About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You’ll Do:

For the Customer Success Specialist, Payer position, we’re looking for someone to ensure state Medicaid agencies have a positive experience through excellent customer service, providing comprehensive support through use of Kalderos’ applications, and developing process improvements to enable Kalderos operations to scale effectively. 

• Work with state medicaid agencies to help bring transparency, trust, and contract compliance to drug discount programs for commercial managed care.
• Analyze and perform QC and QA to deliver validated dispute reports to state agencies.
• Engage US state agencies in dispute resolution on behalf of customers through a timely and comprehensive outreach process including monitoring automated messaging.
• Minimize customer escalations through proactive state dispute and communication monitoring with an emphasis on accuracy.
• Maintain a clear understanding of customer success criteria and align with assigned Kalderos business objectives (MBOs).
• Build and maintain workflows and business processes related to the dispute resolution management process.
• Position yourself as the voice of the state agencies in order to troubleshoot issues that arise among various drug duplicate discount stakeholders.
• Maintain knowledge base of industry news and state/federal policy regarding changes to invoicing, dispute resolution, and process guidelines.
• Be curious, listen deeply, and get creative to ensure that we are providing our clients services that optimize and comply with the Medicaid Drug Rebate Program (MDRP) and the 340B Drug Pricing Program

What You’ll Bring:

• 1+ years of experience in administering and/or implementing a healthcare data management, medical claims, or similar SaaS/cloud-based product or platform or 2+ years in a customer success related role.
• Demonstrated project management skills - effectively handle multiple customers, escalations, and priorities at once.
• High level of proficiency with an office suite (such as Google for Business Applications or Microsoft Office) and Salesforce.
• Ability to effectively communicate via virtual meeting and collaboration software.
• Strong analytical skills with the ability to process and interpret data.
• Excellent organization skills - work independently, prioritize and multi-task with minimal direction.
• A sense of timeliness and urgency to address issues and resolve them expeditiously.
• High standards for excellence and strict adherence to policies, controls, procedures, and timelines.

Set Yourself Apart:

• Bachelor’s degree in business, science, technology, healthcare administration field, or equivalent.
• Experience with the 340B program, the Medicaid Drug Rebate Program (pharmacies, hospitals, clinics, PBMs, state/federal agencies) and/or commercial managed care pharmacy contracts.
• Experience with data manipulation/data analysis using Tableau, Power BI, SQL, or equivalent.
• Advanced degree in pharmacy, life science, healthcare administration, or accounting.
• A keen appetite for problem-solving coupled with a sharp investigative intuition.

Expected Salary Range: $70,000 - $90,000 + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Kalderos participates in E-Verify.

As a Solutions Architect, you will be our champion bringing customers onto the platform, working closely between sales, customer success, product, and engineering. Furthermore, you'll gain leadership opportunities early-on, by helping grow the team and scaling our technical go-to-market motion, the product, and the company!

✨ Your Responsibilities

• Architect deployments of Lumos for our most complex customers and assist the success team in driving customers to achieve a fully onboarded state.
• Drive technical and process investments to scale our success and go to market teams, collaborating closely with our product and engineering teams, and increase our ability to implement quickly and support excellently our growing number of customers.
• Contribute to the change management process required of our customers. Serve as a trusted advisor who helps navigate blockers to adoption.
• Identify critical bottlenecks and automate the onboarding process. Shape our approach to the customer self-service experience. Build processes and documentation that allow customers to accelerate their time to value.
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

⛰ Your Skills

• Technical Knowledge (SQL, Python): This role requires fluency in SQL and comfort reading python. Lumos is a highly technical product with a technical customer base, and you’re able to quickly acclimate to this environment. Sufficient knowledge of working in a terminal, database models, APIs, infrastructure, and frontend to debug problems, help direct engineering effort, and resolve issues.
• High-Agency Customer Champion: You’re excited to work closely with prospects and customers, and are skilled at empowering others. Are empathetic and gain energy from interacting closely with customers. You’ll go the extra mile to make customers feel excited and supported when working with us. Yet you are also able to push back when needed, and can effectively influence others and objection handle concerns.
• Analytical Builder: You start by understanding customer problems before proposing solutions. You enjoy working in ambiguity and are comfortable creating clarity and structure around you as needed. You are detail- and process-oriented. You think analytically to understand bottlenecks and what is the right problem to solve. When it’s time for solutioning, you push for automation, yet also know when to do things that don’t scale.
• Excellent Communicator: Excellent commercial communication skills (written, oral, and presentation). Promote a sense of confidence about Lumos within customers and wow them in interactions! Translate business needs into technical requirements, and articulate product features in terms of customers’ goals.

