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29d

Promoted

Security Architect

BlueVoyantRemote

Sales ● Full Time ● 5 years of experience ● Design ● azure ● python

BlueVoyant is hiring a Remote Security Architect

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Java Technical Architect

ProArchAtlanta,Georgia,United States, Remote

postgres ● Design ● java ● AWS

ProArch is hiring a Remote Java Technical Architect

ProArch is currently seeking a highly-skilled and experienced Java Technical Architect to join our team. As a Technical Architect, you will be responsible for building scalable and high-performance Enterprise Applications using in Java/J2EE, Hibernate, Spring Boot and related technologies.

Key Responsibilities:

Develop, deploy, and maintain microservices using Java, Spring, and Spring Boot.
Collaborate with Architects, Technical Leads, Business analysts, and other team members to gather and refine software requirements.
Implement and optimize AWS services, with a focus on ECS Fargate containers.
Conduct thorough design and code reviews and provide constructive feedback to team members.
Conduct performance tuning activities to ensure optimal system efficiency.
Debug and resolve complex technical issues, ensuring timely delivery of high-quality software.
Optimize and refactor code for improved efficiency and maintainability.
Create and execute JMeter scripts for comprehensive performance testing.
Collaborate with cross-functional teams to design and implement scalable solutions.
Troubleshoot and debug issues, ensuring system stability.
Work with databases, including Postgres and DMS, to manage data effectively.

Proven experience in Java development with a strong emphasis on microservices architecture.
Strong knowledge of Core Java (1.8 and above), J2EE, Spring and Spring Boot Frameworks.
Knowledge of RESTful API design and microservices architecture using spring boot.
Strong knowledge in RDBMS, prior experience with Postgres will be preferable.
Proficient in performance tuning and execution of JMeter scripts.
Hand on experience in messaging frameworks like ActiveMQ, KAFKA or equivalent AWS messaging services.
Experience in implementation of caching by leveraging AWS elastic cache, redis, memcache etc
Familiarity with CI/CD, build and deployment tools such as Jenkins, Maven/Gradle, Git etc.
Knowledge of containerization (e.g., Docker) and container orchestration platforms like ECS Fargate.
Hands-on experience in Agile based development.
Leveraging several AWS cloud services such as AWS EC2, S3, RDS, and Lambda or Azure VM/Webapp, Blob, functions etc will be required.
Experience in UI (ReactJS/AngularJS)
Excellent analytical, problem-solving and aptitude skills.

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Sr Support Engineer

Live PersonPoland (Remote)

Full Time ● Bachelor's degree ● 5 years of experience ● kotlin ● jquery ● swift ● mobile ● java ● angular ● javascript

Live Person is hiring a Remote Sr Support Engineer

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

We are seeking a highly skilled and experienced Senior Technical Support Engineer to join our Support team. As a Senior Technical Support Engineer, you will play a crucial role in providing exceptional support to our enterprise-level customers, leveraging your expertise in cloud technologies and troubleshooting skills.

You will:

Act as a Subject Matter Expert (SME) in Open Platform, specializing in Java, Javascript, iOS/Android dev languages (Kotlin, Swift), SDK and APIs.
Troubleshoot and resolve complex technical issues raised by customers, ensuring timely resolution within SLAs.
Serve as the primary point of contact for customer issues, effectively liaising between customers, Product Management, Engineering, and other internal teams.
Act as the "voice of the customer" and provide valuable insights and feedback to the development and service teams for recurring issues.
Collaborate closely with product developers, building knowledge in Support, troubleshooting tools, and methodologies.
Communicate via chat channel for new and existing issues, ensuring speedy resolution based on customer entitlement and service level targets.
Analyze recurring issues and contribute to the development of processes and requirements for better customer support tools and solutions.
Mentor and educate team members, empowering them to handle technical escalations effectively.
Demonstrate a customer-centric approach, delivering exceptional support experiences while working with some of the world's top brands.
Full time role EMEA time zone plus on-call duties to address critical customer issues in a fast-paced environment.

You have:

Minimum of 5 years of experience working as a Tier 3/4 Support Engineer, Developer Support, or equivalent customer-facing position - MUST
Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations - advantage
Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues - MUST
Strong knowledge of web technologies and protocols
Proficiency in troubleshooting different APIs, SDK, Mobile environments and services that support LivePerson's platform end-to-end.
Excellent oral and written communication skills in English, with the ability to effectively communicate with enterprise customers via chat, email, and phone, including managing technical bridges during critical situations.
Resilience to work in a fast-paced environment and meet tight timelines.
Strong service orientation and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Willingness to be on-call for high-severity issues.
Comfortable working in an ambiguous and ever-changing environment.
Proactive self-learner with a strong desire to acquire new knowledge and learn new technologies.
Strong self-management skills and the ability to initiate new initiatives to improve processes and customer support.

