jira Remote Jobs

517 Results

5d

Senior Frontend Programmer

People Can FlyGateshead, United Kingdom, Remote
Bachelor's degreejiraDesignvuegitdockertypescriptlinuxangularjavascriptbackendfrontend

People Can Fly is hiring a Remote Senior Frontend Programmer

Job Description

  • Implementing PCF Online Services from the frontend perspective.
  • Working on developers tools used by game or publishers teams.
  • Design, develop, maintain and deliver a user interface for both internal and external use.
  • Ensuring high-quality software by creating unit, integration tests and manual testing.
  • Collaborate with backend developers, product managers, and other stakeholders to understand requirements and provide input on system design.
  • Work closely with UI/UX designers to transform mockups into responsive web interfaces.
  • Provide technical expertise and mentorship to other frontend developers.

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
  • 5+ years of professional frontend development experience.
  • 5+ years of Javascript (or similar languages, ie: Typescript), HTML, and CSS.
  • 3+ years of working experience using modern frameworks and tools such as React, Ember, Angular, Vue, etc.
  • Knowledge of VS Code (or any other IDE of your choice), Docker, WSL or Linux (optionally)
  • Solid understanding of responsive web designs principles, web performance optimisation techniques, and troubleshooting skills.
  • Proven proficiency in testing practices, such as unit testing, functional testing, integration testing, and test-driven development.
  • Familiarity with containerization technologies like Docker.
  • Solid security best practices.
  • Ability to collaborate effectively as part of the multicultural distributed team fostering collaborative and inclusive work environment.
  • Strong knowledge of version control systems like Git or Perforce.
  • Experience with RESTful APIs and asynchronous programming.
  • Self-motivation.
  • Good mentoring skills.
  • Strong verbal and written communication skills in English.

Nice to have:

  • Proficient in Typescript
  • Understanding of DevOps principles, experience with GitHub Actions or similar tools
  • Prior experience with Grafana or similar services
  • Familiarity with cloud technologies
  • Experience using Linux system
  • Familiarity with backend technologies
  • Knowledge of any project management and bug tracking software (like JIRA)

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5d

Sr Frontend / Fullstack Programmer

People Can FlyWarszawa, Poland, Remote
Bachelor's degreejiranosqlDesignazurejavacsslinuxangularpythonAWSjavascriptbackendfrontendNode.js

People Can Fly is hiring a Remote Sr Frontend / Fullstack Programmer

Job Description

As a Senior Fullstack Software Engineer at People Can Fly, you will play a crucial role in developing end-to-end solutions for our online gaming platforms. You will be responsible for designing, implementing, and maintaining both frontend and backend components, ensuring seamless integration and optimal performance. Your expertise in both frontend and backend technologies will be instrumental in delivering innovative features and functionalities that enhance the gaming experience for our players.

  • Design, develop, and maintain frontend and backend components for online gaming platforms, ensuring high performance, scalability, and reliability.
  • Collaborate with cross-functional teams to translate business requirements into technical solutions, balancing user needs with technical constraints.
  • Implement responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks such as React, Angular, or Vue.js.
  • Develop server-side applications and APIs using technologies such as Node.js, Python, or Java, ensuring secure and efficient communication between frontend and backend systems.
  • Integrate third-party services and APIs to enhance platform capabilities and functionality.
  • Write clean, maintainable code and conduct thorough code reviews to ensure code quality and adherence to best practices.
  • Troubleshoot and debug issues across the full stack, identifying root causes and implementing effective solutions.
  • Stay updated on emerging technologies and industry trends, actively contributing to the evolution of our development processes and practices.

Qualifications

  • 5+ years of frontend / backend development experience.
  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • Proven experience as a Fullstack Software Engineer, with a strong portfolio showcasing your proficiency in both frontend and backend development.
  • Proficiency in frontend technologies such as HTML, CSS, JavaScript, and modern frontend frameworks.
  • Experience with server-side development using languages such as Node.js, Python, Java, or similar.
  • Solid understanding of databases and data modeling concepts, with experience working with relational and/or NoSQL databases.
  • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
  • Strong problem-solving skills and attention to detail, with the ability to analyze complex technical challenges and implement effective solutions.
  • Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
  • Experience in the gaming industry or a passion for gaming is a plus.

Nice to have:

  • Understanding of DevOps principles, experience with GitHub Actions or similar tools
  • Prior experience with Grafana or similar services
  • Familiarity with cloud technologies
  • Experience using Linux system
  • Familiarity with backend technologies
  • Good mentoring skills
  • Experience working with project management software (Jira, Confluence, etc.)

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6d

Site Reliability Engineer

ExperianSandton, South Africa, Remote
jirapostgresDesignmongodbazuregitjavakuberneteslinuxjenkinspythonAWS

Experian is hiring a Remote Site Reliability Engineer

Job Description

Why this role is critical to us

  • As part of the next phase in our growth, we are looking to expand our Site Reliability Engineering team to offer round the global cover. As an organisation we are fully convinced that everything should be automated and that software should run software and believe in the Site Reliability Engineering model. We have established a platform using cutting edge technology, such as Kubernetes, containers, pipelines and monitoring. The candidate will be a forward-looking engineer with an understanding of how SRE will enable operations in the future. You will have broad operations and automation interests and not shy away from the operational aspects of life and understand that the best way to build reliability is to break things often.
  • The ideal candidate will have experience of operations, a passion for automation and an interest in software development or they will have experience of software development, a passion for automation and an interest in operational excellence. If you have incident manager skills and are able to manage rationally and calmly during a crisis that would be an added bonus. There is an expectation to work occasional peak weekends as well as some on call requirements. This is the beginning of a growing team and we are looking for individuals to grow with it.
  • You will lead the team’s technical vision bridging the gap across platforms, infrastructure, automation and software.
  • You will be able to review and design non functional requirements, prioritise key areas of operational architecture and guide both operational staff and software feature engineers on SRE best practice.