????Pay Range

• $140,000 - $180,000. Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

???? What We Value

We’re looking for a generalist solutions engineer/architect, ideally with startup experience in B2B enterprise SaaS tech. Having said this, we care much more about your motivation and excitement to grow into the role than we care just about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

Thank you for considering Lumos! ????

*We encourage you to apply even if you think you might not be perfect fit! ????

Job Description

The FP&A team leads company-wide planning, forecasting, and reporting and strives to provide comprehensive decision support through strong understanding of the business, its needs, and strategy. The team builds strong partnerships and enables cross-functional dialogue and initiatives to connect insights across functions, measure performance, create accountability, and drive business growth.

Lattice is seeking a Senior Manager, FP&A who will support the R&D and G&A organizations to drive the development of planning and forecasting processes, including methods for strategic resource allocations and performance of key investments. Reporting to the VP, FP&A, this role will be responsible for developing a deep understanding of the business and partnering closely with product and department heads in shaping organizational strategy and aligning strategic and financial goals.

What You Will Do

• Lead all aspects of FP&A business partnering, providing financial leadership, insights, planning, and analysis to key R&D and G&A leaders
• Develop processes to support strategic R&D and G&A initiatives, providing both financial and business strategy perspectives and inputs
• Coordinate and drive efficient, data-driven, and effective planning and forecasting processes with clear visibility into investments and ROI measures
• Present business reviews to leadership teams in support of new product initiatives, portfolio ROI, and product strategy, incorporating market analysis and dynamics and assessing risks and opportunities
• Facilitate cross-functional collaboration and alignment across R&D and G&A on product development and adoption metrics
• Partner with FP&A and other key stakeholders to guide thinking across critical metrics and long-term planning targets
• Assist with the development of executive level presentations for planning cycles

What You Will Bring to the Table

• 8+ years of experience in FP&A roles at fast-moving and scaling companies, investment banking, or private equity
• Demonstrated experience thinking strategically about business problems, uncovering data-driven insights, and creating actionable recommendations
• Strong analytical, financial modeling, and presentation skills and experience with preparing and presenting information to decision makers
• Comfortable leading complex, cross-functional initiatives and project managing in conjunction with day-to-day activities
• Advanced proficiency in Excel and Google Sheets and Slides
• Bachelor’s Degree in Finance, Economics, or equivalent knowledge

#LI-remote

The estimated annual cash salary for this role is $106,500 - $177,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As our Revenue Operations Lead, you will be an integration part of the cross-functional success of our revenue organization (sales & customer success) helping design and drive system and operational strategies that lead us to success.

ROLE ????????‍????????‍????

• Design, recommend and build best practices for GTM operations by identifying gaps and then defining optimized processes and tooling to scale lead-to-sales, retention, and expansion providing an optimum customer journey
• Through implementation of new workflows and enhancements, drive increased sales velocity of closed-won deals and top of funnel conversion
• Normalize and align RevOps practices with Sales, Marketing, Customers, Finance, and Analytics teams.
• In partnership with Superhuman Systems teams (Salesforce, Analytics, Engineering, etc), translate strategic RevOps roadmap to actionable delivery plan.
  • Manage RevOps backlog, intake, prioritization, planning, delivery, and communication across stakeholders.
• Configure and administer RevOps tools (Gong, Pocus, Outreach, Pandadoc, Census, Zoominfo, Salesforce page layouts, reports, dashboards).
• Monitor, build, and update sales & revenue reports and automated processes working with the analytics team cross-functionally on any data issues

SOUND LIKE YOU? ????

Likely 7-10+ years of progressive experience with 5-7+ years of experience in go-to-market or revenue operations function, preferably at a high-growth B2B SaaS company.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Prioritization: As the conduit between sales, customer, and analytics for all revenue ops projects and initiatives it’s crucial that you proactively prioritize using logic to determine which initiatives will drive the greatest impact to things like sales velocity, New ARR won, and NRR.
• Bias Towards Action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth. The Ops team is small at Superhuman and we need someone who can and is willing to get into the weeds to operate towards success.
• Start to Finish Ownership: This role is crucial to the success of the GTM team both in operational success and reporting. Projects must be properly prioritized, defined, and completed.
• Strategic Thinking: Ability to define, build, and execute against a GTM Ops roadmap 12 months into the future while deeply understanding GTM ops tradeoffs and correct prioritization of roadmap items as well as ad-hoc projects.
• Analytically Driven: Lives and breathes by data and understands the interplay of data driven decisions for GTM leveraging tooling and therefore the importance of trustworthy and actionable sales reporting.
• Highly Organized: Runs a tight cadence for strategy, intake management, and deployment of projects as well as key metrics and reporting for the sales organization. Must have a high attention to detail in documenting workflows and changes using Linear.
• Technical Aptitude & Systems Thinker: Deep understanding of the sales stack and technical aspects of building, upgrading, administering, and optimizing in the interplay of these tools for the GTM org to operate effectively and successfully.
• Cares deeply, challenges directly: Discusses and debates ideas openly. There is high visibility cross-functionally with this role and there will often be disagreements around prioritization or path to success; you will need to navigate that successfully.

