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A selection of jobs from the previous newsleterrs.

EAC Product Development Solutions is hiring a Remote Information Security Analyst

Job Description

Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.

  • Support and maintain organizational computer systems, hardware, and user access
  • Manage regular penetration testing process, vulnerability scanning processes, and coordinate related remediation efforts.
  • Complete security questionnaires for current and prospective clients and participate in commercial renewals related to cybersecurity.
  • Coordinate regular compliance audits, assist with software test script reviews, identify risks, and recommend strategies to address risks.
  • Facilitate quarterly security reviews and communicate findings to management
  • Coordinate responses to information security incidents
  • Compare company’s security program against organizations of similar size and industry and champion security initiatives.
  • Ensure that initiatives meet the department and company’s goals and are aligned within the scope of approved budget.
  • Design and facilitate internal training which may include collaboration with the internal Training and Development Representative.
  • Conduct periodic policy and/or process assessments and updates.
  • Other duties as assigned as company needs dictate.

Qualifications

An equivalent combination of education, training and experience will be considered.

  • Bachelor’s degree in information technology or a related field or 3-5 years of equivalent experience.
  • Ability, enthusiasm, and go-getter mentality to collaborate with other departments related to technical topics related to security.
  • Must be able to remain knowledgeable and up to date on cybersecurity, with an acute awareness of new advances, threats, and other trends.
  • Experience in the configuration and maintenance of security monitoring and reporting platforms.
  • Additional experience, training, or certification related to information technology security policy or compliance strongly preferred.
  • Experience/skills with project management and very detail oriented.
  • Must have excellent verbal, written, and interpersonal communication skills.
  • Must have ability to work with time-sensitive deadlines, multi-task, and meet the project and corporate goals while working in stressful situations.
  • Must possess good organizational skills, be able to work independently or in a team environment with focus and discipline to achieve the customer and company goals.
  • Ability to perform consistently with high collaboration and output.

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Remote is hiring a Remote Senior IT Operations Engineer

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The Position

Remote is seeking a Senior IT Operations Engineer to lead and innovate in our IT department during an exciting period of growth. This senior role is designed for someone ready to make significant impacts, guiding our IT operations to new heights of efficiency and effectiveness.

As a Senior IT Operations Engineer, your mission is to elevate our IT support and system management to world-class standards. You’ll not only solve complex technical issues but also strategize on IT infrastructure, ensuring scalability, security, and optimal performance. Your leadership will build upon our foundations, enhancing our SaaS environment and macOS fleet management for our global team, affectionately known as 'Remoters'.

Role Overview

This senior position demands a blend of technical prowess, strategic planning, and team leadership. You’re expected to:

  • Lead by example, setting high standards in system administration, particularly for SaaS platforms like Google Workspace, Notion, Slack, and Okta, and in endpoint management for macOS.
  • Mentor junior team members, sharing your deep knowledge and fostering a culture of continuous improvement and learning.
  • Drive initiatives that enhance our IT infrastructure, ensuring our solutions are robust, scalable, and secure.
  • Act as a key decision-maker in the selection and implementation of IT tools and practices that align with Remote's long-term vision.

Growth Opportunities

This role is a gateway to higher leadership positions within Remote's IT department. You will have the opportunity to shape the direction of our IT operations, influence company-wide technology decisions, and mentor the next generation of IT professionals.

Key Responsibilities

  • Strategize and implement advanced IT solutions to enhance end-user support and system management.
  • Lead projects to improve our SaaS estate, ensuring efficient, secure, and compliant operations.
  • Mentor junior engineers, guiding them in their professional development and project work.
  • Collaborate with cross-functional teams to align IT operations with broader company objectives.

Requirements

  • Proven experience in a senior IT operations role, with a track record of improving IT infrastructure and end-user support.
  • Expert knowledge of macOS environments, SaaS platform administration, and security compliance.
  • Strong leadership skills, with the ability to mentor and guide a team through complex projects and challenges.
  • Excellent problem-solving abilities, capable of strategic thinking and innovation.
  • Exceptional communication skills, fluent in English, with the ability to articulate technical concepts to a non-technical audience.
  • Experience in remote work environments is highly valued.

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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Semperis is hiring a Remote Solution Architect (System Integrator)

Description

Please note that only resumes in English from candidates based in France will be considered for the position   

 Semperis puts people first. Within the Semperis team are world-class thought leaders, distinguished engineers, top technology experts, and visionary professionals. Our team members shape the Semperis culture, which champions strategic vision, specific expertise, intelligent and precise solutions, and continuous innovation. With teams across North America, EMEA and APAC, you’ll be working alongside top global talent from around the world. Semperis is recognized as One of America’s Fastest-Growing Cybersecurity Companies for the Second Consecutive Year on Inc. 5000 List.      
What’s your passion? If you’re a purpose-driven person who always sees the glass as half full, seizes opportunities, and has an urge to learn and develop your skills while managing a balanced, healthy life—we’d love to hear from you.       
Semperis focuses on creating an employee experience that is aligned with our vision—being a Force for Good— starting with being a good workplace that empowers its employees and fosters an inclusive environment.      
What we are looking for:       
We are looking for a Solution Architect, System Integrator to join our team. 
 
What you will be doing: 
     
As a Solution Architect at Semperis, you will be an essential member of our Customer Success technical delivery team.      
You will collaborate with product, sales, and engineering to deliver the latest security and identity products.       
You will be responsible for the technical aspects of security and identity products offered to our customersduringPost-sale activities.      
  • Providing technical solutions to meet customer’s business and technical goals.  
  • Lead the technical aspect of a production deployment in our customer’s environment including deployment design, technical assistance during the deployment, troubleshooting and resolving configuration issues.  
  • Troubleshoot client Windows Server OS and Active Directory issues that may arise during deployment.
  • Provide technical support for our customers after the deployment was completed.  
  • Convey and document technical requirements to and from customers  
  • Provide input and feedback to engineering and developmentteams  
  • Maintain expert knowledge of Semperis products to develop and present unique solutions, and maintain knowledge of emerging trends in related technology areas 
 What you will bring to the table:      
  • At least 7 years of knowledge and hands-on experience in Active Directory from a system integration vendor or enterprise IT organization
  • Administered, architected, or supported enterprise Active Directory environments
  • At least 3 years of knowledge and hands-on experience in Azure AD / Entra ID
  • Administered, or supported Azure AD / Entra ID environments
  • Awareness of identity, access management, and infosec product landscapes
  • Proven Customer Facing orientation 
  • Fluent French and English, an additional language, is a big advantage
  • Excellent verbal and written communication skills
  • Bachelor’s Degree in a related field. CS or Engineering  
  • Must be based in France
  • Willingness and ability to travel abroad
     
