Data Management Services, Inc. (dba: DMS International) is a professional services firm headquartered in Silver Spring, Maryland, with work locations throughout the continental United States. We prepare managers and executives to lead their workforce through customized learning solutions that drive the standards of an ever-changing world. We build creative, unique and engaging learning experiences for commercial, civilian and defense organizations. Our high-caliber talent, delivery methodology and innovative solutions contribute to preparing a workforce that is ready for the future. You can join us on this journey to bring efficiency and creativity to our customers.

At DMS International (DMS), we are the catalyst for effective workforce transformation. To achieve this, we hire professionals who take pride in doing quality work and who are excited about contributing to the professional development of tomorrow's leaders. We are also committed to leveraging data-driven insights to develop and deploy AI infused models into existing business functions. DMS currently uses Watsonx and Hugging Face as a platform to assist its professional development programs.

DMS seeks candidates that possess and display the attributes that reflect our Core Values of:

• Quality in delivering solutions,
• Leadership,
• Innovation,
• Teamwork,
• Integrity in conduct,
• Responsiveness to our customer’s mission

DMS International is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Job Description

DMS is seeking a talented and motivated Data Scientist Intern to join our dynamic team. As a data scientist at DMS International, you will play a crucial role in analyzing complex datasets, deriving actionable insights, and developing innovative solutions to drive business growth. You will identify the proper foundation models to integrate AI products.

Responsibilities

• Utilize advanced statistical and machine learning techniques to analyze large volumes of data and extract meaningful insights.
• Collaborate with cross-functional teams to identify business challenges and develop data-driven solutions to address them.
• Design and implement predictive models, algorithms, and statistical analyses to solve specific business problems.
• Conduct thorough exploratory data analysis to uncover trends, patterns, and correlations within the data.
• Develop and deploy machine learning models into production environments, ensuring scalability and reliability.
• Work closely with stakeholders to communicate findings and recommendations effectively.
• Stay abreast of the latest developments in data science, machine learning, and related fields, and apply cutting-edge techniques to enhance our analytical capabilities, particularly the Watsonx set of products.

Qualifications:

• Bachelor’s degree in computer science, Statistics, Mathematics, or related field. Master’s degree is preferred.
• Strong proficiency in programming languages such as Python or R, with experience using data manipulation and analysis libraries (e.g., Pandas, NumPy, SciPy).
• Solid understanding of machine learning algorithms and techniques, with hands-on experience in model development, validation, and deployment.
• Experience with data visualization tools (e.g., Cognos, Seaborn, Tableau) to effectively communicate insights and findings.
• Excellent problem-solving skills and the ability to work independently as well as collaboratively in a fast-paced environment.
• Strong communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders.
• Experience with SQL and relational databases for data extraction and manipulation is a plus.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud, IBM Cloud) and big data technologies (Watsonx) is desirable.

Location

• Remote

Position Type

• Part-Time

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Job Description

About The Team:

As a Staff Analyst, Advanced AI, you will work on challenging problems specific to the fashion ecommerce ecosystem. You will develop AI products (e.g recommender system, pricing engine, etc.) in collaboration with multidisciplinary product teams. You will collaborate with architects on designing sustainable AI solutions.

As one of the most technically sound team members, your mission will include defining best practices and coaching team members to drive up excellence of advanced analytics and machine learning at SSENSE. In this context, you will collaborate with other data teams on defining and prioritizing requirements for the data platform in order to improve the efficiency of data products’ development. In a nutshell, you will assist the data leadership on shaping the technical vision of advanced analytics and machine learning at SSENSE.

Finally, your AI expertise will contribute to innovation at SSENSE. By keeping up with cutting edge AI technologies, you will identify novel approaches to improve performances of existing data products and pitch for new applications.  

Why Join Us:

• Draft the technical roadmap. Collaborate with every team in the data organization at SSENSE to define technical requirements helping the data science team build data products efficiently. Own the technical roadmap of the data science team and set milestones for the team to adopt new technologies developed on the data platform.