Preferred Qualifications:

Strong understanding of modern programming languages and supportive frameworks.
Experience with relevant technologies, such as JS Frameworks (React, jQuery, Angular, Polymer), Mobile development languages (Kotlin, Swift, Dart), daily usage of Postman or equivalent REST clients.
Proficiency in scoping and trends analysis using databases, monitoring tools (Grafana, Graphite, etc.), and logging systems (Kibana, Splunk, logstash, etc.).
Bachelor's degree in Information Science, Information Technology, Computer Science, Engineering, Mathematics, or a related field.

PLEASE NOTE THAT THIS POSITION IS LOCATED IN Poland.

Benefits:

Time away: Vacation, public holidays and care days.
#LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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Principal Network Architect

BrightspeedCharlotte, NC, Remote

Design

Brightspeed is hiring a Remote Principal Network Architect

Job Description

Brightspeed has an exciting opportunity for a Principal Network Architect to join our team! As the Principal Architect on the Network Architecture team, you play a critical role in the Access space with regards to Multi-dwelling Unit (MDU) and Multi-Tenant Unit (MTU) architecture. You will partner directly with the Director of Network Architecture to make the strategic and daily operating decisions that go into building the Brightspeed Fiber Network, as well as optimizing our copper network solutions.

This role will help ensure cross-functional collaboration, and organizational performance and help team members deliver on KPI. Additionally, in this role, you will ensure the team’s administrative functions are constantly updated, deadlines are met, and a great culture is created across all members.

You will report directly to the Senior Director Network & Technology, but will also require daily collaboration with all the Operations Support & Innovation leadership team.

Come join the team that will build the fastest fiber-optic network in America!

As Principal Network Architect you will have the following responsibilities:

Subject Matter Expert on the deployment of fiber-internet services across various MDU/MTU environments
Design and develop wired, and wireless solutions across these property types (MDU/MTU)
Subject Matter Expert for Enterprise grade Wi-Fi solutions and designing support tools to Operationalize the offering
Partner closely with Access Architects to design appropriate ONT solutions in MDU/MTU environments
Strong organizational and communication skills to facilitate working relationships between appropriate internal resources and any subject matter experts from other functional areas
Identify and manage project dependencies and critical paths by maintaining accurate project plans with real-time milestone, task and project health data for all your projects
Provide status updates to the Governance team for ELT/SLT readouts.
Provide actionable recommendations for improvement, so all corporate and internal team deadlines and important dates are met.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

Bachelor’s degree or equivalent experience in Telecom Network design and deployment
Strong expertise in Enterprise Wi-Fi solutions
Strong experience in Access space including multi-port ONT solutions.
Great communication skills to work cross-functionally with teams to drive deliverables.
Experience with complex telecom network architecture across (voice, transport, metro, access, outside plant and in-home)
Proficient in Microsoft Office products, specifically PowerPoint, Excel, and Word
Great presentation skills and able to summarize deep, complex issues into executive-level material.

BONUS POINTS FOR:

Any previous examples of similar roles/support documents
Knowledge and expertise of the current Brightspeed network

#LI-SS1

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Automation and ABM Manager

Global Data ConsortiumRaleigh, NC, Remote

Sales ● 5 years of experience ● wordpress ● B2B

Global Data Consortium is hiring a Remote Automation and ABM Manager

Job Description

The Automation and ABM manager will contribute to GDC by owning the strategy and implementation of effective Account-Based Marketing programs. The goal of the program is to meet the business objectives of GDC, with emphasis on driving pipeline generation from a top target account list and specific current customers. This role will also be responsible for, and assist with, various industry events globally.

The role will also be responsible for all email and marketing automation. In the automation portion of this role, you will create and manage all email workflows to database leads and customers. You'll build and maintain reporting to understand the impact of Hubspot workflows on the sales process. You will also monitor email performance, deliverability rates, and overall effectiveness and make adjustments as needed. You will build and refine email and ABM campaigns for all of GDC's target segments.

This role will report directly to the Vice President, Marketing. This is a full-time position. Compensation is based on experience and includes stock options and benefits.

Your day-to-day

Execution of Account Based Marketing strategy
Ownership and management of Account Based Marketing platform
Creation of email marketing workflows, automation and continued daily optimization via Hubspot
Develop, and assist in the creation of, supporting campaign content
Execute nurture programs aligned with sales stages
Build, enrich, and maintain our target account database
Develop and manage an account-based marketing plan
Self-starter mindset
Partner with members of the marketing team on a variety of campaigns
Tracking of all ABM metrics to show business impact and results of all campaigns and tactics including building dashboards and reports
Ability to manage project timelines and resources
Manage and assist with all events globally
Work closely with other members of the GDC marketing team to ensure alignment
Assist Sales Executives in account engagement
Own lead data base tool integration and management

