At Devoteam, we deliver innovative technology consulting for business.

As a pure player for Digital Transformation of large organisations across EMEA, our 8000+ professionals are dedicated to ensuring our clients win their digital battles. With a unique transformation DNA, we connect business and technology.

Present in 17 countries in Europe and the Middle East, and drawing on more than 20 years of experience, we shape Technology for People, so it creates value for our clients, for our partners and for our employees

Our mission is to build cultures of innovation at companies by transforming the way they work and by elevating their customer experiences. As a Premier Google Cloud partner, we do this by implementing innovative Google Cloud solutions and by leveraging cutting-edge AI & Machine Learning technologies. 

We are looking for people with big ambitions, wanting to grow with us and help companies build a culture of innovation with Google Cloud solutions. People who believe that self development is key to success.

If you're willing to work in a dynamic environment and make a difference in Europe’s top companies, then keep on reading to see what we have to offer

Overview of the role  

As part of our team, you will progressively get involved in our customers’ projects. Every day you will be in touch with the latest IT innovations. During the first year, you will be focusing mainly on technical activities such as:

Key tasks and responsibilities, include but not limited to 

• Implementation of ServiceNow in our clients’ information system
• Developing stories/use cases and implement them, configure and integrate workflows
• Setting up and customising of the tools depending on business needs
• Besides that, you will also:
• Create technical documentation
• Provide technical expertise and support
• Communicate with our clients
• Drive the digital transformation and change management for our clients migrating to ServiceNow solutions

Key Technical Skills required, include but not limited to

• You have a Technical background - JavaScript knowledge is preferred, knowledge of database languages and programming is a plus
• You want to improve your knowledge and eager to learn from experts
• You want to be part of challenging projects
• Communication is key in this role so coming from a consultancy background would be great, but not essential 

We are looking for someone who has some, but not necessarily all of the following:

• Experience in a Consulting environment;
• Experience leading ServiceNow implementations in reputable organisations e.g. FTSE 250/ large UK Government agencies etc.;
• Experience in acting as the Solution Architect for medium-large ServiceNow projects;
• Breadth of experience across the ServiceNow platform

• Experience in engaging clients in a consultative and strategic manner;

Academic and professional qualifications

• Certified in at least one Service Now modules such as ITSM, CSM or ITOM

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

TS/SCI required

What you get to do in this role: 

The Customer Outcomes Senior Technical Consultant - ITSM - Federal is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

• Participate in workshops with customers to assess current processes and establish future-state processes.
• Design and deliver ServiceNow ITSM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
• Provide oversight and unit testing of code developed by partner or customer employees.
• Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
• Provide feedback to product development to improve the product based on experiences gained with customers.

To be successful in this role you have:

• 8+ years experience as part of a professional services organization; or equivalent education/experience
• Ability to travel up to 50%
• Industry domain expertise in ITSM
• Creative with comfort running projects independently
• Success driving complex issues through analysis and resolution
• Experience working collaboratively
• ServiceNow certifications in aligned workflow
• TS/SCI required

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

What you get to do in this role: 

The Customer Outcomes Senior Technical Consultant is responsible configuring ServiceNow Platform (IT Workflow, Customer Workflow, Employee Workflow, and Platform) based on leading practices to provide a solution that achieves customer outcomes. The Senior Technical Consultant is the functional and technical expert in customer engagements.

• Participate in workshops with customers to assess current processes and establish future-state processes.
• Design and deliver ServiceNow <insert workflow name> solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
• Provide oversight and unit testing of code developed by partner or customer employees.
• Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
• Provide feedback to product development to improve the product based on experiences gained with customers.
• Maintain skills / certifications on <insert skill or cert> for <insert workflow name>.

To be successful in this role you have:

• 8+ years experience as part of a professional services organization; or equivalent education/experience
• Ability to travel up to 50%
• Industry domain expertise in <insert industry>
• Creative with comfort running projects independently
• Success driving complex issues through analysis and resolution
• Experience working collaboratively
• ServiceNow certifications in aligned workflow

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

Shopify is now permanently remote and working towards a future that is digital by default. Learn more about what this can mean for you.

