Job Description

Technical Project Manager, Digital Solutions India

The RFID Technical Project Manager (TPM) is responsible for driving the successful implementation of Avery Dennison's Digital Solutions by leading cross-functional teams across multiple levels of the organization. The TPM plays a critical role in managing all aspects of project delivery, including project planning, risk mitigation, and stakeholder collaboration, to ensure timely execution and high client satisfaction.

The TPM will work closely with internal stakeholders such as the Commercial Director, Solutions Engineering team, Global Delivery Team, Product Team, Market Development, Supply Chain, and Sales, while maintaining external engagement with customers. The role requires facilitating effective communication, managing cross-functional dynamics, and aligning project objectives with strategic goals. The TPM is accountable for ensuring project timelines, budgets, and risks are managed, while delivering quality solutions that meet client requirements and drive measurable business value.

Key Responsibilities:

1. Technical Delivery & Execution:

   • Lead the technical delivery of Digital Solutions projects, including hardware and software integration across factories, distribution centers, and retail stores.

   • Manage system integrators and vendors to ensure projects are delivered on time, within scope, and with the desired quality.

   • Collaborate with technical teams, including Solutions Managers, Software Engineers, and Field Engineers, to implement tailored solutions (e.g., RFID tunnels, mobile chambers, POS-enabled systems).

   • Serve as the technical escalation point during project execution, looping in required people who can do troubleshooting and resolving system-level issues.

2. Cross-Functional Collaboration:

   • Partner with Program Managers and functional teams (e.g., Sales, Marketing, R&D, Supply Chain, IT) to align technical delivery with strategic goals.

   • Facilitate collaboration between internal teams (e.g., Finance, Procurement, Billing, Legal, IT) to streamline workflows. 

   • Ensure alignment of internal and external stakeholders to streamline communication and workflow integration.

   • Manage relationships with RFID vendors, suppliers, and third-party partners to ensure timely execution and compliance with quality standards.

3. Project Planning & Risk Management:

   • Develop and maintain detailed project plans, including technical workflows, budgets, timelines, and risk assessments, ensuring alignment with program objectives.

   • Proactively identify and mitigate technical and risks and implement solutions to balance schedule, scope, and cost constraints.

   • Conduct regular project meetings, tracking progress, and ensuring cross-functional accountability

4. Technical Validation & Quality Assurance:

   • Collaborate with Solutions Managers to validate system performance and ensure hardware/software compatibility.

   • Ensure RFID systems meet client-specific requirements and adhere to global and Industry standards and operational readiness.

   • Oversee testing and troubleshooting during implementation, ensuring all deliverables meet quality benchmarks.

5. Client Engagement & Support:

   • Engage with client IT and operations teams to align technical solutions with their business needs and expectations.

   • Act as a key contact for client-facing technical issues, ensuring alignment between technical delivery and business objectives, and provide regular progress updates.

   • Provide post-implementation support, addressing challenges to ensure system stabilization and success.
      

6. Process Optimization & Capability Building:

   • Drive process improvements to enhance project delivery timelines, team collaboration, and quality assurance.

   • Leverage best practices and tools to accelerate project timelines and enforce quality into technical execution.

   • Serve as a mentor to team members, work on transferring knowledge from experts in AD to the team and building capabilities for future projects.

   • Create frameworks and best practices for future projects, ensuring scalability and repeatability of processes.

7. Reporting & Communication:

   • Provide clear and regular updates to Program Managers and senior leadership on technical progress, risks, and mitigation plans.

   • Maintain comprehensive documentation of technical workflows, project milestones, and decisions for future reference.

Qualifications

Qualifications

• Education:

  • Mandatory: Bachelor's degree in Engineering, Computer Science, Information Technology, or Business Administration (or equivalent technical discipline).

  • Preferred: Master’s degree in Engineering Management, Information Systems, or Business Administration (MBA).

• Certifications (Preferred): 

  • PMP, Prince2, Agile (CSM), RFID-specific certifications, ITIL.

• Experience:

  • 5+ years of project management experience with a focus on delivering RFID/Digital solutions and managing cross-functional technical teams.

  • Proven track record of managing two or more large-scale, end-to-end RFID/IOT implementations.

  • Experience working with vendors, suppliers, and system integrators for hardware/software delivery.

• Technical Skills:

  • Strong knowledge of RFID systems, hardware-software integration, and supply chain operations.

  • Proficiency in project management tools such as Jira, Smartsheet's, MS Project, or similar software.

  • Detail-oriented with excellent problem-solving and analytical skills.

