salesforce Remote Jobs

1206 Results

16d

Account Management Coordinator

AcquiaRemote - India
Sales2 years of experienceBachelor's degreejirasalesforcedrupalbackend

Acquia is hiring a Remote Account Management Coordinator

Job Title:Account Management Coordinator

Job Location:Remote, India

Department:Sales

 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report and rated a leader by the analyst community. Acquia’s India office is a Great Place to Work certified organization. We are Acquia. We are building for the future and we want you to be a part of it!

About The Team: 

The Account Management Coordinator role lives within the Sales Department here at Acquia. You will be working with Sales Representatives, Account Managers, and Customer Success Managers. You will be responsible for managing tasks through a ticketing system on a daily basis and will be a critical part of a team focusing on managing the operational backend of the customer lifecycle. 

As the Account Management Coordinator, you will…

  • Support Account Manager’s in the process of onboarding, renewal, upsell and cross-sell efforts
  • Contribution to quarterly business review preparation
  • Review and validate contract entitlements for renewals
  • Provision and handle customer entitlements through new purchases and contract renewals
  • Customer consumption tracking, reporting, and billing coordination
  • Management of infrastructure change process – including scheduling, coordination, tracking, & billing in conjunction with other teams at Acquia
  • Management of emergency upsize process to ensure customer success
  • Working closely with Support and Operations teams to coordinate efforts to ensure customer success
  • Work cross-functionally with Solutions Engineers, Sales, Finance and Legal to process requests quickly and efficiently
  • Support automation efforts and identify process efficiencies

What you’ll need to be successful…

  • 0-2 years of experience
  • Bachelor's degree preferred
  • Customer service oriented with a great teammate mentality and cross-group teamwork skills
  • Detail oriented with strong organizational skills, follow-through, & high level of accountability
  • Strong written and verbal communication skills
  • Ability to prioritize multiple systems and administration at once
  • Ability to work effectively within a dynamic, fast paced and constantly evolving environment
  • Should be comfortable working in 4.30pm-12.30am IST hours.
  • Understanding of any ticketing system like Jira or salesforce is nice to have.

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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16d

Bilingual Community Engagement Lead-Medicaid

Wider CircleBethesda,Maryland,United States, Remote Hybrid
salesforce

Wider Circle is hiring a Remote Bilingual Community Engagement Lead-Medicaid

Wider Circle is looking for a Bilingual Community Engagement Lead - Medicaid in Maryland, to play a vital role in our groundbreaking program, which connects neighbors for better health outcomes. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person/virtual group events, home visits, and telephone outreach. Join us in our battle against healthcare inequality.

Company Overview

At Wider Circle, we believe that everyone deserves to be healthy. That’s why we’re setting out to solve the last mile of healthcare by building neighborhood groups that empower members to motivate and support each other to get the care they need when and where they need it. We partner with health plans and physician groups in neighborhoods nationwide to provide fun and educational in-person and virtual programs for members who share similar interests and life experiences. These programs create a trusted community support network essential to managing better health. Wider Circle is proud to bring its unique programs to more than 320 communities nationwide in 5 different languages.

Immerse yourself in our LOVE, LEARN, GROW culture, where the ethos of making a profound impact, fostering respect, and nurturing career development reign supreme. We offer competitive compensation, benefits, and policies meticulously crafted to uphold our unwavering commitment to our internal team and the communities we proudly serve. Join us in shaping healthier futures and embracing boundless personal and collective growth opportunities.

Responsibilities:

  • You will lead the Wider Circle Medicaid program in your assigned area, using the Wider Circle-developed curriculum to build trust, promote health, and encourage positive health actions.
  • You will plan, advertise, and host virtual and in-person events for members, all to foster relationships with and between members.
  • You will create partnerships with local community-based organizations that provide resources for members.
  • You will enroll prospective members into the Wider Circle Medicaid program. Additionally, you will hold yourself accountable to achieve membership engagement, growth goals, and other metrics such as attendance and feedback.
  • You will connect with members to develop individualized plans for their success in the Wider Circle Medicaid program.
  • You will serve as a liaison between the member’s health plan and the member.
  • You will utilize Salesforce and other cloud-based tools to record member interactions and other metrics.

Physical Demands:

To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Engagement personnel will be regularly required to:

  • Safely and consistently drive to public places up to 30 miles away from their home
  • Frequently carry up to 30 pounds of supplies
  • Frequently stand and comfortably speak publically, including projecting their voice in indoor and outdoor spaces in front of groups.
  • Routinely sit, stand, and walk to allow the team members to interact with members for the duration of each event effectively.
  • Ability to see and hear well enough to interact with members by phone and in person and respond to member questions
  • Ability to use a computer to view, enter, and update information in different systems
  • Effectively communicate with members in person or virtually.

Minimum Requirements:

You have a strong passion for helping and serving others.

You have experience working directly with the Medicaid population and/or other underserved communities.

You understand the socioeconomic and public health challenges facing disenfranchised people, especially in your community.

You have 3+ years of relevant community outreach, teaching, facilitation or volunteer experience.

You have excellent presentation and communication skills, both written and verbal and are comfortable speaking to groups of any size.

You have project management and/or event planning experience.

You prefer to work autonomously with little to no supervision.

You have a flexible schedule (outside of business hours) when necessary and you have reliable transportation.

Preferred Requirements:

  • Associates or Bachelors; experience can be in lieu of education
  • Healthcare experience
  • Case Management experience
  • Bilingual in Spanish
  • $21.00-23.00/hour commensurate with experience
  • Opportunity to grow with the company
  • Flexible schedule
  • Opportunity to work with neglected populations; make the world a better place
  • Contract position

Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

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16d

Midlevel Giving Program Lead

Oxfam AmericaWashington, DC, Remote
agilesalesforce

Oxfam America is hiring a Remote Midlevel Giving Program Lead

Job Description

PURPOSE OF THE POSITION

The Midlevel Giving Program Lead is responsible for sustaining and growing Oxfam America’s midlevel donor program, which is known externally as the Impact Circle and includes ~8,000 donors giving between $1,000-$9,999 representing 10% of Oxfam America’s revenue and overseeing the strategy for a sub-set of lightly engaged major donors in the $10,000-$24,999 range. The Program Lead will be accountable for building a donor-centric, multichannel strategy focused on moving donors into the midlevel program, soliciting, retaining, and engaging current midlevel donors, and upgrading donors within midlevel into the major gifts program. This role will develop and lead a cross-functional effort from digital, direct marking, and major gifts pipeline development to develop, execute, and evaluate progress toward the strategy. The Program Lead will mentor colleagues and work with consultants, advance project management and lead overall coordination of the department and work across departments.

PRIMARY RESPONSIBILITIES

  • Develops and leads the implementation of a multichannel strategy and supporter journey for the midlevel and subset of $10,000-$24,999 donor audiences in collaboration with channel owners, with goals to increase revenue and upgrades from these donors through relevant and donor-centric engagement. Sets annual targets and evaluates progress and pivots needed to achieve goals.
  • Develops, leads, evaluates, and improves “one to some” outreach plans to midlevel donors including personalized outreach and supporter journeys in collaboration with the in-house team or outsourced resources; ensures alignment between personalized outreach and other channels.
  • Develops and leads marketing strategy for target donor audiences and makes decisions regarding content, tests, and communication cadence for this audience.
  • Collaborates with Sr. Prospect Researcher and IGET Development Officer on prospect qualification and leads midlevel stewardship portfolio development to ensure midlevel donors are receiving appropriate treatment based on capacity and interests.
  • Provides leadership in the development of the annual upgrade plan for midlevel donors to ensure enough donors are in the major gift prospect pipeline to meet organizational and program revenue goals.
  • Engages a subset portfolio of high-tiered midlevel donors, building relationships and engaging in the full donor cycle through personalized, multi-channel communication, including solicitations.
  • Leads and develops the donor advised fund and other non-cash gift (e.g., gift annuities, etc.) marketing strategies to target donor audiences across channels.
  • Establishes goals for the performance of the program in coordination with the Director, Marketing Strategy and monitors and reports on program priority metrics; modify as necessary.
  • Manages all information relating to midlevel donors and prospects in a common database, in a manner that emphasizes the highest standards of accuracy, timeliness, thoroughness, and confidentiality.
  • Represents Oxfam America externally as the public-facing name for the Impact Circle in donor communications and with professional associations.
  • Understands and complies with all Oxfam America gift-related policies and procedures to ensure ethical compliance, as defined by the Association of Fundraising Professionals.
  • Perform other duties as required.

