Medical Information Specialist Remote Jobs

63 Results

+30d

Medical Information Specialist Trainee (Remote) - REF10383W

ProPharma Group8717 W 110th St, Overland Park, KS 66210, USA, Remote

ProPharma Group is hiring a Remote Medical Information Specialist Trainee (Remote) - REF10383W

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist Trainee position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.

Essential Functions:
•    Contact center intake, data entry and triage of adverse events, product complaints and medical information cases.
•    Case entry of electronic correspondence into multiple databases.
•    Respond to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients, as assigned and deemed appropriate for the role.  
•    Place outbound follow up calls to complete adverse event and product quality complaint reports and to collect additional information as requested by the client.
•    Provide labeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma Group internal policies and practices.
•    Accurately identify, document and report adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group SOPs and client working practices/instructions.  
•    Provide accurate responses utilizing approved labeling and Company FAQ responses.
•    Assist Medical Information Coordinators in providing full and compliant documentation per SOPs.
•    Adhere to company and country-specific privacy policies.
•    Other duties as assigned.

Qualifications

Necessary Skills and Abilities:
•    Excellent English language skills especially verbal and written (including proofreading) communication skills. 
•    Ability to write fluent and grammatically correct American English.
•    Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability. 
•    Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response.
•    Excellent interpersonal skills including empathetic customer service skills.
•    Ability to multitask with attention to detail within restrictive timeframes.  
•    Proactive with demonstrative ability to independently identify problems and suggest effective solutions.  
•    Ability to organize and prioritize in quickly changing environment within resource constraints.
•    Ability to learn, take instruction and apply to daily operations/tasks.
•    Receptive to constructive feedback.
•    Self-motivated with the ability to demonstrative initiative and internal drive.
•    Willingness to seek out additional workload/projects.
•    Effective work independently and as part of a team.
•    Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat.  Preferred experience using a document management system with aptitude to learn other computer systems including inquiry handling database.  
•    Professional telephone etiquette; active listening and pleasant speaking.

Educational Requirements:
•    Life Science degree.

Experience Requirements:
•    Preferred: Interacting in a customer service environment

 

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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+30d

Medical Information Specialist Trainee - REF10321Q

ProPharma Group8717 W 110th St, Overland Park, KS 66210, USA, Remote

ProPharma Group is hiring a Remote Medical Information Specialist Trainee - REF10321Q

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist Trainee position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.

Essential Functions:
•    Contact center intake, data entry and triage of adverse events, product complaints and medical information cases.
•    Case entry of electronic correspondence into multiple databases.
•    Respond to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients, as assigned and deemed appropriate for the role.  
•    Place outbound follow up calls to complete adverse event and product quality complaint reports and to collect additional information as requested by the client.
•    Provide labeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma Group internal policies and practices.
•    Accurately identify, document and report adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group SOPs and client working practices/instructions.  
•    Provide accurate responses utilizing approved labeling and Company FAQ responses.
•    Assist Medical Information Coordinators in providing full and compliant documentation per SOPs.
•    Adhere to company and country-specific privacy policies.
•    Other duties as assigned.

Qualifications

Necessary Skills and Abilities:
•    Excellent English language skills especially verbal and written (including proofreading) communication skills. 
•    Ability to write fluent and grammatically correct American English.
•    Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability. 
•    Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response.
•    Excellent interpersonal skills including empathetic customer service skills.
•    Ability to multitask with attention to detail within restrictive timeframes.  
•    Proactive with demonstrative ability to independently identify problems and suggest effective solutions.  
•    Ability to organize and prioritize in quickly changing environment within resource constraints.
•    Ability to learn, take instruction and apply to daily operations/tasks.
•    Receptive to constructive feedback.
•    Self-motivated with the ability to demonstrative initiative and internal drive.
•    Willingness to seek out additional workload/projects.
•    Effective work independently and as part of a team.
•    Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat.  Preferred experience using a document management system with aptitude to learn other computer systems including inquiry handling database.  
•    Professional telephone etiquette; active listening and pleasant speaking.

Experience Requirements:

•    Pharmacy Technician

•    Preferred: Interacting in a customer service environment

 

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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+30d

Medical Information Specialist Trainee (REF10332Y)

ProPharma Group8717 W 110th St, Overland Park, KS 66210, USA, Remote

ProPharma Group is hiring a Remote Medical Information Specialist Trainee (REF10332Y)

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist Trainee position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.

