mobile Remote Jobs

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1h

IT Client Platform Engineer - Linux Systems Development

CloudflareHybrid or Remote
DevOPSRustgolangagileDesignmobileansibleazurec++ubuntulinuxpythonAWS

Cloudflare is hiring a Remote IT Client Platform Engineer - Linux Systems Development

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Locations, Remote US

About the department

You will be joining a team of Client Platform Engineers dedicated to delivering enterprise-level client platform services, development, support, and client enablement for a globally distributed user base. Our team is committed to providing highly resilient and observable services while minimizing manual tasks. We prioritize delivering a positive customer service experience and enhancing user satisfaction.

What you'll do

We are seeking an IT Client Platform Engineer with a focus on Linux management and security to ensure a seamless End User Computing (EUC) experience. In this role, you will address complex hardware, software, and security challenges, collaborating closely with the Enterprise Security, Engineering, and IT Operations teams to resolve security, operational, and user experience issues on a global scale.

  • Solve complex Linux OS configuration problems
  • Provide design, implementation and operational support for the Linux End User Computing (EUC) Platform
  • Seek guidance from the team when needed
  • Be flexible and available for after hours support
  • Assist the team with macOS, Windows, and Linux platform management
  • Provide thoughtful feedback on asks and requirements for new integrations
  • Work collaboratively across geographical and team boundaries to solve problems
  • Work in a team environment
  • Create and update technical documentation
  • Help make your team and cohort teams lives better

Examples of desirable skills, knowledge and experience

  • 2+ years of proven work experience in a systems administration role
  • 2+ years of proven work experience in a systems integration role
  • Hands-on experience with Windows/Linux/Mac OS management platforms
  • Hands-on experience with scripting languages such as Python, Golang, and/or Rust
  • Good understanding of computer systems, mobile devices management platforms and software development best practices
  • Ability to perform root cause analysis on deployment failures and implement solutions
  • Experience with serverless application development, observation, and deployment methods
  • Experience with Infrastructure as Code, Continuous Integration/Continuous Deployment, DevOps, and Agile methodologies
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical guidance, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field or equivalent experience

 

Bonus Points

  • Experience with Jamf Pro, Microsoft Intune, or Ubuntu Landscape
  • Experience with Ansible and Linux system administration
  • Experience with Infrastructure as Code (IaC) frameworks
  • Experience working in the technology/software development industry
  • Experience working in a Service Desk, Help Desk, or Call Center environment
  • Experience developing for Platform as a Service development teams 
  • AWS Technical Certifications
  • Microsoft Azure Technical Certifications
  • Google Cloud Technical Certifications
  • Agile Certification

 

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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1h

Manual QA Engineer - Zero Trust Client

mobileiosqac++androidlinuxpython

Cloudflare is hiring a Remote Manual QA Engineer - Zero Trust Client

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

Locations: Remote US or Remote Canada (Alberta, British Columbia, Ontario or Quebec), or Remote Lisbon, Portugal 

What you'll do

The Zero Trust team is looking for aManual Test Engineer to test and debug our Zero Trust client on physical devices similar to our customers’ devices and infrastructure. You will be working withCloudflare WARP andCloudflare Tunnel, which are network and security-focused applications that enable secure communications between our customers’ devices and their private infrastructure.

As a Manual Test Engineer, you will create, maintain, and execute a suite of manual tests. You will regularly set up,configure, test, debug, and troubleshoot network-related features. You will collaborate closely with WARP client development teams and QA Engineers to understand all features and define and refine product test strategies. Your responsibilities will include maintaining a collection of test devices, efficiently setting them up and configuring them to test various scenarios, and reporting quality status to all stakeholders. 

What you’ll bring

We expect you to be familiar with mobile and client device networking configurations and understand how data is routed to public and private cloud environments. Your passion for understanding how services work will be crucial in debugging issues at all levels. Additionally, you should be adept at distilling complex scenarios into actionable bug reports and working towards resolution with development, product, and QA team members.

Examples of desirable skills, knowledge and experience

  • Extremely curious to understand how a feature works and what edge cases may cause a poor customer experience
  • Empathetic, proactive, and constructive communication skills, verbal and written
  • Experience with manual E2E testing of network-based apps, especially VPNs (e.g. DNS, protocols, throttling, packet loss, etc.)
  • Strong knowledge of L3 to L7 networking technologies such as IP, TCP, UDP, DNS, QUIC, H/3, proxying, routing, switching
  • Strong knowledge and understanding of macOS, Windows, Linux, and mobile client (iOS, Android) platforms and their internals.
  • Strong attention to detail for building test plans and analytical mindset when debugging issues
  • Proficiency with running traffic captures, gathering logs,and preparing test data for reporting
  • Experience setting up and maintaining device labs
  • Experience using one or more Mobile Device Management platforms (MDMs)
  • Can interpret Python code to understand automated tests and framework capabilities
  • Experience with how mobile devices handle switching between cellular and Wi-Fi, roaming, throttling, etc

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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Emurgo is hiring a Remote Senior Information Security Analyst

Who we are:

EMURGO is the official commercial and venture arm of the Cardano Blockchain, a smart contract platform with advanced security assurance - Currently Top 3 of decentralized smart contract platforms and Top 10 of all cryptocurrencies on CoinMarketCap.

As a founding member of the Cardano protocol, EMURGO develops, supports, and incubates commercial opportunities and helps integrate businesses into our blockchain system.

Our businesses include:

EMURGO Fintech develops the best mobile and wallet applications to interact with the Cardano blockchain to serve as a baseline platform for others to build upon

EMURGO Media has developed a social content platform with the Cardano community at its core and positioned for creation, curation, aggregation and monetization of the ecosystem projects and tools.

EMURGO Academy provides Cardano blockchain courses to students and developers looking to start, or transition to, a career in the blockchain industry, as well as executives and entrepreneurs seeking to understand how Cardano blockchain might augment their businesses.

EMURGO Ventures invests in Web3 initiatives, including DeFi and NFT projects, blockchain developer education tools, and other decentralized application projects, especially those with interoperability potential, as well as middleware solutions companies in developed markets.

EMURGO Africa is an investment vehicle that also provides hands-on acceleration and incubation programs, with $100m having been earmarked for investments in Africa, where a key growth driver in the region is the use of lending and borrowing crypto services for daily life.

Job Summary:

The Senior Information Security Analyst at EMURGO is responsible for overseeing the administrative, operational, and technical aspects of our security controls. This role ensures the availability, operation, maintenance, and security of EMURGO’s computer systems, networks, and data, including both web2 and web3 systems. The analyst conducts risk assessments, evaluates security vulnerabilities, and monitors systems to identify and implement priority mitigations. Additionally, the role involves coordinating or supporting ad-hoc information security projects, developing security policies, and ensuring compliance with regulatory standards.

What You Will Be Doing:

  • Monitor and secure EMURGO’s computer systems, networks, and data.
  • Serves as main IT security person responsible for supporting security initiatives in area of responsibility.
  • Oversee SIEM and vulnerability management platforms, and train technical teams.
  • Continuously monitor and report on the security status of EMURGO’s technology systems.
  • Lead incident response efforts and maintain compliance with security standards.
  • Plan and conduct cybersecurity training and tabletop exercises.
  • Manage internal risk assessments and audits, and oversee external partner engagements.
  • Handle certificate management for secure system operations.
  • Evaluate and recommend security products and services, including budget estimates.
  • Maintain detailed records and contribute to developing security policies and procedures.
  • Plan and conduct internal risk assessments and audits. Serves as project manager for risk assessments and pen tests.

What You Bring to EMURGO:

  • Expertise in vulnerability management, risk assessment, and SIEM operations.
  • Broad knowledge of application, network and system security, including cloud environments.
  • Familiarity with blockchain security and smart contract audits.
  • Experience in leading incident response and managing security projects.
  • Proficiency in planning and executing audits and penetration tests.
  • Skills in creating and delivering security training and enforcing policies.
  • A proactive approach to staying updated on security threats and technologies.
  • Attention to detail and a collaborative approach to fostering a security culture.
  • Ability to align security initiatives with business objectives to support growth.

