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Director, People Operations

BlueLabsWashington, District of Columbia, United States

BlueLabs is hiring a Remote Director, People Operations

About BlueLabs

BlueLabs is a leading provider of analytics services and technology for a variety of industry clients: including government, business, and political campaigns. We help our clients optimize their engagements with individual customers, supporters, and stakeholders to achieve their goals. Simply put: we help our partners do the most good by getting the most from their data. 

Today, our team of data analysts, scientists, engineers, and strategists come together from diverse backgrounds to share a passion for using data to solve the world’s greatest social and analytical challenges. We’ve served more than 400 organizations ranging from government agencies, advocacy groups, political campaigns, and businesses. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach-- serving a diverse set of industries, including the automotive, travel, consumer packaged goods, entertainment, healthcare, media, telecom, and more.


About the team: 

The Operations and People team supports the staff of BlueLabs, their work, and their clients. Ops and People at BlueLabs includes People Operations: supporting recruitment, onboarding, and the employee experience; Financial Operations: executing payroll, book-keeping, and financial planning; Technical Operations: supporting application access, asset management, and engineering  and broader Operational Logistics support: coordinating with corporate counsel and supporting facilities operations.


As a member of the Ops & People team, you might answer questions like:

  • What is a current need at BlueLabs, and how can we build a process that addresses it?
  • How can we make existing systems more efficient and values-driven?
  • How can I create a plan that sets BlueLabs, its staff, and its clients up for success?


As part of the Ops & People team at BlueLabs you’ll be working with a team of operations professionals with various work backgrounds and experiences who seek to make Blue Labs a more efficient, compliant, and positive place to work.

About the role:

The Director, People Operations leads all people engagement work at BlueLabs; ensuring a positive, accountable, and compliant employee experience throughout the company. This role requires a business savvy, empathetic leader willing to coach and advise while also pivoting to jump into the details. We are a kind, capable, growing team seeking a people person to develop our team members into their best selves. 

This position reports to the Vice President, Operations & People. 

In this position you will:

Talent Acquisition:

  • Identify and cultivate key sources of diverse talent (i.e., online candidates sources, key partner organizations, local organizations, and professional groups) that are aligned with Blue Labs’ work and positions
  • Lead on developing a values-driven pipeline and recruitment program 
  • Oversee and be accountable to the process of job description creation and candidate pipelines and metrics

Workforce Management (Performance, Retention, & the Employee Experience):

  • Lead and manage People Team members and bodies of work, including an Employee Experience Manager and People Operations Coordinator
  • Lead performance driven retention and culture-building initiatives including regular manager coaching/training and staff engagement events
  • Evaluate and resolve people challenges
  • Design and implement a feedback loop aimed at identifying and retaining high performing staff
  • Use data from the hiring feedback cycle to define profile and recruitment for new or vacant roles
  • Serve as point of escalation for employees regarding job satisfaction, relationships with colleagues, or any other personnel matters
  • Conduct review of compensation structure
  • Manage performance conversations and business goals process

Diversity, Equity, Inclusion, and Accessibility:

  • In collaboration with the Employee Experience Manager, serve as a resource to all staff on issues related to DEI; initiate and seize opportunities for change, dialogue and learning on diversity
  • Provide updated best practice information to the organization on issues of DEI.


  • Lead the success of the onboarding and offboarding process for employees, ensuring a positive employee experience and state-specific compliance
  • Oversee the correct, compliant, and timely completion of new hire and termination paperwork for employees; including offer letter drafting and execution, new hire paperwork paperwork and background checks, E-verify, Exit Interview completion, etc.
  • Lead on administration of all benefits Blue Labs provides, including 401K plan, health insurance, and phone stipends

Such other reasonable tasks as may be assigned by management.

What we are seeking:

  • A proactive, clear, and effective communicator, both digitally and verbally
  • Effective problem solving aptitude to identify problems, determine accuracy and relevance of information, generate and evaluate alternatives, and to make recommendations
  • Strong reasoning skills to identify rules, principles, or relationships that explain facts, data, or other information and analyze information to make correct inferences/draw accurate conclusions.
  • Demonstrated professional demeanor, impeccable ethics, and ability to work with complete respect for confidentiality of sensitive data and discretion
  • Customer service perspective eager to support our BlueLabs personnel
  • An effective project manager: someone who can keep many different projects and timelines moving forward at once
  • A process person who understands what needs to be accomplished overall and can adapt accordingly
  • Incredibly detail oriented and organized: someone who loves checking off items in a to-do list
  • Exceptional interpersonal skills including empathy and the ability to manage relationships with a diverse set of colleagues 
  • SHRM or HRCI certification, preferred
  • 5+ years of experience in a People-related field, i.e., HR or Talent
  • Experience managing multiple direct reports
  • Proficiency with Macs, Microsoft Office, Google Suite, Harvest, and Slack
  • Understanding of Federal and State employment and labor regulations

What recruitment looks like:

We expect to onboard this position in late October 2022. The successful candidate will complete up to three interviews (HR phone call, team/panel interview, and interview with leadership team). Duringthe interview process, you will be asked questions to describe your background and experience relevant to the position. This may include providing examples of projects you worked on, tools or applications you've used, and knowledge you have applied.  We often look for explanations of "how or why" so it's helpful to have details ready.