Qualifications

3 to 5 years of experience in marketing to the enterprise, specifically ABM and/or automation
Experience with customer journey mapping and marketing segmentation
Desire to be part of a growing, high energy, dynamic company
Multi-channel B2B marketing experience
Comfortable working in a hybrid remote/in-person environment
Experience building and delivering of ABM campaigns
Experience building and managing email automation workflows
Bachelor's degree or equivalent practical experience
Attention to detail
Proficient in CRM (Hubspot/Marketo, etc.) and ABM tools (Demandbase, Triblio, Terminus, etc.)
Knowledge of online advertising (SEO, PPC, Display, etc.)
Experience in WordPress
Written and verbal English proficiency

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10d

Escalations Specialist

NextivaScottsdale, Arizona (Hybrid)

c++

Nextiva is hiring a Remote Escalations Specialist

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

The Escalation Specialist is responsible for triaging a customer escalation across all products. The Escalation Specialist works cross-functionally with internal resources to set time requirements and expectations. You will analyze issues and coordinate the necessary resources required to get to a resolution.

Key Responsibilities

Manage the initial triage and outreach of a submitted escalation
Lead improvements by tracking details on the types of escalations to proactively monitor trends and use data to recommend technical and/or business process changes to meet expectations and/or optimize productivity
Ability to translate technical concepts to peers, management, partners, and customers
Provide functional expertise of Nextiva products in relation to escalations
Work with client to test and confirm readiness to deploy remediated solutions to their production environments

Qualifications

Prior experience working at a help desk or in a customer service/tech support call center
Strong customer service focus
Experience with VoIP and PBX
QoS configuration experience
Experience in troubleshooting circuits
Advanced experience with BroadSoft
Schedule flexibility (5:00 a.m. - 9:30 a.m. start time)
Understanding of TCP/IP
Understanding of troubleshooting and setting up VLANs
Basic SBC knowledge
Ability to use critical thinking to solve complex issues
Strong work ethic and ability to thrive in a fast-paced environment
A positive and flexible attitude for working in a fast-paced team across various functions
Must have a commitment to supporting customers success with Nextiva's services
Possess a passion for learning and instituting industry-leading support tactics and best practice
Ability to walk customers through troubleshooting process
Proficient in MS Office applications and experience with CRM are a plus
Excellent verbal and written communication skills

Nextiva Core Competencies / DNA:

Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform.
Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They’ll recommend and action well thought out solutions, understanding the risks and dependencies.
Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-AR1 #LI-Hybrid

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10d

Information Security Specialist

Keywords StudiosPune,Maharashtra,India, Remote Hybrid

Keywords Studios is hiring a Remote Information Security Specialist

About the Team:

The Infosec team in Helpshift supports the business functions in maintaining the infosec and privacy posture across the product areas. The team is actively responsible in ensuring that the Helpshift product is in compliance with leading industry compliance regulations for security and privacy. Additionally, the team also works with technical teams within Helpshift to ensure that technical security controls are implemented effectively across the product. You’ll be part of a team that reviews and designs controls that helps protect the security and privacy posture of the Helpshift Product as it evolves to meet growing customer requirements.

Job Summary:

The Infosec team is within the global KWS services organization and is in charge of information security. This individual will help to maintain and further build Helpshift’s security compliance capabilities and will be responsible for providing expertise and support for KWS studios around the globe.

Responsibilities

Protect systems and information infrastructure, including firewalls and data encryption programs by helping define, document & enforce security policies within the organisation.
Support and Maintain the Security compliance requirements related to GDPR, SOC2, ISO27001, HIPAA, CCPA, Chinese Privacy laws etc.
Support internal business functions with Customer facing asks such as responding to security questionnaires, information requests, completing periodic customer audits.
Support Product teams in Security testing end evaluation of new product features
Provide Information Security consulting to internal business units & service lines.
Support service lines and business units in compliance to internal policies and client requirements, including planning for and executing on infrastructure and architecture decisions.
Perform periodic internal penetration testing
Perform GRC functions across the organisational business units to maintain visibility and achieve compliance where needed.
Perform daily security tasks such as: internal audit, risk assessments, threat monitoring, vulnerability management, endpoint protection, tracking deliverables for security.
Manage and deploy security infrastructure, including alerting, response, logging systems.
Identification of IOCs/TTPs and applicable techniques for mitigation.
Research, development & implementation of technologies aimed at strengthening the overall security posture of the company globally.
Help the team with monitoring for, responding to & reporting on security incidents, for critical incidents.

Minimum 5 years of experience in Information Security
Preferred Qualifications and security certifications like CISA, ISO27001 Lead auditor, CISM, CISSP
and experience with GRC functions & software, vendor and client management, incident response
Real world experience with network threats and systems threats in an enterprise environment
Technical competencies and demonstrated experience identifying IOCs/TTPs and building solutions for the detection of IOCs/TTPs
Experience in managing and developing new products and services
Experience with threat monitoring, vulnerability management, endpoint protection, enterprise password management solutions
Knowledge of applicable business processes and operations of customer organizations
Professionalism, sensitivity, discretion along with the ability to interact with the senior executive level are essential
Ability to prioritize and multitask well under pressure
Excellent written and oral communication skills
Strong experience managing in a fast-paced environment and leading as an individual contributor as needed

Hybrid setup
Worker's insurance
Paid Time Offs
Other employee benefits to be discussed by our Talent Acquisition team in India.

