WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

Your Mission:

Product Manager will oversee and further develop Nuvei Banking products, platforms and its services.

We are looking for additional team member to join the rapidly growing Banking product team. The selected product manager will join a small yet professional, ambitious, and highly motivated team of fintech experts that is building a new generation of banking products within a global financial technology company. The person will oversee and further develop Nuvei Banking products, platform, and its services to satisfy increasing international B2B partners’ needs.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Key responsibilities include, but are not limited to:

• Ongoing technical operations
• Improvement of technical processes
• Product support to the various departments along with vision and contribution to the strategic success of the product by listening to customer’s needs & requests.
• Analyzing the competitive landscape.

Qualifications include, but are not limited to:

• 3+ years of experience of technical or product role within EMI/PI/Bank or Fintech/Payments technology company (ie. technical support, software development, or product management).
• Proven track record of success in B2B product development or tech support.
• Positive attitude, strive for success and proven ability to work in a team.
• High level of responsibility and attention to details.
• Complicated process understanding and building skills.
• Relevant technical education.

Benefits:
Monthly salary from 3600 Eur (gross before taxes). Specific salary is offered based on competence, work experience, and compliance with other job requirements.

• Monthly LIDL or WOLT food allowance;
• Flexibility & possibility to work remotely;
• Additional vacation days, granted on quarterly basis;
• Private Health Insurance;
• 1-month Workcation;
• Cool & modern penthouse office in Vilnius city;
• Annual bonus depending on company & individual results;
• Space for personal & professional growth, trainings, giving back to community activities;
• Office perks, great atmosphere, company events & a lot more to explore!

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.
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***Voir la version française ci-dessous***

The world of payment processing is rapidly evolving, + businesses are looking for loyal + strategic partners, to help them grow.

WE ARE NUVEI. Nuvei Corporation (TSX, NASDAQ: NVEI; collectively with its subsidiaries, “Nuvei”) is a Canadian FinTech company accelerating the business of clients around the world. Nuvei’s modular, flexible + scalable technology allows leading companies to accept next-gen payments, offer all payout options + benefit from card issuing, banking, risk + fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies + 586 alternative payment methods, Nuvei provides the technology + insights for customers + partners to succeed locally + globally with one integration. At Nuvei, we live our core values, + we thrive on solving complex problems. We’re dedicated to continually improving our product + providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

About the position

Nuvei’s Team Lead Solutions responsible for a team of Solution Engineers who act as a technical and product consultant to potential partnership or strategic clients. Architecting client or a partner solution with Nuvei payment services to apply both client business demands and Nuvei best practices.

As a Team Lead of solution engineers you will be responsible on team of experts who act as technical leaders and liaison to our technology partners ecosystem, for Nuvei’s products and technologies in the US and Canada.

Key responsibilities:

• A key expert and leader with knowledge in payments, in SaaS and Acquiring technologies, integration frameworks and able to define, design and implement sophisticated techniques to deliver best-in-class technical product services.
• Ability to manage multiple tasks, teams, incidents and demands running in simultaneous timelines and collaborate in a global and remote environment, while working with versatile fields (technology, product and business), while delivering white-gloved service to clients with proven results.
• A decisive enabler who makes things happen! Conversion of new prospect to client and delivery of an optimized solutions and implementation techniques to best practices.
• Key responsibility for delivery of high pre-sale conversion and mentoring implementation projects with customers of Nuvei’s rapidly growing based solutions, while delivering high conversion rate of lead to live.
• A creative technology driver, who defines most advance payment orchestrations with an out-of-the-box thinking and absorbing initiative to identify relevant platform setup for outstanding results.
• Identify and define product gaps and take a main role in shaping and designing the SAAS products (Front-End and Back-End products), payment features and Nuvei technology services.
• A people person, who loves to coach and direct others for achievements and fulfillment. Enthusiastic leader who understands people and experienced in building a winning squad to win all trophies.
• Highly skilled at applying consultative methodologies and solve implementation pain points, while architecting features into best-in-class solutions to answer business pressing demands.
• A leader who matrix managing payments technical solutions per required regulations, market demands, and client needs for complex implementations and strategic prospects and partners.
• Heading and coordinating dozens of projects and timelines, tasks, and product development efforts with both internal engineering teams and commercial teams to define go-to-market plans and solution processes.

