jira Remote Jobs

542 Results

3h

[VSE] Senior QA Automation Engineer

Software MindBuenos Aires, Argentina, Remote
CypressjiraDesignslackscrumqatypescriptjavascript

Software Mind is hiring a Remote [VSE] Senior QA Automation Engineer

Job Description

We are looking for a Senior QA Automation Engineer to become a member of our dynamic teams and work closely with one of our inspiring US clients who build high-quality automated tests and enhance existing ones through optimization.    

If you are energetic, self-motivated, team-oriented, and enjoy being a key contributor in an entrepreneurial environment, this role is for you! 

Qualifications

  • 5+ years of experience in QA with a progressive increase in responsibilities. 
  • Experience with Cypress and JavaScript (Must have). 
  • Knowledge of QA fundamentals (small & progression tests). 
  • Ability to write excellent test plans and test scripts. 
  • Manual testing experience. 
  • Strategic understanding of automation tools and frameworks, with hands-on ability to implement and maintain automation regression. 
  • Experience with Typescript, Gitlab, GCP, Cloudflare, DNS firewall, CI/CD, Scrum Sprints (Nice to have). 
  • Strong understanding of QA processes and concepts, including test case preparation and testing methodologies. 
  • Strong interpersonal skills, ability to take ownership, and the ability to identify and solve problems quickly in a fast-paced environment. 
  • Proficiency in JIRA & Confluence. 
  • Familiarity with Slack and Teams for meetings. 
  • Experience attending grooming meetings, providing input on feasibility and complexity of requirements, and offering POV on tasks. 
  • Proactivity. 
  • Experience in providing management, including task guidance and delegation. 

 

What you will do:

  • Design and develop test automation scripts.   
  • Use test automation guidelines and participate in planning activities.   
  • Collaborate with QA Analyst and Software Developers to establish quality assurance parameters.   
  • Designing test procedures and frameworks.   
  • Be responsible for test automation framework design and architecture on medium complexity solutions.  
  • Supervise the creation of testing documents.  
  • Implement and oversee testing procedures.  
  • Provide leadership, guidance, and delegate tasks to team members as needed. 
  • Troubleshoot quality issues and adapt test procedures accordingly. 


Benefits:

  • Educational resources  
  • Flexible schedule and work from anywhere  
  • Referral Program  
  • Supportive and chill atmosphere 
  • Trajectory recognition plan 

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6h

QA Manager

DevOPSagilejiraazurescrumqadockerjenkins

DistantJob is hiring a Remote QA Manager

Why did the manager bring a ladder to work?

They heard they'd be climbing the corporate ladder!

Corporate joke aside, let us give you some details about this opportunity. Our client provides enterprise-class managed data center services. They have around 70 datacenters servicing 29 different markets, and we can't disclose their clients – but think about any significant industry player from hyperscalers, banks, healthcare and social media platforms, and they're likely in their CRM. 

We're looking for an experienced Agile QA Manager to lead our client's quality assurance efforts. The ideal candidate will excel in implementing Agile methodologies, establishing quality metrics, and developing innovative tools and processes to meet the quality objectives. This role involves managing cross-functional teams and shaping testing strategies in an Agile environment to deliver top-tier software products.

Key Duties:

  • Implement and refine Agile QA best practices and methodologies
  • Create and monitor QA team performance metrics
  • Enhance testing efficiency throughout the software development lifecycle
  • Manage product issue resolution and defect analysis
  • Mentor team members and foster a culture of continuous improvement
  • Participate actively in Agile ceremonies and report to leadership

Qualifications:

  • Proven leadership experience in Agile QA environments
  • In-depth knowledge of Agile principles and related management tools (e.g., Azure DevOps, Jira)
  • Strong background in software development lifecycle and quality assurance methodologies
  • Experience in developing QA metrics and procedures
  • Proficiency with lifecycle and test case management tools
  • Excellent communication, leadership, and organizational skills
  • Ability to work within Eastern time zone

Desirable Skills:

  • Familiarity with CI/CD tools (e.g., Jenkins, Docker)
  • Agile certifications (e.g., Scrum, SAFe)
  • Experience with test automation tools like Selenium
  • Strategic thinking and strong problem-solving abilities

The successful candidate will play a crucial role in driving quality initiatives, fostering team growth, and ensuring the timely delivery of high-quality software products in our Agile environment. If you meet these qualifications and are ready to contribute your expertise to a dynamic team, we encourage you to apply!

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11h

Integrations Engineer

PodiumRemote, Brazil
RustBachelor's degreeremote-firstjiraDesignapirubyjavascript

Podium is hiring a Remote Integrations Engineer

At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. 

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

Podium is seeking an engineer specialized in building integrations based in Brazil, eager to make a significant impact. We like to say we have "Sangue nos olhos" for helping our customers win. Podium engineers are passionate about empowering small businesses to thrive and succeed. The Integrations software engineer will build and maintain integrations for our marketplace.  We connect Podium to the essential systems that our customers rely on, utilizing that data to drive powerful automations and AI tools. 

At Podium, you’ll find a stimulating environment where Engineering, Product and Design work together to make the future a reality for our customers.  Our teams are made of engineers in Brazil and the US.  Our engineers are empowered to have a voice on the direction of the product and a perspective on how we can improve it.  


If this sounds like you, apply now and help small businesses win!

.The Role:

  • Build integrations between Podium and other systems of record via publicly available APIs.
  • Utilize iPaaS toolsets (Tray.io, Zapier, Make.com) to create workflows that automate common tasks on the behalf of Podium customers.
  • Collaborate with tech leads, managers, and engineers across several teams at Podium.
  • Work directly with product managers to understand and deliver integration requirements.
  • Communicate regularly with your Podium contact as contractual obligations may change.
  • Document progress, communication, expectations, and details within a ticketing system such as JIRA, ClickUp, Google Docs, and other company tools.
  • Maintain positive working connections between teams, customers and stakeholders.
  • Document and assist in training support team members on the capabilities of integrations
  • Report any concerns and issues promptly and efficiently to management, stakeholders or relevant team members.

Requirements:

  • 2+ years of professional software development experience
  • 2+ years of coding experience with at least one modern language such  Elixir, Go, Ruby, or Rust, with function-oriented design
  • Experience with web infrastructure and distributed systems
  • Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)
  • 2+ years of professional software development experience, with exposure to integrations or APIs
  • Strong problem-solving skills with the ability to adapt to new tools and platforms quickly.
  • Experience with tools like Postman for API testing.
  • Proficiency in English is required.
  • Adaptability: Flexible and adaptable to handle changing priorities and challenging situations.

Benefits:

  • Open and transparent culture
  • Remote-first work for Engineering & Product
  • Generous vacation time, plus Brazilian national holidays off
  • Competitive salary, CLT contract
  • Meal ticket
  • Corporate Gympass membership
  • Medical and odontologic assistance
  • Growth and aggressive career plan
  • Bi-annual swag drops with cool Podium gear and apparel

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1d

IT Application Support Analyst

AJ BellHybrid -WFH/Manchester, United Kingdom
LambdaagilejirasqlAWS

AJ Bell is hiring a Remote IT Application Support Analyst

Job Description

We are now hiring an IT Application Support Administrator to be responsible for the resolution of system incidents reported via the Service Desk. You will be required to perform investigations into live issues and to ensure that systems remain fully functional. The role would suit someone who thrives off investigating and analysing incidents, providing resolutions and proactive support.

