Technical Support Engineer Remote Jobs

58 Results

+30d

L2 Technical Support Engineer - EMEA

MirantisPrague, Czechia, Remote
ansibleazureapiopenstackdockerelasticsearchkuberneteslinuxpythonAWS

Mirantis is hiring a Remote L2 Technical Support Engineer - EMEA

Company Description

Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of glass, and automated full-stack lifecycle management with continuous updates.

Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at www.mirantis.com.

Job Description

Mirantis is adding an L2 Technical Support Engineer to our team! We are seeking a Technical Support Engineer to provide world-class technical support for Mirantis Container Cloud technologies.  These technologies include Mirantis Container Cloud, Mirantis Kubernetes Engine, Mirantis Secure Registry, and Mirantis Container Runtime. You are a friendly, polished communicator who is inherently interested in solving complex problems and delivering a high level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management, Engineering, and Product Management to represent the voice of the customer.

Mirantis’ Container Support team is on a mission to delight millions of developers and system administrators that rely on the Mirantis Container platform to build, share, and run their distributed applications. Our customer base spans from individuals to SMBs to large global enterprises. As Mirantis continues to experience hyper-growth, the Mirantis Container Support team is setting our sights to find creative ways to scale efficiency while simultaneously increasing customer satisfaction.

Main Responsibilities:

  • Provide technical support via customer support portal, phone calls, remote sessions, and email for Mirantis Container Products
  • Provide assistance with upgrade, configuration, troubleshooting and best practices to customers 
  • Work closely with the engineering team: Report product bugs, Request new features, etc.
  • Contribute to Knowledge Base for Mirantis Customers and the rest of the team.
  • Manage your workload properly to make sure all customer requests and issues are tracked and handled in a timely manner
  • Occasionally work and be on call during weekends and holidays
  • Have fun!

Qualifications

  • Four-year college degree preferred or work history equivalent (3+ years software engineering experience)
  • Fluent written and verbal English language skills
  • 1-2+ years of technical support or engineering or equivalent experience
  • Strong Linux system administration and troubleshooting skills
  • Good knowledge of Linux software packaging, distribution, and configuration
  • Knowledge of Container technologies (Docker and Kubernetes)
  • Familiarities with Cloud solutions (AWS, Azure, GCP, Openstack) and virtualization technologies
  • Ability to read and understand Python and GO code; good shell scripting skills
  • Readiness and willingness to work shifts (daily working hours)

Preferred skills:

  • Expert understanding of networking concepts and protocols
  • Good knowledge of REST API
  • Good knowledge of Software-Defined Networking and Load Balancing Technologies
  • Experience with configuring, customizing, and extending Logging and Monitoring tools (Grafana, Prometheus, ElasticSearch, Kibana)
  • Experience with configuration management tools (Ansible, Helm, SaltStack)

Additional Information

  • Work for an established leader in the Cloud Native industry with over 800 enterprise customers, HQ’d in Silicon Valley.
  • Work with exceptionally passionate, talented and engaging colleagues, helping Fortune and Global 2000 customers implement modern open source cloud technologies.
  • Mirantis ranked in the top 50 of G2's Best IT Cloud Products of 2021!
  • Be a part of cutting-edge, open-source innovation.
  • Thrive in the high-energy environment of a young company where openness, collaboration, risk-taking, and continuous growth are valued.
  • Professional development and training.
  • Attend conferences and working groups.
  • Receive a competitive compensation package and benefits.

Mirantis ranked in the top 50 of G2's Best IT Cloud Products of 2021!

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+30d

L2 Technical Support Engineer

MirantisPoznań, Poland, Remote
DesignazuremetalapiopenstackkubernetesubuntulinuxjenkinspythonAWS

Mirantis is hiring a Remote L2 Technical Support Engineer

Company Description

Mirantis helps organizations ship code faster on public and private clouds. The company provides a public cloud experience on any infrastructure from the data center to the edge. With Lens and the Mirantis Cloud Native Platform, Mirantis empowers a new breed of Kubernetes developers by removing infrastructure and operations complexity and providing one cohesive cloud experience for complete app and devops portability, a single pane of glass, and automated full-stack lifecycle management with continuous updates.

Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at www.mirantis.com.

