Title: Security Engineer - Platform/Incident Response                                         

Location:Remote - US ONLY

About inMarket

Since 2010, InMarket has been the leader in 360-degree consumer intelligence and real-time activation for thousands of today’s top brands. Through InMarket's data-driven marketing platform, brands can build targeted audiences, activate media in real time, and measure success in driving return on ad spend. InMarket's proprietary Moments offering outperforms traditional mobile advertising by 6x.* Our LCI attribution platform, which won the MarTech Breakthrough Award for Best Advertising Measurement Platform, was validated by Forrester to drive an average of $40 ROAS for our clients.
*Source: Wordstream US Google Display Benchmarks for Mobile Media

About the Role

Join the team responsible for protecting our customers, our data, and our company from malicious actors at all levels. We are an outcomes focused team, focused on enabling our internal customers for success by providing them with clear guidance and strong security controls. We're looking for an exceptional engineer to join the team at the center of security and safety here at InMarket.

Your Daily Impact as a Security Engineer

In this role you will be responsible for working to tighten security controls, manage and tune existing security platforms and work to respond to threats while cutting out the noise.

Incident response, contextualizing vulnerabilities, and threat hunting are all parts of this role, but we’re keen to engineer scalable solutions and fixes, not just respond to existing threats.

You will be working and communicating closely with many technical teams to develop context and foresight into what our true risks are, and work towards holistic longlasting remediation with guidance and real world solutions. Our goal is to create a cohesive balance between risk, operational effectiveness, and compliance.

The ideal candidate for this team is someone who is a strong, interested, well rounded engineer with a passion for security as well as a natural collaborator who can understand business needs and develop security solutions that empathize with people's experiences.

Your Experience and Expertise

• BS in computer science / cybersecurity, or equivalent experience
• 5+ years of experience in engineering, information security operations or related IT operations
• Strong experience in Linux administration
• Strong scripting experience. (Python preferred)
• Substantial experience experience in threat hunting, offensive security, or platform security
• Fair experience in AWS, GCP, or both
• Good networking fundamentals

Nice to Haves 

• Ability to provide a sample portfolio or work examples is highly preferred
• Varied security engineering experience with a specialty in one or more areas of security such as: (Cloud Security, Vulnerability Management, Application Security, Penetration Testing / Offsec, DevSecOps, Third Party / SaaS Security, Identity and Access Management, Incident Response)
• Experience performing security / architecture / code reviews
• Hackthebox, CTF, or Hackathon experience
• Good hands-on background in building tooling using many security products
• Terraform / IaC experience
• Kubernetes / Container experience
• Controls and Standards knowledge (SOC2, NIST CSF, 800-53, CIS)
• SOC2 audit experience
• Familiar with Security Reference Architectures and actual best practices
• Experience building out security tooling from common vendors
• Active member or speaker in the security / technology community
• Ability to work and multitask under high pressure situations
• Excellent written and verbal communication skills. Ability to communicate highly complex security concepts to both technical and non-technical audiences

Finally, here are a few more reasons why we love this work and think that you will too:

• This is a diverse role with unparalleled visibility where you’ll be able to learn new tech daily.
• You will have the opportunity to shape the security function with the support and autonomy to actually do it.
• Great support from executive leadership who understand the true value in security and genuinely back the mission.

Benefits Summary

• Competitive salary, stock options, flexible vacation
• Medical, dental and Flexible Spending Account (FSA)
• Company Matched 401(k)
• Unlimited PTO (Within reason)
• Talented co-workers and management
• Agile Development Program (For continued learning/professional development)
• Generous Paid Parental Leave

For candidates in California, Colorado, and New York City, the Targeted Base Salary Range for this role is $130,000 to $175,000. 

Actual salaries will vary depending on factors including but not limited to work experience, specialized skills and training, performance in role, business needs, and job requirements. Base salary is subject to change and may be modified in the future. Base salary is just one component of InMarket’s total rewards package that also may include bonus, equity, and benefits.  Ask your recruiter for more information!

At InMarket we are committed to a culture that supports diversity, inclusion, belonging and equal opportunity. We celebrate all people and believe everyone deserves respect regardless of race, gender, sexual orientation, backgrounds, experiences, abilities or beliefs.

