• Engage customers, partners and prospects to explain concepts, solve issues and train their employees. 
• Follows Industry best-practices/ Progress policies on workflow 
• Funnel customer feedback into the Product/Engineering organization 
• Test release candidates for field readiness 
• Escalate internally to management if a customer situation is not getting adequate attention 
• Conduct Webinars and workshops 

• Experience in Customer facing technical roles  
• Excellent Written and Oral communication skills 
• Strong problem-solving skills  
• Technical Skills:  Networking fundamentals and Protocols (DNS,TCP/IP, SSH, IPv4/6/Sec, FTP, LDAP, SMTP, SNMP) 
• Routers, Switches, Firewalls, Load balancers
• Server administration skills (Windows/Linux)
• Virtualization VMWare etc
• Devops principles conceptual knowledge
• Database (SQL , NoSQL) conceptual knowledge
• Willingness to work in US shifts.  

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like Marriage leave, Casual leave, Maternity leave, Paternity Leave 
• Premium Group medical Insurance for employee and 5 dependents, Personal accident insurance coverage, Life insurance coverage 
• Professional development reimbursement 
• Interest subsidy on loans - either vehicle or personal loans 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Sitefinity is a recognized industry leader in Digital Experience/Web Content Management Systems categories. It is based on ASP.NET and is designed with usability, performance, security, and extensibility in mind. Sitefinity is engineered to make managing a website a positive, empowering experience. Because it's built on a cutting-edge code base, Sitefinity is best equipped to meet the long-term needs of today's businesses, including tackling the fast-paced mobile world. It enables system integrators, digital agencies, and end users to develop, run and manage Sitefinity-powered systems for digital experiences. 

As a.NET Software Engineer, you will design, develop and maintain product features and integrations like .NET (Core) microservices. In addition, you will develop new features and extensibility points in the Sitefinity WCMS product. Take responsibility for building new functionalities, enhancement, and maintenance of existing ones.

 In this role, you will:

• Participate in the research of the software components behind the team tasks and have a good understanding of the architecture and design of the team's product.
• Write clean, maintainable, and readable code while strictly adhering to team coding quality standards. This includes writing different types of tests.
• Analyze business requirements. Provide additional scenarios and use cases - based on a continuously enriched understanding of the customer problem.
• Participate in regression and functional testing to ensure the quality of the product.
• Participate in code reviews and provide guidance to drive personal and code quality improvements.
• Investigate problems of diverse scopes, identify, and resolve bugs with different complexity.
• Provide realistic time estimates on tasks and assignments.
• Continuously get acquainted and remain updated on the product's inner workings: architecture, components, API, features, and documentation. 

Your background:

• Demonstrated experience as a software developer.
• Familiar with Object Oriented Design, as well as Design patterns.
• Algorithms and Data Structures
• Good knowledge of database concepts and SQL; Knowledge of MS SQL Server and ORMs (e.g., Entity Framework).
• C#, ASP.NET (.NET Framework 4.8+ / .NET 7+ preferred).
• Understanding of web technologies and protocols such as HTTP, HTML5, CSS3, and JavaScript.
• Experience with Single Page Application frameworks/libraries (e.g., Angular, React, or similar)
• Have focus and knowledge for writing optimized high-performance, and memory-efficient code.
• Understanding of Version control systems 
• Agile methodologies – e.g., Scrum, Kanban, Lean.
• Proficient written and verbal English language skills.

Additionally, it would be beneficial if you have:

• Experience in writing microservices.
• DevOps experience.

Compensation

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

Vacation, Family, and Health

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site with CrossFit equipment and a climbing wall
• Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

Apply now! 

