UX Remote Jobs

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+30d

Senior UX Researcher

RemoteRemote-EMEA
DesignUX

Remote is hiring a Remote Senior UX Researcher

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a UX Researcher, joining our Design team.

Design is at the forefront of everything we do. As a UX Researcher you will reveal what our users need from our products by conducting research, working with cross-functional teams, and performing usability studies. You will also help provide actionable and meaningful data-driven insights that represent the voice of multiple users.

What you need to be successful:

  • Relevant professional experience in the UX research space.
  • Have an understanding of strengths and weaknesses of different research methods, including when and how to apply them as well as examples of utilization of these different methods.
  • Experience with the whole product lifecycle — from early stage to launch and beyond.
  • Have excellent survey design and analysis skills.
  • Ability to quickly and effectively share research results.
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
  • Passionate, positive and problem-solving attitude.
  • Knowledge or experience in a relevant field that studies human behavior, such as cognitive science, behavioral economics, anthropology, sociology, or psychology.
  • Solid understanding of the design thinking process, as well as a passion and know-how for influencing design strategy.
  • Be passionate about resolving user pain points through great design.
  • Be open to receiving feedback and constructive criticism.
  • A kind, empathic and patient person.
  • Someone who loves working with people and solving problems with them.
  • One who cares deeply about diversity and inclusion.
  • Fluent written and spoken English.
  • It's not required to have experience working remotely, but considered a plus.

In this role, you will:

  • Design, coordinate, and source participants for user research projects.
  • Synthesize and present actionable insights to a variety of stakeholders.
  • Reveal what the users need by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.
  • Experience in designing a user experience, able to understand our business requirements and any technical limitations, as well as being responsible for conceiving and conducting user research, interviews and surveys, translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes and testing.
  • Mentor other researchers and designers and offer support and guidance to improve their understanding of customer needs and various research methods.
  • Work closely with analytical teams to build an understanding of customer behavior to measure the performance of our products.
  • Develop a well-crafted research plan with clear research objectives.
  • Perform market and ethnographic research.

Practicals

  • You'll report to: Head of Design
  • Team: Design
  • Location: Anywhere in the World
  • Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equitypayalong with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $57,350 to $129,050 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

  1. (async) Profile review
  2. Interview with recruiter
  3. Interview with hiring manager for the position
  4. (async) Small challenge
  5. (async) Challenge Review
  6. Interview with team members 1 (no managers present)
  7. Interview with team members 2 (no managers present)
  8. Prior employment verification check 
  9. (async) Offer

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

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+30d

Lead Product Copywriter

agileUXc++

hims & hers is hiring a Remote Lead Product Copywriter

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

We are looking for an agile, experienced, data-minded Lead Product Copywriter to join the Creative Team while supporting growth initiatives across all categories. This dynamic role requires strong creative and conceptual thinking as well as precise, sophisticated execution of initiatives, and team management skills. 

Collaboration is the name of the game, and this individual will work closely with many cross-departmental stakeholders in Growth, Marketing, and Design. To us, a successful Lead Product Copywriter is someone who delivers transformative work that moves the needle on conversions and retention across our digital products. You will not just be writing copy, but helping to shape strategy and impact process while leading a team of senior product copywriters.

You Will:

  • Develop copy for digital products like storefront, promotions, CRM, SEO, and more
  • Lead a team of senior product copywriters working on other digital products such as online intake flows, app, subscription management, etc.
  • Guide content strategy for product launches, experiments, and other asks
  • Work closely and flexibly with product managers, product marketing managers, designers, devs, and other cross-functional partners
  • Manage and translate  feedback from stakeholders at multiple levels
  • Deliver brand, marketing, and UX copywriting while championing brand voice, tone, and direction
  • Use your expertise as an insight-driven storyteller to elevate every asset you touch 
  • Be ruthless when it comes to editing, grammar, and proofreading techniques
  • Follow and champion brand and content guidelines

You Have:

  • 7-10+ years’ experience in digital product copywriting
  • Strong leadership skills and proven record of team building 
  • Experience collaborating with designers and interacting with multiple stakeholders on any given project
  • Strategic thinker with experience in data-driven marketing
  • Ability to drive experimentation focused on conversion and engagement
  • Experience with creative problem solving to influence stakeholders
  • Ability to communicate the benefits of marketing strategies to business audiences of all levels
  • Experience driving multiple projects in a fast-paced environment
  • Eagerness to be hands-on and proactive 
  • Ability to address delicate topics with clarity and empathy
  • In-depth understanding of the healthcare, wellness, or CPG industry a plus

Our Benefits (there are more but here are some highlights):

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • Employee discounts on hims & hers & Apostrophe online products
  • 401k benefits with employer matching contribution
  • Offsite team retreats

 

#LI-Remote

 

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

An estimate of the current salary range for US-based employees is
$160,000$190,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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+30d

Website Development Lead

NextivaUnited States (Remote)
SaleswordpressB2BDesignmobileUXc++cssjavascriptbackend

Nextiva is hiring a Remote Website Development Lead

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

 

Nextiva is seeking a dynamic and experienced Website Director with expertise in WordPress to join our innovative team. Reporting to the VP Revenue Marketing, As the Website Owner/  Web Development leader you will take ownership of Nextiva's WordPress-based websites and play a pivotal role in driving continuous improvement and innovation to elevate the Nextiva web experience, with a strong emphasis on building a revenue-generating website and marketing-focused strategies.

Key Responsibilities:

  • Website Ownership:  Take full ownership of Nextiva's WordPress-based websites, ensuring their functionality, performance, and security.  Oversee the design, development, and maintenance of WordPress sites, ensuring they align with Nextiva's brand, business objectives, and revenue goals. Lead initiatives to improve our web experience on WordPress platforms, focusing on user-centric design principles, performance optimization, and revenue-generating features.
  • Vendor Management: Select, brief, and manage a creative web agency to run a redesign project in conjunction with the Wordpress re-platforming of the websites. Collaborate with external vendors, agencies, and service providers when necessary for website development, maintenance, or enhancement projects.
  • Website Content Management: Oversee content creation, maintenance, and updates for the website, ensuring accuracy and relevance. Collaborate with content creators, designers, digital program managers, and developers to produce high-quality web experiences.
  • User Experience (UX) and Design: Lead efforts to improve the website's UX, navigation, and overall design to enhance user engagement. Ensure a consistent and visually appealing brand presence.
  • Lead Generation and Conversion Optimization: Develop and implement strategies to convert website visitors into leads through forms, CTAs, and landing pages. Implement A/B testing and optimization to increase conversion rates.
  • Analytics and Reporting: Utilize web analytics tools to monitor website performance, track user behavior, and provide insights for continuous improvement. Report on website KPIs to inform decision-making.
  • Website Security and Compliance: Ensure the website's security, data privacy, and compliance with relevant regulations (e.g., GDPR, CCPA). Monitor and mitigate potential security risks.
  • Mobile Optimization: Ensure that the website is responsive and optimized for mobile devices to provide a seamless user experience across platforms.
  • SEO and Organic Traffic Growth: Collaborating with the SEO team, Implement SEO best practices to improve organic search visibility and drive relevant traffic. Conduct keyword research and optimize content for search engines.
  • Team Leadership and Development: Leading a team of developers, foster a collaborative and innovative work environment to maximize the potential of the web development team, with a keen focus on aligning web strategies with marketing and sales initiatives. Instill a belief across the team that there is always room for improvement and actively seek out opportunities to enhance the overall quality, functionality, and revenue potential of our WordPress sites.
  • Business Impact:  Develop and implement strategies to generate leads, pipeline and revenue through the website. Collaborate closely with marketing and sales teams to align web strategies with revenue goals and enhance the overall customer acquisition and retention experience. 
  • Quality Oversight:  Infuse a passion for testing into the development process, emphasizing the importance of thorough testing to maintain the highest standards of quality in our WordPress sites.  Implement and promote testing best practices, including automated testing, to enhance the reliability and stability of our WordPress solutions.
  • Innovation and Personalization: Experiment and test tools, tactics and best practices to deliver personalized journeys on the website for verticals and segments.

