Who you'll be joining: 

The Dotcom team is responsible for building and maintaining our direct-to-consumer website for users in Canada and the United States. The digital platforms, tools, and services we own empower a flagship brand experience for users and customers throughout their ecobee lifecycle. This includes compelling product discovery and education experiences, seamless transaction flows, account management capabilities, and product support journeys. We also provide capabilities for cross-functional partners across the company to deliver content experiences to web users such as career postings, blog and newsroom content, business partner content, and other brand-building messaging.

Our team is comprised of full-time web developers and quality assurance engineers, product managers, product designers, and other dedicated support roles; allowing us to deliver capabilities autonomously or in partnership with cross-functional product and engineering teams across the organization. As a Software Engineer (Web) on the Dotcom team, you’ll also work closely with other web squads in the Digital organization for pairing to maintain web best practices and platform scalability across ecobee.    

How you'll make an impact: 

As a Software Engineer (Web), you will contribute to building and enhancing high-performance, scalable web solutions that serve as the core interface for users of our platform. You’ll work alongside a collaborative team of peers and more senior engineers, building features and functionality that improve the customer experience for ecobee.com users. You will be involved in implementing modern web technologies and frameworks, ensuring the platform remains responsive, accessible, and maintainable. In this role, you will grow your skills by participating in code reviews, pair programming, and collaborating with more experienced engineers. Your contributions will help optimize the platform and shape the future of our web presence, while building the foundation for your technical growth.

This is a fixed-term contract for a 10-month period. 

What you will do:  

• Develop web features using HTML, CSS, and JavaScript, with a focus on building responsive, user-friendly interfaces in React or similar frameworks like GatsbyJS.
• Collaborate with your immediate Product Management, Design, and Engineer leads on Dotcom as well as cross-functional Engineering and Product teams to define requirements and deliver customer-centric experiences.
• Work with headless CMS platforms such as Contentful to build and manage content-driven pages, ensuring seamless integration and functionality.
• Contribute to Shopify App development, customizing and optimizing our eCommerce functionality to ensure a seamless checkout experience.
• Write and maintain clean, well-structured code, ensuring our web experiences are scalable, maintainable, and performant.
• Participate in code reviews and pair programming, learning from more experienced engineers and sharing your own insights to improve the team’s output.
• Implement testing and debugging processes to ensure the quality and stability of features before deployment, leveraging tools to automate and streamline workflows.
• Improve site performance and accessibility, ensuring that all users, regardless of device or ability, have a smooth and inclusive experience on the platform.
• Work within an agile Kanban environment, actively contributing to standups, planning, and retrospectives to continuously improve both the product and the development process. 

What you bring to the table:  

• Proficiency in front-end development using HTML, CSS, and JavaScript, with a focus on building responsive, intuitive, and high-performance web experiences.
• Solid experience with GatsbyJS, React and other component-based frameworks.
• Proficiency with TypeScript with the ability to build scalable and maintainable code bases.
• Experience working with headless CMS platforms such as Contentful.
• Familiarity with Shopify App development other composable eCommerce platforms is a bonus. Knowledge of GraphQL for efficient data fetching and integrations with backend services.
• Experience working with front-end testing frameworks like Cypress.
• Understanding of CI/CD pipelines to ensure continuous and smooth deployment processes.
• An agile mindset, believing in frequent shipping, iteration, and active participation in team collaboration, including code reviews and pair programming. 

What happens after you apply:    

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.    

Interview Process:     

• Initial round: A 30-minute phone call with a member in Talent Acquisition.
• Virtual Interview with Hiring Manager: This one-hour session will encompass technical, behavioral, and situational questioning, aimed at evaluating your qualifications and fit for the role.
• Final Interview and Technical Case Discussion: Prior to this stage, you will be provided with a technical case study to work on for one week. During the 1hr:30mins  final interview, you will present and discuss your solution with the interview panel. 

