Systems Administrator IT Operations 


We are seeking a Systems Administrator to join our IT Operations team with experience in managing systems in a complex computing environment. Applicants will be able to provide reliable and complex solutions to tickets that come from our internal customers and assist in maintenance efforts such as, upgrading existing systems, and work on projects to assist with Imperva systems operations. Responsibilities include deploying and troubleshooting systems running on disparate platforms (e.g. Windows, Linux, Mac, AWS, GCP, Azure). To be successful, you will need a strong technical background, be a creative problem solver, be motivated to
advance in the field, and to work well in a team-oriented environment.


Responsibilities

● Provide support, maintenance, and configuration for both internal and external customer-facing production systems, such as web and software servers
● Manage monitoring for critical and customer-facing systems
● Promptly respond to critical alerts and collaborate with the relevant teams to resolve, investigate, and document solutions
● Install, update, maintain and configure applications and systems to support Imperva’s IT Employee Technology team
● Review and resolve incident and problem tickets
● Assist with postmortem and root cause analysis processes for outages
● Assist with escalations from the different IT teams and end-users
● Collaborate within IT to create and update policies and procedures
● Participate in a rotational 24x7 on-call coverage to handle and resolve urgent issues
● Collaborate with the Information Security, Networking, and Infrastructure teams to
design and maintain secure technology at all times
● Train and mentor other IT team members
● Stay abreast of new technologies

Qualifications and Skills:

● Required: Minimum 3-5 years system administration experience supporting complex IT environments
● Critical thinking in complex environments with exceptional troubleshooting skills
● Ability to interact with end users to evaluate and solve problems.
● Detailed knowledge and experience with Windows Server, Windows 10 OS, MacOS, and Linux, including designing, installing, configuring, and maintaining such systems
● Knowledge in SCCM, creating packages, testing, deploying and running windows update cycles.
● Knowledge in JAMF, creating packages, testing, deploying and running Mac OS X update cycles.
● Knowledge of server virtualization technologies such as VMware and Cloud Services including AWS Workspaces.
● Ability to create clear and concise technical documentation.
● Quickly learn and comprehend new technical information.
● Motivated self-starter with a Can-Do Get-To-Yes attitude
● Experienced in scripting for Windows or Mac (both Big Plus); PowerShell and shell.
● Excellent written and oral communication skills in English.
● High organization skills with the ability to manage multiple initiatives at a time.
● Must be a team player.

This role is 100% remote

Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers


Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   

 
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About Imperva

Imperva is the comprehensive digital security leader on a mission to help organizations protect their data and all paths to it. With an integrated approach combining edge, application security, and data security, customers around the world trust Imperva to protect their applications, data, and websites from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva ahead of the threat landscape and integrate the latest security, privacy, and compliance expertise into our solutions.

Why Imperva? 

• We have experienced the following growth and achievements:
• Selling to over 6200 customers worldwide
• 500 partners in 100+ countries worldwide
• We are now a certified Great Place to Work®in Singapore.https://bit.ly/3Mi2a9E 
• Imperva has been named one of the coolest Cloud Security Vendors of 2023 by CRN!
• Imperva has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 8 consecutive years in Web Application and API Protection
• Imperva is also a leader in the Forrester Wave for DDoS Mitigation Solutions in 2021 with the highest score in the “current offering” category

To be successful in this role, the person will need to perform the following responsibilities and possess the following qualifications.

JOB SUMMARY

As a Engagement Leader,you will be proficient at leading the delivery of security and infrastructure projects and will be directly responsible for the program management, project management and project governance of those projects.  Above all else, you will drive project outcomes to ensure the customer realizes the value of Imperva Professional Services.  While technical project management is your key strength, possessing an appropriate level of technical understanding of the security landscape (on-premises and cloud) to successfully lead PS projects.

The types of projects performed by the Consulting and Professional Services team range from advisory and implementation engagements within the security domain using Imperva’s class-leading technologies.  Projects are executed in collaboration with a project team of architects and engineers, interfacing with customers that include large enterprises and SMEs. 

