Salesforce Administrator - salesforce Remote Jobs

9 Results

6d

Senior Salesforce Administrator

XplorPune, India, Remote
salesforcemobileslack

Xplor is hiring a Remote Senior Salesforce Administrator

Job Description

About the Opportunity

You’ll join the Salesforce division of IT Data Management Team — the team that provides expertise and support to our various business verticals. More specifically, you will play an important role in leveraging Salesforce to enable these business verticals to support our customers and achieve business KPIs. We are seeking a proactive team player with a passion for continuously improving and enhancing our Salesforce platform and an eagerness to learn new skills and grow. In this role as a Senior Salesforce Administrator, you will be responsible for gathering requirements and feedback, as well as designing and implementing best-practice solutions. Our team places a great deal of importance on the user experience of our Salesforce platform. As such, you will be tasked with stakeholder management, documentation/training, and developing solutions that prioritize user satisfaction. 

Responsibilities

Reporting to the Salesforce Team Lead, you’ll help us drive business efficiencies by leveraging various Salesforce products. Some other responsibilities include: 

  • Resolving support tickets assigned directly or escalated to you 

  • Fulfilling business as usual type requests like user creation, permission and queue assignment or data actions (insert, update, upsert, delete and export) 

  • Designing and optimizing business processes 

  • Managing multiple Salesforce orgs across Xplor

  • Identifying and gathering requirements from users and stakeholders 

  • Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports, apps, actions, mobile administration 

  • Salesforce org level security type changes such as roles, profiles, permission sets (and groups), OWD, sharing rules, folders etc. 

  • Monitoring and improving data quality, leveraging duplicate management, validation rules and automation to enrich customer data 

  • Proactive system maintenance including health check, optimizer, release updates and security reviews 

  • Testing deployments before they are released 

Qualifications

Required qualifications:

  • Exceptional Salesforce product knowledge 

  • At least 3 years of hands-on experience as an administrator in the platform 

  • Certified Salesforce Administrator 

Desirable qualifications:

  • Additional Salesforce Certifications (Platform App Builder, Advanced Administrator, Sales/Service Cloud Consultant, Business Analyst) 

  • Trailhead Superbadges and Trailhead Ranger

  • Active in the Salesforce Community (Trailblazer or others like the Ohana slack, Facebook groups etc.) 

Skills and Knowledge:

  • Available and responsive to questions from users and the team 

  • Requirement gathering and note taking skills 

  • Excellent relationship building and communication skills to interact with stakeholders at all levels 

  • Understanding of the Salesforce security model and staying up to date with upcoming changes to it 

  • Flow Builder and other declarative automation tools 

  • Can read basic apex code for troubleshooting 

  • Salesforce configuration knowledge around fields, page layouts, lightning app builder, record types, out of the box automation tooling like lead/case assignment rules, case escalation rules, entitlement processes, reports and dashboards 

  • Salesforce best practices, and the ability to convey those to users in a meaningful way they can understand 

  • Deep understanding of relational databases, especially the standard object schema, and how object relationships work in Salesforce (i.e. master-detail vs lookup, many to many relationships and external objects) 

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11d

Salesforce Administrator

SmartRecruitersUSA, REMOTE, Remote
Bachelor's degree5 years of experiencesalesforceDesignc++

SmartRecruiters is hiring a Remote Salesforce Administrator

Job Description

This position will be responsible for key activities on the Salesforce platform, including system administration, system configuration, user roles and profiles setup, permission sets, custom fields, record types, page layouts, list views, reports, dashboards, training, and ongoing support.

The Salesforce Administrator must have the ability to work as part of a collaborative team to be successful. This individual must be proactive, take initiative and have the ability to reach out to ensure tasks and deliverables are met, and that risks and mitigation strategies are uncovered. This individual will work closely with stakeholders in Sales, Professional Services, Customer Success, and Finance to ensure seamless alignment across the business.