What We Offer:

BlueLabs offers a friendly work environment and competitive benefits package including:

  • Premier health insurance plan
  • 401K matching
  • Unlimited vacation leave
  • Paid sick, personal, and volunteer leave
  • 13 paid holidays
  • 15 weeks paid parental leave
  • Professional development stipend & tuition reimbursement
  • Macbook Pro laptop & tech accessories
  • Bring Your Own Device (BYOD) stipend for mobile device
  • Employee Assistance Program (EAP)
  • Supportive & collaborative culture 
  • Flexible working hours
  • Remote friendly (within the U.S.)
  • Pre-tax transportation options for commuting to our office in Washington, DC
  • Lunches and snacks
  • And more! 

The salary for this position is$130,000+ annually. 

BlueLabs has an office in Washington, DC, and while we would prefer candidates who are within a commutable distance to the office, we are open to considering candidates from within the U.S. 

At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations.  BlueLabs participates in E-verify.EEO is the Law(Link to external DOL site)

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Part-Time Navigator

Special XLos Angeles, CA Remote

Special X is hiring a Remote Part-Time Navigator

Employer: Undivided

Job Title: Part-Time Navigator

Undivided is searching for our next round of part-time Navigators to support parents raising children with disabilities. This part-time role presents an exciting opportunity to directly impact families raising children with disabilities.

Navigators partner with parents to map out where they may be able to increase the supports available to them, including insurance, public benefits, and the school system. Our goal is to take away the “don’t know what you don’t know” aspect of parenting and empower our families raising kids with disabilities with information, resources, and support to maximize their child’s potential.

This position provides an opportunity to share your experience and support families while working remotely from your home with flexible work hours.

Primary responsibilities:

  • Develop trust and rapport with clients
  • Work with parents to identify supports that are available to them
  • Work with parents to determine their priorities and goals, both short term and long term
  • Work with parents to develop a personalized action plan for their family
  • Support families by providing resources and guides as needed
  • Facilitate monthly 45-minute Boost calls with your clients
  • Communicate regularly with your clients within our app
  • Attend meetings as requested by clients such as IEPs, IPPs, and Self-Determination meetings
  • Support parents in the use of their account Binder to keep track of their child’s providers, therapies, assessments, evaluations, IEPs, and more
  • Perform a variety of administrative duties including capturing notes after client calls
  • Promote and amplify Undivided’s voice, mission, and culture of inclusivity

Required education and experience:

  • At least three years of personal experience or two years of professional experience navigating systems including special education, Regional Center, Medi-Cal, IHSS, and/or CCS; parent or volunteer experience welcome.
  • A minimum of one year of experience providing services to families of children with disabilities or directly to children with disabilities. Can include volunteer experience.
  • Bachelor’s or master’s-level training in social work, education, special education, human resources, counseling, nursing, or a family support–related field is a plus.

Required skills and abilities:

  • Critical thinking skills
  • Resourcefulness and flexibility
  • Excellent verbal, written, and interpersonal skills
  • Practical understanding of at least one key California system that Undivided clients use such as special education, Regional Center, Medi-Cal, and/or health insurance
  • Ability to show warmth and appreciation of human growth at all levels and understand the process of gaining trust and credibility with individuals and families
  • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
  • Ability to be professional, punctual, flexible, and reliable
  • Action-oriented attitude with strong problem-solving skills
  • Ability to handle sensitive information in a confidential manner
  • Ability to understand, uphold, and continue working toward accomplishing the mission, strategic goals, and performance measures of the organization

Preferred skills and knowledge:

  • Bilingual (Spanish)
  • Computer-literate with basic knowledge of Google Suite, data tracking programs, Notion, Slack, Vimeo, Zoom, etc.

If this sounds like you, please apply today!

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

Pay Type: Contractor

Employment Indicator: 15–40 hours per week as needed

Hiring Rate: Depends on experience

Seniority Level: Mid-level

Location: Headquarters is in Los Angeles area; Navigators work remotely

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Operations and Systems Analyst

Halcyon Financial TechnologySan Fransisco, CA Remote
2 years of experienceMaster’s Degreeslackazurescrumapi

Halcyon Financial Technology is hiring a Remote Operations and Systems Analyst

Halcyon Financial Technology provides information technology solutions to private equity, hedge fund, investment management firms, and family offices.

