New Remote jobs at Palo Alto Networks, MariaDB Corporation Ab, Opera and many more
Sent out: 11 January 2022

Dear,
We currently have 40156 active remote jobs categorised, it is impossible to feature them all in this newsletter, so please visit our site, when you login you can consult your selection, including up to the minute updates throughout the week.

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+30d

Senior Product Manager - Finance Business Analytics

Palo Alto NetworksSanta Clara, CA, USA, Remote
tableausql

Palo Alto Networks is hiring a Remote Senior Product Manager - Finance Business Analytics

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission: 

Being the cybersecurity partner of choice, protecting our digital way of life. 

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. 

Job Description

Your Career

As part of the role you will be responsible for finding creative ways to visualize complex data and bring impactful dashboards to help in Palo Alto Networks growth.

Your Impact

  • Work with Finance and Accounting business executives to build data and analytics products to support in support both internal and external metrics

  • Disruption “Take risk fearlessly” - Delivering data and insights in realtime to execs in new ways

  • Collaborate “Work together, win together” - Ability to partner  with cross functional teams in delivering data and key insight

  • Execute “Strive tirelessly for simplicity and usability” - Deliver dashboards with great user experience in providing key insights

  • Prioritize competing demands with focus on delivering business value, impact and operational efficiency

  • Create new ideas to develop Product roadmap to support Customer Success strategies

  • Discover new data sources and provide incremental insights, and value 

  • Analyze data sources to identify insights and that can drive business value

  • Provide trusted data to executives by proactively monitoring data quality, and fixing the issues at Source to enable data driven decision making

Qualifications

Your Experience

  • Overall 10+ years of experience in Data/Analytics Domain 

  • Experience in Product management including managing delivery of BI products from start to finish

  • Must have recent experience in Finance or Accounting systems or analytics teams 

  • Must have experience in building external or internal reporting metrics for CFO organizations.

  • Proven ability to build strong relationships with business stakeholders and ability to present to executives

  • Excellent attention to detail and proven ability to build simple, elegant and impactful Executive dashboards/products

  • Experience with data visualization tools such as Tableau, Power BI or similar BI platforms

  • Excellent analytical and modeling skills, in excel and SQL

  • Bachelor's or Master's degree in quantitative field

  • Local to SF Bay area.

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

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Account Management

16d

Technical Account Manager

@ Castor EDCRemote job, Remote
apijavascript

@ Castor EDC is hiring a Remote Technical Account Manager

Who is Castor?

Castor is a leading cloud-based clinical data platform working with some of the world’s largest pharmaceutical and medical device companies, as well as renowned academic and research institutes like the World Health Organization.

We simplify the clinical trial process, from recruitment to analysis, with user-friendly, patient-centric technology. Our mission is to bring medical research into the digital age. Why? Because medical research is still largely run using free-text, paper, and legacy technology.

Our self-service platform enables our users to run remote (decentralized), device-enabled, patient-centric trials. By helping our users capture high-quality data and making it machine-readable, we are fundamentally changing the flawed evidence-based medicine process.

How is Castor supporting the Coronavirus crisis?

Castor has joined the global fight against the Coronavirus by making our research data capture system available for free for all COVID-19 research projects. Castor is supporting more than 200 COVID-19 studies across the world, including the World Health Organization’s SOLIDARITY trial.

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15d

Remote Software Account Manager

SnapsheetRemote
Bachelor's degreeB2BDesignc++

Snapsheet is hiring a Remote Remote Software Account Manager

We are growing our Account Management team and are looking for a problem solver with experience in the insurance industry! If that is you, keep reading...  

As a Remote Software Account Manager at Snapsheet you produce, nurture, and grow client relationships with top insurance carriers, insurtechs, and TPAs utilizing Snapsheet’s claims software. With your experience in P&C Insurance claims, you understand the unique challenges Snapsheet’s clients face and advocate for the Snapsheet solutions that can make their lives simple. 

Equally, you immerse yourself into Snapsheet by completely understanding the capabilities of our products and team. As an Account Manager, you are the glue between our clients & Snapsheet and will be the primary contact for customer issues/questions. As such, you work extremely close with our leaders to make sure we are always providing best-in-class solutions for our clients. 

What you will do as an Account Manager 

  • Own and develop trusted relationships with customers by understanding customer priorities and roadmap
  • Track success metrics and review monthly metrics reports with Customers including SLA targets and actuals, volumetric, performance data, major issues, and outages
  • Proactively mitigates potential risks internally and externally
  • Work closely with service colleagues(S&I, training, and support) on assigned accounts to develop to ensure client success and satisfaction.
  • Extract, analyze, and assess client business needs and workflows while making consultative recommendations
  • Act as a conduit between customer and product team to communicate customer feature requests and product gaps
  • Make recommendations on system configuration to support a client’s business goals and objectives
  • Identify upsell opportunities and collaborate with the partnership and sales team to drive ancillary revenue 
  • Work across the firm to drive resolution of identified issues and escalate issues where appropriate
  • Provide internal feedback on existing features and contribute to the design of new features.
  • Articulate client needs objectives and work across the firm to develop and propose solutions
  • Maintain regular contact with key decision-makers and stakeholders to ensure customer’s desired outcomes are well understood, documented, and monitored 

Qualifications

  • Bachelor's Degree Required
  • Strong understanding of p&c claims process
  • 3+ years of relevant experience working for or with claim organizations
    • B2B Client Services background within the P&C industry
    • P&C claims experience
  • Ability to work cross-functionally and collaborate with others
  • Critical thinker and self-starter
  • Excellent communication skills

#BI-REMOTE

Snapsheet is an equal opportunity employer.

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16d

Account Executive - SaaS Specialist

Open LivestormRemote job, Remote
remote-first

Open Livestorm is hiring a Remote Account Executive - SaaS Specialist

About Livestorm:

Livestorm is the world's leading end-to-end video engagement platform.

Founded in 2016, Livestorm allows companies to organize powerful online meetings, webinars and virtual events from end-to-end. Our web-browser platform provides teams with all the workflows around video engagement to promote, host and analyze online events.

Livestorm is built with ease of use in mind. We serve companies of all sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, Front and Revolut trust Livestorm for premium video engagement during their online events.

Here are our core values:

  • Stay curious: Be interested in the world around you.
  • Remain humble: Keep learning and keep your ego in check.
  • Be resourceful: Go that extra mile in the most efficient way.
  • Own it: Take pride in what you do, own your wins, and fails.
  • Be transparent: Sharing knowledge, learnings, feedback, and mistakes.


Team description:

Livestorm Sales Team is a team of entrepreneurial and driven sales professionals. They are playing a key role in the expansion of Livestorm as we establish ourselves as a market leader in the video communication market, leveraging Livestorm's existing customer references, marketing programs, turning leads into long-lasting partnerships.

Account Executives are responsible for identifying, segmenting, engaging, and converting qualified mid-market prospects into paying customers according to an annual quota.

You will report to our AE Team Lead, and will closely collaborate with all our Teams (Marketing, Sales, Customer Care, Product and Finance) to drive maximum value and success with new Livestorm customers'.

A successful Account Executive will be a skilled communicator and presenter who can find the best fit between client and product.


While Livestorm has headquarters in Paris, we are a remote-first company. As a matter of fact, Stormies are located between France, Germany, Greece, Mauritius, Spain, USA,... so we are looking for the best talent, no matter where you live.


Missions:

In this role, you will be responsible for:

  • Generating and qualifying business opportunities to achieve / exceed demand generation targets through Inbound Marketing source leads (MQL’s) and Outbound Targeted campaign execution both from your direct input and an SDR Team
  • Developing and nurturing clients with your territory helping address their needs and challenges
  • Positioning Livestorm at both the functional and business value level with target stakeholders
  • Developing and executing sales strategies and tactics to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
  • Pro-actively working with the SDR Team and the other Teams (Account Management, Growth & Marketing, Customer Success, etc.)
  • Managing all CRM activity relating to your accounts
  • Using a variety of channels to identify new prospects and close new deals such as social media, internet, web-based tools & outbound calling

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17d

Senior Account Manager - 12 months maternity cover

The Social Element is hiring a Remote Senior Account Manager - 12 months maternity cover

 

 

 

 

Our number one focus is to help brands build genuine human connections with their consumers. We partner with our clients to find business solutions through human interactions driven by data and insights. We use insights to form strategy, then execute across all areas of social, including community management, listening, content, reporting, and crisis management

Our relationships with our clients are true partnerships as we become an extension of their team: trusted, committed, leading.

We have a new opportunity for aSeniorAccount Managerto join the Client Services team. Working within a client and sales-driven environment, you will be the lead on your portfolio of accounts by managing commercial opportunities and the client relationship. You will be a brand champion, agency representative, and a trusted partner to both clients and your team. 

This role is for an experienced account manager  who enjoys commercial challenges, and knows how to strategically partner with major brands and partner agencies to grow and retain clients. 

Your overall success will be measured on Client Relationship and Client Growth. 

**This is a full time position available as fully remote anywhere within the UK on a 12 month contract with the possibility of long term view.***

WHAT YOU’LL BE DOING

  • Lead on Client Growth:from strategic account plans, targets, monitoring client profitability, sales opportunities to leading proposals and pitches. 
  • Managing client relationships:You’ll be a trusted advisor to the client and provide a customised care and attention service. You’ll ensure the highest level of client satisfaction by monitoring client surveys and feedback, and spot growing account opportunities.
  • Develop a trusting partnership and leading the client:Identifying upsell opportunities, commercial risk management, account growth, profitability, and strategic account planning. Guiding the client using up-to-date agency vision and thought leadership.
  • Support the Account management team: Your portfolio of clients may include VIP accounts that you will manage with guidance from the Senior Account Manager and Account Director. 
  • Strategic & commercial approach:  understanding clients’ business goals beyond project objectives, and making strategic recommendations. 
  • Collaborate closely with Project Managers:Working alongside Project Manager to ensure alignment on client delivery
  • Partnering with other Agency departmentse.g. Insights, Innovation, Strategy, Services, etc to develop effective client strategies across all service opportunities.

ABOUT YOU

  • Multicultural awareness:Most of our clients are located across Europe. Understanding and appreciating other people’s cultures and views  is key in this role.
  • Outstanding communication and interpersonal skillsas you’ll be building trusting relationships internally and with clients. 
  • Excellent Problem solving skills: having the ability to think on your feet. 
  • Confidence and gravitas:Demonstrated client-facing engagement decks and presenting is essential
  • Passion for social mediaas you’ll be bringing consistent knowledge of both client growing opportunities and “what to avoid” to the team.

WHAT YOU NEED FOR THIS ROLE

  • Solid experience in account management within an agency background is essential.
  • Proven commercial success, ideally through upsell. 
  • Experience in integrating and working across channels with partner agencies
  • An ability to craft appropriate strategies, develop presentations, points-of-views and key strategic documents to provide thought leadership and drive innovation
  • Experience and knowledge in social media best practises in managing social media networks: Facebook, Twitter, Instagram, You Tube & Tik Tok.
  • An ability to drive the client forward to help achieve their business goals while being attentive to  driving agency goals forward.

WHAT YOU’LL GET

  • 100% Remote working; we have a genuine dedication to work/life balance.
  • 33 days of holiday(including the bank holidays)This will increase with length of service.Once employed for 3  years, you will receive an additional day’s annual leave up to a maximum of36days holiday
  • Day off on your Birthday
  • 1 Occasion day(getting married? moving house? “Peternity day” to settle a new pet into your home? Your child off for their first day at school?)
  • 1 Volunteer day off

The Social Element values 

  • Do it Well
  • Be One Team
  • Do the Right Thing
  • Keep Pioneering
  • Make Them Smile

We are proud to be an Equal Opportunity employer.  Our recruitment process is fair, transparent and based on merit, skill and experience related to the role.  We welcome applications from diverse and under-represented groups regardless of their background.

How to apply:

If all this sounds like you, simply upload your CV/resume and a cover letter (or a link to your cover letter video if you prefer). *Make sure to include the following details in your cover letter/video, or we won’t be able to process your application:

  • Details of your personal/professional experience in account management
  • Details of your professional and/or personal experience with social media channels.
  • Why you are interested in being part of our team at The Social Element

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17d

Senior Account Executive (U.S., Remote)

Slync.ioRemote
agileapi

Slync.io is hiring a Remote Senior Account Executive (U.S., Remote)

Senior Account Executive (U.S., Remote)

Slync.iois the first purpose-built logistics operating platform that delivers Logistics Orchestration™ to transform the way shippers, logistics service providers, and carriers manage global operational issues and multi-enterprise data. An API-driven platform, Slync.io connects disparate systems, ingests structured and unstructured datasets, orchestrates teams, and automates processes seamlessly together for multi-enterprise transparency and friction-free collaboration for your end-to-end logistics operating network. Slync.io is proud to support users across four continents and happy to call three of the top 5 freight forwarders worldwide our customers.

Slync.io is Intelligent Automation for Global Logistics.

We are a dynamic, agile, and driven group of problem solvers that deliver unparalleled results for our customers by solving critical challenges in the lives of daily logistics operators. Our diverse team comes from all over the world, from other successful startups, big tech companies, logistics service providers, and supply chain technology leaders. We’re looking for motivated and exceptional people to join us on our exciting journey to revolutionize the logistics software industry globally. 

Slync.io’s operations are headquartered in Dallas, Texas, with an R&D office located within the heart of Silicon Valley in San Francisco, CA. 

See for yourself what else Slync.io has been up to visitOur Slync.io Blog.

LOCATION:

This role can be positioned in a major city in South, Midwest or West region. Relocation will not be required, nor facilitated. Office will be virtual, subject to change.

ROLE DESCRIPTION:

The Senior Account Executive assumes the leadership role within their assigned accounts.  In this capacity, the Senior AE will identify and qualify opportunities within their accounts and develop and drive account strategy and executive relationships within each.  The Senior AE will assume ownership for revenue generation within assigned accounts, as well as the quality and strength of the executive relationships within them.

The Senior AE overachieves the software license revenue goal of their territory through the creation of a complete territory business plan that generates at least three times the quota in pipeline opportunity.  The Senior AE possesses a “hunter” mentality and excels at developing and closing large, complex software license transactions.  They will be responsible for driving opportunities that are based on the value of Slync’s solution portfolio and will be an expert at communicating this value in a compelling business case to customers & prospects in order to achieve assigned quotas. The Senior AE creates and nurtures executive relationships independently and leverages the Virtual Account Team to ensure success for their customers and for Slync.

EXPECTATIONS AND TASKS:

Account and Customer Relationship Management, Services and Cloud Subscription Revenue.

  • Annual Revenue - Achieve / exceed quota targets.
  • Sales strategies - Develops effective and specific account plans to ensure revenue target delivery and sustainable growth.   Develop relationships in new and existing customers and leverage to drive strategy through organization.
  • Trusted advisor - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise).  Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
  • Customer Acumen - Actively understand each customer’s technology footprint, strategic growth plans, technology strategy and competitive landscape.   Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
  • Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles.  Encourage all accounts to become references.
  • Business Planning – Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points.   Utilize benchmarking and ROI data to support the customer’s decision process.

Demand Generation, Pipeline and Opportunity Management

  • Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve. 
  • Pipeline partnerships – Leverage support organizations including Marketing, Partners and channels to funnel pipeline into the assigned territory.   
  • Be proficient in and bring all Slync offers to bear on sales 
  • Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
  • Support all Slync promotions and events in the territory

Sales Excellence

  • Sell value.  
  • Orchestrate resources: deploy appropriate teams to execute winning sales.
  • Utilize best practice sales models.
  • Maintain CRM system with accurate customer and pipeline information.

Leading a (Virtual) Account Team

  • Demonstrates leadership skills in the orchestration of remote teams.
  • Ensure account teams and Partners are well versed in each account’s strategy and well positioned for all customer touch points and events.    Maximize the value of all sales support organizations. 

WORK EXPERIENCE:

  • 5+ years of experience in sales of complex business software / IT solutions, Supply Chain/Logistics experience preferred.
  • Proven track record in business application software sales.
  • Experience in lead role of a team-selling environment.
  • Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
  • Business level English: Fluent

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES:

  • Bachelor’s degree (or equivalent) or higher (MBA) strongly preferred.
  • Demonstrated history of achieving a sales quota of $3 million or more in software revenue.
  • Hunter mentality with experience working the full cycle of complex sales and presenting to multiple levels within clients.
  • Possess the ability and self-motivation to work in a geographically dispersed model.
  • Strong oral and written communication skills.

Slync.io is excited to offer full-time roles with a competitive base salary, unlimited vacation, comprehensive medical, life, disability, dental, and vision insurance as well as pre-tax flexible spending accounts for transportation commuter benefits, healthcare savings accounts, 401K, and monthly communication allowances. We also host team-building activities and provide a great environment to accelerate your career and personal life.

Additional Considerations: 

Slync.io is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

Applicants for employment in the US must have work authorization. Slync.io is an e-Verify company.   

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process

#LI-JT1

 

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16d

Account Manager, US

Grip.EventsRemote job, Remote

Grip.Events is hiring a Remote Account Manager, US

Sales | Account Management | Account Growth


???? Who are we?

At Grip, we’re passionate about bringing professionals together to move markets forward faster. Our leading Market Engagement Platform for Event Organisers enables our clients to create Virtual, Hybrid, and Live event experiences in a single solution. Making it easier for event participants to connect, engage and do business.

Grip works with 12 out of 20 of the largest Event Organisers globally and is known for its leading AI-powered matchmaking engine, used to establish millions of valuable connections at thousands of events. As a multi-award-winning global leader in AI-powered tech, we pride ourselves on being real innovators in the event tech space.

Grip recently completed a $13M Series A funding round led by Kennet Partners, a well-known London-based VC Fund. Other investors at Grip include leading entrepreneurs Brent Hoberman (CEO and Founder at Lastminute.com, Made.com, Founders Factory), Arnaud Massenet (Co-Founder at Net-a-Porter), and Jeremy Roche (FinancialForce, Unit4).


We are looking for someone to join our team who is based in any of the following states: Arizona, California, Connecticut, Florida, Georgia, Maryland, Missouri or Tennessee.


???? About the position:

At Grip, hundreds of leading event organisers worldwide work with us as a partner in achieving their business goals to connect, inspire and engage their event participants.


As the Account Manager you’ll hold ultimate responsibility for the health, retention and growth of all Clients. The main role of Account Management at Grip is to be a sounding board for executives in our client organisations, creating strong relationships with key decision-makers to drive retention, growth, and long-term success.


We work in a “land & expand” strategy, often resulting in a relatively small initial engagement, with multi-million dollar contracts as the long-term potential. Your responsibility will be to put a sales & engagement strategy together with New Business and Event Success to realize this potential.


???? Core Responsibilities:

  • Develop and execute account-level strategies that support key business metrics, including client retention, revenue growth, and long-term success

  • Lead ongoing strategic customer meetings to communicate best practices, successes, and business results; facilitate quarterly business reviews & executive meetings.

  • Gain a solid understanding of Grip's offering to advise clients on how to make the most of the product suite and pull in the right Event Success people to explain products and services in greater detail where needed.

  • Nurture new opportunities with existing clients and identify areas of improvement to meet sales quotas for the account management team,

  • Stay on top of trends and changes in the event technology market and how Grip can take advantage of them,

  • Develop trust-based relationships resulting in happy clients regardless of size.

  • Deliver our company OKRs for Account Growth and Retention,

  • Serve as customer advocate internally while effectively collaborating with internal teams including Event Success, Professional Services, Product, Engineering and Finance.

Things move pretty fast at Grip so, although the role will focus on being a leader in Account Management, you'll likely end up wearing quite a few hats and gaining experience across a variety of responsibilities.


16d

Enterprise Account Executive: Southeast

UJETSan Francisco, CA Remote
c++

UJET is hiring a Remote Enterprise Account Executive: Southeast

About Us

UJET is the world’s first and only cloud contact center platform for smartphone-era CX. By modernizing digital and in-app experiences, UJET unifies the enterprise brand experience across sales, marketing, and support, eliminating the frustration of channel switching between voice, digital, and self-service for consumers. Offering unsurpassed resiliency and the flexibility to deploy across leading public cloud infrastructures, UJET powers the world’s largest elastic CCaaS tenant at up to 22,000 agents globally and is trusted by innovative, customer-centric enterprises like Instacart, Turo, Wag!, and Atom Tickets to intelligently orchestrate predictive, contextual, conversational customer experiences.

Opportunity

UJET is looking for an experienced Enterprise Account Executive (AE) to join our growing sales team in The Southeast Territory. Candidates should reside in either FL, NC, SC, or GA.. As an Enterprise AE, you will be a hunter and identify and close enterprise sales within your target geography. The Enterprise AE’s primary responsibility is to acquire new customers and drive revenue. A successful Enterprise AE is a self-starting closer who can create a large pipeline of business within a short period of time and a proven sales over-achiever. We are looking for candidates who are hungry, nimble, intelligent, and thrive in a fast-paced environment.

Responsibilities

  • Build pipeline & drive revenue within your assigned region
  • A hunter mentality is a must. You must be comfortable prospecting through networking, cold calling and through other forms of outreach (i.e. social media)
  • Meet and exceed all quarterly and annual sales quotas
  • Own the sales cycle from lead generation to closure
  • Maintain account and opportunity forecasting within Salesforce. Forecast accuracy +/- 10% is expected
  • Work closely with the UJET channel team to build relationships and drive funnel

Qualifications

  • 5+ years of outside sales enterprise SaaS experience
  • Comfortable working independently and as part of a team in a fast pace, rapid change environment
  • Experience selling at the C-level
  • Proven track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen
  • Familiar with channel and direct selling models

Preferred Qualifications

  • CCaaS experience with enterprise accounts
  • Knowledge of CCaaS space
  • Extensive knowledge of territory or accounts assigned
  • BA/BS Degree
  • Travel required – 25%-50%

Compliance Responsibilities

Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.

Why UJET?

In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, monthly game nights, and more!

UJET is an Equal Opportunity Employer

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).

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16d

Account Operations Specialist

O'Reilly MediaRemote, United States
jiraB2Bsalesforcemobileslack

O'Reilly Media is hiring a Remote Account Operations Specialist

Description

The O’Reilly Media Provisioning Team is responsible for ensuring successful customer account configurations/setups and platform access service delivery for our Enterprise clients. Our Account Provisioning Specialists work in close cooperation with various parts of the organization, including but not limited to: Customer Success, Customer Support, Internal Sales, Accounting, Engineering, Product and Project Development staff, as well as with publishers and business partners. 

Our team ensures our Enterprise customers have a positive experience as they begin and progress throughout their learning journey with O’Reilly.

About the Role

The Account Provisioning Specialist is responsible for providing technical support such as account configuration and online platform access service delivery to our B2B clients. 

In this role, you will: 

  • Work with the Sales team in the implementation of account service requests and cases using operational knowledge of SalesForce.
  • Use O’Reilly’s Service Management Ticketing system (Jira).
  • Assess, sort, and prepare user listing reports for Enterprise platform onboarding tasks performed directly in our database.
  • Process and resolve cases/tickets relating to B2B service order fulfillment, account configurations and setups, account renewals, end user platform on-boarding, and continued user maintenance, as well as other related account operations tasks.
  • Analyze account configurations, troubleshoot access issues, and provide general back office support.
  • Provide guidance on the provisioning processes to internal stakeholders, predominantly by email and internal messaging (Slack); phone use is occasionally required.
  • Ensure customer success via efficient and timely delivery of our Platform services.
  • Identify areas for process improvement and work in collaboration with manager and peers to implement procedural and/or technical changes, which will include authoring and maintaining internal use documentation.
  • Work against very aggressive timelines occasionally.
  • Perform other account operations duties as needed. 

 

KNOWLEDGE, SKILLS AND ABILITIES                  

  • 2+ years of experience in a relevant role such as account operations/provisioning, technical writing/editing, accounting, or similar role
  • Experience with customer account/access setup or end user onboarding in an e-commerce, SaaS, or other high-tech environment      
  • Bachelor’s or technical degree preferred or a combination of education and experience
  • High technical aptitude with a knack for administrative level back end processes, and working with a high level of detail
  • Strong critical thinking and analytical skills, with the ability to learn new tools and software applications quickly
  • MS Office proficiency, and mid to advanced-level Excel skills required
  • Experience with G Suite, including authoring and sharing calendar items and managing/editing documents and files
  • Experience with running and handling reports, as well as creating and organizing spreadsheets
  • Flexibility to change gears and effectively manage a constant flow of new and ever-evolving processes, technologies, and service/product information
  • Ability to effectively communicate with individuals at all levels of the organization and from various backgrounds
  • Excellent customer service and interpersonal skills
  • Excellent written and verbal communication skills
  • Positive, self-motivated, flexible team player with good judgment, an appropriate sense of urgency, and the ability to handle continually shifting priorities
  • Commitment to a high standard of excellence
  • Ability to receive productive criticism and quickly turn a mistake into a success story

Preferred Experience

  • Experience in a service management ticketing system strongly preferred 
  • Prior experience working with internal sales staff in a high-tech environment a plus
  • Experience with SalesForce or other CRM a plus
  • Above average typing speed with high accuracy, 70+ WPM preferred
  • Enthusiasm for mobile application and online-driven learning technologies a plus

Note: This is not an IT, accounting, or help desk related position.

About the Company

O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 40 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that are necessary for success.

At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry.

Our customers are hungry to build the innovations that propel the world forward. And we help them do just that.

Learn more:https://www.oreilly.com/about/

 

Diversity

At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles.

Learn more:https://www.oreilly.com/diversity

 

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17d

Account Executive - ESG Experience

Claire Myers ConsultingChicago, IL Remote
B2B

Claire Myers Consulting is hiring a Remote Account Executive - ESG Experience

Our client is seeking a self-motivated and driven sales account executive (AE) to join our growing team. The company provides an intelligent, comprehensive, and intuitive platform for ESG (environmental, social, governance) management. They help organizations develop and implement ESG initiatives that provide an imperative to attract and retain capital, accelerate sustainable and responsible growth, and mitigate enterprise risk.

Overview

The AE reports to the VP of Solutions/Head of Sales and will be responsible for driving revenue growth from new accounts based on leads generated both by marketing and by the AE. An ideal candidate has a proven history of aggressively growing sales and exceeding annual quotas. Candidates should understand competitive technologies, their place in the market, and executive-level selling strategy. Candidates must be able to understand business problems and articulate corresponding solutions based on the company’s ESG solutions. Experience in private equity and SaaS sales is important.

Key Responsibilities

  • Follow the company’s prescribed sales strategy to meet/exceed annual sales quotas
  • Enthusiastically present the value of our platform and full suite of solutions
  • Manage sales pipeline and effectively forecast sales commit goals with close accuracy
  • Utilize various forms of communication to identify new leads and retain relationships (the company’s marketing automation software, HubSpot, LinkedIn, phone, email, etc.)
  • Identify areas to improve effectiveness and efficiencies with processes, tools and product offerings
  • Ability to articulate and sell to all pain points of a customer not only by intimately knowing features of our software and solutions, but also by being human and helpful
  • Lead RFP response efforts, generate and manage proposals to ensure consistency in pricing and adherence to the company’s competitive pricing
  • Meticulous task management and time management
  • Attend networking events and conferences as needed, but mostly sell via web/phone
  • Execute strong product demos

Skills

All of our client’s roles are measured on the following competencies:

  • Leadership: Demonstrate initiative and an ownership mindset by identifying and initiating value-add opportunities, both internally and externally
  • Problem Solving: Leverage strategic thinking and focus on root causes to constructively solve problems
  • Effective Communication: Exhibit the ability to set and manage client’s expectations, along with the ability to communicate comprehensively and cohesively in written and verbal form
  • Operational Understanding: Meet client needs through a strong grasp of processes, technologies, and objective use of data
  • Teamwork: Collaborate effectively with management and the entire Goby team

Qualifications

The ideal candidate will have the following professional experience:

  • Minimum 5 years of B2B SaaS sales experience
  • Employment history at a private equity firm or history selling to private equity firms
  • Proven success in new business acquisition and maintaining existing business
  • Expertise in selling software solutions and closing large, multi-year SaaS contracts
  • Strong verbal, written communication, and presentation skills
  • Proven negotiation skills
  • Must be open to travel (~15%)
  • Thrive in a fast-paced, rapidly changing environment and be self-motivated to meet and exceed sales targets independently
  • Strong problem-solving skills
  • HubSpot experience is a plus
  • Network of private equity professionals a plus
  • Commercial real estate experience a plus
  • ESG (environmental, social, governance) knowledge a plus

Company Benefits

  • Health care coverage
  • Paid leave
  • Paid time off
  • 401(k) retirement plan
  • Office amenities include foosball & ping pong tables and a private outdoor patio
  • Building amenities include 24-hour door staff, a health club, and a golf simulator
  • Compensation
  • Base salary plus commission

Full-time

Available "flex first" work location which allows for remote working and on-site at our office in downtown Chicago, IL

Required visits to Goby headquarters office 4 times a year

This position is not eligible for H1B or other work visa sponsorships

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    Accounting

    16d

    Senior Technical Accountant

    CloudbedsRemote
    Master’s DegreeUX

    Cloudbeds is hiring a Remote Senior Technical Accountant

    Cloudbeds is the hospitality industry's fastest-growing technology provider for independent hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

    Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

    From the beginning, we've believed that our people are our greatest asset, so we've founded the company as #RemoteFirst, #RemoteAlways with sharedcore valuesthat allow our team to thrive. This means we:

    • Hire the best people wherever they're located;
    • Emphasize the value of results over hours put in;
    • Provide flexibility in working hours and locations;
    • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
    • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.

    Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world.

    Cloudbeds is seeking aSenior Accountantto join our fast-growing Finance department. As aSenior Accountantat Cloudbeds, you will be responsible for working with the Financial Reporting Manager to integrate GAAP adjustments into monthly financial reporting; perform reconciliations and prepare schedules to support these entries; propose the accounting associated with non-routine transactions; write technical memos, policies, and procedures as well as participating in ad hoc projects. The position requires someone with strong GAAP knowledge, the ability to collect and analyze data, problem-solve, and make corresponding conclusions, including the ability to detect patterns, observe, and interpret data. The ideal candidate must be comfortable working in a startup, fast-growth environment, as well as comfortable taking initiative and being a self-starter through the department's evolution. The ability to work in a diverse work environment and to pivot, with changing priorities, are critical requirements for this position. 
     

    Location:Remote - US
     

    What You Will Do: 

    • Assist with the comprehensive implementation of GAAP related accounting for monthly, quarterly, and annual reporting
    • Work closely with the team to account for non-routine transactions
    • Prepare and review monthly reconciliations 
    • Assist with the preparation and facilitation of annual financial statement audit
    • Assist with formally documenting accounting policies and procedures and technical memos
    • Further, develop a system of internal controls
    • Ad hoc projects to support the development of the department

    You’ll Succeed With:

    • Bachelor's or Master’s degree in Accounting
    • 3+ years of relevant experience, including 2+ years in public accounting
    • Strong understanding of US GAAP 
    • Strong data analysis skills
    • Strong problem-solving skills
    • Strong Excel skills
    • Exceptional attention to detail and excellent organizational skills
    • Business level fluency in English required 
    • Ability to manage multiple projects at once, and clearly communicate issues and progress

    Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

    Company Awards to Check Out! 

    • Fastest Growing Companies | Inc. 500 (2018 & 2019) 
    • Best Places to Work | Inc Magazine (2017 & 2018)
    • Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)
    • Start-Ups to Watch | Forbes (2018)
    • Best Startup Employers | Forbes (2020)
    • Technology Fast 500 | Deloitte (2019, 2020, 2021)
    • Top 100 North America | Red Herring (2020)
    • Connect MIP Award (Technology)

    Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email ataccommodations@cloudbeds.com.  


     

    To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

    #LI-AC2 #LI-REMOTE

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    15d

    Accounts Receivable Specialist

    c++

    Lakeshore Sport and Fitness is hiring a Remote Accounts Receivable Specialist

    Accounts Receivable Specialist

    We are looking for an Accounts Receivable Specialist to join our dynamic Business Office teamwho is enthusiastic, organized, and motivated. Qualified applicants will have at least 2 years of relevant billing & customer service experience, general Microsoft office skills, including Excel.

     

    Who we are:

    Elite Sports Clubs are Greater Milwaukee's premier family fitness and tennis clubs.

    What you will get:

    You will receive an attractive selection of benefits working with Elite:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Career-focused technical and leadership training
    • Complimentary health club membership and more

    What you will do:

    • Research payment issues and reach out to customers as needed.
    • Reconcile disputes as they pertain to customers’ balances and other concerns.
    • Communicate directly with customers via telephone and email to collect outstanding balances.
    • Run weekly aging report and contact customers with past due balances.
    • Establish and maintain an effective working relationship with colleagues, management, and customers.
    • Involvement with other tasks or projects across the entire scope of the department.
    • Assistance with various accounting tasks as needed


    Who you will be:

    • Associate degree or bachelor’s in accounting or equivalent.
    • Two to three years of accounting experience in an office environment, accounts receivable and collections preferably.
    • Proficient working knowledge of Excel
    • Eagerness to learn, adapt, and work as a team player

    How you will progress:

    • Your development is important to us.
    • We work in a fast-paced environment where change is constant, but you’ll always have support to get better at what you do – and be rewarded for hard work.
    • If you are up for the challenge, you will have opportunities to try new things and broaden your skills.

     

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    16d

    Staff Accountant (Entry Level)

    MoneyLionNew York City, NY Remote

    MoneyLion is hiring a Remote Staff Accountant (Entry Level)

    Staff Accountant

    About Us

    MoneyLion is a digital financial platform on a mission to rewire a broken banking system that applies a one-size-fits-all approach to personal finance. Since our launch in 2013, we’ve engaged with over 8.5 million hard-working Americans, with a focus on empowering them to take control of their finances to achieve their life goals. Our award-winning platform delivers holistic banking, lending, and investing solutions while surrounding each customer with personalized tools, content, and advice relevant to their unique financial situation -- all in a single app.

    We pride ourselves on being the most innovative team in Fintech, and all of our team members are passionate about making a difference in people’s lives. We work fast, collaborate always, and, above all else, we do it for our customers.

    MoneyLion is headquartered in New York City, with offices in Sioux Falls, and Kuala Lumpur, Malaysia, and we also support remote team members around the globe.

    About the Role

    The staff accountant will be responsible for monthly journal entries and general ledger reconciliations. This role will participate in the preparation of the monthly and quarterly financial package, account analysis, and ad hoc reporting. The successful candidate will be prepared to contribute to a fast paced and growing organization.

    Key Responsibilities:

    • Prepare monthly reconciliations of Bank accounts
    • Book General Ledger journal entries
    • Prepare monthly general accounts analysis and reconciliations of asset, liability, and equity accounts
    • Assess the treatment and accounting for loans and related revenue recognition
    • Review and reconcile monthly intercompany balances
    • Support general ledger activity to ensure compliance with GAAP and company policies
    • Assist in the preparation of monthly financial package
    • Assist in the fulfillment of external, internal, and regulatory audit request
    • Assist in preparation of monthly/quarterly FLUX analysis book
    • Preparation of ad hoc reporting and analysis

    About You

    • Bachelor’s degree in accounting
    • Minimum, 0-3 years of accounting experience in public or private
    • Proficiency in Microsoft Excel and Word
    • Ability to multitask while maintaining strong attention to detail and organization
    • Proactive team player with an eagerness to learn

    What We Value

    We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first, and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.

    Working At MoneyLion


    At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:

    Competitive salary packages and bonuses
    Comprehensive medical, dental, vision, and life insurance benefits
    Equity-based compensation
    Wellness perks
    Paid parental leave
    Unlimited Paid Time Off
    Learning and Development resources

    MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We realize the full promise of diversity and want you to bring your whole self to work every single day.

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    13d

    Accounts Payable & Receivable Specialist

    ZivverAmsterdam, Netherlands, Remote
    salesforceslack

    Zivver is hiring a Remote Accounts Payable & Receivable Specialist

    An Accounts Payable & Receivable specialist at Zivver has a sharp eye, a structured mindset and loves to get down to the nitty-gritty. You take care of the input of all our financial systems and monitor the follow-up. 
    Big responsibility? Absolutely. But if you like numbers and spreadsheets as much as our finance & business controllers Teije and Hugo do, then this might be an awesome career move for 2022. You will work closely with both of them and they will help you to quickly get up to speed with your day-to-day tasks on Finance related projects, from accounts receivable and accounts payable to managing customer requests, creating new subscriptions in our systems and basically everything that comes with it.

    Our company grows fast, and next to your day-to-day tasks you will be working on projects to further improve and professionalize our financial systems and processes. Just like our company, we like you to grow as well: our ambition is that you develop into a full-fledged finance professional with increasing responsibility over the record-to-report chain. That’s what your colleague Teije did too: “Working at Zivver you have good support in your colleagues and the freedom to voice ideas for improvements. The nature of a scale-up like Zivver leaves many opportunities to improve workflows & pick up more responsibilities.I have now grown in a role where I was able to pick up much of the L2C process, revenue recognition and ownership of multiple (new) finance management systems.


    Hot takes

    • You can start your day an hour later because you’re so accurate that you don’t have to correct your mistakes

    • Your brain is a calculator and sponge at the same time

    • Leave no invoice behind


    A day at Zivver

    Around 08:30 AM you start your day working from home. Recent developments lead to an increased share of remote working, but there is also the possibility to work at Zivver HQ. You fix yourself a cup of coffee and you start off doing your magic in Exact, Excel and Salesforce, your favorite pieces of software. As it’s Tuesday, you do a routine invoice check. You notice something strange, so you call one of the Project Leads to understand the matter. Now that’s out of the way, you’ll finish creating the new subscriptions for the customers that joined Zivver this week.

    In the afternoon your focus is on the expenses. You make sure all declarations are processed on time and send a few Slack messages to managers who haven’t processed their approval flow. You notice a colleague hasn’t used the right VAT percentage and correct the error. You also check the intranet how-to on declarations and update the process description so the mistakes are prevented from happening in the future.

    After organizing your weekly tasks, you notice there’s still room for more things to do. You check with Hugo. if it’s okay for you to create the weekly report this time. As we encourage Zivvies to take on more responsibilities, Hugo is of course fine with you taking on this task. As you’d like this report to become one of your recurring tasks, you’re fired up and focused to ensure this week's report is the best one ever! After a final check by Hugo, you send it out yourself. Finally you join the daily end-of-day Finance call after which you close your laptop and look back on a rather productive day.