The Salesforce Administrator must communicate with confidence, build relationships through inspiring trust and sharing information, and be able to challenge assumptions.

What You'll Deliver:

  • Administration of the Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, and reports.
  • Implement and maintain integrations between Salesforce and other systems.
  • Familiarity with tools such as Gainsight, Certinia, Magentrix, Ringlead, ZoomInfo, Outreach, CPQ, Service Cloud, Conga and others is preferred.
  • Monitor system performance and troubleshoot issues as they arise.
  • Provide user support, training, and documentation as needed.
  • Stay informed about Salesforce updates and best practices, and recommend improvements to maximize the platform's effectiveness.
  • Collaborate with cross-functional teams to gather requirements and prioritize enhancements.
  • Participate in the planning and execution of new Salesforce initiatives.

Qualifications

  • Bachelor's degree in business, computer science, a quantitative or business-related field, or equivalent functional experience within a scaling organization
  • Minimum of 5 years of experience as a business systems analyst or Salesforce Admin
  • Proven track record of supporting C-Level executives and driving corporate-wide initiatives
  • Familiarity with Salesforce administration as it relates to the SaaS customer journey
  • Capable of identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role.
  • Use various forms of written and verbal communication to gather information about a business process and translate that into system design and requirements. Analysts are required to communicate with team members of all levels.
  • Technical: Technical skills are also important in upgrading, troubleshooting, and implementing new programs is one of the requirements of a systems analyst.
  • Project management: This role often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion. 

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13d

Senior Salesforce CPQ Administrator

BloomreachRemote (USA)
agileBachelor's degreeremote-firstsalesforceDesignc++

Bloomreach is hiring a Remote Senior Salesforce CPQ Administrator

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

What challenge awaits you? 

The RevOps function at Bloomreach brings our sales, marketing, finance, product, and customer success teams together to build and drive our GTM strategy.  Ultimately, RevOps exists to ensure we are doing everything possible to help our Revenue teams deliver value to customers and exceed Bloomreach’s financial plan. 

We are seeking a skilled and experienced Senior Salesforce CPQ Administrator to join our Revenue Operations team. In this role, you will play a crucial part in optimizing our new Salesforce CPQ platform to support our sales, pricing, and quoting processes. The ideal candidate will have a strong understanding of Salesforce CPQ functionality, a proven track record of successfully implementing and managing CPQ solutions, and the ability to collaborate effectively with cross-functional teams to drive business objectives.

This role requires a strategic thinker with strong technical expertise in Salesforce administration, a passion for process optimization, and a collaborative mindset to work cross-functionally with various teams.

Your job will be to:

  • Administer and configure Salesforce CPQ to support sales workflows, pricing models, product configurations, and quoting processes.
  • Collaborate with Sales, DealDesk, Finance, Product and Service teams to gather requirements, design solutions, and implement changes in Salesforce CPQ.
  • Manage product catalog, price books, discount schedules, and pricing rules within Salesforce CPQ.
  • Customize and maintain CPQ templates, quote documents, and contract generation processes to meet business needs.
  • Develop and maintain Salesforce CPQ reports and dashboards to provide insights into sales performance, pricing trends, and quoting efficiency.
  • Conduct regular audits and quality checks to ensure data accuracy and system integrity within Salesforce CPQ.
  • Provide user training, support, and documentation to enable sales teams to effectively utilize Salesforce CPQ.
  • Stay informed about Salesforce CPQ best practices, new features, and industry trends to continuously optimize system performance and capabilities.
  • Collaborate with Salesforce administrators, developers, and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless integration with other systems.
  • Collaborate with internal stakeholders and third-party vendors to troubleshoot issues, implement enhancements, and ensure seamless processes for DocuSign CLM. 