• +6 years of engineering management (i.e. software development, solution or implementation engineering)
• +4 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least two (3) years of experience as a Sales or Solution Engineer.
• +2 years of experience within leadership role in the payment’s industry.
• +2 years knowledge of proven work with SAAS technologies (SDKs, APIs, iFrame, Hypertext Transfer Protocol) and web applications (HTML, CSS, JavaScript, Single Sign-On, etc.).
• B.S. in Information Systems, Industrial Engineering, or related field.
• MBA is an advantage.
• Experience in monitoring and defining KPIs for multiple teams.
• Passionate about technology and customer service.
• Strong knowledge of data model and working knowledge of SQL.
• Creative thinker and experienced at understanding client’s potential pain points.
• Ability to work in a fast-paced, deadline-driven start-up environment.

Working Language

English (written and spoken) is the language used 99% of the time, as work colleagues and clientele are both geographically dispersed within and outside of Quebec;

Internal communications between colleagues occur in English or in French, depending on the parties involved. Strategic suppliers are located outside of Quebec;

A basic knowledge of French is required for any position located within Quebec. English is required for this position, as it could report to someone outside of Quebec, and requires frequent out of province communications.

Benefits

Nuvei offers a wide variety of benefits which include:

• Medical, Dental, Vision, LTD, Paid Vacation Time, Paid Sick Time.
• A Long-Term Incentive Plan that creates an opportunity for all employees to financially benefit from Nuvei’s growth.
• Up to 2.5 additional days of annual leave per quarter, if Nuvei achieves its quarterly targets.
• Hybrid working environment.
• Fresh fruit in the office, virtual yoga and meditation classes, as well as other opportunities to get involved in community outreach and employee engagement initiatives.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

***La version française ci-dessous***

Nous sommes Nuvei (TSX : NVEI et NVEI.U), le partenaire technologique mondial des marques prospères en matière de paiement. Nous fournissons l'intelligence et la technologie dont les entreprises ont besoin pour réussir localement et mondialement, par le biais d'une seule intégration - les propulsant plus loin, plus rapidement. En associant la technologie de paiement et le conseil, nous aidons les entreprises à éliminer les obstacles au paiement, à optimiser les coûts d'exploitation et à augmenter les taux d'acceptation. Notre plateforme propriétaire offre des connexions directes avec tous les principaux systèmes de cartes de paiement sur plus de 200 marchés dans le monde, prend en charge 455 méthodes de paiement locales et alternatives et près de 150 devises. Notre objectif est de faire de notre monde un marché local. Pour plus d'informations, visitez le site www.nuvei.com.

Aperçu du poste

Le chef d'équipe Solutions est responsable d'une équipe d'ingénieurs solutions qui agissent en tant que consultants techniques et produits auprès de partenaires potentiels ou de clients stratégiques. L'architecture de la solution du client ou d'un partenaire avec les services de paiement de Nuvei pour appliquer à la fois les exigences commerciales du client et les meilleures pratiques de Nuvei.

En tant que chef d'équipe d'ingénieurs solutions, vous serez responsable d'une équipe d'experts qui agissent en tant que gestionnaires techniques et liaison avec notre écosystème de partenaires technologiques, pour les produits et technologies de Nuvei aux Etats-Unis et au Canada.

Principales responsabilités:

