Job Description

The Revenue Cycle Solutions Consultant II, will fully own client implementation of Experian products from kick-off through transition, working with other teams and resources as necessary

• Collaborate and ensure standards for quality and customer experience are met across the board
• Collect revenue metrics and product KPIs for the assigned implementation portfolio
• Understand Experian Health’s suite of products and how best to use them within various types of client settings
• Leverage existing workflow strategies that embeds and enhances our products within a client's workflow
• Ability to perform gap analysis and make changes to workflow documents as needed
• Assess revenue cycle operations, make best-practice recommendations related to workflow re-design, organizational design, and effective change management, and professionally deliver the results of analysis, that optimizes our solutions performance and provides the basis for lasting results
• Monitor adoption and value delivered during implementation cycle
• Provide technical teams necessary information to complete implementation build based on discussions had during workflow assessments
• Work closely with Integration Engineers and Technical Consultants
• Problem-solve with oversight to determine risk/issue mitigation/resolution and/or escalation to leadership
• Ability to develop and manage project plans in partnership with PMO from original concept through final implementation, including scope, schedule, and resources using designated tools and templates
• Provide PMO with agenda items, supporting documentation, and updates for status calls
• Schedule all client meetings and critical path activities and coordinate internal resource support as needed
• Request and schedule all testing and training activities with client (in coordination with PMO/Technical Team/Quality Team/Training resources)
• Maintain ongoing positive relationships and establish trust/credibility with internal/external key stakeholders across all levels
• Manage multiple projects concurrently
• Perform other duties as assigned
• Utilize HIS/PMS and product knowledge to operationalize implementation experience for clients from scoping to transition

Qualifications

• 3-5 years healthcare revenue cycle experience, with strong preference for extensive back end revenue cycle experience
• HFMA Certification preferred
• Bachelor's degree or equivalent experience  
• Excellent project management skills (knowledge of project management process, tools and documentation)
• Extensive knowledge of business unit products and operations
• Strong  knowledge of legislation and regulations impacting business unit industry
• Impressive workflow, problem-solving and analytical skills
• Outstanding organization skills and ability to work in a high-paced environment
• Exceptional leadership skills
• Impressive verbal/written communication and influencing skills
• Quality team player
• Ability to think creatively
• Manage information well with a full picture view of the implementation and beyond
• Travel 25% to 50%

See more jobs at Experian

Apply for this job

Job Description

The Integration Engineer supports development and implementation, by applying a combination of business and technical knowledge in healthcare revenue cycle management software, and processes.

This role will have responsibility to ascertain, resolve and direct issues arising out of multiple avenues and channels; including but not limited to, the connectivity, design, performance, requirements gathering, implementation, build work, data validation and support processes and interventions.

The incumbent will establish, build and strengthen internal and external relationships, serving as the primary technical client contact for technical issues on sales accounts and providing client support and coordinating technical services.

Additionally, this individual will rely on product knowledge, technical expertise, and business knowledge in revenue cycle management processes to provide appropriate strategic visions for decision-making, triaging and escalations process. 

Qualifications

• Minimum 5 years’ prior business analyst, implementation, integration, or client/payer-side (payer or hospital/health system) experience in healthcare revenue cycle management software and technology
• HL7 and X12 message/file formats, interfaces, and XML
• Self-starter, motivated, go-getter, solid work ethic and autonomous
• Effective communication and relationship building skills

Preferred

• Bachelor’s degree in Business, Computer Science, or another related field preferred
• Raw data sets, API, XML, X12 (270, 271, 278) and HL7 (ADT, SIU, ORM) 
• Experience with Confluence and JIRA

See more jobs at Experian

Apply for this job

Job Description

As the world of work evolves, human capital management must keep pace.  Employers have been seeking scalable, client-focused alternatives.  In response, Experian has brought together the industry’s leading experts to offer the best of the best– a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation.  We are keeping the focus ad flexibility employers value in boutique providers and adding the resources and security of Experian.

We would love you to join us at Experian in helping us to shape the future of employer services for Human Resources compliance and outsourcing.  We are seeking Customer Service Representative to Interact with users (e.g., employer clients, verifiers, employer client’s current and former employees, etc.) to provide and process information in response to inquiries, concerns, and requests about Experian’s online employment and income verification services.

You’ll help shape a new business at Experian and help to drive market penetration of new and existing product lines in this space.

We seek a candidate eager to join a start-up atmosphere, someone who is able to adapt readily, instill confidence in internal and external partners and drive results. Comfort with ambiguity and a high aptitude for adaptability are necessary.

As the ideal candidate, you’ll need to be able to quickly prioritize opportunities and have a strong drive for accomplishment. You must be comfortable with shifting priorities and be a world class problem solver, working across functional units to ensure success. You must demonstrate an ability to manage a variety of tasks within a fast-paced, collaborative environment, and be solution-oriented while keeping tasks prioritized.  The ability to raise issues before they turn into problems is critical.  Strong organization, time management, problem solving, and communication skills are essential.  The ideal candidate also brings creative and strategic solutions to the table to help solve complex problems and is someone who acts as a change agent to evolve processes and challenge current thinking.

A successful candidate is

• Collaborative– strong partnering skills including with fellow team members, peers and key stake holders; able to build relationships & connect ideas across internal and external opportunities
• Creative and Curious– willing to take risks, challenge traditional approaches, inquisitive with a penchant for seeking new opportunities
• Determined and Disciplined– achievement oriented; optimistic about what can be; persistent, resilient to setbacks, seeks high levels of activity, fast-paced environment; demonstrates a fierce commitment to challenging status quo, a strong bias for action

What you’ll be doing

• adhere to stringent data security policies and processes
• deal directly with users either by telephone and email
• respond promptly to user inquiries
• handle and resolve user questions
• obtain and evaluate all relevant information to handle and resolve user inquiries
• authenticate and upload user authorization forms
• process verification requests and forms
• direct requests and unresolved issues to the designated resource
• manage users accounts
• keep records of users interactions and transactions
• record details of inquiries, comments and concerns
• record details of actions taken
• manage administrative tasks involved with job duties
• communicate and coordinate with internal departments
• follow up on customer interactions
• complete other administrative projects and duties as requested by management

Qualifications

What your background looks like

• high school diploma, general education degree or equivalent
• at least 2 years of experience in Customer support roles, preferably in HR
• knowledge of customer service principles and practices
• knowledge of relevant computer applications and basic web functions
• ability to type and communicate through email
• knowledge of administrative procedures
• numeric, oral and written language applications
• product knowledge

See more jobs at Experian

Apply for this job

Job Description

The IAM Senior Security Engineer is required to support the Experian global Identity & Access Management team in the PAM (Privileged Access Management) space, handling differing technologies such as CyberArk PAS, CyberArk EPM, Centrify on Linux, Windows, and MAC environments globally across different regions, both on-premises and in cloud environments.