We strive to provide excellent client service at every level and in every interaction. We take client service so seriously that client satisfaction is the one and only SLA we guarantee to our clients.

We work as a team to meet the ever-evolving needs of our clients. We never settle for the easiest or quickest solution. Instead, we seek out the best long-term solution for our clients. We never get bored. We never slow down. There is a sense of urgency in everything we do. Our clients expect more. We deliver more.

HalcyonFT is Excellence in IT.


We are looking for a Full Time Operations and Systems Analyst to efficiently work in a Remote work environment. This role will support the development ofHalcyon Financial Technology, L.P. (“HalcyonFT”)’s processes and technology platform, with an emphasis on new and innovative ideas and strategies that are needed to support our growth and strategic goals. These activities shall seek to further HalcyonFT’s business, with respect to leadership in our current markets and best-in-class service offerings, by developing innovative application integrations and new business efficiencies.

The candidate should have experience applying subject expertise in evaluating business operations and processes. Identifying areas where process improvement and technical solutions would enhance business performance. Consulting across business operations and contributing specialized knowledge. Selecting the appropriate automation tools for their applicability to improving workflows. Defining measures of effectiveness and forecasts effectiveness in various scenarios and environments.


  • Work with HalcyonFT’s executive team, employees and vendors to develop and implement improved processes and technology
  • Own the innovation process: research, planning and implementation of innovation projects.
  • Use advanced statistical and analytical concepts to collect and analyze data and translate into actionable information and courses of action for decision makers.
  • Independently determine type of analysis and steps to be performed, research methodology, prepare detailed narrative analysis, and personally present findings to senior leaders.
  • Perform in-depth technical searches, criteria development, system evaluation plans, data gathering, operational analysis, evaluation reports, and decision reviews.
  • Evaluate and analyze impact of incorporating personnel, process structure, and technical systems into major organizations based on modernization.
  • Discover, map and analyze the existing internal processes.
  • Identify, prioritize and recommend high impact process and system change.
  • Manage and perform the implementation of process and system change with the aid of the project management team.
  • Identify and implement automation to drive quality and productivity improvements.
  • Work with the Client Service, Systems, Operations, Purchasing, and People Operations teams to implement the internal process and system change.
  • Monitor the MSP sector for best practices, innovative ideas, and emerging industry trends.
  • Responsible for examining the current systems architecture and working with business and technical staff to recommend solutions that result in more effective processes.
  • Develop and train employees on new processes and systems via new SOPs and training.
  • Demonstrate the ability to work with confidential data and ensure integrity of data.
  • Become a subject matter expert and administrator for core business applications.
  • Implement processes to maintain a high level of clean data across internal platforms


  • Minimum of 5 years of application and process improvement experience.
  • Minimum of 2 years of experience of Microsoft 365-related collaboration and automation technologies.
  • Minimum of 2 years automation experience.
  • Must have certification in one of the following or be willing to obtain within 12 months of employment: Scrum, Change Management, Six Sigma
  • Strong problem-solving skills and attention to detail.
  • Excellent written and verbal communication.
  • Strong time management and ability to prioritize.
  • A strong grasp of Business best practice and process-based methodology and a good knowledge of IT infrastructure and their role in delivering solutions to the business teams.
  • Ability to thrive in a fast-paced environment and work effectively under pressure.
  • Ability to maintain composure and professionalism in stressful situations.
  • Education: Bachelor’s degree


  • Education: Master’s degree
  • Managed Service Provider (MSP) experience
  • PowerShell scripting and API integration


  • $90,000-$130,000 Salary + Bonus


  • Exposure to cloud technologies such as Office 365, Azure, Dropbox, and Slack
  • Part of a team of senior technicians that aim to deliver exceptional service
  • Generous compensation
  • Best-in-class benefits: medical, dental, 401k and time off
  • Quarterly bonus
  • Opportunities to earn technical certifications
  • 1% of profits contributed to non-profits every quarter

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React Native Developer

KriptomatRemote job, Remote

Kriptomat is hiring a Remote React Native Developer

Kriptomat, the most user-friendly government-regulated European cryptocurrency exchange is looking for a new colleague to join us in the role of

React Native Developer

(remote role based in Europe / Croatia, BiH, Slovenia, Serbia)

Would you like to become a part of an innovative, bold and growing team? Are you passionate about cryptocurrency and blockchain industries?Would you like to be a part of the team developing web applications from scratch for up to 1 million users & more?

Then, please read on!

Who are we?