Essential Functions:
•    Contact center intake, data entry and triage of adverse events, product complaints and medical information cases.
•    Case entry of electronic correspondence into multiple databases.
•    Respond to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients, as assigned and deemed appropriate for the role.  
•    Place outbound follow up calls to complete adverse event and product quality complaint reports and to collect additional information as requested by the client.
•    Provide labeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma Group internal policies and practices.
•    Accurately identify, document and report adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group SOPs and client working practices/instructions.  
•    Provide accurate responses utilizing approved labeling and Company FAQ responses.
•    Assist Medical Information Coordinators in providing full and compliant documentation per SOPs.
•    Adhere to company and country-specific privacy policies.
•    Other duties as assigned.

Qualifications

Necessary Skills and Abilities:
•    Excellent English language skills especially verbal and written (including proofreading) communication skills. 
•    Ability to write fluent and grammatically correct American English.
•    Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability. 
•    Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response.
•    Excellent interpersonal skills including empathetic customer service skills.
•    Ability to multitask with attention to detail within restrictive timeframes.  
•    Proactive with demonstrative ability to independently identify problems and suggest effective solutions.  
•    Ability to organize and prioritize in quickly changing environment within resource constraints.
•    Ability to learn, take instruction and apply to daily operations/tasks.
•    Receptive to constructive feedback.
•    Self-motivated with the ability to demonstrative initiative and internal drive.
•    Willingness to seek out additional workload/projects.
•    Effective work independently and as part of a team.
•    Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat.  Preferred experience using a document management system with aptitude to learn other computer systems including inquiry handling database.  
•    Professional telephone etiquette; active listening and pleasant speaking.

Educational Requirements:
•    Life Science degree.

Experience Requirements:
•    Preferred: Interacting in a customer service environment

 

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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+30d

German Speaking Medical Information Specialist (REF8400H)

ProPharma GroupBerlin, 24848 Klein Bennebek, Germany, Remote

ProPharma Group is hiring a Remote German Speaking Medical Information Specialist (REF8400H)

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist (MIS) position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. 

Essential Functions Include:

  • Fully functional member of the Medical Information Contact Center. 
  • Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients. 
  • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and ProPharma Group internal policies and practices.   
  • Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group Standard Operating Procedures (SOPs) and client working practices/instructions.   
  • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data (e.g. internal clinical data, post-marketing surveillance data).  Assists with writing custom responses utilizing this data.   
  • Performs follow-up with inquirers at request of client. 
  • Participates in project lead/client activities as appropriate.   
  • Assists and/or performs literature evaluations including Periodic Safety Updates, Literature Summaries and other medical writing projects as needed. 
  • Assists in providing training support to department new hires. 
  • Assists Medical Information Coordinator in providing full and compliant documentation per SOPs.   
  • Provides after-hours coverage on a rotated basis. 
  • Adheres to company and country-specific privacy policies.   
  • Other activities as assigned. 

Qualifications

Qualified candidates must have:

  • Life Science Degree
  • Required: Customer service or healthcare experience  
  • Bilingual (German and English). German skills must be mother tongue level.  
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.   
  • Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability.   
  • Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response utilizing multiple resources for information which may require scientific interpretation.   
  • Excellent interpersonal skills including empathetic customer service skills. 
  • Ability to multitask with attention to detail within restrictive timeframes.   
  • Proactive with demonstrative ability to independently identify problems and suggest effective solutions.   
  • Ability to organize and prioritize in quickly changing environment within resource constraints. 
  • Ability to learn, take instruction and apply to daily operations/tasks. 
  • Receptive to constructive feedback. 
  • Ability to effectively work independently and as part of a team.  
  • Professional telephone etiquette; active listening and pleasant speaking. 
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system.  Aptitude to learn other computer systems including inquiry handling database.   

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

  • All candidates must be legally eligible to work in Germany.
  • ***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - German speaking - PART TIME- Work from home - REF10286C

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue or equivilant level in German. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

Part time hours considered- min 22 hours per week Monday to Friday

 

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ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Russian - REF10243W

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue in target language. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

ProPharma Group is committed to developing the skills and experience of their staff and all employees are actively encouraged to seek out progression opportunities within the company. As a growing company, there are frequent opportunities to move within and across departments, with current employees enjoying secondments to other teams, on-going training opportunities and promotions to more senior roles based on effective performance.

