Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

The Regional Sales Director is responsible for managing and developing a group of Account Executives dedicated to meeting and exceeding sales objectives. Leads the implementation of regional strategies for the promoted product line. Customers include office-based physicians, medical directors, key medical and nursing personnel among others. Oversee the hiring, training and coaching; performance management. Coaches on efficient and effective account targeting and coverage.

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following:
• Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
• Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Manage specified sales territory and individual Account Executives within that territory
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout GHI
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents
• Frequent travel ( > 50%) throughout the territory as needed

Qualifications

Requirements:

• 10+ years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• Previous experience managing remote teams
• 7+ years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.

Qualifications:

• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to manage small remote teams
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Advanced presentation skills and business acumen a necessity
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Advanced written and oral communication skills
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect and trust 

Education:

B.S. in life science, biology, business or marketing – MBA preferred

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Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
• Develop and implement a business plan in line with brand strategy to support launch. 
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
• Structure detailed strategic plans for gaining and retaining new and existing clients. 
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
• Work effectively with individuals across multiple departments throughout Guardant Health. 
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
• Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills. 
• Ability to handle sensitive information and maintain a very high level of confidentiality. 
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
• Product launch planning and launch execution experience. 
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills. 

PERSONAL REQUIREMENTS:

• Valid driver’s license and a clean driving record to conduct field office and customer visits.
• Ability to meet specific doctor office and health clinic entry/access requirements.
• Ability to travel daily throughout the territory as needed.

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Job Description

The Lab Director, Staff Pathologist, is responsible for ensuring the delivery of quality clinical laboratory services and products within Guardant’s Oncology Division. This position will serve as an associate director in a team of pathologists and laboratory directors. Specific responsibilities will include histology slide assessment, tissue selection, molecular assay interpretation and sign-out, assay development and validation, participation in laboratory operations, and improving digital pathology capabilities. Additional responsibilities include supporting clinical trial operations and assuring that such operations are conducted in compliance with the applicable regulations.  This position is central to the operation of Guardant’s multiple products in multiple different regulatory environments and will become even more so as Guardant moves into further in vitro diagnostic (IVD) development and into cancer screening.

Staff Pathologist Essential Duties and Responsibilities:

• Associate director responsibilities in operating the Guardant Health histopathology laboratory under CLIA, CAP, NYS, and all other applicable regulations.
• Responsible for slide review for tumor content estimation, diagnosis correlation and communication with referring pathologists and oncologists if discrepancies arise, and interpretation of immunohistochemical stains, e.g. for PD-L1.
• Participation in the quality management system, management of adverse outcomes and non-conformities, participation in onsite surveys, appropriate management of the results of the on-site survey and performance in proficiency testing.
• Provide oversight of all aspects of the laboratory’s quality management system to ensure conformance to requirements described in the Quality Management System chapter of the Clinical Laboratory Practice Standards.
• Provide continuing education to laboratory technical staff that is relevant to laboratory medicine.
• Ensure that policies and procedures are established for monitoring staff to assess competency, and whenever necessary, provide remedial training or continuing education to improve skills.
• Promote a safe laboratory environment for personnel and the public.
• Ensure that an approved procedure manual is available to all personnel.
• Monitor all work performed in the laboratory to ensure that medically reliable data are generated.
• Assure that the laboratory participates in monitoring and evaluating the quality and appropriateness of services rendered, within the context of the Quality Management System, regardless of where the testing is performed.
• Provide advice to referring physicians regarding the significance of laboratory findings and ensure that reports of test results include pertinent information required for specific patient interpretation.
• Effectively implement a plan of correction to deficiencies identified.
• Report all concerns of test quality and/or safety to Supervisor or Safety Officer.
• Review and approve laboratory documentation such as policies and procedures, validation plans and reports, training and competency assessments, and reagent/control/instrument qualifications, quality audits, deviation approval requests, and nonconforming event reports.