Kriptomat is a fintech company headquartered in Tallinn, Estonia. Ever since we got founded in February 2018, we have been growing and providing an unparalleled service to our clients. We are working tirelessly to ensure everyday people can purchase, store, send, and receive cryptocurrencies effortlessly. This movement has just begun, and we look forward to providing our crypto community with outstanding solutions for many years to come.

Find out more about us from our CEO:

What is this role about?

You will be on a mission to develop and maintain our functional and stable mobile application to meet our company’s needs, making sure our app is well coded and that it cuts edge.

You will work closely with our engineers to ensure system consistency and improve our user experience by being responsible for the server side of our web applications.

You will change people's look and experiences when it comes to personal finances by enabling them to access the wonderful word of blockchain through cryptocurrencies.

In this role you will :

  • Develop and maintain excellent React Native iOS / Android applications with clean code
  • Make sure they are always cutting edge
  • Implement pixel perfect UI's that match designs
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience
  • Integrate third-party API's
  • Release applications to the Apple and Google Play stores
  • Work with native modules when required
  • Work as a part of small team, which will include other React Native developers, a project manager, a QA professional, and a designer
  • Assist with building estimates
  • Interact with team via Slack, Google meet, and email
  • Track your time throughout the day using Jira
  • Be a part of a community of React Native developers who share knowledge and help each other as problems arise
  • Follow FullStack's detailed development process

What do we offer?

  • Work with a highly collaborative, innovative, diverse, and bold team, passionate about crypto and committed to continuous learning and personal/professional development
  • Enjoy remote work with all the necessary equipment for maximum comfort and performance
  • Access anything you need for your continuous professional development – from training courses and reference books to a personally organized growth plan
  • Have fun at team building activities and workshops


We review applications continuously, so please apply as soon as possible!


Customer Operations Specialist

GoMaterialsMontreal, QC Remote
3 years of experienceB2Bslack

GoMaterials is hiring a Remote Customer Operations Specialist

  • JOB TITLE: Customer Operations Specialist
  • STATUS: Full-time, permanent
  • COMPANY: GoMaterials
  • LOCATION: 642 rue Courcelle, Montreal, H4C 3C7 (Metro Saint-Henri) *Remote 95%
  • START: Immediately

Job Description

If you enjoy working in a fast-paced, ever-changing and exciting startup environment, then this is the job for you! As an operations lead, you’ll be responsible for processing quotes and orders, coordinating deliveries and communicating with our customers. In this role, you’ll be working closely with the sales team, as well as other members of the operations department. You’ll play a pivotal role in growing our business from day 1 and you’ll be able to continuously share your ideas with us. What’s more? As our company grows, you’ll have the opportunity to grow with us!

What You’ll Do

  • Process quotes and orders, while ensuring the quality of the product, competitive pricing and service levels are met and exceed the customer expectations
  • Communicate with customers to ensure that specs are met, address/resolve any concerns or issues the customers have pre, mid or post order
  • May coordinate and optimize deliveries, while communicating with drivers
  • Assist in the development of a 3rd party transportation fleet
  • Help standardize transportation pricing
  • Monitor KPI dashboard for truck and transportation efficiencies (idle time, most efficient routes etc.)
  • Maintain a healthy supplier relationship with all our vendors
  • Handle any other related tasks not listed above

What You’ll Need

  • 2-3 years of experience in operations or customer service
  • Ability to work in a fast paced production environment
  • College Degree in a related field or equivalent work experience
  • Written and spoken proficiency in English and French
  • Advanced knowledge of the Microsoft Office Suite (Word, PowerPoint, Excel)
  • Excellent communication skills
  • Customer focus and ability to solve problems quickly
  • Detail and deadline-oriented
  • Willingness to help out team members
  • A positive “CAN” do attitude is a must!

What We Value

  • Get our hands dirty: We hustle for our customers and our team.
  • Pick up a shovel:We take initiative and focus to move the business forward.
  • Win as a crew:We respect, listen and challenge each other to succeed.
  • Have fun:We love a good laugh and encourage everyone to be their authentic selves.

Why Work at GoMaterials?

As one of Montreal’s fastest-growing startups, GoMaterials is revolutionizing the procurement process in the landscape construction industry! Our B2B marketplace optimizes how landscape contractors source plant and hardscape materials and has allowed us to be named one of Canada’s most innovative companies in 2018 by Innovations of the World. Over the last 3 years, we have helped landscapers save time, money, and stress and plant over 1 million plants and trees.

Lead by a young and eager group of entrepreneurs, GoMaterials is aggressively expanding across North America, with an expected growth of over 100% in 2021. We are therefore looking for amazing people to add to our team! With our work-hard, play-hard mentality, this won’t be your routine 9 to 5.