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ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Romanian - REF10196N

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue level or equivalent in Romanian language. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

.***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

See more jobs at ProPharma Group

Apply for this job

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - German speaking- Work from home - REF9982N

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue or equivilant level in German. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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+30d

Multilingual Medical Information Specialist - Mandarin (REF9938A)

ProPharma Group40 Burwood Rd, Hawthorn VIC 3122, Australia, Remote

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Mandarin (REF9938A)

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in the United States, United Kingdom, Australia, and Japan, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist (MIS) is part of the ProPharma Group MI Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. Responds to unsolicited consumer, health care professional, and other external customer requests for medical and safety information received via the contact center, and website/e-mail.

Essential Functions: 

1.    Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards, and client and ProPharma Group internal policies and practices.
2.    Proficient in medical terminology both in English and Mandarin, verbally and in writing.
3.    Accurately identifies, documents, and reports adverse events, pregnancy reports, special situation events, and product complaints in a clear and concise manner within required timeframes according to government regulations, ProPharma Group internal SOPs, and client working practices/instructions.
4.    Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature, and other data (e.g. internal clinical data, post-marketing surveillance data). Assists with writing custom responses utilizing this data.
5.    Adheres to company and country-specific privacy policies.
6.    English and Mandarin speaking/writing essential.  

Qualifications

1.    Professional healthcare degree with active licensure or life science degree qualification
2.    Pharmacy or Nursing degree preferred. 

Additional Information

Necessary Skills and Abilities

1.    Excellent English language skills, verbal and written.
2.    Ability to write fluent and grammatically correct native (primary) language (Mandarin).
3.    Working knowledge of medical terminology, pathophysiology, pharmacology, regulations, and industry standards in Mandarin language.
4.    Ability to correctly identify question(s) and formulate and communicate an accurate response utilizing multiple resources of information which may require scientific interpretation.
5.    Excellent interpersonal skills including empathetic customer service skills.
6.    Receptive to constructive feedback.
7.    Self-motivated. Ability to demonstrate initiative and internal drive. Willingness to seek out additional workload or projects.
8.    Aptitude to learn other computer systems including inquiry handling database.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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ProPharma Group is hiring a Remote Medical Information Specialist- suitable for Life Science Graduates

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This is an exciting opportunity in a successful, expanding business near Richmond in North Yorkshire. We are based in the North East of England, and not in Richmond, London. 

ProPharma Group is an industry leading provider for medical information services.  We're looking for someone with a keen interest in science, (and a life science degree), with a high level of attention to detail and a customer-focused approach.

If you are a strong communicator, who is keen to learn and develop in a rapidly growing organisation, we are keen to work with you to develop your strengths and provide career opportunities within ProPharma Group. 

You must be confident, proactive and passionate about delivering great customer service.  Experience in customer facing roles is desirable but not essential, and new graduates are welcome to apply.  We will provide excellent training to help you learn our processes and plenty of opportunities to expand your skills and experience.  Every day will provide both challenge and variety and you will work in a friendly, hard-working team supporting colleagues in the UK, USA, EU, Australia and Japan.  You will be flexible, with a willingness to take on additional responsibilities and, in return, we will provide opportunities to continually learn and develop while participating in new and exciting projects.    

The hours of work for this position will be on a rota basis, and would include working shifts of 9.30am-6pm, on a rota basis.

Job Description

Comprehensive on boarding training is provided to support you.  A “buddy” will be allocated to you to support you in the following essential functions of the role:

1. Medical Information service delivery

1.     Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 

2.     Complying with the specific Working Practices (WPs) which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.

3.     Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and WPs.

4.     Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.

5.     Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 

 

Qualifications

A degree in a life science or pharmacy.  Common examples include BSc Biomedical Sciences, BSc Anatomy & Physiology, BSc Health Science, BSc Human Science, BSc Psychology, BSc Animal Science but we welcome applications from all life science graduates.

Key skills:

1.     Able to work within a team in an open and professional manner.

2.     Excellent written and oral communication skills and computer literacy.

3.     Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.

4.     Able to take responsibility for work allocated (ensuring tasks are followed through to completion).

5.     Accuracy and attention to detail.

6.     Able to understand and follow processes.

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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+30d

Medical Information Specialist Trainee (REF10000P)

ProPharma Group635 University Ave W, St Paul, MN 55114, USA, Remote

ProPharma Group is hiring a Remote Medical Information Specialist Trainee (REF10000P)

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist (MIS) position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.