Bonus Points:      
Knowledge and hands-on experience of Office 365 - A big advantage      
     
The Semperis Story      
For security teams charged with defending hybrid and multi-cloud environments, Semperis ensures the integrity and availability of critical enterprise directory services at every step in the cyber kill chain and cuts recovery time by 90%. Purpose-built for securing hybrid Active Directory environments, Semperis’ patented technology protects over 50 million identities from cyberattacks, data breaches, and operational errors. The world’s leading organizations trust Semperis to spot directory vulnerabilities, intercept cyberattacks in progress, and quickly recover from ransomware and other data integrity emergencies.        
Semperis is proud to be an Equal Opportunity Employer. We welcome applicants of any gender, age, life status, or culture. We see only the potential and capabilities of each candidate and the unique contribution of every employee. Should you require accommodation during the recruitment process, please do not hesitate to ask.      
   
Semperis is proud to be an Equal Opportunity Employer:    
Semperis is an equal opportunity employer and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.   
 Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and other applicable state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Semperis. Please inform Semperis representative Anna Taylor, Director of Global Recruiting, if you need assistance completing this application or to otherwise participate in the application process.   
  
#LI-RR1     
#LI-Remote     

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10d

Information Security Risk Analyst

Informa MarketsLondon, United Kingdom, Remote

Informa Markets is hiring a Remote Information Security Risk Analyst

Job Description

**THIS IS A HYBRID ROLE AND WILL REQUIRE SOME ONSITE PRESENCE IN OUR LONDON OFFICE

The Information Security Risk Analyst role is part of Group Information Security team within the Informa Global Support division of Informa Plc.

The Information Security Risk Analyst role will be responsible for assessing security risks and monitoring risk indicators and remediation activities across the Group.

This important role will support the Information Security Risk Management function and associated processes. This includes process maintenance and continuous improvement, liaising with business stakeholders to ensure information security risk management is done so effectively.

Key Areas of Responsibility/Accountability

  • Understand and measure the information security risk posture of divisions to assess security risks and monitor remediation activities.
  • Report on the status of risks and on the risk profile of divisions to the InfoSec team and the Risk Committee as needed.
  • Perform risk assessments in line with security best practice and the Informa InfoSec Management framework and policies.
  • Supporting the Information Security Risk Manager in building and maintaining the Risk framework in the Information Security Risk Register tool.
  • Recording risks in the Information Security Risk Register, and updating those with findings, controls and remediation plans.
  • Provide advice and guidance on risk remediation actions.
  • Support the Information Security Risk Manager with the development, delivery and management of reporting capabilities on Information Security risks and Key Risk Indicators.
  • Improving Risk Assessment processes and documents.
  • Liaise with business stakeholders to advise them on the status of their security risks.
  • Support divisional Information Security Officers with their security risk assessments
  • Supporting IT stakeholders with their IT risks as needed
  • Work collaboratively with the Third Party Risk Analyst to ensure consistent risk analysis and management
  • Occasionally support the Third Party Risk Analyst with Third Party Risk Assessments
  • Continuously research and review publicly- and Informa-available risk sources to stay abreast of current threats and risks
  • Contribute to the overall Information Security programme of improvements across the Group.

Qualifications

  • 3 years of experience in (InfoSec) Risk fundamentals.
  • Good stakeholder management and engagement skills.
  • Good InfoSec and IT knowledge
  • Experience in performing impact, likelihood and risk analyses / assessments.
  • Ability to ‘translate’ technical security issues to business risk
  • Ability to suggest pragmatic technical and organisational controls to manage identified risks
  • Ability to form complex communications/messages in a simple, clear and concise manner to the various parts of the group.
  • Excellent written and verbal communication and presentation skills.
  • Effective and creative problem-solving skills.
  • Proven track record of operating in time critical, diverse, creative and corporate Environments.
  • Experience of working with multiple stakeholders.
  • Understanding of (InfoSec) risk management concepts
  • Ability and confidence to prioritise and balance conflicting and diverse demands from technical and business perspectives.
  • Good reporting & analytical skills, preferably advanced in MS tools.
  • Experience in working with Governance Risk Compliance (GRC) tools
  • CISA/CRISC desired but not essential.

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PenFinancial Credit Union is hiring a Remote IT Specialist

Job Description

Provide direction and leadership related to system applications, infrastructure and security. Responsible for the day-to-day operations, security enhancements, upgrades and integration of all systems including but not limited to desktops, servers, network, telephones, applications, and core banking system.

This position is distinguished by the following:

  • Level of technical knowledge required to work with the business and implement technical solutions to meet the business needs.
  • Level of teaching skill to design and provide user training for new and current software and systems.
  • Level of interpersonal skill to foster a cooperative, motivated and innovative work environment.
  • This position focuses specifically on credit union technology in a multi-branch environment.
  • Level of technical knowledge related to security solutions and practices in order to ensure compliance and security of sensitive information.

Differentiating Accountabilities:

  • Assist in architecting the environment to ensure the environment meets current and future needs. This includes strategic design for on-premise and cloud services while ensuring the proper security and recovery of services, data and other assets.
  • Implement and maintain all technology services including security, servers, client end points, printers, banking system, applications etc. Develop and test recovery plans for existing and new services to ensure adherence to SLAs.
  • Ensure the security and safety of all systems and data. Monitor system performance and security. Implement appropriate controls to ensure the safety and availability of all systems, services and data.
  • Ensure backups adhere to the data retention requirements.
  • Provide proper protection to data based on data classification levels.
  • Provide reporting and scorecards to executive management outlining the status of all systems and applications (availability, support status, patching levels, version status etc.).
  • Assist in the development of IT policies and procedures.
  • Lead IT audits. Work with auditors in order to get an outside view of the environment and implement remediation steps as required.
  • Work with all areas of the business to identify technology needs and process improvement opportunities.
  • Work with 3rd party service providers to ensure system uptime, performance and stability. Follow vendor management guidelines for key partners.
  • Understand regulatory requirements (FSRA, PCI etc.) and ensure internal frameworks adhere to requirements. Understand core frameworks such as COBIT, NIST, ISO27001, CIS Top20/18 and build out organizational maturity that aligns to the frameworks.
  • Perform other assigned responsibilities.