InMarket is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

About This Role

iRhythm is currently looking for an EHR Integration Engineer who will be responsible to provide services for our EHR Integration Platform. You will drive standards, tooling and upgrades used by our EHR Customers for all aspects of running an application. This role can work remotely.

Specific Job Responsibilities:

• Automate the build and deployment of the EHR platform in AWS environment
• Responsible for the day-to-day operations and enhancements for a smooth running EHR system
• Lead technical discussions and debugging sessions alongside engineers during major incidents
• Solve escalated issues from other customer support teams and ensure we deliver timely and effective resolution
• Troubleshoot customer issues within our interface engine (Mirth/InterSystems) and develop processes to prevent similar issues in the future
• Analyze customer support trends and present the data and proposed solutions for continuous improvement of our services
• Work with current integrated customers to understand their business needs and help close any identified gaps in our processes and offerings
• Interact with clients to help them expand their use of Zio Integration to new sites and specialties, or to meet new needs and goals
• Work and communicate independently with the client’s implementation team and cross-functionally within iRhythm on a regular basis
• Identify success metrics and KPI’s of the EHR platform’s uptime
• Post-implementation partnership with iRhythm Customer Care and Revenue Cycle Services organizations to provide ongoing support
• Drive continuous improvement of our processes and value to customers by leading and executing on internal projects, interacting with multiple internal and vendor stakeholders

About You:

• Minimum of 8 years’ experience with EHR integration applications and underlying AWS or preferable cloud infrastructure in the healthcare industry
• Proficiency with HL7, FHIR, and SMART on FHIR integration engine solutions
• Knowledge of two or more integration engines (Mirth or Intersystem’s preferred)
• Familiarity with migrating integration engines is a bonus!
• Experience with configuration management tools such as Terraform, Puppet, or Ansible
• Strong Linux system administration skills
• Some exposure with relational databases
• Basic knowledge of networking concepts and protocols (DNS, TCP/IP, IPSec and firewalls)
• At least 3 years using Python, JavaScript, or other scripting languages
• Familiarity with building and supporting custom API’s
• Bachelor’s degree or relevant experience in the healthcare technology field
• Proven success in working with health care systems or providers
• Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders
• Ability to multi-task and prioritize business requirements in a dynamic, fast paced environment

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

• emotional health support for you and your loved ones
• legal / financial / identity theft/ pet and child referral assistance
• paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-LM-2

#LI-Remote

We are looking for a senior staff software engineer with expertise in technologies such as Amazon Web Services, Kubernetes, Istio, Terraform, and Datadog. You will play a critical role at CareRev by designing, implementing, and maintaining our cloud infrastructure and software deployment pipelines. This is a hands-on role that requires high seniority; you will be working closely with other senior engineering and product leaders to deliver the infrastructure necessary to change healthcare for the better.

What You’ll Do:

• Design, implement, and maintain cloud infrastructure using Amazon Web Services.
• Manage and orchestrate containerized applications using Kubernetes and Istio.
• Provision and manage a variety of resources using Terraform.
• Support continuous integration and delivery of applications using GitHub Actions.
• Monitor, troubleshoot, and resolve infrastructure and application-related issues using Datadog.
• Help ensure ongoing compliance with various industry standards, such as SOC2.

What We’re Looking For:

• 10+ years of hands-on experience shipping and maintaining platform infrastructure.
• Strong, demonstrated proficiency with the key technologies described above.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Nice to Haves:

• Any relevant industry certifications or demonstrated continuing education.
• Experience working in a fast-paced startup environment.
• Familiarity with operating Ruby on Rails applications in production.

The anticipated salary range for this position is $157,920.00 - $284,760.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022,GoFundMejoined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010.Our vision is to become the most helpful place in the world.

Classy's Engineering team is hiring a Senior Software Engineer to join our Commerce services team. This team is part of our larger core services group responsible for the design, build, and maintenance of our critical microservices and infrastructure that processes vast volumes of financial transactions measured in billions. The ideal candidate will combine good engineering expertise with product aptitude, is motivated by exciting technical challenges that come with scale, and thrives in a fast-paced, iterative, and collaborative environment. We want to talk to you if you are unfazed by the idea of refactoring to improve our existing systems, and building net-new systems.  

