About Bus.com:
We’re disrupting a $17B private bus industry (in North America alone) that is where the taxi industry was before ride-share. We are doing this by shifting business online and allowing event organizers to move large groups to their destinations with ease. We are the reference in people transportation, including professional sports teams, major tech companies, international music festivals, and everyone in between. In the last 2 years, we have successfully expanded our offering to offer our virtual fleet of vehicles, technology and marketing know-how to governmental entities (transit authorities, airports, etc.).
Your Role:
Bus.com is looking for a tech savvy Sales Administrative Assistant! Reporting to the Senior Director, Sales Operations, you will be responsible for supporting Bus.com’s sales org as a key member of the sales operations team. In this high-growth environment, we will be training and honing the skills you need to seek strategic business opportunities to continue our disruption in the private bus industry.
To be successful in this role, you must be committed to boosting sales and contributing to our long-term business growth, with the ultimate objective of ensuring all sales team needs are met and to ensure any client or operator issues that arise are being attended too in a timely fashion This role will not only be key in establishing the value of the Sales Administrative Assistant function within our organization, but it is also considered a training-ground for advancement in the company within the sales org, as well as our emerging career paths within other parts of the business. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
Your Responsibilities:
- Serve as a liaison between sales team, other internal departments, and external stakeholders.
- Assist in the quoting process and fulfilling orders in our system on behalf of Sales Account Executives.
- Manage account data hygiene in Salesforce, including but not limited to ensuring all material is obtained from clients & operators & filing it under respective Event/SKU in the system.
- Provide exceptional customer service and maintain a swift response time to requests from internal and external stakeholders.
- 2+ years of work experience, at least 1 year in an administrative role.
- You show excellent attention to detail and accuracy, productivity, and time management.
- You can prioritize and organize tasks, with the capacity to multitask.
- You have strong critical thinking skills with the ability to analyze and resolve issues.
- You are comfortable working with G-Suite products (Gmail, Google Calendar, Google Drive, Google Docs).
- Being tech savvy and adaptable to change in using different technologies at bus.com, as you will be required to navigate between different internal software to complete daily tasks.
- You display excellent written and verbal communication skills. As well as active listening skills. You will need to be able to communicate clearly to work with different teams, IT, Finance, Sales Representatives and other customers.
- Bachelor’s degree in sales, marketing or similar relevant experience.
- Experience with Salesforce (or other CRM) is preferred.
- Experience working with leadership is a plus.
- 1+ years of clerical or administrative experience in a high activity role.
- Nice to have, proficiently bilingual and fluent in speaking English and French (Spanish is a plus).
- Any other administrative tasks that arise on a need-to-need basis.
Your Skills and Competencies:
- 2+ years of work experience, at least 1 year in an administrative role.
- You show excellent attention to detail and accuracy, productivity, and time management.
- You can prioritize and organize tasks, with the capacity to multitask.
- You have strong critical thinking skills with the ability to analyze and resolve issues.
- You are comfortable working with G-Suite products (Gmail, Google Calendar, Google Drive, Google Docs).
- Being tech savvy and adaptable to change in using different technologies at bus.com, as you will be required to navigate between different internal software to complete daily tasks.
- You display excellent written and verbal communication skills. As well as active listening skills. You will need to be able to communicate clearly to work with different teams, IT, Finance, Sales Representatives and other customers.
Ideally You Will Have:
- Bachelor’s degree in sales, marketing or similar relevant experience.
- Experience with Salesforce (or other CRM) is preferred.
- Experience working with leadership is a plus.
- 1+ years of clerical or administrative experience in a high activity role.
- Nice to have, proficiently bilingual and fluent in speaking English and French (Spanish is a plus).
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