Qualifications

• Must be a licensed physician in California (or is eligible for licensure).
• Must possess training and and demonstrated expertise in histopathology, obtained within the previous six years, in generally accepted and currently used methods and techniques in one or more categories listed below and must meet one of the following requirements:
  • Be a physician who is currently certified by the American Board of Pathology in Anatomic Pathology and Clinical Pathology and preferably an area of special competence relevant to molecular genetics
  • Experience signing out IHC cases, particularly PD-L1.
  • Preferable if qualified for New York State in the categories of Oncology and Histopathology, or able to obtain said qualification.
  • Board certification by the American Board of Pathology in Molecular Genetic Pathology, or equivalent is a plus.

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Job Description

• Lead and manage all day-to-day privacy matters impacting the company’s business.
• Advice on all aspects of US and European healthcare privacy laws and regulations, including HIPAA and HITECH, GDPR, and relevant consumer protection laws.
• Provide specialized legal counsel and strategic advice on a wide range of privacy law issues to support the development and commercialization of cancer screening test products
• Support the product, commercial, compliance and regulatory teams with tailored advice on privacy and data protection law, bearing in mind privacy by design and privacy by default principles.
• Provide legal guidance and support to the company’s Information Technology, Security, and Infrastructure teams, advising on information security requirements, incident preparedness, response, and breach notification obligations, communication plans, and remediation
• Monitor, track and assess the rapidly evolving landscape of privacy and cybersecurity laws and regulation.
• Participate as a proactive business partner to senior managers and build a trusted advisor relationship.

Qualifications

• JD with a minimum of 8 years of experience with privacy in a legal department of a healthcare organization and/or law firm setting.
• Working knowledge of genetic testing, clinical laboratory, diagnostic, and medical device industries and designated health services and enforcement of associated federal and state regulations.
• Expert and detailed knowledge of GDPR and familiarity with other global privacy frameworks.
• Knowledge of privacy laws such as HIPAA and healthcare privacy laws, and relevant consumer protection laws, is a must.
• Ability to interact, develop and discuss strategy with senior management.
• A solid business focus with practical risk awareness.
• Excellent oral and written communication skills, with the ability to distill complex legal considerations into practical actionable advice
• Growth mindset: every new challenge is an opportunity to learn and grow.

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Job Description

(We will consider this role for Hybrid (3 days), Remote & Onsite Options)

As a Reimbursement Specialist, Follow Up and Appeals, you play an important role in the overall success of the company. Working with our billing tool provider, you will drive payment for our services, and by partnering with colleagues in Finance and Client Services. You will facilitate optimized billing processes and operations that are aligned with Guardant Health’s mission and values.

You’re responsible for tracking, reporting and addressing complex outstanding claims. You will work to troubleshoot EOBs, appeal non-covered & low pay claims, follow-up on claims, and drive positive coverage determinations through external appeals. You will manage documentation for appropriate payer communication, correspondence, and insurance claim research.

Qualifications

High school diploma or equivalent

• Your background includes a minimum of 1 year of work experience in a healthcare environment focused on healthcare reimbursement, including knowledge of health plan regulations and processes.  Your previous experience in similar roles enables you to hit the ground running and contribute insights and solutions to your team.
• You are interested in being on the ground floor of a dynamic, fast paced organization. You are organized and have strong attention to detail, are a self-starter and can work with minimal supervision. Tech savvy and analytical, you enjoy unpacking and resolving complex issues. Customer service is in your DNA, and you are known for your ability to communicate effectively through even the most tangled scenarios.
• You should have moderate Excel skills, like the ability to sort, filter and perform simple calculations. You have experience working with a broad range of payers and have appealed to state level agencies or external level review with IRO/IRBs.
• Employee may be required to lift routine office supplies up to 25 lbs and use office equipment.  Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.  Ability to sit for extended periods of time.
• Familiarity with laboratory billing, Xifin, EDI enrollment, merchant solutions, payer portals and national as well as regional payers throughout the country are a plus.