Shopify has redefined commerce, raising the standard for how companies of all sizes sell their products and services online and off. With 1,000,000+ merchants in more than 175 different countries, and the most innovative platform on the market, we continue to grow rapidly while constantly looking for new ways to impact and disrupt markets.

As part of the Service Innovation Team, the Technical Consultant engages with Shopify Plus merchants to plan and complete service deliveries. They are also a key source of insight to provide feedback and insight to Shopify’s Product, Engineering and User Experience teams. 

The Service Innovation team engages with the largest high-growth, high-volume Shopify Plus merchants on the platform on short-to medium-term service engagement. Ranging from deep discovery engagements to storefront recommendations, these service engagements are focused on a merchant’s overall business plan, and are designed to accelerate their growth and ensure their long term success. 

Technical Consultants are Shopify advocates and represent the Shopify brand, values, and product. Their role includes merchant-facing activities, including remote and on-site service deliveries with merchants and supporting Merchant Engagement Managers at community events.

External Responsibilities

• Execute predefined service deliveries, including leading technical discovery engagements with merchants as well as creating and presenting findings to the merchant. 

• Evaluate and iterate on services through a thorough understanding of both the platform and the Shopify Plus merchant segment. 

• Manage the communication and expectations of the merchants during pre- and post-service engagement, along with their primary Merchant Success Manager. 

• Provide ad-hoc technical guidance to the Large Merchant Success teams.

• Provide supporting e-commerce expertise through guidance on best practices, knowledge of industry trends, and the Shopify platform. 

• Build relationships across merchant organizations to fully understand the  businesses and the merchant’s approach to commerce innovation.

• Documenting merchant challenges and solutions, and providing context to internal teams.

• Frequent traveling for in-person meetings and events including international travel.

Internal Responsibilities

• Build and evolve additional services that fill unmet needs in Shopify’s current platform functionality and partner offerings.

• Support and engage with community events preparation throughout the year to influence and arrange content programming and polished delivery from other Shopifolk.

• Document challenges with solutions and provide feedback to internal teams including Merchant Success, Product, Engineering and User Experience. 

• Building proof of concepts which can be schematic and/or code where applicable, to ensure solutions are robust and can be handed over for implementation.

• In-depth platform knowledge suitable to engage with technical and non-technical merchants to demonstrate the solutions possible and the value of the platform as part of their technology stack. 

• Experience with some of these technologies: Shopify APIs, Liquid, HTML, CSS, JavaScript and other native and integrating technologies.

• Project management experience. You'll be helping coordinate all the components required for a successful site launch or new technology launch.

• Sophisticated knowledge of the e-commerce ecosystem and business operations. There are many moving parts and you understand how they fit together.

• Understanding of e-commerce best practices, tooling, digital operations and specialized roles and workflows in ecommerce.

• Research skills to keep up with the industry and to understand how varying implementations influence the approaches that work best for a merchant and its team.

• Strong attention to detail.

• Ability to collect, document, and articulate merchant goals and technical requirements

• Exceptional writing and presentation skills to express merchant organizational challenges with appropriate messaging for multiple audiences and all levels of leadership.

• Business acumen - language, listening skills, presentation, and actions. 

You are:

• A creative problem solver. You can navigate resources and escalate issues within the Shopify organization.

• Exceptionally curious and know how to navigate pain points to get clarity and alignment on the underlying problem that needs to be solved.  

• Strong interpersonal skills - you can interact with diverse technical and non-technical groups.

• A storyteller who can communicate effectively with merchants and act as a feedback loop internal to Shopify.    

• Proactive and can manage and self-direct across multiple competing priorities.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

If you’re interested in helping us shape the future of commerce, click the “Apply now” button to submit your application. We know that applying to a new role takes a lot of work and we value your time. 

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your experience is this close to what we’re looking for, consider applying. We know that diversity of thought makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encouraging everyone to apply.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

The Team 

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. 

The Role 

This opening for a Senior Technical Consultant, Employee Workflow will be a functional and technical Workplace Service Delivery/Safe Workplace expert on a customer engagement team – delivering implementations for this ServiceNow Solution.  

