Design Remote Jobs

4511 Results

29d

Application Developer

agilesqlDynamicsDesignc++.net

Centre Technologies is hiring a Remote Application Developer

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IPS- Integrated Practice Solutions is hiring a Remote Marketing Operations Specialist

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Human Edge is hiring a Remote Business Psychologist & Product Owner (100% remote - within Europe)

Job Description

WHAT WILL YOU BE ACCOUNTABLE FOR?

  • Product owner of the CORE assessment suite
  • Lead the development and enhancement of assessment products, collaborating closely with cross-functional teams, including experts in psychometrics, technology, and consulting.
  • Manage the entire project lifecycle for creating assessment and development solutions, from gathering requirements to launch, while ensuring alignment with strategic goals and timelines.
  • Demonstrate a proactive and self-driven approach to problem-solving and decision-making, allowing for independent and efficient project navigation.
  • Evaluate and update assessment norms to ensure the validity and relevance of products, while also exploring opportunities to enhance flexibility in assessment approaches.
  • Apply your deep understanding of psychometrics to contribute to the design and validation of assessment tools, maintaining the highest standards of reliability and validity.

*This is a remote home-based role for candidates based in Europe only.

Qualifications

WHAT ARE WE LOOKING FOR? 

  • Master's degree in social sciences (IO psychology preferred)
  • 5 to 8 years of relevant professional experience within the consulting and human capital sectors. 
  • Proven track record of managing end-to-end projects, demonstrating excellent organizational and project management skills. 
  • Ability to operate independently and make well-informed decisions to drive project success. 
  • Proven expertise with psychometrics, including the ability to understand and lead the design and validation of assessment tools. Comfortable using or is interested in learning to use SPSS/Jamovi/R (or equivalent) and Microsoft Excel for data analysis.  
  • Technical ability to effectively communicate business requirements with technology teams. Sound understanding of assessment-related software. 
  • Experience in building and managing assessment systems or platforms with focus on user experience would be ideal.  
  • Any previous exposure to Artificial Intelligence solutions would be desirable.  
  • Strategic thinking and a keen eye for innovation and improvement. 

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5h

Software Engineer (Scala/Kotlin/Typescript)

Tech9Remote
kotlinscalaDesignscrumtypescriptangularAWS

Tech9 is hiring a Remote Software Engineer (Scala/Kotlin/Typescript)

Software Engineer (Scala/Kotlin/Typescript) - Tech9 - Career Page (function(d, s, id) { var js, iajs = d.getElementsByTagName(s)[0];

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5h

Workday Integration Resource (Immediate joiner)

Tech9Remote
4 years of experienceDesign

Tech9 is hiring a Remote Workday Integration Resource (Immediate joiner)

Workday Integration Resource (Immediate joiner) - Tech9 - Career Page (function(d, s, id) { var js,

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7h

Software Engineer, Compliance

GeminiRemote (USA)
remote-firstscalaDesignAWS

Gemini is hiring a Remote Software Engineer, Compliance

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Service Fundamentals (Compliance)

The Role: Software Engineer

Responsibilities:

  • Develop new products and product features on the Gemini platform, as part of a tight knit team of seven to eight developers.
  • Write automated tests to ensure the operation and correctness of new product features.
  • Provide technical input and knowledge to the planning, design, and requirements process for new products and features.
  • Review other software engineers’ code for correctness, style, and information security concerns.
  • Improve the performance, maintainability, and operations of the Gemini codebase by engaging in occasional refactoring and upgrade projects.
  • Support your team’s production software by responding to an occasional alert or bug report.

Minimum Qualifications:

  • At least 2+ years of software engineering experience.
  • Proficiency with the JVM (Scala preferred).
  • The ability to adapt and handle multiple competing priorities in collaboration with peers.
  • A customer and product-focused mindset, with the ability to make well-reasoned tradeoffs between speed and quality.
  • A proven track record of working with distributed systems.
  • Familiarity writing highly observable, well monitored code.

Preferred Qualifications:

  • Familiarity with AWS cloud infrastructure.
  • Interest in working with Functional Programming paradigms.
  • Prior experience working with gRPC and/or protobuf.
It Pays to Work Here
 
The compensation & benefits package for this role includes:
  • Competitive starting salary
  • A discretionary annual bonus
  • Long-term incentive in the form of a new hire equity grant
  • Comprehensive health plans
  • 401K with company matching
  • Paid Parental Leave
  • Flexible time off

Salary Range: The base salary range for this role is between $120,000 - $150,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

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9h

Public Sector Pre-Sales Engineer

10 years of experienceB2CB2BDesignazure

BlueVoyant is hiring a Remote Public Sector Pre-Sales Engineer

Public Sector Pre-Sales Engineer - BlueVoyant - Career PageAt BlueVoyant, we recognize that effective cyber security requires active prevention

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11h

Project Manager- Structural Engineering

agile5 years of experienceDesign

Axiom PLLC is hiring a Remote Project Manager- Structural Engineering

Project Manager- Structural Engineering - Axiom PLLC - Career PageYes

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11h

Senior Product Designer, Home Care

ThumbtackRemote, Ontario
figmaDesignUX

Thumbtack is hiring a Remote Senior Product Designer, Home Care

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • 80 million projects started on Thumbtack
  • 10 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Design Team

We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

About the Role

As a Senior Product Designer on the Home Care Plan team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals. 