Closing:

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status.

Note:

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

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11d

Information Technology Systems Support Specialist

UnanetDulles, Virginia (Hybrid)

Bachelor's degree ● mobile ● c++ ● AWS

Unanet is hiring a Remote Information Technology Systems Support Specialist

Unanet is seeking a detail-oriented and proactive Systems Support Specialist to provide exceptional support to company staff and manage our information technology resources efficiently.

Please note, this is a hybrid role, which requires some in-office work at our Dulles, Virginia corporate headquarters. As such, we're looking for candidates who reside in northern Virginia willing to work in-office.

What You'll Do

Monitor and manage our ticketing system, providing remote assistance to users with diverse support needs
Ensure all support tickets are handled promptly and professionally, with clear communication and documentation of issue statuses and resolutions
Assist with maintenance and configuration of computer systems, network servers, and virtualization environments
Collaborate with Human Resources (HR) to facilitate the onboarding and offboarding process of employees, including account setup, equipment imaging, and training
Support a range of systems including VOIP, Collaboration Tools, Office 365, Active Directory, AWS, Okta, Spam Filters, Antivirus, and MDM/RMM tool
Assist in maintaining and tracking IT-related assets and publish technical documentation, manuals, and IT policies to our internal Wiki
Engage with third-party vendors as necessary to support IT operations
Maintain a high level of customer satisfaction through excellent service delivery

Your First 90 Days

In your first 30 days, you’ll acclimate to Unanet’s culture, team, and technology stack. You’ll learn our support ticketing system and security practices.

In your first 60 days, you’ll take on responsibilities for installing, administering, monitoring, and troubleshooting computers and servers across multiple locations.

In your first 90 days, you’ll gain confidence and independence in resolving tickets, implementing projects, evaluating solutions, and creating knowledge base and training documents.

Who You Are

2+ years of Helpdesk experience with ability to diagnose and resolve complex technical issues
Team player who can work collaboratively with remote team members
Strong verbal and written communication skills
Willingness to work off-hours as needed
Strong understanding of technology products including Windows and Mac OS, networks, mobile devices, and security systems
Strong interpersonal and analytical abilities
Bachelor's in Computer Science, Information Systems, or equivalent experience

Your Differentiators

MCSA, A+, Security+, Network+, CCNP, AWS Certified SysOps Administrator

Our Values

We are a Team. Employees, customers, and partners working together.
We are Customer-Focused. Customers are the heart of everything we do.
We are Driven. Seeking exceptional outcomes.
We Own our Success. Every employee has a stake in our company.
We do the right thing and have fun in the process.

Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.

The salary range for this opportunity is $65,000 - $70,000 per year. You will be eligible for employee equity and discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet’s employee benefits plans and programs. For more details on Unanet’s benefits offerings, please visithttps://unanet.com/employee-benefits.

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11d

IT Commissions Specialist 100%WFH

LanshoreSan José, Costa Rica, Remote

2 years of experience ● tableau ● sql

Lanshore is hiring a Remote IT Commissions Specialist 100%WFH

Job Description

The CommissionsSpecialist is responsible for configuration and development in multiple Commissions and Incentive systems such as Varicent, SAP Commissions (Callidus) or CaptivatelQ, including calculation streams, data, reporting, ETLs and support our client’s incentive compensation plans.

Will work with other experienced developers with SOL and relational database knowledge. Requires experience in SSRS. Assist in training users on reporting tools and analysis of data.

Responsibilities

· Build and modify incentive plans and components in the multiple platforms used for commissions and SOL Server.

· Ensures change controls, compliance, risk management, business continuity activities for Incentive systems.

· Directs the evaluation existing systems and procedures to identify deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage. Reviews the analysis, development and revisions to existing system logic difficulties and documentation as necessary.

· Primary liaison to business partners (internal and/or external) through coding and implementation to ensure incentive plans are implemented correctly in the commissions tool.

· Works with internal and external customers, including cross functional teams, to gather specifications for data and report requirements.

· Creates and executes a data integrity/consistency plan for monitoring data across multiple platforms on a regular basis.

· Develops SOL queries to extract, manipulate and/or calculate information to fulfill data and reporting requirements.

Qualifications

Requirements Knowledge & Experience

· 2 years of experience with database experience and/or direct report writing with SOL Server.

· Comprehensive knowledge and experience with SQL queries.

· Strong understanding and experience using Microsoft Excel.

· Ability to handle and manipulate large volumes of data.

· Ability to communicate verbally and in writing.

· Ability to build collaborative relationships.

· Ability to give presentations to clients.

· English: Advanced 80% - 90%

Desirable experience in some or all of the following:

· Experience with the Varicent ICM product.

