Overview

About the Role -While you’re likely familiar with Instacart’s role in consumer’s lives - giving them access to the food they love so they have more time to enjoy it together - we also have a thriving B2B business that helps retailers and CPG brands reimagine the ways in which they connect with consumers. Particularly on the CPG side of the business, our vision is to become an indispensable marketing partner to every brand. To date, we have built an advertising business which has enabled brands to drive awareness, consideration, and sales on our platform and the CPG Co-Marketing team is looking to expand on those capabilities even further. We are looking to partner with brand marketers at CPG organizations to make magic together. Through co-branded marketing campaigns, we aim to bring the incredible brand power and story telling of CPGs together with our ability to get products in the hands of consumers in as little as 30 minutes. This may include enabling CPG brands to play a major role in our seasonal marketing or building custom marketing campaigns in partnership with our CPG advertisers. Our goal will be to enable our CPG partner’s marketing campaigns to be shoppable & measurable whether it be a new product launch, a major event, or a brand campaign.

About the Team -The CPG Co-Marketing team at Instacart, which sits at the intersection of B2B & B2C, is a small team that is still building the foundations of what we can bring to our CPG partners. As a Co-Marketing manager you would work closely with our Brand Partnerships team to build, price, package, and sell custom co-marketing packages. You will also partner closely with our internal creative, brand marketing, and performance marketing teams to build & execute world class campaigns with and for our CPG partners. 

About the Job

As a CPG Co-Marketing Manager you would be responsible for:

• Planning, developing, & executing advertiser-driven, revenue-generating marketing initiatives 
• Partnering with our sales team to bring custom proposals to our CPG advertisers based on client briefs/RFPs, data, insights, and marketing priorities
• Partnering with our brand partnerships team to build, price, & position compelling sponsorship packages
• Crafting strong narratives that communicate why CPG brands should uniquely partner with Instacart
• Collaborating effectively with Instacart consumer marketing teams to incorporate CPG partners into the existing marketing calendar
• Committing to and delivering on ad revenue goals to drive overall company profitabilityBecoming an expert in our advertising platform and ideating on ways to pair standard advertising opportunities with custom marketing activations to create 360 integrated marketing campaigns
• Diving into campaign measurement & performance to build the strongest marketing campaigns possible.

About You

Minimum Qualifications

• 4-8+ years of experience in a co-marketing, partner marketing, or integrated marketing role at a media or tech company, or an account manager role at an agency with experience creating campaigns with multiple brands
• Experience working in a client or partner facing role 
• Experience working with cross-functional teams including sales, marketing, creative, pricing, finance, & legal as well as third party agencies
• Baseline familiarity with strategy, execution, & performance benchmarks of a wide breadth of marketing channels including CRM, organic social, paid media, and influencer
• Comfort driving decision making with minimal manager support
• Strong written & verbal communication
• Ability to manage multiple projects simultaneously and prioritize responsibilities
• Comfort working both independently and collaboratively
• Ability to navigate & influence internal executive-level stakeholders
• You identify as scrappy, creative, & willing to try new things
• You have an interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it’s needed

Preferred Qualifications

Experience working with CPG brands

#LI-Remote

Overview

About the Role -We are currently seeking a Sr. Researcher to be part of the Instacart research team focused on our longer term horizon company bets such as transforming in-store grocery shopping and driving growth and efficiency across the food & beverage supply chain. Sr. Researchers at Instacart are expected to independently own a research roadmap across the teams they support. They will collaborate with leaders on product, design, business development, data science, marketing, operations, and engineering to prioritize and execute high impact, high visibility research that results in measurable improvements to our products. 

About the Team -The Instacart Research team is dedicated to understanding the future of online grocery shopping and how current behaviors and needs may be rapidly evolving. We generate insights that drive product strategy and innovation. We are a collaborative and tight-knit team, and we partner with product, design, data science, and engineering to help build products that solve real problems for people and support Instacart’s mission.

About the Job 

• Own the research roadmap for your organization; Partner with key stakeholders to understand needs and timelines in order to ensure the team is successful
• Develop deep understanding of your team’s product areas and competitive landscape and define how research might have an impact
• Execute high quality research; Deliver actionable findings that allow stakeholders to take action and have impact
• Build and guide relationships across the business that helps research deliver impact and value
• Own and oversee execution and socialization of foundational research that has significant impact and reach throughout the organization
• Ability to travel for field work (this role may require 1 week per month of travel to field sites)

About You

Minimum Qualifications

• 5+ years conducting research, at least some of which were in a B2B, hardware product space - bonus points if the product served multiple customer types
• Deep understanding and experience with various qualitative and quantitative research methodologies and techniques such as contextual inquiries and interviewing, usability testing, surveys, workshop facilitation, usage data analysis and triangulation
• Highly skilled at developing a prioritized roadmap, aligning cross functional teams on research prioritization
• Exceptional written and verbal communication: Expertise in translating research findings into actions that drive business metrics
• Has an ambitious vision for the role of the research team in the organization, and a plan for how to get there
• Collaborates well with cross-functional and research stakeholders
• Proven track record running and overseeing foundational research to help the organization

Preferred Qualifications

• Advanced degree desired; minimum of Bachelor's degree in Psychology, Cognitive Science, Human-Computer Interaction, Design, Human Factors, Anthropology, a related field or the equivalent experience

Overview

At Instacart, our mission is to create a world where everyone has access to the food they love and more time to enjoy it together. Millions of customers every year use Instacart to buy their groceries online, and the Data Engineering team is building the critical data pipelines that underpin all of the myriad of ways that data is used across Instacart to support our customers and partners.

About the Role 

Instacart’s Core Data Engineering team plays a critical role in defining and maintaining company-wide datasets, standardized for uniform, reliable, timely and accurate insights from our data. This is a high impact, high visibility role owning critical data integration pipelines and models across all of Instacart’s products. This role is an exciting opportunity to join a key team shaping our most critical data.

About the Team 

Core Data Engineering is part of the Infrastructure Engineering pillar, working closely with data engineers, data scientists and senior leaders across the company on developing and standardizing critical company-wide datasets. Our team also collaborates closely with other data infrastructure teams on designing and building key data platforms, systems and tools to make everyone at Instacart more productive with data.

About the Job 

• You will be part of a team with a large amount of ownership and autonomy.
• Large scope for company-level impact working on critical data.
• You will work closely with engineers and both internal and external stakeholders, owning a large part of the process from problem understanding to shipping the solution.
• You will ship high quality, scalable and robust solutions with a sense of urgency.
• You will have the freedom to suggest and drive organization-wide initiatives.