ESSENTIAL FUNCTIONS

• Responsible for project outcomes as the technical project manager
• Coordinate Imperva and customer teams to achieve project outcomes
• Leverage your project management skills to apply the necessary level of program management, project management and governance
• Be strongly outcomes-focused and customer-centric, with the ability to anticipate project and customer needs
• Manage the project team, milestones and goals
• Provide weekly status about the state of customer engagement, alerting management to potential issues impacting our ability to meet project timeline.
• Mentor develop and provide opportunities to members
• Assist and take charge of initiatives to further the development and improvement of the organization PMO practices
• Perform capacity forecasting, scheduling, planning against project timelines, budget and quality measures
• Ability to collaborate with and manage diverse cross functional teams for successful customer outcomes.
• Excellent verbal and written communication and documentation skills with great attention to detail and accuracy.
• Strong rapport and relationship building skills with both internal departments and external customers.
• A strong desire to learn new technologies and delivery excellent customer outcomes through technical expertise
• Solid problem-solving abilities coupled with a desire to take on responsibility
• Good communication skills and an ability to develop relationship with internal and external stakeholders
• Have an adequate understanding of Imperva cloud technologies and how to successfully implement those technologies on cloud platforms including AWS, Azure and GCloud.

ADDITIONAL RESPONSIBILITIES

• Supporting training and mentorship of PS team members
• Assist management on the state of our products, based on customer feedback, as seen through our end user’s eyes.
• Assist Manager on interviewing new Consulting Staff
• Assist Manager on providing requested feedback for performance appraisal evaluations.
• Conduct periodic training sessions whenever necessary for customers, partners, and internal staff

REPORTING RELATIONSHIPS

• Regional Director or Regional Manager
• Engagement Leaders will work directly with Principal Consultants, Consultants, Architects, Customer Success Managers and Sales team.

 
INTERACTIONS

• Works closely with the team and leadership to ensure that customers are receiving high-quality service
• Communicates to leadership on key customer engagements

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• 5+ years’ proven experience program/project managing infrastructure and/or security projects for organization(s)
• 6+ years of experience in a project-based delivery environment
• 3+ years of experience engaging directly with enterprise customers and SMB customers

EDUCATION AND EXPERIENCE: (Education, special training and years of experience required)

• Project management qualifications (e.g. PMP, Prince2)
• (preferred) Service management qualifications (e.g. ITIL Foundation)
• (preferred) Security clearance (or the ability to obtain).
• (preferred) Experience delivering projects on one cloud platform from AWS, Microsoft Azure or Google Cloud

 ACCOUNTABILITIES:

• Provide high quality consulting and advisory to Imperva customers that meet our customers’ required capabilities.
• Escalate high impact problems / key customer account-related issues to the management team and/or Development.

Our Company:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of you business. 

Learn more: www.imperva.com, our blog, on Twitter

Rewards:Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  

#LI-Hybrid
#LI-SJ1

About Imperva

Imperva is the comprehensive digital security leader on a mission to help organizations protect their data and all paths to it. With an integrated approach combining edge, application security, and data security, customers around the world trust Imperva to protect their applications, data, and websites from cyberattacks. Imperva Threat Research and our global intelligence community keep Imperva ahead of the threat landscape and integrate the latest security, privacy, and compliance expertise into our solutions.

Why Imperva? 

• We have experienced the following growth and achievements:
• Selling to over 6200 customers worldwide
• 500 partners in 100+ countries worldwide
• We are now a certified Great Place to Work®in Singapore.https://bit.ly/3Mi2a9E 
• Imperva has been named one of the coolest Cloud Security Vendors of 2023 by CRN!
• Imperva has been in the Leader’s Quadrant of the Gartner Magic Quadrant for 8 consecutive years in Web Application and API Protection
• Imperva is also a leader in the Forrester Wave for DDoS Mitigation Solutions in 2021 with the highest score in the “current offering” category

To be successful in this role, the person will need to perform the following responsibilities and possess the following qualifications.

You will be people-oriented by nature and enjoy working in a collaborative environment with your team. You should be driven toward constant improvement of the practice, the product and the organization.

