slack Remote Jobs

242 Results

+30d

/Hoth Freelancer

FreeUpSt. Petersburg, FL Remote
wordpressDesignfreelanceslackjavascriptPHP

FreeUp is hiring a Remote /Hoth Freelancer

As a valued member of The Hoth Bloggers' community, we welcome you to be part of the FreeUp Marketplace.

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.

About Freelancing With FreeUp:

  • Hundreds of freelance job opportunities posted every week
  • Set your own hourly freelance rates (or fixed-rate projects)
  • Set your own work from home schedule
  • Work and earn as much as you want freelancing
  • 24/7 support for freelancers
  • Webinars, resources, and a Slack workspace to help build your freelance business
  • A dedicated internal team who is here to support you and help you succeed!

Jobs to Expect Freelancing on FreeUp

We have clients looking for freelancers across all sorts of industries and experiences. Here are some of the most popular:

  • Web Development (WordPress, Full Stack, PHP, Shopify, Javascript, etc. etc.)
  • Amazon PPC, FBA, and Amazon Virtual Assistants freelancers
  • ECommerce freelancers
  • Graphic Design freelancers
  • UX/UI and Web Design freelancers
  • Remote Sales, Appointment-Setting and Telemarketing freelancers
  • Translation freelancers
  • Customer Service freelancers
  • Digital Marketing freelancers
  • Lead Funnel Expert freelancers
  • SEO freelancers
  • PPC freelancers
  • Bookkeeping freelancers
  • Social Media Management freelancers
  • Social Media Paid Ads freelancers
  • Email Marketing freelancers
  • Copywriting freelancers
  • Virtual and Executive Assistant freelancers
  • And many, many more!!

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+30d

Customer Support Specialist

Greenlight GuruRemote, Indiana, United States
Designslack

Greenlight Guru is hiring a Remote Customer Support Specialist

Greenlight Guru is a software company that helps some of the world’s most innovative medical device companies design, develop and advance the success of devices that improve and extend the lives of millions of people across the globe. Having raised over $120M from top-tier investors, we’re rapidly scaling with a driven and relentless commitment to helping our customers succeed. Consistently recognized as a Best Place to Work by Inc. Magazine, the Indy Star, and more, our culture is centered around improving the quality of life for everyone we come in contact with while fostering a fun, inclusive, high-performance environment.


We are looking for a Customer Support Specialist to join our Customer Success team and help us fulfill that mission of improving the quality of life for all people.  This position will report to the Manager, Customer Support and will have the following responsibilities:  


  • Respond promptly to all inbound support tickets and emails
  • Troubleshoot technical issues and thoroughly communicate them to the Engineering team. Identify, test, and verify uncovered bugs, providing the development team with clear documentation. 
  • Create and maintain articles, videos, and other documentation in our Help Center
  • Provide email, chat, phone, and video support to customers
  • Build strong relationships with colleagues and clients, communicating in a timely, professional, and respectful manner.  
  • Serve as a liaison between the Customer Success, Product, and Engineering teams.  
  • Work closely with the Product management team to record and measure customer feedback and feature requests.
  • Suggest recommendations for product enhancements utilizing data in addition to customer feedback.
  • Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer-focused initiatives.
  • Participate in testing new features and releases.


How we will measure the success in this role:

  • Ticket time to close
  • Ticket time to resolution 
  • NPS


You’ll be successful if you are:

  • Experienced working in a software support role
  • A highly organized and tenacious record-keeper who logs and maintains customer notes and processes in relevant systems
  • A great team player who can work well within the team and collaborate cross-functionally, especially in a remote environment 
  • An excellent writer and speaker who can communicate efficiently and effectively with customers and colleagues over Zoom video conference, by phone, in email, and through ticketing systems
  • Able to gracefully juggle multiple customer needs and responsibilities
  • Tech-savvy and comfortable toggling between various SaaS tools 
  • Proficient user of Zoom, Google suite, Salesforce.com, Slack, and/or Zendesk a plus
  • A thought leader that is motivated to learn about and stay informed of a complex and ever-changing industry

Studies show that people from marginalized groups are more likely to apply to jobs when they meet 100% of the requirements.  If you have experience with most of these qualifications we encourage you to apply.


Benefits:

  • Co-workers who care deeply about our mission to spur medical device innovation
  • Flexible hours
  • Work from home options
  • Unlimited PTO
  • Health insurance (vision, medical, dental)
  • 3 months paid maternity leave
  • Disability insurance
  • 401k (with company match)


This is a full-time, permanent position and may be remote or based out of our downtown Indianapolis HQ.


Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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+30d

Sr. Sales Development Representative

STN DigitalSan Diego, United States, Remote
slackc++

STN Digital is hiring a Remote Sr. Sales Development Representative

*This position is handled directly by STN Digital’s Hiring Team who will always e-mail from an official @stn.digital e-mail address. STN Recruiters will be in touch if they decide to continue with your application and will NEVER ask you upfront to send personal information or payment.*


STN offers a competitive benefits package to all full-time employees, including…

  • 4 weeks Paid Time Off (Vacation, Sick & Birthday PTO)
  • 401K (Traditional & ROTH) + matching
  • Health Insurance benefits: Medical, Dental & Vision with an employer contribution
  • 9 Paid Company Holidays
  • Donation match for 501(c) organizations
  • Fully Remote Working Environment
  • Dog Friendly HQ
  • Complimentary Gym Membership
  • Weekly Mental Health Breaks
  • Company Provided Phone + Laptop


STN is looking to hire a Sr. Sales Development Representative based on culture fit and the ability to adhere to the following Company Core Values:

  • Be Resilient: Not letting things out of your control hold power over you
  • Be Radically Candid:Never hold resentment, always communicate
  • Deliver Solutions: Bring Solutions, Not Problems
  • Bring Positive Energy:Bring good vibes and joy to every interaction
  • Team First: What is best for the ultimate success of the STN?
  • Bring a Standard of Excellence: Deliver high-quality and on-time work


Position Overview:

Are you a motivated self-starter who thrives in intense, high-stress situations? Do you have a knack for critical thinking and developing tailored solutions to varied challenges? Do you value listening, understanding, and building meaningful relationships with others? Final question: when faced with a challenge, do you get excited or run away? 