Required Skills and Qualifications:

  • 8+ years of relevant experience, with hands-on development experience focused on WordPress. Experience working within a B2B Marketing team in Marketing, Digital Marketing, Web Design, or a related field.
  • 5+ years of experience in website management, preferably in a B2B SaaS or technology company.
  • Expertise in setting up and managing content management systems (CMS) and website analytics tools. WordPress preferred
  • In-depth knowledge of WordPress, themes, plugins, and customization.
  • Hands-on experience working with a team of front and backend developers. Familiarity with HTML, JavaScript, CSS, and XML is a plus
  • Experience with testing methodologies and a commitment to quality assurance.
  • Strong understanding of SEO best practices and digital marketing concepts.
  • Experience with website design principles and user experience (UX) design.
  • Excellent project management skills with the ability to manage multiple initiatives concurrently.
  • Knowledge of website security and data privacy best practices.
  • Strong communication and collaboration skills.

Nextiva Core Competencies / DNA:

  • Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
  • Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
  • Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $101,000– $157,080. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS

#LI-MS1   #LI-Remote

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+30d

Product Designer

Hack TheAthens,Attica,Greece, Remote
jirafigmaDesignmobileuiUXqacssjavascript

Hack The is hiring a Remote Product Designer

Ready to embark on the quest of joining Hack The Box?

At the end of this thrilling journey, you'll become a proud member of Hack The Box, with the ultimate mission to help redefine cybersecurity expertise. Get ready for an exciting adventure into the world of cybersecurity! ????????????

✨The core mission of the Product Designer

As a Product Designer at Hack The Box, you won't just be a team member; you'll play a pivotal role in shaping the future of our Labs platform, specifically tailored to the thriving cybersecurity industry. You'll enjoy a significant degree of autonomy and will be entrusted with substantial responsibilities, moulding user experiences and design outcomes.

Your primary focus will be on the UX aspects of content management, learning journeys, and gamification—vital areas that support our hackers in transforming their passion into a career. Your efforts will contribute to Hack The Box's burgeoning impact in a sector that is not only culturally significant but also a substantial economic driver, generating billions globally. As Hack The Box aspires to be the premier platform for cybersecurity enthusiasts seeking to enhance their skills, your role will be pivotal in transforming that vision into a tangible reality.

???? The fellowship you’ll be joining:

Our organization is deeply immersed in a product-centric mindset. You'll collaborate closely with our Labs Product Manager, Head of Engineering, and Staff Product Designer, enjoying ample freedom to explore innovative solutions (as long as you can substantiate it with a clear user need). Our well-established development team enables us to consistently deliver substantial features. Our team is exceptionally ambitious, remarkably capable, and notably humble. This position is an individual contributor (IC) role that reports directly to our Staff Product Designers.

You should be ready to collaborate across cross-functional teams, possess firm convictions about the essence of a compelling MVP, stay on the forefront of technology, and embrace a readiness to navigate through ambiguity in order to craft solutions from inception to completion.

⚔️ Technology tools & weapons you’ll be using:

  • Digital design and high-fidelity prototyping tools (Figma, Adobe Creative Suite, etc.)
  • Technologies that power the Web (HTTP, HTML, CSS, JavaScript, Web Servers, Web Browsers) from a perspective of implementation feasibility and design-engineer collaboration.
  • Storybook, Maze
  • Jira, Confluence

???? The adventures that await you after becoming “Product Designer” at Hack The Box:

  • You will be responsible for brainstorming creative concepts with the Labs team, developing original design concepts, executing designs based on established style guides, participating in visual design presentations, and developing design specs for production in the spirit of collaboration;
  • Designing functional and beautiful user interfaces that create inspiring moments throughout the entire hacking journey - from helping hackers connect to their VPN to empowering their skills through gameplay and gamification to bring one-of-a-kind hacking experiences to life;
  • Assisting in the creation and implementation of a scalable style guide and design system that facilitates rapid product development, while ensuring visual and interactive cohesion across products, platforms, and scenarios;
  • Leading end-to-end design projects from concept to launch, ensuring exceptional UX/UI design.
  • Crafting detailed user flows, wireframes, prototypes, and high-fidelity designs.
  • Communicating your design decisions effectively to senior leadership, developers, and other stakeholders, ensuring that your vision is aligned with business goals and user needs;
  • Engaging in various forms of communication—including asynchronous—to update teams, ask the right questions, and proactively remove blockers in your design process.
  • Regularly reviewing our live applications, taking full responsibility for the UI and UX state of features under your purview.

???? Skills, knowledge, and experience points required to unlock the role of “Product Designer” at Hack The Box:

  • 2+ years of professional experience in large-scale browser or desktop solutions
  • Proven proficiency with design tools, such as Figma/Sketch (we use Figma).
  • Skilled in Prototyping and pivoting solutions for user testing
  • Expertise in documenting interaction details, visual design specifications, and QA of the implemented product (Understanding of HTML/CSS is a plus)
  • Highly professional, deliver high-quality work efficiently
  • Able to work independently and in a team environment
  • Outstanding ability to communicate design ideas to designers, engineers, and product managers
  • Experience in handling multiple projects simultaneously. Flexible and comfortable with ambiguity and change during a project

????️ What your Hack The Box adventure will have in store:

  • ????You'll have the exhilarating opportunity to contribute to a product that is highly appreciated by users and the cybersecurity community at large.
  • ???? You'll experience a highly supportive and caring environment, fostering growth, flexibility, and autonomy.
  • ???? You'll embark on an exciting journey of continuous learning and problem-solving, leveling up as our organization grows.
  • ???? Most importantly, you'll have a blast at HTB ???? because fun is an essential ingredient in our recipe for success! Just wait until you see our global meet-ups!

????The gems you’ll be enjoying as Product Designer :

  • Private health care
  • Paid paternity leave
  • 25 annual leave days
  • Free lunch & snacks at the office
  • Dedicated budget for training and professional development, participation in conferences
  • Full access to the Hack The Box lab offerings; so you can learn how to hack ????
  • State-of-the-art equipment (mac, iPhone, and mobile plan)
  • Flexible WFH (Hybrid Model) - Fully Remote is also an option

????️ The Quest of Becoming Hack The Box’s Product Designer :

  • Like in any game, you start as a Noob. Level one’s objective: submit your application. After applying, you unlock the Script Kiddie rank!
  • Level 2: Now you’re officially ranked as Hacker and you’re ready to meet the Talent Acquisition team. Level’s objective: highlight your past achievements, ambitions, and values.
  • Level 3: As a Pro-Hacker at level 3, you’ll unlock the “boss level”, which involves meeting the hiring manager. Level’s objective: connect with the hiring manager and share with them your achievements.
  • Level 4: Now you’re an Elite Hacker! Level’s objective: complete an assignment that aligns with day-to-day job-related tasks and responsibilities.
  • Level 5: Congratulations, you're now a Guru! Not many reach this level ????. Level’s objective: have a constructive, final conversation with senior leadership to explore the role and your future at HTB.
  • Level 6: You've achieved the Omniscient rank and officially received an offer from HTB! To complete the last level and the Quest, all you need to do is accept the offer.
  • QUEST COMPLETE. Congratulations, you’re officially one of us ????????????Your next quest: complete the onboarding.

Hack Your Career, Today. Join us in this epic adventure of cybersecurity at Hack The Box! ????????????

At Hack The Box, we are on a quest to find the most exceptional and enthusiastic talent to join our team. Whether or not you consider yourself a gamer, we value what makes you unique and want to know more about you. This job post provides just a glimpse of the incredible gamified experience our business and consumer customers enjoy through our platforms. So, if you're ready to embark on a journey of disruption, growth, and adventure, we can't wait to meet you!