• Define best practices. Share your expertise in terms of technical best practices. Make sure everyone in the team understands them, finds value in them and follows them. Write didactic documentation and design frameworks to support the team in adopting those best practices.

• Develop new data products. Work in multidisciplinary teams (with engineers, product managers, and business stakeholders) on designing new data products within a specific product area. Build an exhaustive understanding of your product area and its business impact. Contribute to the short to long term roadmap. Build projects end-to-end. 

• Review technical decisions of all data science projects. Make sure the team is making the right technical decisions, respecting best practices defined by the team. Challenge technical and business assumptions, review edge cases, ensure sustainability.

• Stay up to speed with the latest developments in AI. Identify novel approaches that could bring value to existing and future data products. Share learnings with the rest of the team.

Qualifications

How To Excel In This Role:

• Master’s degree in Computer Science, Mathematics, or a related scientific field.

• A minimum of 7 years experience developing AI applications in the Ecommerce industry.

• Experience developing and deploying AI products on the cloud, preferably on AWS. Experience with Sagemaker.

• Experience championing projects end-to-end, mobilizing multidisciplinary teams, and leading projects to completion. 

• Strong programming skills: Python and SQL.

What Sets You Apart:

• Strong product mindset.

• Strategic thinking. Ability to shape the team's technical vision and think long term.

• Great communication skills; ability to present information to different audiences.

• Rigorous and well organized.

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Job Description

Square is rapidly launching new credit products to address unmet financing needs to help businesses run and grow their businesses. As the Credit Portfolio, Senior Product Marketing Manager, you will improve outcomes for sellers and the credit portfolio by working across all credit products and teams including Product, Engineering, Data Science, Design, Creative, Capital Markets, Risk, Legal, Compliance, and Credit Policy. 

You Will:

• Conduct jobs to be done research to understand diverse business financing opportunities and identify unmet needs 

• Maintain up to date competitive intelligence on the credit product offering among competitors (structure, terms, pricing, customizations etc.), including fintechs, traditional financial institutions, and other alternative financing providers available to sellers in Square’s target audiences

• Collaborate with Product, Design, Engineering, Data Science, and Capital Markets teams to develop credit product strategy to address business financing jobs to be done 

• Define the best fit products for target seller segments and partner with Product, Data Science, Engineering, Design, and go-to-market teams to surface the right product at the right time to the right seller either through pre-qualification or on-demand application 

• Develop a profitability framework to inform seller targeting and an automated product recommendation engine 

• Partner with Product, Credit Policy, Data Science, and Capital Markets Leads to establish a strategic pricing framework informed by competitive landscape, portfolio management, and Square’s priorities 

• Lead the development of product positioning, value propositions, and messaging for all go-to-market executions that cover the entire credit product portfolio with explicit ownership over positioning and go-to-market for the Square Loans product

• Establish the ideal seller adoption path for credit products and define the cross-sell opportunities to deliver seller value as credit needs arrive

• Execute against the go-to-market elements of the credit product strategy with responsibility over all surface areas that showcase the credit product suite

• Responsible for ongoing conversion optimization across shared marketing surface areas and informing best-fit modeling and pre-qualification frameworks to based on seller conversion behavior 

• Promote a test and learn culture by moving with urgency, shipping often, and iterating

• Partner with Growth Marketing, Creative, and Design to develop compelling, contextual, and relatable go-to-market concepts that resonate and prompt customer behavior 

Qualifications

You Have:

• 12+ years of product marketing or related experience (growth marketing, credit policy, management consulting in a relevant industry) with a Bachelor’s degree, or 10+ years with a Master’s degree

• Expertise in credit product marketing, including credit cards and secured or unsecured lending

• Segmented marketing experience with delivery of insights based segmented marketing programs 

• Ability to articulate a compelling differentiation strategy and clear positioning based on customer needs, competitive dynamics, and market trends

• Experience creating competitive intelligence programs, around pricing of competing credit offers

• Experience developing strategy, directly executing against strategy, and leading teams to meet common goals, demonstrating an ability to influence without authority 

• Experience leading product launches and growth marketing campaigns across multiple products and channels