Responsibilities

  • Design customer-centric experiences with measurable business impact
  • Partner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define strategies, shape the product roadmap, and develop design solutions
  • Use research and qualitative data to guide design and development decisions 
  • Develop a deep understanding of our customers while focusing on key metrics 
  • Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes
  • Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation

Must-Have Qualifications

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 6+ years of overall product design experience
  • Portfolio with a history of impactful projects that showcase your design process 
  • Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products
  • Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation
  • A bias for action and understanding of how your work impacts users and the business
  • Experience designing and implementing customer experiences that have led to measurable and sustainable growth results
  • Strong cross-functional collaboration and stakeholder management skills

Nice-to-Have Qualifications

  • Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms
  • Experience designing for a two-sided marketplace
  • Fluent prototyping in Figma

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Libraries (optional use collaboration & connection hubs)in San Francisco and Salt Lake City  
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact:recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available athttps://www.thumbtack.com/privacy/.

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Sprout General Referrals is hiring a Remote Customer Success Manager, Onboarding

Description

Sprout Social is looking to hire a Customer Success Manager, Onboarding to the Sales & Success team.

Why join Sprout’s Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including DoorDash, General Mills, Trello, Make-a-wish Foundation, Edelman, and Blue Cross Blue Shield. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there. 

What you’ll do

  • You will be responsible for providing customers a tailored and value-driven onboarding experience that ensures customers are set up for success in achieving their business goals. 
  • With a customer-first mindset, ensure our new customers are set up for success in our platform
  • Communicate with partners and stakeholders to ensure a world-class customer experience while driving product adoption and education
  • Consistently meet and exceed quantitative goals and exemplify qualitative behaviors that support team members and customers. 

What you’ll bring

Sprout Social is looking for a highly driven, enthusiastic and tech-savvy Customer Success Manager, Onboarding to onboard and train new customers. You will be the first post-sale point of contact with our new customers and pride yourself on being organized, detail-oriented, and empathetic. 

The minimum qualifications for this role include:

  • Strong written and verbal communication skills with the ability to show empathy and patience at every stage of the customer journey. 
  • 2+ years proven experience in customer onboarding, customer service, or account management 
  • Experience delivering product training sessions via web conference software

Preferred qualifications for this role include:

  • Ability to manage simultaneous software implementations for multiple clients
  • In-depth knowledge of social media tools
  • Salesforce.com or other CRM experience is a plus
  • Proven client relationship experience in the technology industry

How you’ll grow

Within 1 month, you’ll plant your roots, including:

  • Complete Sprout Social’s 3-week new hire training & onboarding program remotely through pre-recorded webinars. You’ll gain a broader understanding of our products and how your role fits into the organization.
  • Pass your Sprout certification
  • Pass your mock call certifications with your mentor and your manager
  • Shadow Customer Success Manager and Onboarding Customer Success Managers’ calls to learn success strategies and positioning

Within 3 months, you’ll start hitting your stride by:

  • Complete the new hire mentor program, showing successful command of the Sprout product and how to drive customers towards success with the tools
  • Work up to a rotating book of business of about 40 customers
  • Have a marked impact on product adoption levels for customers that you engage with

Within 6 months, you’ll be making a clear impact through:

  • Meet agreed-upon goals and targets relating to activity levels, product adoption
  • Begin to expand customer type in terms of size, industry, location etc. 

Within 12 months, you’ll make this role your own by:

  • Continue to meet and exceed goals and targets relating to daily activity and product adoption, in addition to positively influencing customer retention
  • Obtain (solicited and unsolicited) peer and customer feedback

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

  • Insurance and benefit options that are built for both individuals and families
  • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
  • High-quality and well-maintained equipment—your computer will never prevent you from doing your best
  • Wellness initiatives to ensure both health and mental well-being of our team
  • Ongoing education and development opportunities via our Grow@Sprout program and  employee-led diversity, equity and inclusion initiatives.
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter.

This role’s On Target Earnings (“OTE”) is $67,000.00 USD annually. OTE is the sum of a fixed base salary plus incentives at target performance. Incentive compensation will vary based on performance. The minimum amount earned is the fixed base salary. Since the incentive plan is uncapped, this role has no maximum pay range.

These ranges were determined by a market-based compensation approach. We used data from multiple sources, including, but not limited to, trusted third-party compensation sources to set equitable, consistent and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

OTE is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit).  Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based on identity race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. Your personal data will be shared with Greenhouse Software, Inc., and Crosschq, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, by clicking “Submit Application” on this site, you consent to the transfer of your personal data to the United States. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. 