What you’ll need to bring to the party

  • Excellent communication skills-written and verbal
  • Highly organised and with good attention to detail
  • Customer orientated
  • Working across boundaries - geographically, teams, language and cultural
  • Curious and willing and able to learn new technologies and practices
  • Cloud aware, you understand how cloud technologies differ from other technical approaches and are able to explain these to others.
  • Lives and breathes availability and operational excellence in technology

 

What you’ll be doing

  • Uptime of Experian Platforms Software: ExperianOne – Experian’s Cloud SaaS offering for Decision Analytics and Fraud specific platforms.
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
  • Partner with development teams or equivalent to improve services through rigorous testing and release procedures
  • Run the production environment by monitoring availability and taking a holistic view of system health
  • Think about systems - edge cases, failure modes, behaviours, specific implementations
  • Make monitoring and alerting alert on symptoms and not on outages
  • Responding to incidents and restoring service
  • Over time, gaining a good enough understanding of the systems to efficiently triage issues and find owners for problem resolution
  • An ability to identify an issue or a manual process and ensure that they never occur again: solving, improving, documenting
  • Incident management; able to co-ordinate others and be co-ordinated during service disruptions with a focus on restoring availability
  • Ability to write complex queries using various tools
  • Ability to identify high level root cause from symptoms, e.g. Networks, Application, Compute, Storage.
  • Understanding of Kubernetes, Infrastructure as Code, High availability principles.
  • Excellent communication skills in English with colleagues across the globe.
  • Strong relationships with other members of the SRE team in EMEA & APAC and also with Global SRE team around the globe
  • Working relationships with colleagues in other departments, third parties who support backing applications.
  • Collaborative relationships with developers, security and architects to influence them to build resilient, maintainable solutions
  • Proficiency in one programming or scripting language and willingness to apply software development best practices to an operational role

Qualifications

 

  • Matric
  • IT related qualification
  • More than 5 Years’ experience in supporting complex, highly scaled systems in production
  • Linux knowledge, experience troubleshooting and predicting issues in advance
  • Networking, troubleshooting and monitoring
  • Cloud Native application designs for high performance, scalability and resilience
  • Incident Management and co-ordination, Blameless PIRs
  • Experience in-Kubernetes, OpenShift, EKS, Splunk, Dynatrace, Thousand Eyes, ServiceNow, Jira, Jenkins, Python
  • Experience in- Java, Cassandra, Redis, RunDeck, MongoDB, Apigee, Okta, PostGres, AWS, Azure, GCP
  • Infrastructure as Code, Git Ops.

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6d

Senior Product Manager - Fraud and Identity (Remote US)

ExperianScottsdale, AZ, Remote
agileBachelor's degreejiraqa

Experian is hiring a Remote Senior Product Manager - Fraud and Identity (Remote US)

Job Description

About us, but we’ll be brief  

Experian offers identity and fraud services for clients in more than 44 countries. Every year, we check that 400 million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud landscape is constantly changing, and a one-size-fits-all approach doesn’t do enough to stop today’s sophisticated fraudsters. We use a unique combination of data, analytics and technology to create right-sized fraud solutions that allow our clients to make confident decisions for every transaction. Our ultimate goal is to make the industry’s fraud and identity solutions work better for everyone around the world.  

Reporting to the Senior Director of Strategy, you’ll manage all aspects of the software product development lifecycle for one or more of Experian’s global fraud products, starting with product planning and product vision, development of the product and through post-release management. You'll focus heavily on client interactions and working with internal teams.

If you’ve worked with fraud management software and know the industry, we would really love to speak with you. Position can be fully remote or hybrid in the Scottsdale/Phoenix area where much of the team is based.

Please note, we have openings for two areas:

Experian Ascend Fraud Attributes- identity graph-based fraud detection and identity confidence solutions

Device Solutions and Collectors- our tools for gathering data on customer devices to catch potential fraudulent scenarios

  • Define and drive the roadmap for identity graph-based fraud detection and identity confidence solutions, or for Device and Collectors solutions
  • Become the market expert and help identify future fraud detection capabilities 
  • Act as the ‘voice of the customer’ by gathering business and market requirements from prospects, customers, domain experts, technology visionaries, and products/solutions from competing vendors 
  • Own the specifications that will guide the engineering team developing and testing the product 
  • Partner with various business stakeholders to ensure the product meets security, legal, compliance, delivery, GTM standards and expectations 
  • Work with third parties to assess partnerships and licensing opportunities 
  • Perform product demos to internal and external audiences, and train regional sales and field experts to do the same 
  • Ensure product quality by working closely with the QA department and triaging escalated Support tickets 
  • Perform competitive analysis as to how this product is behaving in the market, vis-à-vis other products catering to the same/similar customer segments 
  • Solicit features and benefits from the users of the software product, users of competitive products, and from market analysts 
  • Maintain familiarity with fraud mitigation processes and the daily workings of a fraud-mitigation department 

Qualifications

  • Bachelor's Degree, ideally in role-relevant field; MBA is a plus 
  • 5+ years of software Product Management experience (fraud and identity software strongly preferred) 
  • Strong Release Management leadership experience in an Agile development environment (Software as a Service experience is a plus) 
  • Experience influencing and earning the trust of senior stakeholders and moving cross-functional business teams to act swiftly
  • Knowledge of the fraud and identity market and competitive landscape
  • Superior communication skills
  • Enthusiastic, autonomous thinker who is also a strong teammate
  • Capable of establishing relationships and working effectively with diverse disciplines, from Engineering to Sales
  • Experience and comfort level working directly with clients
  • Strong technical acumen – you don’t need coding experience but must speak the language
  • Expertise using JIRA and Confluence to capture and prioritize release requirements
  • Travel may be required- 5%-10% at most
  • Desired: Pragmatic Marketing or similar product management certification

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6d

Copywriting Manager, Consumer Services (remote)

ExperianCosta Mesa, CA, Remote
Bachelor's degreejirafigmaDesignUX

Experian is hiring a Remote Copywriting Manager, Consumer Services (remote)

Job Description

We are seeking a talented and strategic Copywriting Manager to lead our Direct-to-Consumer copywriting efforts. Reporting to the Head of UX, the Copywriting Manager will lead a team of copywriters, joining UX research as a critical supporting role in the UX design process, orchestrating the creation of customer-centric copy across various digital channels. This role demands a hands-on approach to crafting written content, while also embracing the opportunity to explore innovative content creation methods and a commitment to mastering innovative writing technologies. The ideal candidate will ensure the brand's voice and tone remain unified at every customer touchpoint. A proven understanding of consumer branding and the ability to develop an accessible and persuasive marketing voice is pivotal to achieving success in this integral role.