Job Description

Mirantis is adding a Technical Support Engineer to our team! We are seeking a Technical Support Engineer to provide global world-class technical support for the Mirantis Container Cloud and Openstack technologies. This engineer will have the ability to perform particular and specific tasks that require basic and limited skills. The Jr Engineer will provide support for moderately complex technical and team management activities. Learn to deploy, support, sustain and grow our Mirantis products, while helping customers along their IT journey. 

The technologies you will support include Mirantis Container Runtime, Mirantis Secure Registry, and Mirantis Cluster Engine and many more. You are a friendly, polished communicator who is inherently interested in solving complex problems and delivering a high level of customer satisfaction with every customer interaction (via help content and tickets). You will work closely with Knowledge Management, Engineering, Support and Product Management to represent the voice of the customer.

The Mirantis Support team is on a mission to delight millions of developers and system administrators that rely on Mirantis Products to build, share, and run their distributed applications. Our customer base spans from individuals to SMBs to large global enterprises. As Mirantis continues to experience hyper-growth, the Global Mirantis  Support team is setting our sights to find creative ways to scale efficiency while simultaneously increasing customer satisfaction.

Main Responsibilities:

  • 2nd stop for OpenStack and Container Cloud troubleshooting and issue triage
  • Work ticket queue (SFDC) to help maintain contracted SLA’s and delight customers 
  • Learn and tune Stacklight our Open Source monitoring tool 
  • Troubleshooting OpenStack components and fixing bugs
  • Troubleshooting Container Cloud components and fixing bugs
  • Bug reporting and project follow up 
  • Learn the  Mirantis Container Cloud technologies and customer deployment environments
  • Create best-in-class help content and proactively review and update our knowledge management system
  • Learn troubleshooting techniques (debug and diagnose) on lower level problems that span layers of the technology stack
  • Engage with the engineering team to resolve technical issues
  • Identify and recommend process improvements to deliver the highest level of customer satisfaction
  • Maintain and track detailed records for all customer interactions in our internal ticketing system
  • Have fun!

Qualifications

  • High School diploma or equivalent required, four year college degree preferred
  • 1+ years experience in software engineering of system admin 
  • General System Admin knowledge - Openstack, Linux, Ubuntu, KVM, XEN, CentOS, and Kubernetes
  • General understanding of scripting language - Python
  • General understanding (or willingness to learn) of network protocols
  • Experience troubleshooting remote Linux system issues
  • Experience troubleshooting Network issues (bare metal, virtual, cloud)
  • Familiarity with Linux distributions (RHEL, CentOS, Ubuntu, and SLES)
  • Experience and dedication to creating Knowledge articles
  • Customer Service focused engineer

Preferred Qualifications:

  • Experience with cloud services (Azure, AWS, GCP)
  • Familiarity with DevOps software such as Puppet, Chef, and Jenkins
  • Knowledge of REST API and web applications
  • Familiarity  with programming languages

Additional Information

We offer:

  • Work in a leading company in the cloud computing industry
  • High-energy atmosphere of open source projects
  • Multiple opportunities for on-the-job learning and professional growth
  • Flexible schedule
  • Participation in OpenStack and Kubernetes cloud design projects
  • Supervision by experienced mentors
  • Opportunity to make a difference in the world of cloud computing
  • Competitive salary and benefit package.

Mirantis ranked in the top 50 of G2's Best IT Cloud Products of 2021!

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+30d

Technical Support Engineer - Remote West

TenableRemote, United States
jirasqlsalesforceoracleazuredockerelasticsearchmysqlAWS

Tenable is hiring a Remote Technical Support Engineer - Remote West

Description

Your Role:

Our support engineers possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Technical Support Engineers provide support for Tenable’s entire product suite; including Tenable.io, Nessus, Tenable.sc, Log Correlation Engine, Nessus Network Monitor and Tenable.ot. Questions come from a wide variety of sources looking to close the Cyber Exposure gap; including customers who need help deploying their first Nessus scanner, to customers who want to perform in-depth log correlation and real-time vulnerability analysis.