In this role, you will be responsible for vulnerability management, OS and application support, and availability. You will be held accountable for supporting the implementation of new functionalities on the above systems, creating internal documentation for those new functionalities, and supporting the existing processes associated with Privileged Access Management activities.

You will need to work closely with Cyber Security teams, service desk leads, systems engineering, network security, audit, application developers, and other internal systems administrators’ teams. Additionally, you will need to: 

Summary of Primary Responsibilities 

• Perform critical analysis on information consolidated from multiple sources, identify, and resolve conflicts, and break down high-level information into actionable work plans. 
• Support IAM transformation on IDM-PAM technology expansion by developing enhancements and new features driven by business requirements as well as internally identified opportunities for efficiency gain-automation. 
• Resolve and identify root cause scenarios for any issues within our PAM platforms. 
• Be responsible for system health, patching, and vulnerability support across different IAM systems across on-prem & cloud environments. 
• Recommend adjustments to the technical requirements to adjust with agility to the business needs. 
• Be responsible for minimizing-reducing interruption for the Organization within our IDM-PAM systems. 
• Prioritize specifications based on business value and support implementation according to the timelines. 
• Provide On-call support as required according to team support rotation. 
• Support and implement compliance activities as needed to comply with different PAM controls. 

Qualifications

• 4+ years of hands-on experience in IAM & PAM product support, such as CyberArk, Secret Server, Centrify, OKTA, Sailpoint, Saviynt, or similar. CyberArk is desired. 
• Working knowledge of IAM concepts and technologies such as AD, Azure, LDAP protocols, authentication & authorization across on-prem and Cloud environments. 
• Hands-on experience with Windows and Linux OS and common utilities to provide infrastructure support and implement PAM controls, especially on the UNIX side. 
• Background and understanding of Cloud concepts on AWS, AZURE, or GCP is required. 
• Strong understanding of networking concepts such as TCP-IP to troubleshoot and support application issues. 
• Good understanding of modern PAM-IDM concepts and best practices. 
• Good knowledge of the Incident Response lifecycle, ITIL concepts, and the ability to work independently with minimum supervision. 
• Ability to thrive under pressure. 

See more jobs at Experian

Apply for this job

Job Description

The Claims and Remit Support Developer Senioris responsible for serving as a resource to a software development team to ensure the smooth functioning of technical operations including customer support of provider-specific claim processing solutions, implementing, and configuring customer environments, analysis, and maintenance within the Experian Health product portfolio.

• Ensure provider-specific support development and processes meet corporate policies for security, consistency, and professional software development standards
• Identify and encourage process improvement within the team
• Provide training and support, provide constructive feedback, and mentor team members
• Participate in code and design reviews to minimize rework and catch issues early in the process
• Identify problems/solutions and research on complex issues
• Perform and maintain routing program and system maintenance
• Effectively communicate and collaborate with internal and external groups to define process requirements for projects
• Identify and resolve issues that create product performance obstacles to lessen customer disruption
• Work with claims core development and other teams to support programming aligns with and leverages the core components, of each product’s core system components
• Handle production incidents and collaborate with cross-functional teams to ensure stability of the product
• Apply advance skills to solve complex problems in creative and effective ways
• Convert business requirements to eventual code deployment using new and existing tools and system specs
• Ensure provider-specific solutions are delivered in a timely manner, to meet ongoing support commitments
• Provide support to customer
• Other duties as required

Qualifications

• Bachelor’s degree in Computer Science or related field
• 8+ years of programming and analysis experience, in a computing environment required
• Equivalent combination of education and experience may be considered
• Experience in C#, SQL required
• Experience with X12 transactions required. Healthcare EDI (83x, 27x) preferred.
• .Net, scripting, and automation highly preferred
• Experience in healthcare industry highly preferred
• Ability to work independently and in a team environment
• Must be adept, in working in an agile team environment
• Excellent verbal and written communications skills
• Solid analytical and problem-solving skills

See more jobs at Experian

Apply for this job

Job Description

Área: PME
Subárea: PLANNING/ ANALYTICS

Quais serão suas principais entregas?

Como Cientista de Dados, você utilizará sua experiência e conhecimentos em programação, tratamento e análise de dados, modelagem e machine learning para compreender e resolver complexos problemas de negócios e para geração de Insights (Estudos / Análises).

Responsabilidades:

• Desenvolver e implementar estudos e análises de dados avançadas e modelos de Machine Learning;
• Manipular eficientemente grandes volumes de dados;
• Colaborar com times de Engenharia de Dados, Produtos e de Negócios para entender as necessidades e sugerir soluções orientadas a dados;
• Explorar continuamente novas fontes de dados e técnicas de análise com foco em melhoria contínua de modelos;
• Apresentar os resultados e recomendações para stakeholders e times executivos;
• Se manter atualizado com as tendências em Ciência de Dados e indústrias correlatas;
• Desenhar roadmaps de desenvolvimento de produtos data-driven em concordância com as necessidades de negócio.

Qualifications

O que estamos buscando em você?

• Conhecimentos nas linguagens PySpark, Python, Spark, SQL e frameworks de Machine Learning (ex. scikit-learn, TensorFlow);
• Experiência na manipulação de dados, em ambiente Cloud. Será considerado um diferencial serviços Azure: Databricks / Synapse / DataFactory;
• Experiência em desenvolver e implantar modelos de Machine Learning, com conhecimentos no pipeline de validação, tuning e monitoramento de modelos, MLOps (MLFlow);
• Experiência na camada de apresentação (Data Viz: Tableau e PowerBI)
• Habilidade para o entendimento e a resolução de problemas de negócios de forma versátil e ágil;
• Habilidade de comunicação com pares, áreas parceiras e executivos, incluindo apresentações e tradução de insights em ações de negócios;
• Colaboração e trabalho em equipe;
• Aprendizado constante;
• Inglês intermediário;

Diferencial:

• Experiência em modelagem estatística nos setores de Vendas / Marketing / Produtos será considerado um diferencial;

See more jobs at Experian

Apply for this job

Job Description

What you'll be doing

The Technical Program Manager for the Cloud Security Engineering team will be at the intersection of cybersecurity and program management, responsible for leading the execution of complex and large-scale projects. The ideal candidate is deeply technical, with hands-on experience in Cloud Security Operations, Cloud Migration, and Security Engineering. This role demands a dynamic individual who can manage ambitious deadlines while navigating ambiguous requirements, ensuring the seamless delivery of projects that enhance our cloud security capabilities. 

