As a Conversion Optimization Specialist at Bitdefender you will be responsible for maximizing conversion rate and revenue per visitor.
You will make sure the entire customer journey is logical, coherent and delivers an innovative and engaging experience while improving business objectives.

The role reports to the Conversion Optimization Manager.

Your typical day at Bitdefender may include:

• Identifying patterns and trends and translating them into actionable insights or testing hypotheses
• Defining, implementing and analyzing user research studies as needed
• Generating and prioritizing testing hypotheses
• Testing, analyzing, communicating and rolling-out new layouts, flows or messaging on our sites
• Evangelizing a strong "test and improve" culture
• Regular and ad-hoc reporting on site performance, conversion KPIs

You have:

• 3+ years of marketing, analytics or product experience in an online environment
• Proven track record of improving conversions, revenue and CLV
• Outstanding logical and analytical thinking
• Experience with user research, analysis and presentation
• Experience with multi-variate and A/B testing
• Ability to extract insights and transform them into testable business hypotheses
• Advanced knowledge of Google Analytics, Adobe Analytics or other analytics software
• Business English fluency, any of the following languages (DE, FR, ES) is a plus
• Working knowledge of Inferential statistics
• Experience working with subscription business models is considered a plus

You are:

Inquisitive - You love challenges and you’re always prepared to tackle them. You keep learning until you find the answer to any riddle with elegance and accuracy. You’re analytical and detail oriented.

Critical thinker - articulate what isn’t working, and how it could be better, as well as ways of measuring your hypothesis. The key is using data to examine how visitors and prospects are using the site or products, what issues are they facing and a way to overcoming these issues to enable successful conversions.

Curious – You always read, ask questions, research, and go the extra mile

Resilient – it can take many tests to find what works. With each test, you learn something valuable and iterate on your idea until you eventually achieve the win you’re looking for.

Team player – the best experiments require strong cross-functional collaboration skills.

The informations regarding the protection of your private data is available here

We are seeking a dedicated specialist determined to build a successful career in Software Quality Assurance.

Bitdefender values QA Analysts as professionals performing critical functions in the software development lifecycle and praises their decisive contribution to the success of our products.

JOB RESPONSIBILITIES: 

As a QA Analyst your tasks will include:

• Reviewing and commenting on product specifications and designs;
• Creating test plans and test cases;
• Performing tests against builds and test procedures;
• Designing and implementing automated test suites;
• Analyzing various problems which can occur with our products in various market scenarios and identifying the root cause;
• Ensuring the product fulfills all target requirements before each release.

REQUIREMENTS: 

• Experience with multi operating systems environments (Linux/Mac);
• Scripting experience: bash, python;
• Good understanding of testing concepts, methodologies and processes;
• Experience in working with test case management tools/bug tracking tools;
• Good analytical skills/problem solver;
• Inner drive to search and discover unmapped territories in the working field.

Any of the following skills is a plus:

• Automated test tool experience;
• VMWare, Hyper-V, virtualization;
• Networking;

PERKS: 

1. Work on a global and leading software solution (at the best, with the best) 
2. Flexible work hours - results are more important than when the work is done 
3. Work from home – it doesn't really matter if you work from your cozy house or you prefer a remote location with access to internet as long as you get the job done :) 
4. Small and Effective Team - plenty of room for advancement and improvement 
5. New project - learn many of the latest technologies, build new components from scratch
6. Autonomy - Freedom to Research and Develop your own ideas (you are the expert and you know best) 

The information regarding the protection of your private data is available here

#LI-DNI

There are a lot of companies and jobs out there so let’s found out how can you make a difference with us: 

• Do you like challenging and difficult tasks, solve problems and find innovative solutions? 

• Do you think that your intelligence and creativity are your most precious assets and you want to put them to good use? 

• Do you take enjoyment in being praised for your work and acknowledged as "the best"? 

• Do you constantly strive at improving yourself and your work? 

• Do you have a can-do attitude when others would rather give up? 
   

If the answer is YES then we have a mission worthy ofyour attention. 

The Bitdefender Core Security Team is searching for a teammate interested in network security, with a desire to constantly learn new things in order to keep up with the latest network security changes. 

This team is developing technologies that intercept network traffic in diversified environments (Windows, Linux, Routers etc.) and implement trending security functions in order to keep our clients safe from emerging threats. 

JOB RESPONSIBILITIES: 

• Research and Development of new network security protocols; 

• Review, Optimize, Debug and Extend existing functionality; 

• Test your creation (using whatever method you see fit); 

• Collaborate with other teams in order to handle requests and issues submitted by our clients and partners; 

• Set and maintain a high standard in your work and be a model that inspires others. 

REQUIREMENTS: 

Must have: 

• C/C++ programming experience; 

• Object-Oriented Programming (OOP) and Object-Oriented Design (OOD) mindset; 

• Good Algorithms and Data Structures knowledge; 

• Network stack knowledge; 

• Debugging experience on Linux and Windows; 

• Creativity is a must. 
   

Should have: 

• Code Review, Testing; 

• Software Design Patterns; 

• Reverse Engineering; 

• Python; 

• Cross-platform Development. 

Nice to have: 

• Visual Studio or other IDE working experience; 

• Linux kernel experience; 

• Windows API. 

PERKS: 

1. Work on a global and leading software solution (at the best, with the best) 
2. Flexible work hours - results are more important than when the work is done 
3. Work from home – it doesn't really matter if you work from your cozy house or you prefer a remote location with access to internet as long as you get the job done :) 
4. Small and Effective Team - plenty of room for advancement and improvement 
5. New project - learn many of the latest technologies, build new components from scratch
6. Autonomy - Freedom to Research and Develop your own ideas (you are the expert and you know best) 

The information regarding the protection of your private data is available here

#LI-DNI

The Systems and Solutions Project Manager is key to the successful delivery of application projects; large and small. As the Project Manager you will carefully plan, execute, and delegate tasks aimed at an on time and on budget successful implementation. You will predict risks, detect problems, and mitigate them with the least impact to the project. You will oversee the project team, assigning responsibilities, managing schedules and resources to ensure timely completion of assigned projects.

