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Plum Fintech is hiring a Remote FinCrime Operations Team Lead

The Role

An exciting opportunity to take ownership of KYC & AML operations within Plum. You will be responsible for a team and leading initiatives to make product and process improvements. Ideally you have experience in a similar role and have scaled a KYC / AML team in the past at a high growth fintech or another company in financial services. The role will be based in our Nicosia Offices.

Ideally You Will

  • Look after the day to day operations and workload of the team, prioritise tasks and summarise the most relevant information for stakeholders
  • Proactively suggest product, internal tooling and process improvements. Gain stakeholder support and collaborate closely with Compliance, Product and other teams to implement changes
  • Use your experience and expertise to guide the AML/KYC team on complex cases and manage escalations
  • Mentor and coach team members, actively provide feedback and take an active interest in their career growth and progression
  • Maintain an up to date knowledge base that includes standard operating procedures, workflow descriptions, training materials etc.
  • Become the main point of contact for relevant partners, coordinate daily activities and help resolve any unforeseen issues

Ideally You

  • Have at least 2+ years of experience in managing and scaling a FinCrime Operations team
  • Have relevant expertise and knowledge of areas such as KYC, customer screening, transaction monitoring, periodic reviews etc.
  • Are analytical and excited about working with a business that moves fast
  • Have unparalleled attention to detail and strong administrative abilities
  • Have a track record of proactive problem solving and drive to understand the whys
  • Can work autonomously and take decisions in your ownership area
  • Are fluent in English and knowledge of any other European language is a plus

Plum's Perks

  • We're all in this together! Own part of the company through stock options ????
  • Annual training budget
  • Private Life Insurance - Ethniki Asfalistiki
  • Provident Fund - Ancoria Bank
  • Free Plum Premium subscription (normally £9.99 a month)
  • Free parking slots
  • 25 days holiday a year, excluding public holidays
  • Employee referral scheme up to 4000
  • Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in Nicosia for optimal collaboration
  • 45 days work from anywhere
  • Team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee
  • 1 day paid leave for volunteering, supporting you giving back to society
  • 2 weeks paid sabbatical after four years of service
  • Team trip to secret destinations once a year ✈️
  • A vibe that’s ????????????

If you think this sounds like a bit of you then don’t hesitate to get in touch!

Thanks,

Plum Τeam ????

* Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

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12m

Brokerage Operations Lead

Plum FintechLondon,England,United Kingdom

Plum Fintech is hiring a Remote Brokerage Operations Lead

At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 180 talented people work together to empower people to do more with their money. And now, the team is growing!

The Role

A unique opportunity to join Plum’s trading services team as a Brokerage Operations Leadand help us implement our vision. You will be reporting to theVP Operationsand you’ll be responsible for areas such as transaction reporting, reconciliations, trade surveillance, monitoring best execution and corporate actions. This is a fast paced role that will require handling multiple priorities on a day to day basis, but will also give you the opportunity to dig deeper and solve problems to enhance the experience of our users.

Ideally You Will

  • Lead and manage the day to day operations of Plum’s Brokerage Operations team.
  • Proactively identify, initiate and execute strategic and operational improvements that would have a substantial impact on the company, in terms of cost saving, minimization of errors, and time spent by traders on solving trade-ops issues.
  • Dealing with transaction reporting, monitor and rectify exceptions and suggest technical improvements.
  • Conduct stock and cash reconciliations, resolve exceptions and perform root cause analysis by working with internal and external teams.
  • Coordinate with payment providers, ensure timely and accurate cash processing, being the main point of contact and manage relationships with brokers and external partners.
  • Analyse and investigate automated trade surveillance alerts.
  • Summarise best execution and market abuse regulation reporting and prepare other management information reports.
  • Have an understanding of operating both a Fully disclosed and Omnibus set-up with brokers.
  • Have an awareness of Financial Transaction Tax and Withholding tax treatment across EU jurisdictions.
  • Oversee corporate actions to ensure they are being processed as expected and affected customers are notified.
  • Work with the VP of Operations and the Product team in the optimisation and update of existing processes, systems and procedures.
  • Monitor IPOs and ensure new stocks are added into the app and remove assets when delisted from exchanges.