    Responsibilities

    • Accounts Payable: route invoices through the approval system and ensure payment - leave no supplier behind

    • Accounts Receivable: bill customers if not done automatically and check if clients have questions - leave no cash behind

    • Internal expenses: ensure reimbursements are paid timely - leave no colleague behind

    • Bankbook: leave no booking behind

    • Employee questions: follow up on questions and updates - leave no update behind

    • Projects: work on Finance-related projects - leave no opportunity behind

    • Assist with the financial reporting: leave no CFO behind!

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    13d

    Accounting Assistant

    ProtonMailGenève;, Switzerland, Remote
    1 year of experiencemetalgit

    ProtonMail is hiring a Remote Accounting Assistant


    A better internet is possible, one that empowers people to choose how their personal information is used. This might seem daunting, or even impossible, but at Proton, building this better internet is what we do every day.
    ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, ProtonMail, is now the world’s largest encrypted email service. Subsequent Proton products, such as ProtonVPN, Proton Calendar, and Proton Drive, use end-to-end encryption that gives our users full control over how and with whom their data is shared.
    Today, Proton is making privacy universally accessible to more than 50 million registered users, including journalists, some of the world’s largest organizations, and people in more than 180 countries. Our diverse and dynamic team is made up of more than 400 members representing over 30 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world.
    New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens use our products so they can choose who, if anyone, sees their information. Join us at one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies, we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.


    Purpose of the role
    We are looking for an Accounting Assistant to help Accounting Department with day-to-day tasks. Reporting to the Accounting Manager, you will be responsible for several ongoing processes including accounting data accumulation, making entries inside of GIT WinEUR software, various bank reconciliations, and other supporting tasks as per need in general accounting functions. Join us if you want to be a contributor in an accounting function cantered on delivering value to the business, inside one of the most forward-thinking

    tech companies in the world.


    What you will do

    • Reconcile accounts and produce journal entries where required.
    • Participation and responsibility for various monthly closing tasks.
    • Accounting data management in Excel.
    • Archiving digital/paper documents.
    • If required assistance in payments.
    • Support the Accounting Manager in general accounting functions as per need and instructions.

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    15d

    International Payroll Specialist

    B2Bslackc++

    TechnologyAdvice is hiring a Remote International Payroll Specialist

    Available for the following locations:Remote| Nashville, TN | Louisville, KY

    Hi, we’re TechnologyAdvice.

    At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology. 

    Established in 2006 out of our founder’s dorm room, we continue to expand our business. In 2021 we acquired TechRepublic, and in 2020, we acquired QuinStreet B2B, both leading resources for IT and business decision makers. These critical acquisitions included global teams of dynamic technology and media professionals to enhance our presences in the US, the UK, Singapore, and Australia. We now have more than 20 digital media brands and over 500 global team members, representing 12 languages.

    Listed on the Inc. 5000 list of America’s Fastest-Growing Private Companies four times and a five-time recipient of the annual Tennessee Top Workplaces awards, we take both our growth and employee engagement seriously. We work hard each day, but we know how to have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO.

     

    The Opportunity…

    We are seeking a Senior International Payroll Specialist to join our people-focused global HR and Administration team! You’ll be involved in all things payroll, from compliance, benefits administration, employee claims, and more. You’ll support payroll across multiple entities, states, countries and industries. As part of the HR team, we ensure our stakeholders are receiving accurate and timely communications regarding all-encompassing payroll matters. 

     

    How You'll Contribute…

    • Coordinate and process payroll for employees across 4 countries, 30+ States, and multiple companies in a timely manner
    • Work with the HR team to process claims, reimbursements, and oversee benefits
    • Work with the HR team to assist in onboarding new hires and updating employee records in accordance with federal, state, and local guidelines to ensure correct employee data
    • Guide managers and employees through proper workflows to ensure proper documentation and approval 
    • Work with the Finance team to help audit and ensure compliance
    • Resolve payroll discrepancies and answer any employee payroll queries
    • Manage electronic timekeeping systems or manually collect and review timesheets
    • Evaluate the accuracy of timesheets submitted by each department to meet deadlines and contact supervisors or individual employees when there is a discrepancy
    • Calculate payable hours, commissions, bonuses, tax withholdings, and deductions
    • Manage and track employee retirement contributions, overtime and paid/unpaid time off

     

    What You Bring…

    • Bachelor’s degree in Business or equivalent professional experience 
    • Experience running payrolls, administering 401k plans, and insurancein multi-location companies with at least 50 employees
    • Experience using payroll accounting software 
    • Understanding employer and employee taxes, deductions, taxable and non-taxable transactions
    • Extremely organized and ability to juggle multiple deadlines
    • Accurate data entry skills with great attention to detail
    • Strong analytical and problem-solving skills
    • Strong excel skills
    • Experience with Google for Work (Sheets, Docs, Drive) is a plus
       

    Bonus Points…

    • Ability to work in the Nashville office
    • Experience working on a global team 
    • Experience working with different employment classifications
    • 2+ years of experience in a similar role

     

    Why You Want Us...

    • Remote/hybrid/in-office work options
    • Comprehensive health insurance (medical, dental, vision, life and disability)
    • 401(k) retirement plan with company match
    • Flexible PTO, take time off when you need it!
    • Paid maternity and parental leave
    • MacBook Pro or PC laptop, your choice
    • Ongoing career development meetings
    • Fitness reimbursement
    • Subscription reimbursement to the Headspace App
    • Live and remote fitness classes offered 5 days a week
    • Bucket List Benefit: We financially help you check something off your bucket list
    • Monthly team outings and quarterly volunteer opportunities
    • Professional development opportunities and incentives
    • Beer on Fridays! It’s 5 O’Clock Somewhere… 
    • Milestone celebrations for birthdays, weddings, work achievements, and more
    • Coffee, snacks, ping pong, and catered lunches 4 days a week in office

     

    Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change. 

    We believe that our differences make us stronger and foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

    Pre-employment screening required.

    #LI-Remote

    COVID-19 RESPONSE:
    TechnologyAdvice is committed to the safety and wellness of each of our employees. In response to the COVID-19 Pandemic, we follow all CDC and local protocol.

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    16d

    Assistant Vendor Revenue Manager

    IPS- Integrated Practice Solutions is hiring a Remote Assistant Vendor Revenue Manager

     ACVM ( Assistant Vendor Revenue Manager)

     

    Job Description:

    • This position serves as the oversight to Offshore Payment Posting Vendor Operations

    *Job Duties:

    *Daily Follow up of all clients who are offshored for payment posting. This includes, but not          limited to:    

    *Audit Clinic Folders/Scans/Imports/ERA Remits

    *Daily Review of vendor s analytics/spreadsheet /count

    *Meet with Vendor weekly to go over clinics placed with vendor ( Separate from daily huddle)

    *Problem Resolution

    *Excel skills a must

    • Conduct audits and create a feedback-rich environment for the off-shore payment posting  team to ensure they have all of the knowledge and information they need to be successful
    • Participate in a daily huddle with the offshore team to establish plans and resolve issues
    • Enhance and standardize work-flow processes throughout the revenue cycle to assist in achieving consistency
    • Plan, organize, implement, and deliver training to the off-shore billing team
    • Ensure offshore team is thoroughly equipped for delivering consistent excellence and escalate any needs to Director of RCM

     

    Qualifications/Requirements:

    Minimum Position Qualifications:

    • Education - High school diploma or equivalent required.
    • Experience - Three (3) years experience working in a healthcare RCM setting with knowledge on how to read an Explanation of Benefits (EOB), perform manual posting, EDI remits, and website pulls required.
    • Computer Skills - Experience with medical EHR/EMR software.
    • Other - 10 key by touch.
    • Proficient in Microsoft Office programs (Word, Excel, and Outlook).
    • Possession of Organizational and Department Structuring skills

    Knowledge / Skills / Abilities:

    • Able to read an Explanation of Benefits (E.O.B.)
    • Effective written and verbal communication skills to communicate effectively with individuals.
    • Ability to think independently and use good judgment for situations that require initiative and innovation.
    • Ability to multi-task, establish work priorities, work with interruptions, prioritize needs to meet required timelines, and deal effectively with confidential information.
    • Analytical and problem-solving skills.
    • Demonstrate organizational abilities.
    • Must have a professional demeanor.

    Preferred Position Qualifications:

    • Five (5) years experience working in a healthcare RCM setting with knowledge on how to read an Explanation of Benefits (EOB) preferred.
    • Computer Skills - Experience with ChiroTouch Software

    Telecommuting Optional

     

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    13d

    Accounts Receivable Billing Manager

    Kellermeyer Bergensons Services is hiring a Remote Accounts Receivable Billing Manager

    Job Title: AR Billing Manager

    Department:Account Receivables     

    Location:Remote-U.S.                                                           

    FLSA Classification:Exempt

    Reports to: Director, AR and Collections

    Status:Full-time

    Compensation: $75-90K

    Job Description

    The AR Billing Manager will report to the Sr Accounting Manager and assist with managing and daily supervision of the billing.The AR Billing Manager will be a key-player in developing, implementing, and maintaining accounting best practices, processes and procedures to ensure accurate and timely financial and customer reporting. The position will supervise the billing team and will make strategic recommendations for staffing needs. Deadlines must be met in a timely manner within tight month end close deadlines across a variety of accounting activities including accruals, deferrals, billing, aging, collections, cash applications and other Ad-Hoc reports.Further, this position must establish and maintain excellent working relationships with internal and external colleagues and work well to promote cross-functional synergies.

    Responsibilities

    • Navigate efficiently through the A/R and G/L modules to quickly create needed reports
    • Manage, oversee, and report progress of the daily operations of the AR team and  ensure effective communication, collaboration, and productivity with other areas of organization
    • Provide individual supervision to each AR team member and assess skills and training needs
    • Mentor staff on general accounting principles, decision-making and processes
    • Respond to AR team questions for quick resolution and feedback in a timely manner
    • Meet weekly with Sr Accounting Manager to give feedback on staffing, deliverables, deadlines, etc.
    • Address personnel issues in a timely manner consistent with policies and procedures and implement disciplinary action as needed
    • Recruit, interview, on-board and train new staff
    • Collaborate with outside departments using Netsuite, as necessary, to trouble shoot various issues that can affect the accounting department
    • Assist AR team in auditing customer billings for accuracy
    • Ensure contract support and pricing worksheets are maintained and retained to servers on a monthly basis for management utilization
    • Monitor Unbilled AR Agings and accruals for accuracy and collectability
    • Prepare unbilled revenue accruals on a regular basis
    • Support year-end audit
    • Support and lead special projects as needed

    Requirements

    • Bachelor’s degree in accounting
    • Minimum 5 years experience in accounting operations
    • Advanced computer skills including Excel
    • Epicor, Netsuite,  Sage or similar accounting software experience recommended
    • Knowledge of Generally Accepted Accounting Principles (GAAP) and revenue recognition
    • Management and supervisory experience with multiple team members in a fast-paced environment
    • Exceptional communication, problem solving and dispute resolution skills
    • Ability to guide colleagues with clear instruction and constructive feedback
    • Must be flexible, a team player, and able to multitask

    COMPANY OVERVIEW: For over 70 years, Kellermeyer Bergensons Services (KBS) has delivered best-in-class property services to major retailers, healthcare, churches, and commercial facilities across the United States. Our core services are janitorial, facilities repair and maintenance, landscape management, and parking lot maintenance services. KBS is reliable, cost-effective, and professional. Our property services offerings allow our customers the option to bundle a combination of services or to select single services.

    IND1

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    Banking & Finance

    13d

    Junior Finance Analyst (d/f/m) - remote friendly!

    SellicsRemote job, Remote
    2 years of experienceB2B

    Sellics is hiring a Remote Junior Finance Analyst (d/f/m) - remote friendly!

    Sellics is a profitable, global and rapidly-expanding SaaS start-up from Berlin that is revolutionizing commerce on the world’s biggest online marketplace: Amazon.

    As a company that has grown organically, Sellics values ownership and agility. We pride ourselves on the ability to listen to customers and incorporate their feedback as well as build a dynamic company culture where every team member has an impact, striving to create an environment where people not only enjoy coming to work every day, but are actively involved in the development and success of the company.


    We’re looking for a motivated Junior Finance Analyst with a sharp eye for detail to work within our Finance team.


    ???? This role can be based in our HQ Berlin or fully remote ????


    In this role, you will:

    • Be responsible for our company's account payables and receivables
    • Own and oversee the correct workflow of our billing processes, working with multiple tools and systems 
    • Take care of internal and external queries on invoices, ensuring a smooth communication with all stakeholders 
    • Create standard and ad hoc reports whenever needed
    • Contribute to the team in a highly independent role to support our finance operation with accounting and reporting work
    • Provide assistance with collection tasks, collaborating closely with the rest of the team 
    • Prepare and assist with the monthly and annual revenue reports

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    Business development & Sales

    15d

    Major Market Sales Executive - DC/Baltimore

    PrismHRRemote
    B2Bsalesforce

    PrismHR is hiring a Remote Major Market Sales Executive - DC/Baltimore

    EPAY Systems is a leading provider of SaaS based time and labor management solutions. EPAY has over a decade of experience providing outstanding service as well as 24x7x365 support to a diverse group of clients that range from SMB companies to billion-dollar multi-national companies. EPAY also serves branches of the US government including the US Army.

    We are now looking to leverage our experiences to grow beyond our successful time and labor solutions business. EPAY has become a “disruptive force” in the HCM (Human Capital Management) and SaaS (Software-as-a-Service) arena focusing on:

    • Applicant Tracking
    • Onboarding
    • Payroll and Tax
    • Benefits Management
    • T&LM
    • Performance Management

    We are looking for enthusiastic, high energy individuals who want to make a difference and can work in an entrepreneurial environment.  We presently have a full time Major Marketing Sales Executive position located in the DC/Baltimore region. Travel expectations are 20-25%.

    SPECIFIC DUTIES and RESPONSIBILITIES

    • Build, manage and maintain a database of enterprise prospects in your territory.
    • Follow defined sales process to identify, discover needs, articulate ROI, and manage client stakeholders through the sales process.
    •  Close sales manage contract negotiations, and drive implementation.
    •  Provide excellent service and demonstrate professionalism and a sense of urgency.
    •  Must be self-motivated, highly organized, and disciplined
    • Must be able to deliver on defined sales metrics

    SKILLS and QUALIFICATIONS

    • 4+ years of B2B sales experience selling HCM SaaS based solutions (including payroll, benefit and managed services)
    • Solution sales expertise; can develop relationships with multiple client stakeholders
    • Skills in use of Microsoft Excel, Word, PowerPoint, Salesforce and Outlook. 
    • Experience using a CRM-System for sales activity tracking, deal flow, and forecasting (Salesforce experience is a plus)
    •  Experience in demonstrating software solutions to clients using webinar tools
    • Deadline driven with a sense of urgency
    • Flexible, do what it takes to get the job done in a team dynamic.
    • Able to work in results based, fast-paced environment
    •  The ability to strategize, be creative, and “think outside of the box”
    • Can manage multiple sales opportunities concurrently with pipeline development
    • Can take the ball and run with it; requires limited management direction
    •  Four-year college degree required

    #LIremote

    PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR’s Marketplace Partners.


    PrismHR is an EO/AA/VEV/Disabled Employer
    Diversity Candidates are encouraged to apply

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    16d

    Business Development Manager CEE

    Bitdefender is hiring a Remote Business Development Manager CEE

    We are seeking a professional with true passion for Sales, with experience that encompasses a wide variety of sales skills, negotiation skills, market knowledge and willingness to travel across CEE, CIS countries.

    In this role you will be responsible for prospecting, qualifying and developing the partner’s channel network - Value Added Distributors, VAR’s, System integrators -  while achieving monthly and quarterly quotas as well as providing timely and accurate management reports.
     

    Responsibilities

    • Prospect, qualify and develop new accounts: Value Added Distributors, VAR’s, System Integrators;
    • Manage and grow new accounts (Value Added Distributors, VAR’s, System Integrators): maintain the relationship with them and grow the revenue;
    • Identify strategic opportunities and prospect, further qualify them, develop and customize  Bitdefender value added proposition and pitch for them, establish the contact and pursue the sales process further;
    • Build pipeline through relationship;
    • Conduct contract negotiations;
    • Represent Bitdefender at industry events and networking events as appropriate;
    • Perform pre-assessment of Bitdefender offers and deliverables, industry and competitive analysis;
    • Expand relationships with strategic partners, value added distributors focused on Bitdefender Business products;
    • Interface with the key staff of the strategic partners in order to coordinate sales & marketing activities;
    • Communicate with partners on new products and service offerings;
    • Create systems and procedures to streamline partner management;
    • Define and execute partner’s business plans. Monitor partner’s performance and address low performance quickly with training tools and re-set of business plan and KPI’s. Tracking and Analysis;
    • Monitor partner’s satisfaction and elevate issues of dissatisfaction for quick resolution;
    • Track and report the sales results and targets achieved according to the established KPI’s;
    • Monitor the process of cashing the bills emitted by his partners;
    • Use early deals to kick – start proof points (testimonials, conversation with analysis) and to kick start serious BD activities with major partners. Goal is to have a pipeline build rate sufficient to further build sales;
    • Perform other tasks as requested by Bitdefender related to promotion of Bitdefender, its product and technologies, developing a positive public and client image of Bitdefender in the market;
    • Respect company’s priorities and schedule to meet established goals; meets commitments consistently.
       

    Skills

    • +3 years in business development, sales executive or a relevant role;
    • Proven achievement record;
    • High travel flexibility across CEE, CIS countries;
    • Fluent in English ( written & verbal);
    • Russian will be a plus;
    • Results oriented - tenacity and drive to seek new business and meet or exceed targets;
    • Excellent communication and negotiation skills - needed for communicating with a wide range of people, both internally and externally;
    • A professional manner and presentable appearance for meeting customers/clients;
    • Initiative and confidence to start things from scratch;
    • Good networking skills;
    • Time management and planning skills;
    • Ability to build reports.

     

     

    The information regarding the protection of your private data is available here

    #LI-DNI

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    17d

    Head of Sales

    AristRemote
    DesignmongodbslackrubyNode.js

    Arist is hiring a Remote Head of Sales

    Head of Sales at Arist (S20)
    Workforce training via text message
    Remote / Remote
    Full-time
    About Arist

    Backed by Y Combinator, Acadian Ventures, and Soma Capital, Arist is a text message learning platform helping Fortune 500 companies and large organizations — including DuPont, GE, and the State of California — create, deploy, and assess text message courses.

    Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

    What's a text message course?

    A series of texts, images/GIFs, and interactive exercises/questions delivered over 5 to 30 days via SMS or WhatsApp. Backed by research from Stanford and Harvard, text message courses see ~10x the completion and satisfaction rates of other learning mediums.

    In fact, we view text message courses as a brand-new content medium, with a variety of impactful use cases ranging from preventing misinformation to COVID-19 training in refugee camps to DEI training for startups.

    Why text messages?

    A majority of the world's population — including frontline employees, distributed teams, and remote audiences — has access to SMS and WhatsApp. Meanwhile, internet access is limited globally, making video courses inaccessible to over 3 billion people, including 30 million Americans.

    As well, it can also take months to build a traditional workshop or video course, while text message courses can be built and deployed in a day — by one person — ensuring frictionless transfer of knowledge. Writers have to get to the point, so learners get the most valuable insights, concepts, and case studies.

    The best part? 95% of people read a text within 3 minutes. As a result, we help create and deliver content employees love in a way that they will actually read and engage with. Don't take our word for it — try a text message course about text message courses here.

    About the role

    Arist is the first messaging-based learning platform. Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.

    Backed by Y Combinator, Craft Ventures, Acadian Ventures, and many others, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and MS Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.

    Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

    As Arist’s Head of Sales , you’ll define the way we sell message-based learning to some of the world’s largest organizations.

    Initially, you’ll help build out our formal sales playbooks and deep dive on sales challenges with our CEO, AEs, AMs, customers, and others on the team. You’ll work to close deals while showing learning and talent leaders how Arist can help them transformational change and impact. You will then jump into building out a world-class sales organization at Arist.

    More specifically, in your day to day you’ll:

    • Work with marketing, BDRs, and AEs to fill pipeline with qualified enterprise leads
    • Help potential customers understand what makes a good Arist use case and why Arist is a good fit while setting clients up for success
    • Effectively negotiate contracts and agreements with enterprise-level accounts, and help the entire sales team do the same
    • Travel to learning conferences to meet with learning and talent development executives, communicating the value, mission, and benefits of Arist and answering questions
    • Work with Account Management to set enterprise customers up for long term success and re-engaging when relevant, especially to drive retention and scale-up
    • Help establish and grow Arist’s Sales team, including designing an interview and onboarding process
    • Coach and performance-manage a world-class Sales team
    • Strategize and execute on revenue growth initiatives
    • Accurately forecast quarterly, and annual revenue targets
    • Help design and define our sales playbook and sales enablement tools
    • Help shape and revamp sales collateral as needed
    • Build predictable and repeatable sales funnel processes and best practices

    You’ll be great for this role if you:

    • 8+ years of experience in enterprise SaaS sales
    • Demonstrated experience leading a Sales team through complex sales cycles and closing six to seven-figure enterprise deals
    • Proven track record and experience in increasing efficiency and productivity across a growing sales org
    • [Preferred, but not required] Have sold technology to L&D professionals (title examples include: CHROs, CLOs, VP of Talent Development)
    • Are a fantastic public speaker, and can evangelize a new solution at the enterprise level
    • Have built and scaled a Sales team at a high-growth startup (around Series A stage)
    • Have a deep understanding of enterprise sales best practices and how to use them
    • Can understand the needs of executives and be a partner in solving major business challenges with them
    • Are strategic, kind, and thoughtful in your management style
    • Feel passionate and excited about building relationships and closing enterprise deals
    • Like to have fun, and believe strongly in Arist’s mission and product

    If you’re curious, here’s Arist’s overview sales deck: Arist.link/newdeck

    Arist in the news:

    https://techcrunch.com/2021/03/10/arist-adds-2m-to-its-seed-round-to-grow-its-sms-based-training-service 

    https://www.npr.org/2020/04/22/840337498/how-cell-phones-can-keep-people-learning-around-the-world 

    https://www.forbes.com/sites/frederickdaso/2021/01/26/corporations-use-arist-to-deliver-employee-training-courses-one-text-message-at-a-time/?sh=63d60933ce10 

    Technology

    Arist is built on Ruby on Rails, Node.js, MongoDB, Vue.js, Express.js, and AWS. We use Twilio for message processing.

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    16d

    Business Development Director

    salesforcec++

    Apex Leaders, LLC is hiring a Remote Business Development Director

    Apex Leaders - Business Development Director

    Apex Leaders equips private equity firms who are looking to buy established companies with customized consultants to help inform their investments. Our team of incredibly bright and innovative minds produces exceptional results for our clients and drives strong growth for the company. Apex Leaders has seen aggressive year-over-year growth since the inception of the company in 2009 and we are positioned well in the market.

    We are currently looking to add a phenomenal Business Development Director to our sales team. The Business Development Director will report directly to the VP of Sales.

    For this position, we are specifically looking for a rock star who is:

    • Driven, ambitious, and tenacious - motivated by “the game” and the challenge of selling
    • Energetic, enthusiastic, and extroverted
    • Collaborative and proactive in executing with little supervision
    • Stimulated by a fast-paced, metrics-driven organization
    • Focused on delivering results and exceeding goals

    Key Responsibilities:

    • Understand territory target client prospects and current accounts; develop a strategy in partnership with the sales team and leadership
    • Execute a consistent sales methodology that is focused on consultative selling
    • Use email, phone, social media, and in-person meetings to schedule and conduct high-level conversations with key decision makers at private equity firms
    • Achieve weekly, monthly, and quarterly sales goals and present progress towards performance metrics
    • Continue the development and refinement of Apex Leaders’ lead generation group - improve processes, messaging, KPIs, and reporting for inside sales efforts
    • Work diligently and creatively to source leads independently
    • Identify, research, and qualify new leads, cold leads, old opportunities, and lapsed customers
    • Track and report on all sales activity within internal databases
    • Possess a strong understanding of Apex Leaders’ service offerings and operations; be able to discuss in the context of potential customers’ operations
    • Establish testing methodology to ensure continual improvement of all metrics across the lead generation function
    • Maintain and continually learn Apex Leaders’ service offerings to better position and add incremental value
    • Understand long-term project objectives and work collaboratively with internal operations and strategy teams to define project scope/pricing and to operationalize
    • Travel to meet with prospective clients and to industry conferences (travel expectation is up to 20% per month)

    Requirements/Qualifications:

    • Bachelor’s degree required
    • 5+ years of experience in sales development, lead generation, and/or sales.  Previous experience selling to private equity firms, hedge funds, strategy consultancies, and/or financial services firms is desired, but not required.
    • Experience in selling $200k+ contracts is a plus
    • Salesforce proficiency
    • Proven track record of succeeding in a goal-driven environment
    • Excellent oral (including call control) and written communication skills
    • Executive presence and solid presentation skills with the ability to communicate effectively with C level executives 
    • Ability to quickly learn new processes and technology; proactively work to improve internal processes as necessary
    • Apex Leaders requires that new hires be vaccinated against COVID-19 prior to starting work at Apex Leaders. For more information about this requirement, contact Pat West, pat.west@apexleaders.com

    Up for the challenge? Click "Apply" to complete our application. One of our team members will be in touch within 24 hours.

    More about Apex Leaders

    At Apex Leaders, we emphasize having fun and fostering a laid-back and lighthearted office environment. We pause to celebrate each other and our successes daily. That said, the right candidate will not confuse our laid-back atmosphere with our drive to deliver excellence. We are ambitious, focused, and dedicated to not just achieving, but exceeding, our goals.

    We are headquartered in beautiful Boise, Idaho, though our work takes us globally - our clients are located across the nation, and we deliver advisers from all over the globe. We offer competitive salaries, excellent benefits, and an environment that rewards performance and fosters personal and professional growth. 

     


     

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    15d

    Business Development Manager (Law Firm)

    B2B

    Latitude, Inc. is hiring a Remote Business Development Manager (Law Firm)

    Growing Law Firm looking for a Business Development Manager in their Litigation group. Law firm experience highly preferred. 

    This Business Development Manager must be innovative and an effective communicator with a strong business acumen. The position requires a person with a proven ability to accurately assess client relationships and create opportunities to strengthen key relationships. The Business Development Manager must be able to work collaboratively across the firm to gain credibility and buy-in. Primary duties include but are not limited to the following:


    PRIMARY RESPONSIBILITIES:
     Develop in-depth knowledge of the practice groups, including attorney expertise, firm experience, industry/trade group organizations, trends and clients.
     Partner with practice group leadership to develop and execute on strategic plans. Measure and report on key data/KPIs to ensure success or identify the need to pivot.
     In collaboration with practice group leadership, develop and monitor marketing and business development budgets aligned to the practice group strategic plan.
     Develop long-term client development plans and strategies for expanding current key clients in the practice group.
     Provide ROI analysis on business development efforts, such as sponsorships and events, and incorporate feedback in future recommendations/budgets.
     Identify targets; develop pursuit strategies, including strategies and tactics to promote cross selling.
     Partner with the firm’s Director of Pricing and Matter Management to understand key financial metrics for the clients in the practice groups and play a key role in folding those messages into future growth opportunities.
     Identify potential new areas of practice and industry growth for the group that further support the firm’s mission of providing innovative legal services.
     In collaboration with the Communications team, develop a thought leadership and content strategy that highlights key growth priorities from the practice group strategic plan.
     Develop and maintain targeted practice group pitch materials, message points, competitive intelligence and relevant client lists and experience management resources.
    000001HR4895-3975-6039.v1
     Manage and respond to pitch/proposal and RFP requests, in collaboration with lawyers and Sr. Manager of Marketing Technology and Operations.
     Draft and coordinate key directory ranking submissions for practice group.
     Manage onboarding and BD training of new lawyers within designated practice groups.
     Coordinate practice group sponsorships and memberships at client and community events.
     In collaboration with our Events Manager, plan, organize, and manage all aspects of practice group focused client events, including the budget, and evaluate ROI before and after each event.
     In collaboration with the CBDMO, participate in and support the firm’s client listening/feedback program.
     Committed to diversity, equity, and inclusion.

    EDUCATION, EXPERIENCE & REQUIREMENTS:

    Minimum Requirements
     Bachelor’s degree in Marketing, Communications, Journalism, or related field
     3-5 years experience in a professional services firm, B2B marketing agency, or equivalent
     Proficient in Microsoft Office
     Must be a highly organized self-starter
     Ability to collaborate with colleagues within various practices, marketing, business development, administrative and executive teams
     Ability to work in virtual teams and collaborate online
     Strong written and verbal communication skills
     Strong attention to detail and ability to work effectively in a fast-paced environment
     Must exercise the highest level of confidentiality and integrity

    Preferred Requirements
     JD or MBA degree
     Law firm experience
     Experience with InterAction CRM, Social Media platforms and other large-scale marketing technologies and systems.

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    14d

    Vice President of Engineering

    AgnosRemote
    agilesqlDesignmongodbrubyelasticsearchAWSreactjs

    Agnos is hiring a Remote Vice President of Engineering

     

     ABOUT US:

    Agnos is a healthcare-focused technology consultancy. We are building solutions that improve the life of patients and their providers by making empathy central to our design and development. Our partnership with medical practices and other healthcare tech companies has helped raise the bar for product development and service delivery in an industry that is full of untapped opportunities.

    As VP of Engineering, you have a great opportunity to drive innovation and shape the technological landscape for us. You will be overseeing a large engineering department with multiple product offerings, consisting of a diverse team of high-performing, on-shore, and off-shore engineers. As VP of Engineering, you will be using your years of experience to help scale and modernize the technology that underpins our software offerings. As a key leader, you will be expected to assist with supporting and improving existing systems, supporting the development of next-generation systems, maturing software development practices, recruiting top talent, working closely with business stakeholders, and delivering award-winning healthcare SaaS solutions for our customers.

    WHAT DOES THIS JOB HOLD FOR YOU? 

    •  Deliver thoughtful leadership, coach and mentor direct reports, and help facilitate a compelling vision for our product offerings.
    • Gain a deep understanding of the product and business goals which you can translate into technology decisions.
    • Identify gaps or deficiencies in the existing product or processes and advocate for the necessary changes to address them.
    • Work to ensure that the system meets our project’s quality, security, scalability, and performance standards.
    • Bring out-of-the-box ideas to improve system performance and stability and collaborate on architectural design decisions.
    • Recruit high-performing, passionate leaders and engineers and create a culture of continuous learning.
    • Collaborate with the company's executive leadership to develop and meet organizational goals while supplying expertise and guidance on projects, operations, and systems.
    • Establish and implement the strategic direction of the company's engineering and development initiatives.
    • Ability to oversee multiple, high-profile initiatives, develop strong partnerships, and thrive in a highly collaborative environment that values challenging the status quo.

    Main requirements:

    • 8+ years of experience developing performant, scalable, web-based applications, preferably in a SaaS environment.
    • 5+ years of leadership experience, leading a successful engineering team.
    • You have extensive development experience and have proficiency in a modern programming language (preferably Ruby on Rails, Typescript/Javascript with NodeJS and ReactJS or/and Adobe Flex/ActionScript). 
    • You haveexperience using SQL databases, document databases (such as MongoDB), ElasticSearch, and/or Redis. 
    •  You have a deep understanding of AWS cloud infrastructure as well as continuous deployment and integration patterns.
    • You are goal-oriented, self-motivated, and able to be successful in a schedule-driven, fast-paced, dynamic environment.
    • You have strong practical experience building RESTful microservices, event-based distributed systems, and have successfully led teams to deliver solutions at scale.
    • You like to be on cutting-edge technologies and lead application modernization efforts.
    • You're a tinkerer at heart with an innate ability to solve tough programming problems.
    • You have a broad set of management skills, including building teams with a diverse set of backgrounds and growing other managers.
    • You are comfortable leading and/or managing hybrid teams of onshore, offshore, and remote managers/developers.
    • You care deeply about the quality of the software you ship.
    • You take a strong sense of ownership in the business and are excited to collaborate with leaders across the organization to succeed together.
    • You possess excellent written/verbal communication and presentation skills.
    • BS, MS, or Ph.D. in Computer Science or related technical discipline or commensurate experience.

    Preferred requirements:

    • Experience working in the Healthcare Industryis preferred,leading/developing Electronics Healthcare Record, Revenue Cycle Management System, Electronic Data Interchange, and related systems.
    • Knowledge about Kafka and Memcached technologies is a plus.

     WHAT’S IN IT FOR YOU

    • We recognize the importance of benefits and wellness for employees and their families. In addition to time off to support work-life balance and enjoyment, we offer a comprehensive benefits package designed for employees’ individual needs (including domestic partners).
    • Ability to work remotely from the comfort of your home.
    • Healthcare – A choice of medical plans designed to meet your individual needs(Dental & vision)
    • 401(K) with company match
    • Flexible spending accounts (health & dependent care)
    • Company-paid life insurance (accidental and supplemental coverage at low cost)
    • Company-paid Short and Long term disability Voluntary benefits
    • Flexible PTO and Paid Holidays
    • Computing Hardware and training material 

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    16d

    Sales Development Manager (EU/UK)

    ZinierUnited Kingdom Remote
    salesforce

    Zinier is hiring a Remote Sales Development Manager (EU/UK)

    Who we are

    Zinier's intelligent field service automation platform helps organizations transform how they coordinate and execute work so they can solve problems faster, fix things before they break, and maintain the infrastructure that we rely on every day. Field service organizations around the world use Zinier to connect all their teams and data in one place and supercharge every aspect of their field service operations. We are a global team headquartered in Silicon Valley with leading investors including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.

    What we're looking for

    We are looking for hungry sales professionals looking to take their game to the next level in the exciting World of AI. The expectations of this position are that candidates will be dedicated to the craft of sales, be intellectually curious, and be hard working self-starters. This is an extremely fast paced company and in this critical role, one is responsible for their own results. Ideal for candidates who are looking to progress and have the ambition to become an Enterprise AE in a period of 12-24 months.

    The Business Development Representative will be working closely with our Enterprise sales team, working on strategic named accounts to discover and cultivate six- and seven-figure opportunities.

    Role Responsibilities:

    • Qualify prospects (both inbound and outbound) by identifying the right profile of customer, digging into pain points that we help solve, and generating interest to take next steps
    • Prospect into target accounts (ABM) by gaining deep understanding of targeted companies, industries and use cases, finding the key players in the decision making process, and partnering with the marketing and sales teams on ways to build engagement within these accounts
    • Understand our company pitch, communicate it effectively to senior-level executives, all the while shaping the message to fit the needs of the buyer on the fly
    • Leverage best practice sequences of outreach to prospects utilising a variety of channels including email, phone, and social media
    • Be the right-hand-person to our Sales team, setting up meetings and introductions to qualified prospects looking to buy
    • Be the left-hand-person to our Marketing team, driving attendance and meetings at events, ensuring timely follow-up to marketing campaigns
    • Relentlessly strive to overachieve
    • Achieving (actually, overachieving) on monthly and quarterly quotas
    • Diligently track all activities, conversations, and insights in our CRM and prospecting tools, for easy hand-off of prospects

    Role Requirements:

    • 1-3 years of sales development experience, in enterprise SaaS
    • Working knowledge of the different ways to research and uncover account and personal insights that allow you to cut through the noise
    • Penchant for organisation — "time is precious", so you'll have to prioritise and manage tasks effectively
    • Great communication skills and professionalism
    • Successful cold emailing and calling experience, plus creative ways you've engaged accounts
    • Knowledge of or experience in using CRM (Salesforce), LinkedIn Sales Navigator, sales engagement tools (Salesloft), and other technologies

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    17d

    Deal Desk Manager

    EgnyteRemote, United States
    swift

    Egnyte is hiring a Remote Deal Desk Manager

    Description

    The Role

    Egnyte is looking for a Deal Desk Manager who will make a difference by providing a mechanism to support non-standard deal requests and helping sales navigate between various office functions.  In this position, you will ensure that the constructs of the deal are a win/win for the customer and for Egnyte, while yielding acceptable margins and are scalable. 

    What You’ll Do (but is not limited to)

    • Support all sales and renewals teams throughout complete sales and renewals cycles
    • Offer deal intelligence to assist sales leaders in decision-making
    • Assist sales with positioning value against competition and constructing favorable deals
    • Ensure timely review and approval of all deal requests
    • Help build scalable and repeatable processes to ensure swift sales cycle
    • Draft special terms and commercial terms for deals independently, subject to review with Deal Desk leadership & Legal
    • Provide guidance to sales on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes ACV
    • Participate in deal reviews and commercial conversations with sales
    • Collaborate with Sales Enablement team to build and deliver training sessions for sales
    • Work within the Salesforce.com CRM & CPQ system to assist sales

     

    What you Need to Succeed

    • Deep understanding of enterprise software business, particularly with a solid background in subscription-based, cloud licensing and professional services
    • 5+ years of relevant Deal Desk (or equivalent) with a progressive track record
    • Proficiency in overall construct of subscription, professional service, and renewal deals
    • Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting opportunities approved and booked
    • Strong communication skills and ability to clearly convey changes and updates to policies, procedures, guidelines, etc.
    • Able to work extended hours during the month and quarter-end cycles.
    • Able to take lead and initiative in driving operational procedures and processes in the operational unit while maintaining global integrity and consistency
    • Able to balance big-picture and details
    • Strong experience with Salesforce.com, CPQ
    • Highly responsive and thrive in a fast-paced environment
    • A “do whatever it takes” attitude to enact change within the organization

    Our Benefits

    Competitive salaries & Stock Options

    Comprehensive benefits for you and your family (low premiums and deductibles!)

