Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

We're seeking a talented Senior Manager, Product Designto join our team. You'll collaborate closely with cross-functional teams to develop, refine, and evolve the platform that serves our expansive two-sided freelancer marketplace. Armed with your extensive expertise, you'll play a pivotal role in steering the success of our endeavors while delivering exceptional user experiences for freelancers and clients alike. Our mission is to facilitate seamless connections between customers and relevant results, fostering trust through welcoming, intuitive, and efficient experiences.

By joining our collaborative and tight-knit community of UX, product, engineering, research, content design, AI, machine learning, and analytics professionals, you'll immerse yourself in a culture that values purpose-driven design, attention to detail, and mutual support. Here, you'll have the autonomy and support you need to craft meticulously designed solutions that enrich the experiences of millions of users on the world's leading work marketplace.

Your Responsibilities:

Manage Your Team:

• Foster success through leadership and practices like team rituals, coaching, performance management, feedback, and skill development.
• Provide clear growth paths for designers while maintaining standards and visibility.
• Proactively enhance processes, share strategies, and connect business goals to design work.

Manage the Work:

• Ensure team efficiency and high-quality outcomes by modeling and supporting best UX practices.
• Oversee all aspects of UX (e.g., research, design, strategy, execution) and establish a strong feedback culture.
• Facilitate alignment through reviews and support the product development lifecycle (PDLC) stages from planning to launch.

Design Strategy & Leadership:

• Shape UX strategy to meet customer needs and business goals.
• Build empathy for users, suggest improvements, and ground design decisions in data.
• Lead experiment design with clear hypotheses and qualitative/quantitative measures.

Partnership:

• Collaborate with PM and Eng leads on strategy, roadmaps, and execution.
• Align cross-functional partners through shared understanding, clarity in prioritization, and streamlined processes.
• Cultivate relationships through regular meetings with Sr PM, VP, and Eng leads.

Additional:

• Up to two annual trips to the San Francisco office for leadership events.

What it takes to catch our eye:

• Proven track record as a Product Design or UX manager in a cross-functional UX team, dedicated to the complete UX design and development lifecycle of several successfully launched features and products
• A self-starter, owner mindset that proactively drives improvements in process, product, and how teams collaborate
• Ability to work seamlessly with product, research, engineers, operations, and customers
• Experience architecting system-wide design solutions that satisfy both product and engineering requirements
  Prior experience designing for search and recommendation systems, mobile design, and/or messaging is a plus. 
• Experience designing for AI and ML products is a plus.

Come change how the world works.

At Upwork, you'll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals. While we have physical offices in San Francisco and Chicago, currently, we also hire full-time employees in 19 states in the United States.

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upworkpage to learn more about our benefits and the employee experience.

Check out our Careers page to learn more about the employee experience.

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Additionally, a criminal background check may be run on a candidate after a conditional offer of employment is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Khan Academy is seeking an experienced and versatile Math educator to serve as a grades 3-8 Math Content Creator. This is a fixed-term position with an expected term of 24 months. By offering high quality standards-aligned Math lessons for free, we hope to empower millions of students to take charge of their futures and improve their lives.

As a Content Creator, you’ll leverage your intuition for what matters to deliver high quality learning content, robust coverage, and usage. You’ll own and drive content creation and curation on some courses, and contribute to similar efforts on courses driven by others. You won’t be working in isolation; you’ll be working closely with other members of the content team, other teams at KA, and external contributors.

Our content team includes content creators from around the world who make our videos, articles, and practice questions. Today, our courses include nearly every math topic from K-14, science and humanities content covering high school and early college, test prep for several national exams, and much more! In the years ahead, we want to double down on making our courses great in classrooms and help push online education to the next level.

