Job Description

CapTech’s Customer Experience (CX) team seeks a talented, part-time hourly copywriter with strong editing skills and the ability to create on-time, on-target copy for web, mobile, and digital interfaces.

This could be the right opportunity for you if:

• You possess proven copywriting and editing skills, including UX copywriting best practices and writing for digital platforms, various types of content, and writing for internal and/or target audiences
• You understand content marketing principles, including brand tone and voice. While following the tone and voice of client brands, you also drive innovation, taking that brand voice to new platforms and applications
• You understand how to work side-by-side your UX and design partners, contributing content strategy as well as copy as you help the team drive toward a successful delivery of the entire experience
• You understand fundamental technical considerations related to delivering dev-ready assets
• You are a self-starter, yet able to take feedback from clients and direction from Content Managers and Creative Directors, all while collaborating closely with the entire project team
• You are detail-driven with the ability to support and deliver work at the highest quality standards on or ahead of deadline

Responsibilities may include:

• CX project creative, content, research, and support, which may include both internal and client branding, marketing, and content writing
• Collaborating in project teams by participating in design and UX activities and supporting the development of various deliverables

Qualifications

• A portfolio that showcases excellent web, mobile, and digital interface copy for projects for which you were the copywriter
• Passion for writing concise, actionable, and universally understood headlines, subheads, body copy, and calls to action that engage and motivate people
• Advanced proficiency with content creation tools like Microsoft Word and PowerPoint
• Ability to collaborate with visual designers on typography, color, and layout
• Proven ability to communicate concepts and solutions clearly and to present them in tandem with visual designs, using sketches, wireframes, storyboards, and high-fidelity mockups
• Interest in seeking coaching and mentoring from colleagues with advanced content writing and UX expertise
• Flexibility to attend key CX and client meetings and trainings
• Flexibility when working through copy revisions, from initial brainstorming to execution and refinement
• Robust prioritization skills for meeting deadlines and collaborative work
• Experience editing and/or proofing quickly and within tight deadlines
• 2+ years of professional experience
• 4-year+ degree, B.A. in English, Communications, Journalism, or other similar field of study

Preferred but not required:

• Experience in a consulting or digital agency context
• Experience writing or editing copy within InVision, Adobe Acrobat, and GatherContent

Please include a link to your online portfolio with your application in order to be considered.

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Job Description

Specific responsibilities for the Sr. Organizational Change Management Consultant position may include, but are not limited to:  

• Focus on the "people side of change", including changes to business processes, systems, and technologies. 

• Quickly become familiar with client business challenges and technologies to understand the environment for change and serve as a trusted advisor to client stakeholders while leading change. 

• Build strong relationships with clients and project stakeholders. 

• Develop comprehensive change management strategies to support complex change initiatives.  Strategies may include communication, sponsorship, stakeholder engagement, learning and development, and/or measurement. 

• Develop plans for, organize, and track the execution of project activities that support OCM initiatives (e.g., training sessions, project roadshows, stakeholder interviews/focus groups, etc.) 

• Produce and own sections of high-quality deliverables, including but not limited to: 

• Utilize data collection and analysis for recommendation development/analysis (e.g., pros/cons) 

• Conduct change impact and readiness assessments to monitor and evaluate change tactic effectiveness. 

• Draft communications with clear, concise messaging appropriate to the stakeholder group(s). 

• Assess and manage stakeholders, executing an engagement strategy to align their interests with an initiative and leverage their influence to drive adoption. 

• Develop and implement learning strategies, creating approaches that follow adult learning best practices, and include alternatives to classroom training like e-learning, video, and self-directed methods.   

• Conduct train-the-trainer and deliver end user training as appropriate.   

Qualifications

• Bachelor’s degree or equivalent combination of education and experience 

• 4+ years’ experience delivering enterprise-scale change management within large organizations. 

• Proficient in MS Office or Google applications. 

• Strong business writing skills for a range of audiences (e.g., executive summaries) 

• Strong written and verbal communication skills that are effective at all levels of an organization (e.g., stakeholder interviews, focus group facilitation, sponsor updates, etc.) 

• Ability to establish credibility and trust with clients through excellent interpersonal and communication skills.  

