Partner Manager Remote Jobs

138 Results

+30d

Partner Director Program Manager (remote), Consumer Services

Experian475 Anton Blvd, Costa Mesa, CA, United States, Remote
agileAbility to travel

Experian is hiring a Remote Partner Director Program Manager (remote), Consumer Services

Company Description

Experian Consumer Services is seeking a Partner Program Manager to join our team!

About Experian

 Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

This leadership role successfully balances upholding the strategic vision with the execution of fine details. Specifically, nurturing fintech partner relationships while tracking and influencing key business KPIs. You will help navigate and strategize the operational development of the business by your close collaboration and management across a diverse collection of fintech partners. Ultimately delivering on-time enhancements, quality assurance, managing broad stakeholder communications and the accurate measurement of KPI’s.  

Job Description

What you’ll be doing

 You will work with the leadership team to plan and execute our partnership strategy. This will include the synthesis of stakeholder inputs across multiple business units, product, optimization, and technology teams. These inputs will drive a cohesive roadmap that drives each of our strategic fintech relationships and the prioritization of our business roadmap.  

 Responsibilities: 

Key functions of this role include, but not limited to; 

  • Identify, create, and grow top partnership opportunities that will power near and long-term roadmaps. Serving as the primary point of contact for partners you will: 
  • Collaborate internally across product, finance, legal, compliance and client services to develop partnership target lists, roadmaps, go to market collateral and business impact of partnerships 
  • Develop and execute short- and long-term partner, data acquisition and monetization strategies – targeting various partners to enrich overall value proposition, consumer engagement and enrich the offering for our consumer base 
  •  Lead key relationships, contract negotiations and KPI’s with targeted partnerships 
  • Develop a deep understanding of the client’s needs and requirements while creating scalable processes to manage complex integrations and partnerships 
  • Interface on the client’s behalf with various internal teams across ECS and beyond 
  • Act as the ‘Voice of the Client’ – communicate to internal stakeholder’s core requirements and feedback across reporting, product enhancement, legal, compliance and finance/pricing 
  • Work with team to develop ‘build vs partner’ strategies for expansion 
  • Lead via agile and waterfall product development methodology across various business units resulting in scalable processes that can handle the complex landscape 
  • SME responsible for leading complex engagements and leveraging technical expertise  
  • Grow, Motivate, and lead cross-functional teams with direct and in-direct reports 
  • Maintain deep knowledge and insight of competitive landscape, along with research on core consumer and client needs 

Qualifications

What your background looks like

Requirements 

  • Qualified applicants for this position will meet the minimum requirements as listed below:  
  • 5+ years’ experience driving partnerships and managing B2B2C solutions along with digital acquisition marketing experience (especially with a wide array of fintech partners a plus)  
  • 6-8+ years in strategic client services, business development and product management roles  
  • Keen organizational skills and attention-to-detail with the ability to multi-task and prioritize well in a fast paced, dynamic work environment - high degree of personal excellence 
  • Applied and balanced experience in product planning/innovation along with account management with direct responsibility for large, strategic relationships 
  • Payments / Financial Services / Fintech Industry SME especially with a focus on regulatory requirements 
  • Key qualitative attributes: solid blend of critical and creative thinking; outstanding communications; inspires and teams with others; goes the extra mile in getting things done right; at ease working across team boundaries 
  • Ability for formulate and communicate a business case 
  • Strong problem solving and analytical skills 
  • People leadership experience 
  • Financial acumen with P&L management experience a plus 
  • Expert interpersonal and presentation skills with ability to present solutions via live presentations or remote webinars 
  • Self-starter, fast moving, flexible 
  • Agile and waterfall development and marketing experience 
  • Bachelor’s Degree required, MBA is preferred 
  • Ability to travel +/- 20% of the time – exceptions due to the pandemic will be factored in 

Perks

  • During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
  • 20 days of vacation annual accrual, five sick days and two volunteer days (plus eleven paid holidays)
  • Competitive pay and comprehensive benefits package, with a bonus target of 20%
  • Flexible work schedule and relaxed dress code

Additional Information

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this isThe Power of YOUand it ensures that we live what we believe.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

See more jobs at Experian

Apply for this job

+30d

Client Success Manager - Partner Solutions

Experian955 American Ln, Schaumburg, IL 60173, USA, Remote
Ability to travelDesign

Experian is hiring a Remote Client Success Manager - Partner Solutions

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine

“As the consumer’s bureau, we want to ensure that as many people as possible can access and participate in the financial system, and we believe everyone deserves a fair shot at achieving their financial dreams.”  - Craig Boundy, CEO Experian North America

Experian’s a leading Analytics Enterprise

We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped businesses grow, consumers and small businesses gain access to financial services, and economies and communities flourish – and we’re not done

Our 17k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow

To do this we employ the greatest and brightest minds that share our purpose and want to make a difference. We’re avid problem solvers. We embrace our diversity yet share similar values and growth mindsets

What’s your next professional and personal goal? Let Experian help bring this to life

Job Description

What we’re looking for

  • Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how data, software, and analytics can transform your customer’s business
  • Navigating complex environments to drive results. You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, tackling issues and identifying opportunities
  • You understand your customer by seeing your world through their perspective, speaking their language, and articulating the voice of your customer to improve Experian’s solutions
  • You have successful experience of sales functions such as developing forecasts, advancing a pipeline, and ensuring delivery of solutions
  • You drive results and exceed expectations to identify new ways to grow our business and expand current partnerships
  • You have a growth mindset, challenging yourself with different opportunities to develop your skills as an Experian leader and influencer
  • You prioritize accountability and honesty, building trust with your teammates and customers by consistently delivering results

What you’ll be doing

The Client Success Manager maintains a long-term relationship with clients to gain an understanding of the client’s organization, their business drivers and their key product/service needs for their own customers. This is an ongoing client relationship management role that will be responsible for; assisting with solution strategy and operational excellence within a SAAS white-labeled platform. The CSM will assist with retention, entrenchment, expanding product offerings, driving revenue, and margin growth. This position is remote within the United States.

Qualifications

 

More about you

 

  • Minimum 5 years SAAS and e-commerce management and leadership experience in account management, and/or client services/customer success, with preference for an individual who has displayed recent leadership within a progressive, results oriented digital growth company.
  • Experience creating and managing processes used by a client facing SAAS support team to achieve superior results.
  • A P&L and Operations oriented incumbent that is focused not only on their client maximizing SAAS platform value quality, and profitability but also broadening and expanding an organization’s partnership with its valued clients.
  • Superior communication, presentation, and client management skills.
  • Proven organic business development expertise, specifically in formulating and marketing solutions to address opportunities or emerging needs where there may also be ambiguity.
  • Proven management and organizational skills working in a fast-paced and highly technical environment where the individual has been involved in scaling a company or department through fast growth to greater maturity in a dynamic environment.
  • A strong leader that balances empathy with determination. Staunchly defending his or her position/strategic direction while considering the position of others.
  • An open, action-oriented personality.
  • Able to make tough decisions – transparent, direct and honest.
  • Capability of staying abreast of technical developments internally
  • Problem analysis and problem resolution at both a strategic and SAAS operational level.
  • Brings analytical traits to the organization and operates within a framework that utilizes well defined metrics, scorecards and key performance indicators.
  • Ability to travel when required
  • Bachelor’s degree required
  • MBA desirable

Additional Information

All your information will be kept confidential according to EEO guidelines.

Culture at Experian

Our uniqueness is that we truly value yours.

Experian's culture, people and environments are key differentiators. We take our people agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on

 We’re an award-winning organization due to our strong people focus

 Experian isn't just growing, we're leveraging cutting edge data science, design thinking and passion to build tomorrow's credit solutions. Innovation is a critical part of Experian's DNA and culture

 

 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

See more jobs at Experian

Apply for this job

+30d

Manager, Partner Acceleration, HR Service Delivery

ServiceNow75 Wyman Street, 2nd Floor, Waltham, Massachusetts, United States, Remote

ServiceNow is hiring a Remote Manager, Partner Acceleration, HR Service Delivery

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. You will join our Partner Acceleration team and the Alliance & Channel Ecosystem (ACE) team who are driving ServiceNow’s growth to $15B and beyond. 

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  The Manager, Partner Acceleration, HR Service Delivery is an exciting role and accountable for collaboratively developing NOW’s partner Offerings strategy for the HR industry, recruitment of partners, ownership of partner heat-map by geo/segment, assisting with partner engagement for Product Line ‘use cases’, ‘industry segment’ roadmaps, TAM and Partner IP monetization scenarios with specific focus on development of new joint GTM business and commercial models with designated partners (eg; SISOs & ISVs) that will scale to accelerate NOW growth to $15B+.

At a business level, you will be working with ServiceNow stakeholders to create and execute against our most pressing HR personas and business imperatives. As a result, the successful candidate will possess deep HR industry knowledge and domain expertise, program management skills, ability to drive measurable outcomes with the partner ecosystem, and should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global ACE mission & transformational op model principles to enable & accelerate NOW growth. 

