Progress
A software company.Progress (NASDAQ: PRGS) provides the best products to develop, deploy and manage high-impact business applications. Our comprehensive product stack is designed to make technology teams more productive and we have a deep commitment to the developer community, both open source and commercial alike. With Progress, organizations can accelerate the creation and delivery of strategic business applications, automate the process by which apps are configured, deployed and scaled, and make critical data and content more accessible and secure—leading to competitive differentiation and business success. Over 1,700 independent software vendors, 100,000+ enterprise customers, and a three-million-strong developer community rely on Progress to power their applications.
Headquarter Location:
Bedford, Massachusetts, USA
Progress is hiring a Remote Graphic Designer
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Graphic Designer, working out of your home office in the United States, and help us do what we do best: propelling business forward. Due to team location, we need candidates to be in EST zone.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Graphic Designer, working out of your home office in the United States, and help us do what we do best: propelling business forward. Due to team location, we need candidates to be in EST zone.
This Graphic Designer will collaborate with the Marketing team and various other teams in the company, communicating directly with stake holders and vendors. In producing high quality, inspiring artwork the Graphic Designer supports the Designers team in achieving the strategic business goals of the Corporate, Demand Generation, Product marketing teams and People Ops as well as maintains and evolves a strong Progress brand identity, while actively contributing to a culture of innovation, excellence and accountability.
In this role, you will:
- Brainstorm creative concepts with the team involved in the respective project
- Produce designs based on established style guidelines from concept to delivery
- Design intelligent, original visuals that are both uniquely creative and communicate the brand message effectively
- Develop detailed design specs for production and communicate directly with vendors to follow production through
- Work on projects for corporate branding and identity concepts
- Event branding and design of booths
- Design of Whitepapers, Infographics, Case studies or other collaterals
- Prepare banners for campaigns
- Contribute to the development of the creative team's culture and quality standards
Your background:
- A relevant BA Degree
- A minimum of 3 years’ professional graphic design experience.
- A minimum of 3 years’ professional experience in the field of Advertising, Graphic Design and Marketing
- Expertise using in Adobe design software including Illustrator, Photoshop and InDesign
- Good understanding of the psychology of visual perception and visual hierarchy
- Ability to explain the thought process behind visual design solutions, and rally people around stated design goals
- Meticulous, pixel-perfect eye for detail
- Strong communication skills, positive attitude and an inspiring work ethic
- Exceptional aesthetic sensibility and strong knowledge in design fundamentals
- Strong knowledge of design fundamentals, layout, typography, information hierarchy, and print specifications
- Good understanding of information flow, readability, and interface usability principles
- Good understanding of the technical foundations upon which websites are built
- Mastery of design functionalities in Microsoft office Word, PPT
- Ability to work across different channels / mediums; identity, print, packaging, web and digital media
- Good illustration and data visualization skills
- Strong typographic skills, understanding of type hierarchy and structure
- Strong skills & experience in building PowerPoint presentations
Additionally, it would be beneficial if you have:
- Basic animation skills and video storyboarding knowledge.
- Good command and experience with After Effects, video editing.
- Understanding of the technical foundations upon which websites are built
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Technical Support Engineer - ShareFile
Progress Software Corporation (NASDAQ: PRGS) is a global software company that is the trusted provider of AI-powered infrastructure software, designed to help achieve business goals. With Progress products, one can develop, deploy and manage responsible AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe people power progress. Join us as a Technical Support Engineer working between your home office and our space in San Jose and help us do what we do best: propelling business forward.
This role is supporting our product ShareFile. We help organizations deliver a modern client experience with secure, easy-to-use technology that streamlines document and client-facing workflows. With more than 90,000 customers and 3 million licensed users worldwide, ShareFile empowers people to focus on the work that matters most and is dedicated to making working lives everywhere better, simpler, and more fulfilling.
In this role you will:
- Answer incoming customer support requests in a fast-paced environment and assist customers with product-related queries.
- Take the time to understand the customer's problem/request, then perform all necessary steps to resolve their problem with our Product.
- Provide best practices on application features, determining the customer's configuration opportunities and needs
- Work on issues that range from answering product questions to providing basic to intermediate technical support
- Maintain detailed records of interactions via Case Comments, Case Status, Internal Notes, etc. in our Customer Relationship Management system, accurately
- Closely work with the rest of the team to maintain up-to-date information in our Knowledge Center, taking advantage of reusing existing information when available or creating new articles when they do not exist. You may also contribute to maintaining the current information across multiple platforms and content channels
Your background:
- Bachelor's Degree or equivalent experience preferred.