Technical Knowledge and Skills:

  • Thorough understanding of Information Security, including Vulnerability Management, Risk Assessment, Auditing, Response, and Compliance.
  • Extensive knowledge of networks, applications, cloud environments, and system administration.
  • Proficiency in using SIEM and vulnerability management tools.
  • Proficient in shell scripting and managing TCP/IP protocol stack applications, including Telnet/SSH, FTP (CRT), TFTP, DNS, DHCP.
  • Extensive experience with Microsoft Windows domain networks, firewall management, active directory federation services, multi-factor authentication, and VPN.
  • Expertise in wired and Wi-Fi networking, on-site and remote, integrating with cloud-based resources like Google Workspace and secure connections including SaaS and hosted applications.
  • Knowledgeable in data storage, backup and recovery management, and data center operations.
  • Deep understanding of Syslog and SIEM principles.
  • Expertise in operating systems such as Windows and Linux.
  • Proficiency with browsers like Chrome, Edge, and Mozilla.
  • Skilled in various monitoring and investigative tools such as vulnerability scanning, packet analysis, and forensic drive imaging.
  • Familiarity with multiple programming languages and command-line interface operations.
  • Awareness of regulatory and security standards, encryption technologies, and techniques.

Communication Skills:

  • Excellent written communication skills for preparing reports and composing technical documentation.
  • Strong interpersonal skills for effective interaction with co-workers, supervisors, managers, other EMURGO employees, vendors, consultants, and customers.
  • Ability to understand and train others on regulatory requirements, security standards, and EMURGO’s policies, standards, procedures, and vulnerabilities related to technology and security.

Qualification and Experience:

  • Bachelor’s degree in Information Security, Cybersecurity, Information Technology, Computer Science, Engineering, or a related field is required.
  • At least four years of experience in Information Security, including vulnerability management.
  • Preferred certifications: GSEC, Security+, CISM, CISSP.
  • Experience with blockchain technology is preferred.

Employment:

Employment is contingent upon passing a criminal convictions check, a local background check, and is subject to re-check every three years.

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11h

Sales Development Representative- DACH

SnykGermany (Remote)
Salesmobile

Snyk is hiring a Remote Sales Development Representative- DACH

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

 

 

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Role location:Remote in Germany

Our Opportunity

We’re looking for an enterprising, ambitious, German-speaking Sales Development Representative to join our team.

As a member of our fast-growing sales team, you’ll gain insight into how the full sales cycle works, exposure to high-profile customers, a strong technical grounding in our product, and plenty of mentorship and training.

We care deeply about learning and development and will support you as you grow. You’ll have opportunities to learn from experienced Account Executives, including participating in initial demonstrations and gaining a deep understanding of how multiple selling motions work in a high-growth technology company focused on security. You will also have the opportunity to support the DACH team at events in the region.

 

You’ll Spend Your Time:

  • Account mapping and researching potential accounts that fit our Ideal Customer Profile
  • Sourcing qualified contacts using our persona guidelines
  • Leveraging tools to prioritize account outreach
  • Enrolling accounts/contacts in customized sequences
  • Setting meetings and generating pipeline for the sales team

 

What You’ll Need:

  • Fluency in English and German, both written and spoken
  • Ambition, organization, resiliency, and a mindset of continually working to be better
  • Experience building strong, meaningful relationships through expert communication
  • Drive: you strive to exceed your goals and love the challenge of working in a fast-paced environment
  • The ability to collaborate and desire to work in a diverse, high-performing team
  • A passion for learning
  • Excitement about technology and security, and the desire to join a high-growth startup

 

We’d be Lucky if You: 

  • Have experience working in the DACH market
  • Have previous experience with SaaS/PaaS
  • Have previous experience working as an SDR or BDR, especially with outbound experience

#LI-CH2

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

 

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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1d

ASO & Marketing Funnel Optimization Manager

TruebillRemote (USA), San Francisco
mobile

Truebill is hiring a Remote ASO & Marketing Funnel Optimization Manager

ABOUT ROCKET MONEY????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

ASO:

  • Develop and implement a growth strategy focused on incremental ASO improvement while maintaining a consistent testing cadence to maximize app visibility and conversion.
  • Partner with growth team on creative briefs in line with creative best practices and compliance standards.
  • Work independently to create dashboards to analyze data and utilize insights to execute actionable next steps.
  • Collaborate cross-functionally with Product and Engineering teams to devise and execute impactful tests that significantly advance the overall strategy.

Marketing Landing Page/Funnel Optimization:

  • Conduct landing page experiments to improve paid advertising campaigns, focusing on performance analysis and channel optimization.
  • Collaborate on top-of-funnel testing strategies with cross-functional teams to enhance incremental performance and achieve strategic goals.
  • Analyze website conversion data and implement innovative testing methods for improvement.

ABOUT YOU ????

  • 3-5 years of digital mobile marketing experience with extensive knowledge of media buying and scaling an app store presence, preferably in Fintech space but not required.
  • Working knowledge and hands on experience with A/B testing on both platforms and tools like Storemaven, Google Experiments, and Custom Product Pages.
  • Advanced knowledge of business intelligence and keyword research tools like SensorTower, AppAnnie, and AppTweak.
  • Ability to write strong creative briefs for internal and external creative teams with best practices guidance.
  • Self-starter with strong analytical skills in analyzing data, derive insights and make recommendations.
  • Background and hands on execution with Mobile Measurement Partners and data visualization tools e.g Singular and Looker will contribute to the success of this role.

WE OFFER ????

  • Health, Dental & Vision Plans
  • Competitive Pay
  • Matching 401k
  • Unlimited PTO
  • Lunch daily
  • Snacks & Coffee
  • Commuter benefits

Additional information: Salary range of $120,000 - $150,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Rocket Money is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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1d

Senior Analytics Implementation Engineer

UNiDAYS LtdLondon, Nottingham or UK Remote*
DesignFirebasemobileqa

UNiDAYS Ltd is hiring a Remote Senior Analytics Implementation Engineer

*this role is open to remote working within the UK. Successful candidates will be required to travel to their closest UNiDAYS campus (London or Nottingham) on occasion.

The role in a nutshell

The Senior Analytics Implementation Engineer will play an important role in supporting UNiDAYS product, engineering and marketing goals through both maintaining and more importantly improving the way we capture digital data (App and Web) at UNiDAYS.
This role is best suited to those with experience of responsibilities for digital data capture, ideally with exposure to doing so on mobile applications and websites.  Day to day you’ll be responsible for correctly measuring our digital journey and features across all, including the implementation of MarTech tags directly but often in collaboration with our engineering teams.
Beyond day-to-day activity there is an opportunity to take on further responsibility within this role and help to unify and simplify our tracking approach across all platforms enabling us to evolve our tracking estate and supporting our growth aims at UNiDAYS

Day to day responsibilities 

  • Design & write digital data requirements for digital journeys and features based on the needs of the business and work with engineering teams to ensure their correct implementation (Across all platforms) including QA, UAT and Release Monitoring. Primarily within GA4 and Segment
  • Collaborate with our marketing teams to either deliver or consult on the correct implementation of Marketing Technology platforms including the use of GTM where required
  • Lead on data governance for digital data capture proactively working with analysts/reporting teams to identify data integrity issues through to collaborating with engineering teams on resolution through to final resolution
  • Maintain and improve on our existing data capture documentation library to improve self service from analysts and monitor technical analytical debt
  • Work with our engineering teams (with the support of your manager) on key projects, including developing new overarching measurement approaches and standards

What we need from you

  • Intermediate to advanced experience in working with engineering teams consulting and supporting the implementation of tracking solutions
  • Strong communication skills and the ability to translate stakeholder requirements into engineering-friendly solutions. 
  • Intermediate to advanced experience working with Firebase for data capture (owning spec design, UAT and QA)
  • Basic to Intermediate experience working with Google Tag Manager or similar tag management platforms
  • Intermediate to advanced experience working digital analytics and MarTech platforms 
  • A Solid understanding of marketing technology principles and data pipelines 
  • Experience working with Google Analytics 4 (Desirable)
  • Experience working with Segment and Launch Darkly (Desirable)
  • Experience working within a product-centric organisation (Desirable)
  • Experience working within a sprint-focused task environment (Desirable)
  • Exposure of a basic understanding of BigQuery for GA4 (Desirable)

Perks

We've accomplished a lot since we started in 2011, but in many ways, this is just the beginning. This is the chance for you to get in on ground zero. An opportunity to make a difference within the business with global reach. We are the world’s largest Student Affinity Network, with over 22 million verified members in 115 markets including the US, UK, Germany, India, Canada and Australia. We work with 800 of the world’s biggest brands globally, taking their products and services into the hearts and minds of tomorrow’s professionals, delivering engagement, building affinity and sales. You’ll also be working for a Great Place to Work CertifiedTM company who have been recognised on the UK’s Best WorkplacesTM for Wellbeing and UK's Best Workplaces for Women 2022 list. To find out more about our workplace initiatives, see our UKexclusive case studywith Great Place to Work and be sure to visit ourprofilefor more information.