Primary focus: 
•    Help identify, ideate, cultivate, monetize and scale new HR Offerings that fundamentally transform the world of work.  We classify partner Offerings as opportunities for a partner’s thought leadership IP to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue.
•    Work closely and collaboratively with global & regional ACE staff and extended staff members to cross functionally align and vertically operationalize and localize the ACE global operating model principles, initiatives and programs within the three regions leveraging the following three global-geo op model tenets.
•    Partner Segmentation/Coverage, GTM Alignment & Governance, as well as a consistent & predictable Joint GTM Engagement approach.

Additional Responsibilities:
•    Drive measurable outcomes with partner ecosystem through prioritized industry solutions across key verticals
•    Work strategically to identify new industry specific ‘use cases and solutions’ with key partners and build the associated partner industry plan including joint GTM and marketing campaigns around key industry solutions. This includes successful execution of offering and solution launches to the global sales team.
•    Drive tight cross-functional alignment across key internal stakeholders such as our industry solutions team, product teams, partner marketing teams and ACE global and regional teams.
•    Work collaboratively with partner execs along with the ACE leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics.

Requirements
•    Professional experience and/or knowledge of the HR industry vertical and the associated partner ecosystem.
•    Strong network of industry SMEs in both partner and client environments.
•    Ability to engage with partners in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with partners.
•    Strong business development experience and history of developing and executing partner go-to-market plans.
•    Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry solutions with compelling joint GTM value propositions.
•    Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’.
•    Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement 
 

Qualifications

•    The ideal candidate will have over 7+ years experience with a Global Systems Integrator, Enterprise Software and/or Enterprise SaaS company enabling or driving industry specific solutions aligned to the ‘Digital Transformation Journey’ that drive revenue & accelerated growth.
•    Strong background and domain expertise working directly or indirectly in the HR-technology industry is a key requirement for this role.
•    Must be a team player that is goal-oriented and confident, with aptitude and desire to build high-performing teams. This individual must demonstrate an ability to get things done, build consensus and resolve conflict in a highly collaborative manner.
•    Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans.
•    The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment.
•    Past experience and relationships with Global System Integrators, Managed Service Providers, ISV software vendors and experience with Cloud & SaaS Professional Service organizations required.
•    Bachelor’s degree a requirement. 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Manager, Partner Acceleration - Workplace Service Delivery

ServiceNow12900 Science Drive, Suite 100, Orlando, Florida, United States, Remote

ServiceNow is hiring a Remote Manager, Partner Acceleration - Workplace Service Delivery

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Manager, Partner Acceleration - Workplace will join our Partner Acceleration team and the Alliance & Channel Ecosystem (ACE) team who is at the forefront of driving ServiceNow’s growth to $15B and beyond. 

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  The Manager, Partner Acceleration - Workplace is an exciting role and accountable for collaboratively developing NOW’s partner Offerings strategy for Workplace industry players, recruitment of partners, ownership of partner heat-map by geo/segment, assisting with partner engagement for Product Line ‘use cases’, ‘industry segment’ roadmaps, TAM and Partner IP monetization scenarios with specific focus on development of new joint GTM business and commercial models with designated partners (eg; SISOs & ISVs) that will scale to accelerate NOW growth to $15B+.

At a business level, you will be working with ServiceNow stakeholders to create and execute against our most pressing Workplace personas and business imperatives. As a result, the successful candidate will possess deep Workplace knowledge and domain expertise, program management skills, ability to drive measurable outcomes with the partner ecosystem, and should have a track record of demonstrated cross functional exec collaboration in a high-profile consulting/services/software organization that required securing consensus on key initiatives & priorities against targeted outcomes in a complex global high growth company. This individual will also need to be adept at internalizing the Global ACE mission & transformational op model principles to enable & accelerate NOW growth. 

Primary focus: 
•    Help identify, ideate, cultivate, monetize and scale new Workplace Offerings that fundamentally transform the world of work.  We classify partner Offerings as opportunities for a partner’s thought leadership IP to be coupled with the ServiceNow platform to create something net new to drive implementation or managed service revenue.
•    Work closely and collaboratively with global & regional ACE staff and extended staff members to cross functionally align and vertically operationalize and localize the ACE global operating model principles, initiatives and programs within the three regions leveraging the following three global-geo op model tenets.
•    Partner Segmentation/Coverage, GTM Alignment & Governance, as well as a consistent & predictable Joint GTM Engagement approach.

Additional Responsibilities:
•    Drive measurable outcomes with partner ecosystem through prioritized industry solutions across key verticals
•    Work strategically to identify new industry specific ‘use cases and solutions’ with key partners and build the associated partner industry plan including joint GTM and marketing campaigns around key industry solutions. This includes successful execution of offering and solution launches to the global sales team.
•    Lead the effective collaboration of “deal level” strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV ‘Sourced-Influence’ revenue
•    Drive tight cross-functional alignment across key internal stakeholders such as our industry solutions team, product teams, and ACE global and regional teams.
•    Work collaboratively with partner execs along with the ACE leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics.

Requirements:
•    Professional experience and/or knowledge of workplace portfolio plays and the associated partner ecosystem.
•    Strong network of industry SMEs in both partner and client environments.
•    Ability to engage with partners in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with partners.
•    Strong business development experience and history of developing and executing partner go-to-market plans.
•    Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry solutions with compelling joint GTM value propositions.
•    Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’.
•    Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement 
 

Qualifications

•    The ideal candidate will have over 7+ years experience with a Global Systems Integrator, Enterprise Software and/or Enterprise SaaS company enabling or driving industry specific solutions aligned to the ‘Digital Transformation Journey’ that drive revenue & accelerated growth.
•    Strong background and domain expertise working directly or indirectly in the workplace industry is a key requirement for this role.
•    Must be a team player that is goal-oriented and confident, with aptitude and desire to build high-performing teams. This individual must demonstrate an ability to get things done, build consensus and resolve conflict in a highly collaborative manner.
•    Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans.
•    The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment.
•    Past experience and relationships with Global System Integrators, Managed Service Providers, ISV software vendors and experience with Cloud & SaaS Professional Service organizations required.
•    Bachelor’s degree a requirement. 


 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

See more jobs at ServiceNow

Apply for this job

+30d

Senior Manager, Global Partner Acceleration, Low Code Build & Automate

ServiceNowBuilding A,B,C 2225 Lawson Lane, Santa Clara, California, United States, Remote
apic++

ServiceNow is hiring a Remote Senior Manager, Global Partner Acceleration, Low Code Build & Automate

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Servicenow is a leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms.  As the Senior Manager, Partner Acceleration for our Build & Automate solutions pillar, you will work with selected partners to bring to market joint customer offerings built with our low-code application development and hyper automation products.  In this critical role you will have an opportunity to help drive this next growth engine for ServiceNow.

As a key member of our Alliance & Channel Ecosystem (ACE) Partner Acceleration organization you will lead a major contribution to the success of Servicenow’s fastest growing business unit: Creator & ERP Workflows.  You will use your ERP solution and industry experience as well as your No/Low Code or App Dev knowledge to create game-changing go-to-market Offerings with targeted System Integrator partners.   The ideal candidate has familiarity with the ERP and finance solutions market and an understanding of core processes such as procurement and supply chain. In this new role you will drive profitable growth by leading the identification, cultivation and monetization of Customer Offerings co-developed with selected System Integration partners.  You will be accountable for leveraging your Low Code and ERP market expertise to enable partners to deliver customized market-leading Offerings built on the ServiceNow platform.

What you get to do in this role:

  • You will engage targeted ServiceNow partners to identify, ideate, cultivate, launch, monetize, and scale new Low Code & ERP Modernization Offerings to fundamentally transform the World of Work for customers
  • Your primary responsibility will be to identify, develop and bring to market new joint Low Code and ERP Partner Offerings
  • You will own leadership and governance of the joint go to market plan and the Offer development lifecycle
  • You will lead selected partners to execute quickly and effectively to meet quarterly targets
  • You will work closely and collaboratively with the Alliance and Channel Ecosystem (ACE) partner teams in each geography to develop a representative offering strategy for each Geo
  • You will lead successful execution of Offering launches to the global sales team and drive measurable outcomes
  • You will drive tight cross functional alignment across key internal stakeholders such as our industry solutions team, product teams, ACE global and regional teams

Measure of success in the role:

Drive significant growth in the Creator Workflows business globally through jointly developed Partner business offerings.   Be recognized as a thought leader, collaborator and champion of the Partner go to market process by the business unit, sales and partners. Meet quarterly and annual business goals.

Qualifications

To be successful in this role candidates will have:

  • Broad-based business and technology expertise with 10+ years in sales, partner management and/or consulting
  • 5+ years building sales and solution partnerships with or for major ERP systems (must have)
  • Technical background in customer-facing solution consulting or similar role is a plus
  • Experience in the low-code, app-dev, DevOps, API or RPA domain (preferred)
  • Demonstrated experience managing global partners through a joint go-to-market process
  • Experience partnering with multiple sales teams to grow the partner ecosystem in a "win as a team" environment
  • Strong strategic thinking including business process and analytical skills
  • Referenceable ability to build long term strategic and senior level relationships
  • Strong business, commercial and financial acumen

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Partner Success Manager

Open Universities Australia700 Collins St, Docklands VIC 3008, Australia, Remote

Open Universities Australia is hiring a Remote Partner Success Manager

Company Description

The overarching remit of this position is to grow participation in OUA’s marketplace of universities. This growth will be achieved through building outstanding relationships with partners, understanding their evolving needs and goals, curating and positioning products and opportunities that support the achievement of these objectives, whilst demonstrating the value and impact at every step of the way.  