- 2+ years in a Technical Support role within the technical service industry
- Background in computing (Mac & PC), networking, web browsers, and PC troubleshooting
- Familiarity with GSuite, and Microsoft Office suite of products including Outlook, Excel, PowerPoint, and Word
- Case Management experience
- Proficient verbal and written communication skills
- Ability to listen, assess, determine, and communicate corrective technical measures
- English proficiency is required
- Ability to de-escalate customers in challenging circumstances
- Ability to think critically, troubleshoot, and solve problems
- Familiar with a data-driven, metrics-oriented environment
- History of meeting or exceeding operational targets
- Has a keen interest in Software-as-a-Service (SaaS)
- Has a Growth Mindset!
Additionally, it would be beneficial to have:
- Basic Knowledge of Windows Server roles and features, IIS, AD, and DNS
- Basic knowledge of load balancing technologies (NetScaler preferred)
- Basic knowledge of JavaScript, Python, and PHP, API calls
- Basic knowledge of conditional calculations
- Basic knowledge of troubleshooting web applications and SSO setup issues.
- Basic knowledge about Security Certificates
Apply Now!
#LI-KS1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote A/P Coordinator
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an AP Coordinator working out of your home office in the United States, and help us do what we do best: propelling business forward. Due to team location, those in EST or CST are needed. Please note this is not a senior role, it is junior level with development/growth potential.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an AP Coordinator working out of your home office in the United States, and help us do what we do best: propelling business forward. Due to team location, those in EST or CST are needed. Please note this is not a senior role, it is junior level with development/growth potential.
In this role, you will:
- Invoice Processing
- Receive and review invoices for accuracy and completeness; code and enter invoices into the accounting system
- Help with prepare and process weekly checks runs
- Set up new vendors
- Develop and maintain positive relationships with vendors
- Address and resolve vendor inquiries in a timely manner
- Assist with other tasks as assigned by Manager
Your background:
- Associates/Bachelor’s Degree or related field preferred.
- Willingness to roll up their sleeves to get tasks done
- Experience with ERP systems or Accounting software preferred (such as Oracle)
- Ability to adapt rapidly to changing priorities – flexibility, teamwork, collaborative work style and positive attitude
- Strong organization skills, attention to detail, and the ability to meet the deadlines
- Must be a self-starter and take initiative
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
#LI-SC1
#LI-remote
#LI-SC1
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Software Engineer, Intern
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experience with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join our Product Group’s as a Software Developer Intern for our team in Bengaluru and help us do what we do best: propelling business forward
In this role, you will:
In this role, you will:
Contribute to the development and maintenance of Chef products
- Build the code auto-generation and test platforms
- Work on issues and drive improvements to our CHEF offerings that are critical to the success of Chef’s customers and the broader Chef community
Your background:
- Bachelor’s degree in computer science engineering or related discipline
- Good to have software development skills, with experience in languages such as Ruby/ Java /Python /Golang/C++ OR C# are fine.
- Acquaintance with Linux and Windows operations and networking is a plus
- Exposure to cloud environment, DevOps and automation is an advantage
What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy:
Stipend and letter of recommendation
Apply now!
#LI-SR1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote IT Systems Engineer I
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an IT Systems Engineer I, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an IT Systems Engineer I, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
In this role, you will:
- Administer and manage Windows operating systems and applications.
- Maintain and support Windows Active Directory, DNS, and DHCP services.
- Perform system updates using patch automation tools.
- Monitor server performance using server monitoring tools.
- Ensure data integrity and availability through effective backup tools and procedures.
- Collaborate with IT teams to resolve technical issues and improve system performance.
- Document processes, procedures, and configurations related to system administration tasks.
- Handle service requests and support tickets promptly and efficiently.
- Adhere to production processes and change management policies to ensure seamless operations.
- Communicate effectively with team members, stakeholders, and customers.
Your background:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 2+ years of experience in IT systems engineering or a related role.
- Experience in administration of Windows Operating Systems and Applications.
- Working knowledge of Windows Active Directory, DNS, and DHCP.
- Understanding of TCP/IP protocol and basic networking concepts.
- Experience with server monitoring tools.
- Experience with backup tools.
- Excellent analytical skills to resolve critical issues.
- Ability to handle service requests and support tickets efficiently.
- Commitment to following production processes and change management policies.
- Strong verbal and written communication skills.
Additionally, it would be beneficial if you have:
- Experience working with VMware vSphere.
- Datacenter experience and managing server hardware.
- Automation using PowerShell
- Relevant certifications (e.g., CompTIA+, MCSA).
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
#LI-Hybrid
#LI-KS1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
3d
ProgressHybrid Remote,
Burlington,
Massachusetts
Progress is hiring a Remote IT Systems Engineer, Senior
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior IT Systems Engineer, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior IT Systems Engineer, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
In this role, you will:
- Administer and manage multiple flavors of Linux, including Redhat, Rocky, CentOS, and Ubuntu.
- Manage and maintain VMware environments, including ESXi hosts, Virtual Networking, and vCenter Server.