Responsibilities:

• Preparing business cases showing the impact of a project in terms of costs, savings, and benefits
• Assembling project plans, giving teamwork assignments, identifying resource needs, and escalating any issues appropriately
• Tracking key project milestones and adjusting project plans to meet the needs of the business
• Obtaining cross-functional agreement of the project plan, timeline, and advise of any obstacles or resource needs that may affect completion of the project as planned
• Communicating project goals, monitoring project progress, and adjusting resources as necessary to keep the project on track
• Managing budgets and timescales
• Effectively build strong working relationships with all key stakeholders
• Ensuring an excellent understanding of the project at hand and the priorities of the business groups affected by any change
• Coordinating effective communication with all stakeholders throughout the project
• Conducting and preparing collateral for project kick offs, requirements gathering sessions, status update meetings and Executive Steering Committees
• Maintaining a real-time view of the project plan for all projects assigned
• Maintaining risk and decision logs and weekly status reports of multiple projects

Required Skills:

• At least 5 years’ experience in an applications project management role
• Advanced knowledge and experience in both waterfall and agile SDLC practices
• Ability to tailor communication to multiple audiences at all levels
• Ability to coach, mentor and motivate colleagues
• Ability to manage multiple projects simultaneously
• Prior working knowledge of Smartsheet
• Prior working knowledge of Jira

Desirable Skills:

• Prior business analyst experience  

The informations regarding the protection of your private data is available here

There are a lot of companies and jobs out there so let's find out how can you make a difference with us: 

Do you like challenging and difficult tasks, solve problems and find innovative solutions? 

Do you think that your intelligence and creativity are your most precious assets and you want to put them to good use? 

Do you take enjoyment in being praised for your work and acknowledged as "the best"? 

Do you constantly strive at improving yourself and your work? 

Do you have a can-do attitude when others would rather give up? 

If the answer is YES then we have a mission worthy of your attention. 

The Bitdefender Core Security Team is searching for a teammate interested in building a new security platform, with a desire to constantly learn the latest technologies so we can build a cutting edge security solution. 

This team is developing technologies that are monitoring events in diversified environments (Windows, Linux, MacOS, APIs etc.) in order to keep our clients safe from emerging threats. 

JOB RESPONSIBILITIES: 

• Research and Development of new technologies; 
• Review, Optimize, Debug and Extend existing functionality; 
• Test your creation (using whatever method you see fit); 
• Collaborate with other teams in order to handle requests and issues submitted by our clients and partners; 
• Set and maintain a high standard in your work and be a model that inspires others. 

REQUIREMENTS: 

Must have: 

• C/C++ programming experience;
• Software Design Patterns; 
• Good Algorithms and Data Structures knowledge; 
• Debugging experience on Linux and Windows; 
• Creativity is a must. 
   

Should have: 

• TCP/IP knowledge; 
• Code Review, Testing; 
• Reverse Engineering; 
• Cross-platform Development. 
   

Nice to have knowledge: 

• Golang, Python, Node.js, React.js;
• Docker; 
• MongoDB, SQL;
• NginX, Envoy;
• Git;
• SSH, Linux shell scripting;
• Windows/Linux/MacOS API. 

PERKS: 

1. Work on a global and leading software solution (at the best, with the best) 
2. Flexible work hours - results are more important than when the work is done 
3. Work from home – it doesn't really matter if you work from your cozy house or you prefer a remote location with access to internet as long as you get the job done :) 
4. Small and Effective Team - plenty of room for advancement and improvement 
5. New project - learn many of the latest technologies, build new components from scratch
6. Autonomy - Freedom to Research and Develop your own ideas (you are the expert and you know best) 

The information regarding the protection of your private data is available here

#LI-DNI

Bitdefender is looking for an experienced, technical individual to join the Business Services team in Bucharest. As a member of the Business Support and Services team, you will be responsible for the development and delivery of Bitdefender Business product portfolio to our Business partners and customers.

You will be responsible for technical training creation and administration. You will deliver the training sessions onsite, to other Bitdefender Offices or remote and manage partner and customer relationships.

You will be required to work closely with various technical teams, including Business support, product management and product development teams, in a youthful and competitive environment, which will enrich your experience and broaden your perspective.

Responsibilities

• Creates, updates, schedules, and delivers technical trainings about Bitdefender products and technologies to partners and enterprise customers world-wide on-site and/or via webinar sessions
• Manages company webinars or acts as a technical speaker during webinars
• Builds, maintains and/or delivers online technical trainings content for Bitdefender product and technologies on Bitdefender online trainings platform
• Builds strong relationships with internal teams: Sales, Pre-Sales, Product delivery, Product management, Technical Support and Technical Writers
• Creates, updates, and delivers internal procedures and policies, based on information received from the business support management team
• Identify the most frequent issues of support and create a set of predefined answers for those scenarios

Requirements

• Both written and verbal communication skills are of utmost importance in the workplace
• Admin and operating level skills for Microsoft Windows Server (2008, 2012) and Windows Desktop (Windows 7,8, 10), Linux operating system
• Basic networking knowledge (TCP/IP protocols)
• High standards and an eye for errors and inefficient processes position
• Basic knowledge about server and desktop virtualization
• Advanced knowledge with Microsoft Office package (Word, Excel, Access, Power-point)
• Basic knowledge about video editing software (Camtasia, Adobe Captivate, etc.)
• Basic knowledge about audio/video conversion (Xillisoft, Format Factory, Adobe Dreamweaver, Adobe Soundbooth, Adobe Flash etc.)
• Editing skills for HTML/CSS pages
• Can communicate clearly and concisely with diverse audiences, in both oral and written contexts and are comfortable giving and receiving feedback
• High standards and an eye for errors and inefficient processes position
• Project management and business research, organizational skills and attention to detail

Language skills

• Fluent in both written and spoken English
• Fluent German or French or Spanish represents an advantage

The informations regarding the protection of your private data is available here: 

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf 

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici:

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf

We are seeking a professional with true passion for Sales, with experience that encompasses a wide variety of sales skills, negotiation skills, market knowledge and willingness to travel across CEE, CIS countries.