POSITION EXPECTATIONS

  • Employ good judgement and discretion when dealing with donors to ensure their ongoing relationship with Oxfam and to protect the confidential aspects of their relationship with the organization.
  • Will stay abreast of professional standards, trends, innovative philanthropic models, and issues affecting responsibilities, demonstrating continuous learning. This work includes sustained education in decolonizing aid, racial justice, and local humanitarian leadership.
  • Will work effectively and collaboratively in support of building a team-based, problem-solving work culture treating all persons with dignity and respect and be familiar with and committed to Oxfam America mission, values, and goals.
  • Will have a fundamental understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity, and diversity in our workplace and programs.
  • Within key areas of responsibility, will have a commitment to and be accountable for activities contributing towards a safe and accountable workplace environment, projects and relationships for staff, partners, and the communities we serve.
  • Position requires minimal domestic travel to visit donors, organizational training, retreats, etc.

 

Qualifications

  • Advanced Degree or a combination of education, and experience.
  • 7-10 years of progressively responsible fundraising, donor engagement, or marketing experience with a midlevel or major donor audience; experience with and commitment to donor-centric mindsets and practices. Preferably 5 or more years of demonstrated success in managing a midlevel giving program.
  • Experience with developing supporter journeys that drove higher engagement and revenue and motivating performance of staff or vendors engaged in outreach to donors.
  • Must be a highly energetic professional with a track record of building donor relationships and closing gifts.
  • Proficiency with digital marketing and direct mail techniques; experience in developing and executing multichannel campaigns with a personalized outreach component.
  • Experience and proven success with leading teams, motivating people around a common purpose and shared strategy, setting and adapting priorities, and engaging in learning and evaluation of work produced.
  • Demonstrated ability to work with a high degree of autonomy and accountability, with a capacity to see jobs to completion, to set priorities, to engage constructively in problem solving, and to work constructively in a team environment. A go-getter personality and entrepreneurial mindset.
  • Adheres to the highest ethical standards; demonstrates empathetic disposition, and perseverance; reflects optimistic and positive attitude, and conveys sensitivity to donor needs.
  • Superior written and oral communication skills
  • Ability to proofread and commitment to accuracy and attention to detail.
  • Strong leadership, project management, time management, organizational skill, and track record with completing projects in line with goals.
  • Proficiency in Microsoft Suite familiarity with Salesforce or other CRM system highly preferred.
  • Ability to use discretion, confidentiality, and sound judgment.
  • Ability to represent Oxfam America to external audiences.

 

PREFERRRED QUALIFICATIONS

  • Experience with agile project management.
  • Public speaking experience.
  • Experience working in an international development or social justice organization.

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Remote is hiring a Remote Senior Manager, Outbound SDR - Contractor Management

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The Position

The Sr. Manager, Sales Development - CM is a key leadership role within our GTM organization, with considerable scope over the achievement of our pipeline generation and revenue goals for our Contractor Management product line. This role requires extensive knowledge of the sales development landscape and strong people management skills, with the ability to recruit, develop, and enhance the essential competencies of individual contributors and leaders.

The Sr. Manager will be responsible for the oversight and productivity of a team of SDR Managers and their direct reports, as well as the development of Sales Development Leaders, and will contribute meaningfully to defining the outbound strategy for the CM teams.

The Sales Development organization fuels Remote's growth by serving two critical business objectives: To generate a predictable pipeline of qualified new business opportunities, and to produce high-caliber talent for internal promotions to other GTM teams. As the initial point of contact for new customers, we aim to deliver positive and impactful first impressions as we start these new relationships.

What you bring

  • A minimum of 12 months in a second-line leadership role, preferably looking after a global team.
  • Demonstrable track record of success driving pipeline generation through outbound channels.
  • Strong sales acumen — experience in a closing role is strongly preferred.
  • Proficiency with a robust tech stack, such as Salesforce, Outreach, Zoominfo, Lusha, etc.
  • Passion for hiring, onboarding, and mentoring top SDR and Leadership talent.
  • Ability to influence cross-functional stakeholders, especially within Sales and Growth.
  • Experience leading high-impact cross-functional initiatives from ideation through execution.
  • Proven ability to analyze data to identify trends and translate into effective strategies for increasing SDR performance.
  • Experience bringing a new product to market considered a huge plus.
  • Writes and speaks fluent English
  • It's not required to have experience working remotely, but considered a plus

Key Responsibilities

  • Defining outbound strategy for the Contractor Management Sales Development organization.
  • Provide strong leadership and strategic direction to the Sales Development team.
  • Coach and mentor SDRs and more junior Leaders, driving them and their teams to achieve outbound pipeline generation goals and aiding in their career progression.
  • Develop and implement effective programs to enhance SDR effectiveness and optimize results.
  • Collaborate closely with regional Sales Leaders, the Sales Development Leadership team, and the GM of Contractor Management to continually improve the quality and quantity of sales pipeline.
  • Work closely with the Growth, Revenue Operations, and Product teams, providing input on lead acquisition strategies, streamlining internal processes, and sharing product feedback from customers.
  • Regularly report on key individual and team metrics to identify areas for improvement and refine our qualification and prospect engagement strategies for long-term, sustained success.
  • Proactively manage the performance of direct reports and advise on performance management of sub-teams, becoming actively involved as required.
  • Hire, onboard, and develop new SDR and Leadership talent.
  • Facilitate and foster a culture of high performance and continuous learning within the team.
  • The opportunity to make a meaningful impact on GTM success for a critical new product line.
  • Experience leading a truly global team, with direct reports and team members around the world.
  • Strategic collaboration with members of Remote’s Executive Leadership team.

Practicals

  • You'll report to: Director, Global Sales Development with a dotted line to the GM of CM
  • Direct reports: 4 Managers
  • Sub-teams: 2 teams of CM SDRs in EMEA, 2 teams of CM SDRs in AMER, plus a dotted line to 4 CM SDRs in APAC
  • Location: We will prioritise applications from Europe and the Americas
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $64,015 USD to $96,040 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

Roughly [x] hours across 6 weeks

  1. Interview with recruiter
  2. Interview with future manager
  3. Interview with team members (no managers present)
  4. Prior employment verification check

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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16d

Program Associate, Detroit

Repair the WorldDetroit, MI - Remote - Hybrid
salesforceDesignslack

Repair the World is hiring a Remote Program Associate, Detroit

About

Repair the World mobilizes Jews and their communities to take action to pursue a just world. We believe that service in support of social change is vital to a flourishing Jewish community and an inspired Jewish life. By 2030, Repair will catalyze one million acts of service towards repairing the world.

Repair is building a national Jewish service movement of flourishing Jewish communities that serve in pursuit of a just world. Repair mobilizes young adults to serve in their communities, catalyzes service through deep partnerships within Jewish communal organizations, and inspires people to take action through time-bound thematic national service campaigns. Our mission provides volunteers with an increased connection to meaningful service and learning as a Jewish value, builds capacity for nonprofit partners to meet their missions, and deepens connections across lines of difference.

About Repair The World Detroit

Repair the World provides volunteers with an increased connection to meaningful service and learning as a Jewish value, deepening their connection to Jewish community and peoplehood, building capacity for nonprofit partners by meeting pressing needs to meet their missions, and building bridges across lines of difference.

Repair the World Detroit launched in 2013 and has been the home for Jewish service learning opportunities in the community, offering ongoing volunteering opportunities through strategic partnership with Jewish community partners to engage their constituents in Jewish service. Our programs focus on food sovereignty, education justice, and community building. Examples of service opportunities include food distribution, cooking, and supporting the Detroit Community Fridge; farming with Keep Growing Detroit; and mentoring with Brilliant Detroit, Life Remodeled, and The Konnection.

Position Overview

Detroit Repair is seeking a dynamic Program Associate to support the launch of our service corps—Repair’s signature immersive service experience—a time-bound, stipended cohort program where participants engage in volunteering with a service partner and weekly Jewish learning as a group. The candidate will also plan and facilitate meaningful Jewish service learning programs for non-immersive service participants or for the broader Jewish community, and engage local Repair alumni to recruit their peers in service and learning.

The service corps mobilizes young adults to meet community needs through part-time, time-bound service. Young adults, ages 18-29, serve directly with local partners providing direct services, learn about social change and local context for their service, and Jewish wisdom in community through weekly learning sessions with their peers. Through pairing service with Jewish learning and values, Detroit Repair provides an entry-point to Jewish life for Jewish young adults who may not be traditionally engaged with the broader Jewish community.

