We are seeking a dynamic and resourceful technical sourcer to join our team and support our growing needs. This role presents an exciting opportunity with impactful responsibilities, including crafting sourcing strategies, collaborating closely with hiring managers, and enhancing candidate experiences. We are looking for someone who is adaptable, innovative, and committed to continuous improvement. This position is a 7-month contract role running from June to December.

RESPONSIBILITIES:

• Collaborate with technical hiring managers to design and implement effective sourcing strategies.
• Focus on devising tailored plans to attract candidates with diverse technical backgrounds.
• Utilize data-driven insights to track and evaluate sourcing effectiveness, providing regular updates to stakeholders.
• Drive innovation by introducing scalable improvements to our sourcing methodologies.
• Partner with various teams such as Finance, HR, and Legal to ensure a seamless candidate journey and secure top talent.

EXPECTATIONS FOR SUCCESS:

• At least 2 years of experience in technical sourcing or recruiting.
• Demonstrated ability to identify and engage diverse technical candidates using platforms like LinkedIn, as well as through resume screening and other innovative approaches.
• Exceptional communication skills, with the capacity to effectively engage and influence stakeholders at all levels.
• A proactive attitude and willingness to contribute to special projects as needed.
• Ownership mentality with a strong sense of initiative and autonomy.
• Strong work ethic, a sense of urgency, and a track record of delivering results.

Podium is committed to fostering an inclusive and diverse workplace. We embrace equal employment opportunities (EEO) without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

LivePerson Voice: LivePerson's revolutionary CCaaS product offers a seamless customer experience across any voice or digital communication channel. Unlike traditional competitors that are optimized for agents and built on selling seat licenses and telco minutes, LivePerson Voice aims to minimize agent seats through increased use of automations with high containment, reduce telco minutes, and overall operating costs while dramatically improving customer satisfaction (CSAT). LivePerson Voice is designed to complete the loop and create a frictionless customer experience. LiverPerson’s VoiceBot is a product offering that provides real-time voice conversations between bots and consumers. It is powered by LivePerson’s VoiceCore Platform, which is a suite of microservices.

You will be working as Senior Technical Lead for LivePerson’s Voice Team to deliver Voice Automations and Voice applications for our brands to resolve common customer interactions and issues. You will have a track record of leading successful software engineering teams.

In this role you will:

• Lead a team of software development engineers
• Designing and developing high-volume, low-latency, enterprise scale applications for mission-critical systems and delivering high-availability and performance
• Design complex high performance backend services using Java
• Design complex solution for Voice based applications
• Development of technical specifications and documentation
• Debug production issues and help maintain existing code
• Participate in on-call rotations

You should be an expert in:

• 8+ years of experience building successful large scale production software systems
• 1- 2 years of experience in leading software engineering teams following agile methods as tech lead or manager  - MUST
• 5+ years of experience in Java programming - MUST
• 2+ years of experience integrating with third-party APIs  - MUST
• 3+ years Experience debugging/testing distributed microservice applications - MUST
• 3+ year of experience with  technologies such as Kafka, Redis and NoSql - MUST
• 3+ years of Experience building RESTful microservices  - MUST
• Experience building voice applications is a plus
• 3+ years of experience in Kubernetes (cluster, load balancer), Google Kubernetes  
• Experience in Cloud Computing Technologies like GCP, AWS is a plus
• Bachelor's degree in Computer Science or a related field

Benefits: 

• Health: Medical, Dental, and Vision
• Time away: Vacation and holidays
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

Nice to meet you, we’re Vesta Healthcare

Vesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers.  We enable people with personal assistance to thrive at home, in their community by assuring their caregivers have the resources, data, and support they need.  We achieve this through a combination of analytics, technology, services, and deep healthcare expertise. 

Vesta Primary Care “VPC” is one of Vesta’s divisions that specializes in primary care. We focus on older adults with long-term  home care needs. Our practice serves patients in need of chronic care management, often home-bound, who benefit from a primary care provider who makes house calls. In Massachusetts, we operate as both home-based primary care and host an in-person medical office in Duxbury.  We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of in-person and virtual care to provide primary care to our patients. 