· Experience SAP Commissions (Callidus).

· Experience with JIRA.

· Experience with Bitbucket.

· Experience in one or more of the following: Hana, Crystal Reports, Tableau, Power BI and Excel

· Experience with unit testing frameworks.

· Excellent analytical, mathematical, and creative problem-solving skills.

· Excellent written and oral communication skills.

· Excellent listening and interpersonal skills.

· Teamwork oriented.

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12d

ServiceNow Technical Architect

Bravium ConsultingRemote, Remote

agile ● scrum ● javascript

Bravium Consulting is hiring a Remote ServiceNow Technical Architect

Description

Bravium is a company of enthusiastic consulting and technology professionals dedicated to delivering the best solutions for our clients, helping each other do the best job possible, and empowering every member of our team to grow and thrive. We are inclusive, collaborative, and quickly growing.

Bravium firmly believes that it is our employees that make our company great which is why we invest so much in our hiring process. We are never quick to hire and will always be thorough in ensuring any potential hires exemplify our core values of:

Commitment to Excellence
Honesty and Integrity
Team Oriented Approach
Respect for the Individual

We are looking for aServiceNow Technical Architect will serve as a subject matter expert across multiple internal and customer-facing project. The ServiceNow Technical Architect could also be sponsored by Bravium to obtain their ServiceNow Certified Master Architect certification. Responsibilities include, but are not limited to:

Serves as the overall Enterprise Architect across multiple technologies with a focus on ServiceNow
Conducting code reviews to ensure best practices are being adhered to
Providing technical recommendations and direction for ServiceNow implementations and/or enhancements
Serving as a subject matter expert for Bravium's clients and internal ServiceNow development team
Providing high-level estimations on work breakdown structures for ServiceNow implementations and/or enhancements
Working with the development team to demo potential solutions as required
Identifying opportunities to improve and streamline the overall platform
Provide guidance around security posture across the platform

Requirements
Minimum skills and qualifications:

U.S. Citizenship
Bachelor’s degree in Computer Science
5+ years of experience developing on the ServiceNow platform in multiple medium to large enterprise environments
7+ years of experience with application development experience SDLC, Agile Scrum, etc.)
Extensive experience developing custom applications using scalable solutions
Javascript and opensource development experience
Possess an in-depth working knowledge of the technical implementation of various ServiceNow modules
Strong understanding of networking and infrastructure best practices
Must work well in a team environment while providing leadership skills and guidance
Ability to multi-task and provide support across multiple projects

Additional Preferred Skill Requirements

ITIL Foundation Certified
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Certified Implementation Specialist

About Bravium Consulting

Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. We are a two time ServiceNow Partner of the Year winner with Creator Workflow Partner of the Year in 2022 and ServiceNow Store Partner of the Year in 2024.

Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes:

15 PTO days
11 paid holidays
Medical Insurance with 80% employee premium support, 25% family premium support
Dental Insurance with 80% employee premium support, 25% family premium support
Vision Insurance with 80% employee premium support, 25% family premium support
Short Term and Long Term Disability coverage with 100% premium support
401k Program with Bravium matching 100% of up to 4% of salary
Training Program
Employee Assistance Program
Maternity Leave
Paternity Leave
Annual performance bonuses
Referral bonus
Flexible work arrangements

Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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13d

Online Technical Consultancy

Free the SlavesWashington DC, District of Columbia, Remote

Free the Slaves is hiring a Remote Online Technical Consultancy

Job Description

Consultancy Overview

Free the Slaves has developed three (3) training modules - Module 1 – Educating and Mobilizing Vulnerable Communities, Module 2 – Survivor Liberation, Care and Reintegration, and Module 3 – Rule of Law and in the process of completing the fourth module - Ensuring Access to Essential Social and Economic Services. As part of it’s new strategic direction, FTS is in the process of shifting its training and capacity building work to an online platform.

FTS has developed an online version content of the modules but there has been some challenges in executing practically. In addition, trainers and trainees are not able to follow careful while training delivery is ongoing – content sequencing is not well coordinated in the online version that was developed. Also, some sessions are unrealistically long, as well as the trainer not able to conduct or implement some instructions virtually. For example, the use of flip chat, participant having a gallery walk, “packing lot” for burning questions etc.

The technical consultant will play a critical role in designing the online version for FTS community liberation modules (toolkit) and supporting FTS in its organizational adaptation to expanding its online work and strategy. The technical consultant will work closely with the leadership and selected programmatic staff of Free the Slaves.

Task of Consultant

The online technical consultant will:

§ Work with Senior Country Program Manager for Ghana by providing regular updates and incorporate feedback from other Senior Staff of Free the Slaves

§ Develop a better virtual adaptation of the training material for easy access, usage and engaging online participant

§ Develop online training presentation on the modules that is comprehensive but can be delivered within the shortest time possible

§ Share with FTS innovative tools to ensure effective online trainings, including training methods and tactics

FTS anticipated duration for this consultancy would be 20 days minimum and 25 days maximum.