In this role you will be responsible for prospecting, qualifying and developing the partner’s channel network - Value Added Distributors, VAR’s, System integrators -  while achieving monthly and quarterly quotas as well as providing timely and accurate management reports.
 

Responsibilities

• Prospect, qualify and develop new accounts: Value Added Distributors, VAR’s, System Integrators;
• Manage and grow new accounts (Value Added Distributors, VAR’s, System Integrators): maintain the relationship with them and grow the revenue;
• Identify strategic opportunities and prospect, further qualify them, develop and customize  Bitdefender value added proposition and pitch for them, establish the contact and pursue the sales process further;
• Build pipeline through relationship;
• Conduct contract negotiations;
• Represent Bitdefender at industry events and networking events as appropriate;
• Perform pre-assessment of Bitdefender offers and deliverables, industry and competitive analysis;
• Expand relationships with strategic partners, value added distributors focused on Bitdefender Business products;
• Interface with the key staff of the strategic partners in order to coordinate sales & marketing activities;
• Communicate with partners on new products and service offerings;
• Create systems and procedures to streamline partner management;
• Define and execute partner’s business plans. Monitor partner’s performance and address low performance quickly with training tools and re-set of business plan and KPI’s. Tracking and Analysis;
• Monitor partner’s satisfaction and elevate issues of dissatisfaction for quick resolution;
• Track and report the sales results and targets achieved according to the established KPI’s;
• Monitor the process of cashing the bills emitted by his partners;
• Use early deals to kick – start proof points (testimonials, conversation with analysis) and to kick start serious BD activities with major partners. Goal is to have a pipeline build rate sufficient to further build sales;
• Perform other tasks as requested by Bitdefender related to promotion of Bitdefender, its product and technologies, developing a positive public and client image of Bitdefender in the market;
• Respect company’s priorities and schedule to meet established goals; meets commitments consistently.
   

Skills

• +3 years in business development, sales executive or a relevant role;
• Proven achievement record;
• High travel flexibility across CEE, CIS countries;
• Fluent in English ( written & verbal);
• Russian will be a plus;
• Results oriented - tenacity and drive to seek new business and meet or exceed targets;
• Excellent communication and negotiation skills - needed for communicating with a wide range of people, both internally and externally;
• A professional manner and presentable appearance for meeting customers/clients;
• Initiative and confidence to start things from scratch;
• Good networking skills;
• Time management and planning skills;
• Ability to build reports.

The information regarding the protection of your private data is available here

#LI-DNI

Millions of users around the world use Bitdefender products to protect their digital assets.

We want you to join the team and take up the challenge!

Requirements

We’re looking for an algorithmic thinking person who is passionate about technology, interested in the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios.

We’re looking for a person who is methodical and pays very close attention to details, but who also has the initiative to challenge and improve existing routines and processes. All of the above with respect to the standards of quality, speed and stability Bitdefender proudly promotes.

Ideally, you should:

• have a strong logical and algorithmic thinking
• have 2+ years of as a QA engineer in Web projects
• have good critical thinking and capacity for analysis – testing starts from the first requirements document up
• have a very good attention to details and be meticulous
• be able to approach the testing process in an organized and disciplined manner
• have experience with Agile development environments
• have the ability to work independently

It would be a plus:

• if you had a bachelor’s degree in Computer Science
• if you have scripting experience in any scripting language
• if you have ISTQB foundation level

Responsibilities

You will:

• study requirement specifications and raise clarifications.
•  design, maintain and update test cases based on the requirement specification.
•  build, maintain and update automated tests based on test cases.
•  execute and report results of automated and manual tests.
•  submit, regress and verify defects.
•  perform tests against builds and test procedures.

What we offer

We offer you an exciting work environment, benefits well scaled to your performance and lots of opportunities for professional growth.

The informations regarding the protection of your private data is available here:  

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf  

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici: 

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf 

            The Enterprise Support and Services team based in Bucharest is looking for a new enthusiastic member!

As a Business Technical Support Manager (Level 2), you will be reporting directly to the Director of Enterprise Support and Services. You will oversee and provide functional support to internal and external customers in delivering high-service quality and satisfaction.The right person will also be comfortable interfacing with clients and managing intricate and sensitive client relationships, ensuring they are fostering these relationships until resolution has been reached. We expect the ideal candidate to contribute to our positive team culture by sharing our values: outstanding service to our customers, partners, and each other; respect, accountability, and excellence in everything we do.

In this process, you will act as a link between our customers’ needs and the Enterprise Support and Services department by providing quality and operational review reports and detailed descriptions or reports where necessary. You will thus be required to work closely with the Business Support Engineers, as well as security or sales experts, in a youthful and competitive environment, which will enrich your experience and broaden your perspective.

Responsibilities 

• Managing the customer support team’s day-to-day functions
• Provides guidance, instruction, direction, and leadership to the team
• Effectively managing and developing the Support Team
• Ensure delivery capacity required by the market
• Propose and implement improvement measures to increase efficiency and effectiveness
• Build strong relationships with other internal teams: marketing, product delivery, product management and documentation
• Informing the team of all new information related to products, procedures, and trends
• Ensuring that all processes used by the Support team are thoroughly documented, consistently audited, and regularly improved
• Responding to escalated customer support issues
• Assessing support statistics and preparing detailed reports on the findings
• Overseeing and evaluating the team's ongoing training efforts
• Delivering performance evaluations and following the disciplinary process according to company policy
• Coordinating and managing all relevant stakeholders that are involved in Support operations
• Build strong relationships with other internal teams: marketing, product delivery, product management and documentation
• Interviewing and hiring new employees
• Adhere to our company’s values and principles

Technical requirements 

Minimum 3 years of professional experience in the following areas: 

