linux Remote Jobs

539 Results

+30d

Range Engineer (DV)

Default PortalUnited Kingdom, GB Remote
agilejiraDesignansiblelinuxAWS

Default Portal is hiring a Remote Range Engineer (DV)

Range Engineer (DV)

Location: Remote - Must be UK based
Work Pattern: Full-time/Permanent
Security Clearance: DV

The Company:

At Amber Labs, we are a pioneering UK and European technology consultancy committed to delivering cutting-edge solutions and exceptional service to our clients. We foster a culture of collaboration, autonomy, and continuous learning, where every team member plays a crucial role in driving innovation and success. Our diverse team consists of skilled professionals dedicated to providing top-tier support and expertise across various sectors.

Key Responsibilities:

  • Providing technical support and assistance to clients in resolving IT issues related to Windows and Linux systems administration.
  • Demonstrating adaptability and responsiveness to changes in client requirements and technological landscapes.
  • Collaborating with clients and internal teams to gather and understand customer requirements effectively.
  • Working closely with other suppliers and staff members to deliver comprehensive support solutions.
  • Utilizing VMware/virtualization experience, including ESX and vCentre, to troubleshoot and resolve technical issues.
  • Operating effectively in high-pressure environments, maintaining composure and efficiency during critical situations.
  • Employing Ansible automation tools and problem-solving skills to streamline support processes and enhance efficiency.
  • Communicating effectively with stakeholders and clients, providing clear and concise updates and solutions.
  • Demonstrating expertise in Infrastructure as Code (IaC) principles and agile methodologies.
  • Leveraging knowledge of Windows/Linux servers and network architecture/design to optimize support strategies.
  • Proficiency in tools such as Confluence, JIRA, and JIRA Service Desk for documentation and issue tracking.
  • Experience with scripting languages and Red Hat Ansible Automation Platform for automation and optimization.
  • Producing technical documentation to document solutions, processes, and best practices.
  • Familiarity with cloud platforms such as AWS and networking technologies like NSX-T.

Requirements:

  • Fundamental knowledge in IT, particularly in Windows and Linux systems administration.
  • Suitable clearances, including DV.
  • Networking experience and understanding of network architecture and design principles.
  • Ability to gather and comprehend customer requirements effectively.
  • Strong collaboration skills and experience working with diverse teams and suppliers.
  • Experience with VMware/virtualization technologies, including ESX and vCentre.
  • Ability to thrive in high-pressure environments and maintain composure during critical incidents.
  • Proficiency in Ansible automation and problem-solving skills.
  • Good communication skills, both verbal and written.
  • Experience with Infrastructure as Code (IaC) and agile teams.
  • Knowledge of Windows/Linux servers and scripting experience.
  • Familiarity with tools such as Confluence, JIRA, and JIRA Service Desk.
  • Experience with Red Hat Ansible Automation Platform and NSX-T.
  • Familiarity with cloud platforms, especially AWS.

Benefits:

  • Join a dynamic and rapidly growing startup with opportunities for personal and professional growth.
  • Enjoy a flexible work environment focused on delivering outcomes.
  • Receive private medical insurance through Aviva and access to a company pension plan through Nest.
  • Benefit from 25 days of annual leave plus UK bank holidays.
  • Access Perkbox, a global employee rewards platform offering discounts, perks, and wellness resources.
  • Participate in a generous employee referral program.
  • Experience a highly collaborative and supportive work environment with opportunities for career advancement.
  • Embrace a culture of experimentation and innovation.
  • Choose your preferred device, PC, or Mac.

Diversity & Inclusion:

Amber Labs is committed to fostering an inclusive and equitable workplace for all employees. We value diversity and strive to create an environment where everyone feels welcomed, respected, and valued. We prohibit all forms of harassment, discrimination, and bullying, and promote a culture of dignity and respect for all individuals.

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+30d

EHR Integration Engineer

iRhythmRemote US
terraformansibleapic++linuxpythonAWSjavascript

iRhythm is hiring a Remote EHR Integration Engineer

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.


 

About This Role

iRhythm is currently looking for an EHR Integration Engineer who will be responsible to provide services for our EHR Integration Platform. You will drive standards, tooling and upgrades used by our EHR Customers for all aspects of running an application. This role can work remotely.

Specific Job Responsibilities:

  • Automate the build and deployment of the EHR platform in AWS environment
  • Responsible for the day-to-day operations and enhancements for a smooth running EHR system
  • Lead technical discussions and debugging sessions alongside engineers during major incidents
  • Solve escalated issues from other customer support teams and ensure we deliver timely and effective resolution
  • Troubleshoot customer issues within our interface engine (Mirth/InterSystems) and develop processes to prevent similar issues in the future
  • Analyze customer support trends and present the data and proposed solutions for continuous improvement of our services
  • Work with current integrated customers to understand their business needs and help close any identified gaps in our processes and offerings
  • Interact with clients to help them expand their use of Zio Integration to new sites and specialties, or to meet new needs and goals
  • Work and communicate independently with the client’s implementation team and cross-functionally within iRhythm on a regular basis
  • Identify success metrics and KPI’s of the EHR platform’s uptime
  • Post-implementation partnership with iRhythm Customer Care and Revenue Cycle Services organizations to provide ongoing support
  • Drive continuous improvement of our processes and value to customers by leading and executing on internal projects, interacting with multiple internal and vendor stakeholders

About You:

  • Minimum of 8 years’ experience with EHR integration applications and underlying AWS or preferable cloud infrastructure in the healthcare industry
  • Proficiency with HL7, FHIR, and SMART on FHIR integration engine solutions
  • Knowledge of two or more integration engines (Mirth or Intersystem’s preferred)
  • Familiarity with migrating integration engines is a bonus!
  • Experience with configuration management tools such as Terraform, Puppet, or Ansible
  • Strong Linux system administration skills
  • Some exposure with relational databases
  • Basic knowledge of networking concepts and protocols (DNS, TCP/IP, IPSec and firewalls)
  • At least 3 years using Python, JavaScript, or other scripting languages
  • Familiarity with building and supporting custom API’s
  • Bachelor’s degree or relevant experience in the healthcare technology field
  • Proven success in working with health care systems or providers
  • Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders
  • Ability to multi-task and prioritize business requirements in a dynamic, fast paced environment

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

  • emotional health support for you and your loved ones
  • legal / financial / identity theft/ pet and child referral assistance
  • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-LM-2

#LI-Remote


Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.