We seek team members who are passionate about caring for older adults and collaborating with their caregivers to provide a team-based approach to care. Our team members are patient-centered optimists who always focus on doing what’s best for patients and their caregivers. Our team goes the extra mile to ensure tasks related to patient care are complete, timely and thorough. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things, like time with one another.

The Care Navigator Medical Assistant Role

Care Navigators are best known as the caring and friendly voice who answer our phones and guide patient care needs from request to completion. Our Care Navigators greet patients with warmth, a willingness to help and a drive to solve problems effectively. Our Care Navigators provide patient support at the “front office,” though typically through a virtual office and enjoy assisting a clinical team in coordinating patient care. Care Navigators are great multitaskers, balancing in-bound phone calls, electronic communication, and providing support to our primary care providers. 

The ideal Care Navigator is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this as their purpose. It is all in furtherance of delivering high quality, personal care to patients and their families. VPC Care Navigators are the engines of our team. 

The ideal teammate would be able to: 

• Answer phones with a smile and customer service orientation
• Multitask with confidence and sensitivity; able to prioritize tasks
• Manage inbound phone calls and assign related tasks to the appropriate team members; routing calls and messages according to practice guidelines.
• Manage other forms of inbound communication such as faxes, emails and portal messages. 
• Schedule patient medical visits, whether in-home, in-clinic or virtual
• Design, route and communicate the provider schedule to both the provider and patients.
• Provide day-to-day administrative support to the practice
• Enroll new patients and discussing the practice with prospective patients; building and activating new charts
• Manage medical records
• Conduct patient-related task follow up such as chart prep, submitting referrals, following up on labs, diagnostic imaging orders and DME
• Facilitate patient conversations at the direction of the primary care provider and as needed to support care coordination
• Provide practice support including: contacting patients, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our patients
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice 
• Serve as customer service support as needed
• Serve as Medical Assistant back-up as needed

Would you describe yourself as someone who has:

• Located in the state of Massachusetts (required)
• The ability to work Monday - Friday, 8:30 am - 5:00 pm EST (required)
• A national or state Medical Assistant certification (preferred)
• Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (preferred)
• A minimum of 2 years of experience working in a healthcare setting (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes  (preferred)
• A customer service mindset for both internal and external customers (required)
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar
• eCW experience (preferred)  
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills; enjoys collaborative work
• Ability to perform duties as assigned or requested
• Up to date on appropriate vaccinations.

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $25.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.  

Nice to meet you, we’re Vesta Healthcare

Vesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers.  We enable people with personal assistance to thrive at home, in their community by assuring their caregivers have the resources, data, and support they need.  We achieve this through a combination of analytics, technology, services, and deep healthcare expertise. 

Vesta Primary Care “VPC” is one of Vesta’s divisions that specializes in primary care. We focus on older adults with long-term  home care needs. Our practice serves patients in need of chronic care management, often home-bound, who benefit from a primary care provider who makes house calls. In Massachusetts, we operate as both home-based primary care and host an in-person medical office in Duxbury.  We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of in-person and virtual care to provide primary care to our patients. 

We seek team members who are passionate about caring for older adults and collaborating with their caregivers to provide a team-based approach to care. Our team members are patient-centered optimists who always focus on doing what’s best for patients and their caregivers. Our team goes the extra mile to ensure tasks related to patient care are complete, timely and thorough. We see ourselves as being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things, like time with one another.

The Care Navigator Medical Assistant Role

Care Navigators are best known as the caring and friendly voice who answer our phones and guide patient care needs from request to completion. Our Care Navigators greet patients with warmth, a willingness to help and a drive to solve problems effectively. Our Care Navigators provide patient support at the “front office,” though typically through a virtual office and enjoy assisting a clinical team in coordinating patient care. Care Navigators are great multitaskers, balancing in-bound phone calls, electronic communication, and providing support to our primary care providers. 

The ideal Care Navigator is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this as their purpose. It is all in furtherance of delivering high quality, personal care to patients and their families. VPC Care Navigators are the engines of our team. 