Qualifications

Qualifications

§ 5+ years of progressive experience in developing online training materials, and a proven online training expertise

§ Demonstrated experience and skills in online training, including online materials development and implementation

§ Experience overseeing trainings and modules development

§ Fluency in English (written and spoken) with excellent communication skills

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13d

IT Business Analyst (F/H)

ASIBrest, France, Remote

agile ● api

ASI is hiring a Remote IT Business Analyst (F/H)

Description du poste

Dans un souci d’accessibilité et de clarté, les termes employés au masculin se réfèrent aussi bien au genre féminin que masculin.

Yannick, Responsable des opérations, est à la recherche d’un IT Business Analystpour renforcer et accompagner le développement de ses équipes Brestoises.

Au sein de votre équipe :

Vous analysez le besoin et les contraintes, vous les challengez
Vous animez les ateliers de définition du besoin avec la MOA et le métier
Vous rédigez les spécifications fonctionnelles et techniques
Vous réalisez des maquettes de la solution proposée
Vous accompagnez les équipes de réalisation
Vous remontez les alertes au Chef de projet sur les événements pouvant impacter la tenue des engagements
Vous testez la solution fonctionnellement
Vous vous assurez que la solution testée répond aux spécifications
Vous assurez le reporting sur l'avancement du périmètre couvert

En rejoignant ASI :

Vous co-construirez avec votre manager, votre trajectoire professionnelle et bénéficierez de formations riches grâce à la "ASI Academy"
Vous intégrerez les différentes communautés expertes d'ASI, pour partager des bonnes pratiques et participer aux actions d'amélioration continue.
Vous évoluerez au sein d’une entreprise aux modes de fonctionnement internes flexibles garantis par une politique RH attentive (accord télétravail 3J/semaine, accord congé parenthèse…)

Qualifications

Vous êtes issu d’une formation supérieure en informatique et avez une expérience minimale de 2 ans sur une fonction similaire.

Vous avez une connaissance de base des API pour faciliter la communication entre les systèmes.
Vous avez une bonne compréhension des principes de bases de données et de modélisation de données.
Vous avez une expérience complète sur le cycle d’un projet et une capacité à appréhender les besoins métiers et à les traduire en spécifications et exigences SI.
Des certifications Agile et ISTQB seraient un plus.

Désireux d’intégrer une entreprise à votre image, vous vous retrouvez dans nos valeurs de confiance, d’écoute, de plaisir et d’engagement.

A compétences égales, ce poste est ouvert aux personnes en situation de handicap.

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13d

AEM Technical Architect (remote)

Blue Acorn iCiRemote

Full Time ● agile ● magento ● Design ● jquery ● scrum ● java ● c++ ● css ● javascript

Blue Acorn iCi is hiring a Remote AEM Technical Architect (remote)

AEM Technical Architect (remote) - Blue Acorn iCi - Career Page { "@context": "http:\/\/schema.org\/", "@type": "JobPosting", "url": "https:\/\/blueacornici.applytojob.com

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14d

Salesforce Technical Architect

GustoDenver, CO;San Francisco, CA;New York, NY;United States - Remote

DevOPS ● agile ● Master’s Degree ● salesforce ● Design ● scrum ● api ● css ● javascript

Gusto is hiring a Remote Salesforce Technical Architect

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy.

About the Role:

Gusto is seeking a seasoned Salesforce Technical Architect to join our BizTech Salesforce Team. This senior-level role is pivotal in optimizing our Salesforce implementation, ensuring scalability, and leading the team in building robust solutions.

Key Responsibilities

Architectural Leadership: Lead the design, development, and deployment of scalable Salesforce solutions. Provide technical guidance and architectural oversight for the Salesforce platform.
DevOps Optimization: Streamline the DevOps process, enhancing continuous integration and delivery pipelines.
Code Optimization: Review and optimize existing code for performance, maintainability, and scalability. Implement best practices for coding standards and development processes.
Solution Scalability: Ensure all solutions are built with scalability and future growth in mind.
Code Reviews: Conduct comprehensive code reviews to maintain high code quality and ensure adherence to best practices.
Technical Documentation: Develop and maintain detailed technical documentation for all solutions.
Stakeholder Collaboration: Work closely with business stakeholders to understand requirements and translate them into technical solutions.
Mentorship: Mentor and guide junior developers, fostering a culture of continuous learning and improvement.
Security: Implement robust security practices to safeguard data and ensure compliance with industry standards.
Integration: Manage and optimize integrations with other business systems and third-party applications.

Qualifications

Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
Experience:

Minimum of 8+ years of hands-on Salesforce experience.
4+ years of experience as a Salesforce Architect.
Extensive experience with Salesforce development using Apex, Visualforce, Lightning Components (LWC), and SOQL.
Proven experience with Salesforce DevOps practices, including CI/CD.
Strong understanding of when to use code vs. declarative (flows) solutions.