ABOUT HACK THE BOX

Hack The Box is a leading gamified cybersecurity upskilling, certification, and talent assessment platform enabling individuals, businesses, government institutions, and universities to sharpen their offensive and defensive security expertise.

Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 2m platform members and is on a mission to create and connect cyber-ready humans and organizations through highly engaging hacking experiences that cultivate out-of-the-box thinking.

Offering a fully guided and exploratory skills development environment, Hack The Box is the ideal solution for cybersecurity professionals and organizations to continuously enhance their cyber-attack readiness by improving their red, blue, and purple team capabilities.

Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in Greece and the US.

???? Exciting News:

  • We are super proud to share that HTB’s all three entities across the UK, US, and Greece have been Certified as a Great Place to Work (Oct 2023-Oct 2024). 
  • Furthermore, the HTB's Greek entity has been listed by the Great Place to Work Institute as the #4 Best Workplace in Greece and #7 in Europe for 2023, among more than 3,300 companies???? 
  • Get more insights about our HTB culture and employee experience by visiting our career site and Glassdoor.


At Hack The Box, we are committed to fostering a diverse, inclusive, and equitable workplace. We believe that diversity enriches our performance, services, and the communities we serve. As such, we ensure that all job applications are considered solely based on merit, skills, and qualifications. We do not discriminate on grounds of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are dedicated to providing a fair and respectful work environment that reflects our values.

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+30d

Product Owner (F/M/D) - Corporate Partner

&aheadBerlin, DE - Remote
SalesagilemobileUXAWS

&ahead is hiring a Remote Product Owner (F/M/D) - Corporate Partner

Our corporate partner is a software development company that has developed a software for electronic data capture in clinical trials. They provide innovative, e-Clinical Technology Solutions to contract research organisations (CROs), scientific and academic research institutions and pharmaceutical companies around the world.

They are currently seeking an experienced and motivated individual with a background in technology and in the life sciences industries. A strategic and conceptual thinker who can motivate and lead a team of highly-specialized software and life sciences professionals towards successful outcomes.

JOB RESPONSIBILITY

  • The organization's Product Owner will manage the product lifecycle from product planning through development and delivery
  • Synthesize market and customer feedback into product roadmaps, requirements, and priorities author high-quality business requirements and product definition for business analysts and engineering
  • Work with Engineering to define product release requirements
  • Articulate product requirements to drive feature implementation
  • Be responsible for reviewing and approving stories for feature completion and overall usability
  • Network to build strategic alliances
  • Partner with Marketing to define the product positioning and business value
  • Evangelize the client's products and serve as the subject matter expert for the product
  • Demonstrate the client's business value and benefits to internal and external audiences
  • Identify key competitor and market trends
  • Represent the client as a product expert at industry events, community sites, etc.

    JOB REQUIREMENT

    • Experienced in creating actionable product plans and is results-driven
    • Possessed of excellent verbal and written communication skills
    • A diplomatic and enigmatic communicator and strong team player who is able to set priorities across the organization
    • Maintains a client-focused approach to work
    • An excellent negotiator
    • Able to interpret and integrate feedback from all stakeholders and team members
    • Passionate for the e-Clinical Technology Solutions industry and sees the potential for growth and inherent value in the software
    • Service-oriented and focused on meeting our client’s needs and expectations
    • Intensely curiosity about our industry and its future
    • Experienced in product strategy and planning and is skilled in market analysis
    • Able to drive product direction, definition, and requirements
    • Attentive to detail to ensure features are both functionally complete and meet UX criteria
    • Willing to be the resident expert on all things, including product sales, marketing, and professional services
    • Business and tech-savvy, have the mind of a businessman and heart of a developer
    • Fluent or of a high-level of proficiency in English. Fluency in German would be a plus.
    • A Bachelor’s degree in IT or life sciences; or equivalent years of experience
    • 5+ years experience in Product Management or similar role in Life Sciences or Technology. Experience in high-regulatory environment a plus.
    • 3+ years of overall experience in Software Development (Software as a Product, AWS Cloud, Web App, Mobile App)
    • Experience working Agile

    BENEFITS FROM OUR CORPORATE PARTNER

    • The incoming Product Owner is invited to explore new opportunities that adds value and to identify and participate in relevant professional trainings, workshops, and certifications.
    • Our corporate partner offers a competitive salary, benefits package, opportunities for advancement and other incentives

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    +30d

    SAP Developer Programmer- Expert (REMOTE)

    Designmobilehtml5UXgitjavacssjavascript

    Serigor Inc. is hiring a Remote SAP Developer Programmer- Expert (REMOTE)

    SAP Developer Programmer- Expert (REMOTE) - Serigor Inc. - Career Page var DV_DEPUTY = ""; var DV_APP_ROOT = ""; var DV_ID = "aL3CdQPEcf"; var DV_SUBDOMAIN = ""; var DV_CUSTID = ""; var DV_USER_FIRSTNAME = ""; var DV_USER_LASTNAME = ""; var DV_USER_EMAIL = ""; var DV_USER_ID = ""; var DV_PAGE_TITLE = "JazzHR"; var DV_GA_ID = ""; var DV_LOCATION = 'app'; var DV_WEBSITE_URL_HTTP = "http://serigorinc.applytojob.com"; var DV_WEBSITE_URL_HTTPS =

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    +30d

    Staff Product Designer

    GustoDenver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Chicago, IL; Los Angeles, CA; Seattle, WA; Toronto, Ontario, CAN - Remote
    agileDesignUX

    Gusto is hiring a Remote Staff Product Designer

     


    About Gusto

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

    Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

    About the Role:

    We have a number of Staff Designer roles within various teams at Gusto! 

    Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

    Here’s what you’ll do day-to-day:

    • Work with cross-functional partners in Product Management, Engineering, and Data Science to understand customer problems, key opportunities in your domain, and define both the long term UX vision and also short term releases that unlock customer value
    • Collaborate with our Research, Data Science, and Customer Support teams to build a holistic understanding of customer needs, and make sure they’re shared with your teams to inform their thinking, build empathy, and inform prioritization decisions
    • Advocate for great UX, inspiring your teams with a strong point of view about what’s possible and aspirational for your product area
    • Hold high standards for the customer experience, including partnering with engineering partners to refine the end customer experience and ensure that what we release is bug free, performant, accessible, and responsive
    • Design for how your experience fits into our system and advocate for cohesive experiences through the use of Workbench, our Design System, and other platform capabilities
    • Speak clearly to tradeoffs and the “Why” behind design decisions in terms non-designers can understand and participate in
    • Provide and seek feedback from other designers to always push the bar for quality
    • Collaborate with designers on other teams to develop cohesive solutions for shared problems
    • You’ll drive team-wide impact through mentorship, fostering a culture of growth and collaboration 

    Here’s what we're looking for:

    • 8+ years' Product Design experience
      • Bonus for Gusto if you’ve worked in domains connected to HR like Payroll, Benefits, Finance, and/or Workforce Management.
    • A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers
      • Experience designing and shipping products in complex domains informed by research, data, and insights from support teams demonstrated through a portfolio of work you’ve directly contributed to
      • Systems thinking, including using and contributing to a Design System and designing with a Platform-first approach
      • Ability to explain the impact of your work, tradeoffs you’ve made, lessons learned, and design rationale 
      • The ability to think long term towards a broader vision or step change, while being able to speak to scoping and sequencing to deliver iterative value
      • Experience balancing long-term design goals with an Agile-based iterative approach 
      • Strong communication skills and enthusiasm for collaborating across the entire company
    • Experience designing end-to-end customer journeys from software to service
    • Strong understanding of common web patterns, foundations, and the ability to discern when to innovate versus adopt existing standards
    • Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work
    • Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints 
    • Ability to embrace ambiguous situations as opportunities to create
    • Passion for Gusto’s mission and the impact we can have on the world

    At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

    Our cash compensation range for this role is $133,000/yr to $182,000/yr in Denver & most remote locations, and $161,000/yr to $219,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.


    Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

    Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

    When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


    Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

    Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

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    hims & hers is hiring a Remote Analyst, Organic Growth

    Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

    Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

    ​​About the Role:

    The Organic Growth Analyst is responsible for analyzing the organic (non-paid) landscape to find opportunities that drive traffic and bottom-line value for the business. They will manage & monitor channel dashboards and deliver regular reporting to key stakeholders. The Organic Growth Analyst will also assist in driving organic growth by supporting SEO content production, and off-site efforts (incl. social, CRM promotion, link building & ASO).

    You Will:

    • Help manage weekly content production workflow including topic ideation, creating briefs, assigning new content to writers, and optimizing new content
    • Deliver weekly, monthly & quarterly reporting on organic performance with analysis on trends & changes
    • Identify high-value opportunities through analysis to influence our organic growth strategy and goals
    • Partner with Product & SEO teams to conceptualize, initiate and report results of A/B tests
    • Address questions from cross-functional partners to understand trends that affect category, channel and brand performance. 
    • Assist Organic Growth Managers in crafting SEO best practices and trainings for internal stakeholders
    • Support the relationship with our link-building agency to ensure we are maximizing the value of the partnership
    • Work cross-functionally with Social & CRM teams to share out relevant blogs and boost article visibility and increase traffic and rankings
    • Support ASO & app engagement activities (IE: Smart Banners, Deep Linking) and create reporting to track app performance

    You Are:

    • Data-driven and analytical: known as a problem solver, and proposes solutions to occasionally complex issues that arise  
    • Effective influencer: able to build strong cross-functional partnerships and act as a thought-partner; you work quickly and collaboratively to drive complex projects forward, and others look to you for solutions amid uncertainty
    • Structured thinker: able to break-down requests into hypotheses and frameworks to structure your team's thinking, generate action plans, and align stakeholders
    • High-energy, company-first attitude: you are motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands

    You Have:

    • Experience in growth marketing, strategy consulting, or business operations at a high growth company
    • 3-5 years of professional experience in digital analytics measurement and operations with measurable results
    • Bachelor’s Degree or equivalent experience
    • Experience with search marketing, and ability to report across organic channels such as web, SEO, email, social and app. 
    • Deep level of experience using tools including Looker, Google Search Console, Ahrefs, Screaming Frog, seoClarity, DataDog/Splunk, Amplitude, Google Lighthouse and Branch.io/AppsFlyer
    • Familiarity with A/B testing frameworks & platforms
    • Experience working with Analytics & Data Science teams
    • SEO expertise
    • Deep analytical expertise
    • Strong project management skills
    • Web user experience (UX)

    Our Benefits (there are more but here are some highlights):

    • Competitive salary & equity compensation for full-time roles
    • Unlimited PTO, company holidays, and quarterly mental health days
    • Comprehensive health benefits including medical, dental & vision, and parental leave
    • Employee Stock Purchase Program (ESPP)
    • Employee discounts on hims & hers & Apostrophe online products
    • 401k benefits with employer matching contribution
    • Offsite team retreats

    #LI-Remote

     

    Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

    The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

    Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

    An estimate of the current salary range for US-based employees is
    $85,000$100,000 USD

    We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

    Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

    Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

    For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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    +30d

    Sr. Product Designer

    figmaDesignUXc++css

    hims & hers is hiring a Remote Sr. Product Designer

    Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

    Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

    ​​About the Role:

    We are looking for a highly collaborative Sr. Product Designer to help drive the design of the Hims & Hers user experience. You will work closely alongside Design, Product Management and Engineering to build a best-in-class telemedicine product with varying complexity across multiple product categories and touchpoints. You should be a user-centric designer and problem solver, who is also excited to find simple, elegant solutions to meet our business goals. You are motivated and ego-free, and are constantly looking to improve, ideate and refine design.

    This role will require a hands-on designer who is detail oriented, and driven to design intuitive user-focused experiences. You must feel comfortable being able to flex between being strategic and also executional, in addition to working in a fast-paced, startup-like environment. You are comfortable at defining problems, ideating concepts and synthesizing data, with the ability to translate dense, complex information into pixel-perfect design and prototypes.

    You Will:

    • Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.
    • Innovate and Inspire: Push the boundaries of the Hims & Hers experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions.
    • Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in  customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences.
    • Collaborate and Communicate: You’ll partner with Design, Product Managers, Research, and Engineering to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution.

    You Have:

    • 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering and Research 
    • You have a holistic approach to design, from high-level strategy to small design details
    • You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others
    • Excellent communication skills and ability to present your decisions and processes clearly and confidently
    • Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels
    • Adaptability and excitement for working in a fast-paced environment
    • Solid visual craft with an eye for detail
    • Expert proficiency with Figma

    Nice to have:

    • Previous experience building products 0-to-1 in a startup
    • You have a passion for motion design, specifically as it relates to interaction 
    • Experience using Rive
    • You understand the basics of HTML, CSS and JS
    • Previous experience in telehealth, pharma, or healthcare

    Our Benefits (there are more but here are some highlights):

    • Competitive salary & equity compensation for full-time roles
    • Unlimited PTO, company holidays, and quarterly mental health days
    • Comprehensive health benefits including medical, dental & vision, and parental leave
    • Employee Stock Purchase Program (ESPP)
    • Employee discounts on hims & hers & Apostrophe online products
    • 401k benefits with employer matching contribution
    • Offsite team retreats

     

    #LI-Remote

     

    Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

    The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

    Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.

    An estimate of the current salary range for US-based employees is
    $135,000$155,000 USD

    We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

    Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

    Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

    For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information. 

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    +30d

    Digital Product Manager - Customer Portal

    AireSpringAtlanta, GA, Remote
    SalesB2BDesignUX

    AireSpring is hiring a Remote Digital Product Manager - Customer Portal

    Job Description

    We are looking for an innovative, customer centric Manager to establish, prioritize and lead the implementation of key functionality within our ITSM customer portal to elevate our customer’s experience. 

    The Manager will play a critical role in ensuring an exceptional user experience for our customers, providing them with seamless access to information, resources, and support. The Manager will oversee the selection of release cycles for enhancements, maintenance, and optimization of the portal.

    This role requires a critical blend of technical expertise, project management skills, and a deep understanding of how to select and execute critical UX functionality for outstanding customer experience.

    The Digital Product Manager will lead the creation of engaging, user-friendly interfaces, features, and functionality for AireSpring’s innovative portal, AIreCONTROL. In this role, you will collaborate with cross-functional teams including product managers, operational leaders, customer focus groups, partner focus groups, developers, and UX designers to understand user needs and translate them into intuitive and feature rich functionality. Functionality will come from various highly effective proprietary platforms as well as best in class element management systems. Leveraging the impressive content available, you will be responsible for conceptualizing and implementing designs that enhance the overall user experience and drive customer and partner satisfaction.

     

     

    Overall Responsibilities:

    The Digital Product Manager responsibilities include roadmap, planning and monitoring product releases and ensuring deliverables are met with the highest of quality. He/she will keep a keen eye on competitors, thoroughly analyze the market and generate ideas to further enhance the effectiveness of the portal.

    The Digital Product Manager will be the glue that will bind the team together, closely interacting with developers, executive sponsors, marketing specialists, sales, customers and partners. This tight collaboration will include hosting frequent meetings and making sure communication is clear across functions. The role will extend to accepting or rejecting ideas, overseeing technical implementation, and managing documentation and maintenance.

    As Product Manager, you will be accountable for maximizing the value of a product. The successful candidate will demonstrate the ability to understand the customers’ specific needs to define the portal goals and create a cohesive vision for the team. He / she will be involved in business strategy, product design, market analysis, and project management.

    This role demands a combination of strategic thinking, practical communication skills, and a deep understanding of both business objectives and end-user needs to guide the team towards successfully creating a high-quality and market-aligned product.