We offer a fast paced, fun & social working environment where you can truly make an impact. We believe that work should enhance and complement your life which is why we leave it up to you to decide where you work. You can choose to work from your assigned campus (either Nottingham or London) or from home, whatever works best for your individual needs. Your manager may request you attend team meet ups at your campus but other than that it is up to you! We work hard atUNiDAYS, but we also believe in fair compensation for hard work. That's why we're pleased to offer all employees full access to our comprehensive benefits package.

Our perks include:

  • 25 days holiday per year increasing with length of service, plus flexible bank holidays
  • Competitive salaries
  • 4pm finishes every Friday
  • Company bonus scheme
  • Company pension scheme
  • Private health insurance (Vitality)
  • Income protection policy
  • Life assurance policy
  • Employee Assistance Program
  • Enhanced parental leave pay
  • Core hours with flexibility around how/when you manage your time
  • Regular team building activities
  • The latest tech and hardware will be supplied from day one
  • Good Vibes Program: we know we’ve all had to adapt to new ways of working andUNiDAYShas always taken pride in the community we’ve created in the office but we’re just as committed to creating an innovative approach to fostering connections and improving engagement outside of the office! We want to boost your remote working experience so think virtual parties, pottery classes, wellness classes and guest speakers just to name a few!
  • Support for home working for all new team members. We will help assess your home set up and you can expense £150 towards any additional furniture you may need to be safe and comfortable when working from home

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. 

 

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1d

Front End Mobile Engineer

Carry1stCape Town,Western Cape,South Africa, Remote
DesignmobileiosUXandroid

Carry1st is hiring a Remote Front End Mobile Engineer

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, fintech, and web3, we scale awesome content in frontier markets by solving hard problems. We develop, licence, and publish games and monetize them effectively with our proprietary platform. We are backed by blue-chip investors like: Andreessen Horowitz, Google, Riot Games, Bitkraft, and Nas.

As a Front End Mobile Engineer, you'll design and implement features for the Carry1st Shop App on Android and iOS. You'll also manage technical debt and uphold our mobile development standards, collaborating closely with UX Designers and Product Management to bring our vision to life.

You will...

  • Build the next generation of consumer products on the Android and iOS platform
  • Develop new user-facing features for both Carry1st Shop’s Android and iOS apps
  • Review and advice on the technical feasibility of UI/UX designs
  • Architect efficient and reusable code and libraries for future use
  • Optimize applications for maximum speed and scalability, resolving any performance issues

What makes you a great candidate?

  • +3 years experience building and releasing Android applications with Kotlin and iOS applications with Swift (bonus if you’ve built mobile games and/or e-commerce apps)
  • Experience with API integration via SDKs and REST
  • Experience with CI/CD and unit testing
  • You show a high degree of ownership and can own/drive projects to completion
  • You show curiosity in the latest Android and iOS technologies and frameworks
  • Experience in producing proof of concepts for new Android and/or iOS APIs, and managing the release of Android and/or iOS applications

What will it be like to work at Carry1st?

Carry1st is a fast-growing, dynamic place to work. And while we are laser focused on building the flagship mobile internet company in Africa, our team is fully remote and 100% global - with people in 25+ countries! At Carry1st, you will…

  • Build awesome, industry-changing products, every day
  • Grow with a VC-backed startup at the intersection of gaming, fintech, and web3
  • Work from anywhere in the world with international teammates
  • Own shares in the Company - enabling you to benefit from the value you create 

Some additional perks…

  • Co-working excursions: Travel to meet your colleagues in cities around the world
  • Awesome equipment: Get everything you need to work effectively 
  • Remote working allowance: Put an additional $600 / year to optimise your WFH experience
  • Learning and development: Attend courses, conferences and training events
  • Social events: Participate in regular company events to relax and connect with teammates
  • Birthday leave: Enjoy a paid day off on your special day  

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us!

Learn more about Carry1st…

  • Andreessen Horowitz shared why they invested in Carry1st
  • VentureBeat announced that Carry1st has raised $27 million to develop and publish mobile games in Africa
  • Remerge hosted Cordel on a podcast to discuss Carry1st and the African gaming market

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1d

Operations Manager IT (REF2913R)

Deutsche Telekom IT SolutionsBudapest, Debrecen, Pécs, Szeged, Hungary, Remote
DevOPSagilesqloraclemobilemongodbpostgresqllinuxbackend

Deutsche Telekom IT Solutions is hiring a Remote Operations Manager IT (REF2913R)

Job Description

Our team is responsible for the mobile communications business in the customer segments PK, GK and Wholesale for both prepay and postpay contracts. The individual value streams in our two ARTs are provided by classic IT applications, but increasingly also by modern, DevOps-based, cloud services. 
Our application portfolio provides cross-segment inventory management and support for the service centers for PK and GK. And also provides the important backend components for the Product Catalogue, Product Order Management and Service Order Management. 
Our agile teams work successfully according to Scrum.

Responsibilities:

  • Database Management: Manage and maintain the app's database, 
  • Process Supervision: Oversee daily processes (e.g., billing, provider transfers, contract modifications), ensuring smooth operation by quickly and effectively resolving any issues.
  • Service Request Handling: Handle internal customer service requests, through SQL commands manually or automatically.
  • Tool Utilization: Use tools and automation solutions to minimize errors during work performed in a live environment.
  • Documentation: Create and maintain detailed documentation of database processes, system updates, and incidents.
  • Security Tasks: Ensure data security and manage compliance with data protection regulations.

Qualifications

  • Linux and Windows knowledge
  • Database knowledge (Oracle, PostgreSQL, MongoDB)
  • Knowledge of Shell scripting 
  • Strong SQL skills and experience in database management
  • Excellent analytical and problem-solving skills, including quick and effective issue resolution
  • Good verbal and written communication skills, including documentation 
  • High level of precision and attention to detail for work performed in a live environment
  • Office applications

Advantages:

  • experience in database administration, application administration, or a related field
  • German knowledge

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Vesta Healthcare is hiring a Remote Russian Bilingual Chronic Disease Management Health Coach (Remote)

Nice to meet you, we’re Vesta Healthcare.

Vesta Healthcare is a specialized medical group focused today on aging adults with long-term home care needs. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, as a key part of the care team. We use a combination of virtual care, home-based and mobile technologies, data integrations and partnerships with home care agencies to make the home an integrated setting of care with patients, and their Caregivers at the center. 

Vesta is the Roman name for the goddess of home, hearth and family. She is the caregiver. Often unseen yet greatly revered, she puts others' needs ahead of her own, keeping the hearth warm so the home and family can function.

We see Caregivers and recognize the power and potential they embody. More than just assistance, Caregivers are eyes, ears and hands in the home. Caregivers play the role of Doctor, Nurse, Pharmacist, EMT and more, but without support or guidance. That is where Vesta Healthcare comes in. Our program provides Caregivers with a personalized clinical team in their pocket. Our team links Caregivers to the people they care for and the other providers involved in their care. It’s an insurance covered benefit, so it’s available to most adults with Caregivers free of charge to them.