• People management role with 10+ direct reports
• Operational management
• IT Service Management
• Project management
• Strong IT technical background: operating systems, virtualization, networking, antimalware solutions, security

Other requirements 

• Strong communication and leadership skills
• Excellent verbal and written communication skills, quick learner, dynamic, energetic, and customer-oriented
• Proven ability to lead, influence, and mentor across functional groups not directly in the reporting structure
• Experience with business process improvement and change management
• Experience implementing methodologies to improve customer satisfaction and build strong internal relationships
• Work independently; receive minimal guidance
• Experience dealing with international teams and customers
• Demonstrated strong work ethic
• Ability to work in a fast-paced environment
• Prior experience working with business applications, like Salesforce, Jira, Office
• Fluent in both written and spoken English
• Fluent in Spanish, German or French is a plus

The information regarding the protection of your private data is available here:

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumers, business, and government environments, Bitdefender is the industry’s trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency. With deep investments in research and development, Bitdefender Labs discovers 400 new threats each minute and validates 30 billion threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 150 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170 countries with offices around the world.

Job description :

Reporting to the Regional Head of Sales, the Business Development Manager APAC will be directly responsible for managing an existing portfolio of Channels and keep expanding our channel reach by leading our Consumer Business Development across APAC.

Job location is remote, but we will give a preference to applicants located in key hubs of the targeted region (APAC) or close to our Consumer offices (Bucharest RO, Paris FR).

General responsibilities :

• Defines consumer expansion strategy in the region, annual and quarterly plans along with sales forecasts and KPIs, defines the resources needed to achieve the targets,
• Ensures execution of the plans with the internal teams and partners teams, Monitors sales and identifies gaps and opportunities, sets up corrective actions plans if needed,
• Collaborates with Operations, Marketing, Legal, Finance, Pricing and other internal teams to build the best propositions and programs for our partners,
• Understands channel performance to targets and supports sales team to achieve the sales objectives, manages and communicates partner performance against goals,
• Leads contract negotiations, makes sure that channel partners sign proper and up-to-date contracts/agreements,
• Actively participates to partner and industry events, generating additional demand,
• Ensure revenue invoicing and contractual obligations.

Consumer Channel Management : Indirect and Direct, Online and Offline :

• Manages a portfolio of Channels (mainly local Distributors), Online and Offline, for physical and dematerialized products (Boxes, Electronic Software Download),
• Develops good working relationships with individual Retailers/Distributors/Partners and their teams, placing the company as the technology solutions partner of choice by understanding business goals,
• Ensures a high level of training, mentoring, and motivation of channel partners,
• Along with key success metrics, develops targeted campaigns, sales promotions activities and any investment opportunities with the partners to grow channel-sourced opportunities,
• Draws the marketing plans together with the partners, monitors the marketing activities implementation and analyzes the ROI for each activity together with Management,
• Follows and optimizes the marketing budget execution of the budget assigned with the scope of reaching the sales targets,
• Ensures excellence in new product launches in the channels,
• Monitors and is directly responsible of stock rotation in the retail stores,
• Delivers on time sales, stock and marketing activity reports as requested by the company.

​​​​​​​

Consumer Business Development:

• Develops new consumer sales ecosystems on new channels, industries or verticals (Publishers, Banks, Insurance, Bundles…),
• Identifies partners’ needs, business models and build cybersecurity offer integration to address their customers,
• Drives to execution accompanying the partners and managing the internal resources / teams for GTM,
• Build sales funnel and lead generation plan in coordination with the Marketing team.

​​​​​​​

Requirements:

• Higher Degree in Management.
• Fluent in English, speaking and writing (other languages are expected) - The job function is in an international environment covering APAC. Frequent travels are required.
• A natural hunter for new opportunities with 8+ years’ experience in consumer channel management or channel sales with complex cycles and at ease with any Business Model (will have to define new models most of the time).
• A highly-motivated individual, autonomous, rigorous and team player able to manage the company resources to reach goals.
• A strategic thinker able to define plans and drive to execution, leveraging in project-mode internal and external resources (service suppliers, sales platform suppliers…).
• Excellent interpersonal, communication and facilitation skills (client-service oriented mindset).
• Excellent written, verbal communication and presentation skills and the ability to build strong working relationships.
• Excellent negotiation and influencing skills.
• High expectations in all forms of Business Models (sell-in, consignment, affiliation…).
• High expectations in management of data, analytics, metrics, KPIs...
• High expectations in Planning and forecasts.
• Advanced Key Account Management experience in the Region, preferably in Consumer IT/Electronics/Software.
• Advanced knowledge of Retail/Etail, at ease in complex schemes and multi-layer distribution models.
• Advanced knowledge in customer cycles and customer bases management : ARPU, lifetime value, acquisition and renewal leverages.
• Knowledge of Consumer Software industry is a plus, including software consignment models and ERP management.
• Marketing experience is a plus.

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumers, business, and government environments, Bitdefender is the industry’s trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency. With deep investments in research and development, Bitdefender Labs discovers 400 new threats each minute and validates 30 billion threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 150 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170 countries with offices around the world.

Job description :

Reporting to the Regional Head of Sales, the Business Development Manager EMEA will be directly responsible for managing an existing portfolio of Channels and keep expanding our channel reach by leading our Consumer Business Development across EMEA.

Job location is remote, but we will give a preference to applicants located in key hubs of the targeted region (EMEA) or close to our Consumer offices (Bucharest RO, Paris FR).

General responsibilities :

• Defines consumer expansion strategy in the region, annual and quarterly plans along with sales forecasts and KPIs, defines the resources needed to achieve the targets,
• Ensures execution of the plans with the internal teams and partners teams, Monitors sales and identifies gaps and opportunities, sets up corrective actions plans if needed,
• Collaborates with Operations, Marketing, Legal, Finance, Pricing and other internal teams to build the best propositions and programs for our partners,
• Understands channel performance to targets and supports sales team to achieve the sales objectives, manages and communicates partner performance against goals,
• Leads contract negotiations, makes sure that channel partners sign proper and up-to-date contracts/agreements,
• Actively participates to partner and industry events, generating additional demand,
• Ensure revenue invoicing and contractual obligations.

