qa Remote Jobs

1626 Results

3h

Product Manager, Mobile Apps

EgnytePoznań, Poland or Remote, Poland
mobileiosUXqaandroid

Egnyte is hiring a Remote Product Manager, Mobile Apps

Description

Position Description:

Egnyte is a product-focused company. Our flagship collaboration and governance platform provides customers with secure access to their business files from any device, regardless of where those files physically reside. Thousands of customers and millions of users trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing costs and complexity.

We are looking for a well-rounded, energetic, and strategic product manager to lead our native mobile apps for iOS and Android.  Thousands of customers use these applications every day to create, consume, and collaborate on content from their phones and tablets.  You’ll work with customers in diverse industries including construction, life sciences, and financial services to enhance the mobile apps to meet customer and industry needs.  

What You’ll Do

  • Define the roadmap for the Egnyte iOS and Android mobile apps
  • Collaborate with UX designers and other product managers to write detailed specifications
  • Define key business metrics and track them
  • Work closely with the development and QA teams to bring features and applications to market
  • Solicit feedback and requirements from customers and prospects
  • Train employees on new applications and features
  • Run beta programs and solicit product enhancement ideas
Your Qualifications:
  • 3+ years of product management experience
  • Experience managing, building, or designing native mobile apps
  • Exceptional written, verbal skills and ability to work with a cross-functional team
Bonus Skills:
  • Software as a service experience
  • Data analytics experience

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4h

Project Strategist

agileDesignUI/UX designmobilescrumiosUXqaandroid

Big Nerd Ranch is hiring a Remote Project Strategist

Established in 2001, Big Nerd Ranch is the leader in building authentically useful digital products for our clients, and teaching them to do the same. When you need a sustainable digital solution to your business pain points, grow your business or engage your employees, partnering with us is a no-brainer. We provide end-to-end product development solutions: iOS, Android, full-stack web, UI/UX design, experience research, project strategy, and QA testing to solve a wide range of business needs. Here at Big Nerd Ranch our mission is to empowerindividuals and organizations to dream big and achieve more through innovative digital product development and training. We do this while being Brilliant, Curious, Kind, Hardworking, Authentic and Accountable.

Job Description 

We are looking for an Atlanta-based Project Strategist. Project Strategists at Big Nerd Ranch are a delicious and nutritious combination of a project manager, product owner, and scrum master. Ultimately, they are obsessive about ensuring that products are sustainably built and projects are successfully completed.

Successful project strategists at Big Nerd Ranch are proactive, authoritative, inquisitive, and value relationships. 

Responsibilities: 

  • Manage project deliverables, budgets, and roadmaps
  • Source requirements, write stories, manage backlogs
  • Build and manage product roadmaps and milestones
  • Facilitate design thinking practices and activities
  • Facilitate all Agile ceremonies and ensure teams are collaborating effectively
  • Manage programs that consist of several interrelated projects
  • Build and maintain strong and productive partnerships by being a trusted advisor to clients 
  • Represent the project team to internal and external stakeholders
  • Assist in pursuing new opportunities 
  • On occasion, build and teach curriculum related to agile product development practices

You’ll be successful in this role if you:

  • Have at least 3 years as a digital project manager, product owner, or scrum master
  • Delivered mobile and web applications from ideation to production
  • Have a CSM, CSPO, PMI-ACP, or related certification
  • Can effectively teach various Agile methodologies, and can clearly compare and contrast Lean vs Agile. 
  • Have experience with design thinking, lean UX, design sprints, and related product frameworks
  • Can eloquently explain how digital products are architected and built from a technology perspective
  • Have public speaking skills
  • Nerd out on technology, whether it’s keeping up with the latest in mobile technologies, or spending weekends learning to code

Benefits We Offer: 

  • Health, dental, vision,  life insurance; 401k matching, short- and long-term disability
  • Retina MacBook Pro and Geek Desk for when you’re at the office
  • A flexible, remote-friendly and learning based environment where creative ideas are explored and the desire to learn new technologies is encouraged and valued. 
  • Education is hugely important to us. We want to send you to one conference a year, and if you want to learn about something entirely different we’ll train you at one of our bootcamps.
  • The fridge is loaded and the kitchen is stocked. Craft caffeine? Check.
  • On-site personal training sessions
  • At Big Nerd Ranch you'll be working with the most brilliant, kind, and hardest working people in the solar system. You’ll help companies build and launch useful products, and share what you’ve learned with the world.  

Are you up to the challenge?

Big Nerd Ranch, a subsidiary of projekt202, LLC. isan equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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ProPharma Group is hiring a Remote Senior Quality Specialist (UK) REF9629N - 12 month FTC

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Senior Quality Specialist position supports all GxP business areas, to assure ongoing compliance with quality and industry regulatory requirements. The Senior Quality Specialist performs improvement activities through continuous monitoring and evaluation of the global quality management system. The Senior Quality Specialist supports continuous improvement activities to implement new systems and processes which are aligned ProPharma Group’s quality and business strategy.