Beyond your great attention to your clients, you will:

• Ensure that Imperva products are deployed and operating to meet customers’ expectations
• Provide customers with progress reports and other project documentation
• Troubleshoot technical issues with the help of the Support Team

To be successful, you should have:

• Strong technical skills and solid experience working with Internet Security, Networking Technologies and Relational Databases
• Experience delivering training to post-sales customers and partners
• Ability to scope, design, document and implement integration requirements
• Self-starter and independent, but also able to work within a team environment, helping out when needed on various deployments
• An aptitude for mastering new software applications
• Ability to understand and communicate concepts quickly, succinctly and accurately
• Highly motivated, driven and passionate about technology, training and customer success
• Able to plan for and deliver a project on a specific deadline

Successful candidates will have at least two of the following:

• Reasonable knowledge of Databases such as MS-SQL, Oracle, MySQL, DB2, Big Data or NOSQL platforms
• Reasonable knowledge of operating systems such as Linux, Windows, and VMware ESX
• Reasonable knowledge of Web Servers such as IIS, Apache and Tomcat

The qualifiers for the role include these items:

• 3+ years of experience in a Consulting or similar position
• Security clearance (or the ability to obtain) desired.
• Understanding the function of TCP/IP, HTTP, Load balancers, proxies and firewalls. Expertise is not required, but an overall understanding of how they work is necessary.
• Required travel (approximately 80%) within the region, and internationally when needed
• Fluent in English -- both written and verbal—required; Additional languages highly desired.
• Willing and capable of working from home

Our Company:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of you business. 

Learn more: www.imperva.com, our blog, on Twitter

Rewards:Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  

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#LI-SJ1

Senior Security Engineer

The Opportunity

Imperva is looking for a passionate Senior Security Engineer to join our global InfoSec team.  As a senior member of Cyber Security Operations Center (CSOC) team, you will be working with other seasoned security professionals using state-of-the-art security tools and techniques to detect, prevent, investigate, and respond to security threats and attacks against our corporate and production environments.  You will be in the first line of defense, expected to have extensive knowledge on different security domains and policies with hands-on experience.  You are also expected to work with other business units to provide security guidance and training.

This is a remote position that requires on-call rotation to cover 24 x 7 security monitoring.

Responsibilities

• Monitor, investigate, and triage security events when occur to maintain and mature our threat modeling
• Manage InfoSec ticket queue to conduct investigation, and document resolution
• Proactive network, endpoint, and email monitoring to hunt for suspicious activity and threat
• Perform threat research and prepare threat reports regularly
• Perform threat hunts and prepare hunt reports
• Develop security log correlation threat detection alerts and dashboards using SIEM
• Configure and manage security tools such as SIEM, email protection, EDR, DLP and vulnerability scanner
• Perform security gap and risk analysis quarterly
• Generate, review, and evaluate vulnerability findings
• Review and investigate DLP events
• Document, investigate and escalate security incidents
• Work closely with IT and other business units to review system configuration and integration
• Work with internal teams to develop and implementsecurity standards and best practices for the whole organization
• Perform 3rd party security assessments for new and renewing vendors

 
Qualifications

• 5+ years of experience in InfoSec field OR 7+ years of experience in an IT Operations role with InfoSec exposure
• 3 years of hands-on experience with Splunk Enterprise Security or other SIEM tools
• 3 years of working experience in security alert monitoring and investigation
• 3 years of hands-on threat hunt experience
• Strong understand of MITRE ATT&CK techniques
• Ability to interpret security logs and network traffic to identify attack pattern and recognize typical attack scenarios
• Strong knowledge in email, network, and endpoint security
• Strong contributor with prior global team experience
• Knowledge of data security architecture, data classification, and writing policies
• Strong organization skills, ability to work independently and manage time effectively

• Maintain strong knowledge of recent security vulnerabilities, attack vectors, attack methods, and remediation techniques.
• Develop security standards and best practices for the organization.

• Solid verbal, written and interpersonal skills to enable effective cross-department communications
• Previous experience administering security infrastructure is a major plus
• Knowledge of cloud security architectures, strategies, and standards is a plus

Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   

#LI-Remote
#LI-VL

Role: Counsel

Why Imperva Legal? 