- Maintain and manage datacenter systems like DNS, DHCP, LDAP, and NTP.
- Develop scripts and automate processes using Perl/Python, Terraform, and Ansible.
- Deploy and manage server monitoring tools to ensure system health and performance.
- Implement and manage server backup tools to protect data integrity.
- Manage server hardware and datacenter operations efficiently.
- Resolve mission-critical problems with excellent problem-solving and analytical skills.
- Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions.
- Act as a resource for others at peer or above level; may lead projects with limited risks and resource requirements
- Handle service requests and support tickets promptly and efficiently.
- Adhere to production processes and change management policies to ensure seamless operations.
- Communicate effectively with team members, stakeholders, and customers.
Your background:
- Bachelor’s degree in computer science, Information Technology, or a related field.
- 5+ years of experience in IT systems engineering or a related role.
- Expertise in Linux Administration: Proficient in managing Redhat, Rocky, CentOS, and Ubuntu distributions.
- VMware Administration: Skilled in Managing ESXi hosts, Virtual Networking, and vCenter.
- Datacenter Systems: Deep understanding of DNS, DHCP, LDAP, and NTP.
- Networking Protocols: Proficient in TCP/IP, NFS, and SSH/SFTP.
- Scripting and Automation: Expertise in scripting languages and automation tools like Perl/Python, Terraform, and Ansible.
- Server Monitoring Tools: Experience with server monitoring tools.
- Server Backup Tools: Experience with managing server backup solutions.
- Hardware Management: Experience with datacenter operations and managing server hardware.
- Network Terminology: Basic understanding of VLAN, bonding, aggregates, routing, multicast, and NATs.
- Problem-Solving Skills: Excellent analytical skills to resolve critical issues.
- Support Experience: Ability to handle service requests and support tickets efficiently.
- Process Adherence: Commitment to following production processes and change management policies.
- Communication Skills: Strong verbal and written communication skills.
Additionally, it would be beneficial if you have:
- Experience with public cloud platforms.
- Familiarity with VMware vRA, vSAN and Horizon.
- Experience managing Cisco UCS servers.
- Experience with Unix virtualization technologies like Solaris LDOM and AIX LPARs.
- Experience managing databases like Postgress and MySQL.
- Certifications in technologies relevant to the role like RHCSA, VCP
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
#LI-hybrid
#LI-KS1
#LI-KS1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Customer Success Manager - North West US territory
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager, working out of your home office in the United States, and help us do what we do best: propelling business forward. This will be a North West US territory and candidates will need to live in that territory.
As a Customer Success Manager, you will be responsible for post-sales activity for Progress Software’s most strategic and key customers. This role serves as the primary point of contact for these customers. This individual contributor role will provide the employee with the opportunity to work closely with other members within Progress Software INFRA organization to help customers meet their desired business outcomes, customer retention, and build relationships.
In this role, you will:
- Manage a portfolio of customers to drive greater business value and ensure our customer investments are being optimally leveraged.
- Act as a strategic partner with insights into customer objectives and driving product adoption by aligning Progress's features and functionality with customers' overall business needs.
- Ability to understand and identify Progress services and offerings and how they help meet customer’s objectives leading to upsell opportunities.
- Acting as a liaison between product management and the customer with a focus on communicating the Progress Roadmap and how this will influence customer activities.
- Collaborating cross functionally with account team members to create a seamless & optimal customer experience.
- Hold quarterly account reviews to discuss status of account and future business opportunities.
- Implement comprehensive engagement and communication strategies to maintain high customer satisfaction and minimize churn.
- Develop metrics, processes, and best practices to optimize customer value and satisfaction.
- Serve as the primary interface for managing and resolving critical situations within accounts.
Expected results within 3-6 months:
- A proficient knowledge of Progress Software INFRA products, services and offerings.
- Self-sufficient management of a portfolio of 25 customers in the United States.
- Detailed & prioritized account plan development, including product adoption strategies and the identification of any upsell opportunities.
- Manage and establish customer relationships including key executives and decision makers
- Timely execution of customer success engagements.
Your background:
- 3+ years in Customer Success, with a proven ability to manage relationships in complex organizations, including Fortune 500 and Global 2000 customers.
- Bachelor’s degree or equivalent work experience.
- Demonstrated experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels.
- Experience with Gainsight and Salesforce.
- Strong verbal and written communication skills, including the ability to chair meetings with executive leadership.
- Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management).
- Certifications in customer success, project management, or related fields are a plus.
- Ability to travel up to 20%
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply now!
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
7d
ProgressHybrid Remote,
Bengaluru,
India
Progress is hiring a Remote UX Designer, Senior
We are Progress (Nasdaq: PRGS),the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aUX Designer, Seniorin Bengaluruand help us do what we do best: propelling business forward.