• Soft Skills:

  • Strong facilitation, relationship-building, and communication skills.

  • Ability to influence without direct authority and build consensus among cross-functional teams.

  • Confidence in interacting with stakeholders at all organizational levels, including clients and senior leadership.

  • Propensity for proactively identifying risks and acting with urgency to resolve issues.

• Travel:

  • 30-40%.

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Job Description

The RFID Technical Project Manager (TPM) is responsible for driving the successful implementation of Avery Dennison's Digital Solutions by leading cross-functional teams across multiple levels of the organization. The TPM plays a critical role in managing all aspects of project delivery, including project planning, risk mitigation, and stakeholder collaboration, to ensure timely execution and high client satisfaction.

The TPM will work closely with internal stakeholders such as the Commercial Director, Solutions Engineering team, Global Delivery Team, Product Team, Market Development, Supply Chain, and Sales, while maintaining external engagement with customers. The role requires facilitating effective communication, managing cross-functional dynamics, and aligning project objectives with strategic goals. The TPM is accountable for ensuring project timelines, budgets, and risks are managed, while delivering quality solutions that meet client requirements and drive measurable business value.

Key Responsibilities:

1. Technical Delivery & Execution:

   • Lead the technical delivery of Digital Solutions projects, including hardware and software integration across factories, distribution centers, and retail stores.

   • Manage system integrators and vendors to ensure projects are delivered on time, within scope, and with the desired quality.

   • Collaborate with technical teams, including Solutions Managers, Software Engineers, and Field Engineers, to implement tailored solutions (e.g., RFID tunnels, mobile chambers, POS-enabled systems).

   • Serve as the technical escalation point during project execution, looping in required people who can do troubleshooting and resolving system-level issues.
      

2. Cross-Functional Collaboration:

   • Partner with Program Managers and functional teams (e.g., Sales, Marketing, R&D, Supply Chain, IT) to align technical delivery with strategic goals.

   • Facilitate collaboration between internal teams (e.g.,Finance, Procurement, Billing, Legal, IT) to streamline workflows. 

   • Ensure alignment of internal and external stakeholders to streamline communication and workflow integration.

   • Manage relationships with RFID vendors, suppliers, and third-party partners to ensure timely execution and compliance with quality standards.
      

3. Project Planning & Risk Management:

   • Develop and maintain detailed project plans, including technical workflows, budgets, timelines, and risk assessments, ensuring alignment with program objectives.

   • Proactively identify and mitigate technical and risks and implement solutions to balance schedule, scope, and cost constraints.

   • Conduct regular project meetings, tracking progress, and ensuring cross-functional accountability
      

4. Technical Validation & Quality Assurance:

   • Collaborate with Solutions Managers to validate system performance and ensure hardware/software compatibility.

   • Ensure RFID systems meet client-specific requirements and adhere to global and Industry standards and operational readiness.

   • Oversee testing and troubleshooting during implementation, ensuring all deliverables meet quality benchmarks.
      

5. Client Engagement & Support:

   • Engage with client IT and operations teams to aligntechnical solutions with their business needs and expectations.

   • Act as a key contact for client-facing technical issues, ensuring alignment between technical delivery and business objectives, and provide regular progress updates.

   • Provide post-implementation support, addressing challenges to ensure system stabilization and success.
      

6. Process Optimization & Capability Building:

   • Drive process improvements to enhance project delivery timelines, team collaboration, and quality assurance.

   • Leverage best practices and tools to accelerate project timelines and enforce quality into technical execution.

   • Serve as a mentor to team members, work on transferring knowledge from experts in AD to the team and building capabilities for future projects.

   • Create frameworks and best practices for future projects, ensuring scalability and repeatability of processes.
      

7. Reporting & Communication:

   • Provide clear and regular updates to Program Managers and senior leadership on technical progress, risks, and mitigation plans.

   • Maintain comprehensive documentation of technical workflows, project milestones, and decisions for future reference.

Qualifications

Qualifications

• Education:

  • Mandatory: Bachelor's degree in Engineering, Computer Science, Information Technology, or Business Administration (or equivalent technical discipline).

  • Preferred: Master’s degree in Engineering Management, Information Systems, or Business Administration (MBA).

• Certifications (Preferred): 

  • PMP, Prince2, Agile (CSM), RFID-specific certifications, ITIL.

• Experience:

  • 5+ years of project management experience with a focus on delivering RFID/Digital solutions and managing cross-functional technical teams.

  • Proven track record of managing two or more large-scale, end-to-end RFID/IOT implementations.