Essential Functions Include:

  • Fully functional member of the Medical Information Contact Center.
  • Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients.
  • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and ProPharma Group internal policies and practices. 
  • Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group Standard Operating Procedures (SOPs) and client working practices/instructions. 
  • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data (e.g. internal clinical data, post-marketing surveillance data).  Assists with writing custom responses utilizing this data. 
  • Performs follow-up with inquirers at request of client.
  • Participates in project lead/client activities as appropriate. 
  • Assists and/or performs literature evaluations including Periodic Safety Updates, Literature Summaries and other medical writing projects as needed.
  • Assists in providing training support to department new hires.
  • Assists Medical Information Coordinator in providing full and compliant documentation per SOPs. 
  • Provides after-hours coverage on a rotated basis.
  • Adheres to company and country-specific privacy policies. 
  • Other activities as assigned.

Qualifications

Qualified candidates must have:

  • Life science degree
  • Required: Completion of MI Trainee program or 6 to 12 months of customer service experience
  • Preferred: 1 to 3 years of healthcare practice, FDA-regulated environment experience, or in a drug information setting
  • Excellent English language skills especially verbal and written (including proofreading) communication skills.
  • Ability to write fluent and grammatically correct American English. 
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards. 
  • Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability. 
  • Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response utilizing multiple resources for information which may require scientific interpretation. 
  • Excellent interpersonal skills including empathetic customer service skills.
  • Ability to multitask with attention to detail within restrictive timeframes. 
  • Proactive with demonstrative ability to independently identify problems and suggest effective solutions. 
  • Ability to organize and prioritize in quickly changing environment within resource constraints.
  • Ability to learn, take instruction and apply to daily operations/tasks.
  • Receptive to constructive feedback.
  • Self-motivating.  Ability to demonstrate initiative and internal drive.  Willingness to seek out additional workload projects.
  • Effectively work independently and as part of a team.
  • Professional telephone etiquette; active listening and pleasant speaking.
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system.  Aptitude to learn other computer systems including inquiry handling database. 
  • Multilingual capabilities where required as primary/native language (e.g. French, Spanish, Brazilian Portuguese ).

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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+30d

Bilingual (French) Medical Information Specialist - Pharmacist (REF9957J)

ProPharma Group3000 Temple Dr, Windsor, ON N8W 5J6, Canada, Remote
3 years of experience

ProPharma Group is hiring a Remote Bilingual (French) Medical Information Specialist - Pharmacist (REF9957J)

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

Contract position. Previous Medical Information experience preferred.

The Medical Information Specialist (MIS) Multilingual (French) position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints.

Essential Functions Include:

  • Fully functional member of the Medical Information Contact Center.
  • Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients.
  • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and ProPharma Group internal policies and practices.  
  • Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group SOPs and client working practices/instructions.  
  • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data (e.g. internal clinical data, post-marketing surveillance data).  Assists with writing custom responses utilizing this data.  
  • Performs follow-up with inquirers at request of client.
  • Participates in project lead/client activities as appropriate.  
  • Assists and/or performs literature evaluations including Periodic Safety Updates, Literature Summaries and other medical writing projects as needed.
  • Assists in providing training support to department new hires.
  • Assists Medical Information Coordinator in providing full and compliant documentation per SOPs.  
  • Provides after-hours coverage on a rotated basis.
  • Adheres to company and country-specific privacy policies.  
  • Other activities as assigned.
     

Qualifications

Qualified candidates must have:

  • Pharmacy Degree required.
  • Minimum: 1 to 3 years of healthcare practice. 
  • Preferred: 1 to 3 years of experience in a drug information setting (including fellowship programs) or in the pharmaceutical industry.
  • Multilingual in French and English is required. 
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.  
  • Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability.  
  • Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response utilizing multiple resources for information which may require scientific interpretation.  
  • Excellent interpersonal skills including empathetic customer service skills.
  • Ability to multitask with attention to detail within restrictive timeframes.  
  • Proactive with demonstrative ability to independently identify problems and suggest effective solutions.  
  • Ability to organize and prioritize in quickly changing environment within resource constraints.
  • Ability to learn, take instruction and apply to daily operations/tasks.
  • Receptive to constructive feedback.
  • Self-motivating.  Ability to demonstrate initiative and internal drive.  Willingness to seek out additional workload projects.
  • Effectively work independently and as part of a team. 
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system.  Aptitude to learn other computer systems including inquiry handling database.  