What you’ll do:

• Work with the content team to expand our Mathcourses by leveraging market research, your subject matter expertise, and your intuition for learner needs
• Develop course scopes and sequences, including units, lessons, and content assets (articles, videos, and exercises)
• Create and curate high quality content on schedule, designing and developing new standards-aligned exercises and articles, leveraging pre-existing resources from Khan Academy and third parties, and scripting (and possibly recording) engaging lesson videos 
• Be accountable for content from any contractors and 3rd parties used to build out the courses you’re working on
• Track the performance and usage of content in the courses in your purview
• Leverage analytics, community features, and campaigns to attract and retain learners
• Learn and use our content management system to improve existing courses and build new courses 
• Act as an editorial expert by reviewing new content, participating in the maintenance of existing content, and working with partners
• Contribute to the long-term strategic direction of Khan Academy’s content efforts by improving upon our processes around content sourcing, sharing insights with other members of the team, and advocating for learners

WHAT YOU BRING

• Proven ability to create high-impact learning content in your discipline (minimum of 2 years of content development experience in grades 3-8 Math subjects including Algebra I).
• Strong intuition for how students like to learn and insight into common misconceptions (minimum of 2 years of relevant teaching/tutoring experience)
• Previous edtech experience developing math content is a plus 
• Experience and aptitude working with multiple standards sets (e.g. CCSS, State Standards etc.) to ensure coverage and alignment during course development and curation.
• Desire to teach at scale, engage with a broad array of learners, and question your assumptions about what's most important for learners
• Desire to leverage online tools to publish quickly, gather user feedback, and iterate on content
• Highly analytical and able to make tough prioritization calls in service of most critical metrics
• An entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action
• Strong interest in building replicable systems and minimizing reinvention of the wheel
• Experience leading collaborative work on time-sensitive projects
• Impeccable command of written communication; an energetic can do attitude as a fluent and efficient content creator, a keen editorial eye for high quality text in exercises and articles, and a knack for empowering, supportive peer review.
• Meticulous attention to detail and time management skills
• Project management skills (e.g. fluent with Google docs and spreadsheets and other tools) and a willingness to learn new tools
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $96,000 USD / $104,760 -  $130,815.14 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Khan Academy is seeking an experienced and versatile Math educator to serve as a Secondary Math Content Creator. This is a fixed-term position with an expected term of 24 months. By offering high quality standards-aligned Math lessons for free, we hope to empower millions of students to take charge of their futures and improve their lives.

As a Content Creator, you’ll leverage your intuition for what matters to deliver high quality learning content, robust coverage, and usage. You’ll own and drive content creation and curation on some courses, and contribute to similar efforts on courses driven by others. You won’t be working in isolation; you’ll be working closely with other members of the content team, other teams at KA, and external contributors.

Our content team includes content creators from around the world who make our videos, articles, and practice questions. Today, our courses include nearly every math topic from K-14, science and humanities content covering high school and early college, test prep for several national exams, and much more! In the years ahead, we want to double down on making our courses great in classrooms and help push online education to the next level.

What you’ll do:

• Work with the content team to expand our Mathcourses by leveraging market research, your subject matter expertise, and your intuition for learner needs
• Develop course scopes and sequences, including units, lessons, and content assets (articles, videos, and exercises)
• Create and curate high quality content on schedule, designing and developing new standards-aligned exercises and articles, leveraging pre-existing resources from Khan Academy and third parties, and scriptingengaging lesson videos 
• Be accountable for content from any contractors and 3rd parties used to build out the courses you’re working on
• Track the performance and usage of content in the courses in your purview
• Leverage analytics, community features, and campaigns to attract and retain learners
• Learn and use our content management system to improve existing courses and build new courses 
• Act as an editorial expert by reviewing new content, participating in the maintenance of existing content, and working with partners
• Contribute to the long-term strategic direction of Khan Academy’s content efforts by improving upon our processes around content sourcing, sharing insights with other members of the team, and advocating for learners