AJ Bell is a fast moving company and the Technology Services department is delivering a varied and rapid programme of change. As such, this role will be hands on and could suit someone who is looking to move into a more technical role.

What you'll do

  • Incident resolution (including Major Incidents) of requests adhering to agreed SLAs.
  • Ownership of technical problems and see through to resolution, even when passed to third parties.
  • Root cause analysis.
  • Monitoring and capacity management.
  • Involvement in Service Improvement initiatives.
  • Documentation of procedures and policies.
  • On-call support once appropriately trained.
  • Out of hours support as required by the business.
  • Upgrade / administer applications within the MAS remit.

What you'll have

  • Good working knowledge of SQL and/or PowerShell scripting.
  • Experience working within a Change and Release framework.
  • Experience with Windows Server administration.
  • Excellent 2nd/3rd line support skills.
  • Technical IT certification (Desirable).
  • ITIL Certified (Desirable).
  • Knowledge of Tibco or other workflow systems (Desirable).
  • Knowledge and/or experience of working in an Agile environment (Desirable).
  • Financial Services experience (Desirable).
  • Knowledge of Atlassian products such as Jira, Confluence, BitBucket, OpsGenie.
  • Knowledge of Graylog (Desirable).
  • Knowledge of AWS products such as Lambda, EC2.
  • Methodical approach to troubleshooting.
  • Self-starting and able to work on own initiative.
  • A high attention to detail.
  • Ambitious and driven to exceed expectations.
  • An analytical mind-set and technical ability.

About us

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 528,000 customers using our award-winning platform propositions to manage assets totalling more than £83.7 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,400 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits

  • Starting salary £35,000 - £40,000 (DOE)
  • Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
  • Holiday buy and sell scheme
  • A choice of pension schemes with matched contributions up to 6%
  • Discretionary bonus scheme
  • Annual free share awards scheme
  • Buy As You Earn (BAYE) Scheme
  • Health Cash Plan – provided by Medicash
  • Discounted private healthcare scheme and dental plan
  • Free gym membership, with an on-site gym providing a wide range of free classes
  • Employee Assistance Programme
  • Bike loan scheme
  • Sick pay+ pledge
  • Enhanced maternity, paternity, and shared parental leave
  • Discounted nursery fees at Kids Planet on Exchange Quay
  • Loans for travel season tickets
  • Death in service scheme
  • Dedicated time for proof-of-concepts and assessing new tech
  • Support to attend conferences, events, and meet-ups
  • Paid time off for volunteer work
  • Charitable giving opportunities through salary sacrifice
  • Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
  • Parking at Exchange Quay
  • Personal development programmes built around you and your career goals, including access to personal skills workshops
  • Ongoing technical training
  • Professional qualification support
  • Talent management programmes
  • Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
  • Monthly leadership breakfasts and lunches
  • Casual dress code
  • Access to a range of benefits from our sponsorship deals

Hybrid working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

Qualifications

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1d

ServiceNow Engineer

Live PersonPoland (Remote)
jirasqlsalesforceDesignslackuiapicssangularpythonjavascript

Live Person is hiring a Remote ServiceNow Engineer

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

As a ServiceNow Engineer at LivePerson - you're a member of a nimble team that develops custom solutions to ease internal processes. You're obsessed with finding opportunities for automation and simplifying tasks for our end users. The ServiceNow Engineer works mostly in multiple ServiceNow instances and makes sure that other integrated systems like Confluence, Jira, Slack, Workato and Salesforce are synchronized to support our business operations.

You will be reporting to the Sr. Business Operations Engineering Manager. However, you will partner with other team experts to understand our current requirements defining opportunities for new solutions and improvement.

You will: 

  • Configuring the core and custom solutions in an expanding Enterprise ServiceNow environment. Working with the ServiceNow team to create the following artifacts for each project:
    • Requirements Documentation
    • High-level design
    • Solution design
    • Work plan build
    • Maintain and Support
  • Drive business solutions from inception through solution implementation.
  • Identify and invent novel solutions to challenging technical problems and provide requested enhancements to existing out of the box ServiceNow applications.
  • Translate functional specifications into logical, component-based technical designs.
  • Work with functional and administrator teams to deliver automated workflow solutions in ServiceNow considering performance consistency and scalability.
  • Be the focal point for any questions regarding advanced scripting of business rules, UI Policies, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
  • Own the 3rd party software integrations with ServiceNow design and API interfaces.
  • Facilitate and support the rollout of new applications and enhancements in ServiceNow.
  • Configure ServiceNow CMDB supporting different types of discovery methods.
  • Constantly learn and advise functional and admin teams on design, development, and overall ServiceNow best practices.
  • Write Technical Documentation of Integrations and ServiceNow Solutions.
  • Support retrospective lesson learned of the Business Operations team projects and determine root cause analysis.
  • Work on enhancing SLAs for ticketing support within the team participating in the daily on-call tortating effort.
  • Maintain different ServiceNow instances assisting with upgrade and cloning tasks.

In addition to ServiceNow, you’ll be working closely with the System Engineering & Solutions Manager outsourcing members on the future of LivePerson work.

You have:

  • Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience.
  • 3+ years of experience in coding - Json, Python, JavaScript, HTML, CSS, Angular, XML.
  • 1+ years ServiceNow Developer or Implementation certifications.
  • Experience in developing integrations (interfacing) of 3rd party systems with ServiceNow using ServiceNow Integration Hub, REST API / Webhook / SOAP and other methods.
  • Experience in managing full software development life cycle: Analysis, Design, Coding, Testing, and Release Rollout.
  • Strong working knowledge of ServiceNow ITSM/ITOM components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management,Twilio Notify Plugin for On-call Escalation, Ticket Management, SLA Breakdown, Performance Analytics, Major Incident Workbench, Service Operations Workspace, Service Portfolio Management, etc.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features in ITOM/ITSM.
  • Must be adaptable to work in a varied, fast-paced exciting, ever-changing environment
  • Experience implementing systems using the Agile/Scrum methodology (Atlassian tools).
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, Script Includes, Flow Designer workflow actions, etc.) 
  • Experience with SQL (Structured Query Language) and relational database administration.

Benefits:

  • Health: medical, dental, and vision
  • Time away: vacation and holidays
  • Development: Generous tuition reimbursement and access to internal professional development resources
  • Equal opportunity employer
  • #LI-Remote

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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2d

Software Engineer II - C# (Remote)

McDonaldsChicago, IL, Remote
jiraDesigngitc++kubernetesAWS

McDonalds is hiring a Remote Software Engineer II - C# (Remote)

Job Description

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively.

Software Engineer II reports to the Sr Engineering Manager, Chapter Lead. In this role, you will be responsible for the design, development, testing and maintenance of the McDonald’s Digital Technology software.

That said, the biggest area of increase in our spending has been in technology, which is helping to drive our growth. We’re looking at how to use technology to improve the customer experience; build new customer experiences; reduce or eliminate repetitive task areas and make employees’ jobs more exciting. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's!

