About DEG, a Merkle Company

Digital is in our DNA. Since our founding in 1999, DEG has become one of the fastest-growing agencies in the country. A member of Dentsu, we are a global, full-service digital experience agency crafting solutions that help national and global brands meet their business objectives. While other shops are now working to grow their digital presences, we were born here.

Our associates are always evolving and finding new ways to collaborate together to solve our clients’ toughest challenges. After all, at DEG the best idea wins—no matter where it comes from.

Here, you can grow and pursue your passions, prioritize your family, contribute to your community, and actively travel. Our “work hard, play hard” mentality provides everyone with a fun, casual work environment that embraces new and better ways of doing things, and new and better things to do for our clients. The result is consistently being named one of the best places to work.

The question you must now ask is: Are you ready to evolve?

At DEG, a Merkle Company, we embrace new ways of connecting with consumers—harnessing creativity, strategy, and technology to craft data-driven, creatively led, and customer-centric experiences that resonate at the point of greatest impact.

We are seeking an Associate Relationship Marketing Strategist - to aid our clients in the success and management of their one-to-one marketing campaigns including, but not limited to, email and mobile. This role is required to provide a proactive service level to many clients, maintain strong relationships with those clients, and coordinate internal resources. This position is an associate-level with some client-facing representation of the Company and ultimately responsible for the success of our clients campaigns. Therefore, it is imperative that this person presents a professional and poised demeanor.

Responsibilities

• Assess a client's current programs to plot current level of sophistication with relevant recommendations to improve; track the sophistication over time.
• Support strategic initiatives for digital marketing clients by first identifying strategic objectives and goals and then translating those into actionable, measured projects.
• Draft business requirements for the projects, as a key stakeholder in the solution.
• Consult and advise at key inflection points in the project development to ensure the solution end state is as the strategist envisioned.
• Draft interactive briefs for email and mobile campaigns to provide direction to creative teams for products, content, offers, key messaging, etc.
• Support client teams through journey mapping and business consulting workshops to develop long-term plans and identify gaps in customer experiences.
• Develop and deliver Quarterly Plans and Statements of Work focused around cross-channel marketing campaigns to achieve client objectives.
• Analyze campaigns, subscriber data and other reporting (such as Google Analytics, Tableau, etc.) to identify profiling opportunities, segmentation, key insights, trends and recommendations.
• Review campaign metrics in SFMC to determine campaign success and opportunities for improvement.
• Work in conjunction with the Analytics and Insights team to deliver ROI forecasts for the any program recommendations.
• Develop and present acquisition recommendations to effectively grow a client's subscriber and customer base through relevant cross-channel strategies.
• Be well versed in Salesforce Marketing Cloud functionality, features and capabilities to ensure recommendations are in-line with a client's account capabilities.
• Increase the sophistication of the client's programs year-over-year.
• Serve as an advisor to the client for email deliverability.
• Serve as a key client service contact, providing consultative guidance as it relates to email and mobile marketing best practices and industry trends.
• Serve as an internal subject matter expert on the client's products/services and competitive advantages.
• Develop and deliver best practice thought leadership via speaking engagements, webinars, blog articles and more.
• Meet quality assurance standards when overseeing creative and campaign execution to ensure accuracy and client satisfaction.

• 7-10 years of client-facing digital marketing experience required, with heavy emphasis on email marketing. Experience should include campaign ideation, platform integrations, subscriber data flow, strategic advisement, deliverability and client relationships.
• 5+ years of large-scale retail, CPG or agency experience
• Comfortable with public speaking and delivering presentations to small and large groups.
• Strong organizational skills and attention to detail.
• Demonstrated writing/communication, interpersonal and client relationship skills.
• Ability to adeptly multi-task several projects at one time.
• Excellent logical reasoning and analytical skills.
• Experience with Microsoft Office applications (PowerPoint, Word, Excel).
• Strong work ethic.
• Desire to build technologically advanced marketing programs.
• A related college degree or equivalent is required.
• Remote candidates welcome

A background in eCRM, data analytics, consulting, strategic planning, or business intelligence is strongly preferred but not required. Applicants with experience utilizing the Salesforce Marketing Cloud (aka ExactTarget) platform will be given special consideration. Experience with mobile marketing campaigns preferred but not required.

Benefits

• Multiple health plan options, including supplemental insurance and pre-tax FSAs
• Life insurance, AD&D, and short- and long-term disability plans with company-paid premium
• Ample paid time off, holidays, and flex time
• Fully paid leave for new parents, including maternity, paternity, and adoption leave with financial assistance
• Additional paid-leave options, like military leave for active duty service members deployed to full-time service and disaster leave for those who experience a natural disaster affecting themselves or their immediate family
• 401(k) retirement savings plan with auto-enrollment and a company-sponsored matching program
• Bonus plans based on company and individual performance
• Culture Club social events throughout the year
• Free refreshments, including soda, juice, sparkling water, and Roasterie hot and nitro cold brew coffee in our company coffeehouse, as well as free on-tap and bottle beer for our weekly Beer:30

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $125,000 - $150,000, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/ 

DEG, a Merkle Company, is an equal-opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#LI-WW1

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. 