 

Additional Information

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

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+30d

Multilingual Medical Information Specialist - Dutch - REF9775D - Work from home

ProPharma GroupOliver Road, Richmond, North Yorkshire, United Kingdom, Remote

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Dutch - REF9775D - Work from home

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue in target language. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

Candidate must be legally eligible to work in the United Kingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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ProPharma Group is hiring a Remote Medical Information Specialist - Turkish Speaking - REMOTE WORKING FROM TURKEY - 12 MONTH CONTRACT - REF9918S

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Medical Information Specialist (MIS) position is part of the ProPharma Group Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints. 

Essential Functions Include:

  • Fully functional member of the Medical Information Contact Center. 
  • Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via the contact center, website/e-mail and scientific meetings on behalf of ProPharma Group’s pharmaceutical clients. 
  • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and ProPharma Group internal policies and practices.   
  • Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner within required timeframes per government regulations, ProPharma Group Standard Operating Procedures (SOPs) and client working practices/instructions.   
  • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data (e.g. internal clinical data, post-marketing surveillance data).  Assists with writing custom responses utilizing this data.   
  • Performs follow-up with inquirers at request of client. 
  • Participates in project lead/client activities as appropriate.   
  • Assists and/or performs literature evaluations including Periodic Safety Updates, Literature Summaries and other medical writing projects as needed. 
  • Assists in providing training support to department new hires. 
  • Assists Medical Information Coordinator in providing full and compliant documentation per SOPs.   
  • Provides after-hours coverage on a rotated basis. 
  • Adheres to company and country-specific privacy policies.   
  • Other activities as assigned. 

Qualifications

Qualified candidates must have:

  • Pharmacy or Medical Degree
  • Required: Customer service or healthcare experience  
  • Bilingual (Turkish and English). Turkish skills must have mother tongue level.  
  • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards.   
  • Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability.   
  • Ability to correctly identify inquirer’s question(s) and formulate and communicate an accurate response utilizing multiple resources for information which may require scientific interpretation.   
  • Excellent interpersonal skills including empathetic customer service skills. 
  • Ability to multitask with attention to detail within restrictive timeframes.   
  • Proactive with demonstrative ability to independently identify problems and suggest effective solutions.   
  • Ability to organize and prioritize in quickly changing environment within resource constraints. 
  • Ability to learn, take instruction and apply to daily operations/tasks. 
  • Receptive to constructive feedback. 
  • Ability to effectively work independently and as part of a team.  
  • Professional telephone etiquette; active listening and pleasant speaking. 
  • Highly proficient in computer applications, including Microsoft Office software platforms and Adobe Acrobat, and experience using a document management system.  Aptitude to learn other computer systems including inquiry handling database.   

Additional Information

  • All candidates must be legally eligible to work in Turkey
  • ***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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+30d

Multilingual Medical Information Specialist - Norwegian - REF10011Q

ProPharma GroupOliver Road, Richmond, North Yorkshire, United Kingdom, Remote

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Norwegian - REF10011Q

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue in Norwegian
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

Candidate must be legally eligible to work in the United Kingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Greek-Employees can work remotely-REF9988N

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in the United States, United Kingdom, Australia, and Japan, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

Essential Functions Include:

1. Medical Information service delivery

• Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax.
• Complying with the specific Working Practices (WPs) which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
• Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group SOPs and WPs.
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
• Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing.
• Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
• Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
• Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
• Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

2. Quality Assurance

• Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
• Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
• Quality checking translations in line with the translation SOP.

3. General

• Performing additional tasks within the Company as delegated by the Manager.
• Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group.
• Complying with the Company’s health and safety policies.
• Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

 

Qualifications

1. A degree in a life science or pharmacy, or equivalent.

2. Mother tongue in target language. 

3. Fluent in English. 

4. Strong translation skills.

5. Able to work within a team in an open and professional manner.

6. Excellent written and oral communication skills and computer literacy.

7. Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.

8. Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 

9. Accuracy and attention to detail. 

10. Able to understand and follow processes.

Additional Information

We are an equal opportunity employer. M/F/D/V

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

ProPharma Group is committed to developing the skills and experience of their staff and all employees are actively encouraged to seek out progression opportunities within the company. As a growing company, there are frequent opportunities to move within and across departments, with current employees enjoying secondments to other teams, on-going training opportunities and promotions to more senior roles based on effective performance.

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ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Greek Speaking- work from home

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue or equivilant in Greek
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

Candidate must be legally eligible to work in the United Kingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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Apply for this job

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - French-REF9711H

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in the United States, United Kingdom, Australia, and Japan, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

Essential Functions Include:

1. Medical Information service delivery

• Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax.
• Complying with the specific Working Practices (WPs) which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
• Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group SOPs and WPs.
• Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
• Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing.
• Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence.
• Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
• Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
• Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
• Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

2. Quality Assurance

• Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
• Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
• Quality checking translations in line with the translation SOP.