• Demonstrated knowledge and application of change management methodologies and tools (e.g., Prosci.)

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Job Description

CapTech’s Customer Experience (CX) team seeks a talented, part-time hourly copywriter with strong editing skills and the ability to create on-time, on-target copy for web, mobile, and digital interfaces.

This could be the right opportunity for you if:

• You possess proven copywriting and editing skills, including UX copywriting best practices and writing for digital platforms, various types of content, and writing for internal and/or target audiences
• You understand content marketing principles, including brand tone and voice. While following the tone and voice of client brands, you also drive innovation, taking that brand voice to new platforms and applications
• You understand how to work side-by-side your UX and design partners, contributing content strategy as well as copy as you help the team drive toward a successful delivery of the entire experience
• You understand fundamental technical considerations related to delivering dev-ready assets
• You are a self-starter, yet able to take feedback from clients and direction from Content Managers and Creative Directors, all while collaborating closely with the entire project team
• You are detail-driven with the ability to support and deliver work at the highest quality standards on or ahead of deadline

Responsibilities may include:

• CX project creative, content, research, and support, which may include both internal and client branding, marketing, and content writing
• Collaborating in project teams by participating in design and UX activities and supporting the development of various deliverables

Qualifications

• A portfolio that showcases excellent web, mobile, and digital interface copy for projects for which you were the copywriter
• Passion for writing concise, actionable, and universally understood headlines, subheads, body copy, and calls to action that engage and motivate people
• Advanced proficiency with content creation tools like Microsoft Word and PowerPoint
• Ability to collaborate with visual designers on typography, color, and layout
• Proven ability to communicate concepts and solutions clearly and to present them in tandem with visual designs, using sketches, wireframes, storyboards, and high-fidelity mockups
• Interest in seeking coaching and mentoring from colleagues with advanced content writing and UX expertise
• Flexibility to attend key CX and client meetings and trainings
• Flexibility when working through copy revisions, from initial brainstorming to execution and refinement
• Robust prioritization skills for meeting deadlines and collaborative work
• Experience editing and/or proofing quickly and within tight deadlines
• 2+ years of professional experience
• 4-year+ degree, B.A. in English, Communications, Journalism, or other similar field of study

Preferred but not required:

• Experience in a consulting or digital agency context
• Experience writing or editing copy within InVision, Adobe Acrobat, and GatherContent

Please include a link to your online portfolio with your application in order to be considered.

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Job Description

CapTech Data Architects match our clients’ business goals with available technologies when developing a strategy for a successful data delivery implementation. We improve our clients’ business value by enhancing data use, improving effectiveness of information stewardship, and streamlining data flows. After gaining in-depth understanding of our client’s business challenges, our architects apply experience-based insight and use state-of-the-art tools and techniques to identify the best solutions. We view our Data Architects as thought leaders in the data space. We task them with growing CapTech talent and expanding data and analytics delivery capabilities. 

Specific responsibilities for the Data Architect position include:  

• Assessing and advocating data management technologies and practices eliminating gaps between the current state and a well-targeted future state 
• Interpreting and delivering impactful strategic plans improving data integration, data quality, and data delivery in support of business initiatives and roadmaps 
• Formulating and articulating architectural trade-offs across solution options before recommending an optimal solution ensuring technical requirements are met 
• Leading teams of data engineers and other technical team members through design, implementation and best practices.
• Providing insights to executive stakeholders and development teams to ensure data architecture recommendations maximize the value of client data across the organization
• Works to ensure the solutions recommended are providing business value and alignment with client’s strategic goals
• Communication with non-technical executives focusing on value of modern enterprise level data solutions
• Driving innovative technology solutions through thought leadership on emerging trends 
• Sharing project solutions and outcomes with colleagues to improve delivery on future projects 
• Leadership within the Data & Analytics practice area focused on growing and development capabilities and talent
• Partnering with CapTech business development team to demonstrate CapTech’s technical capabilities, envision a proposed solution CapTech can offer, and estimate proposed work plans. 