Our Benefits:

• Flexible PTO

• Parental leave

• 401(k)

• Comprehensive medical, dental, and vision plans

Please note that while this role is located in LA, it can be permanently remote from any US city. All of our employees are currently working 100% remotely as a result of the ongoing COVID-19 pandemic, and will continue to do so until we are safely able to return to the office.

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

#LI-LE1

iProspect, a dentsu company, is a global digital-first end to end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world’s most iconic brands including Sonos, Cox, LG, Hilton, Levi’s, Budweiser, Microsoft, and Procter & Gamble. The iProspect team works across a network of more than 8,000 media and performance specialists spread across 93 global markets.

*This position is 100% Remote but needs to be in the PST Time Zone*

The Director oversees a planning team and their responsibility extends from complete oversight of clients, to staff management and development.  The person who is successful in this role will be seen as an expert on the clients’ business. 

Responsibilities include, but are not limited to:  

Communications Planning:  

• Responsible for total management of a given brand’s business (both traditional and digital) throughout the entire strategic, planning, and implementation process  

• Accountable for all communication and media deliverables; maintain status report as demonstration of this and for client and internal management effectiveness  

• Translate strategy statement into ideas and actions; expand communications planning influence beyond Context Strategies and communications plans into orchestrated marketing tactics that deliver on stated goals using agreed to marketing and communications strategies  

• Lead or co-lead with Strategy Director in strategic positioning, segmentation initiatives and in areas of holistic program planning and communications idea generation/execution.  Use Group Director, Communication Planning strategically to broaden perspective or sharpen selling power  

• Create coherent communications plan (appropriate channels, suitable mix) based on all info available (sales, MMM, METT, publicly available info, etc.) – not just receptivity data  

• Oversee strategic implementation and measurement/optimization of communication plans; create projects that are critical to each brand’s marketing and learning plans and be the point-person on strategic and broader implementation questions (leverage management strength of team to implement media plan specifics)  

• Brief partner agencies on strategic implementation needs and roles of specific communication channels; use specific examples that relate to your brands, retail environments, and competitive set with real or estimated metrics for success to help clients and other partner agencies understand how to communications strategy comes to life in the communications plan  

• Work with internal & external teams to ensure that strategic themes and communications plans are implemented faithfully; provide critical leadership in helping others on the team understand how strategies and plans impact sales and ensure output is in synch with the business goals  

• Build and sustain strong client relationships-attending client meetings and maintaining regular contact; contact frequency, depth of understanding of client business and effectiveness in selling recommendations are typically related especially in first 12 months on account  

• Collaborate with Group Director, Communications Planning in creating and negotiating yearly client contracts and supplemental proposals and manage account profitability   

Client & Internal Relationships:  

• Manage relationships with clients and stakeholders of all levels of seniority  

• Be able to adapt communication style and messaging to clients appropriately; be able to pick up on and maneuver social and cultural cues   

• Manage expectations of clients and deliverables  

• Stay on top of business and client concerns to head off issues early  

• Accurately represents the client’s point of view when reviewing work, leverage this perspective when providing feedback to team and presenting to client, ultimately focused on doing the best work for the Client’s business  

• Invest time to investigate opportunities for providing better Client support   

• Ensure collaboration among all Agency departments; foster great teamwork  

• Provide appropriate management updates and solicit feedback and direction when appropriate   

Strategic Thinking & Leadership:  

• Demonstrate a keen knowledge of client brands, brands equity, consumer definition and motivations  

• Develop specific, measurable client business objectives  

• Develop strategies and tactics by media discipline, where appropriate  

• Respond appropriately when presented with problems and issues  

• Ensure group is properly trained on all internal procedures, best practices and technologies  

• Evaluate media/communication opportunities and provide sound recommendations as appropriate  

• Ensure appropriate staff utilization  

• Train, motivate, develop and lead a media planning team  

• Construct and deliver accurate, honest and timely performance management documents  

Communication Skills:  

• Encourage open, ongoing internal communication  

• Ensure key information is provided to team regarding client issues, internal agency issues, changes in account status, etc.  

• Develop client presentations and other important communication; communication that is clear, compelling and persuasive  

• Adapt communication style to relevant audience and move audience to desired action through clear and persuasive delivery of information   

Qualifications 

• Bachelor’s degree  

• 8+ years of experience in media and brand management required (integrated experience is a must)  

• Deep knowledge and experience with multi-channel marketing required 

• Extensive understanding of Mobile specific marketing strategies and trends

• Strong client service experience required 

• Proven leadership ability – has managed a team of planners, supervisors and associate directors  

• Proven ability to interact with people at all levels of an organization, fostering strong cross-functional teamwork and results  

• Strategic thinking ability with balanced analytical and creative approach to tactical planning   

What you get:

• Great compensation package
• Comprehensive healthcare plans
• 401(k) with employer match
• Flexible time-off
• 16 weeks paid parental leave

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $125,000 - $150,000, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/ 

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

#LI_AK8

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined dentsu. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle is an agency of dentsu.