#LI-DG1

#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Articulate the technical and commercial benefits, ROI, and/or TCO of our solution.
• Perform In-depth demonstrations of our features during customer and partner meetings, technical workshops, webinars, and seminars.
• Document of all account activities in Salesforce.
• Create the proper solution (HW/SW/Virtual/Appliance mix) to meet the customer’s needs.
• Design, implement and perform proof of concepts (POC).
• Act as a technical point of contact for the EMEA Sales teams. Liaise with the members of this team and provide guidance and training on the technical aspects of Flowmon
• Provide technical support to prospective customers and partners who are trialing Flowmon product
• Provide training and product demonstrations for prospective customers and partners.
• Provide backup coverage for in-region Presales Engineers.
• Act as a point of contact for in-region Presales Engineers between other Progress EMEA departments.
• Participate in meetings with Progress Customer Success teams and share relevant information with the in-region Presales Engineers.
• On demand, attend conferences and shows to assist Progress Sales Team.
• Create and maintain demo environments used for Product presentations.
• Manage and deliver on internal projects and sales targets.

• Bachelor’s degree in computer science or equivalent experience.
• Demonstrated experience in a Pre-Sales role.
• Excellent troubleshooting, analysis, and creative problem-solving abilities.
• Ability to deliver technical and sales presentations autonomously when required.
• Ability to relay technical information to customers with varying skill levels.
• Experience working with and supporting Partner Channels and End Users.
• In-depth knowledge of networking protocols, specifically TCP/IP.
• Proven background in networks/systems management, security applications deployment, and network and application monitoring.
• Proficiency with Windows and Linux Operating Systems, including Microsoft Exchange, SharePoint, and Lync.
• Must have technical knowledge of network security, endpoint, and SIEM technologies.
• Understanding of Cloud and Hybrid architecture (Azure, AWS) and how they work within infrastructure.
• Familiarity with DevOps and SecOps concepts and experience in scripting, coding, and data center automation.
• Positive attitude, strong work ethic, and a “How can I help you” approach.
• Must be able to collaborate effectively with others and communicate in an open and friendly manner.
• Excellent business writing and presentation skills in English language
• Comfortable with and open to travel.

• Technical Certifications such as CCNA, CCNP, MCSE, or VCP5.
• Experience with Network and Routing architecture, especially focusing on Load Balancing (ADC) technologies.
• Experience within a DevOps environment is a major plus.
• Knowledge of Czech or Polish languages.

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation.
• An extra day off for your birthday.
• 2 additional days off for volunteering.
• Premium healthcare and dental care coverage.
• Additional pension insurance.
• Well-equipped gym on-site
• Co-funded Multisport card.
• Daycare Center for your little ones onsite.

• Flexible working hours and work-from-home allowance.
• Free underground parking with a designated space for bikes, motorbikes and electric scooters.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation
• An extra day off for your birthday
• 2 additional days off for volunteering
• Premium healthcare and dental care coverage
• Additional pension insurance
• Well-equipped gym on-site with CrossFit equipment and a climbing wall
•  Co-funded Multisport card
• Daycare Center for your little ones onsite
• Flexible working hours and work-from-home allowance
• Free underground parking with a designated space for bikes and electric scooters

Apply now!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We are Progress (Nasdaq: PRGS) - а trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Golang Engineer in Sofia to work on Chef which is one of top 3 enterprise product in DevOps & DevSecOps space and help us do what we do best: propelling business forward. 

In Chef, we develop the world's best products for managing applications and infrastructure at scale, and we deploy them to solve real problems in all kinds of industries. We get to work with the latest in cloud and container technologies. We have the opportunity not just to follow but to shape best practice. Our platform is used to enable billions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the applications and devices you use every day have infrastructure built, deployed, secured and run with our code.

The Platform Services team build common and reusable services/components for other chef product lines like Infra, Compliance, Automate, Desktop etc. to enable those team to focus on their business deliverables and takes care of common/cross-cutting concern like developing centralized Authentication, APIGW, logging, Monitoring/Alerting, Compliance, Infrastructure as a code template for deploying application in a public cloud.