Responsibilities

• Lead the planning, execution, and delivery of large-scale, complex projects within the Cloud Security Engineering domain, ensuring objectives are met on time and within budget
• Collaborate closely with cross-functional teams, including security engineers, software developers, and IT operations, to define project requirements, scope, and objectives
• Utilize hands-on technical expertise to guide project decisions and strategies
• Drive the adoption of Infrastructure as Code practices within the team, enhancing the scalability and resilience of our security infrastructure
• Manage project risks and ambiguities, employing problem-solving skills to navigate challenges and ensure project success
• Foster a culture of innovation and continuous improvement, encouraging the exploration of new technologies and methodologies to advance our cloud security capabilities
• Communicate project progress, risks, and outcomes to stakeholders at all levels, providing transparency and fostering informed decision-making
• Maintain up-to-date knowledge of cybersecurity trends, threats, and technologies, ensuring our cloud security strategies remain ahead of potential attackers

Qualifications

What your background looks like

• 8+ years' of experience in the cybersecurity field, with at least 3+ years’ of experience leading large scale engineering programs. This experience should encompass a broad understanding of cloud security, cyber threats, defense mechanisms, and the cybersecurity landscape
• A strong technical background in cybersecurity technologies and methodologies, with a particular focus on cloud security
• Proven experience as a Technical Program Manager or similar role in a cybersecurity or technology-focused environment
• Deep technical expertise in Cloud Security, Container Orchestration, Infrastructure as Code, and Security Operations
• Experience with assessment, development, implementation, optimization, and documentation of a comprehensive and broad set of security technologies and processes (secure software development (Application Security), data protection, cryptography, key management, identity and access management (IAM), network security) within SaaS, IaaS, PaaS, and other cloud environments
• Strong project management skills, with a track record of leading large-scale, complex projects to successful completion
• Exceptional communication and collaboration skills, with the ability to engage effectively with both technical and non-technical stakeholders
• Well established client-focused communication skills to read, review, investigate, and summarize reports on complex issues, in a manner that can be understood by non-technical readers
• Excellent organizational and attention to details in tracking activities within various Security Operation workflows
• Ability to lead content discussion around system architecture and design and effectively coordinate communications
• Familiarity with common cybersecurity frameworks, standards, and best practices
• Relevant certifications in project management (e.g., PMP), cybersecurity (e.g., CISSP), or technical domains (e.g., AWS/Azure/GCP) are a plus

Perks

• 20 days of vacation accrued annually, five sick days, and two volunteer days (plus twelve paid holidays)  
• Competitive pay and comprehensive benefits package, with a bonus target of 20%  
• This role can be 100% remote long-term or you can work out of one of our offices  
• People-focused culture where personal and professional growth is prioritized  
• Recognition and celebration of performance and achievements  
• Power to bring your whole self to work – where your differences and values will be respected and celebrated  
• Employee Resource Groups set up and run by employees, for employees. These networks build, celebrate, and further understanding of the diverse identity and experiences within Experian, in support of our commitment to diversity and inclusion  
• International network of peers; mentorship programs 

See more jobs at Experian

Apply for this job

Job Description

Experian is seeking an attorney to become part of a team building the new Experian Data Quality division that is high-growth and entrepreneurial.  Our new team member may work remotely or if desired in a local Experian office and has a passion for learning, both as a lawyer and more generally as a business professional. 

The ideal candidate has experience working with complex agreements for sophisticated clients in a variety of industries and public sector, including telecom, financial services, fintech, and technology. The position will provide you the opportunity to negotiate contracts directly with Experian’s business clients, requiring in-depth work with and understanding of agreements for a variety of products and services, , including credit and marketing data services, SaaS, licensed software, consulting, professional services, and analytics.  The agreements are varied and may include professional services agreements, RFPs, RFQs, NDAs, evaluation agreements, standard terms and conditions, service level agreements, and master services agreements.  The right attorney for this position is entrepreneurial, values customer service, sincerely wants to help. Our new team member may work remotely or if desired in a local Experian office and has a passion for learning, both as a lawyer and more generally as a business professional. 

What you’ll be doing:

• As a front-line negotiator and business partner, you will find creative solutions that meet both Experian’s and its clients’ business and compliance needs and ensure that contracts comply with Experian policies and business practices, and regulatory requirements.
• This position requires coordination with various stakeholders and subject matter experts in various roles, including information security, internal and regulatory compliance, sales, product marketing, corporate legal, and finance to help drive transactions to successful completion within the required (and oftentimes aggressive) time frame.
• You will also maintain and enforce contracting policies, which will involve obtaining and documenting approvals for non-standard terms and pricing, assisting sales teams with on-going administration of client contracts, advising management on contractual terms and risks, and providing training to sales and other departments on contract issues and negotiation strategies.
• Using your judgment and discretion to make sound decisions quickly to facilitate deal execution while minimizing risk to Experian’s interests.

Qualifications

What your background looks like:

• JD from an accredited law school; admission to the bar of any state.
• 2-5+ years of legal experience, preferably as member of in-house legal department or contracts department.
• High level of comfort in a large, complex business environment in support of a sales-focused organization, interacting directly with business and technical colleagues and executive leadership to provide succinct, results-oriented advice in connection with contract terms and business policies/practices.
• Excellent contract drafting skills and ability to lead a contract negotiation, understanding how to balance key risks and opportunities to reach a mutually acceptable agreement while maintaining a professional decorum and fostering strong internal and external relationships, including leading calls with clients during contract negotiations.
• Direct experience negotiating critical contract terms, such as Limitations of Liability, Indemnification, Warranties, Termination, Data Security, and Confidentiality.
• Experience aligning contract terms to meet revenue recognition requirements and accounting rules for various types of services, including software and custom development projects.
• Excellent and advanced Microsoft Word skills, prior experience using Microsoft Excel and PowerPoint, proficiency with Adobe products (PDFs and Adobe Sign).
• Demonstrated strong interest in, desire to use, and embrace of various technology platforms.

It would be great if you:

• Have direct experience creating contract records in Salesforce, Salesforce reporting, and appropriately document approvals and deviations within Salesforce.

• Have familiarity with state and federal privacy laws, including the FCRA, GDPR, CCPA, and HIPPA.

