Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

See more jobs at Guardant Health

Apply for this job

See more jobs at Rapptr Labs

Apply for this job

Job Description

As a Customer Experience/Retention Manager, youll play a crucial role in delivering exceptional service through multiple touchpoints including in-person interactions, phone calls, WhatsApp messages, personalized video messages, and Zoom meetings. You'll ensure that clients feel fully supported throughout their fitness journey, focusing on increasing lifetime value (LTV), reducing churn, and providing an extraordinary client experience.

Your Key Responsibilities:

• Client Onboarding: Welcome new clients and guide them through a seamless onboarding process, ensuring they feel excited and confident about their fitness journey with PTD Fitness.
• Customer Journey Management: Design and manage personalized six-month journeys for clients, incorporating regular check-ins, goal-setting, and tailored fitness advice.
• Multiple Touchpoints for Engagement: Engage with clients using a variety of methods, ensuring they feel valued and supported at all stages of their journey.
• Build Strong Relationships: Develop meaningful, long-lasting relationships by understanding each clients fitness and lifestyle goals, offering tailored advice on fitness, nutrition, and biohacking.
• Retention & Referrals: Implement strategies to keep clients engaged, reduce churn, and encourage referrals by building trust and delivering exceptional client experiences.
• Health Metrics & Progress: Monitor client progress through health metrics and regular feedback, ensuring they stay on track toward their goals.
• Trainer Collaboration: Work closely with trainers to adjust client programs based on progress and client needs.
• Client Feedback & Satisfaction: Measure and improve client satisfaction using score-based feedback tools and actionable insights. Use client journey insights to enhance retention and client experience.
• Proactive Churn Management & Data Analysis: Analyze client data to identify churn risks, ensuring ongoing engagement and satisfaction to extend client lifetime value (LTV).

Qualifications

• More than 5 years of experience in delivering exceptional customer experiences, driving satisfaction, and fostering strong client relationships.
• English fluency is required.
• You are passionate about fitness, wellness, and helping clients achieve their health and fitness goals.
• You thrive in a client-focused, fast-paced environment, where every day brings a new challenge and an opportunity to make a difference.
• You have strong interpersonal skills and know how to build trust and rapport with clients both in-person and through digital touchpoints (WhatsApp, phone, video, Zoom).
• You're a proactive problem-solver who can identify issues before they become problems and handle them with empathy and efficiency.
• You have experience managing a customer journey, with measurable success in increasing client LTV and reducing churn.
• You are organized, responsive, and always strive to over-deliver on client expectations.
• You thrive both working independently and as part of a team, taking direction when needed but also stepping up to lead when necessary.
• You're tech-savvy and eager to learn more about biohacking, optimizing health, and using CRM systems to improve client experiences.

See more jobs at Whitecollars

Apply for this job

Apply for this job

Job Description

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Location Specifics: Remote
• Specific Needs: Preferably at least 5 years of experience in recruitment; stakeholder management
• Language Requirement: Native Language; English; French (Mandatory)
• Shift Schedule: Regular day shift
   

Responsibilities:   

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Qualifications

Education:

• High school diploma required. Bachelor’s degree in business, management, human resources or related field is strongly preferred. 

Experience:

• Minimum of 8 or more years’ recruiting experience with demonstrated successes in a corporate, RPO or agency setting.
• Has supported hiring for engineers (chemical, mechanical and biotechnology)
• Language Requirement: Native Language; English; French is a plus
• Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.

Functional/Technical Knowledge, Skills and Abilities Required:

• Proficient in Boolean search techniques for sourcing.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Knowledge of common Human Resources principles, practices and metrics related to talent acquisition.     

See more jobs at Cielo

Apply for this job

See more jobs at Cloudflare

Apply for this job

Job Description

Timmons Group is currently seeking a motivated and detail-oriented Grants Writer to join our team. We are open to remote candidates. The ideal candidate will be responsible for researching and identifying grant opportunities that align with our organization’s mission and goals and needs of our clients. This role requires exceptional writing skills, the ability to work collaboratively with various partnering entities, and a keen eye for detail. The Grants Writer will play a critical role in developing compelling proposals and securing funding to support innovative projects and initiatives. 

