About Invoca:

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 400 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

About the Role:

Do you have a knack for making things interesting and informative at the same time? Can you explain complicated concepts in ways everyone can understand? Are you a clear and concise writer who loves to collaborate with others while working autonomously?

 If so, we’d love to chat with you about joining our small but mighty Product Operations team. Invoca is seeking a talented Technical Writer to create and publish internal and customer-facing product documentation for our multiple products. You’ll be responsible for understanding the technical nitty-gritty so that folks who need to troubleshoot our products will have all the information at their fingertips. 

The ideal candidate will be focused on delivering customer value through fostering technical understanding of our products, ensuring industry best practices for style and delivery types across our existing product documentation (we’re open to your ideas!), collaborating with stakeholders, prioritizing documentation requests, refining the documentation backlog, helping establish documentation needs at each stage of the product release process, and applying your learnings to continually improve the delivery process of the technical documentation. 

This position will report to the Head of Product Operations and have a substantial impact on the organization in shaping Invoca’s knowledge base and product delivery process. 

You Will:

• Create and publish internal and customer-facing documentation to support product adoption and customer success. This includes: product how-tos, best practices, FAQs, technical enablement documentation, and more.
• Work closely with the Product Management team to track upcoming product releases and publish supporting documentation.
• Work closely with the Customer Success team to prioritize and fill gaps in existing documentation. 
• Partner with the Customer Education team to ensure both “expected path” and “technical troubleshooting” documentation is covered.
• Work with the Head of Product Operations and stakeholders across the company to ensure documentation needs are clearly defined at all stages of the product release process.
• Manage the Jira project of documentation requests across Slack and Productboard inputs. There’s room for workflow improvement & would love for someone to bring their own ideas!
• Manage the Invoca Knowledge Base product taxonomy - curate and revise existing documentation along with organizing new entries. 
• Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills. 
• Nice to have: Consolidate monthly product release notes and publish to stakeholders.

You Have:

• 3 - 5 years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
• BA/BS degree or equivalent practical experience.
• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.
• Ability to work independently in a fully remote environment, including clear communication with stakeholders and management.
• Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and writing.
• Nice to have: Experience with managing an overall documentation framework, including a style guide and template layouts that can be leveraged by colleagues.
• Nice to have: Understanding of how integrations, webhooks, and APIs all work.
• Nice to have: Ability to read a coding language.
• Nice to have: Experience with Khoros, Jira, or other posting, community management and ticketing systems.

Salary, Benefits & Perks:

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off -Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 15 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare -Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program -Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave -Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical -We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range -$68,000 to $92,0000 Salary Range / plus bonus potential
• Please note, per Invoca's Covid-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.

DEI Statement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.

#LI-Remote

As a Customer Technical Lead, you will be our champion bringing customers onto the platform, working closely between sales, customer success, product, and engineering. Furthermore, you'll gain leadership opportunities early-on, by helping grow the team and scaling our technical go-to-market motion, the product, and the company!

✨ Your Responsibilities

• Own all technical responsibilities required of our sales cycles and proofs of concept (POC) at Lumos.
• Drive technical and process investments to scale our sales and go to market teams, collaborating closely with our product and engineering teams, and increase our capacity to grow revenue and our customer base.
• Accurately communicate all technical specifications, product/project prerequisites, and integration requirements to set POCs and implementations up for success from the outset.
• Contribute to more efficient and more effective operations. Optimize and simplify our POC process. Own and improve our demo environment. Shape our approach to the customer self-service experience.
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

⛰ Your Skills

• Technical Knowledge (SQL, Python): This role requires fluency in SQL and comfort reading python. Lumos is a highly technical product with a technical customer base, and you’re able to quickly acclimate to this environment. Sufficient knowledge of working in a terminal, database models, APIs, infrastructure, and frontend to debug problems, help direct engineering effort, and resolve issues.
• High-Agency Customer Champion: You’re excited to work closely with prospects and customers, and are skilled at empowering others. Are empathetic and gain energy from interacting closely with customers. You’ll go the extra mile to make customers feel excited and supported when working with us. Yet you are also able to push back when needed, and can effectively influence others and objection handle concerns.
• Analytical Builder: You start by understanding customer problems before proposing solutions. You enjoy working in ambiguity and are comfortable creating clarity and structure around you as needed. You are detail- and process-oriented. You think analytically to understand bottlenecks and what is the right problem to solve. When it’s time for solutioning, you push for automation, yet also know when to do things that don’t scale.
• Excellent Communicator: Excellent commercial communication skills (written, oral, and presentation). Promote a sense of confidence about Lumos within customers and wow them in interactions! Translate business needs into technical requirements, and articulate product features in terms of customers’ goals.