SALARY INFO ????

The Revenue Operations role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range.

We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

We take a locally informed approach to compensation. We will be able to share the precise range based on your location on our first call.

Our salary ranges for this role are:

• New York City Metro/San Francisco Bay Area: $180,000 - $200,000 OTE
• Cities like Boston, Seattle, Los Angeles: $162,000 - $180,000 OTE
• Cities like Denver, Chicago, Austin: $153,000 - $170,000 OTE
• Other smaller US cities: $144,000 - $160,000 OTE

The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Take as much vacation as you like!
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

The Senior Administrator, Salesforce Marketing Cloud will own the day-to-day configuration, support, maintenance, and improvement of our organization’s Salesforce Marketing Cloud environment. Working closely with staff from the philanthropy, sales, customer success, & finance teams (among others), this administrator will identify, develop and deploy new business processes. As a unique role within Khan Academy, we are looking for someone with a breadth of skills in Salesforce Marketing Cloud Administration, IT, and Technical Project Management.

What you will do:

• Serve as sole full-time administrator for a Salesforce Marketing Cloud environment with 30+ users, across the Philanthropy, Marketing, Finance and Districts teams.
• Handle all administrative functions for Salesforce Marketing Cloud, including: performing data manipulation, creating and troubleshooting data integrations, customizing user journeys, creating automations, selecting audiences, improving solutions based on knowledge of industry trends, providing support and training for our team of internal Salesforce superusers and stakeholders, and prioritizing improvements and changes to Salesforce.
• Coordinate with the Senior Technical Program Manager, Salesforce to translate business requirements into well-crafted solutions that best leverage the Salesforce Marketing Cloud platform and products to their full capacity in support of functional teams.
• Manage all Salesforce Marketing Cloud integrations (except in cases where they may be handled by a Salesforce Consultant/Partner) including automations in Automation Studio, Data Extensions, and custom integrations from internal relational databases to Marketing Cloud.
• Facilitate organizational alignment for the near- and long-term vision of how Salesforce Marketing Cloud is used by contributing to the roadmap and playing a key role in the planning processes for upcoming releases and projects.

WHAT YOU BRING

• 3+ years of Marketing Cloud administrator or developer experience
• Salesforce certifications:
  • Marketing Cloud Administrator
  • Marketing Cloud Developer is a plus
  • Marketing Cloud Consultant is a plus
• Strong understanding of the Marketing Cloud Builders and Studios, with the ability to build custom automations, journeys, audiences, data extensions and other content of intermediate or greater complexity 
• Proficient with advanced areas of Marketing Cloud, along with the ability to both improve efficiency and troubleshoot issues with integrations across Marketing Cloud
• Experience configuring data flows into and out of Marketing Cloud in order to provide accurate and well-designed integrations using cloud connector, data extensions, and APIs
• Experience with AMPscript and SQL
• Experience with productivity tools (Google Workspace, Office 365, Confluence, Slack, Jira)
• A demonstrated interest or experience in building out marketing and/or fundraising and philanthropy automation using technologies is a plus
• Experience with nonprofit processes and business objectives is a plus
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $159,279 - $199,099 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

What this job offers:

This is an exciting time to join Remote and make a personal difference in the global employment space as Deal Desk and RFP Specialist within our Revenue Operations and Acceleration team.

We are looking for a highly motivated, proactive, collaborative, and engaged specialist to join our team. You will work alongside the current Deal Desk and Bid Specialist and the Manager for Deal Desk.

In this role, you will be a key partner to the Sales organization and the Revenue Operations team, providing support and strategy to our RFP, helping structuring key sales processes and in general providing a first class Deal Desk expertise and insights. You should have the ability to lead cross-functional initiatives, communicate effectively and efficiently across teams and timezones, and be excited to work in a fast-paced, high-growth environment.

What you bring:

• 5+ years of relevant work experience and demonstrated familiarity with the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred
• Direct experience working on RFPs, RFIs, and customer questionnaires
• Demonstrated ability to partner with GTM Teams and other cross functional departments
• Basic understanding of revenue recognition rules
• Highly organized, customer-focused, innovative and resourceful in gathering key information, able to navigate ambiguity and balance stakeholder needs
• Excellent communicator with outstanding written, oral and presentation skills and exceptional attention to detail
• Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, Quarter and Year End
• Strong project management and ability to effectively navigate and strategically leverage high volumes of information
• A self-starter mentality and the ability to thrive in an unstructured and fast-paced environment.
• Salesforce experience – MUST (Admin skill preferred)
• Strong quantitative skills and highly proficient in gSuite
• Writes and speaks fluent English
• You share our values, and work in accordance with those values
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities

• Serve as the trusted advisor to the Sales team on RFP, deal structure, quoting
• Lead RFP/RFI processes, managing responses to position and pitch Remote appropriately considering our evolving offering, capabilities and processes, meeting deadlines, and working with internal cross-functional teams to coordinate answers with a Sales perspective that increase our chances of winning sales deals
• Own the RFP framework and work with the team to foster continuous improvement in collaboration with key stakeholders
• Investigate opportunities and design solutions to automate RFP responses
• Support the Manager, Deal Desk in assisting with deal structure and quoting, advise the sales team on alternative contract options, and/or value propositioning to help drive deal and RFP closure
• Assists in interpreting contractual language and escalate to ensure deals comply with revenue recognition and operational policies
• Manages the day-to-day quote management and pricing approvals, ensuring compliance with published sales and business approval policies
• Monitor the Deal Desk Support Slack channel and case queue to provide general assistance and advice on common deal and RFP questions and Quote to Cash / Billing process questions
• Partners with Field Sales to accelerate the quoting process through operational efficiencies, training calls
• Support month-end and quarter-end deal desk and RFP processes to ensure smooth closing
• Develops and drives initiatives to improve productivity, Deal Desk improvements, company deal policies and simplifying processes throughout the Sales Operations and Sales Organization
• Oversees Monthly Reconciliation processes
• Coordinates with finance and accounting teams to ensure accurate and timely invoicing, revenue recognition, and commission calculations
• Proactively identify and seek out areas in which we can improve how the Sales team accesses and consumes knowledge/content related to Deal Desk and RFP and recommend solutions
• Partners with Sales Operations on process/system improvements and special projects
• Participates in cross-functional initiatives to increase revenue growth across all products (eg discounting).

Practicals

• You'll report to: Manager, Deal Desk
• Team: Field Operations, Planning and Compensation - Sub-Team: Deal Desk
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the APAC region as we encourage our teams to diversify;
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $29,100 - $65,500 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with a team member (no manager present)
4. Interview with the team's Director
5. Prior employment verification check

#LI-DNP

This is Security at Lattice

As part of Lattice's security team, you will focus on implementing and enhancing GRC (governance, risk, and compliance) processes to mature, automate, and/or continuously monitor information security controls, exceptions, risks, and testing. Additionally, you will serve as an advisor, sounding board, and educator - collaborating with all areas of the business to understand business context, share knowledge, advise on compliance requirements and best practices. Our ideal candidate is a subject matter expert in a variety of GRC related areas, enjoys learning and taking on new challenges, and is a go-getter with a positive attitude and collaborative working style. 

What You Will Do

As a Staff GRC Engineer, you will be responsible for assessing (and driving the reduction of) corporate, production, and customer risk. You’ll work closely with others on the team, as well as colleagues in Legal, Procurement, Sales, IT, and Engineering to streamline processes, provide guidance, and advise on various security, compliance, and privacy controls. You’ll have a large amount of autonomy and an ability to make a significant impact in a successful, growing startup!

• Policy, process, and standards generation, maintenance, and oversight
• Security, compliance, and privacy training
• Risk assessments and management
• SOC2 audit facilitation and oversight
• Third party risk assessments
• Customer and vendor contract redlines / review
• Customer questionnaire facilitation
• Customer Trust Center oversight

What You Will Bring to the Table

There’s no such thing as a perfect candidate. We expect you to possess some combination of the following:

• 10+ years of experience in security
• 5+ years of experience focused on Governance, Risk, and Compliance
• Ability to communicate company security posture effectively to customers through the use of a customer Trust Portal, pre-canned questionnaire responses, and customer calls (when appropriate)
• Ability to communicate effectively with business representatives in explaining security, compliance, and risk related topics clearly
• Ability to “lead from the front”, with a strong sense of ownership and ability to work autonomously, collaboratively within the security team, and effectively cross functionally
• Experience implementing governance and compliance control tracking & reporting
• Experience reviewing and redlining security terms within customer and vendor contracts
• Experience evaluating vendor, organizational, and production service risks based upon regulatory requirements, industry standards, and best practices
• Experience generating, operationalizing, and maintaining security and compliance policies, processes, and standards
• Experience orchestrating SOC2 controls and audits
• Experience orchestrating and/or implementing privacy related controls (GDPR, etc)
• Experience implementing, administrating, and/or providing guidance on security related IT applications, such as Anti-Virus / Malware Protection, Endpoint Management, Access Management, VPN, and/or Network Proxy applications
• High level understanding of Cloud and virtualized technology in environments such as AWS or GCP
• High level understanding of common web protocols and components (node.js, databases)
• High level understanding of authentication protocols and frameworks to include OAuth, OpenID, SSO/SAML, and AWS IAM
• High level understanding of continuous integration / continuous deployment processes and tools

The estimated annual cash salary for this role is $128,000 - $200,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

#LI-Remote

350.org is looking for an all-rounder with organizational change management, culture and training experience for a period of approximately 10 months (maternity cover). 