Essential Duties and Responsibilities of a successful candidates include but are not limited to::

1.  Research and identification:

• Conduct thorough research to identify potential grant opportunities from government agencies, foundations, and other funding sources. 
• Maintain an up-to-date database of funding opportunities relevant to the organization’s projects, initiatives and client needs including grant budgets, timelines and submission constraints.

      2. Proposal development:

• Write clear, persuasive, and well-organized grant proposals, ensuring alignment with funder priorities and guidelines. 
• Collaborate with company principals, marketing, and business development staff to gather relevant information and data for proposals. 

1. Grant Management: 

• Track grant deadlines and ensure timely submission of proposals and required reports. 
• Assist in developing budgets and budget narratives for grant proposals. 

1. Communication and Collaboration: 

• Build and maintain relationships with funding organizations, partnering entities and grant recipients / clients. 
• Attend meetings and workshops to enhance knowledge of grant writing and funding opportunities. 

1. Reporting and Evaluation: 

• Prepare and submit required reports to funders, ensuring compliance with grant conditions. 
• Assist in evaluating the outcomes of funded projects to inform future proposals. 

       6. Continuous Improvement:

• Stay current on trends in grant writing and funding, including best practices and regulatory changes. 
• Participate in professional development opportunities related to grant writing and fundraising. 

Skills/Requirementsof a successful candidate include but are not limited to:

• Bachelor’s degree in communications, English, Nonprofit Management, or a related field. 
• Proven experience in grant writing or a similar role, with a track record of successful grant applications. 
• Strong research skills and the ability to synthesize complex information. 
• Excellent written and verbal communication skills. 
• Strong organizational skills and attention to detail. 
• Proficiency in Microsoft Office Suite and grant management software (e.g., grants.gov platform). 
• Knowledge of nonprofit funding sources and grant-making processes is a plus. 
• Ideally 3-5 years of experience but willing to work with the right candidate. 
• Prior experience working for or with technology companies and/or professional services organizations preferred. 

Qualifications

See more jobs at Timmons Group

Apply for this job

Job Description

We are looking for an experienced and experienced Manager of Cloud Platform Operations to lead a global team of engineers supporting our enterprise cloud platform environment. The ideal candidate brings a solid background in public cloud operations, shared services infrastructure, governance, security & compliance of large-scale multi-account environments across multiple cloud service providers.

This is a role within a Global Cloud Technology organization reporting directly to the Director of Cloud Platform Engineering

Responsibilities:

Cloud Platform Management:

• Oversee the operations of public cloud platforms including Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and Alibaba Cloud.
• Ensure the availability, performance, and scalability of cloud services.
• You will manage cloud resources and improve costs.
• Implement and maintain shared services infrastructure across multiple cloud platforms.Security and Compliance:
• Develop and enforce security policies and procedures to protect cloud infrastructure.
• Ensure compliance with industry standards and regulations (e.g., GDPR, HIPAA, SOC 2).
• Conduct regular security assessments and audits.
• You will manage risk and vulnerability remediation processes.Operational Excellence:
• Monitor-manage cloud operations to ensure high availability and reliability.
• Implement best practices for cloud operations and continuous improvement.
• Collaborate with cross-functional teams to support cloud-based applications and services.
• Develop and maintain documentation for cloud operations and procedures.Team Leadership:
• Lead-mentor a team of cloud engineers and administrators.
• Foster a culture of collaboration, innovation, and continuous learning.
• Provide training and development opportunities for team members.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 8+ years of managerial experience in a technical position.
• At least 5 years of experience managing cloud operations for public cloud platforms (AWS, Azure, OCI, GCP, Alibaba Cloud).
• Understanding of cloud security, compliance, and risk management.
• Experience with vulnerability remediation and incident response is highly beneficial.
• Background in Linux/Unix or Windows administration.
• Experience with hybrid cloud environments and multi-cloud strategies.
• Understand Authentication & Authorization Services, Identity & Access Management.
• Understanding of AWS/Azure Cloud Networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP, and routing in distributed networks.
• Knowledge of shared services infrastructure and cloud cost optimization.
• Communication and interpersonal skills.
• Experienced managing multiple priorities and work in a fast-paced environment.
• Experience with cloud management tools and automation (e.g., Terraform, Ansible, CloudFormation).

Beneficial Qualifications:

• Advanced certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert).
• Knowledge of DevOps practices and tools.
• Project Management Professional (PMP) certification or equivalent.