In addition to the service corps, the Program Associate will also create and implement dynamic and engaging Jewish service learning programs in partnership with Jewish communal and service partner organizations, as well as with local Alumni Ambassadors.

The successful candidate will be an aspiring experiential Jewish educator, community builder, flexible self-starter and a strong facilitator. They excel at building relationships with individuals and can speak passionately about the intersection of service, social change, and Jewish values.

Schedule will vary each week depending on programs and engagement opportunities on evenings and weekends. Program associate must have a flexible schedule.

This is a full-time exempt position. The Program Associate will report to the Detroit City Director.

Position Responsibilities

Service Corps

  • Recruit and oversee day to day operations of 2-3 cohorts of 10-20 Corps Members per year with the goal of Corps Members becoming integrated with their service partners, connected to Jewish community, and reaching their volunteer goals
  • Identify, build, and sustain existing and new relationships with local Jewish organizations, civic and nonprofit partners for Corps Member placements
  • Coordinate and facilitate learning for Corps Members about local social issues, Jewish values and the skills needed to build Jewish service learning programs.
  • Coordinate and collaborate with Repair the World’s Service Corp staff across the country, to share skills and resources and maintain program alignment.

Program Facilitation

  • Work with the City Director to enact a robust and strategic programming calendar, including service opportunities that match the needs of service partners and the target audience.
  • Plan and execute 1-3 volunteering and/or educational programs per month:
    • Connect with service partners and local Jewish organizations
    • Prepare and gather supplies
    • Facilitate contextual issue area education, Jewish learning, meaningful volunteering, and reflection.
  • Input timely and accurate data in Salesforce upon completion of programs
  • Serve as the primary point person for teen and family-focused programs

Additional Responsibilities

  • Create content scheduled external communication, including community newsletters and social media posts
  • Complete office and administrative responsibilities, and other needs that arise

Position Skills & Core Competencies

We know that you may not have all the skills listed. We encourage you to apply even if you only check some of the boxes.

  • Experience in Jewish Education:Ability and excitement to integrate Jewish values and content into service programs, enriching participants' Jewish identity, engagement, and connection.
  • Service Mindset: Commitment to serving others, grounded in a belief that we can make a difference in making the world better by serving alongside our neighbors to meet community needs.
  • Community Engagement/Relationship Building: Eagerness and excitement to network, build relationships, and actively engage with the local community with the intent of strengthening Repair’s relationships to the community and to Jewish young adults, excited to serve in our programs
  • Program Design Skills: Experience with designing and executing programs that align with our vision, with the flexibility to adapt to community needs while focusing on Jewish learning and social impact.
  • Growth Mindset and Resilience:Shows resilience and a capacity for empathy, ready to adapt to new challenges and learn from them. Approaches problems with a solution-oriented attitude, eager to embrace opportunities for growth and improvement.

Requirements:

1+ years of Experience:Including a track record of:

  • Strong communication, organization and self-management skills
  • Proficiency with technology (Email, G-Suite etc.) as well as comfort with learning new systems (Salesforce, Monday, Slack etc.)

Equity Lens: Sophisticated awareness of poverty, structural racism, power and privilege and ability to facilitate conversations around these issues with diverse groups in ways that empower and open people to learning.

Flexible Schedule: Availability to facilitate evening and weekend programs based on the needs of partners and participants varying schedules.

Repair the World Equal Employment Opportunity Statement

We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, Sephardi and Mizrachi Jews, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds..

The organization provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Compensation and Benefits

Compensation at Repair the World is based on the salary band for the role and cost of living for the location. The starting salary range for this full-time exemptrole is $50,000-$52,000 with 1 year of experience. Benefits package includes paid time off for service in addition to vacation, sick time, personal days and holidays. Employer covers 100% of full-time employee’s health premiums (medical/dental/vision) for most plans and 50% for dependents. Additional benefits include, retirement matching, professional development funds, employer-paid short and long term disability coverage plus access to the Jewish Learning Collaborative and our Economic Access Fund. In addition, employees that have been with Repair for at least six months are eligible for 16 weeks of paid parental leave (pro-rated for employees with Repair less than 6 months).

This position is included in Repair’s staff union-represented collective bargaining unit and specific terms and conditions of employment may be subject to a future collective bargaining agreement between Repair the World and the Repair the World Workers’ Union.

Application Process

  • Submit your application at this link including your resume and a thoughtful and concise cover letter responding to this prompt:
    • This role provides an incredible opportunity to be creative and bring yourself to the work that we do. Tell us about a time that your unique approach impacted the outcome of a program you created?
  • Applicants moved forward will continue on to a first round interview with a Repair People & Culture team member.
  • Applicants who are moved to the final round will interview with the Detroit City Director and Regional Director.
  • All finalists will need to provide 2 professional references.
  • The start date for this role is on or around August 1, 2024.

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16d

Staff Enterprise TSE

InfobloxRemote, United States
10 years of experiencejirasalesforcec++python

Infoblox is hiring a Remote Staff Enterprise TSE

Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020,Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. 

We are looking for an Staff Enterprise TSE to join our Support Team in North America, reporting to the manager of Escalation Support. In this remote role (US), you will provide escalation assistance to Infoblox support engineers, customers, partners, and field operations. You will respond to escalated cases through our case tracking system, phone, email, and web, diagnosing and analyzing complex technical problems and providing root causes summaries and workarounds for customers. You will also be the technical liaison between the Support and Engineering teams. Please note that US Citizenship is required for this role.

You are the ideal candidate if you are ambitious, intelligent and passionate about technology and outstanding customer service. 


What you’ll do:
  • Act as the escalation point for Tier-2 support engineers 
  • Take over highly visible, critical customer issues and manage independently through to completion 
  • Troubleshoot complex customer environments and provide root cause analysis, as well as workarounds 
  • Communicate with the Engineering team on potential defects 
  • Recommend new and existing solutions which involve enhancing application / systems functionality, features, and defect repair 
  • Be on the standby shift for Severity-1outage escalations 
  • Participate in weekend on-call rotation  
  • Occasional travel may be required 
What you’ll bring: 
  • 5-10 years of experience working in a technical support role, preferably in enterprise and/or service provider networks 
  • Experience supporting SaaS technology 
  • Proficient knowledge of DNS and DHCP protocols and configuration 
  • Knowledge on commonly used Internet protocols, such as NTP, SNMP, and FTP 
  • Hands-on experience with Unix/Linux and Microsoft Windows operating systems 
  • Knowledge of authentication protocols, such as AD, RADIUS, and LDAP 
  • Solid knowledge in TCP/IP and networking protocols, such as VRRP, OSPF, and BGP 
  • Basic scripting skills — C, Python preferred 
  • Knowledge of JIRA, Salesforce CRM, not required but a plus 
  • Bachelor’s degree in computer science, computer engineering, or another technical field (Cisco or Microsoft certification(s) preferred) 
What success looks like: 
  
After six months, you will… 
  • Make progress in onboarding training, learning Internet protocols in details 
  • Passing basic tests 
  • Meeting team members and getting used to the Infoblox Support teamwork 
  
After about a year, you will… 
  • Complete most of the onboarding tests 
  • Work closely with different Support and Engineering teams  
  • Be introduced to specific T3 roles and on-call shift 
  • Start your T3 role
 
We’ve got you covered:
 
Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture.We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live ourvaluesevery day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.
 
Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location…
 
  • Onsite massages, clubs, farmers market, and fitness classes 
  • Delicious and healthy snacks and beverages 
  • Electric vehicle charging stations 
  • Outdoor amenities, seating, and courtyard BBQ 
  • Dog park and pet-friendly programs 
  • Newly remodeled offices with state-of-the-art amenities 
Why Infoblox?
We’ve created a culture that embracesdiversity, equity, and inclusionand rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportiveenvironment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here,where you will have the opportunity to grow and develop your career. Check outwhat it’s like to be a Bloxer. We think you’ll be excited to join our team. 
 
#LI-ME
#LI-Remote

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16d

Customer Success Manager - SMB Segment

SalesB2Bsalesforce

OpenSesame is hiring a Remote Customer Success Manager - SMB Segment

About OpenSesame:

OpenSesame's mission is to help develop the world's most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey. While it appears to most people that we just sell training courses (over 30,000 of them), what we offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify how we drive revenue. We've expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings, and there is room to grow our retention even more.

www.opensesame.com/about

About the Team

Our Customer Success Managers (CSM's) are trusted advisors to our customers in the elearning space. Our goal is to work with customers to determine how OpenSesame can help them achieve their training goals.  