About You

Minimum Qualifications

• 6+ years of working experience in a Data/Software Engineering role, with a focus on building data pipelines.
• Expert knowledge of SQL and Python.
• Experience building high quality ETL/ELT pipelines.
• Experience with cloud-based data technologies such as Snowflake, Databricks, Trino/Presto, or similar.
• Adept at fluently communicating with many cross-functional stakeholders to drive requirements and design shared datasets.
• A strong sense of ownership, and an ability to balance a sense of urgency with shipping high quality and pragmatic solutions.
• Experience working with cross functional stakeholders on metric development, including data scientists, analysts, finance and senior leaders.
• Experience working with a large codebase on a cross functional team.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering OR equivalent work experience.
• Experience with Snowflake, dbt and Airflow
• Experience with data quality monitoring/observability, either using custom frameworks or tools like Great Expectations, Monte Carlo or similar

Overview

About the Role

The Implementation Manager will spearhead on-the-ground launch activities at new Caper Store Launch Sites. This role involves overseeing the initial launch success, facilitating pre and post-launch processes, and ensuring that on-the-ground execution aligns with our strategic goals. Flexibility and the ability to accommodate last-minute changes are crucial for this role. The preferred location for this remote position is in the East Coast/Midwest, with up to 75% travel during typical launch periods. During busy periods or more complex implementations, you may be required to spend your entire working week at a site (100% away from home).

Success in this role requires the ability to effectively interact with retailer stakeholders and dynamically communicate findings and operational updates, ensuring all parties are aligned and informed throughout the implementation process.

About the Team

Caper builds smart shopping carts using deep learning and computer vision for a seamless grab-and-go retail experience. Our plug-and-play solution needs no store renovations; retailers simply buy the carts to gain cashierless capabilities. Caper, a fast-growing retail automation product, costs less than 1% of competitors’ infrastructure and is widely adopted. Our cross-functional team solves problems our customers love.

The Retail Ops Excellence (ROE) Team's mission is to deliver excellence as we launch and scale in-store technology through the development and execution of operational solutions that support the growth and success of all Instacart stakeholders.

The Programs & Implementation Team, as part of the ROE Team, manages the development, planning, and rollout of solutions across new launches, expansions, and new features while also fostering continuous improvement to provide a best-in-class store experience for users, keeping retailers in mind.

About the Job

• Build and execute the playbook for launching new in-store technology to retail locations: Spearhead on-the-ground launch activities at new Caper Store Launch Sites. This role involves overseeing the initial launch success, facilitating pre and post-launch processes, and ensuring on-the-ground execution aligns with our strategic goals.
• End-to-end implementation for new sites: Ensure sites meet business requirements; interface with central teams, retail partners, and vendors to ensure launch activities are on track. Train & support local the team, work hand-in-hand with them to launch the site, and hand off before moving to the next deployment.
• Collaborate with cross-functional teams: Serve as a strategic thought partner as we build, scale, and optimize critical new in-store technology.
• Hands-on tasks: As our company values say, “roll up your sleeves”: Build shelving, hang signage, troubleshoot devices, complete test orders, and much more as new Caper carts are brought to life.
• Flexibility and travel: This remote position is preferred for candidates located on the East Coast/Midwest. Expect approximately 75% travel during typical launch periods,and the ability to travel on short notice. Be prepared to spend your entire working week at a site (100% away from home) during busy periods or more complex implementations.
• Help build the future of implementations: Partner closely with the Program Management team and Deployment Program Manager to develop, improve, and scale deployment processes and implementation playbooks.

About You

Minimum Qualifications

• A Bachelor’s degree or equivalent work experience.
• 4+ years of experience launching and/or operating retail stores, fulfillment centers, warehouses, or similar (grocery, ecommerce, retail, or similar related experience preferred).
• Excellent communication skills with various stakeholders, including retailers, store staff, and brand ambassadors, and experience serving as a point of contact and leading large groups.
• Experience in identifying and implementing process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction in grocery or retail environments.
• Experience in change management processes to ensure smooth transitions during technology rollouts and operational changes.

Preferred Qualifications

• Experience with logistics process and technology preferred
• Strong project management skills and ability to independently drive zero-defect execution.
• Familiarity with implementing and optimizing omni-channel retail strategies and technologies in physical store locations
• Experience in identifying and implementing process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction in grocery or retail environments.

#LI-Remote

Overview

About the Role 

As an iOS Engineer at Instacart, you’ll be at the forefront of enhancing the end-to-end ordering and delivery experience. You'll contribute to creating seamless, intuitive interactions from cart to checkout to delivery. Your role is crucial in making the shopping experience inclusive and accessible for the whole household, helping families collaborate on their weekly shopping and expanding their access to food.

About the Team 

You’ll be joining the Order Experience team, a pivotal group responsible for ensuring the smooth and efficient final stages of order processing. This team is integral to Instacart’s success, working dynamically with cross-functional teams to deliver a flawless ordering and delivery experience. Specifically, you will focus on family accounts, driving our mission to make Instacart a comprehensive shopping solution for households.

About the Job 

In this role, you will:

Develop and enhance an iOS app used by customers.Collaborate with cross-functional teams to define, design, and ship new features.Collaborate cross-functionally to create project roadmaps for delightful and accessible user experiencesParticipate in code reviews to maintain high development standardsParticipate in cross-organizational efforts with other engineering teams

About You

Minimum Qualifications

3+ years of experience in mobile development, Software Engineering or related experienceExperience developing iOS applicationsExperience with iOS fundamentals, including Swift, Swift UI, Autolayout, etc.Solid communicator, comfortable seeking and receiving feedback.Strong analytical and debugging skillsA collaborative mindset to be able to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.

Preferred Qualifications

Bachelor's degree in Computer Science or equivalent experience

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Overview

At Instacart, our ads team’s vision is to connect consumers with brands that they love. We believe in the power of advertising to drive significant results from brands, consumers and our shareholders alike. As a Senior Ads Solution Manager within the Commercial Excellence team, you will take a lead role in driving advertiser value, enhancing brand visibility and ultimately contributing to Instacart’s growth and success.