• Comfort with both qualitative and quantitative research methodologies and establishing a research roadmap

• Strong understanding of experimentation best practices and experienced in setting an experimentation roadmap 

• Excellent communicator with an ability to synthesize complex information into clear narratives and strategies

• Ownership or engagement with portfolio pricing across a credit product suite for business or consumer 

• Familiarity with leading underwriting methodologies and best practices

• Track record of delivering meaningful results and increasing levels of responsibility 

• Genuine interest in financial technology and passion for Square’s mission of economic empowerment 

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Job Description

Primary Responsibilities:

• Experience conducting research independently and with minimal oversight including literature reviews and other research efforts on emerging issues related to education policy and practice, particularly with respect to federal, state, and local resources.
• Conduct research to identify and resolve operational challenges and help develop and implement complimentary methods for delivering content and providing technical assistance.
• Conduct research to help develop topic areas, tools, resources, courses, and other informational products, such as fact sheets, written technical assistance responses, toolkits, and guidance documents.
• Ensure alignment of current research and evidence-based practices with content, developing research briefs and outlines for courses, tools, and other resources.
• Writing both short informational brief reports and publications, as well as longer reports.
• Contribute to the development and delivery of virtual and in-person trainings, including webinars, virtual meetings, online courses, videos, and live conference presentations.
• Ability to review, edit, and provide feedback on a variety of content and publications.
• Ability to analyze data sets varying in size to identify trends, patterns, and key insights that can be communicated effectively through visualizations. Proficiency in using data visualization tools to create compelling and interactive visualizations.
• Experience selecting the most appropriate visualizations to match content and crafting a narrative that guides the intended audience through the insights. Ability to use of graphic design principles, particularly consideration of user interface (UI) and user experience (UX) in website/ Learning Management System development and dashboards an added bonus.
• Curate, vet, and manage resources for external resource library and other website resources.  
• Be proficient and professional representing the TA Center and its various endeavors at virtual and in-person events, meetings, and via phone, email and online meetings.
• And other duties as assigned. 

Qualifications

Qualifications:

• Master’s Degree or PhD in Education or Social Science related field.

• Advanced skill set with Microsoft Word, Excel, PowerPoint and web-based databases.

• Skills in conducting virtual meetings on a variety of platforms (e.g., Zoom, Adobe Connect).

• Demonstrated skills in research, data collection, and analysis (knowledge of Qualtrics preferred).

• Content expertise in one or more of the following areas: 21st Century Community Learning Centers, creating and providing professional development for educators, out-of-school time professionals, and school leaders; working with State Education Agencies in grant management, competitive grant awards, needs assessment and evaluation; and website development.

Attention to detail, particularly to ensure data and reporting meet high standards, such as compliance to federal guidelines

• Self-starter with strong time management and multitasking skills.

• Excels at working in a fast paced, dynamic environment.

• Ability to work under pressure, managing several complex assignments with multiple deadlines.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills. Proofreading or copyediting experience is a plus.

• Understanding of online data collection forms.

• Additional skills a plus: grant management experience, website and learning management system development, communications.

Other job requirements:

• The position requires that individuals be available to work as necessary throughout the standard workweek and often on weekends as well.

• The position requires the ability to travel, including overnight (approximately 20% of time, depending upon need).

Physical demands and work environment:

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to handle objects and documents; reach with hands and arms; talk and hear. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision. Employee may use office equipment such as telephone, computer, computer software, calculator, printer, copier, and facsimile.
• Work environment: Employees are not substantially exposed to adverse environmental conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities and skills required of employees so classified. 

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Job Description

• You will support the Sales Managers in their daily work and perform various commercial tasks
• You will be the point of contact for customers, always ready to answer their questions and understand their needs
• You will play a key role in preparing offers as well as in the ordering, transport and installation process
• You will not only be a salesperson, but also an advisor to customers
• You will have the opportunity to build personal relationships with customers in East and West Flanders, visiting them and offering advice on designing and furnishing modern office spaces

Qualifications

• Sales experience in the office furniture or related industry (flooring, lighting, design…), for a manufacturer or in retail (1-3 years)
• Bachelor’s or master’s degree
• Fun in dealing with people and teams as well as in building long-term relationships
• Strong analytical skills, resistance to stress
• Positive charisma, winning character, trustworthiness
• Ability to inspire oneself and others
• Fluent in Flemish and English, a minimal knowledge of French is of advantage
• Place of residence within the area East or West Flanders. You are willing to come to the head office in Aalst 3 days a week, the other days possibility to work from home.