WHAT YOU BRING

• Proven ability to create high-impact learning content in your discipline (minimum of 2 years of content development experience in secondary Math subjects with a focus on Algebra 2, Precalculus, Calculus, and AP math courses. 
• Strong intuition for how students like to learn and insight into common misconceptions (minimum of 2 years of relevant teaching/tutoring experience)
• Previous edtech experience developing math content is a plus 
• Experience and aptitude working with multiple standards sets (e.g. CCSS, State Standards etc.) to ensure coverage and alignment during course development and curation.
• Desire to teach at scale, engage with a broad array of learners, and question your assumptions about what's most important for learners
• Desire to leverage online tools to publish quickly, gather user feedback, and iterate on content
• Highly analytical and able to make tough prioritization calls in service of most critical metrics
• An entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action
• Strong interest in building replicable systems and minimizing reinvention of the wheel
• Experience leading collaborative work on time-sensitive projects
• Impeccable command of written communication; an energetic can-do attitude as a fluent and efficient content creator, a keen editorial eye for high quality text in exercises and articles, and a knack for empowering, supportive peer review.
• Meticulous attention to detail and time management skills
• Project management skills (e.g. fluent with Google docs and spreadsheets and other tools) and a willingness to learn new tools
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $96,000 USD / $104,760 -  $130,815.14 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

Nextiva is seeking a Product Manager to join our growing team. As a Product Manager, you will be responsible and accountable for:

• Developing and harvesting product ideas by processing customer and user needs
• Prioritizing the feature backlog by keeping in mind the bigger business objectives
• Successful execution, delivery, and adoption of the product(s) and features

An ideal candidate:

• Will act as the point person for the Business, Development Teams, and the UX Teams
• Actively gets involved with product planning, UX Research, and Design
• Is self-directed, not afraid to ask questions, a team player, and is motivated to continually work towards the best possible product solutions for Nextiva’s customers
• Attention to detail, coordination on multiple projects, the ability to adjust quickly to changing product priorities, as well as the ability to anticipate or research customer needs and account for those in the product are all important skills to be successful in this role.

Key Responsibilities

• Work effectively with and build relationships between yourself and the developer teams that you manage, even if the individuals on your teams do not report directly to you. You are the point person between developers, QAs, project managers, and product designers.
• Manage & drive product initiatives and associated features and be able to effectively manage your dev teams’ backlogs to match those priorities. This includes taking part in product planning and roadmap creation.
• Account for the customer’s voice when making changes or improvements to the product. Consider customer needs by reviewing customer existing data in Power BI, Salesforce, and Pendo. Be proactive about requesting research from the UX research team and conducting competitive analyses as needed. 
• Focus on **self-serve onboarding** for customers and end-users across the platform, including onboarding for the full platform and various channels.
• Work closely with project managers and dev managers on your teams to create sprint plans and manage the team workloads.
• Be able to write clear and detailed product initiatives, feature/epics, story’s, design requests, and bug tickets within Jira for developers, product designers, QA/QE team members.
• The Product Manager works closely with design and developers with ideas of what is needed by customers, to provide clear direction.
• Attend or lead meetings and refinement/grooming sessions for product feature stakeholders to ensure everyone is aligned on upcoming or current product changes.
• Participate in ideation and discovery sessions for product initiatives and features.
• Product Design, Product Research, Product Marketing, and Product Managers drive these sessions.
• Review and include NPS, customer feedback via Pendo, customer escalations, and partner suggestions into your dev team’s backlogs.
• Integrate feedback on **packaging**, **billing**, **system admin reporting**, and **broader administrative and provisioning** experiences.
• Identify and communicate potential issues with priorities or sprints to product leadership.
• Collaborate and communicate with other product managers at Nextiva to ensure everyone is aware of your dev teams’ efforts and how it may affect the work of other teams. Facilitate guild meetings to accomplish this.
• Keep the Product Marketing team in the loop on product releases. You will work closely with them on market research, product positioning, and customer communication.
• Work closely with Customer Support; help write how-to articles and contribute to runbook creation.
• Support internal and external training efforts.
• Be a self-starter; this role will often be self-directed, requiring an individual with a can-do attitude who is willing to learn new skills and can thrive in a fast-paced environment.