Key Responsibilities:

  • Develop and execute a comprehensive copywriting strategy aligned with the business objectives, brand voice and target audience personas.
  • Mentor and lead a team of copywriters, fostering an environment of excellence, creativity, and professional growth.
  • Collaborate with Design, Marketing, Product and Legal teams to ensure a consistent and effective brand message.
  • Drive the creation and refinement of copy for Experian’s public website, emails, digital products, and other consumer interfaces, utilizing both traditional and innovative content creation techniques.
  • Strategically distribute content creation tasks to balance workloads and leverage diverse skill sets to maximize output efficiency.
  • Incorporate strong consumer branding and a clear, approachable and engaging tone into all customer touch points.
  • Stay ahead of industry trends, competitor activities, and consumer insights to inform and enhance our copywriting practices.
  • Regularly review and refine our copywriting processes, tools, and practices to enhance efficiency, effectiveness, and scalability.
  • Use data-driven insights to refine content strategies, aiming for higher engagement, conversion rates, and customer satisfaction.
  • Maintain and continuously refine Experian’s brand voice and tone guide, ensuring all content is aligned and up-to-date with our brand identity and messaging standards.

Qualifications

Qualifications:

  • Bachelor's degree in Marketing, Communications, English, or a related field, with a Master's degree preferred.
  • At least 10 years of copywriting experience, including a minimum of 2 years in a leadership or managerial role, preferably in the financial services sector.
  • A track record of developing and implementing successful copywriting strategies for digital platforms.
  • In-depth knowledge of SEO, content optimization, and digital analytics tools like Google and Adobe Analytics.
  • Demonstrated ability to lead a team of creative professionals in a collaborative and innovative environment.
  • Openness to exploring and applying new content creation and distribution methods.
  • Exceptional written and verbal communication skills, capable of tailoring content to a variety of audiences and channels.
  • A strategic, customer-focused mindset, adept at translating business goals into compelling content that drives engagement and action.
  • Meticulous attention to detail, prioritizing quality, consistency, and alignment with brand messaging.
  • Ability to thrive in a fast-paced, dynamic environment, managing multiple projects and priorities effectively.
  • Expert skills in: Figma, FigJam, JIRA, Confluence, Headless CMS (Content Stack a plus).
  • A good sense of humor and the ability to infuse fun and personality into the team's output, making the creative process enjoyable and engaging.
  • A deep-seated passion for storytelling and content creation, with a belief that work should be fulfilling, impactful, and, most importantly, fun.

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    7d

    Senior Kotlin Software Engineer with C/C++ Experience

    EGSYerevan, Armenia, Remote
    kotlinjiraDesignqagitjavaandroidlinuxjenkins

    EGS is hiring a Remote Senior Kotlin Software Engineer with C/C++ Experience

    Job Description

    Looking to become a major player on a team? Want to make a big impact on an engineer-driven roadmap in your next career adventure? We are looking for a hands-on Senior Kotlin Software Engineer and desirably with some experience in C/C++ software development. The core mission requires payment application development for Android and Linux based E-POS terminals.

    Qualifications

    IT SKILLS / TOOLS:

    • Kotlin
    • Android
    • C/C++
    • Multithreading and synchronization
    • Basic cryptography understanding
    • Understanding Protocol Design Approaches
    • Design patterns basics
    • Tools: IntelliJ IDEA, Git, GitBucket, Jenkins, Confluence, Jira

    Additional knowledge would be welcome:

    • Linux System Programming, POSIX 
    • Modern approaches for Android application development 
    • Knowledge of Linux internal architecture
    • Experience in TDD
    • Experience in Java
    • UML and Documentation development
    •  Responsibilities

    • Development of applications/modules/libraries using Kotlin and Android framework and proprietary libraries. 
    • Updating corresponding technical specifications, work with customer specifications
    • Software maintenance (bug fixes, refactoring)
    • Code analysis 
    • Work closely with QA Engineers for debugging and bug fixing

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    7d

    Project Manager, Training & Certification

    Linux FoundationRemote, OR, Remote
    agilejiralinux

    Linux Foundation is hiring a Remote Project Manager, Training & Certification

    Job Description

    The Project Manager, Training & Certification is a full-time position responsible for facilitating effective, efficient cross-departmental project implementations for the Training & Certification group at the Linux Foundation. This group develops and delivers training courses and certification exams requiring extensive collaboration between its different subteams, external departments, and third-party vendors. This role reports to the Sr. Project Manager, Training & Certification and drives accountability and execution by implementing project management best practices on communication, scoping, delivery tracking, etc.

    The successful candidate must be willing to work within the following hours:
    03:00pm-11:00pm (GMT) / 08:00am-4:00pm (PST). 

    The successful candidate must be willing to shift schedules as needed, to deal with the practical challenges presented by working with colleagues across global time zones.