Ideally You

  • Have 3+ years of experience in a similar role at a fintech or in top tier firms within investment banking or asset management.
  • Demonstrates a proactive approach to problem-solving and has the ability to efficiently collaborate with cross-functional teams.
  • Are comfortable with analysing data and delving into the details of complex problems.
  • Are proactive and like to take responsibility.
  • You have a structured and systematic way of working, as well as excellent time management.
  • Displays strong analytical skills and thrives in dynamic, fast-paced business environments.
  • Have exceptional attention to detail and strong administrative abilities.
  • Are fluent in English and knowledge of any other European language is a plus.

Plum's Perks

  • We're all in this together! Own part of the company through stock options ????
  • Annual training budget
  • Private Health Insurance with Aviva
  • Pension Plan with NEST
  • Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central London for optimal collaboration
  • Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee
  • Free Plum Premium subscription (normally £9.99 a month)
  • 2 weeks paid sabbatical after four years of service
  • 25 days holiday a year, excluding bank holidays (33 in total)
  • 45 days work from anywhere
  • Employee referral scheme up to £4000
  • 1 day paid leave for volunteering, supporting you giving back to society
  • Enhanced maternity pay
  • Team trip to secret destinations once a year ✈️
  • A vibe that’s ????????????

If you think this sounds like you, don’t hesitate to get in touch!

Thanks,

Plum Τeam ????

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

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1h

Associate CSM (EMEA Remote)

Turnitin LLCBirmingham, United Kingdom, Remote

Turnitin LLC is hiring a Remote Associate CSM (EMEA Remote)

Job Description

Right now the Nordic team consists of three people who are responsible to maintain and grow the current book of business through renewals and new business. We are part of the EMEA GTM team and contribute a significant part of the EMEA revenue. 

Our main goal this year is migrating our Ouriginal clients to a Turnitin solution. For the role we are looking for someone who can handle the auto renewals in the Secondary Education sector.  

In this role you work closely together with the other team members but also with the migration team, marketing and sales operations team.

Responsibilities

  • List key responsibilities.
  • Renew existing clients in the Secondary Education sector.
  • Talking to clients about migrating from Ouriginal to Turnitin. 
  • Attending events to talk to existing clients. 
  • Maintain a correct representation of our clients in our CRM system. 
  • Work independently towards your goals. 
  • Currently we work on migrating our clients from Ouriginal to Turnitin. In the coming years we look to expand our portfolio by also directly selling our other solutions in the Nordic region. 
  • Within Turnitin there are several options to continue to develop your career. Within this role there is the option to grow within the team and take a more prominent role within the team for example as senior CSM.

Qualifications

  • Think outside of the box- does the successful candidate need a degree? Or could equivalent experience work just as well? 
  • Speaking Swedish is a must. 
  • Speaking English requires to be proficient. 
  • Good communication skills. 
  • Passion for working in Ed-Tech and the education industry. 
  • This role is for people who are looking for their first job in sales or have up to three years experience. 
  • Have a customer centric mindset. 
  • Are a team player that is showing integrity. 
  • Experience in working with SFDC would be nice but not a must as this is also a role for someone seeking their first sales job.

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Best & Less Travel Pty LTd. is hiring a Remote Graphics & Web Designer

Job Description

  • Create graphic elements and design layouts for web pages and socials, including icon and button design
  • Maintain and update websites including adding and removing content and updating content with current promotions
  • Create graphic designs for print projects
  • Research appropriate materials and methods for each project
  • Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
  • Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
  • Contributing to team efforts by accomplishing tasks as needed.
  • Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Adobe creative suite.
  • Reviewing final layouts and suggesting improvements when necessary.

Qualifications

  • A bachelor's degree
  • 1 or 2 years of experience as a web & graphic designer
  • Proficiency in tools such as Adobe creative suite
  • Experience with HTML/CSS and familiarity with javascript
  • Experience with content management systems
  • Experience with SEO principles
  • An observant eye for visual composition
  • Effective time management skills and ability to meet deadlines

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Xyant Technology, Inc. is hiring a Remote ServiceNow ITOM Architect

Job Description

Please send your updated resume to vinoth.xyant@gmail. com

Job Title: ServiceNow ITOM / ITAM Architect
Location: New York, NY
Duration: Long-term Contract or Freelancer
Direct Client Need

  • Provide High Level Design and specifications for ServiceNow implementation.
  • Lead development and implementation of ServiceNow applications in the area of ITOM and ITAM.
  • Customize ServiceNow configurations, including custom scripts.
  • Perform system and integration testing.
  • Knowledge and experience of defining application and data architecture roadmaps for significant business / functional scopes.
  • Experience of defining and running architecture governance processes, and of shaping and communicating architectural strategy
  • Extensive experience of developing, syndicating and communicating initial business cases and cases for action
  • An understanding of good development and testing practices
  • Experience of Scaled Agile Framework methodologies, and a broad knowledge of business practices, processes and tools
  • Partner closely with executive stakeholders and their teams around delivering solutions in ServiceNow to key business initiatives