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Job Description

Anew Era TMS & Psychiatric multi-clinic practice is looking for a Therapist to join our fast-growing company. Anew Era TMS prides itself with its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering.  

Responsibilities

• Assesses patients, develops treatment plans based on clinical assessment and patient needs and goals.
• Involve patients’ family, significant other, and other collateral to support patient success.
• Meets with patients within 24 hours of admission to complete initial treatment plan and establish therapeutic rapport.
• Assesses suicidality and possibility for danger to self or others.
• Collaborates with medical, nursing, and counseling staff.
• Facilitates patient process and educational groups, specialty groups such as post-traumatic stress disorder, body image and dysmorphia, and/or Dialectical Behavioral Therapy.
• Serve as a professional resource to others in resolving complex case issues
• Appropriately documents all clinical service provided, completing charts after each individual, group, and family session prior to leaving for the day.
• Upholds confidentiality of patient and patient records in accordance with State and Federal laws.
• Conducts self in a manner that represents Discovery Behavioral Health values at all times.
• Adheres to all Discovery Behavioral Health Policies and Procedures
• Maintains a positive and respectful attitude with all work-related contacts.
• Meets productivity standards and performs duties as workload necessitates.
• Remains well informed of current literature, trends, research, and developments in the field of substance use and mental health disorders, and treatment methodology.
• Performs other duties and tasks as assigned.

Qualifications

• Minimum of Master’s degree in Social Work or related behavioral science field.
• Licensure in field of expertise; LCSW, LPC, LMFT
• Two years post graduate experience with patients presenting with psychological distress.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient population served.
• Demonstrate knowledge of the principles of human growth and development as it relates to different phases of the life cycle.

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Job Description

• Manage, develop, and implement sales efforts and processes to ensure quality of client servicing is of the highest possible standard.
• Effectively sell company’s services and develop new business by identifying leads, qualifying prospects, and building relationships
• Maintain and drive additional business with current accounts through strategic account development and client relationships.   
• Monitor and maintain all KPIs on the various metrics we have in place to ensure optimized performance and balanced workloads, ensuring all team members are fully productive working against clear goals, monitored on a quarterly basis.
• Achieve all personal and team sales goals and quotas, delivering as a minimum on target revenue per quarter and revenue growth year over year. 
• Contribute ideas and strategies for the growth and success of the department
• Effectively create, plan, and deliver presentations on company’s services
• Create, implement, and monitor effective sales process strategies to maximize revenue return from our clients and ensure success of each individual partnership.
• Create a vibrant, competitive, and supportive culture within the team where all team members focus on achieving success for their accounts and building/fostering lasting client relationships.
• Train and develop new staff to effectively advise clients, present services, overcome objections, and provide consultation and recommendations to clients. 

Qualifications

• Bachelor’s degree required.  Master’s degree or equivalent a plus.    
• 4+ years of experience in sales
• 3+ years of sales management experience
• Preferred experience in managing a healthcare sales team
• Preferred experience in physician recruitment industry
• Proven track record in sales for healthcare recruitment
• Proven ability to effectively work with and sell to healthcare employers/organizations
• Proven ability to mentor and improve sales staff
• Ability to effectively communicate with direct reports, management, clients, and internal departments
• Strong record to target achievement (sales, revenue, quotas, margins, etc.)
• Collaborative and supportive with colleagues
• Excellent presentation skills
• Excellent written and verbal communication skills
• Demonstrated experience in resolving issues, brainstorming, and problem-solving

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Job Description

Brightspeed has an exciting opportunity for a Technical Implementation Specialist – Service Delivery to join our rapidly growing team! We are building the first cloud-enabled telecommunication that provides a simple and seamless customer experience.