In this role, you will:

• Develop one of above platform components of GA quality (Scalability, Up time, DR) from scratch.
• Work effectively as a Product Owner for the team in a Scrum Model – as a liaison between Product Management, Architect and the team
• Be an effective team player and introduces best practices in team
• Flexible to quickly learn and work on any new technology based on business need.

Your background:

• Hands-on experience on one/multiple high level programming language like Go (Preferred), Nodejs
• Experience in any one of public cloud like AWS, GCP, Azure.
• Experience writing infrastructure as a code using Terraform/clod formation template for automating infra setup and deployment 
• Experience with SQL/NO-SQL databases
• Experience in Kubernetes/Docker technologies.
• Experience working on one of distributed systems like caching, async communication, various design patterns.
• Good Analytical and troubleshooting skill

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

Compensation 

• Generous remuneration package 
• Employee Stock Purchase Plan Enrollment 

• 30 days paid annual vacation 
• An extra day off for your birthday 
• 2 additional days off for volunteering 
• Premium healthcare and dental care coverage 
• Additional pension insurance 
• Well-equipped gym on-site 
• Co-funded Multisport card 
• Daycare Center for your little ones onsite 
• Flexible working hours and work-from-home allowance 
• Free underground parking with a designated space for bikes and electric scooters 

Apply now!   

#LI-NT1
#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

The successful candidate for this position, as a member of the Progress Software Legal Department team, will be responsible for advising management and other internal clients with respect to a wide variety of privacy related business issues and legal matters. Data privacy related responsibilities will include (without limitations) providing privacy guidance and practical solutions within the company to ensure that regulatory and contractual obligations are met with respect to data protection, security and privacy; maintaining and implementing corporate privacy-related notices, policies, guidelines and other process documentation; supporting other attorneys negotiating, and directly negotiate as necessary, privacy-related terms in commercial agreements with customers and vendors; advising on other privacy concerns in connection with onboarding and managing vendors and other third parties; driving deliverables needed for data inventory/data mapping initiatives; collaborating with other organizations (IT, Marketing, etc.) to ensure necessary controls, documentation and objectives are met. In particular, but not limited to: 

 In this role you will:

• Play an active role in responding to data subject requests, customer privacy questionnaires, data mapping and inventory efforts related to processors, subprocessors, and records of processing activities.
• Support the design and implementation of global privacy framework and program across the organization including but not limited to compliance with the applicable privacy laws, international data transfers requirements and guidelines.
• Advise on data protection matters, monitoring compliance with the applicable privacy laws arising from the operational business needs of various functions such as marketing, HR, procurement, IT and other.
• Participate and deliver results in privacy compliance projects related to the implementation, improvement of controls and processes intended to embed privacy into operations, privacy by design, including without limitation privacy reviews, AI, privacy or data protection impact assessment, risk assessments, transfer impact assessments and other similar.
• Assist in responding and assessing cyber security incidents and/or data protection breaches.
• Assist in drafting, implementing, and updating data privacy clauses, privacy and security terms, data protection agreements, playbooks, guidelines and support to the business stakeholders.
• Support in due diligence and integration activities related to M&A.
• Support AI initiatives.
• Conduct privacy training and awareness campaigns for various business functions.

 Your background:

• Professional experience which involves from 3 to 5 years full-time relevant privacy and data protection experience in a multinational environment, preferably in the high-tech/IT/software industry. 
• Law degree with excellent academic credentials. 
• Extensive knowledge and ability to work with wide variety of global privacy, security, digital marketing laws including without limitation the US privacy and state breach notification laws, CCPA as amended by the CPRA; HIPAA, GDPR/UK GDPR, local data protection laws, NIS/NIS2, etc.
• Ability to communicate complex legal issues and solutions to clients clearly and succinctly and develop credibility at all levels of the business organization. 
• Experience drafting and negotiating data protection and privacy and security terms. 
• Understanding of public company controls and procedures and need for risk surveillance. 
• Excellent oral and written communication skills. 
• Proven analytical, time management, and problem-solving skills. 
• Great attitude and self-starter. 
• Excel in a fast-paced, demanding environment. 
• Able to successfully manage competing priorities and work independently on a wide range of issues and projects, while delivering quality work under a tight time frame. 
• Can think independently and adapt to different project situations. 
• A team player, able to learn and share experiences with other members of the Legal team. 