Qualifications

Typical experience for successful candidates includes: 

• 7+ years of experience implementing with a variety of on-premises and cloud data management, integration, visualization, and analytical technologies 
• Advanced proficiency in the design and implementation of modern data architectures and concepts such as cloud services (e.g., AWS, Azure, GCP), real-time data distribution (e.g., Kafka, Kinesis, DataFlow, Airflow), NoSQL (e.g., MongoDB, DynamoDB, HBase, CosmosDB) and modern data warehouse tools including Snowflake and DataBricks
• Advanced proficiency in end-to-end data architecture solutions including ingestion, storage and relational modeling leveraging industry standard languages including SQL and Python
• Ability to think strategically and relate architectural decisions and recommendations to business needs and client culture 
• Ability to assess traditional and modern data architectural components based on business needs
• Experience in recommending data governance best practices including MDM, security, privacy and policies
• Experience leading enterprise engineering teams through implementations serving as POC on design decisions and best practices

Preferred QualificationsPrevious consulting industry experience

• Experience in recommending data governance best practices including MDM, security, privacy and policies
• Providing thought leadership and internal engagement with leadership and innovation across enterprise
• Participating in providing mentorship and investing talent growth within Data & Analytics practice area
• Awareness and continued education around emerging technologies and skills in data landscape

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Job Description

CapTech Data Architects match our clients’ business goals with available technologies when developing a strategy for a successful data delivery implementation. We improve our clients’ business value by enhancing data use, improving effectiveness of information stewardship, and streamlining data flows. After gaining in-depth understanding of our client’s business challenges, our architects apply experience-based insight and use state-of-the-art tools and techniques to identify the best solutions. We view our Data Architects as thought leaders in the data space. We task them with growing CapTech talent and expanding data and analytics delivery capabilities. 

Specific responsibilities for the Data Architect position include:  

• Assessing and advocating data management technologies and practices eliminating gaps between the current state and a well-targeted future state 
• Interpreting and delivering impactful strategic plans improving data integration, data quality, and data delivery in support of business initiatives and roadmaps 
• Formulating and articulating architectural trade-offs across solution options before recommending an optimal solution ensuring technical requirements are met 
• Motivating and developing staff through teaching, empowering, and influencing technical and consulting “soft” skills 
• Collaborating with client stakeholders and development staff to ensure data architecture recommendations maximize the value of client data across the organization 
• Driving innovative technology solutions through thought leadership on emerging trends 
• Sharing project solutions and outcomes with colleagues to improve delivery on future projects 
• Partnering with CapTech business development team to demonstrate CapTech’s technical capabilities, envision a proposed solution CapTech can offer, and estimate proposed work plans. 

Qualifications

• 5+ years of experience implementing with a variety of on-premises and cloud data management, integration, visualization, and analytical technologies 
• Advanced proficiency in end-to-end data architecture solutions including ingestion, storage and relational modeling leveraging industry standard languages including SQL and Python
• Demonstrated proficiency in the design and implementation of modern data architectures and concepts such as cloud services (e.g., AWS, Azure, GCP), real-time data distribution (e.g., Kafka, Kinesis, DataFlow, Airflow), NoSQL (e.g., MongoDB, DynamoDB, HBase, CosmosDB) and modern data warehouse tools including Snowflake and DataBricks
• Ability to think strategically and relate architectural decisions and recommendations to business needs and client culture 
• Ability to assess traditional and modern data architectural components based on business needs 
• Familiarity with recommending data governance best practices including MDM, security, privacy and policies

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Job Description

Consulting at CapTech:

• Partner with clients on team-based projects to deliver solutions across the full Software Development Lifecycle leveraging the Agile Methodology as well as modern technology languages, frameworks, and patterns

Technical Solutions:

• Thrive in a collaborative environment with many opportunities to learn from and share knowledge with other developers, architects, and our clients.
• Solutions include API-driven clients, microservice architectures, event-driven integrations, cloud deployments, serverless applications, and web and portal front ends

Learning and Professional Development Opportunities:

• Create an individualized professional development plan
• Gain experience with a variety of different clients and industry verticals
• Share knowledge and common experiences with fellow CapTechers through Technical Communities of Practice and Lunch and Learns

Diversity, Inclusion, and Belonging at CapTech:

• Ability to participate with CapTech Employee Resource Groups
• Celebrate CapTech’s core value of Belonging at optional (in-person!) social engagements

Flexible Work Options:

• Work remotely if you’d prefer, or from one of our offices if you live nearby
• Utilize CapFlex to make your workday work for you
• No mandatory travel expectations

Qualifications

Required Qualifications:

• Experience with Java programming, including popular open-source libraries and frameworks (Spring Boot)
• Applied knowledge of API Development using REST and/or GraphQL
• Familiarity with microservice architectures, design patterns, and monitoring tools (observability)
• Experience with database technologies, both traditional (RDMS) and current (NoSQL)
• Experience with streaming platforms and data engineering such as Apache Kafka or Apache Spark a plus
• Experience with CI/CD pipelines such as Jenkins, ArgoCD, Bitbucket

Preferred Qualifications (nice to have, but not required):

• Familiarity or exposure to programming with HTML 5, CSS, JavaScript, and modern front-end frameworks (Angular, React, Vue)
• Working knowledge of JVM-based languages such as Kotlin, Scala.
• Experience with cloud providers like Azure, AWS, and/or GCP and familiarity with serverless technologies such as AWS Lambda, Azure Functions, or Google Cloud Functions
• Working knowledge of containerization technologies including Docker and Kubernetes

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Job Description

CapTech Data Engineering consultants enable clients to build and maintain advanced data systems that bring together data from disparate sources in order to enable decision-makers. We build pipelines and prepare data for use by data scientists, data analysts, and other data systems. We love solving problems and providing creative solutions for our clients. Cloud Data Engineers leverage the client’s cloud infrastructure to deliver this value today and to scale for the future. We enjoy a collaborative environment and have many opportunities to learn from and share knowledge with other developers, architects, and our clients.  

The Value You Deliver (or What You’ll Do) 

• Be trusted advisor to customers with best practices, methodologies, and technologies to implement data engineering solutions. 
• Design, implement, and maintain modern data pipelines to deliver optimal solutions utilizing appropriate cloud technologies.  
• Partner with product owners and business SMEs to analyze customer requirements and provide a supportable and sustainable engineered solution. 
• Provide technical leadership and collaborate within and across teams to ensure that the overall technical solution is aligned with the customer needs. 
• Stay current with the latest cloud technologies, patterns, and methodologies; share knowledge by clearly articulating results and ideas to key stakeholders. 

Qualifications

• Experience building/operating highly available distributed systems of data extraction, ingestion, and processing large data sets 
• 5+ years of experience delivering data engineering solutions on cloud platform 
• 5+ years of experience implementing modern designs using at least one cloud-based solution/platform (AWS, Azure, GCP) 
• Advanced level proficiency with at least one ETL / Data Orchestration technology (Azure Data Factory, SSIS, Informatica, Alteryx, Ab Initio, Pentaho, Talend, Matillion) 
• Experience cloud-based data warehousing and data lake solutions like Snowflake, Redshift, Databricks 
• 5+ years of experience with SQL or NoSQL database (PostgreSQL, MySQL, SQL server, Oracle, Aurora, Presto, BigQuery) 
• Expertise with SQL, database design/structure and data structure (star, snowflake schemas, de/normalized designs) 
• 5+ years of experience with at least one programming language (Python, Java, R, C / C# / C++, Shell) 
• Familiarity with one or more DevOps tools (git, Jenkins, CI/CD, Jira) 
• Fundamental understanding of big data, open source, and data streaming concepts 
• Ability to think strategically and provide recommendations utilizing traditional and modern architectural components based on business needs    
• Experience providing technical leadership and mentoring other engineers in data engineering space 
• Cloud certification on any platform a plus  

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Job Description

CapTech Data Engineering consultants enable clients to build and maintain advanced data systems that bring together data from disparate sources in order to enable decision-makers. We build pipelines and prepare data for use by data scientists, data analysts, and other data systems. We love solving problems and providing creative solutions for our clients. Cloud Data Engineers leverage the client’s cloud infrastructure to deliver this value today and to scale for the future. We enjoy a collaborative environment and have many opportunities to learn from and share knowledge with other developers, architects, and our clients. 