As the Technical Implementation Specialist – Service Delivery, you will be critical to help us innovate the service delivery functions of our Field Operations clients in the Mass Markets, Enterprise, and Wholesale domains. You will work closely with IT and Business Operations leads to ensure alignment of long-term goals and visions for a unified platform experience.  The principal purpose of this role is to drive automation, process efficiency and customer service support for all underlying network and operational process for front line field technicians, and technical support agents.  This position will report to the Sr. Manager Service Delivery & Dispatch.

As the Technical Implementation Specialist – Service Delivery your responsibilities include:

• Help develop a scalable and robust cross-domain system stack that caters to Mass Markets (MM), Enterprise, and Wholesale (E&W) customers’ needs and business outcomes
• Help create cohesive cross domain MM and E&W operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience and internal cost efficiencies while maximizing system platform, network capabilities        and customer experiences
• Drive a cohesive client-based service for the Field Ops Service Delivery organization with IT partners to deliver and maintain an accurate and efficient technical domain
• Drives the execution of service delivery capabilities through workflow enhancements, self-service, and automation
• Support existing TSA’d, cloned and hybrid Field Operations platforms for Legacy, Legacy GPON & QF including but not limited to:
  • ServicenowSuite BOSS OM, BOSS AX, BOSS SA
  • IQ Geo, AMS
  • Ensemble
  • eShop
  • Martens
  • IMPROV
  • Automate
  • Optius/Odin
  • LoopQual
  • Open Switchgate
  • OmniVue
• Drive requirements and develop a feedback loop to inform prioritization of Service Delivery Workflows, Knowledge Support capabilities, and rethinking the customer experience
• JIRA and INC life cycle management including requirements, ticket tracking, reporting, communication, and escalations
• Participate in outage management/ skills availability for resolution and RCA, driving resolution and communication to clients
• Key Workforce Management functionality:
  • New platform Order orchestration
  • Legacy technical tech assist contact rate
  • Case Management
• Lead operational readiness for new Service Delivery product launches through ORT, Alpha, and Beta to deliver innovative solutions
• Help develop, design, and drive the technology roadmap for the most effective Service Delivery platforms relative to supporting Brightspeed Fiber along with legacy products relative to Agent and Field Tech experience - ultimately drive a highly automated and cohesive ecosystem vs. add on solutions
• Drive new hardware and software integration into SOM while not negatively impacting Field Tech and Center Agent KPIs
• Drive a heavily automated Service Order Management orchestration service delivery platform enabling scalability through 98% flow through/ no touch
• Lead Field Tech Assist reduction efforts to drive positive KPI improvement
• Enable Tier I and provide Tier 2 & 3 support for Service Delivery functions
• Ensure high availability, security, and performance of the system stack
• Lead cross functional engagements with Digital, Product Lead, IT, Operations, and Technical Service Center leaders to identify areas of opportunity and prioritize workflows, content, features, and functionalities
• Build relationships with third-party vendors, while driving strategic sessions to maximize our return on investment and expose service capabilities
• Provide readouts on enhancements for service delivery, aligning, and presenting to leadership teams, highlighting risks, aligning on risk mitigation strategies

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent work experience in Service Support, System Support, IVR experience and or Service Assurance
• Experience working in cross-functional and/or cross team projects
• Excitement about Chatbot experience and workflows
• Enjoys developing Chat experience, introducing automation and self-service capabilities in Chat by exposing Support Content, KB, Articles, and Automated Workflows within the Chat context
• Experience with Natural Language Processing (NLP) Chatbot Conversational Design, Design Thinking to reimagine customer support experience in Chat
• Enjoys conducting user research, creating a feedback loop, and helping business and IT to prioritize Chabot features and functionalities
• Enjoys simplifying and reinventing systems and experiences, have a solid strategic vision, and can identify friction points and implement innovative solutions
• Strong strategic vision, and the ability to identify friction points and implement innovative solutions

BONUS POINTS FOR:

• Deep familiarity with fiber technology and / or customer experience
• Master’s Degree and / or technical certifications
• Strong technical experience, preferably in telecommunications or software development

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Job Description

Brightspeed has an exciting opportunity for a Technical Implementation Specialist, Digital Engagement to join our rapidly growing team! We are building the first cloud-enabled telecommunication that provides a simple and seamless customer experience.