About the Role

As an Ads Solution Manager, you will play a central role in coordinating the commercialization of our Retail Powered Media solutions.  This role will enhance our product solutions for brands to connect with Instacart consumers in channels off of Instacart (such as search, social, display and CTV) & effectively understand the impact through closed loop measurement. You will partner deeply with cross-functional teams (Product, Marketing, Sales, Enablement) to coordinate go-to-market processes for our off platform product offerings, ensure all stakeholders are aligned and project milestones are met to ensure operational excellence.  You’ll use your understanding of the retail media & programmatic ecosystem to ensure that we have the necessary tools, processes and resources to scale the business.  You’ll work closely with the RPM (Data) sales team to help collect feedback and build strategies that help inform enablement, marketing, data science, legal, privacy and product in building solutions that are meeting clients’ advertising goals.

There are no direct reports planned for this role.

About the Team

The Commercial Excellence team has a multifaceted role within Instacart. As part of this team, this individual will report directly to the VP of Commercial Excellence with a dotted line to the Director of RPM.  This role has the opportunity to influence many of the key growth drivers for the company.

About the Job

• Set product adoption and revenue goals for (1) RPM & (2) Clean Room  solutions in partnership with RPM Sales, Product, Finance, and Yield
• Drive prioritization and accountability for solution work streams that involve cross-functional teams. 
• Leverage your deep understanding of programmatic technology and retail media to design & implement go to market processes in partnership with RPM Sales, Product, Marketing, Enablement, Legal, and Privacy teams to scale RPM and drive operational efficiencies.
• Provide solution feedback to Marketing and Product Managers to help shape the product roadmap 
• Influence Marketing to shape product positioning in the market to help sellers overcome objections
• Work closely with internal teams including RPM sales, marketing, product and data science to align on goals and strategies & ensure milestones are met.
• Help prioritize legal, accounting, account management, marketing & partnership resources based on product and sales strategies

About You

Minimum Qualifications

• Bachelor's degree or higher
• Six to eight years of applicable experience
• At least one year of exposure to Retail Media
• Strong technical knowledge of programmatic advertising (including DSP’s, SSP’s, DMP’s and ad exchanges)
• Polished communication skills, both written and verbal
• Strong influencing skills both internally and externally at the senior director level.
• Aptitude with sales technology tools like Tableau, Mode, Salesforce, Jira, and Confluence
• A capacity to describe reporting and dashboarding requirements to peers in Media Analytics without SQL experience

Preferred Qualifications

• A creative problem solver who can adapt and thrive in an ambiguous environment
• Ability to work and drive solutions within a cross-functional team structure
• Familiarity with advertising technology and marketing ecosystems, including digital, data, cleanroom, CTV and addressable, linear and search platforms. 
• Experience working with advertising sales teams / roles
• Project management experience

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Overview

About the Role

We are seeking an Associate to help with the development of our payments ecosystem, and deepening our relationships with marquee financial services providers across North America to ensure Instacart's long term growth and success. Partners include Payment Methods like PayPal and Klarna, Issuers like Chase Bank, and Payment Networks such as Mastercard, Visa and American Express. This role will play a critical role in supporting and leading high visibility programs for Instacart including supporting programs such as our co-branded credit card, the Instacart Mastercard. This individual will also interface closely with cross-functional teams such as Product, Engineering, Marketing, Legal, Policy, Finance, etc.

About the Team

The Strategic Partnerships team at Instacart is a group of experienced and results-driven professionals who are passionate about driving incremental growth for the company, generating cost-savings, and accelerating the company’s strategic priorities through needle-moving partnerships with a range of companies. Our team is responsible for managing some of Instacart’s key external relationships while working closely with Instacart Leadership and cross-functional teams to bring those partnerships to life and unlock new opportunities for the business. Our team values strategic thinking, creativity, and using data and insights to drive our decision-making. 

About The Job

• Support the end-to-end relationship management of external payment & financial Services Partners in conjunction with internal team leads.  
• Help lead the partner management of tier 1 payment and financial service partners
• Track quarterly business reviews with partners and ensure the delivery of high impact results 
• Support the strategy development of how to optimize the Instacart Mastercard Co-brand Card including tactics for acquiring more cardholders. 
• Provide a strategic business and partnership perspective to the Product and Engineering teams including developing a joint roadmap
• Collaborate and support the development of the Payments Partnerships strategy with cross-functional teams including opportunity sizing and resource prioritization to help drive the next level of innovation and growth for Instacart.
• As a core payment partnerships team member at a innovative technology start-up, this is a high visibility role with a seasoned path for long term career development and experience in the payments and business development industry 

About You

Minimum Qualifications

• 4-6 years of business development or partnerships experience in tech or related industries
• Experience working in the payments or financial service industry and/or familiarity with payments and  financial services
• Experience working with marketing and developing consumer focused campaigns
• Experience working with product and engineering teams with a desire to tackle complex problems 

Preferred Qualifications

• Energetic, motivated self-starter who can learn quickly in a fast-paced environment and thrives in ambiguity
• High level of competency (organization, prioritization and problem-solving skills) with a detailed-oriented mindset
• You have a bias towards action, are intellectually curious, execute efficiently, and are relentlessly resourceful

Overview

About the Role

We’re looking for a marketing manager to manage and execute CRM campaigns to engage with Instacart customers. You will work directly with key stakeholders across creative, product, engineering, data science, and marketing partner teams, and will be making a big impact on overarching company goals. Join us!

About the Team

The Instacart marketing team is highly analytical, moves fast and is focused on delivering quantifiable results. Our Consumer CRM Marketing team develops and delivers billions of messages a year across the company’s owned channels (email, mobile push, SMS, and in-app).