Qualifications

  • Ability to lead projects and work cohesively in a team environment
  • Extensive experience with the implementation of advanced infrastructure technologies such as networking, storage area networks (SAN), collaboration solutions, security controls, cloud services etc
  • 10+ years working in a Senior IT infrastructure role
  • 10+ years of security experience focusing on frameworks, audits and implementing controls in a data sensitive environment
  • Familiar with banking systems is an asset (Wealthview/RFS, Ovation etc.)
  • IT certifications related to VMWare, Exchange, Windows Server, cloud an asset
  • Security related certifications an asset (Security+, CISSP, CEH etc.)
  • Ability to work outside of regular business hours, which may include evenings and/or weekends

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Veracity Consulting Group is hiring a Remote Technical Consultant I

Technical Consultant I - Veracity Consulting Group - Career PageAttach

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12d

IT Contract Manager (H/F)

CITECHParis, France, Remote

CITECH is hiring a Remote IT Contract Manager (H/F)

Description du poste

???????? Vous aurez donc les missions principales suivantes : ????????

???? Vous êtes le responsable de l'administration des contrats du groupe IT en veillant à l'exactitude et à la mise à jour des termes et références.

???? Vous suivez les contrats avec les fournisseurs et prestataires extérieurs à l'entreprise, sur un périmètre donné, notamment en effectuant des contrôles réguliers et en mettant en place des actions correctives ou des addendums lorsque cela est nécessaire.

???? Vous interagissez avec les services internes (Achats, Juridique, Fiscal, etc.) ainsi qu'avec les services locaux du projet dans le cadre de toute activité de gestion des contrats.

???? Vous êtes en charge des modifications contractuelles visant à répondre à de nouvelles exigences ou à adopter de nouveaux changements.

Qualifications

????De formation supérieure en finance, gestion d'entreprise ou domaine connexe, vous avez au moins 3 ans d’expérience dans un rôle similaire.

 

⚙️ Les compétences attendues sont les suivantes :

✔️Vous avez connaissances en contrats et mécanismes budgétaires.

✔️Vous avez des connaissances des pratiques de documentation RFP, RFQ & RFI.

✔️Vous avez des connaissance des SWOT des partenaires et prestataires de services sur leurs périmètres contractuels.

✔️Vous maîtrisez MS Office.

✔️Vous avez des solides compétences informatiques.

✔️Vous maitrisez l’anglais.

☑️ Tous nos postes sont ouverts aux personnes possédant le statut RQTH.

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ServiceNow is hiring a Remote Sr Staff Information Security Analyst

Job Description

This role will focus on engineering detections of cyber attacks against the enterprise and supporting a world class incident response team. . An engineering mindset will be required to deliver high quality solutions for our internal security operations teams. The day-to-day will consist of utilizing Agile processes with a strong bias towards utilizing the ServiceNow platform. Coordinating with several peer teams on development status will be a significant key to success. This person will need a combination of technical development and customer support skills in order to thrive in a hyper collaborative environment.

This is a high visibility role will be critical for scaling threat detection and response functions into next generation.


What you get to do in this role:

  • Build threat detection use cases leveraging threat intelligence and incident response data.
  • Document products and deliver demos to operational teams.  
  • Work directly with security platform engineering teams, platform Development teams, and product managers on requirements and future product roadmaps.
  • Collaborate with other detection engineers and incident responders on new detections.
  • Design and build systems in a variety of public cloud ecosystems.
  • Provide input on future products for a digital transformation cloud company.
  • Work with a data scientist on training novel ML models for detection use cases. 

Qualifications

  • Overall 8 years of experience in Security Engineering or Security Operations.
  • At least 3 years of experience of writing advanced power user queries in Splunk including creating field extractions with regex. 
  • At least 1 year experience working with public cloud technology SaaS (AWS/Azure/GCP).
  • Bachelor's degree in a technical science or equivalent project/work experience.
  • Familiar with incident response / digital forensics processes.
  • Knowledge of or experience in SOAR (Security Orchestration, Automation and Response) concepts.
  • Experience in or working directly with security operations teams.
  • High degree of interpersonal skills will be required given this role will interact with many teams.
  • Familiar with using the ServiceNow platform is preferred.
  • Open mind for exploring new ideas for automating repetitive manual tasks.

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Webflow is hiring a Remote IT Support Analyst

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

As an IT Support Analyst on the ITX team, you'll be a data-driven problem-solver, crafting efficient solutions and empowering end users with your expertise. You’ll have an impact on nearly every aspect of IT on the front line, fulfilling service requests, coordinating global logistics, and providing an exceptional end user support experience. Beyond resolving individual support issues, you’ll help execute data-driven initiatives, assist in streamlining processes through automation and unveil valuable insights through your analysis skills. Imagine transforming user feedback into actionable metrics, then helping to craft automated solutions that boost efficiency for everyone. This role is ideal for someone with a passion for technology and a desire to learn. You'll have the chance to expand your skill set while collaborating with a supportive team on cutting-edge IT solutions. If you're looking for a rewarding career where your expertise makes a real difference, we encourage you to apply.

About the role 

  • Location: Remote-first (United States; BC & ON, Canada) 
  • Full-time with expected work hours from 7am - 3pm Pacific Standard time and an ability to adjust when necessary
  • Exempt 
  • For this role, candidates must be legally authorized to work in the United States without the need for Webflow's sponsorship for an immigration-related employment benefit (i.e., a work visa, work permit, etc)
  • The cash compensation for this role is tailored to align with the cost of labor in different U.S. geographic markets. The base pay for this role ranges from $80,300 in our lowest geographic market up to $109,500 in our highest geographic market. These figures are in $USD and apply to candidates in the United States. The specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
  • Reporting to the Senior Manager, IT Experience 

As an IT Support Analyst, you’ll … 

  • Deliver the best technology experience from the front line through exceptional customer service and support.
  • Conduct logistics to deliver hardware (almost) anywhere in the world, on time.
  • Contribute to and maintain our knowledge-base articles with How-To guides for end users and teammates.
  • Measure, report on, create dashboards on, and help drive IT Support KPIs.
  • Take the lead on customer outreach, sending out and responding to survey results on our monthly NPS and CSAT surveys.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as an IT Support Analyst if you:

  • Can log, track, and resolve tickets efficiently, documenting all actions and resolutions in detail. Experience with Jira Service Management is a plus.
  • Have experience supporting cloud applications such as Zoom, Slack, Google Workspace and Okta to name a few.
  • Are familiar with the importance of asset management, and have experience with using Jamf Pro (or similar MDM solution) to manage endpoints.
  • Can be a proactive team player, owning projects to enhance processes and tools while growing your skills.
  • Ask questions and are genuinely curious about how things work, and apply what you learn to the problems you’re solving.
  • Are highly motivated to streamline processes through automation and data-driven insights, with a strong desire to learn and grow in the IT field.
  • Can be flexible in an ever changing environment.

