Nextiva is seeking a Product Manager to join our growing team. As a Product Manager, you will be the responsible and accountable for

• Developing and harvesting product ideas by processing customer and user needs
• Prioritizing the feature backlog by keeping in mind the bigger business objectives
• Successful execution, delivery and adoption of the product(s) and features

An ideal candidate:

• Will act as the point person for the Business, Development Teams, and the UX Teams
• Actively gets involved with product planning, UX Research and Design
• Is self-directed, not afraid to ask questions, a team player, and is motivated to continually work towards the best possible product solutions for Nextiva’s customers.
• Attention to detail, coordination on multiple projects, the ability to adjust quickly to changing product priorities, as well as the ability to anticipate or research customer needs and account for those in the product are all important skills to be successful in this role.

Key Responsibilities:

• Work effectively with and build relationships between yourself and the developer teams that you manage, even if the individuals on your teams do not report directly to you. You are the point person between developers, QAs, project managers, and product designers.
• Manage & drive product initiatives and associated features and be able to effectively manage your dev teams’ backlogs to match those priorities. This includes taking part in product planning and roadmap creation.
• Account for the customer’s voice when making changes or improvements to the product. Consider customer needs by reviewing customer existing data in Power BI, Salesforce, and Pendo. Be proactive about requesting research from the UX research team and conducting competitive analyses as needed.
• Work closely with project managers and dev managers on your teams to create sprint plans and manage the team workloads.
• Be able to write clear and detailed product initiatives, feature/Epics, story’s, design requests and bug tickets within Jira for developers, product designers, QA/QE team members.
• The Product Manager works closely with design and developers with ideas of what is needed by customers, to provide clear direction.
• Attend or lead meetings and refinement/grooming sessions for product feature stakeholders to ensure everyone is aligned on upcoming or current product changes.
• Participate in ideation and discovery sessions for product initiatives and features.
• Product Design, Product Research, Product Marketing and Product Managers drive these sessions.
• Review and include NPS, customer feedback via Pendo, customer escalations, partner suggestions into your dev team’s backlogs.
• Identify and communicate potential issues with priorities or sprints to product leadership.
• Collaborate and communicate with other product managers at Nextiva to ensure everyone is aware of your dev teams’ efforts and how it may affect the work of other teams. Facilitate guild meetings to accomplish this.
• Keep the Product marketing team in the loop on product releases. You will work closely with them on market research, product positioning and customer communication.
• Work closely with Customer support; help write how to articles and run book creation.
• Support internal and external training efforts
• Be a self-starter; this role will often be self-directed, requiring an individual with a can-do attitude who is willing to learn new skills and can thrive in a fast-paced environment.

Qualifications:

• 3-5 years’ experience in a Product Manager or Project Manager role at a technology company.
• Bachelor's degree.
• Deep understanding of customer needs, market offerings, competitive position and feature requirements and business model to ensure a viable & profitable product.
• Ability to effectively communicate and manage multiple competing priorities.
• Training and presentation experience with stakeholders or coworkers
• Experience working closely with stakeholders to deliver high profile product features.
• Ability to deliver projects quickly, reacting to tactical high impact changes that require strategic solutions.
• Meticulous attention to detail, which shows throughout your completed Jira tickets and other tasks.
• Strong interpersonal, collaboration, and organizational skills. 
  Leadership, ownership, conflict resolution and accountability must be strengths.
• Excellent time and project management skills
• Ability to work in a fast paced, rapidly changing environment.
• Excellent written, verbal, and presentation skills
• High proficiency in instructional writing and technical writing; as it relates to writing product briefs as well as Epic and Story tickets for developers, product designers, and QAs

Software Proficiency:

• Microsoft/Google products (required)
• Jira & Confluence (required)

Bonus Points For:

• UCaas CCaas or CRM experience 
• Scrum, Kanban, Agile certifications
• Experience with agile environments
• First hand QA/QE experience and/or software engineer/software developer experience
• Master’s Degree in any related field

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes supplemental medical insurance (including prescription coverage, mental health support, and a range of medical services and supplies), dental, vision, disability, life insurance, an Employee Assistance Plan, Flexible Time Off (FTO) for salaried employees, an RRSP employee long-term savings plan through CanadaLife with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B. To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

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Your Role

We’re looking for an Engineering Manager to join a team that’s building tools for customers at the highest tier of club athletic organizations. These clubs have unique needs for workflows like video capture, coaching tools, athlete analysis, recruitment, as well as organization and roster management. This is a chance to deliver real value to users in some of our highest opportunity markets, which have high growth potential and an immediate impact on the company.

As an Engineering Manager, you’ll: 

• Work closely with cross-discipline leaders. You’ll plan and deliver enhancements across many areas of our product suite, as well as work in greenfield areas to Hudl to deliver new functionality and product features. 
• Coach your team. Our squads have the autonomy and freedom to find the best solutions with their expertise. You’ll be responsible for coaching, developing and serving the engineers on your team.
• Participate in Scrum ceremonies. You’ll play a significant role in maintaining a strong team culture while building a diverse and high-performing roster to lead Hudl to success with our club market.

