Astreya is the leading IT solutions provider to deliver technology-enabled services and fuel digital transformation to some of the most exciting companies on the planet. We are at the cusp of a new way of working with our delivery model that helps our clients be positively productive by matching exceptional people to on-site teams delivering world-class IT service. With engineers in over 30 countries and 70 cities around the world, we are a global company working with the world's most recognizable and innovative organizations.
What this Job Entails:
The AV Project Coordinator will plan and coordinate aspects of audio visual projects from initiation to delivery. They will work closely with the project managers and project delivery teams to plan and execute project workloads while making sure that all documentation and reports are created and stored to a global Astreya standard. They will work on assignments that require considerable judgment and initiative and make recommendations for solutions. The right candidate will shadow the work of the project managers to prepare themselves for future growth and help to mentor less experienced coordinators for the betterment of the team.
Responsibilities & Main Duties:
Gather and maintain project requirement lists.
Provide weekly project updates including action item updates.
Schedule and coordinate project reviews and follow up on assigned actions.
Effectively and accurately communicate status to the project team.
Maintain and monitor project plans, project schedules, work hours and expenditures.
Identify project issues, determining the right team member to provide a solution, and/or escalating the issue to the client manager.
Take part in organizing, attending and participating in stakeholder meetings.
Arrange internal and external kickoff meetings.
Document and follow up on important actions and decisions from meetings.
Collaborate with various regional teams responsible for project resources.
Work closely with procurement and resource teams to track equipment delivery schedules and resource allocation for each integration project.
Assist with monitoring of ticketing systems, reassigning tickets where required.
Produce regular and ad hoc reports as required.
Identify trends or recurring problems and escalate to management for resolution.
Locate and define new process improvement opportunities.
Develop and maintain knowledge and skills and keep up-to-date with new processes and procedures.
Work closely with SDMs/Project Managers to understand and maintain focus on their analytical needs, including assisting with identifying critical metrics and KPIs, and delivering actionable insights to relevant decision-makers.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Ability to interface well with clients and co-workers
Excellent verbal, written and documentation communication skills
Ability to manage multiple, cross-functional and technical coordination tasks simultaneously
Well organized with attention to detail
Proficient in using Google Suite (Docs, Sheets, Slides) and Microsoft Suite (Excel, Word, PowerPoint)
Technical knowledge of the AV industry essential and IT knowledge preferred
Good knowledge of AV equipment and its uses and capabilities.
Demonstrate good judgment in selecting methods and techniques for obtaining solutions
Flexibility essential - the role requires remote commitments, as well as being willing to occasionally adjust work hours due to work with regional colleagues.
Ability to work both within a team and independently
Ability to multitask and prioritize workload
Ability to use good judgment, as well as problem-solving and decision making skills
Experience & Qualifications
3+ Years Project Coordination experience assisting with integration projects
Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance.
Experienced at creating spreadsheets, presentation material, and project / process documentation.
Experience in working with Zoom, Teams, WebEx and Meet.
Must have experience of AV integration projects.
Demonstrate observational and analytical skills, including ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks.
Excellent Communication skills, both verbal and written
Understanding of or previous experience in a technology driven environment
Excellent customer service skills
What can Astreya offer you?
Employment in the fast-growing TECH space providing you with a variety of career options
Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network
Employment in the fast-growing IT & AV space providing you with brilliant career options for years to come
Introduction to new ways of working and awesome technologies
Career paths to help you establish where you want to go
A company-wide mentoring program to advise you along the way
Focus on internal promotion and internal mobility - we love to build teams from within
Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace
Performance management system to provide you with meaningful, actionable feedback
Dedicated management to provide you with on point leadership and care
Market competitive compensation and insurance, health and wellness benefits
Astreya Partners is an equal employment and affirmative action employer. We evaluate qualified applicants on merit and business needs and not on race, color, religion, creed, gender, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, veteran status or any other factor protected by law.
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