If you thrive in a fast-paced environment, operate under the “failure is not an option” mindset, and want to help companies reach their growth goals, you might be the perfect fit for our Sr. Sales Development Representative role. The mission of the Sr. Sales Development Representative role is to drive business growth by generating enrollment calls with qualified leads. 


Job Type:Full Time, Remote

The typical pay range for this job is $60,000 - $80,000 base, plus up to $0 - $20,000 OTE

  • Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls.
  • The actual salary offer will take into account a wide range of factors, including location.


Responsibilities:

  • Generating and qualifying new leads

  • Developing and maintaining customer relationships

  • Meeting and exceeding sales targets daily/weekly/monthly

  • Communicating with all levels of the organization

  • Partner with our pitch team to CLOSE quality and qualified leads.

  • Performing Strategy Sessions, which involve diagnosing each prospect’s needs and challenges in a consultative format.

  • Leverage available tools and resources to regularly engage and follow up with prospective clients (Hubspot, Zoom, Slack, phone, email, etc.).

  • Utilize Hubspot as our CRM tool along with other prospecting software to drive sales process efficiencies


Responsibility Overview: 
  • Sets: To set at least 40 enrollment meetings per month that show up and are qualified (minimum)

  • This is 58 enrollment meetings set based on a 70% show up rate
    • You will set enrollment calls by
      • Following up on inbound opportunities from Marketing

      • Cold Emails and Cold LinkedIn Messages

      • Following up on past campaigns, former clients/prospects

      • Dripping to CRM database based on time of year

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+30d

UI Designer

IntentRemote job, Remote
Commercial experiencejirafigmaB2BDesignPhotoshopmobileslackuiiosUXandroid

Intent is hiring a Remote UI Designer

We’re on the lookout for a Senior UI Designer to join our creative intent Design team. You will focus on creating interfaces for cutting-edge mobile apps and physical devices.

intent has over 10+ years of experience in helping to conceptualize, design, and build apps for IoT and connected devices.We are a software house that acts as a specialized think partner for products at the intersection of physical and digital - from net-new to products looking to enter a competitive and established niche. Some of our clients include Oura, BOSE, and McIntosh audio systems.

????‍????????‍????????‍????

Our offer:

???? Salary:15-21K net on B2B or 12.5-19K gross on contract of employment (UoP), depending on your experience

????️ Holidays: up to 26 days of paid holidays and 10 days of sick leave on B2B.

???? Work conditions:

  • You can work fully remotely or from a pet-friendly office in the center of Warsaw - you choose a preferred way of working.

  • You will have a flexibility in choosing your working hours (we work within the Polish time zone for our U.S.-based clients).

  • We’ll provide you with working equipment you may need.

???? Perks and benefits:

  • Private medical care (PZU).

  • Multisport card.

  • Language classes (English/Polish).

  • Self-development budget (2000 PLN/year).


Role description:

As a Senior UI Designer,you will cooperate with our with amazing top-notch Designers as well as world-class UX Team. You will work with international startups, scale-ups & enterprise-level companies from the beginnings of their innovative solutions. Your expertise will be a support to our Technical Teams in delivering outstanding software experiences for native iOS and Android apps.

What you’ll be doing?

  • Conduct design workshop with client, create wireframes, high-fidelity mockups, and prototypes for new and existing products and features especially for mobile apps.

  • Support projects from initial design to final production.

  • Implement and develop our new branding.

  • Push and experiment with new ideas and trends.

  • Spearhead better practices, and ensure standards are set and followed

How you’ll work?

  • We are team players, so you’ll never be alone. In the beginning, you’ll have an assigned buddy, a person from your team who’ll help you onboard smoothly, get to know our company, and enhance your skills. We are only searching for interesting and cool projects with the latest technology stack.

  • English is our first language,Polish is not required. We cooperate with companies from the US, Canada, UK, and Scandinavia, but ourbusiness hours are 8-18 CET.

  • Tools we mostly use tools such as Figma, Adobe After Effects, Miro, Jira, Confluence, Slack, Zoom, G-Suite.

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WhoWhatWhy is hiring a Remote Investigative Reporting Apprentice (Volunteer)

Investigative Reporting Apprentice (Volunteer) - WhoWhatWhy - Career Page
+30d

Scrum Master Fin Tech Fixed Income

VISTRADARemote
agilejiraslackscrumqajava

VISTRADA is hiring a Remote Scrum Master Fin Tech Fixed Income

Scrum Master Fin Tech Fixed Income - VISTRADA - Career Page

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+30d

Executive Assistant

OnePetPhilippines Remote
slack

OnePet is hiring a Remote Executive Assistant

We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers.

Executive Assistant’s responsibilities include managing calendars, making travel arrangements, preparing reports, filing and organizing documents, and recording meeting minutes.

To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.

Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

JOB RESPONSIBILITIES:

  • Manage information flow in a timely and accurate manner
  • Filing and retrieving corporate records, documents, and reports.
  • Researching and conducting data to prepare documents for review and presentation by executives.
  • Helping prepare for meetings.
  • Accurately recording minutes from meetings.
  • Using various software, including word processing, spreadsheets, databases, and presentation software.
  • Reading and analyzing incoming memos, submissions, and distributing them as needed.
  • Making travel arrangements for executives.
  • Managing a records database.
  • Experience as a virtual assistant.
  • Opening, sorting and distributing emails, and other correspondence.
  • Provide general administrative support.


QUALIFICATIONS:

  • At least 1 year experience as an executive assistant or other relevant administrative support experience.
  • In-depth understanding of Google Suite, ClickUp and Slack
  • Ability to organize a daily workload by priorities.
  • Must be able to meet deadlines in a fast-paced, quickly changing environment.
  • A proactive approach to problem-solving with strong decision-making skills.
  • Excellent written and verbal communication skills (email, phone, etc.)
  • Working schedule will be Monday-Thursday 10:00am-3:00pm EST

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+30d

Junior JavaScript Developer | HAVI, USA

Global TalentPoland Remote
jirasketchDesignmobileslackscrumUXqagitcssjavascriptreduxfrontend

Global Talent is hiring a Remote Junior JavaScript Developer | HAVI, USA

On behalf of our client HAVI, GT is looking for a Junior JavaScript developer who has exposure to React.js and/or Vue.js, an intrinsic passion for learning, and is eager to join a professional software team.

Who they are?

The Marketing Store, a HAVI company, is a privately held global Agency that innovates, optimizes and drives marketing promotions and supply chains of many of the best-known brands in the world. When you work at The Marketing Store, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers…and to touch the lives of people both at home and around the world.  

They are staffed by a senior team of classically trained marketing professionals. Having developed an insightful, strategic, brand-building process for creating advertising campaigns, they have adapted this same thinking to promotions, digital, direct, the Internet, CRM, loyalty, premiums and events. The result is unique solutions that cover the gamut of marketing channels. Our clients include McDonald’s, Nissan, Infiniti, T-Mobile and more!

What you will be doing?

Your focus will be on learning about developing and implementing user interface components while picking up well-known Front-end development practices and workflows. You will work with others on the application infrastructure to ensure that these components, and the overall application, are robust and easy to maintain.

  • Development and maintaining of new and current frontend applications (HTML / CSS / React)
  • Working with rich media to create optimized web assets.
  • Strategic interpretation of business requirements, wires, and functional specs
  • Collaboration with internal teams such as UX, Design, QA, and Product
  • You will be a true team-player and a great collaborator who is eager to provide insight and receive feedback from the wider team
  • Reviewing and debugging code for quality, errors, security problems, scale and performance issues during development and in Production
  • Work well within a team or independently
  • Communicating with local and remote team members to provide assistance through various mediums (Slack / Teams / Email / JIRA / Confluence)
  • Creation/Maintenance of technical wires, logical flow diagrams, test suites, data design diagrams/schema, and other forms of documentation.

For this role you will need:

  • 1+ Years of professional web development
  • Strong understanding of ES2015+ syntax as well as JavaScript in general, including DOM manipulation and the JavaScript object model
  • 6+ months of React development with Redux experience
  • Experience with Mobile First Development
  • Experience with npm and using a “package.json” file
  • Experience with unit testing (Jest / Enzyme)
  • Experience with various Debugging tools
  • Experience with using version control tools; preferably Git or Bitbucket
  • Ability to understand business requirements and translate them into technical requirements
  • Can interpret Storyboards, Wireframes, Visual mockups, and other Media elements
  • Good written and verbal communication skills
  • Comfortable communicating and actively participating on a Scrum Team
  • Solid independent time-management and organizational abilities

Would be useful if you have:

  • Familiarity with Adobe Creative Suite and Sketch
  • Proficiency in working with styled-components
  • Familiarity with working with Rich media such as Video, Audio, and animated assets

A bonus if you have:

  • 1+ years of HTML Canvas experience
  • Experience with ARIA attributes and web accessibility, particularly in the Canvas element
  • Experience with webpack
  • Knowledge of Charles/Fiddler proxy tools for debugging

We go beyond usual perks… By working with us, you will get:

  • Health insurance
  • Lunches coverage
  • Psychotherapy assistance allowance
  • Gym allowance
  • Monthly education allowance for courses, training, books, and events.
  • Vacation (18 working days a year), and sick leaves (up to 18 working days a year)
  • Mentorship club from GT executives
  • Best-in-class IT equipment.

Interview stages:

  1. GT screening
  2. Cultural fit interview with HAVI
  3. Technical interview with live coding

Working model:

GT builds remote engineering teams for outstanding product companies. Our future mate will work directly with HAVI. We call this the ‘Extended Team model’, and it means that each team member is integrated as deeply as possible into the client's team. You will work with the same tools and technologies as they do and communicate directly with a client without any intermediary in between.

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+30d

Senior JavaScript Developer | HAVI, USA

Global TalentPoland Remote
jirasketchDesignmobileslackscrumgitjavamysqlcsspythonjavascriptreduxbackendfrontendPHP

Global Talent is hiring a Remote Senior JavaScript Developer | HAVI, USA

On behalf of our client HAVI, GT is looking for a great Senior Javascript developer who is proficient with Web-based multimedia solutions.

Who they are?

The Marketing Store, a HAVI company, is a privately held global Agency that innovates, optimizes and drives marketing promotions and supply chains of many of the best-known brands in the world. When you work at The Marketing Store, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers…and to touch the lives of people both at home and around the world.  