Qualifications

  • 10 to 12 years of professional experience in IT are required.
  • Minimum 7 to 8 years of experience in ServieNow development with modules ITOM, ITAM, ITSM, etc. is required.
  • 1 to 3 years of experience in a ServiceNow architect role.
  • Expert-level understanding of client-side and server-side scripting: business rules, script actions, and script includes.
  • Familiarity with ServiceNow core application UI and workflow configuration, report development, and integration components
  • Deep expertise in several technical domains.
  • Excellent communication and interpersonal skills.

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The HOTH is hiring a Remote Open Application | Join Our Team!

Don't see the job you're looking for? No problem! We're always on the lookout for bright, new talent.

If you're interested in joining us but don't see a current opening that matches your skills, go ahead and drop your resume here. While we can't promise an immediate match, we'll keep your information on file for future reference.

At The HOTH, we value culture, commitment, and camaraderie. We work hard, but also know how to play hard. If these core values align with who you are, please fill out a general application!

Whether your expertise lies in marketing, sales, client experience, development, or product fulfillment, we're interested in hearing from you. Your skills could be just what we need to take our team to the next level.

More About Us

We’re one of the best types of companies to work for: we’re already successful and growing, but not so big that you can’t be heard. We have a team of hustlers who are nimble and quick.

We began as a small, bootstrapped startup from Chicago and have now grown to be one of the largest Search Engine Marketing providers in the world.

Thanks to our maniacal commitment to Hitting our customers Over The Head (a.k.a. HOTHing) with awesome products and service, we’ve grown to well over 10,000+ high-value users all over the world.

Our mission is to help as many people with Search Engine Marketing as possible and have a blast while doing it.

We currently have a core team distributed throughout the US with a central office in St. Pete Florida, as well as a large international team.

Here are some reasons you want to work with us:

  • We've been voted one of Tampa Bay's Best Places to Work for the last five years in a row by the Tampa Bay Business Journal!
  • We are a driven, successful, fun company that is experiencing growth.
  • We have awesome products, a great reputation, and systems for everything.
  • Our branding is nuts. Our mascot is The HOTH monster and we have a 6’ tall HOTH costume.
  • We’re awesome. 100% results-driven. No bullshitters.
  • You will work with a collaborative team to make sure our customers are getting world-class support.
  • Cool office environment in downtown St. Pete overlooking the pier!
  • Our compensation package is competitive. We’re talking:
      • 401ks
      • Healthcare
      • Paid Vacation, Sick Days, and Holidays
      • $50/month Wellness Stipend
      • Monthly Bonus Opportunities
      • Charity Donation Opportunities
      • Free Downtown Parking
      • Free Lunch Fridays
      • Dog-Friendly Office
      • & more you can read on our Careers Page!

    Application

    Please click 'Apply to Position.' Tell us a bit about yourself, what type of role you're interested in, and how you'd like to contribute to our awesome team.

    Be sure to mention any specific areas of interest or expertise you'd like us to consider.

    Note: While we appreciate all applications, only candidates selected for an interview will be contacted.

    *The HOTH does not and will not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, political affiliation, or military status in any of its activities or operations.

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    1h

    Principal Network (DevOps) Engineer

    Live PersonHyderabad, India - REMOTE
    agileansibleazureapigitkuberneteslinuxjenkinspythonAWS

    Live Person is hiring a Remote Principal Network (DevOps) Engineer

    LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

    At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

    Overview:

    Our global NetDevOps team is growing rapidly, requiring engineers to collaborate across US, EMEA, and APAC regions to support our datacenter and cloud environments.  This team focuses on the stability and reliability of our global infrastructure leveraging existing standards, processes, and automation solutions.  In this role you will serve as a domain expert in networking technologies and the supporting both datacenter and cloud infrastructure.

    The Principal Network Engineer position is a Network Operational role during the US base hours of - Monday - Friday 10AM Eastern US to 6PM Eastern US. (7:30 PM IST to 3:30AM IST).