Your Opportunity:

  • Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Analyze and address customer technical inquiries
  • Analyzing vulnerability scan results, system audits, and log events
  • Recreating customer software issues in a lab environment
  • Ensure customer feedback is properly channeled into Product Management and Research & Development
  • Maintaining in-depth knowledge of Tenable products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and Tenable employees
  • Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

  • A passion for making customers successful
  • Outstanding written and verbal communication skills
  • Strong analytical and technical skills
  • Ability to multi-task and manage multiple priorities in a fast-paced environment.
  • Working knowledge of networking, Linux/Unix, macOS, Windows administration, patch deployment and system configuration
  • Previous experience in customer support or network security
  • Bachelor’s degree in a technical field (or equivalent experience)
  • Ability to work between the hours of 9:00am-5:30pm PST

And Ideally:

  • Either professionally or in an academic setting, using Nessus and/or other vulnerability management or cybersecurity tools 
  • Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
  • Log analysis using a SEIM product (Splunk, ElasticSearch, etc)
  • Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
  • Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
  • Fundamental understanding of programming languages
  • Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc)
  • Experience with or understanding of Certificates and CA’s
  • Basic understanding of reviewing PCAPs with tools such as Wireshark
  • Bilingual candidates are desirable but not required (Spanish, Portuguese, German, French, Mandarin, Japanese)

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

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+30d

Technical Support Engineer - Bilingual Spanish or Portuguese - Remote

TenableRemote, United States
jirasqlsalesforceoracleazuredockerelasticsearchmysqlAWS

Tenable is hiring a Remote Technical Support Engineer - Bilingual Spanish or Portuguese - Remote

Description

Your Role:

Our support engineers possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Technical Support Engineers provide support for Tenable’s entire product suite; including Tenable.io, Nessus, Tenable.sc, Log Correlation Engine, Nessus Network Monitor and Tenable.ot. Questions come from a wide variety of sources looking to close the Cyber Exposure gap; including customers who need help deploying their first Nessus scanner, to customers who want to perform in-depth log correlation and real-time vulnerability analysis.

Your Opportunity:

  • Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Analyze and address customer technical inquiries
  • Analyzing vulnerability scan results, system audits, and log events
  • Recreating customer software issues in a lab environment
  • Ensure customer feedback is properly channeled into Product Management and Research & Development
  • Maintaining in-depth knowledge of Tenable products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and Tenable employees
  • Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

  • A passion for making customers successful
  • Outstanding written and verbal communication skills
  • Strong analytical and technical skills
  • Ability to multi-task and manage multiple priorities in a fast-paced environment.
  • Working knowledge of networking, Linux/Unix, macOS, Windows administration, patch deployment and system configuration
  • Previous experience in customer support or network security
  • Bachelor’s degree in a technical field (or equivalent experience)
  • Spanish or Portuguese speaking

And Ideally:

  • Either professionally or in an academic setting, using Nessus and/or other vulnerability management or cybersecurity tools 
  • Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
  • Log analysis using a SEIM product (Splunk, ElasticSearch, etc)
  • Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
  • Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
  • Fundamental understanding of programming languages
  • Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc)
  • Experience with or understanding of Certificates and CA’s
  • Basic understanding of reviewing PCAPs with tools such as Wireshark
  • Bilingual candidates are desirable but not required (Spanish, Portuguese, German, French, Mandarin, Japanese)

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

See more jobs at Tenable

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+30d

Technical Support Engineer - Remote

TenableRemote, United States
jirasqlsalesforceoracleazuredockerelasticsearchmysqlAWS

Tenable is hiring a Remote Technical Support Engineer - Remote

Description

Your Role:

Our support engineers possess excellent knowledge of security assessment, vulnerability management and compliance auditing capabilities along with the drive to rapidly learn the newest technologies. Technical Support Engineers provide support for Tenable’s entire product suite; including Tenable.io, Nessus, Tenable.sc, Log Correlation Engine, Nessus Network Monitor and Tenable.ot. Questions come from a wide variety of sources looking to close the Cyber Exposure gap; including customers who need help deploying their first Nessus scanner, to customers who want to perform in-depth log correlation and real-time vulnerability analysis.