Consumer Channel Management : Indirect and Direct, Online and Offline :

• Manages a portfolio of Channels (mainly local Distributors), Online and Offline, for physical and dematerialized products (Boxes, Electronic Software Download),
• Develops good working relationships with individual Retailers/Distributors/Partners and their teams, placing the company as the technology solutions partner of choice by understanding business goals,
• Ensures a high level of training, mentoring, and motivation of channel partners,
• Along with key success metrics, develops targeted campaigns, sales promotions activities and any investment opportunities with the partners to grow channel-sourced opportunities,
• Draws the marketing plans together with the partners, monitors the marketing activities implementation and analyzes the ROI for each activity together with Management,
• Follows and optimizes the marketing budget execution of the budget assigned with the scope of reaching the sales targets,
• Ensures excellence in new product launches in the channels,
• Monitors and is directly responsible of stock rotation in the retail stores,
• Delivers on time sales, stock and marketing activity reports as requested by the company.

Consumer Business Development:

• Develops new consumer sales ecosystems on new channels, industries or verticals (Publishers, Banks, Insurance, Bundles…),
• Identifies partners’ needs, business models and build cybersecurity offer integration to address their customers,
• Drives to execution accompanying the partners and managing the internal resources / teams for GTM,
• Build sales funnel and lead generation plan in coordination with the Marketing team.

Requirements:

• Higher Degree in Management.
• Fluent in English, speaking and writing (other languages are expected) - The job function is in an international environment covering EMEA. Frequent travels are required.
• A natural hunter for new opportunities with 8+ years’ experience in consumer channel management or channel sales with complex cycles and at ease with any Business Model (will have to define new models most of the time).
• A highly-motivated individual, autonomous, rigorous and team player able to manage the company resources to reach goals.
• A strategic thinker able to define plans and drive to execution, leveraging in project-mode internal and external resources (service suppliers, sales platform suppliers…).
• Excellent interpersonal, communication and facilitation skills (client-service oriented mindset).
• Excellent written, verbal communication and presentation skills and the ability to build strong working relationships.
• Excellent negotiation and influencing skills.
• High expectations in all forms of Business Models (sell-in, consignment, affiliation…).
• High expectations in management of data, analytics, metrics, KPIs...
• High expectations in Planning and forecasts.
• Advanced Key Account Management experience in the Region, preferably in Consumer IT/Electronics/Software.
• Advanced knowledge of Retail/Etail, at ease in complex schemes and multi-layer distribution models.
• Advanced knowledge in customer cycles and customer bases management : ARPU, lifetime value, acquisition and renewal leverages.
• Knowledge of Consumer Software industry is a plus, including software consignment models and ERP management.
• Marketing experience is a plus.

Machine Learning Researcher 

This opportunity is excellent for someone who is interested in applying machine learning to tackle cyber threats that users face in their day-to-day lives. 

If you want fun and passionate coworkers, flexible working hours, a laid-back atmosphere and complete freedom to choose your development environment and tools this just might be the place for you.  

Requirements: 

• Be curious, self-driven 

• Basic knowledge regarding different machine learning model types 

• Experience with ML, deep learning, TensorFlow/Keras, NLP 

• Experience with Python 

• Appetite for learning and experimenting with state-of-the-art machine learning concepts 

Nice to have: 

• Experience with IPython/Jupyter Notebook 

• Feature engineering concepts 

Security Researcher 

As a security researcher you will reverse engineer mobile malware and develop cutting edge systems to better detect future threats. 

If you want fun and passionate coworkers, flexible working hours, a laid-back atmosphere and complete freedom to choose your development environment and tools this just might be the place for you.  

Requirements:  

• Be curious, self-driven 

• Basic understanding of OS internals  

• Have a good understanding about core programming concepts 

• Basic scripting skills (to be able to write a basic script for simple task automation) 

• A keen attention to details and resilience 

Nice to have: 

• Experience in Android development 

• Knowledge of C/C++, Java, Python or other programming languages 

• Basic knowledge of modern CPU architectures 

• Experience with UNIX-like commands and terminal  

• Knowledge of GIT usage 

Job Responsibilities:

• You will research and investigate new technologies either in house or from 3rd party vendors/sources
• You will be responsible for implementing PoCs for all studied/evaluated/researched technologies and will have to validate them within existing product lines and architectures
• You will support other teams as a subject matter expert when it comes to integrating newly validated technologies/features into existing products
• You will submit product design documents to the software architects and will work with them to finalize the design of new features prior to integration
• You will contribute to the overall solution architecture
• You will learn about innovative technologies, and you will be working on various platforms
• Be enthusiastic learning about modern technologies and match any of the criteria below and we will take care of the rest.
• You will be involved in discussions with Technology Alliance partners and will collaborate with development teams from their side.

Requirements:

• Very good level of C/C++
• Proficient with at least one of the following languages: C# (or any other .Net counterpart), Java,PHP, JavaScript.Anything else is a big plus and the ability to mix them in any combination is a ++.
• Experience developing and maintaining projects having a large codebase.
• Very good understanding of concepts such as data structures, algorithms, OOP
• Strong knowledge of operating systems, networking, web development,cloud computing and information security
• Hands-on experience in designing and developing RESTful APIs
• Very good understanding of authentication and authorization protocols such as SAML, OAuth2
• Hands-on experience with Microsoft Azure is a plus
• Very good knowledge of design patterns and architectural principles.
• Working experience with both distributed and centralized versioning systems (/Git/SVN/)
• Strong development experience on any of the following platforms: Windows, Linux, MacOS, iOS, Android. Experience of more than one is a big plus.
• Analytical thinking.
• Ability to find creative solutions to difficult problems.