What to Look Forward To:

  • The chance to share your ideas & make an impact
  • Personal & professional development programs
  • A great team culture with virtual lunches, 5à7s, games, funny slack channels, etc.
  • Promotion opportunities as our team continues to grow yearly
  • Flexible hours & work-from-home
  • CLICK HERE to learn more about our culture

Ready to Apply?

If you think you’d be a great fit at our company and are passionate about this job, we want to hear from you!

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Creative Operations


WhoWhatWhy is hiring a Remote Creative Operations

Creative Operations - WhoWhatWhy - Career PageSee more jobs at WhoWhatWhy

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HR Business Partner (Volunteer)

Master’s Degreeslackc++

WhoWhatWhy is hiring a Remote HR Business Partner (Volunteer)

HR Business Partner (Volunteer) - WhoWhatWhy - Career PageSee more jobs at WhoWhatWhy

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WhoWhatWhy is hiring a Remote Beat Reporter (Volunteer)

Beat Reporter (Volunteer) - WhoWhatWhy - Career PageSee more jobs at WhoWhatWhy

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Administrative Assistant (Volunteer)


WhoWhatWhy is hiring a Remote Administrative Assistant (Volunteer)

Administrative Assistant (Volunteer) - WhoWhatWhy - Career Page

Part Time Web Development Instructors

Lighthouse LabsRemote, Ontario, Canada

Lighthouse Labs is hiring a Remote Part Time Web Development Instructors

Lighthouse labs is looking to hire a Part Time Web Instructor to help teach our content to our students. If you are passionate about teaching your craft and helping us usher in the next generation of Web Developers, this could be a great opportunity for you!You’ll be helping to create a solid foundation through training. The successful candidate must be located within Calgary. 

What you'll be doing:

  • Deliver the Web Development curriculum to groups of students through lecture-like classroom formats (currently virtually) and provide coverage for both PST and EST time zone students 
  • Make virtual rounds and help assist individual students or project groups as they work through assignments and homework material via proactive Google meet/Zoom checkins, Slack channel participation, and Discord threads
  • Work with the Education Team to assess student progress through Compass stats, assistances, one-on-one code reviews, and 'open office hours' including receiving feedback from students (current and via exit surveys)
  • Assist in modifications to the existing curriculum and development of new curriculum including acting as a SME to the LxDs, Account Managers and PMs where relevant on corporate, government or public programs 
  • Assist in training new mentors/instructors including shadowing and providing feedback
  • Perform regular code reviews and technical interviews for existing students and assist with the screening (when necessary) of prospective students and mentors
  • Provide online mentorship support to alumni, prospective and current students via various meet ups, team building activities and community events
  • Work on software projects used internally or externally by Lighthouse Labs including across our various platforms
  • Various other administrative including but not limited to assistance with:

       ○ Grading and providing feedback/comments in LMS on student progress

       ○ Regular status / sprint meetings for Instructors 

       ○ Attending and contributing to a weekly EdOps meeting

       ○ Scheduling of teachers (when necessary)

What we need from you: 

  • 3-5 years of professional experience in software development, with all or most of that time focused in full-stack web development
  • Preference for open source web languages and tools 
  • We really like Javascript and Ruby, but are eager to chat if you’re experienced with the following frameworks Python, Java, Scala, Go
  • We really like jQuery, Rails, React, NodeJS + (Express or Koa) but many of our mentors also have other backgrounds such as Django, MeteorJS, Elixir + Phoenix, Scala, AngularJS, Ember
  • Strong preference for *nix operating systems
  • Have strong sense of open source development workflows using tools such as Github
  • Previous experience with mentorship, tutoring, or teaching beginners technical subjects
  • Ability to communication effectively over video, chat and with remote delivery

About us: 

Lighthouse Labs was founded in 2013 with the mission to effectively and efficiently prepare the workforce with the analytical and technical skills necessary to succeed in a world of automation. With an initial focus on our open-enrolment developer bootcamp, we have grown into a leading provider of professional education services, delivering outstanding educational outcomes for our students. Our secret? Innovative curriculum, proprietary ed-tech, unique mentorship and career services and partnerships with government and industry leading organizations. We’re a bunch of quirky, inclusive and smart people who are changing lives by reimagining education - join us!

Lighthouse Labs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All positions at this time are remote, and we welcome all applicants. Feel free to ask us about other perks of working at Lighthouse Labs!

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Talent Community Manager

JitjatjoUnited States Remote

Jitjatjo is hiring a Remote Talent Community Manager


Jitjatjo is a high-growth tech start-up headquartered in New York City, established in 2016.

We develop, market, and operate the contingent labor platform and staffing marketplace that leverages A.I. and Empathic Intelligence to instantly and accurately match businesses with vetted industry professionals. We provide clients with staffing on demand and offer quality, vetted talent through our trusted platform, with unparalleled visibility, efficiency and performance.