This role focuses on driving innovation and impact within our ShareFile product line. ShareFile provides organizations with secure and intuitive solutions to enhance client experiences, streamline document workflows, and improve collaboration. With a global presence of 90,000 customers and over 3 million licensed users, ShareFile is dedicated to transforming how people work by delivering tools that make their professional lives simpler, more efficient, and more rewarding.
In this role you will:
- Independently own small- to medium-sized projects, including initial project planning, managing timelines, and communicating project status
- Create wireframes, concepts, prototypes, and high-fidelity visual designs to effectively communicate design solutions
- Run quick research experiments to validate assumptions and inform design decisions
- Communicate design work within the user experience team and with cross-functional teams
- Present designs in a clear, confident, and concise manner to diverse audiences
- Explain rationale for design decisions within a larger context
- Frequently seek diverse feedback, receive and weigh with a growth mindset, and integrate as appropriate
- Collaborate within the user experience team and with cross-functional teams
- Collaborate closely with research and contribute to research strategy
- Collaborate with cross-functional teams including product management, engineering, and others to ensure design solutions meet business and user needs
- Provide solutions with strategic intention
- Understand business goals in regards to the product area
- Identify opportunities for research in your product area and surface those needs to leadership
- Introduce new, forward-thinking ideas and solutions in order to push our product experiences
- Troubleshoot and resolve issues as they arise
- Demonstrate subject matter expertise in user-centered design
- Understand how research and design fit into the broader product development process
- Advocate for the user when working with team members across functional areas; Provide coaching and mentorship on how to apply design thinking and human-centered design principles
- Assist junior designers by providing guidance and feedback on design work
- Stay up-to-date with design trends and best practices
Your Background:
- 5+ years of user experience (UX) and user interface (UI) design, including experience in:
- User-centered design methods and techniques (e.g., user research and testing, data analysis, customer journey maps, etc.)
- Designing software applications for multiple platforms (e.g., web, mobile, desktop)
- Working and collaborating in Agile development environments using management and issue tracking software (e.g., Jira)
- Bachelor's degree in visual design, interaction design, human factors, human-computer interaction, or equivalent professional experience
- Solid portfolio showcasing product design experience and process
- Preferred Qualifications:
- Working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React); experience with front-end coding a plus
- Proficient in creating low- to high-fidelity wireframes, designs concepts, and prototypes using industry tools such as Figma and Adobe CreativeCloud
- Strong understanding of design thinking, user-centered design, problem solving, and design systems
- Passion for design, users, and collaboration with designers and cross-functional team members
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health Club Reimbursement
Apply Now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Renewal Account Manager - 6 month Temporary Fixed Term
We are Progress (Nasdaq: PRGS) - the/a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Renewal Account Manager working out of your home office in the United States, and help us do what we do best: propelling business forward.
This will be a 6 month temporary role to start. Due to team location, those in EST or CST zone are preferred.
The DX (Digital Experience) team is currently looking for Renewal Account Manager to join our Sales organization. As a member of the Account Maintenance team you will be responsible for following up with clients to assist them with renewing their licenses as well as identifying potential cross-sell and upsell opportunities. The ideal candidate will have excellent interpersonal skills, detail-oriented, and have the drive to succeed!
In this role, you will:
- Contact clients about their renewal plans
- Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
- Collect and prepare data related to customer’s existing contract and product usage
- Support Account Management by identifying upsell / cross-sell opportunities
- Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records
Your background:
- Bachelor’s degree is preferred but not required
- Applicable experience in a similar renewals based role
- Strong analytical skills, disciplined attention to detail, highly organized and thorough
- Strong interpersonal skills
- CRM Experience
- Experience with Microsoft Office
This is a great opportunity for someone who is looking to get into software/tech sales organization and learn/grow with some of the best in the industry.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with.
Apply Now!
#LI-SC1
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
9d
ProgressRemote,
Ireland
Progress is hiring a Remote Principal Mulesoft Developer
We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Mulesoft Developer and help us do what we do best: propelling business forward.
We are seeking an experienced Mulesoft Developer to join our dynamic team. This role involves designing, developing, and maintaining integration solutions using the Mulesoft platform. The role requires someone with strong technical skills, a deep understanding of integration patterns, and the ability to lead projects and mentor junior developers.
In this role, you will:
- Design, develop, and implement integration solutions using Mulesoft platform components including API Manager, Runtime Manager, AnyPoint Studio, Dataweave and AnyPoint MQ.
- Ensure error-handling, observability, monitoring and continuity of the integrations, and troubleshoot and resolve integration issues promptly
- Lead technical design sessions and ensure adherence to best practices and standards.