If you take up our offer, you will:

• Work on great technologies & award-winning products.
• Be a member of a great and highly knowledgeable technical team.
• Be part of a multinational company.
• Benefit from career development programs.

The informations regarding the protection of your private data is available here:

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici:

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf

The Enterprise Support and Services Department based in Bucharest is looking for a new enthusiastic member!

As an Business Global Escalations Engineer, you will be responsible with ensuring high quality technical assistance for the Bitdefender business clients world-wide, within the required performance and SLA requirements. You willact as a liaison between Bitdefender and its existing customers.

The services provided by the Level 3 Support team are focused on ticketing and issue tracker-based assistance, however, sometimes you will also be required to coordinate remote sessions, direct emails, and phone calls with the customers, for a better visibility and more efficient troubleshooting of the reported issues.

In this process, you will act as a link between our customers’ needs and the other departments by performing escalations to the other departments, providing detailed descriptions or reports where necessary. You will thus be required to work closely with the software testing and development teams, as well as other Bitdefender experts, in a youthful and competitive environment, which will enrich your experience and broaden your perspective.

Senior Support Engineer profile and responsibilities

• Has gained proficiency in multiple information technology and security competencies relevant to the job
• Possesses a deep understanding of the organization's products and services and performs complex problem solving and assistance on diverse support cases from the customers, escalated by lower-level support teams
• Provides complex technical support and assistance to customers via tickets, email, phone, and/or other remote methods, as required
• May be required to supervise and guide lower-level representatives and engineers during remote sessions with the customers and during incidents
• Can work independently within established procedures associated with the specific job function
• Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction.
• Documents client interactions, including details of inquiries, complaints, comments and actions taken, according to the department's standards and using the company provided support tools and platforms.
• Builds and maintains a consolidated relationship with Bitdefender customers
• Provides in-depth individual and/or group instruction and training to engineers and representatives from other support levels.
• Writes and maintains internal and public KB articles, documents projects (if needed)
• Contributes to maintaining currency of knowledge with respect to the support department, including, but not limited to, company's products and services, procedures, workflows, regulations/standards and best practices, general IT technology, etc.
• Performs miscellaneous job-related duties as assigned by his support manager or director.

Technical Requirements

• Minimum 3 years of proven professional experience (technical support field)
• Microsoft Windows 7/8/10 Advanced Administration
• MacOS/iOS experience is a plus: installation, advanced administration, troubleshooting, deployment
• Windows Server 2008/2012/2019 Advanced Administration
• Windows Services knowledge including, but not limited to, AD, DNS, DHCP, File Services, Remote Services etc.
• Basic (or higher) scripting knowledge, in one or more languages of choice, is a plus (e.g., PowerShell, Bash, Python, Perl etc.)
• Linux (and/or Unix) Advanced Administration - installation, maintenance, upgrade, networking
• Ability to read logs and debug various Linux services and technologies, including, but not limited to, nginx, Squid, NTP, SyslogD etc.
• Ability to read logs and events and debug various Windows services.
• At least basic database management skills. Previous experience with NoSQL is a plus (MongoDB).
• Good understanding of various web app technologies, like PHP, Node.JS, APIs, JSON/XML etc
• Virtualization technologies Advanced Administration: VMware ESXi/vSphere (6.0, 6.5, 7.0), Citrix Xen Server, Microsoft Hyper-V
• Containers technologies knowledge (Docker, Kubernetes, OpenStack etc.) is a plus
• Medium/Advanced knowledge of TCP/IP Networking concepts and hands-on experience (CCNA level or higher)
• Basic knowledge of log collection SIEM software (Splunk, QRadar, SumoLogic)
• Previous experience with antimalware products administration is a plus
• Previous experience with mobile device management and security solutions is a plus

Language Requirements

• Excellent English verbal and written communication skills
• Other language skills are a plus (e.g., German, Spanish, French)

Other Requirements

• Degree in Computer Science, Engineering, or equivalent proven work experience
• Result-oriented
• Excellent troubleshooting and diagnostic skills
• Efficient time management and a great team player
• Quick learner, dynamic, energetic, and customer-oriented

The informations regarding the protection of your private data is available here: 

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf 

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici:

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf

Enterprise Support Engineer (German)

Stellenbeschreibung

Das BitDefender Enterprise Services Team in Bukarest sucht ein neues junges und enthusiastisches Mitglied!

Als Enterprise Support Ingenieur sind Sie verantwortlich mit der Sicherstellung einer hochwertigen technischen Hilfe für die BitDefender Business Kunden weltweit, innerhalb der geforderten Leistung und SLA-Anforderungen. Sie werden als Verbindungsperson zwischen Bitdefender und seinen bestehenden Kunden fungieren.

Die erbrachten Leistungen werden auf E-Mail und Telefon Hilfe konzentriert, aber Sie werden auch Fernsteuerung-Sitzungen für eine bessere Sichtbarkeit und effizientere Lösungen der gemeldeten Probleme koordinieren.

In diesem Prozess werden Sie als Bindeglied zwischen den Bedürfnissen unserer Kunden und den anderen Abteilungen, indem Eskalationen auf die nächste Stufe mit detaillierten Beschreibungen oder Berichte weitergeleitet werden. Sie werden somit eng mit den Software-Test-und Entwicklungsteams sowie Sicherheits-oder Sales-Experten zusammen arbeiten, in einem jungen und wettbewerbsorientierten Umfeld, das eine Bereicherung Ihrer Erfahrung und Ihrer Perspektive sein wird.