As the Technical Implementation Specialist, Digital Engagement, you will be critical to help us innovate the Digital Engagement capabilities of our Order Fulfillment, Dispatch, Service Delivery, Service Assurance & Field Operations clients in the Mass Markets, Enterprise, and Wholesale domains. You will work closely with IT and Business Operations Leads to ensure alignment of short- and long-term goals for a unified platform experience.  The principal purpose of this role is to drive automation, process efficiency and customer service support for all underlying network and operational process for front line field technicians, dispatch, and technical support agents. This position will report to the Senior Manager, Digital Engagement.

As the Technical Implementation Specialist, Digital Engagement your responsibilities include:

• Deliver the best-in-class digital communication experience for our internal clients and external customers using interactivity and automations to meet our Consumer & Small Business (CSB), and Enterprise & Wholesale (E&W) customers’ needs
• Integrate the CSB and E&W operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience to deliver internal cost efficiencies while maximizing the platform
• Act as Operations Product Owner in a dynamic Agile software development life cycle (SDLC) environment for digital communications (SMS, Email, Voice calls) and chat platforms
• Interview Operations stakeholders to capture their detailed business problems and enhancement opportunities
• Help the Business define key performance indicators (KPIs) and complete business cases to prioritize and drive outcomes
• Partner with Product Managers to find the right solution to business challenges
• Partner with IT to groom the features into user stories for development
• Partner with IT and vendor teams to deliver and support our Digital Engagement platforms
• Drive operational efficiency and operational expense savings through workflow enhancements, self-service, and automations
• Triage and troubleshoot platform issues from discovery through root-cause analysis (RCA), driving resolution efforts and communicating to clients to maintain Operations
• Lead operational readiness testing (ORT) and user acceptance testing (UAT) prior to production release
• Support bi-weekly releases out of working hours, validating system functionality was delivered successfully and performing regression testing to maintain high availability, security, and performance of the platform
• Provide readouts and presenting to leadership teams on enhancements, alignment, and risk mitigation strategies to meet our goals
• Help develop, design, and drive the technology roadmap for the most effective digital engagement platforms for new & legacy products
• Build relationships with third-party vendors, while driving strategic sessions to maximize our return on investment and expose service capabilities
• Minor travel as needed to collaborate with vendor and cross-domain teams

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent work experience in Operations System Support or Digital Engagement
• Experience working in cross-functional project teams
• Experience working in Agile and/or Kanban software development environment
• Experience in simplifying and reinventing processes, systems, and user experiences
• Excitement and/or experience with Conversational Chatbots, Large Language Model (LLM), Natural Language Processing (NLP), Generative AI, ChatGPT
• Excitement about developing digital communication experiences, introducing automation and self-service capabilities in Chat by exposing Support Content, KB, Articles, and Automated Workflows
• Enjoys conducting user research, creating a feedback loop, and helping business and IT to prioritize features and functionalities
• Strong technical experience, preferably in telecommunications or software development
• Strong strategic vision, and the ability to identify friction points and implement innovative solutions
• Strong analytical skills and ability to document processes flows and diagrams
• Strong professional writing & grammar skills to deliver content in consumable formats for technical and leadership audiences
• Strong professional speaking & presentation skills

BONUS POINTS FOR:

• Master’s Degree and / or technical certifications in relevant field
• Intimate knowledge of telecommunications, fiber optics technology and/or delivering a stellar customer service experience
• Experience in creating and supporting digital communications
• Past work experience in Digital Engagement platforms:
  • Salesforce Chat
  • Salesforce Marketing Cloud
  • IBM Watson
  • Google CCAI
  • ContactEngine
  • Twilio
  • ServiceNow
  • Genesys
  • IVR or VRU

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Job Description

We are currently looking for a Senior Accountant, Inventory to join our growing Finance team!