    Medical, Dental, Vision, Life, Disability, Employee Assistance Program, FSA, HAS, and Commuter/Parking benefits

    Fully paid premiums for life insurance (up to 2x your salary) / AD&D and the option to enroll in Voluntary Life Insurance

    Pet Plan-- Enroll in discounted Pet Insurance & Perkspot – Discount program available for entertainment, services, shopping & travel

    Global Travel – Medical benefits to cover any employees traveling out of the United States on a work-related trip

    Flexible hours and responsible time off

    Emotion & Physical Wellness – Free access to emotional and physical wellness apps including Spring Health, Headspace, Aaptiv, Ginger, and Physera

    Gym, cell phone, and commute reimbursement

    Healthy lunches, breakfast, and bottomless snacks and beverages

    401(k) Retirement Plan (Traditional and Roth)

    Board Games --you name it, we got it! Take a break and get to know other Egnyters!

    SoFi online financial services: Pay off debt sooner, invest in your future, or refinance your mortgage – all in one app

    FREE Egnyte lifetime membership

    Equal Opportunity Employment

    Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    About Egnyte

    In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

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    13d

    Business Development Manager

    FMCG KP Snacks Manufacturing & Supply Chain is hiring a Remote Business Development Manager

    Business Development Manager 

    Home-based 


    As our Business Development Manager, your main focus will be to provide commercial support to the Business Account Manager and other team members whilst developing the relationship between KP Snacks and the customer.


    As a Business Development Manager some of your key responsibilities will include:

    - Develop the business increasing distribution and availability of core sku’s, driving branded business

    - Agree a suitable and beneficial set of terms and pricing proposals for each customer

    - Manage and ensure the correct levels of investment to drive profitable sales growth

    - Activate step change with profitable activity plans and promotional plans by customer

    - Report sales performance and manage internal systems and processes to ensure all are adhered to

    - Direct ownership for key customers in geographical region NSV and TGC delivery for the KP business

    Our commercial teams work with a category vision and a “my business” mentality. They are given the space to think and act entrepreneurially in an incredibly fast-paced market so you’ll need to have excellent analytical capability, be astute in deploying your commercial acumen and not be afraid to take calculated risks. You’ll seek opportunities for growth through increasing distribution, availability of core sku’s and driving branded business.



    The Package:

    - ££highly competitive base salary

    - Bonus

    - Car allowance

    - Pension

    - Life assurance

    - Up to 30 days holiday

    - Lots more great, flexible benefits that put your health and wellbeing first and help you to live your best life

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    16d

    Sr. Pre-sales Engineer - BitTitan

    Ability to travelazure

    Idera, Inc. is hiring a Remote Sr. Pre-sales Engineer - BitTitan

    Present technical solutions, to BitTitan customers and prospects, explaining technical aspects and operating characteristics of BitTitan’s products.

     

    • Address technical objections raised within customer discussions
    • Demonstrate how BitTitan solutions address the requirements of unique Sales opportunities 
    • Provide feedback from customer conversations to the Product organization 
    • Contribute to KM by recommending and co-developing KB articles 
    • Leverage existing customers to drive new revenue opportunities 
    • Train new Technical Sales Specialists during onboarding process 
    • Assist in developing technical sales enablement content 
    • Serve as a trusted adviser to customers and internal partners helping provide solutions to technical issues
    • Conduct pre-sales technical enablement training for new Sales representatives 
    • Craft migration strategies to support Enterprise opportunities 
    • Coordinate the creation of PowerShell scripting to support enterprise opportunities

    Requirements

    • Bachelors Degree in Computer Science/IT/Engineering
    • Minimum 5 years in pre-sales/post-sales technical sales roles
    • Technical expert with a strong understanding of cloud-based products and SaaS applications
    • Excellent communication and presentation skills (verbal and written).
    • Professional, assertive, and goal-oriented individual with excellent interpersonal skills.
    • Strong customer-facing written and verbal communication skills
    • Strong listening and question-based technical discovery skills
    • Microsoft O365, Google G Suite, Azure, Exchange, Active Directory or SharePoint experience required
    • Must be effective in working both independently and in a team setting
    • Skilled in working collaboratively, courteously, and tactfully with difficult situations and/or people to recognize issues and solve problems
    • Respects confidentiality of all information related to customers; Personally Identifiable Information (PII)
    • Passion for providing great customer experience
    • Must be able to read and communicate effectively in English 
    • Fluency in Spanish, French, German or Japanese is a plus
    •  Ability to travel up to 25% of the time
    • Adept at Microsoft PowerShell scripting
    • Email technology expertise (e.g. email routing, email migration, anti-spam, etc.) 
    • Microsoft MVP, MSCE or Messaging Certifications
    • Email technology expertise (e.g. email routing, email migration, anti-spam, etc.)

    An Equal Opportunity Employer - Females, Minorities, Veterans, Disabled and Other Protected Groups.

     

    https://www.idera.com/legal/privacystatement By clicking on the “Apply Now” button, you understand and agree that the use of Idera's website is subject to Idera Terms of Use and Idera's Privacy Statement, including the fact that Idera and its subsidiaries may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third party entities that provide services to Idera and it's subsidiaries.

    Idera, Inc and it's subsidiaries are committed to respecting and protecting the privacy of its customers, job applicants, partners and website visitors. For more information about our Privacy Statement, please go to https://www.idera.com/legal/privacystatement . By clicking on the “Apply Now” button, you understand and agree that the use of Idera’s web site is subject to Idera Terms of Use and Idera’s Privacy Statement, including the fact that Idera and it's subsidiaries may transfer your personal information collected in connection with your registration on this website to its affiliates globally and to third party entities that provide services to Idera and it's subsidiaries.

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    16d

    Sales Development Representative

    HustleRemote
    Bachelor's degreesalesforcec++

    Hustle is hiring a Remote Sales Development Representative

    Location:Remote - CA, DC, VA, MD, NY, NH, FL, NC, MA, CT

    Hustle is a peer-to-peer messaging platform designed to empower organizations to humanize communication while maintaining data privacy and compliance. Texting with Hustle complements other communication strategies and brings real human connection back in the digital era when people ignore bots and prefer to talk to real people. Founded in 2014 as a community engagement tool for campaigns and advocacy, Hustle has evolved to become the leader in transforming how individuals and institutions build meaningful, long-lasting relationships.

    Hustle is currently looking for fast growth-minded individuals who want to help revolutionize the Peer to Peer industry and play an integral role in a thriving startup environment.

    The SaaS Sales Development Representative will play a crucial role in our growth and positioning within the marketplace. Candidates should have a proven track record of being in the TOP 10% of revenue generating architects. We are looking for a results-driven performer that is exceptional in achieving significant growth at every level.

    What You Get To Do Every Day

    • Prospect, qualify opportunities, sell excitement around ecosystem and drive the beginning of the closed won process
    • Generate platform demonstrations while documenting activity in SalesForce
    • Manage underutilized opportunities to generate platform activity
    • Build relationships with decision makers and influencers
    • Develop and maintain relationships with sales, client success, marketing and operations teams
    • Work as a liaison between Hustle and potential clients to ensure client conversion
    • Leverage expertise on all leading competitors

    Characteristics that contribute to success in this role

    • 1+ years of proven success in SaaS or comparable sales
    • Comprehensive technical knowledge is preferred
    • Demonstrated ability of performing daily demos, cold calling and leveraging web conferencing tools
    • Excellent verbal and written communication skills, as well as collaboration skills
    • Bachelor's Degree or work related experience required
    • Ability to work and learn in a fast paced team environment

    HUSTLE's Benefits / Perks

    Working with a mission-driven team that celebrates the diversity of its members. Top of market equity included in your compensation package. Full medical, dental, and vision insurance for employees.

    Hustle is an excellent team due to the diverse backgrounds of our staff. This includes professional background, subject matter expertise, culture, race/ethnicity, sexual orientation, gender identity and expression, language, political beliefs, and hobbies. We sincerely encourage women, minorities, and people from underrepresented backgrounds to apply.

    Hustle will consider for employment qualified applicants with arrest and conviction records, pursuant to laws applicable in Washington D.C. and the fair chance ordinance of San Francisco.

    Seniority Level

    Entry to Mid-Level

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    17d

    Senior Business Process Consultant - ServiceNow

    agileBachelor's degreeDesignc++

    Veracity Consulting Group is hiring a Remote Senior Business Process Consultant - ServiceNow

    Senior Business Process Consultant – HRSD / CSM

    ServiceNow Practice

     

    Veracity an RGP Company, is currently seeking a Senior Business Process Consultant for HR / CSM to join our fast-growing ServiceNow Practice team. The resource will be responsible for the successful delivery of ServiceNow's HR and/or CSM solutions and services, in a client consulting environment. Business Process Consultants work with a vast range of organizations to help them work more efficiently and gain greater value using the ServiceNow platform.  As a Business Process Consultant for HR / CSM, you are essential in designing and deploying best practice process solutions that help achieve the strategic goals of our customers.  In this role, you will lead process discovery, re-engineering, improvement, and analysis sessions to identify solutions that are repeatable, efficient, and accelerate value by employing proven best practice solutions.  You will document, prioritize, and support in the delivery of the overall solution that will allow our customers to manage work more efficiently, and meet the overall goals of the project.  

     

    What you get to do in this role:

    The Senior Business Process Consultant for HR / CSM will be responsible to prepare and lead process discovery and requirement workshops with customer sponsors and key stakeholders to identify requirements. Document, communicate and validate business, functional design, and process requirements throughout the customer engagement.  Identify areas of process/platform improvement and recommend solutions to gain process efficiencies, improve long-term platform sustainability, and increase adoption rates. Provide guidance to customers on tools, features, and processes available to them on the ServiceNow platform that could provide additional value. Ensure all process related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes. Design and deliver tailored ServiceNow solution demonstrations that align to customers' objectives along with key metrics and KPI's to quantify the solution value. Collaborate and contribute to the organization to support continuous improvement of customer delivery, best practice processes, collateral, and team development. Invest and maintain expertise in ServiceNow products, processes, best practice, capabilities, and features. Juggle multiple complex projects or initiatives.

      

    To be successful in this role, we need someone who has:

    For BPC HR 3+ years of experience in HR functions, processes, and HR industry best practices is highly desired. We see HR industry expertise as critical to the success of this position. For BPC CSM 3+ years of experience in Customer Service functions, processes, best practices is highly desired. A Bachelor's degree or equivalent practical experience (5-10 years). 2+ years working with the ServiceNow platform on current releases. 3+ years’ experience in management consulting, process design, or product management. Excellent communication skills (written and verbal) with strong presentation and facilitation skills. Exceptional skills documenting process design, business requirements, agile user stories, process guides, and project collateral. Strong interpersonal skills with a strong customer centric mindset. Experience leading / executing complex strategic and operational initiatives at large organizations. Experience partnering with and advising executives. (CSA) Certified ServiceNow Administrator and (CIS-HR) Certified Implementation Specialist for HR and/or (CIS-CSM) Certified Implementation Specialist for CSM required.

     

    Consulting Skills

    • Proven team player and team builder
    • Quick learner that can adapt to a fast pace, changing environment
    • Eagerness and a strong desire to expand IT knowledge at an enterprise level, as well as a willingness to be mentored by other IT consultants.
    • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
    • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
    • Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
    • Strong attention to detail and creative problem-solving skills an absolute essential
    • Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs
    • Proven record of successfully managing business relationships

     

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    17d

    Sales Development Representative

    VPLS IncRemote
    Bachelor's degreeB2B

    VPLS Inc is hiring a Remote Sales Development Representative

    VPLS is a trusted global provider for cloud-to-edge computing and technology services. From hardware and software procurement to managed services, VPLS has the technical expertise and global reach for all your cloud, colocation, hosting, backup, data center, and disaster recovery needs. Our team is growing, and we are seeking a Sales Development Representative to join our organization!

    The Sales Development Representative is a self-driven individual who prospects new business opportunities through cold-calling and personal networking. This is a unique role that resides on the Marketing team and reports to the Marketing Manager. The Sales Development Representative works to qualify leads into meetings and appointments for the Sales Team. The ideal candidate will work cross-functionally with other team members to understand prospect’s business needs, recommend specific solutions, and assist Account Managers with moving leads through the sales funnel. This role is a perfect fit for a candidate seeking a junior, entry-level path into sales and account management.

    Responsibilities

    • Respond to and triage all inbound sales leads, including those from inbound calls, email campaigns, website forms, and online chat
    • Build lists of prospects through effective online research
    • Cold call and email potential prospects to engage them in an in-depth qualification process and commit the prospect to a meeting with an Account Manager
    • Maintain active engagement with new and existing leads through persistent and creative follow-up communications designed to increase customer interest in VPLS’s solutions
    • Meet monthly targets for number of meetings booked
    • Use CRM (Salesforce.com and Connectwise) and lists to update and track activities
    • Use social selling tactics (especially on LinkedIn) to reach and educate prospects and develop new opportunities
    • Demonstrate technical knowledge by completing sales-level certifications for various technical solutions
    • Become a specialist in understanding VPLS’s solutions and guide prospects to the solutions they need using a consultative sale approach

    Qualifications

    • Bachelor's Degree or AA
    • Minimum 1 year of work experience of demonstrated sales success in a similar industry (IT services, B2B, tech, or SaaS)
    • Prior lead-qualifying or appointment-setting experience preferred
    • Strong verbal and written communication skills
    • Great presentation skills
    • Innovative and creative
    • Passionate and self-motivated; able to work on own under general supervision
    • Professional and positive attitude

    Location

    VPLS employees are currently working remotely, and this role will do the same. However, this role may need to report to one of our offices in the future.

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    16d

    Inside Sales Specialist

    HostPapaRemote

    HostPapa is hiring a Remote Inside Sales Specialist

    Position Summary: 

    HostPapa Inc. is one of the fastest growing web technology companies. We help individuals and small-to-medium sized businesses deliver their online dreams by hosting and supporting their websites, email, and cloud-based solutions. We aim to remain at the forefront of the web hosting industry by driving innovation and change, and by putting our customers first in everything that we do. 

    You are passionate, driven and have been looking for that special opportunity to work for a technology company as an Inside Sales Specialist. You are a person who can “make it happen” - someone who can effectively advise and offer the right solutions to our customers and prospects. 

    What you’ll do:  

    • Understand what each customer needs and offer solutions to maximize their experience with HostPapa 

    • Identify, develop, and manage sales opportunities within our existing client base and with potential prospects 

    • Follow up with your customer after the solution has been implemented to ensure 100% customer satisfaction 

    • Manage your sales pipeline by following up on emails, calls, and tasks daily, and this, by updating and managing accurate information in our CRM system 

    • Do right by the customer 

    About you: 

    • 1-3 years of previous employment experience offering a solution to clients, ideally in the technology industry 

    • Strong interpersonal and communications skills in English (French, German or Spanish is a bonus), both written (email) and verbal (phone) 

    • Proven experience with offering solutions that drive sales 

    • Previous employment experience with technology products is an asset 

    • Bonus - you understand the web hosting industry 

    What we offer: 

    • Work from anywhere - this is a remote opportunity 

    • A competitive salary that values you and your unique skill sets 

    • Career advancement & professional development opportunities to help you reach your full potential 

    • Flexible work arrangements to support work/life balance 

    About us: 

    At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award‑winning customer support in four languages. 

    Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.  

    Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you! 

    HostPapa is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.  

    HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process. 

     

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    15d

    Senior Solutions Consultant - NAM

    mobileapijavascript

    Thunderhead is hiring a Remote Senior Solutions Consultant - NAM

    Who are we?

    We're a pioneering software company and a recognized technology leader in the customer engagement and journey orchestration market.  With our ONE Engagement Hub, it's now possible for brands to deliver exceptional engagement for every customer across every journey.  We're a Leader in the Forrester Wave for Customer Journey Orchestration, a Leader in Forrester Wave for Real-time Interaction Management, and a CRM Watchlist Winner with Distinction.  Thunderhead has also been identified as one of the top companies in the Sunday Times Sage Tech Track 100 and 22nd in the 2020 Deloitte UK Technology Fast 50.

     

    What we're looking for?

    Thunderhead continually strives to support our prospects and customers with the skills and expertise they require from the early stages of the sales process through the on-going implementations of the ONE Engagement Hub solution. The successful candidate will therefore play a key role as a thought partner and solution expert to guide prospects and implementation partners through their selection of the ONE Engagement Hub as their platform for omni-channel customer engagement success.

    Thunderhead is looking for a Senior Solutions Consultant that can work in dynamic teams with Account Executives, Solution Architects, Business Development and Services to sell and expand our solutions with our clients.  This is a senior role that requires experience to deliver thought leadership and best practice consulting around our solutions and how these fit in the broader ecosystem of our clients.   

    Here are some of the ways that you will accomplish this vision:

    • By ensuring the success of our prospects, customers and partners by applying your business and technical expertise throughout the sales cycle, transitioning successful customers to our customer success team.
    • By understanding client needs and business challenges and mapping the capabilities of the ONE Engagement Hub solution to those opportunities.
    • By providing strategic input to business use case design.
    • By providing strategic direction around the use of the platform during proof-of-concept and pilot opportunities.
    • By evangelizing our vision for customer engagement across both external and internal stakeholders.
    • By understanding and translating the Customer Engagement vision of our clients into the art of the possible.
    • By creating and fostering ongoing client relationships and solution optimizations that lead to great references and case studies.
    • By supporting the Sales and Marketing teams with presentations, demonstrations, case studies and thought-leadership as part of both sales and marketing events.
    • By collaborating with Product Management on field-focused requirements and priorities for inclusion within the product roadmap—creating an optimal feedback loop between our product and our customers.

    Major skills and experience we’re looking for:

    • 10+ Years in Solutions Consulting (Focus in Martech, CX, CRM, RTIM, etc.)
    • Ecosystem expertise:  Demonstrable business practitioner around customer experience, customer engagement, customer journey analytics, campaign management, A/B and MVT testing, CRM optimization.
    • Technical:  Authoritatively conversant in Web technologies, Web services, API’s, HTML, JavaScript, RESTful concepts, HTTP, native mobile applications, content management, CRM.
    • Expertise and authority in the business domains of our targeted clients (i.e., financial services, insurance, banking, healthcare).
    • A confident client services approach with an ability to challenge and negotiate based on your own experiences.
    • A unique combination of leadership skills with start-up, can-do-anything attitude
    • A comfort in the world of data interpretation and analysis.
    • An appetite for everything technology and an ability to grasp new technologies quickly, thoughtfully and thoroughly.
    • A proven track record with SaaS related service consultancy.
    • A presales and customer success background and mindset.
    • Experience with Leading Meetings for Discovery of Client Business Requirements
    • Experience Leading Meetings for the Presentation and Demonstration of the Solution in Relation to the Use Cases that Stress the Value Propositions of our Solution
    • Ability to Lead Discovery, Use Case and Utilization Workshops

     

    What's the deal?

    We will provide you with challenging work together with the tools, equipment and support to give you the best possible chance of succeeding. Salary depends on experience but is highly competitive and includes an annual bonus tied to both your and the company’s performance.  In addition to joining a collaborative, friendly environment, we provide a range of other benefits, including company-paid health, dental, disability and life insurance, 401K with company match, subsidized gym membership, volunteer time as well as 18 days’ vacation allowance.

    This is a remote position undertaken from the successful candidate’s home office. 

    So if you can picture yourself as one of the team then let us know by telling us why you’d be a great candidate for this role in your cover letter and send us your CV.

    Thunderhead is an equal opportunity employer.  Thunderhead recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

    At Thunderhead, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best technology to our audiences around the world, and we know our company runs on the hard work and dedication of our diverse, passionate, talented and creative employees.

    Please note: we only consider applicants with current legal right to work in the countries in which our positions are based.

    By submitting your application, you agree that we may process your data as described in our privacy policy.

     

    CLICK HERE TO APPLY
     

     

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    15d

    Sales Consultant - Remote UK based

    remote-firstB2Bsalesforcemobile

    Pitchup.com is hiring a Remote Sales Consultant - Remote UK based

    Want to work with an award-winning and quickly expanding company? We’re a travel site making it a doddle to book camping and caravan sites all over the world.

    Pitchup.com receives 30m annual visits and over the last year has booked over 5m bed nights, with revenues up 121% on 2020 and 93% on 2019. The site has been featured in leading global media titles, has been translated into 16 languages, and you will join a nimble team of 60 based in 10 countries, currently all working from home, as we are a remote-first business.

    We are now recruiting a full-time and permanent Sales Consultantto join our friendly multinational team to focus on growing our presence across the UK. As a member of our sales team, you'll work alongside our account coordinators to help our site owners set up their bookable listings, maintain their pricing and availability, and deal with any day-to-day queries.

    The role 

    The main activity of the role will be to make new business sales calls to sign up campsites and holiday parks to taking bookings via our website. You will also help clients complete the registration process.

    • Developing and maintaining a strong network of contacts and to support relationships with key supplier decision makers
    • Cold calling, discovering and following up for new accommodation
    • Promoting product internally and providing recommendations on product as and when required
    • Monitoring and analysing results, and ensuring client inventory is adequate and their allocation levels meet company requirements
    • During the busy season, dealing with incoming queries and assisting clients quickly to maximise their booking potential
    • Keeping the CRM Salesforce up to date and ensuring all calls are tracked and noted
    • Helping to work on new and current integrations with PMS/booking systems
    • Go the “extra mile” to meet sales quota and facilitate future sales

    The candidate

    Candidates should be self-starters, extremely flexible as far as tasks are concerned, and able to prioritise based on company needs while meeting tight deadlines. The successful candidate will fulfil the following additional criteria:

    • Proven track record of conducting new business development including B2B cold calling, ideally within a related sector or web-based organisation
    • Self-motivated to make 50 - 100 calls per day, whilst following up emails and client communications
    • Internet savvy, with good technical skills, previous experience of working with an online portal would be advantageous
    • Organised and methodical approach
    • A willingness to be a ‘jack-of-all-trades’ for the sake of being part of a forward-thinking start-up
    • Ability to troubleshoot independently
    • A desire to take a big part in the establishment of Pitchup.com as a modern, creative brand
    • General administrative skills, as well as experience within a customer-facing sector
    • Excellent communication skills and phone manner
    • Switched on

    Salary: £23,000 - £26,000 per annum +  commission,  Benefits: pension match up to 4%, critical illness cover, group income protection and Vitality private medical insurance. 25 days holiday + Bank Holidays

     

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    16d

    Federal Capture Manager

    Bachelor's degreeDesign

    BAO Systems is hiring a Remote Federal Capture Manager

    BAO Systems is an industry leader in digital data solutions for health and development. We empower our partners to implement scalable and sustainable solutions that uncover data-driven insights. We provide decision makers with the tools to collect, use, and analyze better and more meaningful data to make more informed and impactful decisions. Currently, BAO Systems supports more than 100 clients in over 60 countries. BAO Systems is headquartered in Washington, D.C. with staff in the UK, Norway, Portugal and Nigeria.

     

    BAO Systems is seeking a Federal Capture Manager to support the business development and capture activities for federal domestic procurement opportunities. The position is focused on growing business within the domestic federal domain, identifying, qualifying, and capturing opportunities, building the new business pipeline, executing and managing the capture process, and partnership engagement and relationship building.

     

    Key Responsibilities

    • Responsible for identifying target opportunities, qualifying program pipeline, and monitoring relevant bid-boards to help find and track new and existing opportunities.
    • Lead capture activities and brief business development and senior management on capture status, to include strategy sessions, opportunity gate reviews, and proposal reviews.
    • Conduct after action reviews to document lessons learned and identify necessary adjustments to capture technique, strategy, and actions.
    • Work closely with the Business Development and Senior Management Team to provide relevant analysis/market information and strategic recommendations for a bid/no-bid decision.
    • Responsible for validating the technical solution in close partnership with the Solution Architect and/or technical team.
    • Contribute to proposal writing.
    • Coordinates with the delivery team to assure that solution design can be delivered.

    Qualifications

    • Bachelor's degree, preferred in related technical field, and at least 10 years in a Capture Manager and/or Business Development position.
    • Established contacts and deep knowledge of the domestic federal landscape is required.
    • Proven track record of successful capture management at a variety of acquisition sizes and GWAC vehicles; experience with CIO-SP3 small business opportunities preferred.
    • Proven ability to articulate compelling, business outcome-focused, value propositions.
    • Prior experience supporting business development and capture efforts for federal agencies; experience with HHS preferred.
    • Demonstrated success in the development and capture of large government programs.
    • Ability to articulate complex issues into succinct, cohesive summaries and presentations
    • Persuasive and articulate communication style to establish and maintain rapport with internal and external clients/funders/partners.
    • Strong business acumen and negotiation abilities.
    • Excellent written and verbal communication skills.

     

    Why you want to work here:

    • Fun, relaxed work environment
    • 401k with immediate match and immediate vesting
    • Excellent health, dental and vision coverage for you and your family
    • Short and Long-Term disability insurance (fully covered)
    • Life Insurance (fully covered)
    • Pre-tax flexible spending accounts (medical, dependent care, and commuter) 
    • Generous, flexible PTO and family leave
    • Flexible work schedules—work how you can be most productive
    • Flexible remote work

    BAO Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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    16d

    Director, Channel Sales

    ButterflyMX is hiring a Remote Director, Channel Sales

    Director, Channel Sales 

    Remote or NYC

    About ButterflyMX

    ButterflyMX is a rapidly growing proptech startup that makes property access simple for owners, staff, residents, and visitors. Our solutions are relied upon by more than 6,500 multifamily, commercial, student housing, and gated communities around the world including those developed, owned, and managed by the most trusted names in real estate. 

    Fantastic people are the key to our success. As a distributed, mostly remote workforce, we’re looking for more smart, passionate, collaborative, and down-to-earth individuals to join our growing team. Our culture is transparent and flexible; our benefits range from a 401(k) match to quarterly stipends for self-care; and while we work incredibly hard to improve the experience of everyone who lives, works, and visits our communities, we always have time for a good laugh. 

    About the role

    We are looking for an experienced leader to build and run ButterflyMX’s strategic partnership practice. Reporting to the Chief Revenue Officer, responsibilities include:

    • Identify, prioritize, and develop specific channel and alliances that drive revenue growth 
    • Build and drive execution of, and reporting against, quarterly business plans
    • Meet or exceed all revenue targets; achieve quarterly and annual bookings quota, new logo objectives, and goals for partner-connected sales  
    • Identify and negotiate agreements with partners including defining KPI’s and incentives that are aligned with our global sales strategy 
    • Coordinate cross-functional partner execution with internal and partner stakeholders across product, sales, marketing, finance, and legal 
    • Work with Marketing, the CRO and Partners to develop joint “go to market” programs and tasks  with selected partners to drive awareness and incremental revenue
    • Manage partner relationships and ensure a high a level of partner satisfaction and joint accountability
    • Accurately capture partner generated/influenced demand and provide reporting to management on partner success 
    • Instill disciplined cadence of partner pipeline reviews with prioritized partners 

    About you

    • 7+ years of experience in partner management and business development
    • Prefer experience working at or working with security dealers
    • Demonstrated track record of growing company revenue by leveraging alliance partners
    • Experience working in the proptech industry
    • Experience negotiating partner agreements and building successful sales through those partners
    • Strong sales presentation skills both virtually and in person
    • Track record of meeting and exceeding revenue targets
    • Understanding and appreciation for ButterflyMX’s customer, market, and sales motion

    About our benefits

    • Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
    • 401(k) plan with a match
    • 13 paid holidays and 25 days PTO
    • Paid Family Leave
    • Employee Assistance Program 
    • Quarterly self-care stipends
    • HealthAdvocacy Program
    • Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance 
    • Collaborative, dynamic work environment filled with kind, smart people, who are working hard on an industry-defining product

    ButterflyMX is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. You must have authorization to work in the US to become an employee. We strive to create an accessible and inclusive experience for all candidates and employees. If you need a reasonable accommodation during the application or the recruiting process, please let our recruiting team know.

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    15d

    Regional Sales Manager – South East

    OrCamRemote job, Remote
    Ability to travelsalesforce

    OrCam is hiring a Remote Regional Sales Manager – South East

    OrCam was founded in 2010 with a clear mission - harness the power of artificial vision by incorporating

    pioneering technology into a wearable platform which improves the lives of individuals who are blind,

    visually impaired, and have reading difficulties.

    Job Locations:

    Live anywhere between the South East of US.

    Job requirements

     Work directly with the Sr. Director of Sales and Business Development to leads the SE Region Sales

    organization to achieve superior results, growing business with existing customers, closing new

    opportunities and new deals.

     Weekly pipeline, funnel, new opportunities update. All activities, opportunities, wins/close updated in

    CRM system (Salesforce)

     Increase sales velocity, activity, increase products penetration, the number of new opportunities with

    partners - dealers, Eye Care Professionals, VAs etc.

     Strong management, organizational, team building, coaching and mentoring skills.

     Strong communication skills, showcases transparent and trust building behaviors, adept at change

    management processes and execution.

     Attracts, recruits, trains, and retains exceptional sales talent and perspectives in the organization.

     Define sales processes that drive desired sales outcomes and identify improvements where and when

    required.

     Creates a culture of success and ongoing business and goal achievement in combination with

    developing a culture supporting safe, open, inclusive, and accepting working environments.

     Builds partnerships and works collaboratively with other colleagues and teams to meet goals and

    objectives. Promotes cross-functional understanding.

     Prioritizes and coaches to maximizing value of our assets while solving customer issues.

     Has a command of the business as a whole and utilizes analytical capabilities and deep tactical and

    strategic knowledge of their own business to perform diagnostics on the health of their business.

    See more jobs at OrCam

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    16d

    Business Development Executive - Educational Sales, Scotland

    Diversity TravelRemote job, Remote

    Diversity Travel is hiring a Remote Business Development Executive - Educational Sales, Scotland

    We are a successful travel management company for the charity and academic communities and we’re proud and passionate about what we do.


    We are currently looking for an Educational Business Development Executive to join the Diversity Study Trips team to develop new school, college and university business in Scotland. You will be responsible for building relationships with teaching staff from universities, colleges and schools to identify and secure new sales opportunities. Experience of working within or selling to the Education sector is essential, as is a proactive, collaborative and persuasive sales approach.  Primary responsibilities will include:


    • Building relationships with Scottish Universities, Colleges and Schools, following up leads, attending events (on a local and national scale), pitching for new educational accounts
    • Presenting Diversity Travel brand and products to small and large audiences (parent information evenings, Student Union presentations, Gap year talks, University Heads of Procurement, Academics and administration teams)
    • Following up on new leads and generating new ones through research and cold calling


    15d

    Director, Solutions Delivery

    c++

    Per Scholas Inc. is hiring a Remote Director, Solutions Delivery

    POSITION TITLE:Director, Solutions Delivery

    LOCATION:Any Current Market

    REPORTS TO:SVP, Solutions Delivery


    WHO WE ARE LOOKING FOR:

    Per Scholas has embarked on an exciting growth strategy where a key pillar is successfully delivering training that directly reflects employer demand, specific client requirements, and hiring trends in technology roles.   Per Scholas seeks a Director, Solutions delivery to play a pivotal role in driving client satisfaction while successfully translating client requirements to our training teams.

    The Director, Solutions Delivery will partner with our Account Managers to directly interact and support our client requirements and requests to ensure successful delivery and service recovery.  They will serve as the primary contact for the client for delivery questions, issue escalation, and change requests.  At the same time, this position will direct the project management team to ensure the successful implementation of client requirements and will interact with all internal parties involved in the successful delivery of the client program. 

    The Director, Solutions Delivery will be equally adept at building trusting client relationships as well as trusting and productive cross-functional relationships across the organization.  This position will interact with both local campus leadership as well as functions ranging from recruiting, admissions, technical instruction, and professional development coaches.  The successful candidate will be a master at leading through influence, managing client relationships, and a high level of detail orientation to ensure successful delivery of client requirements. 

     

    What You’ll Do:

    • Primary point of contact for Per Scholas Account Managers and clients for implementation, management, delivery, and service recovery of client-defined programs.
    • Partner with Account Management on client communications, reporting, quarterly business reviews, contract negotiations, and issue escalation and resolution. 
    • Evaluate, identify and develop functional business requirements and specifications for clients. Translate business requirements into well-written use cases and business requirements.
    • Works with Account Managers and clients, when necessary, to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis, and use cases.
    • Evaluate the information from those multiple sources to develop an understanding of the clients' business requests and needs and translate them into applicable operational requirements.
    • Partner with project managers to translate documented business and operational requirements into an actionable project plan.
    • Implement large-scale solutions across multiple geographies, learning modalities, and courses that both meet client needs and balance local needs.
    • Work cross-functionally across curriculum development, recruiting, admissions, technical instruction, and various other teams in support of successful implementations
    • Maintaining customer satisfaction and loyalty by acting as the client advocate on operational and service management matters. 
    • Oversee 100% of the service requests, incidents, and problems for the clients you manage, working with internal partners to develop innovative solutions.
    • Accountable for setting internal communication plans/methodology
    • Manage contractual service level agreements and operational initiatives
    • Build a relationship with each client based on trust and integrity
    • Cultivate relationships with operational stakeholders and extend business partners.
    • Assist with the prioritization and ensure the delivery commitment based on capacity and business value to the organization.
    • Develop strong, collaborative relationships with Sales and Account Management Teams, the National Training Team, and Campus Leadership.

    Personal Characteristics 

    • You have 3 to 5 years in a role where you have managed client relationships, developed business requirements, managed implementation, and served as an escalation point for service recovery.
    • You have deep knowledge of how to document business processes and operational requirements.
    • You have a history of developing deep, collaborative internal relationships across functions and levels.
    • Strong interest in technology
    • Knowledgeable about analytics and proficiency in using data to make decisions and provide insights to customers
    • You have excellent oral and written communications skills and are an effective communicator.
    • You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission. 
    • You are data-driven, result-oriented, and a forward-looking catalyst for social change.
    • You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
    • You are tech-savvy and learn new tools quickly. 
    • You are detail-oriented, with exceptional organizational and time management skills.
    • You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

     

    WHY WORK HERE?

    We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative, and mission-driven. We take a genuine interest in career paths and work-life balance, and welcome contributing ideas from staff at all levels. Working at Per Scholas means working somewhere full of engaging, savvy, diverse people who care deeply about pushing our work forward.

    You’ll enjoy a welcoming and casual professional environment, self-development opportunities, innovative technology, and benefits like health care and a 401K match. If you want to work in a progressive organization, where you can build something meaningful and have fun while doing it, we would love to hear from you

    See more jobs at Per Scholas Inc.

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    Business Operations

    16d

    Fulfillment Operations Manager/ Director (Remote)

    sqlDesignslack

    Context Travel is hiring a Remote Fulfillment Operations Manager/ Director (Remote)

    Context is a mission-driven organization at the intersection of travel and education. For 18 years, Context exclusively ran scholar-led tours in over 60 destinations around the globe, led by MA- and Ph.D.-level experts that could go beneath the surface, diving deep into art, history, and culture.  In March 2020, in response to the pandemic, we pivoted with resounding success; we empowered our network of scholars to bring their curated content online to customers in lockdown around the globe. Thus was born Context Learning, our digital product line. 

    Led by an all-star leadership team with venture-capital backing, Context is now rebuilding its traditional on-the-ground tours business while simultaneously scaling its virtual learning business. We believe we are positioned to offer a product that is unlike any other in the market — real-life experiences complemented by online education, blended into one comprehensive learning experience.

    To meet the demands of our re-emerging travel business, Context is looking to hire aFulfillment Operations Manager/ Director.Your immediate focus in this role will be on assisting with the re-opening / re-launching of in-person travel experience in Context’s top destinations to ensure that our tours can run as designed within the new landscape of COVID restrictions and changes. As leader of the fulfillment operations team, you will help the company scale its internal operating processes and strategies to deliver a high-quality in-person customer experience as we grow back to our previous travel volume while maintaining our position as the preferred travel company to work with for expert guides all over the world - as reflected in both our customer NPS and feedback from experts.

    To be successful in doing so, you'll need to be able to work independently as part of a remote and distributed team as well as have strong communication skills, attention to detail and a process-oriented mindset.  Experience traveling in Europe is a plus as is experience working in an e-commerce company.

    This role is remote, reporting into the VP Operations + Experience.  Team members are distributed in Philadelphia, New York, Italy, and Mexico.  The preferred workday schedule will allow for some overlap between USA and EU teams, i.e. an 8 am start time for USA candidates and a 6 pm stop time for candidates in Europe. 

    More about the role:

    Responsibilities and Tasks

    • Tour Portfolio Product Management 
      • Develop and ensure compliance to standard operating procedures that must be followed on all product design, maintenance, and tools
      • Collaborate with Marketing and Portfolio teams on product launches and updates
      • Establish response SLAs for product questions and updates
    • Supply Chain
      • Design inventory drawdown strategies for top venues
      • Strategize on securing ticket and guide availability ahead of peak seasons
      • Build relationships with top venues to enable annual negotiations
      • Monitor guide supply across top international destinations
      • Mobilize cross-functional teams to solve supply issues
      • Create supply-induced contingency plans in highest priority destinations
    • People Management
      • Set performance goals and provide evaluative feedback for operational team
      • Foster a collaborative environment within a dispersed team across 3+ time zones

    By the end of your first ~3 months, you will have acquired

    • Knowledge of our products and how they are created and fulfilled in our back-end system and sold on our website.
    • Understanding of our expert guide community and the key qualities of a Context expert
    • Familiarity with the top cities and top venues in our global network and travel trends
    • Mastery of our internal communication channels (Slack, Gmail, Zoom meetings, G-Docs)

    More about you

    The strongest candidates will have at least a bachelors' degree with a minimum of 5+ years of related work experience, preferably in the travel industry or e-commerce inventory management. If you love to travel and have a few stamps in your passport, this is a great role for you. You'll also need a passion for learning and for building and growing a business! Fluency in a second language (French, Spanish, Italian) is strongly preferred.