#LI-REMOTE

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1d

Expert Programs Senior Delivery Manager

ServiceNowAddison, TEXAS, Remote
agileDesign

ServiceNow is hiring a Remote Expert Programs Senior Delivery Manager

Job Description

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Team

The Expert Programs team develops and delivers the Certified Technical Architect and Certified Master Architect programs, the pinnacle of ServiceNow’s certification offerings. These cohort style programs offer the most advanced members of the ServiceNow ecosystem the opportunity to become a certified architect, a trusted technical advisor and valued partner who has mastered strategy, design, architecture and governance.

Role

The Senior Delivery Manager – Expert Programs owns the coordination and management of the Certified Architect programs offered by ServiceNow. Expert Programs Delivery Managers take a vested interest in the professional growth and success of each member of their Architect program cohort by ensuring a world-class learning experience. This role requires a deep understanding of the ServiceNow architect persona. Delivery Managers use their experience and expertise to guide learners to discover creative and scalable solutions that achieve superior outcomes. This requires professionals who are agile, creative, have exceptional organizational and program management skills, and who demonstrate confidence and command engagement.

What you get to do in this role:

· Serve as the Delivery Manager for ServiceNow’s Expert Programs, including the Certified Technical Architect or Certified Master Architect programs which includes, but is not limited to:

o Assessing and approving program candidates

o Managing participation and student progress

o Leading or directing discussions towards program objectives

o Evaluating student progress and providing effective coaching as needed

o Recruiting Final Board Exam or Capstone panelists/reviewers

o Reviewing final exam scores and feedback to ensure objectivity and behavioral focus suggested improvements

· Provide effective, objective, behavior-based coaching to expediate student growth

· Review and approve or reject maintenance points for CMA alumni

· Gather, assess and report on program metrics

· Coordinate with and market to internal experts and stakeholders

· Work with the content creation team in creating effective and engaging materials to meet learning objectives

· Identify opportunities for improvement and drive improvement initiatives to completion

· Contribute to the creation of educational content for Expert Programs Alumni

· Support the professional development of others through means of mentoring

· Ensure equity, fairness, and inclusivity for all programs

 

EEOE Statement Section

ServiceNow’s EEOE statement is automatically added to each U.S. based job description

Qualifications

In order to be successful in this role, we need someone who has:

· 12+ years managing multiple large programs/projects, in enterprise environments; or equivalent education/experience

· 5+ years’ experience across a variety of applications within the ServiceNow platform

· Experience consulting, instructing or facilitating one-on-one or in groups, a plus.

· Excellent project and program management and organization skills

· Experience in ServiceNow implementations and/or application development

· Experience facilitating training or mentorship in demanding technical organizations

· Strong interpersonal and communication skills

· Ability to work collaboratively with a diverse group of stakeholders

· Current knowledge of effective learning and development methods including understanding of training trends and best practices

· An understanding and respect of diverse learning needs and communication styles which vary across countries, regions and business units

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1d

Sr Mgr, Inbound Product Mgmt

ServiceNowNew York, New York, Remote
agileDesign

ServiceNow is hiring a Remote Sr Mgr, Inbound Product Mgmt

Job Description

What you get to do in this role:

ServiceNow is looking for an outstanding product management leader to drive product planning and execution of new products in the Manufacturing industry. This leader will closely partner with engineering, platform, horizontal products teams and GTM teams to craft a compelling vertical product offering and follow through with impeccable roadmap execution.

The candidate must be someone who has a passion for the Manufacturing domain and feels comfortable working in a fast-paced, dynamic environment with minimal guidance

  • Partnering with cross functional teams to formulate product plans and execute on product roadmap.
  • Partner with the design and engineering to build products that solve Manufacturing industry challenges
  • Leverage knowledge of existing ServiceNow products and capabilities to ensure the most efficient delivery of products.
  • Partner and influence horizontal products and platform roadmaps, in order to leverage innovations that’s delivered across the entire ServiceNow product portfolio.
  • Work with ISV and SI partners to complement product roadmap and bring holistic solutions to the market.
  • Understand the competitive landscape and where ServiceNow fits into the ecosystem.
  • Drive product adoption with customers and stay closely plugged into customer, partner, and field feedback, in order to improve product and drive roadmap.
  • Be instrumental in driving user experiences that delight end users while delivering value to customers.
  • Lead prototyping and early ideation of new product features, capabilities.
  • Demonstrate strategies and tactics to deeply understand the users of ServiceNow and bring that perspective back into the organization (“voice of the customer”).

Qualifications

To be successful in this role you have:

  • 10+ years of enterprise application product management experience – at least 5 years in SaaS.
  • Entrepreneurial approach and comfortable in a dynamic, results-driven environment that includes a background in both small and large organizations.
  • Relentless focus on product-market fit.
  • Excellent cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done.
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations; understanding and experience with using data and analytics to optimize the user experience and enhance the product.
  • Excellent written and oral communication, with the ability to communicate effectively on both technical and business topics; able to present equally effectively to an engineer or to a customer
  • Self-directed with the ability to think strategically and execute tactically; attention to detail and proven ability to manage multiple, competing priorities simultaneously.
  • Thought leadership in Manufacturing industry trends, competitive landscape and whitespace opportunities.
  • Ability to work hands on, starting small, and scaling up over a period of time.
  • Ability to handle multiple competing priorities in a fast-paced environment.
  • You’re a practitioner of Agile methodologies and making them work in different organizations and environments.
  • Knowledge of the ServiceNow platform and current applications portfolio is a huge plus.