See more jobs at Experian

Apply for this job

Job Description

-Perform application administration activities such as creating, modifying, and deleting users, optimizing remote access, and security access for messaging systems, databases, and web applications. 
-Coordinate with department leadership to plan, design, and schedule the release of all software, hardware, and operating system updates. Develop and enhance processes and technical documentation, create back-up procedures, test plans, and reports. Prioritize and respond to requests for service and may provide escalation support to helpdesk staff.
-Provides knowledge for various SAP modules for integrated data interchange for EAI and EDI developments based on webMethods.   
          
-Summarize the overall purpose, objective and responsibilities of the job and how it fits into the organization.            
                                                         
Essential Functions:      
                                                 
• Develops EAI/EDI Interfaces
• Monitors and evaluates all in-place systems and applications and initializes repairs, updates and other changes necessary to ensure maximum performance
• Independently modify existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.
 Examples include windows servers, third party systems, storage systems, etc.
• Consult with engineering staff and users to evaluate interface between hardware and software, develop and implement specifications and performance requirements and resolve customer problems, requiring specialized aptitude with various systems.
• Supports and administers various applications software platforms
• Documents IT activities such as down time, problems, systems configurations
• May coordinate, manage and/or build new computer systems for special purposes
• Remains abreast of emerging technology and maintain technical competency of IT applications
• Performs other duties and projects as assigned
• Engineer will keep abreast and aware of latest security trends, participate in regular security activities.  Operating systems should be
 kept updated per company security policies and procedures. For example, when a Microsoft vulnerability has been announced or monthly security patches are available, the patch should be applied after it has been tested. Systems engineering staff should routinely harden operating systems. For example, unused ports and services should be closed and turned off, unneeded application features should be disabled, and demo or default application data should be moved or deleted.

Qualifications

Bachelor's Degree or equivalent experience          
• Minimum 5+ years of experience in an Information Systems role with a minimum 5 years of experience in XML & Webservice development with technology (XML, XSL, DTD, XSLT, SOAP, WSDL, EDI)     
• WebMethods development and administration experience required ,10.x preferred
  (Integration server, UM/Broker, Trading Networks, JDBC/SAP adapters etc..)
• Experience on implementing A2A and B2B solutions
• Experience on implementing web services and RESTful services (APIs)
• Experience with B2B standards X12 EDI, Flat files etc. will be an added advantage
• Should have experience in SFTP and PGP encryption
• Working experience with Trading Networks and Partner on-boarding process
• Experience with WebMethods upgrade activities
• Experience creating/maintaining technical documentation related to application interfaces
• Monitor EAI/EDI production systems and troubleshoot the issues effectively      
• Certified WebMethods Integration Professional preferred.
• Certification preferred in Enterprise Application Integration (EAI)             

Salary Range: $75,000 - $100,000 a year

Apply for this job

See more jobs at The HOTH

Apply for this job

See more jobs at Gusto

Apply for this job

Job Description

We are looking for a Senior Chatbot Technical Lead for Flash who will own the development and design of our chatbot application supporting Western Digital employees across multiple business domains.

As the Technical Lead, you will be responsible to manage the Chabot platform, maintain the relationship with the vendors, be responsible for the technical health, performance, and development of the chatbot, The lead should have excellent analytical, problem-solving skills, and user experience oriented. Have a passion for technology and learning.

Qualifications

• Bachelor s Degree in Computer Science, Information Technology, or equivalent professional experience
• 10+ years’ work experience as software engineer
• 3-5 years of experience in building chat bots
• Experience working with APIs
• Experience in software development life cycle
• Experience in working in Agile/SCRUM teams
• Excellent communication skills
• Advanced writing and speaking English skills
• Passion for innovation
• Strong verbal and written communication skills
• Ability to achieve aggressive deadlines
• Ability to work in team environment
• Ability to work under pressure

See more jobs at Western Digital

Apply for this job

Job Description

What You’ll Get To Do As An Associate Event Operations Manager   

• Be an integral part of a team working to plan and execute a major, industry-leading event. 
• Communicate with exhibitors and sponsors for assigned events, ensuring that communication is timely, clear, and consistent with show guidelines.  
• Work with vendors, contractors, and specialty service providers to develop timelines and create/review/ modify orders for services.  
• Be the “owner” of specific processes related to the operations management of an event, including (but not limited to): signage planning and creation, installation and dismantle, Asana creative assets management, Exhibitor Service Manual assistance, production support, onsite show duties as assigned.
• Become an expert on Informa’s sustainability and other initiatives and be a driving force to bring them to life at our events.  
• Deliver memorable and valuable experiences while working within a specified budget. 
• Oversee the onsite execution of assigned areas on events; serve as an area-lead on show site to manage operational logistics.  
• Budget management and vendor payments.