Connecting talent and clients to shifts is what we do, it’s not who we are. We exist because we want to help people reach their potential. We want our talent to feel valued. We want our clients to crush it. We believe everyone needs a champion, needs to feel seen, needs to feel heard, and needs to be believed in.

Talent Community Manager

As a member of Jitjatjo’s Operations and Talent support team, you will help Jitjatjo’s Talent community get access to flexible work through Jitjatjo’s Flex app. You will support and coach our Talent to succeed and excel. You will maximize the fulfillment of job openings through proactive monitoring and outreach.

You are passionate about people, have experience working in fast-paced environments, and are excited to join a high-energy team in a rapidly growing company.

You’ll work closely with a team passionate about people, community engagement, and human betterment. In this role, you’ll be an ambassador for change, opportunity, and encouragement.

Your Mission

Drive Talent success and performance across multiple lines of business and multiple geographic markets throughout the United States:

  • First line of support for Talent via phone, email and live chat.
  • Ensure Talent are receiving and accepting gig invitations, suggesting actions where Talent can update their profile to maximize job opportunities.
  • Monitor new gig bookings for accuracy and identify any potential issues or risks to gigs being fulfilled.
  • Collaborate with our Client Success team to meet or exceed client expectations through effective documentation and communication with Talent.
  • Monitor newly hired Talent and provide support to guide them through accepting and working their first gig successfully.
  • Monitor bookings and take action to increase the fill rate when probability of fulfillment is low; escalating to and collaborating with our Client Success team where appropriate.
  • Identify existing Help Center articles, bots, and saved replies that need updating and propose new ones to address commonly asked questions.
  • Proactively reach out to Talent to surprise and delight them with your support and encouragement.
  • Determine the best path to resolving Talent’s questions and challenges and build solutions with the goal of solving every incident with a single interaction.
  • Escalate issues to the appropriate party upon identifying HR/business risks.
  • Facilitate on site check-ins for large or special gigs.
  • Special projects as assigned.

Be the voice – of the Talent

  • Advocate for Talent by communicating and escalating opportunities for improvement in processes and systems.
  • Provide feedback to management regarding opportunities to increase operational performance, enhance Talent happiness and accelerate business growth through features, functionality, and enhancements.
  • Coach and mentor Talent with a focus on supporting our Performance Management Framework and human betterment mission.
  • Work closely with HR and Client Success teams to ensure Talent points of view are considered and respected in decision making and policies.

Essential Qualifications, Skills, and Experience

  • 3+ years experience working in customer service, customer support, customer success, or account management
  • Hospitality and/or staffing experience a plus
  • Tech-savvy with strong computer skills
  • Proficiency in Gdocs, Slack, and Applicant Tracking or Staffing Systems a plus
  • Clear and concise communication skills
  • Willing and able to work outside traditional business hours on rotation
  • College degree preferred
  • Resides in one of the following states: CT, DC, GA, IL, MD, NJ, NY, PA, TX or VA

About You

  • You are passionate about customer service, enjoy working with people, building rapport, and helping others succeed.
  • You are an empathetic listener and care deeply for human betterment.
  • You are a self-starter and critical thinker with a passion for problem-solving.
  • You communicate clearly and concisely and are comfortable communicating via phone, email, chat, and in person.
  • You thrive in a fast-paced, innovative environment where almost anything is possible.
  • You are committed to continuous improvement and look for opportunities to streamline workflows.
  • You are self-motivated and autonomous, able to be productive and act with urgency and efficiency while working remotely.
  • You are detail oriented.
  • You are able and willing to adapt and learn new systems and processes.
  • You are able to identify issues and determine when to appropriately escalate.
  • You are able to advocate equally for both sides of a marketplace (businesses and Talent).
  • You are success driven; always looking for ways to raise the bar.
  • You are able to adapt and thrive in a fast paced, evolving environment.
  • You enjoy thinking outside the box to find solutions.

What you’ll love about working at Jitjatjo

  • We are passionate about helping people reach their potential, personally and professionally
  • We embrace technology and use it to transform the way we achieve our objectives
  • We are obsessed with identifying and solving problems in pursuit of continuous improvement
  • We are encouraged to leverage our creativity and empowered to make decisions
  • We have fun, work hard, and celebrate our successes

Jitjatjo is an equal employment opportunity employer. All applications are confidential.

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Remote eBay Expert

FreeUpSt. Petersburg, FL Remote

FreeUp is hiring a Remote Remote eBay Expert

Freelance as an eBay Expert and Work from Home With FreeUp

Hi! We're FreeUp!

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.

We believe that freelancing is the future of business, and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.