 Additionally, it would be beneficial if you have:

• IAPP certification such as CIPP/E or CIPP/US is a plus.

• Generous remuneration package
• Employee Stock Purchase Plan Enrollment

• 30 days paid annual vacation.
• An extra day off for your birthday.
• 2 additional days off for volunteering.
• Premium healthcare and dental care coverage.
• Additional pension insurance.
• Well-equipped gym on-site with CrossFit equipment and a climbing wall.
• Co-funded Multisport card.
• Daycare Center for your little ones onsite.

• Flexible working hours and work-from-home allowance.
• Free underground parking with a designated space for bikes, motorbikes and electric scooters.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.   
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Financial Analyst working out of your home office in the United States, and help us do what we do best: propelling business forward.  Due to the manager for this role being overseas, we do need those in EST zone accordingly for success.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Manage the corporate internal communications calendar to ensure proactive communication planning and campaign execution.
• Develop internal communication campaigns with touchpoints including email, intranet articles and pages, Viva Engage and digital signage in global offices.
• Write and edit content for internal channels including emails and intranet articles.
• Assume ownership of the company intranet, including overall structure, page design and layout and strategy. Work closely with page owners to drive consistent process for developing and maintaining content for their pages.
• Organize and execute upon logistics for companywide Global All Hands events.
• Coordinate planning, development and storage of corporate assets including documentation, digital banners, photos, employee quotes, etc...
• Collaborate with multiple areas of the business including IT, Design, the People Team and ERGs.
• Partner with the Content Team to copyedit marketing assets on an as-needed basis.

• A bachelor's degree in marketing, communications, computer science, or a related discipline
• At least two years of proven experience in a corporate, communications/marketing environment or agency setting
• Excellent writing and editing skills with a finely honed attention to detail
• Creativity and ability to write compelling content
• Experience in digital marketing, content development and/or copywriting, a plus
• A self-starter with strong organizational and multitasking skills
• Flexibility to adapt and meet tight deadlines
• Ability to take direction and receive feedback
• Ability to work in a team environment and collaborate effectively in a global environment
• SharePoint knowledge a plus
• Email platforms (Workshop, Poppulo, Staffbase) a plus
• Experience with project management software and ticketing systems a plus 

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.

Apply Now!

#LI-KS1
#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.   

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Order Management Representative and help us do what we do best: propelling business forward.

In this role, you will work with all levels of Sales, Legal, Finance and Customer Support to process customer orders and/or change orders from quote to entitlement and ultimately, ensure great customer experience.

In this role, you will:

• Create system generated quotations as required by the field Sales organization

• Receive customer purchase orders and review them for completeness and accuracy which includes product configuration and verifying terms and prices according to contracts

• Directly contact Sales Representatives and/or customers to resolve any order-related issues

• Book orders into the order management system in a timely and accurate manner and ensure proper invoicing

• Ensure accuracy with existing license configuration details

• Ensure and validate that customer’s license requirements are within the expected compliance requirements

• Generate control codes/license files to entitle product to customers

• Ensure high levels of customer satisfaction through prompt and courteous communication of open and closed order status

• Work closely with and support the Sales team with scheduling

 Your background:

• German Native speaker or very good German speaking and writing knowledge

• Proficient speaking and writing skills in English

• Very good communication skills

• Experience with an ERP system

• Previous experience in the field of order management and/or account management experience

• Proven customer-centric mentality with strong attention to details

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:

• Compensation: Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.

• Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress

• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering

• Well-being: A global well-being program focused on physical, mental, and financial health.

• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.

• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Apply now!  