Personal qualities that make you a fit

• Ability to effectively communicate substantive content (both written, email and oral) in an affable, impactful, and concise manner, confident decision-making abilities, and a willingness to exercise appropriate levels of discretion to enable business outcomes.
• Comfort with blocking out the “noise” to focus on critical tasks.
• Strong attention to detail and organizational skills, with ability to manage template agreements and revisions, including updating existing legacy contracts to bring into compliance with company policies.
• Proven ability to prioritize multiple tasks and effectively support numerous sales associates with diverse needs, changing/competing priorities, and/or deadlines.

Work Location

While this position can be worked remotely from anywhere within the country, we do encourage those located near our corporate offices to apply. 

Experian Office locations can be found:

• Costa Mesa, CA
• Austin, TX
• Franklin, TN
• Schaumburg, IL
• Boston, MA
• Tampa, FL

See more jobs at Experian

Apply for this job

Job Description

Experian Consumer Services (ECS) is looking for a Senior Account Manager for the Experian Personal Loans Marketplace. Experian Marketplace is a rapidly growing financial lead gen experience.  We match our valued Experian.com consumers to best in class financial products based on powerful data-driven decisioning and matching logic. This highly visible position is responsible for the onboarding, account management and program optimization of assigned financial partnerships. 

What you’ll be doing

• Coordinate new partner onboarding and ongoing account management for Personal Loan partners.
• Drive revenue through account growth and optimization plans which align partner strengths and goals with Experian priorities and strategic business initiatives.
• Research and communicate new developments within the competitive landscape
• Build and nurture long-term relationships with partners based on trust and an unwavering focus on delivering value and results
• Coordinate program changes and account operations
• Ensure programs are compliant with partner marketing guidelines
• Build strong internal relationships with the broader Experian sales organization, cross-functional business units and operational support teams 
• Represent the voice of the partner to internal Experian stakeholders
• Manage new program initiatives and optimizations from start to finish

Qualifications

• BA/BS required
• 5+ years financial lead gen related account management experience.
• Experience in Personal Loans marketing, account origination and/or portfolio management preferred.
• Account roadmap planning expertise
• Exceptional data analysis skills and experience making data driven decisions
• Solid project management skills
• Legal and commercial contract negotiation experience
• Strong PowerPoint and executive level presentation skills
• Strong attention to detail and highly organized
• Exceptional written and oral communication skills
• Ability to collaborate and successfully work across a large matrixed organization
• Prefers a highly collaborative, team-oriented work environment
• Self-starter, fast moving, flexible and adaptable

See more jobs at Experian

Apply for this job

Job Description

Experian Consumer Services (ECS) CRM team is seeking a Salesforce Marketing Cloud (SFMC)/HTML Developer/Lead Engineer. As the ideal candidate, you’ll be highly driven and organized, strive for operational excellence, and have a customer-centric philosophy. You will be joining a team focused on developing cross-channel customer journeys, establishing rules-based creative messaging, developing and monitoring testing scenarios. The scope of work includes working in partnership with CRM Program Managers and IT stakeholders to understand the business needs and objectives and leverage your SFMC experience to design, configure and develop the solution within SFMC platform. You thrive in fast-paced environments and are a natural problem solver. You’re adept at research and management/stakeholder communications. You conduct yourself confidently, professionally and respectfully with colleagues at all levels and value building strong working relationships throughout the organization.

What you’ll be doing

As a Salesforce Marketing Cloud/HTML Developer/Lead in CRM team, you will bring your experience in design, development, and execution of large-scale, customer-centric communications. Responsibilities for this position include: 

• Apply coding standards and content guidelines consistent with policies defined by the organization/team.
• Create and edit campaign assets including Emails, Email templates, CloudPages and Content Blocks.
• Utilize best practices in email development, email compliance regulations, and accessibility.
• Set up, test, and launch complex email campaigns with dynamic content.
• Perform Quality Assurance (QA) and coordinate User Acceptance Testing (UAT) prior to campaign go-live.
• Ensure identical rendering across browsers, ESPs, and devices.
• Execute email campaigns with a heavy emphasis on customer segmentation, testing protocol, and technical execution.
• Troubleshoot HTML, CSS, and other performance issues.
• Recommend opportunities to optimize email creative and campaigns based on results of executed emails (e.g., open rates, click-thru rates) and email marketing best practices.

Qualifications

• 3+ years of email development in Salesforce Marketing Cloud.
• 5+ years of overall creative development.
• Hands-on experience with development and deployment of cloud pages.
• Advance knowledge and understanding of HTML/CSS/AMPScript and SSJS or JS.
• Proficient in responsive cross-platform and cross-browser (email/web) development.
• Knowledge of how to use and implement version control for projects (e.g. GitHub).
• Know email and web development best practices.
• Develop dynamically driven content using AMPScript to support personalization needs.
• Web development work experience is a plus.
• Salesforce Marketing Cloud’s Email Specialist Certification is a plus.
• Working knowledge of SQL and JavaScript is a plus.
• Familiarity with email marketing and marketing automation technology.

See more jobs at Experian

Apply for this job

Job Description

Experian is the power behind the data. As the leading holder of consumer and business credit data, we're transforming data into solutions that advance industries, move companies forward, and improve the lives of millions of consumers around the world. Putting the customer at the heart of what Experian does is the foundation of its strategy, which is why the company is putting a lot of emphasis on building an industry-leading Customer Relationship Management (CRM) function to spearhead this movement. We are looking for an experienced Salesforce Marketing Cloud Solution Architect who is passionate about technology and supporting data-driven marketing & innovation. Our ideal candidate is a hands-on type of problem solver who will direct the detailed and strategic solution architecture, design, and development initiatives within the Salesforce Marketing Cloud platform.

The Salesforce Marketing Cloud Solution Architect will join a team focused on developing cross-channel customer journeys, establishing dynamic content and rules-based creative messaging, and conceiving innovative automation opportunities. The scope of work includes working in partnership with CRM Program Managers and IT stakeholders to understand the business needs and objectives and leverage their SFMC experience to design end-to-end solutions and guide technical resources in delivering project deliverables. As a Solutions Architect, your main responsibility will be to design and implement technical solutions.

