Sr. Salesforce Administrator

Location: Remote - US Only

About InMarket

Since 2010 InMarket has been a leader in 360-degree consumer intelligence and real-time marketing for thousands of major brands. Through InMarket's data-driven marketing platform, brands can build targeted audiences, activate real-time, and measure success in driving sales.

InMarket, which raised no venture capital funding to date, holds more than 25 patents across location, attribution and digital marketing, and its GeoLink self-service marketing platform was awarded Best Location Marketing Platform at the 2021 MarTech Breakthrough Awards and best Location Platform at the 2020 Digiday Technology Awards. InMarket ranked 280 on the 2021 Deloitte Technology Fast 500 list and its nationwide team is united across more than 30 states.

About the role:

The Salesforce Administrator will ensure that inMarket is capitalizing on the full features and benefits of the system, leading the full management of system usage and auditable track of Sales input and various user group needs, and ensuring the performance, security, and usability of our systems.  This person will provide technical knowledge and experience with an in-depth knowledge of the Salesforce platform. As the Salesforce Administrator, you will lead the design and delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a get-it done attitude and a passion to solve complex business and technology problems. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly.

This person will be the subject matter expert, will promote adoption, keep current on new releases, provide training and flag the accuracy of sales data within the system for business use. The Administrator will ensure all data is properly entered and integrated with accounting systems as well as to provide accurate historical records for the Company.  The Administrator will perform all system maintenance & updates, manage user accounts & training, develop & maintain dashboards & reports for all required stakeholders.

Your Daily Impact as a Salesforce Administrator: 

• Responsible for the full management of Salesforce for inMarket, providing insights, direction, discipline across all departments, and detailed support for the historical, accounting, and forecasting needs of the Company within Salesforce.  
• Work closely with internal stakeholders to design, configure and maintain Salesforce solutions that align with company needs and business objectives for Sales Leadership

• Proactively seek out and identify needed system changes and gather feedback from users.
• Faze out all 3rd party systems to integrate 100% in Salesforce to support all business units where deemed cost effective.
• Lead any required data migrations, integrations, and management activities to ensure data integrity.
• Create and document Sales processes to ensure data in Salesforce is managed correctly
• Provide ongoing support and training to users, troubleshooting issues as they arise.
• Administer and optimize the additional Salesforce module of CRM Analytics to support business processes and enhance user experience
• Proactively communicate and manage system changes without interruption to the users.
• Stay up-to-date with Salesforce best practices and new features, making recommendations for enhancements, modifying the system to increase benefits and usability while evaluating their impact on existing solutions
• Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions.
• Maintain, enhance, and create workflows, functions and configurations within Salesforce.
• Create new reporting capabilities and respond to ad hoc reporting requests as needed.
• Provide support functions as needed.
• Create and maintain dashboards and reports 

Your Experience and Expertise:

• Salesforce Administrator, Salesforce Architect or Salesforce Developer Certification required.
• 5+ years of experience in Salesforce Administration and Sales reporting
• In-depth knowledge of the standard capabilities of Salesforce, having successfully expanded on those capabilities through the use of custom code and /  or integration with external systems.
• Strong reporting background using standard reporting tools, including standard Salesforce reporting functionality.
• Looker and Tableau experience would be a definite asset.
• Previous re-engineering experience updating an existing Salesforce configuration to provide solutions for reporting, workflows and enhanced functions.
• Detail oriented and a self starter with strong written and interpersonal skills.
• Ability to work independently as well as part of a team.
• Proven ability to utilize Salesforce as a sales analysis tool.
• Team player with a positive “can do” attitude.
• Great communication skills with an enthusiastic personality.
• Strong problem solving skills, data and software applications.

 Benefits Summary

• Competitive salary, stock options, flexible vacation
• Medical, dental and Flexible Spending Account (FSA)
• Company Matched 401(k)
• Unlimited PTO (Within reason)
• Talented co-workers and management
• Agile Development Program (For continued learning/professional development)
• Generous Paid Parental Leave

 For candidates in California, Colorado, and New York City, the Targeted Base Salary Range for this role is $95,000 to $125,000.