We’re looking to add to our team of experts who care deeply about our mission. 

Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our  healthcare system. We're inspired by caregivers and seek to create a platform that recognizes, utilizes and supports the vital role they play.  We strive to  continuously learn, explore, experiment and achieve results. We are here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things (like going to the mall with their grandkids)

The ideal teammate would be…
A Health Coach who is passionate about working closely with members and caregivers to support them on their journey to manage their chronic conditions and acute exacerbations. This Health Coach is excited by working as part of a team to build relationships and coach individuals toward improved health outcomes. 

The ideal teammate would be able to:

  • Work with individuals to help them improve their health and manage their chronic conditions
  • Follow up with your members to provide ongoing support and ensure their success in meeting their health goals
  • Empower members to become an active participant in their own health outcomes
  • Assist member in overcoming barriers to better health
  • Utilize biometric values and motivational interviewing techniques to collaborate with members to drive to improve clinical and health outcomes

Would you describe yourself as someone who has:

  • Experience speaking with members about disease and chronic care management (required)
  • Health Coaching Certification or Bachelors in Health and Wellness to help people improve their overall health and manage their chronic conditions (required)
  • At least 1 year of recent health coaching experience (required)
  • Bilingual in English AND Russian (required)
  • Motivational interviewing training/experience
  • Customer-centric focus with ability to build relationships and gain trust quickly
  • Proven administrative abilities, with strong computer and software application skills
  • An obsession with helping others improve their health
  • The ability to work independently and is organized, tech-savvy, and highly motivated

In addition to amazing teammates, we also offer:

  • Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
  • Paid vacation
  • Paid Sick/personal days
  • 12 paid holidays
  • One time reimbursement to set up your home office
  • Monthly reimbursement for internet or other home office expenses
  • Monthly gym reimbursement to be used for gyms, online classes, etc
  • Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
  • Voluntary benefits such as Pet, Home and Auto, Legal Insurance plus more
  • Pre-tax Flex Spending/Dependent Care/Transit accounts
  • 401k plus match

Pay range is $24.50-$25.50 hourly. (The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level).

If yes, then we look forward to speaking to you!

Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. 

At Vesta Healthcare, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers in the home!  If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate Vesta Healthcare email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate Vesta Healthcare domain. If you have any concerns that outreach might not be legitimate, please reach out to hr@vestahealthcare.com for confirmation.

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1d

Principal Product Designer, Bitcoin

SquareSan Francisco, CA, Remote
Designmobile

Square is hiring a Remote Principal Product Designer, Bitcoin

Job Description

From the beginning, Design has played a profound role in how we redefine the concept of money at Cash App. Our brand, from marketing to product, is one of, if not the, most critical differentiators we possess.

Design at Cash App is a leading voice in the strategy of the company and operates as a functional organization reporting to the CEO and spanning Product Design and Brand Creative, connected by rich disciplines including Operations, Writing and Customer Insights. 

Job Description

As a Principal Product Designer on Bitcoin, you will help define the role of Bitcoin at Cash App, lead and execute major product initiatives, and work with the other discipline leads to set strategy and nurture a high performing team. You will collaborate with other teams in Financial Products, and serve as a resource and mentor to other designers across the org.

You will report to our Head of Product Design.

You will: 

  • Be accountable for the craft of the experiences and interfaces that our customers interact with 
  • Promote an inclusive environment for creativity and growth, and facilitate connections across teams and disciplines 
  • Play a role across the organization and make strategic design decisions as a partner to Business, Product and Eng and be a voice for leveraging design across the organization 
  • Bring comfort and expertise in technical environments, including knowledge of the mobile client-side development process
  • Help establish and evolve principles, frameworks, standards and processes for the discipline
  • Be an influential voice at the leadership level alongside peers in Product, Engineering, Data Science and Customer Insights
  • Be an influential consultant and voice across other disciplines, such as Marketing, Customer Support and People
  • Actively contribute to Design team culture and take ownership for Inclusion & Diversity efforts

Qualifications

You have:

  • Experience as an influential design leader who delivers impactful, strategic work that moves a business forward

  • A keen systematic and visual eye, and an understanding of how to use creativity to meet team goals

  • Experience collaborating with leadership to inform product development processes and an understanding of how to solve product challenges across platforms

  • A clear point of view on design direction, an openness to new ideas and a bias for transparency and communication

  • Passion and commitment to the customer, your teammates, and our mission

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1d

Software Engineer, Client Platform Engineering

SquareMelbourne, Australia, Remote
DevOPSagileterraformmobileiosgitrubydockerlinuxpython

Square is hiring a Remote Software Engineer, Client Platform Engineering

Job Description

The Client Platform Engineering (CPE) team is responsible for architecting, developing, and operating a mission-critical platform used by all Blocks, including employee laptops, desktops, and tablets. CPE follows best practices such as using infrastructure as code and employs innovative approaches to ensure reliability and security while minimizing operational costs. The team is dedicated to a CI/CD workflow with automated testing, promotion, and deployment processes. CPE also follows a site reliability approach to service ownership, focusing on data-driven decision-making and alerting. The team supports a large fleet of clients running macOS, iOS, Windows, Chrome OS, and Linux operating systems.

We are currently seeking an experienced Software Engineer (SWE) with proficiency in DevOps practices and tools to join our team. The ideal candidate should have a strong background in Software Engineering and a deep understanding of DevOps principles. As an agile team, we promote pair programming, continuous learning of new technologies, and pushing the boundaries of our field to foster innovation. We actively contribute to open-source projects, present at conferences, and shape industry discourse through our innovative approach and expertise.

Key Responsibilities:

  • Oversee the complete lifecycle of various employee devices, coordinating with Information Security, IT Logistics, and Servicedesk teams to ensure a seamless user experience.
  • Strategize and implement code for various client endpoints, including macOS, ChromeOS, Windows, iOS, and Linux systems across laptops, desktops, and virtual devices.
  • Utilize DevOps tools such as Terraform Cloud for architecting, developing, and operating the client platform.
  • Construct and manage CI/CD pipelines to integrate changes and deploy them to production in carefully tested environments.
  • Implement automation for monitoring and alerting services using tools such as Datadog or LogScale (Humio) to drive data-based decision-making and effective alerting.
  • Streamline the software patching and deployment process through automation.
  • Manage configurations and maintain system states using appropriate configuration management tools.
  • Facilitate data-driven policy decisions by creating and querying streams of fleet data.
  • Promote the implementation and maintenance of infrastructure as code practices, leveraging industry best practices and innovative solutions.
  • Collaborate with cross-functional teams to ensure smooth CI/CD workflows for testing, promoting, and deploying changes.
  • Document new processes and update existing procedures as required.
  • Provide support across a diverse fleet of client systems running macOS, iOS, Windows, Chrome OS, and Linux, ensuring optimal reliability, security, and performance.
  • Mentor and support junior engineers, fostering their professional growth and development.

Qualifications

  •  
  • 4+ years of professional experience in an IT Engineering environment.
  • Robust understanding of CI/CD workflows, automation frameworks, and industry best practices.
  • Familiarity with cloud-based technologies and best practices, particularly with Amazon Web Services and/or other cloud platforms.
  • Prior experience in a DevOps role, with proficiency in Terraform Cloud and other relevant DevOps tools.
  • Experience with administration of various operating systems, including but not limited to macOS, and proficiency with MDM (Mobile Device Management) software administration.
  • Proficiency with at least one high-level programming language such as Python, Ruby, Go, or Swift.
  • Working knowledge of a range of technologies, including Git, SaltStack, Munki, MDM, Osquery, CI/CD, Zero-Trust Networking, Docker, and Cloud Infrastructure.
  • Ability to thrive in a fast-paced and dynamic environment with the capability to prioritize tasks and manage time effectively.
  • Exceptional problem-solving and troubleshooting skills.
  • Strong communication and collaboration skills.
  •  

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1d

Senior Regulatory Compliance Program Analyst

XeIrvine,California,United States, Remote Hybrid
mobileapi

Xe is hiring a Remote Senior Regulatory Compliance Program Analyst

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Reporting into the Deputy Head of Global Compliance  (HOC), the Senior Regulatory Compliance Program Analyst is responsible for supporting the implementation and ongoing oversight of the global  Compliance regime including but not limited to performing regulatory filings, assisting with independent reviews or examinations, and conducting regulatory assurance reviews designed to ensure the program complies with regulatory requirements and internal policies.  In addition, you will be responsible assisting in the oversight of the Financial Crime Compliance, ensuring that Xe’s products and services offered are in compliance with local regulatory obligations and the operations are consistent with regulatory requirements and conditions.