Our CSM provides outstanding service to grow existing accounts by partnering on strategic training initiatives, defining high-level marketing & communication strategies within customer organizations, and driving increased utilization and engagement to our customers over long-term relationships. Your performance will be measured through renewals, account growth, churn rate, and customer satisfaction metrics.   

About the Job

  • Primary Point of Contact: CSM acts as the customer’s primary point of contact within OpenSesame, often to triage or coordinate internal teams and efforts to support and maintain a strong ongoing customer relationship. Act as the internal voice of the customer.
  • Responsible for Customer Success Metrics including: renewals, account growth, churn rate, and customer satisfaction metrics.
  • Account Reviews: Regularly communicate with your portfolio of customers to maintain and increase engagement through innovative approaches to increase elearning course usage.
  • Day-to-Day Communications: Quickly and thoughtfully handle day-to-day requests, which will be tracked and stored in our CRM (Salesforce).
  • Grow Accounts: Identify and drive opportunities to grow accounts with existing or new products and services.
  • Building to Scale: As a growing team, we are building out new scalable resources and best practices to train and service customers (and their end users).
  • Understand our Product: Develop a deep understanding of the OpenSesame marketplace and offerings to help create best practices for customer success.
  • Build References: Solicit case studies, ROI and testimonials from our customers in order to both validate our value proposition and provide feedback to our product and sales team.

Our ideal candidate would have many of the following:

  • Relationship Driven: Has successfully developed and managed direct customer relationships. Preferably in a B2B environment - either in elearning, corporate training, or SaaS.
  • Technology & Training Advocate: Has a passion for technology and elearning. They understand the corporate training landscape and the mindset of a CLO (Chief Learning Officer).
  • Communicator: Possesses exceptional communication / interpersonal, analytical, and problem-solving skills.
  • Detail Oriented: Will be able to quickly master the technical nuances of how the OpenSesame product works and become a partner for the customer, helping them understand the training opportunities and respond with valuable solutions and programs.
  • Project Management:Strong ability to project manage and assist customers with onboarding and execution of their training program.
  • Independent Worker: Demonstrates the ability to work independently and in a close team environment and is accountable for your work and outcomes.
  • Identifies Trends: Has a proven track record of aggregating individual customer feedback and requests to help us better serve the needs of our overall customer base.

Performance Based Objectives:

  • In your first 30 days, you will complete OpenSesame CSM onboarding, understand our value proposition, learn how OpenSesame CSMs support customer journey, and be able to deliver presentations for each customer journey touchpoint.
  • In your first 30 days, you can deliver a virtual demo of the OpenSesame platform and begin onboarding 3 new customers.
  • In your first 60 days, you will fully understand the OpenSesame catalog, independently manage accounts at 50% of your portfolio load, and deliver 25 customer meetings.
  • At the end of 60 days, you will have success plans for the top 30% of your accounts, forecast and close upcoming renewals, and actively look for upsell opportunities. 
  • At the end of 90 days, you will be managing a full portfolio of accounts, delivering all customer journey touchpoints, forecasting and closing renewal opportunities, and meeting retention and upsell OKRs. 
  • Within your first 90-120 days, you will have a solid understanding of your market and successfully partnered with the Support, Curation, and Sales teams. 
  • Using Salesforce.com and Gainsight, you will keep your activities, meetings, opportunities, and forecast up to date daily.

Location:This position can be located anywhere in the U.S. All positions will require up to 15 days of travel per year for company-wide events (typically January, May, September). 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. 

Compensation: The base pay for this position depends on experience and generally ranges between $66,000 to $73,000. With bonuses, on-target earnings typically range from $79,200 to $87,600. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

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16d

Customer Experience, Program Manager - Southeast

iRhythmRemote US
Sales4 years of experienceMaster’s DegreesalesforceDesignc++

iRhythm is hiring a Remote Customer Experience, Program Manager - Southeast

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.


 

About This Role

The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.

Scope of Work:

  • Ability to perform role effectively for an average of 6 opportunities
  • Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio
  • Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and
  • Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best
  • Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac
  • Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
  • Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
  • Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross- functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio
  • Accountable to prioritizing work that meets the needs of iRhythm business goals
  • Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
  • Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems

Qualifications:

  • Bachelor’s degree required, Master’s degree preferred: Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years of experience in a similar role and a Master’s degree.
  • Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
  • Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
  • Strong communication and presentation skills
  • Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
  • Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
  • Strong understanding of the healthcare landscape and experience in cardiology preferred
  • Ability to multi-task and prioritize in a fast-paced environment
  • Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
  • Must be able to travel up to 50%

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

  • emotional health support for you and your loved ones
  • legal / financial / identity theft/ pet and child referral assistance
  • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-WB-1

#LI-Remote

 


Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.


 

Estimated Pay Range
$99,800$145,400 USD

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

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16d

Customer Experience, Program Manager - West / Midwest

iRhythmRemote US
Sales4 years of experienceMaster’s DegreesalesforceDesignc++

iRhythm is hiring a Remote Customer Experience, Program Manager - West / Midwest

Boldly innovating to create trusted solutions that detect, predict, and prevent disease.

Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac care…Join Us Now! 

At iRhythm, we are dedicated, self-motivated, and driven to do the right thing for our patients, clinicians, and coworkers. Our leadership is focused and committed to iRhythm’s employees and the mission of the company. We are better together, embrace change and help one another.  We are Thinking Bigger and Moving Faster.


 

About This Role

The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.

Scope of Work:

  • Ability to perform role effectively for an average of 6 opportunities
  • Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio
  • Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and
  • Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best
  • Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac
  • Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
  • Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
  • Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross- functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio
  • Accountable to prioritizing work that meets the needs of iRhythm business goals
  • Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
  • Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems

Qualifications:

  • Bachelor’s degree required, Master’s degree preferred: Minimum of 6 years of related experience with a Bachelor’s degree; or 4 years of experience in a similar role and a Master’s degree.
  • Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
  • Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
  • Strong communication and presentation skills
  • Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
  • Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
  • Strong understanding of the healthcare landscape and experience in cardiology preferred
  • Ability to multi-task and prioritize in a fast-paced environment
  • Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
  • Must be able to travel up to 50%

What's In It For You

This is a regular full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurances (all of which start on your first day), health savings account employer contributions (when enrolled in high deductible medical plan), cafeteria plan pre-taxed benefits (FSA, dependent care FSA, commute reimbursement accounts), travel reimbursement for medical care, noncontributory basic life insurance & short/ long term disability. Additionally, we offer:

  • emotional health support for you and your loved ones
  • legal / financial / identity theft/ pet and child referral assistance
  • paid parental leave, paid holidays, travel assistance for personal trips and PTO!

iRhythm also provides additional benefits including 401(k) (with company match), an Employee Stock Purchase Plan, pet insurance discount, unlimited amount of Linked In Learning classes and so much more! 

FLSA Status: Exempt

#LI-WB-1

#LI-Remote


Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.


 

Estimated Pay Range
$99,800$145,400 USD

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

See more jobs at iRhythm

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17d

NetSuite Developer

Procare SolutionsDenver,Colorado,United States, Remote Hybrid
salesforceDesignAWS

Procare Solutions is hiring a Remote NetSuite Developer

About Procare

Our mission is to simplify childcare operations and create meaningful connections by providing technology, expertise, and unparalleled service.

Procare Solutions is the #1 name in childcare software – used by more than 35,000 childcare businesses across the country. For over 30 years, childcare professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices.

We make childcare management run smoothly, so that our customers can spend more time focusing on the kiddos, not back office administrative duties.

A little about the role…

We are seeking an experienced NetSuite Developer to join our team. The ideal candidate will have extensive experience in NetSuite development, with a strong background in IT and software development methodologies. They will be responsible for customizing and optimizing our NetSuite environment to meet business requirements and improve efficiency. The successful candidate will play a critical role in the support, maintenance, and development of NetSuite as well as leveraging NetSuite capabilities and other SaaS applications to solve business challenges. This is a key role in IT on the Business Systems team. You will be working closely with the members of many other teams which include Finance, Accounting, Product Management, IT, Payments, Account Management, Support, and Data Platform. Success in the role will be measured by the ongoing efficiency and productivity gains that you deliver as well as the product improvements that result from these efforts.