    • Design and develop intuitive user interfaces, critical and informative operational data and customer experience enhancing applications for AIreCONTROL that align with customer business objectives and user needs.
    • Lead the development and implementation of new features, enhancements, and functionality for AIreCONTROL.  Selecting the most useful data to bring forward into AIreCONTROL from the vast amount of insightful information from Element Management platforms such as VeloCloud Orchestrator, FortiManager, and a host of other data rich platforms as well as our award-winning proprietary tools for service delivery and service assurance.
    • Collaborate with cross-functional teams, including IT, product management, engineering, and customer support to gather requirements and prioritize development efforts.
    • Conduct user research, surveys, and feedback analysis to understand customer and partner needs and preferences that will improve the usability, accessibility, and engagement of AIreCONTROL.
    • Implement user interface enhancements, navigation improvements, and content updates to optimize the portal's effectiveness.
    • Ensure the portal's reliability, security, and performance through regular monitoring, testing, and maintenance activities.
    • Manage software updates, patches, and integrations to keep the portal up-to-date and aligned with business objectives.
    • -Collaborate with product managers and UX designers to define user requirements and translate them into design concepts leveraging wireframes, prototypes, and/or mockups to communicate design ideas and gather feedback from stakeholders.
    • Stay up to date with industry trends and best practices in user interface design and web technologies.

     

    Content Management Responsibilities:

    • Oversee the creation, organization, and maintenance of content within AIreCONTROL, ensuring accuracy, relevance, and completeness.
    • Develop content strategies to address customer needs throughout their journey, from onboarding and training to ongoing support and self-service.
    • Collaborate with subject matter experts to create and update documentation, tutorials, FAQs, and other resources for users.

     

    Stakeholder Engagement Responsibilities:

    • Serve as the primary point of contact for internal stakeholders and external partners involved in the customer portal initiative.
    • Communicate updates, milestones, and issues related to portal development and performance to relevant stakeholders.
    • Foster strong relationships with customers to solicit feedback, gather requirements, and ensure their needs are represented in portal development efforts.

     

    Analytics and Reporting Responsibilities:

    • Establish key performance indicators (KPIs) and metrics to measure the effectiveness and usage of the customer portal.
    • Monitor portal analytics, user behavior, and trends to identify areas for improvement and track progress over time.
    • Generate regular reports and insights to inform decision-making and demonstrate the portal's impact on customer satisfaction, retention, and efficiency.

     

     

    Qualifications

    Requirements, skills and attributes:

    • Customer-focused mindset with a passion for delivering exceptional user experiences, a strong eye for design and driving customer success.
    • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.
    • -Proven experience designing user interfaces for web-based applications, preferably in a customer portal or B2B environment within the Telecom and Managed Services industry.
    • Strong understanding of user-centered design principles and methodologies.
    • Desired bachelor’s degree in computer science, information systems, business administration, or a related field, or equivalent experience in a similar role, managing customer-facing portals, websites, or digital platforms.
    • Experience with measuring portal customer satisfaction and rapid response and adoption of feedback.
    • Excellent communication and collaboration skills.
    • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
    • Excellent project management skills with the ability to prioritize tasks, manage deadlines, and drive initiatives to completion.
    • Experience with user experience (UX) design principles, usability testing, and web analytics.
    • Exceptional communication skills, with the ability to articulate technical concepts to non-technical stakeholders and collaborate effectively across teams.
    • Analytical mindset with the ability to interpret data, derive insights, and make data-driven decisions.

     

     

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    +30d

    Senior UI Designer

    People Can FlyWarszawa, Poland, Remote
    DesignuiUX

    People Can Fly is hiring a Remote Senior UI Designer

    Job Description

    • Deliver UX content while following the quality standards, artistic direction and deadlines.
    • Act as owner of some UX features and drive them from the concept phase throughout the iteration process up to a highly polished final experience. 
    • Always work with accessibility in mind.
    • Follow the workflow of the UX department.
    • Precise and reliable on tasks estimates and delivery schedule.
    • Proactively raise flags if needed.
    • Tend to represent the final player instead of itself in discussion. 
    • Collaborate with UI artists, designers, and other disciplines to create excellent and coherent user experience. 
    • Create Precise UX Flow and pixel perfect wireframe if needed (depending on the case).
    • Assist UI art teams and UI prog teams in implementation. 
    • Contribute to R&D projects if needed.
    • Fix UX Bug by finding smart solutions instead of re-inventing the wheel each time. 
    • Proactively seek out playtest and user research user studies.
    • Analyze user research data, presenting improvements and red flags.
    • Occasionally support Lead in recruitment projects with HR collaboration.
    • Occasionally can onboard new hires.

    Qualifications

    • Typically 5 years of UX experience.
    • Typically at least 1 shipped AAA project from start to finish with credits.
    • Expertise in game design fundamentals and game UX design trends.
    • Expertise in UX interaction and design principles and deliverables including rapid prototyping, concept diagrams, user scenarios, wireframes, flows, experience maps, design patterns and annotated comps. 
    • Knowledge of user research methodologies. 
    • Good knowledge of motion design, UI design, sound design. 
    • Strong communication skills with various development teams. 
    • Ability to illustrate ideas and advocate them within the team. 
    • Self-motivation. 
    • Good mentoring skills.
    • Strong verbal and written communication skills in English.

    Nice to have: 

    • Technical knowledge of UE5.

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    +30d

    Director, Product Design (B2B)

    HandshakeSan Francisco, CA (hybrid)
    B2BDesignUXc++

    Handshake is hiring a Remote Director, Product Design (B2B)

    Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.

    Design at Handshake

    At Handshake we create opportunities for all college students and recent graduates to have equal access to meaningful jobs and internships, and we believe design plays a crucial role in the pursuit of this mission. We work collaboratively as designers and user experience researchers to help students, employers, and career centers.

    We take a student-first approach to how we design and build products, and we strive to deeply understand our users and their true goals. We believe that great products and experiences are made great by the combination of how they work and how they look. One without the other is not enough, and while we're not perfect, we strive to excel in both and are committed to going the extra mile.

    Great products are built by teams — and teams are built by people who communicate and collaborate well. A culture of openness, honesty, and the ability to provide and receive constructive feedback is important to us.

    We also believe that great teams are inclusive. Being surrounded by a diversity of backgrounds, experiences, and perspectives brings out the best in everyone, and leads to higher quality products and experiences.

    Your impact

    Handshake is hiring a Director, Product Design to focus on the core employer experience and monetization. This individual will be critical to the strategy and execution of Handshake’s Employer product used by 900k companies, overseeing the design of the employer experience for both free and self-service products. More specifically, they will be a lynchpin in up-leveling and transforming the employer experience for small- and medium-size businesses to drive rapid business growth in a market segment with massive upside. 

    This role is a unique opportunity to help accelerate Handshake’s growth in a way that drives Handshake’s mission and our business. Today, the biggest employers have access to the most powerful tools in the recruiting journey. This role will be critical to making those powerful tools more accessible to small- and medium-size businesses, and therefore expand access to opportunity for more students. And this role will help drive massive business value. Our initial venture into self-service doubled run-rate revenue in the past quarter—now, it’s time to scale.

    The company will look to you to take the lead in developing these products into beautiful, well-crafted, and high performing experiences that users love and that perform well for the business.  You’ll work closely with senior R&D leadership to create and execute strategic plans and the tactical efforts required to achieve them—and you’ll work with your team to motivate and inspire them and the broader team of designers, writers, and ux researchers, while holding a high bar for performance and design quality. 

    This position is open for candidates in the San Francisco Bay Area and will be onsite 3 days a week in our San Francisco office.