Qualifications

What We Expect You’ve Already Done 

• Four-year degree or related work experience.
• 2-5 years of experience in trade show, conference and/or event experience required.
• Demonstrated strong interpersonal, time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
• Proficient in Microsoft Office Suite with emphasis on Excel. 
• Prior experience in event program management programs i.e. Quickbase, etc..
• Experience and excellence in a team-focused role; outstanding written and verbal communication skills.  
• Prior experience working within and managing a budget.  
• Proven track record of excellent time-management, prioritization, and organizational skills.  

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

• High emotional IQ with an ability to stay calm under pressure.
• Demonstrated ability to work within a team environment.
• Experience with both in-person and digital or hybrid events.
• Positive attitude, flexibility, and adaptability.
• Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.).
• Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.
• Prior experience in sponsorship fulfillment.
• The pay range for this position is $55,000 - $65,000 depending on experience. This posting will expire on 11/14

Apply for this job

See more jobs at snowflakecomputing

Apply for this job

Apply for this job

So, who is Till Payments?

Till Payments is on a mission to create seamless customer payment experiences globally. Powered by technology, Till’s belief is that payments and merchant acquiring should be technology-led, agile and flexible.

Till simplifies the way businesses accept payments across online, in-store, mobile, unattended and point of sale systems. The payments game is evolving and Till are staying one step ahead, building world class technology paired with local service to support customers.

Till shared an exciting development in its journey and we’re delighted to confirm that we have been acquired by Canadian fintech powerhouse, Nuvei (Nasdaq, TSX: NVEI).

Both Till and Nuvei are united by a shared vision: to lead the way in payment technology with customer-first solutions that demystify the complexity around payments.

As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

Let’s talk about the role you’ll play towards our success

You’ll be focusing on B2B & Enterprise verticals, leading with solution based engagements within the FinTech environments. These opportunities will be a mix of both warm leads provided to you, to develop and close, as well as direct sales where you will be required to target and generate demand within specific categories.

No two days in a high growth scale up are the same, but these will be your key responsibilities:

• Establish an extensive pipeline of sales opportunities, manage the development of the pipeline, and accurately forecast sales to senior management.

• Develop new sales strategies and identify high-value prospects – focus on selling Till’s products.

• Develop a strong understanding of the merchant’s business objectives and decision-making processes and position the Till solution as a genuine value creator for our potential clients.

• Conduct product demonstrations and coordinate the preparation of sales proposals, tenders/bids, etc.

• Develop and strengthen multi-level relationships within merchants to form long-term business partnerships.

• Stay across payment solution offerings from our competitors and understand their market strategy and value proposition to differentiate the Till experience.

• Engage with our Product, Brand and Operations teams to share intelligence, feedback and insights to help amplify our growth trajectory.

Who are you, and what experience will you bring?

We’re open to different skills and backgrounds who can help us deliver on this role, though it’s important that you’ll have:

• A minimum of 5 years of experience in proven B2B payments sales experience, with a Merchant Acquiring or Card Issuing background

• A strong knowledge of cross border and cross method payments, prior experience in BPSP based solutions will be favourable

• Significant track record of achievements and successes in the targeted field of expertise.

• Proven ability to lead complex negotiations involving bespoke commercial agreements including revenue share arrangements.

• Strategic problem-solving skills to deliver innovative solutions, increase merchant growth, and achieve strategic commercial value.

• Ability to build internal and external alliances to gain and share information including industry trends.

And here’s why we think you’ll love working at Till:

• Flexible working arrangements, with the possibility of remote work and flexible hours to maintain work-life balance.

• A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.

• Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development.

• Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.

• By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth.

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.

#LI-SR1

#LI-HYBRID

See more jobs at Nuvei

Apply for this job

See more jobs at Nightingale College

Apply for this job

See more jobs at Blueprint Technologies

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job

Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

See more jobs at Dynatrace

Apply for this job