???? What We Value

We’re looking for a generalist solutions engineer/architect, ideally with startup experience in B2B enterprise SaaS tech. Having said this, we care much more about your motivation and excitement to grow into the role than we care just about your CV.

Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

Thank you for considering Lumos! ????

*We encourage you to apply even if you think you might not be perfect fit! ????

As a member of our Brand Design team, you’ll be instrumental in helping shape the world-class Lattice brand. Since we’re a small but mighty team, you’ll have the opportunity to work on a wide range of global touch points including product marketing, brand campaigns, events and more. You’ll partner with our marketing team and brand design teammates on a regular basis. We’re doubling down on experimentation, growth, and evolving how we convey the value of our platform, and this role will be key to achieving those goals. 

What You'll Do

• Deliver innovative, conceptual visual designs across all brand touch points.
• Collaborate with your GTM partners to understand the needs of prospects and customers and propose strategic solutions that meet those needs and ladder up to business goals. 
• Contribute to the evolution of our brand design foundations - in some instances to standardize high-quality patterns to increase overall team efficiency and in others to push the boundaries of the brand to meet the needs of bespoke campaigns and programs.
• Design with consideration for our growing global audience and ensure solutions can flex to address specific multi-language needs as well.
• Embody our team values, design principles, and standards for craft.

Who You Are

4+ years of brand design experience:

• You understand the power of design as a dynamic storytelling tool. 

A great communicator and collaborator: 

• You’re clear and concise in explaining your thought process and in sharing the tradeoffs made in your work.
• You do your best work when partnering cross-functionally to drive alignment and clarity. 

Passionate for going beyond the brief: 

• You are excited about coming up with novel solutions and crafting best-in-class visual design.
• You are always looking for ways to improve how we meet the needs of customers and prospects and don’t shy away from taking the initiative to champion innovation.  

Comfortable with ambiguity and receptive to feedback: 

• You can independently explore, propose, and design strategic concepts from beginning to end. 
• You understand the importance of both giving and receiving feedback in order to come to the most successful solution for the brand, our customers, and the company.

Strong and pragmatic eye for craft: 

• You have a keen eye for details and a high bar for craftsmanship.
• You are mindful of deadlines, constraints, and business goals. 

We'd be especially excited if you have...

• Experience working on brands in the B2B/SaaS space, or complex multi-product platforms.
• Experience working with multi-timezone teams.
• Experience working with global and multi-language brands.
• Experience working in-house.
• Excitement about building a world-class brand!

Why join our Design Team?

We're a passionate group of people who are dedicated to growing together. Currently ~25, our team spans Brand Design, Content Design, Product Design, and Research.

You can learn more about us on our Notion page! It covers who we are as individuals, how we commit to DE&I, and most importantly — the rituals and rhythms we've invested in as a team to grow as craftspeople and just… people. Check out design.lattice.com for some of our latest work!

The estimated annual cash salary for this role is $85,500 - $133,750. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

The Position

Join our dynamic Legal Team at Remote and play a vital role in driving the success of our global operations. We are seeking a dedicated and skilled Paralegal Associate with expertise in legal collections and litigation. Remote's rapid expansion into new markets often entails challenges related to corporate law, labor disputes, and tax matters. The Legal Team is at the forefront of ensuring our business operates within legal boundaries, from crafting contract templates to conducting contract negotiations, redlining, data protection, and compliance assessments. We also analyze the legal implications of new products and services and provide legal counsel to other departments.

As a Paralegal in our Legal Department, your primary role is to bolster the efforts of our legal team in handling legal collections and litigation matters. Our growth trajectory demands the expansion of our legal department, offering you an opportunity to evolve your career in your preferred direction. We encourage you to take ownership of projects and tasks, making you an integral part of our Legal Team as we strive to uphold our core values.