Qualifications

• 8-10 years’ experience in a Product Manager or Project Manager role at a technology company
• Bachelor's degree
• Deep understanding of customer needs, market offerings, competitive position, feature requirements, and business model to ensure a viable & profitable product
• Ability to effectively communicate and manage multiple competing priorities
• Training and presentation experience with stakeholders or coworkers
• Experience working closely with stakeholders to deliver high-profile product features
• Familiarity with packaging products in tiers, user management, tenant provisioning, dashboard reporting, and analytics
• Ability to deliver projects quickly, reacting to tactical high-impact changes that require strategic solutions
• Meticulous attention to detail, which shows throughout your completed Jira tickets and other tasks
• Strong interpersonal, collaboration, and organizational skills
• Leadership, ownership, conflict resolution, and accountability must be strengths
• Excellent time and project management skills
• Ability to work in a fast-paced, rapidly changing environment
• Excellent written, verbal, and presentation skills
• High proficiency in instructional writing and technical writing; as it relates to writing product briefs as well as Epic and Story tickets for developers, product designers, and QAs

Software Proficiency:

• Microsoft/Google products (required)
• Jira & Confluence (required)

Bonus Points For:

• Scrum, Kanban, Agile certifications
• Experience with agile environments
• First-hand QA/QE experience and/or software engineering/software development experience
• Master’s Degree in any related field
• Full-stack platform and cloud experience that includes a broader scope in admin and provisioning

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

The expected hiring range is $115,000 - $204,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? -Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-JG1 #LI-Remote

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $126,000– $197,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Product Design Manager to join our Core and Mobile Design team. This role will manage and inspire a team of product designers based in our Berlin hub and partner closely with cross-functional teams in Product, UX Research, Data Science, and Engineering to shape the future of AI-powered communication tools.

As Product Design Manager in our Berlin hub, you will play a critical role in leading a team of designers working on the next generation of core Grammarly experiences. In addition to leading the design team daily, you will build and foster a culture of creativity, craft excellence, trust, and continuous growth while maintaining a high level of quality through leading by example. You will work closely with the Head of Design for Core and Mobile to ensure strategic alignment with the broader design team and overall company strategy.

In this role, you will:

Leadership: Manage, empower, and grow a team of IC designers ranging from mid- to staff level.

• Act as a design site lead for Berlin: You will be responsible for building and maintaining a strong and supportive design culture in our Berlin hub, inclusive of designers from other teams. You will also foster close relationships and connections with designers and design leadership in North America.
• Be a strong cross-functional partner: You’ll build close partnerships with key stakeholders across engineering, product, and design. Drive cross-functional alignment and collaboration as part of a leadership team.
• Lead by example: You’ll own and provide creation direction for key product surfaces, and contribute as a hands-on designer on high-impact opportunities.

Qualifications

• Extensive experience in UX design, with a solid foundation in digital product design in fast-paced, iterative environments.
• Experience managing and sustaining a high-performing design team.
• Has expertise in advanced design methods and strong aesthetic sensibilities
• Has a prototyping mindset, communicates ideas through interactive mocks or rough functional prototypes, and can mentor and teach other designers prototyping tools and methodologies.
• Exceptional communication and storytelling skills, with the ability to translate complex product requirements into a compelling vision that influences senior leadership
• Proven experience in taking products from initial concept to launch
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Support for you, professionally and personally

• Professional growth:We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.
• A connected team: Grammarly builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture supported by our EAGER (ethical, adaptable, gritty, empathetic, and remarkable) values. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Grammarly Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 
• Comprehensive benefits for candidates based in Germany:Grammarly offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply. Grammarly is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

For more details about the personal data Grammarly collects during the recruitment process, for what purposes, and how you can address your rights, please see the Grammarly Data Privacy Notice for Candidates here.