Essential Functions Include:

  • Assisting with the planning, coordination and development of QA procedures, programs, and projects.
  • Hosting, co-leading, and facilitating client audits.
  • Providing support and mentoring to Quality Specialists in processing quality issues and carrying out Quality Management System activities.
  • Fosters teamwork and collaboration. Works with Quality Specialists to develop solutions for problems that arise in QA operations.
  • Facilitate, and lead the onboarding and training of Quality Specialists and other team members as appropriate.
  • Supports the delivery, co-ordination, and planning of Quality Assurance program (as applicable to line of business, this might include ad hoc process audits, call monitoring reviews etc.).
  • Leads and takes responsibility for working with other lines of business to facilitate resolution to Deviations, Change Management or Risk Assessments as necessary.

General

  • Generate and prepare reports to communicate outcomes of quality activities to identify trends or issues and communicate those within the organization in a timely manner.
  • Analyze and investigate, deviations and Quality Events to identify areas for improvement in the quality system.
  • Review, approve and communicate root cause and corrective action to stakeholders.
  • Develop, recommend, and monitor corrective and preventive actions. Tracks documentation, as necessary.
  • Collection, management, and analysis of data related to CAPAs, deviations and quality KPIs.
  • Record, track and trend audit findings and response times.
  • Support the Quality Manager during external client audits or regulatory inspections by creating reports, gathering documents, and supplying requested data. Where required, serve as audit host/co-host.
  • Perform effectiveness checks on deviations and Quality Events to determine efficacy of CAPAs.
  • Leads back room for audits as needed.
  • In conjunction with the Quality Manager and Quality Systems, conducts routine internal audits.
  • Supports and facilitates eQMS activities (i.e. Document Management, QA review and approvals, Change Control assessments etc.).
  • Regional specific QA activities as required.
  • Leads QA projects as needed.
  • Provide guidance on applicable legislations.
  • Performs other duties as needed.

Qualifications

Qualified candidates must have:

  • University/Bachelor’s degree and/or or appropriate relevant work experience.
  • Minimum 3 years’ experience in Quality Assurance preferably within the pharmaceutical, life science or medical device industry or other regulated industry.
  • Deviation and CAPA handling experience.
  • Experience of working in a cross functional team.
  • Data Management experience is a plus.
  • Previous experience supporting Quality Assurance program delivery.
  • Maintain awareness of and ensure compliance with the GxP guidelines and regulations.
  • Work in a professional manner with clients, team members and management.
  • Excellent computer skills including Microsoft Word and Excel.
  • Analytical skills to gather and interpret data.  Must be able to identify trends and outliers.
  • Excellent written and verbal communication skills in providing feedback and identifying improvements where needed.
  • Problem solving and resolution management.
  • Excellent accuracy and attention to detail.
  • Proactive with the ability to work with minimal supervision.
  • Sound planning, prioritizing and organizational skills.

Additional Information

All candidates must be legally eligible to work in the United Kingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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ProPharma Group is hiring a Remote Quality Specialist (UK) REF9628P- 12 month FTC

Company Description

ProPharma Group is an industry leading, single source provider for regulatory compliance, pharmacovigilance, and medical information services across the full development lifecycle for pharmaceutical, biotechnology, and medical device companies. Operating around the world with offices in Australia, Canada, Germany, Japan, the Netherlands, Sweden, United Kingdom, and the United States, ProPharma Group’s fully integrated service offerings will provide clients with a comprehensive suite of global support services that are required to be competitive in today’s dynamic markets. We build successful long-term relationships with clients by providing leading industry knowledge, experience, and proven processes.

Job Description

The Quality Specialist position supports the delivery of Medical Information and Pharmacovigilance services, to assure ongoing compliance with quality and industry regulatory requirements. The Quality Specialist performs improvement activities through continuous monitoring and evaluation of the quality system to ensure ongoing maintenance. This position may also support regional and global activities as required.

Essential Functions Include:

  • Retrospectively evaluates telephone skills and case reports to ensure compliance standards are met and maintained.
  • Generate and prepare reports to communicate outcomes of quality activities.
  • Analyze and investigate, Deviations and Quality Events to identify areas for improvement in the quality system.
  • Review, approve, and communicate root cause and corrective action to stakeholders.
  • Develop, recommend, and monitor corrective and preventive actions.  Tracks documentation, as necessary.
  • Collection, management, and analysis of data related to CAPAs, Deviations and quality KPIs.
  • Record, track, and trend audit findings and response times.
  • Support the Quality Manager during external client audits or regulatory inspections by creating reports, gathering documents, and supplying requested data.
  • Perform effectiveness checks on Deviations and Quality Events to determine efficacy of CAPAs.
  • In conjunction with the Quality Manager, conducts routine Pharmacovigilance audits.
  • Supports and facilitates eQMS activities (i.e. Document Management, QA review and approvals, Change Control assessments, etc.)
  • Other duties as needed.