#LI-IL1 #LI-Hybrid    

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

This will be a 4 month temporary assignment to start.  Due to team location, those in EST or CST zone are preferred.

The DX (Digital Experience) team is currently looking for Renewal Account Manager to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed!

In this role, you will:   

• Contact clients about their renewal plans
• Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
• Collect and prepare data related to customer’s existing contract and product usage
• Support Account Management by identifying upsell / cross-sell opportunities
• Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records

Your background:   

• Bachelor’s degree is preferred but not required
• Applicable experience in a sales or similar renewals based role
• Strong analytical skills, disciplined attention to detail, highly organized and thorough
• Strong interpersonal skills
• CRM Experience
• Experience with Microsoft Office

This is a great opportunity for someone who is looking to get into software/tech sales organization and learn/grow with some of the best in the industry.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Passion for software development, debugging and problem-solving.
• We are seeking engineers who want to work across technologies and development environments/languages
• Work in a dynamic agile environment and be dedicated to getting the job done
• Develop, and maintain the complex system
• Deliver on key committed features timely with high quality 
• Fast learner who can pick up any technologies quickly and apply them at work
• Learn how to learn and identify new tools/processes that will uplift our ability to execute  
• Create automated unit tests and Perform regression and performance testing before releases are shipped to customers 
• Collaborate with the UX team while implementing a modern UI for our growth products
• Work on engineering excellence items like implementing CI/CV and implementing new frameworks
• Participate in Agile ceremonies, including daily stand-ups and sprint reviews  

Your background:

• Bachelor’s degree, preferably in Computer Science or equivalent with 6 or more years of experience
• Strong knowledge of C#
• Experience in relational database coding in SQL, ODBC, or JDBC
• Proficient knowledge in Web Technologies – HTML/HTML5, CSS, ExtJS, JavaScript & Typescript.
• Experience in client-side scripting using RxJS, or similar.
• Exposure to KendoUI is advantageous.
• Having good experience on .NET Framework.
• Having good Experience on Networking concepts.
• Having experience in Network Management tools and Products would be a plus
• Having experience in Unit/Integration testing in .NET
• Good Debugging skills &Analytical skills
• Experience with tools like GIT
• Knowledge of QA processes and methodologies applied in an agile or Scaled-agile environment
• Experience with CI/CD/CT (Continuous Integration/Continuous Deployment/CT) 
• Ability to work with other teams closely such as Quality Assurance, Documentation, and others
• Good communication skills a must and critical thinking skills
• Good design skills
• Self-driven

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like Marriage leave ,Casual leave, Maternity leave , Paternity Leave
• Premium Group medical Insurance for employee and 5 dependents ,Personal accident insurance coverage, Life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Develop and maintain M&A contract integration playbooks.
• Establish contract integration KPIs for each acquisition and measure team performance against those KPIs.
• Educate and advise internal stakeholders at all levels with respect to legal issues and risk management in relation to contract integration.
• Continuously identify and implement improvements and best practices to enhance the efficiency and effectiveness of the contract integration function.
• Collaborate with the team as well as Sales, Finance, and other stakeholders to design and implement a sound and pragmatic approach for identifying, prioritizing and addressing problematic contract terms in acquired company contracts.
• Oversee the design and implementation of contract templates for acquired company products and services to align with Progress’ contracting practices.
• Lead the team in the performance of additional responsibilities, as required, in the area of pre-acquisition contract diligence, including:
• Review and assessment of target’s contract management function, highlighting key differences.
• Identification of contracts with common suppliers providing the same products and services, highlighting consolidation opportunities
• Identification of contracts requiring critical attention, such as deadlines for a notice to a supplier about contract renewal or termination intentions
• Identification of key and important contracts with potentially problematic clauses, such as: assignment limitations, change of control consequences, exclusivity rights.