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns,grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteerorganizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once,using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways tostrengthen the climate movement and catalyze transformation around the world.The values thatguide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About theinterim OD manager 

This global role is remote and can be done from anywhere (see list of countries we hire in below).The OD Manager is responsible for the successful planning and implementation of strategic organization development activities and change processes at 350.org, with the overall goal of increasing organizational effectiveness. This interim role will focus on developing and implementing organizational culture development and change initiatives, training programmes, and supporting our Strategy Planning Monitoring and Evaluation work. The work is varied, with some longer term processes and projects, and smaller pieces with a short turn-around time that require flexibility.
The OD Manager works in a small team of 3, and with a range of other teams and individuals across the global organization in projects. 

Duties and responsibilities

General Organizational Development 

• Designs and delivers OD and change management strategies, processes and interventions that support 350’s goal to be a high performing organization rooted in JEDI values.
• Facilitates and stewards spaces where staff meet and work together - such as all staff Town Halls, trainings, in-person retreats and other facilitation as requested - in order to accomplish strategic goals and build a stronger culture, rooted in JEDI values.
• Identifies opportunities for workplace improvement through undertaking internal diagnosis, process/system reviews in order to understand barriers and possible solutions; conducting external research into good practice and new ideas.
• Identifies and incorporates best practices and lessons learned into program plans.
• Develops and implements projects to improve knowledge management and internal communications 

Staff Development and Training 

• Consults with management on performance, organizational and leadership matters in order to design staff learning/development programmes. 
• Creates a culture of learning throughout the organization - setting benchmarks for success, creating goals and monitoring progress against those goals.
• Conducts training needs assessments in order to identify skill gaps and enhance the effectiveness of employee performance in achieving the goals and objectives of 350.org. 
• Designs, develops and oversees the implementation of training programmes for management and employees.
• Develops learning activities, audio-visual materials, instructor guides and lesson plans.
• Reviews evaluations of training courses, objectives and accomplishments.
• Oversees and administers the Professional Development process and fund for all staff.

Organizational Change Management 

• Develops and leads change management plans for projects and/or change initiatives so that the projects are understood and adopted by the relevant stakeholders and staff.
• Conducts impact analyses, assesses change readiness and identifies key stakeholders.
• Identifies and manages risks and anticipated resistance to change.
• Leads change management work streams with a structured methodology / process.
• Support the design, development, delivery and management of communications during change processes.
• Coaches/trains leadership on their role in change processes, partners with relevant stakeholders.

Organizational Culture Development 

• Coordinates with the Executive Team and People and Culture Team to establish cultural goals and values of the organization. 
• Facilitates the process of developing and growing internal cohesion and a shared organizational culture.
• Consult regularly with staff and team leads to solicit feedback and survey the state of organizational culture, to support the culture programme implementation and regular ‘course adjustments’. 
• Ensure structural alignment: that systems are consistent with the desired organizational culture.
• Ensure incorporation and alignment of other OD work (including staff development and trainings) with 350’s culture vision (including DEI).

Strategy, planning, monitoring, evaluation and learning (SPMEL) 

• Supports the development and improvement of SPMEL tools and systems such as spreadsheets, slide decks, and reporting frameworks
• Supports the implementation of regular SPMEL activities, such as finalising reports, data analysis, and organising meetings and retreats

Other

• Support the team culture and development of the OD team.
• From time to time, contribute work towards 350.org's overall mission that is outside of standard responsibilities and instead relies solely on geographic location or work capacity.
• Other work as assigned.

Required Qualifications 

• Bachelor’s Degree or equivalent certification
• At least four  (4) years of relevant experience in Organizational Development
• Demonstrated excellence in presentation and facilitation skills
• At least 3 years Experience of working in an international not-for-profit organization
• Demonstrated competencies in Diversity, Equity and Inclusion
• Proficiency in Google Drive, Slack and Zoom
• Experience of leading projects in multi-cultural / diverse environments across different timezones

Desired (but not required) skills and experiences 

• Professional OD certification
• Experience in instructional design

We are looking for someone who is comfortable working both independently and in teams, highlyresponsive, and able to lead initiatives as well as take direction from others. 

Position Type: Temporary Full time/ part time- 80%-100% FTE for a fixed term period of 10 Months

Application Deadline:Although we hope to begin interviews during the week of the 25th of March, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: 15th of April 2024 (flexible) 

Compensation:Salary tier 3.1. Click here to view the salary 

Location: Remote within the countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsorship or take over sponsorship of an employment visa at this time.