    Your role

    • Work from concept to delivery, informing product strategy and shaping how Employers can create authentic connections with students
    • Develop the skills, talents, and careers of the designers and design managers on your team by finding the right opportunity at the right time and coaching them to success and impact
    • Lead with user empathy for students but also employers and universities
    • Set high-level and detailed product design direction in collaboration with other design leaders and cross-functional peers
    • Partner with product, research, content, data science and engineering to ensure projects are well-defined, high impact, and successfully executed
    • Partner with product and engineering peers in strategic planning and decision making for product development
    • Develop and improve a shared product design language across all student surfaces reflective of our brand
    • Hold a high quality bar for all work and help set the standard for our product experience
    • Be a strong and influential advocate for design influence and design priorities

    Your experience

    • Leadership: 5+ years of experience as a people manager at a similar or later-stage tech company; proven ability to effectively manage people, including developing talent on your teams and recruiting a diverse team that reflect the audience of our products
    • Team builder:Experience sourcing, interviewing, hiring, and onboarding for your team, and the ability to spot promising design talent;
    • User-focused: You deeply understand and advocate for your users, grounding your approach in data and research.
    • Craft leader: Your expertise in visual and interaction design transforms the products you touch, resulting in high-quality experiences that resonate with users; you have a portfolio of you and/or your teams’ work that demonstrates the ability to create work that is both beautiful, effective, and impactful
    • Detail-oriented: You strive for perfection in every aspect, delivering a flawless and user-friendly product.
    • Complex problem solver: You navigate, define, and drive complex design challenges, balancing user needs with business goals.
    • Data-informed: Comfortable using quantitative and qualitative data for tactical and strategic decision-making, as well as rapid iteration.

    Compensation range

    • $255,000-$265,000

    For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

    About us

    Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 750,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. In 2022 we announced our $200M Series F funding round. This Series F fundraise and valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

    When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.

    What we offer

    At Handshake, we'll give you the tools to feel healthy, happy and secure.

    Benefits below apply to employees in full-time positions.

    • ???? Equity and ownership in a fast-growing company.
    • ???? 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
    • ???? Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
    • ???? Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
    • ???? Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
    • ???? Financial coaching through Origin to help you through your financial journey.
    • ???? Monthly internet stipend and a brand new MacBook to allow you to do your best work.
    • ???? Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
    • ???? Free lunch provided twice a week across all offices.
    • ???? Referral bonus to reward you when you bring great talent to Handshake.

    (US-specific benefits, in addition to the first section)

    • ???? 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
    • ???? All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
    • ???? Lactation support: Handshake partners with Milk Stork to provide a comprehensive 100% employer-sponsored lactation support to traveling parents and guardians.

    (UK-specific benefits, in addition to the first section) 

    • ???? Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
    • ???? Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
    • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
    • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.

    (Germany-specific benefits, in addition to the first section)

    • ???? 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
    • ???? Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
    • ???? Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
    • ????️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.

    For roles based in Romania: Please ask your recruiter about region specific benefits.

    Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.

    Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.

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    +30d

    Senior Director, UX / UI

    TaniumDurham, NC (Hybrid)
    agilesketchDesignIllustratorPhotoshopuiUXcss

    Tanium is hiring a Remote Senior Director, UX / UI

    The Basics

    As a Senior Director of UX/UI, you will be tasked with leading the designing of best-of-breed products as part of a small and highly agile design and development team.  Tanium focuses on a strong customer engagement model and feedback process to ensure our products are designed correctly, from the beginning.  When new product ideas are identified, user experience designers are responsible for iterating and designing the products from the ground up, while continuously iterating with product management, engineering, and customers for feedback and input.

    We are looking for an experienced UX/UI leader with a proven record of delivering elegant solutions that address our customer’s most challenging business problems and opportunities. The best candidate will have several years of experience collaborating effectively with Product Management and Engineering in agile and lean delivery methodologies.

    What you’ll do

    • Lead a team of UX designers who collaborate with engineers and product managers to understand user’s needs and behaviors
    • Define the user model, interactions and user interface for new and existing Tanium products and features
    • Develop high level and/or detailed storyboards, mockups and prototypes to effectively communicate interaction and design ideas
    • Work closely with product development and engineering teams from initial idea to full delivery of product or features

    We’re looking for someone with

    • Education
      • Bachelor’s Degree in User Experience Design, Human-Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science or related discipline, or equivalent experience required
    • Experience
      • At least 5+ years experience leading a team of designers
      • Experience solving complex design problems for Web interactions or software solutions required
      • Demonstrated ability to create low and high-fidelity mockups and/or prototypes required
      • Expert in Adobe Photoshop, Illustrator, or related applications like Sketch or OmniGraffle required
      • At least 5 years of experience solving complex user experience problems preferred
      • Experienced in user research, persona creation, or similar things preferred
      • Ability to generate basic HTML and CSS preferred
      • Experience in enterprise software preferred
    • Other
      • Understanding of basic web software required
      • An expert understanding of design principles and their application preferred
      • Written and verbal communication skills, including the ability to articulate alternative approaches required
      • Portfolio and work samples including user-centered design skills preferred

    About Tanium 

    Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its converged endpoint management (XEM) platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that result in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visitwww.tanium.comand follow us onLinkedIn andX. 

    On a mission. Together. 

    At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

    We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

    Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

    What you’ll get 

    The annual base salary range for this full-time position is $190,000 to $565,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

    In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

     

    For more information on how Tanium processes your personal data, please see our Privacy Policy

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    +30d

    UX Designer (Data Tribe) ( REF3147L)

    Deutsche Telekom IT SolutionsBudapest, Hungary, Remote
    figmaDesignPhotoshopUX

    Deutsche Telekom IT Solutions is hiring a Remote UX Designer (Data Tribe) ( REF3147L)

    Job Description

    Design of Artificial Intelligence software, applications, and digital products, from research, through logical and visual designs to testing, considering user, business, and technological needs.
    Therefore, we are looking for junior UX/UI Product Designer to design AI driven software, applications and products.
    In this role you should provision of advice from concept design to implementation level. User-centric support of projects, in the interest of ensuring that products and services meet both user needs and business goals to the greatest extent.
    In this position you will collaborate with Designer(s), Product Managers/Owners, and Developers to create mostly AI driven products in an intuitive and user-friendly (human centered) way.

    Responsibilites & Tasks:

    • Conducting user research
    • Conducting user test
    • Create Persona and/or user group definition through user research and data
    • Write User story
    • Create User journey map and user flows
    • Mapping user cases
    • Develop wireframe design
    • Design clickable prototype
    • Work with the Senior UX/UI product designer
    • Communicate design ideas and prototypes
    • Keep abreast of competitor products and industry trends
    • User interview documentation
    • Meetings documentation
    • Documentation of UX workshops

    Qualifications

    • Proven experience as a UX/UI Product designer or similar role
    • Strong portfolio of design projects
    • Background in research
    • Familiarity with interaction design and information architecture
    • Proficient in design software (Figma, Adobe Illustrator, Photoshop)
    • Problem-solving attitude
    • Analytical mind with a business acumen
    • Excellent communication skills (English is mandatory)
    • BSc in Design or a related field

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    +30d

    Web Designer

    ProgressHybrid Remote, Bengaluru, India
    figmaDesignIllustratorPhotoshopUX

    Progress is hiring a Remote Web Designer

    We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
    We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Web Designer in Bengaluru and help us do what we do best: propelling business forward.
     
    In this role, you will play a crucial part in maintaining and evolving a robust corporate web presence. You'll develop original creative concepts in line with the corporate visual brand guidelines and the web design systems for every domain maintained by the Web Marketing Team. You'll collaborate with peers from Marketing and various other teams in the company, communicating directly with stakeholders and vendors. Your work will establish and reinforce consistent design patterns and support people in the company in following them correctly.  
     
