Job Description

Looking to sell with a purpose?

We are looking for a Sales Manager to join our small but motivated team in Belgium. As our Sales Manager, you will be responsible for driving new business and expanding our customer base in the real estate market. You will work closely with our marketing and customer success teams to develop and execute sales strategies that will help us achieve our mission.

Responsibilities:

• Identify and develop new business opportunities in Belgium
• Build and maintain strong relationships with customers and prospects
• Work closely with marketing and customer success teams to develop targeted sales campaigns
• Monitor and analyze sales performance data to identify opportunities for improvement
• Provide regular feedback to the leadership team on market trends and competitor activity

Qualifications

• 5+ years of experience in SaaS sales and/or real estate market
• Strong communication and negotiation skills
• Ability to build and maintain relationships with customers and prospects
• Fluent in Dutch and French, with strong English language skills
• Above all, we are looking for someone who will fit in our culture (see below)

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Job Description

You are good at maintaining excellent Customer Relationships, and you’d like to serve a cause that matters?

You love finding creative solutions to complex issues?

You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth?

We have a space for you!

WHAT WE EXPECT FROM YOU

As a Customer Success Specialist, you’ll be in charge of ensuring our Customer’s well-being and making their experience with Commuty the best it can be. This includes various tasks:

1.   Manage the Customers

This is the “Account Management” part of the job. As from the signature of the contract, you will be the Commuty contact person for the Customers you manage. Your tasks will mainly be:

Act as Project Manager for the launch of newly signed Customers. Mainly: 

• Be responsible for the successful onboarding of our new Customers, once their contract is signed, in collaboration with the sales and tech team
• Set up and manage the Customer’s environment in the app
• Inform & train the relevant stakeholders of the Customer on the usage of the  app
• Take ownership of the contract terms and the invoicing management for your Customers together with the Admin Manager.

Manage Customer relationships to increase Customers LTV and prevent churn. Mainly:

• Collect regular feedback from your Customers
• Propose relevant actions to take or developments to make to the team & Customers
• Present new features to our Customers
• Increase Customers LTV and reducing churn

Make Upsells to Achieve annual renewal and upselling revenue targets. Mainly:

• Manage the upsell sales cycle from Feature presentation & demo, offer, negotiation to signature
• Collaborate with sales team when needed

2.   Reinforce our Customer support.

This represents the ‘Customer support’ part of the job. You will spend part of the week working with the support team.

You will be asked to:

• be the point of contact for frontline support requests. If needed, dispatch the requests to the relevant team members;
• assist and educate our Customers in how to use our product;
• update and feed our FAQ page;
• make suggestions for improving the support process;
• propose product improvement to try to reduce the support needed for specific functionalities.

Qualifications

• Empathy, and patience, but with the ability to be firm
• Good writing, listening and negotiation skills
• Proactive and autonomous
• Excellent interpersonal skills
• Notions of project management and/or Customer support are assets
• Experience in a SaaS company is a plus
• Rigorous, well-organized and methodical (results-driven)
• Bachelor degree in any relevant skills
• Bilingual French / Dutch is a mandatory requirement (and super fluent in English)

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Job Description

Do you want to join a great startup as

SALES & BUSINESS DEVELOPMENT REPRESENTATIVE (S&BDR)
 

You’re interested in sales and marketing?

You love finding creative solutions to complex issues?

You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth?

At Commuty we’re making parking & commuting smarter for companies. We help employees organize their workday in the most efficient, happy and green way!

In 5 years, we worked for many types of companies, from small to big ones, such as AG Insurance, Social Lab, L’Oréal or UCB.

 We have ambitious goals for the coming months, and we need ambitious new team mates to reach them. We’d love your help here!

WHAT WE EXPECT FROM YOU

As a sales/business development representative (S/BDR) you are an inside sales representative that focuses on outreach, prospecting, and lead qualification. You don’t focus on closing business, but connecting with as many leads as possible ( inbound and outbound) and determining if they’re good customer fits.

We will need you to help us  move these leads through the sales pipeline. You will work hand in hand with the marketing team and you will be a fueling the pipe and the sales team with great leads.

You will be helping for

-       contact every lead and determine who stays and who goes.

-       educate, answer questions, and send resources to potential customers.

-       Qualify leads and move them through the sales process.

Qualifications

REQUIREMENTS

• Organization and time management
• Resilience and determination
• Great at making first contact
• Conversational skills
• Proactive and autonomous
• Excellent interpersonal skills
• Rigorous and methodical (results-driven & documentation)
• Be super fluent in English, and native in French and/or Dutch.

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Job Description

DO YOU HAVE WHAT IT TAKES TO JOIN OUR TEAM AS SENIOR BIZDEV?

You have a significant experience in B2B lead generation, that you’d like to use to serve a cause that matters?

You love finding creative solutions to complex issues?

You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth?

We have a space for you!

WHAT WE EXPECT FROM YOU

By becoming one of our business developers at Commuty, you will help Companies and Real Estate actors make their transition towards smarter and greener parking, mobility management and office management. You’ll offer them an innovative all-in-one software. Most of the time it’s their first step towards digitization, we really make a difference!

As an experienced B2B SAAS business developer you will have a crucial role in the acceleration of our growth, and you’ll need to make sure we keep the right pace to meet our targets.

You will work closely with the Chief Revenue Officer and Marketing will be your main lead generation source. Basically, you will drive our sales in Flanders and Brussels regions to start with.

You should also have a good knowledge of the B2B SAAS sales funnel, negotiation, Customer Relationship Management and know a thing or two about entrepreneurship.

To be happy at Commuty, we need you to strongly believe in technology and have affinity with smart & green!

As this is a startup environment, we’ll need you to be creative, fast and you have to be driven by working in a competitive environment.

