SB Nationis looking for an experienced video editor to join the team at Secret Base, a community built with an eye on sports-focused storytelling. 

WHO WE ARE

Since its launch in August 2020, Secret Base has provided viewers with an in-depth look at moments in sports history, exploring the details that made all of us as fans care about the stories in the first place. Our primary mission is to tell stories that just happen to be about sports. In this video editor role, you will work closely with the producers, directors, motion graphics artists - basically the entire Secret Base crew - to craft and evolve the production of high-quality documentaries built for the web. 

Secret Base is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

SB Nation is the largest independent sports media brand, consisting of SBNation.com, Secret Base, MMAFighting, OutSports and more than 280 fan-centric team communities.

SB Nation is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Support production teams in all areas of production, including pitching, researching, and writing planned episodes of established shows and coordinating and booking shoots and recording sessions
• Build side-by-side scripts with assets for collaborating with the director/editor or motion graphics artist working on the producer’s videos
• Prepare videos for publication (collaborating with other members of the video team on titles/thumbnails, uploading assets into Volume, preparing YouTube posts, drafting video posts for the website)
• Collaborate with other producers to review scripts or video edits and provide feedback ahead of recording or publishing
• Work with the social team to plan video distribution across platforms
• Regularly pitch new episodes of existing shows
• Practice fair use and editorialization with any unlicensed media and work with the legal team to get clearance on all videos

WHO YOU ARE

You are someone who is passionate about telling stories. You want to explore inventive, original storytelling styles and work within a team focused on making the best video sports content on the internet. You appreciate the benefits of collaboration. You are excited to use your original voice, both in the scripting and voiceover process, to inform and entertain a devoted audience. You’re passionate - whether that’s about sports, hobbies, the world, anything. 

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job is remote. We’re dedicated to the health and wellbeing of all of our employees, and when we reopen, will require everyone who works from one of our offices to be fully-vaccinated against COVID-19. Employees with approved religious or medical exemptions may be subject to additional safety requirements, such as submitting to regular COVID-19 testing and/or wearing a face covering in our offices.

WHY VOX MEDIA?

WHAT WE OFFER

This is a temporary (5 months), full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

This role is a part of the Vox Media Union, represented by the Writers Guild of America, East

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep ourdiversity data publicfor the sake of accountability, transparency and communication. Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Please include the logline for an episode of Rewinder or Beef History that you’d be excited to write in your application/cover letter.

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud,here.

As UX Content Writer, you’ll support a website and digital modernization project for a far-reaching government agency. As a UX Content Writer, you will be supporting a team of technologists, subject matter experts, and client stakeholders to create content utilized both internally and externally.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Researches, conceptualizes, writes, proofreads, and edits original content and digital experiences
• Partners with the creative team to determine overall creative message that is brand consistent
• Proposes new ideas and push our thinking for all things copy-related
• Collaborate with subject matter experts and other stakeholders to create content that is relevant, engaging, and results-driven
• Collaborate closely with UX designers, product managers, and developers to integrate user-focused content into the product design process.
• Ensure consistency in Brand tone, voice, and terminology by creating and following the Content Style Guide to form and maintain a balanced user experience across the product
• Conduct user research to understand user needs, pain points, and language preferences to inform content creation.
• Participate in usability testing and gather feedback to refine and improve content in response to user insights.
• Stay updated on industry trends, best practices, and emerging UX writing methodologies.

What you’ll need to succeed:

• Proven experience (5+ years) as a UX Writer, Content Writer, or similar role with a focus on user interface content
• Experience creating concepts and copy for dynamic content pieces such as articles, blogs, case studies, and email requiring originality and innovation in determining how to accomplish tasks
• Highly organized with the ability to work on multiple complex projects simultaneously
• Ability to work autonomously and collaboratively in developing methodologies and presenting solutions
• Experience interacting and working cross-functionally with teams such as design, development, brand management, account management, and leadership
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Possess User Empathy, Creativity, and Adaptability, and Being Open to Feedback
• Bachelor's degree in English, Communications, UX Design, or a related field.
• Familiarity with digital communication solutions, SaaS, or tech products.
• The ability to obtain and maintain a Public Trust Security Clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida, four years after the pandemic started, with a classroom full of 6th graders who haven’t had a normal year of school or learning since 2019. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

We have no end of fascinating challenges that can only be solved with a deep empathy for our users, diligent product & UX thinking, and a strong drive to make a positive impact. Some questions we’re working on answering right now are:

• How do we support teachers who are dealing with the impact that the pandemic had on learning?
• How do we help students with learning gaps catch up to their grade level?
• How do we center schools serving historically under-resourced communities in our product design and development?
• How do we reach more school districts so our learning experience gets used in more classrooms?
• …and more

The best part? Our work matters: catch Sal talking to CNBC about low math and reading test scores.