About the Job 

• Lead conceptualizing, creating, and managing revenue-driving and engagement initiatives via automated and personalized email marketing programs, push notifications, SMS and in-app messaging.
• Manage CRM campaigns from end to end; strategy, requirement gathering, creative approach and optimizations, building, monitoring, reporting and analysis.
• Develop a rigorous incentive and content testing agenda across CRM campaigns.
• Create and monitor complex journeys, triggers and automations with static and dynamic content
• Ensure campaigns (including tests, segmentation and complex personalization logic) are set up and deployed accurately in a timely manner.
• Collaborate cross-functionally with Creative, Partner Marketing, Business Development, Product, Engineering, and Data Science to deliver compelling new personalized customer journeys

About You

Minimum Qualifications

• 3-4 years of hands-on experience executing CRM programs from conception through analysis
• Experience leveraging a complex marketing automation/CRM system like ExactTarget, Braze or Responsys
• Deep knowledge in customer segmentation, list management, deliverability and CAN-SPAM laws
• Experience with data-driven marketing and building programs that drive incremental results
• Exceptional project management skills, experience managing multiple competing projects/deadlines, and strong attention to detail
• Customer obsessed and a creative thinker; you care deeply about our customers as well as delightful, on-brand experiences.
• Excellent analytical and quantitative skills
• Team player and strong communicator

Preferred Qualifications

• Fluency in HTML/CSS to debug emails ahead of each send
• Experience in the on-demand economy a bonus
• Comfortable with learning new technologies 
• Ability to effectively coordinate complex projects with multiple stakeholders

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Overview

As the SEO Manager, you will be pivotal in enhancing Instacart's digital presence and user engagement. Your expertise in SEO and content strategy will drive traffic growth, support new initiatives, and solidify our position in the online marketplace.

About The Role

In this role, you will lead the creation and optimization of content across Instacart's digital platforms. By implementing effective SEO strategies, your work will directly influence our site's visibility and user engagement. Expect to collaborate with various teams and external vendors, ensuring that all SEO practices align with our business goals and brand voice.

About the Team

You will be part of a dynamic marketing team that thrives on innovation and collaboration. Working closely with SEO content managers, social media teams, and internal stakeholders, you will guide the development and execution of content that resonates with our audiences and adheres to SEO best practices.

About the Job

• Content Optimization: Develop and refine SEO strategies for content creation, enhancing visibility and engagement.
• Cross-functional Collaboration: Work alongside Marketing, Product, Engineering, and Data Science teams to prioritize SEO in company projects.
• Link Building Strategy: Oversee and execute link-building initiatives, including managing external vendors and partnerships.
• Editorial Calendar Management: Collaborate on content schedules, ensuring timely publication and alignment with SEO goals.
• Analytics and Reporting: Monitor, analyze, and report on the effectiveness of SEO efforts, utilizing tools like Ahrefs, SEMRush, and Moz.

About You

Minimum Qualifications

• Bachelor's degree or equivalent experience.
• At least 1 year of experience in SEO or 4+ years in Marketing, Online Marketing, Public Relations, etc.
• Strong project management and organizational skills.
• Proficiency in using SEO tools (Ahrefs, SEMRush, Moz).
• Exceptional communication and relationship-building skills.
• A problem solver able to work autonomously.

Preferred Qualifications

• Established network of industry contacts for link-building efforts.
• Experience moderating and engaging with online communities.
• Creative and strategic thinking abilities.

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Overview

About the Role

At Instacart, we are on the lookout for a detail-oriented and strategically minded Customer Experience Senior Workforce Scheduling Analyst to drive the operational efficiency and cost-effectiveness of our services. You will take on the essential tasks of analyzing workforce metrics, forecasting labor demands, developing effective staffing schedules, and managing payroll processes. Your analytical and strategic contributions will significantly impact the quality of service we provide to our customers.

About the Team

As a key member of our Workforce Operations Team, you will help shape processes and directly contribute to the strategic success within our Customer Experience Organization. This vibrant and dedicated team of workforce professionals plays a crucial role in optimizing operational efficiencies across our global network, ensuring our ability to serve generously and grow collaboratively.

About the Job 

In this pivotal role, your responsibilities will include:

• Contact Center Scheduling - Utilize workforce management software to create flexible and efficient staffing models and align workforce schedules with operational demands to maximize efficiency and meet service level agreements.
• Collaborating Cross-functionally - Work closely with HR, Learning & Development, and other Customer Experience teams to synchronize staffing strategies with broader organizational goals.
• Application Maintenance and Troubleshooting - Manage and optimize the functionality of workforce management and ACD systems.
• Payroll Processing - Manage full cycle payroll processing for non-exempt employees including attendance and occurrence tracking, time off requests, and timecard approvals.This role requires the ability to work on-call and weekend shifts as needed.
• Serving as a Point of Contact - Address employee scheduling inquiries and issues quickly, fostering an inclusive and supportive workplace.
• Other - Duties, responsibilities, and daily activities may change over time as the needs of the organization evolve.

About You

Minimum Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Human Resources, Finance, Statistics, or equivalent work experience.
• Relevant Experience: Solid track record as a Workforce Management Analyst or similar role, including payroll processing.
• Technical Proficiency: Expertise in workforce management software (e.g., Verint, NICE, Genesys) and proficiency in Google Office Suite, Slack, Atlassian, etc.
• Analytical and Problem-Solving Skills: Exceptional ability to analyze data, solve problems, and adapt to changing priorities.
• Communication Skills: Strong capability to communicate effectively across various levels of the organization.

Preferred Qualifications

• Advanced Data Analysis: Experience with data analysis tools and forecasting methods.
• SQL Knowledge: Proficiency in SQL for sophisticated database management and data analysis.
• CRM Integration: Experience with CRM solutions such as Salesforce or Zendesk to incorporate customer service data into workforce planning.

Overview

About the Role 

As a data analyst, you will be responsible for understanding and improving the quality of Instacart’s online grocery business. You will help set up scalable monitoring systems to understand our business performance for driving strategic decisions and help inform when operations or processes are broken. You will play a pivotal role in leveraging operational performance data to diagnose performance or user experience gaps in order to create data-driven recommendations to improve our product and processes. Your work will also entail supporting cross-functional data needs to facilitate improvements across multiple fronts.

About the Team 

The Platform Excellence Operations (PEO) team is dedicated to improving the quality of Instacart’s online grocery experience for our customers, shoppers, and retailers. The analytics team focuses on identifying, understanding, and eliminating defects in the online grocery experience by analyzing and interpreting operational data. The team ensures that stakeholders have a consistent understanding of why business performance is changing and advocates for improving poor experiences that may be overlooked. You’ll be part of a dynamic cross-functional team that collaborates closely with stakeholders to provide critical data insights to enhance our operations and overall customer experience.

As part of the Consumer Pillar within PEO Analytics, you will be working on problems anywhere between a customer landing on the homepage to when they contact Instacart for support after their order. Your goal is to make sense of how the customer uses Instacart and help the business understand where friction might occur in the shopping or contact funnel.