The ideal teammate would be able to: 

• Answer phones with a smile and customer service orientation
• Multitask with confidence and sensitivity; able to prioritize tasks
• Manage inbound phone calls and assign related tasks to the appropriate team members; routing calls and messages according to practice guidelines.
• Manage other forms of inbound communication such as faxes, emails and portal messages. 
• Schedule patient medical visits, whether in-home, in-clinic or virtual
• Design, route and communicate the provider schedule to both the provider and patients.
• Provide day-to-day administrative support to the practice
• Enroll new patients and discussing the practice with prospective patients; building and activating new charts
• Manage medical records
• Conduct patient-related task follow up such as chart prep, submitting referrals, following up on labs, diagnostic imaging orders and DME
• Facilitate patient conversations at the direction of the primary care provider and as needed to support care coordination
• Provide practice support including: contacting patients, caregivers, and care team members as directed, work closely with the clinical team to improve the health and care of our patients
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, as appropriate for scope of practice 
• Serve as customer service support as needed
• Serve as Medical Assistant back-up as needed

Would you describe yourself as someone who has:

• Located in the state of Massachusetts (required)
• The ability to work Monday - Friday, 8:30 am - 5:00 pm EST (required)
• A national or state Medical Assistant certification (preferred)
• Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (preferred)
• A minimum of 2 years of experience working in a healthcare setting (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes  (preferred)
• A customer service mindset for both internal and external customers (required)
• A strong proficiency in computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides or similar
• eCW experience (preferred)  
• A demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills; enjoys collaborative work
• Ability to perform duties as assigned or requested
• Up to date on appropriate vaccinations.

In addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $25.00 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law.

At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta email.  You might see things from a similar domain address, but with a slight misspelling, for example.  We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.  

We are seeking an Architect/Director for AI Accelerationto join our AI Platform Acceleration team. The AI Platform Acceleration team will enable AI democratization through apps & services and asymmetric growth through embedding AI capabilities across our business. The cross-functional talent will train and deploy foundational models and sciences, establish an AI platform to enable democratization and engaging with third party vendors to enable speed, scale, and efficiency.  

This is a hands-on position - roughly 40% architecture, 40% coding, and 20% administrative.

You will play a pivotal role in designing and implementing cutting-edge artificial intelligence solutions. You will collaborate with cross-functional teams of Data Scientists, Research Scientists, Software Engineers, and Product Leads to understand business requirements, identify opportunities for AI integration, and ensure our platforms enable development of scalable and robust AI systems. This role will be responsible for partnering with 84.51° teams to lead all strategic, tactical, and operational aspects of building solutions to support the 84.51° AI Acceleration strategy.  The successful candidate will be an innovative, forward thinking technology leader with a relentless focus on customers and inspiring people. They will be a natural networker across roles and teams alike.

Responsibilities:

• Architect end-to-end AI solutions, considering business objectives, data availability, and technical constraints. Understand current 84.51° architecture landscape to assess fit and gaps for bleeding edge AI acceleration work.
• Partner with Data Scientists, Engineers, and Product talent to ensure our platform strategy delivers against requirements, scope, and system deployment need.
• Employ solid change management, performance measurement, automation, and well thought out solution implementation methodologies to ensure AI Acceleration platform architecture is stable and reliable.
• Implement industry best practices, acquired from your background or through monitoring of industry standards for your horizontal team and function to improve current processes.
• Represent the AI Acceleration team in the formulation, influence, and implementation of company business system architecture plans, assessing cost and feasibility of system requests, and ensuring the plan supports both strategic and near-term needs.
• Create comprehensive documentation for AI architectures, models, and processes.
• Leverage a servant leadership approach in the recruiting, motivating, mentoring, and growing world-class teams and creating followership that as a leader, teams want to work with.
• Communicate effectively with both technical and non-technical colleagues at all levels in both verbal and written communications and preparing and presenting strategic visions and presentations to executive leadership team.
• Build relationships with key partners within the Kroger Technology organization to share best practices, help accelerate the growth of both organizations, and deliver joint initiatives as appropriate.