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

We are looking for a new addition to our Expert Services team in Durham or Boston. You will join a highly skilled and motivated customer success team dedicated to accelerating and providing continuous value to our customers. You will work with customers to gain an in-depth understanding of their business and technical requirements in order to assist customers in maximizing the value they derive from commercetools products. Within your capacity as a front-end implementation expert, you will guide our customers through key technical concepts with a focus on facilitating a successful and timely implementation of the commercetools Frontend solution.

Your Mission:

• Serve as a trusted advisor responsible for providing ongoing technical guidance and solution design, assisting both new and long-term customers in maintaining and enhancing their e-commerce front-ends. 
• Lead discovery and solution design sessions with diverse technical implementation teams ensuring the development, delivery and launch of top-tier commercetools solutions encompassing both frontend and backend design.
• Develop samples, proof of concepts and code snippets in modern development languages (i.e. TypeScript and React).
• Facilitate the onboarding process for new customers and partners, providing comprehensive consulting and support to ensure they are equipped to utilize our solutions effectively. Act as a subject matter expert for commercetools domains. Create materials, presentations and play books to help internal and external customers integrate commercetools into their e-commerce architecture.
• Stay at the cutting edge of e-commerce, web and SaaS technology by keeping up with the latest trends and advancements.
• Act as a bridge between business and technical teams on both sides, ensuring clear and effective communication of requirements and feedback.
• Foster strong relationships with customers, partners, and internal teams such as product, support, and training to facilitate collaboration and ensure the timely and successful delivery of projects.

What you need to succeed:

• Around 5+years of proven experience as a solution architect, technical consultant, or similar role in the e-commerce industry.
• Relevant experience with version control (Git), frontend deployment platforms (e.g. Netlify, Vercel), CI/CD processes, cloud providers (e.g. AWS, GCP, Azure) environment management, deployment strategies, observability and monitoring.
• Relevant experience in software development for production-ready applications.
• Strong experience with modern frontend development languages and technologies (e.g. like React, nextJS) and integrations with SaaS ISV vendors (e.g. Contentful, Algolia, Adyen).
• Ability to compose and decompose architectural diagrams which outline solution concepts, workflows, and infrastructure.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to diverse stakeholders.
• Experience working cross-functionally with presales, post sales, engineering, operations, and delivery teams.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Proactive problem-solving skills and a customer-centric mindset.
• Experience with onboarding and training customers or partners is a plus.

We care about your growth and well-being

???? Competitive Compensation Package:Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation:Work up to 60 days per year in a country different from your home country  

???? Learning & Development Budget

???? Academy:Regular training sessions, access to Coursera and Babbel training courses

???? Our Benefits:Check them out by officehere

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

???? Mindset & Growth:A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environmentand is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

Please note:We can currently only consider candidates located on EST within the US. 

The Opportunity:

We are looking for a new addition to our Expert Services team in Durham or Boston. You will join a highly skilled and motivated customer success team dedicated to accelerating and providing continuous value to our customers. You will work with customers to gain an in-depth understanding of their business and technical requirements in order to assist customers in maximizing the value they derive from commercetools products. Within your capacity as a front-end implementation expert, you will guide our customers through key technical concepts with a focus on facilitating a successful and timely implementation of the commercetools Frontend solution.

Your Mission:

• Serve as a trusted advisor responsible for providing ongoing technical guidance and solution design, assisting both new and long-term customers in maintaining and enhancing their e-commerce front-ends. 
• Lead discovery and solution design sessions with diverse technical implementation teams ensuring the development, delivery and launch of top-tier commercetools solutions encompassing both frontend and backend design.
• Develop samples, proof of concepts and code snippets in modern development languages (i.e. TypeScript and React).
• Facilitate the onboarding process for new customers and partners, providing comprehensive consulting and support to ensure they are equipped to utilize our solutions effectively. Act as a subject matter expert for commercetools domains. Create materials, presentations and play books to help internal and external customers integrate commercetools into their e-commerce architecture.
• Stay at the cutting edge of e-commerce, web and SaaS technology by keeping up with the latest trends and advancements.
• Act as a bridge between business and technical teams on both sides, ensuring clear and effective communication of requirements and feedback.
• Foster strong relationships with customers, partners, and internal teams such as product, support, and training to facilitate collaboration and ensure the timely and successful delivery of projects.