This role is a critical part of our Partner Development team, which is a cross functional team focused on customer success and growth

Job Description

  • Working as a member of the Partner Development team to achieve the team objective of growing marketplace participation from OUA’s partners
  • Maintaining and growing strategic relationships with Universities, Alliances and Partnerships that align with company growth objectives
  • Performing competitive research, evaluating proposed partnerships and analysing and developing business cases for new opportunities
  • Developing & managing strategic business plans for key accounts to achieve retention and growth targets
  • Working closely with our partners to determine their present and future needs and proposing suitable products, services and upgrades in order to maintain and grow revenue for the organisation
  • Leading the account planning process, with unique approaches for each partner and environment
  • Developing networks that enhance business opportunities
  • Identifying opportunities for business improvement and strategic new business opportunities

Qualifications

  • A master relationship builder and stakeholder manager, with the ability to deal with partners at all levels and translate partner needs into solutions
  • Extensive account management experience with responsibility and accountability for meeting and exceeding targets
  • Proven expertise with managing, influencing and supporting internal stakeholders
  • Highly adept at presenting solutions at all levels
  • High levels of commercial acumen
  • Demonstrated experience in the higher education sector is preferable, although not essential

Personal Attributes we look for: 

  • Excellent written and verbal communication skills
  • An outstanding problem solver who takes a consultative approach to partnering internally and externally
  • Highly adaptable and can manage rapid change
  • Driven to achieve outstanding customer success
  • Resilient, flexible and comfortable working with ambiguity
  • A strong cultural fit based on the belief in our 3 core values (Act for customers, Take care of each other, Continuously improve)

Additional Information

We operate with principles of autonomy, alignment and agility. Our empowered cross functional teams follow strategy as a process to drive customer value. Our culture underpins how together, we achieve our goals. In every action we are guided by our values to:

  • Act for customers
  • Continuously Improve; and
  • Care for each other

What do we offer?

  • Novated lease and salary packaging benefits
  • Competitive market salary along with annual individual and company bonuses
  • Learning and training opportunities
  • Discounted gym memberships and health insurance
  • Flexible working - let's chat to see how this works for you and your team

*Please note that only people that have valid full working rights in Australia will be considered.

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+30d

Partner Success Manager-US

JitterbitRemote, REMOTE, United States, Remote
api

Jitterbit is hiring a Remote Partner Success Manager-US

Company Description

Jitterbit is a market-leading Enterprise Integration Platform as a Service (iPaaS) & API Management (API-M) solution provider recognized by Gartner as a Leader in the Magic Quadrant for 6 years in a row!

Jitterbit helps businesses make faster, more effective decisions by enabling them to unify and exploit data from all sources.

Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premises and cloud applications and instantly infuse artificial intelligence into any business process. Our intuitive API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market in days, not months.

Job Description

Jitterbit is seeking a Partner Success Manager (CSM) to support the United States region. This is an exciting role in a fast paced environment coordinating key activities for the success of Jitterbit partners that they support.  

You will be working for the USA Customer Success Director and also work with other cross functional teams including executive management, sales, marketing, support, services, partner account manager and enablement to achieve successful outcomes for Jitterbit partners.   As a strong advocate, you must be able to define an approach or a proposal to address specific objectives through collaboration with multiple parties and have a strong bias for action.   

 

Responsibilities

  • Engage with a portfolio of Jitterbit partners and understand what requirements are key to their success, how they are organised and work towards becoming their key contact at Jitterbit

  • Create a specific set of plans for your partners in conjunction with partner account managers (PAMs) in order to prevent churn and to identify other opportunities for Jitterbit moving forward 

  • Ensure that the Jitterbit organisation efficiently removes impediments to the partner’s success and that Jitterbit teams are aligned with business or technical priorities of its partners.  

  • Review and understand contractual agreements in place 

  • Learn and be able to articulate to customers how the Jitterbit platform works as well as updating them on new product release and functionality

  • Meet quarterly defined targets 

  • Document where each partner is in their enablement and partner success journey including a fully documented partner GTM and enablement plan with status of critical partner journey milestones including next steps, status and disposition towards Jitterbit of key partner stakeholders, potential risks, the overall health of the partnership including KPIs jointly established with the partner. Identify Partners who are candidates for marketing/sales engagement - case studies, analyst reviews, references, etc.

  

Qualifications

  • 4+ years in a customer facing role 
  • Demonstrable experience of coordinating and collaborating with multiple parties to reach a desired outcome 
  • Experience reviewing contracts, negotiating and preparing proposals 
  • Executing corporate initiatives relating to partner success management 
  • Experience with CRM tools highly desirable
  • Looking for a collaborative, resourceful self-starter who is always interested in learning and innovation

Additional Information

All your information will be kept confidential according to EEO guidelines.

Remote working-  Travel may be required once COVID restrictions and measurements are lifted

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+30d

Systems & Platform Manager, Partner Success Quality

ServiceNowBuilding A,B,C 2225 Lawson Lane, Santa Clara, California, United States, Remote
Designc++

ServiceNow is hiring a Remote Systems & Platform Manager, Partner Success Quality

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Transforming the world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a strong partner ecosystem, customer success and happy customers. That is exactly where this role comes into play.

As a Systems & Platform Manager, Partner Success Quality, you will play a key role in delivering on the ACE transformational vision: ‘Partner Success’ is synonymous with ‘Customer Success’.

At a business level, your primary focus will be to develop strategies, tools, processes and procedures to track and measure Partner quality. This will include working cross functionally internally and externally to provide Partners and ACE with a Partner Success platform, providing innovative reporting/dashboards to inform and drive action to continually improve quality.

You will also help drive procedures/process benefitting the entire ecosystem to ensure ServiceNow assets are delivered to the right people at the right time.

This role reports to the Senior Manager, Quality & Value Management Office, Partner Success.

Primary Focus:

  • Develop strategies with Customer Analytics teams to design new dashboards and reports for both ACE, ACE Stakeholders and Partners that provide actionable information on implementation quality
  • Identify trends affecting implementation quality
  • Design and lead the development of an interactive Partner Success Platform that provides Partners with Quality Standard Operating Procedures, Processes and data transparency
  • Develop proactive alerts related to implementation quality
  • Design, develop, deploy, and maintain SOP’s that both Partners and ACE utilize to elevate customer success and implementation quality to the top of all parties agenda. Outcomes include defining the Partner implementation journey map
  • Ensure compliance for key processes such as Deployment registration

Other duties:

  • Design, develop, deploy tools to drive at scale reviews and services to Partner Success Managers (High Touch) and Partners (Self-Service) to use to continually assess, benchmark and drive quality improvements
  • Ensure key assets and content are pushed to Partners through new processes such as deployment registration
  • Provide governance of key delivery surveys such as: CSAT, NPS, Business Outcomes, Post Deployment and Co-Delivery
  • Establish new ways for Partners to communicate with ServiceNow
  • Represent the voice of the Partner in ServiceNow around the topic of quality
     

Qualifications

To be successful in this role you have:

  • 5+ of years working with sales, marketing, and/or Channel and Alliance partnership management.
  • A team player that is goal-oriented and confident, with aptitude and desire to work with high-performing teams.
  • +3 years experience working in a professional services organization in a quality or audit type capacity
  • +3 years as working for a Partner in either the ServiceNow ecosystem or one similar
  • This individual must demonstrate an ability to get things done, manage multiple stakeholders both internally and externally and build consensus and resolve conflict in a highly collaborative manner.
  • Ability to create a productive network within ServiceNow and be an influencer
  • Persuasive communication skills, both written and verbal.
  • Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans.
  • Be adaptable and flexible, able to work and thrive in a highly dynamic environment.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Client Manager, Partner Network

NielsenIQCharlotte, NC, USA, Remote
Bachelor's degree

NielsenIQ is hiring a Remote Client Manager, Partner Network

Company Description

REFERENCE ID# REF13001R

Job Description

The Connected Partner Network is a curated marketplace of partners within an open ecosystem who provide mutual clients complementary data sets and services. The network removes the burdensome barriers of sharing data so clients can shift from managing data to doing things with it. With their data connected, clients are able to measure, analyze and decide faster - and smarter - than ever before.

The Manager, Partner Development will be accountable for managing relationships with new and existing Connected Partners, including but not limited to: onboarding, client connections, data needs identification, partnership growth, and ongoing management.

Job Responsibilities and Scope:

● Manage relationships for a portfolio of active partners, including assessment of partner value, prioritization of focus areas, introduction to Nielsen commercial teams and clients, and development of future strategic pipeline

● Cultivate and maintain relationships with Connected Partners while developing strategies to increase revenue generated from the relationships

● Work collaboratively across Nielsen to raise awareness of partners, help secure client meetings for partner capabilities presentations, understand client gaps where partners may be a good fit, and identify opportunities to expand the program portfolio (eg. Additional partner types, new client wallets, new use cases within existing partners.)