Our principles   

  • AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
  • RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
  • COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do;

In coordination with the compliance officers in all jurisdictions, key responsibilities will include;

  • Coordinating efforts to ensure monitoring and oversight of key program pillars are executed on according to required cadence;
  • Partner with business stakeholders to maintain up to date knowledge and expertise on core business activities and assists in the analysis of proposed business initiatives from a risk based regulatory perspective;
  • Support in the review, updating, or drafting of regulatory training material delivered to the business.

Compliance Governance

  • Assist the HOC with ensuring Compliance polices are up to date and the compliance risks are managed appropriately;
  • Compile and present monthly Regulatory Compliance MIs to HOC and Global Head of Risk & Compliance.
  • Maintains systems and procedural excellence through regular Compliance assurance monitoring, effective root cause analysis and continuous improvement and acts as Risk Monitor / Individual Controller for nominated risks within the Risk Matrix;
  • Raise recommendations to the  HOC  in relation to policy exceptions and issues escalation.

Commercial & Business Partnership

  • Support the Compliance culture by becoming a trusted advisor and partner to the business and managers in relation to regulatory compliance issues and responsibilities;
  • Lead  by example to proactively strengthen the compliance culture across the businessand strive to embed strong working relationships between compliance/risk function and the business (e.g. L&D function);
  • Recommend actions to the HOC to rectify risk areas and seek agreement of ownership and timeframe from HOC. Track completion of agreed actions until resolution.

Who you are;

  • Able to demonstrate a track record gained through working within a similar role within the financial industry for a minimum of 5 years;
  • Bachelor degree in business, finance, law enforcement, legal studies or a related field. May be substituted with equivalent work experience in Compliance within the financial industry;
  • Knowledge of key AML regulations, including Bank Secrecy Act (BSA) requirements,preferred to have practical work  experience assisting Compliance programs in compliance
  • You will have a detailed and broad understanding of legal/regulatory and compliance;
  • You will have strong people skillsand experience of managing multiple projects across various teams;
  • You will possess a strong ability to articulate and communicate risk/compliance issuesacross all levels and hierarchies in the business (from team members, managers, directors to the board);
  • Demonstrate project management skills and management skillsnecessary to produce work in accordance with professional standards;
  • Ability to assess complex activities to identify potential compliance and/or operational risks.

  • Salary range from $60,000 to $80,000 per year, plus a discretionary bonus
  • Paid Time off (Vacation, Sick & Public Holidays) 
  • Personal Days 
  • Discounted Euronet Employee Share Purchase Plan (ESPP) 
  • Retirement Plan (401k, IRA) 
  • Health Care Plan (Medical, Dental & Vision) 
  • Plumm Mental Health and Wellbeing Platform 
  • Volunteering day for a charity of your choice 

 

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com 

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1d

Regulatory Compliance Service Delivery and Support Analyst

XeIrvine,California,United States, Remote Hybrid
mobileapi

Xe is hiring a Remote Regulatory Compliance Service Delivery and Support Analyst

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Reporting into the Deputy Head of Global Compliance (HOC), the Service Delivery and Support Analyst within Regulatory Compliance is responsible for ensuring that key systems, applications, processes and procedures are adequately designed and operating effectively to ensure that the firm remains in compliance with all regulatory obligations.  In addition, you will be responsible for ensuring that Xe’s products and services offered are in compliance with local regulatory obligations and the operations are consistent with regulatory requirements and conditions.

Our principles   

  • AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
  • RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
  • COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do;

Service Delivery & Support Analyst

In coordination with the compliance officers in all jurisdictions, key responsibilities will include;

  • Monitoring Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)to ensure the department is aligned with the business and regulatory performance expectations
  • When necessary, augment and adjust KPI’s and KRI’swhen the business needs and risk appetite dictates.
  • Monitor vendors and vendor-managed applications to ensure the vendor is in line with established Service Level Agreements.  Escalate and manage when issues arise that could impact key program requirements.
  • Work closely with Business Process Improvement team to identify areas of enhancement and improvement for the department.
  • Track and Coordinate Issues that arise from regulatory exams, internal audits, and independent reviews, and ensure the department stays on track to meet remediation timeframes as defined by management responses to the recommendations from the relevant third-party stakeholders.
  • Key Point of Contactand administrator for department channels of communication, including change notice events and critical notifications.
  • Assist Heads of Compliance with their regulatory examinations, including as a key point of contact for audit support.
  • Manage and maintain the directory of policies and procedures.  Ensure that polices and procedures are reviewed on a regular basis and updated to reflect current business practices, risk appetite, and regulatory requirements.
  • Monitor and stay abreast of key regulatory changes and laws/regulations.  When necessary, work with the training team to develop and deliver training to ensure business is aware of their responsibilities related to changes.
  • Coordinating efforts to ensure monitoring and oversight of key program pillars are executed on according to required cadence;
  • Partner with business stakeholders to maintain up to date knowledge and expertise on core business activities and assists in the analysis of proposed business initiatives from a risk based regulatory perspective;
  • Support in the review, updating, or drafting of regulatory training material delivered to the business.

Compliance Governance

  • Maintains systems and procedural excellence through regular Compliance assurance monitoring, effective root cause analysis and continuous improvement and acts as Risk Monitor / Individual Controller for nominated risks within the Risk Matrix;
  • Raise recommendations to the HOC  in relation to policy exceptions and issues escalation.

Commercial & Business Partnership

  • Support the Compliance cultureby becoming a trusted advisor and partner to business and managers in relation to regulatory compliance issues and responsibilities;
  • Lead  by example to proactively strengthen the compliance culture across the business and strive to embed strong working relationships between compliance/risk function and the business (e.g. L&D function);
  • Recommend actions to the HOC to rectify risk areas and seek agreement of ownership and timeframe from HOC. Track completion of agreed actions until resolution.

Who you are;

  • Able to demonstrate a track recordgained through working within a similar role within the financial industry for a minimum of 5 years;
  • Bachelor degree in business, finance, law enforcement, legal studies or a related field.May be substituted with equivalent work experience in Compliance within the financial industry;
  • Knowledge of the regulatory landscape and key program pillar requirements across the globe.
  • You will have a detailed and broad understanding of legal/regulatory and compliance;
  • You have a in-depth knowledge of key reporting and data analytics tools (Power BI, Tableau, etc.)
  • You will have strong people skills and experience of managing multiple projects across various teams;
  • You will possess a strong ability to articulate and communicate risk/compliance issues across all levels and hierarchies in the business (from team members, managers, directors to the board);
  • Demonstrate project management skills and management skills necessary to produce work in accordance with professional standards;
  • Ability to assess complex activities to identify potential compliance and/or operational risks.
  • Salary range from $83,000 to $102,000 per year, plus a discretionary bonus
  • Paid Time off (Vacation, Sick & Public Holidays) 
  • Personal Days 
  • Discounted Euronet Employee Share Purchase Plan (ESPP) 
  • Retirement Plan (401k, IRA) 
  • Health Care Plan (Medical, Dental & Vision) 
  • Plumm Mental Health and Wellbeing Platform 
  • Volunteering day for a charity of your choice 

 

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com 

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1d

Customer Relationship Manager

XeSydney,New South Wales,Australia, Remote Hybrid
mobileapi

Xe is hiring a Remote Customer Relationship Manager

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.   

Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 350,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments.   

At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first.   