• Small and nimble legal team means you can make a great impact 
• Complex product and services sales model and global, cross-functional operating teams will allow you to greatly expand your experience and expertise 
• Transparent, innovative management and collaborative atmosphere 

Why You? 

• You aim to be a key contributor and innovator
• You enjoy working with sales and driving top line growth for the business  
• You have a solid foundation in your area of expertise, but can issue spot in diverse areas of law
• You are confident in your judgment, but open to feedback and collaborative decision-making 
• You’re an excellent communicator and eager to innovate 

The Opportunity
You are an experienced counsel with expertise in contract negotiation, operationalizing data privacy regulations, and supporting varying business needs. While privacy will be a core aspect of your day to day responsibilities, other legal and compliance work is included with this role.  For example, this role would also support regulatory, policy, audit, and security incidents, as needed.  You work well in a fast-paced, challenging environment as part of a dynamic team of professionals and have the ability to communicate effectively in group settings and before senior management. You will report to Imperva’s Deputy General Counsel & Global Data Privacy Officer.

Your Responsibilities
You must be a self-motivated team player with the ability to identify and resolve legal issues, balance legal and business concerns and draft and negotiate privacy-related agreements. Experience with issues pertaining to domestic and international enterprise software licensing and data privacy is preferred. 

• Develop and implement privacy related processes and controls within the organization
• Provide support to Imperva’s commercial legal team in the negotiation of customer contracts
• Anticipate problems and initiate actions to ensure issues are addressed efficiently
• Provide legal support for procurement and various business units regarding negotiation of vendor agreements
• Maintain and revise corporate policies as needed
• Support the corporate compliance trainng program
• Maintain and revise template privacy-related agreements as required

Minimum Qualifications

• Qualified attorney in your jurisdiction
• Minimum of 5 years of legal experience at technology companies and/or law firms
• 1-2 years experience with data privacy related issues
• Familiarity with a wide variety of commercial, licensing, hardware, services and other software related agreements, including data privacy terms
• High integrity, well organized and able to manage numerous projects simultaneously
• Clear and concise written and oral communication skills and significant experience in working closely with both internal clients and customers/partners/suppliers
• The ability to perform well under tight deadlines and thrive in a fast-paced environment
• Must be flexible and able to react promptly
• Understanding of contract and negotiation principles in the business and legal context
• A team-oriented style yet are able to work with little or no supervision
• Able to apply sound business judgment
• CIPP certification preferred

Our Company:

Imperva is the cybersecurity leader whose mission is to help organizations protect their data and all paths to it. Customers around the world trust Imperva to protect their applications, data and websites from cyber attacks. With an integrated approach combining edge, application security and data security, Imperva protects companies through all stages of their digital journey. Imperva Research Labs and our global intelligence community enable Imperva to stay ahead of the threat landscape and seamlessly integrate the latest security, privacy and compliance expertise into our solutions. Learn more on the Impervawebsiteor companyblog, and follow Imperva onLinkedInandTwitter.

Benefits:

Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work incybersecurity. Learn about Imperva products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:

Imperva is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.
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Product Support Engineer- Data Security

Customer Success

Data Security is essential for any business, large or small, and they need to have a security partner they can trust and grow with. Imperva is that partner.   

Imperva is committed to data security and is a recognized leader in both Application and Database security, appearing the Gartner’s magic Quadrant as a leader in Application Security, WAF, since a WAF quadrant was introduced. Imperva is also recognized as an established leader in Database Security.

The Opportunity

Being a leader in Data Security, Imperva is positioned so that it can protect in any environment; on-sight, public cloud and hybrid. Imperva currently supports the 3 major cloud providers Azure, AWS, and Google Cloud. Imperva’s hybrid solution allows customers to manage an on-sight and cloud deployment from a central management platform.

Imperva recognizes that customers are aggressively moving to the cloud, and therefore Imperva is delivering cloud based solutions to ensure they retain and enhance the security profile they had with their on-site deployments.

Imperva is looking for individuals who want to be a part of securing these dynamic environments and grow with Imperva as we expand our coverage and provide the latest in security methodologies.