Responsibilities:

  • Working in a software development squad for restaurant products to support the design and development for new functionality and items relating to technical debt.
  • Ensuring product requirements, features, and backlog items are reviewed and understood as part of Sprint planning.
  • Actively participating and assigning story points (effort estimations) to the software development work.
  • Verifying software through unit tests, integration tests, code reviews, and frequent customer demonstrations.
  • Providing feedback on what went well and what could be improved during retrospective reviews.
  • Providing frequent progress updates to the direct manager and other stakeholders.

The salary range for the role is $96,230-$135,925 per year

Qualifications

  • 2+ years of non-internship professional software development experience with programming experience in C#
  • 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Experience with cloud technologies such as AWS or GCP
  • Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
  • Strong knowledge of software development tools such as GIT, GitHub, JIRA, Visual Studio or equivalent, etc.
  • Strong verbal and written communication skills, are hard-working and deliver high quality results in a fast-paced environment.
  • Highly quantitative with great judgment and passion for building a great customer experience.
  • Ability to take a project from scoping requirements to launch to delivery

Preferred Qualifications

  • Kubernetes
  • Performance Testing

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2d

Technical Implementation Specialist

BrightspeedCharlotte, NC, Remote
Master’s DegreejiraDesign

Brightspeed is hiring a Remote Technical Implementation Specialist

Job Description

Brightspeed has an exciting opportunity for a Technical Implementation Specialist – Service Delivery to join our rapidly growing team! We are building the first cloud-enabled telecommunication that provides a simple and seamless customer experience.

As the Technical Implementation Specialist – Service Delivery, you will be critical to help us innovate the service delivery functions of our Field Operations clients in the Mass Markets, Enterprise, and Wholesale domains. You will work closely with IT and Business Operations leads to ensure alignment of long-term goals and visions for a unified platform experience.  The principal purpose of this role is to drive automation, process efficiency and customer service support for all underlying network and operational process for front line field technicians, and technical support agents.  This position will report to the Sr. Manager Service Delivery & Dispatch.

As the Technical Implementation Specialist – Service Delivery your responsibilities include:

  • Help develop a scalable and robust cross-domain system stack that caters to Mass Markets (MM), Enterprise, and Wholesale (E&W) customers’ needs and business outcomes
  • Help create cohesive cross domain MM and E&W operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience and internal cost efficiencies while maximizing system platform, network capabilities        and customer experiences
  • Drive a cohesive client-based service for the Field Ops Service Delivery organization with IT partners to deliver and maintain an accurate and efficient technical domain
  • Drives the execution of service delivery capabilities through workflow enhancements, self-service, and automation
  • Support existing TSA’d, cloned and hybrid Field Operations platforms for Legacy, Legacy GPON & QF including but not limited to:
    • ServicenowSuite BOSS OM, BOSS AX, BOSS SA
    • IQ Geo, AMS
    • Ensemble
    • eShop
    • Martens
    • IMPROV
    • Automate
    • Optius/Odin
    • LoopQual
    • Open Switchgate
    • OmniVue
  • Drive requirements and develop a feedback loop to inform prioritization of Service Delivery Workflows, Knowledge Support capabilities, and rethinking the customer experience
  • JIRA and INC life cycle management including requirements, ticket tracking, reporting, communication, and escalations
  • Participate in outage management/ skills availability for resolution and RCA, driving resolution and communication to clients
  • Key Workforce Management functionality:
    • New platform Order orchestration
    • Legacy technical tech assist contact rate
    • Case Management
  • Lead operational readiness for new Service Delivery product launches through ORT, Alpha, and Beta to deliver innovative solutions
  • Help develop, design, and drive the technology roadmap for the most effective Service Delivery platforms relative to supporting Brightspeed Fiber along with legacy products relative to Agent and Field Tech experience - ultimately drive a highly automated and cohesive ecosystem vs. add on solutions
  • Drive new hardware and software integration into SOM while not negatively impacting Field Tech and Center Agent KPIs
  • Drive a heavily automated Service Order Management orchestration service delivery platform enabling scalability through 98% flow through/ no touch
  • Lead Field Tech Assist reduction efforts to drive positive KPI improvement
  • Enable Tier I and provide Tier 2 & 3 support for Service Delivery functions
  • Ensure high availability, security, and performance of the system stack
  • Lead cross functional engagements with Digital, Product Lead, IT, Operations, and Technical Service Center leaders to identify areas of opportunity and prioritize workflows, content, features, and functionalities
  • Build relationships with third-party vendors, while driving strategic sessions to maximize our return on investment and expose service capabilities
  • Provide readouts on enhancements for service delivery, aligning, and presenting to leadership teams, highlighting risks, aligning on risk mitigation strategies

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree or equivalent work experience in Service Support, System Support, IVR experience and or Service Assurance
  • Experience working in cross-functional and/or cross team projects
  • Excitement about Chatbot experience and workflows
  • Enjoys developing Chat experience, introducing automation and self-service capabilities in Chat by exposing Support Content, KB, Articles, and Automated Workflows within the Chat context
  • Experience with Natural Language Processing (NLP) Chatbot Conversational Design, Design Thinking to reimagine customer support experience in Chat
  • Enjoys conducting user research, creating a feedback loop, and helping business and IT to prioritize Chabot features and functionalities
  • Enjoys simplifying and reinventing systems and experiences, have a solid strategic vision, and can identify friction points and implement innovative solutions
  • Strong strategic vision, and the ability to identify friction points and implement innovative solutions

BONUS POINTS FOR:

  • Deep familiarity with fiber technology and / or customer experience
  • Master’s Degree and / or technical certifications
  • Strong technical experience, preferably in telecommunications or software development

#LI-RM1

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2d

Senior Project Manager, Engineering and Construction

BrightspeedJonesville, NC, Remote
jiraDesignc++

Brightspeed is hiring a Remote Senior Project Manager, Engineering and Construction

Job Description

Brightspeed is looking for a Senior Project Manager to join our Engineering & Construction Program Management team! As Senior Project Manager, you will support PMs teams that are responsible for supporting Armor/ECD, project management, right of way, fiber build, and the direct organization.

The position will be a critical part of the Engineering and Construction team that will collaboratively manage complex and long duration type projects and PM tools. This role has C Suite exposure and requires strong business acumen, strong data analytics, the abilities to define and implement groundbreaking ideas, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.

As a Senior Project Manager Engineering & Construction your responsibilities will include:

  • Lead support and advisor to the Senior Manager of Engineering & Construction and lead cross-functional teams with others.
  • Oversee development and monitoring tools, reports, and dashboards to improve productivity and efficiency.
  • Track milestone activities for highly complex projects/programs across multiple lines of business both internal and external.
  • Create, deploy, and maintain requirements from various organization swim lanes for tools consisting of Smartsheet, Excel, and flexibility to embrace other system software.
  • Cross integration of systems to harvest data in providing analytics and real-time support to the program management team.
  • Ensure compliance requirements are adhered to for all regulatory obligations.
  • Ensure projects meet network readiness dates within budget allotments.
  • Create presentations to support leadership and C-Suite teams.
  • Provide direct support in aiding VP and their teams.
  • Collaborates with network leadership and business domain leadership to design and implement future state processes that achieve program goals, and end-to-end process engineering objectives.
  • Communicate training-based communications, flash documents, M&Ps and related job aids to stakeholders and their teams

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

  • 10+ years telecommunication experience.
  • Bachelor’s degree or equivalent practical work experience
  • Ability to facility project creation and management in standard PM tools (MS Project, Smartsheet, Confluence, JIRA, etc.)
  • Experience with Telcom Network Design systems (IQGeo, GIS, SmallWorld)
  • Usability & understanding of data visualization tools (PowerBI, Power Apps)
  • Vendor & Contract Administration
  • Ability to create complex Methods & Procedures
  • Strong interpersonal and communication skills.
  • Expert knowledge in Microsoft (More specifically Power Point & Excel), Adobe, and related systems
  • Ability to analyze data to drive strategic business decisions is key.
  • Ability to build a cohesive relationship with multiple departments through training, development, and accountability.