#LI-AF1

Grammarly offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Grammarly

Grammarly is the world’s leading AI writing assistance company trusted by over 30 million people and 70,000 teams. From instantly creating a first draft to perfecting every message, Grammarly helps people at 96% of theFortune 500 and teams at companies like Atlassian, Databricks, and Zoom get their point across—and get results—with best-in-class security practices that keep data private and protected. Founded in 2009, Grammarly is No. 14 on the Forbes Cloud 100, one of TIME’s 100 Most Influential Companies, one of Fast Company’s Most Innovative Companies in AI, and one of Inc.’s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we’re looking for a Principal Product Designer to join our Core Design team. This role will lead the work of critical new product offerings, mentor and inspire the broader design team, and partner closely with cross-functional teams in Product, UX Research, Data Science, and Engineering to shape the future of AI-powered communication tools.

As Principal Product Designer in our San Francisco hub, you will partner directly with senior leadership to create the next generation of offerings from Grammarly. You will play a critical role in exploring, defining, and designing novel interfaces for interacting with AI, and your work will influence the entire core product. In addition to leading through craft, you will mentor other designers, and help build and foster a culture of creativity, product excellence, and trust. 

In this role, you will

• Own and provide creation direction for key product surfaces and act as the lead designer on high-impact projects.
• Help define the next generation of strategy and product offerings from Grammarly, including providing input on brand and design language, in addition to core product design.
• Collaborate closely with senior product- and design leaders to continuously evolve and materialize the long-term vision for Grammarly.
• Mentor and help elevate the craft of designers across Core and Mobile.
• Build close partnerships with key stakeholders across engineering, product, and design. Drive cross-functional alignment and collaboration as part of a leadership team.

Qualifications

• Extensive experience in UX design, with a solid foundation in digital product design in fast-paced, iterative environments.
• Has expertise in advanced design methods and tools.
• Has exceptionally strong aesthetic sensibilities.
• Has a prototyping mindset, communicates ideas through interactive mocks or rough functional prototypes, and can mentor and teach other designers prototyping tools and methodologies.
• Exceptional communication and storytelling skills, with the ability to translate complex product requirements into a compelling vision that influences senior leadership
• Proven experience in taking products from initial concept to launch.
• Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
• Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations. 

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.  

Zone 1: $305,000 – $372,000/year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).

#LI-MG1

As Sr. UX Designer II, you’ll support the configuration and ingestion of designated structured, unstructured, and semi-structured data repositories into capabilities that satisfy mission partner requirements and support a data analytics and DevOps pipeline to drive rapid delivery of functionality to the client.  Oversee the visualization of dashboards and data ingestion for end-users.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Drive solution development through translation/transformation of user research information into actionable user interface requirements and workflows.
• Design based on usability metrics and customer feedback to facilitate data-driven decision making.

What you’ll need to succeed:

• Active Top-Secret clearance with the ability to obtain SCI
• Bachelor’s degree plus 7-10 years' experience, or a Masters Degree plus 5 years of experience.
• Experience with usability testing, including preparing test plans and associated wireframes, facilitating test sessions, analyzing data, and reporting and presenting results
• Experience with creating and documenting information design concepts and solutions by various means, including wireframes, prototypes, and task flow diagrams
• Must possess excellent written and oral communication skills and demonstrate experience and capability to make presentations to and interact with end-users.
• Must have prior experience conducting user interviews, and contextual inquiries.
• Experience with user tracking and metrics tooling such as Matomo
• Experience with visualization of user metrics using Qlik and/or Tableau

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

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As Sr. Software Developer I, you’ll customize and configure ServiceNow Asset Management functionality, ensuring it meets organizational requirements and aligns with best practices. This role focuses on developing, deploying, and maintaining advanced solutions within the ServiceNow platform to optimize asset management processes. The ideal candidate will bring deep technical expertise in ServiceNow development and a strong understanding of IT Asset Management (ITAM).