 

Estimated Pay Range
$155,000$178,900 USD

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

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+30d

Site Reliability Engineer, Cloud

LaserficheRemote States, United States
Bachelor's degreedockerkuberneteslinuxpythonAWSjavascript

Laserfiche is hiring a Remote Site Reliability Engineer, Cloud

Description

Site Reliability Engineers (SREs) at Laserfiche are responsible for keeping our Laserfiche Cloud systems online and performant for our customers. They react quickly to reported issues within the systems, promote and implement proactive monitoring systems, and create documentation to share knowledge and improve the team’s ability to react to similar issues within the future. Site Reliability Engineers are also responsible for identifying and advocating for potential improvements across the system and implementing automation to decrease toil and improve operational efficiency.  
  
About the Role - Essential Functions  
  • Investigate, mitigate, document, and address cloud system issues across services and systems infrastructure, and provide communication on impact and resolutions
  • Engage in post-issue analysis to improve incident response and handling
  • Monitor cloud systems using third party or Laserfiche tools, respond to trends and suggest improvements and implement automation as needed
  • Develop tools to reduce toil, improve incident handling, and increase system stability
  • Automate recurring system administration tasks with scripting or programming languages.
  • Provide documentation and training on appropriate ways to use the systems to partner teams.
  • Suggest and implement improvements to our monitoring and alerting mechanisms
  • Coordinate with application Software Engineers and Software Support Engineers to maintain and improve system reliability
  • Use experience to provide suggestions on changes to resource allocations to improve availability
  • Keep up to date on modern technologies and trends, advocating for their inclusion or adoption as makes sense
About You - Essential Qualifications            
  
  • Programming with one or more high level language such as Go, Python, JavaScript, etc.
  • Familiarity with shell scripting using bash; PowerShell knowledge is a plus
  • Experienced in systems troubleshooting, preferably including database systems, TCP/IP-based networking, web applications, and Windows and Linux system administration
  • Familiarity with containers and their management with Docker or Kubernetes
  • Experience with AWS is strongly preferred
  • Strong problem-solving skills and ability to work under pressure
  • Strong communication and documentation writing skills in English
  • Bachelor's Degree in Computer Science or related technical fields
  • 2+ years previous systems administration, network administration, or software development experience

  

The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills, and years of experience among other factors.          
  • Range: $164,610 - $200,000
               
Perks & Benefits at a Glance            
  • Generous time off:
    • 15 Days of Vacation
    • 3 Floating Holidays
    • 2 Paid Volunteer Days
    • 9 Paid Holidays
    • 4-day Year-end Closure
  • Hybrid Work Environment
  • Free Parking: covered and EV charging stations
  • Various 401 (k) Investment Options and Generous Company Match
  • HMO and PPO Medical Care Options (Employees are fully covered under HMO)

About Us
Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, and manufacturing—use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences. Our employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.

Click here to learn more about Life at Laserfiche.

Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law.            
        
Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information please contact Laserfiche Talent Acquisition at 562-988-1688.          

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+30d

Junior Software Engineer

ImpervaHybrid Remote, Vancouver, Canada
nosqlazuredockerlinuxpythonAWS

Imperva is hiring a Remote Junior Software Engineer

Junior Software engineer 
 
 
Thales CPL and Imperva have combined forces to become the largest data security vendor in the world and to jointly develop cybersecurity products for the largest companies around the globe. The joint offering allows covering all aspects of data security for our customers in a way no other vendor can compete with, and makes the Thales and Imperva brand the strongest in the market worldwide! 
We are committed to fostering and preserving a culture of diversity, equity, and inclusion (DEI). The collective sum of our employees’ individual differences, life experiences, self-expression, and raw talent directly influences our culture, reputation, our customers’ success, and our business performance. 
This is a Hybrid position located in Vancouver. 
 
We are seeking an enthusiastic Junior Software Engineer to join our Vancouver-based team. This hybrid role combines the benefits of team collaboration in the office with the flexibility of remote work, promoting a healthy work/life balance. As a key member of our tight-knit team, you will contribute to the development and maintenance of our proprietary data warehouse, the cornerstone of our cutting-edge data security platform. 
 
Key Responsibilities: 
 
     Contribute to the continuous development and enhancement of our proprietary data warehouse. 
     Maintain and elevate the warehouse's high capabilities, ensuring its relevance in the evolving landscape of data security. 
     Collaborate closely with cross-functional teams, including product managers and stakeholders, to understand and address customer needs effectively. 
     Dive deep into technological challenges, thinking strategically and solving problems for the general case. 
     Write robust, well-tested code, and demonstrate a commitment to quality in all aspects of development. 
     Share your work through demos, fostering a collaborative and transparent team culture. 
 
 
Minimum Qualifications: 
 
     Experience as a software engineer with a focus on C/C++; or bachelor’s degree or higher in Computer Engineering, Computer Science, or equivalent. 
     Experience with Linux operating systems. 
     Experience with scripting languages, preferably Bash and Python (an advantage). 
     Knowledge of the internals of noSQL databases and/or data warehouses (an advantage). 
     Experience in testing methodologies (an advantage). 
     Familiarity with containerization tools such as Docker (an advantage). 
     Exposure to cloud-based systems (AWS, Azure, GCP) (an advantage). 
 
 
Attributes: 
 
     Proven ability to think strategically, solve complex problems, and contribute to the development of high-quality products. 
     Strong collaborator, open to feedback, and driven to deliver the best possible solutions. 
     Customer-first mindset, prioritizing understanding requirements before designing solutions. 
     Eagerness to learn and take on diverse development tasks beyond your comfort zone. 
 
 
Join us in shaping the future of data security. Apply now and be part of a dynamic team dedicated to building innovative and robust solutions for the challenges of tomorrow! 
 
 
 
 
The anticipated annual base salary range for this position is CAD $84,000 – $105,000. The salary offered will be determined based on the candidate’s experience, knowledge, skills, other qualifications, and location. 
 
 
Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.
 

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, salary continuance for adoption or birth of a child and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers
 

 
 
Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.- Hybrid
 
 
#LI-Hybrid 
#LI-VL 
 
 

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+30d

Senior Test Automation Specialist - Cloud PACS

InteleradPune, India, Remote
agilekotlinDesignscrumqagitjavalinuxpythonAWS

Intelerad is hiring a Remote Senior Test Automation Specialist - Cloud PACS

Job Description

The Senior Test Automation Specialist is responsible for preparing, developing, and executing automated test strategies with a particular focus on the company’s automation goals. Additional tasks include troubleshooting and diagnosing issues found during testing and in production, as well as the development of supportability tools.