• Un expert et un leader ayant des connaissances en matière de paiements, de SaaS et de technologies d'acquisition, de cadres d'intégration et capable de définir, de concevoir et de mettre en œuvre des techniques sophistiquées pour fournir des services de produits techniques de premier ordre.
• Capacité à gérer de multiples tâches, équipes, incidents et demandes dans des délais simultanés et à collaborer dans un environnement mondial et à distance, tout en travaillant dans des domaines polyvalents (technologie, produit et entreprise), tout en fournissant un service irréprochable aux clients avec des résultats prouvés.
• Un facilitateur décisif qui fait bouger les choses! Conversion de nouveaux prospects en clients et fourniture de solutions optimisées et de techniques de mise en œuvre conformes aux meilleures pratiques.
• Vous êtes responsable de la mise en œuvre de projets d'avant-vente et d'implémentation de mentorat avec les clients des solutions basées sur Nuvei, qui connaissent une croissance rapide, tout en garantissant un taux de conversion élevé des prospects en clients réels.
• Un pilote technologique créatif, qui définit les orchestrations de paiement les plus avancées avec une pensée hors du commun et une initiative absorbante pour identifier la configuration de la plate-forme pertinente pour des résultats exceptionnels.
• Identifier et définir les lacunes des produits et jouer un rôle majeur dans la conception et le développement des produits SAAS (produits Front-End et Back-End), des fonctionnalités de paiement et des services technologiques de Nuvei.
• Un personnage qui aime encadrer et diriger les autres pour qu'ils atteignent leurs objectifs et s'épanouissent. Leader enthousiaste qui comprend les gens et qui a l'expérience de la constitution d'une équipe gagnante pour remporter tous les trophées.
• Hautement qualifié pour appliquer des méthodologies consultatives et résoudre les problèmes de mise en œuvre, tout en élaborant des solutions de premier ordre pour répondre aux demandes pressantes des entreprises.
• Un leader qui gère de manière matricielle les solutions techniques de paiement conformément aux réglementations en vigueur, aux demandes du marché et aux besoins des clients pour des mises en œuvre complexes et des prospects et partenaires stratégiques.
• Diriger et coordonner des dizaines de projets et de calendriers, de tâches et d'efforts de développement de produits avec les équipes d'ingénieurs internes et les équipes commerciales afin de définir des plans de mise sur le marché et des processus de solution.

Exigences du poste:

• +6 ans de gestion de l'ingénierie (c'est-à-dire développement de logiciels, ingénierie de solution ou de mise en œuvre)
• +4 ans d'expérience pratique en matière d'intégration et de solutions en tant qu'ingénieur d'intégration ou d'implémentation, ou au moins deux (3) ans d'expérience en tant qu'ingénieur commercial ou ingénieur de solutions.
• +2 ans d'expérience dans un rôle de leadership dans le secteur des paiements.
• +Deux ans de connaissance des technologies SAAS (SDK, API, iFrame, Hypertext Transfer Protocol) et des applications web (HTML, CSS, JavaScript, Single Sign-On, etc.).
• Licence en systèmes d'information, en génie industriel ou dans un domaine connexe.
• Un MBA est un avantage.
• Expérience dans le suivi et la définition d'indicateurs clés de performance pour plusieurs équipes.
• Passionné par la technologie et le service à la clientèle.
• Solide connaissance du modèle de données et connaissance pratique de SQL.
• Esprit créatif et expérience dans la compréhension des problèmes potentiels des clients.
• Capacité à travailler dans un environnement de start-up où les délais sont courts et où le rythme est soutenu.

Benefits

Langue de travail

L'anglais (écrit et parlé) est la langue utilisée 99 % du temps, car les collègues de travail et la clientèle sont géographiquement dispersés à l'intérieur et à l'extérieur du Québec;

Les communications internes entre collègues se font en anglais ou en français, selon les parties concernées. Les fournisseurs stratégiques sont situés à l'extérieur du Québec;

Une connaissance de base du français est requise pour tout poste situé au Québec. L'anglais est requis pour ce poste, car il peut relever d'une personne située à l'extérieur du Québec et nécessite des communications fréquentes à l'extérieur de la province.

Avantages

Nuvei offre une grande variété d'avantages sociaux, notamment :

• Soins médicaux, soins dentaires, soins de la vue, assurance invalidité de longue durée, congés payés, congés de maladie payés.
• Un plan d'incitation à long terme qui permet à tous les employés de bénéficier financièrement de la croissance de Nuvei.
• Jusqu'à 2,5 jours de congés annuels supplémentaires par trimestre, si Nuvei atteint ses objectifs trimestriels.
• Environnement de travail hybride.
• Des fruits frais au bureau, des cours de yoga et de méditation virtuels, ainsi que d'autres opportunités de s'impliquer dans des initiatives de sensibilisation de la communauté et d'engagement des employés.