We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.

Must-Haves

• Experience in mature, full-stack web applications. You have 5+ years experience building across all levels of a web application, from the client-side code to the database. 
• Leadership. You’ve tackled ambiguous technical challenges, proposed solutions to upcoming problems, and provided technical input on others’ work.
• Coaching and mentorship experience. You know that direct feedback and support are some of the best tools to help an engineer grow, and you’ve provided both to members of past teams.
• Passion for fostering a collaborative culture based on trust. You firmly believe that teams succeed and fail together.
• Pragmatic.You understand the balancing act between operating with a sense of urgency without sacrificing user experience, product quality or data quality.

Nice-to-Haves

• Formal managerial experience. Skills like career coaching or performance management will put you in a stronger position to succeed as an Engineering Manager at Hudl.
• Professional background in C#, React, React-Native, MongoDB and/or AWS. Adjacent languages, frameworks and services used at scale are relevant experience, but direct background in our core technologies is a plus.
• Previous product partnership. Engineering Managers at Hudl are strong partners to Product Managers, helping them solidify the team’s upcoming roadmap. Experience in these partnerships would be an asset to your skills.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medicalinsurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

"What we're seeing is a transition, the beginning of an S curve of growth for the data center industry. Unlike the internet bubble around 2000 - which involved ideas that had yet to generate any revenue - the cloud, with upward of $4 trillion in market cap, is a real business with real opportunities. This isn't a bubble." - Dave Crowley, Microsoft

With a statement like this, who wouldn't want to ride the wave of datacenter expansion? And we have just the right opportunity for you - don't blink and don't think twice before it disappears! Oh right, we should do the responsible thing and give you details first. Alright, here we go:

Our client provides enterprise-class managed data center services, and they're looking for an experienced Technical Product Owner for their team. They have around 70 datacenters servicing 29 different markets, and we can't disclose their clients - but think about any major industry player from hyperscalers, banks, healthcare and social media platforms, and they're likely in their CRM. It's safe to say it's a very impactful project that you'll have the chance to work on.

They're looking for someone with amazing communication skills who can facilitate scrum between their European and US teams. You'd be leading one large team, as well as mentoring their Junior Scrum Master. This role reports to the Delivery Manager of their low-code software teams. You will leverage Scrum and Agile framework practices to ensure the continuous delivery of quality to their end users. You'll be expected to facilitate meetings and breakout sessions, seek to improve the scrum process, and have excellent project management and relationship-building skills to succeed.

The list of responsibilities includes:

• Plan, manage, and deliver sprint goals following agile scrum principles
• Mentor team members on best practices
• Manage risks, blockers, and tasks
• Facilitate and schedule scrum events and breakouts
• Provide reports on sprint cycle progress
• Work closely with the Product Owner to determine sprint priorities

What qualifications and skills are we looking for?

• 5+ years of experience as a Scrum Master, or equivalent experience in IT project management
• Scrum certification
• Fantastic communication and organization skills
• Experience with agile project management tools, such as Azure DevOps or JIRA
• Bachelor's degree in related field or equivalent experience

Get on board this train while you can! The company is planning to triple in size in the next 3 to 4 years. If you care about long-term commitment and making an impact on a large-scale global service, please fill out the form below so we can get in touch with you.

Agile Six is a people-first, remote-work company that serves shoulder-to-shoulder with federal agencies to find innovative, human-centered solutions. We build better by putting people first. We are animated by our core values of Purpose, Wholeness, Trust, Self-Management and Inclusion. We deliver our solutions in autonomous teams of self-managed professionals (no managers here!) who genuinely care about each other and the work. We know that’s our company’s purpose – and that we can only achieve it by supporting a culture where people feel valued, self-managed, and love to come to work.

The Role

At Agile Six, Delivery Managers support multiple delivery teams. Each team is comprised of Agile Six employees and people from trusted partner firms. We seek Delivery Managers who:

• Steward team health and successful delivery with a focus on continuous improvement
• Leverage agile principles and experience to help the team continuously deliver value
• Take a bias to action to pragmatically solve problems that are barriers to the team
• Collaborate to build effective trust-based relationships
• Communicate honestly. Provide direct feedback and help others do the same
• Bring out the best in others and foster inclusion
• Support our core values

Most importantly, we look for people who share our passion for working on important problems that have a lasting impact on millions of users and make a difference in our government!

We are looking for a Delivery Manager to join a new cross-functional team partnering with U.S. Department of Agriculture (USDA) to help USDA provide State agencies with a tool to screen for duplicate participation and take timely action to reduce improper payments; and to facilitate State-to-State communication to help State agencies promptly and accurately process SNAP recipient moves from one State to another.

Please note, this position is anticipated, pending contract award response.