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Job Description

Responsibilities

• Drive opportunities in current clients
• Work with existing accounts and build processes to identify patients and send samples
• Responsible for overall customer service and account management
• Work to ensure timely sample acquisition
• Driving tests per customer in current accounts
• Drive the process of ordering in current customers
• Streamlines customer service
• Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives
• Identify and develop opportunities between oncology clients and GHI.
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
• Ensure team objectives are met
• Work effectively with individuals across multiple departments throughout GHI
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

About You

• 2-3 years customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
• Previous experience in pharma, diagnostic, medical device or biotech setting is preferred.
• Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
• Comfortable communicating and presenting at the executive level (CEO, COO, CFO)
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines.
• Knowledge of oncology, hematology, chemotherapeutics and targeted agents is ideal.
• Excellent negotiation and customer service skills.
• Outstanding strategic sales account planning skills.
• Superior listening and problem solving skills.
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate customer support abilities throughout the sales cycle
• Impeccable verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

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Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

The field-based  Key Account Manager is responsible for the effective promotion & integration to integrated delivery networks (IDNs), Academic Centers, Health Systems and other large health care providers within the designated territory.  The Key Account Managers will cultivate and develop strategic relationships with assigned IDNs and Health Systems and reduce barriers for the field force to access the health care professionals affiliated with the system.  The Key Account Managers will partner with the field sales force team to plan, coordinate, and pull through upon integration.

Essential Duties and Responsibilities:

• Prospect and target to identify early adopter and generate interest in Guardant Health products and services 
• Meet and exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards.
• Drive strategic business expansion/collaboration opportunities with the following:  Academic Centers, Large Health Systems, IDNs.
• Develop and implement a business plan in line with brand strategy to support launch.
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GH leadership.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies.
• Work effectively with individuals across multiple departments throughout GH.
• Collaborate and coordinate with all sales positions (VP of Sales, NSD’s, RSD’s, and AE’s) to ensure successful attainment of company goals and objectives.
• Embrace, embody, and always represent the Guardant Health company culture to external and internal constituents.
• Demonstrate GH’s Values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
• Support and comply with the company’s Compliance, Regulatory and Quality Management System policies and procedures.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• This is a field-based role. Ability to travel approximately 50% of working time within assigned area and some travel outside of assigned area for regional or national meetings.
• Must meet customer office access requirements.

Qualifications

• 5+ years of direct key account management/direct customer-facing sales experience in testing, vaccines, or biopharma setting with a history of 1) consistent closing abilities throughout the sales cycle and 2) proven past performance that has met and exceeded expectations.
• Current relationships with key Health Systems and IDNs preferred in assigned territory.
• Proven experience of Launch success including system approval, integration and pull through.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Comfortable communicating, presenting, selling at a high level in an organization (C-Suite, Senior Executives).
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities.
• Ability to maintain an outstanding level of market, customer, distribution, and product knowledge necessary to accomplish sales and marketing objectives.
• Ability to handle sensitive information and maintain a very high level of confidentiality.
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
• Strong administrative skills and sophistication to manage business in complex environments.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
• Effective and regular utilization of Salesforce.com.
• Information Systems, or equivalent years of industry experience
• Experience with sales/marketing of products or services directly to health systems, hospitals, and Integrated Delivery Networks (IDNs).
• Experience in a sales development or key account management role during a product launch.
• Experience with business expansion/collaboration opportunities with the following: Academic Centers, Large Health Systems, IDNs.
• Outstanding strategic sales account planning skills.
• Excellent negotiation, problem-solving and customer service skills.

Work Environment:

Employee may be required to lift routine office supplies and use office equipment.  Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.  Ability to sit for extended periods of time.

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Job Description

(This role will be performed remotely from Dahlia, India, and required to join one week of the month to the Sales meeting at the Dahlia location.)

We are looking for a suitable candidate to support the strategy and execution of various marketing events and programs. This is a unique opportunity to create awareness and execute marketing activities that are poised to change the lives of cancer patients. In this role, you will work collaboratively across various functions such as Sales, Medical and external agencies to support a variety of programs aimed at healthcare professionals, including medical conferences, educational campaign and programs, digital marketing and more.