JV20

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1d

Field CTO Enterprise Architect-SLED

ServiceNowAtlanta, Georgia, Remote
Design

ServiceNow is hiring a Remote Field CTO Enterprise Architect-SLED

Job Description

ServiceNow is seeking SLED Enterprise Architects to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

  • Engage with SLED customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
  • Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
  • Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
  • Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
  • Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
  • Work with architecture development methods, modelling approaches and architecture patterns for integration
  • Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
  • Provide thought leadership and collaborate with internal ServiceNow business units
  • Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Qualifications

 To be successful in this role you have:

  • Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
  • Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills
  • An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right, to invest time and energy in the right areas.
  • Willingness to jump-in and roll-up their sleeves alongside customers, colleagues and partners to get things done faster and better.
  • 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery focused role.
  • A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
  • Expertise designing, implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
  • Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
  • Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
  • Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
  • Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
  • Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
  • Experience presenting architecture concepts, designs, and goals to technology leaders and partners

TR21

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1d

AMS Customer Advocate

ServiceNowChicago, Illinois, Remote
Designc++

ServiceNow is hiring a Remote AMS Customer Advocate

Job Description

Team

The AMS Customer Engagement team drives the always-on engagement journey, collaborating with stakeholders from multiple teams across the business, to create long term trusted relationship and intimacy with key customers.

Role

Reporting to the AMS Chief of Staff, the AMS Customer Advocate will be responsible for the design and execution of the AMS Customer Engagement program for the AMS President. You are an integral part of the President’s office and prioritize, calibrate, prepare, deliver and follow up on the President customer engagements with the highest standards of quality including:

· Monitoring incoming request and calibration of engagements

· Generating an intentional and impactful funnel of customer engagements (strategic alignment, value, maturity)

· Scheduling and preparing briefings with the respective account teams

· Documenting meeting follow-ups and post-meeting customer communication

· Travel support on major trips as required

The objective of this program is to increase Customer intimacy with selected strategic C-suite persona, elevate the relationship to strategic partnership and contribute to the overall AMS ServiceNow growth strategy.

The successful AMS President Customer Advocate is a great driver of priorities and connector, ensuring efficient, cross functional efforts are geared towards impactful & best in class customer engagements for the AMS President and extended leadership execution. The successful candidate will also provide timely and efficient coordination of P4 / global leadership visits to maximize impact and accelerate relationship strength with our key accounts.

What you get to do in this role:

· Lead, organize, and manage executive-level customer engagements for the President in line with pipeline maturity and long-term relationship development priorities.

· Capture major takeaways, maintain milestones, and track, assign and drive the delivery of clear action items. Work with leadership team to escalate key issues that are stalled.

· Ensure best in class executive sponsorship and Deal championing for selected accounts for the AMS President: including governance, insights, introduction and actions

· Optimize the process for pre/post leader in customer meetings: work with sales reps on optimizing C-suite effectiveness in meetings- ensuring thorough and thoughtful briefing documents, making sure the leader gets docs in a timely manner, working with AEs and

Comms lead on customer follow up notes, work with sales reps to make sure commitments are completed and follow ups schedule

Key deliverables include

· Always on program for the President of AMS region

· Executive sponsorship engagement program for the president

· Customer journey and stakeholders power mapping

· Curated library of relevant use cases to be reused and improved over time

· Champion automation of “engage app” workflow

· One source of truth/ 360 degrees view of the customer engagements

· Dashboard of past customer engagements KPI

· Streamlined and efficient leverage of P4 visits, partners, governmental affairs and speaking opportunity

Qualifications

Qualifications

In order to be successful in this role, we need someone who has:

· Minimum 5+years of sales experience with a natural affinity to drive deals forward

· Outstanding organizational skills, balancing priorities and short-mid term objectives

· Attention to detail

· Superb leadership and influencing skills

· Ability to motivate others, drive collaboration, teaming & resolve the conflict between diverse stakeholder groups

· Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset

· Sharp business judgment, ability to see "big picture" and to prioritize

· Executive presence, strong verbal and written communication (English native/ professional proficiency)

· Ability to manage change and ambiguity with an action-orientation/drive – must thrive in a dynamic environment

· High energy, strong work ethic, disciplined execution skills

· Passionate about improving process and driving efficiency

FD21

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1d

Senior Manager, Customer Success

ServiceNowChicago, Illinois, Remote
Designc++

ServiceNow is hiring a Remote Senior Manager, Customer Success

Job Description

The Customer Outcomes Success Sr. Manager will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Success Architects (SAs), Platform Architects (PAs) and Customer Success Managers (CSMs) across ServiceNow’s Customer Success Clients. The Sr. Manager will develop senior executive relationships across the portfolio of accounts as well as with ServiceNow sales and partner leadership. The overriding objective for the Sr. Manager will be to drive Customer Outcomes at these managed accounts leading to client’s product adoption, renewals, and expansion of ServiceNow offerings with the account.