What you’ll do

  • Serve as the primary point of contact for NetSuite development, configuration, and user support
  • Develop and maintain NetSuite customizations using SuiteScript, SuiteTalk, SuiteFlow, and other SuiteCloud platforms
  • Translate business requirements into technical design documents, including workflows, technical use cases, and data flow diagrams
  • Configure and manage NetSuite modules such as Order-to-Cash, Procure-to-Pay, and advanced inventory
  • Manage configuration changes to fields, workflows, roles/permissions, page layouts, custom objects, and custom record types
  • Perform NetSuite upgrades and deployments, and integrate third-party applications as needed
  • Participate in user acceptance testing and implement necessary adjustments
  • Create comprehensive technical requirements documentation and provide training to stakeholders
  • Provide ongoing support for break-fix and optimization issues during production
  • Maintain and enhance NetSuite functionality, workflows, and system configurations to meet evolving business needs
  • Troubleshoot and resolve technical issues related to NetSuite, including out-of-the-box functionality, system integrations, and customizations
  • Assist NetSuite Team, user community, and support personnel
  • Monitor health and processes of NetSuite and other 3rd party applications
  • Create saved searches, reports, and dashboards
  • Schedule, test, and deploy changes to production
  • Maintain and monitor user and role management
  • Responsible for documentation and training as it relates to NetSuite and related systems
  • Assist with implementation and maintain integrations with 3rd party applications such as: (Salesforce, Boomi, Avalara, and AWS)
  • Troubleshoot and report on production issues
  • Maintain application security controls and create customized solutions
  • Provide an ongoing understanding of NetSuite upgrades and change opportunities
  • Support users’ knowledge and ability to personalize profile preferences, portlets, and Dashboards

Our Ideal candidate will have

  • Bachelor's degree or higher
  • 4+ years' of overall IT industry experience, with a focus on NetSuite development and administration
  • NetSuite Certified Developer
  • Solid understanding of accounting principles, with the ability to apply accounting knowledge to NetSuite configurations and troubleshooting
  • Strong knowledge of software development processes, including SDLC, Iterative and Agile methodologies
  • Strong technical proficiency in NetSuite development, including customizations, workflows, and saved searches Proficiency of SuiteApprovals and SuiteScript 1.0, 2.0 and 2.1
  • Ability to adapt to changing priorities and manage multiple projects simultaneously
  • Experience with NetSuite integrations and third-party applications, such as Salesforce, Boomi, and Avalara
  • Proven track record of implementing successful NetSuite customizations and optimizations
  • Ability to establish and maintain effective relationships with other employees and contractors
  • Familiarity with business and eCommerce processes
  • Comfortable working with all layers of the organization and communicating effectively
  • Must be detail-oriented, maintaining multiple initiatives simultaneously
  • Demonstrated ability to identify and resolve system issues, both within the standard
  • NetSuite functionality and with advanced troubleshooting methods
  • Strong communication skills to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders
  • Detail-oriented with a commitment to maintaining data accuracy and system integrity

Why Procare?

  • Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
  • HSA option with employer contributions of $50/month
  • Vacation time, holidays, sick days, volunteer & personal days
  • 401K Plan with employer match and immediate vesting
  • Medical, Dependent Care, and Transportation FSA Plans
  • Company paid Short and Long-Term disability and Life Insurance
  • RTD EcoPass for all Denver employees
  • Tuition Reimbursement up to $2,000/year and continued Professional Development
  • Free access to our Employee Assistance Program with 24/7 live support
  • Casual workplace environment
  • Some meals provided
  • Voluntary Pet Insurance
  • Prime downtown location close to restaurants and entertainment
  • Promote from within- excellent career paths

Salary

$95,000-$125,000/year DOE

Location

We are currently in a hybrid in-office/remote working model based on business needs. While our preference is a candidate located in Denver, CO, this role is open to remote candidates in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, TN, TX, VA, WA, WI.

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17d

Account Executive

Glean Analytics Inc.New York, US - Remote
Sales2 years of experienceBachelor's degreesalesforce

Glean Analytics Inc. is hiring a Remote Account Executive

The Role

Glean.ai is the all-in-one spend management solution for small and mid-market companies. Our AI-powered accounts payable and spend intelligence solution saves companies money by leveraging Glean’s unique line-item analysis to automate prepaid amortizations, accruals, and GL coding, streamlining their accounts payable processes. With Glean.ai, customers can collaborate effortlessly with their team, negotiate better pricing with vendors, and drive cost efficiencies across their organizations.

We are seeking a motivated and results-driven Account Executive to join our organization. In this role, you will be responsible for driving new business through a high-velocity sales process, focusing on lead generation and closing deals. The ideal candidate is a self-starter with a passion for sales, excellent communication skills, and the ability to thrive in a fast-paced environment.

Responsibilities:

  • Generate new leads and identify potential clients through outbound calling and other prospecting methods.
  • Conduct high-volume cold calls to engage and qualify leads.
  • Develop and maintain a pipeline of prospective clients.
  • Understand client needs and tailor solutions to meet their specific business requirements.
  • Present and demonstrate Glean.ai’s platform to potential clients, highlighting its value and benefits.
  • Manage the entire sales cycle from initial contact to closing the deal.
  • Achieve and exceed monthly, quarterly, and annual sales targets.
  • Collaborate with the marketing team to develop strategies for lead generation and sales campaigns.
  • Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system.
  • Provide feedback to the product development team on client needs and market trends.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven track record of success in a high-velocity sales environment.
  • Minimum of 2 years of experience in a similar sales role, preferably in SaaS or technology sales.
  • Experience selling financial or accounting software a plus, but not required.
  • Strong prospecting and lead generation skills, with experience in outbound calling.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to work independently and as part of a team.
  • Highly motivated, goal-oriented, and results-driven.
  • Ability to drive a sense of urgency with prospective customers.
  • Proficiency in using CRM software and other sales tools, including Salesforce, ZoomInfo, Outreach, and Orum.

What We Offer:

  • Competitive base salary with uncapped commission potential.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and career advancement.
  • Collaborative and innovative work environment.
  • Regular team events and social activities.

Glean.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

See more jobs at Glean Analytics Inc.

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17d

RFP Manager

SalesFull Timeremote-firstsalesforcec++

TeamDynami is hiring a Remote RFP Manager

RFP Manager - TeamDynamix - Career PageOversee the RFP response process from start to finish. Responsible for responding to and supporting activities related to proposals, RFIs\/RFPs, presen

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17d

Sales Manager, Mid-Market

Lumos IdentityRemote
SalesfigmaB2BsalesforceDesignslackc++

Lumos Identity is hiring a Remote Sales Manager, Mid-Market

In 2011, Marc Andreessen famously said, “Software is eating the world.” 10+ years later, software hasn’t just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company’s DNA. And while most just get to enjoy the benefits, there is one unsung hero behind it all: ????‍♀️ IT ????‍♀️

While being flooded with never ending IT tickets, they are also making sure Guy Fieri in Sales doesn’t buy yet another tool “promising” a 103% lead conversion rate. And burying themselves in spreadsheets to prepare the SOC2 report for when Gordon Ramsey from the Big 4 comes knocking. And can’t forget about Julia Child, the newest on-call engineer, who needs access to prod DB to investigate an incident. All of these workstreams are among spreadsheets, emails, Slack messages, and Zoom calls. But those days are numbered.

✨ Let there be Lumos

Lumos is building the first AppHQ for companies. In essence, we are creating the meta app, the source-of-truth for companies to manage all their apps.

Why Lumos?

  • ???? Rocketship Growth: In less than two years, our team has grown from 20 to ~80 brilliant minds across Canada, the United States and South America. Our customer base has more than 10x’d with some pretty incredible names like SiriusXM, GitHub, and Intercom.
  • ???? Backed by Industry Leaders: Andreessen Horowitz (a16z) has backed us since the beginning. We have a team of trusted advisors including Joel De La Garza (partner at a16z and previous Chief Security Officer at Box) and Leland Maschmeyer (the design thinker behind Spotify and Microsoft)
  • ⭐ Grow with us: You have the chance to be one of the first 100 people at Lumos. At Lumos, you will build your function from the ground up, get exposure to different aspects of the business developing a diverse skill set, and most importantly, you’ll have the opportunity to pave your own path.

We are rewriting the IT playbook, one that better reflects our software eaten world. 