Responsibilities

• Develop marketing strategy and implement marketing activities in line with company’s direction and strategy.
• Drive successful product launches in India and MENA region.
• Organize physical and online events eg. webinar series, medical conferences, advisory boards, continuing medical education and digital marketing activities.
• Analyze data and track key performance indicators for both digital and physical marketing campaigns and events.
• Organize and support country marketing activities with channel partners in India.
• Maintain a good understanding of clinical data and literature relevant to the product.
• Research and provide market trends and competitive intelligence for products.
• Support the development of promotional content and marketing resources​ including both digital assets and print collaterals for conferences, tradeshows, educational programs, and other marketing activities.
• Manage administrative processes in compliance with the company’s policy.
• Maintain and track marketing collaterals and facilitate sharing with channel partners and country leads.
• Maintain and grow customer database through lead generation.
• Develop and maintain Key Opinion Leaders management programmes.

Qualifications

• Bachelor’s degree in marketing/Business/Pharmacy/Life Sciences preferred
• A minimum 2 of years of sales and marketing experience in the pharmaceutical, diagnostics or healthcare industry
• Experience in oncology, companion diagnostics and targeted agents preferred.
• Experience in digital marketing will be added advantage.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint

About You

• You have a desire to work in a fast-paced, highly dynamic, growing organization.
• You have great organizational skills and an amazing attention to detail.
• You are creative, energetic self-starter and can work independently.
• Excellent time management skills with the ability to structure and prioritize work in a manner that best fits team needs. 
• Adaptable to challenging situations and possessed problem-solving skills.
• Excellent communication and written skills.
• Good aptitude for working with diverse cultural group.
• Team player with an agile mind-set, able to adapt quickly and cope with changing situations.

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Job Description

This is an opportunity to join the growing Screening and Early Detection commercial team at Guardant Health as a field-based Account Executive and work hand in hand with sales leadership to help set go-to-market sales strategy and launch a revolutionary new technology for cancer screening. The field-based Account Executive - Screening is responsible for effectively promoting cancer screening colorectal cancer (CRC) liquid biopsy to healthcare providers in the primary care practice setting. This position will act with urgency and with passion to deliver best-in-class new products for early cancer detection.

Essential Duties and Responsibilities

• Prospect and target healthcare providers for high utilization of SHIELD to screen patients for CRC and other cancers. 
• Meet or exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards. 
• Drive strategic business expansion/collaboration opportunities with primary care providers and their practices. 
• Develop and implement a business plan in line with brand strategy to support launch. 
• Identify and partner with national, regional and local laboratories that offer phlebotomy draw agreements. Initiate and secure lab service draw agreements, in-service and train specimen collection, workflow and
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership. 
• Structure detailed strategic plans for gaining and retaining new and existing clients. 
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies. 
• Work effectively with individuals across multiple departments throughout Guardant Health. 
• Collaborate and coordinate with sales team to ensure successful attainment of company goals and objectives. 
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents. 
• This is a field-based role – must have ability to travel daily within assigned territory and some travel outside of assigned area for regional or national meetings. 
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. 
• Support and comply with the company’s Quality Management System policies and procedures. 

Qualifications

• 4+ years of direct experience in a customer-facing sales role in the healthcare industry (diagnostics, medical device and/or pharmaceutical sales) with a solid history of 1) consistent closing abilities and 2) proven past performance that has met and exceeded expectations. 
• Comfortable communicating, presenting, selling to healthcare providers and office staff members.  
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills. 
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities. 
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales objectives.
• Excellent negotiation, problem-solving and customer service skills. 
• Ability to handle sensitive information and maintain a very high level of confidentiality. 
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives. 
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines. 

• Ability to work effectively with minimal direction.
• Strong administrative skills to manage business in complex environments. Must be proficient at in person, phone and virtual selling environments. 
• Must be very proficient with all Microsoft Office products & CRM systems (preferably Salesforce and Veeva).
• Demonstrate Guardant Health values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change. 