  • Experience working with vendors, suppliers, and system integrators for hardware/software delivery.

• Technical Skills:

  • Strong knowledge of RFID systems, hardware-software integration, and supply chain operations.

  • Proficiency in project management tools such as Jira, Smartsheet's, MS Project, or similar software.

  • Detail-oriented with excellent problem-solving and analytical skills.

• Soft Skills:

  • Strong facilitation, relationship-building, and communication skills.

  • Ability to influence without direct authority and build consensus among cross-functional teams.

  • Confidence in interacting with stakeholders at all organizational levels, including clients and senior leadership.

  • Propensity for proactively identifying risks and acting with urgency to resolve issues.

• Travel:

  • 30-40%.

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As the holiday season approaches, we want to inform you that response times and the hiring process may be slightly extended due to business team schedules. We truly appreciate your patience and understanding during this period and remain committed to keeping you informed as we review applications. Thank you for considering a role at ŌURA—we look forward to learning more about you!

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We are looking for an experienced Product Manager, CX to join our team in the US and help us build and optimize our customer support tooling and processes to create delightful support experiences for our members.

What you will do:

• Own and drive the roadmap for Oura's customer support tooling, to deliver a more efficient and optimized experience to CX agents, chatbot interactions, automations, and self-service support
• Work closely with our CX team and other key stakeholders to understand their needs, iterate on solutions, and prioritize the roadmap
• Define and track KPIs to help measure the impact of improvements over time
• Work closely with CX, IT, and Product to develop a roadmap for new support opportunities and ongoing improvements to CX tools and processes
• Translate product strategy and technical requirements into detailed Jira tickets, that include context, clear requirements, acceptance criteria, and relevant resources to ensure developers have everything they need to be efficient and be successful
• Collaborate with designers and developers across the entire company to influence, concept, and prototype updates to our hardware and software that impacts Oura's customer support tooling
• Build a strong understanding of Oura's technical architecture and data flow so you can make sound decisions that will enable long-term success of our support tooling

This is a remote US role (East Coast time zone preferred). Our main US office is in San Francisco with another office in San Diego. We also have employee hubs in New York City, Boston, Los Angeles, Seattle, and more, giving employees an opportunity to gather informally for occasional local co-working.

We would love to have you on our team if you have:

• 3 years or more experience working with internal tools and internal customers
• Experience in driving customer support tooling and support experiences
• A proven track record of working collaboratively and effectively with highly cross-functional teams - preferably with international groups
• Solid technical background with understanding and/or hands-on experience in software development and systems engineering
• Experience working across hardware and software to define requirements and build support, tooling for each scenario
• Passion for and knowledge of consumer health tech or wearable spaces
• Experience at a D2C company

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave
• Amazing culture of collaborative and passionate coworkers

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $151,200 - $168,000
• Region 2: $143,640 - $159,600
• Region 3: $136,080 - $151,200

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

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Job Description

You will manage ongoing and time-sensitive Product Operations support for product functions in our ECS Direct-to-Consumer portfolio. You will strengthen product feedback loops between customers, Product, and Technology to deliver more value to customers faster. You will use data to identify customer feedback trends and themes. You will identify opportunities for process improvements, and help define those improvements.

Responsibilities:

• Oversee the strategy and management of daily operations of customer escalations tied to different products, focusing on pre-launch process creation and post-launch production support.

 • Lead research, investigation, and management of customer escalations to determine cause and next-step recommendations.

• Be the Subject Matter Expert (SME) for important product features in the ECS product portfolio, along with the supporting systems and technologies.

• Guide collaboration with other teams (such as Product, Technology, Customer Care, BusOps), and external partners to track, guide, and resolve customer escalations in a systematic.

• Lead data analysis: capture, organize, and surface customer feedback & escalations analytics data in high impact, accessible ways to facilitate product & customer insights.

 • Lead the administration and support of product & operational standards and processes for the ongoing operation of products, customer escalations, and feedback.

 • Help define the Product Operations roadmap. Identify opportunities for process improvements, and lead the definition, communication and execution of those improvements.

 • Facilitate and project manage sensitive issue handling for close-loop resolution including assessment, research, remediation.

• Scale and share product knowledge across the organization for new or updated product features (e.g. creating/maintaining a knowledge base, internal training).

You will report to the Director, Product Operations.

Qualifications

• Bachelor’s degree with 5+ years of experience in product operations, operations strategy, product analytics, data analyst, or similar systems analytical roles that worked with Product and Engineering teams.