We are proud to be part of Euronext Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our three key brands – XE, HiFX and Ria Money Transfer – to become the business that XE is today.  


The purpose of the Customer Relationship Manager is to effectively manage customer complaints, ensuring the reputation of Xe is protected and that all complaints are handled within regulatory guidelines.  

Working closely with the wider management team and support teams across the business, the jobholder will lead from the front in ensuring a high-quality service is being delivered to customers. This will include providing feedback to managers on individuals and processes, highlighting any concerns and making recommendations for improvement. 

Our principles 

AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 

RESPONSIBILITY- We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 

COMMUNITY- We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do 

  • Investigate and handle global level 2escalated complaints (written and verbal) for consumers and small businesses through to resolution, in line with the approach and timescales outlined in the complaint handling policy. This includes taking live escalated complaint calls and making proactive calls to clients throughout the handling of a complaint.   

 

  • Exercise own judgement in the specific approach to take with individual complaints (written/verbal, timing of contact) and making informed and well-reasoned decisions in the event of financial outlay (gestures of goodwill).  

 

  • Assist Compliance/Risk with compiling cases and regulatory reporting.  

 

  • Review any customer feedbackand respond where required. Daily management of customer feedback (Trustpilot/CSAT/Delighted surveys), providing responses and analysing trends. 

 

  • Provide monthly MI and associated commentaryto internal parties on Complaints and customer feedback as required– including identifying key trends, conducting root cause analysis and making recommendations for process improvement as appropriate to prevent reoccurrence. 

 

  • Complete any complaint logs daily, ensuring all data and commentary is accurately entered. 

 

  • Assist team members in Care and other support teamswith Level 1 complaint responses, ensuring responses are within required regional timescales, working closely with Supervisors and Managers to address any training or coaching needs of individuals.  

Success Measures/KPIs 

  • The quality of the complaint handling will be monitored via audits. 
  • The quality of complaint resolution will be monitored against complaint regulatory body decisions.  

Who you are 

  • Previous experience of managing escalated complaints in a financial services industry is essential.  
  • Excellent verbal and written communication skills are needed in order to understand a client’s complaint and explain complex processes in a clear, straightforward but effective way.  
  • A solution focused approach is required to persistently follow matters through to resolution  
  • A high level of drive and motivation are necessary to achieve results whilst working cross departmentally, providing feedback and managing expectations at all levels, senior management through to team level.  
  • The job holder should be quality driven, ensuring accurate data integrity and adherence to all processes. A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  
  • The ability to work under pressure is essential, as is being someone who is change orientated.  
  • A strong team worker is required, with the ability to build and maintain strong cross functional working relationships.  

 
Desirable 

  •  Experience of writing and presenting reports 
  • Competitive market-based salary
  • Annual Discretionary Bonus
  • Superannuation
  • Healthcare
  • 20 days annual leave increasing with each year of service (capped at 25 days)
  • Paid day off for your Birthday
  • Discounted Euronet Employee Share Purchase Plan (ESPP)
  • Plumm Mental Health and Wellbeing

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com 

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1d

Business Process Improvement Analyst, Compliance

XeIrvine,California,United States, Remote Hybrid
mobileapi

Xe is hiring a Remote Business Process Improvement Analyst, Compliance

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

Our principles   

  • AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
  • RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
  • COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do

  • Identify key optimisation areas to improve processes and the user experience to gain efficiencies and reduce customer friction
  • Implementation of new Compliance systems that directly assist with Xe’s move towards a global operating model and to help increase operational efficiency
  • Act as key point of contact for business and compliance teams to support both the compliance and business strategy
  • Managing systems and controls, sample testing and adjusting rulesets across all the compliance operations systems to ensure regulatory requirements are met, operational efficiency is maintained and to detect, prevent and deter financial crime
  • Develop and implement operational processes and procedures in line with group or local policies
  • Continuously reviewing and updating processes and procedures in line with regulatory and business change and manage roll out accordingly
  • Ensure Compliance Operations Team members are adequately trained enabling them to work within the financial crime environment including but not limited to AML, Counter Terrorist Financing, Financial Sanctions, Anti-Fraud etc.
  • Create a customer-focused culture that has a clear understanding of risk and an innovative can-do mindset that achieves both the regulatory objectives and a good customer experience
  • Maintain high levels of performance at all times including situations with challenging timeframes and complex situations and scenarios
  • Identify and escalate emerging issues or concerns with the ability to manage issues from identification to resolution

Who you are:

  • A minimum of 3 years’ experience within a FX/Payments industry or within a similar regulated organisation
  • A demonstrable understanding of legal/regulatory compliance surrounding the compliance operations function
  • Ability to identify, mitigate and communicate risks and issues that have the potential to impact the overall client experience
  • A self-starter who fosters a positive, inclusive, collaborative team culture by maintaining open professional communications and being a team player
  • Salary range from $46,000 to $50,000 per year, plus a discretionary bonus
  • Paid Time off (Vacation, Sick & Public Holidays) 
  • Personal Days 
  • Discounted Euronet Employee Share Purchase Plan (ESPP) 
  • Retirement Plan (401k, IRA) 
  • Health Care Plan (Medical, Dental & Vision) 
  • Plumm Mental Health and Wellbeing Platform 
  • Volunteering day for a charity of your choice 

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1d

Customer Care Expert

XeMadrid,Community of Madrid,Spain, Remote Hybrid
mobileapi

Xe is hiring a Remote Customer Care Expert

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas. 

 We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world. 

The purpose of the Customer Care Expert role is to respond to inbound and outbound calls from our Global customer base working within a highly effective Care team, who will provide help and support for Xe’s global consumer and SME customer base.

The Customer Care Expert will consistently deliver outstanding levels of service across all contact channels.

The outcome of this role will be that Xe’s customer’s regardless of region receive the best possible support during their engagement with Xe.

Our principles   

  • AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery 
  • RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility 
  • COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community 

What you’ll do;

  • Respond to inbound calls from our global customer base, assisting customers with questions about their money transfers and services we offer, and aiming to resolve on first call
  • Make outbound calls to customers – either following up on queries or obtaining information that is needed to complete their transfer.
  • Communicate with customers via digital channels.
  • Develop rapport with customers, providing trusted answers and positioning Xe as the customer’s ‘go-to’ money transfer provider
  • Identify customers with a propensity to require high value money transfer services
  • Drive awareness and adoption of self service for support, amongst Xe’s consumers
  • Communicate with internal teams as required to ensure query resolution is timely and professional, taking ownership, following up and escalating as required.
  • Resolve low level complaints by using established objection handling techniques and determining the appropriate way forward.
  • Build a deep understanding of Xe’s services, products and processes, in order to optimize first call resolution and customer outcomes.
  • Adhere to global processes, actively monitoring own performance to ensure achievement of individual targets and KPIs.
  • Contribute feedback on our customer facing digital tools, and how to optimize self-serve for our customers, thus reducing customer effort.
  • Demonstrate a learning mindset and active approach to improving individual performance. Embrace feedback and coaching opportunities to optimize individual performance
  • Success measures/KPIs
  • Success for this role is measured via a range of quantitative and qualitative measures including call volumes, talk time, first call resolution achievement.
  • Delivering an excellent customer experience is key. This role is also be measured against our Quality Assurance framework, which seeks to ensure excellence at every interaction, and overall customer satisfaction.

Who you are:

  • Excellent English verbal and written communication skills
  • Strong customer focus with previous experience in supporting customers in a phone-based role and digital servicing
  • Experience of delivering against individual targets and metrics
  • Ability to adhere to standardised process
  • Relishes working in a fast paced, target driven environment
  • Numerate with ability to digest individual performance metrics, and use data to optimise performance and achieve targets
  • Ability to build deep knowledge of Xe’s business and customer proposition
  • Ability to work as part of a global team, sharing best practice and working collaboratively to raise the bar across the organisation

Desirable

  • Previous experience within FX/Payments/Banking customer services role
  • Hours: 40 hours with shifts Monday to Sunday (including Bank Holidays) over a varying shift pattern between the hours of 8am and 8pm
    • Competitive Salary & Discretionary Bonus 
    • 3 weeks paid vacation 
    • 5 Personal Days  
    • Paid day off for your Birthday 
    • Healthcare 
    • Life & Disability insurance 
    • Matched employer RRSP contribution (subject to limits) 
    • Discounted Euronet Employee Share Purchase Plan (ESPP) 
    • Plumm Mental Health and Wellbeing  
    • Volunteering day for a charity of your choice 

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com 

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1d

Customer Care Representative

XeManila,Metro Manila,Philippines, Remote Hybrid
swiftmobileapi

Xe is hiring a Remote Customer Care Representative

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.