● Complete ownership and accountability to agreed performance standards (measurable results = revenue generated from new partner and increase in revenue generated per partner)

● Facilitate partner onboarding, including but not limited to: Data needs identification, data orders, and ongoing communication

● Conduct regular partner performance reviews to determine how the partner is succeeding, ensuring that our data is being used properly and the revenue share is being paid properly

Qualifications

● 3-5 Years with Commercial or partnership experience developing new clients, partnerships or revenue streams

● Strong strategic prospecting and new business development skills

● Strong oral and written communication skills- able to communicate information with clarity and

precision across all levels of the organization

● Strong interpersonal skills and ability to develop effective relationships with internal and external parties

● Ability to multitask and manage multiple (15-20) relationships in parallel

● Work independently, with an entrepreneurial and growth mindset while also effectively working as a part of a team

● Utilize CRM to build pipeline and successfully manage revenue opportunities

 

Background and Technical Skills:

● Bachelor's degree required or equivalent work experience

● Strong analytical aptitude

● Some familiarity with analytics used within the CPG industry such as forecasting, marketing mix, price and promo, assortment, and others.

● Proven experience at successfully meeting sales revenue targets

● Related industries include: Consumer Packaged Goods, Consulting, Information, Sales, and/or Analytics

Additional Information

ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen:careers.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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Palo Alto Networks is hiring a Remote Senior Partner Success Manager (MSP)

Company Description

Our Mission 
 
At Palo Alto Networks® everything starts and ends with our mission:
 
Being the cybersecurity partner of choice, protecting our digital way of life.
 
We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 
Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

The Senior Partner Success Manager (SPSM) manages a portfolio of key Palo Alto Networks Partners’ post-sales support and services relationship and experience to ensure Palo Alto Networks is enabling Managed Services Partners (MSP) and their end customers' success with Palo Alto Networks products and services. This role may provide supervision to one or more Partner Success Managers. As the primary point of contact and post-sales support and services relationship owner for key partners, the Sr.PSM understands the partner’s business strategy, forecast, services capabilities across deployed Palo Alto Networks products  and works to assure overall quality of delivery for managed services associated with Palo Alto Networks products.

Qualifications

Your Impact

  • Serves as the Palo Alto Networks central point of contact with a managed services Partner for services delivery requirements across Palo Alto Networks product lines 

  • Works with the sales team during the pre-sales phase to asses partner capabilities with identified Palo Alto Networks products in order to assist the sales team with identifying the correct Services and Support products for attachment to the developing deal

  • Ensures Palo Alto Networks tracking of the partner business / engagement is handled in the right IT system correctly (Deal Submission, Proper SKU, Discount levels, Ticket management system, Certification tracker, License Management, Deal Registration, Partner’s Access to Portal, Customer Service Portal for license management, etc.) Resolves issues as required

  • Responsible for acceleration of partner’s service creation and end customer deployment of Palo Alto Networks solutions in order to reduce time to revenue (TTR) from end customer to partner and from partner to Palo Alto Networks and Reduce to Palo Alto Product Adoption by Partner (TTA)

  • Develops a deep understanding of the partners managed services business, services portfolio, key stakeholders, customer base 

  • Measures Time to Revenue, Time to Adoption and constantly works to reduce cycle time assuring high partner engagement with Palo Alto Networks products and services

  • Works routinely with the Partner and the Palo Alto Networks sales account team to forecast expected partner sale of Palo Alto Network products to their end customers

  • Works with Global Customer Services (GCS) support and services management to develop partner sales forecasts into demand models to allow GCS support and service organization to forecast and satisfy future anticipated resource demands

  • Monitors Partner compliance with agreed staff training and certification requirements on relevant Palo Alto Networks products

  • Monitors the managed service provider quality of service and support in its use of Palo Alto Networks products in their managed services

  • Provides Palo Alto Networks oversight to assure that the partner provides quality delivery of services associated with Palo Alto Network products

  • Advises on how best to leverage Palo Alto Network internal investments in partner managed services engagements, coordinating resources and the enablement of assets 

  • Conducts roadmap and release reviews and high level feature and release planning to enable Partners to prepare for future product releases into their service environment 

  • Facilitates regular operational meetings / service reviews to review service delivery and discuss any issues impacting the Partner’s service delivery of managed services built upon Palo Alto Networks products. Identifies, tracks and resolves systemic issues.

  • Provides periodic operational summaries (Voice of the Customer) to Palo Alto Networks product and support managers regarding the managed service provider challenges with products, support and services 

  • Provides periodic summaries (Voice of the Customer) to Palo Alto Networks product and support managers regarding product feature enhancements or requests

  • Develops deeper relationship with Partner’s executives and and represents entire company to the Partner during QBR, QSR, QOR, etc from services and support side

  • Tracks resolution of identified product issues, ensuring visibility across Palo Alto Networks teams and escalating resolution priority where needed 

  • Manages complex customer situations, coordinating the actions of the Account Team, Services Teams, Partners Resources and Engineering ensuring the Partner, their end customers and internal stakeholders have the information required to make decisions and to act in order to resolve customer issues quickly

  • Coordinates and manages activity of Palo Alto engineering or other service staff assigned to the partner account to assure Palo Alto Networks fulfills its commitments to our partners

  • Monitors and collaborates with other Partner Success Managers to look for common themes of deployment models, use cases, success stories, common escalation, common issues, common outages, common satisfaction measures and leverages to optimize and accelerate resolution - Develops lessons learned and provides to the Partner Success Team to proactively address issues that have occurred elsewhere before they become issues with other partners

Your Experience

  • 10+ years of experience in account management, technical support and/or professional services within the high-tech industry with a BSEE/BSCS or equivalent degree

  • 5+ years of client facing sales or services experience

  • 5+ years of partner / channel management experience with a strong preference for post-sales experience with large Service Provider accounts

  • Project Management or service delivery qualifications such as PMP, PRINCE2, ITIL

  • Ability to develop and maintain effective working relationships with channel leadership including Managers, Directors and Executives; as well as any other key partners or systems integrators engaged

  • Ability to prioritize work within a demanding environment, consistently delivering results

  • The ability to clearly articulate technical issues to both technical and non-technical audiences and to explain impact in business terms

  • Knowledge of enterprise Security and associated environments used by enterprise customers

Additional Information

Our Commitment 

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.It’s simple: we can’t accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website.  

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.  

Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at [email protected]

Disclosure required by sb19-085 (8-5-20) of the minimum compensation (includes on-target earnings = base + on target incentives for sales roles) for this role to be located in the state of Colorado. If hired in Colorado, this position starts at $124,900/yr. Depending on the position offered, restricted stock units and incentive or bonus pay may be provided as part of this compensation package. Additional benefits may be found here.

All your information will be kept confidential according to EEO guidelines.

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Tradeshift is hiring a Remote Partner Enablement & Finance Manager

Company Description

Tradeshift is a unicorn in the fintech industry. We are disrupting a typically stagnant environment by connecting companies of all sizes and providing them with the platform and network needed to create value from old processes like procurement, invoicing, payments, and workflow. We recognize that business is both messy and social - two revelations that have driven the development of Tradeshift, a platform for all your business interactions. We work hard and our teams have great freedom and responsibility to choose the best solutions, technologies and approaches to evolve the product to the next level.

We believe that being a global, multicultural company is a tremendous strength and we have people working from 18 different countries with hubs in Bucharest, Copenhagen, Kuala Lumpur, and San Francisco. We believe that if we truly focus on how to work distributed and collaborate across locations and (home) offices, we will not only enjoy work more but also build better products for our customers, and ultimately be a better company. 

Job Description

About The Role

Tradeshift is looking for a Partner Enablement & Finance Manager to support all partners who are providing strategic products and services which surround the core Tradeshift Platform. As a Partner Enablement & Finance Manager you own the overall related to our partner deals, ensuring robust controls and profitability. You are the strategic and trusted advisor for the Tradeshift Alliances and Customer Value teams and you ensure a successful and profitable business relationship for Tradeshift. The Partner Enablement & Finance Manager reports into the VP, Strategic Finance Organization and will partner with the Alliances, Customer Success and Product teams and other important stakeholders on any partner contract and processes, which have strategic impact on the Tradeshift Platform. 
The operational management of strategic partners and vendors is not yet established as a function within Tradeshift. With that the Partner Enablement & Finance Manager has the mandate and responsibility to define and implement the function across Tradeshift.