About Freelancing as an eBay Expert With FreeUp:

  • Daily remote eBay job opportunities
  • Set your own hourly freelance rates (or fixed-rate projects)
  • Set your own work from home schedule
  • Work and earn as much as you want freelancing
  • 24/7 support for freelancers
  • Webinars, resources, and a Slack workspace to help build your freelance business
  • A dedicated internal team who is here to support you and help you succeed!

eBay Freelancing Requirements:

  • Proven track record making money on eBay
  • Top-tier communication and collaboration
  • Strong internet connection

eBay Experience We Hire For:

  • List New Products on eBay
  • Optimize eBay product listings
  • Manage order fulfillment on eBay
  • Communicate with eBay when needed
  • Keep eBay inventory updated at all times
  • Manage customer service for eBay orders
  • High-level eBay consulting

How to Apply to Be a FreeUp Freelancer

  1. Write a short cover letter about why you're a great eBay freelancer
  2. We'll reach out for your resume with some follow up questions
  3. Quick Zoom video interview with a member of the FreeUp team
  4. Once you're in our network, start applying to eBay freelance jobs and make money!

Freelancers located in the state of California will be required to provide an EIN for tax purposes.

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Remote UX Designer

FreeUpSt. Petersburg, FL Remote

FreeUp is hiring a Remote Remote UX Designer

Freelance as a Full Stack Developer and Work from Home With FreeUp

Hi! We're FreeUp!

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.

We believe that freelancing is the future of business, and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're thefreelance platform everyone wants to be part of.

About Freelancing as a UX Designer With FreeUp:

  • Daily UX Designer job opportunities
  • Set your own hourly UX designer freelance rates (or fixed-rate projects)
  • Set your own work from home schedule
  • Work and earn as much as you want as a UX Designer freelancer
  • 24/7 support for freelancers
  • Webinars, resources, and a Slack workspace to help build your UX design freelance business
  • A dedicated internal team who is here to support you and help you succeed!

Remote UX Designer Requirements:

  • Proven experience as a UX Designer, UI Designer or similar role
  • A robust portfolio that demonstrates work
  • Project management and research experience
  • Understanding of interaction design and information architecture
  • Understands design software (e.g. UXPin, Balsamiq)
  • Knowing HTML/CSS; JavaScript is a plus
  • Critical thinker
  • Amazing communication skills

How to Apply to Be a FreeUp Freelancer

  1. Write a short cover letter about why you're a great full stack developer freelancer
  2. We'll reach out for your resume with some follow up questions
  3. Quick Zoom video interview with a member of the FreeUp team
  4. Once you're in our network, start applying to full stack development freelance jobs and make money!

Freelancers located in the state of California will be required to provide an EIN for tax purposes.

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Remote Telemarketing Positions

FreeUpSt. Petersburg, FL Remote

FreeUp is hiring a Remote Remote Telemarketing Positions

Freelance and Work from Home With FreeUp

Hi! We're FreeUp!

FreeUp is a freelance marketplace dedicated to connected business owners with talented freelancers from all over the world.

We believe that freelancing is the future of business and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're thefreelance platform everyone wants to be part of.

About Telemarketer Freelancing on FreeUp

  • Telemarketing freelance jobs posted daily
  • Hourly rates can range from $10-$40/hour, depending on experience and location
  • No commission-only freelance job postings
  • Set your own work from home schedule
  • Work and earn as much as you want freelancing as a telemarketer
  • 24/7 support for telemarketing freelancers
  • Webinars, resources, and a Slack Workspace to help you build your freelance business
  • A dedicated internal team who is here to support you and help you succeed!

Telemarketing Freelancing Job Requirements

  • You're energetic and outgoing
  • You love helping people
  • You don't take "no" for an answer
  • Willing to master a company's products and services in order to sell
  • Excellent English and communication skills
  • Organized and data-driven
  • Some experience in sales is required
  • Willing to respond to clients within a business day
  • Excellent internet

Ideal Telemarketer Freelancers

  • Some freelancing experience
  • Familiar with CRM tools (Salesforce,, etc.)

How to Apply to Be a FreeUp Telemarketing Freelancer

  1. Write a short cover letter about why you're a great remote telemarketer
  2. We'll reach out for your resume with some follow up questions
  3. Quick Zoom video interview with a member of the FreeUp team
  4. Once you're in our network, start applying to telemarketing freelance jobs and make money!

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Freelance Global Outplacement Coach

Bachelor's degreefreelanceslackc++

Talent Inc. is hiring a Remote Freelance Global Outplacement Coach

Freelance Global Outplacement Coach - Talent Inc. - Career Page

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Healthy Back Institute is hiring a Remote Don't see your Dream Job? That's OK, please introduce yourself by applying here..