BONUS POINTS FOR:

  • Master's degree and/or related work experience
  • Knowledgeable of SAP, Fireworks, BidMaster, LeaseNet, Costar, JDS, WFMT, NDS, CLM, APO, FT3, ARMOR, MARTENS
  • Experience with Regulatory subsidy compliance.

#LI-RM1

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2d

Senior Manager, Product & Platform Innovation - Governance

BrightspeedCharlotte, NC, Remote
agilejiraDesign

Brightspeed is hiring a Remote Senior Manager, Product & Platform Innovation - Governance

Job Description

Brightspeed has an exciting opportunity for a Senior Manager, Product & Platform Innovation - Governance to join our rapidlygrowing team! In this role, you will oversee technical program management workflow and governance, software modernization, and communication via a team of resources. You will work closely with IT and Business Operations leads to ensure alignment of processes and visions. The principal purpose is to drive transformation, automation, consistent project management, and process efficiency for all platform and operational processes for consumer and business. This position will report to the Director, Product & Platform Innovation - Governance

As the Senior Manager, Product & Platform Innovation - Governance, your duties and responsibilities will include:

Strategic Planning and Execution

  • Develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring and quality assurance for consumer & business
  • Drive long-term modernization and technical advancement planning for Product & Platform Innovation programs
  • Drive successful execution of projects in alignment with the Strategic Growth Plan
  • Leverage and standardize an agile methodology to drive the enablement and use the business KPIs to execute iterative constant improvement
  • Formulate strategic plans to meet business needs and address industry trends and challenges
  • Identify and prioritize key areas for process improvement, including operational efficiency, digital transformation, and innovation initiatives
  • Collaborate with cross-functional teams to implement transformational initiatives, ensuring seamless integration and minimal disruption to daily operations
  • Owns domain program management including plan creation and tracking; issue escalation and resolution; progress documentation and status report preparation and (metrics, summaries, etc.) communication in both formal and informal settings
  • Support companywide Operational Readiness Production Testing in collaboration with Go / No Go facilitation
  • Support business case development with cost/ benefit analysis for continuous funding and prioritization
  • Use data and KPIs to drive the system platform to support and automate business functions in an iterative and agile implementation format

Implementing and Innovating Consumer and Business System Stacks

  • Develop a scalable and robust cross-domain system stack that caters to consumer and business customers’ needs and business outcomes
  • Define digital transformation and enable operational efficiencies, through key analytics, enhancing product and service delivery, customer experiences
  • Create cohesive cross domain consumer and business operational system support (OSS) and business system support (BSS) stacks that allow a seamless experience and internal cost efficiencies while maximizing system platform, network capabilities and customer experiences
  • Unify Program Management delivery on existing Tier 2 & 3 platform support while executing on the implementation delivery of new technologies across Digital Engagement, Service Delivery, Dispatch & Field Tech Mobility
  • Lead the domain to develop and drive TSA exit related strategies, and requirements
  • Build and manage a team of resources that will enhance & support internal and external clients via a suite of projects and programs at Brightspeed
  • Owns, manages, and communicates domain program management, financials, and KPIs for Product & Platform Innovation.  Collaborates with business partners to ensure:
  • Develop business cases with cost/ benefit analysis for continuous funding and prioritization
  • Solutions are properly architected, comply with acceptance criteria, meet security requirements and reviews, and align with project objectives
  • Documentation is consistent, clear and properly retained
  • Required level of training, reporting documentation and communication is available for all audiences

Leadership and Team Management

  • Manages day to day operations of the Product & Platform Innovation team including domain program roadmap, program and organizational budgets, executive leadership deck preparation, communication cadences, team meetings, people & culture initiatives, project / program gap coverage, etc.
  • Responsible for Chief of Staff functions for the Product & Platform Innovation team and Vice President including:
    • Yearly goal planning and tracking
    • 1-N List management and reporting
    • Employee engagement plans and get-well plans
    • Communication cadences & agendas
    • Team calendar management
    • Email distribution list creation and management
    • Shared mailbox creation and management
    • VP calendar management
    • VP communications creation and distribution
    • VP Playbook creation and management
  • Lead your team developing growth and talent plans, new skillsets, appropriate training, succession plans and a data first approach
  • Responsible for collaborating with organizational leadership and business partners to maintain and keep project schedules, playbooks, and release schedules 
  • Demonstrated exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the most senior level of the business
  • Responsible for team operational logistics including people & culture initiatives, operational get-well plans, assignment implementation & follow up, and communication cadences & agendas
  • Coordinate and manage organizational goals, objectives, budget and KPI attainment
  • Partners with internal stakeholders to develop and maintain definitions and ensure consistent use of standardized metrics and KPIs across domains
  • Manages domain JIRA management including Product Owner partnership, user story oversight and management, PI planning prioritization, and completion tracking 

Vendor Management

  • Collaborate with vendors and third-party service providers to procure necessary technologies and services
  • Negotiate contracts and service level agreements to ensure optimal value and quality

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree in Business, Project Management or related field
  • 8+ years of experience managing cross-functional and/or cross team projects
  • 7+ years of strong technical experience, preferably in telecommunications, specifically dispatch
  • Successful teamwork experience and demonstrated leadership abilities
  • Excellent client-facing and internal communication skills
  • Passionate about leading people, driving change, and focused on innovating systems and support through collaboration
  • Enjoy simplifying and reinventing systems and experiences, have a solid strategic vision, and can identify friction points and implement innovative solutions

Bonus Points for 

  • Master's degree
  • Applicable Program Certification
  • Agile certification; PO, PM, SM
  • The following application knowledge
    • Smartsheets

 

#LI-SS1

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2d

Consulting Manager - Energy & Utilities

Logic20/20 Inc.Houston, TX, Remote
10 years of experiencejira

Logic20/20 Inc. is hiring a Remote Consulting Manager - Energy & Utilities

Job Description

As Manager, you'll support consultants to ensure quality delivery execution and foster professional growth within the project team. You will be a key player in providing strategic guidance and expertise to our clients in the utilities sector. The ideal candidate will possess a robust background in project management, client interaction, and an extensive understanding of market management systems and energy management systems.