- Collaborate with cross-functional teams to gather and analyze requirements
- Create and maintain comprehensive documentation for all integrations
- Troubleshoot and resolve integration issues promptly
- Mentor and guide junior developers, fostering a culture of continuous learning
- Participate in code reviews to ensure code quality and adherence to standards
- Stay up-to-date with the latest developments in Mulesoft and related technologies
Your background:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 5+ years of experience in software development, with at least 3 years focused on Mulesoft
- Strong knowledge of Mulesoft Anypoint Platform, including API management, flow design, and data transformation
- Experience with RESTful and SOAP web services, RAML, and Anypoint Studio
- Proficiency in Java, XML, JSON, and other relevant technologies
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Additionally, it would be beneficial if you have:
- Mulesoft Developer certification (MCD)
- Experience with Salesforce.com
- Experience with cloud platforms such as AWS, Azure, or Google Cloud
- Knowledge of DevOps practices and CI/CD pipelines
- Prior experience in leading integration projects
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Compensation: Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
Apply now!
#LI-NT1
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Marketing Funnel Operations Analyst
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Marketing Funnel Operations Specialist in Bulgaria and help us do what we do best: propelling business forward.
As a Funnel Operations Specialist, you will play a key role in monitoring our marketing funnels, ensuring data accuracy, and generating timely reports to support our decision-making processes. You will help identify areas for data improvement and work with cross-functional teams to drive data quality initiatives. This role offers an excellent opportunity to apply both your business & marketing understanding and passion for data & reporting.
In this role you will:
- Monitor & report from different reports and dashboards to ensure smooth operations
- Identify any anomalies & data inconsistencies to help maintain high standards of data accuracy and completeness
- Suggest the creation of new monitors & Drives cross-collaboration on resolving of data quality issues
- Regular and ad-hoc reporting on different funnel & marketing metrics – lead volume and quality, CRs, targets vs actuals, account engagement, contacts data, email database health, etc.
- Provide data-driven insights to improve marketing efficiency, processes, and maximize revenue
- Collaborate with the Data & Analytics team on the improvement of existing reports and dashboards & the creation of new ones by compiling business requirements
- Participate and drives projects which support the marketing analytics & funnel reporting strategy
Your background:
- Bachelor’s degree in Marketing, Business, Statistics, Data Science or related field
- 2+ years of experience in a data-focused role
- Excellent analytical and problem-solving skills
- Experience in reporting from CRMs, Marketing Automation tools, SFDC, Google Analytics, Tableau or similar
- Strong Excel skills
- Curious, organized, with strong attention to detail, quick to spot data integrity issues
- Self-driven & adaptive to change
- Experience working in a global company and with multiple teams and stakeholders is a plus
- Excellent English and communication skills
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
Apply now!
#LI-DG1
#LI-Hybrid
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Senior Partner Account Manager
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Partner Account Manager, working between your home office and our office in San Jose Costa Rica, help us do what we do best: propelling business forward. You will play a crucial role in managing and growing the Latin America business working and developing a number of strategic partners in the region.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Partner Account Manager, working between your home office and our office in San Jose Costa Rica, help us do what we do best: propelling business forward. You will play a crucial role in managing and growing the Latin America business working and developing a number of strategic partners in the region.
The Senior Partner Account Manager will facilitate cross-functional collaboration within the Progress organization including Sales, Engineering and Development, Customer Support and Professional Services and as well as will facilitate and maintain successful relationships with customers, which will be measured by their willingness to be a reference, customer satisfaction levels, increased revenue levels and overall account penetration. To be successful in this role, you will build relationships while challenging partners to think differently about their business. You will act as a consultant for our partner community from a diverse background, so audience-centric communication, a good understanding of new technologies, and excellent presentation skills are a must.
In this role, you will:
- Develop a Partner Engagement Model and implement specific Partner Sales Plans, resulting in identifying opportunities, solution adoption, integrated offerings and GTM strategies
- Identify and secure a diverse set of relationships with the key decision makers for several type of partners (SI/SP, ISV, Disti, Reseller, OEM, Alliances)
- Build, qualify and report on pipeline
- Generate revenue/bookings, license, subscription, services and new maintenance across all offerings
- Proactively acquire industry/ product knowledge across all platforms, applications and products to ultimately ensure quota attainment i.e. product seminars etc.
- Become a Partner ally by adopting a cadence of discovery and positioning with our prospects and customers to enable an aligned value offering
- Troubleshoot and resolve Partner/Alliance conflicts across the entire cycle from prospect to close
- Deliver high impact account/ territory plans and presentations through teaming with key internal stakeholders, such as Sales, Marketing, Pre-sales, Product Management, Development, Finance, Professional Services and Tech Support
- Engage in discussions to define business and technical/ product challenges, map these to our technologies and then overcome objections
Your background:
- Proven experience managing Strategic Partners
- Fluent in English, both written and verbal communications
- Experience specific to indirect sales in software and/or services sales
- Experience in consultative sales and building of service offerings with partners
- Ability to manage multiple sales cycles and deal with any channel conflicts in a professional manner
- Ability to effectively collaborate and work with internal teams
- Highly motivated self-starter with the ability to drive business independently
- Ability to support and manage the entire sales process from prospecting to closure
- Experience in collaboration software sales is a plus.
