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Overview
The internship aims not only to provide practical experience in billing and accounts receivable operations but also to equip the intern with the knowledge and skills necessary for a successful career in finance and operations within the SaaS industry. By achieving these objectives and goals, the intern will contribute significantly to the efficiency and effectiveness of the company's financial operations, while also laying a solid foundation for their professional growth. We are looking for candidates available to start June 10, 2024, and offboard August 30, 2024.
This application will close at 5:00 m PT on Thursday, April 25th, 2024.
What You’ll Do
As part of our dynamic Billing Operations and Accounts Receivable team, you will play a crucial role in enhancing the efficiency and effectiveness of our customer cash and billing processes. Your contributions will directly impact our financial reporting, customer satisfaction, and overall operational excellence. Here's what you'll be focusing on:
- Collaborate with the Accounts Receivable (AR) and Billing Operations team to review and code cash on account
- Update customer notes and records within our billing system, enhancing our communication and the precision of our record-keeping.
- Work closely with account owners to resolve any discrepancies or issues related to customer accounts, thereby boosting customer satisfaction and financial accuracy.
- Regularly contribute to updating our customer billing portals, ensuring that invoices are processed accurately and reflected promptly.
- Verify and update the status of invoices submitted the previous week, keeping all billing activities current in Tesorio.
In this role, you will have the opportunity to contribute to key areas of our financial operations, gaining hands-on experience and developing expertise that will be invaluable to your professional growth. You'll work closely with experienced team members and have the chance to make a meaningful impact on our operational efficiency and customer satisfaction.
What You’ll Bring
- A foundational understanding of financial principles and terms, with an eagerness to apply this knowledge in a practical setting.
- Experience with or a strong willingness to learn financial management software such as Salesforce, Tesorio, or similar platforms.
- Excellent analytical skills, with the ability to review financial data, identify discrepancies, and suggest improvements.
- Adaptability and flexibility to work in a fast-paced, remote work environment, quickly adjusting to new tools and processes.
- A collaborative spirit, ready to work as part of a team and positively contribute to team dynamics and culture.
- Proactive in taking initiative, learning new skills, and tackling challenges to support team and organizational objectives.
About the team
Our Billing Operations Team is a global network of professionals based across America, South Africa, Ireland, the United Kingdom, and Spain. This diversity enriches our team with a wide range of perspectives and expertise, fostering a culture of high performance and dedication to excellence.
Challenges are opportunities for growth and improvement in our view. We are a team that embraces complexity and turns it into opportunity, ensuring each task, no matter how small, is handled with precision and care.
Joining our team means becoming part of a supportive, high-achieving environment. We value individuals who bring a keen eye for detail, a commitment to excellence, and a desire to contribute to a team that balances professionalism with a positive, engaging work culture. If you're looking to apply your financial skills, make a meaningful impact, and grow with a team that values both results and relationships, we welcome you.
How GitLab will support you
- All remote, asynchronous work environment
- Team Member Resource Groups
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