Duties/Responsibilities:

  • Design and implement automated test plans for our Cloud products.
  • Troubleshoot and diagnose issues found to help determine root cause
  • Collaborate with a cross-functional scrum team in development activities with the goal of ensuring the highest level of quality
  • Participate in continuous training and conferences in order to improve quality and productivity within the Development team
  • Balance deadlines, functionality, and quality
  • Document your work appropriately (requirements, designs, code, training information, etc.)
  • Participate in project scoping, requirements gathering, and time estimation
  • Apply professional design and development best-practices
  • Provide training to new team members and the different support teams.

Qualifications

Required Experience/Skills:

  • Degree in computer science or engineering and/or a minimum of 4 years of related QA experience
  • Experience in writing automated tests for back-end systems
  • Good programming skills in Java or Kotlin
  • Experience with a broad range of AWS technologies (e.g., EKS, AMI, RDS, Cloud Watch, IAM, S3)
  • Excellent knowledge of methodologies and technologies in QA areas
  • Ability to work both independently and in an Agile team-oriented and collaborative environment
  • Good written and oral communication skills
  • Functional knowledge of Linux
  • Strong troubleshooting techniques
  • Proven ability to be structured, organized and detail-oriented

Desired qualifications:

  • Good scripting and/or programming skills in one of the following languages: Bash, Python
  • Functional knowledge of databases (relational or non-relational)
  • Experience with Grafana/Prometheus for system health monitoring
  • Experience in a DevOps environment
  • Experience with Git
  • Creative thinker and practical problem solver
  • Committed to continual skills growth

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+30d

Senior System Administrator

InteleradRemote, United Kingdom, Remote
nosqlsqlgitpostgresqllinuxpython

Intelerad is hiring a Remote Senior System Administrator

Job Description

Job Summary:

The Senior System Administrator is responsible for deploying Intelerad's complex applications remotely while minimizing risk and client impact. Working with the team, Senior System Administrator analyzes complex change requests to determine and implement the best possible solution for the customer and Intelerad. The Senior System Administrator analyzes technical procedures to implement efficiency and reliability improvements.

 

Duties/Responsibilities:

  • Install and configure Intelerad's software solutions remotely on Linux servers

  • Perform complex server additions, software upgrades, configuration changes and disaster recoveries

  • Perform 3rd level support in the areas of changes

  • Participate in operational tasks with multiple products

  • Identify, assess and implement improvements to processes and technologies to deliver a better product

  • Develop scripts and automation to improve the efficiency of system administration 

  • Participate in training new staff members

  • Create, maintain and improve documentation

  • Participate in on-call rotation to assist with emergencies reported after hours

  • Work on week-ends, after hours and holidays when needed

Qualifications

● Undergrad degree in Computer Science or Information Technology or equivalent experience
● System administration and IT certifications in Linux, Microsoft, or other network related fields
● 3+ years of system administration experience
● Approaches challenges as opportunities and sees every day as an opportunity to become a little bit better
● Strong sense of ownership and dedication to results
● Strong technical aptitude and an understanding of medical imaging

● Excellent teamwork skills, and the ability to develop and maintain internal and external
relationships
● Attention to detail and strong problem solving abilities
● Expert knowledge of the following technologies:
     o Redhat Enterprise Linux 7 & 8
     o Microsoft SQL / PostgreSQL
     o Shell, Python or PowerShell

     o Linux Operating Systems

● Basic Knowledge of all of the following technologies:
     o Windows Operating Systems
     o NoSQL and SQL Databases
     o Version tracking tools (Mercurial, Git, RCS), an asset
     o Networking
     o Storage
     o Software development

This job description may not be inclusive of all assigned duties and the scope of the job may change as necessitated by business demands.

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+30d

Solution Architect (100% Remote)

CitizantChantilly, VA, Remote
7 years of experienceBachelor's degreeDesignmysqllinuxpythonjavascript

Citizant is hiring a Remote Solution Architect (100% Remote)

Job Description

Overview:

We are seeking a highly skilled and experienced Solution Architect with a minimum of 7 years of demonstrated expertise in delivering technical support projects, particularly within the realm of data policy and strategy. This role will be a key member of our team supporting the Chief Data Officer (CDO), focusing on initiatives such as Data Governance, Data Inventory Program (DIP), Data Architecture, and Ontology development. The ideal candidate will possess a strong technical background in data management practices and a proven track record of designing and implementing innovative solutions to support organizational objectives.

Responsibilities:

  • Collaborate with the Chief Data Officer and key stakeholders to translate data policies and strategies into actionable technical solutions. Design and implement frameworks and processes to support data policy compliance and alignment with organizational goals.
     
  • Lead the design and implementation of comprehensive data governance frameworks, including defining governance structures, roles, and responsibilities. Develop data governance policies, standards, and procedures to ensure data quality, security, and privacy.
     
  • Architect data inventory solutions to support the Data Inventory Program, including defining inventory scope, metadata standards, and data lineage documentation. Design scalable and efficient data inventory repositories to facilitate data discovery and management.
     
  • Lead the design and implementation of data architecture solutions, including data modeling, schema design, and ontology development. Develop ontologies to standardize data definitions and promote semantic interoperability across systems and applications.
     
  • Serve as a technical expert and escalation point for resolving complex issues related to data management processes, systems, and technologies. Collaborate with cross-functional teams to troubleshoot problems and implement effective solutions.
     
  • Create detailed solution architecture documentation, including architecture diagrams, design specifications, and technical requirements. Communicate architecture decisions and rationale to stakeholders and ensure alignment with business objectives.
     
  • Evaluate emerging technologies and tools in the data management space to identify opportunities for innovation and improvement. Make recommendations for technology adoption and lead proof-of-concept efforts to validate solution feasibility.
     
  • Engage with stakeholders at all levels of the organization to understand business requirements, gather feedback, and communicate project updates. Build strong relationships with business partners to foster collaboration and support the achievement of project goals.

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred.
     
  • Minimum of 7 years of experience as a Solutions Architect or similar role, with a focus on delivering technical support projects in data management or related disciplines.
     
  • Proven expertise in data policy and strategy implementation, data governance, and data inventory programs.
     
  • Strong understanding of data architecture principles, including data modeling, database design, and ontology development.
     
  • Prefer certification as a Collibra Solution Architect (or Ranger) Certification
     
  • Linux: Demonstrated ability to manage and configure Linux systems.
     
  • MySQL: Skilled in using MySQL for database management.
     
  • Power BI: Demonstrated ability to develop and manage data visualizations and business intelligence solutions with PowerBI.
     
  • JavaScript: Experience in developing with JavaScript and interactive web applications.
     