Don't see your Dream Job? That's OK, please introduce yourself by applying here.. - Healthy Back Institute - Career Page

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Environmental Data Analyst

PSE Healthy EnergyOakland, CA Remote
Bachelor's degreeslack

PSE Healthy Energy is hiring a Remote Environmental Data Analyst


PSE Healthy Energy is seeking a full-time, entry-level Environmental Data Analyst to provide data collection and data entry support. This role will assist PSE’s staff of scientists, engineers, and analysts in building large databases that will be used to conduct environmental, climate and health assessments. Specific tasks for this position may include reviewing studies and reports, contacting public agencies to gain access to data, entering data into databases in a detailed and timely manner, and conducting data analysis. This position will require flexibility, collaboration with multiple team members, and responding quickly to changing research needs and priorities. An ideal candidate will be organized, dependable, have strong attention to detail, and demonstrated experience working in a research setting.

It is not expected that a single candidate will have expertise across all these areas. For this position, PSE is seeking candidates that are particularly strong in a few areas and have some interest and capabilities in others.


  • Data Collection & Entry:Accurately enter data into study databases in a timely manner; contacting state and government agencies to request datasets
  • Data Analysis: Provide research assistance to scientists conducting quality assurance and quality control checks of the database
  • Research Assistance: Conduct background research to support technical reports and manuscripts
  • Communication and Collaboration:Able to communicate clearly and effectively with colleagues and able to confidently ask for assistance when needed


In addition to an ability to meet the above responsibilities, the ideal candidate will possess:

  • A bachelor's degree or equivalent experience in physical or environmental science, environmental health, engineering, data analytics, computer science, data science, or related field
  • Strong work ethic and attention to detail
  • Excellent writing and communications skills
  • Capable of managing time on multiple tasks and prioritizing effectively
  • Able to problem solve and think critically to achieve research objectives
  • Experience working in a collaborative team environment
  • Able to productively provide and receive feedback
  • A proven record of being able to work collaboratively and independently
  • Scientific and moral integrity
  • Attention to detail and a desire to learn
  • A sense of humor


  • Research experience as a student or professional
  • Familiarity with oil & gas systems
  • Familiarity with air permitting processes
  • Demonstrated experience compiling and working with scientific data
  • Experience with database software and/or development
  • Experience with Google Workspace (Gmail, Google Docs, etc.)
  • Familiarity with Slack
  • Familiarity with R


Oakland, CA. Remote locations will also be considered.


Compensation ranges from $50,000 - $75,000. Salary and compensation is competitive and commensurate with education, experience and geographic location. Benefits include health insurance, 401(k) retirement plan with employer match, 15 days of vacation, paid sick leave and 11+ paid holidays.


Please submit a resume or CV and provide a cover letter OR provide responses to question prompts by September 21st, 2022. Applications received by September 5th, 2022 will be given priority review.

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Game UI/UX Artist (Mid-weight) (legacy job)


SMG Studio is hiring a Remote Game UI/UX Artist (Mid-weight) (legacy job)

Game UI/UX Artist (Mid-weight) (legacy job) - SMG Studio - Career PageSee more jobs at SMG Studio

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Affiliate Marketing VA

OnePetPhilippines Remote

OnePet is hiring a Remote Affiliate Marketing VA

We are looking for an Affiliate Marketing VA with strong technical and people skills that will assist and help out our Sr Affiliate Manager in all backend tasks. We are looking for a highly motivated and dependable individual with outstanding analytical skills to work with our sales executives and clients to conduct analysis of new and mature accounts. This is a fantastic role for a disciplined professional that is interested in growing their career in the online advertising industry and working with cutting-edge technology on a proprietary platform.

This role involves significant responsibility as well as variation in the types of questions and problems you will be facing each day. The successful candidate will demonstrate strong interest in reporting, internet technologies and optimizing marketing campaigns


  • Utilize search engines to help prospect for new affiliates and brands to work with
  • Assist in the onboarding process for new partners
  • Manage Hubspot and ClickUp details and statuses
  • Help Senior Affiliate Manager with seasonal tasks and any new/sudden priorities
  • Monthly monitoring of contract details to be sure terms are being met
  • Submit requests for new content and copy to be created for affiliates
  • Pull reports from interfaces monthly for analysis


  • At least 1 year experience on affiliate marketing both product and service based
  • In-depth understanding of Google Suite, ClickUp and Slack
  • Experience and knowledgeable in Amazon
  • Ability to organize a daily workload by priorities
  • Must be able to meet deadlines in a fast-paced, quickly changing environment
  • A proactive approach to problem-solving with strong decision-making skills
  • Excellent written and verbal communication skills (email, phone, etc.)
  • Working schedule will be 9am-5pm CST

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Business Analyst

Pixalate, Inc.Remote, London, United Kingdom

Pixalate, Inc. is hiring a Remote Business Analyst

Business Analyst - Pixalate, Inc. - Career Page