As our Sales Manager, Mid-Market, you will be pivotal in driving our sales strategy, building a high-performing sales team, and ensuring that our Mid-Market Account Executives consistently meet and exceed their targets. This role is crucial in scaling our revenue and expanding our customer base in the Mid-Market segment.

✨ Your Role

Pipeline Creation and Management:Develop and implement strategies to ensure AEs build and maintain a robust sales pipeline, achieving 4x pipeline coverage at any given point.Develop and implement strategies to ensure AEs build and maintain a robust sales pipeline, achieving 4x pipeline coverage at any given point.

Sales Process Discipline: Enforce a rigorous sales process where Salesforce notes are up-to-date, all steps are followed before advancing opportunities, and deep discovery is completed.

Deal Support and Partnership: Be deeply involved in critical deals, acting as a sparring partner for AEs to strategize and ensure successful deal closure.

Ramp and Coaching Programs:Design and execute specialized onboarding programs with clear ramp goals for new AEs, and implement targeted coaching programs for existing AEs to ensure continuous improvement and high performance.

Performance Monitoring and Accountability:Regularly inspect and enable the sales team, jumping in when necessary to provide guidance and maintain accountability for sales targets and process adherence.

Collaboration with GTM Teams:Work closely with marketing, product, and customer success teams to ensure seamless collaboration and alignment on sales initiatives and customer needs.

 

Additional Items that will set everyone up for success:

  • B2B SaaS sales experience 
  • Experience managing a winning mid-market sales team 
  • Strong communication skills, operate with ethics, adaptability, grit and empathy
  • Experience working with IT, Security, GRC or similar technical buyers a plus
  • Have sold to companies +1000 and know how to navigate buying process at larger organizations
  • Nimble and want to be in a start-up environment where resources still need to be built or refined
  • Salesforce.com hygiene and deal management rigor, you know the tools that will help you win

???? What We Value

We’re looking for a sales leader with experience in B2B enterprise. Having said this, we care much more about your motivation and vision to rethink and transform the sales space in our industry, than we care just about your CV.

Thanks for considering Lumos! ????

????Pay Range

OTE: $240,000 - $300,000 (~50/50 split between base pay and variable earnings). Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

 

???? Benefits and Perks:

  • ???? Remote work culture (+/-4 hours Pacific Time)
  • ⛑ Medical, Vision, & Dental coverage covered by Lumos
  • ???? Company and team bonding trips throughout the year fully covered by Lumos
  • ???? Optimal WFH setup to set you up for success
  • ???? Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
  • ???????? Up to (4) months off for both the Birthing & Non-birthing parent
  • ???? Wellness stipend to keep you awesome and healthy
  • ???? 401k contribution plan

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17d

Global Director of Product

350 OrgRemote in 1 of 26 countries 350.org works
Full Time10 years of experiencewordpresssalesforce

350 Org is hiring a Remote Global Director of Product

350.org is looking for a Director of Product  to define, plan and execute on a strategic vision for 350’s technical direction.  Your empowerment and support of the Product team to develop and release high impact projects is a vital role at a crucial moment for the climate and wider movements we amplify and support. 

About 350.org 

350.org is building a global grassroots movement to solve the climate crisis. Our online campaigns, grassroots organizing, and mass public actions are led from the bottom up by thousands of volunteer organizers in over 188 countries. 350.org works hard to organize in a new way—everywhere at once, using online tools to facilitate strategic offline action. We want to be a laboratory for the best ways to strengthen the climate movement and catalyze transformation around the world. The values that guide and drive our work are listed here. 

350.org is an equal opportunity employer.350.org strives to be an inclusive and collaborative group ofpeople who bring a variety of approaches to the work we do. We’re committed to the principles ofjustice, and we try to build a safe workplace where everyone is treated fairly and enjoys workingtogether. We value new perspectives, ideas of all sorts, and different ways of working. Diverseperspectives and experiences improve the way 350.org carries out our work – including what wedecide to work on and how creatively/effectively we do that. We do our best to make staff positionsaccessible to all potential team members, regardless of race, national origin, ethnicity, age, disability,assigned gender, gender expression or identity, sexual orientation or identity, religion or creed,veteran status, marital or parental status, and genetic information. We also strive to include teammembers in communities most impacted by climate change or impacted by other kinds ofenvironmental, social, and economic injustice. 

About the Position

We are looking for a Global Director of Product who will bring deep technical and leadership skills to the helm of 350.org’s Product team, at an exciting moment for the organisation.

Our Product team is responsible for developing and stewarding 350.org’s activism technology to uplift and enable the work of campaigners and organisers around the world. Our tech stack includes website platforms including hundreds of diverse sites, broadcast communication tools including email and SMS, advocacy tools, forms, organising and fundraising platforms, CRM systems and data analytics.

As Director of Product you would lead the team to strategically assess the needs of the organisation, shape 350.org’s technical direction, ensure the best use of resources, and steward the team through an upcoming period of change and opportunity. You would empower the Product team to run impactful projects, product upgrades, build new capabilities for the future and work seamlessly with the wider organisation. This is a vital role at a crucial moment for the climate and wider movements we amplify and support.

In close collaboration with the Head of Public Engagement and as part of the PE Leadership Team, you will be instrumental in connecting the big picture of product goals with our wider vision for effective engagement; our blueprint to build a stronger, better connected, and more powerful climate movement. This includes bringing leadership and the product team’s expertise in testing and understanding our audiences to initiatives such as:

  • Resourcing the Movement: We channel people’s emotional responses to the climate crisis into clear actions they can take. We will continue to build our supporter base with a focus on the Global South to strengthen our campaigns globally.
  • Strengthening our role in shifting the overarching discourse on climate action: In order to achieve our ambitions, and be a part of the change that the world needs so urgently today, we will coach tech expertise internally and in the wider movement 
  • Developing 350.org as a leader and innovator in the tech-for-good and social justice movement sectors.

Responsibilities:

Product Strategy & alignment

  • Own the Product Strategy, vision and roadmap, part of our overarching Engagement Strategy, and ensure alignment with the organisation’s broad goals and objectives.
  • Work with the Product team leads to weigh up strategic priorities for the development of our data, engineering, organising and campaigning and CRM systems, and how they will work together to advance the mission.
  • Inform senior leadership level decisions with strategic insight and context on innovations and adaptations to technology in support of organisational decisions, with relevant cost and timeline considerations.
  • Help develop and champion the strategic priorities of the Public Engagement department and drive cross-organisational collaboration around crucial engagement themes such as:
  • Inclusive engagement experiences: designing new ways to ensure the voices of people from around the world - especially those of the youth and indigenous and frontline communities - are represented and responded to
  • Movement support: Turning people power into a critical change-making lever, oftentimes playing an important behind-the-scenes role to amplify the work of key movement groups such as the burgeoning youth climate activists’ movement
  • Safety: Enhancing digital security as this becomes an increasing area of concern for activists
  • Innovation and partnerships: Offering thought leadership in how technology can advance social change, and exploring collaborative projects that leverage partnerships across sectors to drive tech-led projects that support the movement.
  • Justice: Intentionally using JEDI principles (Justice, Equity, Diversity and Inclusion) as a key lens to highlight the intersectionality of climate and social justice issues in all our work
  • Data-informed decision making: Encouraging a culture of learning and strategic use of testing to guide investments in the years to come

Management & leadership

  • Line manage 5 functional product leads.
  • Coordinate team-wide spaces and calls, nurturing collaboration, learning, experimentation and product thinking.
  • Develop team-wide ways of working and tactical approaches to collaboration and priority-setting.
  • Mentor and coach team members and support their professional development.
  • Ensure smooth working relationships focused on open communication, mutual support, and proactive resolution to potential problems.
  • Develop excellent relationships and  collaboration between Product and other teams. Ensure Product is able to effectively work with other departments and teams, maintaining open communication and agreement on the working relationships.
  • Allocate budgetary and staff resources to meet the needs of the team and the organisation

Competencies:

Leadership and Management:Talented manager of people and projects in a fast-moving, highly collaborative environment. ​Ability to set and operationalize strategic goals, inspire people, set clear expectations, provide guidance and support, and recognise great work.

Technical:​ To support 350.org’s varied, global and multilingual work, we use a broad tool stack which currently includes Wordpress multisite networks, Action Kit, Salesforce, Controlshift, Action Network, New/Mode and Big Query amongst others. Our team generally strives to use the best activism tools available and customise, adapt and integrate them to our needs - we often build custom integrations and APIs to connect those tools. You do not need to be an expert in every tool in our current tech stack but you will be proficient in the use of similar digital platforms and familiar with non-profit sector or activism technologies and ways of working.