    Qualifications

    The Project Manager’s primary responsibilities are as follows:

    • Helps clarify project goals early on and facilitates the creation of a robust project plan
    • Ensure adherence to the best practices and use of standardized tooling (JIRA, Confluence, etc.)
    • Defines scope, resources, and schedule based on high-level objectives and milestones 
    • Facilitates ongoing communication between team members to ensure alignment and understanding of who should be doing what, by when, and why
    • Identifies resource gaps and surfaces for decision 
    • Implements Agile practices across the team (defining epics, stories) 
    • Drives project success: managing the backlog and ensuring quality and productive meetings 
    • Conduct post-mortems to identify opportunities to improve
    • Regularly communicates status to stakeholders

    Competencies

    • Passionate about delivering results 
    • Collaborative: works effectively with others and keeps an eye on the overall goals of the Foundation
    • Positive:happy to face a challenge and marshall resources toward a goal
    • Responsiveness: values being responsive to others’ requests, especially members
    • Efficiency: able to move projects from start to complete
    • Communication: proactive communicator who understands where she/he needs to facilitate communication
    • Conscientious: keeps meticulous records and always follows up to ensure tasks don’t get dropped
    • Trustworthy:Ability to work closely with a team and earn and keep his/her trust
    • Astute:Uses sound judgment to make decisions that improve revenue or reduce costs
    • Quality: Focuses on creating quality in everything he/she does: plans, written communication
    • Strategic:always on the lookout for new opportunities to make the LF better

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    DealerOn, Inc. is hiring a Remote Program Success Manager II

    Program Success Manager II - DealerOn, Inc. - Career PageDependable, follows inst

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    7d

    Equity Management Support Specialist

    Insight SoftwareVancouver, Canada, Remote
    agilejirasqlsalesforce

    Insight Software is hiring a Remote Equity Management Support Specialist

    Job Description

    The Primary Support Specialist is critical to the long-term satisfaction and retention of corporate and broker clients.  In this role you will serve as a primary and dedicated point of contact for a key corporate client on day-to-day questions and support-related issues including data interfaces, file feeds, automated processes, and reporting needs.  You will be responsible for reporting product defects on behalf of the customer and insightsoftware support and services teams and act as a subject matter expert for our engineers and work collaboratively across teams to prioritize features for inclusion in future product updates. 

    Primary Responsibilities

    • Maintain contemporary product knowledge to improve resolution of support cases generated by the client
    • Identify support trends across all support cases
    • Involve cross-functional teams required to resolve open support cases
    • Provide client feedback related to all cases and to assist in the resolution for open cases
    • Track and coordinate the resolution of defects, bugs, and issues
    • Provide documentation within support cases using the case tracking system
    • Provide data analysis, report writing, file management, database auditing, and technical support
    • Monitor daily file feeds for timeliness and accuracy and assist client in troubleshooting any issues
    • Learn the various ways our software meets the accounting, legal, tax and other regulatory requirements of our customers and assist them in the use of and proper set up of those features
    • Test, Document, and escalate unresolved customer cases that may be product defects or data issues to engineering and product management
    • Work closely with product and services teams on prioritizing for each sprint releases
    • Assist in responding to direct customer inquiries during peak volume and serve as a point of escalation for the customer
    • Prioritize, communicate, and manage customer cases via Salesforce case tracking system               
    • Document knowledgebase solutions for internal and possible external use

     

    Qualifications

    • Proficiency and experience with SQL, FTP, data management, file interfaces
    • Familiarity with relational databases, including data analysis, report writing, auditing, and updating data via SQL scripting
    • Advanced Excel skills, including formulas and functions for data analysis is strongly desired 
    • Exposure to, or experience with, agile methodologies and environments preferred but not required
    • Salesforce and Jira application knowledge a plus
    • Strong work ethic and time management expertise
    • Demonstrated success working in highly collaborative, team-centric environments
    • Well-developed problem-solving skills
    • Excellent written, phone, and conversation management skills needed to interact with external clients and internal stakeholders
    • Bachelor’s degree or equivalent experience in Mathematics, Engineering, Computer Science, Accounting, or Management Information Systems preferred but not required

    Preference will be given to candidates with the following specific skills/experience:

    • Understanding of or experience with US based executive compensation, stock plan, and ESPP industries, including but not limited to software support, administrative support, consulting, or professional services
    • Knowledge of finance and accounting principles, specifically ASC 718 (Accounting for Stock Based Compensation) as published by the Financial Accounting Standards Board (FASB)
    • Certified Equity Professional designation

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    8d

    Applications Engineer, Coupa

    RobinhoodUS - Remote Zone 3, CA
    jiraoracleDesign

    Robinhood is hiring a Remote Applications Engineer, Coupa

    Join a leading fintech company that’s democratizing finance for all.

    Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

    As we continue to build...

    We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

    About the Team + Role:

    Robinhood is looking for a Coupa Applications Engineer to join our Finance Applications team. You’ll partner with teams across the business (Compliance, Legal, Security, Privacy, and People, etc.) and assist with support and enhancing Robinhood’s processes for requisitions, purchase orders, invoices, SIM, invoice smash, CaaS, and integration with Oracle Cloud financials. In addition, you will work to ensure that technology architecture and governance are aligned with strategic business initiatives, company goals, and the mission to democratize finance for all. This role is an excellent opportunity to help build out the enterprise applications function at Robinhood.

    What You’ll Do:

    • Provide subject matter expertise around sourcing optimization best practices .
    • Escalation of JIRA tickets for access, enhancements, and integration failure.
    • Responsible for getting appropriate sign-off on business process flows for all Procure to Pay processes. Assessing business requirements, evaluating possible solutions and then implementing and/or recommending solutions
    • Performing proof of concept exercises to test and evaluate competing design ideas and demonstrate functionality to business partner.
    • Designs and configures Coupa to account for new process requests/requirements that may arise; implement efficient, effective and user-friendly processes.
    • Resolves escalated issues related to configured processes in Coupa.
    • Reviews major release notes for Coupa and provides delta assessment and impacts.
    • Produces, maintains and conducts test plans for user acceptance testing for new functionality and defect resolution; regression testing and testing of fixes to defects in releases.
    • Partners with IT/CorpEng teams responsible for development and support of Coupa integrations with interfacing systems.