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
  • Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
  • Access to mental wellness coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and financial wellness benefits, like CPA or financial advisor coverage
  • Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

 

 

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EMCO Corporation is hiring a Remote Bilingual IT Support Analyst - Tier 1

Job Description

Salary Range: $50,000-$55,000

Key Responsibilities

  • Intake of end user support inquiries
  • Logging support inquiries and related activity through the support incident lifecycle
  • Day to day monitoring, tracking and coordination of service desk incidents
  • Prioritization and resolution of support inquiries per the established support service levels
  • Initial triage and management of end user hardware, software or network issues
  • Strive for first call resolution
  • Collaborating with the Tier II Support and IT Operations team members when issues cannot be cleared directly
  • Maintain computer end user hardware, software, mobile phones, and configurations
  • Provision and support maintenance of end user accounts, permissions and passwords
  • Provision and support maintenance of mobile and VOIP phones
  • Work Emco hardware provider on procurement and provision of new end user hardware
  • Triaging issues with office equipment such as copiers, printers, fax machines
  • Perform other related activities, as necessary or as assigned.

Qualifications

Qualifications

Education and Experience

  • Bilingual (English/French) is required for this role.
  • Two (2) years experience in a customer facing IT service desk role
  • Two (2) years experience supporting end user hardware, software, applications, and networking
  • Two (2) years experience supporting end user mobile phones
  • Strong organizational skills with the ability to communicate well both verbally and in writing
  • Knowledge of computer hardware, including desktops/laptops/tablets, mobile phones, printers/copiers
  • Experience with supporting Windows and Android operating systems
  • Experience with desktop applications, desktop operating systems and server operating systems, including Microsoft Outlook, Microsoft Office Suite, Microsoft Terminal Services (RDP), Active Directory

 

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Electric AI is hiring a Remote Information Security GRC Analyst

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

Electric’s Information Security team is seeking an Information Security GCR Analyst to be an integral part of our growing InfoSec team managing the compliance program. Reporting to the Security Operations Manager, this role will focus on operating and improving our compliance processes and tools related to SOC 2, ISO 27001/27002, HIPAA, and PCI. This is a team-oriented position that has the opportunity to collaborate across various parts of the organization such as Internal IT, Product, Engineering, Facilities, HR, and Service Operations. The ideal candidate will have the ability to manage a complex and maturing compliance program, leveraging modern tools, technologies, and practices.

What you’ll do

  • Develop, support, and enforce information security policies, standards, and guidelines for Electric’s systems and users
  • Lead the update, review, and approval processes for the security policies/standards
  • Define, formalize, and mature an information security compliance program focused on increasing the overall organizational security posture to ensure the protection of both Electric and customer data
  • Support and respond to information security inquiries from other teams within Electric
  • Manage SOC 2, PCI, HIPAA and ISO 27001/27002 compliance activities
  • Lead Electric’s risk assessment processes
  • Drive the ongoing development and maturity of the governance, risk, and compliance programs
  • Track security deficiencies through the documentation of findings, monitor the follow-through of remediation work and ensure closure of issues
  • Lead by example in a team that supports each other, makes others feel welcome, and succeeds (or fails) together

Who you are

  • Minimum of 2-4 years experience in a GRC, audit or security role
  • Strong knowledge of security, compliance, privacy, and risk management frameworks
  • Must be organized, detail-oriented, deadline-driven, and able to handle multiple responsibilities in a fast-paced environment
  • Experience managing SOX, SOC 2, ISO 27001/27002, HIPAA, or NIST audit and compliance activities
  • Experience managing compliance within a software development-heavy or cloud-first organization 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

  • Flexible and generous PTO 
  • Mental Wellness Days 
  • Volunteer Days
  • Medical, Vision, Dental, and Orthadontia Coverage
  • 401k 
  • ESOP (Employee Stock Option Program)
  • Kindbody Membership for Family Planning
  • Pre-taxed Commuter Benefits 
  • Generous Parental Leave
  • Paid medical, family, and military leave
  • Short and Long Term Disability 
  • Employee Assistance Programs 
  • Life Insurance funded by Electric
  • Training and career growth 
  • Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Pay Transparency Commitment: 
Electric, in good faith, believes that the posted salary range is accurate for this role Nationally at the time of posting. Electric may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future. Details and eligibility will be discussed during the application process. 

As an organization, we believe in pay transparency and have chosen to abide by NY state, CO and CA pay transparency laws across all roles, regardless of location of hire, and post salaries for all positions eligible for full time hire on our website.
The salary range for this position at Electric:
$90,000$105,000 USD

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19d

Technical Architect

WebflowU.S. Remote
remote-firstDesignuiUXc++cssjavascript

Webflow is hiring a Remote Technical Architect

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Technical Architect to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf. 

With your technical expertise and industry knowledge you'll be able to help customers build with best practices in mind ensuring they'll build in a scalable manner and be able to grow in Webflow for years to come.

About the role 

  • Location: Remote-first (United States EST or CST time zone; ON, Canada)
  • Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.

United States (all figures cited below in USD and pertain to workers in the United States)

  • Zone A: $200,000 - $250,000
  • Zone B: $190,000 - $237,500
  • Zone C: $180,000 - $225,000

Canada (All figures cited below in CAD and pertain to workers in ON, Canada)

  • Zone A: $226,500 - $284,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’smarket location,  job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

  • Reportingto the Senior Manager, Technical Architects

As a Technical Architect, you’ll … 

  • Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
  • Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
  • Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with Webflow. 
  • Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
  • Build cutting edge, repeatable artifacts to help tell Webflow's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Technical Architect if you:

  • Possess 5+ years of SaaS technical experience, ideally in the web development or visual development space
  • Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals
  • Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap
  • Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels
  • Have excellent coaching, writing, discovery, and presentation skills
  • Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed
  • Have prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security
  • Have prior experience with — or the technical aptitude to quickly learn — no-code and low-code products like Webflow or other tools that customers frequently use (e.g. Zapier, Memberstack, Mailchimp, Parabola, Bubble, Airtable, among many others)
  • Are open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
  • Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

  • Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
  • Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
  • Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
  • Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
  • Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
  • Access to mental wellness coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and financial wellness benefits, like CPA or financial advisor coverage
  • Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

 

 

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Tanium is hiring a Remote ServiceNow Technical Architect

The Basics

Come join our exciting team working on a new implementation of ServiceNow. We are looking for a ServiceNow Technical Architect with significant developer experience to join our team and support the ongoing design, development, and implementation of ServiceNow. Tanium and ServiceNow have recently partnered in pairing best in class automated endpoint management with the premier ITSM platform. This role will provide a unique opportunity to not only serve as the primary architect and technical resource on a team but also have an impact on bolstering the Tanium/ServiceNow “Better together” story. The person selected for this role will have a unique opportunity as customer zero to provide feedback and enhancements directly to the Tanium product team. You will be responsible for translating business requirements into technical specifications, creating, and testing custom applications and integrations, and providing technical guidance and best practices to system administrators. You will also collaborate with administrators, business analysts, and end users to ensure the delivery of high-quality solutions that meet the needs and expectations of the stakeholders.