What You’ll Be Doing

  • Develop an end-to-end operational Partner Management process starting from the partner sales hand-over to actual billing processes
  • Partner closely with the Customer Success and Alliance Sales team to ensure the proper onboarding of new partners and a stable, high quality delivery of existing partners to end-clients.
  • Being responsible for the overall commercial and contractual relationship together with the Alliances Sales team including renewal and (re-)negotiation of contracts
  • Take on the existing manual partner billing process and develop and end-to-end scalable billing process to ensure balanced cash-flow between partner and end-client billing
  • Analyse the existing partner basis in terms of contract terms, delivery & profitability and develop a potential harmonization plan (e.g. for scanning partners) towards end-clients
  • Develop and maintain a partner P&L
  • Collaborate with the Alliances and Customer Value organizations to create partner enablement and success plans for the most important partners/vendors
  • Collaborate with the Alliances and Customer Value organizations to plan regular quarterly business reviews with partners and potentially specific end-clients
  • Collaborate with the Alliances and Customer Value organizations to create a long term risk mitigation strategy for partners with direct impact to end-client delivery like scanning & compliance partners. 
  • Ensure that products and services are delivered in a timely manner and high quality. Implement partner KPIs and Measurements
  • Serve as partner advocate by being the link of communication between partners, internal teams and if needed end-clients
  • Resolve any issues and problems faced by partners and deal with complaints to maintain trust
  • Work close together with the Product team to ensure alignment between partner delivery and the Tradeshift Product strategy
  • Prepare regular reports of partner status, profitability, risks and mitigation strategies 

Qualifications

Let’s Connect If You…

  • Have prior experience working for established SaaS software vendor in a Partner Manager / Commercial role
  • 3+ years of experience in analytical or process-oriented roles 
  • Excellent interpersonal and communication skills, with the ability to communicate and influence at a senior level; must be able to foster and maintain strong partnering relationships with Sales, Customer Success and other internal departments
  • Excellent teamwork skills to collaborate with the Sales team, Legal, Finance and all other key stakeholders
  • Ability in problem-solving and negotiation
  • Strong Excel skills required / Google Doc skills a plus, proficient in PowerPoint
  • Ability to communicate complex scenarios and topics in a clear and ingestible manner
  • Strong analytical skills, problem solver, detailed oriented and appreciation for accuracy
  • An ability to efficiently provide high-quality work in a fast-paced environment
  • Strong time management and organization skills with flexibility to work in a fast-paced, changing and international work environment
  • Comfortable working across global time zones
  • Accountable and able to work independently to achieve deadlines

Additional Information

We value diversity at our company. Tradeshift prohibits unlawful discrimination based on race, color, religious or religious creed, sex, sexual orientation, gender, age, marital status, veteran status, disability status or any other consideration made unlawful by applicable federal, state, or local laws. All your information will be kept confidential according to GDPR guidelines.

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+30d

Global Partner Manager, Next-Gen Messaging

InfobipWarsaw, Poland, Remote
mobileangular

Infobip is hiring a Remote Global Partner Manager, Next-Gen Messaging

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006,  we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (CPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. 

Job Description

Why is this role important at Infobip?

We are looking for a Global Partner Manager for Viber, Line, Zalo, Telegram, KakaoTalk, and Wechat. This is an individual contributor role, working closely with regional partner development managers (PDM) in developing initiatives for Next-Gen Messaging Product partnerships development and realizing the global plan.

The main objective for this role is to develop and manage the global partner relationship and secure Infobip position as strategic alliance partner.

Global Partner Manager with drive functional cooperation and alignment with Partnership Marketing, Product Management and Product Success to continuously improve the partnership potential by creating and driving programs and initiatives to maximize digital channel penetration into the global market and secure revenue and profitability goals achievement.

What will you do at Infobip? 

  • Develop and manage Next-Gen messaging partnerships to create new market routes and to integrate rich messaging products into complementary ISVs and platforms
  • Define strategy and develop initiatives for Next-Gen Messaging Product partnerships development (yearly, quarterly) in cooperation with Product Management and Product Success
  • Coordinate business planning, budgeting, and execution of Partnerships development activities, aligned with field sales teams and HQ stakeholders
  • Drive strategic plans, initiatives, and activities to maximize product partnerships and coordinate top-down alignment between partners and regional IB teams
  • Build and leverage executive level relationships with the partner
  • Drive Joint GTM with partner to secure Infobip's position within partner's ecosystem
  • Own partner relationship management and drive global alignment around contracting, executive governance, product roadmap and joint GTM
  • Work closely with partners to ensure proper product roadmap alignment by ongoing tight collaboration with Product Management
  • Partner with Partnerships Marketing to develop comprehensive go-to-market strategies for impactful Next-Gen Messaging product rollouts and provide guidance to regional PDM teams
  • Cooperate with Partnerships Marketing in planning of MDF budget, allocation of budget to maximize demand gen results, monitoring and managing use of MDFs, based on the developed MDF processes and practices
  • Aligns and drives regional PDM's to execute the global partnership plan on regional level. Defines their goals and managed performances

Qualifications

More about you:

  • University degree required (engineering / science / technical background a plus), ideally with postgraduate studies
  • At least 5 years of cPaaS experience with a focus in partnership management and business development required
  • Strong partner relationship management and solution development skills
  • Business-level familiarity with Viber and APAC Digital Channels
  • Extensive experience or ability to manage virtual teams across functions and geographies
  • Inclusive and collaborative - driving teamwork and cross-team alignment
  • Sales support and marketing campaign background is helpful
  • Fluency in English is required
  • Experience of working in/ with EMEA or APAC will be a differential

Additional Information

Why our employees choose us (and stay)?

Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.

Awesome clients– We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more, such as Viber, Zendesk and O2. Work with the world’s leading companies and impact how they communicate with their users!

Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle!

Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Connect conference in Croatia. We put the “global” in globalization.

 

Interested? Let's get the process rolling!

Apply now and get involved in something great! If you are interested, please follow the application link in order to apply and submit your CV. #LI-KL2

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Shopify is hiring a Remote Senior Partner Manager, Agency Relationships

Company Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across North America where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
 

Job Description

It’s an exciting time in commerce. Shopify has a unique opportunity to disrupt the enterprise commerce space, and agencies today are already proving this to be possible. As a Partner Manager, you will be responsible for defining, developing, and managing programs to enable our agencies and partnerships within the US East region.

You’ll work on things like: 

Relationship management across a variety of agency partners (50% of time)

  • Measuring effectiveness and creating strategies to help our partners achieve sustained growth
  • Implementing innovative acquisition tactics, taking advantage of lead sources from across the Shopify ecosystem
  • Build marketing, cross-sell, and acquisition strategies that are cost-effective, scalable and repeatable.
  • Leveraging the full suite of Shopify products to ensure our partners and merchants make the most of their implementation.

Regional Strategic & Operational Planning (30% of time)

  • Conducting research and data analysis to vet assumptions & identify opportunities
  • Developing an operational plan to implement defined strategy
  • Working cross functionality to assess support needs and roadblocks
  • Define financial & resource investment and projected ROI

Project Management (20%)

  • Being a single threaded owner for building and managing experiments for 10x growth in the region 
  • Working closely with multiple teams to gain alignment and execute experiments 
  • Facilitating strong and scalable feedback loops within the internal teams to ensure we’re set up for success
     

Qualifications

You’ll need to have: 

  • Proven ability to develop unique, scalable, high-impact, partnerships for shared value.
  • Creating and monitoring merchant acquisition strategies that can be scaled across multiple partners and partner types
  • Assess the effectiveness of your regional initiatives.  Report on success metrics, insights, and recommendations
  • Experience in working with partnerships, sales, marketing, operations, and finance 
  • Experience in working with stakeholders from different disciplines 
  • Experience in project management and managing multiple projects on the go 
  • Excellent communication and organizational skills while being able to stay focused on the big picture and pay attention to details
  • Mentorship experience, helping to lead discussions and support team members within the partnerships craft.

It would be nice to have:

  • Blockchain experience and understanding.

Additional Information

 

PLACEHOLDER

Closing date: Friday, February 4 at 11:59PM EDT. Successful candidates can expect to hear back from us within 2 weeks of that date.

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations Shopify is hiring. Learn more here:https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

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Visa is hiring a Remote Global Partner Sales Enablement Manager - Cybersource (telecommute)

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Position Location: Telecommuter, remote office located near Austin, New York, Delaware, Utah, Virginia, San Francisco, Foster City, CA

 

Job Description and Responsibilities

 

This Partner Sales Enablement Manger role will be a member of Cyberource’s Global Sales Excellence and Enablement team, which is responsible for various activities and initiatives that support the global direct and partner sales team. The position requires an experienced professional with a broad, well-rounded set of skills, a high level of energy, flexibility, and a demonstrated ability to thrive in a fast-paced, time-sensitive environment.

 

As a member of the Global Sales Excellence and Enablement team, this role is responsible for leading partner sales enablement activities and providing sales content, training, and tools for global Cybersource partner ecosystem working closely with the Sales Excellence & Enablement leadership.

 

The ideal candidate has experience working in a global partner enablement program, understands partner compliance, onboarding, activation, ongoing enablement and shaping content suitable for partners. This work involves collaboration with cross-functional leaders and subject matter experts including: Marketing, Sales, Product Management, Partner sales leaders Visa University, and other teams within the identified partnership.

 

Essential Functions:

  • Comprehend and align with the global enablement strategies devised by sales enablement and global partner program leadership for partner success.
  • Translate strategy into execution deliverables for overall partner sales enablement programs for global partner ecosystem, inclusive of all products, solutions, process, and tools.
  • Support enablement programs at a global level with a focus on leading and lagging metrics tied to forecast and sales outcomes
  • Build and support partner onboarding, activation and continuous or ongoing enablement
  • Understand the nuances between the different partner categories at a regional and global level and support their enablement needs leveraging global enablement programs with appropriate regionalization and customizations
  • Use knowledge of sales process and methodologies to customize and deliver selling-focused learning solutions aligned with business priorities and initiatives for a global partner ecosystem
  • Build a strong knowledge of the business, including internal and external trends, and keep up to date payments industry and regional nuances.
  • Highlight gaps and opportunities with current state operations, including evaluating assets, collateral, and resources currently available today. Collaborate with subject matter experts to design and implement enhanced future state enhancements.
  • Create reusable and customizable templates, trainings, and artifacts to promote the use of scalable, customer centric content with a solution mindset.