• Adept in SQL, Excel (can perform complex functions) , Python, and data tables – experience working with big data and writing advanced PostgreSQL queries (AWS Redshift & DynamoDB experience).

• Experience working with data visualization and business intelligence software (e.g. Tableau).

• Experience with Serverless Computing systems (e.g. AWS Lambda, Microsoft Azure Functions, IBM OpenWhisk).

 • Knowledge in Agile software tools (e.g Jira) and methodologies.

 • Excellent technical knowledge, curiosity, and familiarity with new technologies, APIs, programming languages, and databases.

• Experience with complex direct-to-consumer products and systems.

• Ability to summarize data from multiple data sources to inform and support critical decisions about the product strategy, with experience building dashboards using visualization tools.

• Experience building trusted partnerships with Product, Operations, and Technology teams.

• Ability to manage multiple complex workstreams in a regulated environment is critical.

• Ability to produce and present analyses and business cases to all kinds of partners.

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Job Description

This role is important for driving strategic planning, maintaining documentation standards, and implementing process improvements. You will also facilitate collaboration across Data Enrichment & Analytics organization to support understanding of organizational goals.

Important Responsibilities

Strategic Planning & Road mapping

• Lead the execution, and continuous improvement of roadmapping processes

 • Enhance understanding, visibility, and collaboration across teams through roadmaps

 • Facilitate planning workshops and brainstorming sessions using collaborative tools

 • Prepare monthly leadership reports tracking main programs and progress. Documentation & Governance

• Establish and maintain documentation best practices using Confluence.

 • Maintain technical and process documentation to ensure knowledge transfer.

• Implement governance practices to maintain operational continuity and organize information for easy access.

Process Improvement & Innovation

 • Implement process enhancements to boost team efficiency and productivity.

 • Use Generative AI tools to improve planning, analysis, and execution processes.

• Champion continuous improvement programs across the organization and analyze existing processes to recommend optimization solutions.

Agile Practices & Project Management

• Support Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives.

• Collaborate with the Scrum leader to uphold Agile best practices.

 • Oversee project tracking and documentation in Jira, facilitating team communication and collaboration.

You will report to theDevelopment and Operations.Director Senior.

Qualifications

Education:Bachelor’s degree in business, Information Systems, or a related field, or equivalent experience.

Experience:

·       2+ years as a Business Analyst in a data-focused environment.

·       Proficiency in Confluence and Jira.

·       Experience with roadmapping and prioritization methodologies.

·       Understanding of Agile practices and Scrum frameworks.

Technical Skills:

·       Confluence on documentation management.

·       Jira for project and task management.

·       Experience with Generative AI tools for process optimization.

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Job Description

Location : Hyderabad

Shit Timings : 5:30pm to 2:30am

Key Responsibilities:

• Process Optimization: Continuously assess and improve operational processes to enhance efficiency and effectiveness.
• Team Coordination: Lead and coordinate activities within the operations team to ensure seamless execution of tasks and projects.
• Issue Resolution: Proactively identify and address operational issues to minimize disruptions.
• Resource Management: Optimize allocation and utilization of resources to meet operational demands.
• Reporting: Prepare and present regular reports on operational performance and financial reporting, including insights and recommendations for improvement.
• Compliance: Ensure adherence to relevant regulations and standards in all operational activities.
• Change Monitoring: Track organizational changes for accurate reporting and scheduling.
• Knowledge Transfer: Facilitate the transfer of knowledge to customers and stakeholders for successful ongoing operations.
• Documentation Management: Create and maintain documentation, including SOPs, process flows, and skills matrices.
• Problem Identification: Anticipate potential service-related issues and propose effective solutions.
• Data Management: Work with various data formats (Excel, .csv, Access, SQL) to generate insightful reports, including financial forecasts.
• Process Automation: Identify and propose opportunities for automation to enhance operational efficiency.
• Project Management: Manage multiple projects simultaneously and establish priorities to achieve business objectives.
• System Integration: Analyze data from newly acquired companies to support system integration.
• User Acceptance Testing (UAT): Conduct UAT for various systems to ensure functionality and performance.
• Collaboration: Work with team members and external parties to resolve Jira issues in accordance with defined SLAs.

Communication:

Communicate effectively with leadership and managers to scope, develop, test, and implement reports and conversions. Maintain ongoing communication with managers to ensure project timelines are met. Collaborate with stakeholders through various communication channels (phone, video, Slack, email) throughout the conversion process.