Actual salaries will vary depending on factors including but not limited to work experience, specialized skills and training, performance in role, business needs, and job requirements. Base salary is subject to change and may be modified in the future. Base salary is just one component of InMarket’s total rewards package that also may include bonus, equity, and benefits.  Ask your recruiter for more information!

InMarket is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Privacy Notice for California Job Applicants: https://inmarket.com/ca-notice-for-job-applicants/

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquiais positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

Acquia is seeking a Principal Salesforce Administrator to join the Enterprise Business Systems Team in the Information Technology department. This position will play a pivotal role in continuing to enhance the Salesforce experience of Acquia’s users.

As the Principal Salesforce Administrator you will:

• Serve as a subject matter expert and systems administrator for Salesforce
• Be responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce
• Manage new and existing Salesforce integrations
• Work closely with functional leaders to translate business needs into a recommended design for development
• Implement declarative development solutions to meet business user requirements; work with development team as needed to implement code solutions
• Log, track, prioritize, manage and document issues, bugs, enhancement and feature requests in ticketing system
• Work closely with team members to share best practices, lessons learned, solution details, etc. to help continue growing the team’s knowledge of Salesforce

Minimum Qualifications:

• 8-13 years of experience working as a Salesforce Administrator
• Salesforce Advanced Administrator Certification
• Salesforce Service Cloud Consultant Certification
• Experience supporting, designing, and developing Salesforce in an enterprise environment
• Proven track record of understanding complex business requirements
• Experience troubleshooting and implementing automations such as process builder and flow
• Understanding of CPQ, products and price books
• Experience integrating and configuring managed packages and API integrations such as Intacct, Gainsight, Conga, Mavenlink, etc.
• Ability to support stakeholders throughout the software development lifecycle
• Ability to create test scripts for User Acceptance Testing (UAT) as new features are deployed
• Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment
• Deep understanding of business processes as they relate to the Salesforce application
• Comfortable with APEX code (our goal is to have minimal APEX used)
• Background in consulting is a plus

About You:

You are dependable, reliable, and able to work independently or as a member of a team. You are a self-starter who thrives in a fast-paced environment and unpredictable work environment. You possess strong problem solving abilities, initiative, and the ability to thrive under pressure. Your communication and interpersonal skills are exceptional.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

About the role:

Acquia is seeking a Senior Salesforce Administrator to join the Enterprise Business Systems Team in the Information Technology department. This position will play a pivotal role in continuing to enhance the Salesforce experience of Acquia’s users.

As the Senior Salesforce Administrator you will:

• Serve as a subject matter expert and systems administrator for Salesforce
• Be responsible for the day-to-day configurations, support, maintenance and improvement of Salesforce
• Manage new and existing Salesforce integrations
• Work closely with functional leaders to translate business needs into a recommended design for development
• Implement declarative development solutions to meet business user requirements; work with development team as needed to implement code solutions
• Log, track, prioritize, manage and document issues, bugs, enhancement and feature requests in ticketing system
• Work closely with team members to share best practices, lessons learned, solution details, etc. to help continue growing the team’s knowledge of Salesforce

Minimum Qualifications:

• 5-9 years of experience working as a Salesforce Administrator
• Salesforce Advanced Administrator Certification
• Experience troubleshooting and implementing automations such as process builder and flow
• Experience with Sales Cloud, CPQ, and Service Cloud
• Understanding of products and price books
• Experience supporting, designing, and developing Salesforce in an enterprise environment
• Proven track record of understanding complex business requirements
• Experience integrating and configuring managed packages and API integrations such as Intacct, Gainsight, Conga, Mavenlink, etc.
• Ability to support stakeholders throughout the software development lifecycle
• Ability to create test scripts for User Acceptance Testing (UAT) as new features are deployed
• Understanding of deployment best practices, including documenting user acceptance tests/sign offs to ensure the quality of developed solutions prior to production deployment
• Deep understanding of business processes as they relate to the Salesforce application
• Comfortable with APEX code (our goal is to have minimal APEX used)