They are staffed by a senior team of classically trained marketing professionals. Having developed an insightful, strategic, brand-building process for creating advertising campaigns, they have adapted this same thinking to promotions, digital, direct, the Internet, CRM, loyalty, premiums and events. The result is unique solutions that cover the gamut of marketing channels. Our clients include McDonald’s, Nissan, Infiniti, T-Mobile and more!

What you will be doing?

Your focus will be on developing and implementing rich multimedia experiences while following well-known Game & Front-End Development workflows. You will ensure that these components, and the overall application, are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure.

  • Solutions & Development of new web-based multimedia experiences
  • Development and maintaining of new and current frontend applications (HTML / CSS / React)
  • Reviewing and debugging code for quality, errors, security problems, scale and performance issues during development and production
  • Work well within a team or independently
  • Communicating with local and remote team members to provide assistance/guidance through various mediums (Slack / Teams / Email / JIRA / Confluence)
  • Creation/Maintenance of technical wires, logical flow diagrams, test suites, data design diagrams/schema, and other forms of documentation.
  • Be a trusted leader and mentor on the team

For this role you will need:

  • 5+ years of professional web development
  • Strong understanding of ES2015+ syntax as well as JavaScript in general, including DOM manipulation and the JavaScript object model
  • 12+ months of React development with Redux experience
  • 1+ years of HTML Canvas experience
  • Understanding of Game mechanics and previous game dev experience
  • Familiarity with RESTful APIs
  • Familiarity with modern front-end build pipelines and tools
  • Experience with npm and using a “package.json” file
  • Experience with unit testing (Jest / Enzyme)
  • Experience with various Debugging tools
  • Experience with using version control tools; preferably Git or Bitbucket
  • Ability to understand business requirements and translate them into technical requirements
  • Can interpret Storyboards, Wireframes, Visual mockups, and other Media elements
  • Good written and verbal communication skills
  • Comfortable communicating and actively participating on a Scrum Team
  • Solid independent time-management and organizational abilities
  • Commitment to quality deliverables on set timelines; Lead a team of engineers in the completion of deliverables
  • Experience with ARIA attributes and web accessibility, particularly in the Canvas element

Would be useful if you have:

  • 2+ years of OpenGL/WebGL coding
  • Familiarity with Lottie / Bodymovin animations
  • Familiarity with Adobe Creative Suite and Sketch
  • Proficiency in working with styled-components
  • Knowledge of Charles/Fiddler proxy tools for debugging
  • Proficiency with Angular/Vue
  • Experience with webpack
  • Experience using Postman to work with APIs
  • Experience with Sendgrid or similar email templating services
  • Understanding of Handlebars
  • Familiarity with working with Rich media such as Video, Audio, and animated assets
  • Knowledge of modern authorization mechanisms, such as JSON Web Tokens

A bonus if you have:

  • 1+ years using javascript-based WebGL 3d frameworks (Three.js / A-frame / Babylon.js)
  • 1+ years creating 3D/XR applications including a portfolio that showcases your WebGL based application experience
  • 1+ year of GLSL Shader experience
  • Knowledge of 3D asset creation (modeling, texturing, lighting)
  • Familiarity with 3D applications (Blender / Maya / 3DS)
  • Mathematical understanding of 3D vectors, Linear Algebra, Matrix Rotations
  • Backend development experience with one of our platform languages (Java / PHP / Python)
  • Database experience with MySQL and/or Cassandra
  • Experience with native Mobile App Development

We go beyond usual perks…By working with us, you will get:

  • Health insurance
  • Lunches coverage
  • Psychotherapy assistance allowance
  • Gym allowance
  • Monthly education allowance for courses, training, books, and events.
  • Vacation (18 working days a year), and sick leaves (up to 18 working days a year)
  • Mentorship club from GT executives
  • Best-in-class IT equipment.

Interview stages:

  1. GT screening
  2. Cultural fit interview with HAVI
  3. Technical interview with live coding

Working model:

GT builds remote engineering teams for outstanding product companies. Our future mate will work directly with HAVI. We call this the ‘Extended Team model’, and it means that each team member is integrated as deeply as possible into the client's team. You will work with the same tools and technologies as they do and communicate directly with a client without any intermediary in between.

See more jobs at Global Talent

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+30d

Inside Sales Agent

Bachelor's degreesalesforceslack

Healthy Back Institute is hiring a Remote Inside Sales Agent

Inside Sales Agent - Healthy Back Institute - Career Pagewith the ability to stay motivated, adapt to trying new paths or tactics if running into a barrier or a rut and overcome objections and stressful situations with positivity t

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+30d

Executive Assistant & Bookkeeper

PRIManalapan, NJ Remote
Designslack

PRI is hiring a Remote Executive Assistant & Bookkeeper

If you are passionate about technology and working toward a more sustainable and equitable future, come join our close-knit team of professionals! PRI is a digital consultancy that leverages strategic thinking, engineering, and storytelling to create impactful digital experiences for mission-driven organizations.We seek highly motivated, creative problem-solvers who bring diverse perspectives. We are based out of New Jersey, but are a globally distributed team.

We are seeking a highly detail-oriented, resourceful part-time or more Executive Assistant & Bookkeeper. The successful applicant will support our Director of Operations and CEO with a range of logistical needs, including operational projects, administrative tasks, and schedule management. Applicants must have a good working knowledge of modern productivity software, accounting software, and operations in a modern, remote office environment. We’re looking for someone with prior experience working with senior executives and/or senior creatives who will help us run more effectively.

We anticipate a part-time schedule of 24 hours per week during normal business hours to start with the ability to take on more responsibility.