Nuvei est un employeur qui respecte l'égalité des chances, qui célèbre la collaboration et l'innovation et qui s'engage à développer un lieu de travail diversifié et inclusif. L'équipe de Nuvei est composée d'une multitude de talents, de compétences et d'ambitions. Nous pensons que les employés sont plus heureux lorsqu'ils ont la possibilité d'être eux-mêmes, authentiques. Alors, venez comme vous êtes. Nous sommes impatients de vous rencontrer.

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The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Nuvei (Nasdaq: NVEI) (TSX: NVEI) is bringing payments up to speed. Our future-proof technology allows businesses to accept cutting-edge payment options, optimize new revenue streams, and get the most out of their stack. We believe in turning payment barriers into accelerants, propelling businesses forward with tailored solutions. With a single integration and advanced customization tools, Nuvei delivers unsurpassed flexibility that enables businesses to adapt quickly and enter new markets seamlessly.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

As Operational Account Manager - Enterprise, you will be leading and accountable for all the operational-related aspects of a portfolio of large and medium-sized merchants. Through constant customer engagement, products and services enablement, managing multiple tasks and project management, onboarding of new entities, and supporting the expansion of existing and future merchant businesses.

The Operational Account Manager will act as the primary lead and main operational focal point between Nuvei valuated merchants and cross-internal functions to deliver efficient, high, and quality service to our strategic clients.

Responsibilities

• Accountable for own portfolio of large and medium size merchants.
• Maintain highest standard of quality and quantity of responses on all merchants’ operation-related topics and aspects.
• Collaborating closely with multiple Nuvei departments with the objective of ensuring smooth and efficient delivery - coordinate operations in domains such as technology, risk, and finance.
• Responsible for expanding existing merchants’ activities into new territories, new products, and services.
• Work as an integral part of a high-performing Account Operations team to deliver new opportunities and growth.
• Ability to manage projects and tasks for accurate delivery and deliver high-quality customer service.
• Scope, create, plan, track, and manage tasks against the plan.
• Successfully provides internal and external communication at all levels, including management.

• Minimum 3 years of experience in a business support /operational management / account management role in financial services, payment card services
• Excellent communication skills and customer focus.
• Online payments background.
• Technical knowledge of the payment ecosystem is highly preferred.
• Problem solving, investigative and multi-tasking skills with highest attention to detail.
• Comfortable liaising with customers.
• Previous experience with CRM is mandatory. Salesforce specific background is an advantage.
• Ability to adapt to a regularly changing environment.
• Ability to work in flexible hours to accommodate a global workforce.
• Work in flexible hours to accommodate a global workforce.
• Ability to work well under pressure.
• Excellent organization skills and ability to meet deadlines.
• Self-motivated, independent, pro-active and team player.
• Innovative, energetic, and enthusiastic.
• Excellent written and verbal English.
• B.A in a relevant field.

• Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth
• 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Private Medical Insurance 

Please send your resume in English.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

See more jobs at Nuvei

Apply for this job

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

Nuvei (Nasdaq: NVEI) (TSX: NVEI) is bringing payments up to speed. Our future-proof technology allows businesses to accept cutting-edge payment options, optimize new revenue streams, and get the most out of their stack. We believe in turning payment barriers into accelerants, propelling businesses forward with tailored solutions. With a single integration and advanced customization tools, Nuvei delivers unsurpassed flexibility that enables businesses to adapt quickly and enter new markets seamlessly.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We are looking for an experienced Product Manager who is passionate about building products with excellent customers experience. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, develop and roll out products that deliver the company’s vision and strategy.

Responsibilities

• Act as a product owner within a scrum team. Define the requirements, prioritize the tasks for the development teams, and confirm the deliveries.
• Define Nuvei’s checkout of new features and capabilities and priorities and implement them.
• Define, present, and prioritize merchants' requirements.
• Deliver PRDs (Product Requirements Definition) and detailed requirements with prioritized features.
• Drive product launches, including working with other product management team members, integration teams, merchants’ platforms, and technical account managers.
• Responsible for internal and marketing communications and performing internal training.
• Define measurements for new features and the ability to measure the benefits for the company and the merchants that implemented the features.
• Understanding the checkout products' competitive landscape.
• Working with Merchants to present the company's capabilities and gather their requirements.
• Scope and prioritize activities based on business and merchants’ impact.