    What You Bring:

    • 3+ years of experience with a Coupa Procure-to-Pay (P2P) platform as a heavy end user, technical owner, implementer, invoice processor, buyer and system administrator.
    • Experience implementing Coupa P2P systems and knowledge of implementation life cycle.
    • CS, or MIS background, or other relevant fields of study

    Bonus Points

    • Experience with high-growth startups
    • Prior experience working with a fintech or start-up is a plus

    What we offer

    • Market competitive and pay equity-focused compensation structure
    • 100% paid health insurance for employees with 90% coverage for dependents
    • Annual lifestyle wallet for personal wellness, learning and development, and more!
    • Lifetime maximum benefit for family forming and fertility benefits
    • Dedicated mental health support for employees and eligible dependents
    • Generous time away including company holidays, paid time off, sick time, parental leave, and more!
    • Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

    Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

    Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
    $132,000$155,000 USD
    Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
    $116,000$136,000 USD
    Zone 3 (Lake Mary, FL)
    $103,000$121,000 USD

    Click here to learn more about Robinhood’s Benefits.

    We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

    Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to the country where you are applying.

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    8d

    Data Center Operations Manager (REF2612A)

    Deutsche Telekom IT SolutionsDebrecen, Hungary, Remote
    agilejiraUX

    Deutsche Telekom IT Solutions is hiring a Remote Data Center Operations Manager (REF2612A)

    Job Description

    Position Overview: We're seeking a skilled Data Center Operations Manager  to lead strategic projects aimed at enhancing network stability and elevating our DTAG data center infrastructure. You'll collaborate closely with international teams and external partners like TDI and Juniper to develop cutting-edge data transport solutions.

    Key Responsibilities:

    • Lead complex projects to improve network stability and enhance data center infrastructure.
    • Collaborate with international teams and external partners to develop innovative solutions.
    • Analyze technical requirements, create implementation concepts, and ensure operational success.
    • Prioritize business requirements and drive actionable recommendations.
    • Define project approaches and responsibilities within the team.
    • Lead project staff, coordinate resources, and manage budgets.
    • Communicate effectively with target groups and stakeholders.
    • Facilitate collaboration among international and external parties.
    • Evaluate and mitigate project risks, and initiate process improvements.
    • Create and maintain project epics/stories in collaboration with the team.

    Qualifications

    • Experience in service or project management in networking/data center infrastructure.
    • Proficiency in Cisco/Juniper projects and solutions.
    • ITIL V4 Foundation and project management methods.
    • Enthusiasm for agile methodologies.
    • Business fluent English language skills.

    Advantageous Skills:

    • Hands-on networking skills (routing, switching), IT security skills.
    • Experience in network operations, data center monitoring & automation.
    • Knowledge of accessibility and UX principles.
    • Familiarity with agile task manager tools like GARD, Jira, or Kanban.

    See more jobs at Deutsche Telekom IT Solutions

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    8d

    Technical ICAM SME

    agilejiraSailPointDesignmobilescrumc++

    Veracity Consulting Group is hiring a Remote Technical ICAM SME

    Technical ICAM SME - Veracity Consulting Group - Career PageSee more jobs at Veracity Consulting Group

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    9d

    Infrastructure Engineer

    SecurityScorecardRemote (LATAM)
    Bachelor's degreejiramobileslackazurec++linuxpythonjavascript

    SecurityScorecard is hiring a Remote Infrastructure Engineer

    About SecurityScorecard:

    SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint. 

    Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

    About the team

    The Infrastructure Services team has a charter to support and amplify all business functions through technology. The Infrastructure Services team is at the heart of making SecurityScorecard function as a well-oiled machine.

    What you will do

    We are expanding our team to assist with monitoring our IT infrastructure and provide world class technology support to our rapidly growing global workforce. In this highly visible and important role, you will report to the CISO to work on critical user technical issues, remove technology obstacles facing the rapidly growing staff, maintain and improve upon our systems, and implement new solutions.

    This role can be located remotely in LATAM and will be required to work a shift that covers 12pm-8pm EST or 2pm-10pm EST.

    Essential Functions:

    • Remotely manage all company infrastructure assets including laptops, mobile devices, and a small office site.
    • Participate in short and long range planning and the execution of strategic initiatives to reach the organization’s business objectives.

    Basic Qualifications 

    • 2+ Years of experience in a front-line IT support role.
    • Experience integrating SAAS applications.
    • Experience working with programming languages (Python, BASH, Powershell, Javascript)
    • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems
    • Experience rolling out large scale IT projects
    • Experience administering a remote macOS(80%),Windows OS environment(15%) and Linux(5%)
    • Manage company SaaS software, email and other communications/collaboration platforms (Google workspace, Slack, Okta, Jira)
    • Experience with identity and access management tools (Okta, Active Directory, Azure)
    • Understanding of Mobile Device Management (ie. Jamf Pro, InTune, Kandji)

    Benefits:

    Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

    SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

    We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

    Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

    SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position. 

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    9d

    Project Manager

    RevalizePoznań, Poland, Remote
    Bachelor's degreejirasalesforce

    Revalize is hiring a Remote Project Manager

    Job Description


    The role of the Project Manager is to lead, manage, and deliver value to our clients by overseeing end-to-end implementations and ad-hoc projects within the Revalize portfolio. Project managers are responsible to define and manage the entire process of product implementation and expansion projects for our Clients and Partners. Project managers collaborate closely with Clients, internal teams and third parties to ensure seamless project delivery within scope, budget, and timeline constraints across a diverse portfolio. Project Managers interact with customers to install, optimize, or modify their solutions based on their business results. These projects are built using our project methodology that encompasses comprehensive planning, execution and reporting processes, models, and tools. The ideal candidates will possess strong project management skills, exceptional communication abilities and thrive in a dynamic and fast paced environment.  

    Location 

    • Remote in Poland 
       

    Responsibilities 

    • Lead the planning, execution, and monitoring of Revalize projects from kickoff to closure, inclusive of client acceptance.  

    • Define project scope, objectives and deliverables in collaboration with internal and external stakeholders whilst monitoring budget and risk.  