Although this opening is focused on finding a workplace/facilities technical specialist with experience to bring to Workplace Service Delivery/Safe Workplace engagements, this consultant may also provide consulting for customers implementing other Employee Workflow Solutions including, HR Service Delivery, Legal Service Delivery Solution, and Procurement Spend Management products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. 

What you get to do in this role: 

• Be the technical expert in how to best support Facilities/Space Management departments using ServiceNow best practices focused on configuration vs. customization 
• Support the engagements efforts for facilities-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders 
• Advise customers in their efforts to take advantage of the ServiceNow Employee Workflow Solutions standard capabilities in their efforts to improve departmental processes. 
• Lead customer design workshops focused on ServiceNow Platform and Employee Workflow Solution in scope of the engagement (which may include Procurement Spend Management, HR Service Delivery, Legal Service Delivery, and/or Workplace Service Delivery/Safe Workplace) 
• Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution 
• Drafting more technically focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them 
• Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement 
• Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development 
• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes 
• Develop required integration components (SSO, LDAP, etc.) with multiple systems 
• Develop required portal components 
• Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution 
• Juggle multiple and complex projects/initiatives 
• Promoting continuous improvement practices for delivery/engagement materials 
• Supporting specific sales activities when required 
• Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request 
• Up to 50% travel annually, driven by customer needs and internal meetings 

To be successful in this role you have:

• At least 8 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals 
• Strong understanding with leading industry facilities/space systems and tools such as Nuvolo, SpaceIQ, iOFFICE, etc. 
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) for a Facilities/Space Management department, while providing thought leadership to Customer sponsors/stakeholders in solving business process and/or technical problems 
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies 
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity 
• Proven team player and team builder 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ pageto learn more.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office. 

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible 

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

The Role

Advanced Fluency (speaking, writing, reading) in English and French is required.

The Senior Technical Consultant, IT Workflow is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow IT Operations Management products (Discovery, Service Mapping, Event Mgt, Cloud Provisioning & Governance, etc.) based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

What you get to do in this role:

• Be the technical expert in how to best support IT by configuring IT Operations Management Service Delivery using ServiceNow best practices focused on configuration vs. customization
• Support the engagements efforts for IT - specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
• Advise customers in their efforts to take advantage of the ServiceNow IT Operations Management solution’s standard capabilities in their efforts to improve their IT processes
• Lead customer design workshops focused on ServiceNow Platform and IT Operation Management solution technology
• Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
• Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
• Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
• Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
• Develop required integration components (SSO, LDAP, etc.) with multiple systems
• Develop required portal components
• Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
• Juggle multiple and complex projects/initiatives
• Promoting continuous improvement practices for delivery/engagement materials
• Supporting specific sales activities when required
• Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
• Up to 50% travel annually, driven by customer needs and internal meetings

In order to be successful in this role, we need someone who has strong technical understanding and experience in one or more of the following areas:

• Advanced Fluency (speaking, writing, reading) in English and French is required
• At least 3 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
• Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
• Enterprise architecture domains
• AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
• Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
• Cloud Management Platforms such as AWS, VMware, BMC, etc.
• IT Operations experience in storage, network, and compute of enterprise environments
• ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
• Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath.  Exhibits prior and current technical expertise in web technology and the ability to learn new technology
• Exceptional communication and presentation skills to include technical and business concepts.
• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
• Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Proven team player and team builder
• Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Required in Office

Flexible

Remote

Accendi Group is a leading provider of business management services that specializes in providing recruitment, managed services and consulting in the areas of human resources and talent management to optimize your business, people, and workforce. 

Accendi Group is looking for an experienced Recruiter to join our team as Technical Recruiting Consultant. In this role, you will be responsible for supporting client recruiting engagements, focusing on high touch relationship management and responsiveness to client recruitment requests.

You will work to reduce the time to fill for each position while continually striving to improve the satisfaction of hiring managers and candidates. This position requires an extremely perceptive person, who can help the client scale at a speed to attract, engage and hire individuals at all levels on time.