• 4-3 years of experience in Product management – a must
• Experience with leading the whole life cycle of product development – a must.
• Proven experience of product management of an online product with a strong focus on product planning and design – must.
• Knowledge of the Online/e-commerce/Fintech industry or payments industry – a must
• Experience and any background in JavaScript and web frontend technologies - strong advantage
• Working in Scrum methodology - Advantage
• Previous proven experience in software development, working in WEB/Internet/Online environments.
• Ability to communicate with developers, system analysts, and UI/UX and approve Software design.
• Strong business orientation. Ability to read and understand information from various sources.
• Ability to work with offshore teams.
• Proven ability to develop product and marketing information and effectively communicate it to executive management.
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Skilled at working effectively with cross-functional teams in a matrix organization.
• Excellent English is written and verbal communication skills.
• MS/BS degree in Computer Science, Engineering, Management or equivalent preferred.
• Team player.
• Multi-tasking capabilities and ability to work in a fast-moving work environment.
• Self-manage.
• Traveling will be required as part of the job.

• 2.5 additional days of annual leave a quarter, if the company hits quarterly targets.
• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.
• Nuvei offers a wide variety of additional benefits which include Additional Health insurance incl. Dentist, Sport card, Food vouchers, Employee discounts card, Seminars and conference tickets, Playroom, and many other additional perks.

Please send your resume in English.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

See more jobs at Nuvei

Apply for this job

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

• Provide expert-level guidance as it relates to Nuvei’s bank partners’ rules and guidelines.
• Provide expert-level guidance as it relates to Nuvei’s regulators’ rules and guidelines.
• Assist the Director of Risk Management with definition, maintenance and consolidation of department policies across the globe, ensuring coherence and consistency across geographies.
• Provide expert feedback on Legal Opinions provided by merchants or third parties.
• Assist the Director of Risk Management in the definition, review and due diligence of third party provides and APMs.
• Act as occasional liaison between Nuvei and bank partners, regulators, schemes on strategic and/or verticals accounts.
• Track requests and complete all the necessary actions throughout the contract lifecycle.
• Review documents, provide commercial risk assessment, identify cost drivers and recommended customer-facing responses to contractual terms as well as risk situations.
• Review, draft and negotiate term sheets, commercial agreements, and amendments, ensuring that they accurately reflect the intent of the parties, are unambiguous, fair and reasonable.
• Coordinate and ensure that documents, policies, guidelines, processes, and agreements are approved at the appropriate level within the organization.
• Manage post-contract vendors, ensuring contractual risks are clearly documented and brought to senior management’s attention when necessary.
• Prepare, implement, and maintain corporate procedures for administration of the department and others as needed.
• Prepare, discuss, and lead contractual disputes and communications.
• Maintain diligent records and files of all vendor agreements, contract correspondence and commercial matters, as well as processes and guidelines.
• Interact directly with senior executives and provide guidance regarding bank and card-schemes’ rules as well as Nuvei’s risk exposure on different situations.
• Work on all aspects of audit preparations.
• Ensures Nuvei adheres to governmental, card brand, and sponsor bank regulatory requirements including merchant and agent underwriting, monitoring, data security, registration and oversight of new and existing relationships.
• Work with other departments including Risk, Underwriting, Recoveries, Business development, Finance, Marketing, IT, Legal and Partner Relations.
• Assist other departments with definition, review and improvements of guidelines and processes.
• Assist other departments with industry legality and regulation concerns.
• Act as the deputy of the Director of Global Risk Management when needed and in its absence.
• Ability to work varied schedules as needed to coordinate with teams across the globe.
• Special projects and other duties as assigned
• The candidate must minimally have a Law degree (Bachelor’s degree) or any other bachelor’s degree that could be relevant in risk management.
• A minimum of five (5) years of experience working in risk management and compliance.
• Language Requirement: English
• Full-time employment - 40 hours per week
• Salary: 98-110k CAD (depending on experience and background)

Benefits

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, LTD, Paid time off, RRSP and more.

Nuvei perks also include:

• Frequent training programs on new systems and platforms.
• Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
• Group Private Medical Insurance
• Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Employee recognition program and possibilities for advancement in various fields.
• Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

Contact Information: hr@nuvei.com

See more jobs at Nuvei

Apply for this job

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

The Sales Operations Delivery Manager is based within our Sales Operations team and reporting into Sales Operations Director.