Aufgaben

• Email, Telefon und Fernsteuerung-Unterstützung als  L2 Support für internationale BitDefender Enterprise Kunden zu gewährleisten.
• SLA-Anforderungen und die internen Verfahrensregeln zu erfüllen
• Analyse der virtuellen Umgebung und Sammeln von Informationen über die Infrastruktur des Kunden für den Einsatz von Bitdefender Enterprise-Lösungen und Lieferung dieser Details in den Leistungsbeschreibungen;
• Unabhängige Verwaltung und Ausführung zugewiesener Konten bezüglich der Bereitstellung/Implementierung von Bitdefender Enterprise Lösungen;
• Bereitstellung von Know-how über Anwendungen, sobald diese von der Testphase in die Produktion eingeführt werden;
• Einleitung, Verwaltung und Dokumentation von Enterprise Einsatz Berichten;
• Aufbau und Pflege einer Beziehung mit den Bitdefender-Kunden;
• Vorschläge für die Verbesserung des Verfahrens oder Arbeitsablaufs usw.;
• Rechtzeitige und genaue Berichterstattung über den Status der zugewiesenen Aufgaben.

Technische Kenntnisse

Mindestens 2 Jahre Berufserfahrung (technische Unterstützung) in den folgenden Bereichen:

• Servervirtualisierung: VMware ESXi, Citrix Hypervisor, Microsoft Hyper-V, RHEV, Nutanix
• Virtuelle Desktop und App-Infrastruktur: Citrix App and Desktop Virtualization, VMware Horizon
• Linux/Unix Serververwaltung: Installation, Wartung, Upgrade, Backup, NFS, TCP/IP
• Verwaltung der Windows Server-Familie: AD, DHCP, DNS, Remote Services, Exchange
• Verwaltung der Windows Desktop-Familie: Windows 7/8/10
• Cloud services: Amazon Web Services, Microsoft Azure, Google Cloud Platform
• Software-Container und Automatisierung: Docker, Kubernetes
• Solide Kenntnisse über Netzwerkkonzepte und praktische Erfahrung
• Cybersicherheitsprodukte und dienstleistungen

Sprachkenntnisse

• Ausgezeichnete Deutsch und Englisch, mündliche und schriftliche Kommunikationsfähigkeiten.

Andere Vorraussetzungen

• Abschluss in Informatik, Ingenieurwissenschaften oder Ähnlichem;
• Ergebnisorientierte und gute diagnostische Fähigkeiten;
• Effizientes Zeitmanagement und Teamplayer;
• Schnell lernend, dynamisch, energisch und kundenorientiert.

The informations regarding the protection of your private data is available here: 

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf 

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici:

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf

This role can be 100% remote; worldwide candidates are considered, with bias towards the EU.

Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, business, and government environments, Bitdefender is the industry’s trusted expert for eliminating threats, protecting privacy and data, and enabling cyber resiliency. With deep investments in research and development, Bitdefender Labs discovers 400 new threats each minute and validates 30 billion threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 150 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170 countries with offices around the world.

About the Role

Bitdefender is seeking an experienced security analytics technical product manager to join our Business Solution Group product management team and drive the implementation of our analytics driven detection and response technologies. This is a key role for driving the go-to-product execution for the company’s security analytics platform, in close collaboration with the wider product management group. You will be responsible for identifying and continuously validating customer challenges and requirements, defining product specifications and prioritizing user stories that are in line with market requirements, leading the product implementation working directly with multiple engineering teams, and communicating the technology value proposition cross functionally to PMM/TMM/Field Engineering via technical briefs, competitive positioning statements, and technical content development.

Depending on your experience, multiple levels of seniority are available. Successful candidates must have solid experience in security analytics platform product management or extensive field engineering experience driving solution architecture and solution implementation with enterprise customers. Strong preference will be given to candidates experienced with SIEM, SOAR, EDR, NDR or XDR products and technology companies. The role is that of a subject matter expert internally and externally for the solutions portfolio. We value creative, out-of-the-box thinkers, unafraid of challenging the status quo, who are adept at working with cross-functional teams across the US and Europe to successfully achieve business objectives.

Responsibilities

• Responsible for the technical implementation and commercial success of the Bitdefender security analytics product line (EDR/XDR).
• Work with customers and partners to research, identify and document market requirements, use-cases, user and influencer personas, and translate them into product requirements and specifications.
• Work closely with the product management group and UX team to create a compelling and competitively differentiated product roadmap and maintain a prioritized product backlog.
• Provide vision and direction to technical functions, agile R&D and engineering teams that are developing the technology and product.
• Plan and prioritize feature backlog and development for the product line; make tough prioritization choices and identify high-impact areas of investment.   
• Lead engineering grooming sessions to ensure product requirements and specifications are well understood and are inline with the product vision and roadmap. Run user acceptance testing and beta programs for new technologies. 
• Be the market expert for your product line in relation to internal stakeholders, from the customer use cases to influencer/user personas and technical competitive analysis.
• Be an active contributor to continuous internal processes improvement efforts.
• Work closely with PMMs/TMMs and actively contribute to go-to-market strategies, planning and execution.
• Be the SME/spokesperson for the product/service with internal departments, as well as with customers and partners at tradeshows and other events.
• Support sales enablement content and delivery for internal sellers and partners including development of call scripts, training presentations, cheat sheets, etc.
• Provide brief and accurate status reports to various internal stakeholders, execute leadership team and customers/partners.

Requirements

• Minimum of 10 years of cybersecurity industry experience related to security analytics technologies and product management.
• In-depth knowledge of cybersecurity technologies and tools such as SIEM, SOAR, EDR, NDR, XDR, Endpoint Protection, Cloud Workloads Security, and Incident Response.
• Demonstrated previous experience in product management, solution architecture or security operations centers. In previous positions you have actively worked with security analytics-based cybersecurity solutions; specific experience with detection and response technologies is mandatory.
• Strong understanding of threat landscape and cybersecurity attacks, APTs and attack techniques. This is accompanied by in-depth knowledge of specific security challenges related to workstation, server and cloud security.
• Strong understanding of cybersecurity standards and frameworks (e.g. CIS, NIST 800-, PCI, HIPAA, SOC2, FedRAMP, etc.).
• Experience using agile project management tools such as the Atlassian suite (Jira, Bamboo, Confluence, etc.)
• Proven ability toeffectively work with global cross-functional teams and external customers.
• Experience with product/technology evangelism in exec level briefings and industry events, accompanied by good interpersonal and presentation skills.
• Must be self-motivated and a proactive self-starter.
• BA/BS degree required in computer science or related field.
• Possess cybersecurity industry leading certifications that are applicable to the job profile (e.g. ISC2, GIAC, Offensive Security, SANS, etc.)
• Product/project management certifications are desired but not mandatory (e.g. Pragmatic Marketing, PMP, Six Sigma, etc.)