About You:

You are dependable, reliable, and able to work independently or as a member of a team. You are a self-starter who thrives in a fast-paced environment and unpredictable work environment. You possess strong problem solving abilities, initiative, and the ability to thrive under pressure. Your communication and interpersonal skills are exceptional.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

About the opportunity

Homeward is looking for a Salesforce Administrator to join the team responsible for the design, implementation, and success of our Salesforce ecosphere. This individual will be responsible for owning support issues on a day-to-day basis, developing runbooks, and contributing to new strategic initiatives. The ideal candidate is a self-starter who takes pride in ownership of their projects, is able to effectively diagnose issues, develop solutions quickly, and communicate clearly with multiple stakeholders.

Responsibilities will include:

• Join our Salesforce Systems Team and have an immediate impact on the company and the implementation of our Salesforce instance
• Work directly with our Product and Engineering Team, members of our Sales & Operations teams, as well as the organization as whole, to improve the process of buying and selling homes
• Prioritize and manage incoming development requests from stakeholders, and effectively oversee the ticket queue to ensure timely resolution of Salesforce issues and enhancements.
• Collaborate on projects ranging from 3rd party integrations to development of new business processes that promote efficiency, scalability, and risk mitigation
• Focus on bridging the gap between development and end users
• Contribute to documentation, product scoping, and training
• Collaborate on strategies to manage Salesforce metadata & tabular data 
• Work side-by-side with our existing Salesforce experts to own Salesforce implementation and architecture planning 
• Work closely with our engineering team to build integrations & develop processes that scale our operations & sales efforts
• Wear both light development and administration hats - as a growing organization, we’ll need an administrator who can fill both roles to ensure we plan data structures and configurations for scaling

About you:

• Incredibly strong ownership of delivering the right solutions at high quality
• Strong written and verbal communication skills in English
• Demonstrated ability to effectively manage an inbound stream of requests
• Proven track record of working cross-functionally with stakeholders to communicate and deliver outcomes
• Experience developing within a highly customized Salesforce environment
• Ability to be flexible, wear many hats, pivot, and enjoy a dynamic environment
• Self-starter mentality with experience devising and testing hypotheses and implementing research plans; someone who can help the business identify the right questions to ask 
• 3+ years Salesforce administration experience, ideally in a growth business
• Credentials - SFDC Admin 201, Platform Developer I and Platform Developer II are pluses
• Experience with business operations tools such as:
• Github
• Dialpad
• Hubspot
• Zapier
• LeanData
• Validity
• And other Salesforce adjacent/integrated tools
• An open and collaborative mentality, Homeward is rapidly scaling biz and working with Salesforce will require analytical rigor, well-designed solutions, & strong collaboration

The Role

We are looking for a Junior Salesforce Administrator who will be primarily responsible for performing typical day-to-day activities and resolving inbound user inquiries within our Org. The ideal candidate will have prior experience in help desk-like environments with a focus on customer service, have prior experience in finance and a keen desire to learn.

What You'll Do

• Assist in the daily administration and support of Salesforce, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, validations etc.
• Provide first-line troubleshooting and support for Salesforce users, responding to helpdesk tickets and resolving issues promptly.
• Work closely with senior administrators/ architects and developers to implement changes or enhancements to the Salesforce platform which includes both build and quality assurance activities.
• Maintain data quality and integrity within Salesforce through regular data audits and cleansing.
• Develop and deliver training materials and sessions to new or existing Salesforce users.
• Stay updated with Salesforce releases and new features, and assist in the implementation of relevant updates.
• Create and manage reports and dashboards
• Participate in project meetings and contribute to the planning and execution of Salesforce projects.