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Design, configure, and customize the ServiceNow Asset Management module to meet business needs and technical requirements.
• Implement workflows, business rules, UI actions, and client scripts to automate asset management processes.
• Integrate the ServiceNow Asset Management functionality with other enterprise tools and systems to ensure seamless data flow and functionality.
• Develop and maintain data models, ensuring asset data accuracy and integrity across the system.
• Collaborate with product managers, UX designers, business support staff, and other stakeholders to gather and understand requirements for customizations and enhancements.
• Perform system upgrades, patches, and maintenance to ensure the Asset Management module is up to date and performing optimally.
• Troubleshoot and resolve technical issues within the Asset Management module.
• Stay up-to-date on ServiceNow best practices and new features to continually enhance the platform’s capabilities.
• Create and maintain technical documentation for configurations, customizations, and integrations.

What you’ll need to succeed:

• Ability to obtain Secret level security clearance
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 5+ years of experience in ServiceNow development, with a focus on IT Asset Management or related modules.
• Strong expertise in configuring and customizing the ServiceNow platform, including scripting and integrations.
• Demonstrated experience in implementing asset management solutions and workflows.
• Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting.
• In-depth understanding of ServiceNow tables, fields, and relationships, particularly within the Asset Management module.
• Familiarity with ServiceNow integrations using REST/SOAP APIs, MID servers, and integration hubs.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Detail-oriented with a commitment to delivering high-quality solutions.

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture codeand benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

Not ready to apply now?

Sign up to join our newsletter here.

Are you passionate about designing intuitive, user-centered digital experiences? CareRev is looking for a Senior Product Designer to shape the future of our products. You’ll collaborate closely with product managers and engineers to craft impactful solutions that delight users and drive business success.

If you excel at solving tough design challenges through deep user understanding and thrive in a fast-paced, collaborative environment, we’d love to hear from you!

What You’ll Do:

• Design Leadership: Take ownership of the end-to-end design process, from user research and wire-framing to prototyping and final visual design.
• User-Centered Design: Conduct user research, gather insights, and apply findings to create designs that address user needs and business objectives.
• Collaboration: Work closely with cross-functional teams, including product managers, engineers, and other designers, to define project goals, requirements, and timelines.
• Prototyping: Create interactive prototypes to communicate design concepts and gather user feedback.
• Usability Testing: Plan and conduct usability testing to validate design decisions and iterate based on user feedback.
• Design Systems: Contribute to and maintain design systems to ensure consistency and scalability across products.
• Trends & Innovation: Stay up-to-date with design trends, tools, and best practices, and introduce innovative ideas to elevate our products.

What We’re Looking For:

• 5+ years of experience working with product and engineering teams using Agile methodologies
• A data-driven generalist who demonstrates a strong aptitude in UX strategy & research, visual design/graphic design core principles, and metrics analysis
• Previous design work on iOS and Android applications, as well as web/SaaS applications for B2B
• Passion for unraveling complexities into simple solutions
• Proficient in design tools such as Figma, Sketch, or Adobe Creative Suite.
• Previous experience working directly with engineers to iterate and improve your design solutions into feasible, shippable builds
• Demonstration of a high level of exploration, curiosity, and empathy
• Assist in orchestrating and bringing harmony between business and end-user goals
• A willingness to defend sound design decisions.
• Previous experience in the healthcare industry is a plus!
• Some travel required up to 25%

The anticipated salary range for this position is $125,488.00 - $184,000.00. Equity, bonus or commission and benefits may also be provided as part of the total compensation package, depending on the position offered. If given an offer, the exact salary amount offered will ultimately depend on multiple factors, which may include the successful candidate's skills, experience, education and other qualifications as well as the candidate's location of residence.