You have the following experience and qualities:

Professional experience

  • Bachelor's degree in Business Administration, Information Technology, or related field.
  • 3+ years of experience as a Salesforce CPQ Administrator in a SaaS or technology-driven environment.
  • Salesforce Certified CPQ Specialist certification required.
  • Proficient understanding of Salesforce Sales Cloud and Salesforce Lightning Experience.
  • Previous CLM software (DocuSign CLM, Conga etc) is a plus.  
  • Strong analytical and problem-solving skills with a keen attention to detail.
  • Excellent communication, collaboration, and interpersonal skills.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Experience working in Agile or iterative development methodologies is a plus.

Personal qualities

  • Strong analytical skills with the ability to understand and solve complex problems, troubleshoot issues, and optimize system performance.
  • Excellent communication skills with the ability to interact effectively with stakeholders at all levels, translate technical concepts to non-technical audiences, and foster collaboration across teams.
  • Self-motivated and proactive with a strong sense of ownership and accountability, capable of managing multiple priorities in a fast-paced environment.

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $85,000-$115,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

  • Health care including medical, dental, and vision insurance
  • 401k plan with employer contribution

 

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • TheBloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coachIvo Večeřais available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

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19d

Salesforce System Administrator

CieloGurugram, India, Remote
agile5 years of experiencesalesforceDesignscrum

Cielo is hiring a Remote Salesforce System Administrator

Job Description

The Salesforce System Administrator will support the administration and development of the Growth team CRM application. This role will also help support the administration of other Growth technology tools including 6sense, Ringlead and Zoominfo. The administrator must have strong problem-solving skills and poses a keen ability to understand and conceptualize applications from both a technical and user perspective.  

Duties and Responsibilities:

  • Identify business needs, opportunities, and problems related to the CRM and document requested changes/business requirements.
  • Analyse requirements and collaborate with the Rev Ops Team to determine effective solutions and propose to key stakeholders.
  • Prioritize and estimate requirements with the Rev Ops Technology Team during regular Scrum Team meetings.
  • Actively participate in all Scrum meetings as a member of the Rev Ops Technology Team.
  • Collaborate with IT to design, implement, test, and deliver custom solutions where programming is needed.
  • Assist in the preparation, facilitation, and execution of User Acceptance Testing as necessary.
  • Assist in the training of stakeholders to ensure successful adoption of delivered solutions.
  • Maintain data integrity for business intelligence, working closely with the Business Intelligence Analyst.
  • Manage user accounts and permissions within the CRM.
  • Build and maintain relationships between business units, technology teams, and support teams.
  • Manager support queue of Growth Technology Service Desk tickets.

Qualifications

Position Requirements

Education:

  • Bachelor’s Degree in Management Information Systems or related field of study

Experience:

  • At least 2-5 years of experience as a CRM Administrator, specifically Salesforce
  • Experience participating in requirements gathering sessions and writing formal requirements documentation
  • Strong requirements analysis abilities
  • Excellent working knowledge of business analysis, quality assurance, and system development methodologies
  • Excellent writing/editing and verbal communication skills, with the ability to develop and deliver compelling presentations in support of recommendations
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives
  • Superior verbal, written and presentation skills required with the ability to work and communicate with all levels of management

Exposure:

  • Strong technical skills coupled with business intelligence and a deep understanding of customer's needs so that they can be transformed into system requirements
  • Experience with Scrum (or other agile methodology) is a plus

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+30d

Salesforce Administrator

RevalizePoznań, Poland, Remote
salesforce

Revalize is hiring a Remote Salesforce Administrator

Job Description

We are looking for a highly motivated individual to incorporate into our Business Systems team that will act as a Salesforce Administrator. As a Salesforce Administrator you will be reporting to the Vice President of Business Systems. In this role, you will be responsible for administering multiple systems with a heavy focus on Salesforce (SFDC). 

  • Supporting users and documenting issue resolution through use of a ticketing system within a designated SLA timeframe.
  • Supporting Business Systems Managers with objects involving data upload, configuration changes, best practices alignment, system audit, etc. as needed.
  • Governing user access for systems and applications based upon company SOPs and security standards.
  • Ensure optimal performance of SFDC and installed apps
  • Evaluating and coordinate install of new Salesforce releases while also providing training and support to related user groups.
  • Salesforce configuration changes, including (but not limited to): Flow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports when approved and coordinated with other development.