  1. Client Engagement:

    • Act as the primary point of contact for clients, understanding their unique needs, and providing tailored solutions.
    • Conduct client meetings to gather requirements, present findings, and offer strategic recommendations.
  2. Project Management:

    • Lead and execute grid operations projects, ensuring timely delivery of high-quality solutions.
    • Collaborate with cross-functional teams to define project scopes, objectives, and deliverables.
    • Develop and manage project timelines, budgets, and resources.
    • Oversee the creation of client deliverables, ensuring accuracy, completeness, and alignment with project objectives.
  3. Technical Expertise:

    • Utilize in-depth knowledge of market management systems (MMS), energy management systems (EMS), and Operational Technology (ADMS, DERMS, DER) to develop innovative and effective solutions for clients.
    • Stay informed about industry trends and emerging technologies relevant to grid operations.

Qualifications

  • A minimum of 5-10 years of experience in the utilities sector, with a focus on grid operations and energy management.
  • Experience with OT (DERMS, ADMS, DER, SCADA, etc)
  • Experience with MMS & EMS preferable 
  • Proven track record of successful projects and initiatives within utility companies.
  • Strongly preferred Project Management Professional (PMP) certification.
  • Experience at a consulting firm, providing strategic advice and solutions to clients.
  • Proficiency in MS Project and various PM tools (such as Jira or VSO)
  • Undergraduate degree in technology or business

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2d

Lead Technical Artist - Remote (Europe or United Kingdom)

People Can FlyGateshead, United Kingdom, Remote
jiraPhotoshop

People Can Fly is hiring a Remote Lead Technical Artist - Remote (Europe or United Kingdom)

Job Description

To set the pipeline and technical tools as well as maintain the quality standards to deliver the highest class of assets created by Technical Art Team and ensure that they follow the Art Director vision. To maintain and develop the workflow together with the Programmers. To manage talents of the Technical Artist team to achieve the best possible result for the project and personal growth of team members. To have an overview of all workflows and pipelines and supervise all improvements.

 

  • Provide mentorship, direction and best in class management principles to ensure quality results and efficient working practices.
  • Mentoring, managing, and leading the Technical Artist department.
  • Provide day-to-day feedback and creatively solve problems.
  • Work with the production team on tasks assignment and a team schedule.
  • Work hand in hand with the Art Director and Art Leads to set the technical guidelines for content development.
  • Develop powerful and efficient workflows for the Tech Art team working together with the Programmers and Programmers Leads.
  • Research and implement new techniques and procedures to improve game asset quality.
  • Creating high quality assets and gadgets suitable technically and artistically to project the universe.
  • Help improve and refine shader, texture, lighting quality.
  • Explore and help develop new technologies for integration into the asset pipeline.
  • Identify and resolve pipeline issues.
  • Analyze and improve art asset inefficiencies to optimize console and PC performance.
  • Act as a liaison between the Programmers and Art departments.
  • Providing R&D projects and pipeline and workflows improvements.
  • Bugfixing and describing R&D case studies in knowledge base.
  • Supervision of bugfixing and describing R&D case studies in knowledge base.
  • Conduct consistent performance reviews of staff members.
  • Conduct recruitment projects with HR collaboration.
  • Conduct the onboarding for new hires.

 

Qualifications

  • Typically 7+ years of game development experience.
  • Typically at least two AAA titles developed and shipped from start to finish.
  • Typically 2 years of team leading experience.
  • Strong Leadership and mentoring skills.
  • Great understanding of creative and game development processes.
  • Experience in all aspects of creating game content for consoles and PC.
  • Extensive experience working with UE4.
  • Expert Maya knowledge.
  • Strong knowledge of particle systems, environmental effects, cloth simulations, lighting, and dynamics.
  • Visual scripting in Unreal Engine Editor strong experience.
  • High proficiency in technical problem solving.
  • High knowledge of Photoshop, Zbrush/Mudbox, Substance Designer, and Adobe Suite.
  • Proficiency with Atlassian software (JIRA, Confluence).
  • Strong verbal and written communication skills in English.
  • Open-minded team player attitude.
  • Strong work ethic and self-motivation.
  • Passionate about playing and making video games.

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2d

Program Manager, Services Delivery

SecurityScorecardRemote (United States)
Bachelor's degreejirasqlB2Bapic++python

SecurityScorecard is hiring a Remote Program Manager, Services Delivery

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

Job Overview:

We are seeking a dynamic and experienced Program Manager, Services Delivery to join our Product organization working directly with our service delivery team. This role is responsible for understanding, documenting, and articulating all aspects of SecurityScorecard MAX service delivery either directly to the  customer or through partners. This role requires someone with experience in service delivery to large enterprise customers as well as globally distributed partner services support. In addition, this role is responsible for project management of all direct customers throughout the customer lifecycle as well as for ensuring all partners are programmatically managed from initial training to ongoing MAX certification. The ideal candidate will have a strong service delivery background, particularly within technical services or managed security service providers (MSSPs), a knack for documenting, standardizing and simplifying complex business processes, and a passion for organizing and optimizing service processes.

Key Responsibilities:

  • Subject matter expert on all aspects of service delivery both direct and through partner for our services team, SecurityScorecard MAX
  • Hands-on-keyboard experience with API’s, Python, SQL databases and excel, to construct and deconstruct services workflows and translate those workflows into highly automated process designs
  • Take a hands-on approach to service delivery, with the ability to execute tasks as the service delivery team and  document processes for product management and engineering to turn into automation
  • Develop and maintain comprehensive playbooks, standard operating procedures, and process documentation to guide the services team and partners.
  • Use Jira, Trello, and other project management tools to effectively track, organize, and manage service delivery projects.
  • Act as a central point of coordination for implementing new product capabilities within the services team and ensuring all testing is done with the internal team prior to release to partners
  • Oversee the implementation of partner tier II services support to assist partners when they have issues delivering the MAX service as well as collect feedback on additional product requirements from partners
  • Speak directly with customers to deeply understand their business needs

Your Impact:

  • Scale fast-growing internal services team to high levels of efficiency and revenue.
  • Work directly with Fortune 100 companies to make their supply chains more secure
  • Define and set industry standards for Supply Chain Risk Management and Response

Required Qualifications:

  • 8+ years of proven experience in service delivery, preferably within MDR, MSSPs, or technical service environments
  • Strong project management skills, including experience with tools like Jira and Trello
  • Exceptional documentation skills, with a focus on creating clear, actionable playbooks and process guides
  • Experience in collaborating with partners for onboarding and training
  • Ability to productize customized services and understand the broader service delivery landscape
  • Strong operational and support skills, with the ability to handle multiple priorities

Preferred Qualifications:

  • Lean Six Sigma certification or similar process improvement credentials
  • Background in cybersecurity or relevant industry certifications

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated salary range for this position is $122,000-190,000. Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

 

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. #LI-DNI

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2d

Senior IT Systems Engineer, Collaboration

WebflowInternational Remote
Webflowremote-firstjiraslackc++

Webflow is hiring a Remote Senior IT Systems Engineer, Collaboration

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Senior IT Systems Engineer, Collaboration to help deliver the best technology experience for everyone at Webflow. As a key member of the IT team, this role will be instrumental in preparing our company for the next phase of growth and scale. You’ll focus on honing how Webflowers work together in Jira and Confluence, implementing thoughtful best practices that balance ease of use with a security-first mindset. 