  • Lead business planning for respective CS vertical / sub-vertical (Public Sector Healthcare) aligned with the company’s overall strategic direction
  • Contribute thought leadership to customer success methodology and innovation with emphasis on industry specific IP for Professional Service customers, with experience having worked in either Healthcare or Public Sector related customers
  • Manage/oversee the operational aspects of the CS portfolio delivering high customer satisfaction metrics, Quality Assurance, and profitability for the portfolio of accounts
  • Manage and grow a team of SAs, PAs and CSMs, responsible for inspiring, growing, guiding, and mentoring your team
  • Develop strong executive relationships with senior level customer leaders, sales leaders, and ecosystem partners
  • Support customer success pre-sales activities in collaboration with our commercial teams
  • Drive a high rate of CS renewals and upsells within the portfolio of accounts

 

 

Qualifications

To be successful in this role, you have: 

  • Minimum 10 years in management consulting and/or architecture leadership role at a high performing consulting/software company or equivalent, focused on technology enabled transformations in the Professional/Customer Services sector (Digital/SaaS/Enterprise Software)
  • Demonstrated success leading and growing a team of individual contributors
  • Familiar with multiple ServiceNow product suites, technical enablement and delivery a strong plus
  • Understanding of issues and imperatives driving digital transformation across ServiceNow ecosystem
  • Including digital transformation design, implementation, and management
  • IT, HR, and GBS Transformation experience is a plus
  • Strong executive relationships with C-Level executive leaders
  • Experience developing account partnering (co-delivery) relationships with large consultancies and technology implementation firms, Big 4, GSIs
  • Preferred: Demonstrated success integrating with other internal account functions and external partners (consultancies, technology implementation firms, Big 4, GSIs)
  • Preferred: 5+ years large program experience (multi-tracked, OCM)
  • Successful track record of managing high performing teams, meeting or exceeding customer KPIs and expanding offerings with clients
  • Fanatical about customer success and tenacious at driving long-term customer value and software adoption
  • Highly data-driven with commitment to drive business outcome and value realization across the portfolio
  • Excellent verbal and written communication skills, including the ability to chair sessions and host webinars
  • Must be able to travel up to 50% annually

 

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1d

Go Backend Software Engineer (Analytics)

BloomreachSlovakia, Czechia, Remote
remote-firstsqlDesignmongodbc++kubernetespythonbackend

Bloomreach is hiring a Remote Go Backend Software Engineer (Analytics)

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

We seek a passionate Go backend Software Engineer to join our Analytics team and help us build our new data platform fueling business-critical features. You will mainly write new services in Go which run on Google Cloud Platform (GCP) and Kubernetes, interacting with SQL databases, Kafka, and other services.

Part of your job will be to ensure the eventual consistency of data across multiple databases, high availability, good observability, and efficiency of services. The ability to read Python code is crucial since a significant part of the platform code is written in it and some existing features will be moved from the existing Python code base to new Go services.

The team is working remotely in the Central European Timezone. We are more than happy to meet you in Brno (Czechia) or in Bratislava (Slovakia) where our headquarters is located.

If we piqued your interest, you can chat with Milan, the team's Engineering Manager, or go ahead and apply ????.

Responsibilities

  1. Develop, design, maintain, and test our services written in Go.
  2. Work with GCP, Kubernetes, Kafka, ClickHouse, and many other technologies.
  3. Work with SQL interface for efficient interaction with multiple databases.
  4. Design distributed systems ensuring data consistency, high availability, observability, and efficiency.
  5. Assist and troubleshoot during the service lifecycle, including design, deployment, and operation stages (build it and run it).
  6. Work as part of the L3 support to handle and resolve production incidents.

Qualifications

  1. Prior experience in software development, specifically with Go.
  2. Proficiency in reading Python code.
  3. Solid grasp of engineering principles and practices.
  4. Experience working with GCP, Kubernetes, cloud-based services, and distributed systems.
  5. Familiarity with OLAP SQL databases.
  6. High problem-solving capabilities for tackling complex software development issues.
  7. Experience being part of a live production on-call rotation is preferred.
  8. Familiarity with Data Lakehouses is a plus.
  9. Interest in Rust or C++ will be your advantage.

Our stack

  • Go, Python, C++ (you will mostly work in Go and read Python)
  • ClickHouse, Apache Kafka, MongoDB, and more … 
  • Kubernetes (GKE)
  • Google Cloud Platform
  • Gitlab CI/CD, Prometheus and Grafana

Compensations

  • Salary ranges from 3500 EUR gross/month based on your seniority and it can get much higher later depending on your performance.
  • There's a bonus based on company performance and your salary.
  • You will be entitled to restricted stock units ????that will truly make you a part of Bloomreach.
  • You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
  • You can count on free access to Udemy courses.
  • We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
  • You will have an extra 5 days of paid vacation ????. Extra days off for extra work-life balance ????.
  • Food allowance!
  • Sweet referral bonus up to 3000 USD based on the position.

Your success story.