Qualifications

Qualified candidates must have:

  • University/Bachelor’s degree and/or or appropriate relevant work experience.
  • Minimum 2 years’ experience working in a Quality Assurance role.
  • Experience of with assessing telephone calls in a call center is preferred.
  • Deviation and CAPA handling experience.
  • Quality or Six Sigma Certifications are an advantage.
  • Maintain awareness of and ensure compliance with the Good Pharmacovigilance Practices (GVP), Good Clinical Practices (GCP) requirements, and Good Documentation Practices (GDP).
  • Work in a professional manner with clients, team members and management.
  • Excellent computer skills including Microsoft Word and Excel.
  • Analytical skills to gather and interpret data. Must be able to identify trends and outliers.
  • Excellent written and verbal communication skills in providing feedback and identifying improvements where needed.
  • Ability to prioritize and organize the tracking of data, documentation maintenance and record keeping.
  • Excellent accuracy and attention to detail to ensure all products and services meet standard requirements.
  • Proactive with the ability to work with minimal supervision.

Additional Information

All candidates must be legally eligible to work in the United Kiingdom.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***

 

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5h

Onboarding and Product Specialist

inSidedRemote job, Remote
jiraB2BsalesforceslackscrumUXqac++

inSided is hiring a Remote Onboarding and Product Specialist

About inSided

inSided is a leading Customer Success Community Platform that uses the power of community to measurably improve our client’s customer engagement. Customer Success is at the heart of everything that we do. It is our motto to bring success to all our customers. A few of our amazing customers are Gainsight, Mixpanel, Slido, Gong and Zapier, who use inSided to directly drive business growth to reach millions of people worldwide.

inSided is based in Amsterdam with offices in Manhattan, New York City. On both sides of the pond, we have a motivated and entrepreneurial team, who love to brainstorm on new ideas together, and regularly celebrate our continued success (ask about our champagne waterfalls ????). We currently have around 70 employees and are growing rapidly.

Our B2B customer base has exploded to over 200% in 2021, with rocketship growth forecast for 2022. We are on a mission to make inSided communities an essential part of at least 1000 brands worldwide. To achieve this we are looking for A-Players - people who share our passion, embrace change, take initiative and adopt high standards for themselves - to join our team and help us shape the future of customer success.

About this role

inSided is looking for an Onboarding & Product Specialist who wants to work at one the fast growing Customer Success SaaS companies. As an Onboarding & Product Specialist, you will support our clients and internal teams to make optimal use of our next generation community engagement platform and act as the go-to expert for anything related to the inSided software.

You will work closely with the Sales team during the transition period from closing a new deal to onboarding a new customer. You will be the single point of contact for all new US customers that are taking part in our guided onboarding. An important part of your role will be to help customers onboard by assisting them to set up their community platform and write documentation (how-to’s, features, best practices) to fully onboard and help our clients to get the most out of the product.

You will learn all about how clients are using the platform and collaborate closely with the Product & Development team to improve existing features of our platform. You will be the first point of contact for customer questions. In case of a technical problem, you will assess its priority, propose a solution and report this to our development and QA teams to solve. You will proactively understand our clients’ needs and struggles and will play a critical role in communicating client feedback on product experience to product owners and UX specialists.

Apply today and become a part of our customer success team!


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5h

Senior Software Developer - Studio Productivity (Montreal, QC)

SSENSEMontreal, QC, Canada, Remote
agileMaster’s DegreenosqlsqlDesignmobileqagitkubernetesAWSbackend

SSENSE is hiring a Remote Senior Software Developer - Studio Productivity (Montreal, QC)

Company Description

This is a remote role, employees are welcome to work near any of our principal location hubs: Toronto, Montreal, Vancouver, Dallas and NYC.

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else. 

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

Job Description

SSENSE is looking for a Senior Developer to join our Studio Productivity team. The Senior Developer will take complex features of the product roadmap, break them down into their required technical components, and develop them independently. 

The ideal candidate will own at least one component of the SSENSE technical stack and hold accountability for its SLAs. They will actively contribute to knowledge dissemination within the organization, participate in the recruiting and onboarding of new employees, and mentor Junior Developers on the team. 