What you'll be doing:

• Demonstrated knowledge, skills, and capabilities to design and build high-performance technical solutions on the Salesforce Marketing Cloud platform.
• Resident Salesforce technology expert is responsible for end-to-end solution design and technical implementation for activities such as audience selection, trigger qualification, suppressions, segmentation, building journeys, customer lifecycle programs, etc.
• Actively participate in solution architecture/design discussions, develop work effort estimates for implementation, and present solutions.
• In addition to relevant technical expertise, must be able to gather and translate business requirements into a technology solution and then implement that solution in an accurate, efficient, and reliable manner.
• Responsible for the primary Marketing Cloud data model and architecture.
• The candidate must be familiar with various data extraction/manipulation techniques.
• Strong aptitude to learn new tools and will be expected to become a power-user of all modules in the marketing cloud specifically Exact Target/Email Studio, Journey Builder, Automation Studio, Content Builder, and Contact Builder
• Train and coach internal teams on how to best use salesforce marketing cloud.
• Support center of operational excellence. Help identify innovation opportunities and provide operational support. Identify inefficiencies and opportunities for additional automation.
• Stay current with the rapidly developing Salesforce ecosystem. Prototype and integrate tools into Marketing Tech stack and lead adoption of tools.
• Liaise with cross-functional teams including Technical Teams, Business Intelligence/Data Warehousing, Analytics, Web Operations, Legal, and Marketing.

Qualifications

• Marketing Cloud Developer & Administrator certification is required.
• Minimum of 5+ years of Salesforce Marketing Cloud experience at an operational level, preferably in an eCommerce organization and focused on a subscription/retention business model.
• Hands on experience with enterprise CRM/Database/ESP platforms working inside the tools to execute cross-channel, data-driven campaigns.
• Advanced expertise in Email Studio, Journey Builder, Mobile Connect, Mobile Push and Cloud Pages.
• Hands-on experience with T-SQL and advanced AMP Script experience required.
• Strong QA process experience and adherence are essential.
• Experience with the concept to launch solution design and execution of multi-channel direct marketing/CRM programs.
• Produce deliverables within a diverse, fast-paced environment, collaborate effectively across cross-functional teams, and juggle multiple projects and initiatives simultaneously.
• Excellent written and verbal communication skills.
• Enjoys collaboration with diverse teams & stakeholders.
• Bachelor’s degree in computer science, Electrical Engineering, Information Systems, or related areas.

Preferred:

• Understanding and experience with current and emerging integrated technology such as social, DMP for digital targeting, CDP, real-time next best action marketing, etc.
• Overall knowledge of CRM technology infrastructure and how different tools/services/ functionality integrate and facilitate data-driven marketing.

See more jobs at Experian

Apply for this job

Job Description

Productivity Leader (Black Belt in Lean Six Sigma (LSS) or Design for Six Sigma (DFSS) Certification Required)

The primary responsibility of the Productivity Leader is to strategize and execute LSS deployment within the business unit and show financial benefit in the form of cost and or revenue improvements. The productivity leader is a critical business partner to the senior leadership team and their staff. The successful candidate must be able to manage at all levels, from the executive suite to the floor and all layers in between. He/she must also be comfortable lending advice, influencing senior leaders, and giving direction at all levels and can roll up their sleeves when appropriate. Excellent verbal and written communication skills, a comprehensive knowledge and understanding of management and organizational principles and self-motivation are essential.

This position requires flexible work hours and travel and will have dotted line reporting line relationship to the Regional Head of Productivity.

The Productivity leader will be expected to successfully:

• Deploy/expand Lean Six Sigma within business unit. Grow belt deployment to: 30% / 10% / 1% respectively for yellow, green and black belts over a two-year period.
• Conduct training and provide coaching to belts in achieving certifications
• Perform assessments/discoveries utilizing analytical skills to find Lean Six Sigma opportunities
• Perform sound analytical studies in a less than perfect environment to achieve expectations
• Develop, manage and lead continuous process improvement strategies and initiatives
• Execute on Rapid Improvement events
• Identify and execute projects to advance businesses strategic goals and objectives as an individual contributor or teammate
• Introduce and sustain change across multiple cultures
• Develop and deploy internal controls and organizational metrics dashboards per regulations and/or business needs
• Design, improve and integrate Internal Process Plans for heavily regulated environments
• Design and present business requirements based on process knowledge for technology implementations
• Integrate process solutions across multiple business functions
• Support smart automation deployments and Agile process improvements
• Responsible for reporting on program status and metrics and active engagement with the Regional and Global Productivity teams and program enhancement activities

Qualifications

A qualified candidate for this position will possess the following

Education/Certification:

• Engineering or Related Bachelor’s Degree required
• LSS Certification: Six Sigma Black Belt and/or similar Lean Certifications from reputable program.

Experience

• Minimum of 6+ years in consulting and/or service industries
• Minimum 4+ years as a full-time BB and/with hands-on Lean expertise
• Participated in Enterprise level deployment
• Participated in and/or led at least 25 projects at GB/BB level
• Training, coaching, and scaling of LSS programs
• Background in technology/data industry strongly preferred

Proficiencies

• Demonstrated mastery of Operational Lean and Six Sigma tools and Lean concepts
• Advanced data analytics tools beyond basic Six Sigma tools (e.g. Minitab)
• Proficient in executive presentation, training, and coaching
• Technology savvy and experienced in improving software development, delivery, and support process improvement
• Experience in RPA/smart automation tools deployment and scaling
• Development of metrics and dashboards using data visualization tools (e.g. PowerBI, Tableau etc.)

See more jobs at Experian

Apply for this job

Job Description

We're looking for someone who thrives in a dynamic, collaborative environment, embraces challenges, and relishes the opportunity to make an impact every day. In this role, you'll play an important, strategic, and consultative part within the Talent Management team, collaborating to enhance our talent objectives for each fiscal cycle. Your expertise will fuel thought leadership, project orchestration, consultancy, and innovative design for talent processes aligned with the demands of Experian's Global, North America.

This role will also focus on our Career Development track, specifically targeting our future technical leaders to accelerate Experian's innovation. The Sr Manager – Talent Management will play an important role in designing, implementing, and managing a new graduate program in Costa Rica, ensuring its alignment with organizational goals and objectives. You will design, launch, and manage high-performing, motivated engineers who want the opportunity to develop their skills through formal experiences, social learning, and diverse on-the-job assignments.