In addition to owning the Atlassian experience, this role will contribute to bridging gaps in our collaboration platforms, ensuring that Webflowers are extracting the most value from the tools they have to work with. This role requires a strategic approach to system administration, automation and integration, and will have great influence on the people, processes, and technologies at Webflow. 

About the role 

  • Location: Remote-first (Mexico only)
  • Full-time 
  • Permanent
  • The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills.
    • Mexico  (All figures cited below in MXN  and pertain to workers in Mexico)
      • 686,100 - 843,800 - 1,001,500 MXN
    •  
  • Reporting to the Senior Manager, ITX

As a Senior IT Systems Engineer, Collaboration, you’ll … 

  • Own Webflow’s Atlassian Experience, working to refine how we use Jira and Confluence 
  • Administer collaboration tools such as Okta, Google Workspace, Zoom, and Slack 
  • Help define Webflow’s “Operating System” by shaping how work gets done, ensuring our core technologies support productivity and collaboration
  • Identify gaps and shortcomings in our processes and procedures, and partner across functions to deliver and drive adoption of smart and scalable solutions
  • Create, develop, and maintain technical documentation with a high degree of operational rigor
  • Help deliver a secure and exceptional technology experience

 

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

Requirements:

  • Strong self-starter, with experience working in a remote-first, asynchronous environment
  • Administration of Atlassian applications required (1k+ users is a plus)

You’ll thrive as a/an Senior IT Systems Engineer, Collaboration if you:

  • Enjoy building and refining tools that help teammates do their best work
  • Are curious about how things work and fit together, and aren’t afraid to ask questions
  • Are more than comfortable with administering Atlassian’s tools, and perhaps even consider yourself an expert
  • Understand that with autonomy comes great responsibility, and know how to wield it wisely to deliver impactful results


Our Core Behaviors:

  • Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
  • Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
  • Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
  • Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

  • Equity ownership (RSUs) in a growing, privately-owned company
  • 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
  • 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
  • Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
  • Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
  • Monthly stipends to support health and wellness, smart work, and professional growth
  • Professional career coaching, internal learning & development programs
  • 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
  • Discounted Pet Insurance offering (US only)
  • Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice

 

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2d

Ingénieur QA

Ahead DigitalTremblay-en-France, France, Remote
Cypressjirascrumqagitc++cssjenkins

Ahead Digital is hiring a Remote Ingénieur QA

Description du poste

Vous êtes garant.e du bon fonctionnement des produits, applications et systèmes de notre client. 
 
Au quotidien, vous êtes responsable de :  

  • Définir la stratégie de tests en collaboration avec l’équipe QA 

  • Collaborer avec l’équipe technique et produit pour développer des scénarios de test pertinents 

  • Automatiser et maintenir les tests automatiques 

  • Exécuter des scénarios de tests (manuels ou automatisés) et en analyser les résultats 

  • Garantir un haut niveau de qualité constant tout au long de la vie du produit, et s'assurer que les process QA internes soient bien respectés

  • Vérifier les différents livrables (spécifications, logiciels) des projets 

  • Qualifier les anomalies et analyser leurs impacts. 

Qualifications

Compétences techniques 

  • Vous avez une bonne compréhension du HTML et du CSS 

  • Vous justifiez d'une expérience dans l'implémentation de tests automatisés 

  • Vous êtes capable d'évangéliser les équipes sur les enjeux de la Qualité

  • Vous connaissez la méthodologie SCRUM 

  • Vous comprenez le langage de programmation Javascript/Typescript 

  • Vous connaissez le BDD, l’ATDD, Gherkin (Cucumber), et les tests end-to-end navigateur (Playwright, Cypress ...) 

  • Vous savez utiliser l'outil de gestion des versions GIT et de Jenkins ainsi que l'outil de gestion de bugs JIRA 

  • Vous maîtrisez l’anglais écrit comme oral.

 
En bref, la qualité logiciel au travers des tests manuels et automatisés n’a pas de secret pour vous. Vous avez déjà travaillé en en Behaviour Driven Development, dans le web et avec une organisation produit structurée. 
Vous êtes capable de réaliser des scénarios de tests et avez le souci permanent de la qualité. 

 

Compétences comportementales 

  • Vous êtes impliqué.e, empathique, auto-motivé.e. 

  • Vous avez à cœur de livrer un produit de qualité, et de voir que tout fonctionne comme attendu. 

  • Vous démontrez d'excellentes aptitudes de communication 

  • Vous avez l'esprit d'équipe 

  • Vous avez le sens du détail et êtes rigoureux.se

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2d

SQL/BI Developer

Customized Energy SolutionsPune, India, Remote
agilejirasqlDesign

Customized Energy Solutions is hiring a Remote SQL/BI Developer

Job Description

The SQL/BI Developer will be part of the IT Team in Pune. The developer will have to work on IT Projects using various technologies in MS SQL Server versions 2014 and 2018. 

You will contribute to efficient DB development using but not limited to SQL, Stored Procedures, SSIS packages, SSRS, provide resolution of production issues by diagnosing bugs, performing urgent code changes, writing SQL data scripts to modify the system. In addition, you’ll be implementing new features and enhancements requested from CES clients. Critical thinking and a problem-solving attitude will be critical to your success in the role of Database Developer.

Roles & Responsibilities

  • Experience using Microsoft SQL Server Integration Services (SSIS), 
  • Performance tuning of SQL, stored procedures, functions, SSIS packages, triggers, and views using T-SQL 
  • Understanding of database schema design, query optimization and SQL Server troubleshooting
  • Good experience in working on SSIS changes to apply break-fixes.
  • Experience in creating and scheduling jobs, SQL Mail, Alerts, and scheduling SSIS Packages using SQL Server Agent.
  • Designing, developing, unit testing, documenting, and troubleshooting reports and software for ETL in a complex data ecosystem
  • Designing, developing, unit testing, documenting, and troubleshooting software for web-based products in a complex data ecosystem
  • Creating and managing queries, procedures, functions, and other relational database artefacts
  • Providing daily operational/production support in projects.
  • Communicating with team members to ensure successful deployment of software
  • Working in an agile team to deliver new functionality on a regular cadence
  • Working closely with other members of the development team to collaboratively build software
  • Working with product owner, business users, and IT leadership to ensure software design and execution aligns with tactical and strategic goals.
  • Working closely with quality assurance engineers to assist in testing and data validation.

Qualifications

  • 4+ years of Industry experience as DB developer in MS SQL Server supporting with Degree in Computer Science
  • Proficient in fielding requests for production support and debugging.
  • Relevant work experience as a developer in a custom software development environment building both transactional and analytical systems.
  • Multiple years of database development experience working with transactional data models
  • Multiple years writing advanced SQL queries in Microsoft SQL Server (Transact-SQL)
  • Multiple years building ETL integrations using SQL Server Integration Services (SSIS)
  • Experience developing reports and dashboards using SQL Server Reporting Services (SSRS) and Power BI
  • Excellent written and verbal communication skills
  • Self-starter and capable of working successfully in a deadline-driven environment.
  • Experience as part of a team executing agile and/or waterfall projects.
  • Ability to think “outside the box” by developing and implementing improvements to processes and tools.