And because we want to make you even more skilled than you already are, you will have the opportunity to be coached all along the way.

HOW WE SEE THINGS FOR THE FIRST 12 MONTHS

Month 1. Understand Commuty, our why, our how, our what.Understand the product and it’s added value. Learn how our team works and what everyone does. Analyse everything we’ve put in place and experienced on a sales level. We’d also love to hear your recommendations for improvement!

Month 2-3. You have built your own pitch, and feel more and more comfortable with our product. You close your first sales.

After 6 months, you fuel our growth, our prospects love you and you love them.

After Year 1. Either you want to hire and train other business developers or you’d rather open a new market or segment. We’ll look at how you want to grow yourself and grow the company.

Qualifications

REQUIREMENTS

• Excellent understanding of the B2B sales and marketing funnel in a B2B SaaS startup/scale-up environment. Experience in a SaaS company
• A Proven track record in business development and closing deals
• Proactive and autonomous
• Excellent interpersonal skills
• Rigorous, well-organized and methodical (results-driven & documentation)
• Be super fluent in English, French and Dutch.
• 5+ years of experience
• Degree in a relevant field or equivalent relevant experience
• Experience in workplace management, IT, or design, build & operate office buildings is a plus

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Job Description

You have a significant experience in B2B lead generation, that you’d like to use to serve acause that matters?

You love finding creative solutions to complex issues?

You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth?

We have a space for you!

WHAT WE EXPECT FROM YOU

As Content Manager at Commuty, you will be key  in the construction and the implementation of  our content and lead generation strategy. We will need you to help us  increase our lead generation volume and quality, in a sustainable and scalable way.

You will work hand in hand with our Growth Hacker and with our team of sales people.

You will be responsible for

• Organising and fueling our Content Calendar, adapted to our targets and objectives
• Creating content for any media that us useful
• Continuously optimising our website content and copy for lead generation, for SEO & SEA
• Managing our social media
• Managing our customer marketing, specifically customer stories and case studies, with our Customer Success Team
• Supporting sales outbound efforts
• Optimising our marketing material portfolio
• Constructing and being the central guardian of an up to date and efficient marketing material library for our marketing and sales team.
• Selecting relevant Events to attend and preparing a marketing strategy for each event with our sales team
• Organising webinars

HOW WE SEE THINGS FOR THE FIRST 12 MONTHS

Month 1. Understand Commuty, our why, our how, our whats. Understand how our team works and what everyone does. Understand our product and added value. Analyse everything we’ve put in place and experienced on a marketing level, and set up your plan for our growth.

Month 2-3. You start implementing your strategy, adjusting when needed

Months 3-9.after a few tweaks your strategy starts becoming solid. You feel at home and our growth is following the right curve. It’s now time for optimization.

After 9 months. Leads keep flowing in, and this is thanks to you, and your great way of presenting Commuty to our audience!

Qualifications

• Excellent understanding of the B2B sales and marketing funnel in a B2B SaaS startup/scale-up environment. Experience in a SaaS company
• A Proven track record in the relevant marketing operations,
• Proactive and autonomous
• Excellent interpersonal skills
• Rigorous, well-organized and methodical (results-driven & documentation)
• Be super fluent in English, and native in French and/or Dutch.
• 5+ years of experience
• Bachelor degree in any relevant skills

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Job Description

DO YOU HAVE WHAT IT TAKES TO JOIN OUR TEAM AS GROWTH HACKER? 

You have a significant experience in B2B lead generation, that you’d like to use to serve a cause that matters?

You love finding creative solutions to complex issues?

You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth?

We have a space for you!

WHAT WE EXPECT FROM YOU

As Growth hacker at Commuty, you will be the key generator of new leads for our sales team. We will need you to increase our lead generation volume and quality, in a sustainable and scalable way.

Your role will be to define and implement the best tactics and hacks to get there. You will create, plan, monitor marketing campaigns and decide to scale or kill them, until we reach the right volume and quality. You will work hand in hand with our Content Marketeer.

We need you to be analytical, and be able to put relevant reporting in place to make data- driven decisions, and adapt our strategy when needed.

We need you to be curious, creative and eager to learn, in order to challenge and test new tools, technologies, campaigns, channels permanently.

We’ll also need you to have technical knowledge and skills, to automate campaigns as much as possible, from the start of the campaign up to the input in our CRM. We’ll need you to master inbound and outbound marketing strategy tools, website optimization, SEO and SEA basics as a minimum.

Although you will have the opportunity to be coached by a growth senior expert, you should ideally have previous experience in growth hacking. You have to be hands-on, but also be able to look at our growth from a distance and take strategic decisions.

HOW WE SEE THINGS FOR THE FIRST 12 MONTHS

Month 1. Understand Commuty, our why, our how, our whats. Understand how our team works and what everyone does. Understand our product and added value. Analyse everything we’ve put in place and experienced on a marketing level, and set up your plan for our growth.

Month 2-3. You start implementing your strategy, adjusting when needed

Months 3-9.after a few tweaks your strategy starts becoming solid. You feel at home and our growth is following the right curve. It’s now time for optimization.

After 9 months. Leads keep flowing in, and this is thanks to you, your iterations, tests, adjustments, and curiosity about always finding new hacks.

Qualifications

REQUIREMENTS

• Excellent understanding of the B2B sales and marketing funnel in a B2B SaaS startup/scale-up environment. Experience in a SaaS company
• A Proven track record in marketing operations, lead generation and campaign management
• Proactive and autonomous
• Excellent interpersonal skills
• Rigorous, well-organized and methodical (results-driven & documentation)
• Be super fluent in English, and native in French and/or Dutch.
• 5+ years of experience
• Bachelor degree in any relevant skills

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