Your background:

• Law degree from a reputable university.  
• Minimum of 5 years of relevant experience as a commercial lawyer, preferably in the IT industry
• In-house experience in a fast-paced, business and results-oriented and team-based environment.
• Will consider candidates with fewer than 5 years of legal experience, provided they have a minimum of 2 years of in-house experience in the IT industry.
• Experience designing and implementing M&A related contracts integration strategies.
• Experience leading and managing projects to build consensus on complex business issues.
• Knowledge of public company controls and procedures.
• Excellent written and verbal communication skills in English.
• Strong analytical, problem-solving, and organizational skills.
• Strong business acumen and strategic thinking skills.
• Excellent drafting, negotiation, and communication skills.
• Ability to work independently and manage multiple projects and deadlines.
• Ability to work effectively with cross-functional teams and diverse stakeholders.
• Ability to provide practical advice to legal and business colleagues.
• Ability to exercise sound judgment and discretion in handling confidential and sensitive information.
• High ethical standards and integrity. 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

In this role, you will: 

• Actively manage the DealDesk, including triaging requests as they are submitted and actioning or assigning to attorneys in the legal department as required, and tracking and reporting on the status of matters.
• Review, draft, and negotiate a variety of sales-related agreements, such as master services agreements, software license agreements, cloud services agreements, statements of work, order forms, and non-disclosure agreements.
• Ensure compliance with company policies and procedures, as well as applicable laws and regulations, in the preparation and execution of contracts.
• Provide guidance and support to sales teams and other internal stakeholders on contract-related matters, such as contract interpretation, risk assessment, and escalation processes.
• Assist in the review and response to questionnaires, RFPs and RFQs.
• Maintain and update contract templates, playbooks, and other tools and resources to facilitate contract management and standardization.
• Manage the storage and retrieval of completed contracts and related documentation using contract lifecycle management systems and other tools.
• Identify and implement process improvements and best practices to enhance the efficiency and effectiveness of the contracts function.

Your background:

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

• Develop and maintain a solid working knowledge of the company's business, products and services, and industry trends.
• Advise internal clients on a wide range of legal issues pertaining to contracts and licensing, including software license, cloud subscription, professional services, distributor, reseller and other technology-related agreements.
• Draft, review and negotiate contracts and licenses with customers, partners, vendors and other third parties in accordance with the company's policies and procedures.
• Create and update contract templates, oversee their deployment, and train sales personnel and other constituents on their applicability and when to use them.
• Advise the business on contract negotiation thresholds, order acceptance issues and other contract related points.
• Work with legal team colleagues responsible for the data protection practice area, as well as other relevant constituents, in the negotiation of BAAs, Data Processing Addenda, and terms relating to data protection and information security practices.
• Understand and support public company controls and procedures.
• Identify and mitigate legal risks and provide proactive and practical solutions to complex and challenging business issues.
• Collaborate with other members of the legal team and external counsel as needed.

Your background:

• Law degree from a reputable university. 
• Minimum of 5 years of relevant experience as a commercial lawyer, preferably in the IT industry, with a focus on software, SaaS and cloud offerings.
• In-house experience in a fast-paced, business and results-oriented and team-based environment.
• Will consider candidates with fewer than 5 years of legal experience, provided they have a minimum of 2 years of in-house experience in the IT industry.
• Excellent written and verbal communication skills in English.
• Strong analytical, problem-solving, and organizational skills.
• Strong business acumen and strategic thinking skills.
• Excellent drafting, negotiation, and communication skills.
• Ability to work independently and manage multiple projects and deadlines.
• Ability to work effectively with cross-functional teams and diverse stakeholders.
• Ability to work under pressure and adapt to changing business needs and priorities.
• Ability to exercise sound judgment and discretion in handling confidential and sensitive information.
• High ethical standards and integrity.

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like Marriage leave ,Casual leave, Maternity leave , Paternity Leave
• Premium Group medical Insurance for employee and 5 dependents ,Personal accident insurance coverage, Life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans

Apply now!  

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Key Account Manager and help us do what we do best: propelling business forward.