Preferred Skills:

  • Experience is SSAS
  • Experience in Power BI
  • Experience in performing business analysis activities within electrical energy industry, one or more US electric power markets. 
  • Experience with Atlassian SDLC tools, particularly Jira
  • Experience with source control.
  • Proficient with MS SQL Server 2012 or later databases
  • Advanced degree in Computer Science, or related field
  • Multiple years of experience with design and development of client-facing applications

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2d

Provider Solutions Associate

Clover HealthRemote - USA
remote-firstjirasalesforcec++

Clover Health is hiring a Remote Provider Solutions Associate

Clover is reinventing health insurance by working to keep people healthier.

Clover Health is dedicated to reinventing health insurance by focusing on keeping people healthier. This mission is reflected in our approach to managing provider relationships and ensuring that operational needs are met efficiently. 

As a Provider Solutions Associate, you would contribute to this mission by facilitating smooth interactions between providers and Clover, ensuring that any issues are promptly resolved, and supporting initiatives aimed at improving overall provider satisfaction and patient outcomes. This role requires a blend of technical skills, operational knowledge, and strong interpersonal abilities to ensure that Clover Health's provider relationships are optimized and that complex issues are resolved efficiently.

We are currently considering candidates located in the Central and Eastern time zones of the United States for this position.

As a Provider Solutions Associate, you will:

  • Gain in-depth knowledge of Clover Health's operational processes, including Contracts, Claims Processing, Payments, Payment Integrity Audits, Configuration, and Grievances.
  • Serve as the main contact for high-priority providers and maintain positive on-going relationships, leading external meetings regularly.
  • Manage internal projects to enhance the provider experience, such as provider education on best practices and new policies.
  • Ensure timely investigation and resolution of escalated provider issues or inquiries, both internally and externally.
  • Work with internal and external teams to research and resolve provider escalations.
  • Identify and implement opportunities to reduce provider abrasion through root cause analysis and collaboration with management.
  • Utilize Excel; Pivot Tables, Formatting, Formulas, and Vlookups.

Success in this role looks like:

Success in this role is measured by your ability to complete key tasks like data entry, report generation, and provider claims analysis accurately within the first 90 days. You'll also research and resolve escalations, gain a strong understanding of Clover's policies, and collaborate effectively with internal teams. By the first 6 months, you'll be expected to manage higher-level escalations, independently handle hospital systems, maintain the Provider Claims Escalation spreadsheet with precision, and contribute to internal projects. Long-term success involves building strong relationships with providers, efficiently managing projects, resolving escalations, and applying problem-solving skills while multitasking with minimal oversight.

You should get in touch if:

  • You're based in the Central or Eastern time zone of the United States.
  • You're passionate about healthcare, with 3+ years of experience in health insurance or medical offices.
  • You have a knack for coding – maybe you're even a Certified Professional Coder (great if you are, but not a deal-breaker if you're not).
  • You're a data wizard, comfortable with a variety of tools. Think Excel, Salesforce, JIRA, Mode, Google Suite, and industry-specific platforms like Engagement Plus, SDS, iNetwork, Optum Pay Financial, and Health Rules Payor.
  • Details are your thing, and you thrive on meeting deadlines.
  • You're a natural collaborator, excited to work with teams across our organization and beyond, helping us grow and innovate.
  • You're ready to bring your skills and experience to a dynamic, evolving industry.

Benefits Overview:

  • Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
  • Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
  • Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
  • Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

  • Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
  • Reimbursement for office setup expenses
  • Monthly cell phone & internet stipend
  • Remote-first culture, enabling collaboration with global teams
  • Paid parental leave for all new parents
  • And much more!

About Clover:We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are anE-Verifycompany.

For California, Colorado, New Jersey, New York, or Washington residents, a reasonable estimate of the base salary range for this role can be found below. For candidates residing in other geographic areas, the range will be adjusted based on location. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Colorado/Washington Pay Range

$67,200 - $91,800 USD

California/New Jersey/New York Pay Range

$67,200 - $102,000 USD

 

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3d

IT Security Project Manager Lead

ExperianHeredia, Costa Rica, Remote
agileAbility to traveljirascrum

Experian is hiring a Remote IT Security Project Manager Lead

Job Description

Looking for self-motivated seasoned Information Security project manager lead with experience in managing multiple simultaneous global projects, with a strong understanding in information/Cyber Security and Technology projects. This includes defining the scope of the projects, creating and managing the project plan, identifying key stakeholders, producing proper documentation and ensuring all work is compliant with the relevant standards and projects are completed within the deadline. He/she will demonstrate strong leadership and people management skills in forming teams from local and remote sources, both within the region and in the wider global group and ensuring close communication and teamwork to contribute to project success. 

Key Responsibilities 

  • Perform as a project manager on multi-year, multi-million-dollar projects and major strategic initiatives spanning multiple organizations, including third-party businesses. 

  • Serves as a team leader in the capacity of evaluating the work of the team 

  • Develops, implements and maintains project management best practices. 

  • Acts independently to determine methods and procedures on new assignments and may supervise the activities of lower level personnel. 

  • Works on large projects exceeding twelve months in duration or having significant budget impact on the business unit 

  • Develops and composes business cases to support the acquisition of development of critical project components 

  • Collects, analyzes, and summarizes information on project phases, task, duration, resources, and costs. 

  • Participates in developing plans, work breakdown structures, schedules, budgets, and resources assignments for projects that are subject to management review and approval. 

  • Act as liaison among internal and external stakeholders, business unit functional areas and project development teams to ensure effective project coordination among participating groups. Facilitates communication among project participants to expedite project processes to resolve issues and problems. Schedule and facilitate meetings on project status and issue resolution. 

  • Determines specific project deliverables, defines the process for the review and approval of deliverables, and specifies quality criteria for deliverables assessment. 

  • Defines project scope subject to management approval, establishes the process for altering the scope, and responds to requests for changes to the scope. 

  • Builds time estimates, develops project schedule, and addresses scheduling problems as they arise. 

  • Develops, maintains, publishes and distributes comprehensive project plans. 

  • Identifies, mitigates and recommends alternatives on handling risks and issues that threaten the successful completion of the project within the deadline. 

  • Monitors and reports project progress to objectives in timeframes, scope, quality, costs and risks. Receives information on project status, changes and issues.  Identifies potential sources for solutions, and contacts appropriate parties to initiate action. 

  • Takes an outward focused stance to delivery, removing roadblocks that could distract the team. 

  • Identifies areas within the business unit where process improvements may benefit project performance. 

  • Prepare project status reports for upper management. 

  • Collaborate with key project members to document and obtain buy-in and approvals items such as requirements, scope to meet the requirements, milestones, project health changes, issue and risks. 

  • Manage project security assessment to ensure completeness and approval before project Go-Live date. 

  • Develop and maintain project risk management plans. Coordinate project risk identification, quantification, response development and control. 

  • Review other project management team member schedules, plans and strategies and recommend enhancement. 

Qualifications

  • 10 + years of project management experience 

  • 3 + years’ experience in Cyber /Information security project management 

  • Excellent knowledge of project management methodology and tools including software. 

  • Excellent knowledge of Cyber Security, Information Technology, Risk and compliance.  

  • Excellent knowledge of computer systems and processes and PC desktop applications 

  • Excellent knowledge of legislation and regulations impacting business unit industry 

  • Excellent knowledge of business unit products and operations. 