The role is responsible for delivering the day-to-day services across the Ria and Xe. The key focus is to ensure that all serviced channels such as chats, phones and tickets,  are offered in an efficient and timely manner with least interruption to the customer. To be successful you should have excellent interpersonal skills and be highly organized.

Our principles

  • AMBITION - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
  • RESPONSIBILITY - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
  • COMMUNITY - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

What You'll Do:

  • Responding to customer inquiries via phone, email, and social media platforms in a timely and professional manner.
  • Resolving any customer complaints or issues in a swift and effective manner, while maintaining a positive attitude and ensuring customer satisfaction.
  • Educating customers on Xe's range of products and services and helping them choose the best options for their needs.
  • Ensuring accurate and timely data entry of customer information and transactions into the company's system.
  • Collaborating with internal teams to improve customer experience and identify areas for optimization.
  • Staying current with industry trends, customer feedback, and company policies and procedures.
  • Maintaining a high level of professionalism and adhering to company standards at all times.

Who you are:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least 1 year of experience in a customer service or customer support role.
  • Exceptional communication skills, with the ability to listen actively, empathize, and communicate information effectively.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency with Microsoft Office and CRM software.
  • Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.
  • Willingness to adapt to changes and learn new things in a constantly evolving industry.
  • Competitive Salary and Allowances
  • HMO/Dental/Life Insurance Benefits on Day 1
  • Paid Time Off (SL/VL) with Leave Conversion
  • 13th Month Bonus and Performance Bonus

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce.  A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects. 

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone.  This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on recruitment@xe.com 

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1d

Product Manager

XeDenver,Colorado,United States, Remote Hybrid
jiraDesignmobilescrumapiqa

Xe is hiring a Remote Product Manager

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 490,000 locations in 160+ countries around the world we believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

We’re looking for a data-driven, results-oriented Product Manager to join our public-facing website team in Denver. You will be responsible for driving the execution of the team’s roadmap for millions of users worldwide. You will partner with technology, design, and marketing to evolve the riamoneytransfer.com experience and contribute to product features that generate customer and business value. Don't miss this exciting opportunity to shape the future of money transfer.

What You'll Do

  • Collaborate with design, engineering, and line-of-business teams as a cross-functional leader to drive the execution of the product roadmap;
  • Handle day-to-day management of Jira backlog to create epics and user stories that support the execution of the product roadmap;
  • Combine data analytics, product metrics, user experience research, competitive and market analysis, and company goals to inform prioritization of the product backlog;
  • Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends, and risks/opportunities for both short and long term;
  • Collaborate with and lead cross-functional teams including, but not limited to: scrum, infrastructure, API, and QA to drive delivery;
  • Define A/B and/or multi-variate tests to validate new ideas and features;
  • Perform User Acceptance Testing per release requirements;
  • Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wireframes, and product requirements to support development;
  • Help define new product features or optimizations of existing products, and incorporate them into the roadmap;
  • Define products and services that deliver frictionless and innovative experiences;
  • Create concise, compelling business cases that lead to buy-in from managers and senior leaders;
  • Engage with stakeholders to ensure alignment and clear communication of goals and progress;
  • Identify opportunities for automation and process improvement to enhance efficiency and productivity.
  • 3 – 5 years of experience in product management / building products preferred;
  • Bachelor’s degree in computer science, business administration, or related field;
  • Understanding of web technologies such as browsers, HTML, JavaScript, and web applications;
  • Experience with SEO tools such as SEMRush and Google Search Console;
  • Understanding of Content Management Solutions such as WordPress, Prismic, or headless CMS’s;
  • Experience in software development practices and agile methodology – JIRA is preferred;
  • Experience with tools of our stack like Amplitude Analytics, Segment, and Iterable;
  • Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions;
  • Creativity, resourcefulness, and a detail-oriented approach;
  • Strong communication skills and fluent in English;
  • Ability to articulate the "why" behind product decisions clearly and leverage data to get buy-in from other stakeholders;
  • Experience shipping products to users and understanding what makes a good product;
  • Start-up experience; ability to wear many hats and understand the whole product and how its pieces interact;
  • Proficiency in optimizing event tracking: understanding what should be tracked, how it should be structured, and the taxonomies that should be applied;
  • Strong problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment

Bonus points for:

  • Experience with Figma;
  • Experience in the fintech industry;
  • Experience with web design and development;
  • Familiarity with international money transfer systems and compliance requirements;
  • Knowledge of user-centered design principles and practices;
  • Medical, Dental & Vision Insurance
  • 401K Plan with Match
  • Employee Stock Purchase Plan
  • Paid Vacation / Sick Leave
  • Hybrid Work Schedule
  • 1 month per year to work remotely anywhere in the world
  • Tuition Assistance
  • Growth Opportunities
  • Corporate gatherings, team bonding events, and much more!

The range in Colorado for this position is $100,000 - $125,000. Actual starting compensation may vary based upon work experience, and skills.

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2d

Hospitality Operations Manager

Kasa LivingRemote
Salesmobilec++

Kasa Living is hiring a Remote Hospitality Operations Manager

The Role

Kasa is looking to add a highly motivated individual to join our Property Operations team to oversee a one-of-a-kind property in Detroit, MI. As a Hospitality Operations Manager, you will have responsibility for the on-the-ground operations of this property, including management of physical and technical challenges. You will also serve as the face of Kasa on the ground for Kasa guests and building residents.

In this role, you will work closely with Kasa's centralized Property Operations support team and Guest Experience team to make the property successful and safe for all of our guests and residents. It takes a special person to oversee this property, and we hope you're excited by the challenge!

About the Team

This role is in our Property Operations department. Our mission is to ensure our guests have a seamless experience from the time they arrive until the moment they depart. Our team members are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.

Day in the life of a Kasa Hospitality Operations Manager

Like many operations roles, there is no ‘typical day'. Your role will involve a wide range of activities tending to the Kasa property in your care. These activities will be a mixture of recurring property management tasks and activities requiring more urgent attention. Managing, prioritizing, and carrying out on-site tasks is crucial for this role.

You will routinely assess units and the overall building for condition and upkeep, as well as assist guests and residents with their needs as they arise. This includes replacing broken items, coordinating with our housekeeping partners to maintain a high level of building cleanliness, and searching for potential areas for improvement. You'll need to take the initiative to identify and execute building improvements while being financially prudent. An important component of the role will be to maintain proper logs and certifications to keep the building in compliance.

During emergencies, you will be the primary party responsible for providing support for lockouts, last-minute requests, and assisting with other guest issues. As our eyes and ears on the ground, you will also work with our Trust and Safety team to implement on-site security protocols and be present at the property to personally oversee the departure of problematic guests.

Working closely with other teams at Kasa and utilizing Kasa's communications and scheduling tools will be crucial to coordinating on-the-ground operations. You will have the opportunity to collaborate with operations managers in different markets to share best practices and support each other!