Qualifications

Basic Qualification:
• 5 years of work experience with a bachelor’s degree or at least 2 years of work experience with an Advanced Degree (e.g., Masters/MBA) or at 0 years of work experience with a PhD degree

Preferred Qualifications:
• 6 or more years of work experience and a bachelor’s degree or 4 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD)
• 2+ years in partner sales enablement, program management, product management, business consulting, sales, or marketing with increasing responsibility, including working with sales organization(s) to deliver educational training solutions to improve sales competencies.
• Passionate about sales and prior sales experience/partner sales enablement experience in a worldwide sales organization (e.g., in a technology company)
• Good knowledge of the payments business, preferably Cybersource/Visa’s products and services and regulatory landscape.
• Knowledge of sales methodologies, value selling, storytelling/communication, white boarding, partner development and selling fundamentals
• Strong, polished executive presence and business acumen a must.
• Strong stakeholder management and relationship management.
• Comfortable with ambiguity and rapidly changing content and strategies.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law

Work Hours:Varies upon the needs of the department

Travel Requirements:This position requires travel 5-10% of the time.

Mental/Physical Requirements:This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

 

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

#LI-bb1

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+30d

Senior Manager, CTO/CDO Offerings Leader, Partner Acceleration

ServiceNowBuilding A,B,C 2225 Lawson Lane, Santa Clara, California, United States, Remote
Designc++

ServiceNow is hiring a Remote Senior Manager, CTO/CDO Offerings Leader, Partner Acceleration

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Senior Manager, Chief Technology Officer/Chief Development Officer (CTO/CDO) Offering Leader, Partner Acceleration will join our Partner Acceleration team and the Alliance & Channel Ecosystem (ACE) team who is at the forefront of driving ServiceNow’s growth to $15B and beyond.  

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  We are accountable for leveraging business and technical expertise to enable partners to deliver relevant, customized Offerings, built on a secure, integrated platform, to empower our partners to digitally transform their clients’ businesses. It’s no longer just about one simple software solution; it’s about creating a connected, secure, efficient, and scalable digital ecosystem.  

We are looking for a Senior Manager, CTO/CDO Offering Leader, Partner Acceleration to lead global partner offering initiatives across our Technology Excellence business imperative and the CTO/CDO buyer persona. This role is focused on identifying & creating the right partner ecosystem that maps to specific business imperatives, working with partners to align our joint GTM, and measuring the success of the partnership. The role delivers growth of ServiceNow as a true platform play by developing the partner ecosystem and positioning offerings that solve customers’ business challenges as they transform their businesses. 

This role will also serve as a trusted advisor to ServiceNow’s top partners to identify and generate new business opportunities through Technology Excellence and CTO/CDO focused offerings. This includes driving thought leadership that will accelerate digital transformation, industry competition and solution strategies, strong partnerships, as well as long-term, sustainable growth. 

The successful candidate will identify & work with a team of deeply skilled technology/application focused partners to transform their clients' IT organizations to help them become more effective and efficient, scale rapidly, and advise CTO/CDO’s and IT leadership. As a consequence, the successful candidate will possess deep Technology industry knowledge, ideally utilizing DevOps and Cloud Native practices, App Development and Application Rationalization frameworks and best practices. 

In addition, this person will and have experience in working with and positioning to CTO/CDO’s and/or partners who work closely with CTO/CDO’s to deliver on digital & application transformations.  They will be an experienced strategist and business leader with a proven track record of developing partner strategies from the ground up along with, exceptional customer/partner relationship management, customer technology adoption plans, assessment/development, and delivery execution. The role will develop recommendations on how to accelerate our partner strategy, including analysis of recruit and build, partnership and buy opportunities and other strategic investment proposals that will inspire a partner’s senior leaders to invest in the strategy. 

 Primary focus:  

  • Identifies and aligns partners to the ACE GTM strategy. 

  • Help identify, ideate, cultivate, monetize and scale new Technology modernization offerings that fundamentally transform the world of work for CTO/CDO’s.  We classify partner Offerings as opportunities for a partner’s thought leadership and IP to be coupled with the ServiceNow platform to create something net new. 

  • Develop a clear GTM strategy and execution plan for each partner against Technology Excellence and CTO/CDO issues.  

  • Work closely and collaboratively with global & regional ACE staff and extended staff members to cross functionally align and vertically operationalize and localize the ACE global operating model principles, initiatives and programs within the three regions leveraging the following three global-geo op model tenets. 

  • Partner Segmentation/Coverage, GTM Alignment & Governance, as well as a consistent & predictable Joint GTM Engagement approach. 

Additional Responsibilities: 

  • Drive measurable outcomes with partner ecosystem through prioritized CTO/CDO buyer persona focused Offerings. 

  • Work strategically to identify specific ‘use cases’ with key partners and build the associated partner plan including joint GTM and marketing campaigns around key Offerings. This includes successful execution of Offering launches to the global sales team. 

  • Lead the effective collaboration of “deal level” strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV ‘Sourced-Influence’ revenue 

  • Drive tight cross functional alignment across key internal stakeholders such as our industry solutions team, product teams, ACE global and regional teams. 

  • Work collaboratively with partner execs along with the ACE leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics. 

Qualifications

Requirements:

  • 10+ years of technology experience building, consulting to, or implementing technology for the CTO/CDO persona. This may include working with a Global Systems Integrator, Enterprise Software and/or Enterprise SaaS company. 

  • Have a broad range of experience with technical and design direction, ideally utilizing DevOps and Cloud Native practices, App Development and Application Rationalization frameworks and best practices. 

  • Whilst not mandatory, experience in both application and infrastructure domain is a bonus. 

  • Ability to engage with partners in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with partners. 

  • Master communicator with superb ability to translate technology solutions into business outcome driven sales tools. 

  • Strong business development experience and history of developing and executing partner go-to-market plans. 

  • Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry solutions with compelling joint GTM value propositions. 

  • Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’. 

  • Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement  

  • Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans. 

  • The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment. 

  • Bachelor’s degree a requirement.  

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Senior Manager, CIO Offerings Leader, Partner Acceleration

ServiceNowBuilding A,B,C 2225 Lawson Lane, Santa Clara, California, United States, Remote
c++

ServiceNow is hiring a Remote Senior Manager, CIO Offerings Leader, Partner Acceleration

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

The world of work is one of the most pressing issues that business leaders face today and, as the defining enterprise platform of the 21st century, ServiceNow is poised to be the platform of choice to tackle this critical imperative. But we will not do it without a robust partner ecosystem leading partner offerings and solutions and that’s exactly where this role comes into play. The Senior Manager, CIO Offerings Leader, Partner Acceleration will join our Partner Acceleration team and the Alliance & Channel Ecosystem (ACE) team who is at the forefront of driving ServiceNow’s growth to $15B and beyond.  

The Partner Acceleration team has set a goal to drive profitable revenue through the identification and monetization of breakthrough Offerings with our broader partner ecosystem.  We are accountable for leveraging business and technical expertise to enable partners to deliver relevant, customized Offerings, built on a secure, integrated platform, to empower our partners to digitally transform their clients’ businesses. It’s no longer just about one simple software solution; it’s about creating a connected, secure, efficient, and scalable digital ecosystem.  

We are looking for a Senior Manager, CIO Offerings Leader, Partner Acceleration to lead global partner offering initiatives across our Technology Excellence business imperative and the CIO buyer persona. This role is focused on identifying & creating the right partner ecosystem that maps to specific business imperatives, working with partners to align our joint GTM, and measuring the success of the partnership. The role delivers growth of ServiceNow as a true platform play by developing the partner ecosystem and positioning offerings that solve customers’ business challenges as they transform their businesses. 

This role will also serve as a trusted advisor to ServiceNow’s top partners to identify and generate new business opportunities through Technology Excellence and CIO focused offerings. This includes driving thought leadership that will accelerate digital transformation, industry competition and solution strategies, strong partnerships, as well as long-term, sustainable growth. 

The successful candidate will possess deep Technology industry knowledge and have experience in working with and positioning to CIOs and/or partners who work closely with CIO’s.  In addition, this person will be an experienced strategist and business leader with a proven track record of developing partner strategies from the ground up along with, exceptional customer/partner relationship management, customer technology adoption plans, assessment/development and delivery execution. The role will develop recommendations on how to accelerate our partner strategy, including analysis of recruit and build, partnership and buy opportunities and other strategic investment proposals that will inspire a partner’s senior leaders to invest in the strategy. 

 Primary focus:  

  • Identifies and aligns partners to the ACE GTM strategy. 

  • Help identify, ideate, cultivate, monetize and scale new Technology modernization Offerings that fundamentally transform the world of work for CIO’s.  We classify partner Offerings as opportunities for a partner’s thought leadership and IP to be coupled with the ServiceNow platform to create something net new. 

  • Develop a clear GTM strategy and execution plan for each partner against Technology Excellence and CIO issues.  

  • Work closely and collaboratively with global & regional ACE staff and extended staff members to cross functionally align and vertically operationalize and localize the ACE global operating model principles, initiatives and programs within the three regions leveraging the following three global-geo op model tenets. 