  • Excellent oral and written communication skills. 

  • Excellent project management and organizational skills. 

  • Excellent problem solving and analytical skills. 

  • Excellent leadership skills. 

  • Proficient in MS project, Excel, Visio, Jira etc.  

  • Experience with Agile methodologies 

  • Experience with information security/Technology/Infrastructure projects. 

  • Bachelor’s degree or equivalent experience. 

  • Project Management Professional (PMP) certification and Certified Scrum Master 

  • Ability to travel 

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3d

Agile Coach Sênior

ExperianSão Paulo, Brazil, Remote
DevOPSjirascrum

Experian is hiring a Remote Agile Coach Sênior

Job Description

Você será responsável por:

  • Apoiar o PO e PM e Coordenadores nos conceitos de agilidade, no sentido de orientar para utilizar a agilidade de forma plena, explorando todo seu potencial em benefício dos negócios da organização;
  • Desenvolver times de alta performance para habilitar velocidade nas entregas de soluções e produtos, buscando aumentar o alinhamento e transparência;
  • Identificar gargalos e trazer melhorias para os processos;
  • Resolução de conflitos, se situar de fato no que está acontecendo no time para conseguir reportar (sejam prazos, problemas ou até status das atividades).

Qualifications

O que estamos buscando em você?

  • Sólida experiência em transformação de times, processos e negócios através de agilidade;
  • Forte compreensão do framework Scrum e método Kanban;
  • Sólido conhecimento em Lean, gestão de processos e melhoria contínua;
  • Sólido conhecimento de ferramentas de coaching e transformação organizacional;
  • Conhecimento avançado em JIRA e Confluence, gerenciamento de automação e fluxos de trabalho, configuração de quadros, expressões JQL, extração de dados e métricas;
  • Conhecimento em business agility e maturidade organizacional (SAFe, Flight Levels, KMM, etc);
  • Conhecimento em Power Point e Excel para gerar relatórios e apresentações executivas;
  • Conhecimento em métricas de fluxo e de negócio, para definição e acompanhamento;
  • Conhecimento em práticas e metodologias de Discovery para Produtos.

Será considerado como diferencial:

  • Inglês avançado para conversação com times globais;
  • Conhecimento em OKR;
  • Conhecimento em ferramentas de automação de processos como Power Automate;
  • Conhecimento em ágil escalado (SAFe, LeSS, Nexus, etc);
  • Conhecimento em cultura e práticas de DevOps (não é necessário saber fazer ou conhecer as ferramentas, mas é necessário identificar o que é ou não é uma boa prática);
  • Certificações em projetos e agilidade.

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4d

Client Response Representative - Zephyr (financial services solution)

Informa MarketsBoston, MA, Remote
Salesjira

Informa Markets is hiring a Remote Client Response Representative - Zephyr (financial services solution)

Job Description

Overview:
As a Client Response Representative I in the Financial Group team, you’ll play a vital role in delivering outstanding service to our clients, helping them get the most out of our solutions, and contributing to client retention and renewals. You will be the primary point of contact for both decision-makers and end users, handling client requests, solving issues, and managing projects that strengthen long-term relationships. Your efforts will ensure our clients experience the full value of our products and services, leading to their continued satisfaction and loyalty.

Key Responsibilities:

  • Act as the main customer service representative for your assigned clients, responding to inquiries, resolving issues, and managing requests with urgency and care.
  • Prioritize and resolve client issues promptly, while tracking and managing all interactions to ensure a smooth customer experience.
  • Guide clients to fully utilize our services, such as training, webinars, and help resources, to maximize their investment.
  • Maintain clear documentation of client interactions in JIRA, ensuring a seamless experience throughout the client’s journey.
  • Keep the account team informed of any clients that may be at risk, taking action as needed to support retention.
  • Develop strong, long-term relationships with key stakeholders in your assigned accounts.
  • Collaborate with internal teams to promote the value of our products across Sales, Marketing, and Service.
  • Serve as a client advocate, offering feedback and insights on product use and client satisfaction to influence product development and best practices.
  • Support the contract renewal process, ensuring clients are transitioned smoothly through the cycle to minimize churn.
  • Communicate our business processes, solutions, and services clearly, so clients understand the full scope of what we offer.
  • Build your personal brand by partnering with clients on strategic initiatives, developing both global and local relationships, and contributing to team and company-wide projects.
  • Participate in a highly collaborative team environment that encourages personal and professional growth.
  • Perform ad-hoc tasks as needed, which may occasionally include night or weekend work.

This role offers an exciting opportunity to make a meaningful impact on client success while growing your expertise and contributing to a supportive and dynamic team. If you’re passionate about delivering exceptional client experiences, we’d love to have you on board!

Qualifications

  • Bachelor’s degree (BS/BA) from an accredited college/university or equivalent work experience in the investment or financial services industry.
  • Strong verbal and written communication skills, able to articulate ideas clearly and professionally.
  • Excellent interpersonal and relationship-building skills, with the ability to foster positive client and team relationships.
  • Ability to work independently, manage tasks proactively, and take initiative with minimal supervision.
  • Proven experience working effectively in a collaborative, team-oriented environment.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with Microsoft Access is a plus.
  • Exceptional organizational, problem-solving, and multitasking abilities, with attention to detail.
  • This role offers a salary range of $50,000 to $55,000 USD, along with a quarterly bonus.
  • This job posting will close on September 24, 2024.

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4d

Software Engineer in Test with German (Cypress)

Accesa - RatiodataEmployees can work remotely, Romania, Remote
Cypressjirauiapigitcssjenkinsjavascript

Accesa - Ratiodata is hiring a Remote Software Engineer in Test with German (Cypress)

Job Description

Our client operates prominently in the financial sector, where we enhance operations across their extensive network of 150,000 workstations and support a workforce of 4,500 employees. Our IT solutions ensure streamlined processes and heightened security, enabling them to maintain their leadership in financial technology. 

The project features a range of applications that address various aspects of banking and user interactions, focusing on developing, monitoring, and analyzing application interface data and program efficiency.

Responsibilities:


Streamline Test Documentation and Test Case Management: Create, document and organize test cases in AQUA to ensure thoroughness, traceability, and alignment with project objective.
Develop Test Automation: Create, maintain, and execute automation test scripts using Cypress with JavaScript (for both UI and API) .
Use CI/CD: Use GIT for version control, manage Jenkins pipelines, execute parameterized tests, and generate detailed reports.
Leverage your expertise in German: collaborate closely with team members, be a team player, and adapt to specific contexts.

Qualifications

  • 3+ years of experience in Automation Test Engineering
  • Experience with Cypress with JavaScript/TypeScript for UI and API testing: Proficient in using Cypress for automation testing, including experience with writing, debugging, and maintaining test scripts. 
  • Web Technologies: Good understanding of HTML, CSS, and web application behavior.
  • Version Control and CI/CD: Familiarity with integrating Cypress with CI/CD pipelines (Jenkins) and using using version control systems like Git.
  • Experience with test management and tracking tools such as Jira, Confluence, and AQUA
  • Excellent communication skills in English and German

Nice to have:

  • Knowledge of performance and accessibility testing methodologies
  • Background in BDD frameworks (Cucumber, CodeceptJS)

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