About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City. Employees within the New York Metropolitan area are expected to work from the NYC office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of this area are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC office increases productivity through more in-person collaboration where possible.

The Department: Crypto Core

The Role: Senior Software Engineer (Mobile)

As a Senior Mobile Engineer on the Crypto Core team you’ll be working with a cross-functional team of web, mobile, and backend engineers to build our mobile trading platform and features support the crypto wallet engineering team at Gemini. You’ll architect and solve complex problems that will directly influence the direction of the digital asset space. There’s a wide range of problems to solve at Gemini – from properly securing millions of dollars worth of customer funds, to developing innovative new blockchain products, to shaving microseconds off our API response times. We have a strong culture of code reviews, and a focus on security, with the end goal of writing and shipping high-quality code by getting things right the first time. We want to continue building the best product we can as we scale and grow our business. If you get excited about solving technical challenges that directly impact our customers, clients, and the rest of the Gemini team, we’d love to hear from you.

Responsibilities:

• Collaborate with product managers, designers, and other engineers to design and deliver high-quality products on iOS and Android
• Build efficient and reusable UI components and architect reliable, performant, and maintainable solutions
• Lead teams that continuously build, ship, learn, and iterate
• Drive technical innovation, processes, and best practices required to deliver best-in-class mobile applications
• Mentor and develop a high-performing team of engineers
• Independently scope and implement solutions for their project/team
• Expert in our processes, also helping to define them. Keeps tests up to date and conducts QA before releasing products with cross functional teams
• Write meaningful code reviews
• Handle open-ended problems & ambiguity well
• Make well-reasoned design decisions, identifying potential issues, trade offs, risks, and the appropriate level of abstraction
• Proficient in all relevant technical skills, and able to move quickly because of deep understanding of large portions of the codebase
• Lead and coach within their team where possible, trusted with team decisions
• Start to broaden impact. Considers effects of their work on other teams, as well as identifying and helping to resolve problems facing the team
• Contribute to the foundational good of their domain and engineering overall, defining patterns and examples, plus paying down tech debt
• Maintain awareness of industry trends and tools
• Debug expertly within their primary focus area

Minimum Qualifications:

• You have at least 4 years of experience building mobile applications, and at least 6 years of total software engineering experience
• You have at least 2 years experience using React Native to build cross-platform mobile applications
• You are comfortable working with JavaScript/Typescript, but also not afraid to jump into Swift or Kotlin as needed
• You have knowledge of mobile best practices and stay informed about innovations in the mobile industry
• You have a strong understanding of UX/UI concepts and a demonstrated record of design and product sensibility

Preferred Qualifications:

• Expertise in unit and integration testing
• Experience working with performance analysis tooling
• Experience working with Fastlane and/or build automation tooling
• Experience influencing product decisions with data
• Experience working autonomously with distributed teams
• Embrace big challenges as opportunities for growth
• Able to change direction quickly based on shifting company needs

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $152,000 - $190,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH1

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You’ll Do:

For the Customer Success Specialist, Payer position, we’re looking for someone to ensure state Medicaid agencies have a positive experience through excellent customer service, providing comprehensive support through use of Kalderos’ applications, and developing process improvements to enable Kalderos operations to scale effectively. 

• Work with state medicaid agencies to help bring transparency, trust, and contract compliance to drug discount programs for commercial managed care.
• Analyze and perform QC and QA to deliver validated dispute reports to state agencies.
• Engage US state agencies in dispute resolution on behalf of customers through a timely and comprehensive outreach process including monitoring automated messaging.
• Minimize customer escalations through proactive state dispute and communication monitoring with an emphasis on accuracy.
• Maintain a clear understanding of customer success criteria and align with assigned Kalderos business objectives (MBOs).
• Build and maintain workflows and business processes related to the dispute resolution management process.
• Position yourself as the voice of the state agencies in order to troubleshoot issues that arise among various drug duplicate discount stakeholders.
• Maintain knowledge base of industry news and state/federal policy regarding changes to invoicing, dispute resolution, and process guidelines.
• Be curious, listen deeply, and get creative to ensure that we are providing our clients services that optimize and comply with the Medicaid Drug Rebate Program (MDRP) and the 340B Drug Pricing Program