PREFERRED QUALIFICATIONS:

• Experience with sales/marketing of diagnostic products (blood-based testing and/or phlebotomy) directly to primary care healthcare providers and their practices. 
• Product launch planning and launch execution experience. 
• Familiarity with primary care practice landscape in territory.
• High-touch customer service skills. 

PERSONAL REQUIREMENTS:

• Valid driver’s license and a clean driving record to conduct field office and customer visits.
• Ability to meet specific doctor office and health clinic entry/access requirements.
• Ability to travel daily throughout the territory as needed.

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Job Description

Responsibilities

• Drive opportunities in current clients
• Work with existing accounts and build processes to identify patients and send samples.
• Responsible for overall customer service and account management
• Work to ensure timely sample acquisition
• Driving tests per customer in current accounts
• Drive the process of ordering in current customers
• Streamlines customer service
• Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives.
• Identify and develop opportunities between oncology clients and GHI.
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Ensure team objectives are met.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

About You

• 2-3 years of customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
• Previous experience in pharma, diagnostic, medical device, or biotech settings is preferred.
• Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
• Comfortable communicating and presenting at the executive level (CEO, COO, CFO).
• Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
• Knowledge of oncology, hematology, chemotherapeutic, and targeted agents is ideal.
• Excellent negotiation and customer service skills.
• Outstanding strategic sales account planning skills.
• Superior listening and problem-solving skills.
• Ability to handle sensitive information and maintain a very high level of confidentiality.
• Demonstrate customer support abilities throughout the sales cycle.
• Impeccable verbal communication and presentation skills.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, a manager.
• Problem-solving, decision-making, and technical learning
• Strong administrative skills and sophistication to manage business in complex environments.
• Demonstrate GHI's Values by acting with integrity, respect, and trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
• Frequent travel ( > 50%) throughout the territory as needed.

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Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

Position Summary:

In this role, you’ll support the BioPharma Business Development team to grow Guardant Health’s Biopharma business. You’ll play a key role in developing and maintaining existing customers while also building new customer relationships, and supporting the development of new accounts.

Essential Duties and Responsibilities:

• You’ll work closely with drug development companies to build partnerships using ctDNA based clinical trial services for biomarker discovery and development. You’ll manage new account onboarding activities including, lead generation, CRM data entry, due diligence and contract negotiation while also supporting strategic account initiatives, identifying and making new connections.

• You’ll guide and educate potential partners, whether biomarker researchers, translational medicine scientists, clinical development or global commercial teams. You will be critical to identifying and closing new companion diagnostic opportunities as they arise from clinical trial services.

• As well as being externally focused, you’ll be well connected internally to address customer needs, working across functions to solve problems, find solutions and deliver an outstanding customer experience. Groups you’ll interact with regularly include Research Operations, Alliance Management, Bioinformatics, Quality, Medical Affairs, Legal, and Finance.

• Collaboration is a key success factor. You’ll partner and problem solve with people across the research, clinical and business groups, must be able to influence and shape opinions and help teams reach decisions and deliver on customers’ needs.

• In coordination with Biopharma leadership, you will develop a strategy to expand existing transactional business to more fully integrated partnerships across Guardant’s suite of capabilities.

• You will partner closely with the EU commercial team to leverage synergies between the clinical and biopharma business segments and articulately communicate Guardant’s global value proposition to biopharma partners.

Qualifications

Qualifications:

• You have prior business development, sales, and/or consulting experience.  You have worked within biopharma, diagnostics, CROs, or in a related life sciences area, and have knowledge of sequencing technologies.

• You have a strong desire to communicate complex business justifications, develop and close successful cross-functional collaborations, and bring in repeat business from multiple customers.

•  You have in-depth knowledge of oncology, companion diagnostics, and requirements to support global clinical trials.

• You have knowledge of the European clinical diagnostics market, including regulatory and reimbursement landscape.

• You are independent and self-starting, and will pro-actively chase leads and opportunities, but also work with the team to build and support processes and bring the best of the company to a customer.