We are looking for a Senior Product Designer to embed within our Product Growth team and help us scale product adoption among users. The heart of this role is identifying opportunities to improve the user journey from acquisition to engagement, and designing experiences and features that contribute to the success of our products. You will help drive sign up conversion and ensure that new users find it easy and rewarding to use Khan Academy and Khanmigo regularly.

Some of the projects you will work on:

• Experimenting with different conversion strategies for core Khan Academy.
• Experimenting with different conversion strategies and growth loops for Khanmigo.
• Improving time-to-value for new Khanmigo signups.
• Supporting scaling into new international markets.

You will play a vital role on an inclusive, collaborative, small but mighty Design team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. Design has a seat on the Product Leadership Team, making Design a keystone in the way we “deliver wow” (one of our values), and means that you’ll never have to justify the importance of your work or why you should be included.

We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are. Even if you don’t check every box (no one does), we encourage you to apply.

WHAT YOU'LL DO

• Drive the end-to-end design strategy and execution for Product Growth projects, from early concepts to polished user experiences.
• Deliver design solutions that balance the company’s mission, a seamless branded experience for end users, and ease of implementation.
• Autonomously move your own work forward in partnership with PM and Eng, using proactive communication and effective planning strategies.
• Cultivate a growth mindset (another one of our values) by soliciting feedback on solutions from internal stakeholders, senior leadership, and the Design team during critiques.
• Seek out, understand, incorporate and communicate user feedback throughout the design process, in partnership with UX Research and Data.
• Build alignment across diverse teams by successfully presenting ideas to a range of teams and stakeholders across Khan Academy.
• Write about, present, and share what you have learned, both internally and with the wider Design community via our blog and industry events.

WHAT YOU BRING

• 5+ years of experience as a product/UX designer.
• 3+ years of experience designing on product-led growth teams.
• Comfortable building experiences with Webflow  and Figma (show us in your portfolio).
• Strong across interaction design, prototyping, and information architecture, with a keen eye for visual design and experience using quant/qual to make data-informed decisions.
• Track record of executing successful growth strategy through your design skill set, relationship building, and team alignment on desired outcomes.
• Ability to juggle ambiguous and broad problems/opportunities along with smaller, well-defined projects.
• Outstanding verbal and written communication skills for diverse audiences with neurodivergent and neurotypical, technical and non-technical colleagues.
• Comfortable in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and gather feedback from Senior Leadership.
• Scrappy, have a bias toward action, and can move quickly.
• Lean approach to delivering design solutions and regularly ask yourself: how do we learn quickly and ship regularly? What’s the most concise experience we can deliver that still provides value?
• Motivated by our company mission and a desire to tangibly improve the lives of millions by applying your talents.
• Bonus if you have experience with freemium models.
• Bonus if you have strong copywriting skills (show us in your portfolio) and a good sense of humor.

Qualities we value in ourselves, and those who join our team:

• Introspective, mature, low-ego, and emotionally intelligent.
• Invested in your own growth and the growth of our Design team colleagues.
• Proactively seek out the people/information you need to move work forward and unblock yourself.
• High comfort level working within a strong top-down product and pedagogical vision led by our CEO, Sal Khan, and our Chief Learning Officer, Kristen DiCerbo, PhD.
• Able to balance the immediate tactical needs of helping deliver and ship features with scouting ahead for what’s next.
• Willing to roll your sleeves up and pitch in when a project goes off-script.
• Passionate about education and designing engaging learning experiences, deeply curious about how and why people learn.

NOTE: Submitting a portfolio with your application is required. We're looking for a portfolio that highlights the parts of your background and experience that are relevant to the job description. Applications without a portfolio link or attachment (plus password if required) will not be considered.