    Day-to-day, you'll need to be able to:

    • Work in a fast-paced environment and contribute creatively to our growing team
    • Make data-driven decisions and recommendations to cross-functional teams,SQL strongly preferred; gSheets / Excel a must. 
    • Work on projects and initiatives involving colleagues across time zones, functions, and levels
    • Understand American business practices and communication styles as well as European norms
    • Understand our end-to-end process and its impact on the customer experience, expert experience, and internal process scalability 
    • Care about what motivates PEOPLE: we are a people-centric business connecting customers with our amazing experts across the globe

    In terms of skills, that means: 

    • Written and Spoken Communication in English:  you write clear & succinct emails and Slack messages, you give clear instructions, recommendations and ask questions for clarification.
    • Empathy and relationship-building: you have a sincere interest in building connections with remotely located team members and experts and in understanding their work and needs.  You are outgoing and personable in your interactions.
    • Problem Solving:you are a systems thinker who looks for ways to improve and optimize your work for efficiency and quality control.
    • Attention to detail:you are careful and precise and value accuracy in your work

    See more jobs at Context Travel

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    16d

    Success Operations Manager

    Pearl CertificationAtlanta, GA Remote
    tableausalesforce

    Pearl Certification is hiring a Remote Success Operations Manager

    Pearl’s mission is to make our global community a better place by giving homeowners the tools to improve their homes’ health, comfort, efficiency, resilience — and value. We are passionate about improving the performance of residential buildings as a way to improve people’s lives and reduce greenhouse gas emissions.

    Pearl is a national start-up that certifies high-performing homes: homes with efficient heating and cooling, solar, smart home devices, resilient features and much more. Pearl’s certification drives demand for these improvements by capturing their value for resale and appraisal.

    We are looking for a Success Operations Manager to join our dynamic, supportive team to work remotely from anywhere in the US. (We have been fully remote since our founding.)

    As the Success Operations Manager, you will:

    • Determine process to get data to the success managers at a set cadence, in a manner that is digestible, and can be shared with customers
    • Determine protocol for sampling rates
    • Develop procedures for analyzing data to identify areas of opportunity for partners
    • Work with contractors to add to certifiable data to facilitate sales toward next tier
    • Manage customer relationships for up to 40 customer data points of contact. Includes tracking issues, training, and customer support.
    • Identify other process needs, and work with Director and VP of Success to create them
    • Get customers to sampling rate within 60/90 days of signing on as a new partner
    • Analyze customer data to identify opportunities to enhance the certifications, anomalies in their submissions, and other data analysis
    • Customize presentations for new customers to support success managers
    • Collect survey results, testimonials, and any identified issues and report to appropriate success manager
    • Manage any contests or other ongoing projects with partners, as requested by the success manager

    What we’re looking for in a Success Operations Manager:

    • Authorization to legally work in the US
    • Attentive to detail
    • Team player
    • Excels in information analysis
    • Proficiency with excel/google sheets
    • Excellent time and resource management skills
    • Proficiency in Google Suite, Salesforce, Monday.com, Tableau, Recurly
    • Relationship management skills
    • Excellent written and verbal communication skills

    Nice to have:

    • Previous startup experience
    • Experience in any of the following fields: home contracting, solar, energy efficiency, building performance, building science, HVAC

    Why work at Pearl?

    • We offer great growth opportunities in a dynamic, growing startup
    • We are a mission-driven company, and we love what we do
    • Pearl’s company culture is centered around our core values, the first of which is equality between people. We value diversity, celebrate our differences, and learn from one another. Pearl is an equal opportunity employer, and candidates from all backgrounds and life experiences are encouraged to apply.
    • Our company culture is supportive, team-based, and fun
    • We are 100% remote - work where you feel comfortable

    Compensation and Benefits:

    • Market salary based on experience and local conditions, in the range of $60k to $80k, plus stock options
    • Medical, vision and dental coverage provided for employees and their families, with optional upgrade coverage, where the employee covers only the difference in cost
    • Flexible spending and dependent care accounts, life insurance, cell phone service, and 401(k) with employer match up to 4%
    • 15 vacation days during the calendar year, plus holidays (including the week between Christmas and New Year’s Day), sick days and paid parental leave

    See more jobs at Pearl Certification

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    15d

    People Operations Intern (WORK FROM HOME)

    agilebackend

    Sprout Solutions is hiring a Remote People Operations Intern (WORK FROM HOME)

    MAIN AREA OF RESPONSIBILITY:

    The responsibility of the People Operations Intern is to help in a wide area of Human Resources functions from Recruitment, Compensation and Benefits, Learning and Development, Administration, and other facets of HR. The People Operations intern will be hands-on assisting in these areas, driving innovation, productivity and growth to the People Operations department. Additionally The People Operations Intern will help in improving the employer branding by creating collaterals and materials for our social media platforms.

     

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    14d

    Development Manager

    salesforceslackc++

    WhoWhatWhy is hiring a Remote Development Manager

     

    Development Manager  (Volunteer)

    *Note: The following is an opportunity for flexible, part-time, volunteer work. Please DO NOT APPLY if you are only looking for paid employment.*This is a remote-from-home position.

     

    Are you an experienced Development Manager who is passionate about making a difference? Would you find it exciting to work with smart and talented individuals committed to producing great journalism in the public interest? Can you commit (a minimum of) 10 hours a week to our mission, working remotely on your own schedule with our far-flung, diverse team? 

     

    WhoWhatWhy.orgis a nonpartisan, agenda-free news organization. Not left-wing, not right-wing, not consensus-seeking, we report the truth, whatever it is. We approach each story with an open mind, boundless curiosity, and a willingness to dig deep beneath the surface  —  and don’t back away in the face of pressure from powerful institutions and groupthink. 

     

    We are a nonprofit. We are not funded by a zillionaire. We do not accept corporate ads. As such, we are only currently able to pay a small core team, as well as experienced professional freelancers —  and rely primarily on skilled volunteers to fill out our growing organizational infrastructure. 

     

    Age does not matter. We have among us young students, vibrant retirees, and everything in between, from all walks of life.

     

    Join us! 



     

    ESSENTIAL RESPONSIBILITIES

    Fundraising Planning and Programing

    • Work with WhoWhatWhy executive leadership in creating an annual strategic funding plan and a long-range giving plan
    • Oversee a move management system with all donors
    • Manage a major gifts portfolio, a business giving portfolio, and a foundation giving portfolio. Cultivate, solicit, and close a predetermined number of gifts
    • Plan and implement the annual individual giving campaign and administer a planned giving program
    • Develop and manage a departmental budget and resources to optimize efforts
    • Define metrics and creates methods for tracking progress of all fundraising activities
    • Communicate relevant aspects of the Development Department to stakeholders
    • Research prospective donors’ and grantors’ interests and requirements to find alignment and opportunity for WhoWhatWhy

    Donor Relationship and Stewardship

    • Manage donor stewardship, from cultivation to acknowledgment, including preparing and editing correspondence and support materials, tracking gifts, and preparing reports for board meetings, funders, and the Executive Director
    • Prepare the Executive Director and other leadership team members to effectively cultivate, solicit, and close gifts from individuals, foundations, and corporations
    • Actively develop and support the Board of Trustees in its fundraising.
    • Create, implement, manage, and evaluate a year-round events portfolio, including a signature event
    • Oversee reporting to comply with partner institutions’ funding requirements

    Marketing and Communications

    • Oversee development of WhoWhatWhy’s donor and donor prospect communications including subscriber newsletter; annual report; marketing collateral materials and phone and email pitches
    • Serve as liaison in cross functional marketing and editorial initiatives that help promote and/or impact the organization

    Team Management and Development

    • Keep senior organization and department leadership informed and involved so they support our fundraising objectives, and bring the Development perspective to broader strategy discussions
    • Recruits and actively develops staff to meet current and future staffing needs. Works to maintain good communication and high morale 

    Performs all other duties as assigned.

    KNOWLEDGE AND SKILLS

    • Knowledge and ability to develop fundraising programs and events that drive positive donor and community relations
    • Ability to quickly build trust and partnerships across various stakeholder groups (e.g., including major donors, trustees, volunteers, staff, and students)
    • Communication skills that create a positive impact and engagement (written, verbal, and presentations)
    • Ability to develop and implement recommendations and plans to achieve organization, donor, and partnership goals
    • Project management and execution skills with the ability to effectively manage multiple projects and priorities
    • Driven to continuously identify opportunities to improve the organization’s effectiveness
    • Proficiency in development database management (e.g., SalesForce) and other applications
    • Effective public speaking and presentation skills are essential

    EXPERIENCE, EDUCATION, AND CERTIFICATIONS

    • 5+ years of experience in nonprofit fundraising, with significant exposure to all key aspects including strategy, donor research, marketing, event planning and public relations
    • Proven track record of fundraising success and extensive network within the American philanthropic community
    • Experience with Internet-based giving strategies

    Perks

    • Channel your passion in a stimulating environment
    • Learn the nuts and bolts of nonprofit operations in an up-and-coming organization
    • Develop new skills and gain valuable experience that can enhance your professional trajectory
    • Do amazing work on a flexible, part-time basis
    • Have fun while you make a difference 
    • Your work will be seen!

    Expectations 

    You will work remotely and on your own schedule, and we ask for a minimum commitment of 6 months for at least 10-15  hours a week. Because our staff is spread throughout the world, we rely mostly on a combination of Slack, email, and conference calls, and expect everyone to be highly responsive in a timely manner. 

    If you possess a high level of self-motivation, and work well independently —  but also have strong collaboration skills and enjoy the opportunity to partner with like-minded individuals, and can commit quality time per week on a regular basis to help achieve team goals, we’d like to hear from you.

     

    See more jobs at WhoWhatWhy

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    16d

    Program Associate

    salesforce

    All Star Code is hiring a Remote Program Associate

     

    All Star Code is a non profit computer science education organization serving Black and Latino young men. Few organizations prepare this underserved group for careers in the innovation economy. Our ultimate goal is to close the wealth, income, and opportunity gaps. Our mission is to create economic opportunity by developing a new generation of boys and young men of color with an entrepreneurial mindset who have the tools they need to succeed in a technological world. Our vision: All Star Code envisions a country where all young men of color have access to the tools of success, and where the ability to thrive is available to all who are willing to dare greatly.

    MISSION

    All Star Code creates economic opportunity by developing a new generation of boys and young men of color with an entrepreneurial mindset who have the tools they need to succeed in a technological world.

    VISION

    All Star Code envisions a country where all young men of color have the access to the tools of success, and where the ability to thrive is available to all who are willing to dare greatly.

     


    PROGRAM ASSOCIATE

    All Star Code seeks to position itself nationally as a culturally responsive, outcome-driven computer science educational org, with a goal of impacting 100,000 students in 10 years.  To support these efforts, we are hiring a Program Associate. The Program Associate Is an integral part of the Program Department, partnering with the Sr. Program Associate to support execution of our flagship Summer Intensive (SI), including student recruitment; program delivery; student and family oversight; support for Exposure programming; and local and national partner cultivation. This role reports directly to the Sr. Program Associate.

    Responsibilities include research and outreach to current and new stakeholders; designing and delivering recruitment events (virtual webinars, informational sessions, possibly in-person in the future) and Program-led events; managing communications (via email and phone) with prospective students, families,  and partners; creating, printing, and sending outreach materials to stakeholders; and codifying the SI planning process for scalability. 

    SUMMER INTENSIVE RECRUITMENT AND SELECTION

    • With direction from the Sr. Program Associate,  support the development, implementation and evaluation of systems for SI student recruitment, selection, and participation
      • Make recommendations on, and enhance, program platforms (i.e., Airtable, admissions platforms, Salesforce, LMS, etc.)
      • Manage database for students, families, and educational partners 
      • Create materials for, schedule, and execute webinars and other large scale recruitment measures and other awareness campaigns in partnership with Sr. Program Associate and Communications Department 
    • Oversee onboarding of SI students, including confirmation of participation, completion of legal forms, creation of cohort assignments, and flagging IEP intakes for our IEP consultant 
    • Partner with the Sr. Program Associate to research, conduct and codify an outreach strategy for the Summer Intensive to new stakeholders, including educational institutions (public, private and charter schools), nonprofits, and other civic organizations 
    • Coordinate monthly Readathons for rolling admissions 
    • Coordinate Exposure entry points, including:
      • Sharing information with partners (particularly in new regions)
      • Scheduling and executing Exposure events with Program Department

    SI MANAGEMENT

    • Under supervision of Sr. Research and Evaluation Manager and Sr. Program Associate, undergo training on, and management of, new admissions process/portal, including:
    • Support Sr. Program Associate and Sr. Curriculum Manager in managing:
      • Cohort selection and logistics (Zoom links, etc.)
      • Schedules: A/B schedules, time zone challenges, etc.
      • The coordination and execution of virtual site visits, guest speakers and other special events (ie., fireside chats with corporate partners)
    • Maintain infrastructure for SI Coordinators: playbooks, templates, Gdrive resources, etc.
    • Serve as first point of contact for 11 SI Coordinators (22 cohorts)
    • Support milestones such as: 
      • Orientation materials (Google slides)
      • PD week (modules for SI Coordinators)
      • Demo Day logistics and materials (project links, Zoom links for guests and families. etc.)
    • Support Communications Department by managing SI marketing collateral (media, storytelling, photos, etc.)
    • Analyze program evaluation report and implement changes in partnership with Programs team

    PROGRAM ADMINISTRATION

    • Update database information for students, families and educational partners
    • Codify best practices through playbook creation with Sr. Program Associate 
    • Attend Professional Development opportunities and assist Sr. Program Associate in creating calendar, administering evaluation instruments, and refining program

    Qualifications

    • Candidates must hold a BA or BS in Communications, Liberal Arts, or Education; equivalent work experience may be acceptable
    • Candidates should have professional experience in event planning, coordination and/or logistics 
    • Candidates must have practical knowledge of Microsoft Office Suite and Gmail
    • Candidates must have the ability to engage with a variety of program stakeholders from corporate partners, funders / VIPs, press/media, parents, community leaders, and/or technology executives
    • Candidates must demonstrate exceptional oral and written communication skills
    • As this is a remote position, candidates must have exceptional time management and organizational skills, with proven abilities to collaborate effectively with colleagues and supervisors
    • Candidates must be willing to provide, accept, and implement feedback in order to better serve the needs of our students 
    • Candidates must model and embody All Star Code’s core pillars: Dare Greatly, Celebrate Failure, and Tell Your Story; Program Coordinators must be coachable and model a growth mindset 

    *Please submit a Cover Letter with your Resume.

    Location / Compensation

    This is a remote position, but priority will be given to candidates from the New York City area. 

    Salary is competitive and All Star Code offers a comprehensive benefits package for all full-time employees. The salary for this role is $48,000 annually.

    All Star Code is an equal opportunity employer and welcomes candidates from diverse backgrounds.

     


     

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    16d

    Director of Learning and Development

    Designmobilec++

    829 Studios is hiring a Remote Director of Learning and Development

    Company Overview

    829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. Our projects and team members have received recognition from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards and other marketing industry publications.  Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations and more.  We're proud to be working with Stanley Black & Decker, OARS, Micato Safaris, Hilton Hotels, AOA Adventures, Leave No Trace and many more.

    What You’ll Be Doing

    829 Studios is seeking a Director of Learning & Development to lead and grow the company-wide L&D program. As a people-driven business, 829 relies upon an exceptional team of talented individuals to drive success for our clients and company. The Director of Learning & Development will drive the vision and implementation of our education and training initiatives and programs, ensuring that 829 continues to offer a valuable career experience for employees at all phases in their careers.  You will work closely with our People Team, Operations, C-Suite Leaders, and a variety of department teams in building programs and development materials.  This role will begin by working on macro-level initiatives that affect all team members, then expand to department-specific curriculum.

    Responsibilities and Duties 

    • Develop training programs.  Develop curriculum and materials for company-wide training initiatives.  This includes onboarding, practical training (such as our learning our project management platform) and leadership/career development.  
    • Provide strategic direction.  You will influence the strategy for L&D, including the prioritization of key topics.  You will create alignment between the company’s culture and business objectives.
    • Develop a Leadership & Development Playbook. Plan, document and execute a strategic leadership development plan. Regularly review and update the plan accordingly to shifting organizational goals.
    • Organize training materials.  Review and audit existing company training materials from various departments.  Organize and consolidate these materials in a centralized platform for consistency and visibility.
    • Manage the learning platform.  This role will be responsible for owning the buildout and organization of all company-wide content in our LMS platform, Trainual.  In collaboration with department directors, the Director of L&D will help leaders migrate and manage their content in Trainual.
    • Coordinate Quarterly Professional Development Days and Monthly Lunch-and-Learns.  829 hosts a company-wide professional development day once each quarter and lunch-and-learns once each month.  You will manage the budget and coordinate the curriculum as well as recruit presenters/session facilitators both internally and externally.
    • Coordinate New Hire Development.  Develop, manage and execute a new staff development plan, particularly “what happens after day 1.”
    • Manage Company Wide Learning & Development Budget. In coordination with 829’s HR Team and department directors, manage and plan a yearly L&D budget that meets company financial objectives.

    Qualifications and Skills

    • 8+ years experience in L&D design and delivery, ideally for a high-growth marketing services organization.
    • Experience building programs for managers, emerging high-potential leaders, and early-career members.
    • Experience using project management software and spreadsheets. 
    • Strong impersonal skills to connect with team members at all levels in their career.
    • The versatility to tackle topics that range from diversity and inclusion to technical product usage.
    • Exceptional communication skills, including the ability to provide timely feedback and coaching to staff at a variety of levels.

    Benefits and Perks

    • Healthcare.Choose from several competitive healthcare, dental, and vision plans for both you and your family.
    • 401K + Match.401K plan with 4% employer match after one year of employment.
    • Life Insurance Benefit.Coverage to ensure peace of mind for your family. 
    • Short Term Disability Benefit.Injured and unable to come to work?  We've got you covered!
    • Paid Time Off.Receive generous paid vacation benefits that increase as you advance.
    • Continuing Education.Receive a personal budget to attend events and conferences.
    • Commuter Benefits.Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.
    • HealthiestYou by TeleDoc.Mobile access to healthcare professionals in General Medicine, Mental Health, Neck and Back Care, Dermatology, Expert Medical Services (2nd opinion doctors), and Nutrition.
    • Hybrid or Remote Workplace.We're able to hire remote employees in the following states: MA, CT, RI, NH, NC, TN, MO, ME, CA, AZ, and FL

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    16d

    System Testing Analyst II

    sqlDesign

    ACT Consulting is hiring a Remote System Testing Analyst II

    Hi,          

    ACT Consulting has an immediate need for a System Testing Analyst II with our direct client.  

     

    Please take a moment to review the job description. If this is something you are interested in, please send a copy of your resume tonaren@act-info.comor contact us at 704 200 9045 for additional details.

     

    Job Title:System Testing Analyst II (673659)

    Duration:12+ months                                                                                        

    Locations:Columbia, SC – 29223 (Remote opportunity)                     

    Rate:$50/hr on W2 (No C2C)

     

    NO ON-SITE REQUIREMENT:

    This can be a remote position per HM

     

    POSITION SUMMARY:

    Provide service for multiple clients, including onsite service where needed.  Make recommendations to clients on how to improve testing activities. Track quality assurance metrics.

     

    DAILY RESPONSIBILITIES:

    • Complete supportive administrative and lead activities such as attending sessions with customers, developing comprehensive test plans and completing status reporting. Ensures all test artifacts are documented, produced and stored per corporate standards.
    • Provide service for multiple clients, including onsite service where needed. Facilitate and lead meetings with customers and development teams to understand and resolve technical issues.
    • Define, analyze and report quality assurance metrics such as defect counts, test results, and test status.  Reports any issues blocking progress. 

     

    REQUIRED WORK EXPERIENCE:

    • 5 years of IT experience to include experience developing test plans and/or test matrices.

     

    REQUIRED SKILLS & ABILITIES:

    Strong analysis skills. Skill in testing data creation and manipulation. Thorough understanding of data processing terminology, operations, and architecture utilized in debugging application/environmental problems. Skill in negotiation and/or Influencing business or technical partners. Ability to write complex test cases/scripts. Excellent communication skills. Ability to document complex problems and assist in their resolution. Ability to understand functional connections between applications. Ability to utilize test requirements, specifications, diagrams, logic functions, etc. Experience with SQL and DB2 are also required as of 6/29/20.

     

    Systems:

    MIM, MBM, FastAR, Corporate applications and Web applications

     

    Working Relationship:

    other I/S teams - RSET, PMO, Client, BSA, Development areas and our customer testers/management.

     

    JOB DESCRIPTION:

    • 45% Participate in the design phase of projects to ensure that new or modified functions are developed using correct testing methodology. Arrange major activities between the client and IS staff to ensure maximum gain from technical resources.
    • 45% Complete supportive administrative and lead activities such as attending sessions with customers, planning and disbursing projects to team members, completing reports and developing processes.
    • 10% Perform testing duties which may involve reviewing test data, creating test cases, executing testing, and monitoring/documenting results. Mentor and provide guidance to testing staff.

     

    Thank you,

    Lekshmi Naren

    Talent Acquisition

    ACT Consulting

    Southington, CT 06489

    704-200-9045

    naren@act-info.com

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    16d

    Director of Client Operations

    STN DigitalRemote job, Remote
    Designslack

    STN Digital is hiring a Remote Director of Client Operations

    Director of Client Operations:

    Do you thrive on building trusted client relationships and leading a team that sees client satisfaction as second to none? Do you innately prioritize how to best lead an organizational structure and work environment that’s built on establishing milestones, effective resource management, and attention to detail? Do you love to problem solve, synthesize data, and develop processes to build stronger team collaboration, forecasts and operational workflows?

    We are looking for an exceptional Director of Client Operations that can contribute to a company culture that thrives on proven structure, team workflows, and client management. This candidate will actively oversee both the Account Management and Project Management teams internally, creating and ensuring effective prioritization, communication, documentation, and transparency amongst internal and external stakeholders. To be successful in this role, you must have the ability to work and thrive as a self-starter in a fast-paced and ever-changing environment with strong instincts, dependability, and management skills.


    Duties and responsibilities will include but are not limited to:

    • Partner with the internal executive stakeholders including the VPs of Client Operations & VP of Production and Creative Services to support the logistics of priority client accounts.

    • Build strong relationships with high-level contacts within a client organization prioritizing client satisfaction & retention year over year.

    • Establish and build client onboarding schedules, own internal kickoff meetings, and manage the oversight of team workflows & documentation for new/active client partners.

    • Build & present client-facing strategic creative & digital proposals that align with their company landscape, business objectives & available assets.

    • Oversee members of Account Management & Project Management team daily tasks, growth, development & ensure all client asks are produced at the highest level / on-time. This includes but is not limited to bi-weekly 1:1s, monthly audits & bi-annual reviews.

    • Work hand in hand with the Controller to establish pricing models & staff plans for new SOWs.

    • Monitor profit margin on active projects & identify red flags and opportunities for improvement without jeopardizing client satisfaction.

    • Routinely audit pricing & points menu to ensure we are maximizing profit without compromising client satisfaction. Recommend pricing or staffing adjustments as needed based on incurred STN costs (especially when trending upward).

    • Forecast upcoming projects/busy seasons and manage team capacity with the Forecast platform - Account Management, Project Management & Independent Contractors. Work daily to identify staffing needs or changes in addition to supporting the hiring of new roles at STN.

    • Develop internal & external workflows and processes for client-facing departments at STN and routinely audit for accuracy.

    • Construct & maintain new hire and continued education STN training/onboarding programs for client-facing teams with the support of senior leadership.

    • Collaborate with Partnerships team members to support the execution of the internal pitch process as a Pitch Lead. Responsibilities include scheduling kick-offs, maintaining project briefs, scheduling milestones, assigning staff members and executing the development of slides/strategy.

    • Oversee the management of Independent Contractor hours, monthly invoices & Wrike project reconciliation.

    • Receive recurrent feedback from team to ensure processes are followed & team has high morale. Adjust workflows as needed throughout the fiscal year.

    • Lead hiring of new STN talent as needed across client-facing teams including Account Management, Project Management & Strategy + Innovation roles.

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    13d

    Partnerships Director

    QSLondon, GB Remote

    QS is hiring a Remote Partnerships Director

    QS is a global leader in higher education services. We are the data analytics, performance insight provider and intelligence partner supporting university excellence across the world. Our student recruitment and enrolment solutions enable universities and business schools to connect with talented individuals that are seeking to further their academic progress and career development. Our portfolio of professional services includes consultancy, student mobility and academic partnerships management, and branding solutions.

    In November 2021 QS acquired StudentApply, a digital ed-tech platform which connects students from all around world with global universities and simplifies the college and university application process. In launching this new division, QS now provides dedicated end-to-end enrolment support for students, education counsellors, and university partners through a team of expert QS student enrolment managers. Our aim is to provide the best possible guidance, tools and support for students working directly with a QS Counsellor, through our authorized educational agency partners, college counsellors, and other recruitment partners within the region. Our goal is to provide an exceptional experience and help students and recruitment partners find the best possible options for their international education journey.

    The Role:

    The Partnership Director, UK/EU is responsible for managing relationships with our portfolio of UK and European university partners. This includes prospecting and signing up new university partners, negotiating student success fees, ongoing account management, escalating admissions queries, and designing and presenting curated marketing and student recruitment opportunities.

    This role may be based in Europe or UK.

    Key responsibilities include:

    Vision & Strategy:

    • Identify and target appropriate university partners
    • Develop a sales and marketing strategy pinpointing the advantages for universities to work with QS StudentApply
    • Proactively identify how QS StudentApply can offer additional services to university partner to help meet their international student recruitment goals
    • Build a knowledge database of universities and contacts in the region

    Service Delivery:

    • Build strong relationship with international offices at UK and European universities
    • Liaise with University partners about admissions processes and requirements and escalate individual student cases when required
    • Work with the finance team on billing and collecting enrolment fees
    • Work with partner universities to ensure accurate information is available to our student users on QS websites and other properties
    • Act as the liaison between other QS StudentApply functions and the university partner

    Continuous Improvement:

    • Contribute to continuous operational improvement initiatives across QS StudentApply
    • Provide frequent analysis and insights to the business for operational improvement and ways to optimise Student Success outcomes such as enrolment or retention.
    • Share feedback and recommendations to enable QS StudentApply to improve its processes, technology and workflows

    What’s in it for me?

    • Opportunity to play a key role in the development of one of the largest education companies in the world
    • Opportunity to be a member of the global management team at QS StudentApply, collaborating with other senior leaders on initiatives as required
    • Opportunity to play a key role in the transformation of an exciting and growing business
    • Opportunity to earn above a base salary through the Company bonus scheme

    The ideal candidate will have:

    Demonstrated knowledge and experience

    • Experience of working in Higher Education, preferably in the field of international student recruitment
    • Demonstrated experience in reporting, with an understanding of data analytics
    • Experience in establishing and articulating a vision, setting goals, developing and executing strategies, tracking and measuring results.

    Technical skills and qualifications

    • Bachelor’s degree in a relevant subject (postgraduate qualification preferred), or equivalent experience.
    • Experience in designing and presenting bespoke service packages

    Behavioural competencies

    • Strong organisation and project management skills.
    • Demonstrated team leadership ability.
    • Ability to understand critical issues and bring appropriate resolution to complex issues.
    • Ability to gather and document quality business requirements.
    • Excellent presentation and communication skills, verbal and written.
    • Able to work independently and proactively

    A few things that make QS a great place to work include:

    • Competitive package.
    • Flexible working arrangements, including the option of working-from-home.
    • Vibrant social environment and multicultural, multinational culture, strong team spirit.
    • Focus on welfare – ride to work scheme, global wellness team, Calm app, EAP and health plan, mental health first aiders, diversity and inclusion initiatives.
    • Strong recognition and reward programs – peer recognition platform, quarterly and annual awards, annual bonus scheme.
    • Support for volunteering and study leave.

    QS Quacquarelli Symonds is proud to be a fair and equal organization where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.

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    17d

    Supply Chain Manager, Forecasting

    sqlB2Cc++python

    ShipBob Inc is hiring a Remote Supply Chain Manager, Forecasting

    Title:Supply Chain Manager, Forecasting

    Location:Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NJ, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, WA, WI

    If you’re looking to be at the forefront of disrupting the ecommerce industry, wanting to make your mark and be continuously challenged to grow, your time has come. 

    ShipBob is recognized as #1 onCrain's2020 “Fast 50” list of the fastest-growing companies in Chicago&Built In’sbest mid-sized companies to work for in Chicago. With this growth, we are looking for top talent to help us reach the next level. 

    Role Description:

    We are looking for a Supply Chain Manager to lead our Forecasting team. You will be responsible for working with all of our 30+ global fulfillment centers to help plan appropriate outbound and inbound staffing. You will run, communicate and present our outbound and inbound forecasts to facility level leadership and ensure sites plan staffing to meet forecasted outbound and inbound volumes. You will be an integral partner with our sales team, working to ensure that all new merchants are properly incorporated into our forecasting. You will also collaborate with our high volume merchants to ensure our forecasting process incorporates their growth projections. Finally, you will partner with our data science team to continue to improve our forecasting models and incorporate your insights into our processes. 

    About Us: 

    ShipBob is a cloud-based logistics platform that partners with over 5,500+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. 

    ShipBob’s growing fulfillment network is powered by our proprietary technology and acts as a back office for logistics, providing merchants with full visibility into orders, inventory levels in real time, and access to advanced analytics, over 27 integrations and data reporting.

    As one of the fastest growing tech companies in Chicago with over $330M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. To help us meet this standard, we are scaling our entire team and looking for people who share our core values and have an entrepreneurial mindset. 

    About You:

    At ShipBob, we’re looking to bring on board people who embody our core values:

    • BeMission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
    • BeHumble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
    • BeResilient.Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
    • Be aCreative Problem Solver.As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.

    What you’ll do:

    • Build out a labor planning program encompassing outbound, inbound and value added service departments. 
    • Work with sales and implementation teams to ensure our labor plans capture the most up to date sales projections.
    • Collaborate with the data science team on continuous improvement of forecasting models, provide subject matter expertise to enhance model performance.
    • Continue to evolve our existing outbound B2C order forecast to help improve staffing plans.
    • Manage a team of analysts to provide forecast and reporting support, tracking daily variances, adjusting future forecasts, and working with high volume merchants to gain better insights into their businesses. 
    • Present forecasting numbers to site leaders and Regional Directors, communicating key merchant volume deviations, promotional events, and new merchant arrivals to ensure all sites have accurate predictions for labor planning.
    • Collaborate with our product and engineering teams to create an optimal inbound visibility process to reduce the dependence on a predictive forecast and give sites greater visibility into inbound freight and parcels. 
    • Alert Operations and Merchant Success teams to merchants with large shifts in daily order volumes; monitor merchant’s social media accounts and work with the Merchant Success team for sales and promotions.
    • Use data driven reports and analyses to identify process failure/ common issues within all forecasting, support tasks. 
    • Share knowledge with other teams, partner sites and leadership on effective practices, competitive intelligence, business opportunities and needs. 

    What you’ll bring to the table:

    • 3-5 years experience with e-commerce labor planning.
    • Strong knowledge of demand planning and time series forecasting principles.
    • Experience working with large sales organizations to incorporate pipelines into demand forecasting.
    • Understanding of the impact of capacity constraints on inbound and outbound forecasting.
    • Knowledge of SQL and Excel required.
    • Knowledge of PowerBI and Python preferred.
    • Strong research skills and creative problem solving required.
    • Excellent communication skills with a strong ability to work with different stakeholders.
    • Experience managing a team of analysts.

    We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

    Perks & Benefits:

    • Medical, Dental, Vision & Basic Life Insurance
    • 401K Match 
    • Variety of voluntary benefits, such as, short term disability
    • Competitive Salary, Performance Bonus & Stock Options
    • Paid Maternity/Parental Leave Program
    • Flexible Time Off Program
    • Referral Bonus Program
    • Fun Culture >>>Check us out on Instagram(@lifeatshipbob)

    Classification:Exempt

    Reports to: VP, Supply Chain Operations

    ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Internal Use Only, Requisition #: POPS-1417

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    16d

    Business Intelligence Analyst

    TeeturtleRemote job, Remote
    tableausqlB2CB2BDesign

    Teeturtle is hiring a Remote Business Intelligence Analyst

    We're TeeTurtle, a rapidly growing eCommerce/consumer products company that creates nerdy toys, games, apparel, and accessories. We are passionate about creating products and content that allow our fans to express themselves and share meaningful experiences. We are looking for a talented Business Intelligence Analyst to analyze data, develop tools, run reports, and create dashboards to help maximize performance across the organization.

    The ideal candidate is an unapologetic math nerd with a superpower for looking at any size dataset and honing in quickly to extract the relevant conclusions. They possess a high level of attention to detail and know how to validate data to ensure accuracy in their reports. The ideal candidate also collaborates effectively with internal teams across the organization. They embody a strong sense of curiosity for understanding each department’s unique needs and challenges and are dedicated to driving efficiency by building vital tools and making strategic recommendations. They thrive in a fast-paced environment and approach new challenges and opportunities with enthusiasm to support their fellow team members and drive the business to the next level.

    Job Responsibilities:

    • Design, build, and maintain forecasting models for the Supply Chain team to inform inventory planning decisions;

    • Analyze data across sales channels to inform strategy and identify opportunities for optimization and growth;

    • Analyze eCommerce data to help improve user experience and conversion rates;

    • Assess Facebook and Amazon ad performance with a focus on return on ad spend and make strategic recommendations to maximize profitability;

    • Develop scheduling and staffing models based on data to inform hiring needs and workload planning;

    • Analyze product data to make strategic recommendations on product assortment for both B2B and B2C channels and influence the output of the Creative team;

    • Partner with department heads to understand their unique data needs and develop tools and processes to address those requirements;

    • Design and develop dashboards and present reports to the leadership team to help inform strategic decisions;

    • Create monthly presentations for each department showing performance across KPIs compared to benchmarks and make recommendations to help improve performance across the organization;

    • Serve as a point of contact to provide ad-hoc reports for the organization by joining multiple datasets from various sources to support the business at large;

    • Suggest and help implement new process improvements for all departments to improve data integrity and availability;

    • Pull, assemble, and audit large data sets to prepare them for detailed analysis;

    • Maintain and audit the organization’s database to ensure data integrity and accuracy;

    • Write complex SQL queries from databases to gather the necessary information to ensure reports are complete and accurate;

    • Contribute innovative ideas and utilize new technology to improve efficiency in all areas of the business;

    • Other duties and projects as assigned.

    Civil, Mechanical & Hardware Engineering

    17d

    Vice President, Engineering

    UnbounceRemote
    agileB2BDesign

    Unbounce is hiring a Remote Vice President, Engineering

    A little bit about us:

     

    Unbounce transforms our customers into marketing superstars by empowering them to quickly create and deploy beautiful content, while connecting them with the world's most powerful Machine Learning powered analytics and testing tools.  But we don’t stop there. Digital Marketing needs to shift from providing visitors with an offer to operating as a concierge; helping visitors make decisions and connecting them with relevant meaningful content. Delivered in the right way at the right time. This is how Unbounce helps the world experience better marketing. 

     

    This change is not possible without great people embracing the path to change. Where there is a hunger to lead the pack, take courageous leaps while ensuring we’re operating within a genuine, ethical, diverse and people-first organization. 

     

    A little bit about you:

     

    • You are passionate about creating a world class developer experience. You understand that developers are key to any great product organization and you are constantly working to help them stay in flow.
    • You know nothing comes for free. You are always keeping an eye on cost of ownership and working with technology leaders and stakeholders throughout Unbounce to keep it under control.
    • You create a culture of exceptional performance by recognizing the uniqueness of your team and applying situational leadership to help your team continuously grow.  
    • You build a positive and safe culture bringing your whole and best self to work every day.  
    • You are a servant leader who operates with a great deal of empathy; building trust and value through relationships and empowering others to realize their best work. 
    • You are skilled at crafting a vision, setting goals and delivering incremental outcomes in a diverse SaaS environment. 
    • You have experience leading, mentoring, coaching, scaling, and managing an engineering team of 40+. 
    • You have experience connecting developers with customers and the business.
    • You enjoy creating talent pipelines, have experience with both in-house and augmented talent sourcing, and build engineering cultures that help new talent onboard quickly.


     

    Main Responsibilities:

     

    • Scalable and sustainable product development:Guide Unbounce’s Product Development structure, engineering leadership, and stakeholders to increase the scalability and sustainability of the product development organization.
    • Engineering organizational design:Understand the strengths and weaknesses of different approaches, and have a sense of when to stay the course with a design, when to change, and can provide the change management for both.
    • Building talent pipelines (including augmentation):Stay on top of market challenges in scaling an engineering team. Build talent pipelines to help the organization scale. This includes leveraging augmentation partners. Build an Engineering brand that engineers want to work for.
    • Budget Ownership:Guide our investment mix between maintenance, strategy  execution, research and exploration, and internal enablement.
    • Habit and health formation:Able to build sustained engineering habits that increase flow and decrease cognitive load. Goes deep to identify and mitigate threats to department health. Delegates accountability for team health.
    • Business understanding:Communicate product strategy and SAAS business metrics. Lead departmental budgeting and annual planning. Translate business needs to engineers.
    • Leadership, coaching, mentoring, performance management:Grow the capabilities of teams and individuals. Provide leadership, coaching, mentorship, and feedback. Assess individual and team performance and potential, leading performance management to ensure that performance is always growing.
    • Facilitate and coordinate technology development:Lead Unbounce’s internal technology group to ensure our technology standards and approaches are supporting our long term organizational needs. 


     

    Qualifications and Must-Haves:

    • 15-plus years in B2B SaaS Technology/Software environments building complex systems in progressive leadership roles.  Experience leading the design, ownership and processes relating to engineering organizational effectiveness 
    • Hands-on experience overseeing the building and delivering Platform as a Service (PaaS) and/or  Software as a Service (SaaS) solutions and ensuring that decisions are made in a timely fashion
    • Experience scaling a SaaS company with oversight of engineering groups of 40 or more
    • Extensive experience working with multiple departments and stakeholders of all levels 
    • Experience ensuring programs are in place to identify when engineering talent is needed.
    • Demonstrated ability to achieve stretch goals in a highly innovative, agile, and fast-paced environment
    • Ability to orchestrate complete product lifecycle from concept to execution
    • Experience leading, creating and scaling a distributed team
    • Excellence in technical communication with peers and nontechnical cohorts.

     

    Pluses:

    • Experience working with individuals responsible for Machine Learning is a strong plus.
    • Experience incorporating team augmentation into staffing plans.
    • Experience working with data driven systems.
    • Experience working with developer platforms.