You should have significant experience with multiple platforms, technical stacks and languages. Our integrations between different platforms, as well as our data warehouse, rely on cloud hosted services to process and transfer data. Our website uses custom APIs to pull information from multiple sources. You will be called on to make decisions on technical trade offs and approaches.

Communication:​ Outstanding communication skills. Ability to effectively craft and deliver concise and informative communications. Ability to listen to and address concerns of others, and to transfer and translate information from one level or team of the organisation to another.

Self-Management:​ Ability to set professional boundaries, and support others to do the same. Resilient and able to manage self and keep composure in times of stress. Able to work independently with minimum supervision.

Justice and Equity:​Must embrace the principles of workplace justice, diversity and inclusion and apply them to day-to-day work. Brings a good understanding of how justice and accessibility show up in the domain of technology. 

Others:​ Organised, detail oriented and accurate. Able to create work plans and anticipate deadlines. Be comfortable juggling multiple priorities with competing deadlines. Must believe and embrace 350.org’s vision, mission, and progressive values.

Required Qualifications 

  • Hands-on technical experience.
  • Experience managing a team of 5 or more. 
  • Minimum of 5 - 10 years of experience in technical or technical management roles.
  • Experience developing a long term strategy for technology and collaboration with other departments and teams.

Desired (but not required) skills and experiences 

  • Experience managing budgets, containing costs. Including controlling and monitoring costs on cloud platforms.
  • Deep knowledge of web architecture - from the browser to the database.
  • Experience with developing and integrating data analysis and reporting systems.

We are looking for someone who is comfortable working both independently and in teams, highly responsive, and able to lead initiatives as well as take direction from others. 

Position Type:  Full time

Application Deadline:Although we hope to begin interviews during the week of June 14th 2024, this job is open until filled, or the hiring manager determines that they can no longer accept applications. 

Start Date: [ASAP](flexible) 

Compensation:Salary tier 4.2 Click here to view salary

Location:Remote withinthe countries 350.org currently operates. Current countries are: Argentina, Australia, Belgium, Benin, Brazil, Canada, Colombia, Fiji, France, Germany, Indonesia, Italy, Japan, Kenya, Netherlands, Philippines, Poland, Senegal, Singapore, South Africa, Spain, Sweden, Taiwan, Trinidad and Tobago, United Kingdom 

No preference in US:Remote: in the following states CA, CO,CT, GA, MD, MA, ME, MT,NJ, NY, NC, PA, UT, VT, VA, WI, WA, or Washington, DC

Applicants must have the legal authorization to work for any employer in their country of residence. We are unable to sponsor or take over sponsorship of an employment visa at this time.

--

If you have suggestions for us on how to do this better, we really value your input and stronglyencourage you to write to us atjobs@350.orgwith the subject line ‘Hiring Feedback’.

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17d

Software Development Engineer II (Node.js)

Live PersonHyderabad, Telangana, India (Remote)
JestagilenosqlsalesforceDesignFirebasemongodbjavaelasticsearchtypescriptangularAWSjavascriptNode.js

Live Person is hiring a Remote Software Development Engineer II (Node.js)

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, nd reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview

LivePerson Tenfold is a state-of-the-art, born-in-the-cloud SaaS offering. Our Cloud platform is a multi-tenanted solution hosted on GCP using a modern technology stack. Most of our cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code.

The customer facing app is written in TypeScript using the modern Angular framework. It is deployed in several different contexts including as a Chrome extension, Electron desktop applications for both Windows and Mac, and embedded in a number of CRMs (including Salesforce) in an iFrame.

You will be working directly with the customer facing application. As a Software Developer you will build components of the LivePerson Tenfold product with a focus on stability and innovation. You will be adding new features, creating new APIs, and working to delight our customers.

You Will

  • Architect, Design and implement business software and underlying APIs
  • Work with Product Management to create delightful user experiences
  • Create platform-independent code that can be run on multi-browser, multi-OS environments
  • Play a critical role in all architecture, coding, testing, and deployment decisions.
  • Produce engineering specifications, delivery estimates, and implement solutions based on product requirements.
  • Provide technical documentation for the solutions that you implement
  • Collaborate with peers on specifications, code reviews, and testing.
  • Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features.
  • Meet KPIs for engineering team and be responsible for them on a weekly basis
  • Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. 
  • Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

You Have

  • 3+ years experience writing code with TypeScript, Javascript, Node.js or equivalent frameworks.
  • Experience building applications using MongoDB.
  • Experience with data aggregation models for multiple data sources.
  • Experience building Enterprise class Multi-tenant SaaS application platform
  • Experience working with Google Cloud Platform, AWS, or Microsoft Azure.
  • Experience with frameworks like Jest, Mocha, or Nock.
  • Experience instrumenting code for gathering production performance metrics.
  • Experience with Agile development methodology. 
  • Preference to candidates with experience integrating telephony, CRM, or CTI applications.
  • Preference to candidates with MEAN stack experience.
  • Ability to work independently with minimal supervision.

Benefits

  • Health: Medical, Dental, and Vision
  • Time away: Vacation and holidays
  • Development: Generous tuition reimbursement and access to internal professional development resources.
  • Equal opportunity employer

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging At LivePerson
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

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17d

Commercial Account Manager

TestProsRemote
SalesMid LevelFull TimeBachelor's degreesalesforceqac++

TestPros is hiring a Remote Commercial Account Manager

Commercial Account Manager - TestPros - Career PageThe Sales Account Manager is a key player within the company. The successful candidate for this position will bring a solid background in successful Commercial Information Technology (IT) \

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17d

Customer Success Associate

Insight SoftwareEspoo, Finland, Remote
Salessalesforce

Insight Software is hiring a Remote Customer Success Associate

Job Description

  • Work within our internal CRM system to handle customer success cases in a timely and professional manner – may include churn escalations and price negotiations.
  • Work within Salesforce CPQ to adjust renewal quotes for customer review.
  • Collaborate with sales, product, accounting and other internal teams to find answers as needed to solve customer issues.
  • Escalate customer concerns or issues that may prevent a customer from renewing their maintenance contract.

Qualifications

  • Fluent in Finnish and English. French is advantageous.
  • Experience, or the equivalent training/degree, working in customer support, billing support, or customer success – ideally at a software company.
  • Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.
  • High level of attention to detail with the ability to handle a variety of tasks and projects at once.
  • Exceptional verbal and written communication skill

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17d

Director, Campaign

Full Timesalesforcec++

StoryCorps is hiring a Remote Director, Campaign

Director, Campaign - StoryCorps - Career PageSee more jobs at StoryCorps

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JobTeaser is hiring a Remote University Development and Success Manager (M/W/D)

Stellenbeschreibung

Was werden Deine Aufgabe sein? 
Als kombinierter Business Developer und Success Manager berichtest Du an unseren Head of University Partnerships DACH und spielst eine Schlüsselrolle beim Ausbau unseres Netzwerks von Universitäten und Hochschulen in verschiedenen europäischen Ländern, insbesondere in Deutschland, aber auch in Österreich und der Schweiz.

Du wirst dafür verantwortlich sein, die Career Services der Universitäten davon zu überzeugen, unser Produkt, das Career Center, zu nutzen, um ihre Aktivitäten zu verwalten, und zusätzlich wirst Du auch ein Portfolio bestehender Universitätspartnerschaften betreuen.

Dabei bist Du als Success Manager der Hauptansprechpartner für die Bindung und dem Success Management unserer Partneruniversitäten in der DACH-Region. Der Begriff „Success“ bezieht sich insbesondere auf den Erhalt und die Zufriedenheit der Career Services der Hochschulen sowie die Aktivierung und das Engagement ihrer Studierenden und Partnerarbeitgeber. In Zusammenarbeit mit den Hochschulmanagement-, Support-, Produkt- und Marketingteams bist Du für die Aktivierung Deines Portfolios verantwortlich und bist das Sprachrohr für unsere internen Stakeholder.