MORE ABOUT DESIGN AT KHAN ACADEMY

The Design Team is a diverse, close-knit group of Designers and Researchers that spans many disciplines. We’re passionate about designing for the complexities of education and solving real problems for real people. We regularly make time to share, learn, create, and play as a team. What keeps us here: dedication to learners, our craft, and nurturing our unique, low-ego, rigorous culture. We listen carefully, think deeply, and move quickly, to help millions of learners all over the world.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $149,500 USD / $159,279 - $186,875 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

Our internship is not only an opportunity for you to learn, develop, and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas, and energy to UserTesting. If you’d like to hear more about it, watch our short video:

https://usertesting.wistia.com/medias/j5be6ao9mq

UserTesting enables companies to put their customers at the center of every business decision by leveraging the power of human insights. The most advanced on-demand customer insights platform, UserTesting enables product managers, UX researchers and designers, marketers, and digital executives to connect with their exact target customer in a matter of hours and uncover actionable insights that drive ROI. More than 35,000 companies have adopted UserTesting to make smarter business decisions throughout the design and development of their digital experiences as well as in their marketing messaging and competitive positioning.

We have exciting opportunities for sales and marketing students to join our Sales team this summer! You will work closely with our Account Executives learning about the sales process, and participating in daily standups, iteration reviews, and demo days. We have offices in San Francisco along with remote Account Executives across all 4 global offices. 

We have multiple internship openings available, here are a few of the projects:

• Sales Prospecting for revenue generation 
• Learn more about common sales techniques and tools used 
• Identifying, creating, and measuring performance metrics across our platform
• Cross-sell projects and identify growth into our current customer base 

The ideal candidate will possess the following skills:

• Entering Junior or Senior year; or pursuing post-undergraduate studies.
• Strong work ethic and great attitude 
• Strong written and oral communication skills
• Self-starter who proactively learns new topics
• Interested in learning more about a Saas company and the sales process
• Some experience with SalesForce & Outreach.io

UserTesting is an inclusive, equal-opportunity workplace offering a great work environment and the opportunity to change the world.This is a paid opportunity offering plenty of perks (unlimited snacks and refreshments, catered lunches twice a week, in-office massage services,etc). We also offer mentorship and training opportunities paired with impactful assignments that will add value both to our company, to our customers and to your development. 

SCHEDULE AND DURATION: 10-week program beginning on June 8th, concluding August 14th.

Learn more about working at UserTesting at: https://www.usertesting.com/about-us/jobs

Our internship is not only an opportunity for you to learn, develop and gain experience in a market-leading, global software company, it’s an opportunity for you to bring diversity, ideas and energy to UserTesting. If you’d like to hear more about it, watch our short video:

https://usertesting.wistia.com/medias/j5be6ao9mq

The Team

UserTesting’s Digital Marketing team includes content marketing and strategy, web authoring, webinars, and paid and organic search and social media. The team’s mission is to deliver cohesive digital content journeys that efficiently drive engagement and loyalty by educating our audiences and building credibility and trust. 

Job Summary:

Reporting to the Senior Director, Digital Marketing, as the Digital Marketing intern, you’re a motivated, energetic team player with a passion for writing, marketing, and driving results. As a bonus, you’ll have a strong interest in basic design principles and some basic HTML experience. 

During your internship, you’ll work with a team of content creators across written web content, paid and organic social media, video, and more to help the team audit, create, and optimize new and existing marketing content for a wide range of target audiences. The content you’ll create and collaborate on will cover a variety of topics within the user experience (UX) and customer experience (CX) space, including UX/CX research and testing methods, best practices, tips and tricks, and step-by-step guides. 

Upon completion of your internship, you’ll not only have referenceable experience working on a fast-paced marketing team, you’ll also come away with publicly-available content to add to your portfolio, including published blog posts, a research presentation, and shareable clips and highlight reels you’ve curated from the content testing you’ll conduct during your internship. As an added bonus, you’ll get experience with UX/CX research and testing and will have a portfolio of work to share with prospective employers in the future.