Specific responsibilities for the Data Engineer – Cloud position include:  

• Developing data pipelines and other data products using Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) 
• Advising clients on specific technologies and methodologies for utilizing cloud resources to efficiently ingest and process data quickly 
• Utilizing your skills in engineering best practices to solve complex data problems 
• Collaborating with end users, development staff, and business analysts to ensure that prospective data architecture plans maximize the value of client data across the organization.  
• Articulating architectural differences between solution methods and the advantages/disadvantages of each 

Qualifications

Typical experience for successful candidates includes:    

• Experience delivering solutions on a major cloud platform 
• Ability to think strategically and relate architectural decisions/recommendations to business needs and client culture 
• Experience in the design and implementation of data architecture solutions 
• A wide range of production database experience, usually including substantial SQL expertise, database administration, and scripting data pipelines 
• Ability to assess and utilize traditional and modern architectural components required based on business needs.   
• A demonstrable ability to deliver production data pipelines and other data products. This could be hands on experience, degree, certification, bootcamp, or other learning. 

Skills: 

Successful candidates usually have demonstrable experience with technologies in some of these categories:  

• Languages: SQL, Python, Java, R, C# / C++ / C 
• Database: SQL Server, PostgreSQL, Snowflake, Redshift, Aurora, Presto, BigQuery, Oracle 
• DevOps: git, docker, subversion, Kubernetes, Jenkins 
• Additional Technologies: Spark, Databricks, Kafka, Kinesis, Hadoop, Lambda, EMR 
• Popular Certifications: AWS Cloud Practitioner, Microsoft Azure Data Fundamentals, Google Associate Cloud Engineer

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Job Description

We are seeking a highly motivated individual to leverage relationships to support account growth and delivery leadership.  As a Senior Program Manager/Account Executive, you will position CapTech for additional opportunities to serve clients by building deep relationships and ensuring exceptional delivery.  Your focus is on bridging the gap between operational and strategic views of account management in alignment with the retail portfolio strategy and account plan. This individual will help ensure strategic execution, delivery excellence, consultant satisfaction, and strong financial/operations management, resulting in total account health.

Specific responsibilities for the Senior Program Manager/ Account Lead include:

• Accountable for developing and executing significant aspects of the account growth strategy, inclusive of playbook creation and management, creating a sales pipeline, and building a target relationship plan.
• Leads and develops cross-functional teams to ensure impactful business outcomes and delivery excellence. Meet regularly with stakeholders to ensure client satisfaction, resolving critical client satisfaction issues. Promptly escalates risks that affect client relationships or trust.  
• Establishes and nurtures collaborative partnerships with client stakeholders including Executives & Key Decision Makers.
• Responsible for driving account growth strategy with a focus on operational processes
• Coaches Account Management talent (Sr. AMs, AMs) and delivery consultants to actively develop relationships within their sphere of influence and provide guidance in how to identify potential business opportunities. 
• Proactively identifies and drives new opportunities to serve client’s needs. Leads and/or executes proposal and SOW efforts and seeks opportunities to introduce new or additional CapTech service offerings & capabilities. 
• Takes ownership for development of AM talent into Senior AMs through proactive mentoring, coaching, skills development, and aligning on expectations of the AM career path.
• Seeks and develops relationships with client stakeholders by immersing themselves in client culture and community events.  
• Oversees Account Management team activities to ensure appropriate Account Management Operational processes and practices are executed. 
• Grows Retail industry acumen through research, published content, etc.

Qualifications

Specific qualifications for the Senior Program Manager/Account Lead position include: 

• Bachelor’s degree in business administration, Information Technology, or equivalent work experience  
• PMP certification preferred 
• 8 + years of proven account management or other relevant experience
• Demonstrated ability to build a sales pipeline and grow client revenue
• 8 + years of experience in project or program management role, experience leading delivery across technology projects/programs is essential. 
• Relevant retail industry experience is preferred including verticals such as CPG, food & beverage, hospitality, automotive and apparel 
• Ideal candidate will have consulting industry experience supporting retail industry clients
• Demonstrated track record of successful ability to manage large and complex consulting engagements 
• Experience leading teams through complex technology solution sales cycle 
• Experience building relationships with C-suite stakeholders 
• Ability to assess client needs, identify omissions and gaps, and design optimal solution. 
• Creative thinking and seeking innovative solutions to complex technical/business problems 
• Advocates for digital accessibility and inclusive design in all projects and client interactions.

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