  • BPMN 2.0 Standard for Workflows: Knowledge of the Business Process Model and Notation (BPMN) standards.
     
  • Python: Experience developing in Python for data automation, processing, and integration.
     
  • AI/ML Familiarity: Understanding of artificial intelligence and machine learning methods for data analysis and governance.
     
  • Excellent problem-solving skills and ability to analyze complex technical issues to develop innovative solutions.
     
  • Strong communication and interpersonal skills, with the ability to effectively convey technical concepts to non-technical audiences.

Clearance Requirement 

  • Active Public Trust or ability to obtain one.
  • US Citizenship required 

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+30d

Cyrebro | Technical Product Expert

SD SolutionsKyiv, UA Remote
2 years of experienceapilinuxpythonjavascript

SD Solutions is hiring a Remote Cyrebro | Technical Product Expert

On behalf ofCyrebro, SD Solutions is looking for a talented Technical Product Expert who will become a crucial point in our cybersecurity defense, offering unparalleled support and expertise.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

You'll be the apex of our technical escalation process, collaborating with Tier-1 and Tier-2 support teams to tackle the most challenging technical issues. With your deep understanding of our Security Operations Center (SOC) platform, Security Information and Event Management (SIEM) systems, and a broad array of cybersecurity tools, you'll ensure our clients receive top-tier support services.

Responsibilities:

  • Act as the expert for advanced technical inquiries and the ultimate escalation point for issues beyond Tier-2, especially related to our SOC platform, SIEM, and other critical cybersecurity applications.
  • Lead the technical resolution process for complex issues escalated from lower-tier support engineers, ensuring efficient and effective problem-solving.
  • Conduct in-depth investigations of advanced technical problems, security incidents, and breaches, leveraging logs, alerts, and system data to diagnose and resolve.
  • Offer strategic recommendations to enhance our client's security posture and optimize their utilization of our cybersecurity solutions.
  • Collaborate with development, engineering, business, CRM, and R&D teams to report and rectify product defects and propose enhancements.
  • Mentor Tier-1 and Tier-2 Support Engineers, fostering a culture of knowledge sharing and continuous skill improvement.
  • Stay ahead of the curve by continuously updating your knowledge of our products, services, and the ever-evolving cybersecurity landscape.
  • Contribute to the development and upkeep of technical documentation, knowledge bases, and training materials to support our solutions and services.

Requirements:

  • Minimum of 2 years of experience in a customer-facing role.
  • Minimum of 1year in a technical support role.
  • Experience in diagnosing and resolving Network, Linux, API issues.
  • Demonstrated ability in analytical and problem-solving skills, especially in identifying and resolving complex technical issues.
  • Ability to empathize with customers, understand their needs and concerns, and provide supportive communication.
  • A proactive, self-motivated attitude with a robust "can-do" approach to challenges and solutions.
  • Ability to work effectively both independently and as part of a collaborative team in a dynamic, fast-paced environment.

Nice to have:

  • experience in the cybersecurity domain
  • Proficiency in programming languages such as JavaScript, Python, or Node.js.
  • Experience working in cloud environments.
  • Strong foundational knowledge of cybersecurity principles and technologies, with particular emphasis on SIEM systems.
  • Experience with SOC platforms, incident response, threat hunting, and vulnerability management.

About the product:

Cyrebro is an online cybersecurity central command-managed SOC that integrates all security events with strategic monitoring proactive threat intelligence and rapid incident response. The platform makes it easy to see and maintain an accurate and meaningful picture of cyber intelligence solutions posture in one centralized platform.

Cyrebro also simplifies cybersecurity with full, rapid clarity for even the most complex situations to make the right business decisions, quickly. It also radically reduces investigation time into malicious attacks from days to hours, and minutes to instant. 93% of attacks compromise systems within minutes.

Cyrebro’s Research team is responsible for analyzing and characterizing new emerging threats and trends in the cyber security field.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policyhttps://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please contact us.

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+30d

Technical Success Manager

ExperianHeredia, Costa Rica, Remote
linux

Experian is hiring a Remote Technical Success Manager

Job Description

What you’ll be doing

Acting as a single point of contact for technical consulting and assisting our Account/Project Managers, Product and Tech Support, and Engineers with new and ongoing technical communications for existing clients including security updates and software support, the Technical Success Manager will:

  • Communicate P1/P2 incident status to account team and client.
  • Ensure effective ownership, communication, coordination, and facilitation of service issues and production changes between the client, support teams, account team and technical teams.
  • As a subject matter expert of the account, provide evaluation when available to support the team for any client tickets, as well as monitor and maintain quality on all tickets and cases.
  • Analyze and report on cases and tickets to spot reoccurring trends and provide recommendations to client and/or technical teams for remediation.
  • Ensure all cases and incidents are properly documented, SLAs are met, and that resolution occurs in a timely manner.
  • Responsible for aggregating all non-incident Client requests for changes to production and driving execution in alignment with contracts and client’s priorities.
  • Help ensure that the proper monitoring is in place at the platform and client specific solution level and help drive resolution to issues as required.
  • Participates in daily / weekly / monthly operational calls and status updates to ensure alignment across internal and external stakeholders.
  • Develop strategies to facilitate the continuous improvement of customer service.
  • Provide feedback to Experian Product Development teams to help identify reoccurring service issues that require updates to features or products.
  • Help analyze customers’ needs and suggest potential new services for Client consideration.
  • Be the Technology Voice for all Experian Product, Platform and Technology.

Qualifications

  • +4 years of technical client-facing experience 
  • Strong knowledge of enterprise technology infrastructure including various operating systems, servers, storage, and networking
  • Knowledge of enterprise server software including Windows Server, Linux, and monitoring technologies
  • Knowledge of cloud computing concepts, software and systems (networking, virtualization, VMware, Hyper-visors)
  • Ability to query ad hoc data in various reporting platforms
  • Ability to navigate and troubleshoot in ticketing systems, bug submission and other support systems
  • Ability to identify and submit product enhancement requests
  • Able to think analytically and consider all client configs, as well as dive into the details, and know when to operate at each of those levels.
  • Strong analytical and problem-solving capabilities; able to break complex technical hurdles into measurable actions.
  • Excellent communication skills; equally comfortable speaking to internal or external technical teams and non-technical teams
  • Strong presentation skills, including ability to present to any level within the company
  • Must have ability and desire to work in a high-pressure, fast-paced environment and be able to handle several projects and tasks simultaneously
  • Strong account management, cross-group collaboration, and negotiation skills
  • Outstanding interpersonal skills and conflict management skills
  • Quickly develops rapport and credibility
  • Highly organized and self-motivated; able to manage multiple important investigations simultaneously, with little direction.
  • IT business process, Project Management, or service delivery certifications (ITIL, PMP, etc.) preferred.