Qualifications

Qualifications:

• 7-9 years of experience in operations management or related field.
• Strong proficiency in MS Excel and advanced Excel skills.
• Experience in financial reporting, budgeting, and forecasting.
• Familiarity with month-end close processes and invoicing.
• Understanding of Quote to Cash concepts and revenue recognition principles.
• Knowledge of professional services activities and related administrative tools (PSA).
• Ability to thrive in a fast-paced environment with strong organizational and multitasking skills.
• Excellent written, oral, and presentation skills.
• Solutions-focused with a creative approach to problem-solving.
• Strong adaptability and ability to navigate change effectively.
• Exceptional attention to detail in task and documentation management.

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Job Description

Exp - 2 - 4 Yrs

JD - Jira / Jira Align Admin

Expected proficiencies:

• Should be well versed with Jira as an admin and its multiple fields and configs, project creation, user management
• Should be able to enrich the existing data and calibrate the Jira configuration
• Since there will be some changes to how JIRA works, should have the people skills to communicate the changes
• Nice to have Agile knowledge so that can relate to the team expectations and the changes to be made.
• Nice to have Jira Align knowledge so that can understand and troubleshoot issues between Jira and Jira Align connectivity
• Nice to have a tendency to try out new tools

Soft skills:

• Excellent communication and English-speaking skills
• Proactiveness in work with an eye for detail
• Ability to work independently

Qualifications

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Job Description

Responsibilities

As a Subject-matter expert you will be required to develop a vision and roadmap for the different media products based on input from internal stakeholders (Commercial team, Consulting team, Modeling team) and final clients. Also, it would be required to be up to date on the industry trends to improve the product with the current environment needs.

You will work as an individual contributor, coordinating with other members of the product team on different aspects of product development/improvement and BAU support as required.

Key accountabilities as a Subject-matter expert:

Review and monitor the development plan for the Product

Identify gaps in the current process and methodology (either by yourself or based on feedback) and work on improvements of the overall methodology/process

Engage in POC for new improvements on the product

Engage with PMO and tech team using Jira Boards helping them prioritizing different enhancement requests (taken up by tech for PI and Sprint planning)

Facilitating BAU in case of custom requirements and associated workarounds

Facilitating BAU by supporting Consulting team (checking feasibility of answering any custom business question)

Monitoring Bugs reported by Modeling team and seek for recurring patterns and work with Tech team to solve those

Communicate important releases related to improvements if the product to the different internal stakeholders

Qualifications

5+ years of Experience in Analytics Domain

Working knowledge on statistical methodologies - Regression is a must know

Experience with Media Analytics or Media Related products/services is preferable

Experience in building POC's for the different improvement ideas

Sufficient coding skill, preferrable python

Should be comfortable working with MS Office suite

Working experience with JIRA/Confluence would be an added advantage

Knowledge on Cloud Fundamentals would be an added advantage

Solid Analytical Skills which a good eye at problem solving

On top, your English communication skills are great, you are a team player and should be able to open to work in a dynamic environment

Qualifications

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Job Description

This role is focused on delivering high-quality, business-driven solutions in a collaborative SAFe (Scaled Agile Framework) environment. 
The Solution Designer will work closely with Product Owners (POs), Program management (PMs) and various stakeholders to ensure that all solutions align with project goals, support digital transformation, and add value to construction support processes.

Tool and technical set of the project

Collaboration: JIRA, Miro, Webex, MS Teams APP

Technical set: AWS in OpenShift, Kubernetes, Rest API, CI/CD GitLab, Docker, Python, NodeJS, Terraform, Lambda, DB -PostgreSQL, GeoServer, Nginx

Key Responsibilities:
•    Collaborate closely with business stakeholders to understand project requirements, translating them into designs that align with business objectives and enhance aims of our project. 
•    Collaborate with stakeholders, POs, and PMs to capture and understand business requirements, objectives, and constraints for digital construction support solutions.
•    Lead and facilitate solution design sessions and workshops if needed to align team members on objectives and detailed requirements.
•    Work within a SAFe environment, participating in Agile ceremonies on demand, including PI (Program Increment) planning, sprint reviews to keep sufficient overview level.
•    Develop high-level solution designs that prioritize user experience, functionality, and business needs while supporting agile development methodologies.
•    Provide input into strategic decisions regarding process improvements.
•    Support agile (SAFe) processes and collaborate with agile teams for iterative development, ensuring each increment meets evolving business needs.
•    Ensure that all solutions meet compliance and regulatory requirements relevant to the construction and technology domains.