What you'll do

  • Design, develop, and implement ServiceNow solutions using best practices and standards.
  • Mentor administrators and provide technical oversight and direction.
  • Work with business analysts and stakeholders to understand their business processes and requirements and translate them into technical specifications.
  • Create and test custom applications, integrations, workflows, and scripts using ServiceNow platform tools and technologies.
  • Debug and troubleshoot issues and perform root cause analysis and resolution.
  • Document and maintain technical design, configuration, and code artifacts.
  • Stay updated with the latest ServiceNow features, functionalities, and trends and provide recommendations for improvement and innovation.

We’re looking for someone with

  • Bachelor's degree (or equivalent) in Computer Science, Information Systems, Engineering, or related field
  • At least 5 years of experience in ServiceNow development and administration
  • At least 2 years of experience in ServiceNow technical architecture and design
  • ServiceNow Certified Application Developer (CAD) and Certified System Administrator (CSA) certifications
  • Strong knowledge of ServiceNow platform tools and technologies, such as Employee Center, Flow Designer, IntegrationHub, Scripting, REST APIs, etc.
  • Proficient in web development languages and frameworks, such as HTML, CSS, JavaScript, Angular, Bootstrap, etc.
  • Excellent communication, collaboration, and problem-solving skills
  • Ability to work independently and as part of a team
  • Experience in Agile methodology and tools, such as Scrum, Jira, etc.
  • Experience in IT Service Management, IT Operations Management, or IT Business Management domains is a plus

About Tanium 

Tanium, the industry’s only provider of converged endpoint management (XEM), leads the paradigm shift in legacy approaches to managing complex security and technology environments. Only Tanium protects every team, endpoint, and workflow from cyber threats by integrating IT, Operations, Security, and Risk into a single platform that delivers comprehensive visibility across devices, a unified set of controls, and a common taxonomy for a single shared purpose: to protect critical information and infrastructure at scale. Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortune’s list of the Best Large Workplaces in Technology. In fact, more than half of the Fortune 100 and the U.S. armed forces trust Tanium to protect people; defend data; secure systems; and see and control every endpoint, team, and workflow everywhere. That’s the power of certainty. Visit www.tanium.com and follow us on LinkedIn and Twitter.

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $110,000 to $330,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

 

For more information on how Tanium processes your personal data, please see our Privacy Policy

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strategic HR, inc. is hiring a Remote Senior Manager of Infrastructure

Job Description

The Senior Manager of Infrastructure is responsible for overseeing staff and projects related to the firm’s network, server, and core infrastructure technology including Microsoft Active Directory and Azure. In collaboration with the CIO, this position also manages tools, processes, consulting engagements, policies, and staff.

Responsibilities: 

  • Collaborate with the CIO to define the infrastructure strategy and roadmap.
  • Provide direct coordination between infrastructure, application teams, support, and cybersecurity staff.
  • Regularly evaluate existing infrastructure, identify gaps, and propose strategic initiatives for improvement.
  • Manage the operations of the infrastructure environment, ensuring optimal performance and availability.
  • Coordinate with CISO and CIO to prioritize and address vulnerabilities.
  • Evaluate, test, and implement new technical solutions and systems with effective project management and communication.
  • Ensure compliance with relevant regulations, and actively mitigate infrastructure-related risks.
  • Assist with the development and implementation of disaster recovery and business continuity plans.
  • Collaborate with other technology leaders and business stakeholders to align infrastructure initiatives with overall IT and business strategies.

Qualifications

Qualifications:

  • Bachelor’s degree in information technology or related field.
  • Minimum of 8 years of relevant experience in IT infrastructure and security roles.
  • Strong background in systems architecture and network management.
  • Experience with cloud technologies and virtualization (e.g., VMWare).
  • Leadership experience in managing diverse technical teams.
  • Relevant certifications in areas such as MCSA, CCNA, ITIL.
  • Familiarity with enterprise-level ERP, CRM, and HRIS systems.

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25d

IT Service Desk Engineer

Unit4Jakarta, Indonesia, Remote

Unit4 is hiring a Remote IT Service Desk Engineer

Job Description

Place in the organization 

The IT Service Desk Engineer reports to the IT Support Manager

Purpose of the function 

The IT Service Desk Engineer is the point of contact for end users for operational questions, requests and problems regarding ICT services (incl. applications). Within the Service Desk, the IT Service Desk Engineer is responsible for first-line solutions to problems in the ICT services. As such, they are directly responsible for keeping the work environment of the end users productive. Tickets are coming in via different communication channels like Phone, Chat, Portal or mail. Most of the tickets will be submitted in a structured way via the IT Service Desk Portal. If the ticket cannot be resolved by the IT Service Desk Engineer, he/she will triage it to the right resolution group and will follow up.  

Service Requests which can be resolved via standard operational procedures will be resolved by the IT Service Desk Engineer.  

The position is in Jakarta and mostly carried out between 12.00 - 10.00 PM WIB to serve users in European time zone. The candidate might also need to work in shifts and in stand-by where applicable. After an initial induction period in the office, you may choose to work largely from home.    

Output area’s  

  1. Supporting users by telephone, chat, portal or mail in a broad area of IT topics like workstation, applications, telephony and network. 
  2. As the SPOC for end users, the Service Desk Engineer analyses the call or ticket and determines how and with whom it can best being solved. The aim is to solve a high percentage by the Service Desk itself without 0 hubs.  
  3. Registering, solving, communicating, coordinating, and following up incidents and problems often under high pressure and directly affecting the production process. Incidents and problems often vary in nature.  
  4. Triage tickets to the relevant groups and follow-up 
  5. Update the Service Now system with relevant information and   
  6. Communication with end users and back-end departments 
  7. Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage   

Qualifications

Job requirements  

  1. ICT related Bachelor level of knowledge with focus on Microsoft technologies  
  2. At least 1–2 years experience in IT support and experience in a similar function is an absolute pre. 
  3. Excellence communication skills both oral, writing and listening in English.  
  4. Analytical ability combined with IT knowledge and organizational knowledge (gaining during the first period of the job) in order to (let) solve tickets. 
  5. Highly service oriented to customers in order to solve their issue and or request. Creating a high customer satisfaction is important. 