    • Develop detailed project plans, timelines, and resource allocation schedules with cross functional teams. 

    • Coordinate cross-functional teams including but not limited to developers, engineers, business analysts and consultants to ensure project milestones and deliverables are met.  

    • Proactively identify and mitigate project risks, issues, and dependencies. 

    • Manage and execute multiple projects across the Revalize portfolio concurrently. 

    • Create, update, collaborate and communicate project documentation for internal and Clients’ use with data obtained from multiple internal tools (i.e., OpenAir, Salesforce, Jira, etc.) Communicate project status updates, progress reports, steering committee presentations and performance metrics to stakeholders and Revalize leadership. 

    • Conduct regular meetings and workshops with clients to gather requirements, provide updates, and address concerns as well as guide clients through the preparation of their IT infrastructure.  

    • Manage client expectations and foster positive relationships through effective communication and conflict resolution. 

    • Ensure adherence to quality standards, best practices, and compliance requirements throughout the project lifecycle. 

    Qualifications

     

    • Bachelor's degree or equivalent industry experience.  

    • 3-5+ years managing technical projects with an eye to managing risk, scope, quality and budget.  

    • Experience delivering project results to external clients 

    • Experience working on complex projects including projects requiring coordination with multiple vendors.  

    • Strong negotiation, planning, and project reporting skills  

    Preferred 

    • Experience with SaaS Implementation 

    • Experience with Professional Services context (billable) 

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    9d

    Scrum Master

    VetsEZHouston, TX Remote
    agileBachelor's degreejirascrum

    VetsEZ is hiring a Remote Scrum Master

    VetsEZ is seeking a Scrum Master to join a 100% remote team to support a large federal government project. In this role, you will leverage your expertise to lead Agile practices for multiple teams, assist with managing and prioritizing work through the backlog, creatively solve problems to accomplish outcomes, track team output and achievement, and identify continuous process improvement opportunities.

    The candidate must reside within the continental US.

    Responsibilities:

    • Lead and facilitate scrum meetings and eliminate blockers (PI Planning, Retrospectives, Daily Stand-ups, Demos, etc.).
    • Lead and build relationships to encourage collaboration, transparency, and innovation. across a highly cross-functional Agile software development team supporting CI/CD.
    • Promote Agile quality practices, coordinate across organizations, and serve as a resource to answer questions.
    • Advise government personnel on improvements to the standardization of processes.
    • Work directly with senior-level client leadership teams in client-delivery engagements.

    Requirements:

    • Bachelor's degree in Engineering, Computer Science, Systems, Business, or related scientific /technical discipline is required.
    • 2 years of proven experience in a Scrum Master or similar role, with a passion for Agile methodologies.
    • 2 years of providing ongoing support and training to team members on Agile principles and practices, ensuring a smooth transition and continuous improvement.
    • 1+ years facilitating Agile ceremonies (daily stand-ups, sprint planning, retrospectives, etc.) and ensure clear communication and collaboration among team members.

    Additional Qualifications:

    • Experience with the Department of Veteran Affairs, tools, processes, and frameworks is a plus.
    • Experience with Project and Configuration Management tools (e.g., Jira, Rally Software, Github, etc.) is desirable.
    • Experienced in technical disciplines and technical background.
    • Ability to obtain a Government clearance

    Benefits:

    • Medical/Dental/Vision
    • 401k with Matching
    • Corporate Laptop
    • PTO + Federal Holidays
    • Training opportunities
    • Remote opportunity

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

    Sorry, we are unable to offer sponsorship at this time.

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    9d

    DevOps Automation Engineer (Remote Opportunity)

    VetsEZCharlotte, NC Remote
    3 years of experiencejiraDesignqajavaAWSNode.js

    VetsEZ is hiring a Remote DevOps Automation Engineer (Remote Opportunity)

    VetsEZ is seeking a DevOps Automation Engineer to be a part of a remote team. As a Test Automation Engineer, you will be responsible for devising and executing an effective test strategy with a focus on automation. The DevOps Automation Engineer will support various software products, middleware platforms, system integrations, health data integrations, and Electronic Health Records (EHR) integrations.

    The candidate must reside within the continental US.

    Responsibilities:

    • Collaborate with other QA leads and Test Engineers in helping define, evolve, and promote enterprise test strategy.
    • Evaluate, recommend, and implement automated test tools and strategies.
    • Design, implement, and conduct test and evaluation procedures to ensure system requirements are met.
    • Develop, maintain, and upgrade automated test scripts and architectures for application products.
    • Write, implement, and report status for system test cases for testing.
    • Analyze test cases and provide regular progress reports.
    • Serve as subject matter specialist providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications.
    • Direct and/or participate in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.

    Requirements:

    • Bachelor’s degree in Computer Science, Electronics Engineering, or other Engineering or technical discipline.
    • A minimum of 0-3 years of experience is required.
    • Strongly prefer experience with testing middleware Java, Node.Js, and/or AWS.
    • Good understanding of AWS Step Functions, State Machines, Canary, and CloudWatch Logs.
    • Solid expertise in designing and utilizing test automation frameworks for APIs and Data layers.
    • Experience with Performance Testing, Regression Testing, and Integration Testing.
    • Proven experience in automation using ReadyAPI/SoapUI and Groovy.
    • Experience with automating tests for CI/CD pipeline and experience
    • Familiarity with Rally and JIRA Test Automation and Artifacts Repository Tools.
    • Strong communication and problem-solving skills with the ability to work as a team.
    • Experience with testing (CI/CD), monitoring, reporting, IaC scripting, and performance tuning.

    Additional Qualifications:

    • Ability to obtain a government clearance.

    Benefits:

    • Medical/Dental/Vision
    • 401k with Employer Match 
    • PTO + Federal Holidays  
    • Corporate Laptop 
    • Training opportunities
    • Remote Opportunity   

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

    Sorry, we are unable to offer sponsorship at this time.