  • Partner Segmentation/Coverage, GTM Alignment & Governance, as well as a consistent & predictable Joint GTM Engagement approach. 

Additional Responsibilities: 

  • Drive measurable outcomes with partner ecosystem through prioritized CIO buyer persona focused Offerings. 

  • Work strategically to identify specific ‘use cases’ with key partners and build the associated partner plan including joint GTM and marketing campaigns around key Offerings. This includes successful execution of Offering launches to the global sales team. 

  • Lead the effective collaboration of “deal level” strategies & tactics between field sales and partners at both new and existing customers to drive new logos & NNACV ‘Sourced-Influence’ revenue 

  • Drive tight cross functional alignment across key internal stakeholders such as our industry solutions team, product teams, ACE global and regional teams. 

  • Work collaboratively with partner execs along with the ACE leadership to jointly develop world class business plans with associated QBR governance & exec sponsorship to include committed targets & shared metrics. 

Qualifications

Requirements:

  • 10+ professional experience in the technology industry.  This may include working with a Global Systems Integrator, Enterprise Software and/or Enterprise SaaS company.  

  • Good understanding of IT Operating & financial models, Technology modernization practices, DevOps and Application Rationalization frameworks and best practices 

  • Ability to engage with partners in the sales cycle on joint ‘must win’ pursuits/opportunities, as well as facilitate co-sell & co-deliver opportunities with partners. 

  • Master communicator with superb ability to translate technology solutions into business outcome driven sales tools. 

  • Strong business development experience and history of developing and executing partner go-to-market plans. 

  • Ability to align, localize and execute joint GTM strategy and multi-year business plans with targeted partners around industry solutions with compelling joint GTM value propositions. 

  • Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to ‘inspect what we expect’. 

  • Work with regions to align with field sales, presales, enablement & services governance to ensure regional leadership input and feedback for ongoing refinement of developed & in development offerings 

  • Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans. 

  • The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment. 

  • Bachelor’s degree a requirement.  

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

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+30d

Manager, Prevention (PrEP, Partner Services, and Self-Testing)

NASTAD444 North Capitol St NW, Washington, DC 20001, USA, Remote

NASTAD is hiring a Remote Manager, Prevention (PrEP, Partner Services, and Self-Testing)

Company Description

NASTAD (National Alliance of State & Territorial AIDS Directors) is a leading non-partisan non-profit association that represents public health officials who administer HIV and hepatitis programs in the U.S. Our singular mission is to end the intersecting epidemics of HIV, viral hepatitis, and related conditions. We do this work by strengthening domestic and global governmental public health through advocacy, capacity building, and social justice. 

Each of NASTAD's six programmatic teams - Health Care Access, Health Systems Integration, Drug User Health, Hepatitis, Health Equity, and Prevention - interpret and influence policies, conduct trainings, offer technical assistance, and provide advocacy mobilization for U.S. health departments and ministries of health around the world to improve health outcomes for people living with HIV and viral hepatitis. 

NASTAD serves as the CDC National Technical Assistance Provider and the HRSA Systems Coordination Provider (SCP), as part of the Ending the HIV Epidemic: A Plan for America (EHE) initiative. As part of this work, NASTAD develops tools and resources to assist EHE Phase I HIV prevention programs and RWHAP Part A and B grantees by improving coordination across EHE stakeholders and health systems. 

Job Description

The Manager, Prevention, a full-time position, provides subject matter expertise on topics surrounding increasing PrEP access, such as access to self-testing technologies and partner services. The Manager will support NASTAD’s PrEP Access portfolio and lead the execution of NASTAD’s technical assistance (TA) and CBA activities in these areas, co-leading projects in close collaboration with consultants and NASTAD colleagues.

 

Essential Duties

-        Deliver TA to health departments and CBOs in the southern U.S. and Phase 1 EHE jurisdictions to advance efforts related to integrated HIV prevention activities (with a focus on PrEP access, Partner Services, and self-testing access).

-        Provide facilitation and logistics support to convene health department staff through virtual and in-person meetings (once it is safe to do so), including the development, implementation, and facilitation of TA/CBA workshops/institutes on topics such as, PrEP promotion among Disease Intervention Specialists (DIS), increasing PrEP access among priority populations (e.g., people who use drugs), and promoting and accessing self-testing services.

-        Collaborate with internal and external partners on self-testing initiatives.

-        Assist with NASTAD’s upcoming Partner Services learning collaborative.

-        Manage NASTAD’s PrEP Access Newsletter.

-        Contribute to project monitoring, reporting, evaluation, and learning activities.

-        Maintain strong working relationships with key external partners and participate in inter-agency meetings to advance TA activities and deliverables.

-        Attend ongoing supervision, team, and organizational meetings.

-        Participate in teambuilding, leadership, and professional development opportunities.

-        Perform other duties as assigned.

Qualifications

Experience/Education 

  • Bachelor’s degree ORany equivalent combination of training, education, and lived experience that demonstrates the candidate’s ability to perform the position’s duties. 
  • At least 6 years of progressively responsible work experience related to public health, health equity, or US health care systems. 
  • Experience working in governmental public health, particularly within Partner Services or Prevention programs. DIS experience is strongly preferred.
  • Experience providing TA for health department staff and/or CBOs is strongly preferred. 

·        Experience working effectively across functional teams.

Skills, Knowledge, and Abilities 

  • Understanding of health equity and a commitment to incorporating social justice concepts in public health programming. 

·        Strong interest in systems-level interventions, addressing social determinants of health, coalition-building, and working with diverse groups that have been historically underrepresented in prevention services.

·        Interest in supporting health departments expand PrEP access to priority populations disproportionately accessing PrEP, such as: People who use drugs, Black, Brown, Indigenous, People of Color (BBIPOC) communities, youth and young adults, and women.

·        Experience working with diverse populations, including youth and young adults.

Priority Areas of Expertise

·        Demonstrated conceptual understanding of partner services and ways to promote prevention strategies among DIS.

·        Ability to lead and coordinate activities with internal and external partners.

Additional Information

Environment and Scheduling

  • This is a full-time position with a salary range of  $61,200 - $64,800 per year
  • Interest in working with a national HIV and viral hepatitis public health organization.
  • Interest in working within a diverse environment.
  • Willing to travel as needed.
  • Remote work is possible.

We encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, work, and life experiences to apply. We recognize that to accelerate the end of the HIV and hepatitis epidemics, our workforce must be representative of groups that have been disproportionately impacted.

All your information will be kept confidential according to EEO guidelines.

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+30d

Technology Alliances – Partner Enablement Manager

AnitianBeaverton, OR, USA, Remote
Bachelor's degree5 years of experienceazureAWS

Anitian is hiring a Remote Technology Alliances – Partner Enablement Manager

Company Description

At Anitian we believe security can be a force for good.  As such, we are on a mission to make security and compliance easy for all. We harness the power and scale of the cloud to empower developers with automated, accelerated, autonomous, and accommodating security technologies.

Anitian is a place where smart people get to be smart. When you join our team, you will enjoy a workplace of creative problem solvers who cherish intelligence, compassion, and boldness.  You will also enjoy the immediate respect of industry peers, as Anitian is recognized as a thought leader in information security.

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COVID-19 Notice: During the pandemic, Anitian is conducting all interviews online with video conference technology. New employees are being onboarded virtually and provided the tools they need to begin employment working remote from home.

This position can remain fully remote within the United States.

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Job Description

Anitian seeks an enthusiastic Partner Enablement Manager to support our alliance partners with technical enablement. You will also be a key contributor to the development and execution of our MSSP alliances to support accelerating the GTM for Anitian SecureCloud for Enterprise.

This is the perfect role for motivated technologists who possess a unique balance of technical depth, breadth, and strong interpersonal and writing skills. The ideal candidate should have a demonstrated ability to think strategically and solve technical challenges.

The ideal candidate will be highly motivated, results-oriented, and an energetic self-starter who thrives in a high-performance, results-driven growth environment. You’ve  had experience with Partner Enablement and Alliance Management and have domain expertise in the field of Cyber Security and DevOps. You are passionate about your field, experienced doing partner enablement training, giving technical presentations and ready to take on responsibility for several of Anitian’s Alliance Partners.

The position will provide the right candidate an opportunity to build skills and a career path within Business Development and Alliance Management, in a fast-growing Security and Compliance Start-up. Furthermore, it’s a, a fantastic opportunity to build out your personal network in the Cloud Security Industry.