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+30d

Network Manager - Sacramento, CA

matchpoint solutionsSacramento, CA, Sacramento, CA, Remote

matchpoint solutions is hiring a Remote Network Manager - Sacramento, CA

Job Description

Position: Network Manager

Location: Sacramento, CA (remote but occasionally needs to come onsite)

Duration: 6-12months + CTH

 

The Network Manager will manage and provide oversight for the development, coordination, implementation, and completion of the network resources, equipment, configuration, instrumentation, and operations. This position will be a hands-on working manager able to resolve issues involving network design, redesign, and integration of new technologies, and will be assigned to retrofit, or debug most aspects of an enterprise network. This person will be responsible for day-to-day operations, work prioritization and team administration.

 

MAJOR RESPONSIBILITIES

  • Develop and implement standards, procedures, and processes for the NOC.
  • Resolve elevated and complex provider service complaints.
  • Direct network management strategies and contract for the company.
  • Support validation, deployment, optimization, and operations of network nodes.
  • Develop value-added solutions that meet customer business needs and share key learnings with others.
  • Attract, recruit, hire, develop, mentor, coach and retain top talent.
  • Negotiate provisions for new services and pricing with suppliers.
  • Ensure the accurate implementation, and administration through matrix partners.
  • Accountable for solution and cost delivery of 3rd party services.
  • Represent the organization at related external provider meetings and conferences.
  • Ensure infrastructure technology recoverability in support of business processes.
  • Network firewall and IDS/IPS systems evaluation, design, implementation, and support.
  • Perform special projects and other duties assigned by leadership.
  • Partner with internal Network Architect to act in a strategy setting role to the business for end user services, hosting services, and telecommunications services.
  • Coordinate operations and strategy for all areas of responsibility.
  • Interact with partner organizations/departments to design network or system solutions for data center infrastructure.
  • Interact with business partners to develop a strategy to implement perimeter and edge security.
  • Manage key provider relationships and is accountable for critical interface with providers and business staff.
  • Prepare recommendations based on monitoring results, tools analysis, and forensics.
  • Understand, develop, track, monitor and report on key program performance metrics, such as utilization, coding, and quality performance.
  • Author Reason for Outage (RFO) reports within agreed upon service level agreement
  • Review project plans and technical documents to ensure consistency, accuracy, and compliance with enterprise network architecture.
  • Define an implementation plan for new technologies.
  • Mentor team members on new technology and network best practices.
  • Other duties as assigned.

 

OTHER RESPONSIBILITIES

Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Reg B, FCRA, FDCPA, Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, Consumer CFPB rules, and any other applicable regulations that may be specific to the position.

 

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

  • Prior experience working as a network architect in an enterprise environment.
  • Bachelor’s Degree preferred in a related discipline, or equivalent in academic institution; significant applied experience or a combination of education and experience may be substituted.
  • 15+ years of experience in the design of large-scale local, wide-area and wireless enterprise networks.
  • 10+ years of data center design experience.
  • Firewall knowledge, including CheckPoint, Cisco and Palo Alto.
  • In-depth hands-on understanding of network design methodologies, network architecture principles, network modeling and inter-relation of various enterprise network solutions.
  • Experience with VPN, cloud, Linux, and routing protocols.
  • Experience with SIP, IPSEC, DCHP, and RFP/RFI software and systems.
  • Extensive knowledge of networking protocols and services – HTTP, LACP, NTP, DNS, TCP/IP, STP, BGP, OSPF, RIP, ARP, L2TP, SSH
  • Knowledge in SDWAN technologies
  • Understanding of SASE/SSE technologies (Netskope preferred)
  • Working knowledge of spine-leaf datacenter architecture
  • Knowledge of on-premises and uCaaS/cCaaS based Voice over IP technologies and services.
  • Fluency in writing protocols.
  • Demonstrated leadership, collaboration, and problem-solving skills.
  • Comfortable with arrangements and decision making.
  • Can oversee day to day operations and prioritize tasks/projects with confidence.
  • Demonstrated negotiation skills.
  • Must have working knowledge of network physical and logical design.
  • Expert knowledge of various routing, switching and security technologies.
  • Knowledge of network design for cloud solutions such as Azure and Amazon Web Services.
  • Must be able to obtain/maintain any necessary licenses and/or certifications, such as Cisco Certified Network Professional or Cisco Certified Internetwork Expert.
  • Ability to effectively communicate, present and articulate strategies across various audiences.
  • Proven track record of having strong initiative with the ability to seek out opportunities that can create additional value for the organization
  • Experienced with ITSM functionalities such as change control, change management database and ticketing system.
  • In depth understanding of disaster recovery, design, implementation, and testing.

 

Regards,

Daram

HR - Talent Acquisition (India Team)

MatchPoint Solutions | 6690 Amador Plaza Rd. Suite 225 | Dublin, CA 94568

 USA Phone: +1 925-361-2638

Qualifications

Position: Network Manager

Location: Sacramento, CA (remote but occasionally needs to come onsite)

Duration: 6-12months + CTH

 

The Network Manager will manage and provide oversight for the development, coordination, implementation, and completion of the network resources, equipment, configuration, instrumentation, and operations. This position will be a hands-on working manager able to resolve issues involving network design, redesign, and integration of new technologies, and will be assigned to retrofit, or debug most aspects of an enterprise network. This person will be responsible for day-to-day operations, work prioritization and team administration.

 

MAJOR RESPONSIBILITIES

  • Develop and implement standards, procedures, and processes for the NOC.
  • Resolve elevated and complex provider service complaints.
  • Direct network management strategies and contract for the company.
  • Support validation, deployment, optimization, and operations of network nodes.
  • Develop value-added solutions that meet customer business needs and share key learnings with others.
  • Attract, recruit, hire, develop, mentor, coach and retain top talent.
  • Negotiate provisions for new services and pricing with suppliers.
  • Ensure the accurate implementation, and administration through matrix partners.
  • Accountable for solution and cost delivery of 3rd party services.
  • Represent the organization at related external provider meetings and conferences.
  • Ensure infrastructure technology recoverability in support of business processes.
  • Network firewall and IDS/IPS systems evaluation, design, implementation, and support.
  • Perform special projects and other duties assigned by leadership.
  • Partner with internal Network Architect to act in a strategy setting role to the business for end user services, hosting services, and telecommunications services.
  • Coordinate operations and strategy for all areas of responsibility.
  • Interact with partner organizations/departments to design network or system solutions for data center infrastructure.
  • Interact with business partners to develop a strategy to implement perimeter and edge security.
  • Manage key provider relationships and is accountable for critical interface with providers and business staff.
  • Prepare recommendations based on monitoring results, tools analysis, and forensics.
  • Understand, develop, track, monitor and report on key program performance metrics, such as utilization, coding, and quality performance.
  • Author Reason for Outage (RFO) reports within agreed upon service level agreement
  • Review project plans and technical documents to ensure consistency, accuracy, and compliance with enterprise network architecture.
  • Define an implementation plan for new technologies.
  • Mentor team members on new technology and network best practices.
  • Other duties as assigned.