  • During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on yourfirst tasks. We will help you to get familiar with our infrastructure, release process, tools, and product.
  • During the first 90 days, you will participate in yourfirst, more complex projects. You will help the team find solutions to various problems, break the solution down into smaller tasks, and participate in implementation. You will learn how we identify problems, prioritize our efforts, and deliver value to our customers.
  • During the first 180 days, you’ll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will learn how we write technical documents and drive async cooperation. You will help us mitigate your first incidents, troubleshoot your first issue in production, and eventually even join the L3 support. You will get a sense of where the team is heading and you’ll help us toshape our future.

 

We are looking for a dedicated and ambitious team player who is not only passionate about coding but also up-to-date with the latest programming trends. This role is ideal for someone who is looking for a challenging yet rewarding role in a fast-growing environment. We are fueling a limitless e-commerce experience. Join us!

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • TheBloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coachIvo Večeřais available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

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Apply for this job

1d

Engineering Manager for Artificial Intelligence team (Engagement)

BloomreachSlovakia, Czechia, Remote
agileremote-firstjiraDynamicsDesignpython

Bloomreach is hiring a Remote Engineering Manager for Artificial Intelligence team (Engagement)

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Become an Engineering Manager for Bloomreach! Lead our Artificial Intelligence team in unlocking omni-channel personalization with ML techniques. Your leadership and strategic direction will impact hundreds of millions of customers in the online space across dozens of different verticals in the e-commerce industry. Salary starts at 4000€ gross / month,along with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you´ll become a core part of the Engineering Team.

 

What challenge awaits you?

As the Engineering Manager for the Artificial Intelligence team, you will be tasked with the critical responsibility of balancing engineering and product needs. Your challenge will be to lead a team of talented engineers in developing and maintaining high-throughput and high-performance APIs for data inference as well developing and maintaining ML models and data processing pipelines for them. Your job will be also ensuring that the product's strategic objectives are met.

Your job will be to:

  1. Guiding the team in delivering
    and balancing new features and maintenance tasks
  2. Developing your team members
  3. Collaborating with wider Product and Engineering departments

a. Guiding the team in delivering and balancingnew features and maintenance tasks

  • Lead a team of software engineers in the design, development, testing, and deployment of high-throughput and high-performance APIs and client-side scripts.
  • Clarify scope and help the team to break down the projects into manageable tasks.
  • Assure engineering and quality best practices are applied throughout the development process.
  • Lead the team in continuous delivery and testing, ensuring that all products meet our high standards of quality.
  • Elevate team needs and guide them on how to address maintenance tasks and tasks addressing technical depth.

b. Developing your team members

  • Manage a team of people (6-10), coordinating the team to work towards a common goal, establishing a working plan, allocating resources, and assigning responsibilities.
  • Foster a culture of continuous learning and improvement, providing opportunities for team members to develop their skills and knowledge.
  • Take responsibility for the personal development and training of your team members, providing regular feedback and guidance to help them grow in their roles.
  • Encourage team members to take ownership of their work, promoting accountability and a sense of pride in their contributions.
  • Recognize and celebrate the achievements of team members, fostering a positive and motivating work environment.

c. Collaborating with wider Product and Engineering departments

  • Contribute to the product roadmap, helping to define the strategic direction and mission for the team.
  • Prepare for upcoming projects and participate in the prioritization process to ensure efficient workflow and resource allocation.
  • Collaborate with the product team beyond the technical development and delivery process, assisting with product launch and adoption to ensure successful rollout and user engagement.
  • Communicate and collaborate with other Engineering Managers and their teams, identifying and managing dependencies to ensure seamless integration and coordination.
  • Represent the team in various discussions with internal stakeholders, advocating for the team's interests and contributing to company-wide decision-making processes.

What technologies and tools does the Artificial Intelligence team work with?

  • Programming languages - Python 
  • Google Cloud Platform services - Dataproc, VertexAI 
  • Data Storage and Processing - Spark, TensorFlow 
  • Software and Tools - Grafana, Sentry, Gitlab, Jira, Productboard, PagerDuty 

The owned area encompasses various domains such as Recommendations, Predictions, Contextual bandits, MLOps. Therefore, having experience in these areas would be beneficial. The team also works with large amounts of data and utilizes platforms and algorithms for model training and data processing pipelines. Experience in these areas is highly valued.

Your success story will be:

  • In 30 Days: Gain understanding of company processes, team dynamics, and key features. Establish regular 1-on-1 meetings with team members.
  • In 90 Days: Participate in project preparation and prioritization. Balance feature completeness, technical quality, and delivery speed in project execution. Ensure transparency in plans, progress, and findings.
  • In 180 Days: Set and support personal development goals for team members. Become a trusted expert in your field. Identify and optimize efficient paths to achieve your goals and the goals of your team.

You have the following experience and qualities:

  1. Professional— Proven experience in engineering leadership, project management, and software architecture.
  2. Personal — Demonstrates strong initiative, ability to work independently, excellent communication skills, and a commitment to continuous learning and improvement.