• You can build and service multiple opportunities simultaneously, balancing emerging relationships with on-going ones, addressing needs on time.

• You are able to qualify customers’ needs and motivations, and can successfully influence them. You have strong contracting and presentation skills, are good at problem solving, and have a good analytic skillset.

• You are motivated to grow the business, not just your patch, and see the broader team succeed. You are able to prioritize and focus on the important, not just the urgent.

•  You have a BA/BS scientific and/or business degree with 8-10 years of experience  (Advanced degree, M.B.A. highly desired)

#LI-RL1

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Job Description

The field-based  Key Account Manager is responsible for the effective promotion & integration to integrated delivery networks (IDNs), Academic Centers, Health Systems and other large health care providers within the designated territory.  The Key Account Managers will cultivate and develop strategic relationships with assigned IDNs and Health Systems and reduce barriers for the field force to access the health care professionals affiliated with the system.  The Key Account Managers will partner with the field sales force team to plan, coordinate, and pull through upon integration.

Essential Duties and Responsibilities:

• Prospect and target to identify early adopter and generate interest in Guardant Health products and services 
• Meet and exceed sales goals, maximize promotional budgets, and execute the national sales strategy in accordance with Guardant Health standards.
• Drive strategic business expansion/collaboration opportunities with the following:  Academic Centers, Large Health Systems, IDNs.
• Develop and implement a business plan in line with brand strategy to support launch.
• Identify opportunities in the marketplace, share best practices, and proactively communicate strategies to cross-functional partners and members of the Commercial Team.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GH leadership.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Manage implementation of all promotional activities to support sales and marketing strategies, in accordance with high industry standards and company policies.
• Work effectively with individuals across multiple departments throughout GH.
• Collaborate and coordinate with all sales positions (VP of Sales, NSD’s, RSD’s, and AE’s) to ensure successful attainment of company goals and objectives.
• Embrace, embody, and always represent the Guardant Health company culture to external and internal constituents.
• Demonstrate GH’s Values by acting with integrity, respect, trust and possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
• Support and comply with the company’s Compliance, Regulatory and Quality Management System policies and procedures.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• This is a field-based role. Ability to travel approximately 50% of working time within assigned area and some travel outside of assigned area for regional or national meetings.
• Must meet customer office access requirements.

Qualifications

• 5+ years of direct key account management/direct customer-facing sales experience in testing, vaccines, or biopharma setting with a history of 1) consistent closing abilities throughout the sales cycle and 2) proven past performance that has met and exceeded expectations.
• Current relationships with key Health Systems and IDNs preferred in assigned territory.
• Proven experience of Launch success including system approval, integration and pull through.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Comfortable communicating, presenting, selling at a high level in an organization (C-Suite, Senior Executives).
• Impeccable oral and verbal communication and presentation skills; superior listening and problem-solving skills.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GH capabilities.
• Ability to maintain an outstanding level of market, customer, distribution, and product knowledge necessary to accomplish sales and marketing objectives.
• Ability to handle sensitive information and maintain a very high level of confidentiality.
• Demonstrate ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
• Strong administrative skills and sophistication to manage business in complex environments.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
• Effective and regular utilization of Salesforce.com.
• Information Systems, or equivalent years of industry experience
• Experience with sales/marketing of products or services directly to health systems, hospitals, and Integrated Delivery Networks (IDNs).
• Experience in a sales development or key account management role during a product launch.
• Experience with business expansion/collaboration opportunities with the following: Academic Centers, Large Health Systems, IDNs.
• Outstanding strategic sales account planning skills.
• Excellent negotiation, problem-solving and customer service skills.

Work Environment:

Employee may be required to lift routine office supplies and use office equipment.  Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment.  Ability to sit for extended periods of time.