This position reports to the VP Alliances & Business Development

 

Expectations

  • Maintain in-depth knowledge of Anitian’s products
  • Serve as a cross-functional liaison between Technology (Product and Engineering), Solutions Engineering (Pre-Sales) and the Alliance Team
  • Ownership and delivery of Partner Enablement for all Alliance Partners
  • Serve as Partner Presales to support VP with all types of alliance conversations, including strategic partners like AWS & Azure
  • Technical domain expert on Anitian’s product suite and market trends amongst our Alliance Partners
  • Comfortable planning and holding partner enablement sessions for partners, including presenting to a senior level audience
  • Collaborate with VP and Alliance Team on GTM strategy and Alliance Management for a defined set off MSSP partners
  • Have a desire to build additional skills in Business Development and Alliance Management
  • Track, measure, and report on campaigns, trainings, and program effectiveness to inform future investments and joint activities

Qualifications

Experience

  • Minimum 5 years of experience in the Technology Industry
  • Hands-on experience with developing and implementing partner enablement sessions
  • Experience from Cyber Security and/or DevOps companies
  • Experience working with partners
  • Skilled at building highly effective working relationships internally and externally

 

Knowledge, Skills and Abilities

  • Possess a high level of personal drive, passion, energy, and strong desire to compete and win. Ideal candidate must also demonstrate a proven analytical ability, as well as strong  communication and  organizational skills.
  • Must be experienced with presenting and can drive a discussion with senior level audience
  • Ability to think out of the box and demonstrate creativity
  • Results driven – rigorously holding oneself and others accountable for achieving high levels of individual and organizational performance
  • Ability to translate complex technical concepts into simple, clear, and compelling language
  • A team player with strong interpersonal and team skills and the ability to interact with customers and partners, and foster cross-functional teamwork among sales, marketing, and product teams.

 

Education, Certifications and Training

  • Bachelor's degree required

Additional Information

Flexible Work Environment:  We offer our employees flexibility in their work location. Whether you prefer to work onsite at our Beaverton, OR, headquarters office, work fully remote from your home, or a hybrid solution, we have a place for you.

Please note: All remote work must be performed within the United States.

..

Benefits of this position include:

  • Competitive compensation package, including stock options.
  • Four weeks of PTO per year with additional PTO earned with years of service.
  • Eleven paid holidays.
  • We offer competitive health benefits including medical, dental, vision, FSA/HSA, EAP, life insurance and disability benefits.
  • 401K retirement plan, up to 4% matching.
  • Professional development reimbursement program.
  • Internet Subsidy

More Information

  • For more information about working with Anitian, please visit our careers page.
  • Anitian participates in E-Verify. More information available here.

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Zai Lab (US) LLC is hiring a Remote Finance Manager, Finance Business Partner for Corporate Functions

Company Description

Zai Lab (NSDAQ: ZLAB) is an innovative, research-based, commercial stage biopharmaceutical company based in China and the U.S. focused on bringing transformative medicines for cancer, autoimmune and infectious diseases to patients in China and around the world.

Headquartered in Shanghai since our founding in 2014, our experienced team has secured partnerships with leading global biopharma companies, generating a broad and late-stage pipeline of innovative drug candidates. Based on our extensive track record of execution and delivering results, Zai Lab has earned the reputation as a trusted partner of choice for global biopharmaceutical companies seeking to not only access the Chinese market but also find a long-term strategic partner for global clinical development.  Through these partnerships, Zai Lab has built the strongest late stage oncology portfolio with global first-in-class and/or best-in-class profile, among innovative Chinese biotech companies. We are further supplementing our pipeline with an in-house discovery effort aiming to produce 1-2 global INDs per year.

Zai Lab is rapidly expanding into a fully integrated biopharmaceutical company, discovering, developing, manufacturing and commercializing innovative medicines. To that end, we have built our internal R&D center to advance our discovery pipeline, a strong clinical development and operations team, and our own manufacturing facilities in China. We have also established a highly specialized commercial team to support marketing of our innovative products in China. We believe this integrated approach will provide sustainable competitive advantages for Zai Lab.

Zai Lab was successfully listed on the Nasdaq Stock Market in September 2017 and completed secondary listing on Hong Kong Stock Exchange in September 2020. Zai Lab significantly expanded with several offices across China and U.S. and opened its U.S. headquarters in San Francisco in December 2018. As of June 2021, the Company has a global team of over 1600 employees.

Job Description

The Finance manager will serve as a key member of the global function leadership teams, contributing to overall financial management of global functions such as Legal & Compliance, Corporate Affairs, Global Strategy, HR, IT and Finance.  The role will provide Financial Planning & Analysis (FP&A) and decision support analytics to members of functional leadership team and oversee the annual budget and quarterly forecasts. This individual will also provide oversight to month end accounting close activities, and analyze actual performance variance for all global functions.

Major Responsibilities and Duties:

  • Serve as the CFO for the functions
  • Lead all processes and activities related to planning, reporting and communications
  • Drive finance agenda and ensure a culture of strong financial governance, control, and compliance
  • Build and implement financial strategies to support growth and productivity objectives along with driving efficiency and cost discipline through the business
  • Monitor the internal control environments, ensuring ethical practices are followed, supporting US finance head in maintaining good corporate governance, and working with Internal Audit and External Auditors, as appropriate
  • Oversee month end accounting close activities, analyze actual performance, and provide variance report and business insights and corrective actions to functional LT

Qualifications

  • Bachelor’s degree in finance or Accounting. MBA or CPA preferred
  • 5-7 Finance experience required; biotech/pharma industry, preferred
  • Excellent modelling and PowerPoint skills
  • International work experience preferred
  • Ability to engage and influence senior key stakeholders
  • Consistent track record of solid business judgement and decision-making with ability to plan effectively and execute timely to deadlines
  • Ability to perform in a fast-paced environment and navigate through ambiguity and drive change
  • Detailed orientated with the highest regard for accuracy and completeness
  • Excellent communication and interpersonal skills, with proven ability to build successful relationships and partner with all levels of a company’s organization
  • Creative and innovative team player with a positive approach and a focus on business solutions

Additional Information

Diversity Statement:  At Zai Lab we believe a diverse workforce drives our success as a company. We are always working to create an environment where different backgrounds and viewpoints are valued and celebrated.

Zai Lab is an equal opportunity employer. Zai Lab makes employment decisions, including in recruitment and selection, without consideration of race, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, age, veteran status or disability.

Recruiter Statement: Zai Lab acknowledges that providers may be a valuable resource for identifying and recruiting candidates for employment.  However, we require that all recruiters engage directly with Zai Lab’s Human Resources Team and comply with Zai Lab’s requirements prior to transmitting any resumes/CVs or introducing any candidates to Zai Lab.  Zai Lab’s Human Resource Team is the only function within the Company that can enter contractual relationships with external recruiters and recruiting agencies.   

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Shopify is hiring a Remote Partner Enablement Manager, DACH (Remote, EMEA)

Company Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

Shopify is now permanently remote, and we’re working towards a future that is digital by design. That location you see above? Consider it merely an example of hundreds of potential locations across EMEA where Shopify is hiring. Learn more here: https://www.shopify.com/careers/work-anywhere
 

Job Description

At Shopify, our mission is to make commerce better for everyone. To do that, we rely on a team of outstanding people committed to getting better at what they do each and every day. Our Enablement team supports Shopifolk in their development by continuously building the skills to best serve merchants on their journey to growth. 

We are looking for a Partner Enablement Manager, DACH with deep expertise in building, delivering and measuring success of partner enablement programs in a scalable way across this region. We are looking for someone who creates engaging experiences that make learning stick, thus creating shared tangible business impact for our partners and Shopify.  

Your responsibilities will include: 

  • You have an understanding of the Shopify platform and leverage experts in different teams to serve our agency partners best on our products, best-practices, and our partner ecosystem and our wider partner ecosystem and solutions.

  • Understand  the skill needs of our agency partners and deliver to them the content that helps them grow in a user centric approach to level-up agency partner performance.

  • Create a curriculum of content and formats for technical as well as business enablement of agency partners, building off of and extending already existing and proven resources to fill regional/local content gaps

  • Ensure there is a strong partner enablement piece to the GTM strategy of any strategic projects. 

  • Being the conduit to the: 

    • technical enablement team and ensuring our partners are technically enabled on the product and how to build on the platform.

    • partner marketing team, and ensuring our partners are equipped to adopt any programs we deliver to them.

    • product marketing team, and ensuring our partners are selling & adopting the product Shopify offers.

  • Working closely with the Partner Managers to understand the impact and potentials to improve our enablement programs. 

  • Ensure operational elements of the role are conducted on a regular basis, including (but not exclusive to) program monitoring and data analysis

Qualifications

You’ll need to have: 

  • Multiple years of experience working in or closely with sales enablement or partner enablement, marketing/program management, or product management

  • You can convincingly communicate the value added by your initiatives and programs internally and externally.

  • Excellent project management and communication skills

  • Experience using software tools to segment an audience, to build interactive educational formats, to host content, to reach out to participants as well as to collect feedback and measure success.

  • Be able and feel comfortable addressing larger audiences in a live environment and hosting IRL as well as digital events.

  • Learner centricity and partner experience at the core of your way of working 

  • Think, build and deliver learning experiences holistically, end to end

  • Experience in gaining insights from data to iterate and improve

  • Growth mindset, excellence in execution and the spirit to innovate, build to scale.

  • Be a self-starter, proactive, and able to handle uncertainty, while demonstrating your own initiative 

  • Fluency in the development of accessible digital content and test digital assets for accessibility. 

  • Ability to think independently and consider cross-functional and downstream impacts

  • Fluency in German and English. 

Additional Information

Closing date: Sunday, February 6th at 11:59PM CET

Shopify is now permanently remote, and working towards a future that is digital by default. Learn more about what this can mean for you: https://www.shopify.com/careers/work-anywhere

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet: https://www.shopify.com/about/environment#SustainabilityReports

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.

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