KEY RESPONSIBILITIES

• You will be responsible for helping the employer's (client's) to recruit candidates for job vacancies, permanent roles and can range from entry-level to technical positions. You will have to assess and respond to the needs of each client or assignment and ensure timely delivery, and then identify potential candidates through existing contacts found on the Accendi Group systems, client databases, third party recruitment software or advertisements.
• Additionally, you will manage the recruitment process from sourcing, interview to offer stage, job reporting and beyond as applicable. That includes sourcing, attending virtual recruitment events, interviewing candidates, negotiating salary packages, and presenting suitable candidates to clients.
• Your goal is to build mutual benefiting relationships with clients and candidates and work as part of a passionate team to maximize Accendi Group's commercial performance.
• Consultants also provide advice to both clients and candidates on hiring processes, sourcing strategies, and salary levels where applicable. Developing solid relationships and managing both the expectations of clients and candidates is integral to the role. Consultants may develop and/or implement training presentations on various recruitment topics via online or face to face presentations when requested.
• Your role will be both diverse and demanding involving: using marketing and business knowledge to identify and evaluate employer's recruitment needs, interview potential candidates, develop recruitment job strategies, implement, and manage recruiting programs.

THE SUCCESSFUL APPLICANT

• BA/BS degree or relevant experience
• 5+ years of experience in recruiting, talent acquisition specifically with 2+ years in technical recruitment
• You must have an expert level of knowledge in all full lifecycle recruiting components including, but not limited to: sourcing, qualifying, networking, assessing, legal requirements, job analysis, , relationship management, and due diligence
• Demonstrated strong sourcing search (e.g., Boolean, Indeed, LinkedIn) and research skills to find active and passive candidates
• You will be a driven, ambitious individual that is looking to work in a fast paced, target driven environment
• Ability to work independently and produce results within an unstructured environment and dynamic organization, demonstrate flexibility, and respond quickly to changes
• Proficiency in enterprise applicant tracking systems- preferably Taleo, Workday
• Excellent time management and organizational skills within a fast-paced environment
• Strong cold-calling skills with the ability to find and then position opportunities with qualified passive candidates
• Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives
• Ability to generate a high volume and high-quality pipeline of candidates under very tight timelines
• Excellent customer service, and the ability to sell our Accendi story
• High energy, enthusiastic, resourceful and results driven
• Flexibility and willing to support multiple functions and business units
• Proven ability to establish and maintain a deep network from which to source
• Strong verbal presentation skills 
• This position is subject to Accendi Group’s remote work policy

Location: 

• TN (Preferred location)

Accendi Group is an Equal Employment Opportunity Employer

We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

The Team 

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. 

The Role 

This opening for a Associate Technical Consultant, Employee Workflow will be a functional and technical Employee Workflow Solutions expert on a customer engagement team – delivering implementations for this ServiceNow Solution.  

What you get to do in this role: 

• Be the technical expert in how to best support requirements using ServiceNow best practices focused on configuration vs. customization 
• Advise customers in their efforts to take advantage of the ServiceNow Employee Workflow Solutions standard capabilities in their efforts to improve departmental processes. 
• Drafting more technically focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them 
• Develop assigned user stories 
• Develop required integration components (SSO, LDAP, etc.) with multiple systems 
• Develop required portal components 
• Up to 50% travel annually, driven by customer needs and internal meetings 

In order to be successful in this role, we need someone who has: 

• At least 1 year of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals 
• Demonstrated understanding with leading industry systems and tools for departments that would rely on one of the above-mentioned solutions 
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies 
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity 
• Proven team player and team builder 

FD21

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Required in Office

Flexible

Remote

We are Merkle, a performance marketing agency which specialises in the delivery of personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and we are proud to be recognised as an industry leader. 

Our head office is in Columbia, Maryland and our expansion in Europe started in 2015 with the acquisition of three European companies: Persicopix, DBG and Comet. In 2016, we joined the Dentsu Aegis Network, one of the world’s biggest Global media companies.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. With our expertise, we can offer our clients content-driven, contextual and compelling customer journeys and experiences that drive business growth.

The last twelve months have been a whirlwind of pitch wins, new hires and expansion for Merkle in Europe; we have made several new acquisitions, secured new premises in London and have attracted renowned experts to diversify our offering.