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+30d

Cloud DevOps Technician

Publicis SapientHeredia, Costa Rica, Remote
terraformnosqlansibleazurerubymysqlkuberneteslinuxpythonAWS

Publicis Sapient is hiring a Remote Cloud DevOps Technician

Job Description

  • Implement and support cloud infrastructure
  • Implement and support Kubernetes workloads
  • Develop standard IaC templates
  • Work with Developers to select and deploy appropriate CI/CD tools
  • The ability to understand and implement environments from architecture documentation
  • Advocating and building automated processes wherever possible
  • Defining and setting development, test, release, update, and support processes for DevOps operations
  • Troubleshooting and resolving pipeline errors for code deployments and recurring jobs
  • Troubleshooting and resolving Kubernetes implementation issues
  • Incident management and root cause analysis

Qualifications

  • Bachelor’s degree in computer science, information technology, or related degrees preferred
  • Fluent in English
  • 3+ years of experience implementing and supporting cloud solutions on Azure.  AWS and GCP experience a plus
  • Experience on IaC using Terraform
  • Recent experience working with Kubernetes (AKS, EKS, GKE)
  • Recent experience on CI/CD tool like Azure Dev Ops
  • Expertise in software code deployment procedures
  • Scripting experience on tools such as PowerShell, Ansible, Chef, and Puppet
  • Experience working on Linux based infrastructure
  • Working understanding of programming languages such as Ruby, Python and NodeJS
  • Expertise on Databricks
  • Configuration and managing databases such as MySQL, Mongo, CosmosDB or other noSQL databases
  • Excellent troubleshooting skills

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+30d

Senior Software Developer

Insight SoftwareVancouver, Canada, Remote
Bachelor's degreesqloracleDesignazurec++c#mysqllinux

Insight Software is hiring a Remote Senior Software Developer

Job Description

Simba by insightsoftware is looking for the best and brightest talent to join our software development team working on connectivity technology for data sources in the Vancouver, British Columbia area. We are seeking a C# software developer for a customer facing team within our managed services group. Apart from writing superlative code, you will be responsible for key deliverables during your team's software development lifecycle including excellent software designs, top quality code reviews and comprehensive automated tests.

The successful candidate will have a passion for continuous improvement and must have excellent written and verbal communication skills.

Responsibilities:

  • Taking ownership of development from inception to delivery, including fully automated testing of components.
  • Contributing to performance testing & various continuous improvement efforts.
  • Adhering to defined coding standards and best practices.
  • Participating in all team activities, including sprint planning, thoughtful code reviews, knowledge sharing sessions, status reporting for project stakeholders, etc.
  • Responding directly to customers and/or support representatives. Working to efficiently resolve customer support issues and bugs.
  • Performing release activities, including participating in security reviews and maintaining documentation.
  • Helping and mentoring others, both on your own team & across related teams.
  • Understanding the driver and interactions with all components.
  • Learning to setup automated testing.
  • Learning to debug in a multi-threaded environment.
  • Integrating managed and unmanaged code.
  • Understanding security
  • Release the driver.
  • Responding to support issues with customers.
  • Understanding how to work within our processes.

Qualifications

  • Experience in designing and building software, preferably commercial enterprise applications or systems.
  • Programming experience including but not limited to C#/.NET technologies
  • Experience developing on Windows, Linux and macOS
  • Programming experience using C++ is highly desirable, but not necessary.
  • A good understanding of object-oriented analysis, design, and implementation.
  • A good understanding of database concepts (e.g. working with relational data sources such as MySQL, SQL Server, Oracle, etc.) and SQL queries
  • Experience with such product and tools as Visual Studio Online, Visual Studio, and/or Azure is helpful.
  • A Bachelor's Degree in a computing-related discipline.
  • Exhibits our core values: Results Orientation, Winning Attitude, Be One Team,
  • Disciplined Execution, and Growth Mindset

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+30d

Technical Services Engineer, FlashArray (Shift: Mon - Fri 9:00 am- 6:00 pm EST)

Pure StorageRemote: Florida, Atlanta, North Carolina, Pennsylvania or Ohio)
B2Bc++linux

Pure Storage is hiring a Remote Technical Services Engineer, FlashArray (Shift: Mon - Fri 9:00 am- 6:00 pm EST)

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? 

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data.With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions

Pure is blazing trails and setting records:

  • For ten straight years, Gartner has named Pure a leader in the Magic Quadrant 
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and pressapplaud Pure’s leadershipacross these dimensions
  • And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.

 

SHOULD YOU ACCEPT THIS CHALLENGE...

Pure Storage Support is growing and going virtual on the East Coast! This is an exciting time for Pure as a company and we hope that you want to be a part of that excitement too!

Let’s start by telling you a little bit about Pure Storage Technical Services. We have Support centers in North America, Europe and Asia.. You will be part of the best Support team in the industry. How do we know that? Our customers and our NPS number tell us so! The Puritan culture focuses on 5 key values – Persistence, Creativity, Teamwork, Ownership, and Customer First. We hope you share the same values.

We are looking for Technical Support Engineers to join our 24x7 Support team based within the East Coast time zone. You will work on problems of diverse scope where analysis will include hardware, software, and environmental factors within our Flash Array product. Our Support Engineers utilize their deep technical expertise to troubleshoot customer issues and resolve them. Successful Support Engineers will be able to build strong networks across different departments in the company.

Sound like the kind of fun and fast paced role you’re looking for? Then let us share a little bit about the qualities we’re seeking in an ideal candidate. We’re looking for someone who is analytical, driven, a solution seeker, and has a sense of ownership. Since we’re a team-oriented group, we’re hoping that you’re a true team player too!

 

Responsibilities:

  • Advanced ServiceNow Case management
  • Proactively seek to understand customer expectations.
  • Answer and resolve support cases across all severity levels.
  • Actively engage the customer in professional manner via variety of methods. 
  • Own, track and maintain clear, concise, and positive communication for all cases in a timely and efficient manner including follow-ups with customers, team members, and engineers;
  • Experience balancing workloads across teams
  • Provide ideas and assist with creation of documentation  FAQ / KB article when needed
  • Troubleshoot, research, and resolve issues, using internal tools, and knowledge base, peer to peer collaboration and other tools you will learn in this role.
  • Manage multiple projects/support cases simultaneously.
  • Champion customer issues internally and represent the company externally.
  • Leads large multi participant customer calls, including hot escalations.
  • Normally receives little instruction on day-to-day work, general instructions on new assignments.
  • Weekend, holiday, and on call duties as required.