Qualifications

Education / Experience in IT Engineering, Business Information Systems, or related field.
•    Proven experience in solution design or business focused architecture within Agile environment, preferably with exposure to SAFe methodologies.
•    Strong analytical skills, with the ability to interpret complex business needs and translate them into actionable design plans.
•    Excellent communication and collaboration skills, with the ability to convey complex concepts to non-technical audiences.
•    Demonstrated problem-solving skills and a proactive approach to identifying and addressing business challenges.
•    Ability to work effectively within a cross-functional team environment, contributing to both technical and strategic initiatives.
•    Detail-oriented, with a focus on quality and alignment with project goals and timelines.
•    Problem-solving mindset, able to adapt to changes in project scope and priorities.
•    English and German language proficiency needed.
•    Ability to work independently while managing multiple priorities in a fast-paced, collaborative environment.
Preferred Skills:
•    Experience with optical fiber construction technology tool and processes is plus.
•    Familiarity with cloud infrastructure (e.g., AWS) and integration solutions with usage of modern engineering tools, microservices and DevOps mindset.
•    Knowledge of compliance and regulatory requirements in fiber rollout construction or related industries is big plus.
 

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Job Description

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable, and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud. 

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

As an Engineer, you understand the latest developments in cloud and hardware technology. Customer-oriented, you will further develop the hardware architecture of our Open Telekom Cloud platform.

• Be responsible for the structured expansion and upgrading of our hardware under hyper-scaler conditions.
• Be a trusted advisor for public cloud technology.
• Consistently automate with common automation frameworks (ansible puppet chef).
• Get your hands "dirty" without reservations.
• Work in a team of specialists where everyone helps each other openly and with trust...

Qualifications

• Completed studies in a technical, engineering or scientific subject or comparable professional training. 
• 3-5 years of professional experience in multi-cultural IT with a focus on various cloud and data centers. 
• In-depth knowledge of virtualization servers, security and networking hardware.
• Strong senior experience in Linux, security, and network-related services. 
• Deep practice in any Cloud environment.
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and come up with new creative solutions.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements. 
• Open Mindset, working in squads.
• Jira and Confluence (Atlassian software) experience in ticketing, and documentation tools are nice to have.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Solution Engineer OTC" you understand the latest developments in cloud and container technology. You will operate and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

Solve complex problems in the daily operation of a hyper-scaler's cloud backend.

Consistently automate with common automation frameworks.

Work in a team of specialists where everyone helps each other in an open and trusting manner.

Work in proactive and agile way

Participate / coordinate in process oriented manner of the daily activities, incoming customer requests

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT (with focus on modern cloud technologies).
• In-depth knowledge of Linux (e.g. networking, logging concepts), system tools (sudo, SSH) and network-related services (e.g. LDAP, NTP), Linux/Unix command line.
• System technologies (Linux, KVM, Linux network and storage, system tools) as well as OpenStack
• Strong Linux Administrations knowledge (e.g. RHCSA or. LFCS)
• Experienced with Ansible
• Shell scripting advanced experience
• Python beginner level
• Experience in OpenSource projects and community’s requirements.
• Agile tools (e.g. GitHub, JIRA, Confluence) and methodologies (DevOps, Gitlab CI/CD)
• High level of customer focus.
• Ability to assess technical solutions and come up with creative approaches.
• Fluency in written and spoken English
• Advanced SQL knowledge about more complex queries.
• Experience with data engineering e.g. pandas.
• Experience with developing Grafana Dashboards.
• Experience with analyzing and using API’s e.g. with curl, postman and python.
• Advanced Linux shell skills.
• Experience with writing HLD’s and describe complex processes.
• Advanced Experience with multiple Cloud Services.

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Role and Responsibilities:

• Supervise, monitor day to day health and status of vehicles, parking spots and app
• Manage incidents relating to security of vehicles by escalating and coordinating manpower to ensure prevention, detection, containment and correction of security incidents via Slack (important alerts includes Vehicle left in collected mode or IOT disconnected alerts)
• Coordinate collection, deployment and relocation of vehicles when necessary (eg. ad hoc guides on where to shift focus rebalance to, where to collect/deploy vehicles.)
• Work with customer service team with issues and inquiries via email and zendesk
• Gather feedback from marshalls and submit suggestions through Asana /bugs through JIRA

BAU Function:

• First point of contact to all marshall questions/issues by monitoring slack channels and DMs - Marshal still contact Aussie lead
• To be able to properly assign marshall on shift to attend to alerts/issues we face and to write up end of day/weekly reports. - assign to alerts, but need to follow up on missing shift reports
• Ensuring compliance of marshall (sending in start of shift plans, end shift reports, checking in and out of Homebase)
• Respond to CS tickets(Email/Zendesk) based on each city’s customised template, working with the CS team with issues and inquiries.
• Ad hoc tasks (eg. council required end trip photo audit) 

Who are we looking for?