 

OTHER RESPONSIBILITIES

Maintains a current understanding of Bank policies and procedures in compliance with all federal and state laws, including but not limited to Reg B, FCRA, FDCPA, Bank Secrecy Act (SARs, CIP, OFAC), Information Security (GLBA), Identity Theft Red Flags, Financial Elder Abuse Reporting, Consumer CFPB rules, and any other applicable regulations that may be specific to the position.

 

EDUCATION, EXPERIENCE AND OTHER SKILLS REQUIRED

  • Prior experience working as a network architect in an enterprise environment.
  • Bachelor’s Degree preferred in a related discipline, or equivalent in academic institution; significant applied experience or a combination of education and experience may be substituted.
  • 15+ years of experience in the design of large-scale local, wide-area and wireless enterprise networks.
  • 10+ years of data center design experience.
  • Firewall knowledge, including CheckPoint, Cisco and Palo Alto.
  • In-depth hands-on understanding of network design methodologies, network architecture principles, network modeling and inter-relation of various enterprise network solutions.
  • Experience with VPN, cloud, Linux, and routing protocols.
  • Experience with SIP, IPSEC, DCHP, and RFP/RFI software and systems.
  • Extensive knowledge of networking protocols and services – HTTP, LACP, NTP, DNS, TCP/IP, STP, BGP, OSPF, RIP, ARP, L2TP, SSH
  • Knowledge in SDWAN technologies
  • Understanding of SASE/SSE technologies (Netskope preferred)
  • Working knowledge of spine-leaf datacenter architecture
  • Knowledge of on-premises and uCaaS/cCaaS based Voice over IP technologies and services.
  • Fluency in writing protocols.
  • Demonstrated leadership, collaboration, and problem-solving skills.
  • Comfortable with arrangements and decision making.
  • Can oversee day to day operations and prioritize tasks/projects with confidence.
  • Demonstrated negotiation skills.
  • Must have working knowledge of network physical and logical design.
  • Expert knowledge of various routing, switching and security technologies.
  • Knowledge of network design for cloud solutions such as Azure and Amazon Web Services.
  • Must be able to obtain/maintain any necessary licenses and/or certifications, such as Cisco Certified Network Professional or Cisco Certified Internetwork Expert.
  • Ability to effectively communicate, present and articulate strategies across various audiences.
  • Proven track record of having strong initiative with the ability to seek out opportunities that can create additional value for the organization
  • Experienced with ITSM functionalities such as change control, change management database and ticketing system.
  • In depth understanding of disaster recovery, design, implementation, and testing.

 

Regards,

Daram

HR - Talent Acquisition (India Team)

MatchPoint Solutions | 6690 Amador Plaza Rd. Suite 225 | Dublin, CA 94568

USA Phone: +1 925-361-2638

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Oddball is hiring a Remote IT Administrator

 

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring an IT Administrator to work at a company  making a positive impact on millions of Americans' daily lives.

What you'll be doing:

The IT Administrator will play a crucial role in managing and overseeing the company's IT infrastructure, ensuring security compliance, developing and implementing IT policies, managing budgets, and leading, managing, and holding other IT personnel accountable. This role requires a proactive, knowledgeable, and technologically savvy individual who can manage multiple tasks in a dynamic environment.

This role requires someone who is willing to help stand up our IT department from the ground up, and work closely to define requirements, and select tools.

Key responsibilities: 

  • Infrastructure Management: Implement, oversee and maintain all aspects of the company's IT infrastructure, including desktop and laptop hardware and software to ensure optimal performance and reliability. Lead IT infrastructure projects from conception to implementation, ensuring they meet business needs and are delivered on time and within budget
  • Security Oversight: Develop and implement security protocols to protect company data and infrastructure from cyber threats. Conduct regular security audits and risk assessments, and respond promptly to any security breaches or incidents
  • Policy and Compliance: Develop, implement, and maintain IT policies and procedures to ensure compliance with legal and regulatory requirements. Stay updated on industry standards and regulations related to IT security and privacy to ensure compliance such as ISO 27001:2022
  • Budget Management: Develop and manage the IT budget, ensuring efficient allocation of resources. Monitor IT expenditures, identify cost-saving opportunities, and make recommendations for financial planning.
  • Manage and grow IT support and ticketing department to handle support requests

Nice to Haves

  • Experience with google workspace administration
  • Experience managing slack

What you’ll bring:

  • Proven experience as an IT Administrator or similar role, preferably in a mid-sized company
  • Strong knowledge of IT systems, networks, cybersecurity, and cloud services
  • Experience with budget management and financial planning in an IT context
  • Familiarity with compliance regulations and standards related to IT security
  • Excellent problem-solving, communication, and project management skills
  • Ability to manage multiple priorities in a fast-paced environment

Requirements:

  • Must be a US Citizen and able to work domestically 

Education:

  • Bachelor's degree in Information Technology, Computer Science, or related field

Benefits:

  • Fully remote
  • Annual stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hello@Oddball.io

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $70,000 - $110,000

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Oddball is hiring a Remote IT Support Specialist

 

Oddball believes that the best products are built when companies understand and value the things they are working on. We value learning and growth and the ability to make a big impact at a small company. We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space. 

We are hiring an IT Support Specialist to work at a company making a positive impact on millions of Americans' daily lives.

What you'll be doing:

The IT Support Specialist will be a key player in providing technical support, managing IT documentation, and overseeing hardware assets within the organization. This role requires a technically skilled, detail-oriented, and service-focused individual who is capable of providing solutions to enhance system functionality and support our end-users.