What this job can offer you

• Manage, update, and complete tasks using KISSFLOW, coordinating with the Legal Team on various projects, including clearing KISSFLOW boards and eliminating expired tasks.
• Support the Legal Team in contract management for multiple jurisdictions around the globe, using our document management platform, including template propagation and contract-related tasks.
• Oversee NOTION (our source of truth) database and Google Drive, collaborating with the Legal Team to eliminate redundancies.
• Assist Legal Sales with limited contract review, ensuring compliance and legal soundness.
• Conduct legal research on specific topics, especially related to collections and litigation, providing valuable insights to support the team's efforts.

What you bring

• Proficiency in English plus fluency in at least one other language is a plus.
• Strong legal research skills, including proficiency in using Westlaw, Practical Law, Lexology, and other legal research tools.
• Ability to quickly and accurately interpret, analyze, organize, and communicate complex legal material at an international level.
• Excellent analytical and organizational skills, as well as strong reading comprehension.
• Reliable team player with high energy, creativity, and vision who collaborates effectively in a team-oriented environment.
• Ability to handle multiple projects concurrently and work effectively under pressure.
• Willingness to learn and become proficient in Remote's communication tools (e.g., Slack), contract management system (e.g., Juro/internal platform/CLM), documentation sources (e.g., Notion, Google Drive), and assignment management systems (e.g., KissFlow, Zendesk, Zip, Coupa).
• Proficiency in using Microsoft Excel and Gsheets.

Practicals

• You'll report to: Managing Counsel; Legal Team
• Team: Legal
• Location: Anywhere in the World
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $25,300 - $85,300. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with member(s) of legal team
4. Interview with VP General Counsel
5. Prior employment verification check 
   
   
   

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

Clinical Coordinators ensure we have a solid operational foundation. By assisting sustainable processes and ideating on potential improvements to our membership and clinical experience, Coordinators utilize strong organizational ability and a proactive mindset to ensure effective administrative help of our Providers, Coaches, Care Managers and Members. This entry level position reports to a Lead Care Manager and has the potential for tremendous growth opportunities as the organization scales and expands into new markets and products.  We are looking for people excited to grow with us!  

This is a FTE, non-exempt position with the ability to work holidays required.

What you’ll do:

Administration

• Develop comprehension of Parsley Health clinical operational policies, tools, and workflows.
• Assist with administrative tasks for the clinical practice, improving the efficiency of the practice, and clinician and care management processes.
• Assist practice operations including slack coverage for provider requests, chart part updating, lab triage, patient portal, member messaging, MDHQ management, referral list management, faxes, transcribe and triage incoming phone calls.
• Assist Care Managers and Center Operations team with administrative member-requests and overflow tasks as needed, including medical record requests and coordination, insurance invoice requests, or letters of medical necessity.
• Provide practice-wide messaging coverage over the weekend, triaging time-sensitive messages, escalating to management on-call, and resolving member inquiries. 
• Assist Care Management Vertical with chart prep, scheduling, and waitlist management.
• Assist the learning and development team coordination needs as applicable, including mock cases and scheduling coordination.

Membership

• Deliver an exceptional member experience in all member interactions and throughout all care delivery.
• Answer inbound member inquiries for: scheduling requests, troubleshooting technical issues, triaging unassigned and needs attention messages, handling and/or triaging urgent messages.
• Assist new members with clinical scheduling questionnaires, portal questions, and any other coordination before a member has an assigned clinician.
• Submit member feedback and specific improvement projects.
• Work with Membership Advisors on organizing day-to-day member experience operations, including waitlist management, scheduling, member engagement, etc.

Projects

• Build and maintain resources that assist administrative projects and scale solutions.
• Assist practice-wide pilots and initiatives as applicable, such as digital insights product, influencer onboarding, potential call center pilot, etc.

What you’ll need:

• 1+ year in health care, operations, membership experience, or as a medical assistant
• Bachelor’s degree or equivalent preferred
• Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required
• Excellent oral and written communication skills
• Demonstrable attention to detail with a knack for organization and clarity
• Flexibility; things change often and we need someone who can adapt quickly
• Professional, but friendly demeanor
• A sense of ownership of assigned tasks, and always look for the best solution
• Ability to work holidays

Benefits and Compensation:

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The salary for this role is $19/hour. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 

Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

• We will never communicate with you via Microsoft Teams
• We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

SUPERHUMAN ????

• The fastest email experience in the world
• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE ????

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT ????

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE ????