     

    What’s in it for you:

    • A remote friendly office with flexible hours - for this role we will consider all applications from those based in Canada with the option to work from our Vancouver office  
    • 4 weeks vacation plus Christmas Holiday Closure - you're entitled to the week of Christmas off with pay through to and including Jan 1st 
    • Vacation bonus - $1,000.00
    • 12 Personal Wellness Days (This includes: Personal day, Moving day, Sick day, etc)
    • Health and Wellness budget  - $500.00
    • WFH Allowance - $500.00
    • A paid day off for your birthday
    • One paid Volunteer day per year
    • All Unbouncers are encouraged to dedicate 10% of their time to Pro-D time



     

    Unbounce Welcomes Everyone to Apply

     

    At Unbounce, we want every employee to be excited to bring their full, authentic self to work. When you do this – when you bring your unique experiences, background, knowledge, perspective, and self-expression while embracing the same from others – we learn from each other, we innovate, and we co-create an environment where Unbouncers can do the best work of their careers. We’re bolder and more brilliant together.

     

    We’re dedicated to ensuring each Unbouncers feels a sense of belonging, feels safe, cared for, respected and valued for who they are, and trusts that their unique voice is heard, embraced, and meaningfully contributes to decision-making. We’re committed to equitable employee experience, opportunity, pay and support for every employee regardless of gender identity or expression, race, ethnicity, family or marital status, religion, socio-economic status, veteran status, national origin, age, sexual orientation, education, disability, or any other characteristic that makes you unique. We have no tolerance for sexism, racism, xenophobia, homophobia, transphobia, ableism, ageism, or any other forms of hateful/harmful discrimination.

     

    Pleaselet us know if you require any accommodations or support during the recruitment process.

     

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    16d

    Engineering Technician III

    Designmobilec++

    DT Professional Services is hiring a Remote Engineering Technician III

    Job Description:

    The Engineering Technician performs assignments that are not completely standardized or prescribed, selects or adapts standard procedures or equipment, using fully applicable precedents, receives initial instructions, equipment requirements, and advice from supervisor or engineer as needed, performs recurring work independently. Work is reviewed for technical adequacy or conformity with instructions.

    Basic Duties:

    • Constructing components, subunits, or simple models or adapts standard equipment; may troubleshoot and correct malfunctions.
    • Following specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.
    • Conducting various tests or experiments which may require minor modifications in test setups or procedures as well as subjective judgments in measurement, selecting, preparing, and operating standard test equipment and records test data;
    • Extracting and compiling a variety of engineering data from field notes, manuals, lab reports, etc., processing data, identifying errors or inconsistencies, selecting methods of data presentation.
    • Assisting in design modification by compiling data related to design, specifications, and materials that are pertinent to specific items of equipment or component parts; developing information concerning previous operational failures and modifications, and using judgment and initiative to recognize inconsistencies or gaps in data and seek sources to clarify information

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    Customer Support & helpdesk

    14d

    Customer Success Manager

    wordpress

    Advice Media is hiring a Remote Customer Success Manager

    Position Summary

    Our Customer Success organization supports nearly 2,000 clients across the medical and legal verticals by ensuring they achieve success through our digital marketing software and services. As a Customer Success Manager, you and your team will manage relationships with a subset of this client base. We strive to ensure clients not only see the value in what we provide, but consistently receive exceptional customer service which will result in increased satisfaction, retention and expansion.

    Our ideal candidate will have proven success in a similar role within a SaaS organization, as well as having a background in digital marketing for SMBs. This is a fast-paced role within an organization that has extremely aggressive growth goals; you need to be excited by and thrive within a high-pressure environment under constant change and evolution!

    *This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice has offices in Melville, New York; Park City, Utah and Lakewood, Colorado. 

    Essential Duties:

    • Develop an expert knowledge of the MyAdvice  product and service suite
    • Own the overall relationship with assigned clients, including: increasing adoption, ensuring retention and satisfaction
    • Work to deeply understand your customers’ objectives, help them achieve those objectives and become a trusted advisor
    • Improve client satisfaction and strive to increase advocacy by turning clients into raving fans
    • Drive meaningful contributions toward the key metrics for your team including logo retention, revenue retention, up sell MRR, NPS, and CSAT
    • Support change as we continue to evolve and grow a world-class customer success organization
    • Identify opportunities for continuous improvement with a mindset toward achieving operational excellence

    MyAdvice's Ideal Candidate

    • You are passionate, self-motivated, and driven to see yourself, your team members, your clients and our company succeed
    • You thrive in ambiguous situations and operate effectively, even when things are not certain or the way forward is not clear
    • You take strategic action to ensure our goals and the goals of our clients are achieved--you exhibit and demand excellence!
    • You are a proactive problem-solver with strong business acumen who will jump right into complex cross-functional projects
    • You possess excellent communication and interpersonal skills
    • You are excited by and thrive in a fast-paced, constantly changing, high-growth environment
    • You are intellectually curious, analytical, and data driven
    • You are willing and able to address escalated client issues with speed and urgency
    • You can effectively collaborate across the organization and with external stakeholders
    • Possess enthusiasm for MyAdvice’s core values of Transparency, Relentless Effort, Teamwork, and Intellectual Honesty

    Qualifications

    • 2+ years client facing experience in customer success, account management, customer service, sales, consulting, or equivalent
    • 1+ years of experience developing, managing, and analyzing digital marketing strategies for SMBs including SEO, PPC, Social Media, and local business listings
    • Web savvy with a general knowledge of HTML, Wordpress, GSuite Products, Google Adwords, Google My Business, and Google Analytics
    • Degree in Marketing, Advertising, or related education preferred
    • Project Management Experience preferred

    Benefits Package

    • Competitive Salary Depending on Experience; Uncapped Bonuses and Upsell Commissions
    • Employer Paid Plans: Medical (80%), Vision, Life, Long-term Disability and AD+D Insurances
    • Voluntary Plans: Dental, Short Term Disability, Critical Illness, Accident and Pet Insurances
    • Unlimited Paid Time Off + 12 Paid Holidays; Office Closes Early on Fridays
    • 401(k) Plan with Company Match (50% of the first 6% invested)
    • Tuition Reimbursement Program and Mentorship Opportunities with Executive Team
    • Employee Assistance Program (mental health services, financial/legal consultations and more!)
    • Casual Dress and Fun Work Environment (foosball, beer fridge, coffee, snacks, etc.)
    • Day of Creativity, Core Value "Pay It Forward" Initiative, Quarterly Employee and Volunteer Activities and more!
    • 12 Week Maternity Leave Policy

    Travel Requirement

    • May require occasional local or national travel (less than 5% of the time, if at all)

    Physical Requirements

    • Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking)
    • Will work in office environment using typical office equipment (computers, keyboards, printer, etc.)
    • Ability to lift up to 30 lbs

    MyAdvice

    Recognized as one of the fastest growing companies in America by Inc. Magazine for the last 4 years, MyAdvice has been an industry leader in digital marketing software and services for healthcare practices since 1998. You’ll want to join MyAdvice’s flourishing team to cultivate your career in Customer Success. We specialize in connecting medical and legal prospects with practices through search engines, social media, email marketing, websites, and more.

    We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.

    MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.

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    16d

    IT Helpdesk Support in NL (SHR0251)

    5CARemote job, Remote

    5CA is hiring a Remote IT Helpdesk Support in NL (SHR0251)

    Impact

    You enable your 5CA colleagues to do what they do best, by solving any technical difficulties they encounter. Together with our IT helpdesk teammates, you are a part of the Enablement team.

       

    About the job 

    To keep up with our rising demand for technical support, we call upon your helpful attitude, curiosity, and technical problem-solving skills. You are a born troubleshooter, and you love helping your colleagues in the most friendly and resourceful way. 


    Responsibilities

    •  Serve as the first point of contact for IT assistance over the phone, email, and chat to ensure that all systems (software, hardware, and networking) are gone! 
    • Perform remote troubleshooting through systematic diagnostic techniques, asking pertinent questions, and by walking your users through the problem-solving process. 
    • Install and update desktops, laptops, peripherals, and related software.
    • Enabling our colleague end-users and making sure that they can count on reliable systems and infrastructure.    

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    15d

    Client Success Specialist

    TruPlaceGermantown, MD Remote
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    TruPlace is hiring a Remote Client Success Specialist

    Client Success Specialist

    TruPlace, Inc. is a leading national provider of visual marketing solutions for the real estate, vacation rental, and retirement community industries. We pride ourselves in providing excellent service to our clients, which sets us apart from our competition and we are looking for an amazing new teammate to come grow with us!

    The Client Success Specialist is the first line of communication for our clients, consulting with clients and prospective clients on our products and pricing, processing orders, and providing customization upon order completion. It requires a hardworking, accountable, passionate and organized individual who takes pride in their work to accomplish the daily workload of a CSS! We are a collaborative team where our culture is integral to our daily operations. There is certainly never a dull moment in the Client Success Department!

    This is a full-time remote position with competitive compensation and benefits. Our core office hours are Monday through Friday from 8:30 a.m. to 5:30 p.m. EST, with possible additional hours needed during our peak seasons.

    This position requires a person who:

    • Has a fully functional home office, with high-speed internet and computer with quiet work space.
    • Has 2+ years customer service experience - have hospitality, restaurant, call center, sales, or other related fields of customer service/client facing experience? We’ll teach you the rest!
    • Is very organized, detail-oriented, consistent, and eagerly taking on new tasks and responsibilities - lots of new things to learn all the time.
    • Is able to work interdependently when given a specific assignment(s) - lots of autonomy once trained.
    • Has Real Estate, Vacation Rental, Hospitality knowledge and/or experience (not required, but a HUGE plus!)
    • Has excellent communication skills, both written and verbal - in a virtual world, this is a MUST!
    • Has experience with a higher volume email and call-based workflow - any experience with high-touch, client-facing roles is also a plus.
    • Has scheduling, coordination, dispatching, or similar experience, with strong multi-tasking skills.
    • Is reliable and punctual with a strong work ethic.
    • Has the ability and interest in learning new technical skills and programs.
    • Has a good sense of humor and a positive attitude!
    • Possesses our core values: Teamwork, Passion, Consistency, Accountability

    Basic responsibilities include, but are not limited to:

    • Assisting customers via telephone and email
    • Product consultation
    • Scheduling photographers for field appointments
    • Implementation and onboarding of new clients and partners
    • Project management
    • Completing tour changes and making recommendations for best practices
    • Daily and weekly collaborative team meetings

    The Client Success role can be just the right fit for your career with TruPlace, or it can be the start of a new path of success. With a growing company, there is always room for internal growth. We look forward to hearing from you!

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    16d

    Customer Support Engineer

    Retail ZiplineUnited Kingdom Remote
    B2BDesignapiruby

    Retail Zipline is hiring a Remote Customer Support Engineer

    Zipline is 100% remote and accepts applicants from Canada, US & International.

    Hi. We’re Zipline! We’re helping put technology into the hands of those that need it most - - retail workers. If you have worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. Some pertain to you. Some don’t. But that’s for you to figure out… all while putting out fires and keeping shelves tidy.

    That’s where we come in! We turn the grind of retail communications into an engaging, effective, aha solution. The Zipline platform ensures that the right people get the right information in the right way. Everyone is on the same page, tasks are tracked and life feels less like a perpetual game of hair-on-fire.

    At Zipline, our Tier 3 Customer Support Engineers help improve the lives of our customers by supporting our front-line Support team and our Account Managers. We’re hiring a Customer Support Engineer who wants to help us continue to deliver the responsive, friendly, first-class customer service that our customers love and appreciate! If you are an empathetic, technically skilled problem solver with a knack for digging to the root of problems and offering solutions, then you are what we’re looking for!

    Responsibilities

    • Support our frontline Customer Support team and Account managers with technical solutions to customer issues.
    • Take lead on identifying and escalating issues across multiple business units within Retail Zipline (e.g. Account Management, Customer Success, Engineering, Product Management, etc.)
    • Provide solutions to customer issues by developing scripts and processes to ensure data integrity.
    • Proactively take on challenges, research information, troubleshoot problems, and creatively deliver results.
    • Help create and maintain internal documentation.
    • Develop troubleshooting tips and tools to use in the diagnosis

    Competencies

    • You have a strong understanding of systems architecture, database design, and the ruby language.
    • Strong troubleshooting/debugging skills and a real passion for problem-solving
    • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
    • Incredibly organized and detail-oriented, with exceptional critical-thinking and troubleshooting skills.
    • Extensive experience working with different operating systems including Windows and Mac OS
    • Good understanding of Ruby, web Services, API, and IP based protocols
    • Experience working with large scale rails applications
    • Understanding of PostgreSQL/MySQL, or other database systems is a plus

    What's in it for you:

    • Remote: Join an effective remote team and work where you're comfortable
    • Stock: Ownership in a fast-growing company
    • Time Off: Flexible vacation policy to encourage people to get out and see the world.
    • Benefits: 401k, and world-class medical, dental, and vision policies.
    • Team Fun: Twice annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City.
    • Learning: Sponsorship of meetup and conference attendance.
    • Great team: Working with fun, hard-working, nice people who are committed to making a difference!

    We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.

    Want to learn more about us?

    How do we work? Remotely. We have been 100% remote since the company was founded and we have it down to a science - - a people science. We huddle as a team weekly and as a company 3 times a week. On Fridays, we come together to learn from each other. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey. We are all masters of Zoom and love the freedom of working from home - - or vans - - or sailboats.

    Sound too good to be true? We haven’t even gotten to our customers! Think about the best retail brands, from your favorite tennis shoes to yoga pants. They’re customers. And, in addition to dozens of specialty retailers, this year we added grocery store, pharmacy, and convenience store brands. In fact, we more than doubled our customers in 2020.

    And, the word is getting out. We are featured regularly in the press, mostly because of the results we get from our customers. Here’s a look at just some of the articles publishedrecently. We also picked up some awards in 2020. CBInsights ranked us one of the 100 most promising B2B retail tech companies in the world. And, our CEO was a TechTrailblazer finalist. (Check out her articles on Forbes to see her passion for retail and solving its biggest challenges.)

    We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail.

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    16d

    Customer Experience Associate, Resolutions - Denver

    5 years of experience

    Brilliant Earth is hiring a Remote Customer Experience Associate, Resolutions - Denver

    Customer Experience Associate, Resolutions – Brilliant Earth, Denver 

    Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.  

    We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect, and encouragement is fostered by frequent team events, cross-departmental meetings, and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!   

    Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

    About the role:   

    Our Customer Experience team is dedicated to providing an exceptional experience for every Brilliant Earth customer. The Customer Experience Associate, Resolutions, will be responsible for finding solutions for customers who are requesting additional assistance beyond the scope of our Customer Experience, Sales team. You will act as both a customer and Brilliant Earth brand advocate, working to craft creative solutions to ensure every client receives a luxury experience, above and beyond their expectations. As a member of this team, you will work cross-functionally with our Customer Experience and Operations teams in order to achieve solutions for escalated customer inquiries. You will share your learnings from customer interactions with cross functional partners, including senior leaders across the organization, for continuous improvement of our customer experience and operational processes. As a member of this team, you will be able to share in the happiest moments in our customers’ lives and have a clear impact on our company growth.  

    The Customer Experience, Resolutions team is currently working remotely, and this position will work in a remote capacity.  The ideal candidate for this role can work a Sunday - Thursday schedule. 

    What you’ll do: 

    • Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences 
    • Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communication channels 
    • Creatively resolve problems, working collaboratively with cross-functional partners 
    • Create memorable and personalized experiences for Brilliant Earth customers by providing support and responding to escalated customer inquiries 
    • Utilize sales and customer service strategies, and forward-thinking problem-solving techniques to assist and guide customers toward appropriate solutions 
    • Proactively manage review sites, including working to uphold strong ratings on public review sites, such as Yelp. 
    • Coach sales associates through escalated customer situations, to ensure that the team is using appropriate strategies to solve customer issues 
    • Contribute FAQs and scripts to our Sales Knowledge Base, in order to streamline solutions to commonly occurring issues 
    • Recommend changes to polices, processes, and customer communication that you believe will improve the customer experience, acting as a customer advocate with cross-functional partners 
    • Maintain demonstrated responsibility and accountability for meeting individual and team goals in a metrics and goals focused environment. 

    You’re a great addition if you have: 

    • A Bachelor’s degree or equivalent, preferred 
    • 3 – 5 years of experience in an escalations- or resolutions-focused customer facing role 
    • Robust customer service skills and experience working in an ecommerce or retail environment 
    • A dedicated desire to connect with customers, solve problems, and create lasting positive experiences with each customer interaction 
    • Ability to creatively problem solve, while adhering to company policy and procedure 
    • A focus on data-driven solutions and working cross-functionally toward continuous improvement 
    • Excellent, professional verbal and written communication 
    • Strong attention to detail 
    • Robust computer and systems skills – experience with a CRM system or customer focused channel software system required, Microsoft Excel skills preferred 
    • An ability to adhere to and implement security policies and procedures regarding high value products 
    • Ability to think critically and adapt quickly in a flexible work environment 
    • Exceptional time management skills and accountability 
    • A team-oriented mindset with an ability to work collaboratively 
    • An eager to learn attitude and desire to grow in a dynamic work environment 
    • An interest in socially and environmentally responsible organizations and products 

    The targeted budget for this position is $40-55k. This compensation budget range may be adjusted at any time at the discretion of the company.

    Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, paid time off, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.

    Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

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    16d

    Customer Success Manager

    Medidata SolutionsRemote, United States
    B2B

    Medidata Solutions is hiring a Remote Customer Success Manager

    Position at Medidata Solutions

    >www.medidata.com.

    Your Mission: 

    The Lead Customer Success Manager  is responsible for the ongoing satisfaction, adoption enablement, and outcomes realization for Medidata’s customers.  The Lead will work with Customer Engagement management to ensure team best practices, policies, and customer first initiatives are met.  They act as internal champions to coordinate the cross-functional motions required for sustained customer success and growth.  Key focus areas will include retention, advocacy, adoption, and growth for a defined portfolio of customers.

    • Guide the development and execution of action plans to achieve identified customer outcomes for a defined portfolio of accounts that range in complexity, and segmentation geared toward mid-sized accounts.

    • Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts that vary in complexity

    • Collaborate cross-functionally to shepherd customers through an optimal customer journey that engenders strong satisfaction, supports high-levels of software utilization, and enables true business value attainment

    • Maintain an effective account governance process in collaboration with customers key stakeholders as well as the internal account team

    • Execute growth, advocacy, and adoption plays at named accounts to increase customer utilization, maturity, and drive demand for incremental solutions

    • Determine and validate with team management the development and measurement of key performance indicators for a defined portfolio of accounts

    • Provide guidance and information to help administer a customer reference identification process

    • Maintain a portfolio of accounts that vary in complexity with low churn, high adoption, and high health scores.

    • Advocate customer needs/issues cross-functionally to complete full resolution by developing and running cross-functional remediation/escalation plays

    • Provide timely updates to commercial teams about potential qualified opportunities.

    • Continually work to evolve and improve the Customer Success discipline within and across Medidata

    • Advocate on behalf of the Customer Success organization, internally and externally, to show our specialization in customer satisfaction, adoption, and outcomes enablement

    • Collaborate cross-functionally to extend the reach and capability of the Customer Success team


     

    Your Competencies: 

    • Familiarity with customer success organizations

    • Strong orientation toward problem solving with a systematic and managed approach

    • Strong technical aptitude with an ability to understand SaaS and software business models

    • Experience with sales, systems engineering, product development, and other members of cross-functional teams

    • Urgency in execution and tendency toward speed with ability to adapt and change

    • Strong empathy for customers

    • Excellent verbal/written communication and organizational skills

    • Strong business acumen including experience working in a B2B environment

    • Proven ability to influence through persuasion, negotiation, and consensus building

    • Exercise judgment, with guidance, in methods, techniques and evaluation criteria for obtaining results

    • Strong executive presence

    Your Education & Experience:

    • Minimum 8 years life sciences or medical devices industry experience

    • Minimum 8 years in marketing, customer success, sales, or services

    • Minimum 8 years in a direct customer facing role 

    • Prior Customer Success experience is a plus

    • Familiarity with clinical trial software or similar a plus

    • Bachelor’s degree from an accredited university or college

    • Ability and willingness to travel up to 20%

    • Clinical trials expertise a plus

    Medidata is making a real difference in the lives of patients everywhere by accelerating critical drug and medical device development, enabling life-saving drugs and medical devices to get to market faster. Our products sit at the convergence of the Technology and Life Sciences industries, one of most exciting areas for global innovation. Nine of the top 10 best-selling drugs in 2017 were developed on the Medidata platform.

    Medidata’s solutions have powered over 14,000 clinical trials giving us the largest collection of clinical trial data in the world. With this asset, we pioneer innovative, advanced applications and intelligent data analytics, bringing an unmatched level of quality and efficiency to clinical trials enabling treatments to reach waiting patients sooner.

    Medidata Solutions, Inc. is an Equal Opportunity Employer. Medidata Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by the law. Medidata Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

    #LI-RM1

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    Data analytics & Science

    16d

    Director, Supply Chain Solution Analyst

    Bachelor degree

    FreightWaves, Inc. is hiring a Remote Director, Supply Chain Solution Analyst

    Are you smart, driven, curious, resourceful, and not afraid to fail? Then we want to meet you! Our team of bold, innovative, and creative teammates is what makes us the top startup to work for. FreightWaves delivers news and commentary, data, analytics, risk management tools, and actionable market insights to the industry. If you are ready to join our team, it’s time to apply.

    FreightWaves’ SONAR is the leading freight forecasting platform in the industry, and is seeking a market expert. We are searching for a shipper market expert who can identify trends and key developments, and disseminate this information on our various platforms to shippers across a variety of industries. Candidates should be comfortable with analyzing data, presenting to clients, generating written content, engaging in social media platforms, and making multimedia appearances.  

    **** This position is 100% remote.

    What you will be doing:

    • Represent and act as the bridge between the business and technical groups for effective communication and successful prospect/ client engagement to help drive desired outcomes and business goals
    • Manage the involvement of additional resources during the pre-sales engagement and onboarding/ training of new customers
    • Prepare and deliver technical presentations and outputs outlining solutions to existing and prospective customers
    • Contribute copy to relevant publications and the FreightWaves online news service
    • Attend meetings, conferences and industry events as a supply chain expert
    • Appearing on FreightWavesTV and podcasts to give in-depth analysis of spot and contract rate and tender rejection developments and its impact on the freight industry

    What you bring to the table:

    • 5+ years of experience working in a corporate transportation & logistics department, preferably with a shipper.
    • Bachelor degree preferred, but not required.
    • Advanced skills in Excel, Power BI and/or other BI tools
    • Strong communication skills, both written and verbal
    • Ability to work autonomously, perform well under pressure and manage change effectively
    • Takes initiative with analysis and has a strong intuition for data driven business solutions 
    • Interpret findings, and communicating valuable, actionable insights 
    • Data and customer service driven
    • Ability to partner with individuals and groups from multiple functions and organizations, especially ability to collaborate with other analysts
    • Ability to convey difficult subjects to ideas and sound bites that the average lay person can understand and attract media attention

    Our Benefits:  

    • An excellent work environment, flat hierarchies, and short decision paths.
    • Competitive salary
    • Work from home 
    • A generous benefits package including 100% employer-paid health, dental, vision and Life insurance, STD, LTD
    • Concierge doctor on-call 
    • Stock options
    • 401k with up to 3.5% match
    • Training programs and career development opportunities
    • Student-loan reimbursement 
    • Annual life achievement bonus of $2,000 for having a baby, buying a house, or getting married (max one per year) 
    • No set days off Vacation policy (our team takes time off as needed with supervisor approval)
    • Gym Membership (or virtual membership while COVID is still a part of our daily lives)
    • Audible or Kindle Unlimited subscription 
    • FreightWaves strives for sustainability. We offset our carbon emissions. 
    • Discount on Ford vehicles

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    16d

    Supplier Reporting Data Analyst

    salesforce

    Buyers Edge Platform is hiring a Remote Supplier Reporting Data Analyst

    Who are we?

    Buyers Edge Platform is a Digital Procurement Network for the foodservice industry. We help operators (restaurants, hotels, casinos, healthcare facilities, etc.) succeed by helping them save money on the products and services they purchase every day. Operator clients take advantage of our contracts with top manufacturers of products ranging from chicken fingers to garbage bags.

    We’re an important connection point for the industry – bringing together stakeholders from across the supply chain in order to help all parties succeed. We rely heavily on our proprietary technology to deliver exclusive contracts, supply chain consulting and data services to all of our partners and clients. Our company has grown consistently over 20+ years and is featured annually on the Inc. 5000 list of fastest growing companies in America.

    This position is ideally located near either our Waltham, MA or Lake Worth, FL offices, but can also be based remotely. We are unable to provide sponsorship for work authorization for this role.

    Who are we looking for?

    A Supplier Reporting Data Analyst has a passion for working with suppliers to obtain, load, and manage data. You will be a critical member of the Supplier Reporting team and are comfortable interacting with all levels of the organization. You will provide senior management level reporting, as well as dissecting & deriving actionable insights from large datasets across multiple reporting environments.

    As a Supplier Reporting Data Analyst with BEP, you will work with our Sales organization so they have insights into the Supplier reporting. You will work with and maintain key reports and dashboards needed to manage the business. This role reports directly to our Manager of Supplier Information.

    Responsibilities include, but are not limited to:

    - Receive, process and validate revenue and rebate information received from suppliers

    - Be able to handle/troubleshoot high level inquiries and requests from all brands and departments

    - Produce, verify and distribute Supplier Volume Reports to internal management and staff

    - Communicate with suppliers on data issues

    - Communicate with internal employees and executive management

    - Good problem-solving skills

    - Review Supplier reporting for accuracy, completeness and adherence to signed agreements.

    - Resolve reporting errors and non-compliance issues with suppliers

    - Work with suppliers getting initial reporting set up, programming ETL processing and setting up initial Supplier Volume reporting

    Skillset Needed:

    - Advanced skills in Microsoft Excel:

          - Proficiency in the following required:

               - Nested If Statements, PivotTables, vLookups and IndexMatch

    - You are data-driven and detail oriented:

    - You excel with reporting and analytics, and are able to conduct senior management level reporting, dissect and derive actionable insights from large datasets across multiple reporting environments

    - Salesforce experience, including demonstrated dashboard building is required

    - Ability to work in a fast-paced, collaborative environment as an individual contributor

    - You are curious with a desire to dig in, troubleshoot, and solve problems

    - Strong time management, organizational, and critical thinking skills with a high attention to detail

    - Value feedback and constantly strive to improve and learn

    - You have tenacity and are dependable with the ability to work autonomously

    You come with these awesome attributes:

    - Ideally a 4-year Bachelors’ degree

    - 2+ year(s) of related work experience, preferably in an analyst role

    - 3+ year(s) experience with CRM tools (Salesforce preferred), including dashboard and report building

    “Nice to have” skills desired:

    - Experience working in a SaaS or high-tech company is a plus

    What’s in this for you?

    Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match.

    Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.

    Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don’t have to accrue time off in order to take it! We also have half-day Summer Fridays!

    BEP welcomes all.

    BEP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, age, sex, sexual orientation, marital status, national origin, disability or handicap, or veteran status.

     

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    17d

    Remote Data Analyst, Finance

    Design PickleScottsdale, AZ Remote
    remote-firsttableausqlDesign

    Design Pickle is hiring a Remote Remote Data Analyst, Finance

    About This Role

    Hello, prospective Pickle!

    We are looking for a Data Analyst, Finance to join our Finance & Administration team. The ideal candidate will have a passion for data analytics and will own data analysis, advanced reporting, data modeling, and visualizations that support the Finance team.

    If you have ever wanted to make a significant contribution and help shape the customer experience and growth trajectory of a startup, this role is for you!

    Reports to:Manager, Financial Planning & Analysis

    On a daily basis, works closely with Sales, Product, and Finance.

    Location:Design Pickle is a fully remote company with a Company Hub in Scottsdale, Arizona.

    Who We Are Looking For

    First, Design Pickle is anything but typical. We’re a group of hard-working, creativity-loving individuals from around the world.

    Do we love pickles, too? Most of us! But don’t stress if pickles aren’t your thing. It’s not a deal-breaker. We do look for a passion and interest in something, though, because our employees’ uniqueness helped make us the great company we are today.

    We stand by our vision, purpose, and values, and these are mission-critical to how you show up every single day.

    Specific to your role, we’re looking for individuals who have...

    • 5+ years of hands-on analytical work experience with SQL
    • Expert proficiency in conducting analysis using SQL
    • Experience with Monthly Recurring Revenue (MRR) & Lifetime Value (LTV) modeling
    • Experience working with Product, Data Science & Engineering teams
    • Expertise manipulating large data sets and analyzing data trends
    • Proven experience in documenting the data requirements and data strategy
    • Expertise in analyzing subscription data related to retention and churn
    • Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come up with the possible solutions, document the changes, and communicate the organizational impact
    • Ability to identify risks and make appropriate recommendations
    • Familiarity with data exploration and data visualization tools like Grow, Tableau, Looker or similar
    • Ability to think strategically, and provide analysis on customer data

    Bonus Pickle Points:

    • Experience in a subscription-based service
    • BA or BS in Business, Math/Statistics, Economics, Finance, or similar
    • Experience using Adaptive Insights

    Key Objectives and Responsibilities

    As a fast-growing company, our roles are always evolving. However, we want you to know exactly what you’re walking into. In the first 90-days, here is a preview of what’s expected:

    • Analyze subscriber and behavior data to identify patterns, discover opportunities, and an understanding of how customers are utilizing the platform
    • Partner closely with finance stakeholders to identify opportunities to forecast and report business performance.
    • Build visualization tools, reports and dashboards that give insights into the business analytics and efficiency
    • Create, deliver, and continuously improve our business measurement solutions
    • Manage forecasting, Lifetime Value (LTV), and ARPU modeling and development in collaboration with Data Science teams
    • Analyze data through regular metric monitoring and revise as needed as the number of datasets and critical systems expand.
    • Translate complex reporting needs into technical specifications
    • Build presentations, interfaces, infographics, and visualizations to tell stories with data

    Benefits, Compensation, and Perks

    Uncapped PTO: Hate seeing your PTO hours decrease as the year goes on? Not anymore! There is no cap or number associated with the amount of PTO days you can request.

    Major medical healthcare:We offer major medical plans through United Healthcare, managed seamlessly through EmployeeNavigator.

    Dental and vision insurance:We work with Ameritas for ancillary coverage.

    Remote-work flexibility:More productive at home? Not based in Scottsdale, AZ? Fine with us! We are a remote-first company with people all over the country.

    World-class Company Hub: More productive in an office? Also, fine with us! Our Company Hub is set up with state-of-the-art standing desks, high-definition monitors, breakout rooms for meetings and calls, a podcast studio, a relaxation room, a merch wall, and a cold plunge! ….yes, we said a cold plunge.

    In-office gym:Our Company Hub also has a small CrossFit-style gym available for any pickles to use!

    New parent leave:Design Pickle encourages all primary caregivers to take up to 8 weeks leave for a new family member, including adoption, at full salary.

    Paid training and personal development: We offer a yearly stipend for employees to continue growing their skillset and learning things to help them in their careers.

    Stock option potential:Over the course of your time at Design Pickle, you will be eligible to receive a stake in what we’re building here.

    Life-changing massage chair: We change lives through creativity...and massages. Our team has traveled far and wide to take advantage of a life-changing massage chair that is housed in our Company Hub. One massage is all it will take to radically transform your life.

    Pet insurance:Have a furry friend? Design Pickle offers pet insurance through United Pet Care for discounted vet visits, medication, and procedures.

    Team retreats, social events, and adventures: Pickle collaboration is important to us! We host regular social events, get-togethers, and experiences for our staff.

    About Design Pickle

    Design Pickle was founded in 2015 with a vision to change lives through its creative Software, solutions, and services. Since then, the company has grown to be the #1 flat-rate creative services company in the world. We have served tens of thousands of clients with a team that spans the globe.

    In 2019 & 2020, Inc. 5000 listed Design Pickle as one of the fastest-growing companies in America.

    We are a company that takes our core values to heart:

    Friendly

    We aim for Mister-Rogers-Level friendliness; every interaction comes from a place of inclusion, empathy, kindness, and respect.

    Smart-Working

    We are resourceful, efficient, and committed to constant improvement by leveraging our time, technology, and resources.

    Truth

    We speak from the heart, operate with integrity, and guide every decision, conversation, and action with honesty (even when no one is looking).

    Service

    We embrace our collective responsibility to delight customers, support our teammates, and give back to the community.

    Tenacious

    We are ambitious creators with grit by the jarful. We take ownership of our decisions and grow from our mistakes.

    You can learn more about our company, our vision, and what we stand for on our website and social channels. We can’t wait to meet you—thank you in advance for your application!

    Notice to Staffing and Recruiting Agencies

    Design Pickle will not accept resumes from any source other than the candidate. Any unsolicited resume sent to Design Pickle will be considered Design Pickle sourced.

    PM21

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    15d

    Senior Data Scientist

    DreamViewSan Francisco, CA Remote
    sqlDesignc++python

    DreamView is hiring a Remote Senior Data Scientist

    Are you driven to leverage your strong quantitative analysis and skills to solve complex and large-scale challenges? This job is for you! DreamView's Production Intelligence Tools (QuPIT) team is looking for motivated scientists with strong analytical skills to evolve one of the most sophisticated production management platforms in the world. This role will heavily involve Data Engineering and will require extensive experience with both relational and graph data.

    IMPORTANT: This position is available for full-time remote employment and direct hire only. We do not provide visa sponsorship or C2C opportunities.

    DreamView’s extensive production system comprises thousands of fixed nodes with millions of possible connections between them. Billions of metadata records flow through this system, making the impact of optimal improvements truly innovative. This magnificent challenge is a terrific opportunity to analyze DreamView's existing data and understand, model, simulate, optimize, and reshape one of the world's most complex systems as we transition to a globally distributed data model.

    Your main focus will be on developing a query optimized unified data model, develop predictive models, assist in the development and prototyping of visualization, and support structures for data analysis to identify and evaluate opportunities to improve customer experience, production efficiencies, cost, the efficiency of capital investment, and the effective use of automation. You will identify effective metrics to quantify the improvements resulting from the application of your developed tools and you will evaluate the trade-offs between potentially competing objectives.

    The ideal candidate will demonstrate a deep understanding of statistical and machine learning concepts, technical skills for leveraging analytical tools to solve large-scale problems, technical aptitude to remain abreast with data science-related technologies, leadership in charting new analytical courses, and excitement to take iterative approaches to tackle long-term challenges. The successful candidate will have good communication skills and the ability to speak at a level appropriate for the audience, will collaborate effectively with fellow scientists, software development engineers, and product managers, and will deliver business value in a close partnership with many stakeholders from operations, finance, IT, and business leadership.

    Requirements

    • Minimum M.S. or equivalent in Statistics, Mathematics, Engineering, Computer Science, or related analytical disciplines.
    • Deep understanding of regression modeling, forecasting techniques, time series analysis, machine-learning concepts such as supervised and unsupervised learning, classification, random forest, etc.
    • Experience with graph data, and graph databases
    • Experience with big data: extraction, processing, filtering, and presenting large data quantities (100K to Millions of rows) via technologies including Calcite, SQL Engines, and various data pipelines
    • Experience one or more programming languages (e.g. Go, Julia, Python, C, C++, etc.)
    • Familiarity with some of the clustered data processing tools such as Hadoop, Spark, Map-reduce, and Hive
    • Familiarity with Logistics/Supply Chain, or related production Businesses.

    Preferred Requirements

    • Ph.D. or MS in Statistics, Mathematics, Engineering, Computer Science, or related analytical disciplines
    • Experience in leveraging analytics to drive the generation of business value in related business sectors such as Production, Logistics and Supply Chains, Transportation, or large-scale Engineering.
    • Experience working with global scale platforms
    • Experience within Google Cloud Platform
    • Experience using statistical, simulation, visualization, and machine learning and data science tools from vendors like Nvidia, including RAPIDS
    • Experience in developing machine-learning algorithms, statistical and mathematical optimization models, and simulation and visualization tools
    • Ability to communicate technical concepts and solutions at a level appropriate for technical and non-technical audiences.


    *Note: Please make sure to provide the link to your Github.

    About DreamView

    DreamView Studios was founded by veteran CGI visionaries with 100+ years combined experience in creating CGI & Visual Effects for blockbuster movies, AAA games, commercials, and eCommerce products, hailing from companies such as Disney, Industrial Light & Magic, Pixar, and Electronic Arts.

    The DreamView™ cloud platform and production services help businesses create, manage, and distribute photoreal and Augmented Reality CGI products and media for eCommerce sites, marketing initiatives, consumer experiences, and more. Virtual products, lifestyle scenes, and video creation is not only faster and less costly than traditional set design and layout, but also provide infinitely reusable 3D CGI assets and media. The company’s proprietary platform and process facilitates streamlined product development and visualization, and is globally scalable.

    DreamView's team is completely virtual with employees across the globe. We offer competitive compensation, benefits, unlimited time-off, massive growth opportunities, and a supportive and knowledgeable team to facilitate your success.

    DreamView is committed to a diverse and inclusive workplace and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statuses.

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    13d

    Data Analyst

    BenefitfocusRemote, United States

    Benefitfocus is hiring a Remote Data Analyst

    Description

    Key Responsibilities: • Perform triage, root cause analysis, and corrections to data issues found during validations, reported by customers, reported by internal teams, or exceptions reports from integrated partners • Following review of validation warnings, exercise judgement in making file delivery decision • Coordinate fixes or improvements to data issues across multiple internal departments and customers • Resolve customer and internal escalations in a timely manner • Perform prioritization of daily tasks to ensure on time file delivery and timely corrections • Perform UAT and release day validations for quarterly releases • Exercise judgment in escalating issues to management • Proactively notify internal teams if/when files will not meet their agreed upon deadlines • Develop relationships with internal Benefitfocus teams • Train new team members on processes and tools for performing Data Analyst duties • Identify opportunities to improve our processes or technology to achieve increased efficiency and/or quality • Occasional weekend and over-time support Education, Experience & Certifications: • BA/BS degree or equivalent. • 0-2 years of relevant experience.

    Benefitfocus is committed to providing a diverse and inclusive workplace in which equality, representation and respect create a culture of belonging. It is Benefitfocus’ policy to encourage diversity in hiring, recognizing that this enriches the work environment for all Benefitfocus Associates and that a broad variety of perspectives enhances decision-making and creativity. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability. Benefitfocus is an Equal Opportunity Employer Minority/Female/Disability/Veteran.