Qualifications

Qualifications

  • Salesforce product knowledge with minimum 3-5 years administration experience
  • Experience with Salesforce integrations
  • Certified Salesforce Administrator
  • Ability to provide Salesforce training and end-user support
  • Language proficiency (spoken and written) in English and German required

Desired Competencies

  • Experience in Hubspot or similar marketing automation solutions
  • Experience in NetSuite and CPQ
  • Salesforce Advanced Administrator Certification
  • Active in Salesforce community

Knowledge, Skills, and Abilities

  • Proactive attitude towards platform enhancements
  • Desire to implement best practice solutions
  • Excellent relationship-building skills and ability to serve as liaison to stakeholders at all levels
  • Gathering requirements and proposing technical solutions
  • Training users and creating training materials

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+30d

Salesforce Administrator Specialist

Pilmico Foods CorporationMakati, Philippines, Remote
Bachelor's degreesalesforcemobile

Pilmico Foods Corporation is hiring a Remote Salesforce Administrator Specialist

Job Description

The Salesforce Administrator Specialist (Digital Experience Specialist) is responsible for managing Pilmico’s customer journeys by ensuring digital experience is relevant and personalized to users and that digital service and campaigns are designed, built and delivered to best practice user experience principles.  The Digital Experience Analyst utilizes marketing automation platforms and fully leveraging its capabilities.  It also includes the responsibility for the day-to-day configuration, fulfillment & support, maintenance and improvement of these platforms. Working closely with the sales, marketing, designers, developers and project managers. Within the SFIA profile, the Digital Experience Analyst must demonstrate Level 3 responsibilities, i.e. Enable the competencies outlined.

Qualifications

  • Bachelor's degree in Marketing / Communication / Business Studies / Information Technology or any related field. A Certified Digital Marketer is a bonus.
  • Solid knowledge of Marketing Technology solutions like Salesforce Marketing Cloud, Adobe Experience, HubSpot, Hootsuite, Facebook Business Manager, Instagram for Business, Twitter for Business, Viber for Business.
  • High level of accuracy and attention to detail.
  • Proficient in marketing research and statistical analysis.
  • Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Ability to assess the impact of new requirements on new marketing technologies and other integrated systems.
  • Must be passionate about marketing and technologies used to support online and/or mobile publishing operations; 
  • Professional client communication, both written and verbal.
  • Ability to handle multiple projects and prioritize responsibilities in a fast-paced environment.
  • Keen problem-solving skills and troubleshooting abilities.

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+30d

Sr. Salesforce Administrator

SkechersManhattan Beach, CA, Remote
Bachelor's degree5 years of experiencejirasalesforceDesign

Skechers is hiring a Remote Sr. Salesforce Administrator

Job Description

Skechers is a global footwear and apparel brand where you will see that your work has impact on day one.  Our Enterprise Applications team is focused on modernizing our tech stack to support Skechers’ growth worldwide.  To that end, Skechers has invested in Salesforce Service Cloud, Sales Cloud and CloudCraze and we are seeking a talented and highly motivated Senior System Administrator to manage and maintain forward our Salesforce orgs.

As a Senior Salesforce Administrator, you will work cross-functionally with the Sales, Customer Care, Marketing, Finance, and Business Operations teams to accelerate revenue growth and teamwide productivity leveraging our Salesforce Platform. You will be the expert in how Skechers operates, leverages, and reports on the Salesforce platform and other service-based technology tools to eliminate inefficiency and champion productivity across the Service team and wider company. The ideal candidate is a motivated, self-starter who is data-oriented, passionate about systems, and comfortable working in a fast-paced environment.

Our team culture values innovative thinking, diversity, creativity, listening and working collaboratively with all team members.