Key Responsibilities

• People Management: Manage a team of engineers, ensuring that all team members have stretching goals, ongoing development opportunities, and regular performance reviews while ensuring an available talent pipeline to meet business and capability requirements.
• Program Development: Lead the design and development of the graduate program curriculum, ensuring it meets the needs of both the organization and the participants.
• Recruitment and Selection: Oversee the recruitment and selection process for program participants, including coordinating with universities, conducting interviews, and assessing candidates' suitability for the program.
• Onboarding and Training: Develop and implement comprehensive onboarding and training plans for program participants, equipping them with the necessary skills and knowledge to succeed within the organization.
• Mentorship and Development: Provide ongoing mentorship and support to program participants, guiding their professional development and facilitating opportunities for growth.
• Program Management: Manage all aspects of the graduate program, including budgeting, scheduling, and reporting on program results and impact.
• Stakeholder Engagement: Collaborate with internal stakeholders, including senior leadership in the business, Talent Management, and HRBPs to ensure alignment of the program with organizational goals and priorities.
• Partnership Development: Establish and maintain partnerships with universities, industry organizations, and other relevant stakeholders to enhance the visibility and effectiveness of the program.
• Continuous Improvement: Evaluate and refine the program based on participant feedback, industry trends, and organizational needs, driving ongoing improvements and innovation.

Qualifications

• Bachelor’s degree in Human Resources, Education, Organizational Leadership, Organizational Development, or equivalent blend of education and experience.
• Costa Rica office
• Minimum of 5 years of experience in Talent Development, graduate program management, or a related field, with a proven track record of success in designing and implementing programs. Preferred: Experience in designing, implementing and managing early careers programs.
• Exceptional project and program management aptitude, guiding project teams with precision and insight.
• Capability to manage concurrent tasks and priorities effectively.
• Skillful balance of strategic vision and hands-on execution across all accountability realms.
• Exemplary executive presence and presentation skills, necessary for interactions with senior organizational leaders.
• Strong leadership skills, including influencing, mentoring, managing, motivating, and building relationships.
• Proficiency in consulting and collaborating with diverse HR Business Partners and Business Unit leaders.
• Comprehensive understanding of HR policies and practices.
• Exceptional written and verbal communication skills.
• Advanced proficiency with MS Word, Excel, PowerPoint.
• Unwavering commitment to caution and maintaining confidentiality.

See more jobs at Experian

Apply for this job

Job Description

As a Business Analyst Intern, you will be responsible for assisting the business analysis team in gathering, documenting, and analyzing business requirements, processes, and data. You will work closely with various stakeholders to understand their needs and translate them into clear requirements for development teams. Additionally, you will assist in creating and maintaining documentation, conducting research, and supporting the team in various analytical tasks.

Key Responsibilities:

• Assist in gathering and documenting business requirements from stakeholders.
• Analyze data to identify trends, patterns, and insights that can drive business decisions.
• Support the development and maintenance of business process models and documentation.
• Collaborate with cross-functional teams to ensure alignment on project goals and requirements.
• Assist in conducting research and analysis to support business initiatives.
• Help in creating presentations and reports to communicate findings and recommendations.
• Participate in meetings and workshops to facilitate requirements gathering and discussions.
• Learn and apply various business analysis techniques and methodologies under the guidance of senior analysts.

Qualifications

• Must be a technical high school student cursing his/her final year.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
•  Availability for a full-time High School internship from October to November 2024.
• English skill verbal and written.

Advantages of internship:

• Gain practical experience working on real-world business analyst teams
• Mentorship from industry experts and opportunities for professional growth.
• Networking opportunities with professionals in the field.

See more jobs at Experian

Apply for this job

Job Description

If you are someone with a passion to make a difference in the world, this role might be the opportunity you are looking for. One of the most critical elements of our company’s security portfolio is our people. We teach our people the skills they need to be secure at work and at home. You will use your leadership skills to build cybersecurity programs and engage executive stakeholders globally to enable our people to perform their jobs securely. 

Staying current with evolving threats and emerging trends in global regulations, standards and frameworks is vital as this role will develop relevant, timely and engaging content that will accelerate learning and understanding across the organization. You will be responsible for presenting strategic plans to Experian’s Global Chief Information Security Officer that will enhance cyber judgement across all areas of Experian.  

Your responsibilities will include: 

• Execute the organization's defense against social engineering program by deploying global phishing assessments and collecting metrics to report to executive and regional stakeholders. 
• Create strategic plan that will enhance cyber judgement throughout Experian, focusing on social engineering and building a community of users with a security-first mindset.  
• Collaborate with Cyber Threat Intelligence, Regional Information Security Officers, Global Communications, and Business Leaders, to ingrain a secure by design mindset through role-based training and awareness.   
• Research and stay up to date on the latest cyber security trends, threats, and best practices, and communicate them to Regional CEOs and global audiences. 

Qualifications

Key experience required: 

We are looking for a security-focused, future leader who is passionate about increasing cyber judgement throughout a global organization. This individual will play a pivotal role in building a security-first culture and reducing risk by ensuring Experian staff is well-versed in security requirements and consistently exhibiting secure behaviors.  

• Experience in developing strategic Information Security programs and can think outside the box around behavior-change programs and gain buy-in from executive leadership.  
• Ability to turn cyber threat intelligence into a strategic-focused program that will reduce risk to Experian’s data, people and technology.  
• Experience working with the Agile Methodology and tools to support this way of working particularly with JIRA 
• Ability to consult & communicate complex technical concepts in a way that is understandable to executive leaders and global staff. 
• Drive measurable behavior change throughout the regions while building partnerships and communities with a security-first focus. 

See more jobs at Experian

Apply for this job

Job Description

You will be the driving force behind a unique, business-critical initiative in the identity and fraud ecosystem with extremely high visibility to leadership. You will research, innovate, and create new and evolve existing products - from their conception and market research to launch. You will work cross-functionally with product, engineering, operations, compliance, legal, and business groups to propel numerous technologically complex deliverables and ensure on-time delivery. This position may be worked remotely with west coast hours anywhere within the United States.

The team you will be joining operates on the forefront of products and markets for DA, innovating new solutions that leverage Experian’s existing data and capabilities, while enjoying the freedom to explore as well. But this is not just a laboratory – we work with real clients, including big names in “big tech”, launching real solutions into production, and generating revenue that helps fuel further opportunities for DA.

DA’s culture of diversity, intellectual curiosity, problem solving, and openness drives our success. We encourage thinking big and taking risks. We promote self-direction to work on meaningful projects and require technical and business collaboration not only within DA, but with various internal and external engineering and product teams. There is also regular engagement with operations and network teams to ensure the creation of necessary environments and highly automated support processes, improving monitoring and alerting, including use of Dynatrace, Splunk and other tools.