Back of house aspects:

  • Define and build out the Kasa management playbook for the property - you will determine processes, best practices, systems & tools to ensure the property is operating smoothly
  • Ensure the property remain in compliance with various City and State reporting requirements
  • Oversee contracted Housekeeping partners and external vendors and delegate daily tasks as needed
  • Oversee preventative maintenance efforts property-wide
  • Partner with the Kasa Procurement team to establish PAR levels for operating supplies and ensure orders are placed on a regular basis, with an eye towards fiscal prudence
  • Inspect and provide feedback to housekeeping partners to ensure cleanliness standards are upheld throughout the building

Guest Experience

  • Serve as the face of Kasa to guests in the building, as well as the neighborhood at-large
  • Ensure guest access points are always in good working order, allowing for a seamless, pleasant arrival, and departure experience
  • Provide ad-hoc emergency support for lockouts, time-sensitive requests, and other guest issues

In one year, you will succeed at Kasa by having:

  • Effectively and efficiently achieved a superior guest experience by leveraging on-site resources combined with Kasa's tech-enabled centralized systems
  • Become a respected leader and thought partner by the Kasa leadership team
  • Achieved market-leading guest reviews and RevPAR penetration ahead of forecast
  • Cultivated at least one working relationship with a community partner that provides unique benefits for guests of the properties
  • Established at least one new source of top-line ancillary revenue
  • Developed a plan for each property to capture a larger market share and stronger brand presence in its second year of operations

Experience

  • 5+ years of work experience, ideally in the hospitality or service industry
    • You have an innate ability to serve a diverse base of guests and deliver experiences with a service mindset
    • You are comfortable "rolling up your sleeves" as a boutique hotel manager and can "run the show" autonomously
    • You thrive in an environment with constantly shifting priorities and are able to be flexible and adaptable at a moment's notice, potentially on nights and weekends
    • You have a mix of both front-of-house and back-of-house work experience, giving you unique insight into the total operations of a property
    • You have excellent time management skills and enjoy juggling multiple time-sensitive projects at the same time
  • You understand how to deliver an excellent guest experience while remaining financially prudent
    • You have a passion for and track record of creating magical experiences for guests and clients
    • You have a proven history of meeting or exceeding budgeted revenue and expense targets
  • You are outgoing and able to "read the room" extremely well, being able to proactively address issues before they impact a guest's stay
  • You are comfortable navigating spreadsheets and are technically savvy, willing to use new technology systems including virtual communication tools as a way to collaborate with a fully remote team while juggling guest issues
  • You are open-minded towards new forms of hospitality and personnel management
  • You are plugged into the Detroit City community or have a passion for forming strong community bonds within new neighborhoods
    • You have a keen sense for what the new local hot spots are and can be a source of knowledge to guests, helping to curate unique local experiences
  • Travel is part of your DNA and you have a passion for the hospitality, tech, and real estate industry
  • This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance

 

Plus if...

  • You've worked for an alternative hospitality brand in the past
  • You've had experience with sales (corporate, groups, and leisure)
  • You've implemented or executed a robust preventative maintenance program

 

Want to learn more about the Kasa experience? Save 15% on kasa.com

 

Benefits

  • Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.

  • ???? Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. 

  • ???? Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work.

  • ???? Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the work day.

  • ???? 401(k) plan: As you invest in yourself and your future, Kasa invests in you too

  • ???? The Pay:The starting base pay range for this role is between $62,000 and $65,000 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.

  • ???? Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.

  • Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

 

Who We Are

Kasa is a Real Estate Technology company that is building a global accommodations brand unlike any other.We partner with owners of multifamily, single-family, and boutique hospitality properties, transforming underutilized real estate into stylishly furnished, professionally managed units that cater to business and leisure travelers alike. We tookthe best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, trustworthy, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays. Our guests enjoy seamless check-ins, spacious apartments, and attractive amenities, helping them feel right at home. If anything comes up, our remote guest experience team is available 24/7, ensuring our hospitality is always felt, though rarely seen.

Kasa is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need.

Kasa Living is an E-Verify participant.We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the form i-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.

Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.

The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this articlefrom consumer.ftc.gov for more details.

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2d

Senior Engineering Manager

Second NatureLondon,England,United Kingdom, Remote Hybrid
B2Cmobile

Second Nature is hiring a Remote Senior Engineering Manager

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that’s 10% of the NHS budget). What’s shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature.

We’re here to help people take control of their health. By bringing together the latest behavioural science, psychology, technology, and the talents of our incredible team, our mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our habit-change programme – delivered digitally through mobile and web apps – helps people to transform their lifestyle, lose weight, and ultimately reduce their risk for serious conditions such as type 2 diabetes and heart disease.

About us:

  • We've positively changed the lives of over 250,000 people
  • We're rated 'Excellent' by over 7k of our members on Trustpilot
  • We're growing extremely quickly & are now a profitable business
  • We’re one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health
  • We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes, and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future
  • Our team members stay with us for an average of 4.3 years

You can find out more about working with us hereand here.

The role:

We're looking for an experienced, hands-on, engineering manager to lead the delivery of software, alongside the Product Manager, in one of our product pods. You will line manage the engineers within the pod and help them grow and improve as a team. You will ensure the pod delivers amazing, impactful and clean software.

You are able, and happy, to sometimes still be hands on, but your focus should be on unblocking problems that other engineers are unable to solve and ensuring delivery continues at speed. You will work with other senior engineers to identify and fix bigger, cross-cutting issues that, once fixed, have a multiplier effect for the entire engineering team.

You will report directly into the VP of Engineering, a member of our leadership team.

What you'll do

  • Focus on delivery within the pod, ensuring that the team are able to move at speed whilst maintaining quality
  • Collaborate closely with the pod's PM, and other stakeholders, to ensure challenges, complexity and uncertainty are broken down into achievable pieces of work so that we can achieve our goals
  • Communicate complex subjects simply to allow trade offs between quality, speed and scope to be made easily
  • Run and improve the delivery process with the team, ensuring roadmaps and objectives are kept up to date and communicated
  • Manage the engineers within the pod to help them grow and develop both technically and professionally
  • You'll still be hands on, at times more than others, although the aim is to be able to focus on unblocking the team rather than being an individual contributor
  • Work with other senior team members to bring in improvements across pods - you'll bring proactivity to identifying what those issues are, why they should be fixed, and what the priority for fixing them should be
  • Leave your mark on our engineering culture with your technical leadership, ingraining your skills and knowledge.
  • Set high standards in terms of speed and quality.
  • Drive hiring of an exceptional team

This is a long list so we don't expect you to hit every single point!

Who are you?

  • You have 6+ years of software engineering experience
  • You have 2+ years of team management experience
  • You have worked predominantly within the JavaScript ecosystem (see below)
  • You have experience working in a cross-functional team
  • You have experience improving teams' processes alongside Product Managers
  • Your management style enables other engineers
  • You are motivated by seeing people and teams learn and grow
  • You can solve complex problems quickly, are thorough and take pride in your work
  • You appreciate software design as a craft but make pragmatic decisions when needed
  • You want to build a product that changes people’s lives
  • You have experience building/running/supporting hiring processes
  • You adapt and enjoy the ride in a fast-changing start up environment

We’d love it if you tick some of these technical boxes:

  • You have experience using Node.js
  • You have experience with React/Next.js and Typescript
  • You have experience working with React Native
  • You have experience working in a NoSQL world/with MongoDB
  • You have experience building infrastructure on AWS
  • You have experience monitoring production infrastructure and applications
  • You have experience improving the testing approach of a team
  • You have implemented lean management practices in your previous teams

For your interest, this is our all-JavaScript tech stack:

  • React Native for iOS and Android apps
  • Node.js + Express API servers
  • MongoDB our main database
  • Next.js for our web frontend
  • TypeScript for static typing
  • Terraform for our IAC
  • We are an AWS-first company
  • A competitive market salary, generous share options, and bi-annual performance reviews to recognise your contributions
  • Hybrid working policy: 2 days/week in our West London office, the rest of the week remote working
  • 25 days of holiday plus national holidays
  • Quarterly company meet ups and socials
  • Joining a culture of intelligent, friendly, and highly-motivated individuals who're passionate about what they do
  • A budget of £200/year to spend on professional development
  • Option to join the Salary Sacrifice scheme, and Cycle to Work scheme
  • You’ll get to work with amazing, friendly, smart colleagues all incredibly passionate about solving the type 2 diabetes epidemic
  • You can see the impact your work is having on improving thousands of people’s lives and tackling the obesity epidemic on a daily basis
  • You’ll have autonomy and responsibility for your work direction

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