RESPONSIBILITIES

  • Provide comprehensive sales & service operational support, including but not limited to user headcount and capacity management, account and opportunity management, and Salesforce rules of engagement decisions.
  • Maintain a high level of data integrity and upkeep, managing Salesforce records with multiple data sources and implementing processes to cleanse records and provide high-value data for the sales & service team
  • Develop and maintain sales Key Performance Indicators (KPIs) and support the rhythm of the business through weekly, monthly and quarterly reporting.
  • Work with large data sets, along with the sales tools and systems, to build actionable reports and insights to drive pipeline.
  • Assist in the upkeep and maintenance of service and sales reporting, dashboards, and analytics.
  • Operate as a nexus point between departments, collaborating and fostering relationships cross-organizationally. Working with service/sales/marketing/product/data ops/finance/legal teams to execute requirements and implement integrations.
  • Design, develop & deliver robust and scalable reporting around pipeline health, deal management, attainment, etc. The goal is to promote visibility.
  • Work with the Sales System Ops team & Global Customer Care to help design new and improve current workflows/automation for Service Automation and Efficiency.
  • Partner with senior Ops members to manage territories and provide enablement to the sales team.
  • Administrating sales toolsets, and training new sales reps in their function and application
  • Partner and execute with the revenue operations manager on special projects and requests from sales and marketing teams.

Qualifications

  • Bachelor's Degree
  • 6+ years' experience as Senior Salesforce Administrator, Service Cloud with hands-on operations role working with a global contact center.
  • 4-5 years of experience in designing, developing, implementing and system management of Salesforce (experience on Service Cloud is required)

Certification Required:

    • Advanced Administrator (Required)
    • Amazon Connect (Preferred)
    • Platform App Builder (Preferred)
    • Service Cloud Voice (Accreditation) (Preferred)

WORK EXPERIENCE

  • Hands on proven experience in managing and configuring features and functionalities:
  • Omni Channel Exp
  • Chat-Bot
  • Service Cloud Voice
  • Amazon Connect (Telephony)
  • Dashboard and Reports 
  • Einstein and Configuring Knowledge (NBA)
  • Org Management (Storage & Performance Health) 
  • Technical Expertise with Integration and Middleware
  • Strong experience doing customization with APEX
  • Experience on SFDC business workflow
  • Background in Salesforce development including Salesforce Custom Objects, Apex, Triggers, Web Services, Visualforce, Lightning, REST APIs, SOAP Web Services and migration tools
  • Experience with at least one of the CPQ systems such as BMI, Steel brick or Apttus (Preferred)
  • Experience with Salesforce Administration including use of custom and standard fields and objects, workflow rules, data validation rules, and page layout changes.
  • Experience in Salesforce Lightning development, SDLC, and Salesforce Service & Experience Cloud
  • Experience working cross-departmentally within an organization.
  • Hands on Experience in running UAT and Production Deployments
  • Writing technical documentations and business requirements using tools like (Confluence, Jira and Lucid Charts) 
  • Excellent communication, organization, and time management skills.
  • Motivated, self-starter with the ability to multitask, hit deadlines, and prioritize projects in a fast-paced, startup environment.
  • Experience with receiving, analyzing, and interpreting results from large data sets.
  • Proficiency with Excel, Dataloader.io, and other data tools with high degree of confidence handling and analyzing large data sets.

JOB-RELATED EDUCATION

  • B.S. in Computer Science, Computer Information Systems, Engineering, Business Administration, or another relevant field of study, or equivalent work experience

 

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phData is hiring a Remote Salesforce Administrator - Sales Operations

Job Application for Salesforce Administrator - Sales Operations at phData

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+30d

Sr. Salesforce Administrator

salesforceslackc++

WhoWhatWhy is hiring a Remote Sr. Salesforce Administrator

Sr. Salesforce Administrator - WhoWhatWhy - Career Page To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regul

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