This role oversees the operational aspects of multiple deliveries at a time. You will collaborate efficiently with internal and external stakeholders to define objectives, create proper plans, and ensure they are delivered with a time-sensitive deadline.

The Sales Operations Delivery Manager must be a strategic thinker and able to influence others as well as successfully work and manage operational tasks across several teams. This role requires a highly motivated and skilled candidate with proven experience managing complex projects from initiation to delivery.

Customer experience is mandatory with strong communication skills and ability to thrive in a fast-paced environment.

• Responsible for the execution of multiple complex operational deliveries.
• Scope, create, plan, track and manage tasks against the plan.
• Facilitate meeting and discussions using necessary tools to communicate goals, status updates, and blockers.
• Setup recurring meetings, manage deliverables/milestones, escalate risks and issues, ensure relevant stakeholders are involved to ensure a successful delivery.
• Act as liaison between different departments.
• Successfully provides internal and external communication at all levels including management.
• Ability to work flexible hours to accommodate a global workforce.

Qualifications

• Excellent communication skills and customer focused.
• 2-3 years’ project management experience or in a similar position.
• Experience managing multiple operational deliveries simultaneously.
• Self-motivated, independent, pro-active and a team player.
• Problem solving, investigative and multi-tasking skills with highest attention to detail.
• Innovative, energetic, and enthusiastic
• Ability to adapt to a regularly changing environment.
• Ability to work well under pressure.
• 3+ years of Payment industry experience
• Fluent in English

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.

Nuvei perks also include:

• Frequent training programs on new systems and platforms.
• Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
• Group Private Medical Insurance
• Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Employee recognition program and possibilities for advancement in various fields.
• Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

See more jobs at Nuvei

Apply for this job

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Nuvei’s Senior Technical Client Success Manager (hereinafter: “TSM”) acts as the trusted advisors to premium accounts of the company, as well as a strategic focal and escalation point for technical improvements, business requirements and important incidents that may arise. The TSM manages client’s projects, managing client solutions and coordinates requirements in cross company collaborations – work in collaboration with internal and external experts. In addition, is responsible for researching potential market trends and product developments that will provide added values to client’s business technical operation, while directing the technical teams with partner’s latest schemes and essential needs.

Responsibilities

• Understanding the business framework and its technical implications for a client or a prospect partner, within the turbulent payment landscape throughout new trends and ongoing regulations applied to relevant markets.
• Represent Nuvei most strategic clients and their interests (mostly technical and product demands), by building and maintaining a strong relationship with the client, while constantly engaging with the client to achieve at most satisfaction.
• Learn and specialize in the Nuvei Core Platform architecture and business cases, to accommodate client needs properly, with Nuvei’s various solutions.
• Matrix managing payments technical solutions per required regulations, market demands, and client needs for complex implementations and high-level tier prospects and partners.
• Identify product gaps, raise with the relevant internal teams by taking main role in shaping and designing the products, payment features and services, and oversee the delivery with full accountability.
• Mediate custom requirements between the client side to internal departments while you liaise with both the internal engineering team and client teams, to ensure successful delivery stream by coordination of project timelines, tasks, and development efforts to manage client projects and ensure delivery per plan.
• Establish operational service excellence through identification of issues, troubleshooting and execution of technical fixes to improve efficiency, remove obstacles, or create optimal processes and approaches to the business.
• A go-to person for Production escalations, and clarifications, while directing the Support teams in resolving client issues, while putting effort to tie up loose ends.
• Conduct rigorous analysis of internal and external data sources, in order to identify strategic alternatives and devising detailed development and technical plans for Nuvei Premium clients and Key accounts.
• Ability to manage multiple tasks running on parallel timelines and collaborate in a global and remote environment, while working in versatile fields (technology, product and business).
• Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables in communication with technical and non-technical stakeholders across multiple platform units, while working with remote teams and external partners both from client and platform side.
• Provide excellent customer service (white-gloved) through active listening on every interaction while adjusting support approach to accommodate client needs.
• Passionate about technology and customer service and helping others.