- Travel up to 30%
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
Apply Now!
#LI-SC1
#LI-hybrid
#LI-hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Solutions Architect/Sales Engineer
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. . Join our Infrastructure Business (INFRA BU) a Solutions Architect/ Sales Engineer.and help us do what we do best: propelling business forward.
In our INFRA BU , we develop the world's best products for managing applications and infrastructure at scale, and we deploy them to solve real problems in all kinds of industries. We get to work with the latest in cloud and container technologies. We have the opportunity not just to follow but to shape best practices. Our platform is used to enable billions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the applications and devices you use every day to have infrastructure built, deployed, secured, and run with our code.
In this role, you will:
The Sales Engineer lives and works in the intersection between sales and engineering. You are able to articulate technology and product positioning at the executive, business, and technical levels. Sales Engineers are the primary technical support for the field sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all INFRA BU products (Chef, WhatsUp Gold, Kemp Loadmaster) customers and strategize with their sales counterparts to steer customers to a commercial relationship
- Delivering a great product demonstration which tells a story of how our software contributes value to our customer
- Representing the product to customers and at field events such as conferences, seminars, etc.
- Remains knowledgeable and up-to-date on changes and developments in enterprise computing, infrastructure, and cloud computing provider industries.
- Acts in conjunction with the sales team to help qualify sales opportunities and determine sales motions within an account.
- Able to convey customer requirements to Product Management teams
- Able to travel throughout sales territory without restriction and frequently on short notice
Your background:
- Demonstrated experience & knowledge with, one or more, cloud platforms. This includes, but not limited to Amazon Web Services, Microsoft Azure, GCP, or VMware.
- Practical knowledge of DevOps principles and practices
- CI/CD tooling experience a plus
- Strong knowledge of Network Monitoring Tools and Load Balancers
- Recent hands-on experience in systems engineering/administration and/or software development.
- Understanding of configuration management tools and principles.
- Ability to work directly with customers and a commitment to their success.
- Demonstrably superb verbal communications skills, including a dynamic and engaging presentation style that inspires confidence.
- Experience and familiarity with Chef’s products is a huge plus.
- Demonstrable track record of displacing complex or legacy software.
- Must be willing to work in US time zone : 6 30 PM to 3 30 AM IST
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment.
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health club reimbursement
Apply now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Marketing Operations – Senior Technical Architect
We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Marketing Operations – Senior Technical Architect in Bengaluru and help us do what we do best: propelling business forward. This is a hybrid role, with in-office attendance expected for 2-3 days a week.
As a Senior Technical Architect, you have a deep understanding of marketing technology and a desire to improve efficiency and customer experience. You’ll work closely with sales operations, demand generation, field marketing, and the business intelligence team to support a high-performance demand generation engine. This role is focused on designing, implementing, and maintaining services that are critical to our marketing automation system and lead generation processes.
In this role, you will:
- Maintain our marketing technology stack (Eloqua, GotoWebinar, Zapier, Drift, etc.) and the sync to our CRM (Salesforce)
- Manage lead flow processing including scoring and distribution methodology to ensure quality leads are passed to sales for qualification and for increasing efficiencies and conversion rates
- Contribute to consistent global process for the management of all leads for the organization
- Stay up-to-date with industry trends and best practices in marketing automation. Make recommendations to stakeholders on best practices for improvement. Introduce new technologies and educate others on new concepts/current processes and systems.
- Develop and scale repeatable business processes to continuously improve operational efficiency, effectiveness, and visibility into the data.
- Partner with Demand Gen and Field Marketing teams to monitor and improve lead management processes; ability to offer insights and recommendations for improvement and implement those changes.
- Enhance, test, and monitor the integration between Eloqua and Salesforce for data quality & lead processing
- Work with data analysts and BI to establish processes to monitor lead flow and communicate trends to Marketing leadership and Sales
- Develop comprehensive business process models, use cases, and system specifications to support solution design and development. Identify and quantify the business impact of these viable solutions and make appropriate recommendations to the business.
- Monitor and maintain the quality of marketing data including compliance with CAN SPAM, GDPR and related regulatory requirements.
Your background:
- 3+ years’ experience in Marketing Operations or a similar position
- Experience with Eloqua or similar platform administration preferred
- Experience with Salesforce CRM in an operational capacity
- Experience collaborating with IT infrastructure groups in past positions preferred
- Excellent organizational, communication skills, and project management skills
- Experience in providing innovative solutions to key business challenges
- Strong technical skills to maintain integrations within the Martech stack
- Proficient in requirements gathering and analysis techniques, with the ability to translate business needs into actionable system requirements
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
Apply now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote End User Systems Administrator I
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an End User System Administrator (Level 1) and help us do what we do best: propelling business forward. This role will be primarily onsite in our Morrisville NC office, but will pivot to hybrid over time.