 

WHAT YOU BRING TO THE TEAM

  • Associates Degree +1 year experience or 3 years direct experience
  • Good organizational and time-management skills.
  • Exceptional interpersonal skills.
  • Proven ability to resolve customer problems, and escalations utilizing appropriate internal and external resources.
  • Proven technical troubleshooting skills in a complex multi-platform-system-vendor environment.
  • Experience in supporting both hardware, and software products.
  • Ability to triage issues, and escalate them to appropriate engineering groups as necessary
  • Advanced to expert knowledge of technologies such as operating systems (Solaris, LINUX, Windows, VMware), LANs & WANs, and storage area networks.
  • Advanced knowledge and ability to troubleshoot Networking, Latency,Replication, Performance and Space issues.
  • Demonstration of subject matter expertise in one or more of the following: NFS, S3, Native SMB, LDAP, IPv6.
  • Experience with dispatching hardware
  • Associates/Bachelor’s Degree in Computer Science or related technical field or relevant experience  
  • Second language preferred not required. (Japanese or Spanish)
  • Government clearance is desired

 

The annual base salary range is: $77,000 - $132,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.

 

BE YOU—CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. 

If you need assistance or an accommodation due to a disability, you may contact us atTA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you're wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.

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+30d

IT Engineer (Bangalore-based Hybrid Role)

EupneaLondon, United Kingdom, Remote
wordpresssalesforceDynamicsDesignazureapilinuxAWS

Eupnea is hiring a Remote IT Engineer (Bangalore-based Hybrid Role)

Job Description

Role Title: IT engineer

Industry: Management consulting

Hours: Full-time, permanent or contract

Location: India, Remote role (or Hybrid role for candidates from Bangalore)

 

The role will involve deploying and monitoring Eupnea’s IT systems and services, owning maintenance and being the subject matter expert for providing system administration and support.

 

You will need to be able to operate at all levels, have deep understanding of how cloud technologies and web applications can support different areas of an organisation and show strong ability to identify and communicate effectively through presentations in meetings the business advantages for using different IT applications and solutions and by creating excellent documentation.

 

Primary Role Responsibilities

  • Own development, implementation and maintenance at highest standard of Eupnea’s cloud platform, including supporting technologies
  • Act as the functional and technical expert for Eupnea’s IT systems and services
  • Provide system administration and support for individuals and teams across all parts of the business
  • Build design, implementation plan and documentation for different technologies with input of others when required, including senior management and consultants, with aim technology to play a key and integral part in how Eupnea develops and delivers excellent consulting services and experience to our clients
  • Possess good understanding of cloud technologies ranging from their architectural principles to end-user functionality and benefits. Particular knowledge of Marketing and Sales platforms and integrations between supporting web applications will be considered a plus.
  • Maintain first-class knowledge of industry IT standards, including about IT security and governance and be able to demonstrate and help others adopt best practice
  • Have a keen eye for identifying existing, new or emerging technologies and methodologies where they can represent an opportunity or advantage to the business.

Qualifications

 

  • Strong previous experience as IT Engineer or in a similar role
  • Knowledge with Amazon Web Services (AWS) and Microsoft Azure Cloud Technologies
  • Great understanding of how different cloud components work together and knowledge of latest advancements in the cloud
  • Strong hands-on experience in deploying web applications and creating integrations via Zapier and general API functionality is a requirement.Practical knowledge of integrations between some of the following Web Content Management, Web Analytics, Marketing and Sales platforms: WordPress, GA4, Hubspot, Apollo.io, Sales Navigator, Salesforce and Microsoft Dynamics 365 and Teams
  • Proven experience of building and administering IT infrastructure
  • Solid understanding of multiple IT processes and procedures in Windows or Linux environments
  • Demonstrable proficiency in programming scripting languages
  • Expert knowledge of IT security and governance, including IAM
  • Well-advanced communication skills, both oral and written, and strong ability to present complex technical solutions to non-technical audiences

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Deutsche Telekom IT Solutions is hiring a Remote SOC Security Engineer (REF2167G)

Job Description

  • Work with other members of the SOC, and provide support in engineering related topics, eg: use-case development, maintenance, log parsing 

  • Possesses high quality knowledge about IT security tools, eg.: SIEM, SOAR, EDR 

  • Delivers complex changes on solutions which are part of the requested solution 

  • Optimizes in-place security solutions in the context of his/her specified task group 

  • Diagnoses complex issues 

  • Provides Colleagues with professional guidance, approves execution plans by SOC Colleagues 

  • Do lab testing of emerging cyber security technologies 

  • Develops technical documentation and operation manuals 

  • Works as a project resource, supports planning and execution of projects 

Qualifications

  • Experience in implementing and maintaining IT security systems 

  • Technical knowledge and experience with SIEM and SOAR tools, log analysis and EDR solutions 

  • Experience with network and system security, including firewalls, IPS/IDS, and vulnerability management tools 

  • Solid knowledge of Windows and Linux operation systems 

  • Reliable English communication skills (both written and verbal) 

Advantages

  • Vendor certificates (IBM QRadar, Microsoft, Splunk, CrowdStrike, Darktrace or equivalent) 

  • Any advanced security certificate (GSEC, OSCP/OSCE or equivalent) 

  • Experience with ICS, OT and IoT security solutions 

  • Basic presentation, project management, document management skills 

  • German communication skills 

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+30d

System Engineer (REF1909K)

Deutsche Telekom IT SolutionsBudapest, Debrecen, Pécs, Szeged, Hungary, Remote
terraformgitc++dockerkuberneteslinuxjenkins

Deutsche Telekom IT Solutions is hiring a Remote System Engineer (REF1909K)

Az állás leírása

A Deutsche Telekom MMS GmbH 2019 óta ügyfele és üzleti partnere vállalatunknak és alapvetően a DTAG csoport meghatározó innovációs és digitalizációs szolgáltatója.

Ezen dinamikusan fejlődő üzletág magyarországi csapatába keresünk ambiciózus, angolul és németül magabiztosan beszélő, tapasztalattal rendelkező szakembert. Projektünk célja a kiemelkedő színvonalú digitális ügyfél élmény biztosítása, illetve a modern infrastruktúrák kialakítása, az ehhez szükséges szakmai tudás biztosításával. Amennyiben szereted a kihívásokkal teli, változatos munkakört, hétköznapjaid az agilis munkavégzés jegyeiben töltöd és szívesen használod a nyelvtudásod a mindennapi kommunikáció során, Te vagy a mi emberünk!