What You’ll Bring:

• 1+ years of experience in administering and/or implementing a healthcare data management, medical claims, or similar SaaS/cloud-based product or platform or 2+ years in a customer success related role.
• Demonstrated project management skills - effectively handle multiple customers, escalations, and priorities at once.
• High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office) and Salesforce.
• Ability to effectively communicate via virtual meeting and collaboration software.
• Strong analytical skills with the ability to process and interpret data.
• Excellent organization skills - work independently, prioritize and multi-task with minimal direction.
• A sense of timeliness and urgency to address issues and resolve them expeditiously.
• High standards for excellence and strict adherence to policies, controls, procedures, and timelines.

Set Yourself Apart:

• Bachelor’s degree in business, science, technology, healthcare administration field, or equivalent.
• Experience with the 340B program, the Medicaid Drug Rebate Program (pharmacies, hospitals, clinics, PBMs, state/federal agencies) and/or commercial managed care pharmacy contracts.
• Experience with data manipulation/data analysis using Tableau, Power BI, SQL, or equivalent.
• Advanced degree in pharmacy, life science, healthcare administration, or accounting.
• A keen appetite for problem-solving coupled with a sharp investigative intuition.

Expected Salary Range: $70,000 - $90,000 + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking a project manager to coordinate the localization of math and science content into international variants of English. As a localization project manager at IXL, you’ll coordinate with in-house curriculum designers and contracted linguists to localize various types of content for users in Canada, Australia, and the United Kingdom. Your strong organizational skills, proactive communication, and subject matter expertise will help make our content relevant to English-speaking students across the globe. #LI-KH1

This is a full-time remote position for candidates in the United States. #LI-REMOTE

WHAT YOU'LL BE DOING

• Manage and grow an existing team of contract localization editors and quality testers
• Create and maintain project schedules and workflows
• Communicate project goals and estimates to stakeholders
• Work with curriculum designers to identify content for localization and to ensure localizations preserve pedagogical integrity
• Oversee the end-to-end localization of IXL's content, including localization editing, product integration, QA, and release
• Collaborate with our content production and software engineering teams to overcome technical obstacles in your projects
• Maintain and improve our localization style guides and documentation

WHAT WE’RE LOOKING FOR 

• Bachelor’s or master’s degree in a related field
• Excellent organizational skills, ability to prioritize, and attention to detail
• Minimum of two years of experience in localization project management or related work
• Familiarity with international English dialects and differences in English-speaking cultures 
• Can-do attitude with an openness to others' ideas
• Experience using spreadsheet and project management software 
• Familiarity with K–12 education, especially international education, is a plus 
• Knowledge of computer programming, mobile, and web technologies is a plus

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Empower local business owners with an incredible Android app-based ordering experience that both delights their customers, and keeps them coming back for more.

The Role

As a member of one of our Consumer Product Engineering  squads, you will create innovative experiences in the Android version of our Consumer app,  that help hungry pizza buying customers order the food they love from their local pizzerias. You will work collaboratively with our other Product Engineering squads to collectively define and execute the product roadmap against company goals and realistic timelines. You will help us develop and test hypotheses to optimise the experience and be a driving force on cross-departmental squads to identify and prioritise high-impact opportunities.

The Team

Your day-to-day team would include a collaborative group of passionate mobile app engineers, backend  engineers, QA engineers, Designers and Data professionals working across our offices in Skopje, New York City and Belfast. You will also partner cross-functionally with such teams as Analytics and Marketing on product launches and ad hoc efforts. We care passionately about supporting and growing empowered Product Engineering teams. Our Product Engineering leaders have a people-first mindset; we care massively about developing our people, as they develop our world class user experiences.