Available for international travel; up to 20% of the time will be required.

The information regarding the protection of your private data is available here

#LI-DNI

Back-end developer with experience in working with content managed websites via adobe experience manager. Back-end web who has strong experience in building content managed websites
 

Essential Duties and Responsibilities

• Build websites and applications using Adobe CQ/AEM;
• Build websites and applications using Adobe Experience Manager;
• Design and build components, templates, content fragments, and workflows using the Adobe CQ/AEM architecture (Sling, CRX, OSGI, OAK);
• Diagnose and solve technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization;
• Work in an agile, rapid development and prototyping environment;
• Translate business requirements into Adobe CQ/AEM specific implementation specifications;
• Design and improve internal development methodologies.
   

Desired Skills and Experience

• Knowledge of Java, JavaScript, HTML5, CSS3 and attendant technologies;
• Experience working with REST, Sling and SOAP in a production environment;
• Comfortable with data exchange protocols like JSON and XML;
• Experience with source control systems such as git;
• Experience with Project Management tools such as JIRA;
• Bachelors Degree in computer science or related field or equivalent experience;
• Nice to have Experience in AWS or Microsoft Azure;
• Extensive experience working with Adobe CQ/AEM is a plus.

The information regarding the protection of your private data is available here

#LI-DNI

Are you willing to work on building scalable backend services using exciting new technologies?

Do you want to be deeply involved in building new solutions for a wide range of service orientated architectures?

And what do you think about working in one of the leading companies in the security industry?

Join us and you will be part of an experienced team, working using various technologies for a large scale business application with high visibility.

We are integrating Bitdefender GravityZone security solution (http://www.bitdefender.com/business/ ) with external services and platforms like Amazon Web Services, Microsoft Azure, VmWare ESX, Microsoft Hyper-V, and many others.

Key Responsibilities:

• Perform functional and non-functional testing;
• Work with product owners to have an understanding of what to test and deliver;
• Work closely with developers during implementation to ensure appropriate types and levels of testing;
• Study requirement specifications and raise clarifications;
• Design, maintain and update test cases based on the requirement specification;
• Assist the team to perform testing on the earliest stages of the development;
• Support other team members and contribute to design and perform tests;
• Create, maintain and improve automated tests;
• Execute and report results of automated and manual tests.

Requirements:

• Good understanding of testing concepts, methodologies, and processes
• Have a very good attention to details and be meticulous
• Have experience with Agile development environments
• Web Software Testing experience
• Experience in Automation Testing (preferred Selenium, Java)
• Have experience testing APIs (automation and exploratory testing);
• Experience with multi operating systems environments (Windows and Linux)

Any of the following skills is a plus:

• Networking knowledge (SWITCHING, ROUTING, DHCP, NAT, VPN) / CCNA;
• Experience with virtual environments (Vmware, Hyper-V or Xen Server)
• Experience with MongoDB, ElasticSearch

The informations regarding the protection of your private data is available here: 

https://www.bitdefender.com/media/materials/gdpr/notice_gdpr_policy_bitdefender_candidates_eng.pdf 

Informatii referitoare la prelucrarea datelor dvs. cu caracter personal sunt disponibile aici:

https://www.bitdefender.com/media/materials/gdpr/informare_protectia_si_confidentialitatea_datelor_in_bitdefender_candidati.pdf

QA Engineer

We are seeking for dedicated specialists, determined to build a successful career in Software Quality Assurance. In Bitdefender, QA Engineers are valued professionals performing critical functions in the software development lifecycle and have decisive contribution on product success.

JOB RESPONSIBILITIES:

As a QA Engineer,  your tasks will consist of:

• Reviewing and commenting on product specifications and designs;
• Creating test plans and test cases;
• Performing tests against builds and test procedures;
• Ensuring the product fulfills all target requirements before each release;
• Acting as customer advocate; providing risk analysis for the product and ensure that all issues were addressed prior to product delivery.

REQUIREMENTS:

• Web applications testing experience;
• Experience with multi operating systems environments (Windows and Linux);
• Networking knowledge (SWITCHING, ROUTING, DHCP, NAT, VPN) – CCNA Preferred;
• Experience with virtual environments (Vmware, Hyper-V or Xen Server);
• Good understanding of testing concepts, methodologies and processes;
• Experience in working with test case management tools / bug tracking tools(JIRA is a plus);
• Scripting experience(Bash/Perl/Python/Ruby) is a plus;
• Good analytical skills / problem solver;
• Enthusiastic team player;
• Good command of written/spoken English;
• Attention to details;
• Organized person.

Any of the following skills is a plus:

• Automated test tool experience;
• Experience with Selenium browser automation tool;
• Experience with Java and PHP programming language.

About Bitdefender:

Bitdefender is the creator of one of the world's fastest and most effective lines of internationally certified internet security software. The company is an industry pioneer, introducing and developing award-winning protection since 2001. Today, Bitdefender technology secures the digital experience of around 400 million home and corporate users across the globe.

Top international testing organizations and world-renowned software reviewers acknowledge Bitdefender as the world’s most effective antimalware solutions. In January 2014, Bitdefender has won both awards from AV-Test, becoming the first solution to be named “Best Protection” and “Best Performance” at the same time. Bitdefender’s latest line of products also won the title of “Best Antivirus of 2014” and two Editor’s Choice awards from PC MAG, and CNET has also named Bitdefender its 2013 Editor’s Choice, that confirmed its leadership status among security products.

More information about Bitdefender's products is available from the company's security press room. Additionally, Bitdefender publishes the HOTforSecurity blog, where readers can find stories from the underworld of internet fraud, scams, malicious software - and gossip.