Duties/Responsibilities:

• Research and draft blog posts
• Input content into the CMS (website content management system)
• Update and optimize existing content
• Audit and categorize existing content

Required Skills/Abilities:

• Outstanding writing and editing skills
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong research skills
• Some familiarity with user experience and customer experience research and testing and/or design
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks
• Ability to function well in a high-paced environment
• Quick learner
• Basic understanding of marketing concepts and principles
• Some basic HTML experience is a plus

Education and Experience:

• Journalism, communication, marketing, or English majors preferred
• At least two years of post-secondary education/ Currently attending University and entering your third or fourth year
• Experienced writer
• Some experience with/exposure to marketing concepts
• Some experience with/interest in UX or CX concepts
• Some basic HTML experience and interest in basic design principles are a plus

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We’re seeking an analyst that will report to the Senior Manager, SEO and dotted line into the centralized Commerce team to leverage search in order to achieve affiliate revenue goals, with emphasis on Vox Media’s premier shopping site, The Strategist. The ideal candidate is curious and creative in their data analysis; has a strong understanding of the relationship between SEO and commerce and communicates their findings effectively; and can collaborate well with commerce and editorial partners.

WHO WE ARE

The Vox Media product team seeks to grow, engage, and retain our audience across our portfolio of brands and Concert publishers by creating and serving best-in-class, innovative, engaging products and experiences. The SEO team is part of a centralized Analytics team, situated in the Product organization and working across both Product and Editorial. We own the company's POV and strategy for both Content and Technical SEO. 

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices:to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

• Maintain and monitor regular automated SEO reports in support of Vox Media’s commerce goals on The Strategist, The Cut, Popsugar, The Verge, and Polygon 
• Build and support ad-hoc reports and dashboards across multiple SEO and commerce data sources to inform areas of growth opportunity 
• Perform research and analyses of SEO and commerce data and interpret results; draw insights and deliver actionable feedback for partners
• Advise on and document SEO best practices and strategies for partners
• Communicate and report on impact from algorithm updates to commerce content; collaborate with partners on plans for improvement as needed
• Maintain strong relationships with partners in order to communicate and assist on strategies for growth from search

WHO YOU ARE

• You have 2-3 years of full-time experience in the commerce SEO space 
• You have a strong understanding of editorial SEO, with a focus on commerce content
• You have a strong understanding of search and commerce KPIs 
• You are analytical and detail oriented, with a passion not just for reporting data, but also for identifying underlying themes around key trends, results and critical outcomes
• You have experience with various analytics and SEO tools, such as Google Search Console, Google Trends, Google Analytics, Moz, SEMrush or equivalent
• You have experience monitoring changes in ranking and search performance 
• You have experience with Excel/Google Sheets and can aggregate data from disparate sources in a consolidated view
• You have strong written and verbal communication skills

Bonus points for:

• A passion for digital publishing; experience working in a commerce website in a fluid editorial environment
• Knowledge of technical SEO and experience with Screaming Frog and/or Lumar/DeepCrawl
• Experience identifying errors in Google Search Console and communicating them to product teams
• Experience utilizing data stored in Google BigQuery

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch!We would love to have a chat and see if you could be a great addition to our team.We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

WHERE YOU’LL WORK

This job isremote. 

WHY VOX MEDIA?

WHAT WE OFFER

This is a permanent, full-time position.This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefitshere.

OUR DEI+ COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences.We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices.We keep ourdiversity data publicfor the sake of accountability, transparency and communication.Learn more about our valueshere, and our approach to corporate citizenshiphere. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

WHAT COMES NEXT

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.comemail addresses, never via text message. Read more about how our recruiting team operates, andhow to protect yourself from recruitment fraud, here.

ABOUT THE ROLE

As a Product Manager at Stitch Fix, you will play a pivotal role in shaping one of the highest priorities of our company - client experience. Your mission will be to develop engaging and social experiences that not only helps clients visualize their style but also provides compelling reasons for them to return and evolve their style over time. To achieve this, you'll focus on driving innovations in style visualization, client relationship building, and continuous evolution of our offerings.

YOU ARE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Champion Innovative Product Ideas: Dive deep into understanding client needs and company objectives to define groundbreaking product ideas focused on enhancing client engagement and retention. You'll employ techniques such as customer interviews, prototyping, and concept testing to generate ideas that resonate with our target audience and align with Stitch Fix's strategic goals.
• Lead Meaningful Discovery Work: Undertake thorough discovery work to uncover insights and identify solutions that address both client pain points and business challenges. You'll collaborate closely with stakeholders across the organization, conducting market research, competitive analysis, and user testing to inform product decisions and ensure alignment with Stitch Fix's mission.
• Drive Cross-Functional Collaboration: Work hand in hand with Design and Engineering teams throughout the product development lifecycle. Applying Marty Cagan's emphasis on empowered product teams, you'll foster a collaborative environment where cross-functional partners collaborate closely, share insights, and iterate rapidly to deliver innovative solutions that exceed client expectations and drive business outcomes.