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Our latest financing was led by IVP, and we welcomed Ajay Vashee to our board. Our prior financing was led by Andreessen Horowitz, and we welcomed Marc Andreessen and David Ulevitch to our board.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As an Account Executive, Velocity you will be an important part of small (but growing!) mighty GTM team responsible for sourcing, landing and expanding new contracts with strategic teams inside mid-sized companies.

ROLE ????????‍????????‍????

• As a member of our high-performing Mid-Market/Product-Led sales team (velocity), you will be instrumental in both landing and expanding business with small to medium-sized organizations
• Expand revenue within your book of business (up-sell, cross-sell)
• Navigate mid-sized organizations to map stakeholders, generate pipeline, build champions, get buy-in and close deals with C-Level and VP-level decision makers
• Define territory and account strategies that enable sales velocity in partnership with Sales Development Reps, Customer Success Managers, Sales Engineers, and Exec Sponsors
• Develop customer champions to expand usage within new teams and departments
• Build the instincts to recognize and overcome organizational, financial and behavioral structures and obstacles
• Experiment with new processes and revenue streams that scale across

SOUND LIKE YOU? ????

5+ years of relevant professional sales experience, preferably selling B2B SaaS products to a SMB or mid-market target customer. Experience in a product-led sales motion a plus!

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
• Excellent Relationship Builder: You have a strong aptitude for building and growing successful internal and external relationship that support driving key outcomes. You have experience finding and mapping stakeholders like coaches, champions, and economic buyers inside organizations.
• Start to Finish Ownership: You act like the general manager of your sales pitch. You demonstrated the ability to take on customer projects and initiatives related to core KPIs (new ARR, expansion)
• Bias to Action: You understands the discipline required to be a successful sales professional. You have a bias towards timeblocking to hit customer activity metrics associated with deal progression and pipeline building. You present solutions when issues arise.
• Pipeline Generation: You understand the importance of building consistent pipeline. You’re comfortable across the sales development organization in both prospecting and qualifying your surfaced opportunities.
• Passionate about Sales Process & Rigor: You are comfortable running end to end sales cycles. You understand the importance of how to properly forecast a book of business and keep the the business informed on the status of deals, customer blockers, and accelerants. You subscribe to or have experience with a sales methodology such as MEDDIC, Challenger, or Command of the Message
• Proficiency with a Modern Sales Stack: You are proficient in a modern sales stack including a CRM, sales engagement platform, prospecting and qualification tools, and forecasting. You have experience with product led sales tools like Pocus or Endgame.
• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.
• Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America.

SALARY INFO ????

The Account Executive role may span a range of experience and expertise. Through our interview process, we will review your background, local market data, and use a mix of technical and qualitative assessments to determine where you fall in our range. We will talk about compensation in our first conversation and be transparent throughout the process about which level we think is the best match for you in our organization.

Our starting salaries for this role range from $150,000 - $180,000 OTE.  The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options

We are open to hiring for this role anywhere in the US.  We take a locally informed approach to compensation, and our range is inclusive of starting salaries in different geographies.

BENEFITS ????

Taking Care of Your Future ????

• Medical, dental, and vision insurance: 100% coverage for you, and 75% coverage for all your dependents.
• Voluntary insurance: short-term disability, long-term disability, and life insurance.
• 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
• Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off ????

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
• 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
• Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

• $3000 per year towards your professional development.
• Free access to Calm and Taskhuman.
• Allyship education program to help build your best self.

Setting You Up For Success ????????‍????????????‍????

• Custom MacBook Pro.
• $1000 budget for workstation setup.
• $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
• Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the opportunity

We’re looking for a Director of Product Design who is passionate about supporting the growth of our design team and developing our platform to support our scaling portfolio of products. In this role, you will help set the strategy for our core UI (analytics offering, shared experiences, and design systems) and product platform (the services that connect and power our products). You’ll also partner with other leaders to build highly leveraged products that enable thousands of companies, including ours, to build engaged and high-performing teams.

If you see the potential of how delightful people management tools can transform a business, this role is for you:

• As a manager, you will be responsible for helping to scale the Product Design team, its culture, and its operations through this exciting chapter of Lattice’s growth. You’ll also be expected to support, coach, and help grow the team’s members into the next generation of design leadership at Lattice.
• As a design leader, you will be responsible for partnering with Research, Data, Product, and Engineering to establish a multi-year vision and strategy for building a platform that’s robust, cohesive, and reliable. You’ll also be expected to set new levels of excellence for craft and execution, and chart a course for your team to get there.
• As a senior member of EPD, you will be expected to partner with Engineering and Product leadership across our organization to ensure we are developing our suite of products on common primitives with high degrees of product interoperability.
• This role is excellent for leaders who excel at establishing clear working models, relationship building, and systems thinking. This role will report to our SVP of Design.