A Product Support Engineer (PSE) is a member of a global team of support engineers that is dedicated to providing superior support and enabling customers to customize their defenses to fit their environment. A PSE also engages with all Customer Success teams within Imperva, and often is looked too, to drive solutions with the customer in mind.

Responsibilities:

• Handling level 2-3 support cases, working directly with Imperva customers, partners and Sales Engineers.Assess the severity and criticality of issues as they present themselves
• Perform Case Management, customer communication and proactive follow ups through our CRM system.
• Prioritize investigation efforts to attack the highest priority problems first.
• Escalating customer’s technical product issues to the Imperva Engineering department and working with them to achieve a resolution
• Maintain a solid understanding of existing Imperva product offerings, while tracking new feature releases.
• Contribute to the Imperva knowledge base, writing guides, technical how-to articles, etc.
• Participate in rotating weekend on-call shift schedule

Required Skills:

• BSCS Degree or equivalent experience.
• Ability to clearly communicate in English both verbally and in writing
• Minimum 3 years of high-level Technical Support experienceAdditional experience working with Security or Network related products is preferred

• Support experience with a record of delivering customer satisfaction
• Solid support experience working with technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls
• Experience with troubleshooting tools such as tracert, tcpdump, and Wireshark
• Troubleshooting experience with Relational Databases (MsSQL, Oracle, MySQL, DB2) is desirable.
• Prior hands on experience with Linux and other Unix operating systems.
• Highly motivated with the ability to work independently and in a team environment.
• Well-organized with the ability to multi-task and prioritize with minimal supervision.
• Excellent problem solving skills with a strong sense of customer commitment.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to understand and communicate concepts quickly, succinctly and accurately.
• Demonstrated aptitude for learning new technologies while leveraging past experience

Desired Skills:

• Experience with troubleshooting and deploying cloud solutions like those offered by AWS, Azure, and Google Cloud
• Knowledge of a scripting language such as Perl, Python, Shell, Regex
• Experience with SQL
• Experience with Container deployments and virtual storage solutions

Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business.  Learn more: www.imperva.com, our blog, on Twitter.

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   

#LI-Remote
#LI-JL2

Job Description

We are looking for a driven product marketer who has a passion for identifying the intersection of customer pain points, market requirements and product value. In this role, you will work closely with cross-functional teams including Product Management, Marketing, and Sales to effectively communicate the value of our products to our target buyers and to establish Imperva’s position in the market.  

As a Product Marketing Manager GTM, you will be responsible for positioning Imperva’s Application Security product portfolio, crafting messaging that resonates with target buyers and driving our thought leadership strategy. You will also define our campaign strategy and partner with demand generation to execute. 

The successful candidate will need to combine an understanding of the market, customer needs and the product portfolio with the creative aspects of positioning technology through stories that are compelling, authentic and engaging. They will see the total business picture and have a well-developed sense of accountability and a personal commitment to success.

Key Responsibilities 

• Establish Imperva’s position in the market by driving strategy on thought leadership, analyst relationships and product announcements
• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind their decisions
• Develop differentiated positioning and messaging that resonates with our target personas and cascade that messaging across all  internal, market and customer-facing content
• Translate product functionality and technical details into user benefits and value 
• Drive campaign strategy, messaging and content and partner with demand generation to successfully execute, measure and optimize
• Assess the effectiveness of marketing programs and report back to the business on required changes

Requirements and Skills

• 6+ years product marketing experience with knowledge of marketing for both new products and iterative releases of existing products
• Proven ability to analyze complex situations and reach conclusions through fact-based decision making
• Excellent storytelling skills with exemplary written and verbal communication abilities
• Ability to translate technical concepts into successful product and marketing materials
• Proven leadership in managing cross-functional activities as a leader and as contributor
• Demonstrated ability to prove what is or isn’t working and adjust accordingly by setting targets and measuring KPIs 

Our Company:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.