About the Job 

Metrics and Reporting 

• Work with XFN stakeholders to create 'source of truth' dashboards and future-proof, flexible dashboards.
• Monitor performance fluctuations and outliers in key performance metrics within the customer funnel to understand root causes and determine if corrective actions are required

Data Analysis

• Analyze large text and numerical datasets within search, browse, order, and post-order contact to derive business insights
• Design new data schemas matching business needs and link them to existing data for analysis
• Define structured frameworks to measure and track against qualitative top customer problems and opportunities)
• Independently create and execute analytical plans to identify, understand, and reduce known customer problems
• Provide support in sizing initiatives on product and analytical roadmaps

Presentations and Communication

• Create and present insights decks to a XFN audience of business leaders, Product Managers, Product Operations and engineers on a weekly cadence
• Approach problems with a solutions-oriented mindset by developing business cases with clear logical narratives backed by data that result in actionable recommendations

Leadership and Mentorship

• Help elevate the team’s technical acumen through mentorship and initiating learning opportunities
• Provide thought leadership to Pillar Lead when planning future strategic initiatives for the team 

About You

Minimum Qualifications

• 3+ years experience in a data analytics related role (e.g. data science, business intelligence, corporate strategy, consulting, etc)
• Experience analyzing and visualizing large datasets
• Ability to aggregate and synthesize large amounts of data and leverage a deep understanding of micro and macro fulfillment metrics and systems to drive insights
• Strong problem solving skills - able to quickly detect anomalies in performance metrics and trends, form hypothesis for investigation, and draw conclusions by conducting nuanced analysis
• Strong verbal and written communication skills, including the ability to lead meetings and synthesize complex topics by creating compelling narratives for various stakeholders
• Advanced proficiency of SQL and Excel / GSheets for data analysis
• Proficient with Powerpoint / GSlides for effective communication
• The ideal candidate will have a knack for identifying unusual patterns, a keen eye for detail, and is passionate about investigating problems to determine root causes.
• Effective prioritization and ability to balance quality and speed in a time constrained environment
• Ability to work independently with a strong sense of ownership
• Comfortable proposing new ideas to challenge the business and rally stakeholder champions behind it

Preferred Qualifications

• Experience working with consumer shopping funnel or post-order contact data
• Experience in optimizing data models and queries for performance
• Familiarity with: Snowflake/Databricks/BigQuery or similar data warehouses, DBT/Apache Airflow or similar orchestration tools, Github, and Jira 
• Familiarity with Visualization Tools: Mode, Tableau, or similar
• Proficiency in Python or R for data analysis and visualizations
• Experience working directly with product/engineering teams on scalable process solutions

#LI-REMOTE

About the Role

At Instacart, we believe in harnessing the power of data to drive innovation and growth. As a Data Engineer, you'll play a pivotal role in maintaining and optimizing our data infrastructure, ensuring seamless access to accurate and actionable insights for our analytical teams, including Data Science, Product Analytics, and Media Analytics. Your work will empower critical decision-making across the organization, fostering collaboration and alignment as we collectively strive to enhance our business operations and deliver exceptional value to our customers and partners.

About the Team

You will be joining the Ads Data Science and Analytics team, a dynamic and cross-functional unit dedicated to uncovering valuable insights from our advertising data. Collaboration and teamwork are at the heart of our approach, as we work closely with stakeholders across the organization to understand and address their unique business challenges. By fostering a culture of open communication and transparency, we foster an environment where diverse perspectives contribute to innovative solutions.

About the Job

• Develop and maintain efficient data aggregation processes, ensuring timely and accurate access to critical information for analytical teams.
• Define and manage metrics definitions, fostering a shared understanding of key performance indicators across the organization.
• Design and implement robust ETL pipelines, ensuring seamless data integration and transformation.
• Collaborate with the Ads Data Science team to explore and analyze advertising data, identifying opportunities for optimization and developing data-driven solutions.
• Continuously enhance data management processes, leveraging best practices and cutting-edge technologies to drive operational excellence.

About You

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related quantitative field, or equivalent experience.
• Proficiency in SQL and Python (or a similar programming language) for data manipulation and analysis.
• Strong understanding of data modeling and database design principles.
• Familiarity with data warehousing concepts and technologies (e.g., Redshift, Snowflake).
• Excellent problem-solving and analytical skills.
• Ability to communicate complex technical concepts clearly and effectively.

Preferred Qualifications

• Experience with big data technologies (e.g., Hadoop, Spark) and cloud platforms (e.g., AWS).
• Knowledge of analytical, statistical and machine learning techniques.
• Familiarity with advertising technology and platforms.
• Passion for continuous learning and staying up-to-date with emerging data technologies and trends.

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Overview

About the Role

As a Marketing Manager on the Retailer Marketing Team at Instacart, you will find yourself at the vibrant intersection of our dynamic marketing and business development teams, collaborating closely with some of the nation's top retailers. This role is paramount in supporting the Retailer Marketing team in crafting innovative marketing briefs that not only align with our retailers' goals but also amplify their success on the Instacart platform. You’ll partner across the retailer marketing team to draft briefs, manage ongoing retailer growth initiatives, and manage creative execution across channels - CRM, OTT/OLV, Streaming Audio, Direct Mail, and more.

This role is perfect for individuals who excel in fast-paced  environments where responsibilities can change and willingness to dive in and help wherever needed. The person for this role would have a passion for using their organizational prowess to influence marketing success. Your contributions will not only improve our operational efficiency but also enable our team to scale our efforts, ultimately helping Instacart to empower retailers and enrich the shopping experience for millions of customers.

About the Team

The Instacart Retailer Marketing team is at the heart of business growth. Our marketers are behind nearly every new retailer launch, expansion, and national marketing campaign. We work with the top marketers at the nation’s top retailers. As part of the broader Marketing organization we are incredibly cross-functional and partner with Brand, Product, Engineering, Data Science, Operations, Business Development, Sales, and more. This team is perfect for those who thrive in a fast-paced environment, possess a keen eye for opportunity, and are passionate about delivering results that help everyone—retailers, customers, and partners alike—go far together. Your efforts will directly contribute to Instacart's mission of creating a world where everyone has access to the food they love and more time to enjoy it together.