Professional experience

  • Proven experience as an Engineering Manager or similar role in a software development setting.
  • Strong analytical and problem-solving skills, with the ability to break down complex situations and evaluate alternative solutions.
  • Experience in leading a team in continuous delivery and testing, ensuring high-quality output.
  • Demonstrated ability to contribute to product roadmaps and strategic direction.
  • Experience in preparing for upcoming projects and participating in the prioritization process.
  • Strong knowledge of software architecture principles and practices.
  • Experience with Agile planning and methodologies.

Personal qualities

  • Excellent communication and collaboration skills, with the ability to tailor communication to diverse audiences and build consensus.
  • Proactive and persistent, with a strong initiative to seize opportunities and contribute to achieving goals.
  • Ability to foster a culture of continuous learning and improvement within a team.
  • Strong leadership skills, with the ability to set personal development goals for team members and guide them on their career paths.
  • Ability to balance feature completeness, technical quality, and speed of delivery in project execution.
  • Ability to identify and optimize efficient paths to achieve personal and team goals.

Excited? Join us and transform the future of commerce experiences.

 

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • TheBloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coachIvo Večeřais available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

See more jobs at Bloomreach

Apply for this job

1d

Engineering Manager for Web Experience team

BloomreachSlovakia, Czechia, Remote
agileremote-firstjiraDynamicsDesignmobilemongodbapitypescriptkubernetespythonjavascript

Bloomreach is hiring a Remote Engineering Manager for Web Experience team

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising
  • Content, offering a headless CMS
  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

Become an Engineering Manager for Bloomreach! Lead our Web Experience team in unlocking personalization on our clients’ websites (and mobile apps) to optimize end customer journeys while supporting quick experiments and multi-variant testing. Your leadership and strategic direction will impact hundreds of millions of customers in the online space across dozens of different verticals in the e-commerce industry. Salary starts at 4000€ gross / monthalong with stock options and other benefits. Working in one of our Central European offices or from home on a full-time basis, you´ll become a core part of the Engineering Team.

What challenge awaits you?

As the Engineering Manager for the Web Experience team, you will be tasked with the critical responsibility of balancing engineering and product needs. Your challenge will be to lead a team of talented engineers in developing and maintaining high-throughput and low-latency APIs and client-side scripts, while also ensuring that the product's strategic objectives are met.

Your job will be to:

  1. Guiding the team in delivering
    and balancing new features and maintenance tasks
  2. Developing your team members
  3. Collaborating with wider Product and Engineering departments

a. Guiding the team in delivering and balancing
new features and maintenance tasks

  • Lead a team of software engineers in the design, development, testing, and deployment of high-throughput and high-performance APIs and client-side scripts.
  • Clarify scope and help the team to break down the projects into manageable tasks.
  • Assure engineering and quality best practices are applied throughout the development process.
  • Lead the team in continuous delivery and testing, ensuring that all products meet our high standards of quality.
  • Elevate team needs and guide them on how to address maintenance tasks and tasks addressing technical depth.

b. Developing your team members

  • Manage a team of people (6-10), coordinating the team to work towards a common goal, establishing a working plan, allocating resources, and assigning responsibilities.
  • Foster a culture of continuous learning and improvement, providing opportunities for team members to develop their skills and knowledge.
  • Take responsibility for the personal development and training of your team members, providing regular feedback and guidance to help them grow in their roles.
  • Encourage team members to take ownership of their work, promoting accountability and a sense of pride in their contributions.
  • Recognize and celebrate the achievements of team members, fostering a positive and motivating work environment.

c. Collaborating with wider Product and Engineering departments

  • Contribute to the product roadmap, helping to define the strategic direction and mission for the team.
  • Prepare for upcoming projects and participate in the prioritization process to ensure efficient workflow and resource allocation.
  • Collaborate with the product team beyond the technical development and delivery process, assisting with product launch and adoption to ensure successful rollout and user engagement.
  • Communicate and collaborate with other Engineering Managers and their teams, identifying and managing dependencies to ensure seamless integration and coordination.
  • Represent the team in various discussions with internal stakeholders, advocating for the team's interests and contributing to company-wide decision-making processes.

What technologies and tools does the WX team work with?

  • Programming languages - GO, Python, and TypeScript
  • Google Cloud Platform services - Kubernetes, Bigtable, BigQuery
  • Data Storage and Processing - MongoDB, Redis, Kafka
  • Software and Tools - Grafana, Sentry, Gitlab, Jira, Productboard, PagerDuty

The owned area encompasses various domains such as multi-variant testing, no-code/low-code web layer design, non-blocking JavaScript and, high-performance client-side scripts, high-throughput and low-latency API, tracking user behavior on websites, delivering third-party scripts into websites, tag management, and data layer. Therefore, having experience in these areas would be beneficial.

Your success story will be:

  • In 30 Days: Gain understanding of company processes, team dynamics, and key features. Establish regular 1-on-1 meetings with team members.
  • In 90 Days: Participate in project preparation and prioritization. Balance feature completeness, technical quality, and delivery speed in project execution. Ensure transparency in plans, progress, and findings.
  • In 180 Days: Set and support personal development goals for team members. Become a trusted expert in your field. Identify and optimize efficient paths to achieve your goals and the goals of your team.