The Key Account Manager is responsible for building and maintaining strong relationships with key partners and customers, promoting and selling Progress Software solutions - Flowmon, Kemp LoadMaster, and WhatsUp Gold - to meet sales targets. The role involves identifying new business opportunities, proactively reaching out to potential customers, providing basic technical support and advice during the deployment and use of solutions, and preparing sales reports to monitor performance and identify areas for improvement.

In this role, you will:

• Build and maintain strong, long-term relationships with key partners and customers in Slovakia and the Czech Republic. Identify their needs and provide optimal solutions for their business.

• Actively promote and sell Progress Software solutions, specifically Flowmon, Kemp LoadMaster, and WhatsUp Gold, to meet or exceed sales targets.

• Identify new business opportunities with existing customers and partners. Proactively reach out to potential customers and present the value of offered solutions.

• Collaborate with the sales team to develop and implement business strategies that will support sales growth and increase market share.

• Provide basic technical support and advice to customers during the deployment and use of Flowmon, Kemp LoadMaster, and WhatsUp Gold solutions. Work with the technical team to address more complex technical inquiries and issues.

• Presentation of Progress solutions at events in Slovakia and the Czech Republic.

• Regularly prepare sales reports to monitor performance and identify areas for improvement.

Your background:

• Secondary education or higher.

• Minimum 3 years of experience in a similar position.

• Excellent communication and presentation skills, with the ability to interact with key decision-makers at all levels.

• Slovak or Czech native speaker, English at a minimum B2 level.

• Proactive approach, ability to work independently and as part of a team, customer-oriented and results-driven.

Additionally, it would be beneficial if you have:

• A degree in business, marketing, IT, or a related field

• Experience in the IT solutions/software products field

• Knowledge of network infrastructure or cybersecurity

If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:   

• Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.

• Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.

• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering

• Well-being: A global well-being program focused on physical, mental, and financial health.

• Focus on Employee Experience:We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.

• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Apply now!  

#LI-NT1
#LI-Hybrid

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.   

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Technical Support Specialist and help us do what we do best: propelling business forward. 

We are seeking a highly skilled Senior Technical Support Specialist to join our team. In this role, you will provide top-tier technical support to our customers and collaborate closely with other internal teams. You will handle the most complex technical issues independently for our Chef product. Your expertise will span multiple technical areas, and you will possess a strong understanding of customer care. As a team player with excellent diagnostic and troubleshooting skills, you will consistently represent our brand, Progress, in all aspects of your role.

In this role, you will:

• Follow the processes and procedures for technical support workflow.

• Interact professionally and courteously with all customers and peers. Remain approachable, react calmly under stressful situations, and receive constructive criticism well. Maintain confidentiality.

• Take ownership and manage customer cases (i.e., tickets, emails, remote assistance) and customer expectations effectively and professionally.

• Maintain complete and accurate logs of customer interactions and technical details.

• Run support cases provided by customers and develop reproductions and examples required to identify and resolve problems.

• Communicate clearly and precisely with customers regarding expectations for callbacks, follow-ups regarding their issues, interactions with development, and other open issues.

• Independently manage difficult communication with customers in an effective and professional manner.

• Log product defects and feature requests clearly in the corresponding systems. Provide Engineering with clear and complete information when engineering assistance is required, carrying out recommended diagnostic steps and gathering information as necessary.

• Demonstrate and apply a good understanding of knowledge-capturing principles (e.g., create new knowledge resources and/or update existing ones - KB and technical articles/documentation, code libraries).

• Review product documentation, identify topics needing improvement, and contribute accordingly.

• Take responsibility for professional self-development by attending formal and informal training (webinars, white papers) offered within the office and externally based on your development plan agreed with your manager. For example: industry trends, technologies, etc.

• Increase product and procedural knowledge through self-training, work with peers, and experience with customer issues.

• Build constructive and effective relationships with peers and initiate communication to resolve any conflict in an assertive, tactful manner.

• Capable of supporting new company products with an appropriate level of on-the-job training.