As a vital member of the End User Support team, you will perform day-to-day support, phone support, core application support, remote access, and mobile computing support via remote user desktop and desk-side. You will work on a team, either resolving tickets or understanding when to escalate an issue appropriately.
This role is the first point of contact for IT support, so strong communication skills and comfort assisting all employees is paramount.
In this role, you will:
- Provide IT support to Progress employees via phone, email, ServiceNow ticketing, and in-person
- Manage the IT support queue and keep users aware of ticket status and resolution in a prompt manner.
- Clearly document each case in call management software, annotate all updates, and properly document the final resolution
- Troubleshoot hardware and software remote access issues
- Research and resolve software/hardware errors using technical literature and/or vendor assistance while routing other issues to appropriate staff when needed
- Assist with employee onboarding and terminations, including shipping and setting up equipment for new hires and disabling accounts
- Maintain and document inventory and supply needs
- Assume additional responsibilities as requested
Your background:
- Bachelor’s degree in IT or related field and some experience in IT, preferably user support
- The ability to work in a high-volume, fast-paced, dynamic environment
- Familiarity with Windows 10/11, macOS, Active Directory, Office 365, and Cisco VPN.
- The ability to quickly get up to speed and master new applications and software
- Standard hardware and software problem-solving and analytical skills.
- Strong written and verbal communication skills, and comfort assisting individuals across all levels
- Attention to detail and ability to execute through to completion.
- Enthusiastic, proactive, and positive attitude.
- Familiarity with ServiceNow a plus
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
#LI-KS1
#LI-hybrid
#LI-hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Manager, Inside Sales - German Speaking
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as Manager, Inside Sales and help us do what we do best: propelling business forward.
As a Manager, Inside Sales you will lead a team of sales professionals, driving revenue growth across four key products: WhatsUp Gold, Flowmon, Chef, and LoadMaster. You’ll shape strategies, foster team performance, and ensure strong client relationships in Germany, Austria, and Switzerland. This role is vital to optimizing sales operations and delivering measurable success within a collaborative and fast-paced environment.
In this role, you will:
- Inspire, coach, and manage a high-performing sales team to exceed revenue targets.
- Develop and execute effective sales strategies tailored to the DACH region, analyzing market trends and identifying growth opportunities.
- Build and nurture strong relationships with key clients, addressing their needs and ensuring satisfaction.
- Set clear goals, monitor team performance, and provide actionable feedback to drive continuous improvement.
- Work with internal teams (marketing, product, operations) to align sales efforts with business objectives.
- Deliver accurate sales forecasts and performance reports to senior management.
Your background:
- Fluency in both English and German.
- Proven experience managing sales teams.
- Demonstrated success in direct sales, consistently meeting or exceeding individual and team targets.
- Proven ability to work effectively with marketing, product, and customer success teams to drive results.
- Strong strategic thinking with the ability to analyze data and identify opportunities.
- Excellent coaching, mentoring, and motivational abilities to inspire team performance.
Additionally, it would be beneficial if you have:
- Experience with channel sales and integrating new products into existing sales structures
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wall
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours
- Free underground parking with a designated space for bikes and electric scooters
#LI-NT1 #LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Software Engineer ( MAC Developer)
We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe that people power progress.
Join us as a Software Engineer (MAC Developer) on our Product Engineering team based in Bangalore, India. Customers of ShareFile can collaborate with any client of their choice; we have ShareFile available on Mobile and desktop and this role is for iOS flavor of Mobile client
In this role, you will:
- You will be responsible for implementing new features in the ShareFile Mac client and providing support for existing customers.
- You will collaborate with senior developers and other members of the Client app team. Additionally, you'll have the opportunity to explore and work on other mobile and desktop clients.
Your background:
- 2+ years of professional experience in Mac OS development
- Bachelor's or master’s degree in computer science, Engineering, or a related field.
- Knowledge of macOS Internals
- Familiarity with Core Data
- Strong proficiency in Swift
- Experience with Objective C
- Familiarity with Xcode, Instruments, and developer tools
- Experience with debugging troubleshooting difficult to diagnose problems
- Familiarity with unit testing tools, and automation including XCTest
- Experience with multi-threading and concurrency
- Preferred Skills:
- Experience with continuous integration.
- Familiarity with Agile development methodologies.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
Apply now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Software Engineer, Senior (Senior Mac Developer)
We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe that people power progress. Join us as a Software Engineer, Senior (Senior Mac Developer) in our Product Engineering team based in Bangalore, India.
In this role, you will:
- As a Senior Mac Developer in this role, you will lead the development of the SF Mac desktop client, focusing on adding new features for an enhanced connected experience.