Feladatok:

  • Hajlandóság ügyeleti feladatok vállalására (3–6 hónapos betanítás után)
  • Hajlandóság az RH Openshift, Cloudforms, vCloud, Jenkins, Puppet, Chef, Kickstart, GIT, Subversion, Artifactory, Kubernetes, Docker, Terraform, Ant és/vagy Maven megismerésére

Képzettség

  • Magabiztos angol és német nyelvtudás
  • Széleskörű tapasztalat a rendszeradminisztrácóban (Linux disztribúciók)
  • Adatbázisrendszerek adminisztrációjának ismerete
  • Webszerverek átfogó ismerete (pl. Apache, Tomcat)
  • Tapasztalat szkriptelés, automatizálás, tesztelési eljárások területén
  • DevOps ismeretek, folytamatos integráció (CI), és folyamatos delivery (CD) iránti érdeklődés
  • Szoftverfejlesztésben szerzett tapasztalat (kódolás, build, telepítés)

Előnyt jelent, de nem feltétel:

  • Jó kommunikációs készség
  • Proaktivitás, önállóság
  • Terhelhetőség
  • Teamplayer mindset

 

Experience beyond digital - we are shaping the future Together!

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+30d

Alkalmazás üzemeltető német nyelvtudással (REF1974R)

Deutsche Telekom IT SolutionsBudapest, Debrecen, Pécs, Szeged, Hungary, Remote
linux

Deutsche Telekom IT Solutions is hiring a Remote Alkalmazás üzemeltető német nyelvtudással (REF1974R)

Az állás leírása

Német állami iskolarendszer részére keresünk ambiciózus, angolul magabiztosan kommunikáló alkalmazás üzemeltető kollégákat. A hamarosan induló projekt tele van kihívásokkal és fejlődési lehetőségekkel, hiszen a legmodernebb technológiákkal lesz lehetőséged dolgozni. Amennyiben szereted a rugalmas, akár otthonról történő munkavégzést, hasonló területen szerzett tapasztalattal rendelkezel, és szívesen használod a nyelvtudásod, akkor Te vagy a mi emberünk!

Feladataid lennének:

  • Az applikációk és háttérinfrastruktúrájuk üzemeltetése
  • Webes interface, valamint a hozzá tartozó tartalomkezelő rendszer üzemeltetése
  • Felhő alapú virtuális szerverek konfigurációja, karbantartása
  • 2nd/3rd level technikai támogatás
  • Dev/Test/Prod környezet telepítése DevOps eszközök használatával
  • Szkriptek készítése, rendszerek konfigurálása biztonsági mentésekhez és visszaállításokhoz, illetve egyéb rendszerfunkciókhoz

Képzettség

Elvárások:

  • Legalább 3 év releváns tapasztalat hasonló pozícióban
  • Magabiztos angol nyelvtudás
  • Linux szerver ismeret
  • Virtualizációs tapasztalat
  • Cloud alapú rendszerek üzemeltetésében szerzett tapasztalat
  • Adatbázis-ismeret
  • Operatív ismeretek (ITIL)
  • Jegykezelő rendszerek magabiztos használata
  • Ügyfélközpontú hozzáállás
  • Önálló munkavégzésre való képesség, proaktivitás
  • Jó problémamegoldó képesség, analizáló képesség
  • Készenlét vállalása

Előnyt jelent:

  • Német nyelvtudás
  • ITIL certifikáció
  • Moodle keretrendszer üzemeltetési tapasztalat
  • Networking ismeret (TCP/IP)
  • Automatizációs tapasztalat (Ansible/Terraform)

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+30d

Customer Success Architect, XSOAR

Palo Alto NetworksMadrid, Spain, Remote
linuxpythonjavascript

Palo Alto Networks is hiring a Remote Customer Success Architect, XSOAR

Job Description

Your Career

We’re looking for cybersecurity experts who have a broad understanding of the landscape. Customer Success Engineers utilize their combination of skills including a broad knowledge of security tools, SOC operations, and automation to bring our clients to the next level. Engineers are responsible for empowering our clients to automate their Security Operations, streamlining the analyst processes and helping provide return on investment for the XSOAR platform. Incident response and automation is at the heart of any SOC and you will be assisting and guiding enterprise-level customers through their XSOAR journey. You will provide technical guidance on how clients can use XSOAR to automate their current processes. You will develop relationships with clients and work directly with their security team throughout the entire XSOAR journey and witness the real value we bring to the customer.

Your Impact

  • Time to value - Analyze customer requirements, provide guidance & assistance throughout the customer lifecycle to ensure a quick and successful product deployment
  • Product Expert - Act as the product SME, working together with product and engineering teams ensuring our customers and partners get the most out of our products
  • Drive product adoption - Continuous contact with customers to expand adoption of our product by utilizing new features and developing additional innovative use cases
  • Education - You will also train our customers, resolve issues, respond to product questions and generally help level up our client's understanding so they can work independently
  • Security orchestration and automation is complex, so as a Customer Success Engineer you will assist our customers with implementing and customizing our platform to automate their Incident Response processes
  • Technical capabilities include writing custom scripts and system troubleshooting

Qualifications

Your Experience

  • Experience in customer-facing roles
  • Understanding of SOC incident response procedures
  • Understanding a variety of security products and secure coding techniques
  • Linux system administration & troubleshooting experience
  • Familiarity with the different products, processes, and ecosystem
  • Experience as a Security Incident Responder or SOC analyst/manager
  • Ability to work under pressure, and prioritize tasks accordingly
  • Proficient in Python, JavaScript, or Powershell
  • Automation experience is a plus
  • Fluent English is a requirement - Any other language is a plus

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+30d

Staff Customer Reliability Engineer

Palo Alto NetworksSanta Clara, California, Remote
postgressqlDesignmongodbazureapielasticsearchlinuxjenkinsAWS

Palo Alto Networks is hiring a Remote Staff Customer Reliability Engineer

Job Description

​​​​​Your Career

Palo Alto Networks Cloud Security Products are the latest in our security platform that bring the power and scale of our products to our customers, and industry. It’s a groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of life in the digital age.

As a Customer Reliability Engineer for Data Security, you will act as a liaison between our Customer Success organization and our product and engineering teams. In this role you will lead troubleshooting and solutions to out customer’s toughest technical challenges, and provide critical data driven design feedback to help Palo Alto Networks products grow and mature. We are approaching customer service in an entirely new fashion, and  are looking for talented, motivated, dedicated individuals to help us define what the future of customer support should be.