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

As an IT Support Analyst on the ITX team, you'll be a data-driven problem-solver, crafting efficient solutions and empowering end users with your expertise. You’ll have an impact on nearly every aspect of IT on the front line, fulfilling service requests, coordinating global logistics, and providing an exceptional end user support experience. Beyond resolving individual support issues, you’ll help execute data-driven initiatives, assist in streamlining processes through automation and unveil valuable insights through your analysis skills. Imagine transforming user feedback into actionable metrics, then helping to craft automated solutions that boost efficiency for everyone. This role is ideal for someone with a passion for technology and a desire to learn. You'll have the chance to expand your skill set while collaborating with a supportive team on cutting-edge IT solutions. If you're looking for a rewarding career where your expertise makes a real difference, we encourage you to apply.

About the role 

• Location: Remote-first (United States; BC & ON, Canada) 
• Full-time with expected work hours from 7am - 3pm Pacific Standard time and an ability to adjust when necessary
• Exempt 
• For this role, candidates must be legally authorized to work in the United States without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc)
• The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $80,300 in our lowest geographic market up to $109,500 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
• Reporting to the Senior Manager, IT Experience 

As an IT Support Analyst, you’ll … 

• Deliver the best technology experience from the front line through exceptional customer service and support.
• Conduct logistics to deliver hardware (almost) anywhere in the world, on time.
• Contribute to and maintain our knowledge-base articles with How-To guides for end users and teammates.
• Measure, report on, create dashboards on, and help drive IT Support KPIs.
• Take the lead on customer outreach, sending out and responding to survey results on our monthly NPS and CSAT surveys.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as an IT Support Analyst if you:

• Can log, track, and resolve tickets efficiently, documenting all actions and resolutions in detail. Experience with Jira Service Management is a plus.
• Have experience supporting cloud applications such as Zoom, Slack, Google Workspace and Okta to name a few.
• Are familiar with the importance of asset management, and have experience with using Jamf Pro (or similar MDM solution) to manage endpoints.
• Can be a proactive team player, owning projects to enhance processes and tools while growing your skills.
• Ask questions and are genuinely curious about how things work, and apply what you learn to the problems you’re solving.
• Are highly motivated to streamline processes through automation and data-driven insights, with a strong desire to learn and grow in the IT field.
• Can be flexible in an ever changing environment.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
• Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
• Access to mental wellness coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async and this means you get to do your own schedule.

We empower ownership and proactivity and when in doubt default to action instead of waiting.

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Payroll Client Services Specialist, joining our joining our Payroll Client Services team.

The Payroll Client Services Specialist at Remote is mainly focused on supporting our users and customers with Payroll related queries and also general queries. Different team members within this team, contributes to different specialized projects, to ensure we utilize the key unique skills that each member contributes.

Key responsibilities

• Act as the next point of contact for customer queries unresolved by Tier 1, ensuring prompt responses via email and timely resolution to our customers.
• Manage and resolve customer escalations promptly, joining video calls to provide expert insight and reassurance.
• Dive deep into complex Italian payroll queries.
• Champion collaboration between Payroll Operations and Payroll Client Services, making sure the tier 1 team is aware of how payroll was processed and potential issues before pay day.
• Write training materials and deliver training sessions to educate Tier 1 specialists, boosting their skills and confidence.
• Stay up-to-date with country legislation and maintain internal knowledge base.
• Ensure all client requests, from calculations to mock payslips, are met promptly and professionally.
• Foster a culture where the team is adept at finding independent solutions, optimizing the use of our extensive internal knowledge base.

About the ideal candidate:

• Deep understanding of Italian Payroll with minimum of 3 years of experience in managing payroll end-to-end, with a proficient understanding of payroll best practices.
  • Experience in French or Polish payroll is a plus.
• Analytical mindset and excellent problem-solving abilities, particularly in handling complex tickets, escalations and customer calls.
• Ability to adapt to a fast-paced, international work environment, with a focus on improving work processes and enhancing team efficiency.
• Fluent in English, comfortable with largely asynchronous work, and proficient in using collaboration tools like Slack for team communication and problem-solving.
• Demonstrated ability to mentor and support team members, coordinate with Payroll Operations for smooth payroll run handovers, and manage escalations effectively.
• It's not required to have experience working remotely, but considered a plus.