Responsibilities:

• Research, conceptualize, and design new products.
• Develop business cases for new opportunities, including competitive analysis, go to market strategies and product positioning.
• Define, prioritize, and maintain the product feature backlog and conduct development for a group of products. Own and drive product release planning, backlog prioritization, and issue review.
• Document detailed business and technical flows, exceptions, and error handling. Integrate 3rd party services and product documentation into a comprehensive and unambiguous unified product documentation.
• Work together with engineering and QA teams to scope, size, and prioritize development work across numerous competing deliverables
• Act as a liaison among internal and external clients, business unit functional areas and project development teams to ensure effective project coordination among participating groups. Facilitate communications among project participants to expedite project processes and to resolve issues and problems. Schedule and facilitate meetings on project status and issue resolution.
• Facilitate consensus building with a distributed team of engineers
• Adapt to the diverse communication needs of others to efficiently lead up, down and across the organization
• Break down large, complex tasks into clear and viable steps, anticipate and adjust for problems and roadblocks
• Make decisions in a timely manner, most often with incomplete information and under tight deadlines
• Prepare presentations to senior management on project schedule, process, and status.
• Provide consultative services in the application of Experian products and services

Qualifications

• 5+ years experience in product management roles, preferable in B2B SaaS, financial and or identity services.
• Experience in API design and delivering API as a product.
• Excellent understanding of agile software development lifecycles. Proficiency in JIRA and Confluence.
• Broad understanding of multiple application, infrastructure, and cloud platforms, preferably AWS.
• Experience in data analysis, extraction, collection, and management.
• Experienced in cross-functional project and program management.
• Extraordinary influencer who is great at connecting the dots and building great relationships throughout the organization.
• Energetic self-starter able to juggle multiple projects in a fast-moving environment and change priorities quickly when needed.
• Can mobilize, inspire, and lead internal/external software engineering teams without direct authority.
• Experience of managing third party suppliers to deliver excellent service on time and budget.
• Leadership skills including coordination, motivation, negotiation, coaching, stakeholder management, business change management and dispute resolution skills.
• Ability to excel in a client-facing environment.

See more jobs at Experian

Apply for this job

Job Description

The Staff QA Automation Engineer will play a key role in the testing and quality assurance of key initiatives within the Insurance domain in Experian Consumer Services. Insurance is one of the fastest growing areas within Experian and we are looking for a strong QA Engineer who thrives in a fast-moving environment. The candidate will work very closely with product owners, architects, and engineering teams to help deliver high quality, scalable, secure cloud-based technology solutions.

Responsibilities

• Design & build automated regression tests from test cases using Cucumber/Java and Playwright framework
• Review PR's and provide constructive feedback
• Help and educate other automation team members to follow automation framework rules
• Help ensure that automation framework stays intact
• Add new features to automation framework
• Create test plans & test cases for assigned features
• Execute test cases & perform defect tracking/management
• Develop testing tools and resources to aid in testing effort
• Develop utility tools that will help rest of the organization on a day-to-day basis
• Plan and run automation tests, integration tests, & regression tests
• Able to perform Load Test, Performance Test, Stress Test for respective micro services
• Help define & lead the effort to implement quality requirements & processes
• Comfortable communicating with developers & other technical team members
• Participates in the full SDLC/Agile cycle engagements, including meetings, iterative development, estimations and design sessions
• Perform UAT / regression testing for all enhancement and/or patch releases against documented specifications
• Perform UAT / regression testing for iOS and Android on emulators and hardware devices
• Identify and report QA issues, workflow issues and other project risks to development team
• Evaluate overall test processes and produce regular progress updates
• Verification testing and patch validation to verifying expected changes were installed
• Evaluate system performance, reproduce issues and work with development to resolve identified problems
• Tasks include evaluating daily test suites results, maintaining/updating automation tests, and improving regression tests/framework
• Review logs (e.g. SPLUNK, DataDog, AWS) and data analytics for the application and work with Analytics/BI/BusOps team to develop and validate analytics information based on business requirement
• Analyze live and historic data stored in MySQL, DynamoDB, AWS RedShift, Aurora databases
• Ability to perform root cause analysis (RCA) across SDLC phases – Application layer, Database layer, Web Services, UI (Front End), and wherever applicable

Qualifications

• BA/BS or Master's in Computer Science or quantitative or related field preferred
• At least 8+ years of combined experience as a quality assurance analyst/engineer including applications development and testing utilizing the complete software development life cycle
• 5+ years of strong automation experience required
• 3+ years of strong experience with Behavior Driven Design approach
• Experience working with automation testing frameworks (Cucumber, Protractor, Robot) and developing testing scripts using Selenium, Playwright and/or Restassured
• Functional Frontend/Backend testing experience required across multiple platforms – Web App, Mobile App, MicroServices
• Experience building and developing test automation for APIs and Web Services using http protocol, JSON and XML
• Experience with Selenium, Postman or Insomnia dev experience
• Hands-on experience with TDD/BDD using Wiremock, Junits, Mockito or similar and Cucumber framework
• Experience with front end technologies such as HTML, CSS, and JavaScript

See more jobs at Experian

Apply for this job

Job Description

The IT General Control (ITGC) Lead will be responsible for supporting the development of controls governance processes, standards, design, and business implementation of Experian’s Information Technology General Controls (ITGC’s) as they relate to our internal controls over financial reporting (ICFR) through advice, oversight, and quality assurance. 

Role responsibilities:

• Support the Group Risk Controls Team in driving our risk and control maturity.
• Support the development and maintenance of ITGC governance processes for controls with a focus on control objective definition, control design and associated oversight and QA processes.
• Partnering with business units and control owners to understand our control environment, support documentation and identify control weaknesses or gaps.
• Lead implementation of controls for in scope business units across regions with accountability for driving the pace and completeness based on agreed prioritisation outcomes.
• Support policy owners in articulating control objectives.
• Implement and execute quality assurance processes for controls to validate that documented control objective and activities comply with defined governance processes and are appropriately recorded in Archer GRC.
• Coaching and support to policy, risk and control owners across 1LOD and other 2LOD functions to enable adherence to control frameworks and governance.
• Support with the development of any required training requirements working with our Training teams to prioritize course creation and delivery. 
• Supporting our assurance and reporting teams with testing of our ITGC where required.
• Assistance in the co-ordination and provision of control information to support internal, external or client audits as required.