In this role, you will report directly to the Manager, Leases and Inventory on the Accounting team. As a Senior Accountant, Inventory you will support the implementation of processes, policies, and procedures ensuring the accuracy of inventory accounting and reporting. You will play a major part in the financial month-end closing and reporting process by been responsible for inventory accounting and analysis ensuring that inventory accounting practices are aligned with corporate policies and U.S. GAAP. The successful candidate will partner with key business stakeholders and business finance partners to provide accounting guidance and to ensure accurate and timely reporting of inventory balances.

As a Senior Accountant, Inventory your duties will include:

• Prepare journal entries and supporting documentation for the monthly, quarterly, and yearly close
• Prepare various balance sheet account reconciliations ensuring proper supporting documentation
• Preparation of monthly financial management reports including roll-forwards and reserves
• Analyze and document income statement and balance sheet fluctuations monthly
• Provide inventory support for external and internal audit activities
• Responsible for internal controls compliance for direct areas of responsibility and support overall internal controls compliance
• Conduct financial analysis to support business decisions. Evaluate financial performance, identify areas for improvement, and provide insights to management.
• Collaborate with cross-functional teams, including finance and operations to streamline data flows and processes
• Perform special projects and any other duties and responsibilities as may be assigned

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Accounting or Finance
• CPA designation required
• Experience with SAP required
• 3+ years of public or corporate accounting experience with focus in inventory accounting and reporting setting
• Experience organizing a large volume of information and identifying and deploying automation tools/solutions
• Proficiency in the use of database tools and financial reporting packages
• Clear communicator, experience running meetings effectively, and to explain complex concepts to a non-technical audience
• Complete ownership and accountability of the function given the deadline-oriented nature of the position
• Adaptable to changing business environment and organizational structure

BONUS POINTS FOR:

• Master’s Degree in Accounting or Finance
• Background in the telecommunications industry

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Job Description

We are seeking a passionate education technology professional to join our Customer Onboarding team in the Philippines, to engage and inspire new and existing customers throughout the AMERICASregion.

As a Customer Onboarding Consultant, you will set up customers for immediate success by facilitating the onboarding process for new accounts. You will educate our new and existing customer base through the delivery of compelling and interactive training sessions that leave attendees inspired to incorporate our products into their teaching and learning strategies. You will help solve technical problems with empathy and optimism, and identify and mitigate any risks associated with the customer’s adoption of our product. Your success will expand Turnitin’s global reach – helping institutions to safeguard the academic integrity of all forms of assessment.

Responsibilities: 

• Educate customers for immediate success – You possess expert presentation skills for both online and in-person software training delivery. You will use your knowledge of education, assessment and academic integrity to connect with your audience of education professionals, inspiring them to unlock the full potential of our tools. 
• Guide customers through a seamless implementation – You’re an expert at managing multiple projects at once. Your written communication and scheduling skills are exceptional. You identify issues before the customer does and implement steps to mitigate risk.
• Solve technical problems – You’ll learn our products and integrations quickly and thoroughly and then apply that technical knowledge to suggest a solution, propose a workaround, or escalate all relevant details to our Technical Implementations or Support teams. You’ll respond to customer queries in a timely manner, with empathy and optimism.
• Collect and act on feedback – You’ll actively seek feedback on your training delivery from customers and peers, identify improvements that can be incorporated into your work as you strive for excellence in all that you do.
• Understand and act on success metrics – You’ll help develop and track key success metrics in relation to onboarding, adoption and retention and work with a variety of tools to continually measure and improve the customer experience. 
• Develop outstanding training materials– You’re always searching for a better way to do things, so you’ll constantly test new ideas and revise existing training materials. You can create high-quality training materials for new topics, and are meticulous about sticking to brand and design guidelines.
• Work as ‘One Team’ – You can engage and collaborate with ease in all stages of the customer journey. While you’ll own the onboarding and implementation stage, you’ll set other stage-owners (such as Marketing, Sales, Renewals, Support and Product) up for success and guide them to provide what you need to be successful yourself.