It’s an exciting time to be joining the company; we have no plans to slow down! We take great pride in our company values and culture; we regularly host socials and strive to create a working environment where our employees enjoy coming into work.

The last twelve months have been a whirlwind of pitch wins, new hires and expansion for Merkle in EMEA; we have made several acquisitions, secured incredible new premises and have attracted renowned experts to diversify our offering.

This is a technical role, which could be based in Barcelona or Gijon, and you will work directly with clients as a technical expert on Marketing Technology solutions, becoming their trusted technical adviser, validating the solution architecture, and working with them to maximise the value of their investment.

We are seeking experience of working as a technical consultant on complex Customer Data Platform implementations with strong consultancy skills. This expert will own the technology solution throughout the software implementation lifecycle from project kick off to delivery and on-going support.

This is a client facing role where you will assist and validate the solution architecture in specific technical areas as well as the overall solution. The role is a blend of software implementation and configuration with responsibility for providing innovative, value-add marketing technology solutions.

Life as a Data Technical Consultant at Merkle

• You will be part of 20 highly skilled consultants, there is not much we don’t know about software implementation!
• The team is UK and Spain based and regularly gets together for lunch and learn knowledge sharing sessions, we value collaboration and encourage innovation
• The team is experienced in many different software technologies, you will have the option to cross train and enhance your knowledge
• You will be responsible for the ownership of the technical implementation
• You will work on diverse projects across virtually every sector
• We will invest in the training you need to develop your career, both technical and soft skills

What we are looking for in you

• At least 2 - 4 years’ client facing experience
• Experience working with SQL and ETL process (delta vs full, scheduling, type of exports)
• Experience working with APIs - preferably SOAP and REST based APIs
• Experience working with a Customer Data Platform (such as Adobe Experience Platform, Tealium CDP, Exponea or Everage)
• Experience with data ingestion/sources, identity set-up, data model configuration, consent management, single view of the consumer and destinations
• Ability to understand an architecture design: Data flows (batch/real-time), Data Model, ERD, Microservices concept and HTTP APIs
• Knowledge on how to use a Git repository preferred
• Experience of working on large scalable global multi-channel solutions preferable
• Experience in peer reviewing implementations
• Experience in producing Run book or Client handover documentation
• An understanding on the main concepts of QA
• An understanding of the Marketing Technology concepts (marketing automation, web analytics, personalization, AdServer and paid media)
• Curiosity to deliver innovative solutions to drive customer satisfaction
• Any certifications with a CDP tool would be an added advantage
• Any line management experience is an added advantage
• Be prepared to travel or work on Client/Partner site when required, including other regions and abroad

• Attractive and competitive salary.
• Spanish/English lessons.
• Free life and health insurance.
• Career development through Merkle University and LinkedIn Learning.
• Breakfast Box on your birthday.
• Fruit, coffee, tea, cookies available in the office.

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. At the point of application, the candidate must have the legal right to work in Spain as we are unable to sponsor visas at this time.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

Hitachi Solutions is an impact-driven global leader in consulting dedicated to delivering competitive, end-to-end solutions based on the Microsoft Cloud. Our deeply connected teams are unified by our values and our commitment to helping clients succeed and compete with the largest global enterprises. We are a division of the 38th largest company in the world and carry the strength of a vast network of interconnected Hitachi companies all while remaining nimble, agile, and ready to pivot at a moment’s notice. 

Hitachi Solutions started as three founding partners and transformed into nearly 2,000 consultants, developers, and support personnel all around the globe. With 36 Microsoft Partner of the Year awards, Hitachi Solutions has established itself as a leading partner in the ever-growing landscape of technology consulting. 