WE’RE EXCITED ABOUT YOU BECAUSE…

• You have the right breadth of experience: 7+ years of product manager experience with a strong focus on driving growth and engagement within the e-commerce sector.
• You are a strategic thinker: Demonstrated ability to build a compelling business case around an idea and effectively communicate your vision and rationale to cross-functional partners and executive leaders.
• You are a thoughtful collaborator:Proficiency in collaborating with cross-functional teams, building relationships, and a deep understanding of how the business operates.
• Prioritization is important to you: Strong skill in ruthless prioritization, especially when faced with competing priorities, opportunities, and constraints.
• You possess strong technical & quantitative Skills: Exceptional technical and quantitative skills, including experience working with data science to make informed decisions.
• Of your strong product sense: A keen product sense and experience working closely with Product Design and UX teams to craft delightful user experiences.
• Bonus: Experience with early-stage product development, taking products from zero to one, is a plus.

YOU’LL LOVE WORKING AT STITCH FIX BECAUSE…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

If you're a visionary Product Manager looking to drive client engagement at the forefront of tech and fashion, we invite you to join us at Stitch Fix. Help us transform the way people discover their personal styles and be a part of our exciting journey. Apply now and let's redefine retail together!

ABOUT STITCH FIX

We're changing the industry and bringing personal styling to every body. We believe in a service and a workplace where you can show up as your best, most authentic self. The Stitch Fix experience is not merely curated—it’s truly personalized to each client we style. We are changing the way people find what they love. We’re disrupting the future of retail with the precision of data science by combining it with human instinct to find pieces that fit our client’s unique style. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. This results in a simple, yet powerful offering to our customers and a successful, growing business serving millions of men, women and kids throughout the US. We believe we are only scratching the surface and are looking for incredible people like you to help us boldly create our future. 

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We’re looking for a Technical Architect to help customers build, launch, and grow with Webflow by providing technical guidance, best practices, and solutions that demonstrate a deep understanding of customers’ business needs, technical needs, Webflow’s product, and trends in the industry. You will collaborate with cross-functional team members to uncover and unblock opportunities that allow customers to maximize their business value from Webflow, driving product and feature adoption and influencing product direction on their behalf. 

With your technical expertise and industry knowledge you'll be able to help customers build with best practices in mind ensuring they'll build in a scalable manner and be able to grow in Webflow for years to come.

About the role 

• Location: Remote-first (United States EST or CST time zone; ON, Canada)
• Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location.

United States (all figures cited below in USD and pertain to workers in the United States)

• Zone A: $200,000 - $250,000
• Zone B: $190,000 - $237,500
• Zone C: $180,000 - $225,000

Canada (All figures cited below in CAD and pertain to workers in ON, Canada)

• Zone A: $226,500 - $284,000

For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’smarket location,  job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

• Reportingto the Senior Manager, Technical Architects

As a Technical Architect, you’ll … 

• Collaborate with Sales and Customer Success peers to launch new customers, drive successful product adoption, and reduce time to first value from Webflow. You’ll help tailor our launch strategies according to each customer’s business needs and objectives.
• Partner with Customer Success Managers to cultivate and deepen strategic relationships with multiple customers simultaneously, inspiring them and instilling them with confidence to grow their businesses with Webflow.
• Provide technical guidance in a consultative manner for customers, uncovering opportunities and steering them with detailed implementation plans that unblock their ability to successfully launch and grow with Webflow. 
• Advocate for customers and influence product direction by gathering product feedback, aggregating trends into themes, and surfacing insights via our Voice of Customer program.
• Build cutting edge, repeatable artifacts to help tell Webflow's story in a compelling way that aligns with bringing our customers business value. You will combine product evangelism and your knowledge of customers to create templates, integrations, and site examples that make adopting Webflow easy.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you 

You’ll thrive as a Technical Architect if you:

• Possess 5+ years of SaaS technical experience, ideally in the web development or visual development space
• Are enthusiastic about earning customer trust, getting to know their businesses, and helping them achieve their goals
• Can effectively communicate technical concepts to nontechnical audiences and can facilitate conversations by bridging that gap
• Are comfortable working in fast-paced environments, adapting to changing priorities, and collaborating with a wide variety of people across functions, backgrounds, and experience levels
• Have excellent coaching, writing, discovery, and presentation skills
• Enjoy solving problems and puzzles, with the ability to identify cases where challenges or solutions are net new vs. cases where previous learnings can be repurposed
• Have prior experience with — or the technical aptitude to quickly learn — core concepts and tools related to front-end web development (including programming languages such as HTML, CSS, and JavaScript), APIs, hosting and infrastructure, Enterprise Architecture, CRO and digital marketing, SEO, UX and UI design, and security
• Have prior experience with — or the technical aptitude to quickly learn — no-code and low-code products like Webflow or other tools that customers frequently use (e.g. Zapier, Memberstack, Mailchimp, Parabola, Bubble, Airtable, among many others)
• Are open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
• Welcome a diverse mix of individuals (including customers and colleagues) and their different perspectives

Even if you don’t meet 100% of the above qualifications, you should still seriously consider applying. Research shows that you may still be considered for a role if you meet just half of the requirements.

Our Core Behaviors:

• Obsess over customer experience.We deeply understandwhatwe’re building andwhowe’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers.
• Move with heartfelt urgency.We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment.
• Say the hard thing with care.Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care.
• Make your mark.We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as ateamto get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (US; full-time Canadian workers working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent on insurance plan selection. Employees also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave. Employees also have access to family planning care and reimbursement
• Flexible PTO with an mandatory annual minimum of 10 days paid time off, and sabbatical program
• Access to mental wellness coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, as well as smart work, and annual stipends to support professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and financial wellness benefits, like CPA or financial advisor coverage
• Commuter benefits for in-office workers

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks.

Be you, with us

At Webflow, equality is a core tenet of our culture. We arecommittedto building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, Twitter, and/or Glassdoor. 

Please note:

To join Webflow, you'll need valid U.S. or Canadian work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Protecting your privacy and the security of your data is a longstanding top priority for Webflow. Please consult our Applicant Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

As Copywriter, you’ll support a website and digital modernization project for a far-reaching government agency. As a copywriter, you will be supporting a team of technologists, subject matter experts, and client stakeholders to create content utilized both internally and externally.

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessedwithour people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

• Researches, conceptualizes, writes, proofreads, and edits original content and digital experiences
• Partners with the creative team to determine overall creative message that is brand consistent
• Proposes new ideas and push our thinking for all things copy-related
• Collaborate with subject matter experts and other stakeholders to create content that is relevant, engaging, and results-driven
• Collaborate closely with UX designers, product managers, and developers to integrate user-focused content into the product design process.
• Ensure consistency in Brand tone, voice, and terminology by creating and following the Content Style Guide to form and maintain a balanced user experience across the product
• Conduct user research to understand user needs, pain points, and language preferences to inform content creation.
• Participate in usability testing and gather feedback to refine and improve content in response to user insights.
• Stay updated on industry trends, best practices, and emerging UX writing methodologies.

What you’ll need to succeed:

• Proven experience (5+ years) as a UX Writer, Content Writer, or similar role with a focus on user interface content
• Experience creating concepts and copy for dynamic content pieces such as articles, blogs, case studies, and email requiring originality and innovation in determining how to accomplish tasks
• Highly organized with the ability to work on multiple complex projects simultaneously
• Ability to work autonomously and collaboratively in developing methodologies and presenting solutions
• Experience interacting and working cross-functionally with teams such as design, development, brand management, account management, and leadership
• Understanding of interactive design and usability principles and how content strategy and creation contributes to the user experience.
• Excellent writing, editing, and proofreading skills with attention to detail.
• Possess User Empathy, Creativity, and Adaptability, and Being Open to Feedback
• Bachelor's degree in English, Communications, UX Design, or a related field.
• Familiarity with digital communication solutions, SaaS, or tech products.
• The ability to obtain and maintain a Public Trust Security Clearance

Like we said, we arebig fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Don’t meet every single requirement? 

Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.  At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you’re excited about this role, but your previous experience doesn’t align perfectly with every qualification in the job description, we encourage you to go ahead and apply.  We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have. Best of luck! – The MetroStar People & Culture Team

What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MetroStar Systems is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.

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