• BS.C in Industrial Management or BA in equivalent degree.
• 8+ years of relevant experience with minimum of 4 years of hands-on experience with strategic clients in a demanding international B2B environment combined with a minimum of 5 years of experience in various Technical Products and Integration Projects at a SaaS company.
• A year of working in the payments industry– an Advantage.
• Excellent analytical and problem-solving skills.
• Deep knowledge of web-based system architecture and understanding of Client-Server model – Web service API’s and SDK’s.
• Collaboration experience with internal departments -Sales / Product / R&D.
• High Level of English – Verbal and Written.
• We are looking for AAA person to join our A-Team, you have to be Autodidact, Accountable and Amazing - join us to lead the future of payments.

Nuvei offers a wide variety of benefits which include Medical, Dental, Vision, STD, LTD, Paid time off, 401(k) and many other great benefits.

Nuvei perks also include:

• Frequent training programs on new systems and platforms.
• Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
• Group Private Medical Insurance
• Up to 2.5 additional days of annual leave a quarter, if company hit quarterly targets
• Employee recognition program and possibilities for advancement in various fields.
• Modern, dynamic and great work environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

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Senior Business Development Manager  
Nordics 

Hybrid 

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Your Mission   

We are looking for a Senior Business Development Manager to join our fast-growing Nordics team. Reporting to our Sales Director Nordics, you will be supporting the team on developing new commercial relationships with a key focus on ecommerce.  

• A minimum of 5 years of experience in Business Development / Sales within global enterprises with a thorough understanding of one or more of the targeted verticals. 
• Proven success in complex c-level negotiations, including technical, compliance, legal, finance and commercial aspects. 
• Significant track record of achievements and successes in the targeted field of expertise. 
• Ability to build internal and external alliances to gain and share information including industry trends. 
• Fluency in one more Nordic language. 
• Willingness to travel. 

Responsibilities

• Establish an extensive pipeline of sales opportunities, manage the development of the pipeline, and accurately forecast sales to senior management. 
• Develop new sales strategies and identify high-value prospects - focus on selling Nuvei’s products to Ecom/Digital goods/Retail/Financial services merchants. 
• Present large-scale technical products and innovative solutions to prospects at C-level. 
• Directly identify and develop new sales programs with merchants. 
• International mindset and ability to coordinate cross countries' projects and intercept new opportunities from partners and industry regulatory changes. 
• Strong pipeline management via Salesforce to ensure accurate forecast of performance and deliver consistent results among Tier1 & 2 prospects. 
• Have one or more vertical specific sales experience in retail, digital content, financial services etc. 

Working Language 

• English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed. 

• Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth  
• 2.5 additional days of annual leave a quarter, if company hit quarterly targets 
• Private Medical Insurance   

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves.

So, please come as you are. We can’t wait to meet you.  

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Merchant Support Specialists

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission

A Merchant Support Specialist is a friendly, diligent, and tech-savvy professional with 24/7 availability.

Merchant Support Specialists will learn to adapt to new developments as they happen while establishing a long-term career path within the fintech industry.

Key responsibilities include, but are not limited to:

·         Answer inbound customer service and technical support calls from our merchants.

·         Answer inbound customer service and technical support calls from our merchants.

·         Leverage documentation and support resources to perform with precision.

·         Rely on professionalism and tact to resolve occasionally critical or difficult situations.

·         Ensure timely and effective resolution of merchant requests.

·         Identify trends and report them to promote continuous process improvement.

·         Perform any other related tasks deemed essential to the company's success and our merchants' satisfaction.

·         Shifts: 24/7

Qualifications include, but are not limited to:

·         Enjoys working within a team while delivering on accountabilities

·         Values creating high-quality work

·         Executes on well-documented processes and investigates solutions when there is a gap in process documentation

·         Energized by professional skill development and learning opportunities in general

·         Proud of problem-solving ability

·         High school diploma or equivalent

·         Experience in customer service

·         Fluent in English

Nuvei offers a wide variety of benefits which include:

• Medical, Paid Vacation Time, Paid Sick Time.
• Up to 2.5 additional days of annual leave per quarter, if Nuvei achieves its quarterly targets.
• Hybrid working environment.

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.

See more jobs at Nuvei

Apply for this job