What you’ll do:

• Be a valued member of an autonomous cross-functional agile team to continuously experiment, iterate and deliver on our technical and product roadmaps
• Play an important role in building and maintaining a robust, fault-tolerant transactions orchestration layer (e-commerce platform)
• Contribute to a microservice-based evolution of our platform and architecture
• Learn and grow your skills by working collaboratively with experienced and engaged developers to design new features and re-architect existing ones.
• Collaborate with other engineers to improve your software engineering skills using the best software development practices and processes.

What you bring (Required):

• Bachelor’s Degree in Computer Science or a related field, or equivalent work experience
• 5+ years building and maintaining highly scalable backend services in an event-driven architecture
• Good understanding of distributed software architecture with experience debugging distributed systems with high data loads
• Experience building RESTful APIs 
• Experience with Javascript ES6, Node.js/Express, NestJS, or other backend technologies and languages
• Familiarity AWS solutions (EC2, ECS, Lambda, SNS), infrastructure as code tools (terraform), and containerization (Docker)
• Ability to understand product requirements and translate them into technical subtasks.
• High-level proficiency in schema design in relational or NoSQL databases (MySQL, MongoDB)
• A deep sense of quality, and sharp engineering skills with strong computer science fundamentals.
• Good written and verbal communication skills

What would be awesome to have (Preferred):

• E-commerce experience working in PCI compliant environments
• Enterprise SaaS

Why you’ll love it here...

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of  mental and wellness programs to support employees  
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $143,000 - $194,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process.

Learn more about GoFundMe:

GoFundMe 2022 | Year in Help

GoFundMe Heroes

Why GoFundMe

We Support Justice + Equality

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Classy's Checkout Experience team is hiring a Senior Front End Engineer to contribute to the development of the Classy Studio Platform. 

What you’ll accomplish:

• Collaborate with Product Managers and Front End Engineers to develop features and improvements to Classy 
• Participate in code reviews to maintain internal standards for style, maintainability, and best practices
• Analyze, design, and develop software by delivering clean, maintainable code within a large, complex, and established code base to deliver on our product roadmaps
• Ship features and improvements with minimal guidance and support from other team members
• Recognize technical debt, propose and implement solutions
• Provide mentorship to junior developers through chat and pair programming and code reviews
• Advocate for improvements to the codebase and provide leadership to others within your team
• Be a valuable, contributing member of a cross-functional agile team where sharing and learning from failures is celebrated and constructive feedback is highly encouraged

What you bring (Required):

• 5+ years of professional experience developing React Applications, GraphQL and REST APIs using a backend framework like NestJS, Node/Express, Laravel/PHP,
• Professional experience with relational or NoSQL (MySQL, MongoDB) database design in server-side, web-based technologies 
• Bachelor’s Degree in Computer Science or a related field, or equivalent work experience.
• Experience using Git
• Experience working in an agile, intensely iterative software development process.
• Experience with performance and optimization problems and the ability to both diagnose and prevent these problems.
• Familiarity with application performance monitoring and log analytics tools. We use New Relic, Cloudwatch, and BugSnag.
  
  

 What would be awesome to have (Preferred):

• Experience with GraphQL, NextJS, PHP
• Experience with AWS and Terraform
• Experience with E-commerce, checkout, cart
• Mentoring, Coaching, Architecting experience

Why you’ll love it here...

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of  mental and wellness programs to support employees  
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nominate a fundraiser every week for a donation from the company
• Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.
• Employee resource groups
• Your work has a real purpose and will help change lives on a global scale.
• You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. 
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $130,000 - $175,000 + equity + benefits.  As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. 

Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

For recent company news and announcements, visit our Newsroom.

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally-minded customers and build lasting businesses. We’re growing and adding more talent to help fulfill this valuable mission. That’s where you come in.

The Challenge to Solve

Continue to provide Slice a best-in-class platform with industry-unrivaled performance and availability in support of millions of orders while empowering Slicers to build, test, and deploy our apps easily, safely, and reliably.

The Role

You will provide technical leadership to an experienced and skilled team of Engineers, where you will be responsible for standardizing and optimizing deployment pipelines to make deployments fast and error-free. You will help keep our infrastructure consistent and reproducible with Terraform, focusing on observability and cost-containment, while also ensuring high availability and reliability of the Slice platform.