Role and Responsibilities

  • Manage professional calendar and schedule for the CEO, including agendas, mail, email, calls, travel arrangements, expense reporting, and other company logistics
  • Perform bookkeeping duties such as accounts payable, accounts receivable, invoicing, and collections each week
  • Perform administrative office support, such as ordering and stocking office supplies, physical and digital filing, sorting and sending mail, and running errands
  • Support the Director of Operations with preparatory tasks on operational projects like insurance renewals, software implementations, staff trainings, etc.
  • Provide support on any special projects that may involve research or planning
  • Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business
  • Other related duties as assigned

Knowledge and Skills

  • Minimum 2 years of professional experience working as an office manager, office assistant, or executive assistant for a senior executive
  • Experience interacting with executive-level clients and stakeholders
  • Experience using a range of productivity tools (i.e. Google Docs, Office, Slack, Harvest)
  • Proficiency with QuickBooks and QuickBooks Online
  • Proficiency with Excel and/or Google Sheets
  • Demonstrated ability to learn on the job and juggle multiple tasks
  • Ability to work independently and prioritize work effectively and within established deadlines and timeframes
  • Ability to perform in a fast-paced and high-impact work environment
  • Strong written and verbal communication skills
  • Strong discretion and judgment
  • Creative and resourceful
  • Passion and pride in your work

Nice-to-Haves

  • Small business or agency experience
  • Foundational understanding of nonprofit organizations and/or campaigns
  • Interest in creative agencies and design

More About Careers at PRI

  • As a BIPOC-owned organization, we embrace inclusivity and diversity.
  • We put our values at the center of all we do, and we seek candidates who do the same.

Please note we will not accept applications that do not include a cover letter and fully completed survey responses.

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Crown Innovative Business Solutions is hiring a Remote Executive Administrative Assistant (Virtual)

Executive Administrative Assistant (Virtual) - Crown Innovative Business Solutions - Career Page

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+30d

Bilingual Customer Success Agent (Full-time, students welcome)

Bus.comMontreal, QC Remote
jirasalesforceslack

Bus.com is hiring a Remote Bilingual Customer Success Agent (Full-time, students welcome)

About Bus.com:

We’re disrupting a $17B private bus industry (in North America alone) that is where the taxi industry was before ride-share. We are doing this by shifting business online and allowing event organizers to move large groups to their destinations with ease. We are the reference in people transportation, including professional sports teams, major tech companies, international music festivals, and everyone in between. In the last 2 years, we have successfully expanded our offering to offer our virtual fleet of vehicles, technology and marketing know-how to governmental entities (transit authorities, airports, etc.).

Enter you, an industry all-star to lead this fast-growing segment.

About the Role:

At Bus.com, we run a high volume of trips every day but for our customers, it’s once in a lifetime experience. That’s why we work hard to deliver world-class customer service, around the clock.

You’ll be helping event organizers and riders use our platform, answer any questions and make suggestions on trip feasibility, pricing, availability, logistics, policies, etc. You’ll be on the front line for emergencies. You will process client issues & disputes. You will find creative ways to satisfy and impress customers through every interaction.

If you’re someone who takes genuine pride and joy in helping others as well as the drive to lead and succeed in a fast-paced, dynamic environment, we want to hear from you! No two days are the same for our Customer Success team, and approaching problems with the flexibility to think and adapt on your feet while keeping a long-term, customer-centric strategy in mind will be crucial to your success.

The day-to-day:

  • Answer all inbound inquiries about trips & services via multiple platforms phone, email and chat with a personal touch
  • Calmly and efficiently work through logistical challenges with clients, bus partners and internal staff
  • Think on your feet to troubleshoot concerns and devise creative solutions
  • Ensure that customer support KPIs are consistently documented and met
  • Understand and address the needs of customers, while maintaining tight collaboration with other departments to establish and improve our processes
  • Be the voice of users within the company.

What we’re looking for:

  • Ability to remain level-headed and professional in a fast-paced, dynamic environment
  • Excellent attention to detail, organizational and creative problem-solving skills
  • Think and act diplomatically and address ambiguous situations with well-thought-out decisions
  • Excellent written and oral communication in both English and French
  • Comfortable and ready to work both individually and within group environments

Nice-to-haves:

  • 1-2 years experience in a Customer Service or client-facing support role,
  • Experience with Google Suite applications, Salesforce, Pardot, Jira, Slack
  • Interest in knowledge management and customer service
  • Experience in a startup environment

Requirements:

  • Bilingual (Able to both speak and write in English and French)
  • Possibly willing to work flexible hours including night shifts and weekends at times

Schedule & Salary

  • 40 hours per week
  • You can work from home!
  • $35,000 - $40,000 annual salary
  • Possibly willing to work flexible hours including night shifts and weekends at times

We look forward to meeting with you!

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WhoWhatWhy is hiring a Remote Project Manager (Volunteer)

Project Manager (Volunteer) - WhoWhatWhy - Career Page

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+30d

Procurement Lead - Remote (Volunteer)

freelanceslackc++

WhoWhatWhy is hiring a Remote Procurement Lead - Remote (Volunteer)

Procurement Lead - Remote (Volunteer) - WhoWhatWhy - Career Page
+30d

Graphic Designer (Volunteer)

2 years of experienceDesignGraphic DesignerPhotoshopslackc++

WhoWhatWhy is hiring a Remote Graphic Designer (Volunteer)

Graphic Designer (Volunteer) - WhoWhatWhy - Career PageSee more jobs at WhoWhatWhy

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+30d

Operations Manager-CEO's Office (Volunteer)

Bachelor's degreeslackc++

WhoWhatWhy is hiring a Remote Operations Manager-CEO's Office (Volunteer)

Operations Manager-CEO's Office (Volunteer) - WhoWhatWhy - Career Page

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+30d

CommsPR Senior Associate

Fireside CampaignsWashington, DC Remote
Designslack

Fireside Campaigns is hiring a Remote CommsPR Senior Associate

About Fireside Campaigns

Fireside Campaigns is a values-first firm that integrates public relations, digital strategy, data-driven analytics, and design to create full service communications for movement partners.