The Winning Recipe

 We’re looking for creative, entrepreneurial engineers who are excited to build world-class products for small business counters. These are the core competencies this role calls for:

• 5+ years of experience building consumer-focused commercial software
• Advanced Experience building Android apps using Kotlin
• Experience with various mobile patterns e.g. reactive programming, MVVM
• Experience testing Android applications with frameworks such as JUnit, MockK
• Experience with Android Jetpack including Compose, Hilt, Flows and Coroutines
• Understanding of the full product development life-cycle and an agile mindset
• Experience in using experimentation, analytics and A/B testing user experiences to get to the best possible solutions

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• Annual conference attendance and training/development budget
• Market leading maternity and paternity schemes
• Discounts for local pizzerias (of course)

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

• 30 minute introductory meeting
• 30 minute hiring manager meeting
• 60 minute pairing interview
• 60 minute technical interview
• 30 minute CTO interview
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Customer Support Specialist I   

100% Remote (U.S. Based Only - Select States, See Below) 

About the role

As a Support Specialist I, you will take ownership of incoming community questions, technical issues, and payment issues through various channels including, but not limited to, email and chat messaging. You’re technically astute with a keen ability to quickly understand the technical issue they’re experiencing or uncover potential new issues that need to be reported. As an expert in our product, you’re easily and effectively able to provide our customers with resolutions or alternate solutions. This position requires you to be a strong team collaborator, have effective multitasking skills, and resolve issues with urgency and care.

We are a Community Operations team, passionate about our product, and making an impact for our customers. We work collaboratively across all departments to create a community-first culture built on trust, transparency, advocacy, and growth.  Our support team is an integral part of our business and every day they are on the front lines helping thousands of StyleSeat Pros and Clients troubleshoot and replicate technical issues while providing high-quality product support so our customers can get back to growing their business or booking with their beauty squad!

What you’ll do

Main Responsibilities 

• Being an expert in StyleSeat’s product and features for both web and mobile
• Prioritizing urgent and escalated issues
• Translating technical language and troubleshooting steps in a way that anyone could understand
• Maximizing customer satisfaction through timely and accurate resolution of inquiries/issues
• Collaborating with your team lead and QA to escalate critical issues
• Participating in testing of new and updated features, including bug fixes and logging them in JIRA
• Resolving Tier 1 and 2 incoming inquiries via email and chat in a manner determined by department Service Level Agreements
• Presenting updates, feedback, or customer stories at team and company meetings
• Gathering, logging, and reporting customer feedback through the guidance of the Product Engagement and/or Success Team and all team leads/supervisors
• Assisting other teams with ticket volume, as needed
• Reporting potential fraud, quality issues, or payments-related questions to the Fraud & Compliance team
• Available to work Pacific Time hours, provide weekend support as needed with equal day off during the weekday

Some year 1 objectives

• Complete a guided training within one month from the start date and apply learning to resolve customer issues
• Continue building on foundational knowledge and tackling increasingly more complex inquiries
• Develop proficiency with the product and upon consistently meeting ticket goals, take part in projects that help support Community Operations

Success Metrics 

• Meet ticket resolution goals that are based on hours worked; for a 40-hour work week, specialists would resolve 120-150 or more tickets
• Provide an initial response to tickets within 5-6 business hours
• Receive feedback on tickets to ensure responses align with our brand and provide accurate information promptly
• Receive follow-up on CSAT surveys submitted by our community, with a minimum goal of 70% CSAT for own personal tickets

Desired traits 

• Inquisitive with a willingness to learn the product and tools to help investigate issues
• Solution-oriented and focused on delighting the customer and providing an engaging, positive experience with support
• Adaptable to change in a dynamic environment and able to pivot quickly
• A resilient attitude that is contagious to those around them

Who you are 

Successful candidates can come from a variety of backgrounds, yet here are some of the critical and nice-to-have experiences we’re looking for:

• 1+ years working in a Customer Support or Product Support role (remote environment preferred)
• Able to demonstrate a solid understanding of our core product and service offering
• A passion for ensuring outstanding customer support with a solutions-oriented attitude
• Proactive and takes ownership of all tasks from start to finish 
• A tenacious self-starter to the core, and thrives in a fast-paced and progressive environment
• Effective and empathic communicator both in written and verbal form
• Comfortable and confident making outbound calls and receiving inbound calls
• You have deep, genuine care and empathy for our customers that is displayed through all interactions
• Maintain a positive attitude focused on customer satisfaction, and a team player mentality

Nice-to-haves

• Working knowledge of Freshdesk, JIRA, Looker, and Stripe
• Knowledge in Card Not Present (CNP) payments processing
• Experience working at a fast-paced startup or tech environment

Shift Availability 

• This position will work Wednesday-Saturday (4 x 10-hour days) *schedule is subject to change.

Salary Range

Our job titles may span more than one career level. The career level we target for this role has a base pay between $19.62 and $23.61. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Base pay ranges are subject to change and may be modified in the future. 

Who we are 

StyleSeat is the premier business platform for SMBs in the beauty and wellness industry to run and grow their business; and a destination for consumers to discover, book, and pay. StyleSeat has powered over 200 million appointments, totaling over $12 billion in revenue for small businesses. StyleSeat is a platform and marketplace designed to support and promote the beauty and personal care community. 

Today, StyleSeat connects consumers with top-rated beauty professionals in their area for a variety of services, including hair styling, barbering, massage, waxing, and nail care, among others. Our platform ensures that Pros maximize their schedules and earnings by minimizing gaps and cancellations, effectively attracting and retaining clientele.

StyleSeat Culture & Values 

At StyleSeat, our team is committed to fostering a positive and inclusive work environment. We respect and value the unique perspectives, experiences, and skills of our team members and work to create opportunities for all to grow and succeed. 

• Diversity - We celebrate and welcome diversity in backgrounds, experiences, and perspectives. We believe in creating an inclusive work environment where everyone can thrive. 
• Curiosity- We are committed to fostering a culture of learning and growth. We ask questions, challenge assumptions, and explore new ideas. 
• Community - We are committed to making a positive impact on each, even when win-win-win scenarios are not always clear or possible in every decision. We strive to find solutions that benefit the community as a whole and drive our shared success.
• Transparency - We are committed to open, honest, and clear communication. We hold ourselves accountable for maintaining the trust of our customers and team.
• Entrepreneurship - We are self-driven big-picture thinkers - we move fast and pivot when necessary to achieve our goals. 

Applicant Note: 

StyleSeat is a fully remote, distributed workforce, however, we only have business entities established in the below list of states and, thus, are unable to consider candidates who live in states not on this list for the time being. **Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

* Alabama

* Arizona

* California

* Colorado

* Florida

* Georgia

* Illinois

* Indiana

* Maryland

* Massachusetts

* Michigan

* Nebraska

* New Jersey

* New York

* Ohio

* Oregon

* Pennsylvania

*Virginia

* Washington 

Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims Account Services team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

This role is responsible for supporting process improvement and issue resolution in the Oscar claim environment for the Oscar Insurance business. The Senior Analyst, Claims Account Services role organizes, scopes, triages, investigates and/or executes on solutions and process improvements for claims issues raised by our P&L and provider partners. This is accomplished by conducting root-cause analysis and working cross-functionally with the appropriate teams to improve workflows, workflow tooling, platform logic,  claims adjudication logic, and any other systemic or behavioral issues impacting claims payment.

You will report to the Manager - Claims Account Services.

Work Location: 

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. 

If you live within commutable distance to our New York City office ( in Hudson Square), our Tempe office (off the 101 at University Ave), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.  

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $72,800 - $95,550 per year. The base pay for this role in all other locations is: $65,520 - $85,995 per year. You are also eligible for employee benefits, participation in Oscar’s unlimited vacation program and annual performance bonuses.