Who You Are

• 1-2 years of experience as a Salesforce Administrator.
• Required Salesforce Administrator certifications include:
• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Service Cloud
• Exposure to a helpdesk environment with a focus on customer service and support.
• Firm grasp of Salesforce customization (objects, fields, record types, page layouts, validations and platform automations (flow) ).
• Strong problem-solving skills and attention to detail.
• Superb communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and grow in a dynamic environment.
• Experience in the finance industry is highly desirable.
• Exposure/ awareness of the following technologies is considered a benefit
• Salesforce Revenue Cloud
• Ironclad CLM
• Docusign
• NetSuite
• Databricks
• Boomi or other ETL tools

 Senior Salesforce Administrator 

Who We Are 

Cobalt was founded on the belief that pentesting can be better. Our pentests start in as little as 24 hours and integrate with modern development cycles thanks to the powerful combination of a SaaS platform coupled with an exclusive community of testers known as the Cobalt Core. Accepting just 5% of applicants, the Core boasts over 400 closely vetted and highly skilled testers who jointly conduct thousands of tests each year. 

Our award-winning, fully remote team is committed to helping agile businesses remediate risk quickly and innovate securely. Today, over 1,000 customers use Cobalt to run pentests on demand via Pentest as a Service, AKA PtaaS, a space which Cobalt pioneered (you could even say we wrote the book on it) and continues to lead. 

Description

We are seeking a skilled Salesforce Administrator to oversee the comprehensive administration of Salesforce and related GTM systems. The ideal candidate will be responsible for architecting solutions that adapt to evolving business requirements while adhering to Salesforce best practices. This candidate will increase go-to-market effectiveness by streamlining processes and supporting data integrity. This is a remote position for US based employees. 

What You'll Do

• Translate complex business needs into sound technical solutions that leverage salesforce best practices.
• Implement Salesforce enhancements, including the creation and optimization of flows, validation rules, approval processes, products/pricing and other automation features.
• Manage and maintain other elements of the core technology stack, which includes LeanData, Apollo, and SalesLoft.
• Establish and maintain the integration and data exchange between Salesforce.com and various systems.
• Maintain data hygiene of the salesforce database while supporting data imports and field updates
• Develop comprehensive documentation for new tools, workflows, and procedures.
• Troubleshoot and streamline workflow and technical issues for end users
• Provide support and guidance to operational teams and end-users, addressing support requests promptly.
• Execute on strategic Revenue Operations projects and new initiatives
• Administer user accounts for Salesforce and other related systems, ensuring proper access and security.
• Partner with Marketing Operations to ensure the smooth operation of the GTM technology stack. 

You Have

• Salesforce admin certification (201)
• Proven experience in Salesforce administration and system enhancements.
• Strong understanding of Salesforce best practices and functionality.
• 3+ years working with multiple GTM tools and understanding how to manage them
• Strong understanding of sales process flow and best practices
• A bias for action. You are experienced thriving and adapting in an environment that changes fast. 
• Excellent problem-solving skills and the ability to document processes clearly.
• Bachelor’s degree in business, information technology, or related field

Bonus If You Have

Experience working with SalesLoft, LeanData, Apollo, and other GTM tools 

Diversity at Cobalt

With over 45 nationalities already at Cobalt (and counting) we respect and celebrate diversity! We’re proudly committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. We support each other and are grateful for each Cobalter's contribution to our mission — let's make security dance! 

Please apply even if you don't think you meet all of the criteria above but are still interested in the job. Nobody checks every box, and we're looking for someone excited to join the team.

Why You Should Join Us

• Grow in a passionate, rapidly expanding industry operating at the forefront of the Pentesting industry 
• Work directly with experienced senior leaders with ongoing mentorship opportunities
• Earn competitive compensation and an attractive equity plan
• Save for the future with a 401(k) program (US) or pension (EU) 
• Benefit from medical, dental, vision and life insurance (US) or statutory healthcare (EU)
• Leverage stipends for:
• Wellness
• Work-from-home equipment & wifi
• Learning & development
• Make the most of our flexible, generous paid time off and paid parental leave 
• Work remotely from anywhere in the US, the UK, or Germany
  
  

  Pay Range Disclosure (For US openings only)

  Cobalt is committed to fair and equitable compensation practices. The salary range for this role is ($109,600.00 -  $137,000.00) per year + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.  The salary range may differ in other states and may be impacted by proximity to major metropolitan cities.