The Team

You’ll work with a team of skilled infrastructure engineers daily, partnering with the Data, Security, QA, and Product Engineers to troubleshoot production issues, ensuring our systems are stable, monitored, and secure. You’ll provide input and guidance on our platform, mentor junior engineers, and research solutions to scaling issues. With several optimization projects ahead, you will have the opportunity to lead in their implementation with a high degree of autonomy. This role reports to the Director of Platform Engineering.

The Winning Recipe

We’re looking for creative, driven, entrepreneurial DevOps engineers who are excited to build world-class infrastructure and scale in small businesses. These are the core competencies this role calls for:

• Minimum of 5 years of experience in a DevOps role.
• Strong experience with cloud infrastructure and services, primarily AWS.
• Strong experience with cloud-based  CI/CD pipelines and automation tools such as Github Actions or Gitlab pipelines.
• Strong knowledge of IAC tools, such as Terraform or CloudFormation
• Experience with configuration management tools such as Ansible or Chef.
• Experience with containerization and orchestration using tools such as Docker and Kubernetes.
• Strong problem-solving skills and ability to troubleshoot complex issues in a production environment.
• Excellent communication and collaboration skills, with the ability to work in a cross-functional team.

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Access to medical, dental, and vision plans
• Flexible working hours
• Generous time off policies
• £200 per annum employee wellbeing allowance
• Market-leading maternity and paternity schemes

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

• Application
• 30-minute introductory meeting
• 30-minute hiring manager meeting
• 60-minute technical interview
• CTO meeting
• Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

How will this role have an impact?

A Senior Software Engineer - Datadevelops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

• Communicate with business leaders to help translate requirements into functional specification
• Develop broad understanding of business logic and functionality of current systems
• Analyze and manipulate data by writing and running SQL queries
• Analyze logs to identify and prevent potential issues from occurring
• Deliver clean and functional code in accordance with business requirements
• Consume data from any source, such a flat files, streaming systems, or RESTful APIs    
• Interface with Electronic Health Records
• Engineer scalable, reliable, and performant systems to manage data
• Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
• Build quality systems while expanding offerings to dependent teams
• Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

• Bachelors in Computer Science or equivalent
• Proven ability to complete projects in a timely manner while clearly measuring progress
• Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming) 
• Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
• Experience writing and maintaining frontend client applications, Angular preferred
• Strong experience with revision control (Git)
• Experience with cloud-based systems (Azure / AWS / GCP).
• High level understanding of big data design (data lake, data mesh, data warehouse) and data normalization patterns
• Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc
• Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
• Strong communication skills
• Strong experience with use of RESTful APIs
• High level understanding of HL7 V2.x / FHIR based interface messages.
• High level understanding of system deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform)

The base salary hiring range for this position is $92,300 to $132,900. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:
Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.
We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

The Cloud Devops team at Liveperson is looking for an experienced DevOps engineer: a candidate that takes on challenges, continuously expands his area of expertise and naturally takes ownership of his work. The ideal candidate has a strong engineering background, an eagerness to follow good practices and a desire to apply his skills in the field of DevOps.

We will provide you the grounds to succeed, an embracing working environment and very complex and interesting technical challenges to solve.

You will:

• Design, deploy, and manage Kubernetes clusters on the cloud (e.g., GCP) and on-prem to support containerized applications.
• Implement best practices for monitoring, logging, and troubleshooting within Kubernetes.
• Collaborate with the cloud team to provision, configure, and maintain cloud resources on GCP, ensuring optimal performance and cost efficiency.
• Implement automation for resource provisioning and scaling using tools like Terraform and Helm.

You have:

• 3+ years of  experience as a DevOps Engineer or similar role - MUST
• Experience with GitLab, including GitLab CI/CD - high advantage
• Proficiency in scripting and automation using tools such as Bash, Python or ruby - MUST
• Hands-on experience with containerization technologies like Docker and orchestration tools such as Kubernetes - MUST
• Proven experience of Ansible - advantage
• Experience of infrastructure-as-code concepts using tools like Terraform - advantage.
• Experience with Helm and puppet - advantage.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud (advantage)
• Excellent problem-solving and communication skills.
• Proven ability to work effectively in a collaborative team environment.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson: 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

AI products Awarded as the EdTech Product of the year three years in a row.