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Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Gardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

As a Reimbursement Specialist – Follow Up and Appeals, you play an important role in the overall success of the company. Working with our billing tool provider, you will drive payment for our services, and by partnering with colleagues in Finance and Client Services. You will facilitate optimized billing processes and operations that are aligned with Guardant Health’s mission and values.
You’re responsible for tracking, reporting and addressing complex outstanding claims. You will work to troubleshoot EOBs, appeal non-covered & low pay claims, follow-up on claims, and drive positive coverage determinations through external appeals. You will manage documentation for appropriate payer communication, correspondence, and insurance claim research.
Essential Duties and Responsibilities:
• Accurate data entry of information into computer systems including notating accounts accurately
• Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
• Resolves most patient concerns or complaints without escalation
• Effectively verify and communicate to patients and their families insurance eligibility, billing, collections and payment responsibilities
• Proves track record of written appeals with success
• Correctly interpret EOB’s for follow-up and/or appeals
• Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
• Work well individually and in a team environment accomplishing set goals
• Performs other related duties as assigned

Qualifications

• A minimum of 1 year of recent experience in both professional and facility coding, billing, and collections with high volume and/or multiple accounts
• Experience with contacting and following up with insurance carriers on denials, filing reconsideration requests, formal appeals, and negotiations
• Experience working with a broad range of payers and have appealed to state-level agencies or external-level review with IRO/IRBs.
• Basic math skills to accurately interpret payment & adjustment transactions (must be able to read & understand an EOB)
• Must be proficient using a computer, and data entry, and have above average typing skills
• Intermediate to advanced MS Office including Excel
• Familiarity with laboratory billing, Xifin, EDI enrollment, merchant solutions, payer portals, and national as well as regional payers throughout the country is a plus
• High school diploma or equivalent

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Job Description

Responsibilities

• Drive opportunities in current clients
• Work with existing accounts and build processes to identify patients and send samples.
• Responsible for overall customer service and account management
• Work to ensure timely sample acquisition
• Driving tests per customer in current accounts
• Drive the process of ordering in current customers
• Streamlines customer service
• Collaborate and coordinate with all sales positions to ensure successful attainment of company goals and objectives.
• Identify and develop opportunities between oncology clients and GHI.
• Continually analyze commercial environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Ensure team objectives are met.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

About You

• 2-3 years of customer service/sales experience with a history of proven past sale performance that has met and exceeded expectations.
• Previous experience in pharma, diagnostic, medical device, or biotech settings is preferred.
• Ability to engage in a consultative process that overcomes objections and indifferences while connecting client needs with GHI capabilities.
• Comfortable communicating and presenting at the executive level (CEO, COO, CFO).
• Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while managing critical deadlines.
• Knowledge of oncology, hematology, chemotherapeutic, and targeted agents is ideal.
• Excellent negotiation and customer service skills.
• Outstanding strategic sales account planning skills.
• Superior listening and problem-solving skills.
• Ability to handle sensitive information and maintain a very high level of confidentiality.
• Demonstrate customer support abilities throughout the sales cycle.
• Impeccable verbal communication and presentation skills.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, a manager.
• Problem-solving, decision-making, and technical learning
• Strong administrative skills and sophistication to manage business in complex environments.
• Demonstrate GHI's Values by acting with integrity, respect, and trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change.
• Frequent travel ( > 50%) throughout the territory as needed.

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Job Description

The Regional Sales Director is responsible for managing and developing a group of Account Executives dedicated to meeting and exceeding sales objectives. Leads the implementation of regional strategies for the promoted product line. Customers include office-based physicians, medical directors, key medical and nursing personnel among others. Oversee the hiring, training and coaching; performance management. Coaches on efficient and effective account targeting and coverage.

• Drive strategic business expansion/collaboration opportunities with the following:
• Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
• Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Manage specified sales territory and individual Account Executives within that territory
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout GHI
• Embrace, embody and represent the Guardant Health company culture at all times to external and internal constituents
• Frequent travel ( > 50%) throughout the territory as needed

Qualifications

• 10+ years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• Previous experience managing remote teams
• 7+ years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.

Qualifications:

• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to manage small remote teams
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Advanced presentation skills and business acumen a necessity
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Advanced written and oral communication skills
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect and trust 

Education:

B.S. in life science, biology, business or marketing – MBA preferred

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