Responsibilities

• Provide Agile training and coaching for Scrum teams and leadership to ensure the adoption and improvement of Scrum practices, process and desired outcomes and to establish a culture of self-organizing, cross-functional and accountable teams
• Schedule and facilitate Scrum meetings as required
• Assist teams to identify, communicate and resolve or escalate impediments and issues
• Utilize appropriate tools, metrics and techniques to successfully guide the team's progress against the Sprint Plan
• Drive continuous improvement through the facilitation of team and leadership retrospectives, ensuring teams effectively prioritize, plan and execute on improvement ideas
• Facilitate development of a positive team dynamic, collaborating with your team to build a safe and trusting environment
• Monitor, identify, and address conflict, integrating company support and resources as needed
• Help the team maintain a pace of delivery that is effective for the customer, and sustainable for the team within a complex environment
• Bring out the best in team mates by leading by example, explaining the positive impact of our work, and driving positive outcomes for users
• Facilitate progress without coercion, assigning, or dictating
• Communicate clearly, honestly, and effectively, both with team members and with technical and non-technical stakeholders
• Assess and assist in the mitigation of risk through collaboration, risk tracking, and problem solving
• Support the practice of delivery within the larger company as needed through activities such as participating in communities of practice
• We expect the responsibilities of this position to shift and grow organically over time, in response to considerations such as the unique strengths and interests of the selected candidate and other team members and an evolving understanding of the delivery environment

Basic qualifications

• 4+ years of experience as a Scrum Master
• A Bachelor’s Degree, Certified ScrumMaster (CSM), or Project Management Professional (PMP) is required for this position
• In-depth knowledge and application of Agile principles and practices
• Demonstrated experience with complex projects, supporting multiple delivery teams, navigating multiple stakeholder relationships, and is solution driven
• Has lived and worked in the United States for 3 of the last 5 years

Additional desired qualifications

• Certified Scrum Master Certification
• Experience working with government agencies
• You are a U.S. Veteran. As a service-disabled veteran-owned small business, we recognize the transition to civilian life can be tricky, and welcome and encourage Veterans to apply

At Agile Six, we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. Even if you don't meet every requirement, we encourage you to apply. We’re eager to meet people who believe in our mission and who can contribute to our team in a variety of ways.

Salary and Sixer Benefits

To promote equal pay for equal work, we publish salary ranges for each position.

The salary for this position is $107,250-$112,750

Our benefits are designed to reinforce our core values of Wholeness, Self Management and Inclusion. The following benefits are available to all employees. We respect that only you know what balance means for your life and season. While we offer support from coaches, we expect you to own your wholeness, show up for work whole, and go home to your family the same. You will be seen, heard and valued. We expect you to offer the same for your colleagues, be kind (not bossy), be caring (not directive) and ready to participate in a state of flow. We mean it when we say “We build better by putting people first”.

All Sixers Enjoy:

• Self-managed work/life balance and flexibility
• Competitive and equitable salary (equal pay for equal work)
• Employee Stock Ownership (ESOP) for all employees!
• 401K matching
• Medical, dental, and vision insurance
• Employer paid short and long term disability insurance
• Employer paid life insurance
• Self-managed and generous paid time off
• Paid federal holidays and Election day off
• Paid parental leave
• Self-managed professional development spending
• Self-managed wellness days

Hiring practices

Agile Six Applications, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Note: We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role is required to work from the contiguous United States. Unfortunately, we are unable to sponsor visas at this time.

If you need assistance or reasonable accommodation in applying for any of these positions, please reach out to careers@agile6.com. We want to ensure you have the ability to apply for any position at Agile Six.

Please read and respond to the application questions carefully. Interviews are conducted on a rolling basis until the position has been filled.

ROLE DESCRIPTION:

The DevOps Engineer is responsible for the automation of all manual tasks, including build/deployment of the code, and processing data in order to enable continuous integration and continuous deployment frameworks.

KEY OUTCOMES: 

• Act as a liaison between application development and infrastructure teams.
• Use cloud APIs to improve monitoring of system’s performance and stability.
• Drive troubleshooting across multiple applications and create runbooks for outage events.

REQUIREMENTS: 

• 3+ years of DevOps experience
• 1+ year of software development experience
• 3+ years of experience in building CI/CD pipelines
• 3+ years of experience supporting production environments
• 2+ years of experience running Terraform
• 5+ years of cloud experience with AWS
• 2+ years of cloud experience with GCP
• Proficiency in scripting languages (UNIX, Shell, Python)

NICE TO HAVE: 

• Database experience: Oracle, PostgreSQL, MongoDB
• Experience with monitoring tools such as Data Dog
• Knowledge of Git
• Knowledge of Agile methodologies including Scrum and Kanban
• Knowledge of AWS Serverless Framework

Hiring In:

• United States: AZ, FL, IL, KY, MA, MI, NC, NM, TN, GA, NH and VA
• Canada: Province of Ontario

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