Practicals

• You'll report to: Manager, Payroll Client Services
• Team: Payroll
• Location: EMEA
• Start date: As soon as possible

Application process

1. (async) Profile review
2. Interview with recruiter
3. (async) Small challenge
4. (async) Challenge Review
5. Interview with future manager
6. Interview with Senior Manager
7. Prior employment verification check(s)
8. (async) Offer

About the Role

We are looking for a Software Engineer II with experience in iOS and Android for our Mobile Platform team — in our San Francisco office or remotely. Our team owns the shared iOS component library, our build and deployment processes, other third-party SDK integrations, and our Android app. The work we do serves our clients by prioritizing accessibility, app performance, and a consistent user experience. We multiply the efforts of other iOS teams by maintaining a strong platform for other engineers, and continuously improving the developer experience in our app so that feature engineers can do better work, faster.

You will deliver solutions—not just features—by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying technology to business challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will work with team members to take advantage of learning and growth opportunities in tech and product through real day-to-day work. You will impact the business in tangible, visible ways, and always have a seat at the table.

As part of our engineering team, you will work with product and technical stakeholders and other native mobile engineering team members to design, break down, implement and ship user-facing features for native mobile applications. You will help with technical decision making on the Mobile team, learning about the architecture of how we build major new mobile efforts at Stitch Fix as we broaden the impact of mobile across Stitch Fix. You will provide feedback to other engineers on their implementations and receive feedback on your own. You will drive business and client impact by focusing on short term goals and strategic milestones for the future. You will work with other engineers to grow their skills alongside your own, and collaborate with close stakeholders from other disciplines such as Product and Design. 

We cannot succeed without creative engineers. Your cross-functional team will propose and build solutions to move the state of the art of Stitch Fix mobile technology forward.

Our Tech Stack Includes... 

• Reactive Patterns
• Swift (latest)
• GraphQL
• Combine
• SwiftUI and UIKit
• Quick & Nimble
• Kotlin

Even if you already have experience with these tools, you'll have the chance to get even better with them. And if you don't already use these tools, we will help you learn and become effective with them.

You’re excited about this opportunity because...

• We work collaboratively as a distributed team—we are a primarily remote team and we use GitHub, Slack, and video conferencing extensively to collaborate.
• You will have the opportunity to participate in creating prototypes and exploring alternative designs—we value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and CI—we take testing and test automation seriously in order to build software we can rely on, and use CircleCI to bring it all together.
• We have a distributed, service-oriented architecture—we’re using tools like GraphQL, RabbitMQ, Kafka, ElasticSearch, and headless HTTP services to scale our team and software.

We use these tools and techniques to help us get the job done and we’re excited to share our expertise with new members of the team. You will have the opportunity to help us continue to adopt effective practices and technologies and explore their full potential.

We are excited about you because... 

• Have roughly 2 years of professional programming experience (and maybe more)
• Have worked in native iOS and Android apps, using Swift and Kotlin
• Are bright, kind, and motivated by challenge.

• Have excellent analytical skills as well as communication skills: both verbal and written. 

• Love to learn, and love helping your team members learn and grow.
• Take initiative and operate with accountability.
• Are motivated by solving problems and finding creative solutions that solve problems for our clients and other engineers on the team.
• Build high-quality solutions and are pragmatic about weighing project scope and value.
• Are flexible, dedicated to your craft, and curious.
• Have experience working remotely alongside a distributed software engineering team.
• Mighthave experience with MVVM app architecture.

• Mighthave experience with both UIKit and SwiftUI.
• Mighthave prior experience on a platform team, or doing mobile platform work.

You'll love working at Stitch Fix because we...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About Stitch Fix

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

350.org’s Global Digital Organising & Campaigning Team is looking to bring on board a digital campaigning and organising specialist until February 2025. We’re looking for a candidate with experience and interest in digital campaigns, supporter engagement, online organising, and project management, keen to use digital tactics and tools to help grow the size and impact of the climate movement and win impactful campaigns.

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns,grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteerorganizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once,using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways tostrengthen the climate movement and catalyze transformation around the world.The values thatguide and drive our work are listed here. 

About the Temporary Global Digital Campaigner

The Global Digital Campaigner will help 350.org’s global and regional teams meet our goals of growing, engaging and inspiring our network and supporters. They will use digital tools, platforms and tactics, to create supporter journeys and content, to help recruit and motivate people to take action for the climate. They will lead the development and rollout of online campaigns, test tools and tactics to optimise results, and support 350.org’s global and regional teams in their work to build the fair transition to 100% renewable energy for all. 

The exact project and tasks will be defined together with the successful candidate, but might include the following: a focus on decentralised and distributed digital campaigns and organising; work on testing and rolling out our distributed petitions platform; supporting the development and strategy for using WhatsApp for organising and engagement; a focus on email-based campaigns and optimisation; designing and testing effective engagement strategies and tactics, and improving how we use data as part of digital campaign planning.