    You will:

    • Be required to work US hours shift and weekend on-call rotation.
    • Excellent verbal and writing skills (English)
    • Be highly focused and rapid response to incidents and requests.
    • Have strong decision making skills in a high pressure, fast paced troubleshooting role.
    • Support our global network infrastructure in a hybrid cloud environment.
    • Implement changes, upgrades and preventative maintenance to infrastructure.
    • Troubleshoot hardware, software, and vendor incidents to resolution and identify remediation improvements. 
    • Develop and leverage automation and monitoring tools to maximize visibility and recovery.
    • Collaborate in a global team on projects and operational efficiencies.
    • Work from Hyderabad or Pune, India

    You have:

    • Strong working knowledge in configuring and troubleshooting routing protocols (BGP, OSPF, and static). 
    • Experience with data center and cloud based networking technologies and infrastructure (LAN, WAN, firewall, SDWAN, BGP, DNS, load balancing, VPN, etc)
    • Experience with Arista and Cisco configurations and maintenance.
    • Deep understanding of network protocols and services.
    • Extensive experience in linux environments and enterprise distros
    • Experience with firewall configurations,maintenance and security concepts. 
    • Experience cloud technologies - GCP, AWS, Azure (GCP preferred)
    • Experience with version control concepts and operations. (Git)
    • Use of automation tools and modules (Rundeck/Puppet/Terraform)

       Preferred Skills

    • Strong scripting skills and network automation concepts.
    • Experience with Palo Alto firewall configurations and maintenance.
    • Experience with F5 LTM and AFM configurations and maintenance.
    • Experience with cloud technologies and IaC deployments. 
    • Experience with virtual and containerized deployments in both data center and cloud. 
    • Experience with Kubernetes and GKE deployments and networking elements. (CNI, Itsio, Calico)
    • Understanding of CI/CD pipeline components, support, functionality, and tools.
    • Experience with data formats XML, JSON, YAML and parsing with Python data structures.
    • Understanding the principles of an Agile development environment
    • Understanding webhooks, API styles, HTTP Response codes, and authentication mechanisms.
    • Experience with Ansible deployments and creating ansible playbooks
    • Experience with Jenkins and parameterization. 
    • Experience with Network Automation and Programmability Abstraction Layer with Multivendor (NAPALM) framework
    • Leverage model driven programmability within an Arista networking environment.
    • Experience with cloud infrastructure such as Compute, Network, Storage and Backup
    • Understand the need to organize code into methods, functions, classes, and modules
    • Experience with monitoring performance metrics and KPIs.

    Benefits:

    •  Health: medical, dental, and vision
    • Time away: vacation and holidays
    • Development: Generous tuition reimbursement and access to internal professional development resources.
    • Equal opportunity employer
    • #LI-Remote

    Why you’ll love working here:

    As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

    Belonging at LivePerson: 

     We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

     We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

     

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    Samsara is hiring a Remote Bilingual Technical Support Specialist

    Who we are

    Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

    Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

    Recent awards we’ve won include:

    Glassdoor's Best Places to Work 2024

    Best Places to Work by Built In 2024

    Great Place To Work Certified™ 2023

    Fast Company's Best Workplaces for Innovators 2023

    Financial Times The Americas’ Fastest Growing Companies 2023

    We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

    Click hereto learn more about Samsara's cultural philosophy.

    About the Role

    You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat.  Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.  

    Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must.  You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.

    You should apply if:

    • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
    • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
    • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
    • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

    Click hereto learn about what we value at Samsara. 

    In this role, you will: 

    • Respond to inbound customer requests for assistance through live channels (phone and chat).
    • Collaborate with other customer support teams to communicate and escalate customer issues in a timely fashion
    • Self-Manage personal workload in an effective and efficient manner
    • Utilize available knowledge, tools, and resources to resolve customer issues 
    • Clearly and concisely documenting communications with Customers
    • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

    Minimum requirements for this role:

    • Bachelor’s degree or higher in a technical discipline such as computer science or engineering
    • 1-3 years of experience in a technical product support role
    • Technical know-how: you’re comfortable interfacing with engineers, translating complex technical concepts into everyday language, and working with SaaS system
    • Interest and ability to work in a fast-growing environment with changing responsibilities. 
    • Technical expertise in cloud applications, mobile computing, and hardware device troubleshooting
    • Able to work flexible hours - nights and weekends a plus
    • English and French fluency is a must.

    Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

    We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

    The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
    $36,975$47,850 CAD

    At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

    Benefits

    Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

    Accommodations 

    Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

    Flexible Working 

    At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

    Fraudulent Employment Offers

    Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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    Samsara is hiring a Remote Sales Operations Analyst

    Who we are

    Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

    Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

    Recent awards we’ve won include:

    Glassdoor's Best Places to Work 2024

    Best Places to Work by Built In 2024

    Great Place To Work Certified™ 2023

    Fast Company's Best Workplaces for Innovators 2023

    Financial Times The Americas’ Fastest Growing Companies 2023

    We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey. 

    Click hereto learn more about Samsara's cultural philosophy.

    About the role:

    Samsara is looking for a smart, ambitious Sales Operations Analyst interested in helping to ensure the success of our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team. 

    You should apply if: 

    • You want to impact the industries that run our world:Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
    • You have an innate curiosity about how businesses work:One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
    • You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
    • You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
    • You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

    Click hereto learn more about Samsara's cultural philosophy. 

    In this role, you will: 

    • Provide comprehensive operational support to the sales organization, including but not limited to account and opportunity management, and support case responses
    • Solve time-sensitive sales pain points in the moment to get deals across the line
    • Own enforcement of sales processes and policies
    • Work cross-functionally with internal stakeholders to support sales deals and implement new initiatives 
    • Help administer sales tools, including Salesforce
    • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

    Minimum requirements for the role:

    • Problem-solving and analytical skills
    • Attention to detail
    • Comfortable working under time pressure and in ambiguous situations
    • Can quickly adapt to changes in the workplace environment
    • Ability to multitask and organize multiple priorities at once
    • Strong written and verbal communication skills
    • Bachelor’s Degree

    An ideal candidate also has:

    • 2-3+ years of previous Sales Support, or equivalent, experience
    • 2-3+ years working with Salesforce

    Samsara’s Compensation Philosophy:Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles.  For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually. 

    We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.

    The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
    $65,450$110,000 USD

    At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

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    Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

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    Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click hereif you require any reasonable accommodations throughout the recruiting process.

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    At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

    Fraudulent Employment Offers

    Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.

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    Gameloft is hiring a Remote [Disney Dreamlight Valley PC - Console] Chef de Produit Marketing Principal - Product Marketing Lead

    Job Description

    Sous la supervision du directeur marketing du studio, le candidat dirigera l'équipe Marketing de notre jeu live PC et console Disney Dreamlight Valley. Le chef marketing produit sera responsable du lancement des mises à jour saisonnières et de l'extension annuelle, de la création de plans marketing et de leur exécution, ainsi que de la mise en place de la stratégie marketing à moyen et long terme du jeu. 

    Jouant un rôle clé au sein de l'équipe du jeu et du studio, le candidat veillera à la meilleure exécution des responsabilités en matière de marketing sur tous les canaux et points de contact, en relevant le niveau stratégique et créatif et en lançant des initiatives ponctuelles pour rendre notre jeu encore plus populaire.  

    Le candidat idéal devra exploiter au maximum ses compétences de meneur, sa réflexion stratégique, ses idées créatives, son expérience, son sens de l'organisation et ses excellentes aptitudes pour la communication.  

    Il sera à l'aise dans la gestion et la coordination d'équipes ainsi que dans des missions plus pratiques et opérationnelles. 

    Ce poste est à pourvoir dans notre studio de production de Montréal, mais le candidat sélectionné travaillera et se concertera aussi avec des collaborateurs situés dans différents pays. 

    Principales tâches et responsabilités :  

    • Diriger l'équipe Marketing de Disney Dreamlight Valley dans notre studio de Montréal, en vous assurant que l'équipe apprend de votre mentorat et réalise son plein potentiel au sein de l'équipe du jeu. 

    • Soutenir la phase live du jeu sur les plateformes PC, console et Apple Arcade, et orchestrer une campagne de marketing multicanal pour maximiser la portée du jeu. 

    • Être le principal point de contact avec le détenteur de la propriété intellectuelle, coordonner l'approbation des ressources, et présenter les plans marketing et les enseignements tirés des mises à jour précédentes.  

    • Élaborer des plans marketing annuels et de mise à jour en vous appuyant sur la connaissance des utilisateurs et en vous alignant stratégiquement sur la feuille de route du produit afin d'accroître la notoriété de la marque et, la base de joueurs.  

    • Développer des programmes marketing axés sur des activations innovantes, du contenu viral et des partenariats significatifs, et orchestrer leur mise en oeuvre en coordonnant les autres équipes (Production, Live Ops, Acquisition utilisateurs, Social, Influence, RP, etc.).  

