Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named to the UK’s Best Workplaces list published by Great Place to Work UK. We are Acquia. We are building for the future and we want you to be a part of it!

Job Description 

Acquia’s Customer Value Manager (CVM) is responsible for developing long-term relationships and driving customer-impacting value with a portfolio of Customer Data Platform customers, connecting with key business executives and stakeholders, and developing an understanding of their business requirements and goals. Leveraging this customer knowledge and knowledge of CDP best practices, the CVM will drive adoption, provide industry and implementation best practices and personalized recommendations and data-driven strategic insights to ensure customers maximize value from their investment and partnership with Acquia. 

As the Senior Manager, Customer Value Team, you will be responsible for leading the team of Customer Value Managers (CVMs), guiding them in their efforts to develop fruitful, long-term relationships with our Customer Data Platform (CDP) customers. You’ll oversee the CVMs as they connect with vital business executives and stakeholders, helping them to understand their business needs and objectives, and developing plans to guide them through their Acquia journey.

In this role, you'll drive adoption, retention and customer loyalty by leveraging your understanding of CDP best practices and awareness of our clients' business requirements. You'll also serve as an advocate for our customer's needs, undertaking initiatives to improve our Marketing Cloud through active collaboration with other leaders. Through your leadership, your team will work to ensure customers maximize the value gained from their investment and partnership with Acquia.

As a vital part of the Acquia team, you'll also be responsible for amplifying Acquia's Marketing Cloud strategies and customer retention plans with specific emphasis on Acquia CDP customers. In instances requiring escalation, you will coordinate appropriate resolutions with technical support and services teams, offering necessary business and technical contexts.

Ideal candidates are dynamic, motivated, and self-driven, possessing relevant marketing experience and a remarkable ability to multitask, problem solve, and think creatively. You should also be customer-focused, leveraging customer and business needs to create win-win solutions.

Key Responsibilities

• Lead, inspire, and mentor a team of Customer Value Managers, fostering an environment of continuous learning and improvement
• Own and amplify Acquia's customer retention strategies for CDP customers
• Provide leadership reporting on CDP customer success status and improvement strategies
• Lead customer save efforts in partnership with other Acquia account team leadership
• Collaborate with other Marketing Cloud leaders to drive initiatives to improve customer experience
• Assume responsibility for escalations, coordinating with technical support and services teams for feedback and resolution
• Partner with various stakeholders, including Sales, Professional Services, Product, and Marketing, to deliver a premium customer experience
• Advocate for customers, serving as their spokesperson and understanding and addressing their needs

Qualifications

• Minimum 5+ years of experience in enterprise customer success, account management, client services, or consulting; experience at a SaaS-based marketing company or digital agency preferred
• Prior experience leading and motivating teams
• Familiarity with marketing technologies such as SEO, CRM, Marketing Automation, Google Analytics, social media platforms, and ESPs
• Proficiency in Google suite products (Drive, Docs, Slides, Sheets, etc.)
• Demonstrable experience of formulating and driving strategic plans for enterprise accounts
• Marketing background with strategy and execution experience preferred
• Agile project delivery experience advantageous
• Capacity to manage executive and C-level client relationships
• Willingness to travel occasionally for customer onsite meetings, as necessary

Additional Information

• Competitive salary, medical, dental, vision, disability, life benefits
• 401k plan
• A fun environment to work hard and play harder
• Passionate people building great products 

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.

Job Title: Software Engineer (Go Lang)
Job Location: Remote India

Acquia is an open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Team:Drupal Cloud, Developer Experience Group, Code Studio

About the team you will be on…

The Developer Experience Engineering team is growing and we are looking for passionate engineers who want to build the next generation of tools for Acquia’s biggest customers. This highly functioning and fast-paced team is responsible for building and maintaining APIs and automated deployment and testing pipelines for a wide variety of customer applications on our platform. These DevOps solutions are part of a new suite of tools our customer developers will use for building great digital experiences.

As a Software Engineer, you will…

• Work in a highly collaborative environment with front end engineers, infrastructure engineers, and product management.
• Design and develop performant, object-oriented applications and APIs using Golang (preferred) or PHP.
• Contribute to system architecture discussions and deliver high quality, tested code.
• Work in an Agile Scrum team building shippable product increments that meet the goals set by the Product team.
• Participate in the entire software development lifecycle including planning, development, automated test construction, deployment and operations.
• Develop unit and system tests that give the team confidence to deploy to production multiple times per day.
• Produce comprehensive software documentation for public and internal use.