Position Overview

Join an exciting and high-growth environment as a Senior DevOps Engineer, where you will play a pivotal role in shaping the future of our rapidly expanding product line. With millions of active users and a 100% year-over-year growth rate, our platform of products (Pass and Flex) offers an exciting challenge for a seasoned professional like you. Your profound expertise in Kubernetes (K8s), scripting, Linux administration, and AWS services will be instrumental in scaling our dynamic ecosystem. You'll be entrusted with the stewardship of our large-scale production environment, encompassing hundreds of servers, complex backend databases, and a comprehensive suite of AWS products that are the lifeblood of our operations.

Key Responsibilities

- Production Environment Leadership: Take the helm in overseeing the robustness and resilience of our Eduspire products' production environment, serving millions of active users and sustaining a remarkable 100% year-over-year growth rate.

- Proactive Monitoring and Security: Utilize advanced tools such as CloudWatch, DataDog, GuardDuty, SecurityHub, and Trusted Advisor to vigilantly monitor and promptly address system and security challenges.

- AWS Expertise: Configure and provide unwavering support for AWS services, including RDS, EC2, ElastiCache, ELB, SES, ECS, and KMS, ensuring the foundation of our infrastructure is rock-solid.

- Troubleshooting Excellence: Demonstrate your prowess by swiftly identifying, diagnosing, and resolving issues that may surface within our intricate production environment.

- Infrastructure Automation Mastery: Harness the power of Kubernetes (K8s), Helm charts, Docker images, Packer, and Terraform scripting to automate infrastructure deployment and maintenance.

- Collaborate Globally: Work seamlessly with our Eastern European offshore development team to ensure cohesive operations and effective collaboration.

Preferred Qualifications and Experience

- Linux Authority: Leverage your extensive background in debugging and troubleshooting Linux systems, encompassing network and file system management.

- Automation Expert: Showcase your mastery in deploying and maintaining infrastructure through Kubernetes (K8s), Helm charts, Docker images, Packer, and Terraform scripting.

- Scripting Virtuosity: Demonstrate your scripting prowess with proficiency in Python and Bash, delivering solutions that drive efficiency.

- AWS Proficiency: Possess deep knowledge of AWS Linux 2 and a proven track record in managing complex AWS-based infrastructures.

- Networking Expertise: Leverage your solid foundation in networking protocols, including DNS, HTTP(S), UDP/TCP, and SSL.

- Technology Stack Enthusiast: Bring your knowledge of Redis and your familiarity with the LAMP stack to enhance our technology ecosystem.

- DevOps Mindset: Collaborate seamlessly with source/version control systems like Bitbucket and embody a strong understanding of DevOps principles.

Location and Work Environment

- This role offers full remote flexibility within the USA, with a preference for candidates in the Eastern Time zone. For those who prefer it, there is also an option to work onsite or in a hybrid capacity at our Charlotte, NC offices.

- Expect on-call rotations as part of our commitment to maintaining operational excellence.

At Securly, we are an equal-opportunity employer and value diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

About Securly, Inc. 

• Recognized as Top Places to Work 3 years in a row 
• Product of the 3 years in a row
• Securly One Page
• Securly Platform Overview (<3min video) - Our WHY?

Innovation - Our innovative products and talented people have;

• Established Securly in over 20% of the US market and growing rapidly internationally 
• Implemented Securly into 20,000+ schools
• Monitored more than 10+ billion online activities
• Revolutionized student wellness and school safety for more than 10+ million students
• Saved the lives of more than 2000+ students

Some of the Perks 

• Recognized as Top Places to Work for multiple years in a row
• Robust company-sponsored benefits package
• Unlimited free access to well-being and mental health resources
• Unlimited Vacation (Flex Time)
• Summer hours (½ day Fridays)
• Annual $1,000 Employee Professional Development Stipend
• Holiday Break - closed the week between Christmas and New Year
• 401k with employer match
• Employee Value creation bonus plan 
• Remote first work culture

#LI-remote 
#LI-DO1