Qualifications, Skills, and Experience:

• Bachelor’s Degree or higher and relevant certifications in technology and/or project management
• 7+ years of experience working in infrastructure/cloud and/or software development
• 7+ years of experience using advanced algorithms, programming languages, or technologies
• 4+ years of experience in tech consulting, retail, or related professional services preferred
• Strong knowledge and skill in cloud computing solutions, technologies, and trends
• Hands-on experience in delivery and support of cloud services in a hybrid or multi-cloud architecture using at least two major cloud providers (AWS, Azure, GCP, OCI).
• Extensive, hands-on experience with modern software development concepts such as CI/CD, service-oriented architecture, infrastructure as code, and/or containerization
• Experience with and understanding of machine learning and AI principles and development processes
• Strong experience leading and operating in a lean, agile environment with distributed teams.
• Excellent communication skills, particularly on technical topics.
• Comfort with independent learning of new technologies, and willingness to jump into using unfamiliar tools
• High level of independence; ability to make time-sensitive decisions rapidly and solve urgent problems without escalation.
• Strong time and project management skills; the ability to balance multiple, simultaneous work items and prioritize as necessary.
• Demonstrated success in working collaboratively across technology and governance roles to develop, implement, and operate systems that improve processes & efficiencies, and support business strategies.

Skills related to AIOPS/LLMOPS

• 1-2 years of experience in the operational aspects (LLMOPS) of LLMs/and or any Transformer based models, focusing on efficient training, deployment, and scalability using GPU/TPU clusters and managing distributed infrastructure for Model Serving.
• 2-3 years of experience in designing and operating scalable Stateful Services, such as chatbots with persistent context, leveraging LLMOPS and Full stack App design.
• Knowledge in architecting for AI Safety, such as adversarial testing, Sandboxing, Red teaming, AI firewalls, content filtering and other responsible AI safety tooling.
• 1-2 years of experience in architecting RAG patterns and deep understanding of various vector databases, and hybrid data stores.
• Ability to independently evaluate vendors for tools that are related to AIOPS

IMPORTANT:This position is OPEN to candidates seeking Fully Remote / WFH Opportunities who have a permanent residence in the United States. 

#LI-DOLF

What you’ll do

In a few words…

Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

Providing high quality services to clients and beneficiaries is at the core of what we do every day! The PBM Operations & Services team is the very heart of Abarca and meets that standard by running services from MTM to price eligibility to government services and beyond. Our beneficiaries' every concern is satisfied whether it be for a prior authorization, script concern or case management follow up. They're not just an operations team as they also set strategy for new clinical programs based on accurate data. Collaboration is also key as they work with teams like Software Development to design quality processes that meet client requirements, test our systems, and ensure benefits and claims are configured and processed correctly!

As a Medicare Part D Letter Analyst, you will be tasked with conducting investigations and resolving complex issues via strong analytical and communication skills. We’ll rely on you to execute and monitor letter processes for Medicare Part D business including EOBs, Transition, Formulary Negative Change, OIG Exclusion, Provider Preclusion Letters, and more. Grasping new concepts and acquiring platform knowledge through independent study, as well as interaction with other team members, will be essential here. The ability to discuss technical logic, awareness of when to be detailed, and assurance evoked through extensive understanding of our solutions and technology is also a key part of this role!

 The fundamentals for the job…

• Monitor Part D letters and dashboards; identify and initiate error resolution as necessary.
• Analyze pharmacy claims, formulary, provider data, and pricing changes and determine how those affect downstream letters.
• Track, trend, and monitor issues as they arise.
• Understand and reference guidance when analyzing and resolving issues.
• Identify and proactively suggest process improvements.
• Document and explain observations to technical and non-technical audiences.
• Provide guidance and solid understanding of Medicare Part D processes the impact letters.
• Assist in new client implementations and existing client re-implementations to ensure accurate letter logic and content.
• Locate, read, understand, and apply CMS guidance to processes as necessary.
• Understand and execute the quality assurance checks on Medicare Part D processes and communications.
• Review inbound and outbound data files, utilize reports to ensure Medicare Part D process accuracy in various business functions.
• Stay up to date on CMS guidance related to Medicare Part D products.
• Provide client support and/or compliance/audit activities and collaborate in special projects and activities.