What we’re looking for

As a note, even if you don’t feel your experience covers everything listed below, we still encourage you to apply! The goal of this job posting is to establish the shape of the role, and we’re open to adjusting the leveling if we find someone who’s a great fit for that shape.

4+ years of experience managing Product Design teams.

• You have excitement for building up teams. You enjoy hiring and tuning the process to identify talent from diverse backgrounds.
• You are employee-focused: you care deeply about the people on your team, helping them to achieve their personal and professional goals, and enabling them to do the best work of their lives.
• You have an eye for what great design looks like and can work with Designers, Researchers, and their cross-functional partners to deliver.
• You’re quick to identify opportunities for improving team operations/efficiency and approach change management with empathy and timeliness.

You have experience establishing a vision and strategy that help to shape the future of the business.

• Ability to communicate design's potential impact on business outcomes.
• Ability to partner with Research to identify UX opportunities, then work cross-functionally to influence strategy at the product and platform level.
• Mastery in solving unstructured problems that have many dependencies and may have lengthy timelines. You are comfortable with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it.
• Ability to define and communicate clear expectations for excellence, then chart a course at the product and platform level.
• Preferably, you have professional experience with multi-product, B2B SaaS platforms.
• Preferably, you have professional experience leading a platform, design system, or foundations team, and can anticipate scaling challenges before they become a problem.

You’re a great communicator, collaborator, and facilitator.

• You're a compelling and confident storyteller.
• Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges and enumerating tradeoffs.
• You effectively organize and lead discussions/rituals that build relationships, facilitate better collaboration, and ultimately improve the product and team culture.

Why join our Design & Research Team?

We're a passionate group of people who are dedicated to growing together. Currently ~25, our org spans Brand Design, Content Design, Product Design, and Research.

You can learn more about us on our Notion page! It covers who we are as individuals, some of our recent work, how we commit to DE&I, and most importantly — the rituals and rhythms we've invested in as a team to grow as craftspeople and just… people. You can also learn more about how we work on our team website.  

Why Lattice?

• We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
• The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
• Partner with 5,000+ companies around the world to make sure their employees are engaged and performing at a high level
• A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
• Competitive salary, equity, and benefits
• Centrally located FiDi offices in San Francisco and New York
• Flexible vacation/time-off policy

#LI-remote

The estimated annual cash salary for this role is $215,000 - $300,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.  

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You'll Do:

As a Data Analyst, you will work on the Engineering team to provide data and analysis to ensure that we make data-driven decisions. For the position, we’re looking for a collaborative organizational builder. Across all roles, we look for future team members who will live our values of Collaboration, Inspired, Steadfast, Courageous, and Excellence.

• Work hands-on with data capture, data extraction, analysis, reporting, and visualization to drive data-driven decision-making
• Perform ad-hoc tasks/reporting/analyses ensuring data integrity and validity of reporting 
• Develop and manage analytics and BI solutions for the organization
• Build and manage data visualization tools (e.g. Tableau, PowerBI, Looker) and have a very strong knowledge of SQL.
• Partner with stakeholders to resolve key data issues involving the quality and consistency of data for analytical purposes
• Collaborate with Product Management, Customer Success, and other teams to deliver reports and insights for business functions and key performance metrics
• Enhance the organization's capabilities for self-service data and analytics

What You'll Bring:

• 2–5 years of progressive experience in a report writing, data analysis, or business intelligence analysis role
• Experience one or more data visualization tools (e.g. Tableau, PowerBI, Looker) and have a strong knowledge of SQL.
• Demonstrated a combination of business acumen, aptitude, and interest in working with technology, and storytelling to harness value and impact of insights
• Accuracy and attention to detail; critical thinking and creative problem-solving skills using a methodical and logical approach

Set Yourself Apart:

• You have a strong inclination to work in rapidly developing and expanding organizations and possess the necessary background to do so. You are well-acquainted with the fast-paced, high-volume, and uncertain nature of operations in the organization, and perceive it as a chance to deliver significant outcomes
• Previous experience working with drug claims data and the healthcare industry preferred

Expected Salary Range: $100k-$120k base + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. This position can be remote in the United States or hybrid in Chicago, IL or Boston, MA.