Your Opportunity:

  • Work closely and build relationships with the rest of the Tenable team, including Sales, Customer Advocacy, Research & Development, and Operations
  • Analyze and address customer technical inquiries
  • Analyzing vulnerability scan results, system audits, and log events
  • Recreating customer software issues in a lab environment
  • Ensure customer feedback is properly channeled into Product Management and Research & Development
  • Maintaining in-depth knowledge of Tenable products and information security best-practices
  • Create and publish solution knowledge for re-use by customers and Tenable employees
  • Opportunities for career advancement within Technical Support as well as other organizations within Tenable

What You'll Need:

  • A passion for making customers successful
  • Outstanding written and verbal communication skills
  • Strong analytical and technical skills
  • Ability to multi-task and manage multiple priorities in a fast-paced environment.
  • Working knowledge of networking, Linux/Unix, macOS, Windows administration, patch deployment and system configuration
  • Previous experience in customer support or network security
  • Bachelor’s degree in a technical field (or equivalent experience)

And Ideally:

  • Either professionally or in an academic setting, using Nessus and/or other vulnerability management or cybersecurity tools 
  • Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
  • Log analysis using a SEIM product (Splunk, ElasticSearch, etc)
  • Database technologies and SQL knowledge (Oracle, MySQL, MSSQL, etc.)
  • Virtualization technology (VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, etc.)
  • Fundamental understanding of programming languages
  • Experience in Industry Security Standards (DISA, HIPAA, CIS, ISO 27001, etc)
  • Experience with or understanding of Certificates and CA’s
  • Basic understanding of reviewing PCAPs with tools such as Wireshark
  • Bilingual candidates are desirable but not required (Spanish, Portuguese, German, French, Mandarin, Japanese)

If you’ve reached this point in the job description and feel you’re still not sure if you should apply…Just do it! We know there are no perfect applicants. You may not have 100% of all those bullets listed above - and that’s okay. If you’re feeling like you’re not going to fit in with our teams - that’s not okay. We're One Tenable which means however you identify and whatever background you bring with you, we encourage you to submit an application if it’s a role you can be passionate about doing every day.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

See more jobs at Tenable

Apply for this job

Amy Cell Talent is hiring a Remote Technical Support Engineer - Verge.io (Remote)

 

Do you have technical problem solving skills plus a passion for challenges in customer service? Verge.io is for you!

About Us:
Verge.io is a software company founded and operated by people passionate about creating better IT through software. We appreciate the transformative power of data and support those who use data to create a better world.  

About the role:

As a Technical Support Engineer, you will be providing support to customers, using Verge.io products, in isolating, diagnosing, reproducing, and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills, and be someone who embraces challenges.

Essential Functions:

  • Resolve customer’s issues via the telephone, email, or remote support tool session.
  • Reproducing issues in-house and responding back in a timely manner.
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Escalate issues in a timely manner according to Standard Operating Procedures.
  • Leverage internal technical expertise, including peers, mentors, knowledge base, and other internal tools, to provide the most effective solutions to customer issues. 
  • Create new knowledgebase articles to capture new learning’s for reuse throughout the organization.
  • Read and work with other Technical Support Engineers on cases that will help cultivate that expertise.

About You:

  • Previous work experience in a technical domain.  Experience in Virtualization and Cloud computing preferred.
  • CCNP or higher (CCIE or equivalent highly valued)
  • Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
  • Proven hands-on network engineering experience
  • Solid understanding of the OSI or TCP/IP model
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools
  • Storage concepts/ terminology; hypervisor concepts, knowledge of Microsoft OS products, knowledge of Linux OS. 
  • Good interpersonal, communication and customer service skills.
  • Comfortable facing new challenges and technologies.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.

Extra Credit:

  • Multiplatform Operating Systems Knowledge (Windows, Linux) would be an added advantage

Benefits:

The position comes with excellent pay and benefits

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Nozomi Networks is hiring a Remote Jr. Technical Support Engineer (Remote)

Nozomi Networks (www.nozominetworks.com) is the leader in Industrial Control System (ICS) cyber security and is a fast growing company. This is an exciting time to join the team if you aspire to grow and shape our Technical Support department at its early stage. You’ll have the best of both worlds where you can develop your technical skills while utilizing your soft skills to provide great customer service. As part of the team, you will be able to exercise good judgement and creativity to resolve issues and bring about improvements in processes with autonomy.