• Work as part of an implementation team ranging in size from 4-6 members on Enterprise ERP Projects
• Work directly with clients to implement D365 F&O Finance & Accounting processes, including but not limited to: General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Credit and collections, Budgeting & Fixed Assets
• Work collaboratively with other functional & technical project team members to ensure successful & timely implementation
• Actively drive requirements gathering, analysis, design, implementation & testing phases of the D365 Finance module suite
• Stay current on product capabilities to implement feature/functions on client projects
• Utilize all company provided & standard

• Successful completion of a post-secondary degree/diploma in Business, Computer Science or a related discipline
• Must have 5-8 years’ experience with full life-cycle implementation of Dynamics AX or D365 Finance
• Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies
• Must have experience and strong working knowledge across all MS Dynamics D365 F&O Finance-related modules, including:  Accounts payable, Accounts receivable, Credit and collections, General ledger, Budgeting and Fixed assets.
• Experience with Human Resources, Project Management, or Project Accounting is an asset
• Strong practical Finance experience gained through industry experience preferred
• Experience in Manufacturing or Supply Chain is considered an asset

All your information will be kept confidential according to EEO guidelines.

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

The Team

The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance.  As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.

The Role

The Technical Consultant, Customer Workflow is the technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Customer Workflow products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

What you get to do in this role:

• Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards
• Collaborate and Contribute to the creation, deployment and maintenance of Technical Best Practices and Standards
• Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes
• Active Participant and Contributor and thought leader in Communities of Excellence (in Community) that Provides Mentoring, Implementation Support, Maturity Maps and Continual Improvements
• Build Trust and Establish Thought Leadership through Publication Activities: Knowledge Articles, White Papers, Wiki, Community, Blogs, Templates, Capability Content, etc.
• Achieve Customer Workflow Practice and Individual KPI’s and Metrics as defined
•  Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
•  Juggle multiple and complex projects/initiatives
• Up to 50% travel annually, driven by customer needs and internal meetings

In order to be successful in this role, we need someone who has:

• Experience in working with Enterprise IT software (e.g. ServiceNow, Salesforce, PeopleSoft)
• Experience in Java, Java Script and corresponding frameworks, like jQuery, Prototype JS or Angular
• Experience working within Agile or Scaled Agile frameworks, preferred
• Experience in requirements gathering, including experience in creating process documentation
• Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment.
• Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.
• Active listener, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational)
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery
• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Degree or equivalent, preferably in Information Technology and proven experience in technical consulting role
• Desired ServiceNow Certifications:
  • Certified System Administrator (required or must achieve within the first 60 days)
  • Certified Implementation Specialist - CSM 
  • Certified Implementation Specialist - FSM 
• Domain experience desired but not required; Financial Services, Telecommunications, Healthcare and Life Science, and Federal.
• Field Service Management, CRM, Customer Service Management software/platform experience( ServiceMax, Salesforce, Zendesk, Zoho etc) a plus

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Required in Office

Flexible

Remote

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

What you get to do in this role: 

This role is part of the Creator Workflows and Platform Expert Services team and will be a functional and technical expert of ServiceNow’s front end technologies. The ideal candidate for this role is passionate about the intersection of human needs and business impact. They thrive in a fluid work environment, are a self-motivated partner, leader and hands on maker working across the variety of industries, and synthesizing diverse perspectives. An exceptional designer OR developer with some capability in the other discipline, will also be considered.

What you get to do in this role:

• Build ServiceNow user experiences considering customer design, responsiveness, and WCAG 2.1 accessibility (HTML, CSS, AngularJS, SASS, Bootstrap 3, JSON, REST APIs) across all ServiceNow solutions.
• Lead customer design workshops around Service Portal, Workspace and Mobile
• Transform co-created future state narrative design into an experience, then enhance and refine through validation of design concepts
• Act as a liaison between customer and third-party design/creative teams and customer leadership and stakeholders to ensure optimum functionality, performance, accessibility, scalability, and security
• Draft technically focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
• Create and deliver front end solutions that consider long term technical architecture, process design and ServiceNow technical standards
• Support the engagement efforts related to Platform wide process definition, re-engineering, improvement, and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders
• Advise customers in their efforts to take advantage of the ServiceNow Front End capabilities in their efforts to improve their existing processes and user experiences
• Guide and provide ad-hoc oversight and enablement for the customer’s future administrators throughout the engagement
• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
• Juggle multiple and complex projects/initiatives
• Promote continuous improvement practices for delivery/engagement materials
• Support specific sales activities when required
• Provide training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
• Travel depending on customer needs and internal meetings, potentially up to 50%.