Kalderos participates in E-Verify.

• See patients via telemedicine using the technology platform provided by the practice
• Provide excellent, personalized patient care according to the guidelines provided by the practice
• Work closely with a care team including a Health Coach to help patients optimize outcomes and achieve their health and wellness goals
• Oversee medical staff (including Health Coaches and Medical Assistants) and assign aspects of care accordingly
• Provide mentorship to non-Physician staff
• Participate in patient care program development
• Assist in the resolution of patient inquiries and requests
• Complete online charts in a timely and accurate manner
• Follow organizational policies, procedures, and protocols
• Represent Parsley Health in the local and broader community

You'll need:

• Active MD or DO license
• Board certification in internal medicine, family medicine, obstetrics/gynecology, rheumatology, endocrinology or other primary care fields
• 3+ years of experience providing primary care either via telemedicine or in-person
• 2+ years of clinical practice post-residency
• 2+ years of experience practicing functional medicine
• Strong organizational skills and an attention to detail
• Desire to thrive in a fast-paced, high-growth, high-tech, brand-forward work environment
• Passion for your personal health and wellness and that of others

Not required, but it would be great if you also have:

• License in CA, NY, TX, MA, NJ, IL, PA, VA, NC, CO, GA, AZ, WA and/or CT
• DEA license
• Familiarity using a MacBook, Google suite, Slack and Zoom

About the opportunity

Homeward is looking for a Senior Accountant to be the primary reviewer of Homeward’s accounting entries and reconciliation by project (home purchases and home sales), to evaluate the balance sheet and income statement for each of the homes, and to communicate frequently and timely with the Homeward Transactions team to ensure cross-functional alignment. This role will report to an Accounting Manager and will supervise two accounting associates. This role will require the use of skills in high attention to detail, organization, and timely and frequent communication. This role will be fast-paced, exciting, and collaborative, and requires someone who enjoys staying busy while also remaining calm and friendly with others during the demands of Homeward’s high-growth business.

This position is not eligible for visa sponsorship.

In this role you will be:

• Efficiently reviewing all home purchase and home sale statements on a daily to weekly cadence, and reconcile to the corresponding accounting entries for recording accuracy and completeness.
• Reviewing the Balance Sheet report and Income Statement report in Netsuite, for each project (home sale), to ensure all items are expensed accurately and completely upon the closing of the project. Help make corrections to the entries for the project, in order to keep the balance sheet and income statement clean for each project.
• Asking questions from various accounting team members, your supervisor, or other teams/departments for any information deemed missing, or unclear.
• Investigating discrepancies of accounting entries by creating searches and reports in Netsuite, and/or exporting to analyze accounting transaction details with Excel, in order to identify and solve discrepancies.
• Monitoring daily progress of the Homeward Transaction team (non-accounting team that helps close the home sale transactions) to be sure all project/home data is populated timely in the system in order for the accounting team to review and reconcile. 
• Proactively and consistently provide feedback and review comments to two associates who enter the home purchase and home sales transactions for each project. This is particularly important for identifying any errors or delays.
• Consistently respond to questions via email or slack messenger actively and timely.
• Other accounting team projects as necessary, which will require the same skills outlined below.

What you’ll bring

• 3+ years experience with accounting transactions and reports.
• Must possess a high degree of accuracy in work; detail-oriented.
• Excellent timeliness, responsiveness, and interpersonal and collaboration skills
• Organizational skills to be able to easily track multiple tasks, questions, and responses.
• Demonstrated the ability to calmly manage multiple requests, and prioritize them well while maintaining a great attitude during tight deadlines.
• Solution-oriented approach to research and problem-solving, preferring to place focus on the best way to solve problems rather than focusing only on the problems themselves
• Intermediate to advanced skills in Excel: the ability to do vlookups, sumifs, pivot tables, sort and filter well, display information concisely and with high readability. You have consistently demonstrated the ability to use excel effectively to assist in analyzing data.
• Prior experience in real estate transactions is highly preferred (familiarity with a HUD/closing disclosure). 
• Prior experience with working for a company with many subsidiaries would be preferred. 
• Experience working with multiple subsidiaries is highly preferred.
• A Bachelor’s degree in business, accounting, or finance or equivalent is preferred
• Experience with Netsuite is preferred.