A person who will thrive in this role is someone who has experience in designing and delivering campaigns for change, including strategies that deepen the engagement of supporters and create lasting change using digital channels, tools and tactics. They will understand how digital technology helps movements to build our collective power. They are confident testing and iterating on tools and products, analysing data and troubleshooting. They are highly flexible, a problem-solver, have good time and workload management. They can manage projects with multiple stakeholders and stick to deadlines. We are looking for someone comfortable working both independently and in a small cross-cultural team, highly responsive, accountable, and able to lead initiatives as well as take direction from others.

Responsibilities: 

• Design, develop, and deliver on priority global digital projects, in line with our strategy and ways of working
• Lead or support work to optimise our use of tools and tactics for engagement and impact
• Collaborate with colleagues across 350’org’s global and regional teams on shared projects,  offering input, advice and practical support on areas of work and expertise
• Coordinate the creation and dissemination of digital campaigning and engagement plans and content (websites, email, online actions, videos, social and multimedia content) for assigned projects and mobilisations.

Required Qualifications 

• Proven relevant experience, including in developing and implementing digital campaigns for change, such as petitions, social media actions, mobilisations, or creative online disruption tactics, and managing supporter communities (such as large mailing lists, online groups, subscribers, social media followers, online activist spaces) in a non-profit or political context.
• Experience in managing projects and coordinating multiple teams and stakeholders.
• Knowledge of and ease in using digital campaigning or organising software, such as mass mailers, CRMs, databases, campaigning tools, in particular experience in collaborating with technical staff and developers on testing and optimising tech for its given purpose.
• Ability to explain complex ideas in a simple and easy to understand way, and solid content writing skills.
• Experience working in an international setting, across countries, regions and cultures, in a distributed, multicultural team, where work happens online and across different time zones.
• Self-awareness and commitment to anti-oppression and the principles of justice, equity, diversity and inclusion.
• At least a basic knowledge of climate justice issues, and a dedication to build the climate movement.
• Competencies and skills related to racial justice and equity
• Excellent written and spoken English.
• Flexible availability to be able to make cross-timezone project meetings.

Desired skills and experiences 

• Familiarity with the digital tools used by 350.org (ActionKit, Action Network, NewMode, ControlShiftLabs, Wordpress, Slack, Salesforce, SurveyMonkey).
• Experience in mobile-first digital engagement, with distributed petition platforms or with digital organising and community management.
• Technical knowledge of HTML, CSS, Wordpress and SQL, or demonstrated ability to pick up similar skills quickly.
• Experience with data, analytics, AB testing and optimisation.
• Experience in social media engagement strategies and managing social media channels, in online member fundraising or with crowdfunding campaigns.
• Significant experience working in, or with partners from, the Global South.
• Experience working with marginalized communities deeply affected by climate change and fossil fuels, such as indigenous communities on the front lines of fighting the extractive industry.
• Working knowledge of additional languages beyond English.

We are looking for someone who is comfortable working both independently and in teams, highlyresponsive, and able to lead initiatives as well as take direction from others. 

Position Type:Part time-80% FTE, 4 days/29h a week, flexible hours, fixed term until February 2025

Application Deadline:This job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date:As soon as possible 

Compensation:Salary tier 2.2 Click here to view the salary table

Location:this is a remote, home-based position

• In US:Remote: in the following states CA, CO,CT, GA, MD, MA, ME, MT, NJ, NY, NC, PA, UT, VT, VA, WI, WA, or Washington, DC
• Global: Remote within the countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsorship or take over sponsorship of an employment visa at this time.

Application Information

Please read the below application instructions carefully: to offer everyone the same opportunity, we will only consider candidates who follow these instructions. Please apply as soon as possible, we’ll be reviewing applications and contacting candidates on a rolling basis. 

• Instead of a traditional cover letter, please make a list of the "Required Qualifications" and “Desired Qualifications”
• Provide short examples of your experience and explanations for each of them that you meet (50 words each max - please keep it short and to the point).
• In the same document, please let us know when you would be available to start work,  and the time zone you would work from.

Note for candidates based in the US:

This position will be part of the 350PWU bargaining unit and subject to the terms and conditions of the collective bargaining agreement.350.org is an equal opportunity employer committed to workforce diversity.(i) as a 501(c)(3) nonprofit, 350 employees are eligible to participate in the Federal Public Service Loan Forgiveness (PSLF) Program.

350.org strives to be an inclusive and collaborative group of people who bring a variety of approaches to the work we do. We’re committed to the principles of justice, and we try to build a safe workplace where everyone is treated fairly and enjoys working together. We value new perspectives, ideas of all sorts, and different ways of working. Diverse perspectives and experiences improve the way 350.org carries out our work – including what we decide to work on and how creatively/effectively we do that. We do our best to make staff positions accessible to all potential team members, regardless of race, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, veteran status, marital or parental status, and genetic information. We also strive to include team members in communities most impacted by climate change or impacted by other kinds of environmental, social, and economic injustice.

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If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.