About the Job 

• Partner with the rest of the Retailer Marketing team to create and manage campaign briefs from draft to creative execution across channels (including but not limited to CRM, OTT/OLV, Streaming Audio, Photoshoots, Direct Mail, and Podcasts)
• Monitor campaigns, pull and analyze data, report on performance and share insights with the team - where needed, working with Marketing Analytics and Data Science
• Own our retailer processes - logo and campaign inclusions, growth initiative requests, new launch support requests, and ensure they are executed flawlessly and responded to in a timely manner while having an eye for continuous improvement 
• Build external-facing retailer assets that excite retailers on Co-Marketing opportunities and ongoing seasonal campaign inclusions 
• Own end-to-end campaign excellence by identifying opportunities for streamlining campaign creation and execution across channels and implementing process change 
• Support a number of retailers directly by building and executing marketing GTMs across CRM, in-app promotion and performance marketing channels

About You

Minimum Qualifications

• 3+ years experience in marketing operations, campaign/project management, partnership marketing, co-marketing and/or marketing management with at least 1-2 of those years at a retailer, CPG, tech company or consulting firm
• Bachelor’s degree in related field
• Proven track record of successfully managing marketing campaigns and processes from inception to completion with cross-functional teams
• Proven experience pulling and analyzing campaign data into compelling insights to inform business decisions
• Experience working in a client or partner facing role
• Baseline familiarity with strategy, execution, & performance benchmarks of a wide breadth of marketing channels including CRM, organic social, paid media, and influencer
• Strong organizational skills, meticulous attention to detail, and the ability to plan and execute across a range of projects with overlapping timelines

Preferred Qualifications

• Experience working with or at retailers
• Experience with SQL, Mode, and other data visualization tools

#LI-Remote

Overview

About the Role 

We are currently seeking an Industrial Design Lead who will oversee Caper Cart, Instacart’s IDF award winning AI-powered smart cart. Caper aims to transform the in-store shopping experience by helping customers save time and money while helping grocery retailers grow their business. You will be at the forefront of building an innovative product that sits at the intersection of industrial design, computer vision, and software; it’s already actively changing the entire grocery industry! As the Lead, your mission is to build a world class smart shopping cart by improving on our current cart generation as well as driving future cart generations through a deep understanding of the customer experience, technology landscape & requirements, and market trends. You will be responsible for overseeing the work and career development of our two industrial designers in Shanghai, driving work in a hands-on manner, and ensuring a high bar craft and quality bar.

About the Team 

Caper’s Design team is responsible for the hardware and software experiences that customers and retailers use while shopping in grocery stores. This includes the industrial design of our carts as well as the software experience throughout the pre-shopping, shopping, and post shopping journey. Our team is distributed across Shanghai, LA, New York, and the Bay Area; the industrial design team is based out of Shanghai.  

About the Job 

• We’re seeking a hands on creative problem solver to define our Caper cart experiences by pushing the boundaries of industrial design. This includes improving/refining our current generation of carts and defining future generations. 
• You’ll use your full range of skills including strategic design, ideation, prototyping iteration and research. 
• You’ll partner closely with Product, Engineering, User Research, and Product Design to bring our carts to life. 
• You’ll drive getting customer insights throughout the development process and be responsible for translating them into actionable improvements in partnership research
• You’ll be responsible for coaching and developing the careers of our industrial designers. 
• You will be driving work in a hands-on manner, jumping in when needed, while also overseeing the work of our industrial designers. 

About You

Minimum Qualifications

• Minimum 8+ years experience working as an industrial designer. Proven track record of working on innovative consumer hardware products with impact to customers and the business. 
• Portfolio case studies that show end to end experience working on hardware products, from generative concepts to prototypes to final production. 
• A craft leader with strong attention to detail, including form, proportion, visual aesthetics, materials, and color. Track record of building world-class products with simple, intuitive, and aesthetically pleasing form even when faced with complexity or tough constraints. 
• Proven track record of transforming experiences by fluidly moving between innovative visioning and near-term execution. Keeps a pulse on industry and market trends, as well as latest technologies. 
• Able to work across disciplines and collaborate with mechanical and electrical engineering, product designers, and product managers. 
• Able to work in a fast-paced, start-up environment with excellent communication and collaboration skills. 
• Prior experience managing industrial designers with a track record of mentoring and growing designers at different points in their careers. 
• Able to work hours that work for the team in Shanghai when needed; willing to travel to Shanghai during key moments of the development process.

Preferred Qualifications

• Experience working on consumer hardware products with computer vision or weight sensors is a plus. 
• Language fluency in Chinese (Mandarin) is a plus, but not a requirement.
• Experience managing a remote team across different time zones.

OVERVIEW

About the Role

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

As a Senior Software Engineer in our Privacy Engineering team, you will be responsible for building the core privacy components that product teams across Instacart use to ensure our Customers can be in control of their data. In this role you will help connect our Customers to cutting edge privacy systems we have deployed internally.

About the Team

The Privacy team is a platform team in the Security Engineering organization that believes it should be easy to build products that respect our user’s privacy. To do this, we manage our internal data privacy architecture that includes systems to annotate, find, and delete data across production and offline data storage systems. Additionally, we build the front end components that product teams across Instacart use to give our users direct access to these internal systems.

The Privacy team is a member of our core Privacy working group, that includes our Legal team, Compliance team, Operations teams, and privacy partners for each of our main product pillars. Additionally we work closely with our Infrastructure, Data Platform, and Security engineering teams to ensure privacy controls are in place effectively across all levels of our stack.

About the Job

Your responsibilities will include:

• Designing, developing, and sustaining the comprehensive access controls and governance systems that improve the integrity and privacy of our data.
• Ensuring the reliability, scalability, and security of the data platform.
• Collaborating with various stakeholders and actively involving data infrastructure.

About you

Minimum Qualifications

We are looking for someone who:

• Has 5+ years of experience in software engineering.
• Build and collaborate with our backend privacy engineers on the internal systems that enable privacy by design, touching all aspects of our full tech stack to turn privacy controls into reusable components..
• Develop scalable and pragmatic controls related to data collection, classification, storage, access, usage, and deletion in data warehouse environments and/or operational data systems.
• Capably communicates and is comfortable seeking and receiving feedback.
• Possesses strong analytical and debugging skills.
• Takes a strong sense of ownership while working with large codebases and diverse suite of products.
• Embraces a collaborative mindset to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.
• Communicates clearly, presents ideas well, and can influence key stakeholders at manager, director, and VP levels.