You’ll enjoy this role if you…

• Use sound rationale for problem identification and decision making, and can transfer that knowledge to other engineers on the team.
• Want to work in a collaborative and supportive manner with not only your team but internal stakeholders as well.
• Strive to consistently achieve excellence not only for yourself, but for your teammates. 
• Are passionate about creating and maintaining high quality software that provides direct value to customers.
• Enjoy refactoring code as you strive for continuous improvement.
• Are eager to learn modern methodologies and enjoy learning new strategies and techniques for solving complex problems.

What you’ll need to be successful…

• 2.5+ years of total experience with Software development.
• 2+ years of experience building APIs using Go Lang (Show us your GitHub profile)
• Experience with object-oriented programming and software design patterns.
• Experience working in Agile and continuous delivery environments.
• Experience with modern CI/CD tooling
• Experience writing unit and system tests.
• Familiarity with large scale, distributed application development and system design.
• Strong written and verbal communication skills.

Extra credit if you…

• Experience with implementing or using Gitlab CI/CD solution
• Implementation of a CI/CD solution
• Experience with Domain-Driven Design and CQRS (Nice to have)
• Experience with additional programming languages - PHP, Node
• Experience with various AWS services
• Experience with Kubernetes Application Development

Acquiais an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Job Title: Senior Software Engineer

Location: Remote, India

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in Boston, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

The Subscription Management team at Acquia is responsible for the tools that help Acquia and its customers to manage entitlements and usage consumption.

Acquia is seeking an exceptional Senior Software Engineer, who has the ability to grow into an industry leader. You have strong experience creating RESTful APIs in PHP and Go. Experience creating Javascript applications, preferably Angular/React and TypeScript would also be helpful. You are able to take technical and business requirements and deliver tested and working code with minor direction. You are innovative, bringing your own ideas and suggestions to the project. You know what it means to be collaborative, and play well with others. You will work with your fellow engineers, Product, and Customer Success teams to identify inefficiencies in our current services and processes, then propose and implement changes to improve the Customer Experience 

As the Senior Software Engineer, you will…

• Work in a highly collaborative environment with front and back-end engineers, product managers and product owners.
• Develop performant world-class modern APIs and delightful Customer-facing UIs.
• Design and develop performant, object-oriented applications and APIs using PHP and Go.
• Contribute to system architecture discussions, lead projects, mentor junior team members, and deliver high quality, tested code.
• Create automated tests.
• Collaborate with your team members to review their work and have your work reviewed in turn.
• Work with other teams in deciding on and developing integrations with other subsystems.
• Work in an Agile Scrum team building shippable product increments that meet the goals set by the Product team.
• Participate in the entire software development lifecycle including planning, development, automated test construction, deployment and operations.
• Design and develop unit and system tests that give the team confidence to deploy to production multiple times per day.
• Produce comprehensive software documentation for public and internal use.
• Provide product support to internal and external stakeholders.
• Work in a team environment where your team owns and operates the services you build.
• Develop and review user interfaces using custom Angular/React components.

You’ll enjoy this role if you…

• Use sound rationale for problem identification and decision making, and can transfer that knowledge to other engineers on the team.
• Want to work in a collaborative and supportive manner with not only your team but internal stakeholders as well.
• Strive to consistently achieve excellence not only for yourself, but for your teammates. 
• Are passionate about creating and maintaining high quality software that provides direct value to customers.
• Enjoy refactoring code as you strive for continuous improvement.
• Enjoy collaborating with multiple stakeholders.
• Have a passion for User Experience.

What you’ll need to be successful…

• 5-7+ years of experience with PHP(Show us your GitHub profile)
• Have familiarity with design patterns; writing clean, maintainable code.
• Experience with modern Javascript frameworks (Angular/React) and TypeScript.
• Experience working in Agile and continuous delivery environments.
• Experience in writing unit tests and system tests.Experience with modern CI/CD toolingFamiliarity with container-based application deployment using Docker or similar runtimes
• Have hands-on experience building and operating large and complex user interfaces.
• Strong written and verbal communication skills, especially transforming product requirements into development plans.

Extra credit if you…

• Experience with Design by Contract, Domain-Driven Design and CQRS (Nice to have)
• Experience with additional programming languages, especially Go.
• Have experience with Drupal development, or another PHP framework such as Symfony
• Experience with various AWS services (SQS, EC2, Lambda, CloudFormation, Kinesis, RDS and API Gateway)

Acquiais an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

We are actively seeking a qualified candidate to join our Customer Success Organization as a key member of the Customer Success Operations (CS Ops) team. In CS Ops, we partner with key stakeholders across the company to drive improvements to the efficiency, profitability, effectiveness, and innovation of Acquia’s key business processes. As a Business Operations Analyst, you will be focused on the Expert Services organization (Professional Services and Technical Account Management) assisting with the continuous improvement of the global professional services automation system (Mavenlink), reporting/analysis of key business metrics, and supporting other business operations processes. In addition, there will be opportunities to lead initiatives working closely with the Expert Services leadership team to drive strategic business outcomes. This role will directly support the Director of Customer Success Operations.

Key Responsibilities:

• Develop and maintain reporting infrastructure and documentation to streamline the reporting process and ensure continuity of business.
• Work with stakeholders across the organization to understand the business’s reporting needs and ensure reports are delivered in a timely manner.
• Creation of effective reports, dashboards, and visualizations
• Monitor data quality and continuously work to improve processes around data collection and consolidation.
• Translate data analysis requirements into clear and concise solutions that help to inform business decisions. 
• Identify areas for process optimization and efficiency enhancement, make recommendations for improvement, and assist in their implementation. 

Qualifications:

• At least 2-5 years of proven experience in one or more of the following: finance or business operations or reporting & data analysis
• Bachelor’s degree (or equivalent) in relevant field (Computer Science, Information Technology, Statistics, Data Science, Finance or Accounting)
• Proficient in Microsoft Excel or Google Sheets (experience with modeling and reporting is a plus!) 
• Experience with Domo or other Business Intelligence toolis required
• Experience with MySQL or Dbt(data build tool)
• Exceptional interpersonal communication skills including ability to collaborate and build consensus
• Strong analytical, problem-solving abilities and strategic mindset with a focus on continuo
• Familiarity with Atlassian tools (Jira, Confluence)
• Experience with working in an international work environment
• Strong organization and attention to details.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s CoE is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is seeking a Senior Product Manager with the experience and drive to ensure Acquia’s award-winning platform, Drupal Cloud, exceeds the needs of customers who are passionate about Digital experiences. You have experience working in an enterprise organization and you have been exposed to digital experiences, ecommerce and saas or paas platforms. 

Expectations of the role

You will gain a deep understanding of the business landscape and be able to make sound decisions based on this understanding. You should be able to articulate the platform’s value proposition clearly and convincingly, driving buy-in from stakeholders across the organization. Further, you will need to navigate the complexities of business models that Acquia’s platform enables.

You should be able to identify potential market trends, understand their impact, and incorporate this foresight into the platform strategy. This will require you to balance the competing demands of various stakeholders while ensuring the platform’s viability and competitiveness.

You possess a deep understanding of underlying technology stack, architecture, and system design principles. This includes conversing with APIs, microservices, and platform-as-a-service (PaaS) models. Further, with data playing a significant role in decision-making, you should be comfortable with data analysis and interpretation. 

What you will bring

• 4+ years of Product Management experience.
• Experience with cloud-native data persistence technologies and B.I tools: AWS S3, Snowflake, Redshift, Tableau, Spotfire, or PowerBI.
• Experience working with complex data maps and business requirements.
• Experience in digital media, technology, paas / saas platform or eCommerce.
• Comfortable in a highly collaborative, cross-functional team environment.
• Highly motivated, organized self-starter that can manage multiple projects simultaneously.
• Ability to take initiative and carry projects from start to finish.
• Independent and quick learner with exceptional attention to detail.
• Ability to be flexible and successful within a fast-paced and goal-driven environment.
• Experience in Agile & Scrum methodologies of product development including extensive experience gathering, detailed requirements and writing functional designs.
• Passionate about building relationships with both internal and external stakeholders.
• Proficiency in tools of your trade i.e., JIRA and Confluence, Trello, Miro, productplan etc.
• BA/BS in Computer Science, Computer Engineering, or equivalent experience. 
• Bonus points: Understanding of web accessibility, CMS and/or DXP platform.

How you will lead

• Set a bold product vision, strategy, success metrics and roadmap for execution
• Internalize and deeply understand Acquia growth strategy and align your team's mission and roadmap with this direction
• Defining the strategy for enterprise business intelligence tools, processes, and capabilities for Drupal Cloud
• Leveraging Acquia and Drupal Cloud data to drive a step change in how we evolve the use of data to make decisions.
• Work cross-functionally with various teams, such as engineering, design, platform PM, product PMs, etc.
• Partnering with our customer facing team to gather feedback on existing tools and help pilot new tools and capabilities.
• You will help to define and execute our Drupal Cloud platform strategies and enable revenue-bearing product delivery teams, while partnering with various internal and external stakeholders throughout Acquia
• Demonstrate strong communication and leadership skills with engineering, architecture teams, and business stakeholders
• Inspire and lead your team and others to execute and deliver your vision and solutions to solve our customers’ biggest problems
• Ruthlessly prioritize your team’s backlog to ensure your team is making maximum impact

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

We are seeking a results-oriented (Fixed Term) Key Account Manager responsible for developing & maintaining existing customer relationships for the EMEAregion. This role will proactively engage in the day-to-day management of the account including issue resolution. They will become the customer’s advocate within Acquia crafting a positive customer experience that ultimately results in the renewal of the subscription. This role will work directly with Sales, Technical Support and Finance.

This position is designed for an experienced account manager who has a high attention to detail and strives for customer satisfaction. This is a great opportunity to hit a hot market with best-of-breed open source technology and be the front lines of our Account Management program.

Summary:

• Maintain account retention while providing outstanding customer service and developing client relationships
• Identify and close new opportunities within existing customer base
• Create and execute on a territory plan to drive customer retention and upsell opportunities
• Exceed monthly/quarterly growth and renewal goals
• Coordinate with business users and procurement to ensure timely renewals
• Update and maintain Sales database as appropriate
• Proactively drive accounts with minimal over sight
• Ability to balance multiple systems and administration at once

Job Requirements:

• Minimum of 5 years working in an account management role providing tech solutions to large enterprises
• Strong leadership, teamwork, communication & cross-group collaboration skills
• Ability to proactively drive accounts with minimal over sight from sales or senior management
• Consistent track record of sustaining & growing complex relationships including closing the renewal, up sell / cross sell opportunities
• Has owned & exceeded a Quota
• Incredibly detail oriented, ability to prioritize.
• Ability to perform in a fast paced environment
• MS Office knowledge including Word, Excel, and PowerPoint
• Experience with Salesforce.com and other CRM tools
• You must be located in the UK.

Please only apply if you have the right to work in the UK.

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Acquia is the open-source digital experience company. Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out. We provide the world's most ambitious brands with technology that allows them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

Summary:

As the Product Enablement Specialist at Acquia, you’ll have the opportunity to work across multiple accounts, technologies, projects and potentially countries; providing customers what they need to get started using their new product(s). 

You’ll be a part of a global Product Enablement team who guide both new customers, as well as current customers, who have purchased new products. You’ll work with a small team working to set customers up for success through a combination of training in important concepts, best practices, and hands-on exercises in their software environment.

Acquia will provide the required training on our DXP offering, including CDN, WAF, DAM, Personalization, Content Syndication, Customer Data Platform (CDP), NodeJs, WCM (Drupal), Multisite and Marketing Automation.

Responsibilities:

• Train and present product concepts in an interesting and engaging way
• Manage customers communications, including scheduling engagements
• Provide customers walkthrough of product UI
• Train customer how to best utilize Acquia tools (separately and when used together)
• Help customers configure products according to their needs
• Flag risk/challenges, provide recommendations
• Provide best practices guidance on using Acquia products
• Connect with customers with clarity and courtesy – verbally and in writing
• Work with customers across media such as video calls, phone conferences, email, chat
• Efficiently balance multiple requests from multiple customers
• Collaborate with other team members on technical and/or customer service challenges

Your Experience

• Experience with Drupal based projects
• You’ve led training offerings with internal or external audiences
• You’ve created or been deeply involved in the creation of product training content
• You’ve work in technical environments while not necessarily being a technical expert
• Project management experience helpful

Your Character:

• You’re naturally motivated to resolve problems. You can jump in and own It.
• You give back more. You find ways to build and grow customers and colleagues.
• You’re autonomous and driven; committed to awesome.
• You do the right thing for your customer and for your colleagues.
• You dare to be different. You can think differently and be willing to act on it.

Your Unique Skills:

• Excellent interpersonal, team cooperation, and communication skills
• You can communicate with partners across the business at different levels (e.g. developer vs a head of digital).
• You can provide excellent customer service.
• You’re driven more by a systematic or scientific approach than instinct or intuition.
• Ability to efficiently prioritize a large number of competing requests
• Performs work with (internal and external) customer happiness in mind, while not compromising the integrity of the work
• Drupal Cloud-specific
• Drupal knowledge, understanding of Drupal multisite architecture
• Familiar with Git, CI/CD concepts and development best practices
• Understanding of CDN/WAF
• Understanding caching mechanism
• Familiarity with DNS and SSL
• Content syndication understanding
• Understanding of web personalization

Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Job title : Software Engineer (2315)
Job Location: Remote India

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s India office is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is seeking a Software Engineer who can contribute to our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services. As an NGC Experience Team Software Engineer, you will primarily be working on a range of critical internal systems, tooling and automation to enable migrations across platforms and tech stacks. You will work with your Principal Engineer, fellow engineers, Product Engineering, Operations and Customer Success teams to identify inefficiencies in our current services and processes, then propose and implement changes to improve the Customer Experience. 

As a Software Engineer, you will…

• Perform the migration of customers between different platforms and systems within Acquia's ecosystem.
• Work to automate manual processes, create and evolve migration tooling
• Contribute to our efforts to revolutionize the way we build, test, operate and monitor our cloud-based products and services
• Collaborate closely with other team members, review their work
• Participate in Scrum software development lifecycle
• Work in a team environment where you own and operate the services you build

You’ll enjoy this role if you…

• Use sound rationale for problem identification and decision making, and can transfer that knowledge to other engineers on the team.
• Want to work in a collaborative and supportive manner with not only your team but internal stakeholders as well.
• Strive to consistently achieve excellence, not only for yourself, but for your teammates. 
• Are passionate about creating and maintaining high quality software that provides direct value to customers.
• Enjoy refactoring code as you strive for continuous improvement.
• Enjoy collaborating with multiple stakeholders.
• Have a passion for User Experience.

What you’ll need to be successful…

• 2+ years of experience with Golang and comfortable navigating unix/linux based operating systems along with shell scripting.
• 1+ years of experience with various AWS services (SQS, EC2, Lambda, CloudFormation, Kinesis, RDS, and API Gateway are examples).
• 1+ years of experience working with kubernetes environments and resources
• Have familiarity with design patterns; and write clean, maintainable code.
• Experience working in Agile and continuous delivery environments.
• Familiarity with modern CI/CD tooling, as well as experience writing unit and system tests.
• Familiarity with container-based application deployment using Docker or similar runtimes and orchestration frameworks like Kubernetes.
• Show us your GitHub profile
• Strong written and verbal communication skills, especially transforming product requirements into development plans.

Extra credit if you…

• hold AWS/CKAD certifications
• Understanding of PHP
• have a mindset to automate repetitive tasks  

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

The Acquia team is looking to hire a Database Administrator to support our second-to-none Cloud hosting services. Join a global team of database and systems professionals supporting our outstanding customers.

Responsibilities:

• Implementation, Configuration of MySQL database
• Collaborate with our Engineering team to define technical infrastructure environments using MySQL
• Define and document standards and guidelines
• Automate repeatable tasks
• Coordinate with internal collaborators; determine requirements and recommend solutions
• Assist in the development of systems and procedures affecting database management, design and maintenance
• Evaluate, test and produce recommendations for the selection of DBMS software, data management tools and utilities and replication tools
• Support problem resolution; consult and advise in application design and tuning; plan, prioritize and implement product benchmarks for threshold and functionality
• Provide mentorship, upon occasion, for tuning recommendations on Customer applications
• Provide data administration support of the development and maintenance of production applications
• Participate in product evaluations, design review session, data requirement meetings and collaborating with application development products
• Performance and Tuning at server and query level
• Provide production support
• Review user documentation to verify compliance with client requirements and established architectural standards and guidelines
• Participate in 24x7 on-call support for Priority 1 issues
• Be a critical issue resource for Operations team for challenging database-related issues
• Uphold policy guidelines and recommend new/improved guidelines
• Research new technologies for MySQL
• Demonstrate the knowledge and ability to perform in all of the basic database skills of database administration, overall architecture, and database analysis
• Provide standardization and consistency across environments
• Ensure a stable and secure database environment

Required Experience:

• 3-5 years of MySQL administration experience
• Experience working with DBAsand development teams
• Production support or technology administration supporting internal systems
• Strong UNIX/LINUX administration skills 
• Experience with Linux Shell scripting
• Bachelor’s degree in Computer Science or equivalent relevant DBA experience

Desired Experience:

• Basic understanding of AWS Cloud and its foundational services
• Percona XtraDB Server
• Percona XtraDB Cluster
• AWS Aurora
• Basic knowledge of AWS Services
• Experience working in an Agile environment
• Experience with developing automation scripts
• Experience with other database technologies (noSQL, memcache, redis, RDS, Cassandra, etc.)

Other Skills and Abilities:

• Demonstrates a clear sense of their role, responsibilities, and purpose within a working team.
• Adopts a team approach, acknowledging and appreciating efforts, contributions, and compromises. Recognises the common purpose of the team and respects team decisions.
• Demonstrates integrity by aligning Acquia's values with behaviour.
• Demonstrates that they are more concerned with doing the right thing than being right. Acts confidently and does the right thing, even when it's hard to do.

Acquia is an equal opportunity (EEO) employer.Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named a top place to work by the Boston Globe and the Boston Business Journal. We are Acquia. We are building for the future, and we want you to be a part of it!

Looking for  an energetic Associate Customer Success Manager to be based out of our Boston office. The successful candidate will have a desire to learn about marketing, digital experiences, relationship management, SAAS organizations and stellar customer success.  As a member of our CSM Programs team, you and your teammates will launch new Customer Success programs to a wide audience of existing customers who don’t have a dedicated CSM on their account. Our CSM Programs team is a key component to how we build programs and improvements that can impact our entire CSM organization.

You bring the passion, grit, desire to learn, dedication and ambition to succeed! We will align you with industry leading Customer Success leaders who will teach you everything you need to know about digital experiences, customer success management, helping clients realize value, customer advocacy and of course, Acquia’s industry leading solutions.

As the Associate Customer Success Manager - Programs, you will...

• Collaborate with Acquia Account Management and other teams to identify and engage existing customers in driving adoption, utilization, and onboarding best practices to ensure long term success with Acquia’s platform and services
• Passion for problem solving, a high attention to detail, strives for customer success and satisfaction, is articulate and credible, and metrics driven
• Be an owner or stakeholder of a Customer Success Program work stream that has a high impact on our customers
• Understand customer goals and areas where they need your assistance to drive adoption and utilization
• Update and maintain the CRM database with the most relevant account and project/program details
• Document and maintain a mutual engagement success plan (where applicable) which outlines success outcomes for customers
• Must be able to proactively drive Acquia and Customers forward with minimal oversight

What you’ll need to be successful…

• 0-1 years working in account management, customer success management or an equivalent role for a technology company
• Project management and program management skills to hold you & others accountable
• Ability to align internal resources to meet customer requirements and deadlines
• Extremely organized, with effective time management
• Strong leadership, teamwork, & cross-group collaboration skills
• Ability to effectively communicate through all mediums (verbal, listening, written)
• Ability to perform and deliver in a fast paced environment
• Experience with Salesforce.com and other Customer Management tools (preferably Gainsight) - desired

 Acquia is proud to provide best-in-class benefits offerings to our employees and their families in maintaining both a healthy body and a healthy mind. Core Benefits include: competitive healthcare coverage, wellness programs, take it when you need it time off, parental leave, recognition programs, and much more!

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Interested residents of Colorado may contact NA-recruiting@acquia.com as it relates to regulation C.R.S. § 8-5-201. Information regarding benefits are linked here.

Job Title: Software Engineer
Job Title: Remote India

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

The career opportunity

The Acquia Enterprise Integrations team builds, maintains, and improves internal system integrations and tools. We seek savvy software engineers to help in this mission.

You will be working on Enterprise Systems integrations, primarily using the Mulesoft Integration Platform as well as some internal tools as we connect all of the data that make Acquia run.

You’ll build enterprise-level systems where data flows through APIs and data aggregation across many sources handled through webhooks, intelligent pushing, and inquisitive queueing. Working with teammates both within Pune and around the world, you'll be helping each other with coding best practices, peer code reviews, and professional development opportunities.

The Enterprise Integrations team takes ownership of their tasks. Work is collaborative and iterative, with solutions discussed constantly and feedback given without ego.

Key responsibilities

• Design, develop, and deploy scalable integration solutions using MuleSoft Anypoint Platform
• Configure APIs, policies, and security measures to ensure robust and secure integrations
• Implement best practices in API design, development, and management to ensure efficient performance and reliability
• Create documentation for APIs, integration processes, and deployment procedures
• Conduct troubleshooting, debugging, and performance tuning of integrations as needed
• Collaborate with multi-functional teams to ensure seamless integration across systems
• Standardize logging and error handling on all code
• Extend continuous integration 
• Review team members code
• Be a good teammate

Desired Experience

• Minimum 3+ years experience as a software engineer
• Strong proficiency in MuleSoftAnypoint Platform, including Anypoint Studio, API Manager, and Anypoint Exchange
• Experience designing andimplementing APIs using RAML and RESTful principles
• Proficient in MuleSoft integration patterns, connectors, and transformations
• Proven understanding of web services, SOAP, REST, and other integration technologies
• Familiarity with CI/CD pipelines (Jenkins, Github, Gitlab) version control systems, and deployment processes
• Strong communication and collaboration abilities to work effectively within a team and with collaborators
• Knowledge of dataweave, Java, queuing
• SaaS and custom system integrations via a variety of APIs
• Large database management(SQL for preference)
• Performance analysis and optimization

Personal Qualities

• Be a standout colleague, be able to work as a member of the Enterprise Integrations team
• Willingness to jump in and own an opportunity, and see it through to completion
• A proactive, methodical and innovative working practice
• Creative problem-solving skills
• Ability to multitask and prioritize
• Desire to learn and grow
• Ability to hit the ground running and adjust quickly  
• A “can do” attitude. The phrase “that is not my job” should not be part of your vocabulary

Bonus Points

• Knowledge of Sumo Logic
• MuleSoft certification(s) is a plus
• Object oriented PHP 
• Familiarity with Drupal
• Experience with Agile-based methodologies
• Experience with other integration platforms apart from MuleSoft
• Knowledge of cloud platforms (AWS, Azure, or GCP)
• Understanding of enterprise integration patterns and microservices architecture
• Reporting and requirements gathering experience
• Broad experience in sales, finance, customer support, or IT

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

If you have a passion for sales and are looking to break into the SAAS/Tech industry, this could be a phenomenal opportunity for you! As a Sales Development Representative you will focus on building the foundation by providing strong training on both the company and sales processes. Your role will be to generate sales opportunities through a deep understanding of companies within a territory. You will use outbound prospecting strategies to set meetings and will support our Account Executive team by creating a flow of inbound leads.

After learning the company and demonstrating a track record of success, many of our SDR's have been promoted into Account Executive, Account Management, and even leadership roles!

We have been recognized by both Forbes and Flexjobs as a Top Employer for Remote Work! This position will be based in EMEA and will require monthly team meetups.

Cool Things You’ll Do

• Following up on inbound leads that we get coming from various channels (web chat, contact requests, events, LinkedIn, etc) 
• Responding and handling the Chat on our website (via Drift)
• Managing inbound calls 
• Setting up campaigns and running your own outbound campaigns 
• Create new opportunities in the enterprise direct & digital agency channel market for the enterprise and inside sales teams through managing inbound interest across multiple territories via a main sales line, form submissions, and chat
• Effectively sell the value of Pantheon to key customers by leading an outbound pipeline within your assigned territory
• Conduct high volume of calls and emails to connect with prospects within your territory
• Work closely with assigned enterprise sales representative(s) on targeting named accounts 
• Travel to marketing & community-based events for sales support
• Smash weekly, monthly, and quarterly and annual targets

What You Bring to the Table

• 2+ years of work experience (preferably in a sales capacity)
• BA/BS degree or equivalent

Bonus Points for

• Proficient with Salesforce CRM, SalesLoft, ZoomInfo, and other sales platforms
• Experience with inbound or outbound sales development
• Working experience at a SaaS or fast-paced startup environment
• Experience selling a SaaS, PaaS, CMS or similar
• Familiarity with Drupal and/or WordPress

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Robust Vacation Package with 28 days of Holiday
• Private medical and dental coverage
• Life and Critical illness insurance
• Attractive Workplace Pension scheme
• Access to Employee Resource Platform
• Top-of-line equipment
• Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io.