    • Superviser la stratégie des médias sociaux et de la communauté du jeu. 

    • Soutenir l'équipe Influence dans l'élaboration de campagnes innovantes avec des créateurs de contenu du monde entier.   

    • Gérer la création d'éléments promotionnels (bandes-annonces, éléments web, images de jeu, descriptions produit, etc.).  

    • Collaborer avec l'équipe d'acquisition d'utilisateurs pour optimiser le ciblage et les éléments des campagnes publicitaires.  

    • Analyser les performances des campagnes marketing et rendre compte au manager du jeu, à la direction du studio et au HQ.  

    • Participer au développement du jeu en faisant des recommandations pour améliorer l'expérience utilisateur, l'engagement, la fidélisation et le potentiel de partage, et pour mieux intégrer les événements promotionnels et les activations marketing dans le jeu.  

    ***

    Under the supervision of the Studio Marketing Director, the candidate will lead the marketing team of our live PC & console game Disney Dreamlight Valley. The Product Marketing Lead will be responsible for the launch of seasonal updates and the annual Expansion, the creation of marketing plans and their execution, as well as setting up and implementing the medium- to long-term marketing strategy of the game. 

    With a key role in the game team and the studio, the candidate will ensure the best execution of Marketing responsibilities across all marketing channels and touchpoints, raising the strategic and creative bar and launching ad hoc initiatives to make our game even more popular.  

    The ideal candidate must make the most out of their leadership skills, strategic thinking, creative ideas, execution experience, organizational efficiency, and excellent communication skills.  

    They will be comfortable with team management and coordination, as well as with more hands-on and operational missions. 

    This role is located at our Montreal production studio, but the selected candidate will also work and coordinate with collaborators located in various territories worldwide. 

    Main Tasks and Responsibilities:  

    • Manage the Marketing team of Disney Dreamlight Valley in our Montreal studio, making sure the team is learning from your mentorship and delivering at its best as part of the Game Team. 

    • Support the live phase of the game on PC, console, and Apple Arcade platforms, maximizing the game’s reach by orchestrating a multi-channel marketing campaign. 

    • Be the main point of contact with the IP owner, coordinate asset approval, and present marketing plans and lessons from past updates.  

    • Build update & yearly marketing plans, relying on user insights and strategically aligned with the product roadmap, to generate brand awareness and ultimately grow the player base.  

    • Develop marketing programs focusing on innovative activations, viral content, and meaningful partnerships, and orchestrate their implementation by coordinating the other teams (Production, Live Ops, UA, Social & Digital, Influence, PR, etc.).  

    • Oversee the social media & community strategy of the game. 

    • Support the Influence team to build innovative campaigns with content creators around the world.   

    • Manage promotional asset creation (trailers, web assets, screenshots, store descriptions, etc.).  

    • Collaborate with the user acquisition team to optimize the advertising campaign targeting and assets.  

    • Analyze the performance of your marketing campaigns and report to the game manager, studio management and HQ.  

    • Participate in game development by making recommendations to improve user experience, engagement, retention, and shareability, and to better integrate in-game promotional events and marketing activations.  

    Qualifications

    • Minimum de 7 années dans un poste marketing, avec une première expérience à la tête d'une équipe. 

    • Une expérience dans l'industrie du jeu sur un jeu live PC/console à succès est un grand plus - une bonne connaissance de l'industrie est indispensable. 

    • Solides compétences en matière de leadership. 

    • Solides compétences analytiques et esprit méticuleux. 

    • Esprit créatif capable de créer des programmes de marketing novateurs axés sur les résultats. 

    • Capacité à travailler avec des professionnels d'horizons différents (live ops, game design, analystes de données, connaissance des consommateurs, etc.)  

    • Forte capacité démontrée à gérer un grand nombre de parties prenantes, tant internes qu'externes. 

    • Excellente maîtrise du français et de l'anglais tant à l’oral qu’à l’écrit. 

    ***

    • Minimum of 7 years in a marketing position, with a first experience managing a team 

    • Experience within the gaming industry on a successful live PC/console game is a big plus—good industry knowledge is a must-have 

    • Strong leadership skills 

    • Strong analytical skills with a meticulous mind 

    • Creative spirit capable of creating innovative marketing programs that are result-oriented 

    • Ability to work with a wide range of profiles (live ops, game design, data analysts, consumer insights, etc.)  

    • Proven strong ability to manage a significant number of stakeholders, both internal and external 

    • Fluent in French and English 

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