Pay and benefits

• Compensation range: $80,000 - $90,000 Base
• Remote-first environment (our Headquarters are in Austin, TX, come visit!)
• Company-wide bonus 
• Exciting stock option grant for every full-time employee 
• 401(k) employer contribution match 
• Health and wellness benefits, including medical, dental, vision, and life insurance
• Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
• Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.

As our Customer Success Manager, you will be critical in ensuring our customers are successful! You will own our rapidly growing customer base and help build our customer success processes. You will play a vital role in the customer journey as the customer's main advocate and advisor, influencing product roadmap, company priorities as well as customer's account admins, end users, and decision makers.

✨ Your Role

• Onboard, Educate & Support: Refine a strong onboarding experience, with continuous opportunities for education and support
• Face of Lumos: Develop a trusted advisor relationships with your customers, key stakeholders and executive sponsors to build loyalty
• Customer Success Playbook: Execute the customer success playbook and processes that enable customers to work more efficiently whilst supporting Lumos in meeting adoption and engagement goals
• Data-Driven Success: Work closely with business + engineering to monitor and own customer health metrics, using them to proactively identify the most high-potential areas to support customers
• Voice of the Customer: Influence the Lumos product roadmap by sharing customer insights with the team and closely working with product & design to drive adoption and engagement.
• Understands how technology drives business: Is comfortable discussing with customers how to drive business outcomes using technology from a portfolio view of a customers tech stack to how leveraging webhooks to validate users helps achieve goals
• Successful Renewals: Ensure every customer sees the ROI on their investment and is ready to renew at the end of their terms

????Pay Range

$130,000 - $145,000.  Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

???? What We Value

We purposefully did not create a standard list of minimum qualifications because we care much more about your motivation and ability to help us accelerate technical progress than we care just about your CV. Instead of focusing on what people need to have, we focus on what people need to do. Additionally, we try to find out whether you would be a good fit for Lumos based on our values that define how we achieve outcomes and what characteristics we value.

About Our Organization

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community with a focus on pharmaceutical pricing.  Our success is measured when we can empower all of healthcare to focus more on improving the health of people. 

That success is driven by Kalderos’ greatest asset, our people. Our team thrives on the problems that we solve, is driven to innovate, and thrives on the feedback of their peers. Our team is passionate about what they do and we are looking for people to join our company and our mission.

That’s where you come in! 

What You'll Do

We are looking for a collaborative Principal Data Scientist. You have a strong inclination to work in rapidly developing and expanding organizations and possess the necessary background to do so. You are well-acquainted with the fast-paced, high-volume, and uncertain nature of operations in the organization, and perceive it as a chance to deliver significant outcomes.

• Work with product teams to understand and develop data models that can meet requirements and operationalize well
• Collaborate with Product and other Engineers to solve problems that directly impact enterprise customers
• Use Data Science techniques to provide insights to the Organization as well as Customers
• If needed, build data transformations and data flows utilizing Python, DBT, and Snowflake
• Build  / evaluate predictive models that help improve our products 
• Build tools that help other team members who are working within the Analytics and Data Science teams
• Learn and apply knowledge about the drug discount space, and become a subject matter expert for internal teams to draw upon
• Mentor other data analysts and scientists

What You'll Bring

• Bachelor’s degree in computer science or similar field.
• 12+ years of work experience working with Data as a data scientist or researcher in a professional full-time role
• Strong knowledge of SQL, Python with at least 5 years of experience in both
• Experience of at least 2+ years with Data Analytics libraries such as Pandas, Numpy and others
• Experience of at least 5 years with cloud native infrastructure (we use Azure)
• Experience of 2+ years with containerized applications
• Experience of 3+ years building data and predictive pipelines for the healthcare industry
• Professional experience in application programming with an object-oriented language.

Expected Salary Range: $160,000 - $180,000 base + bonus

____________________________________________________________________________________________

Highlighted Company Perks and Benefits

• Medical, Dental, and Vision benefits
• 401k with company match
• Flexible PTO with a 10 day minimum
• Opportunity for growth
• Mobile & Wifi Reimbursement
• Commuter Reimbursement
• Continuing education reimbursement
• Donation matching for charitable contributions
• Travel reimbursement for healthcare services not available near your home
• New employee home office setup reimbursement

What It’s Like Working Here

• We thrive on collaboration, because we believe that all voices matter and we can only put our best work into the world when we work together to solve problems.
• We empower each other and believe in ensuring all voices are heard.
• We know the importance of feedback in individual and organizational growth and development, which is why we've embedded it into our practice and culture. 
• We’re curious and go deep. Our slack channel is filled throughout the day with insightful articles, discussions around our industry, healthcare, and our book club is always bursting with questions.