Key responsibilities:

  • Technical Support: Serve as the first point of contact for end-users seeking technical assistance over the phone, via email, or in person. Troubleshoot and resolve hardware, software, and network issues, ensuring minimal downtime and high satisfaction levels.
  • Documentation: Maintain comprehensive documentation of IT systems, configurations, procedures, and troubleshooting guides. Ensure documentation is up-to-date and accessible, supporting the IT team's efficiency and knowledge sharing.
  • Hardware Management: Manage the inventory of hardware assets, including procurement, deployment, maintenance, and disposal. Coordinate with vendors for the purchase and repair of equipment, ensuring the company's hardware needs are met efficiently and cost-effectively.

What you’ll bring:

  • Experience in a technical support role, demonstrating strong troubleshooting skills and customer service.
  • Knowledge of computer systems, hardware, and networking fundamentals.
  • Ability to document processes and technical instructions clearly and concisely.
  • Excellent interpersonal and communication skills, with a focus on rapport-building, listening, and questioning skills.
  • Ability to manage time effectively, prioritize tasks, and work within deadlines.

Requirements:

  • Must be a US Citizen and able to work domestically 

Education:

  • Associate degree or higher in Information Technology, Computer Science, or related field. 
  • Relevant certifications (e.g., CompTIA A+, Network+) are a plus.

Benefits:

  • Fully remote
  • Annual stipend
  • Comprehensive Benefits Package
  • Company Match 401(k) plan
  • Flexible PTO, Paid Holidays

Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing hello@Oddball.io

Compensation:

At Oddball, it’s important each employee is compensated competitively and fairly. In alignment with state legal requirements. A range for the included position is listed below. Be advised, actual offer details are determined by job category, job location, and candidate skill level.

United States Wage Range: $50,000 - $70,000

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Etsy is hiring a Remote Senior Information Security Analyst, GRC

Job Description

What’s the role?

We are looking for a Senior Information Security Governance, Risk and Compliance (GRC) Analyst to help Etsy evolve, mature, and grow our governance, risk, and compliance program.

You will play an important role in operationalizing and scaling enduring programs that protect our customers, employees, and our business, reduce security and privacy risk, and foster trust internally and externally. This team helps Etsy keep commerce human, secure, and privacy preserving. 

As the program lead, you will be responsible for orchestrating the operations for the major pillars including our vendor security review process, policy development, risk reviews, and compliance adherence for Etsy and our subsidiaries. You will monitor and communicate progress and collaborate effectively across Engineering, Product, Legal, Compliance, and many other functions and organizations to deliver impact.

This is a full-time position reporting to the Senior Director, Security and Privacy Engineering, and the base salary range will be $114,000 - $148,000 USD per year. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

For this role, we are considering candidates based in the United States, however candidates living within commutable distance of the Etsy Brooklyn Hub, or within the San Francisco area, will be the first to be considered. Even if located within commuting distance of an office, you will have the option to work office-based, flex, or remotely.

Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here.

What does the day-to-day look like?

  • Build, manage and lead our Governance, Risk, and Compliance program

  • Be an ambassador for security and privacy programs to the broader Etsy company and the external security and privacy community 

  • Be a voracious learner and quickly ramp up across the various domains of Security and Privacy in support of the program they’ll own

  • Improve on existing frameworks, processes and standardized templates related to various stages of security & privacy requirements and reviews

  • Contribute to the architecture, maintenance and development of security & privacy controls

  • Build credibility, establish rapport, and maintain strong relationships with collaborators at multiple levels, in different functions

  • Produce transparent and effective communication to stakeholders regarding program progress, flags and decisions throughout its lifecycle

  • Identify gaps in the program’s operations, build scaffolding to fix them, and assess your practices to see if they’re suitably effective

  • Zoom in and zoom out, to see how all the moving parts should tie together, and systemize them into a functioning program aligned to a single set of objectives

  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualifications

Qualities that will help you thrive in this role are:

  • 6-8 years of relevant work experience as a Security Analyst, TPM, or related field 

  • In depth experience in the information security GRC domain within a technology company, specifically

  • Experience working across engineering and non-engineering teams simultaneously

  • Experience driving programs in a change-oriented, fast-paced cross functional environment

  • Excellent communication skills across technical and non-technical collaborators. Great attention to detail and ability to adapt communication for each audience and channel. 

  • Operational approach. Experience creating and driving processes which smooth execution without creating undue burden. Ability to maintain order in times of ambiguity and changing priorities. 

  • Work courageously and proactively to define and contain complicated problems, prioritize effectively, and deliver quickly

  • Able to influence outcomes without relying on reporting lines or organizational hierarchy

  • Have developed or lead a GRC program

  • Passionate about the GRC space!

  • You are an excellent collaborator and know how to communicate effectively with partners and stakeholders

  • You have negotiation skills when it comes to prioritizing work and balancing business needs against security and privacy risk

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+30d

Architect, Information Security

AltisourceBengaluru, India, Remote
javac++.netlinux

Altisource is hiring a Remote Architect, Information Security

Job Description

Responsibilities

 

  • Conduct vulnerability assessments for all types of applications, systems and networks.
  • Communicate security vulnerabilities and corrective actions to various internal groups and validate remediation.
  • Performing code reviews to find vulnerabilities and fix errors overlooked in the development phase.
  • Identify security risks in the software development and deployment process.
  • Utilize commercial and open source vulnerability assessment tools.
  • Perform manual verification of vulnerabilities – reduction of false positives.
  • Create assessment reports and present them to management and technology professionals.
  • Develop metrics for tracking and analyzing vulnerability information.
  • Assist in regular penetration testing.
  • Develop and maintain internal tools and task automation using AI
  • Stay current on information security threats.
  • Train security team members on vulnerability management process and tools.

Qualifications

Required Qualifications & Certifications:

  • Bachelor’s degree in Engineering, Computer science or equivalent
  • 6 to 8 years experience.
  • Possess certification/s related to Vulnerability Assessment such as GIAC, CEH.
  • Must possess excellent written and verbal communication skills.
  • Hands-on experience with performing network vulnerability assessments.
  • Hands-on experience with performing Application scans and code reviews of application codes developed in various technologies.
  • Knowledge of OWASP tools and methodologies
  • Competency with network security and information security concepts and technologies.
  • Thorough knowledge of the Windows OS as well as Linux and Unix variants.

Preferred Qualifications:

  • Experience with vulnerability scanning tools (e.g., Qualys, Nessus, Nexpose, Saint)
  • Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP Webinspect, Accunetix, NTO Spider, Burpsuite Pro)
  • Experience with static analysis tools (e.g., IBM Appscan Source, HP Fortify)
  • Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB))
  • Experience presenting to or training technical audiences a plus.
  • A technical writing experience and/or web development tools is a plus.

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