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    17d

    Data Analyst

    True FitRemote
    sqlpython

    True Fit is hiring a Remote Data Analyst

    Who We Are
    True Fit is the industry's leading consumer experience platform leveraged by apparel and footwear retailers to decode fit and size and connect shoppers with only what they love. It has organized and connected the broadest footwear, apparel and consumer data in the world to provide best in class fit recommendations covering the industry’s brands and styles. The platform unites social, general and personalized fit guidance into one cohesive experience, driving shopper confidence and loyalty.

    Through serving shoppers across its network of retailers’ websites, True Fit delivers rich datasets back to retailers to inform their strategies and initiatives - from marketing and merchandising to sourcing and product development.  These data sets serve a tremendous need in today’s shifting market - who is this new shopper and how can they be met with relevance?

    True Fit is led by an experienced team of executives and leaders from fashion, retail, big data and ecommerce, and is backed by top investors.

    True Fit is looking for a Data Analyst to work with our team in the US. True Fit is 100% remote, so you can work from almost anywhere!

    The Role

    True Fit is searching for a Data Analyst to be an important part of our Data Science & Engineering department. We are looking for someone who is excited to problem solve and dig into the data. Interest in retail, fashion, or how clothes fit is a plus! This position is open to candidates who currently reside in the United States or United Kingdom.

     

    Key Responsibilities

    You’ll be involved in a number of different projects including:

    • Driving the performance optimization of our user experience to create the best size and fit experience for our online shoppers.
    • Providing guidance, analyses, and interpretations of performance validation tests to internal clients
    • Reporting on and interpreting company metrics
    • Deep investigations to solve unstructured/ambiguous problems including discovering unknown issues or trends in how shoppers interact with and use our recommendations that can influence product performance and our future roadmap

    Desired Skills and Experience

    • A Bachelor’s degree with courses or experiences in a quantitative field or equivalent work experience.
    • Exposure or experience to some coding languages (e.g. Python, SQL, R, Matlab) 

    Why True Fit?

    One size does not fit all in what you wear or your True Fit career. Everyone at True Fit has the opportunity to push their professional boundaries, while balancing personal ambitions.

    We believe that how we dress is an expression of who we are and the confidence we feel. As an EEO employer, we work to help all team members experience an inclusive, diverse and accepting work environment, so you can beTrue To You.

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    15d

    UX Researcher and Designer

    figmaDesignmobileuiUX

    Snap! Raise is hiring a Remote UX Researcher and Designer

    The opportunity 

     

    Snap! Mobile is looking for a UX Researcher & Designer to help us expand our comprehensive financial management suite, providing non-profits of all sizes with an all-in-one solution for banking, payment processing, fundraising, financial controls & planning, and risk reduction. As UX Researcher & Designer, you will play an integral role in taking a novel financial management product to market in the US high school market to support youth sports and activities, and then move further with additional Snap! Mobile product lines.

     

     

    What you'll do as a UX Researcher & Designer

    •  Partner with Product Managers, Engineers, and internal stakeholders to discover and design our core product experience. This includes dashboards, financial management tools, workflows, eCommerce, and more
    • Drive research and customer discovery to understand our customers’ needs/pain points, and to use those insights to improve our web and app product experiences

     

    What we're looking for in a UX Researcher & Designer

    •  5+ years of experience in UX design and research in digital with websites and/or apps
    • Own customer discovery and become an expert on the financial practices and challenges of schools in addition to discovery for all Snap! Mobile products
    • Research, discover and define customer personas, customer workflows and processes
    • Conduct customer interviews, surveys, ideation sessions, usability evaluations and other research methods
    • Read between the lines to find insights and turn them into novel product designs that work for the customer and our business
    • Create wireframes and mockups to validate and invalidate design hypotheses with prospective customers
    • Collaborate with the VP of FinTech and Spend product team to achieve product-market fit with schools
    • Strong portfolio that highlights solid UI and visual design skills, research, mobile design, persona creation, and design process
    • High level of proficiency with Figma
    • A track record of synthesizing multiple and diverse inputs from various sources into unified and useable functionality
    • Ability to explain your process and design decisions to your cross-functional partners
    • Experience in some of the following areas: fintech, accounting, eCommerce, visualizations, workflow software, graphic design

     

    You will thrive as a UX Researcher & Designer if…

    • You're self-motivated with a growth mindset
    • You have strong organizational skills and the ability to clearly document knowledge and insights
    • You're empathetic, curious, and open-minded
    • You're comfortable networking with prospective customers to conduct interviews and discovery
    • You're able to conduct research in a fully remote setting
    • You're driven to rapidly and iteratively work to improve your designs

     

    Education Requirements

    •  Bachelor’s degree required

     

    Compensation

    •  The position is a salaried, exempt position

     

    About Snap! Mobile:

     We’re creating a new system that helps not-for-profit organizations get the resources they need to build the next generation of leaders and realize their visions. There are a hundred ways you can join us in creating a better tomorrow: donate to a program, buy a T-shirt, or become part of our team. Whatever it is, it will be the most important, meaningful thing you can do, because you’ll be making a difference in the life of a kid. Kids need coaches. Kids need to play. And every kid needs a champion.

     

    Snap! Raise is proud to offer the following benefits:     

    • Medical, Dental, Vision     
    • 401K with a 4% match from the company     
    • 12 paid holidays    
    • Flex Birthday day off    
    • Monthly Wellness Classes (virtually!)    

     

    PM20

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    16d

    UI/UX Researcher

    Cape IncRemote, New York, United States
    figmaDesignInDesignPhotoshopui

    Cape Inc is hiring a Remote UI/UX Researcher

    Company Description

    Our mission is simple: data privacy for all. Founded in 2018, Cape Privacy was created to help protect privacy by default.


    Our foundational core values are those of respect, collaboration and trust. We are proud of maintaining a strong culture of work-life balance. Together we are solving important problems with technology. We believe:


    • Technology should protect our privacy by default
    • Privacy-enhancing technology should be accessible
    • Research into new privacy techniques should be published and peer-reviewed
    • Data science and machine learning has the potential to help solve some of the world's hardest problems


    Cape Privacy enables businesses to run powerful AI predictions on encrypted data stored in private clouds or in third party data cloud platforms like Snowflake. Cape Privacy users can extract powerful insights from previously inaccessible sources of protected data without decryption, helping them obtain a more precise understanding of market trends, their customers, and product performance. With Cape’s technology, privacy and security is protected by default. Cape Privacy is based in New York City and Halifax Canada, with a fully distributed team from Europe to California. The Company is backed by Evolution Equity Partners, Tiger Global Management, boldstart ventures, Version One Ventures, Ridgeline Partners, Haystack, and Radical Ventures. VisitCape Privacyfor more information.


    Job Description


    Your Career

    As a UI/UX Researcher at Cape Privacy, you will play a key role in researching and designing the user experience for our platform offerings.


    You will work closely with stakeholders from engineering, marketing, customer success, and other product functions to develop and execute your strategy. You will have high impact work and the chance to change the future of data privacy and data science! This role reports to the Head of Product.


    Your Impact

    • Researching user needs and workflows, conducting interviews and designing surveys before product development, and for feedback.
    • Developing user personas and creating user-centered designs based on those personas by understanding use cases, business requirements, and user feedback.
    • Generating user flows, wireframes, prototypes and mockups.
    • Designing functional and eye-catching UI elements for all of our user interfaces
    • Collaborating effectively with product, engineering, and management teams
    • Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience.


    Your Experience

    • 3+ years of UI/UX research and design experience.
    • Previous experience with AI/ML, data privacy is a plus.
    • Proficiency with Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop) and prototyping tools such as Figma, InVision, etc.
    • You pay strong attention to detail and have a keen eye for aesthetics.
    • You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
    • You are a strong team player who can collaborate effectively with different stakeholders.
    • Experience setting priorities, problem solving, multi-tasking, and working independently in a high growth, fast-paced environment.


    The Team

    Cape is a fully-remote, growing startup, with team members in the United States, Canada and Europe. This position doesn't require you to move anywhere, and offers perks like support for continued education, summer Fridays, a $3K technology allowance and retirement benefits. We take pride in our work; foster a culture of collaboration, integrity, diversity, and humility; practice continuous improvement; and we take great care of our customers. To learn more about us and our product, check out our website: https://capeprivacy.com. We look forward to hearing from you soon!



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    Design & Multimedia

    15d

    Design Research Lead

    DesignUXc++

    Think Company is hiring a Remote Design Research Lead

    Due to ongoing public health concerns, Think Company continues to operate in the United States as a fully remote company. As such, please consider this a remote (work from home) position. Please note that candidates are expected to operate within Eastern Standard Time Zone business hours.

    We are looking for aDesign Research Leadto join our team at Think Company.

    You should have experience leading major research and design initiatives, being the client’s primary point of contact, and partnering with multi-disciplinary internal teams. If you love solving problems through an intensely collaborative research and design process with both clients and colleagues — and can communicate those ideas clearly — you may be our ideal candidate.

    Our design research leads serve on project teams by leading the creation of research strategies and deliverables, leading Think Sessions, and overseeing other research activities.

    Responsibilities

    • Build and maintain positive relationships with clients
    • Strategize and lead competitive research efforts lead by anappropriate research design strategy needed to answer critical questions
    • Incorporate both qualitative and quantitative research approaches into research efforts 
    • Lead UX research and usability testing sessions
    • Lead and conduct simple quantitative analysis and synthesis of data sets
    • Command a broad set of qualitative and user-centered design research methods (e.g., usability testing, ethnography, diary study)
    • Facilitate research debriefs, brainstorming exercises, and/or other workshops that utilize design thinking approaches to fuel ideation and evaluate product design grounded in research findingswith clients and internal project teams
    • Clearly and effectively present ideas, research plans, findings, and other deliverables to clients
    • Assist with prioritizing research projects by collaborating with market research and other analytics and insights teams
    • Communicate research insights and recommendations in compelling and creative ways with team members and senior management
    • Assist clients in building research practices and customer feedback touchpoints, enabling a continual improvement design and development environment
    • Collaborate with client researchers, designers, stakeholders, and developers to build consensus and support
    • Stay up-to-date on current best practices, trends, and technologies in user experience and design research
    • Mentor and train team members in the development and practice of user experience research techniques, processes and methods

    Requirements

    • Portfolio of work demonstrating experience researching for complex systems, services and user experiences 
    • Minimum of 5 years of relevant experience in the design research field
    • Extreme attention to detail with a focus on efficiency
    • Track record of driving research work streams and deliverables
    • Proven ability to clearly communicate research findings and opportunities to team members and clients in live presentations
    • Exceptional client relationship and consulting skills
    • Proficiency with tools and applications that enable and supplement research efforts in remote environments (usability testing, card sorts, surveys, first click tests, diary studies, etc.)
    • Solid understanding of UX design and front-end development and technology

    Think Company defines and solves business problems for companies across a wide range of industries, from start-ups to Fortune 50 organizations. Our environment is dynamic and highly matrixed, involving design, development, and project management. We do more than production—we conduct discovery, research, ideation, prototyping, testing, and implementation.

    Our employees—Thinkers—present concepts to executive-level stakeholders, answer hard questions, and use evidence to make recommendations. Our solutions often solve the challenges of modern companies—integrating multiple systems, breaking down organizational silos, and creating more holistic service experiences. See examples of our typical projects.

    We are a design firm that encourages fun, creativity, and relationship building. Check out Think Company's Core Values.

    Think Company is dedicated to greater diversity and inclusion within our organization and provides equal opportunity to people of all races, ethnicities, religions, genders, sexual orientations, gender identifications, abilities, income, marital status, ages, philosophies, disabilities, and veteran status.

    Recruiters and staffing companies need not contact us and do not have permission to contact people on our behalf.

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    16d

    Graphic Designer

    wordpresssalesforceDesignGraphic DesignerInDesignPhotoshopcssjavascript

    AAMCO Transmissions and Total Car Care is hiring a Remote Graphic Designer

    JOB TITLE: Graphic Designer

    POSITION LOCATION: Remote

    REPORTS TO: Chief Marketing Officer

    FLSA STATUS: Exempt

    EFFECTIVE DATE: 1/05/2022

    SUMMARY:

    You wake up every morning with a passion for the creative. You love working with a great team but also thrive doing independent work. You’re a self-starter, make your own schedule with ease and have the discipline needed to keep multiple projects on track at a time. You’re also customer obsessed and constantly think about how to make things simpler for real people. As Graphic Designer, you are a “keeper of the Brand”, and you know how important that is. On your watch, rogue fonts are met with lightning-like reflexes and meet a quick demise. You seek out and destroy inconsistent formatting, low quality images and unapproved use of our brand faster than Adobe renames its products. You’re like a Jedi with safer working conditions.

    If this describes you, you may be an excellent fit to work with an iconic American automotive brand where your work ties to a clear and important sense of purpose. After all, cars are more than a status symbol or weekend hobby—cars keep our economy moving and keep families safe as they do the critical work in our communities. And deliver donuts.

    We are a cohesive, positive team of mostly stable and relatively normal marketers who love our work. Our team supports both the AAMCO Franchise system and our Corporate owned locations. Your role will be to provide assets through our team of highly skilled marketing managers to support each of our locations plus our corporate initiatives.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Prepares work to be accomplished by gathering information and materials.

    • Plans concept by studying information and materials.

    • Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.

    • Obtains approval of concept by submitting rough layout for approval.

    • Prepares finished copy and art by operating typesetting, printing, and similar equipment, purchasing from vendors.

    • Prepares final layout by marking and pasting up finished copy and art.

    • Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment.

    • Completes projects by coordinating with outside agencies, art services, printers, etc.

    • Maintains technical knowledge by attending design workshops; reviewing professional publications; participating in professional societies.

    • Contributes to team effort by accomplishing related results as needed.

    • Performs other related duties as assigned by management.

    QUALIFICATIONS:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION AND/OR EXPERIENCE:

    • Bachelor’s degree (B.A.) or equivalent

    • Two to four years related experience in graphic design

    • Extensive experience with Illustrator, PowerPoint, Photoshop and InDesign, specifically with mockups, web design and multimedia presentation

    • Experience working with WordPress templates and Instapage

    • Experience working with video & animation tools

    • Commitment to excellence and high standards

    • Adobe Illustrator, Adobe Dreamweaver, Adobe InDesign

    • Working knowledge of CSS, HTML, Adobe Suite, and JavaScript a plus

    • Excellent written, oral & interpersonal communication skills

    • Excellent presentation skills

    • Ability to manage priorities and workflow

    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

    • Ability to deal effectively with a diversity of individuals at all organizational levels.

    REASONING ABILITY:

    Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    COMPUTER SKILLS:

    To perform this job successfully, an individual should have knowledge of Microsoft Office products and Desktop Publishing Tools.; Database Software; Electronic Mail Software (Outlook); Salesforce

    OTHER SKILLS AND ABILITIES:

    · Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.

    · Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented.

    · Remain calm and professional in stressful situations.

    · Detail oriented while maintaining an extremely positive attitude.

    · Must be able to work independently and productively with minimum supervision.

    · Recognize problems, identify possible causes and resolve routine problems.

    · Team player with a "can do" attitude that can work in a fast-paced environment.

    · Ability to establish and maintain professional atmosphere for employees, clients and customers

    · Forward-thinking and creative individual with high ethical standards and an appropriate professional image.

    · A well organized and self-directed individual who is a team player and takes initiative.

    · Excellent analytical and problem-solving skills.

    · Ability to manage multiple projects concurrently

    · Strong communication and interpersonal skills.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

    The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

    See more jobs at AAMCO Transmissions and Total Car Care

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    15d

    Senior Product Designer (UI)

    NumoRemote
    remote-firstfigmaDesignui

    Numo is hiring a Remote Senior Product Designer (UI)

    Atlas is modern document management for the enterprise. Today's business landscape demands powerful tools for collaboration, speed, and governance for content, and yet too many teams are still emailing Word docs and making edits by hand. Atlas puts lightweight and flexible document control in the hands of any business through the seamless integration of version control, workflow, and templating.

    We’re looking for a Senior Product Designer (UI) to join our remote-first team.As a Senior Product Designer, you will help support our flagship enterprise policy management tool through its crucial early phases. We're looking for someone who can bring a balance of interaction and visual design skills to our design team as we refine our product-market fit, deliver on our first customer implementation, and build a world class product.

    You:

    • Possess experience spanning interviewing stakeholders to low fidelity prototypes to final visual design, with proficiency in high fidelity visual design
    • Exhibit interest in designing solutions for enterprise scale workflows and large, complex data sets
    • Draw energy and inspiration from the early startup phase of a company

    What you’ll work on:

    • Be an active contributor to our team's product development lifecycle, collaborating with product, engineering, and customer stakeholders
    • Apply advanced skills in composition, hierarchy, color, typography, and iconography to help users successfully navigate their product experience
    • Maintain and expand our product design system
    • Create high fidelity prototypes to facilitate efficient product development
    • Provide design support for product marketing and sales deliverables
    • Define seamless user flows and intuitive experiences as we expand our product offering
    • Apply best practices for human-centric design to common visual and usability challenges
    • Support regular user research that informs product strategy and improves general usability
    • Stay apprised of market, competitive landscape, and product usage metrics to inform decisions

    What we’re looking for:

    • An online portfolio that demonstrates a breadth of design capabilities as well as design process
    • Proficiency in Figma and Adobe Creative Suite
    • Prior experience designing for SaaS web applications is a plus
    • Prior experience designing for the enterprise is a plus
    • Excellent communication and collaboration abilities with cross-functional teams
    • Ability to work independently and collaboratively as needed

    What we offer:

    • A diverse, equitable, and inclusive team culture
    • Competitive salary, great benefits, work-life balance & flexibility
    • Opportunity to own equity in the Atlas product
    • Learn more at numo.com

    Atlas is a remote-first team. Candidates located anywhere in the U.S. are encouraged to apply.

    See more jobs at Numo

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    17d

    Senior Producer

    WebuildRemote, California, United States
    jirafigmaDesignmobileslack

    Webuild is hiring a Remote Senior Producer

    About Us

    We’rewebuild, a global team of makers and thinkers. We’re a friendly group of designers, strategists, producers, and product managers. We love what we do. We nurture growth and champion possibility. And we are all passionate about product design. And tacos. (Extra guac!) We embrace and celebrate diversity and enjoy learning about each other’s cultures.


    Through investigation, design, testing, and iteration, we help our clients reach their target audiences, make impressions, convert, retain, and grow. Our expertise in and obsession with strategy, design, and optimization makes us a triple threat to deliver the very best user experience. And while we love what we do at work, we love our lives away from the computer, too. We’re all about that work/life balance.


    Position Summary

    We’re looking for a driven, experienced Senior Producer responsible for the successful delivery of a variety of web and mobile app projects. This individual will also be the primary interface between clients and the internal design team by creating project production strategies, budgets, timelines, resource allocations, and accountable to the client satisfaction of the final deliverables. Producers at webuild are highly motivated, organized individuals with exceptional communication and people skills. They have experience leading project teams and approach new tasks with an open mind, are able to prioritize effectively and work quickly to support the team and clients. 


    The Senior Producer will be a key stakeholder in the overall business performance and future strategy of the agency by building the Production team as the company grows. The role will manage one Producer to start and report directly to the CEO.


    Responsibilities

    • Lead digital projects from start to finish by managing timelines, budgets, resourcing, workflows, and overall production strategy
    • Responsible for creating project scopes, timelines, budgets, and staffing strategies required to produce exceptional work
    • Manage and develop senior level relationships with both existing and new clients
    • Develop and maintain strategic relationships with freelancers, vendors, and other agency partners
    • Partner with other agency stakeholders to determine technical feasibility of projects
    • Manage and coach other Producers and ensure job satisfaction and professional development
    • Deliver recurring project health reports and updates to leadership to ensure projects are on-time, within scope, and within budget
    • Implement and manage the execution of the Project Retro process and ensure results are applied to future projects
    • Create and maintain Production documentation for project workflows and implement new tools/systems improving the overall collaboration and quality of the work
    • Training and onboard new employees on production processes, systems, and tools/templates used to manage the end-to-end execution of projects
    • Proactively anticipate any potential project risks and identify solutions to address them in advance
    • Encourage and facilitate close collaboration and open, transparent communication within all-remote, cross-functional product teams
    • Contribute to new business strategy, approve scopes of work and oversee resource allocation for new projects


    The Ideal Candidate

    • You are passionate, care deeply about the details and bring an amazing amount of heart and hustle to everything you do.
    • You have great people skills and working with people from different cultures/who have different personalities comes easily to you. 
    • You are an exceptional communicator and comfortable interfacing with clients directly by managing the day-to-day project communications. 
    • You are a self-starter and thrive when you are able to identify opportunities, create solutions, and ultimately add value to an organization.
    • You work great under pressure and manage the team effectively in these conditions. 
    • You love to learn new things and technologies to keep up with the latest trends in the industry.
    • You are great at delivering and receiving feedback. 
    • You are organized and can juggle many details and competing priorities. 


    Requirements

    • 6+ years experience as a digital producer at a digital agency or similar
    • Experience managing small-to-large scale product, web, and mobile app design projects
    • Minimum 4+ years of experience in a client-facing role
    • Familiarity with project management tools is a must (any of the following: Notion, Asana, JIRA, ClickUp, etc.) 
    • Bonus points if you know Slack, Harvest, Google Suite, and have used design tools like Figma
    • Growth mindset with the ability to patiently learn, contribute, and work under pressure within a strategically growing, small company environment 
    • You love astonishing customers and delivering high quality work. You have superior communication skills


    Role Details

    • Full time 40hrs/week
    • Competitive annual base salary
    • Eligible to work in the US 
    • Remote, California preferred
    • Role reports to: Founder/CEO
    • Benefits included
      • Health insurance premiums 100% covered
      • Dental/Vision insurance
      • HSA benefits
      • Internet stipend & home office expense budget
      • Education benefits
      • Paid parental leave
      • 401(k) matching
      • Paid vacation 
      • And more!

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    15d

    UX/UI Product Designer

    agilefigmasketchDesignmobileiosUXandroid

    Koombea Inc is hiring a Remote UX/UI Product Designer

    Why Apply to Koombea?

    Did you know that Koombea is one of Latin America's fastest-growing software development companies? We help our clients all over the world build digital products that make users' lives better.

    By joining our team, you will not only receive amazing benefits and become part of a flexible and innovative work culture. You will also get to share directly with some of the region's most talented and intelligent software developers.

     

    The Job

    As a UX/UI Product Designer at Koombea, you will make the design decisions in web and mobile projects, ensure that the product experiences are valuable to our end-users, deal with complex problems, and transform them into intuitive, accessible, and easy-to-use experiences.

    You will work with complex requirements and help set a vision for the product grounded in those needs and collaborate with a cross-functional team to build iteratively.

     

    What You’ll Do

    • Facilitate the client's product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.
    • Work directly with engineers, delivering them product specs and assets.
    • Design mockups and high-fidelity user interfaces.
    • Work on cross-platform applications to develop user experiences covering mobile, web, and desktop platforms.
    • Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
    • Make strategic design and user-experience decisions related to core and new functions and features.
    • Contribute to high-level strategic decisions with the rest of the team.

     

    What You Bring to the Team

    • 2+ years of experience designing complex products for mobile and desktop devices in an Agile environment l Must Have.
    • Prototyped with tools like Figma, Sketch InVision, or Flinto App l Must Have.
    • Experience in creating wireframes, storyboards, user flows, process flows, and site maps l Must Have.
    • Interest in constantly keeping up-to-date on the latest trends, best practices, and competitive activity l Must Have.
    • A portfolio of work samples showcasing the qualifications above l Must Have.
    • Experience with responsive design and the mobile-first approach l Nice to Have.
    • Experience with UX Research methods, planning, and data analysis l Nice to Have.
    • Proficient with Figma industry standard for design and prototyping l Nice to Have.
    • Knowledge on the creation of Design systems on Figma l Nice to Have.

     

    We Offer You

    • Flexible Working Schedule
    • Health Insurance
    • Remote Work
    • Competitive Compensation
    • Performance Bonuses
    • Surprise Goodies

    + Many Cool Benefits

     

    About Koombea

    Koombea is an international app development company founded in 2007. We've built hundreds of apps. Some of them have been acquired by companies like Google, Motorola Solutions, Demandforce, Facebook, and Skype.

     

    Life at Koombea

    If you are looking for a fun and international environment where you can interact with super-smart people, this is the right place for you. 

    Join our company and enjoy a healthy work-life balance where flexibility is vital. You will be able to manage your schedule and your career so that you make the most out of your experience at Koombea.

     

    Hiring Process

    1. Apply

    Send us your CV and our team of recruiters will evaluate it.

    2. Interviews

    Key team members will invite you to meetings to get to know you better.

    3. Design Test

    You’ll get to show off your technical skills.

    4. Decision

    We will let you know if there is a strong fit.

     

    Do you have any questions? 

    We’d love to hear from you. 

    Feel free to contact us at recruiting@koombea.com

     

    Related Jobs

    1. Senior Android Native Developer
    2. Senior/Mid iOS Native Developer

     

    Not ready to apply? 

    Follow us, join our community and stay in the loop.

     

    #Li-Remote

     

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    17d

    Design Director

    figmaDesignmobileuiUX

    Smart, Savvy + Associates is hiring a Remote Design Director

    You’re an accomplished designer with a full stack design background that covers everything including UX and UI. Shaping and fine-tuning design teams and processes to create top-notch work is part of your expertise. 

    Collaborative and ego-less, you’re always willing to roll up your sleeves and get the work done to support your team on multiple projects, tight deadlines and constraint solutions.  

    Our client, a design-led digital agency, is looking for the right person to lead their design team and function, collaborating with various stakeholders. This individual naturally gravitates toward human-centered, mobile first, design component systems thinking and solutions.  

    This is a full-time role with the option of working remotely and is open to individuals legally able to work in Canada. 

    About the role 

    • Work closely with the strategy team to solve complex project challenges and identify opportunities to ensure design is focused on the right solutions 
    • Lead and nurture a team of designers, challenging and growing their design thinking and skills  
    • Innovate and enhance design ops (tools, processes and approach) to best support a range of clients’ needs 
    • Serve as an influential design-focused voice on the management team 
    • Coach designers, broader team and clients on and through recommended UI and UX approaches for projects 
    • Oversee, assign and support the design team’s UI and UX tasks and deliverables 
    • Mentor the team (and assist clients) in finding design solutions that merge brand guidelines and business goals for each project  
    • Lead the consultation and collaboration process to ensure designs and components are achievable, meet end user needs and stay within the scope parameters 
    • Monitor deliverables and time for tasks and assignments, advising on whether deadlines will be met 
    • Leverage data and insights to diagnose and articulate design challenges and solutions 
    • Stay up to date on trends, research, best practices related to design and ecommerce 

    About you 

    • 7+ years of design experience, including 2-3 years managing and developing a team of direct reports 
    • Degree related to visual design 
    • Full stack design background  
    • Strong ability to present design approaches, thinking and work 
    • Solid portfolio of work featuring well-known consumer brands 
    • Strong EQ that’s attuned to team members, internal and external stakeholders and their needs 
    • Thorough, detail-oriented and highly organized with people, designs and files 
    • Strong working knowledge of Harvest Time Tracking & Harvest Forecast Resources, Figma, Miro 
    • Shopify Plus/e-commerce experience is an asset 
    • Experience in an agency setting is an asset 

     

    About Smart, Savvy + Associates 

    Our team are experts in helping leaders find marketing, creative and communications professionals in the Pacific Northwest. Our specialty is in building strong relationships: we get to know our candidates and we take the time to explore the job requirements, workplace culture and business objectives surrounding each hire. Our goal is to uncover the “right fit” candidates who can deliver inspiring results and who can grow with our clients over the long term.  

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    13d

    UX/UI Designer - Healthcare Background

    sketchDesignPhotoshop

    IntelliPro Group Inc. is hiring a Remote UX/UI Designer - Healthcare Background

    We are looking for a senior UX/UI designer who has a passion for User Experience principles and interaction design. Someone who is deeply driven about design, product, and the end-to-end user experience, understanding the impact that his/her work will have on people’s lives.

    Partnering with the CEO and the other leaders, you will have a unique opportunity to shape the direction of a young company and its next generation of products during a period of significant growth.

    We are looking for a curious, creative, innovative and disruptive design leader with a proven track record of analysing the business needs and partnering with cross-functional teams to deliver the most optimal user experience.

     

    Responsibilities

    Lead and conduct user research for concept validation or usability tests, and synthesizing feedback into actionable reports

    Provide insights to the product development team and document user goals, needs, motivations and pain points through user personas, use cases, and experience maps

    Create user flows, storyboards, design mockups, interactive experience prototypes, future state visions and production ready final assets

    Communicate design intent to internal and external teams and clearly represent your design work clearly and persuasively across different audiences with minimal conflict and complication through effective storytelling

    Take ownership of product user experience patterns, creating design systems and style guides that enable designers, developers, and product managers to effectively build intuitive and beautiful products

    Passionately advocate for human-centered design and actively help grow the design culture 

    You must be able to work well with others that approach problems from different perspectives, but you will be expected to challenge and change the way we operate as we mature.

     

    Qualifications

    Bachelor’s degree in related field; or equivalent experience.

    Experience in working with data driven applications, visualization and SaaS is preferred

    Experience Working In Healthcare, Medical Or Similar Fields is a strong asset


    Proficiency in Design Research, pulling from, but not limited to: Design Thinking, Human-Centered, service design methodologies and other user-centric problem-solving methodologies

    Expert proficiency in digital prototyping tools including: Sketch, InVision, Framer, Origami, Axure, Photoshop or similar tools

    Experience working in creative cultures who foster innovation.

    Ability to communicate about design in a clear and effective manner.

    Portfolio demonstrating process, outcomes and quality in areas of User Interaction, Experience and Research is a strong asset

    Highly collaborative team player with a roll-up-one’s-sleeves attitude, and innate sense of proactivity

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

    See more jobs at IntelliPro Group Inc.

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    Development Operations

    17d

    DevOps Engineer

    Super DispatchMexico City, MX Remote
    terraformansibledockerkuberneteslinuxpythonAWSjavascript

    Super Dispatch is hiring a Remote DevOps Engineer

    Super Dispatch is looking for an experienced DevOps Engineer who understands both infrastructure and software development, and can improve the both by using the industry’s best practices and standards.

    Responsibilities:

    • Closely collaborate with Engineering/Product teams to improve the development and deployment processes that improves the DevOps culture at the company.
    • Own the cloud infrastructure of the Super Dispatch platform: its maintainability, scalability, and reliability.
    • Keep the security of the infrastructure and products at high level.
    • Improve observability across products and teams, always keep improving the performance of the platform.
    • Keep documenting and sharing your knowledge with the team.
    • Find and remove single points of failure in the systems.
    • Bring better practices, tools, and architectures that significantly improves the performance of the teams and systems.
    • Designing and implementing of auto-scaling solutions.

    Candidate Experience:

    • 2+ years of experience with Cloud Infrastructure on GCP (or AWS) for a medium to large sized company.
    • Familiar and has experience with containerization techniques (Docker).
    • Proficient with Linux: can write bash scripts, has experience with networking, cron jobs, user management, and understands basic security principles.
    • Managing large Kubernetes clusters powering microservice-oriented architectures.
    • Experience with IaC (infrastructure as code) frameworks and configuration management tools such as Terraform, Ansible, Puppet, or Chef.
    • Have deep knowledge of at least one programming language, e.g. Go, Python, JavaScript, etc.
    • Experience working with monitoring and logging technologies like Datadog, Prometheus, New Relic, EFK.
    • Demonstrated expertise for leading cross-team technical engineering initiatives around infrastructure automation, cloud efficiency, and adopting best practices.

    Candidate Profile:

    • Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
    • Infrastructure expertise: You have experience scaling production software to support rapid growth, monitoring production systems, and managing resource constraints.
    • Working in production: You have experience debugging systems in production. You appreciate the skill and challenge of replacing production components with minimal user disruption. You are able to be on an on-call rotation.
    • Pragmatic and business-oriented: You care about business impact and prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
    • Not ideological about technology: To you, technologies and programming languages are about tradeoffs. You may be opinionated, but you're not ideological and can learn new technologies as you go.
    • Excellent communication, interpersonal, and organizational skills - you are a great writer, speaker, and listener. You can communicate technical concepts to both technical and non-technical audiences.
    • Team player - you have a collaborative mindset and the ability to build positive relationships with individuals across the organization.
    • Open and positive - you have the willingness to learn and are open to criticism and new ideas.
    • Proactive - you act without being told what to do and regularly bring new ideas and perspectives.
    • Highly motivated - you are a self-starter with a strong work ethic.
    • Flexibility - you adjust quickly to changing priorities and conditions, you respond positively to complexity and change.
    • Sense of urgency - you thrive in a fast-paced, get-it-done environment.
    • Bonus points for: certificates in related fields (Cloud Computing, Infrastructure, CI/CD).

    Growth Plan:

    Within 1 month, you’ll…

    • Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we're building.
    • Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.
    • Have knowledge on how applications run on the cloud, how the performance is measured, how development and deployment are managed.
    • Build a roadmap for upcoming improvements and initiatives, start implementing it.

    Within 3 months, you’ll…

    • Start measuring and improving the deployment process; remove bottlenecks and challenges with the teams so they can deploy any time they want.
    • Experiment with IaC (infrastructure as code) frameworks, start describing the infrastructure using one of them.
    • Implement key metrics for the application and infrastructure performance monitoring.

    Within 6 months, you’ll…

    • Start expanding your involvement and work with different teams on their challenges and improvements.
    • Integrate the best DevOps practices into the development process.

    Within 12 months, you’ll…

    • Keep improving the DevOps culture at the company.
    • Reach the high performance in the deployment process and running applications on the cloud.
    • Leverage tools, applications, and services used by Engineering on the infrastructure.

    See more jobs at Super Dispatch

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    16d

    Systems Administrator / IT Developer

    CentevaRemote
    Design

    Centeva is hiring a Remote Systems Administrator / IT Developer

    Program Implementation (PI) Group

    Tier 3--Operations Maintenance and Support (OMS) /IT Developer/SysAdmin–Remote Position

    Primary Responsibilities

    • Sustainment of JALFHCC applications to include existing and enhanced or added software Applications
    • Tier 3 support to diagnose and correct issues/errors in the JALFHCC application code
    • Update the software code, software design diagrams, application drawings, System Design Documents, Interface Control Documents (ICDs), and any other artifacts, as needed in software tracking tools
    • Update Sustainment source code
    • Maintain the baseline software and operating system for Test Environments (i.e., Silver, Gold and Pre-Production) by installing security patches as directed by the COR to ensure Information assurance of the Environments.
    • Coordinate production releases with VA lead and other VA teams
    • Review defects and update the Sustainment Defect Log in VA tool.  For defect repairs of 508 compliance or Authority to Operate (ATO) issues, upload the compliance paperwork for mitigation of the issue
    • Maintain the interfaces (FMS, CCS, eCMS, CDW and SNOW) along with the interface between VA and DoD at JALFHCC via the messaging service (Health Connect) and IBM integration tools
    • Deliver developed Source Code in VA code repository for every sprint
    • Deploy the software to the User Acceptance Test (UAT) environment and support the maintenance of that environment for the duration of the tests.
    • Escalate to OIT Major Incident Management when Priority 1/Priority 2 outages occur
    • Escalate to MEDLOG IT PMO/Defense Health Agency (DHA) (DMLSS product owner) when outages occur
    • Assist in managing/supporting Tier 3 interagency testing of SNOW escalation of tickets
    • Manage, track and remediate findings and defects from all associated tests.
    • Experienced System Admin skill with VA or other government IT systems

    General Task Responsibilities 

    • Tier 3 support of Health Connect server certifications/ security updates and mirror swaps
    • Assist in executing and implementing software releases for DMLSS Health Connect
    • Train new Tier 3 techs on new code changes for new site implementation/post deployment needs
    • Assist in maintaining appropriate SNOW dashboards
    • Assist in producing weekly, monthly and yearly ticketing status reports
    • Participate in Implementation functions/calls which may have sustainment impacts
    • Anticipate/communicate needs for future OMS growth as sites are added
    • Assist in creating Help Desk artifacts/communicate & follow escalation procedures
    • Assist in create/maintain Sustainment Production Operation Manual (POM) for SCM product. POM is an application-specific document containing detailed topology, dependencies, support structure, monitoring specifics, maintenance windows, etc. POM is intended to provide Field Operations staff the necessary instructions to operate and support production computer systems.
    • Collaborate with Infrastructure team on new releases/products and upgrades of existing infrastructure
    • Collaborate with Infrastructure/Solutions team on training of new software/hardware for operational support purposes
    • Provide/review Sustainment Test Plan to include test execution data, and test cases/scripts for each build.
    • Provide information to update the existing Quality Assurance Management (QAM) Plan and the Communications Management Plan quarterly as part of the updates to the CPMP.
    • Assist/conduct software testing and evaluation in support of all sustainment releases. Testing within the JALFHCC Application VA Silver (development), Gold (test), and Pre-Production test environments. Shall conduct Unit Testing, Integration Testing, Regression Testing, Functional Testing, and Cybersecurity Testing as to fit for use
    • Provide all Development Test Results in the VA code repository tool which is the final piece of data that completes the Requirements Traceability Matrix (RTM).
    • Maintain a Sustainment User Manuals for each Software Application. The Sustainment User Manual addresses procedural information for the business users on daily operational use of the software.
    • Coordinate requirements management with VA stakeholders to include requirement assessment, design, development, and testing
    • Follow the existing VA policies and procedures on system security and data privacy; keep the Program’s existing documents on application security, system security, and data protection current; and provide any new security artifacts that may be created
    • Support Field Security Services (FSS) ISOs and Office of Cyber Security (OCS)
    • Security Control Assessment (SCA) team for assessment requirements as detailed in VA Directive and Handbook 6500 Information Security Program, VA Handbook 6500.3 Certification and Accreditation of VA Information Systems
    • Provide support by identifying, documenting, reviewing, and maintaining the A&A Artifacts as needed to support an ATO request in accordance with VA policy and Federal Law and guidelines, as detailed in NIST SP 800-37 Rev 1 Guide for Applying the Risk Management Framework to Federal Information Systems:
    • Collaborate on the bi-directional data flow between VA and DMLSS and the Defense Logistics Agency (DLA) Transaction Services and the Data Management Interface (DMI) service at AITC, data standards, and impacts to existing VA data models and mappings across repositories
    • Perform Integration with Software and Databases at the FHCC as they impact SCM Product (now DMLSS)
    • Maintain the SCM Product (DMLSS) interface, interoperability between DoD and VA, and any changes to the data files which were developed
    • Provide /support Section 508 Requirements compliance of SCM Product (DMLSS) being supported

    Required skills/status/ availability:

    • 5 yrs + Operations/Sustainment experience
    • 5 yrs + Systems or System Admin/IT experience
    • Customer support experience
    • Availability to provide remote support 7am-5pm local server time, includes CST, EST & PST time zones
    • Ability to secure VA Moderate/MBI Clearance
    • Ability to prove COVID vaccination status per federal govt mandate

    Preferred skills:

    • Experience with InterSystems Health Connect
    • Experience with trouble ticketing systems (Remedy, ServiceNow)
    • Dept of Veteran Affairs or other govt agency IT developer /system admin experience

    Benefits: 

    • Health, dental, and vision insurance; 80% of all plan member premiums are paid by Centeva
    • Employee Life Insurance
    • Short and Long-Term Disability Insurance
    • PTO and all 10 Federal Holidays as paid days off
    • 401(k) with 100% employer match up to 4%
    • Paid gym membership
    • Professional certification course and examination reimbursement
    • Professional development and training

     

     

     

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    15d

    Site Reliability Engineer

    Designansibledockerpythonjavascript

    Southern Talent Specialists is hiring a Remote Site Reliability Engineer

    Site Reliability Engineer

     

    • Identify opportunities, design, write, and deploy solutions to improve system reliability.