Responsibilities

• Ingest information from internal and external partners regarding adverse claim outcomes; collaborate with partners to scope, size, prioritize items and deliver solutions.
• Utilize data analysis skills and tools to develop accurate, quantitative analyses of issues.
• Translate observations, findings and analysis results into detailed–often technical–business requirements; submit to and collaborate with internal partners to effectuate change.
• Provide occasional subject matter expertise support on external provider calls
• Surface and escalate potential high-impact/global issues and work as an advocate for solutions
• Use insights from partner submissions, data mining, process monitoring, etc., work with the team to proactively identify thematic areas of opportunity to solve problems.
• Perpetuate a culture of transparency and collaboration by keeping stakeholders well informed of progress, status changes, blockers, completion, etc.; field questions as appropriate.  
• Support Oscar run state objectives by providing speedy research, root cause analysis, training, etc. whenever issues are escalated and assigned by leadership.  
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• A bachelor’s degree or 4+ years of commensurate experience 
• 2+ years experience deriving business insights from large datasets and solving problems 
• 1+ years experience improving business workflows and processes 
• 1+ years experience in claims processing or billing within a healthcare organization
• 1+ years experience collaborating with internal and/or external stakeholders
• Experience using SQL

Bonus Points

• An academic and/or professional background in engineering, data, or healthcare
• Knowledge management, training, or content development in operational settings
• Process Improvement or Lean Six Sigma training ands
• 2+ years experience in a technical role (QA analyst, PM, operations analyst, finance, consulting, industrial engineering) or a process improvement role (Six Sigma or similar)

About OffSec

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec’s distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams on today’s most critical skills.

Become a part of our global presence and work from anywhere.With team members in over 40 countries, we believe in inspiring people of all backgrounds and communities. The OffSec team is composed of diverse, internationally published authors, conference speakers, and seasoned information technology professionals from both the private sector and governments worldwide.

Excited about our mission and what we do? Apply and join us!

About the Job

We’re looking for an experienced manual Quality Assurance tester to join our engineering development team as part of our quest to build the best learning platform in the world. You will work closely with developers to build and document test plans for new features, then execute those test plans independently in our development, pre-production and production environments.

Our QAs are our final authority in the process of building high quality releases of our learning management system: you have the final technical say in whether a software module is suitable for promotion to the next higher environment.

QAs also work closely with our SDET and Automation engineers to build automations of the tests that the QAs develop to promote consistent regression.

Duties and responsibilities

• Creates and documents test plans on applications and related technology to verify that the business, technical and functional requirements are being met through the software development lifecycle.
• Work with developers to ensure the developers are executing test plans and documenting results during the development phase.
• Conducts end-to-end testing according to the test plan, files bug reports and has the initiative to go “off script” in pursuit of uncovering obscure boundary defects.
• Executes test plans in an effort to identify defects prior to production.
• Advise SDET and Automation engineers on the creation of automation for their test plans
• May also include Production Certification which requires manual/automated scripts be executed to certify production health and/or identify post-production defects

Qualifications

• Manual Automation testing and thorough knowledge around testing methodologies.
• Strong web services testing experience.
• 4+ years of Quality Assurance experience
•  Hands-on experience in test automation of APIs, webservices and Microservices.
• Experience working with UI automation tool like Cypress is a plus
• Proficient in defect tracking/Quality assurance tools such as JIRA.
• Competent technical skills and good time management skills.
• Ability to work in a team and individually.
• Experience with QA processes and deliverables in an Agile/SCRUM environment.
• Strong verbal and written communication skills with the ability to communicate clearly and effectively to varying audiences
• Well-versed with all stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

Working conditions

This role is a full-time salaried position. Work hours for this position are flexible and will be performed from a home office. Must be located in the Philippines.

Direct reports

This position has no direct reports.