What you need to succeed:

• Around 5+years of proven experience as a solution architect, technical consultant, or similar role in the e-commerce industry.
• Relevant experience with version control (Git), frontend deployment platforms (e.g. Netlify, Vercel), CI/CD processes, cloud providers (e.g. AWS, GCP, Azure) environment management, deployment strategies, observability and monitoring.
• Relevant experience in software development for production-ready applications.
• Strong experience with modern frontend development languages and technologies (e.g. like React, nextJS) and integrations with SaaS ISV vendors (e.g. Contentful, Algolia, Adyen).
• Ability to compose and decompose architectural diagrams which outline solution concepts, workflows, and infrastructure.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to diverse stakeholders.
• Experience working cross-functionally with presales, post sales, engineering, operations, and delivery teams.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Proactive problem-solving skills and a customer-centric mindset.
• Experience with onboarding and training customers or partners is a plus.

We care about your growth and well-being

???? Competitive Compensation Package:Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation:Work up to 60 days per year in a country different from your home country  

???? Learning & Development Budget

???? Academy:Regular training sessions, access to Coursera and Babbel training courses

???? Our Benefits:Check them out by officehere

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

???? Mindset & Growth:A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environmentand is proud to be an equal opportunity employer. If your professional profile aligns with our specific hiring requirements and Guiding Stars, we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.

The Position 

As Engineering Manager at Remote, you will manage a team of Team Leaders. Your job is to align vision across multiple teams, track progress, and improve deliverability and productivity. You will take an active role in designing your organization and hiring new team members.

If you don’t have experience managing other managers, consider applying for our Team Leader role.

You'll be joining 200+ engineers across Frontend, Backend, SRE, Data and QA. We're organized into cross-functional development teams assigned to specific verticals.

Your teams will be working on building tools, APIs and integrations for our platform. Our backend is built with Elixir and Phoenix, with a Postgres database. We use Typescript, React and Nextjs for our front-end. Gitlab is used as version control tool and CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day.

What this job can offer you

• Leading multiple distributed teams of backend and frontend engineers. You can trust them to take ownership of their daily tasks and challenges as you work closely with the Product Manager and stakeholders on the product roadmap and defining the problems to solve.
• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups or other ceremonies. We expect you to have regular 1:1s with your team members, but you can organize them around your schedule.
• A supportive and kind work environment where you can grow and challenge yourself to do your best work.
• Pragmatic and product-focused Engineering culture — read more about our practices and work ethic.
• Competitive salary, stock options, unlimited PTO, a generous learning budget, and a set of other perks and benefits.

What you bring

• Experience leading two or more engineering teams of 2+ engineers for at least 1 year
• Good understanding of team dynamics, coaching, and mentoring
• Significant experience as a Frontend or Backend Engineer, which includes building, shipping, and maintaining a complex software project
• Solid knowledge and experience in Elixir and Postgres (or similar technologies)
• OR: Solid knowledge and experience in Javascript ES6 and React and familiarity with accessibility practices and semantic HTML
• Experience in dealing with ambiguity, working together with stakeholders on taking abstract concepts and turning them into working software
• Strong ability to work independently and self-guided
• Great communication and project management skills
• Curiosity and willingness to learn and develop

Practicals

• You'll report to: Engineering Director
• Direct reports: 2-5 Engineering Team Leads
• Team: Engineering
• Location: Anywhere in the world
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $71,500 - $241,400. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly 6 hours across 6 weeks

1. Interview with recruiter
2. (async) Take home challenge — you will analyse a complex situation in your team and explain how you would approach it. All in writing.
3. (async) Challenge Review
4. Interview with Hiring Manager
5. Interview with team members
6. Executive Interview
7. Prior employment verification check (Read more at remote.com/employment-checks)

#LI-DNI