Wichtigste Aufgaben und Ziele

Expansion

  • Du organisierst Treffen mit dem Career Service
  • Du überzeugst sie bei Live-Demos von der Nutzung des Career Centers by JobTeaser
  • Geschäftsabschlüsse (Unterzeichnung des Partnerschaftsvertrags)

Erfolg

  • Überwachen und verbessern Sie unsere bestehenden Partnerschaften mit Universitäten:
    • Du entwickelst solide Beziehungen zu den Universitäten in Deinem Portfolio.
    • Du erfüllst die wichtigsten KPIs (positive Hochschulstimmung, hohe NPS-Werte, 0 Churn).
    • Du implementierst das Follow Up Framework - unseren Leitfaden, um ein optimales Tracking und Kommunikation mit unseren Partneruniversitäten sicherzustellen.
    • Verfolgen und Verbessern des studentischen Engagements im Career Center - Sicherstellung von Registrierungen und aktiver Nutzung der Plattform.
    • Du maximierst den Erfolg des Career Centers für die Career Services Deiner Partneruniversitäten, deren Partner und Studierende. 
    • Du hilfst bei Produktverbesserungen mit, indem Du ein internes Sprachrohr für Deine Partneruniversitäten bist.
    • Du planst regelmäßige Treffen mit Deinen Partneruniversitäten, um die Entwicklungen der Plattform sowie die Statistiken des Career Centers zu präsentieren.
    • Du begleitest die Einführung neuer Funktionen an Deinen Partneruniversitäten und überzeugst sie, diese Funktionen zu nutzen.
    • Durchführung von innovativen Projekten mit Deinen Partneruniversitäten durch (z.B. Workshops zur Persönlichkeitsentwicklung und Berufsberatung unter Verwendung der JobTeaser-Tools).

 

  • Mitwirkung an internen Entwicklungsprojekten:
    • Förderung des Best Practice Sharing zwischen unseren Partnerhochschulen im Rahmen von Veranstaltungen, die auf Karrieredienste ausgerichtet sind.
    • Leitung von Gruppenschulungen.
    • Unterstützung der Partnerinstitutionen in Zusammenarbeit mit unseren Marketing-Teams bei der Werbung für das Career Center by JobTeaser.
    • Ausarbeitung von innovativen Wegen zur Steigerung des Engagements der Studierenden. 

Diese Stelle ist eine sehr strategische Position bei JobTeaser, da unser internationales Wachstum zu 100 % von der Akquisition neuer Hochschulen abhängt und die Beibehaltung unseres Hochschulpartner-Netzwerks ein Spiegelbild ihrer Zufriedenheit ist.

Die Hauptaufgabe des University Teams ist die Zusammenarbeit mit unseren Hochschulpartnern bei der Implementierung, Einführung und täglichen Nutzung des Career Centers von JobTeaser. Das Career Center ist eine innovative und benutzerfreundliche Plattform zur Berufsberatung, die in die Intranets dieser Institutionen integriert ist und es ihnen ermöglicht, ihre Studenten und Absolventen in ihrer beruflichen Entwicklung zu begleiten, sie auf die Arbeitswelt vorzubereiten und ihnen zu helfen, ihren besten Weg zu finden. Das Career Center von JobTeaser hat sich zu einer Referenzplattform für europäische Hochschuleinrichtungen entwickelt, da mehr als 700 von ihnen es nutzen.

Qualifikationen

  • Du sprichst fließend Deutsch und Englisch
  • Du hast mindestens 3 Jahre Erfahrung im Account Management/Customer Relationship Management und mindestens 1-3 Jahre relevante Vertriebserfahrung (z.B. Business Development, Startup, Beratungsunternehmen, ...)
  • Du liebst es, auf die Jagd zu gehen (E-Mails verschicken, Kaltakquise...) 
  • Du bist ergebnisorientiert: Das Erreichen Deiner Ziele ist keine Option, Du willst immer mehr erreichen!
  • Du bist hartnäckig, kämpferisch und gibst niemals auf → wenn die Tür geschlossen ist, gehst Du durch das Fenster!
  • Du denkst unternehmerisch und hast viel Energie
  • Du bist ein einfühlsamer Beziehungsgestalter, der sich schnell in die Strukturen komplexer Organisationen hineindenken kann und mit Menschen auf allen Ebenen in Kontakt kommt
  • Du bist kundenorientiert - unsere Partnerinstitutionen und unsere Studierenden stehen im Mittelpunkt unseres Handelns.
  • Ein selbstbewusster und diplomatischer Kommunikator mit einer Leidenschaft für den Aufbau beratender Partnerschaften.
  • Sehr gut organisiert, strukturiert und datengesteuert - Fähigkeit, die Effizienz Deiner Aktionen mit Deinem Portfolio zu messen und regelmäßig darüber zu berichten.
  • Schnelle Auffassungsgabe und Multitasking-Fähigkeit - Fähigkeit zur effektiven Zeiteinteilung und Priorisierung von Aufgaben.
  • Verständnis für Studierende und die Hochschulbranche.
  • Interesse an der Mission von JobTeaser - die neue Generation darauf vorzubereiten, ihr volles Potenzial auszuschöpfen, die Zukunft mit Optimismus anzunehmen und der Welt ihren Stempel aufzudrücken.
  • Du weisst, wie man Salesforce CRM benutzt? Das ist ein Bonus!

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17d

Head of Sales

MoodleHyderabad,Telangana,India, Remote Hybrid
SalesB2BsalesforceDesign

Moodle is hiring a Remote Head of Sales

Moodle with us!

We're the world's most popular learning platform and we’re on a mission to empower educators to improve our world.

Find out about your new workplace

Moodle is the world’s most trusted online learning solution. The engine of our ecosystem is Moodle LMS, the secure and customizable open source learning management platform used by over 300 million learners worldwide.

Our expert team in India works with clients to identify learning needs, and suggest solutions or services to suit their requirements, offering custom development, learning design, Certified Integrations, custom Moodle Apps, hosting or any other service or solution.

Globally, Moodle has built a passionate team of hard-working and driven people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world.  We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

Find out more about us on ourwebsite.

What your new job can look like

We are seeking a dynamic and strategic Head of Sales to lead our sales team in driving revenue growth and expanding our market presence. The ideal candidate will possess a strong background in B2B technology sales, targeting corporate, government, NGO and Higher Education clients.  They should have exceptional leadership skills, and a proven track record of achieving sales targets.

With the pace of Moodle, no 2 days will ever be the same, but most days in this role usually involve a mix of

  • Develop and implement strategic B2B sales plans to achieve company objectives and exceed revenue targets.
  • Identify and pursue new business opportunities, including partnerships, alliances, and strategic accounts.
  • Build and maintain strong relationships with key customers and stakeholders, ensuring high levels of customer satisfaction and retention.
  • Develop and manage sales forecasts, budgets, and KPIs, regularly reporting on performance to senior management.
  • Stay up-to-date with industry developments, emerging technologies, and best practices to maintain a competitive edge.
  • Maintain accurate, up-to-date sales information on Salesforce CRM at all times
  • Lead and mentor a small but growing sales team, providing guidance, training, and support to maximize performance and productivity.
  • Collaborate cross-functionally with marketing, product development, and customer success teams to drive integrated sales initiatives.
  • Analyze market trends, competitor activity, and customer feedback to inform sales strategies and product development.

We'd love to meet you

Especially if you can talk to us about your:

  • Bachelor's degree in business, marketing, or a related field; MBA preferred.
  • Proven track record of at least 8 years in technology sales, with a minimum of 3 years in a leadership role.
  • Strong understanding of open-source technology and its applications within the industry.
  • Excellent communication, negotiation, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
  • Strategic thinker with a results-driven mindset and a passion for innovation and continuous improvement.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Experience working with CRM software and sales analytics tools.
  • Fluency in English; knowledge of additional languages is a plus.
  • Strong coaching and mentoring skills, with the ability to motivate and inspire sales representatives to achieve their goals.
  • Excellent communication and interpersonal skills, with the ability to build rapport, establish trust, and effectively convey feedback.
  • Positive attitude, resilience, and a passion for helping others succeed.



Desirable but not essential:

Experience in the Edtech sector and, specifically with Open-source products, is desirable but not essential

What's in it for you?

We’ve already talked about the importance we place on achieving our mission to empower educators to improve our world, our passion for our values and some of the cool things we are doing as a company.

So what about this?!

  • Join us as we grow Moodle in India and increase the sales.
  • As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good
  • You’ll have the opportunity to use your sales skills to help us grow and improve as a place to work
  • There will be lots of opportunities to interact with our global sales team and build your skills and experience in strategic Sales.

Does all this sound good? If yes:

  • Click on the following link to apply
  • Add your resume and anything else you'd like to add
  • Press send

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.

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