To be successful in this role you have:

• At least 5 years of configuration or development experience – ServiceNow app dev, web development, integrations, ServiceNow portal, workspace and mobile solutions
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) in complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
• Experience developing with common JavaScript frameworks (AngularJS, React, etc.) and consult on UX related projects
• Experience with Web Technologies (HTML, Web Services, Bootstrap 3, CSS, etc.) and working with SaaS technologies
• Applying a User-Centered Design mindset and methodology when working on product designs
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
• Proven team player and team builder

Special consideration will be given to those with the below experience:

• Bachelor's degree or certifications (Human-Computer Interaction or a related field)
• Experience in conceptualization, design strategy, UX, and art direction of prototypes
• Familiarity with collaboration, design and prototyping tools such as Miro, Sketch, inVision, Figma, Adobe Photoshop, and Adobe Illustrator
• Experience with user research such as:
  • Conducting User Interviews, Usability Studies, Card Sorting, Surveys, etc.
  • Formulating data into presentable format of personas, research findings, and customer journey maps
• Understanding native mobile, web application, and responsive web design experience
• Command of design basics: readability, iconography, color, and spatial relationships
• ServiceNow certifications such as System Administrator (CSA), Application Development (CAD), Service Portal, and Virtual Agent are beneficial

FD21

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

Work Personas

Required in Office

Flexible

Remote

CoEnterprise is an award-winning B2B software and professional services company headquartered in New York City. Founded in 2010, CoEnterprise delivers Supply Chain and Business Analytics solutions and services that transform how companies connect and do business. CoEnterprise approaches each relationship and engagement from the perspective of three core values: collaboration, ownership, and excellence. We value collaboration with both our partners and clients in order to present the best possible outcome for our customers. Our vow to accept ownership ensures that our entire staff takes pride in our work and it is our commitment to excellence that ensures that this work is at the highest standard possible.

The Senior Technical Integration Consultant works directly with customers and members of our Business-to-Business (B2B) consulting team to deploy solutions that support our clients’ business and technology needs. 

The Senior Technical Integration Consultant collaborates closely with Project Managers, Solution Architects, and Junior Consultants to ensure timely and accurate delivery of our projects. The right candidate is a highly-motivated analytical thinker solver with strong soft skills, and is capable of learning multiple technology disciplines and concepts.

The Senior Technical Integration Consultant should have a minimum of five (5) years’ experiencewith IBM B2B Integrator / Sterling File Gateway suite of products including:

• Installation and configuration of multi-node architecture environments, including upgrades and platform migration
• IBM B2B Integrator / Sterling File Gateway maintenance and administration
• Business Process orchestration
• Build and deploy of custom Services, Adapters, and Protocols
• Data translation using IBM B2B Integrator maps (e.g., XML format to Flat File)

The Senior Technical Integration Consultant must be familiar with following technologies and concepts:

• Server operating systems (Linux/Unix, Windows),
• Virtualized servers and hosted server architectures.
• Cloud (IBM/Amazon/Azure/GCP) based deployment architecture
• Software Development Life Cycle (SDLC), including requirements gathering, solution design, building technical artifacts, system testing, deployment, and support.
• Industry-standard communication protocols (e.g., AS2, SFTP, HTTP/S, FTP/S)
• Security standards (PGP/GPG, SSL certificates, SSH)
• Relationship database management systems (e.g., MSSQL, Oracle, DB2)
• LDAP and integrated authentication
• System and port architecture
• Electronic Data Interchange (EDI) standards (e.g., X12, EDIFACT)
• Managed File Transfer (MFT)
• Enterprise Application Integration (EAI)

Knowledge of the following subjects is preferred:

• IBM Sterling Secure Proxy
• IBM Sterling External Authentication Server
• IBM Control Center
• IBM Transformation Extender/Advanced
• IBM Connect Direct
• Java extensibility in IBM Sterling Integrator
• Web Services
• RESTful APIs
• Experience in a professional consulting setting
• Cloud virtual infrastructure sizing and performance tuning