Qualifications

• A minimum of 3 years of experience in education technology or a related field as an onboarding consultant within the SaaS industry. Additional experience in education as an instructional designer, educator, faculty training or technology staff will be highly regarded.
• Graduate degree. Master’s degree highly regarded. 
• Excellent written and verbal communication in English, and compelling presentation skills for both online and in-person delivery. Fluency in Spanish highly regarded.
• Availability to work during US Pacific Time (PST or PDT) hours (9:00 am - 5:00 pm)
• A knack for problem-solving and a desire to take on challenges with a positive, can-do attitude.
• Tech-savvy with strong technical aptitude.
• A passion for learning with the ability to quickly learn new software and effectively train others.
• Knowledge of customer success processes and best practices.
• Knowledge of US higher education systems, secondary education curriculum, educational technology, and learning management systems will be highly regarded.
• International travel for an annual company meeting may be required.
• Ability to collaborate with internal teams for the benefit of the customer.
• Proven capability in managing high level relationships within an institution or system.
• Ability to manage multiple projects concurrently.
• Deep organisational and project management skills for long-term, collaborative projects with institutions.

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Job Description

Costa Rica FP&A Team is seeking a strong Financial Analyst Expert to support North America business unit month end close responsibilities, forecast, labor planning, and other cost analysis. This role will be responsible for providing support internally within the business unit, in additional to North American Corporate Experian, creating partnership and constantly looking for process optimization.

This role will support to Business Information Services (BIS) business unit. Experian's Business Information Services is a leader in providing data and predictive insights to businesses. Our business database provides comprehensive, third-party-verified information on 99.9% of all U.S. companies, with the industry’s most extensive data on the broad spectrum of small and midsize businesses.

The successful candidate will be accountable for the following key duties and responsibilities:

• Effectively manage the month end cost close for EMS, to include journal preparation (accruals, prepayments and shared cost allocations), challenge and review of costs and P&L review with variance analysis.
• Prepare CapEx calculations at month end for the EMS for review with the Finance Manager
• Manage the monthly forecast process, working closely with the Finance Manager and BU Director to capture updates to forecast as well as challenge to the cost and headcount base. Ensuring the finance systems accurately represent the latest forecast. Providing insight on variation to prior forecast and budget.
• Reporting and analysis of EMS costs with a drive to further the process and insight in collaboration with the Finances Leads.
• Support on the preparation of the Annual Budget including ad-hoc analysis and updating of the finance systems.
• Work closely with counterparts in the EMS and wider Finance Teams to push for improvement and standardization of processes.
• Drive process improvements and standardization across financial reporting and analysis models
• Adhere to service level agreements (SLAs) and performance metric
• Create and maintain desktop procedure documents for routine processes

Qualifications

Applicants must meet the following requirements:

• Bachelor’s degree in Finance, Economics, Accounting, or other related discipline.
• Master’s in Business Administration, Certified Public Accountant, other related Master’s degree considered as a plus.
• 5+ years of progressive experience in Finance or Accounting processes.
• Experience in financial forecasting and analysis.
• Positive attitude, strong collaborative style, and work ethic with passion for learning in a flexible and changing environment
• Strong business partnering skills with a focus on customer service and responsiveness, preferably experience supporting other finance professionals
• Strong ability to work in system details as well as summarize and explain large amounts of information including variances to budget and forecast
• Strong oral and written communication skills with the ability to effectively interact with all levels within the organization
• Strong English fluency
• Demonstrated ability to drive continuous improvement and solve problems in a team environment
• Self-motivated with the ability to prioritize multiple projects under tight deadlines and work independently.
• Integrity in research/analysis and commitment to accuracy
• Strong Excel skill required; Experience/knowledge of financial systems and tools including OBIEE, Hyperion Planning/Essbase and Smartview.
• Familiarity with VBA/macros and Power BI reporting tools a plus

The following experience is not required but it is a plus:

• Highly motivated, self-starter who can manage projects end-to-end and has a demonstrated track record of getting results, organizing, and prioritizing deadlines.

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