    • Solve complex problems related to infrastructure cloud services and build automations to prevent problem recurrence.

    • Develop a deep understanding of service topology and the dependencies required to troubleshoot issues and define mitigations.

    • Identify improvements and/or gaps in system monitoring in support of stability, reliability and resiliency standards. Implement and document improvements in ever-evolving runbooks and team communications.

    • Strong technical curiosity and desire to a develop deep understanding of services and technologies.

    • The ability to communicate in a clear, concise manner, understanding the broad audience(s) that may be present in troubleshooting and engineering calls. Maintain consistent branding and knowledge of project and support deliverables and commitments.

     

    Primary Skills

    minimum of 2 years of each of the following:

    • Python
    • Ansible
    • OKD
    • Docker
    • Javascript

     

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    General & Administrative

    16d

    Associate People Operations

    SquadStackDelhi NCR, Bengaluru, IN Remote
    2 years of experience

    SquadStack is hiring a Remote Associate People Operations

    At SquadStack, our vision is to create the ultimate sales acceleration stack for businesses around the world. Our Products: SquadIQ and ClassifyIt.

    We are building a world-class, people-first, and inclusive organization. We are hiring for the role of People Operations Associate, would you like to be part of this insane and highly rewarding journey with us? If yes, apply TODAY!

    Roles and responsibilities

    • Document, implement and work to improve upon processes, procedures, and programs relating to the team member lifecycle - conducting regular reviews around optimization and scalability.
    • Take full ownership of team member documentation including contracts, amendments, and all other items pertinent to the team member lifecycle.
    • Accountable for HRIS data including team member records and information changes such as promotions, termination, etc. Ensuring the integrity and accuracy of all people data both in the HRIS and ancillary systems.
    • Have good knowledge of HR Compliance and can handle PF related queries
    • Create and share offer letters to all new hires
    • Serve as a primary point of escalation and internal team member support for more complex cases, providing policy guidance and interpretation as needed.

    Requirements:

    • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
    • 1-2 years of experience in handling People operations end to end
    • Ability to work within a distributed team and as an individual contributor in a fast-paced, changing environment.
    • Strong verbal and written communications with the ability to effectively communicate at multiple levels within the company.
    • Strong problem solving and organizational skills - able to manage multiple priorities in a dynamic and occasionally ambiguous environment.

    Logistics

    • Compensation: INR 4-6 LPA
    • Location: Remote
    • Joining Date: Tomorrow ;)

    Why should you consider us seriously?

    • We believe that longer-term, people >> product & profits and prioritize culture over everything else. Check out our reviews on glassdoor reviews.
    • You can read more about our values and culture: https://www.squadstack.com/culture/
    • We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Chiratae Ventures, Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc)
    • Other benefits:
    • Health Insurance
    • All office meals are on the house :)
    • Unlimited vacation & WFH policy, which means you are not entitled to a specific number of leaves per year. You can take time off from work according to what suits you the best. Needless to say, the system works on trust and we expect you to make fair decisions based on the team's needs.

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    16d

    Executive Assistant- Financial Service Industry

    Express Pros is hiring a Remote Executive Assistant- Financial Service Industry

    Our company is looking for a friendly and detailed oriented person that can help a family owned wealth management firm with client engagement. This can be an experienced associate with years of experience in the financial industry, or even more entry level. 

    We do require that work is performed in office in the Woodbury, MN area with little remote options for the first year.

    We ask that you have a college degree and have an interest in client satisfaction and the financial services industry. Your role would be to assist the owner and revenue producers with client interactions and client engagement. This includes, but is not limited to greeting clients via phone and in-person, following up with necessary paperwork, entering all data as necessary for new accounts and account changes, managing webinar engagements and follow up, calling customers to discuss needed activity for their accounts, and other tasks as necessary. 

    Our company is a family type culture. You will have a warm and inviting atmosphere where your will be treated like family and given the opportunity to grow in your role. If you have the desire to be a financial advisor or wealth management professional, you will be provided with the necessary tools to get there. 

    Pay:

    • is based on experience starting at $45k to $55K plus based on experience.

    Give CASEY a call today. This job WONT LAST LONG! 651.216.9124

     

     

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    HR & Recruiting

    15d

    Contract Recruiter - Sales & Marketing

    Study.comRemote
    B2CB2Bc++

    Study.com is hiring a Remote Contract Recruiter - Sales & Marketing

    About Us

    Our mission is to make education accessible, and over the last two decades Study.com has become the leading online education platform delivering a personalized learning experience across a broad continuum of education for over 30 million students, instructors, and professionals every month.

    As a member of the Study.com team, you’ll help empower millions of learners to achieve their education and career goals. We focus on increasing access to education because we know information is the ultimate equalizer and that education is key to upward mobility. Every minute a learner enrolls in a course and our College Accelerator solution. Study.com has collectively saved students $132 million in college tuition.

    You’ll also be part of a company dedicated to contributing to society. Study.com has donated $23 million in-kind value across social impact programs, including matching employee contributions to non-profit organizations and millions to help schools during the pandemic.

    At Study.com, we know that strong communities are built on the power of our diversity and we respect and strive to understand for the diverse identities, race, ethnicities, backgrounds, and perspectives of our team members. And our work and company culture have been consistently recognized, including:

    • Inc. Best Place to Work
    • Fortune Great Places to Work – Best Workplaces in the Bay Area
    • Golden Bridge Awards – Gold Winner, Corporate Social Responsibility
    • San Francisco Business Times & Silicon Valley Business Journal – Best Places to Work

    Come join us on our mission and make a difference.

    About the Contract Recruiter Position

    NOTE: This role can be worked remotely.

    Study.com is an innovative, mission-driven software company that is a leader in the EdTech space.  We have consistently been recognized by Inc. and Forbes as being one of the best places to work and we have big plans to grow our team significantly in all areas of the business.  As we scale our team during this significant growth phase of the business, the candidate experience is our main focus.

    We are looking for a Contract Recruiter to work with our People team in support of our Talent Acquisition roadmap as it relates to our Sales and Marketing teams for the next 6+ months.  In addition to sourcing, vetting, and closing great candidates, you'll get a chance to improve upon our recruiting strategy, making sure that candidates have a uniquely positive experience from first introduction all the way through to their on-boarding.

    Responsibilities

    • End-to-end recruitment for assigned staff and executive job openings with a focus on our sales, growth, digital and consumer marketing teams within Study.com.  This encompasses candidate sourcing and pipeline building, prescreening candidates, facilitating and overseeing hiring team interviews, briefing/debriefing candidates, offer negotiation and closing candidates
    • Successfully partner and collaborate with business leaders to understand the business needs and hire qualified talent to fill their roles
    • Ability to take direction while working independently and collaboratively
    • Effectively communicate the Study.com mission and hiring team’s vision and value proposition to attract and close highly sought-after candidates
    • Identify and leverage multiple sourcing strategies and channels to provide high quality candidates for open positions
    • Partner with TA Director and People Team to drive the recruiting process through to on-boarding

    Requirements

    • 5+ years full life-cycle corporate recruiting experience
    • Ability to partner with and influence stakeholders at all levels, including executives, to drive hiring goals and program outcomes
    • Successfully deliver on all deadlines and flawlessly execute in a very fast-paced environment
    • Proficiency with ATS systems and other related platforms (Jazz, GEM, LinkedIn Recruiter highly preferred)
    • Proficient in all forms of virtual communication (email, text, inmail, Zoom, MS Teams, etc.) to establish and build candidate relationships.
    • Specific experience recruiting for positions in the Sales (B2B and B2C) and Digital and Consumer Marketing domains within the Software/SaaS/eCommerce industry. 
    • Experience in Corporate/Internal recruiting within a growth-stage software company  
    • Experience working in an Agency or Executive Search Firm is highly desired

    Study.com will be requiring all employees be fully vaccinated as a condition of employment. If an accommodation is required, please speak with a member of the People Team.

    Study.com provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status. In addition to federal law requirements, Study.com complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Additionally, qualified applicants with arrest and conviction records will be considered for the position in accordance with applicable state and local laws.

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    16d

    Technical Recruiter

    Expression NetworksWashington, DC Remote
    agilec++

    Expression Networks is hiring a Remote Technical Recruiter

    Founded in 1997 and headquartered in Washington DC, Expression Networks provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression’s “Perpetual Innovation” culture focuses on creating immediate and sustainable value for our clients via agile delivery of tailored solutions built through constant engagement with our clients. Expression Networks was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.

    We make sure to provide everyone the tools and opportunities to grow while working on some of the newest technologies in the industry. With Covid-19 being a major theme the last two years having a growing collaborative culture has been one of the key focuses of our C-suite and upper management since our humble beginnings. We get excited about celebrating our professionals' milestones, accomplishments, promotions, overcoming challenges, and many other aspects that make an engaging collaborative environment.

    We are looking for a Technical Recruiter that is able to wear multiple hats that understands the current job market in the tech space and OFCCP compliances. You will work directly with our HR Manager and COO to oversee full life-cycle recruiting from Sourcing, Prescreening, Coordinating Technical Interviews and coordinating offers for professionals joining Expression Networks. You will work with our hiring Managers to coordinate Technical Interviews and manage candidates through the process.

    Location:

    • Full remote capability

    Expression Networks HQ is conveniently located northeast of Union Station. We are a 5 minute walk from the Gallaudet - Noma DC Metro station. The U-line building has a parking garage attached to the building. Whether you are commuting via train or car we have a commuter assistance program that covers VRE, MARC, Metro and parking expenses!

    Security Clearance:

    • Ability to obtain a clearance

    Responsibilities:

    • Source Candidates through multiple sources (job boards, social media, applications, other recruiting outlets, etc)
    • Work with other Expression Networks recruiters and oversee Full Recruiting Life Cycle
    • Coordinate Technical Interviews with Hiring Managers
    • Work with the HR Manager in building the Administrative Preparedness Plan (APP)
    • Manage ATS to keep the candidate pipelines clean and manageable for all positions
    • Advise Hiring Managers in best practices for interviews
    • Construct job descriptions for new positions
    • Coordinate with the HR team to plan out recruiting strategies to fill varying positions across the organization
    • Work with Social Media Coordinator for social media postings related to recruitment

    Required Skills:

    • 3+ years of experience in Full Life Cycle Recruiting
    • 1+ year of previous experience in recruiting agency and/or internally for a tech firm
    • Previous experience recruiting for Cleared positions
    • Familiar with OFCCP compliance

    Preferred Experience:

    • Previous experience in mentoring, training, or leading others in full life cycle recruiting
    • Degree in Business Development or STEM

    What do we offer:

    Expression Networks offers competitive salaries and benefits, such as:

    • 401k matching
    • PPO and HDHP medical/dental/vision insurance
    • Education reimbursement up to $10,000/yr.
    • Complimentary life insurance
    • Generous roll over PTO and 11 days of holiday leave
    • Onsite gym facility and trainer
    • Commuter Benefits Plan
    • In office Cold Brew Coffee

    Equal Opportunity Employer/Veterans/Disabled

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    16d

    Senior Manager, Talent Acquisition - Campus Recruiting

    Ability to travelDesign

    Bonaventure Realty Group is hiring a Remote Senior Manager, Talent Acquisition - Campus Recruiting

    About Bonaventure:  

    Founded in 1999 by Dwight Dunton III, Bonaventure is an integrated investment asset manager headquartered in Alexandria, VA. Bonaventure specializes in capabilities including multifamily design, development, construction, redevelopment, asset management, and property management. Focused primarily in the Mid-Atlantic and Southeastern US, Bonaventure is fully integrated to oversee every phase of the acquisition, management, and disposition of our properties.  

    Bonaventure delivers exceptional service through multifamily property management and alternative investment capabilities, a Class A construction company, a portfolio of 30+ apartment home communities, and a pipeline of another 20+ development deals. With over $3.0 billion in transactions, $500 million worth of HUD loans, 5,500 units under management, and 300 employees, Bonaventure is on an accelerated path to become a Top 10 producer of multi-family properties and a top quartile alternative asset manager by 2029. 

    Sr. Manager, Talent Acquisition: Early Career Development and Internships: 

    Bonaventure is a fast-paced organization in an accelerated growth period that seeks a motivated, talented Sr. Manager Talent Acquisition; Early Career Develop and Internships. This person will help to create and execute a plan for increasing early entry and intern hires within the organization.   We believe university hiring helps our company look at solutions in unconventional ways, integrate fresh perspectives, and will help Bonaventure grow. This position reports to our Director of Talent Acquisition.  

    ACCOUNTABILITIES 

    • Help to create early career development programs that can increase pipeline of talent for key departments.  Identify departments and verticals that can onboard, train and develop recent graduates.  

    • Build and maintain deep, sustainable relationships with select key universities, professors, administration, and student organizations 

    • Serve as the "go-to" trusted consultant for the business to advise on their full-time and internship hiring needs  

    • Collaborate with key stake holders to create internship program that can be scaled as the organization grows 

    • Create and execute strategic campus marketing and event plans to build and strengthen Bonaventure’s brand on campus 

    • Implement sourcing strategies to identify the best campus candidates for open positions and achieve diversity goals 

    • Create and track metrics for internship program to measure success 

    • Special projects in HR and Talent Acquisition as assigned  

    WHO YOU ARE 

    • You are a quick learner, organized, and have a passion for developing relationships  

    • You enjoy recruiting talent and helping that talent thrive in the organization  

    • Efficient and technically savvy   

    • You enjoy working with leaders in the company to solve issues facing hiring talent in the current landscape, solution oriented  

    • Organizational Skills: You must be detail-oriented and organized 

    • Affinity for Technology: You are technologically savvy and can work in multiple systems.  

    • You thrive in a fast-paced, high-growth environment with a strong sense of urgency  

    • Experience sourcing candidates through multiple channels (web/social/professional networks, etc.) 

    • Requirements: Education - bachelor’s degree preferred  

    • Ability to travel to universities for career fairs, building relationships with key stakeholders and building Bonaventure’s brand is required, majority of travel will be in VA.  

    WHY YOU SHOULD CHOOSE A BONAVENTURE CAREER 

    Our Culture  

    • You will succeed through living our Core Values. This is our heartbeat, our focal point to ensure we all remain true to Bonaventure and the long-term vision  

    Our Growth  

    • Bonaventure has developed, acquired or managed over $3 billion of multifamily assets over the past 20 years and we currently manage over 6,000 multifamily units  

    Our People  

    • We are a driven team of professionals that like to win  

    • We are opportunity and solution focused  

    EOS (Entrepreneurial Operating System)  

    • Ensures alignment, transparency and clarity about our long-term vision and how we will get there  

    Our Benefits  

    • Comprehensive Benefit Plans  

    • Four weeks of Paid Time Off and Seven Paid Holidays  

    • 401k  

    OUR CORE VALUES 

    • Growth - We create enduring value by continuously moving forward, innovating, and improving.   

    • Attitude - We display and motivate others with our positive attitude and driven work ethic.   

    • Collaboration - We do our best work when we work together. Every individual is encouraged to contribute because our next great idea can come from anyone.   

    • Impact - Our effort produces measurable, meaningful results.   

    • Accountability - We take personal ownership for our actions, commitments, and performance.   

    • Reputation - Nothing is more important than our reputation.   

    Bonaventure is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Bonaventure is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Bonaventure are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Bonaventure will not tolerate discrimination or harassment based on any of these characteristics. Bonaventure encourages applicants of all ages.   

     

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    16d

    Talent Manager - Remote

    Master’s Degree

    Help At Home is hiring a Remote Talent Manager - Remote

    Help at Home is hiring a Talent Manager!

    Help at Home is the nation's leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

    As the Talent Manager, the incumbent will beaccountable for program planning and implementation of talent initiatives across the organization.This incumbent develops, implements, and manages the full life cycle of the talent management strategy. The incumbent is a driver behind developing a workforce planning strategy and career management tools.The role reports to the VP of Talent and Total Rewards.
     

    Responsibilities:

    • Transform, develop and manage new performance management programs. This includes, but is not limited to, priority setting, ongoing and year-end feedback/coaching conversations, continuous feedback approach, critical role and critical talent identification, career path development, and succession planning.
    • Develop, implement, and manage an assessment strategy for different employee groups, as needed across the organization. Work to align compensation to our talent strategy and philosophy.
    • Serve as a talent solutions consultant and partner closely with leaders and HR Business Partners to proactively workforce plan. Facilitate a focused approach on identifying critical roles, skills and competency gaps needed for the long-term (e.g., as business and technology advances), and develop action plans including selecting and retaining top talent.
    • Support career management within the current workforce. Assess employees’ skills and knowledge base to help identify training needs and gaps. Collaborate with the L&D function to utilize all resources required to meet most needs.
    • Support employee engagement by assessing, reporting on and responding to feedback. Identify risks and critical gaps.
    • Lead configuration of Talent Management module in Workday and drive its utilization across the business to achieve desired results.
    • Build leadership and functionally specific competency models from which we hire, assess, and develop.
    • Partner with HRIS to collect, coordinate and aggregate data for talent pools. Translate data into insights through data analysis in order to create and drive action plans at appropriate levels.
    • Manage key talent pools and associated development, including high-potential employees and succession planning.

    Qualifications:

    • Bachelor’s degree in human resources, org development, business, or related field of study and 5 or more years of Talent Management, Organizational Effectiveness, Organizational Development or similar experience; or a master’s degree in human resources, organizational development, business, or related field of study and 2 or more years of Talent Management, Organizational Effectiveness, Organizational Development or similar experience.
    • Excellent project management skills including the ability to collaborate, organize, execute, and plan large-scale projects.
    • A self-starter, able to work independently with solutions-focused approach; demonstrated personal drive and sense of urgency, pushing self and others for results; “hands on” approach and an independent thinker with strong organizational skills, customer focus and orientation.
    • Exceptional relationship building, consulting, negotiation and coaching skills for all levels within the organization; as well as demonstrated successful experience at multiple levels of an organization.
    • Accountable and committed to follow through with activities, provide regular feedback, and exercise diligence in completing work activities. Ability to deal with ambiguity and work within a rapidly changing environment.

     

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    Help At Home. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

    #HAH

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    15d

    Talent Acquisition Specialist

    OSGRemote
    remote-first

    OSG is hiring a Remote Talent Acquisition Specialist

    OSG is looking for an experiencedTalent Acquisition Specialistto join our HR department as a key player to attract, source, and hire the best talent for our growing team. 

    Acting as a talent advisor, the Talent Acquisition Specialist will be responsible for leading the full-cycle recruitment process, building strong relationships, and providing support to the Senior Leadership Team and Hiring Managers. This is a cross-functional role where you will build recruitment strategies for all departments and levels of the organization. This role is a great fit for those who thrive in creative and data-driven environments; have strong experience developing strategies to identify and engage top talent, refine and improve recruitment practices, and create engaging employer branding; and most importantly, those that champion an exceptional candidate experience.  You will lead the growth and development of talent at OSG, as you evolve and adapt to navigate the ever-changing landscape.

    As a remote-first organization, this position is a work-from-home opportunity for candidates located in Ontario. 

    What will you do in this role?

    • Provide proactive and collaborative support and guidance to hiring managers
    • Create recruitment strategies, establish requisite skills and competencies, create interview guides and assessment plans to hire strong talent
    • Own the full-cycle recruitment process for OSG by leading discovery meetings, drafting job postings, sourcing, conducting and scheduling interviews, presenting and negotiating offers, and providing guidance in the decision-making process
    • Actively attract, engage, and select best in class talent to support OSG’s current and future needs using a variety of proactive sourcing techniques and avenues
    • Create and nurture talent pipelines through online communities, networking events, social media, and employee referrals
    • Assist in building OSG’s employer brand within the talent environment to increase awareness and excitement among current and potential candidates
    • Educate, train, and provide feedback to hiring managers to ensure consistency and adherence to processes, fair and equitable hiring practices, while emphasizing the importance of a positive candidate experience
    • Maintain a current understanding of the talent market, including current local and national hiring trends and talent implications resulting from shifts within the industry and the economy
    • Gather and analyze data and metrics to determine the success of sourcing strategies, candidate experience, and create plans for improvement

    What do we look for?

    • Post-secondary degree or diploma 
    • CHRP Designation (or in progress) is preferred
    • Minimum 3 years full-cycle talent acquisition experience, ideally within a rapidly scaling organization
    • Demonstrated experience hiring for technical roles
    • Proven history of sourcing passive candidates from multiple sourcing channels using innovative and creative strategies 
    • Tech savviness, with strong working knowledge of Google Suite, relevant social media channels, and talent communities
    • Knowledge of LinkedIn Recruiter best practices and strategies and a demonstrated ability to learn new technologies
    • A solid understanding of employer branding and the importance of candidate experience
    • The ability to clearly communicate the values and goals of an organization during the interview process
    • An innate ability to build and foster relationships, inspire trust, and build rapport with internal colleagues and external candidates
    • Well rounded business acumen and the ability to understand different facets of the organization

    What do we offer: 

    • Comprehensive compensation package that includes health, vision, dental coverage, and competitive vacation policies and wellness days. 
    • An organization focused on meaningful growth that offers development opportunities.
    • An organization filled with subject matter experts and enthusiasts who are always excited to share, teach and assist.
    • A group of individuals with a shared passion in workplace wellbeing, dedicated to partnering with client organizations who are looking to improve their workplace culture, safety and productivity.

    Who are we? 

    We're OSG - a team dedicated to changing the way people view workplace wellbeing. We partner with businesses across Canada, enhancing the performance and wellness of their workplaces. Our training, consulting, and software partnered with various health and safety products equip our clients with the tools needed to keep their organizations productive, healthy, and inclusive. We’re firm believers in practicing what we preach - at OSG you can expect an inclusive workplace that champions professional growth. 

    At OSG we take pride in being an equal opportunity employer. Accessibility in employment and within the workplace is what we are passionate about, and one of the ways we demonstrate this is through our recruitment process. We are committed to providing accommodations for all candidates that require them and in all aspects of the recruitment, selection and/or assessment process. If you are selected to participate in any part of the selection and/or assessment process, please inform us of any accommodation(s) that you may require.

     

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    15d

    Talent Acquisition Specialist

    Tire Agent is hiring a Remote Talent Acquisition Specialist

    About The Company

    Tire Agent is a rapidly growing online retailer reshaping the way people shop for tires, wheels, and auto accessories. We are building a world-class customer experience that starts online and ends with a seamless in-person delivery and installation, all supported by our excellent CX team and designed for optimal convenience. Tire Agent is not only an automotive e-commerce store, we also have dedicated teams focusing on fintech and online insurance. We are growing quickly and looking for top talent to join our team! Be a part of a friendly, energetic, and motivated team of self-starters, with amazing career growth opportunities.

    About The Role

    Tire Agent is looking for a Talent Acquisition Specialist who will help support the sourcing, selecting, and placement of talent within all levels of the company. You will utilize various recruitment strategies to build and attract bar-raising talent which will play a critical role in defining our Company’s success. You’ll ensure that each candidate has a positive, high-touch, and timely experience. 

     

    What You’ll Do

    • Proactively source talented and diverse candidates through various channels including our ATS, social media, employee referrals, networking, etc.
    • Execute in-depth interviews and candidate evaluations utilizing various techniques, including screenings, behavioral interviewing, competency testing and questionnaires.
    • Build and maintain effective relationships with business leaders and hiring managers to develop a proactive best practices approach to recruitment and retention. 
    • Act as a candidate advocate by providing a superb high-touch candidate experience, starting with initial contact through onboarding. 
    • Collaborate with hiring managers to understand position requirements and their business functions. 
    • Review, revise and/or develop job descriptions for existing and new roles. 
    • Conduct background and reference checks on select qualified candidates.
    • Review and analyze recruiting dashboards and reports to monitor recruiting metrics and trends to achieve recruitment and Company goals. 
    • Attend and participate in virtual and in-person recruiting and networking events to help build our Company brand and connect with various groups. 

    What You’ll Need 

    • Bachelor’s degree from an accredited college or university. 
    • 3-5 years of sourcing, recruiting, networking, and interviewing experience in a fast-paced, high-volume recruiting environment. Technical recruiting experience preferred. 
    • Experience utilizing ATS and HRIS such as ADP, Paylocity, JazzHR, JustWorks, etc. 
    • Demonstrated experience and understanding of recruitment and selection laws.
    • Ability to handle sensitive and confidential information.
    • Experience using innovative research & sourcing techniques to identify and engage diverse talent.
    • Possess a process improvement mindset to identify opportunities to streamline and optimize recruiting activities.
    • Possess the ability to deal effectively with ambiguity, thrive in an unstructured environment with competing deadlines, and reprioritize demands as events change.

    What We Offer:

    • 401(k)
    • Generous Paid Time Off 
    • Hybrid or Remote schedule 
    • Medical, Dental, and Vision Insurance 
    • Flexible Spending Account 
    • Pre-tax commuter benefits 
    • Employee Assistance Program

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    13d

    Director, Diversity, Equity and Inclusion

    AvalaraRemote, United States
    Design

    Avalara is hiring a Remote Director, Diversity, Equity and Inclusion

    What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism. Fun. We want a company where inclusion underpins all that we do and where our employees, partners and customers all belong.

    Reporting to the VP, Inclusion, Diversity and Talent, you will rollout innovative and impactful Diversity, Equity, and Inclusion (DEI) strategies and plans across Avalara's global business teams. You will partner with business leadership to design, coordinate, implement, and drive adoption of corporate-wide programs and enablement into our organization. You will measure and communicate results against committed DEI actions, so that we can ensure meaningful and measurable progress towards DEI and business goals.

    As our ideal candidate, you will bring innovative, leading-edge ideas and experiences to propel Avalara's DEI work forward. You will thrive in a high growth global environment, think strategically, as well as operationalize our plan. You will have experience in initiating and driving a global culture of inclusion while earning trust with our Sr. leaders. You should not only be passionate about delivering meaningful diversity, equity, and inclusion solutions but enthusiastic about success measures, leader accountability, and connecting with employees at all levels.

    *This position can be remote in the United States.*

    In this role, you will:

    • Design and drive Avalara's DEI strategy, initiatives, and programs, including developing policies, processes, procedures, and enablement
    • Build DEI plans that are aligned and in support of our business plans; develop goals and implement and scale initiatives globally across diverse, multifunctional organizations
    • Establish alignment and partnership with the HR Business Partners, Talent Acquisition, Learning and Development teams; lead the partnership with Employee Resource Groups (ERG); engage in the identification of DEI best practices and benchmarks as input to designing and implementing initiatives
    • Be a DEI subject matter expert by contributing perspective, insights, and knowledge, and taking a balanced consultative and systematic approach to enable the organization to achieve measurable results
    • Influence and partner with cross-functional teams, recognizing and responding to regional needs by providing tailored strategies and solutions to enable appropriate cultural awareness and change
    • Proactively identify risks/issues, providing solutions and overcoming hurdles to drive results
    • Define key performance indicators by developing metrics for DEI programs and processes, aligned with business and DEI organizational objectives
    • Maintain DEI data integrity, regularly communicating and updating business leaders on progress and business impact
    • Bring a high energy, results-oriented and resourceful mindset and quickly take control of your responsibilities

    Your Background:

    • BA/BS degree
    • 8+ years of experience designing diversity, equity, inclusion, and belonging strategy with experience implementing successful talent and people programs
    • Experience planning and leading global programs at scale
    • Developed strategies and implement programs that promote measurable D+I results within a talent and business strategy
    • Trusted advisor to executives, leaders, people teams, internal and external partners
    • Use data to develop insights, telling stories, driving decisions, and measuring impact

    About Avalara

    Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

    Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

    Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at www.avalara.com

    Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by la

    Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

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    16d

    Recruiter - Northeast USA (Remote)

    Certarus Ltd. is hiring a Remote Recruiter - Northeast USA (Remote)

    Certarus is the North American leader in providing low carbon energy solutions through a fully integrated compressed natural gas (CNG), renewable natural gas (RNG), and hydrogen platform. The company safely delivers clean-burning fuels to remote communities and industrial customers not connected to a pipeline.

    By displacing more carbon-intensive fuels, Certarus is leading the energy transition and helping customers lower operating costs and improve environmental performance. With the largest fleet of specialty trailers in the world, the company is uniquely positioned to meet the growing demand for low and zero-emission fuel distribution.

    Summary:

    Certarus Ltd. continues to grow our business based on low carbon energy solutions and is looking to add a full-cycle Recruiter to the department to maintain growth in all markets of North America. The position will identify top talent by sourcing from job boards, technical schools, and other established channels, conducting pre-screens, coordinating with organizational leaders for hiring interviews, presenting offers and successfully guiding candidates through the onboarding process. The position reports the Certarus Recruiting Lead.

    Schedule:

    • This position holds normal business hours, with 25-50% travel expected
    • We support a hybrid work environment consisting of flexible remote and in-person collaboration at our Calgary or Houston offices

    Duties & Responsibilities:

    • Sourcing of candidates through established recruiting channels, such as job boards, career fairs, and technical school visits
    • Passive and active sourcing of non-exempt roles to build a pipeline of top tier talent to meet the demands of requisition-based hiring
    • Be trendsetter and champion of Certarus’ Diversity, Equity, and Inclusion goals
    • Communication with candidates on Certarus values and expectations for employment
    • Identification of best-fit candidates through a mix of phone/video/in person interviews
    • Coordination with Certarus leaders on candidate pool for regions and assisting in the next round interviews to keep recruiting pipeline moving
    • Draft, finalize and present offer letters to candidates
    • Onboard candidates through pre-screening systems, establishing timelines and tracking candidates through the process, providing updates to Certarus’ hiring leaders
    • Work with regional Human Resources, Payroll, and Training teams to provide updates on candidate start dates and/or changes in hiring process
    • Provide updates on candidate pipelines to Certarus Recruiting Lead and help in reporting for performance tracking

    Requirements:

    • Minimum of 3 years in a full-cycle recruiting role of non-exempt employees, including transportation and logistics in the US and Canada
    • A Bachelor’s degree in Human Resources can be substituted in lieu of experience
    • Previous experience in the recruiting of high-volume roles such as truck drivers, technicians and maintenance roles is an advantage
    • Excellent written and oral communications skills are necessary
    • Ability to work on the road, and from home office environments while remaining engaged and productive
    • Excellent skills is MS365 with advanced skill in Excel; and PowerBI would be an advantage
    • Prior experience with Applicant Tracking Systems and remote signing platforms
    • Authorized to work in the US, and ability to pass a background & Motor Vehicle Record record check

    Certarus embraces diversity and equal opportunity in a serious way and considers qualifications, merit, and business needs in our hiring decisions. Certarus is and will remain an Equal Opportunity Employer.

    Certarus offers a competitive compensation package, including benefits and retirement plans as well as employee ownership opportunities. Above all, we offer unlimited career advancement opportunities with a dynamic, rapidly growing organization.

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    16d

    Talent Acquisition - Recruiter

    FrequenceRemote
    6 years of experienceDesign

    Frequence is hiring a Remote Talent Acquisition - Recruiter

    About Frequence 

    We’re the ones with big ideas, bold vision, and Silicon Valley-casual vibes who are passionate about solving real problems for our clients.

    Frequence’s powerful software makes it easy for media companies to stay competitive in the digital advertising space. We empower experts in sales and ad design with a set of tools that allows them to efficiently deliver what would otherwise be complex advertising strategies. 

    Unlike other workflow software, Frequence is the most complete system on the market, connecting all aspects of digital advertising—sales, operations, and reporting—from beginning to end. We create smart, focused campaigns based on performance data from thousands of local and national media campaigns to level the playing field and make programmatic ad buying possible for smaller local businesses. The data is out there, and we want to help advertisers put it to work.

     

    The Opportunity:

    The People Team enables Frequence’s continued success by hiring great people, helping them grow, and building a healthy and productive workplace. Together, we collaborate with the business to reinforce our values, empower our teams to do their best work, and support them in reaching their highest potential. We have an exciting opportunity to grow our People Team and we are in search of an ambitious, self-motivated rockstar to join our team. 

    What You Will Do: 

    • Ensure every single candidate has a world-class interview experience from start to finish 
    • Source, evaluate, network, and hire top tier talent
    • Schedule a high volume of video interviews with hiring teams, executives, and candidates
    • Own end-to-end recruiting inclusive of posting jobs, managing complex scheduling for remote interviews, candidate communication, screenings, and follow-ups
    • Be a trusted advisor to hiring managers, working closely with them to ensure a deep understanding of role requirements
    • Delivering exceptional recruitment services ensuring Hiring Manager expectations are exceeded throughout the recruitment life cycle
    • Help brainstorm creative ways to engage candidates and continuously iterate on our recruiting process
    • Partner with our India recruiting team in implementing and executing recruiting programs and strategies to fill current openings and help build an ongoing, healthy pipeline of qualified candidates
    • Ensure we are delivering on our commitment to DEI through hiring practices
    • Communicate pipeline activity and dashboard reporting updates with Hiring Managers and leadership regularly

    Who You Are: 

    • 4-6 years of experience in recruiting roles in a fast-paced environment
    • Ability to build relationships remotely and in-person with top tier talent and key stakeholders
    • Excellent written and verbal communication skills
    • Working knowledge of recruiting platforms, tools, and technologies
    • Technical recruiting experience is a plus
    • Remarkable organizational skills and relentless drive to improve efficiency
    • Ability to adapt in a fast-paced, continually evolving environment using proven time management skills and working with a strong sense of urgency
    • Strong work ethic, integrity, and personal accountability

    Why Frequence?

    Frequencehas a passion for our people and our mission to help clients grow their business. As ourcompany grows, so does our need to add sharp, ambitious, and talented people to our team. We're approachable, inclusive, and encourage open dialogue within our community. This is a place where your voice matters.

    Want proof that we love our people? Frequence is proud to be Certified as aGreat Place to Work. We are also honored to be recognized by Bay Area News Group as aTop Workplaces Companyfor 2020 & 2021. And, Frequence ranked as one of the USA's fastest-growing private companies byInc. Magazine. Join us and let’s see what we can build together.

    Ways we show our love (some call them benefits): 

    • Competitive salary and bonuses 
    • Stock options at a mid-stage startup, 401K 
    • Health, dental and vision insurance coverage 
    • Generous PTO

    Frequence, Inc. is an Equal Opportunity Employer. At Frequence, Inc. we are deliberately trying to create a safe space for people of all races, genders, ages, backgrounds, and orientations. It is the policy of Frequence, Inc. to provide equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors, except where otherwise provided by law.

     

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    16d

    HR Manager

    Hire Ventures, Inc. is hiring a Remote HR Manager

    We are currently looking to hire a HR Manager for our client, a growing, virtual, and globally dispersed educational technology company.  The HR Manager will work in tight partnership with the leadership team to ensure that the organization runs smoothly from a people and talent perspective. 

    Since the company is working to bring new products to market and partnering with the most impactful companies in education, the work is fast-paced, and the team is warm, collaborative, and dynamic. We are looking for a HR Manager that is flexible, self-starting, organized, collaborative, and skilled in various facets of human resources and talent management. This is an ideal opportunity for someone passionate about creating a great place to work and who wants to be a part of a truly innovative tech company that impacts the world of education. 

    Job Responsibilities

    This is a virtual first, globally dispersed company and the Talent Manager will be responsible for most facets of the US HR operations in a solo capacity, reporting to the COO. Specific responsibilities will include, but not be limited to, the following:

    • Responsibility for the full life cycle recruiting function, working in collaboration with recruiting partners to ensure a great candidate experience and smooth interviewing, hiring, and onboarding process.
    • Refine and develop the onboarding and new hire process, creating an unmatched employee experience, incorporating payroll, benefits, and other HR-related components.
    • Responsible for supporting, promoting, and advocating the company culture throughout the nuances of a virtual work environment and global team.
    • Responsible for the HR Technology stack, including the Applicant Tracking System, HRIS, and other team systems.
    • Employee Benefits administration, working with the benefits broker to ensure the benefit plan offering is competitive and meets the needs of the growing US workforce.
    • Support all facets of the employee life cycle, from addressing employee questions on benefits, payroll, performance management, employee exiting or any other HR-related issues

    Desired Experience/Skills

    • Relevant HR or Talent Management experience.
    • Knowledge of or experience in recruiting, preferably in the tech space
    • Familiarity with recognized onboarding processes that create positive employee experiences
    • HR Tech experience, specifically ATS with the knowledge and a commitment to leveraging the utilization of these systems. 
    • Multi-state compliance experience, preferably in a virtual related to benefits, payroll, and other HR-related issues, including offboarding
    • Effective performance review processes & management

     

     

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    Information Technology

    16d

    AUD Technical Consultant - Configuration

    CritigenRemote
    agileDesignmobilescrumqac++

    Critigen is hiring a Remote AUD Technical Consultant - Configuration

    Critigen is a global leader in technology consulting and geospatial systems development. We leverage location data, business intelligence, and systems integration to drive enterprise collaboration and business performance for our public and private clients. With our top-tier partnerships and full-lifecycle approach, Critigen delivers all components of an enterprise geospatial system: data collection, spatial processing, analytics and intelligence, application development, and mobile solution development.  