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    9d

    Product Owner

    1 year of experienceagileMaster’s DegreeBachelor's degreejirasqlDesignscrumUXc++

    Abarca Health is hiring a Remote Product Owner

    What you’ll do

    In a few words…

    Abarca is igniting a revolution in healthcare.  We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…

    Our Product Team is the steady bridge between clients and tech teams at Abarca. They lead us towards #PBMAwesome by brainstorming new innovations, improvements and scaling for our product and technology offerings! Attention to detail and observational skills are key in this team to ensure our products are fully functional and maintain quality. Our Product Owners and Managers also ensure all program specifications are correct, business requirements are properly established, and operating procedures are adjusted as needed.

    Product Owners on our team leverage a keen attention to detail and sharp observational skills to understand our product and services as well as their histories and upcoming innovations. In this role, you’ll work through analysis of the business requirements and software development life cycle to prepare all things product related! We’ll also need you to help identify improvements for operating procedures, evaluate existing or propose road maps and prepare specifications while collaborating with clients, internal operations, and technology teams.

    What you’ll do:

    The fundamentals for the job…

    • Be the subject matter expert for one to two product domains within Abarca.
    • Create, update, enhance, or refine business requirements, user stories and acceptance criteria in an agile framework.
    • Assist and partner with other Product Owners and Product Managers in solving business needs through collaborative product feature enhancements.
    • Gather requirements with internal clients and technology teams to solve complex business needs and translate ideas into requirements.
    • Work collaboratively with business partners, SMEs, Developers, and Testers to ensure a shared understanding of business requirements.
    • Determine feasibility of business requirements and recommend changes to support business needs and processes.
    • Assist in analyzing business solution options by evaluating current system processes and identify possible solution options for new functionality or modifications to existing functionality.
    • Provide support of your product domain in research, analysis and troubleshooting related to your products.
    • Provide input and engage in setting priorities to define a product roadmap working with other product owners and product managers.
    • Understand the products that you own and how they interact upstream and downstream within the product ecosystem.
    • Ensure that system solution options are thoroughly researched, analyzed, and documented.
    • Develops acceptance criteria and leads User Acceptance Testing (UAT) efforts to ensure the product meets the needs of the business.
    • Provide support to Applications Development through participation in Design Reviews.
    • Project estimates and resource plans for systems solutions.

    What we expect of you:

    The bold requirements…

    • Bachelor’s or Master’s Degree in a related area (In lieu of a degree, equivalent relevant work experience may be considered.)
    • 3+ years of experience as a product owner, product analyst or in roles associated and/or collaborating with product management within an Agile SDLC environment
    • Experience in client facing tasks, facilitating meetings, and setting priorities.
    • Experience leveraging and utilize SQL, business intelligence and associated data analysis tools.
    • Experience in developing roadmaps, managing product questions, vendor management, leading meetings and, developing technical product documentation.
    • Experience collaborating an agile and scrum environment and with associated SDLC toolsets (example: DevOps, Jira, etc.).
    • Experience developing and documenting acceptance criteria and user stories.
    • Excellent oral and written communication skills.
    • We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)

    Nice to haves…

    • Scrum Certified Product Owner or Product Strategy Product Owner certification preferred.
    • Experience with project management and/or process improvement.
    • Experience in market research and analysis as well as sales support within requests for proposal.
    • Experience with business intelligence solutions to create ad-hoc queries & reports to support analysis.
    • Experience with Healthcare, Pharmacy, and Pharmacy Benefit industries, Medicare Part D, and CMS regulations, NCPDPD standards and/or HIMSS.
    • Experience UX and/or Human Centered Design.

    Physical requirements…

    • Must be able to access and navigate each department at the organization’s facilities.
    • Sedentary work that primarily involves sitting/standing.

    At Abarca we value and celebrate diversity. Diversity, equity, inclusion, and belonging are guiding principles of Abarca and ensure Abarca’s workforce reflects the communities it serves.  We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify.  “Applicant must be a United States’ citizen. Abarca Health LLC does not sponsor employment visas at this time”

    The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

    #LI-MH1 #LI-REMOTE

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    10d

    Kundenberater:in für unseren Online-Shop // Remote möglich

    Ebreuninger GmbHStuttgart, Düsseldorf, Ludwigsburg, Sindelfingen, Nürnberg, Freiburg, Leipzig, Erfurt, Karlsruhe, Germany, Remote
    jira

    Ebreuninger GmbH is hiring a Remote Kundenberater:in für unseren Online-Shop // Remote möglich

    Stellenbeschreibung

    Zum nächstmöglichen Zeitpunkt suchen wir für unseren Online-Shop Kundenberater:innen in Voll- und Teilzeit in Stuttgart oder remote.Gewünscht ist einMindest-Umfang von25 Stunden pro Woche. 

    • Für unsere deutschen, österreichischen und schweizerischen Online-Kund:innen bist Du erste:r Ansprechpartner:in. Ob telefonisch oder per Mail, Du hilfst unseren Kund:innen bei der schnellen Klärung ihrer Anfragen rund um die Bestellung bis hin zur Reklamationsbearbeitung  
    • Der Online-Shop-Kundenservice ist Ansprechpartner für alle Fragen rund um den Einkauf im Breuninger Online-Shop. Für unsere Kund:innen sind wir telefonisch und per E-Mail von Montag bis Samstag von 08 – 20 Uhr erreichbar
    • Du entwickelst individuelle Kundenlösungen und stehst dabei im engen Austausch mit unserer Logistik, der Kontoführung, DHL und vielen weiteren Kontaktstellen 
    • Du wirkst aktiv bei der Weiterentwicklung der Prozesse im Kundenservice Online-Shop mit
    • Mit Hilfe internen Coachings optimieren wir deine Kommunikationsfähigkeit, damit Du für alle Anfragen gewappnet bist