You have the following experience and qualities:

  1. Professional— Proven experience in engineering leadership, project management, and software architecture.
  2. Personal — Demonstrates strong initiative, ability to work independently, excellent communication skills, and a commitment to continuous learning and improvement.

Professional experience

  • Proven experience as an Engineering Manager or similar role in a software development setting.
  • Strong analytical and problem-solving skills, with the ability to break down complex situations and evaluate alternative solutions.
  • Experience in leading a team in continuous delivery and testing, ensuring high-quality output.
  • Demonstrated ability to contribute to product roadmaps and strategic direction.
  • Experience in preparing for upcoming projects and participating in the prioritization process.
  • Strong knowledge of software architecture principles and practices.
  • Experience with Agile planning and methodologies.

Personal qualities

  • Excellent communication and collaboration skills, with the ability to tailor communication to diverse audiences and build consensus.
  • Proactive and persistent, with a strong initiative to seize opportunities and contribute to achieving goals.
  • Ability to foster a culture of continuous learning and improvement within a team.
  • Strong leadership skills, with the ability to set personal development goals for team members and guide them on their career paths.
  • Ability to balance feature completeness, technical quality, and speed of delivery in project execution.
  • Ability to identify and optimize efficient paths to achieve personal and team goals.

Excited? Join us and transform the future of commerce experiences.

More things you'll like about Bloomreach:

Culture:

  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our5 valuesand the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • TheBloomreach Glassdoor pageelaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coachIvo Večeřais available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

See more jobs at Bloomreach

Apply for this job

1d

Test Manager

BEUMER GroupSan Francisco, California, Remote
Design

BEUMER Group is hiring a Remote Test Manager

Job Description

General Responsibility

The Test Manager is responsible to conduct all testing and related commissioning activities on site as it relates to BEUMER's baggage handling solution deployment and execution within N.  America. This includes commissioning resource allocation and full scope program of work.

Responsibilities

•         Plan and prepare the 7 phases related to commissioning activities

•         Measure and report progress on commissioning and related testing phases

•         Validate that all commissioning documents / check-sheets are validated

•         Liaise with management regarding daily operations for on-time project execution

•         Liaise with 3rd party for request control and evaluation (e.g. electrical bonding)

•         Validate system performance

•         Attend and represent BEUMER during commissioning meeting with stakeholders

•         Follow and adjust the program of work and resources

•         Measure and report discrepancies with functional design

•         Request and coordinate with the client the interruption of service

•         Conduct customer acceptance training

•         Participate in the handover to customer support / hotline including any related training.

•         Carry out other assignments as requested from management or on-site teams.

Qualifications

5+ years of work experience in baggage handling systems and/or automated systems in material handling industries inclusive of direct and related commissioning experience.

•          Ability to successfully obtain and maintain an Airside Pass (Security Clearance)

•          High-level and low-level control competency

•          Excellent written and verbal communication skills with strong attention to detail

•          Ability to work in a fast-paced environment and manage competing priorities

•          Team player, personable and a winning attitude

•          Must be able to work various time schedules, including nights, weekends and holidays, as well as travel frequently to assigned airport project execution sites to ensure deliverables are met.

Pay range: $120,000 - $130,000 annually

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1d

Shift4 (formerly Finaro) | Senior Software Developer (Java)

SD SolutionsKyiv, UA Remote
nosqlsqlDesignjava

SD Solutions is hiring a Remote Shift4 (formerly Finaro) | Senior Software Developer (Java)

On behalf of Shift4, SD Solutions is looking for an experienced and highly motivated Senior Java Developerto join our fast-growing team of experts and be part of tomorrow's payment solutions.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

If you are looking for an opportunity to realize all your ambitions in comfortable conditions, keep reading.

As part of our continued growth, we’re looking for a top-talented Senior Developer to join our leading core team! Business-critical applications, Message brokers, Cloud, Continuous delivery, infinite scale, highly demanding and motivating environment, evolving into new technologies like Kafka, Hazelcast, and NoSQL are a quick taste of what we have to offer. The project involves a lot of business challenges we have to provide technical solutions for.

Scope of Responsibility:

  • Design, develop and maintain business-critical applications in the billing field.
  • Research and develop new technologies and approaches in the acquiring services field.
  • Solve challenging problems, while working in a highly dynamic & and technologically driven environment.

Requirements:

  • At least 5 yearsof Java design and development (server-side).
  • Good technical skills with a deep understanding of the development lifecycle, methodologies & best practices.
  • Ability to execute end-to-end from design to implementation.
  • Experience with SQL, and RDBMS.
  • Very good English skills.

As advantage:

  • Would be nice to have Kafka, Hazelcast, Spring, and Docker.
  • Good understanding of JVM Internals.

About the company:

Shift4 is a leading provider in the new emerging Fintech world. Guided by our vision, we create innovative, smart, and simple payments and financial solutions, providing merchants and consumers all around the world with a unified omnichannel payment platform. At Shift4 we work as one to design, develop, and launch new products and services.

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