• Contribute to product specifications by bringing customers' perspectives and identifying support-related implications.

• Demonstrate a high level of proficiency in the infrastructure related to the product environment while resolving customer issues.

• Proactively identify issues with the product and enter clear and precise information on how to reproduce them using the bug tracking system. Provide additional information to Development as needed to resolve bugs.

Your background:

• At least 5+ years of related professional experience. Knowledge of Chef is a plus.

• Excellent verbal and written communication skills, including effective listening skills.

• Excellent command of English.

• Solid analytical and troubleshooting skills specific to software-related issues.

• Strong customer service skills.

• Programming experience or knowledge of programming languages/technologies.

• Demonstrated ability to handle a large number of cases efficiently and effectively.

• Must be able to multi-task in a fast-paced environment and handle all accountabilities with minimal supervision while maintaining attention to detail.

If this sounds like you and fits your experience and career goals,we’dbe happy to chat.What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and alsoto enjoy:

• Compensation:Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
• Time-off and Leave:Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
• Well-being: A global well-being program focused on physical, mental, and financial health
• Focus on Employee Experience:We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Apply now!  

#LI-NT1
#LI-remote 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Progress is an experienced, trusted provider of products designed with customers in mind, so they can develop the applications they need, deploy where and how they want and manage it all safely and securely. We take pride in what we do, always valuing the whole person - at work and in life. Our diverse life experiences enrich our culture because people power progress. And as a Senior Data Warehouse QA Engineer in Sofia, you can join us in doing what we do best: propelling business forward.

The Data Warehouse team's primary responsibility involves extracting data from various business systems and consolidating it into a centralized location in a reporting and analysis-friendly format. This collaborative effort extends to closely working with Reporting and Analytical teams, who furnish us with specific data requirements essential for delivering reports and analyses sought by top management, Finance, Sales, Marketing, and Support departments. As a member of our team, you will thrive in a dynamic, team-oriented setting, collaborating with seasoned professionals and leveraging cutting-edge technologies prevalent in the industry.

We are currently seeking a Senior QA Engineer to join our Data Warehouse team. In this position, you will play a crucial role in gathering and organizing essential data for a variety of reports, dashboards, and analyses utilized by management to propel the Company and its business towards success. Furthermore, you will have the opportunity to utilize cutting-edge tools and market leading technologies, while collaborating with industry-leading experts in the field.

As a Data QA Engineer, your primary responsibilities will include:

• Validating ETL results, data completeness, and data integrity against established business requirements and data definitions.
• Prepare SQL queries to test the data accuracy and quality. 
• Conduct regression and functional testing to ensure the quality of production data sources.
• Contributing to the improvement of the quality assurance processes.
• Ensure that tested functionalities are well documented. 
• Translate business requirements into test scenarios and test cases. 
• Participating in SAFe Agile ceremonies as a part of the Data Warehouse agile team.
• Being proactive and taking initiative by engaging with business stakeholders and team members to comprehensively understand issues and propose solutions.

To be successful in this role you will need: 

• At least two years of experience in the QA field with focus on testing data and reports.
• Knowledge of data profiling, data validation and data reconciliation will be a plus.
• Experience with T-SQL or PL/SQL is a must.
• Good understanding of QA processes and methodologies - test planning, test cases, bug tracking systems and software development life cycle.
• Good ability to prepare and maintain data source code and process documentation.
• Strong analytical skills and keen understanding of business processes.
• Prior experience with sales, marketing and financial data is a plus.
• A degree in Computer Science, Mathematics, Business Administration, or a related field. 
• Excellent written and verbal communication skills in English.
• The capability to tackle problems independently as well as collaboratively within a team.
• Down-to-earth, creative, self-driven and friendly personality. 

 Nice-to-haves: 

• Working knowledge of Tableau and Salesforce.
• Good understanding of data warehouse architecture and ETL processes.

• Employee Stock Purchase Plan Enrollment
  
  

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!