The firm supports exciting progressive candidates and non-profit clients across the country. You can read more about us and some of our clients on our website. Fireside Campaigns works to transform our country into one that truly lives by the best values that it professes. We’ve personally expressed our commitment to diversity, equality, and inclusion through our work on behalf of progressive clients and movement partners since the day we were founded. We understand that we’ve sometimes fallen way short of ensuring that same diversity within the ranks of our own firm and are actively seeking to remedy it. That is why we are redoubling our commitment to promoting racial equity inside our organization, its operations and its management processes. We want Fireside to be a place where everyone feels welcome, everyone has an environment where they can feel confident and safe, and where everyone can succeed.

That is why equal employment opportunity is a guiding principle for us. We are committed to ensuring a workplace where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.

About the Role

Starting Salary:$70,786.80

Reporting Structure:This position reports to a Principal. Junior Associates report to this position.

Primary Areas of Responsibility:Communications Strategy Implementation (30%), People Management (20%) and Client Project Management (50%).

Job Classification: Full Time, Exempt

Union Position:Yes

This is not an entry-level position.

Position Summary:

The CommsPR Senior Associate is responsible for managing client projects and the day-to-day implementation of client work, as well as ensuring that content is created and sent to clients on time. They edit and approve drafts of pitches, press releases, statements, CRM tests, and other materials. They draw on their experience to contribute to overall client strategy. They manage 4-6 clients, owning relationships with clients as well as key members of the press. They directly manage Junior Associates and support their professional growth.

Primary Areas of Responsibility:

Communications Strategy Implementation (30%)

  • Draft communications plans for clients
  • Edit and approve drafts of pitches, press releases, statements, ICYMIs, talking points, op-eds, social media posts, etc.
  • Approve CRM tests before they go out to press lists
  • Own and grow relationships with key members of the press for each client
  • Work with principals to craft pitches for strategic long-term pieces, such as exclusives or profile pieces
  • Proactively look for creative applications of new political communications tools, techniques, and channels

People Management (20%)

  • Conduct weekly 1:1s with the Junior Associates you manage
  • Delegate work assignments, set clear expectations, and give feedback to your direct reports
  • Facilitate the professional growth and development of your direct reports
  • Support the onboarding and training of new Junior Associates on your team

Client Project Management (50%)

  • Build off of metrics of success set by Principals and determine the specifics of how to meet those metrics
  • Lead the day-to-day operations of client work
  • Work closely with Principals to effectively manage client expectations and deliverables
  • Serve as a front-facing contact directly with 4-6 clients, communicating with clients, leading client meetings, and attending other client meetings as needed
  • Ensure high-quality work is created, edited, and delivered to clients on-time and error-free
  • Serve as first-line of coverage for client requests outside of standard office hours

Required experience, skills, and competencies:

  • 2+ years of experience in a communications or public relations role
  • Strong persuasive messaging and narrative writing skills
  • Strong editing and proofreading skills, including content edits, copy edits, and the ability to give effective constructive feedback on writing
  • Knowledge of a wide range of news outlets across TV, podcast, radio, social media, newspapers, etc.
  • Familiarity with key reporters in the progressive space
  • Ability to move messages on Twitter and engage with reporters
  • Strong project and time management skills, including the ability to juggle multiple projects and deliver on tight deadlines in a fast-paced environment
  • Demonstrated commitment to working within and managing a diverse team, including a basic analysis of diversity, equity, and inclusion as it applies in the workplace
  • Excellent communication and comfort working remotely with a distributed team across different time zones, using tools such as Google Docs, Zoom, and Slack
  • Comfort working in a highly collaborative environment, supporting your team, and celebrating success together
  • Commitment to integrity, ensuring that your actions match your words, and both addressing and learning from mistakes, especially as a manager

We especially support applications from people who have these additional skills and experience:

  • Experience managing people, such as supervising staff, interns, and/or volunteers
  • Experience working with either (or both) electoral campaigns and issue organizations
  • Experience in any of these additional tools and/or technical skills:
    • Cision/Meltwater (or other online media monitoring software)
    • Action Network (or other email campaign platforms)
    • Hootsuite/Tweetdeck (or other social listening sites)
  • Ability to speak, read, and/or write in multiple languages, particularly Spanish

Salary, Benefits, and Work Environment

Salary: This position is salaried at $70,786.80. At Fireside Campaigns, to ensure pay equity, all salaries are set in bands according to the expectations of the role. In other words, the starting pay for this job is equal to others at the same level throughout the company. As a result, we do not negotiate salary.

Benefits: Fireside offers extensive benefits including a unionized workplace, unlimited paid time off, full coverage for health and dental and vision insurance, paid family and medical leave, a 401(k), and much more.

Location: Remote, anywhere in the U.S. We currently have an office in the Washington, D.C. area that is completely optional for staff in the area to work from.

Travel: There is no travel associated with this role until it is widely safe to do so. There may be domestic travel involved in the job in the future upon discussion.

How to Apply

In your application, we would like you to answer the following:

  • Why do you choose to work for Democratic or progressive causes?
  • How have you centered equity & inclusion in your own life?
  • Tell us why you love PR and communications.
  • A writing sample you are most proud of.
  • Preferred start date
  • Location, for reference only

A cover letter is entirely optional and will be a small part of our evaluation.