Technical Skills:

Apex, Visualforce, Lightning (LWC)
Salesforce integration tools (MuleSoft, Workato, Heroku)
Data modeling and management
Salesforce security and governance (profiles, permission sets, sharing rules)
DevOps and Release Management
Advanced knowledge of Salesforce API and integration patterns

Preferred Certifications:

Salesforce Certified Technical Architect (CTA).
Salesforce Certified Application Architect or System Architect (Preferred).
Salesforce Platform Developer II certification.

Soft Skills:

Excellent problem-solving and analytical skills.
Strong leadership and team collaboration skills.
Outstanding communication and interpersonal skills.

Preferred Qualifications

Experience in the HR and payroll domain.
Familiarity with agile development methodologies.
Knowledge of modern web technologies such as HTML, CSS, JavaScript, and Web Components.
Certified Scrum Master or Certified Product Owner.

Benefits

Competitive salary and equity packages
Comprehensive health, dental, and vision insurance
Flexible vacation policy
Professional development opportunities
Inclusive and collaborative work environment

Our cash compensation amount for this role is targeted at $164,000-$204,000 in Denver & most remote locations, and $199,000-$247,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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16d

Principal Security Engineer/Architect

snowflakecomputingRemote, USA

Sales ● salesforce ● Design ● azure ● c++ ● AWS

snowflakecomputing is hiring a Remote Principal Security Engineer/Architect

Build the future of data. Join the Snowflake team.

WHAT YOU WILL DO:

Be the technical thought leader for the entire Endpoint function of the Snowflake Corporate organization.
Work alongside the IT Client Engineering, Product Engineering, Sales, Professional Services and marketing teams for providing expert leadership and advice on secure architecture, design, and implementation.
Identify current gaps and enhancements in the physical and virtual endpoints used by Snowflake employees and implement solution using latest technologies and architecture.
Implement and improve security assurance, DevSecOps, vuln management processes for the Corporate Security team.
Level up your skills securing modern languages and technologies running in a true multi-cloud/SaaS environment like AWS, GCP, Azure, Salesforce and many more.
Use data and the power of Snowflake to drive major security initiatives across Snowflake

WHAT YOU NEED:

You have multi year (>10 years) experience with AppSec, threat modeling, and secure architecture.
You have real world experience in endpoint protection solutions in the area of malware detection, vulnerability scanning, DLP etc.
You have prior experience in working with off the shelf SaaS products and services.
You have a proven ability to Independently drive transformational security projects cross-organization.
You have knowledge of security testing tools and techniques
You are a strong communicator who is comfortable working cross-functionally, with a track record of delivering results and demonstrating strong ownership.

WHY YOU SHOULD WORK WITH US:

We are laser focused on doing security better, and we do not tolerate the status quo.
We have strong demand from our customers, and support from the business for security.
We are a great team that combines a diverse set of backgrounds and skills.
Did we mention we are one of the fastest-growing software companies, ever? The opportunity for impact is enormous.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

The application window is expected to be open until August 8, 2024. This opportunity will remain posted based on business needs, which may be before or after the specified date

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17d

Network Success Manager

EHE HealthRemote

Mid Level ● Full Time ● Bachelor's degree ● Design

EHE Health is hiring a Remote Network Success Manager

Network Success Manager - EHE Health - Career Page { "@type"

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17d

Senior Support Engineer

Live PersonBulgaria (Hybrid)

Bachelor's degree ● 5 years of experience ● kotlin ● jquery ● swift ● mobile ● java ● angular ● javascript

Live Person is hiring a Remote Senior Support Engineer

Overview:

You will:

Act as a Subject Matter Expert (SME) in Open Platform, specializing in Java, Javascript, iOS/Android dev languages (Kotlin, Swift), SDK and APIs.
Troubleshoot and resolve complex technical issues raised by customers, ensuring timely resolution within SLAs.
Serve as the primary point of contact for customer issues, effectively liaising between customers, Product Management, Engineering, and other internal teams.
Act as the "voice of the customer" and provide valuable insights and feedback to the development and service teams for recurring issues.
Collaborate closely with product developers, building knowledge in Support, troubleshooting tools, and methodologies.
Communicate via chat channel for new and existing issues, ensuring speedy resolution based on customer entitlement and service level targets.
Analyze recurring issues and contribute to the development of processes and requirements for better customer support tools and solutions.
Mentor and educate team members, empowering them to handle technical escalations effectively.
Demonstrate a customer-centric approach, delivering exceptional support experiences while working with some of the world's top brands.
Be comfortable with 24/7 shift work and on-call duties to address critical customer issues in a fast-paced environment.

