About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Role:

We are seeking a Senior Director of Product Management to lead strategy and roadmap execution for the Invoca for Marketing product. You will work closely with stakeholders in Engineering, UX, and go-to-market teams to deliver near-term product development results and strategically set Invoca up for long-term success. 

You Will:

You will lead a team of product managers focusing on both maintaining Invoca for Marketing’s industry leadership and expanding our offering into product adjacencies. You will report to the SVP of Product Management and play a key role on the product development senior leadership team focusing on customer value delivery and fostering a culture of innovation and collaboration. 

Integrating a mindset that balances long-term strategy with short-term execution, you will collaborate with our product development and go to market teams to:

• Work across Invoca departments and product development teams to set the vision for Invoca’s marketing product strategy and help craft and own corresponding OKRs
• Drive product roadmap results for the marketing persona focusing on new revenue opportunities, customer value, adoption, and retention
• Manage and mentor high-performing product managers
• Collaborate with the Data Science team to further our use of AI in offering customer-centric solutions 
• Work with the Strategy & Corporate Development team to identify and collaborate on product acceleration through partnerships and M&A 
• Engage in ongoing, close collaboration and relationship-building with business stakeholders, customers, analysts, and partners at different stages of the product development & sales lifecycles 
• Deliver presentations in a variety of settings – industry conferences, onsite with customers, Invoca events – representing Invoca as our leader and voice of confidence for Invoca for Marketing product offerings
• Enrich our product development and go-to-market cultures through continuous improvement and innovation

You will do all this by striking the right balance between an agile, start-up environment (speed and flexibility) and the processes necessary as companies grow and scale (process and rigor)

You Have:

• Minimum of 8 years of product management experience developing SaaS or Enterprise software products in AdTech or MarTech industries
• Track record of product strategy development and ownership, ideally at multi-product companies 
• Passion for agile product development
• A spirit of continuous improvement
• Experience owning large, cross-team projects that begin with blue sky vision and achieve tactical measurable results.
• History of developing and leading a team of strong product managers
• High energy communicator who can articulate our product strategy initiatives to internal and external stakeholders at executive levels
• Flexibility to move between strategic business perspective and “roll up your sleeves” execution
• Ability to thrive in a fast-paced environment where continuous innovation is desired
• Strong technical aptitude, product common sense, and curiosity combined with an authentic love for products, people, and innovation

Location

We are a remote-first company, with concentrations of employees in the Santa Barbara, Chicago, Denver, and San Francisco areas. Since most of our product development senior leadership are in Santa Barbara, we prefer a location that makes travel to and from central California easy for you, when productive to gather with the team.

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - $174,000 to $225,000Salary Range / plus bonus potential
• Please note, per Invoca's COVID-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time

Recently, we’ve noticed a rise in phishing attempts targeting individuals who are applying to our job postings. These fraudulent emails, posing as official communications from Invoca aim to deceive individuals into sharing sensitive information. These attacks have attempted to use our name and logo, and have tried to impersonate individuals from our HR team by claiming to represent Invoca. 

We will never ask you to send financial information or other sensitive information via email. 

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#LI-Remote

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, and named to the UK’s Best Workplaces list published by Great Place to Work UK. We are Acquia. We are building for the future and we want you to be a part of it!

Acquia is actively seeking a Director of Product Management to lead our Monsido web governance solution designed to enable organizations to deliver a superior and inclusive user experience across their digital presence and support their journey to ensure communications are open, optimized, and compliant. The Monsido Platform includes a cohesive suite of tools for web accessibility, website quality assurance, brand and content compliance, user consent management, social and web content archiving.

You will be responsible for the day-to-day operations of this team, setting direction and driving major strategic and product initiatives, handling the financial growth, and ensuring we are constantly passionate about solving our customers’ problems. 

You will have a significant strategic impact and influence the direction of the portfolio, as well as direct responsibility for new products and those already loved by our users. You will do this together with an amazing team of versatile individuals and leaders across Acquia.

This position will be reporting directly to the VP of Product Management, and will have the opportunity to present your strategy directly to executive leadership articulating product strategy and defending product growth expectations. 

What you will bring

• 5+ years demonstrated ability building, mentoring, and leading Product Managers and Product Owners and delivering business results
• 7+ years of complex product management experience or equivalent experience
• Consistent record of defining, launching and leading successful user growth and adoption for enterprise software in a fast paced environment 
• Consistent track record of product leadership and end-to-end ownership of pricing and packaging, product optimization & experiments, SaaS, E-commerce, or platform experiences
• Lead with a PM culture that shares user insights, takeaways, and research findings early, often, and well
• Ability to clearly plan and articulate your product vision strategy, ensuring alignment with the overall business and key stakeholders
• Make data-informed decisions. Know how you’re measuring success before starting any project. Obsess over your KPIs. Know when to commit more or less resources.
• Experience making pitches to senior leadership, exceptional communication, collaboration, and social skills
• Experience working with Agile methodologies and leading cross-functional technology and launch teams

How you will lead

• Ability to prioritize while balancing complex technical and business requirements
• Outstanding verbal, written and interpersonal communication skills with both technical and non-technical audiences
• Demonstrated analytical skills and ability to coordinate and lead cross-functional teams
• Collaborate and execute end-to-end with engineering, design, Go-to-Market and key stakeholders to define product strategy and roadmap and translate them into actionable development plans, driving innovation and customer satisfaction
• Lead cross-functional teams to plan, prioritize, and deliver high-impact solutions that meet customer and business needs
• Perform market research, competitive analysis, and establish industry best practices to stay ahead of marketing innovation trends
• Continuously monitor and analyze customer feedback, community sentiment, market trends, and usage data to identify opportunities for improvements and new feature development
• Develop and articulate compelling value propositions and product positioning, partnering with marketing and business strategy teams to experiment with new concepts and marketing approaches
• Ensure product launches are well-coordinated, communicated, and aligned with overall business objectives
• Establish and track key performance metrics to measure product success and inform future product decisions

Acquia is an equal opportunity employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, or any other status protected by applicable law.