    Qualifikationen

    • Dein freundliches und zuvorkommendes Wesen zaubert allen Kund:innen ein Lächeln ins Gesicht 
    • Du hast Freude am schriftlichen und telefonischen Kundenkontakt 
    • Verantwortung zu übernehmen und selbstständig die bestmögliche Lösung für die Kund:innen zu entwickeln ist genau dein Ding  
    • Du bist sicher im Umgang mit den gängigen MS-Office Programmen und hast Spaß an einer digitalen Arbeitsweise (z.B. mit Jira und Confluence) 
    • Berufserfahrung in einem dienstleistungsorientieren Bereich ist wünschenswert, Quereinsteiger sind ebenfalls gerne willkommen 

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    10d

    Junior Manual QA

    GenesisUkraine Remote
    jirasqlmobileiosqagitandroid

    Genesis is hiring a Remote Junior Manual QA

    SUITSME is a fashion & lifestyle company within the Genesis ecosystem. We develop an interactive platform that unites gaming and fashion in one app. We care about our users and do our best to create a fantastic experience for everyone who interacts with SUITSME.

    We have very ambitious plans and now we are looking for a Junior Manual QA Engineer to join our team. As an expert, you will have the freedom of action to significantly impact the product.

    Що Ви будете робити:

    • Підвищувати якість продукту;
    • Тестувати новий та існуючий функціонал;
    • Знаходити баги та причини їх виникнення;
    • Аналізувати інформацію та знаходити неточності та неоднозначності;
    • Тестування гри;
    • Вести тестову документацію та підтримувати існуючу;
    • Баг-ріпортінг;
    • На етапі обговорення функціоналу продумувати можливі ризики та недоліки.

    Вимоги:

    • Від 1 року комерційного досвіду в тестуванні;
    • Досвід тестування мобільних додатків, ігор на iOS&Android ( обов'язково!);
    • Досвід роботи із test management system, Jira;
    • Базові знання Git та SQL;
    • Досвід роботи з Postman, Charles (чи іншим сніфером);
    • Вміння працювати з документацією;
    • Досвід з інн-апп покупками;
    • Англійська Intermediate і вище (в команді є спеціаліст який не знає укр. мови. тільки англійська ( дейлі мітинги, обговорення задач і т.д проходять тільки англ. мовою);
    • Досвід роботи з Unity буде плюсом.

    Що ми пропонуємо:

    • Віддалена робота (можливість працювати в офісі в Києві де є генератор та старлінки);
    • Гнучкий графік роботи;
    • 20 днів оплачуваної відпустки;
    • Оплачувані листки непрацездатності;
    • Медичне страхування;
    • Корпоративні заходи.

    What you will do:

    • Improve the quality of the product;
    • Test new and existing functionality;
    • Search for bugs and their causes;
    • Analyze information and find inaccuracies or ambiguities;
    • Game testing;
    • Writing checklists, and test cases, working with documentation;
    • Bug reporting;
    • Think through possible risks and flaws at the stage of discussing the functionality.

    Requirements:

    • 1+ year of experience in a manual QA position;
    • Experience with testing mobile applications, games on iOS&Android (MUST);
    • Understanding of concepts, methodologies and testing processes, software development life cycle;
    • Experience with the test management system (Jira);
    • Basic knowledge of Git, SQL;
    • Understanding client-server architecture;
    • English level Intermediate+ ;
    • Ability to solve problems independently;
    • Being able to find weak points in the product and processes, and to offer ideas to improve them.

    Will be a plus:

    • Working with Unity.

    What we offer:

    • Remote work;
    • Flexible working hours;
    • 20 days of paid vacation;
    • Paid sick leaves;
    • Medical insurance;
    • Corporate events.


    Join our team!

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    10d

    IT Atlassian Administrator

    InstacartCanada - Remote
    agile5 years of experiencejiraapi

    Instacart is hiring a Remote IT Atlassian Administrator

    We're transforming the grocery industry

    At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

    Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

    Instacart is a Flex First team

    There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

    Overview

     

    About the Role-We're looking for an Atlassian Admin to join our team to manage our growing Atlassian cloud instance. Help us maintain and build out a high performing platform that factors in change control, scalability and industry best practices. Serve as an internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools. Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed. Provide user management, training, and support for Atlassian Suite.

     

    About the Team -The Instacart Information Technology Department is dedicated to supporting all of Instacart with equipment, infrastructure and technical support. We partner with other teams to help streamline processes and find solutions to people’s technical challenges. 



    ABOUT THE JOB

    • Serve as the internal subject matter expert on implementation, management, and support of products and plugins across the entire Atlassian suite of tools
    • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
    • Develop metrics, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with meaningful operational/performance metrics and status reports
    • Determine ways to optimize and improve Atlassian setup and process workflows and identify where functionality can or cannot meet user requests
    • Provide user management, training, and support for Atlassian Suite
    • Create and maintain detailed technical and user-facing documentation
    • Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed
    • Collaborate on problem resolution, team decisions, and project planning
    • Support multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins
    • Customize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, field configurations, mandatory fields, and workflow schemes
    • Support and manage integrations to external systems as required

     

     

    ABOUT YOU

    Minimum Qualifications

    • 3-5 years of experience in the administration, configuration and support of Atlassian cloud products which may include some or all of the following:
      • JIRA Software, add-ons, associated plug-ins and extensions
      • Project Setups
      • JIRA Reporting and Report Filters
      • JIRA Projects Role, Access and administration
      • Confluence
      • JIRA Service Desk
      • Eazybi
      • Opsgenie
      • API
    • Advanced knowledge of Atlassian Suite and features, with excellent understanding of general administration and configuration to maximize efficiency in using the tool
    • Strong understanding of business processes and experience leveraging Atlassian Suite to maximize and improve those processes

     

     

    Preferred Qualifications

    • Strong verbal and written communication skills
    • You are inclined to Google things you don’t know before asking someone
    • Ability to work in a fast-changing, dynamic, and agile environment, including the ability to manage time and maintain an excellent work ethic
    • Ability to work independently across functions and work with all levels of users and management

     

    #LI-Remote

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