Responsibilities:

·         Customer Satisfaction is our #1 priority

·         Respond and resolve support cases across all priority levels. 

·         Own, track, and document customer issues properly using our ticket tracking system

·         Communicate professionally and effectively, providing appropriate status updates to all parties involved

·         Work cohesively as a team player with other departments with the end goal of customer satisfaction

·         Contribute to centralized knowledge base articles by using judgment, creativity and sound technical knowledge to obtain and recommend solutions

·         Identifies, documents and reports design, reliability and maintenance issues

·         Identifies records and works with management to proactively revise current procedures and to establish best practices and tools to improve customer satisfaction

·         Weekend, holiday, and on call duties as required

Qualifications:

·         Knowledge of networks, advanced FreeBSD/Linux/Unix troubleshooting

·         Previous experience in IT, Customer Support, or Network Engineer

·         B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience

·         Ability to clearly communicate verbally and in writing (English language)

·         Understanding and ability to follow InfoSec guidelines and principles

 

 

#LI-CJ1

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+30d

Technical Support Engineer- Eng

agilesqlscrumapiUXqac++.net

JustAnswer is hiring a Remote Technical Support Engineer- Eng

Team: JA India Engineering Team:Our Quality Assurance team is a tight knit group that is not only dedicated to building a high-quality experience for our customers, but also an efficient development environment for our engineering group. Daily scrums, sprints and sizing help guarantee smooth weekly product releases.

Role: Sr QA Automation Engineer: As an Automation QA, you will work with an agile development team and will work on quality assurance professionals who write and automate functional test cases for products your team develops. You will also be responsible for building and standardizing the functional automation tests for the QA department.

Core Teck Stack: C#,.net framework, NUnit, Selenium Webdriver, Postman 

Responsibilities:

  • Establish and evolve formal QA processes, ensuring that the team is using company & industry accepted best practices.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
  • Assess and identify causes of bottlenecks and inefficiencies in QA processes and propose solutions.
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
  • Build, lead and mentor a team of QA professionals.
  • Oversee the development and execution of test cases, scripts, plans and procedures (manual and automated).
  • Attend daily scrum and team meetings (backlog grooming, brainstorming/ideation, sizing/planning, retrospective) for the creation and delivery of new software features.
  • Determine when features are ready for release based on quality standards.
  • Track defects.
  • Collaborate and communicate with engineering, product, UX, and management teams in both the United States and Ukraine 

Job specifications:

Must have

  • Minimum of 8+ years’ experience in Quality Assurance with a strong experience in leading teams.
  • Strong understanding of QA methodologies and SDLC.
  • Experience with C#, NUnit and Selenium WebDriver
  • Strong communication skills and experience collaborating with multiple groups across disciplines
  • Self-directed with ability to work effectively in an innovative and fast-paced environment
  • Ability to test using both ad-hoc methods and documented test cases
  • Bachelor’s degree in computer science or a related field
  • Experience with SQL, JMeter, and API testing

Nice to have

  • Experience with continuous integration
  • Experience working in fast-paced Agile environments
  • Willing to travel to US and Ukraine on occasion

We offer:

  • Time off throughout the year (paid and unpaid)
  • Professional development support and encouragement
  • Product platform and global connect
  • Connecting to Artificial Intelligence
  • 360degree learning

About us:  

JustAnswer is the best way to talk to doctors, lawyers, vets, mechanics and more in minutes—24/7. We connect customers with verified and vetted Experts to provide reliable answers at any hour and on any budget, democratizing professional services. Our mission is simple: we help people.  

Since 2003, JustAnswer has helped 10 million customers across 196 countries. JustAnswer is based in the Presidio and backed by Charles Schwab, Crosslink Capital and Glynn Capital Management. 

With 700+ employees spread around 3 continents and with a fabulous Glassdoor rating of 4.8 ,we are growing at an amazing pace. And here are our simple hiring criteria- Smart. Fun. Get things done

Our culture  

Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together with regular happy hours, team offsites. Perks include Learning & Development sponsorship programs, work from home, mentorship and guidance from subject matter experts, state of art infrastructure, Medical Insurance and Lots of snacks and fruits.

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Fastly is hiring a Remote Senior Technical Support Engineer - Japanese Speaking