EEO

OffSec provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The role: 

As the Marketing Systems Administrator, you are responsible for operating and optimizing marketing systems with a primary focus on Marketo and integrated applications. You’ll manage and ensure data hygiene and compliance with privacy legislation, collaborate on marketing automation strategies, and develop reporting, documentation, and processes to drive efficiencies and effectiveness of the team. You are a Adobe Certified Expert (Marketo Engage Business Practitioner) with at least 3 years of Marketo administration experience and proficiency in B2B tool integrations.

You will: 

• Operate, configure, troubleshoot, and administer Marketo and integrated applications, including Drift
• Configure and manage data syncs/integrations between Marketo and other tools (including Salesforce Sales & Service Cloud) using both pre-built connectors and middleware (such as Workato or Zapier)
• Manage and maintain data hygiene, data integrity, and record limits in Marketo
• Ensure that Marketing automation is in compliance with data privacy legislation (including international legislation)
• Create and optimize programs, email campaigns, landing pages, and other deliverables in Marketo in collaboration with the Marketing Operations Specialists
• Manage, maintain and optimize lead scoring models in Marketo
• Implement strong quality assurance (QA) processes to ensure accurate execution of campaigns 
• Proactively review and identify areas to increase efficiencies with automation
• Manage reporting and maintenance in Marketo, including campaign tracking and analytics
• Collaborate with the Director, Marketing Operations to evolve the Marketing tech stack strategy, including evaluation process for existing and new technologies
• Create and maintain systems documentation, including field dictionaries and process documentation

Why you’ll love this role:

• You are an Adobe Certified Expert - Marketo Engage Business Practitioner and passionate about that
• You have 3+ years experience as a Marketo administrator
• You are experienced at Marketo integration with other commonly used B2B tools (e.g. Salesforce) and internal systems/data sources

Why you’re a great fit:

• You have strong experience with the following: Salesforce, Drift, and any data warehouse (e.g. Snowflake)
• You know how to implement privacy legislation (e.g. CAN-SPAM, GDPR, CCPA) in a Marketing Automation Platform  
• You have built or supported B2B or Edtech SaaS demand generation and digital marketing campaigns 
• You have project management certification or experience

Base compensation: $85,000 - $95,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience. 

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Deliver clean and functional code in accordance with business requirements.
• Consume data from any source, such as flat files, streaming systems, or RESTful APIs  
• Develop a high level understanding of data ecosystems and its impacts on adjacent systems.
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Implement observability in the form of metrics, logging, and monitoring
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming)
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Experience with revision control (Git)
• High level understanding of cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• High level understanding of Queuing technologies (Kafka / SNS / RabbitMQ etc)
• High level understanding of Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills

The base salary hiring range for this position is $56,300 to $81,100. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Communicate with business leaders to help translate requirements into functional specification
• Develop broad understanding of business logic and functionality of current systems
• Analyze and manipulate data by writing and running SQL queries
• Analyze logs to identify and prevent potential issues from occurring
• Deliver clean and functional code in accordance with business requirements
• Consume data from any source, such a flat files, streaming systems, or RESTful APIs    
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming) 
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Strong experience with revision control (Git)
• Experience with cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc
• Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills
• Strong experience with use of RESTful APIs
• High level understanding of HL7 V2.x / FHIR based interface messages.
• High level understanding of system deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform)

The base salary hiring range for this position is $72,100 to $125,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

How will this role have an impact?

A Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Communicate with business leaders to help translate requirements into functional specification
• Develop broad understanding of business logic and functionality of current systems
• Analyze and manipulate data by writing and running SQL queries
• Analyze logs to identify and prevent potential issues from occurring
• Deliver clean and functional code in accordance with business requirements
• Consume data from any source, such a flat files, streaming systems, or RESTful APIs    
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming) 
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Strong experience with revision control (Git)
• Experience with cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc
• Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills
• Strong experience with use of RESTful APIs
• High level understanding of HL7 V2.x / FHIR based interface messages.
• High level understanding of system deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform)

The base salary hiring range for this position is $92,300 to $160,800. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.