Qualifications

• 6-10 years experience in a risk management, controls or audit role with at leas 2-3 years of that time working in transformational projects or a global organization.   
• Tier-1-2 consulting experience and-or work in a technology or similar company is a plus
• Good understanding of best practice risk and control frameworks with a specific focus on IT General controls within an ICFR framework.
• Experience of Finance systems and a familiarisation with key financial accounting processes.
• Experience of control design and testing, internal audit, risk management, information security, finance or operational management roles.  Risk transformation and controls implementation experience would be beneficial.
• Experience of delivering a change agenda that involves having to successfully influence a range of stakeholders who are not in their reporting line.
• Self-motivated team player with an entrepreneurial yet pragmatic mindset and get-things-done mentality
• Ability to work collaboratively within a global team, across multiple time zones, with different regions and many workstreams
• Strong oral and written communication skills and ability to formulate insights around complex business problems with senior audiences
• Experience of RSA ARCHER beneficial but not essential.
• Ability to adapt quickly and work independently
• Gravitas, comfortable expressing views in front of senior executives
• Reliable and diligent personality with eagerness to contribute to the success of the team

See more jobs at Experian

Apply for this job

Job Description

Área:PME
Subárea:DESENVOLVIMENTO DE PRODUTOS

Vivenciamos um momento de transformação digital e procuramos talentos que desejam ensinar, aprender e transformar junto com nosso time de Tecnologia. Buscamos uma profissional que seja apaixonada pelo universo ágil, com boa capacidade de comunicação, dinamismo e que possa proporcionar constantes melhorias junto ao time.       

No modelo de arquitetura ágil, a Arquiteta de Aplicações deve desenhar, manter e evoluir o portfólio de aplicações padrão da companhia, seguindo políticas e padrões globais para atender da melhor forma a necessidade de negócio. Além disso, ela é a responsável pelo System Design das soluções, atuando de forma colaborativa com todo o time de desenvolvimento, do início do projeto até sua entrega ao cliente final, direcionando, ensinando, corrigindo e inovando as soluções em conjunto com o time.

Quais serão suas principais entregas?

• Análise e design da arquitetura de aplicações;
• Entender o direcionamento técnico e estratégico da empresa para gerar e documentar padrões de aplicações de acordo com a arquitetura corporativa;
• Identificar oportunidades de criação de componentes/APIs de reuso para toda companhia e garantir o reuso pelas diversas equipes de desenvolvimento;
• Garantir implementações seguras e resilientes;
• Acompanhar KPIs de gestão de arquitetura de soluções e reuso;
• Realizar POCs com novas tecnologias ou diferentes casos de uso.
• Ser o ponto focal do time para dúvidas técnicas e impasses decisivos.

*Se você não é mulher e considera que tem as competências necessárias para a vaga, sinta-se à vontade para se aplicar e analisaremos internamente.

Qualifications

O que estamos buscando em você!

• Experiência com arquitetura de aplicações e desenhos de solução;
• Experiência em soluções em microsservices conteinerizados (Docker) e orquestrados (Kubernetes);
• Boa habilidade de comunicação e negociação de prioridades;
• Ter conhecimento nas tecnologias de Backend (Java ou Python) e Frontend (Angular) de forma generalista, para tomar decisões arquiteturais;
• Ter conhecimento em ferramentas de mensageria e eventos - RabbitMQ e Kafka;
• Conhecimento dos principais modelos e padrões de arquitetura de aplicações – DDD, BDD, Microsservices, Microfrontends, Design Patterns, SOLID, Service Mesh, Enterprise Integration Patterns;
• Experiência prática com soluções de aplicações em nuvem (AWS);
• Boa capacidade de planejamento, organização, documentação e negociação (de prazos e necessidades);
• Experiência em liderar equipes tecnicamente – sabendo abordar a equipe para que ela saia com a resposta, mesmo que necessário um direcionamento final;
• Desejável conhecimento em soluções de dados big data – Data Lake, Data Warehouse, ETL, BI, Data Mesh, MLOps, etc;

See more jobs at Experian

Apply for this job

Job Description

Role Summary

Experian Global Finance Services (GFS) is currently going through an exciting time of transition, process improvement and automation to drive productivity and best practice finance. Recently voted as one of the Top 20 SSOs by SSON analytics, we are an organisation committed to continuous improvement

Experian Global Finance Services is the fastest growing area of the Experian finance team with c 50% of the Experian Finance roles within this organisation. Global Finance Services is based in 5 main locations: Kuala Lumpur, Malaysia; Sofia, Bulgaria; San Jose, Costa Rica; Santiago, Chile, Sao Carlos, Brazil with satellite offices in Nottingham, UK and Costa Mesa, US. We are looking to consolidate activities in fewer centres and so are looking to expand our San Jose centre by relocating roles from one of our other centres.

With the implementation of IFRS15, it has become necessary to focus on activities that require specific and expert knowledge, not only to recognize revenue properly but also to collaborate with Sales and Operations teams effectively. The role is an incredible opportunity to develop into a true business partner. It includes significant exposure with Senior Management, Group Finance, External Audit and the Business Units.

The role also includes the opportunity to be part of the forefront of process automation, release of new products and use, of leading edge new tools to manage Experian’s businesses.

The successful candidates will report to the Head of Finance in San Jose, Costa Rica

Key responsibilities:

• Leads the Revenue Recognition process in line with IFRS 15 requirements and recommendations
• Ensures full compliance of Experian’s Revenue Recognition policy.
• Applies IFRS 15 when necessary
• Oversees a small team of direct reports
• Timely reports of Revenue Recognition reconciliations to all stakeholders
• Completes the month-end checklist in detail.
• Seeks constant process improvements
• Provides relevant metrics such us but not limited to:
  • Disclosures
  • Project Profitability
  • Billing schedule
  • Deferred Revenue
  • Accrued Sales
• Advices the business when signing new contracts.
• Documents in detail all processes.
• Maintains an updated Business Continuity Plan
• Constantly preaches best practices to all parties involved.
• Maintains regular meetings with key stakeholders.
• Maintains current process documentation
• Avoids challenges by enforcing Revenue Recognition policy.
• Protects organization’s value by keeping information confidential.

Qualifications

The successful candidate must demonstrate the following skills:

• Advanced English level.
• Advanced knowledge of IFRS, particularly IFRS 15 and IFRS 9.
• Previous experience in Project management and in multi-currency environments.
• Ability to lead change across the organisation and within the GFS, both on systems and processes.
• Experience of working in fast paced, results driven role within complex organisation.
• Ability to work according to strict deadlines and manage various demands, demonstrating accuracy, attention to detail and organisational skills.
• Experience of working in a multinational / global organisation.
• Senior stakeholder exposure.
• Experienced in handling sensitive issues / situations and cultural differences.
• Strong facilitation and presentation skills.

Desirable Skills/ Experience

• Finance background or qualification.
• Exposure to Finance Shared Services, ideally internationally.
• Experience in managing transformation processes in a Finance shared service environment.
• Certified Public Accountant or equivalent.
• Minimum 2 years experience in similar roles.
• Six Sigma training.

See more jobs at Experian

Apply for this job