    Critigen is looking for an Automated Utility Design (AUD) Technical Consultant focused on AUD configuration as it pertains to utility standards and rulesto support high profile client design projects. The ideal candidate will have 3-5 years of utility (electric, gas, water) design experience and a working knowledge of AutoCAD and geospatial software, techniques for knowledge transfer, technical trainer, and QA/QC management in utility domains specific to CAD and geospatial environments.  

    This position requires excellent problem-solving abilities, strong attention to detail, and the ability to work effectively in a collaborative team environment. The ability to communicate effectively across the organization and an eagerness to learn and grow your career as the company grows are key to team member success at Critigen.   

    Our Team Members all regularly work remotely from their home office with periodic travel to the client office location.  We are all working from home currently but expect future work travel of 25% - 50%. 

     Key Responsibilities

    • AUD subject matter expert to clients
    • Configuration lead
    • Technical instructor for Train the Trainer sessions
    • Training development and preparation for delivery to the client for review/update
    • QA / QC project lead
    • Participant in architecture workshops
    • Requirements and support analysis
    • Drive and work on AUD interface and integrated EAM/GIS
    • Triage leadfor paired testing
    • Support for UAT/SIT cycles
    • AUD release management
    • Go - Live & Post Delivery Support

    Required Qualifications

    • Bachelor’s degree in Computer Science, Geography, GIS, or related discipline 
    • 3-5 years of GIS industry experience  
    • 3-5 years technical instructor
    • Experience leading the effort to collate training materials
    • Understanding ofAutoCAD Map3D
    • GIS management and publication of feature services 

    Preferred Qualifications:  

    • Experience in utility CAD / Drafting
    • Experience Utilizing Geographic Information Systems (GIS) and associated software to produce, display, and analyze spatial information.  
    • Experience working in a consulting environment to interface directly with customers to refine requirements
    • Familiarity with utility operations and mapping 
    • Understanding of Agile Scrum Framework

    Critigen is an equal opportunity employer and is committed to providing a diverse, inclusive and equitable work environment.   All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

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    13d

    IT Manager - US

    Bachelor's degreeDesignmobileslackazurec++linuxAWS

    Nozomi Networks is hiring a Remote IT Manager - US

    As a member of the Corporate IT team, you’ll be working to support the needs of the global end-users and departments, recommend and drive the implementation of IT solutions that will support the company's growth.

    You'll interact daily with our end-users and support the changing needs of a fast-growing company. This role reports to the IT Director.

    Position Description:

    • Collaborate with IT leader and key business functions to deliver the business objectives and contribute to operational excellence.
    • Lead, plan, organize and direct daily activities of the Service Desk team to provide and maintain the technology-based solutions and services needed to support our global workforce. 
    • Accountable for service automation, modernization of infrastructure and services, and reduction of core operational issues and risk; and effectively contribute to operational excellence to continuously improve internal/external customer experience.
    • Develop, maintain, and build effective working relationships with vendors and service providers, including annual security and risk assessments; and performance review based on agreed SLA's.
    • Develop plans to identify and fix root causes of outages and incidents following agreed upon change and release management processes.
    • Support IT budget planning for software and hardware spending based on growth plans and future company’s needs.
    • Build, manage, coach, and mentor a global Service Desk team.
    • Own key mission critical IT processes (new hires on-boarding/off-boarding, incident, asset management, patch management, etc.).
    • Identify internal customers’ needs and devise technical solutions
    • Troubleshoot, analyze and resolve applications and infrastructure issues
    • Provide technical support to our global workforce
    • Manage IT Service Desk and IT Operations with team members in other regions on a follow-the-sun schedule for cloud-based and/or on-premises infrastructure.
    • Collaborate with security team to implement security solutions to enhance our overall security posture.
    • Analyze and manage systems upgrades, implementations, integrations and special projects.
    • Provide technical support to IT DR/BCP initiatives and testing.
    • Provide technical consultation to the other departments
    • Provide IT induction training to new hires
    • Develop training materials and guidelines for our users, and keep up-to-date technical and SOP documentation

    Applicant Requirements:

    • At least 12+ years of working experience in a similar hands-on technical role that spans IT Helpdesk and IT Operations (infrastructure, network/telecom, security).
    • Experience managing Infrastructure as a Service (AWS, Azure), and/or Software as a Service(SaaS) solutions such as Dropbox, Slack, Zoom, etc.
    • At least 5+ years of working experience with JAMF
    • Programming skills in any scripting language (PowerShell, Bash).
    • Experience in support of IT automation efforts
    • Design, deploy and maintain a wide range of Microsoft technologies (including but not limited to Azure Active Directory, O365 Exchange, Windows 2016 Server, Windows 10 OS, MS Intune)
    • Conference Room AV support (SIP/PSTN, Microphone, Video camera, and general connectivity issues) and VoIP phone support.
    • Laptop imaging, patching, and mobile device management support (Intune preferably).
    • Experience with MacOS, Windows and Linux systems administration
    • Experience managing a wired/wireless networks and security appliances (Firewall, NACs, etc.).
    • Experience managing virtual/cloud-based environments, and related backups.
    • Good interpersonal communication and customer service skills are needed in order to work successfully with internal customers
    • Strong aptitude towards learning new tools and devise new solution based on changing company needs.
    • Project management skills (certifications is a plus)
    • Deep knowledge of ITIL Service Management best practices.
    • Good problem solving and analytical skills
    • Ability to prioritize tasks and assignments.
    • Ability to analyze and interpret critical path, draw conclusions and prepare clear and concise analyses and technical recommendations
    • Strong organizational, multi-tasking and interpersonal skills.
    • Working hours flexibility, in order to cooperate worldwide.
    • Understanding and ability to follow InfoSec guidelines and principles

    Education and experience:

    This job typically requires a minimum of 12+ years or more of related experience with a bachelor's degree in Computer Science or a related field.

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    16d

    Global Employee Engagement Director

    Heifer InternationalRemote, United States
    agileMaster’s Degree10 years of experienceDesign

    Heifer International is hiring a Remote Global Employee Engagement Director

    Description

    Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    About Heifer International

    In 1944, Heifer International’s founder, Dan West, began outlining a simple but groundbreaking plan to tackle hunger around the world. West, a farmer from the Midwest and Church of the Brethren member, had recently returned from feeding weary refugees during volunteer service in the Spanish Civil War.

    He had seen firsthand that giving people food was a short-term solution, whereas providing them with animals offered a steady supply of nutritious food for an entire family. 

    His philosophy still inspires Heifer’s work today. Partnering with farmers across a range of different livestock and crops, we create unique solutions to local challenges.

    Today, Heifer International has operations in 21 countries around the world, working alongside local farmers, business owners and their communities, as they mobilize and envision their futures. Together, we build inclusive, resilient economies, so communities can develop effective ways to end global hunger and poverty in a sustainable way.

    To date, we have supported more than 36 million farming families across Africa, Asia and the Americas and in the past five years alone, we have worked alongside 2.7 million families to close the living income gap or set them on a path to doing so. Between now and 2030, we will support an additional 10 million people to reach a living income by scaling up our signature programs. To achieve this, Heifer International relies on its passionate, committed and highly skilled staff. 

    ROLE SUMMARY

    Reporting to the Chief People Officer, the Global Employee Engagement (ER) Director is a key member of Heifer’s Global People Department and will work with Heifer’s Leadership to define and communicate organizational culture globally. The Global ER Director will promote staff care programs, ensure compliance, optimize communication and employees’ experience, and will be the focal point for People Department policies globally.

    The Successful Candidate

    To succeed in this role, you will have a track record in evaluating, designing, and promoting Global Employee Engagement policies and procedures. He/She will exhibit superb written and verbal communication skills, handle a wide range of complex and highly sensitive employment situations, and demonstrate strong emotional intelligence to skillfully interact with employees at all levels of the organization. The Global Employee Engagement Director will have tremendous experience optimizing the employment life cycle. The Director will be joining Heifer International during an exciting time of change and needs to hire people who thrive and be creative under such a climate. He/She will be self-motivated and enjoys delivering, managing, and being managed within a remote setting that emphasizes impact and contributions as a primary criterion for assessment.

    Major Responsibilities:

    1. Collaborate with relevant stakeholders to develop a strategic and proactive approach to Employee Engagement, which includes identifying trends, developing solutions, and leading training to minimize risk across the organization.
    2. Oversee and conduct complex and sensitive workplace reviews/investigations in collaboration with Risk Management Unit to determine findings and recommendations for resolution.
    3. Develop positive professional relationships with key stakeholders through ensuring employee Engagement matters are addressed in a comprehensive and collaborative manner.
    4. Advise on internal communications, craft and communicate employment policies, manuals, and procedures to ensure alignment to key expectations and job requirements, and consistent understanding and acknowledgment of these policies across the Company.
    5. Ensure HR compliance across the organization. Collaborate with the global People Team to conduct self-audits and guide the teams on corrective actions.
    6. Collaborate with different People Department Functions to optimize the employment life cycle.
    7. Assess and constantly develop retention/ turnover reports.
    8. Design and roll out engagement surveys and crash surveys and work with relevant stakeholders on action plans to respond to areas of development and promote areas of strength.
    9. Evaluate, design, and roll out high-quality HR shops globally that comply to HR processes related to performance management, contract renewals/extensions, personnel actions, and all related employee relations processes.
    10. Act as the People Department focal point on Safeguarding and Child Protection matters.
    11. Develop and ensure compliance to employees Data Protection laws and policies globally.
    12. Design, roll-out, and constantly improve the organization’s Staff Care program to address staff psychosocial and emotional needs.
    13. Collaborate with People Department Functional Heads to introduce relevant and user-friendly Human Resources Information Systems (HRIS).
    14. Work with Legal Department to address labor issues, proactively manage employment-related labor risks and advise/coach management on achieving the same.
    15. Lead team to provide coaching and guidance to management in performance improvement and corrective action decisions, communication, and documentation, while being able to translate complexity into simplicity and articulate findings clearly.
    16. Leverage change management principles in accomplishing key objectives and managing projects for own work and the work of direct reports.
    17. Promote a culture of respect that celebrates diversity, equity, and meets the organization’s duty of care towards its people. Proactively assess and address culture and work environment concerns.
    18. Hold oneself accountable for achieving annual work plans and goals and collaborate with colleagues to help them achieve their goals as well.
    19. Invest in oneself professional development. Stay connected with sector forums and national/international Employee Engagement /HR forums.

    Minimum Requirements:

    1. BA/BS degree in Human Resources, Business Administration, or a related field. A Master’s degree is a plus.
    2. Continued HR education, GPHR, PHR, SPHR, or SHRM SCP certified.
    3. A minimum of 10 years of experience in Human Resources with a minimum of five (5) years of Employee Engagement, Employee Experience, or Employee Relations leadership role preferably within a global sector.
    4. Demonstrable experience managing all stages of the employment life cycle from onboarding to offboarding.
    5. Significant experience with writing and communicating employment-related policies.
    6. Extensive experience managing and resolving employment-related legal matters.
    7. Excellent strategic goal setting and negotiation skills.
    8. Excellent interpersonal and written communication skills.
    9. High influencing and conflict resolution skills
    10. Advanced relationship management skills
    11. Technical mindset and passion for the latest innovations in technology
    12. Ability to handle sensitive and confidential information appropriately.
    13. Must possess a high level of integrity and credibility. Be comfortable operating and working with teams within a matrix structure.
    14. Collaborative, team-oriented mindset with strong verbal and written communication skills. English language fluency is required.
    15. Self-motivated, agile, and detail-oriented leader with exceptional organizational, interpersonal and conflict resolution skills. 

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    Journalism, Content & Copywriting

    15d

    Copywriter

    GoMaterialsMontreal, QC Remote
    wordpressB2B

    GoMaterials is hiring a Remote Copywriter

    Job Description

    We’re a green industry start-up looking for a passionate copywriter to join our team!

    The Copywriter will work closely with the Content Manager to write copy for a variety of projects including monthly blogs, ebooks and reports, email campaigns, website copy, digital media ads and social media content. This candidate must be a very strong communicator who enjoys writing, storytelling and creative problem solving. You will help hone the voice of the company and have a direct impact on the marketing team’s success.

    What You’ll Do

    • Understand and develop the company’s tone and how it translates to different platforms and media
    • Understand our key stakeholders and user personas and how to communicate effectively to resonate with each of them
    • Write copy for a variety of projects including our monthly blogs, newsletters, sales assets, case studies, ebooks and reports, press releases, email campaigns, website copy and digital media ads
    • Ensure all copy follows SEO best-practices and includes our keywords for ranking
    • Assist the content manager with blog and newsletter setups
    • Assist in the development of our editorial content calendar and topics
    • Lead internal and external interviews to support copywriting initiatives

    What You’ll Need

    • 2-3 years copywriting experience
    • Excellent communication skills
    • Excellent spoken and written English
    • Excellent spoken French (Written French is an advantage)
    • Strong editing skills and attention to detail
    • Strong organizational and project management skills
    • Passion for copywriting and engaging readers!

    Nice to Haves

    • Experience using WordPress for blog management
    • Experience using CRMs for newsletter management

    Why Work at GoMaterials?

    As one of Montreal’s fastest-growing startups, GoMaterials is revolutionizing the procurement process in the landscape construction industry! Our B2B marketplace optimizes how landscape contractors source plant and hardscape materials and has allowed us to be named one of Canada’s most innovative companies in 2018 by Innovations of the World and to be one of 11 companies included into the Lazaridis Scaleup Program. Since inception, we have helped landscapers save time, money, and stress and plant over 1.5 million plants and trees. Led by a young and eager group of entrepreneurs, GoMaterials is aggressively expanding across North America. We are therefore looking for amazing people to add to our team! With our work-hard, play-hard mentality, this won’t be your routine 9 to 5.

    Benefits and perks to look forward to:

    • Great work environment and team culture (Click here to learn more about our culture)
    • Benefits including Telemedicine
    • Work from home opportunities
    • Vacation and paid time off
    • Team 5 à 7s, lunches, and outings
    • Casual dress code; wear what’s comfortable

    Our Values

    • Having fun through the wins and the losses
    • Supporting each other through teamwork
    • Growing together on a business and personal level
    • Being resourceful and making sh*t happen
    • Caring for your team, company and community

    Ready to Apply?

    If you think you’d be a great fit at our company and are passionate about this job, we want to hear from you!

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    Legal & Compliance

    13d

    Junior Legal Counsel (m / w / d)

    Usercentrics GmbHMunich or Remote

    Usercentrics GmbH is hiring a Remote Junior Legal Counsel (m / w / d)

    JOIN OUR #1-RANKED DATA PRIVACY COMPANY
    Zur Unterstützung für unser internationales Legal Team suchen wir zum nächstmöglichen Zeitpunkt einen Junior Legal Counsel (m / w / d), dem wir unter anderem eine steile Lernkurve und die Möglichkeit, früh Verantwortung zu übernehmen, bieten.

    Wir sind erfahren in Vertragsverhandlungen mit internationalen Unternehmenskunden und haben eine Vorreiterrolle im Bereich Datenschutz und dessen dynamischen Entwicklungen eingenommen. 


    Wir freuen uns auf Deine Bewerbung, wenn sich das interessant für Dich anhört!
    Deine Aufgaben
    • Du übernimmst die Vertragsverhandlungen mit Neukunden
    • Du prüfst die Verträge mit unseren Kunden, insbesondere Individualvereinbarungen
    • Du informierst das Team/ das Unternehmen  über die aktuelle Rechtsprechung rund um das Thema Datenschutz und Compliance
    • Du unterstützt  andere Teams (z.B. Marketing, Sales, Product, Customer Success), indem Du die Beantwortung rechtlicher Fragen unserer Kunden übernimmst
    • Du hast  eine Affinität für IT - Recht und Legaltech
    • Du hast die Möglichkeit, Online Seminare und Speakings eigenständig zu halten
    • Du unterstützt das Team bei Ausschreibungen  
    Dein Profil
    • Du hast Rechtswissenschaften studiert und Dein erstes Staatsexamen erfolgreich abgeschlossen
    • Optimalerweise bringst Du praktische Erfahrungen im Bereich Datenschutz, Vertragsrecht und E-Commerce-Recht mit, z.B. durch Werkstudenttätigkeiten in der Rechtsabteilung eines Unternehmens oder einer Kanzlei  
    • Du hast Spaß daran, in neue Themengebiete einzutauchen und bist offen für technische Details
    • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift sind unumgänglich
    • Du teilst Dein (Fach-) Wissen und Deine Ideen gerne im Team 
    • Kenntnisse im Umgang mit gängigen EDV Programmen
    Warum Du zu uns kommen solltest!
    • Wir haben unseren Hauptsitz in München, mit Büros und Hubs in Kopenhagen, Odense, Prag, Lissabon und Berlin
    • Wir geben Dir nicht nur das ganze Equipment, das Du zum Arbeiten brauchst, sondern auch die Möglichkeit flexibel von überall zu arbeiten
    • Usercentrics ist ein schnell wachsendes, diverses und internationales Team von technikbegeisterten und unternehmerisch denkenden Menschen. Hier bist du gut aufgehoben!
    • Onboarding: Du bekommst ein strukturiertes zweiwöchiges Live-Onboarding, bei dem Du alle Abteilungen und unser Produkt kennenlernen wirst. Darüber wird dir Dein Onboarding-Buddy alles zeigen
    • Wir investieren in das allgemeine Wohlbefinden unserer MitarbeiterInnen und möchten Dich ermutigen, Deine Fähigkeiten und Dein Potenzial weiter auszubauen! Deshalb bieten wir Leistungen an wie z.B. ein persönliches Entwicklungsbudget oder berufsbezogene Sprachkurse
    • Je nach Standort bieten wir Coaching und Happiness-Sessions an (vor Ort oder Remote), Gympass Mitgliedschaft, Massagen und Mittagessen täglich frisch von unserer Happiness Managerin zubereitet
    Über uns
    Usercentrics ist einer der weltweiten Marktführer im Bereich Consent Management Platforms (CMP). Wir unterstützen Unternehmen dabei, Nutzereinwilligungen für ihre Websites und Apps einzuholen, und diese so zu verwalten und zu dokumentieren, dass sie globale Datenschutzbestimmungen einhalten können. Gleichzeitig ermöglichen wir mit unseren Lösungen hohe Zustimmungsraten und den Aufbau vertrauensvoller Kundenbeziehungen.

    Wir sind davon überzeugt, dass ein gesundes Gleichgewicht zwischen Datenschutz und datengetriebenem Geschäft möglich ist und bieten Lösungen für jede Unternehmensgröße. Kleinere Unternehmen finden in der Cookiebot CMP eine Plug-and-Play-SaaS-Option, ebenso bieten wir eine  App CMP zur Verarbeitung von Nutzereinwilligungen an. Großunternehmen mit individuellen Anforderungen vertrauen beim Consent Management auf die Usercentrics CMP. Dabei werden Einwilligungen mit Daten von der Erfassung bis zur Verarbeitung zusammengebracht.


    Usercentrics unterstützt Kunden wie Daimler, ING und Santander bei der Einhaltung der Datenschutzbestimmungen, ist in mehr als 100 Ländern aktiv, hat ein Netzwerk von über 2.000 Vertriebspartnern und verarbeitet täglich mehr als 61 Millionen Nutzereinwilligungen.

    Besuchen Sie usercentrics.com und cookiebot.com, um mehr zu erfahren.
    16d

    Bilingual Personal Injury Paralegal

    FarrinDurham or Remote, North Carolina, United States

    Farrin is hiring a Remote Bilingual Personal Injury Paralegal

    Winner of the Triangle Business Journals Best Places to Work, large category!


    We are recruiting to hire a talented Bilingual Personal Injury (Pre-Litigation) Paralegal to help support our growth in North Carolina! This is your opportunity to work with one of the largest and fastest growing PI law firms in the state. Our culture is unique and our standards are high - if the following description resonates, we'd like to hear from you.


    About the Firm:


    Providing excellent legal service to our clients is our calling. As one of the state's largest personal injury law firms, we have the experience and resources to fight the good fight. Forty percent of our team has been with us for more than five years. Many exciting things are on the horizon, and we hope you'll consider joining us.  We were recently named the best large company to work for in the Triangle! 


    What The Day Looks Like:


    • Providing excellent service for our clients - this includes everything from being the first point of contact if they have any questions and providing updates on their case.
    • Handling a high volume case load
    • Admin tasks such as heavy call volume and maintaining electronic files 


     We're Looking for Someone Who:

    • Has at least one year of relevant legal experience
    • Is computer savvy and enjoys learning new software

    • Is detail oriented with the organization skills required to maintain a high level of accuracy
    • Enjoys speaking with clients and providing "above and beyond" customer service



    We will consider high potential candidates without legal experience. These candidates should include a cover letter explaining why they are interested in this position, and detail their relevant skills.

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    Marketing

    17d

    Digital Campaign Strategist

    Rainforest Action NetworkSan Francisco, CA Remote
    3 years of experience

    Rainforest Action Network is hiring a Remote Digital Campaign Strategist

    ABOUT RAN

    For more than 30 years, Rainforest Action Network (RAN) has campaigned to preserve forests, protect the climate and uphold human rights by challenging corporate power and systemic injustice through research, education, partnerships, non-violent direct action, grassroots organizing, strategic campaigns and communications. We are committed to working with Indigenous and frontline communities directly impacted by profit-driven systems of injustice. In partnership with allies from around the world, RAN challenges corporations to stop destructive operations, respect human rights, and adopt policies that reduce their contributions to climate change.​ RAN is committed to doing what is necessary, not only what is considered politically feasible.

    RACIAL JUSTICE

    RAN strives to integrate values of equity and fairness into our work, which includes bringing an intentional racial justice analysis to our programmatic work and organizational structure. We are seeking candidates who have a commitment to engage in this ongoing process and work with us to create a just and inclusive work environment and world. RAN provides all people with equal employment and volunteer opportunities while also staying committed to providing accommodations to applicants and employees with disabilities. We encourage applicants of color and other historically excluded identities to apply for this position.

    THE POSITION:

    RAN has an opening for a full-time position on our Digital Team for a Digital Campaign Strategist for the Climate and Energy Program. The Digital Campaign Strategist will work closely with RAN’s Climate Program to provide & assist in digital strategy and technical backbone necessary for effective online campaigning.

    RESPONSIBILITIES:

    • Working alongside the campaigners & under the general supervision of the Digital Campaign Manager, the Digital Campaign Strategist will assist with planning and executing all aspects of robust campaigns in the digital space to move corporate targets. With assistance from the communications team and the Social Media Coordinator, the Digital Campaign Strategist will coordinate writing email blasts, social media content, and other written materials for online production or news releases.
    • Assist with Building, testing, and deploying online action pages.
    • Test emails and other online communications for release.
      Use online tools such as Action Network, Engaging Networks, and MoveOn Petitions to increase reach and growth for RAN’s campaigns.
    • Create advocacy and donation forms and surveys using Engaging Networks or similar CRM platforms.
    • Use Google Analytics, Facebook Insights, and other data reporting tools to track all communications and their impacts.
    • Assist in providing analysis of online performance and recommendations for changes when needed.
    • Support Social Media Coordinator in managing followers and moderating comments on social media.
    • Assist with maintaining data systems to support online to offline organizing
    • Create content highlighting the impacts of fossil fuel extraction, banking practices that support the extraction, and support storytelling from those directly impacted.
    • Support our digital fundraiser in creating fundraising appeals that are connected to advocacy appeals
    • Work openly and cooperatively within a high functioning team dynamic

    EXPERIENCES & SKILLS:

    • 2-3 years of experience using ECRMs like NationBuilder, Engaging Networks, Salsa, Convio
    • 2-3 years of experience writing advocacy content and building or implementing digital advocacy strategies.
    • Strong interpersonal skills
    • Excitement and passion for data and digital strategy
    • Experience working within the climate movement or advocacy work that is similar.
    • Basic understanding of HTML
    • Self-starter, ability to work from and be managed from remote locations. Experience working with remote colleagues.
    • Experience using social media, such as Twitter, Instagram, and Facebook, for campaigning
    • Passionate commitment to climate protection, human rights, and/or corporate campaigning
    • Demonstrates an awareness and sensitivity to the needs and concerns of individuals from diverse cultures, backgrounds, and orientations.
    • Contributes to the creation of a diverse, equitable, and inclusive work culture that encourages and celebrates differences.

    COMPENSATION:

    This is a full-time position with an anticipated starting salary range from $56k to $63k, commensurate with experience. RAN staff are eligible to work remotely from anywhere they choose, or to work out of RAN’s office in San Francisco.

    Benefits include 100% RAN-paid health, dental and vision insurance for the employee and their partner/family, 4 weeks PTO (increases to 5 weeks after 2 years) as well as a paid winter break, and a retirement plan with a 3% employer match. Additionally, after each 5 years of service, staff are eligible for a 12 week fully-paid sabbatical.

    TO APPLY:

    Please submit a resume and thoughtful cover letter.

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    15d

    Digital Strategist (100% Remote)

    LaunchBoomSan Diego, CA Remote
    slacksass

    LaunchBoom is hiring a Remote Digital Strategist (100% Remote)

    Company Overview

    Hi, we’re LaunchBoom, the leading crowdfunding agency that wants to hire YOU!

    We’re a remote team looking for self starters that aren’t afraid of a challenging role. We offer amazing benefits, flexible work days, and competitive compensation, but that’s not even the best part! We have the most fun, dedicated and close-knit team. We like to call ourselves a family. We laugh together, cry together and sometimes sass each other in the #general Slack channel.

    Our employees get complete ownership in their roles and we never micromanage.We encourage taking initiative to try new things. Growth opportunities abound, and we even have a clearly-defined advancement path for each role! But you’re never stuck in a role here: you are in charge of your destiny at LaunchBoom.

    If that interests you, you’re in the right place!

    Position Overview

    As a Digital Strategist (we call it a Campaign Strategist, you are ultimately responsible for creating the success of the crowdfunding campaign. You will validate the product, create its messaging and positioning, and test the most valuable angles and align the rest of the team and campaign with your results. You are able to take a new project from idea to selling millions of dollars worth of product in the span of 6 months.

    Your responsibilities are as follows:

    • Product positioning & messaging.
    • Running Facebook Advertising campaigns for our clients from end to end.
    • Audience, copy, imagery ideation and creation of high quality content.
    • Programming of ads.
    • Daily Optimization and ad scaling.
    • Producing reports for clients.
    • Utilize ad data and insights to collaborate with the Creative Team to provide direction on creative deliverables.
    • A/B test landing pages weekly.

    The requirements:

    • Experience with Facebook Ads and Google Ads required.
    • Experience working as a digital marketing strategist or similar required.
    • Agency experience preferred.
    • Experience working in the crowdfunding industry preferred.
    • Experience with web analytics tools such as Google Analytics.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong problem-solving skills.
    • Ability to act with integrity, professionalism, and confidentiality.
    • Proficient with Google Suite, Notion, Asana and Slack.
    • Proficiency with or the ability to quickly learn the organizations systems and procedures.
    • Ability to accomplish multiple task priorities in a fast-paced work setting.
    • A team player with ability to work well with coworkers and clients.

    Core Competencies:

    • Messaging Master:You know how to get your message across. You understand what resonates with your target audience, and you communicate in a way that breathes life into ideas.
    • Analytical Abilities: You are able to dive deep and make sense of the data to drive actionable insights from what you uncover. Doing so, you find the most value for the client and LaunchBoom.
    • Trendsetter: You don’t think outside of the box, you think as if there is no box at all. You are an original thinker always striving to expand the boundaries of imagination in order to position a clients project in the most captivating way.
    • Collaborator:You work well with your team in order to see the vision come to life. It’s not a solo job and you lean into and recognize the value that your teammates bring.

    Nitty gritty details

    • Base salary of $65,398- $75,862 depending upon experience
    • Commission plan (on back-end revenue generated through your campaigns)
    • Extensive training
    • Growth path and compensation increase system to grow your career and get a raise
    • Premium medical, dental and vision insurance (100% of employee premium paid for by LaunchBoom)
    • 401(k) plan with a fully vested 4% match
    • 100% Remote work
    • Unlimited paid vacation time
    • 2 weeks of sick time
    • 13 business days off paid for various holidays
    • Day of your birthday off paid
    • Employees must be able to legally work in the United States. Residing in CA, CO, FL, KS, MD, NC, NJ, OH, OR, PA, TX, UT and WI preferred.

      More About Your Future Team

      LaunchBoom (http://www.launchboom.com) is the most effective product launch system and full service marketing agency that manages the entire crowdfunding process from start to finish. We partner with entrepreneurs with new, innovative consumer products and help them launch and scale using Indiegogo and Kickstarter.

      We are Certified Kickstarter Experts, Certified Indiegogo Experts, Facebook & Google Marketing Partners.

      One Last Thing...

      We've been incredibly successful since we started in 2015, but LaunchBoom is a start-up. If that scares you, then this job isn't for you. If you are looking to join a startup because you think it sounds fun, then this job isn't for you.

      This job is going to be one of the most challenging jobs you've ever done, but it will be extremely rewarding and leave you open to incredible growth opportunities within the company.

      If you are still with us, then we'd love to hear from you.

      See more jobs at LaunchBoom

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      16d

      Content Marketer REMOTE

      AxelerantRemote
      B2B

      Axelerant is hiring a Remote Content Marketer REMOTE

      Before applying, please read this note from the Marketing Director: 

      This Content Marketer role is for a very special someone. We haven’t been able to find you yet—but we know that you’re out there somewhere!

      1. First, you have to align the right values (openness, kindness, and enthusiasm). 
      2. Second, you have to come with a certain set of interview and writing skills that you can demonstrate.
      3. And third, you need to come with a background in or significant context to B2B Content Writing, centric towards software development.

      Maybe you’re a professional content writer with a penchant for Software Development practices, or someone in marketing who worked at an agency offering Software Development services. Or maybe you’re a Software Engineer who’s looking for a change, to hone your craft in writing and content creation while keeping your hand in engineering. If this is exciting, tell us so by applying. 

      We've been looking everywhere for you.

      Nathan Roach

      Marketing Director

      LinkedIn | Twitter


      As a Content Marketer, you're expected to create compelling content to engage our target audiences which will be shared across all channels. You’ll foster value-driven brand awareness by evaluating web traffic with respect to your work, and report on the results of marketing activity, and to optimize your approach to create a result-driven marketing funnel.

      Responsibilities

      • Participate in Software Development projects, with the primary responsibility of interviewing stakeholders and creating high-quality written content
      • Create and own required content, track its performance, optimize it for keywords based on metrics
      • Learn complex, trending concepts and communicate the information in a way that is engaging and understood by a defined target audience and personas.

      Requirements

      • 2+ years of professional B2B writing experience
      • Published at least 20 articles or similar content
      • Demonstratable understanding of Software Development technologies and practices.
      • Demonstrable understanding of Content Marketing. 
      • Excellent English communication skills.
      • Attention to and retention of details.
      • Highly organized, process-oriented.

      Nice to Have

      • Willingness to contribute some hours (paid) to Open Source projects, monthly

      Special Considerations

      All of Axelerant’s roles are considered work from anywhere. But, we’re mainly looking to build our teams around Africa, Latin America, and Southeast Asia unless specified otherwise. And, we typically expect people to have a two-hour crossover with 11 AM to 7 PM India (UTC+05:30) each workday for meetings and coaching. Further, our salaries are India-based with regional factoring, though some overrides exist.

      About Axelerant

      We began as an idea in 2012 to build a work from anywhere professional services organization that empowers our team members. Today, we have achieved that and are continuously improving our career, engagement, and performance programs, as demonstrated by our Axelerant Difference and 4.9/5.0 Glassdoor rating.

      Axelerant accelerates digital outcomes for customers as their primary partner of record. This means that our growing team of over 150 is amongst the best worldwide who create substantial value for our customers because they care about what they do.

      #LI-Remote

      Diverse, Equitable, and Inclusive Opportunities

      We believe that a diverse, equitable, and inclusive team is critical to our success as a global company. We seek to recruit, develop, and retain the most talented people from a diverse candidate pool. The more inclusive we are, the better our work will be. Kindness and openness are Axelerant core values, and when you qualify for a role, we will make an effort to include and accommodate you, even when that looks different than it seems for others. E.g., non-standard work hours, specialized work equipment, modified work agreements.

      Discrimination isn’t welcome at Axelerant.

      Event Sponsorship

      We want you to attend events related to the things you care about. Get sponsored by us to attend when you’re contributing locally and beyond.

      Meaningful Time Off

      52 weekends and 35 days per year of consolidated leave plus maternity, paternity, and sabbatical allowances.

      Professional Development

      We’re always teaching and learning. Continuing education, peer mentorship, life coaching, certifications, and training help our team members advance professionally.

      Remote & Flexible

      All you need is a reliable Internet connection. Work from anywhere you’re comfortable and choose work hours to balance your life.

      Retreats & Meetups

      With annual retreats, quarterly town halls, and monthly celebrations, we never let remote get in the way of work or fun.

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      15d

      Content Manager

      Bachelor's degree

      The Lifetime Value Co. is hiring a Remote Content Manager

      About the Job

      The Lifetime Value Co. is looking for a Content Manager to organize the efforts of a large team of editors and writers. The Content Manager ensures that our content is well-edited and on time, accounts for scheduling changes and helps promote LTV's brands, products, and services. This is a leadership position reporting to the VP of Content.

      Experience working at a tech company is preferred but not required. In this role, you'll supervise the content production process, ensure content editors meet deadlines, and edit SEO content, content marketing articles and product marketing copy.  

      What You Will Get to Do

      • Assist the VP of Content in content operations and staff management
      • Manage and ensure the efficient use of resources
      • Help develop and implement strategic plans, goals, and vision to remain competitive and project the intended brand image
      • Build and advise a large team of reputable content creators and subject matter experts
      • Pitch  content ideas for onsite, social media and brand growth that delivers on goals and initiatives
      • Meet defined traffic and engagement KPIs and deadlines
      • Collaborate with senior leaders and stakeholders on long-term growth strategies for content
      • Track ongoing team projects and initiatives to provide regular updates to the VP     

      What You Bring to the Table

      • 8-10 years experience 
      • Strong content SEO background
      • Excellent writing, editing and storytelling skills; ability to tailor and adapt content for different audiences and platforms
      • Proven track record of motivating, coaching, and leading a team
      • Confidence and tenacity when dealing with difficult decisions and/or issues
      • Ability to work calmly and effectively under pressure, and to react quickly to changes.
      • Excellent project management and organizational skills
      • Excellent communication skills, complemented by diplomacy, empathy, and patience
      • Bachelor's degree in a related field; Media, Communications, or Journalism preferred

      Your Reward for Greatness

      • Highly competitive compensation packages
      • Great health insurance including medical, dental, and vision
      • Sanvello and Talkspace through United HealthCare’s Behavioral Health Benefits
      • Life insurance and personal accident insurance fully paid by LTV
      • Competitive Paid Time Off and Sick Time provided
      • 401 (k) plan with fully-vested company matching up to 6% - Eligible Day 1!
      • Flexible Savings Account/Health Savings Account
      • Free ClassPass On-Demand workouts to Monthly ClassPass Subsidy
      • Weekly meal delivery through Seamless/DoorDash
      • Tax preparation through Henry.tax
      • Student loan repayment & financial wellness resources via Peanut Butter
      • Password Management with 1Password
      • Company organized volunteer days
      • Professional development training and opportunities for professional growth - as we grow, you grow!
      • If you want to WFH, you are in the right place. We have a remote-friendly culture.
      • Custom technology setup to meet your WFH needs
      • Home Office Reimbursement Perk for your perfect work from home setup
      • An innovative, energetic culture with great people to work with!
      • Anniversary Appreciation Gifts
      • Day of Personal Significance
      • Quarterly Home Utility Reimbursement

      Why LTV Co.?

      If you have ambitions to be a part of a high-growth, results-driven, industry-leading organization, LTV is the place to be. LTV builds exciting data products and then we market them with passion. We’re a fast-growing company in New York City that balances the culture of a startup with the stability of being an established, profitable company. We want to work with people that strive to be in the top .01% of their field. We understand that getting to the top takes hard work, constant improvement, and by making data-driven decisions. It’s a thrilling time to join the team, as we’re expanding our product offerings in exciting new ways, driving innovation through data, marketing, and web & app development.

      We believe in diversity and hiring people from all backgrounds and walks of life. You must be energetic, inventive, a team player, and looking to help build and grow the company each and every day. You must have an inner desire to win and the idea of losing is a non-starter. If you are looking for a position that allows you to work with a group of smart and dedicated people who will support you but still provide the autonomy you need to execute your strategy, then you should probably apply as soon as you’re done reading this!

      About Us

      LTV was founded in New York by Josh Levy and Ross Cohen in 2007. At the time their mission was to provide easy and affordable access to public records. Something that in 2007, was only really accessible to corporations. Since then their mission has expanded to developing products and services that grant access to information and data across a number of verticals. In service of this mission, LTV has 7 consumer brands including BeenVerified, NumberGuru, PeopleLooker, NeighborWho, Ownerly, PeopleSmart, and Bumper.

      Our mission is to develop a diverse portfolio of technologies, products, and services, that gives all people equal access to unbiased data and information. We believe that through this access people can empower and protect themselves in today’s ever-changing world, filled with fake news, deception, and a lack of transparency.

      See more jobs at The Lifetime Value Co.

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      16d

      Partner Marketing Manager

      wordpress

      Apollo Neuroscience is hiring a Remote Partner Marketing Manager

      Partner Marketing Manager

       

      Who are we? 

      Apollo Neuroscience is pioneering new ways to empower people to live healthier lives by addressing the root of stress and anxiety: the nervous system. Balancing and calming the nervous system is essential to building resilience to stress. Originating from research in neuroscience and