What we expect of you

The bold requirements…

• Bachelor’s degree in a related field. (In lieu of a degree, equivalent, relevant work experience may be considered.)
• 3+ years of combined or relevant work-related experience.
• Experience with Medicare Part D processes within a pharmacy benefit manager or health plan.
• Ability to analyze data, reports, and findings to discern patterns and discrepancies.
• Problem solving and analytical skills that are applicable to role processes and procedures.
• Ability to thrive in a high-growth, fast-paced, complex, shifting, and uncertain business environment.
• Highly organized and self-motivated to run and complete important investigations simultaneously.
• Excellent oral and written communication skills.
• We are proud to offer a flexible hybrid work model which will require certain on-site work days (Puerto Rico Location Only). 

Nice to haves…

• Experience with pharmacy paid claim calculations and accumulators is strongly preferred.

Physical requirements…

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

#LI-NO1 #LI-REMOTE

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

We are looking for a Jr. Program Managerto join us as we build cutting-edge technology solutions!  This is your opportunity to be part of a team that is committed to delivering best-in-class service to our customers.  

Responsibilities: 

• Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities. 
• Present and explain proposals, reports, and findings to clients and internal stakeholders. 
• Assist in recruiting employees, assigning, directing, and evaluating their work, and overseeing staff competence development. 
• Analyze technology, resource needs, and market demand to plan and assess project feasibility. 
• Drive regular rhythm with engineering teams and provide daily support for managing delivery of project tasks, activities, milestones, and resources. 
• Develop, maintain, and manage project requirements, plans, timeline, issues, risks, and challenges.
• Cultivate relationships with stakeholders and other demand planning & supply chain organizations to ensure seamless execution of project strategies. 
• Collaborate with cross-functional stakeholders to achieve alignment on project targets and reporting. 
• Develop visualization tools and dashboards for key metrics using Excel, Power BI, or similar tools. 
• Manage team operations, including scheduling and facilitating meetings, defining team rhythm of business, and forecasting resourcing needs. 
• Write, draft, and release communications via newsletters or other channels. 
• Manage multiple concurrent features, user stories, or workstreams. 
• Drive program from ideation through delivery, engaging with leadership as necessary to communicate project objectives and progress. 
• Manage knowledge base and contribute to continuous improvement of communications processes. 
• Handle space management, centralize new hire onboarding, and order equipment processes. 
• Coordinate space management and event logistics with multiple stakeholders. 
• Create and track purchase orders and plan spending. 
• Proactively plan, coordinate, and schedule meetings. 
• Organize monthly, quarterly, and annual events. 
• Reconcile and submit expenses, manage discretionary budget reports. 
• Serve as a backup to admins on leave. 
    

Qualifications: 

• Excellent verbal and written communication skills to all levels, including executive. 
• Strong problem-solving skills and attention to detail. 
• Ability to work independently and manage one’s time effectively. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other business intelligence and visualization tools (Power BI, SharePoint).
• Experience in project management or program coordination, with the ability to manage multiple projects simultaneously.
• Knowledge of UI/UX design and strategy for online platforms (retail + Ecomm) preferred.
• Familiarity with Microsoft 365, Office 365, Azure DevOps, or similar technologies preferred.
• Ability to collaborate effectively across multiple teams and stakeholders with varying priorities.   

Education/Experience: 

• Bachelor's degree in business administration, computer science, engineering, supply chain, information technology, or related field. 
• 2-4 years of experience in program management, project management, or related roles. 
• PMI or PMP certification preferred. 
• 0-2 years of experience required. 

Salary Range 

Pay ranges vary based on multiple factors including, without limitation, skill sets, education, responsibilities, experience, and geographical market. The pay range for this position reflects geographic based ranges for Washington state: $75,000 to $80,000 USD/annually. The salary/wage and job title for this opening will be based on the selected candidate’s qualifications and experience and may be outside this range. 

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believes in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location:Remote