• Comfortable in conversing in English
• Computer and tech savvy [google sheets, documents, excels]
• Ability to solve a logical case study
• Good at documentation
• Knowledge of SQL/BQ is a plus

Join us to be part of the urban mobility and sustainable transportation revolution! We are a startup in every sense of the word. Expect autonomy, visibility, breakneck pace, cutting-edge technology, barriers to overcome and problems to solve. If you are one to lead the charge, smash through barriers and create a positive impact, we want to talk to you!

At Beam, here's what you can expect from us:

• Opportunity to make an impact by being part of a movement that will revolutionise transportation in cities.

• Be part of an organisation in hyper-growth mode with plenty of opportunity for personal development

• Flexible and inspiring workplace with a team of competent, motivated and fun co-workers

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Do you want to work at a growing digital agency to foster client relationships and build client success? Do you have a track record of successfully managing web design and development projects and the teams associated with them? We are looking for a seasoned, organized, focused, and dedicated technical project manager.

Our ventures as a rapidly expanding web agency include web planning, design, and development services. In this position, you will manage the workflow of incoming content/web/requests, collaborate with partners to understand requirements and goals and ensure effective communication within our internal projects team in an agile work environment.

The ideal candidate is an organized, creative individual who can work independently and collaboratively to produce client-focused website design that exceeds expectations. Ideal candidates will have direct experience and knowledge of multiple platforms, including Drupal and WordPress.

In this role, you will be expected to:

• Oversee all stages of the project from conception to development using agile methodologies working closely with the creative and development teams to ensure that projects stay on track and meet deadlines
• Create project timelines and serve as a guide for internal processes and checkpoints
• Bring together a diverse set of skills in web development, art direction, graphic design, and digital content production
• Manage and report the project schedule, budget, and status
• Assign issues to designers and developers, and track the status through the completion
• Ensure our clients are pleased and project team members are engaged
• Provide insights and suggestions to the team as the project evolves
• Act as a client representative at Evolving Web
• Supervise a team of developers and provide regular feedback on their performance

What kind of skill set do you need to be successful in your role within the Evolving community?

• 5+ years of experience overseeing complex technical projects at an agency, web development firm, or digital marketing company
• Bachelor’s degree in engineering, computer science or related field, or equivalent work experience
• Experience working in an agile environment
• Proven ability to understand web development projects, applications and technical concepts
• Knowledge of Drupal, WordPress, and/or mobile development
• Excellent spoken and written English
• Experience using web project management tools (JIRA, Redmine, Basecamp, etc.)
• An understanding of web usability, accessibility, and user experience best practices
• Strong organizational, project management, and analytical skills
• Strong team player, problem-solving and leadership skills

What kind of person usually gets along easily with us?

• Someone who feels better products come from a collaborative work process
• Not afraid to voice your opinion, but open to any input - we want to hear your well-considered thoughts about what we're doing
• Organized and able to work on several projects concurrently
• Creative and curious, you're not afraid of learning new tools or responsibilities
• Strong team player, with problem-solving and leadership skills

Bonus for:

• Excellent spoken and written French
• Experience working with institutional clients

Remote applications based in North America are welcome but the applicant must be:

• Available during Montreal working hours
• Use tools such as Slack to stay engaged with your team and contribute to the company culture
• Have exceptional self-management and proactive communication skills

What We Offer:

• Impact:Work on projects for prestigious organizations that impact the lives of tens of thousands of users every day
• Challenge: Opportunity to take ownership of projects with a high level of creative and technical complexity
• Learning & Growth:A collaborative environment that encourages continuous learning and mentorship
• Culture:A company with a team from around the world that feels like a family
• Flexible hybrid:For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week. For those residing outside of Montreal and its surrounding areas, this position is fully remote

Ready to make a difference? Join us and help shape the future of digital experiences!

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Vous souhaitez travailler au sein d'une agence numérique en plein essor afin de favoriser les relations avec les clients et d'assurer la réussite de ces derniers? Vous avez l'habitude de gérer avec succès des projets de conception et de développement de sites web et les équipes qui y sont associées? Nous recherchons un chef de projet technique expérimenté, organisé, concentré et dévoué.