    In this role, you will:
     
    • Create intelligent, original, cutting-edge web design concepts that are both uniquely creative and communicate the brand and business message effectively 
    • To be able to effectively present and explain your designs and the design decisions you made in front of business stakeholders
    • Support and maintain our existing Design Systems
    • Follow best UX practices and communicate with the UX Team when complex solutions are needed. This collaborative approach ensures that our designs are not only visually appealing but also user-friendly, enhancing the overall user experience.
    • Work closely with the UX team to implement upfront research, user testing, and analytics feedback into design concepts. 
    Your background:
     
    • Aesthetic sensibility and strong knowledge of web design fundamentals (layout, typography, microcopy, information hierarchy, and web specifications)
    • Expertise in modern web design tools such as Figma, Adobe XD, or similar
    • Experience with design hand-off tools such as Figma, Sympli, or similar
    • Expertise in Adobe Photoshop and Adobe Illustrator
    • Strong understanding of the psychology of visual perception and visual hierarchy 
    • Ability to explain the thought process behind visual design solutions and rally people around stated design goals 
    • A meticulous, pixel-perfect eye for detail 
    • Strong communication skills, a positive attitude, and an inspiring work ethic 
    • Demonstrated understanding of information flow, readability, and interface usability principles 
    • Good understanding of the technical foundations upon which websites are built  
    • Good illustration and data visualization skills following Progress Illustration and Icon style
    • Basic animation skills and/or interaction design in the context of web design would be an advantage
    • Experience leveraging user research, key performance indicators, and site analytics to help make informed design decisions  
     
    If this sounds like you and fits your experience and career goals, we’d be happy to chat. 
    What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
     
    • 30 days of earned leave plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, and paternity leave.
    • Premium Group Medical Insurance for employees and 5 dependents, Personal Accident Insurance coverage, Life Insurance coverage
    • Professional development reimbursement
    • Interest subsidy on loans - either vehicle or personal loans
     
    Apply now!
     
    #LI-SR1
    #LI-Hybrid

    Together, We Make Progress

    Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

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    +30d

    Head of Shop (m/w/d)

    Austro HoldingBraunau am Inn, Austria, Remote
    wordpressmagentoDesignUX

    Austro Holding is hiring a Remote Head of Shop (m/w/d)

    Stellenbeschreibung

    Verantwortung für den Web-Shop

    • Conversion Optimierung: Steigerung der Verkaufszahlen durch gezielte Maßnahmen
    • Datenmanagement: Verwaltung und Analyse relevanter Daten
    • Bearbeitung des Web-Shops: Pflege und Aktualisierung des Online-Shops
    • Google Analytics: Analyse des Nutzerverhaltens und Erstellung von Reports
    • SEO Optimierung: Verbesserung der Sichtbarkeit in Suchmaschinen
    • Projektmanagement: Planung und Durchführung von Projekten
    • Zusammenarbeit: Enge Kooperation mit dem Gründer, dem Marketing Department, dem Category Management und externen IT-Dienstleistern

    Qualifikationen

    • Erfarhrung als E-Commerce Manager:in oder Agentur-Projektmanager:in
    • UX-Design
    • Shopware
    • WooCommerce oder Magento
    • Wordpress
    • Google Analytics
    • SEO
    • Projektmanagement

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    +30d

    Senior Product Manager, HR Apps

    GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
    DesignUX

    Gusto is hiring a Remote Senior Product Manager, HR Apps

     


    About Gusto

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

    Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

    About the Team:

    Gusto is at an meaningful inflection point in our scale. We are solving ever increasing and more complex jobs for our customers and we care deeply about doing it in a way that feels integrated and cohesive to customers — great UX is one of our differentiators — while also enabling teams to move quickly to design, ship and release features our customers need. To enable this, we’re making a meaningful investment in building a people platform with the right HR Apps such as Performance Management, Learning and Management System, Applicant Tracking system, so SMBs have the right tools to hire and retain great talent. 

    About the Role: 

    The Senior Product Manager, HR Apps will play a critical leadership role in the strategy and execution of this vision, playing a cross-organizational leadership role to inspire teams across Gusto to build on top of our platform.

    Here’s what you’ll do day-to-day:

    • As PM for our HR Apps team, you’ll develop products and tools that enable our customers to attract, hire, develop, and retain successful teams and stay compliant
    • Partner and collaborate closely with a cross-functional team comprising of Product Managers, Designers, Engineers and tech leads

    Key Attributes:

    • Focus on client facing products though strong product-minded leaders in other crafts who fit the profile are also welcomed to apply
    • Strong opinions and high standards around the user experience — is particularly adept at thinking about systems, cohesiveness, and how to approach governance 
    • Energized by customer empathy and understanding, while being able to speak to how customer impact is driving the business forward
    • Thinks of themselves as a cross functional business leader first — is not tied to a particular craft swim lane
    • Able to move from high altitude brainstorming and architecture down into problem solving and unblocking teams in the weeds when it’s required
    • Executive presence and strong storytelling skills — can craft a simple vision for a complex system, inspire people to rally around it, and drive iterative but meaningful results

    Here’s what we're looking for:

    • 5+ years as a product management working on high growth digital experiences focused on customer facing products
    • Demonstrated experience scaling platform products end-to-end
    • Ideal candidates will have seen products through a period of growth, transition or change and will have proven methodologies and tangible examples for how they’ve driven adoption
    • Experienced defining and tracking key metrics that matter, and align the whole org around them.
    • Excellent technical acumen with the ability to understand technical diagrams and discuss tradeoffs in approach with senior engineers 

    Our cash compensation range for this role is $153,000 to $191,000/yr in Denver & most remote locations, and $186,000 to $230,000/yr in San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above.


    Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

    Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

    When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


    Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

    Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

    Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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    +30d

    Senior Product Manager, Benefits

    GustoDenver, CO;San Francisco, CA;New York, NY;Atlanta, GA;Austin, TX;Chicago, IL;Los Angeles, CA;Miami, FL;Seattle, WA;Toronto, Ontario, CAN - Remote
    UX

    Gusto is hiring a Remote Senior Product Manager, Benefits

     


    About Gusto

    Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

    Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about ourTotal Rewards philosophy

    About the Role:

    In this role, you’ll have a meaningful impact on Gusto’s second largest product and business. Gusto Benefits is on a mission to expand and enable access to quality health and financial benefits. We aspire to be the #1 broker for SMBs. Large employers have Enterprise brokers, Third Party Administrators, and Benefits Consultants on retainer. SMBs have Gusto.

    About the Team:

    The Benefits team is responsible for the end-to-end stack of Gusto's health insurance brokerage and financial benefits, including the customer-facing app, underlying platform services, and internal tooling for our Operations teams. As a Senior Product Manager, you will be provided an opportunity to play a pivotal role in fulfilling Gusto’s mission and growing the business.

    We are looking for a Senior Product Manager to join our Product Management organization under the Benefits team. The focus area includes:

    • Owning the vision, strategy, and roadmap for scaling the management and fulfillment of Gusto’s health insurance brokerage. The Senior Product Manager on fulfillment automation will lead a team responsible for leveraging different technologies (APIs and EDI) to integrate with health insurance carriers and middleware providers to fulfill benefits.

    Here’s what you’ll do day-to-day:

    • Drive the roadmap for guiding small and mid-sized businesses on optimally offering benefits specific to their firmographics, employee needs and budget across the country, and the globe. 
    • Build a vision for how Gusto invests in benefits for the long-term and business cases for expanding our benefits offerings and new teams in support of that vision. 
    • Be an end to end owner of products and businesses responsible for adoption, customer experience, and cost to serve.

    Here’s what we're looking for:

    • 5+ years of hands-on Product Management experience 
    • Exceptional cross-functional collaborator and leader
    • Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision
    • Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers
    • Built products at scale with good UX that users love
    • Bonus points for insurance industry experience or experience in a regulated industry (e.g., fintech, property-tech, etc.)

    Our cash compensation amount for this role is targeted at $144,000 to $178,000/yr in Denver & most major metro locations, and $186,000 to $230,000/yr for San Francisco, New York, & Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.


    Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 daysper week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

    Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

    When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


    Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

    Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to candidate-accommodations@gusto.com.

    Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

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    +30d

    UX Lead

    Blend36New York, NY, Remote
    salesforceDesignUX

    Blend36 is hiring a Remote UX Lead

    Job Description

    We are seeking a Senior UX Lead with experience in e-commerce, and customer journey mapping to join the Customer Experience Center of Excellence team. As a UX Lead, you will be responsible for creating satisfying and compelling experiences for consumers, focusing on reshaping the customer experience to address key moments of truth within the customer lifecycle. This role requires a deep understanding of all touchpoints, pain points, and customer feedback within specific customer journeys. You will be responsible for improving conversions, retention, and addressing root causes that result in unnecessary interactions. 

    As a UX Lead, you must be able to solve a range of problems, analyze and understand customer behavior and decision-making tactics. You will map current sub-journeys and experiences and lead discovery conversations with key business owners to determine the process and technical solutions needed to improve the customer experience. Additionally, you will explore insights about users through various methods such as surveys, interviews, data analysis, usability studies, diary studies, and ethnographic observation. You will own the research process, from participant screening and defining test plans to data analysis and result synthesis. 

    Candidates must stay up to date with design and technology trends, with a focus on the digital journey, improved self-service, and creating engaging digital experiences. You must possess creativity and practicality, knowing when an issue may be best addressed with a business practice change instead of implementing new technology. The Customer Experience Team you will be a part of bridges the gap between the customer and the brand, ensuring that each touchpoint across the customer journey is engaging, efficient, and effective. 

    This UX Lead position is a hands-on role that requires active involvement in the design and implementation process. The UX Lead will actively contribute to the creation of intuitive and engaging digital experiences by participating in the design and development of prototypes, artifacts, and tools. They will work closely with researchers, designers, and other team members to ensure the successful execution of user-centered design methodologies. 

    The UX Lead will collaborate with technology, product, and business teams to translate complex ideas into understandable concepts and contribute to the enhancement of the product experience. They will actively champion the prioritization of design-centered product enhancements based on research and analysis, using methodologies such as design thinking and service design. 

    This hands-on aspect of the role involves conducting usability and empathy studies, creating process and user flows, journey maps, and interaction models, and adhering to existing design standards while contributing to the internal design system, best practices, and guidelines. The UX Lead will also support effective storytelling and presentation of visual concepts to various stakeholders, showcasing the value of user-centered design. 

    The combination of management responsibilities and hands-on involvement ensures that the UX Lead plays a vital role in driving the customer experience strategy, leading the research and design efforts, and actively contributing to the creation of compelling digital experiences. 

    • 5+ years of experience in Customer Experience work and UX research or research analysis (consideration given to internships or graduate-level work in lieu of experience).
    • Experience with Customer Journey Mapping & Design.
    • Experience with Digital Experience and UX/UI Design.
    • Project Management Skills and/or Business Administrator skills required.
    • Background in Human-Computer Interaction, Information Science, Psychology, or Social Sciences preferred.
    • Proficient in Excel, usability study software, and/or statistical research software.
    • Working with Salesforce environments is a plus.  This includes Marketing Cloud, Commerce Cloud, and Experience Cloud.
    • Knowledge of user experience and user research methodology and theory.

    Qualifications

    • Developing/enhancing end-to-end experience journey maps/service blueprints. 
    • Managing journey-mapping workshops and ensuring the proper creation of journey-mapping documents. 
    • Managing stakeholder participation and research. 
    • Documenting current and future consumer journeys. 
    • Creating and executing research to resolve gaps. 
    • Collaborating with technology, product, and business teams to uncover customer and business needs and translating them into intuitive and engaging digital experiences. 
    • Participating in translating complex ideas into understandable concepts that enhances the product experience. 
    • Advocating for the customer through human-centered design methodologies such as design research, service blueprinting, collaborative work session design and facilitation, rapid prototyping, and frame working. 
    • Creating and facilitating design-led workshops to engage and build alignment across different partners and teams. 
    • Championing prioritization of design-centered product enhancements grounded in research and analysis, using design thinking and service design methodologies. 
    • Supporting early product definition by participating in discovery sessions to uncover customer pain points and opportunities. 
    • Demonstrating interest and aptitude in service design methods. 
    • Participating in end-to-end product and experience design by working with researchers to understand customer needs and define opportunities through usability and empathy studies. 
    • Blueprinting existing and new digital and in-person experiences, identifying opportunities and solutions for improvement and experimentation. 
    • Designing process and user flows, journey maps, and interaction models, resulting in low to high fidelity prototypes, artifacts, and tools. 
    • Designing within existing standards and contributing to the internal design system, best practices, and guidelines. 
    • Supporting effective storytelling and presentation of visual concepts to various stakeholders. 

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    +30d

    Frontend Engineer - Web Performance

    CloudflareHybrid or Remote
    graphqlUXc++typescriptcssjavascriptreduxfrontend

    Cloudflare is hiring a Remote Frontend Engineer - Web Performance

    About Us

    At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

    We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

    Frontend Software Engineer - Web Performance

     

    The Web Performance team has an ambitious mission: To position Cloudflare as a leader in Internet performance monitoring and improvement. Our vision is to build a best-in-class platform to help our customers understand the performance of their websites, and then make their websites faster. Cloudflare is uniquely positioned to not only provide end-to-end Internet performance metrics, but also to develop products to make websites faster.

     

    The Web Performance team has recently developed innovative new products like Fonts, Observatory and Speculation, and the team also is responsible for mature systems like Web Analytics & RUM. Now we are growing the team to achieve our vision.

     

    As a Frontend Engineer in the Web Performance team, you will play a key role in bringing the team’s vision to life. You will work with engineering managers, product managers, product designers, UX researchers and other engineers to build a suite of Web Performance UIs. You will collaborate with a range of internal teams like Cache, Data, Workers, FL and Billing. You must be a self-motivated, growth-oriented individual who enjoys being outside of your comfort zone, always striving to build a better product for our customers. You should be someone who takes ownership of a project from start to finish, and takes responsibility for getting work across the finish line.

     

    Examples of desirable skills, knowledge and experience

    • 4+ years experience as a Frontend Engineer
    • Experience building responsive user interfaces
    • A deep understanding of the browser, HTTP, Javascript, CSS & HTML
    • Experience building, testing & deploying operating webapps
    • Ability to work in close collaboration with Product Managers and Designers
    • Experience working with RESTful APIs
    • Solid grasp of computer science fundamentals - data structures & algorithms

     

    Bonus points

    • Experience with React, Redux, Typescript & GraphQL
    • Experience Designing REST APIs
    • Experience with full-stack engineering - building APIs & Databases

     

    Compensation

    • For Colorado-based hires: Estimated annual salary of $115,000 - $167,000
    • For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $133,000 - $188,000
    • For Bay Area-based hires: Estimated annual salary of $140,000 - $198,000

    Equity

    This role is eligible to participate in Cloudflare’s equity plan.

    Benefits

    Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

    Health & Welfare Benefits

    • Medical/Rx Insurance
    • Dental Insurance
    • Vision Insurance
    • Flexible Spending Accounts
    • Commuter Spending Accounts
    • Fertility & Family Forming Benefits
    • On-demand mental health support and Employee Assistance Program
    • Global Travel Medical Insurance

    Financial Benefits

    • Short and Long Term Disability Insurance
    • Life & Accident Insurance
    • 401(k) Retirement Savings Plan
    • Employee Stock Participation Plan

    Time Off

    • Flexible paid time off covering vacation and sick leave
    • Leave programs, including parental, pregnancy health, medical, and bereavement leave

     

    What Makes Cloudflare Special?

    We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

    Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

    1.1.1.1: We released 1.1.1.1to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitmentand ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you’d like to be a part of? We’d love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.We are an AA/Veterans/Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail athr@cloudflare.comor via mail at 101 Townsend St. San Francisco, CA 94107.

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