To learn more:https://www.kalderos.com/company/culture

We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out!

Kalderos is proud to be an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. This position can be remote in the United States or hybrid in Chicago, IL or Boston, MA.

Kalderos participates in E-Verify.

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are seeking experienced, board-certified MDs and DOs who are passionate about transforming primary care, have completed or started training in functional or integrative medicine, and who are extremely tech-savvy.

As a part-time, 1099 contractor Physician, you will:

• Provide availability each week for virtual member visits and associated administrative time, committing to at least 8 hours/week.
• Schedules are confirmed 24 hours ahead of time.

This is a part-time, remote, contract role.

What you’ll do:

• See patients via telemedicine using the technology platform provided by the practice
• Provide excellent, personalized patient care according to the guidelines provided by the practice
• Work closely with a care team (including a Health Coach) to help patients optimize outcomes and achieve their health and wellness goals
• Assist in the resolution of patient inquiries and requests
• Complete online charts in a timely and accurate manner
• Follow organizational policies, procedures, and protocols

What you’ll need:

• Active MD or DO license
• Board certification in internal medicine, family medicine, obstetrics/gynecology, rheumatology, endocrinology or other primary care fields
• Active license(s) in at least one of the following:
  • DE, GA, KY, ME, ND, NM, NV, SD, TN, UT, WV, WY, AZ
• 3+ years of experience providing primary care either via telemedicine or in-person
• 2+ years of clinical practice post-residency
• 2+ years of experience practicing functional medicine
• Strong organizational skills and an attention to detail
• Desire to thrive in a fast-paced, high-growth, high-tech, brand-forward work environment
• Passion for your personal health and wellness and that of others

Nice-to-haves:

• Active license(s) in CA, NY, TX, MA, NJ, IL, PA, VA, NC, CO, WA, RI, MO, SC, VT, DC, CT
• Familiarity using a MacBook, Google suite, Slack and Zoom

Benefits and Compensation:

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The hourly rate for this role is $225/hour for MDs and DOs. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 

Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

• We will never communicate with you via Microsoft Teams
• We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

We are looking to hire a Developer Advocate to join the Developer Relations Team under Product at InfluxData. As a Developer Advocate, you'll represent InfluxData to the community and the community to InfluxData. In this role, you will make developers more productive and empowered by creating demos and technical content, giving talks, organizing meetups, and engaging with users online. You will advocate for the community by working with Product and Engineering to help align their efforts with the needs of the community.

InfluxData is a company built by and for developers. The Developer Advocate on the Developer Relations team will be a leader who directly impacts our entire user community.

What you’ll be doing

• Become an authority on the InfluxDB platform, both Open Source and Commercial
• Helping developers get started using these platforms to build their own solutions
• Establish a social media presence representing InfluxData
• Participate in Influx Community Groups and Slack discussions
• Regularly present at conferences, meetups and online events showcasing InfluxData products and technology.
• Build and deliver technical training workshops using Influx software
• Write sample applications, prototypes, and code samples to showcase the power and flexibility of InfluxDB and its ecosystem.
• Support and reduce onboarding friction with our user community through code sample creation, debugging, direct partner engagement, and long-tail support channels (forums, office hours, blog posts, etc.).
• Be an advocate for developers internally and influence InfluxData’s product strategy by working with Product Management, Engineering, PR, Marketing, Business Development and other cross-functional teams.
• Build relationships with other technical experts and communities around other projects.

What we’re looking for

• You are a strong public speaker with experience delivering presentations at conferences, meetups, or online events
• You have 2+ years working with and supporting open source projects, developers, platforms, communities, or user groups
• You have built technology demonstrations and examples for developers to follow
• You have knowledge of software development and the ability to learn new technologies and languages

Bonus points if you

• Experience building and delivering technical training both in person and online
• Strong technical writing skills
• Experience contributing code to open-source projects
• Knowledge and experience with IoT/Edge devices, protocols, and frameworks
• Have a background with Python, Javascript, Java, etc.