Benefits:

Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, salary continuance for adoption or birth of a child and more, and more. It’s an exciting time to work in the security space. Check out our products and services atwww.imperva.com and career opportunities at www.imperva.com/careers 

Legal Notice:

Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  

#LI-Remote #LI-VL1

Senior Business Systems Analyst:

Imperva is seeking a Senior Business Analyst with strong experience in business requirements analysis and definition. The Senior Business Analyst is responsible for translating business requirements into technology requirements, working closely with business teams, IT solutions architects as well as IT delivery teams to design, develop, and deploy large-scale enterprise solutions. The Senior Business Analyst wears many hats on projects and is responsible for everything from requirements gathering, testing, training, and post deployment support.

Responsibilities

• Work with end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of technology solutions
• Work collaboratively with team members to design a solution that will meet business requirements and fulfill user stories
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings including requirement sessions, system demos, user acceptance testing, and end user training
• Conduct meetings and presentations to share ideas and findings.
• Document and communicate results.
• Effectively communicate insights and plans to cross-functional team members and management.
• Ensure solutions meet business needs and requirements.
• Perform testing.
• Prioritize initiatives based on business needs and requirements.
• Monitor deliverables and ensure timely completion of projects.

Qualifications & Skills

• Bachelor's degree in business or related field or an MBA.
• A minimum of8years of experience in business analysis or a related field.
• Prior Salesforce CRM Service Cloud experience is Must; Salesforce CPQ experience is a plus
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills.
• Experience creating detailed reports and giving presentations.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.
• Previous experience in a technology/Software organization is strongly preferred
• Self-motivating and able to work independently with the ability to quickly learn and adapt to new processes and technologies in order to meet business needs and drive business value
• Must be a team player and able to work collaboratively with and through others

Our Company:
Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more: www.imperva.com, our blog, on Twitter.

Rewards:
Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It’s an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers

Legal Notice:
Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.   

#LI-Remote

Salesforce Administrator

The SFDC Administrator will be responsible for the design, configuration, development, testing, documentation, and deployment of CRM solutions on the salesforce.com platform, specifically related to SFDC CPQ module and customer portal

This is a full-time position in the remote working environment to be able to work in PST time zone and will report to the Salesforce Team Manager.

Primary Responsibilities

• Communicating with other SF Engineers, Salesforce Administrators, Project Managers or clients to determine SFDC needs, design solid project strategies and ensure effective cooperation throughout all phases of development, testing and deployment.
• Creating, maintaining and enhancing workflows, functions and configurations within the Salesforce environment.
• Maintaining security including sharing rules and security levels.
• Designing, coding and implementing custom solutions within Salesforce platform.
• Developing software solutions using Salesforce API framework and 3^rd party APIs.
• Testing functionality and stability of application.
• Providing System administration support of internal as well as customer-facing Salesforce portals
• Coordinating the evaluation, scope and completion of new development requests
• Demonstrate abilities with APEX triggers and classes, Visualforce, JavaScript, flow designer, Lightning components
• Handle all basic administrative functions including fixing data records, user account maintenance reports and dashboards
• Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment.
• Transfer record ownership due to changes in job responsibility or territory coverage.
• Maintain security including sharing rules and access privileges.
• Create and maintain user permissions, roles, profiles and hierarchies.
• Configure products, Price Lists and Price List Items for use within CPQ.
• Document and train staff on system best practices and processes

Qualifications:

• 4+ years dedicated Salesforce Administration
• 1+ years dedicated SFDC admin experience
• Functional working knowledge of Salesforce with the ability to do some functional changes and reporting with the application.
• Exceptional communication skills in English– written, presentation skills, etc.
• Strong data management abilities including excellent skills on writing complex SOQL queries to extract data for farther analysis
• Excellent communication, analytical, problem-solving and organizational skills to help translate business concepts to technical projects, and vice versa
• Understanding of Software Development Life Cycle (SDLC) or relevant framework
• Strong understanding of Salesforce.com best practices and functionality
• Understanding of Salesforce Billing and Salesforce CPQ module is desired. 

Our Company:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more:www.imperva.com, ourblog, onTwitter.

Benefits:

Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, salary continuance for adoption or birth of a child and more, and more. It’s an exciting time to work in the security space. Check out our products and services atwww.imperva.com and career opportunities atwww.imperva.com/careers 

Legal Notice:

Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.  

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