The Senior Technical Integration Consultant will be responsible for:

• Working with clients and solution architects to document business needs and to translate those requirements into the technology application stack/solution to-be delivered.
• Collaborating with Project Managers to define project timelines and tasks, with associated dependencies and priorities.
• Delegating tasks to team members and being accountable for their completion.
• Creating, maintaining, and reporting on tasks and due dates, and proactively communicating concerns or recommendations.
• Serving as a key contributor to their assigned project(s) and a mentor to junior members of the team.
• Defining, estimating, building, and testing solution artifacts.
• Creating and maintaining client deliverables (e.g., design specifications, architecture diagrams, installation guides, status updates).
• Providing accurate and proactive time and expense entry and reporting.
• Proactively pitching in and offering support across the organization where needed.
• Seeking and identifying opportunities to improve the organization.

EDUCATION/ CERTIFICATIONS

·       Bachelors Degree - Business or Technology or equivalent experience

Come experience our spirited culture and work with a smart, dedicated and high-energy team in a stable and fast-growing company! Here is a small sample of our benefits and perks we offer:

• Comprehensive Health Insurance with generous employer contribution
• Matching 401(k) - $$$$
• Generous PTO Policy
• Virtual Team Lunches
• Wellness Program
• Monthly Mingles
• Birthday Celebrations
• Virtual Events- Happy Hours, Casino Night, Magic Show, Scavenger Hunt of National History Museum, Game Nights and more

At CoEnterprise, we believe diversity drives innovation. We are committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of our business.  In recruiting for our team, we welcome the unique contributions that you can bring. We value employees for their differences represented by a variety of dimensions including demographics, behaviors, work style and perspectives.

We are an AA/EOE employer.

Yuxi Global is a nearshore custom software developer headquartered in the United States (U.S.) since 2005, with a market presence in Florida and the Midwest. We serve the U.S. with more than 100 IT professionals in operations centers across Latin America, including Colombia, Mexico, Brazil, and Costa Rica.

As a Senior Technical Consultant , you will work to develop, design and on technical solutions on the ServiceNow platform. You will provide administration, applicationdevelopment, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.
 

·  Proficient with JavaScript, HTML. CSS AngularJS. Bootstrap

·  Build integrations to 3rd party platforms using Scripted REST API's Develop custom applications to meet customer business requirements

·  Write/create advanced custom business rules, client scripts. script includes. Ul policies, ACL's. data policies. UI scripts.

·  Troubleshoot production issues independently and remediate

·  Lead development efforts in at least one (1) application that is outside of ITSM

·  Attend requirements review and validation sessions as required

·  Participate in scrum ceremonies

·  Work independently as well as part of a team using good communication and positive attitude

·  Deliver measurable. positive results within the client and team's timeline resulting in positive feedback from dents

·  Build on current platform knowledge by learning new modules and broadening skillset

·  Continue learning service delivery solutions, technologies, and methodologies

·  Maintain professionalism and an uninterrupted work environment during all client meetings and interactions

·  Uphold excellent time management and organizational skills with an aptitude toward creative problem-solving.

·  Remain innovative, creative. self-directed...a great leader and team player with a record of accomplishment in managing multiple complex tasks

·  Utilize strong communication, presentation. and writing skills

·  Maintain current certifications, keep up to date on all Delta releases

·  Maintain professionalism and an uninterrupted work environment during all client meetings and interactions.

• Consistent track record of surpassing quota and revenue goats

• 3+ years in software and/or applications sales and services

• Proven track record of building satisfied loyal and reference able customers

• Proven success in a full life cycle sales role

• Strong operational and analytical abilities

• Experience selling cloud based enterprise applications is strongly preferred

• BA/BS Degree education preferred GlideFast Consulting is an Equal Opportunity Employer

Ability to work effectively in a team environment and an aptitude for collaboration with diverse teams as well as work independently and multi-task effectively.

Ability to work in a fast-paced environment that includes an aggressive release schedule, multiple concurrent projects and evolving business requirements.

Strong troubleshooting, debugging and analytical skills.

Well organized, Self-leaner and detail-oriented work style.