Your Impact

  • Work with Global Customer Support to solve customer product issues 
  • Identify customer pain points and influence solutions via training, documentation and product feature refinement
  • Build and maintain internal product tools and telemetry 
  • Communicate status of the systems via automation (customers) and targeted messages (TAC)
  • Voice of the customer during feature development (NPI) providing input on usability, and serviceability 
  • Data Driven technical leader for continuous improvement across all KPI’s

Qualifications

Your Experience

  • Senior engineer in support or similar function with deep understanding of cloud architectures and application monitoring fundamentals
  • Strong understanding of cloud platforms (AWS, GCP, Azure)
  • Knowledge/Understanding in scripting and automation to deliver SRE-type tools
  • Familiarity with REST APIs and latest OpenSource technologies
  • Working knowledge and understanding of SQL, MongoDB, Postgres, Redis, Elasticsearch
  • Scripting skills are a plus (Python/ Bash)
  • Experience with Docker/Kubernetes, Cloud-based platforms, monitoring tools (grafana, datadog), CI tools (Jenkins)
  • Good communicator (written and verbal)
  • Strong troubleshooting skills
  • Development mindset
  • Hands on experience with Linux administration
  • Experience with Cloud services, configuration and management
  • Prior experience in CASB or DLP service is a plus
  • Strong knowledge of networking protocols, PAN OS firewall, DLP, RegEx, Databases, Rest API, and JSON
  • Excellent problem-solving skills and the ability to troubleshoot complex issues
  • Solid understanding of security best practices and compliance standards

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Palo Alto Networks is hiring a Remote Principal Consultant, DFIR, Reactive Services (Unit 42)

Job Description

Your Career

This role is client-facing and requires the Principal Consultant to lead and produce deliverables based on reactive services client engagements. The Principal Consultant will work directly with multiple customers and key stakeholders (Admins, C-Suite, etc) to manage incident response engagements and provide guidance on longer term remediation.

Your Impact

  • Perform reactive incident response functions including but not limited to - host-based analysis functions through investigating Windows, Linux, and Mac OS X systems to identify Indicators of Compromise (IOCs)
  • Examine firewall, web, database, and other log sources to identify evidence of malicious activity
  • Investigate data breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom Crypsis investigation tools to determine source of compromises and malicious activity that occurred in client environments
  • Manage incident response engagements to scope work, guide clients through forensic investigations, contain security incidents, and provide guidance on longer term remediation recommendations
  • Ability to perform travel requirements as needed to meet business demands (on average 20%)
  • Mentorship of team members in incident response and forensics best practices

Qualifications

Your Experience

  • Fluent Spanish and English speaker
  • 6+ years of incident response or digital forensics consulting experience with a passion for cyber security
  • Strong leadership skills including experience managing a team or individuals
  • Experience with leading complicated engagements including scoping, interfacing with the client, and have executed on a technical front 
  • Proficient with host-based forensics and data breach response
  • Experienced with EnCase, FTK, X-Ways, SIFT, Splunk, Redline, Volatility, WireShark, TCPDump, and open source forensic tools
  • Incident response consulting experience required
  • Identified ability to grow into a valuable contributor to the practice and, specifically
    • have an external presence via public speaking, conferences, and/or publications
    • have credibility, executive presence, and gravitas
    • be able to have a meaningful and rapid delivery contribution
    • have the potential and capacity to understand all aspects of the business and an excellent understanding of PANW products
    • be collaborative and able to build relationships internally, externally, and across all PANW functions, including the sales team
  • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security or related field or equivalent military experience required

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+30d

Senior Systems Engineer, Storage

CloudflareAustin or Remote US
Bachelor's degreeDesignansiblec++dockerpostgresqltypescriptkuberneteslinux

Cloudflare is hiring a Remote Senior Systems Engineer, Storage

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Position Location: Austin, TX | Remote US

About The Department

An engineering role at Cloudflare provides an opportunity to address some big challenges, at scale. We believe that with our talented team, we can tackle some of the biggest security, reliability and performance problems facing the Internet.

We are searching for storage engineers to make storage fast, resilient and reliable across the many use cases that an application on the internet requires.

Our Engineers come from a variety of technical backgrounds and work across a broad range of environments and codebases. Common qualities across all of our performance-focused engineers include a passion for analysis, optimization, scaling, networking, cross team collaboration and hard problem solving.

What You'll Do

This is a hands-on role in which you will design and code comprehensive block, file and object storage tools, as well as testing frameworks, while taking on a technical leadership role, improving productivity of our engineering teams and bringing standardization to our processes and practices.

You will be responsible for the uptime and reliability of a cloud scale storage solution spanning multiple cities and supporting an ever expanding number of applications. You will build services that can adapt to shifting workload demands to ensure a fast and reliable delivery of a globally distributed storage service..

Communication within your team and across teams is an important aspect of this role. The ideal candidate should be able to succinctly explain capabilities and limitations of the storage system crisply and clearly.

Read more on our blog!

Requisite Skills

  • 8+ years hands-on systems engineering experience
  • Knowledge of Linux Storage IO stack
  • Knowledge of at least one modern strongly-typed programming language: we primarily use Go, TypeScript, and Rust.
  • CS fundamentals and comfortable working in multiple languages and codebases
  • Research, analyze, and recommend changes required for system growth
  • Instrumentation of storage management systems
  • Knowledge of redundant storage architecture
  • Distributed storage experience (Ceph or similar)
  • Management and recovery of scaled storage systems
  • Experience with the Linux kernel and Linux software packaging
  • Experience debugging, optimizing and identifying failure modes in a large-scale distributed system
  • Configuration management systems such as Saltstack, Chef, Puppet or Ansible
  • Load balancing and reverse proxies such as Nginx, Varnish, HAProxy or Apache

Bonus Points

  • Experience with network programming in C, C++ or Go
  • Experience building and managing a large scale data storage platform. 
  • Strong tooling and automation development experience
  • Experience working in a 24/7/365 service environment
  • Experience with distributed databases / storage system
  • High-bandwidth transit Internetworking and routing experience

Some tools that we use

  • Consul
  • Docker
  • Grafana
  • Kubernetes
  • Nginx
  • Nomad
  • PostgreSQL
  • Prometheus
  • Salt

Compensation

Compensation may be adjusted depending on work location.

  • For Colorado-based hires: Estimated annual salary of $168,000 - $206,000
  • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $187,000 - $229,000
  • For Bay Area-based hires: Estimated annual salary of $196,000 - $240,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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