En tant qu'agence web en pleine expansion, nous proposons des services de planification, de conception et de développement de sites web. Dans ce poste, vous gérerez le flux de travail des contenus/web/demandes entrants, collaborerez avec les partenaires pour comprendre les exigences et les objectifs et assurerez une communication efficace au sein de notre équipe de projets internes dans un environnement de travail agile.

Le candidat idéal est une personne organisée et créative qui peut travailler de manière indépendante et en collaboration pour produire des sites web orientés client qui dépassent les attentes. Le candidat idéal aura une expérience directe et une connaissance de plusieurs plateformes, y compris Drupal et WordPress.

Dans ce rôle, vous devrez :

• Superviser toutes les étapes du projet, de la conception au développement, en utilisant des méthodologies agiles et en travaillant en étroite collaboration avec les équipes de création et de développement pour s'assurer que les projets restent sur la bonne voie et respectent les délais
• Créer des calendriers de projet et servir de guide pour les processus internes et les points de contrôle
• Réunir un ensemble diversifié de compétences en matière de développement web, de direction artistique, de conception graphique et de production de contenu numérique
• Gérer le calendrier, le budget et l'état d'avancement du projet et en rendre compte
• Assigner les problèmes aux concepteurs et aux développeurs, et suivre l'état d'avancement jusqu'à la fin du projet
• S'assurer que nos clients sont satisfaits et que les membres de l'équipe de projet sont impliqués
• Fournir des informations et des suggestions à l'équipe au fur et à mesure de l'évolution du projet
• Agir en tant que représentant du client chez Evolving Web
• Superviser une équipe de développeurs et fournir un retour d'information régulier sur leurs performances

Quelles sont les compétences requises pour réussir dans votre rôle au sein de la communauté Evolving Web?

• Plus de 5 ans d'expérience dans la supervision de projets techniques complexes au sein d'une agence, d'une société de développement web ou d'une société de marketing numérique
• Un diplôme d'ingénieur, d'informaticien ou dans un domaine connexe, ou expérience professionnelle équivalente
• Une expérience de travail dans un environnement Agile
• Une capacité avérée à comprendre les projets de développement web, les applications et les concepts techniques
• Une connaissance de Drupal, WordPress et/ou du développement mobile
• Une excellente maîtrise de l'anglais écrit et parlé
• Une expérience de l'utilisation d'outils de gestion de projets web (JIRA, Redmine, Basecamp, etc.)
• Une compréhension de la convivialité du web, de l'accessibilité et des meilleures pratiques en matière d'expérience utilisateur
• De solides compétences en matière d'organisation, de gestion de projet et d'analyse
• Un fort esprit d'équipe, des compétences en matière de résolution de problèmes et de leadership

Quel type de personne s'entend généralement bien avec nous?

• Quelqu'un qui pense que les meilleurs produits sont issus d'un processus de travail collaboratif
• Vous n'avez pas peur d'exprimer votre opinion, mais vous êtes ouvert à toute contribution - nous voulons entendre vos idées réfléchies sur ce que nous faisons
• Organisé(e) et capable de travailler sur plusieurs projets en même temps
• Créatif et curieux, vous n'avez pas peur d'apprendre de nouveaux outils ou de nouvelles responsabilités
• Vous avez l'esprit d'équipe, vous savez résoudre les problèmes et faire preuve de leadership

Bonus pour :

• Excellente maîtrise du français, tant à l'oral qu'à l'écrit
• Expérience de travail avec des clients institutionnels

Les candidatures à distance basées en Amérique du Nord sont les bienvenues, mais le candidat doit:

• Être disponible pendant les heures de travail à Montréal
• Utiliser des outils tels que Slack pour rester engagé avec son équipe et contribuer à la culture de l'entreprise
• Avoir des compétences exceptionnelles en matière d'autogestion et de communication proactive

Ce que nous offrons :

• Impact :Travailler sur des projets pour des organisations prestigieuses qui ont un impact sur la vie de dizaines de milliers d'utilisateurs chaque jour
• Défi : Possibilité de s'approprier des projets d'une grande complexité créative et technique
• Apprentissage et croissance :Un environnement collaboratif qui encourage l'apprentissage continu et le mentorat
• Culture : Une entreprise avec une équipe dans le monde entier
• Hybride flexible : Pour les candidats basés à Montréal et dans les environs, ce poste suit un horaire de travail hybride, avec trois jours au bureau et deux jours de travail à distance par semaine. Pour les candidats résidant à l'extérieur de Montréal et de ses environs, ce poste est entièrement à distance.

Prêt à faire la différence ?Joignez-vous à nous et contribuez à façonner l'avenir des expériences numériques !

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