Preferred Qualifications

We would love it if you:

• Holds a Bachelor’s degree in Computer Science, Software Engineering, or a related field, or can demonstrate equivalent industry experience (4+ years).
• Have prior work experience in Security Engineering or Privacy Engineering.
• Experience working with cloud-based data platforms such as Snowflake or Databricks.
• Strong knowledge of common back-end web technologies (such as Ruby on Rails, Python, Golang, SQL, etc.) and big data technologies (such as Spark, Kafka, Hadoop, Flink) in a large scale distributed system environment
• Have proven experience with distributed system designs.
• Possess strong general programming and algorithm skills.
• Show strong attention to detail and accuracy in your implementation.
• Appreciate a data-driven mindset.
• An ability to work effectively with cross-functional teams
• Excellent communication skills, including written, to serve as an advocate & evangelist for the Privacy team

Overview

About the Role

We are seeking a Senior Backend Engineer with strong ownership and a passion for user-facing products. In this crucial role, you will directly enhance the shopper experience and service quality, contributing to transformative changes in the grocery delivery industry. Your work will significantly impact critical systems and affect millions of end-users, underpinning our platform's success.

About the Job

• Backend System Development: Architect, design, and implement robust systems that improve shopper metrics and engagement. Your innovation will drive core enhancements across the platform.
• Collaborative Project Leadership: Lead cross-functional projects, including Product Managers, Mobile Engineers, and Data Scientists, to set clear project objectives, devise scalable solutions, and ensure timely execution.
• Mentorship: Actively mentor junior engineers, promoting a culture of quality and innovation, while instilling best practices in software development.
• Continuous Improvement: Proactively drive enhancements in system performance and code quality, streamlining the software development process to boost scalability.

About the Team
The Shopper Engagement Team is a dynamic, cross-functional group dedicated to innovating at the intersection of technology and user insight. With a diverse team of nine engineers across backend, Android, and iOS, our efforts focus on enriching shopper quality and fulfillment efficiency through strategic touchpoints:

• Shopper Positioning: We provide clear, actionable data that demystifies work access, helping shoppers understand where and when to work and what to expect.
• Shopper Earnings & Work Evaluation: Our systems enable shoppers to evaluate work effectively and maximize earnings by presenting insightful, data-driven job choices.
• Shopper Motivation: We develop reward systems that incentivize top-tier service, enhancing both customer experience and shopper satisfaction.

Operating within Instacart's broader Shopper organization, our team plays a critical role in enhancing marketplace performance, ensuring that our strategies lead to high-quality shopper engagements and efficient fulfillment solutions.

What We Offer:

• Impact: Make a direct positive impact on the earnings and satisfaction of thousands of shoppers, influencing the customer experience profoundly.
• Growth: Handle high-leverage projects that enhance your career growth, providing opportunities for significant domain ownership and leadership in engineering solutions.
• Learning and Development: Work alongside industry-leading engineers and leaders who are at the forefront of online grocery innovation.
• Team Culture: Thrive in an environment that values collaboration, support, and innovation, with a strong focus on speed, quality, and efficiency.

About You

Minimum Qualifications:

• Experience:  5+ years of experience in backend development, preferably with high-volume transaction systems.
• Technical Skills: Expertise in backend languages, specifically Ruby, Solid understanding of Rails, with a strong grasp of software architecture and system design.
• Problem-Solving: Ability to tackle complex technical challenges and deliver scalable and efficient solutions.
• Communication and Leadership: Strong leadership skills coupled with excellent communication abilities to manage projects and mentor team members effectively.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

Preferred Qualifications:

• Experience working in Marketplace problems
• Experience in developing mobile applications
• Experience with monitoring and observability tools like Datadog
• Experience working with databases, especially PostgreSQL and DynamoDB

OVERVIEW

About The Role

As a Senior Engineering Manager for the Checkout team at Instacart, you will be leading the engineering team that is responsible for the Checkout part of the journey of the Customer ordering experience. You will play a pivotal role in managing one of the critical engineering systems at Instacart, driving all of Instacart’s online grocery business. You will provide leadership in driving the stability, scalability, and extensibility of engineering systems that drive the product experience forward. As the nexus of very many systems, you will also be interfacing with many engineering and product leaders across the company to collaborate with them to facilitate innovative and new customer experiences.

About The Team

The Checkout team is responsible for the customer experience through placing an order with Instacart. The team takes the critical responsibility of providing clarity by having a simple and streamlined approach to collecting essential information from customers trying to place orders on Instacart. As the last step of the shopping journey, the team is responsible for critical business metrics including showcasing Instacart's value proposition, driving order conversions, and Instacart+ adoption.  The team is constantly innovating to build better checkout experiences for customers that adapt to different needs.

About The Job

In your role as Senior Engineering Manager, your responsibilities will include:

• Define, communicate, and drive the technical strategy for the team that supports the product strategy and key bets for the company, including new technical investments.
• Drive high-quality execution of key business outcomes of the team by overseeing the roadmap and enabling technical and product decisions. 
• Create and ensure the adoption of best practices and engineering standards to build highly scalable and reliable engineering systems. 
• Foster strong collaboration and working model with peers and different stakeholder teams across Instacart including Product, Data Science, and Design. 
• Mentor and support team members for personal and professional growth.
• Lead the recruitment and hiring processes to build a high-performing team.
  
  

About You

Minimum Qualifications

• Proven track record as a hands-on technical leader, preferably at a Staff+ level in a similar industry.
• 2+ years of experience managing teams of 10+ software engineers
• Strong background in backend development; experience with web apps  and mobile is advantageous.
• Ability to craft and execute strategic engineering roadmaps  that align with business objectives.
• Highly structured and proactive communication capabilities.
• Experience in staffing, mentoring, and leading engineering teams to success.
• Experience working with product managers, EM peers, and senior ICs.
• Excellent written and verbal communication skills, effective cross-functional leadership.
  
  

Preferred Qualifications

• Bachelor’s degree or higher in Computer Science or related field.
• Prior experience in managing engineering teams that oversee mission critical business systems.

OVERVIEW

About the Role

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

As a Senior Software Engineer in our Data Platform team, you will be the technical force that shapes our data infrastructure. You will design, develop, and maintain comprehensive access controls and governance frameworks to safeguard the integrity and privacy of our data. Your work will elevate the data utilization across several departments, enabling valuable insights, informed decision-making, and driving business value.

About the Team

The Data Platform team provides a robust and cutting edge platform to process petabytes of data daily using industry best practices. We work closely with Product/Data Science/ML teams to understand their needs and provide high quality solutions. The team is still small and many of our bigger initiatives are at an early stage. We expect you to work closely with stakeholders and shape these systems from design, technical decisions, project management to execution. Your input will be critical for driving the Data Strategy and building the platform that Instacart data lake will be built upon. Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include: Scala, Python, Postgres, Snowflake, DeltaLake, Iceberg, Clickhouse, Spark, DBT, Flink Kafka, Airflow If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team.