Qualified candidates will participate in a series of interviews with a range of staff at Fireside Campaigns and possibly a timed skill exercise.

Fireside Campaigns believes that a diverse, inclusive staff is a fundamental strength. We’re committed to hiring people of all races, ethnicities, religions, ages, sexes, genders, sexual orientations, and gender identities. People of color, women, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

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+30d

CommsPR Principal

Fireside CampaignsWashington, DC Remote
Designslack

Fireside Campaigns is hiring a Remote CommsPR Principal

About Fireside Campaigns

Fireside Campaigns is a values-first firm that integrates public relations, digital strategy, data-driven analytics, and design to create full service communications for movement partners.

The firm supports exciting progressive candidates and non-profit clients across the country. You can read more about us and some of our clients on our website. Fireside Campaigns works to transform our country into one that truly lives by the best values that it professes. We’ve personally expressed our commitment to diversity, equality, and inclusion through our work on behalf of progressive clients and movement partners since the day we were founded. We understand that we’ve sometimes fallen way short of ensuring that same diversity within the ranks of our own firm and are actively seeking to remedy it. That is why we are redoubling our commitment to promoting racial equity inside our organization, its operations and its management processes. We want Fireside to be a place where everyone feels welcome, everyone has an environment where they can feel confident and safe, and where everyone can succeed.

That is why equal employment opportunity is a guiding principle for us. We are committed to ensuring a workplace where employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, gender identity or expression, pregnancy, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status or any other protected characteristic as established under law.

About the Role

Starting Salary: $85,145.00

Reporting Structure: This position reports to the CommsPR Director of Staff. Senior associates and interns report to this position.

Primary Areas of Responsibility: Communications Strategy Development and Execution (60%), Team Management and Supervision (40%).

Job Classification: Full Time, Exempt

Union Position:No

This is not an entry level position.

Position Summary:

The Communications Principal manages the departmental team of Senior and Junior associates, ensuring a mentorship and training approach focused on professional growth. They are responsible for centering equity and inclusion in the management of the team, leading the execution of client work, implementing team-wide strategy, and managing team capacity and workflows. They may specialize in a certain skill or area of the department’s work and manage select client accounts.

Primary Areas of Responsibility:

Communications Strategy Development and Execution (60%)

  • Provide expertise and support in booking and placements on TV, print, radio, and podcasts
  • Advise on & approve communications plans drafted by Senior Associates
  • Serve as a first chair on client strategy, leading internal team coordination meetings
  • Collaborate with other team members to develop strategies pertaining to materials that serve our clients
  • Manage the execution of client projects, ensuring that high quality work is delivered on-time and on-budget
  • Collaborate with other team members to develop integrated online advertising and acquisition campaigns
  • Proactively look for creative applications of new communications tools, techniques, and channels, keeping abreast of recent developments

Team Management and Supervision (40%)

  • Lead internal senior PR management meetings and morning check ins for the entire team, including creating agendas and moderating calls
  • Co-manage the team’s day-to-day work to edit, create, and write Comms/PR content by leading regular check in meetings, providing feedback, and approving final work product
  • Ensure a mentorship & training approach to management of a team of junior and senior associates and interns, with an emphasis on facilitating the team’s professional development
  • Coordinate the delegation of tasks and assignments, utilizing team members’ strengths and providing opportunities for team members’ ongoing development
  • Support managers in cultivating professional growth of their direct reports
  • Work to center equity and inclusion in the management of the communications team
  • Own administrative tasks, including staffing, programming, hiring, onboarding, and some business development

Required experience, skills, and competencies:

  • 5+ years of political communications experience, including senior leadership experience, within fast-paced contexts such as campaigns, Capitol Hill, independent expenditures, non-profits, labor, advocacy groups, and/or consulting firms
  • Commitment to electing Democrats, advancing progressive values within U.S. politics, and working on multiple campaigns and/or issues, including a strong interest in working with Fireside’s existing roster of clients
  • Demonstrated knowledge of political communications and best practices for maneuvering the related media markets including prior experience pitching reporters/setting up interviews, building press relationships, booking for TV/radio, etc.
  • Ability to draft and edit high quality writing for all forms of communication materials including press releases, talking points, op-eds, social media, etc
  • Strong proofreading and copyediting skills, with the ability to produce error-free, grammatically accurate materials that meet AP standards
  • Demonstrated ability to influence the news cycle, place stories at critical moments, and influence others to share and discuss your intended story, talking points, and/or narrative
  • Experience pitching and placing stories with reporters as well as established reporter relationships at either the regional or national level
  • Excellent time and project management skills, including the ability to delegate work effectively, juggle multiple projects at once, and deliver on tight deadlines in a fast-paced environment
  • Demonstrated experience working with and managing diverse teams, with a well developed analysis of diversity, equity, and inclusion in the workplace
  • Excellent communication and comfort working remotely with a distributed team across different time zones, using tools such as Google Docs, Zoom, and Slack
  • Commitment to learning and professional growth, both for yourself and your team
  • Comfort working in a highly collaborative environment, supporting your team, and celebrating success together
  • Commitment to integrity, ensuring that your actions match your words, and both addressing and learning from mistakes, especially as a leader and manager

We especially support applications from people who have these additional skills and experience:

  • Experience in any of these additional communications tools and technical skills:
    • Cision/Meltwater (or other online media monitoring software)
    • Action Network (or other email campaign platforms)
    • Hootsuite/Tweetdeck (or other social listening sites)

Salary, Benefits, and Work Environment

Salary: This position is salaried at $85,145.00. At Fireside Campaigns, to ensure pay equity, all salaries are set in bands according to the expectations of the role. In other words, the starting pay for this job is equal to others at the same level throughout the company. As a result, we do not negotiate salary.