Merkle is seeking a Manager for the execution of the design, development web analytics implementations within client’s web and mobile platforms for various clients, and be an integral part of the Optimization group at Merkle. Candidates are expected to use their passion for data and analytics to develop innovative ways of improving site tracking and performance.

Candidates must possess a thorough understanding of digital measurement principles ranging from data analysis methodologies to implementation strategies, as well as a comprehensive knowledge of the major web analytics solutions such as Adobe Analytics or Google Analytics.  The candidate should also have some exposure to back-end data warehouse platforms.

Managers at Merkle must be detail-oriented, team-oriented and skilled at solving problems. They must also possess exceptional written and verbal communication skills, and be willing to travel from time to time to support client projects. The candidate will join a growing marketing strategy team and assist in expanding the optimization activities for clients.

Responsibilities

• Design & develop Adobe Analytics solution & technical implementation documentation for web and app platforms
• Build and execute tagging test cases to ensure that the appropriate metrics are being collected by Adobe Analytics/Google Analytics/3rd party tags and fed into the appropriate endpoints
• Ensure data accuracy with on-going QA, audits and data integrations across multiple systems, technologies and external vendor tools and applications
• Administer the Adobe Analytics product from top to bottom - variables, processing rules, classifications, marketing channels, data feeds, Mobile Services, etc.
• Lead collaboration sessions among agency and client stakeholders to facilitate optimal tagging, reporting and analytics capabilities
• Provide a leadership role in the evaluation and use of web analytics capabilities that allow clients to maximize insights into the use and effectiveness of its digital platforms
• Demonstrate an instrumental role in the implementation and adoption of web capabilities such as testing, targeting, and personalization

• 5+ years HTML, JavaScript, Web Service, Analytics, Tagging and/or OOP experience and developing or supporting J2EE eCommerce web applications
• 5+ years using Adobe DTM, Launch or GTM for web, app, mobile tagging, report generation, and data feeds

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions and also support our goal of being a great place to work.

All your information will be kept confidential according to EEO guidelines.

#LI-DB2

Calix cloud and software platforms enable Communications Service Providers, or CSPs, of all sizes to innovate and transform their businesses. Our CSP customers are empowered to utilize real-time data and insights from Calix platforms to simplify their businesses and deliver experiences that excite their subscribers. This enables CSPs to grow their businesses through increased subscriber acquisition, loyalty and revenue, thereby increasing the value of their businesses and contributions to their communities. This is the Calix mission; to enable CSPs of all sizes to simplify, excite and grow.

Calix is leading a service provider transformation to deliver a differentiated subscriber experience around the Smart Home and Business while monetizing their network through Role-based Cloud Services, Telemetry, Analytics, Automation, and the deployment of Software Driven Adaptive networks. We are hiring a Senior UX Designer to support and drive the Calix Cloud Customer Experience and User Experience across all Cloud SaaS solutions. This is an individual contributor role that will require strong cross-collaboration to be successful.

Responsibilities:

• Support UX design and research strategy
• Collaborate with developers to produce solutions that work – that have high end-user adoption, productivity, and satisfaction 
• Work with visual designers to create finely crafted UI solutions that look and feel beautiful and reinforce the Calix brand 
• Engage with cross-functional teams through functional requirements gathering, wireframing, UI design, implementation, and validation through data collection 
• Participate in the agile product development process and ensure UX requirements are delivered on time 
• Understand and articulate customer needs and synthesize data from various sources to inform product decisions, alongside good intuition, and prior experience 
• Understand technical/business requirements of telco service provider operations, business, network design 

Qualifications:

• 6+ years’ experience, minimum; Designing B2B, SaaS applications or products and/or B2C mobile applications 
• Support UX design and research strategy, this is a senior-level user experience designer role, not an UI or web design position.  
• Proven track record creating human-centered solutions that help maximize return on investment, build customer loyalty, increase feature adoption 
• Extensive understanding of UX principles and heuristics 
• Strong communication skills and experience working with cross-functional teams (product, customer success, marketing engineering) 
• Candidate must have work authorization to work in the United States.  

Education:

• Bachelor’s degree in a related discipline 
• Master's degree in HCI preferred.  

Location:

This is a remote-based position in the United States or Canada. Must have work authorization to work in these areas. 

If you are a person with a disability needing assistance with the application process please email calix. interview @ calix.com or call (408) 514-3000.

Calix is a Drug Free Workplace.