About the Job

Your responsibilities will include:

• Designing, developing, and sustaining the comprehensive access controls and governance systems that improve the integrity and privacy of our data.
• Ensuring the reliability, scalability, and security of the data platform.
• Collaborating with various stakeholders and actively involve in the data infrastructure.

About you

Minimum Qualifications

We are looking for someone who:

• Has 5+ years of experience in software engineering.
• Exhibits an in-depth understanding of distributed systems, with proven experience with data processing technologies such as DBT and Airflow, and common web frameworks such as Rails.
• Proficiently uses SQL for writing and reviewing complex queries for data analysis and debugging.
• Can design for scale with the entire system in mind.
• Capably communicates and is comfortable seeking and receiving feedback.
• Possesses strong analytical and debugging skills.
• Takes a strong sense of ownership while working with large codebases and diverse suite of products.
• Embraces a collaborative mindset to partner with engineers, designers, and PMs from multiple teams to co-create impactful solutions while supporting system contributions.
• Communicates clearly, presents ideas well, and can influence key stakeholders at manager, director, and VP levels.

Preferred Qualifications

We would love it if you:

• Holds a Bachelor’s degree in Computer Science, Software Engineering, or a related field, or can demonstrate equivalent industry experience (4+ years).
• Have prior work experience in Data Platforms.
• Hold experience with big data technologies such as Spark, Hadoop, Flink, Hive, or Kafka, and with both streaming and batching data pipelines.
• Have proven experience with distributed system designs.
• Possess strong general programming and algorithm skills.
• Show strong attention to detail and accuracy in your implementation.
• Have a strong experience writing complex and optimized SQL queries.
• Appreciate a data-driven mindset.

OVERVIEW

ABOUT THE ROLE

Our backend systems power the clients used by millions of customers every year to buy their groceries online. These systems must also support tight integration with the largest retailers in the US and Canada. Engineering at Instacart provides the opportunity to work on challenging scaling problems while also designing the features that will define our industry. You will learn how to build in an open collaborative environment serving millions of requests daily.

ABOUT THE TEAM

The Data Platform team provides a robust and cutting edge platform to process petabytes of data daily using industry best practices. We work closely with Product/Data Science/ML teams to understand their needs and provide high quality solutions.The team is still small and many of our bigger initiatives are at an early stage. We expect you to work closely with stakeholders and shape these systems from design, technical decisions, project management to execution.Your input will be critical for driving the Data Strategy and building the platform that Instacart data lake will be built upon.Instacart's technology is constantly changing and adapting. Some of the technologies you would use at Instacart include:Scala, Python, Postgres, Snowflake, DeltaLake, Iceberg, Clickhouse, Spark, DBT, Flink Kafka, Airflow

If you have experience with these technologies, you will have the opportunity to dive deeper. If you haven't used these technologies you will have the chance to learn from the collective experience of our team.

ABOUT THE JOB

• You will work closely with other teams to understand their main pain points and translate them into self-serve and reliable solutions.
• You are expected to mentor other team members and be a champion of engineering excellence.
• You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
• You will have the freedom to suggest and drive organization-wide initiatives.

ABOUT YOU

MINIMUM QUALIFICATIONS

• Self-motivation and an enjoyment for a startup environment
• A strong sense of ownership
• Strong knowledge of common data infra technologies (Python, Scala, Kafka, Airflow, Spark, Iceberg, Delta Lake) in a production environment
• Strong knowledge of common industry data stores or warehouses (Postgres, ElasticSearch, Cassandra, Dynamo, Snowflake)
• An ability to balance a sense of urgency with shipping high quality and pragmatic solutions
• Experience working with a large codebase on a cross functional team.
• Strong knowledge of SQL
• 10+ years of working experience in a similar field/environment

PREFERRED QUALIFICATIONS

Bachelor’s degree in Computer Science, computer engineering, electrical engineering ORequivalent work experience

Overview

About the Role

We are hiring a Senior Manager, Revenue Operations who will support team leadership in building, maintaining, and iterating on a comprehensive end-to-end sales management process inclusive of market sizing and segmentation, sales territory development, leading and lagging metric definition and reporting, measuring team progress against goals, building new revenue management capabilities, and sizing new product opportunities in partnership with leadership. The role is highly cross-functional with engagement between sales leadership, company management, finance, and strategy.

About the Team

The Revenue Operations team is a critical function of the Sales Capabilities & Strategy organization, whose overall mission is to empower Sales, cross functional teams, and advertisers by leveraging technology, data, and strategic insights to achieve operational efficiency and revenue growth. 

About the Job

• Partner with sales leadership to define & quantify quarterly team objectives & performance
• Manage end-to-end sales planning processes -- from market sizing, account segmentation, quota setting and allocation, forecasting, and prospect tracking through to revenue realization
• Design, coordinate, and deliver periodic reporting to Instacart’s Brand Partnership leadership team focusing on both leading and lagging metrics
• Direct and mentor a team of highly skilled and motivated business analysts and revenue operations team members
• Partner with sales and other cross functional leaders to conduct deep analysis to move the business forward
• Collaborate closely with partner teams to enhance the systems, tools, and processes that the sales team uses to manage their business
• Streamline workflows and processes to limit field sales exposure to operational overhead through weekly rhythm and other process enhancements
• Use your deep understanding of the business levers and metrics to give leaders the context needed to make key decisions
• Constantly iterate to improve reporting & associated processes

About You

Minimum Qualifications

• 8+ years of experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Corporate Strategy, or similar roles. 
• Excellent quantitative and qualitative problem-solving skills. Financial modeling experience in MS Excel and Tableau required.
• Demonstrated ability to think strategically and analytically about business & product challenges
• Strong written & verbal communication with the ability to express complex topics clearly & easily
• Excellent attention to detail, follow-through, and resourcefulness
• Ability to independently manage multiple projects simultaneously and prioritize responsibilities
• Ability to work cross-functionally with many teams and multi-task with a sense of urgency
• An interest in working in a fast-growing, fast-paced environment with changing responsibilities, and a willingness to lend a helping hand wherever it’s needed

Preferred Qualifications

• Exposure to and understanding of digital advertising including Search
• Experience working closely with a distributed sales team
• Experience with SQL