- You will collaborate closely with Product Managers and Designers and have the opportunity to engage with customers through forums, feature requests, and issue resolutions.
- Additionally, you will mentor and guide junior engineers to help ensure their success within the team.
Your background:
- 5+ years of professional experience in Mac OS development
- Bachelor’s or master’s degree in computer science, Engineering, or a related field.
- Knowledge of macOS Internals
- Familiarity with Core Data
- Strong proficiency in Swift
- Experience with Objective C
- Familiarity with Xcode, Instruments, and developer tools
- Experience with debugging troubleshooting difficult to diagnose problems
- Familiarity with unit testing tools, and automation including XCTest
- Experience with multi-threading and concurrency
- Preferred Skill:
- Experience with continuous integration.
- Familiarity with Agile development methodologies.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Competitive remuneration package
- Employee Stock Purchase Plan Enrolment
- Vacation, Family, and Health
- 30 days of earned leave
- An extra day off for your birthday
- Various other leaves like marriage leave, casual leave, maternity, and paternity leave
- Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
- Health Club reiumbursement
Apply now!
#LI-SR1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Customer Success Manager - German/Italian speaking
We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Customer Success Manager and help us do what we do best: propelling business forward.
As a Customer Success Manager, you will be responsible for post-sales activity for Progress Software’s most strategic and key customers. This role serves as the primary point of contact for these customers. You will provide the employee with the opportunity to work closely with other members within Progress Software INFRA organization to help customers meet their desired business outcomes, customer retention, and build relationships.
In this role, you will:
- Manage a portfolio of customers to drive greater business value and ensure our customer investments are being optimally leveraged.
- Act as a strategic partner with insights into customer objectives and driving product adoption by aligning Progress's features and functionality with customers' overall business needs.
- Understand and identify Progress services and offerings and how they help meet customer’s objectives leading to upsell opportunities.
- Act as a liaison between product management and the customer with a focus on communicating the Progress Roadmap and how this will influence customer activities.
- Collaborate cross functionally with account team members to create a seamless & optimal customer experience.
- Hold quarterly account reviews to discuss status of account and future business opportunities.
- Implement comprehensive engagement and communication strategies to maintain high customer satisfaction and minimize churn.
- Develop metrics, processes, and best practices to optimize customer value and satisfaction.
- Serve as the primary interface for managing and resolving critical situations within accounts.
Expected results within 3-6 months:
- A proficient knowledge of Progress Software INFRA products, services and offerings.
- Self-sufficient management of a portfolio of 25 customers in the United States.
- Detailed & prioritized account plan development, including product adoption strategies and the identification of any upsell opportunities.
- Manage and establish customer relationships including key executives and decision makers
- Timely execution of customer success engagements.
Your background:
- 3+ years in Customer Success, with a proven ability to manage relationships in complex organizations, including Fortune 500 and Global 2000 customers.
- Fluent in German or Italian.
- Bachelor’s degree or equivalent work experience.
- Demonstrated experience in customer management within a software or SaaS environment, focusing on growth, adoption, retention, and issue resolution at both the business owner and senior executive levels.
- Experience with Gainsight and Salesforce.
- Strong verbal and written communication skills, including the ability to chair meetings with executive leadership.
- Demonstrated ability to engage positive relationships to collaborate across multiple company functions (Sales, Services and Product Management).
- Certifications in customer success, project management, or related fields are a plus.
- Ability to travel up to 20%
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health.
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Social Media Specialist
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Social Media Specialistand help us do what we do best: propelling business forward.
We are looking for an experienced, passionate communicator and writer to join our Digital Experience Strategic Awareness team as the Social Media Specialist within the Digital Experience Business Unit. In this role, you will be part of a team supporting the Twitch, Twitter, Facebook, YouTube and LinkedIn channels. We are looking for someone with a passion for social media marketing, who enjoys being creative, and is eager to learn and engage with our varying audiences.
In this role you will:
- Manage the design and execution of social media campaigns for all products in the BU
- Track social media engagement; prepare reports and help identify trends
- Manage the agency relationship and oversee social calendars
- Collaborate with Strategic Awareness & Advocacy Leads to ensure social is aligned with GTM campaigns and projects
- Support live events such as Twitch streams, Twitter takeovers, LinkedIn Live and more.
Your background:
- A degree in Digital Communications, Marketing, Advertising or Journalism
- Excellent communication skills (verbal and written)
- Be fluent in everyday English
- Have a strong interest in copywriting
- Posses a passion for social media and the willingness to learn
- Enjoy making researches in digital environment
- Be creative and willing to experiment
- Love learning new platforms and exploring different ways to use them
- Have a strong sense of team
- Experience with Facebook, YouTube, Twitter, Twitch, LinkedIn and TikTok is a plus
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation:
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wall
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home opportunity
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
Apply now!
#LI-IL1
#LI-Remote
#LI-Remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress