LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Voice is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Voice  product with a focus on stability and innovation. You will be adding new features, creating new UX, and working to delight our customers.

You Will

• Work with Product Management and UX designers to create delightful user experiences
• Create platform-independent code that can be run on multi-browser, multi-OS environments
• Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
• Provide technical documentation for the solutions that you implement
• Collaborate with peers on specifications, code reviews, and testing.
• Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
• Meet KPIs for engineering team and be responsible for them on a weekly basis
• Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
• Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

• 4+ years experience writing code with TypeScript, Angular or equivalent frameworks.
• Familiarity with either Chrome extension development and/or Electron framework development is a plus.
• Exposure to reactive programming (i.e. RxJS)
• Candidates with experience integrating telephony, CRM or CTI applications is a plus.
• Experience with Agile development methodology 
• Ability to work independently with minimal supervision.

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson is looking for a Site Reliability/DevOps Engineer for the GPT (Global Product & Technology) Division. You will be part of the LivePerson SRE team building and managing highly available, distributed systems. You will have the opportunity to be part of a strong team and enjoy the work environment of a start-up, with a robust product and the benefits of a leading company in its field.

You will: 

• Lead a team to ensure product high uptime and reliability 24x7.
• Give technical leadership and support to your team and stakeholders such as development teams, data team, and leadership.
• Being hands-on with your team on day to day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance

You have:

• Minimum 7+ years of experience of managing cloud based production environment (AWS, GCP, Azure, etc)
• Strong verbal and written communication skills, proficient in collaborating with various stakeholders
• Solid hands-on experience and understanding of system architecture
• Highly experienced working in the Linux environment, good scripting in Bash / Python.
• Highly experienced working configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
• Strong experience in Terraform, CloudFormation or other IAC
• Strong experienced in SQL (including DDL and complex queries) and managing SQL and NOSQL database systems, including MongoDB, ElasticSearch, Postgres, MySQL and others
• Strong experienced working in the Kubernetes platform and Helm
• Strong experience working in a microservices architecture using a message bus such as Kafka and Pulsar
• Experience in monitoring resources and alerting systems such as Grafana, Prometheus, Kibana, DataDog and PagerDuty
• Good knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
• Highly motivated and independent.
• Team player and excellent interpersonal Skills.
• BS in Computer Science or a related field, or equivalent work experience.
• A strong background in cloud, network and application security and compliance
• Experience with GPT or other LLMs a strong advantage

Benefits

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Overview:

Be part of a team which incorporates all aspects of software engineering Back-end & Front-end, Automation and CloudOps.
Our target is to ensure and promote business up-time, by delivering a set of internal micro services which will promote better availability, quality and system resilience across the Conversational Cloud platform.  

Team Technologies and Programming Stack:

• NodeJS, React and Python, Vue, Java, Ansible. 
• Kubernetes, Docker, Jenkins, Groovy
• ElasticSearch and MongoDB

You will: 

• Develop and maintain micro services by demonstrating outstanding programming practices.
• Design reviews for all key/complex designs and lead in research and development of open source and custom code.
• Inspire the team on technical topics, standards and abilities.
• Overall system perspective, understand the system architecture and components.
• Collaborate with software engineers, product experts and customer success to identify problems and come up with solutions.
• Partner closely with leaders across LivePerson to drive a culture of operational excellence by providing data driven insights, and deliver solutions adopted by engineers across the organization.

You have:

• B.Sc in Computer Science or equivalent.
• At least 4 years of experience as a backend and frontend engineer - Must.
• Proven experience with programming languages NodeJS/React - Must.
• Proven experience with NestJS, TypeScript, Vue & GPT4o Prompts  - Advantage
• Experience with automation of infrastructure systems (Ansible) and integration tools (Jenkins) - Advantage.
• Proficient with Docker and Kubernetes as part of CI/CD pipelines - Advantage.
• Cloud providers experience such AWS, GCP - Advantage.

Benefits:

• Health: medical and mental.
• Time away: vacation, national/religious holidays and five personal days.
• Financial: ESPP, lunch meals cards.
• Family: parental leave
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Role Overview

The Core Commerce Org at Recharge is composed of several teams and is responsible for services core to our business, including Subscriptions, Orders, Customers, Credits, Discounts, Shipping, Taxes, Integrations with Shopify, and more. They work to maintain and improve these services from an operational perspective, as well as continue to build pivotal core features for our merchants and their customers. You should thrive in taking ownership of end-to-end solution design and delivery while extending our Subscriptions and Rewards platforms.

We're looking for engineers with cloud computing experience who like to collaborate closely with others and relentlessly seek ways to improve our code base, processes, and themselves.

Our Tech Stack:Python, Flask, Dapr, KEDA, Kubernetes, GCP Cloud Functions, Elasticsearch, Redis, Terraform, Helm, OpenTelemetry, Docker, Splunk, Signalfx, Sentry, SaaS, CloudSQL/MySQL

Who you are

We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering:

• You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems
• You love exploring ideas with rapid prototyping and prioritizing the ones that have an immediate business impact
• You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new libraries and services to stakeholders
• You love the fast-paced nature of the eCommerce world
• You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction.
• You love rapid iterative design and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value

What you’ll do

• Build high-impact, high-performance, high-scale products for development teams to succeed in the delivery of features
• Understand roadmap priorities and write frontend and/or backend code focused on scalability, testability, supportability, and maintainability
• With your technical expertise you will manage project priorities, deadlines, and deliverables
• Debug production issues across stack. 
• Perform thorough code reviews and provide useful constructive feedback.
• Contribute to cultivating a positive team environment
• Demonstrate a willingness to lean in as needed when duty calls

What you’ll bring

• A knack for engineering simple solutions to solve complex problems
• Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes
• Ability to work remote-first in a high-growth company
• Ability to demonstrate high self-sufficiency to take on and complete projects promptly
• We need our engineers to be versatile, display ownership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward
• Experience with Python, Serverless, Kubernetes, and Cloud Platforms such as GCP or AWS, HTML5, CSS3, and JavaScript
• Demonstrable expertise with HTML5, CSS3, and JavaScript

Experience / Education / Qualifications

• Typically, 3+ years of relevant full stack development experience across back-end such as Python, Nodejs, and front-end experience including JavaScript and/or TypeScript, HTML, CSS or equivalent.
• Familiarity with micro-service architecture
• Bachelor’s degree in Computer Science, or other STEM-related field or equivalent work experience
• Demonstrable cloud computing experience
• Prior e-commerce experience preferred

All that said, we know people have varied backgrounds. If you don't meet 100% of the requirements, but you know you can do the job, we believe in you! We'd love for you to apply anyway, and tell us why you'd be a great addition to the team.

Your impact

Handshake is looking to hire a Senior Engineering Manager for our Content Team. You will lead, grow, and support the engineers building our customer-facing products. You will work on complex technical challenges and enable millions of students and job-seekers to connect with employers through Handshake’s platform.

You will have opportunities to:

• Create a direct impact in the world by helping Handshake to democratize the opportunity for our millions of students

• Work in an impressive innovative environment with many growth and career development opportunities.

• Grow and scale a team, hiring top talent focusing on DEI

• Help to define our culture and processes, not only as a team but also as an organization

Your role

• Build, lead, and successfully develop a team of software engineers from all levels; defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth

• Successfully manage performance; mentoring and coaching software engineers, supporting both high and underperforming individuals

• Partner closely with key stakeholders across Handshake, including Design, Product Management, and strategic business partners to define clear, ambitious, attainable, metric-oriented goals for their team

• Participate in technical decisions and provide technical coaching, helping tech leads to define and prioritize engineering roadmap

• Lead with empathy as you help us nurture a culture of growth, inclusion, and belonging

Your experience

• Build, lead, and develop successfully a team of software engineers from all levels (from junior to senior) defining their career development plans, setting specific goals, and motivating them to achieve results as part of their growth

• Works cross-functionally to define, drive and track product-level success

• 4+ years experience managing a technical team, 5+ years in technical leadership roles, 8+ years in software engineering

• Demonstrated experience working with or across other engineering teams to ship features or technical improvements

• Experience working as an, and managing, Full-Stack engineer(s), with either web or mobile clients

• Experience working with any or all of: Ruby/Rails, Go, Python, Javascript/React, and Swift/SwiftUI

• Experience working with any or all of: ElasticSearch, Redis, PostgresQL, SideKiq, and GCP Pub/Sub, DataFlow, and Spanner

Compensation range

• $210,000 - $240,000/year

Want to learn more about what it's like to work at Handshake?Check out these interviews from our team members!

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

 
Overview:

Engineering at LivePerson is an inspired, customer-obsessed organization dedicated to building solutions that redefine the Conversational AI industry. We work in small, collaborative, agile, and mission-driven teams with a clear mission empowering quality, continuous feedback, testing, monitoring, and end-to-end ownership. 

In this role, you will be working across many internal teams, external partners, and large customers to deliver agent matching and routing solutions. We are a remote organization, but we value the opportunity to bring our teams together for offsite events, team collaboration, and training sessions. Therefore, we are looking for candidates who are based in Germany or Bulgaria and are willing to come into the office for these activities. If this aligns with your situation and preferences, we encourage you to apply for this role.

You will: 

• Provide a high impact on core services that enable the conversational platform at scale.
• Use expert java knowledge to build new features, maintain the platform’s stability at LivePerson’s scale and continuously increase technical excellence score.
• Produce high-quality, well-tested code, that you would be proud of.
• Be part of a team that will take full operational responsibility for the services that you own, and potentially take part in an on-call rotation.
• Use the latest technologies to solve real problems for our customers at a massive scale.
• Work with other engineers, and stakeholders to ensure valuable contributions, and groom the features that would define the product ahead.
• Work on the technologies we use: 
  
  • Java (8 and 11), JavaScript, TypeScript
  • Spring, Spring Boot, and Spark Java
  • Docker, Kubernetes, and Puppet
  • Apache Kafka
  • MySQL, Couch base, Cassandra, Elasticsearch
  • Microservices, event-driven architecture
  • GCP, AWS, and On-Premises infrastructure (Hybrid)
  • Vault, OAuth2.0 Provider, and much more

You have:

• 6-8 years of experience working with Java, and knowledge of JavaScript (plus)
• Have 5-7 years of experience working with large-scale distributed microservices architecture.
• Some working knowledge with Cloud (GCP, AWS, On-Premise Data Centers).
• Bachelor’s degree (or higher) in Computer Science or a related discipline.
• Working proficiency in English, and can easily communicate with globally distributed teams.

Note: You will have to be located in Bulgaria OR Germany for this position with a valid work permit.

Benefits: 

• Time away: Vacation, public holidays and care days.
• Financial: Pension, deferred pension and ESPP.
• Family: Parental leave.
• Development:  Generous tuition reimbursement and access to internal professional development resources.
• Additional: Exclusive perks and discounts.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Role Overview

The Customer Portal team at Recharge is dedicated to developing and maintaining user interfaces that enable end-customers to interact seamlessly with our core product features across the merchant’s storefront in Shopify.

As part of this team, you’ll work on Affinity, our out-of-the-box customer portal used daily by thousands of customers to manage their subscriptions and upcoming orders. In this role, you will ensure that Affinity is modern, efficient, reliable, and extendable. You will design and develop features, collaborating closely with the product and design team to bring our product vision to life.

We use React for our frontend stack, supported by a custom-built component library compatible with the Shopify themes ecosystem. As a vital member of the team, you will help establish and uphold best practices for component development and architectural patterns, and facilitate rapid development for other feature teams.

You get bonus points if you are familiar with Shopify app development, including Polaris, Remote DOM, and Checkout UI Extensions.

Our Tech Stack: Python, Flask, React with Remix and Chakra UI, Vue.js, GCP, Elasticsearch, Redis, SaaS, CloudSQL/MySQL, Terraform, OpenTelemetry, Docker, Kubernetes, Splunk, SignalFx, Sentry, New Relic

Who you are

We recognize that there are a variety of personalities and work styles. Here are some facets of people who enjoy working at Recharge engineering:

• You love remote work, but not working alone. You love not commuting to work, but you also love collaborating to clarify, confirm, theorize, figure out, and decide on solutions to problems
• You love exploring ideas with rapid prototyping and prioritizing the ones that have an immediate business impact
• You love tackling challenges on different fronts like code, infrastructure, documentation, and evangelizing new testing tools and methodologies 
• You love the fast-paced nature of the eCommerce world
• You are good at breaking up work into near, mid, and long-term phases so you can deliver value all along the way as you work toward a clear overall direction
• You love rapid iterative design, test and development while gaining context and understanding along the way. You can recognize when you know enough to take the next useful step to deliver value

What you’ll do

• Live by and champions all of our core values (#ownership, #empathy, #day-one, and #humility)
• Build, maintain, and debug high-impact product features in Affinity
• Perform thorough code reviews and provide constructive feedback
• Embrace rapid iterative design, testing, and development to gain context and understanding along the way informing the next useful step in delivering value
• Be a core maintainer of Affinity, while ensuring design and component library contributions meet Recharge UI/UX standards and established business logic patterns
• Extend Affinity to support low-code and no-code extensions, enabling third-party developers to expand it in a safe and scalable manner
• Investigate, analyze, and evangelize programming methodologies
• Champion good habits (development techniques, security, and tech debt balance) amongst your peers while advocating for improved engineering standards, tooling, and processes
• Collaborate with product and engineering management to inform roadmap timeline and identify approaches to release product features incrementally
• Participate in all phases of the Product Development Lifecycle with product and engineering management to inform technical viability of product and engineering initiatives for key stakeholders

What you’ll bring

• 5+ years of relevant development experience in fast-paced environments
• A knack for engineering simple solutions to solve complex problems iteratively
• Experience building, launching, and supporting new product features
• Willingness to lean in as needed when duty calls
• Self-driven; pragmatic; a passion for taking ownership of your work and delivering outcomes
• Ability to work remote-first in a high-growth company
• Ability to demonstrate high self-sufficiency to take on and complete projects in a timely manner
• Exceptional analytical, communication, and interpersonal skills
• Willingness to develop, maintain, and debug product features throughout the stack
• Experience with large-scale frontend architecture, framework migration, component and design library systems is preferred
• Experience with React is preferred

• Experience with TypeScript is preferred

• Prior experience with Python and Flask (or similar backend web frameworks) is preferred

Experience / Education / Qualifications

• Typically, 5+ years of relevant development experience in fast-paced environments
• 5+ years of experience programming in frontend JavaScript frameworks (React preferred)
• Bachelor’s degree or equivalent experience
• Prior e-commerce experience is preferred

That said, we know people have varied backgrounds. If you don't meet 100% of the requirements, but you know you can do the job, we believe in you! We'd love for you to apply anyway, and tell us why you'd be a great addition to the team.

Are you looking for a cutting-edge tech stack to work with on a daily basis? We are currently expanding our Infrastructure team and are looking for a new colleague to join as a SeniorDevOps / Infrastructure Engineer. The salary starts from €3,500 based on your experience level, and you can work from home or one of our Central Europe offices on a full-time basis. Are you ready to grow with us?

What tech stack do we have for you?

• Python, Golang
• Kubernetes, Terraform, Gitlab
• Google Cloud, GCP Bigtable, GCP BigQuery, GRPC  
• MongoDB, Redis, Elasticsearch, Influxdb, Etcd, Kafka
• Victoria Metrics, Grafana, Sentry

Minimum requirements:

At least 3 years of production experience with:

• Kubernetes - we are looking for engineer that not only deployed applications to a cluster, but who also understands what is happening behind the scenes and can operate 24x7 production 
• GCP (preferred)/AWS/Azure - our solution is built on top of GCP platform. Candidate should be comfortable working with public cloud, understand the risks and benefits associated with running applications in the public cloud, be familiar with infrastructure as a code principle and have ability to make design choices between using cloud managed solutions versus self hosted alternatives
• Python/Go - you should be a solid programmer capable of developing custom tooling

If you don’t meet these requirements, don’t worry we are also looking for Junior DevOps engineers.

How to know if you are good fit:

The qualifications outlined below serve as a guide to determine if your skills and experience align with the requirements of this position:

• Continuous Learning: You have a keen interest in Kubernetes and related technologies, demonstrated by your active engagement in reading and staying updated about them.
• Conference Participation: You have participated in DevOps related conferences, showcasing your commitment to continuous learning and networking in the field.
• Configuration Proficiency: You have hands-on experience configuring pod/container security context, network policies, roles and role bindings, pod affinity, host path, pod disruption budgets, priority classes, node taints, to name a few.
• Resource Optimization: You have analyzed resource usage of applications hosted on a cluster and implemented or suggested changes to resource requests/limits, Horizontal Pod Autoscalers (HPAs), or Vertical Pod Autoscalers (VPAs).
• Cluster Management: You have a deep understanding of the clusters you manage, including the types of machines used in node pools, the reasons for their selection, the enabled or disabled cluster features, the cluster version, and the node autoscaling setup. You have successfully upgraded Kubernetes cluster versions without causing interruptions to live applications hosted on the cluster.
• Terraform Proficiency: You have written a Terraform module with multiple interconnected resources. 
• Monitoring and Alerting: You have experience setting up monitoring systems and configuring alerts. On-duty experience is preferred, along with experience with Grafana and Prometheus.
• DevOps and CI/CD Experience: You have experience with DevOps, Orchestration/Configuration Management, and Continuous Integration technologies such as Terraform, GitLab, Ansible, Docker, etc.
• Team Onboarding and Training: You have experience with onboarding and training new team members, demonstrating your leadership skills and commitment to team growth.

About your team:

The Infrastructure team operates and maintains Bloomreach Engagement core infrastructure built on Google Cloud with security, high availability, costs, and scalability in mind.Our vision is to identify and implement opportunities to achieve a robust, reliable, and efficient infrastructure and development platform. We strongly support DevOps culture: each team is responsible for releasing, operating, and monitoring their own applications.

The role of the Infrastructure Team is to provide a strong foundation upon which all teams can build, for example, manage big infrastructure components like Kubernetes, databases, and cloud components in Google Cloud. An important role of the team is also providing support for developers, reviewing design proposals, validating the performance and availability of applications, and sometimes even developing new core application components like logging or authorization.

Tasks and responsibilities:

In the position of DevOps Engineer, you’d be expected to work with other Engineering teams to design sustainable infrastructure, microservice solutions, and an efficient and robust production environment. Additionally, you’ll be working on a variety of tasks and projects, including automating tools and infrastructure to reduce manual work, monitoring applications and participating in an on-call rotation as required. 

The ideal candidate will be passionate about learning new things, creative, willing to take the initiative, and able to think outside the box to solve problems strategically.

OVERVIEW

ABOUT THE ROLE

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

ABOUT THE TEAM

The Data Platform team provides a robust and cutting edge platform to process petabytes of data daily using industry best practices. We work closely with Product/Data Science/ML teams to understand their needs and provide high quality solutions.The team is still small and many of our bigger initiatives are at an early stage. We expect you to work closely with stakeholders and shape these systems from design, technical decisions, project management to execution.Your input will be critical for driving the Data Strategy and building the platform that Instacart data lake will be built upon.Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include:Scala, Python, Postgres, Snowflake, DeltaLake, Iceberg, Clickhouse, Spark, DBT, Flink Kafka, Airflow

If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team.

ABOUT THE JOB

• You will work closely with other teams to understand their main pain points and translate them into self-serve and reliable solutions.
• You are expected to mentor other team members and be a champion of engineering excellence.
• You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
• You will have the freedom to suggest and drive organization-wide initiatives.

ABOUT YOU

MINIMUM QUALIFICATIONS

• Self-motivation and an enjoyment for a startup environment
• A strong sense of ownership
• Strong knowledge of common data infra technologies (Python, Scala, Kafka, Airflow, Spark, Iceberg, Delta Lake) in a production environment
• Strong knowledge of common industry data stores or warehouses (Postgres, ElasticSearch, Cassandra, Dynamo, Snowflake)
• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions
• Experience working with a large codebase on a cross functional team.
• Strong knowledge of SQL
• 10+ years of working experience in a similar field/environment

PREFERRED QUALIFICATIONS

Bachelor’s degree in Computer Science, computer engineering, electrical engineering ORequivalent work experience

Available Locations: Lisbon, Portugal; London, UK; Austin, TX; Munich, Germany, Amsterdam, Netherlands

About the department

Cloudflare’s Engineering Team builds and runs the software that handles trillions of requests per month. Product development covers both new features and functionality and scaling our existing software to meet the challenges of a massively growing customer base.

The Cloudflare for Teams group within the Engineering organization is taking on the mission of ensuring the people and teams within an organization can access the tools they need to do their job safe from malware and other online threats with the speed and reliability that Cloudflare is known for.

What you'll do

In this role you’ll help us build Gateway, an ambitious product that aims to be the most secure and performant method for an organization’s devices to connect to the Internet. As an engineer on the Gateway team, you will focus on our high-performance global edge network data plane services and will also contribute to the control plane API’s that configure the edge services. You will be joining aglobal teamof bright, hard-working, and supportive engineers who really care about their craft.

Example of systems that the team currently is building:

• A forward-proxy service running on every machine of Cloudflare’s extensive edge network, responsible for inspecting, filtering, and blocking device requests based on an organization’s configured policy.
• A DNS resolver running on our edge that leverages a Wirefilter based filtering rules engine.
• Microservices that allow organizations to configure, manage, and observe their organization's devices and their respective traffic.

Technologies we use:

• Gateway’s core edge services are written in Rust and deployed globally to 200+ data centers 
• Our REST API is written in Go, runs on Kubernetes, and uses Postgres as a data store.
• Our frontend is written in Typescript and React.
• For service monitoring we use Prometheus and Grafana.
• For service logging we use Elasticsearch and Kibana.
• For product analytics we use Clickhouse and BigQuery. 

Because you’ll besolving problems of massive scale and significance, andshaping the future of the Internet, you are a growth-oriented individual who enjoys being outside of your comfort zone in a fast-paced environment.

Examples of desirable skills, knowledge and experience

As an ideal candidate for this position, you are curious, hard-working, and passionate.

A rough list of the skills we would love to see you bring:

• Programming experience in Rust, C++, or similar low level languages
• Programming experience in Go and/or Typescript is a plus, but not required
• A strong grasp of networking protocols in Layers 3-7 of the OSI Model
• Solid understanding of HTTP protocols - including experience with HTTP/2 and bonus for HTTP/3 experience
• Basic understanding of software security and encryption
• Experience in designing and implementing secure and highly-available distributed systems
• Willingness, curiosity, and enthusiasm to learn new programming languages, technologies, and systems
• Strong interpersonal and communication skills. Caring and empathy are coveted traits here