Product Lead - Payments Stability
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 52,000 restaurant and retail partners as well as with over 110,000 courier partners across 23 countries and 210 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
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Payment Stability Team optimises payment performance and implements fraud solutions. The Team also builds dynamic routing (switching between payments), fail-safe mechanisms, and payment administrative tools. Payment Stability Team also owns fraud topics (promotion abuse, cash abuse, account takeovers, etc) across domains at Wolt.
Product Lead for Payment Stability Team works with analysts and local teams to break down the performance of payments and fraud across different dimensions and prioritises accordingly.
As a Product Lead you'll help your team focus on the most impactful things by roadmapping, prioritising and planning for new features and products correctly (with customer experience and Wolt’s internal performance metrics in mind). This may sound like a very standard PM role, but rest assured, it's a lot more. The growth possibilities are endless and we are looking to indulge you with a lot of ownership and responsibility.
In an ideal world you'd be a mixture of data analysis skills, engineering understanding and business savvy with the go-getter attitude of a "could-be start-up CEO". You'll be working closely with the engineering team, so you need to understand our developers, and what it takes to develop a great product. The business savvy comes in when you need to work with our business operations, negotiate with commercial partners, run competitive analyses, or do user research to build roadmaps for new business areas or products.
You could come to this role from a multitude of different backgrounds, but previous experience as a product manager with a balanced technical background might have prepared you for a magical mystery ride as a Wolt Product Lead. Frankly, having a background in Payments products wouldn’t hurt either, far from it (i.e. this is pretty much a hard requirement unless you manage to convince us otherwise).
It may sound like we are looking for a unicorn ???? (which we probably are) but we believe in unicorns - we are looking for the perfect fit to support us taking our product to the next level. If you think you might be the one, we are really hoping to hear from you! The position will be filled as soon as we find the right person, so make sure to apply as soon as you realise you really, really want to join us!
Our offering to you
Overall our product consists of a team of 300 people at Wolt 30 Product management experts. We aim to build no other than the best-in-the-world product management team here at Wolt.
You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work.
The compensation is a combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie. ????
If the advertised role looks like an exciting challenge - the right time to apply is now! ????
We cannot wait to get to know more about you and explore how you can apply your talents in the ownership environment at Wolt.
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