Benefits: Fireside offers extensive benefits including a unionized workplace, unlimited paid time off, full coverage for health and dental and vision insurance, paid family and medical leave, a 401(k), and much more.

Location: Remote, anywhere in the U.S. We currently have an office in the Washington, D.C. area that is completely optional for staff in the area to work from.

Travel: There is no travel associated with this role until it is widely safe to do so. There may be domestic travel involved in the job in the future upon discussion.

How to Apply

In your application, we would like you to answer the following:

  • Why do you choose to work for Democratic or progressive causes?
  • How have you centered equity & inclusion in your own life?
  • Tell us about a time you managed a team -- what were some of the challenges you faced and things you learned?
  • Preferred start date
  • Location, for reference only

A cover letter is entirely optional and will be a small part of our evaluation.

Qualified candidates will participate in a series of interviews with a range of staff at Fireside Campaigns and possibly a timed skill exercise.

Fireside Campaigns believes that a diverse, inclusive staff is a fundamental strength. We’re committed to hiring people of all races, ethnicities, religions, ages, sexes, genders, sexual orientations, and gender identities. People of color, women, LGBTQ individuals, and members of other minority or marginalized groups are strongly encouraged to apply.

See more jobs at Fireside Campaigns

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+30d

Recruiting Coordinator

Designslackjavascript

Protocol Labs is hiring a Remote Recruiting Coordinator

Recruiting Coordinator at Protocol Labs (S14)
Protocol Labs makes internet protocols: IPFS, Filecoin, and more.
Remote
Full-time
About Protocol Labs

Protocol Labs is an open-source R&D lab. We build protocols, tools, and services to radically improve the internet. Our products serve thousands of organizations and millions of people.

Our projects include IPFS, Filecoin, libp2p, Sourcecred, and many more. Today, we are focused on the Web3 space. Our projects center on distributed systems, cryptocurrencies, cryptography, and game theory. Long term, we hope to establish a lab capable of repeatable innovation, and we aspire to R&D breakthroughs that make human existence orders of magnitude better.

We are a fully distributed company. We have over 100 team members, we work with thousands more in open source, and we collaborate with 100+ organizations.

See our projects: https://protocol.ai/work/ and our labs: https://research.protocol.ai/

About the role

We seek a Recruiting Coordinator to support the full-cycle recruiting function at PL, including interview scheduling and coordination, data integrity, and ensuring the highest quality experience for all candidates.

People at Protocol Labs

Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and spec work, behind our implementations are passionate people, teammates and community members. The People Team ensures that the broader organization remains happy, aligned and productive. Protocol Labs works at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open source, distributed work). The People Team has the challenging and exciting task of taking the best from these groups to shape the way we work at PL and ensure we all grow as people and professionals. All of this happens in an environment defined by curiosity, passion, and a love for open source.

As Recruiting Coordinator at Protocol Labs you will…

  • Coordinate, schedule, and manage interviews across multiple time zones, ensuring candidates and interviewers are in the right place at the right time with the information they need
  • Provide an amazing candidate experience, ensuring candidates are kept in the loop, receive timely information, and are treated with the utmost care throughout their process
  • Use our Applicant Tracking System (Lever), GitHub, Google Suite, Slack and other relevant recruiting tools and processes to keep our busy team organized and on track, while practicing good data hygiene
  • Be a vital partner in maintaining the data integrity of our Applicant Tracking System 
  • Work cross-functionally with many teams across PL
  • Create new and iterate on existing processes and procedures 
  • Represent PL, our values and culture, through the interactions you have with candidates

You may be a fit for this role if you have...

  • A passion for candidate (or customer) experience
  • Experience coordinating complex, high volume schedules across multiple time zones and maintaining related calendar invites
  • Deep flexibility and creativity around adapting to fast-changing needs and priorities
  • Comfort with ambiguity and a drive to execute while persevering through challenges
  • Ability to build relationships and processes with cross-functional teammates
  • Confidence and tact to persuade interviewers to submit feedback in a timely manner and nudge recruiters to follow up with their candidates when necessary
  • Integrity and ability to maintain confidentiality with internal teams as well as with candidates
  • Self-direction and the ability to take initiative, along with strong time management and organizational skills
  • Written communication that conveys an appropriate blend of professionalism and friendliness
  • Process-orientation and high attention to detail

Bonus points...

  • You are persistent and dogged without ever being rude or overly-insistent
  • You anticipate needs before they arise
  • You are a subject-matter expert in Lever or Greenhouse

What’s it like to work at Protocol Labs?

Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

Technology
  • We use standard platforms for most of our systems: Golang, Rust, Javascript, Node, etc.
  • We are open to: Haskell, Clojure, ML, OCaml and more in some domains.
  • We develop new platforms: IPFS, Filecoin, libp2p, and more.
  • We haven't yet developed a new programming languages, but we're liable to eventually. (likely for distributed systems or for blockchain smart contracts -- both are a mess).
  • We develop and maintain key open source libraries used by lots of other projects and businesses.
  • We run a few high-traffic and mission-critical services (IPFS Gateway, Drand, and a few other systems).
  • We work with many other organizations in the IPFS and Web3 ecosystem.
  • We work on some extremely interesting deep CS problems (in distributed systems, networking, cryptography, game theory, peer-to-peer, blockchains, and more).
  • We build a lot of tools, libraries, and services along the way.
  • Join us if you have a passion for engineering, for computer science, and for pushing frontieers.

See our projects: https://protocol.ai/work/ and our labs: https://research.protocol.ai/

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