To review the Employee and Applicant's Privacy Policy, click here.

Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, named one of the Best Places to Work in India by Great Place to Work. We are Acquia. We are building for the future and we want you to be a part of it!

We are seeking an experienced Senior Software Engineer with strong technical skills to join our team to enhance and build robust software used to engage customers through our marketing cloud platform.

As a Staff Software Engineer, you will:

• Be a leader and mentor to the local team
• Partner with other distributed, agile team members to build beautiful and powerful data pipelines, data stores and applications
• Build metadata driven solutions that are reusable and highly configurable
• Automate testing and deployment in Snowflake across AWS, Azure and GCP
• Write and mentor in clean, SOLID, and testable code
• Participate in peer code reviews
• Design modules using industry proven best practices and present it to the team
• Take complete ownership of the modules
• Work on our fully Cloud-based infrastructure developing far reaching modules that have scalability and availability at their core

Skills:

• Expert with hands-on experience of 6+ years in Snowflake, SQL, data pipelines, data modeling and query optimization
• 4-5 years development experience with Java
• Strong hands-on experience building and operating distributed systems and/or service oriented architectures
• Experience with Agile (e.g. Scrum) and ​TDD
• Strong working experience with Git
• Familiarity with principles of domain-driven design,  clean code best practices, SOLID principles.
• Strong understanding of API design and REST fundamentals
• Knowledge of software testing best practices (unit testing, integration testing, functional testing, etc)
• Experience with big data analytics or real time analytics solutions is preferred

Additional Advantages:

• Experience with high volume data pipelines e.g. Spark, Kafka, Hive
• Hands-on Cloud hosting experience (AWS, GCP, Azure)
• Experience with Infra as Code like Terraform
• Snowflake certification
• Experience with Jenkins and Jenkins Pipelines

Must be available during normal IST business hours and for a minimum of 40 hours a week.

Part of the interview process includes a programming and technical assessment.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s India office is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

As a Drupal Developer, you will be responsible for crafting and implementing new features and functionality, establishing and guiding the product architecture, maintaining performance and availability, and managing all technical aspects.

Responsibilities

• Collaborate with multi-functional teams to craft, develop, and deploy Drupal-based solutions.
• Develop and maintain custom modules and themes as per project requirements.
• Write clean, well-documented, and reusable code that adheres to industry standards and best practices.
• Participate in code reviews and ensure coding standards, best practices, and security guidelines are followed.
• Optimize site performance, including database tuning, caching, and other performance optimization techniques.
• Implement security standard processes, such as securing user data, protecting against vulnerabilities, and ensuring compliance with industry standards and regulations.
• Solve and debug complex issues related to Drupal, PHP, MySQL, and web hosting environments.
• Keep up-to-date with emerging trends, techniques, and technologies in Drupal and related technologies, contribute to the Drupal community, and make recommendations to improve the project.
• Strong proficiency in OOPS concepts, knowledge of RESTful APIs Architecture.

SKILLS

• 2+ years of experience with PHP, some of which includes Drupal and Symfony.
• Familiarity with automated testing frameworks and tools like PHPUnit, Selenium, or Behat.
• Experience with Drupal project issue queues.
• Extensive experience in Drupal development, including custom module development and theming.
• Knowledge of advanced Drupal development topics like multi-site architecture, caching, and database optimization.
• Willingness to review others' work rigorously, holistically, and constructively, and to have your work reviewed.
• Passion for mentoring and assisting others.
• A dedication to advocate for high-quality code, architecture, and documentation.

 Requirements / Qualifications

• Bachelor’s and/or master’s degree in computer science required or equivalent, proven work experience.
• 2+ years of web application and web site development with Drupal.
• Experience with CSS preprocessors (Sass, Less), version control tools (Git), and front-end automation tools (Gulp).
• Excellent interpersonal skills – written and verbal.
• Ability to optimally collaborate with multiple collaborators – internal and external.

Relationships

The Software Engineer works with the Acquia CMS Engineering Manager and is a part of the Acquia CMS Team. The Acquia CMS Team works with their corresponding Product team and the CTO to set priorities and timelines.

Individuals seeking employment at Acquia are considered without regard to race, color, religion, caste, creed, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.