You have:

Minimum of 5 years of experience working as a Tier 3/4 Support Engineer, Developer Support, or equivalent customer-facing position.
Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations.
Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues.
Strong knowledge of web technologies and protocols.
Proficiency in troubleshooting different APIs, SDK, Mobile environments and services that support LivePerson's platform end-to-end.
Excellent oral and written communication skills in English, with the ability to effectively communicate with enterprise customers via chat, email, and phone, including managing technical bridges during critical situations.
Resilience to work in a fast-paced environment and meet tight timelines.
Strong service orientation and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Willingness to be on-call for high-severity issues.
Comfortable working in an ambiguous and ever-changing environment.
Proactive self-learner with a strong desire to acquire new knowledge and learn new technologies.
Strong self-management skills and the ability to initiate new initiatives to improve processes and customer support.

Preferred Qualifications:

Strong understanding of modern programming languages and supportive frameworks.
Experience with relevant technologies, such as JS Frameworks (React, jQuery, Angular, Polymer), Mobile development languages (Kotlin, Swift, Dart), daily usage of Postman or equivalent REST clients.
Proficiency in scoping and trends analysis using databases, monitoring tools (Grafana, Graphite, etc.), and logging systems (Kibana, Splunk, logstash, etc.).
Bachelor's degree in Information Science, Information Technology, Computer Science, Engineering, Mathematics, or a related field.

PLEASE NOTE THAT THIS POSITION IS LOCATED IN SOFIA, BULGARIA. You will have to work in the Liveperson office location 1-2 days a week.

Benefits:

Health: medical, dental, and vision
Time away: 28 vacation days
Development: Generous tuition reimbursement and access to internal professional development resources.
Additional: Food Vouchers.
#LI-Remote

Why you’ll love working here:

Belonging at LivePerson:

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19d

Information Assurance/Security Specialist

Pivot Path SolutionsRemote

Full Time ● 5 years of experience ● Design

Pivot Path Solutions is hiring a Remote Information Assurance/Security Specialist

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22d

Cloud Technical Consultant

Infoplus TechnologiesBióggio, Switzerland, Remote

azure ● java ● docker ● kubernetes ● AWS

Infoplus Technologies is hiring a Remote Cloud Technical Consultant

Job Description

Work on cloud migration activities related to all applications in scope in Integration & Output area
In CTO CH/FL we have a lot of applicative systems that were deployed to communicate with third party interfaces or to provide Avaloq Services (CSF for Output, ODI for data management and data extractions, Archive solutions etc.) We need now to migrate all those applications in OCI as per our Cloud Strategy.
Main tasks and deliverables will be:
- collect and list all the interventions to be applied on applicative layers
- identify impacts and gaps on functional services, if any
- in case of any gaps, provide solutions to make sure no impacts on service level
- plan the activities according to the cloud migration plan
- execute the activities to migrate in quality and time according to the aforementioned tasks

Qualifications

Skill required:

Middleware skills, Java, Unix, OCI, Knowledge of cloud computing models (IaaS, PaaS, SaaS), deployment models (public, private, hybrid, multi-cloud), and key cloud service providers (such as AWS, Azure, Google Cloud Platform). Experience with containerization technologies like Docker and container orchestration platforms like Kubernetes for deploying and managing containerized applications in the cloud.
English language fluent and Italian nice to have
Avaloq certification nice to have but not mandatory.

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24d

Network Specialist II

Oscar HealthRemote

Bachelor's degree ● Design ● c++

Oscar Health is hiring a Remote Network Specialist II

Hi, we're Oscar. We're hiring a Network Specialist II to join our Market P&L team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

The Network Specialist II supports membership growth and management. This is done by supporting their team to execute the local network strategy and ensuring providers across our service area have the information and support they need to provide best-in-class member care and drive quality outcomes.

You will report to a Market P&L Leader.

Work Location:

Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.

If you live within commutable distance to our New York City office (in Hudson Square), our Tempe office (off the 101 at University Dr), or our Los Angeles office (in Marina Del Rey), you will be expected to come into the office at least two days each week. Otherwise, this is a remote / work-from-home role.

You must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change. #LI-Remote

Pay Transparency:

The pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $28.85 - $37.86 per hour. The pay for this role in all other locations is: $25.96 - $34.07 per year. You are also eligible for employee benefits, and monthly vacation accrual up to 10 days per year.

Responsibilities

Support the design and execution of a network construction plan for a market / several markets with support from your manager.
Support overall contract negotiations, working with leaders to align on contracting strategies, that bring new partners into our network.
Working with senior analysts and management support the Identification, sourcing, and contracting efforts with providers in a region
Document and share provider feedback, objections and questions to support the continuous improvement of templates and processes.
Compliance with all applicable laws and regulations.
Other duties as assigned.

Qualifications

Bachelor's Degree, or 1+ years healthcare or healthcare related field.
1+ years of work experience in finance, performance management, operations, consulting, or a related field.
1+ years of experience with Word, Excel, and Powerpoint (or Google suite equivalent).
1+ years of experience in a client facing or customer support capacity.
1+ experience with project management.

Bonus Points

Experience negotiating contracts, specifically with ancillaries, facilities, specialty providers, and physician groups.
Experience in a customer support/customer service role.

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.

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