3. General

• Performing additional tasks within the Company as delegated by the Manager.
• Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group.
• Complying with the Company’s health and safety policies.
• Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

 

Qualifications

1. A degree in a life science or pharmacy, or equivalent.

2. Mother tongue in target language. 

3. Fluent in English. 

4. Strong translation skills.

5. Able to work within a team in an open and professional manner.

6. Excellent written and oral communication skills and computer literacy.

7. Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.

8. Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 

9. Accuracy and attention to detail. 

10. Able to understand and follow processes.

Additional Information

We are an equal opportunity employer. M/F/D/V

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

ProPharma Group is committed to developing the skills and experience of their staff and all employees are actively encouraged to seek out progression opportunities within the company. As a growing company, there are frequent opportunities to move within and across departments, with current employees enjoying secondments to other teams, on-going training opportunities and promotions to more senior roles based on effective performance.

See more jobs at ProPharma Group

Apply for this job

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - German & French speaking- Work from home- Germany- REF9919Y

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue or equivilant level in German and French. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

Candidate must be legally eligible to work in Germany. This role can be remote in Germany. 

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

See more jobs at ProPharma Group

Apply for this job

ProPharma Group is hiring a Remote Multilingual Medical Information Specialist - Czech/Slovak-REF9883Z

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

This Multilingual Medical Information Specialist position is responsible for providing a high quality Medical Information service in respect of designated clients/products.

Essential Functions Include:

Medical Information service delivery

•    Providing a high quality medical information enquiry handling service by answering technical questions in respect of designated products in an accurate, confident and professional manner. Enquiries may be received via phone, letter, email and fax. 
•    Complying with the specific Working Practices which have been agreed with designated clients as well as following processes which may be documented in Client Instructions/other documentation.
•    Ensuring that tasks are completed within the deadlines documented in the agreed ProPharma Group Standard Operating Procedures (SOPs) and Working Practices (WPs).
•    Recognising adverse events and defective product reports and handling and reporting these in strict compliance with agreed ProPharma Group SOPs and WPs.
•    Translating English documents into the target language or vice versa, and delivering these translated responses either on the phone or in writing. 
•    Using existing standard responses to prepare medical information correspondence (via client databases) or taking responsibility for liaising with the Medical Information Support Services (MISS) department to request the generation of medical information correspondence. 
•    Logging all enquiries handled in an accurate, comprehensive and timely fashion in to Enquiry Handling Systems.
•    Liaising with Medical Information Assistants to ensure data received from clients is saved on file in a timely manner where applicable.
•    Ensuring that any confidential information or personal data related to ProPharma Group and its clients is managed in accordance with Data Privacy regulations as described in ProPharma Group SOPs.
•    Maintaining awareness of, and ensuring compliance with, the legal requirements and professional guidelines associated with the provision of medical information on behalf of the Pharmaceutical Industry.

Quality Assurance

•    Maintaining quality in all areas of the job, particularly reporting of Adverse Events, Product Quality Complaints and logging enquiries into Enquiry Handling Systems.
•    Performing quality checks on Adverse Events, Product Quality Complaints, correspondence to ensure accuracy in all areas of the job.
•    Quality checking translations in line with the translation SOP.

General

•    Performing additional tasks within the Company as delegated by the Manager.
•    Having a good working knowledge of, and to comply with, the SOPs of ProPharma Group. 
•    Complying with the Company’s health and safety policies.
•    Ensuring the Confidentiality Statement within the Contract of Employment is adhered to at all times in respect of the data and property of ProPharma Group, its clients and employees of the business.
 

Qualifications

•    A degree in a life science or pharmacy, or equivalent.
•    Mother tongue in target language. 
•    Fluent in English. 
•    Strong translation skills.
•    Able to work within a team in an open and professional manner.
•    Excellent written and oral communication skills and computer literacy.  
•    Sound planning, prioritising and organisational skills. Showing an effective workload management system and meeting deadlines.
•    Able to take responsibility for work allocated (ensuring tasks are followed through to completion). 
•    Accuracy and attention to detail. 
•    Able to understand and follow processes.

Additional Information

Candidate must be legally eligible to work in the United Kingdom. The successful candidate will be able to speak and write both Slovak and Czech to a mother tongue level.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

See more jobs at ProPharma Group

Apply for this job