RESPONSIBILITIES 

Product delivery 

Develop a deep understanding of the product roadmap for the squad, including future features to be developed 

Contribute to high-level estimation and participate in laying out the development sequences, challenging the product roadmap and identifying areas where technical debt can be reduced or avoided 

Complete independently complex development tasks and actively contribute to pushing code to production Write testable, efficient, and reusable code suitable for continuous integration and deployment, respecting best practices and SSENSE development standards 

Review Unified Modeling Language (UML) diagrams and technical documentation 

Ownership and accountability 

Be accountable for code quality, with the assistance of a QA Analyst, by conducting adequate testing Be accountable for performance, reliability, scalability and resilience of at least one technical component owned by the squad through SLAs and monitoring 

Contribute to cross-squad initiatives, acting as a change agent amongst peers to foster adoption of new processes or technical solutions 

Knowledge sharing and coaching 

Review Pull Requests with the objective to guide and upskill junior developers on various technical topics Actively contribute to SSENSE University, the internal peer learning platform, to promote continuous learning Participate in the onboarding of new developers  

Architecture 

Contribute to solution designs, challenging other members on technical decisions and explaining the technical design to junior developers so they can write documentation for the rest of the team 

Recruiting 

Participate in HR recruiting events, helping to identify and recruit top developers 

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related technical field, Master’s degree an asset 6+ years of software development experience 

  • Able to code complex features with Typescript/Node.js

  • Experience with Kubernetes 

  • Experience with Microservices 

  • Understand event-driven architecture & pub/sub pattern 

  • Experience developing backend services 

  • Experience with SQL and NoSQL databases at scale 

  • Confident with the development of REST APIs 

  • Able to write different levels of tests (Unit, Contract, Integration, E2E, TDD) 

  • Proficiency in Git 

  • Strong written and verbal communication skills in English, French an asset 

  • Familiarity with AWS is an asset 

  • Experience with DDD (Domain Driven Development)

 

Additional Information

WORLD CLASS TECHNOLOGY 

Technology is at the core of everything we do at SSENSE. Driven by an engineering mindset and a problem-solving attitude, we blend fashion with technology to deliver an unparalleled experience to our customers as we build seamless, custom solutions to deliver the SSENSE offering. 

WORLD CLASS TEAM
The SSENSE tech team is responsible for an international headless commerce platform. Working in an agile environment, our squads are made up of experienced innovators in Product Management, QA, Design, DevOps, Software Development, Machine Learning, Data Engineering, and Security. Headquartered in Montreal, our technology organization has been growing at a rate of 2X year-over-year and is doubling once again in 2021 as we expand across Canada, US, and Europe.  

WORLD CLASS PLATFORM 

The SSENSE platform runs on Amazon Web Services making use of serverless microservices across web, mobile and app. Our event-source architecture already achieves over 10,000 requests / second and growing at an unmatched pace, currently unseen across the industry.  Our data-driven culture of innovation empowers every product team across the tech organization to explore building, testing and learning with the latest in Machine Learning techniques. Our automated continuous improvement DevOps model (making use of both blue / green and canary deployments) results in an average of 50 production releases every day.  

Read more about us on our SSENSE Tech Blog.

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7h

Senior Frontend Engineer - Employee Performance & Development - Remote

PersonioRemote
B2BDesignuiUXqajavascriptreduxbackendfrontend

Personio is hiring a Remote Senior Frontend Engineer - Employee Performance & Development - Remote

The Role
This role will be fully remote from one of the following countries: Spain, Germany, Ireland, Netherlands or UK.

At Personio we are on the amazing journey of becoming the leading HR Platform in Europe!

The Employee Performance and Development Tribe includes the management of feedback meetings, the tracking of goals and a very big vision for the future. The Performance review cycle is one of the most stressful processes for People Managers and Employees alike, but it doesn’t have to be. Our goal is to make this as transparent, fair and painless as possible. We are building the tools that help managers foster the right conversations, engage and grow employees in their careers and provide insights to organizations that help them unlock their people potential.

Like all our tribes we are a cross-functional group of engineers, designers and product managers from many different nationalities and backgrounds, spread across different locations and we continue to grow in 2022. Join us and help shape the  Employee Performance and Development Tribe journey for Personio.

We are at the beginning of our journey and need help laying the foundation of Performance Management to become a directly revenue contributing product and drive towards Personio's mission to Enable Better Organizations.


Your tasks and responsibilities in a nutshell

  • Direct contribution to Personio codebase as a frontend engineer, as part of a product team
  • Identifying, documenting, and communicating technical improvements within your area of responsibility in the team
  • Support in the development and reinforcement of frontend engineering standards and guidelines
  • Close collaboration with technical (backend, QA & infrastructure) and non-technical (product, design) roles to understand and challenge end user requirements and ultimately translate these into effective technical solutions
  • Participating in cross-team engineering initiatives as individual contributor
  • Helping with selecting, onboarding, and coaching of junior members of the team

What you need to succeed
  • In-depth experience working on fast-scaling and complex systems
  • Track record in software craftsmanship, test-driven development, clean code, and SOLID design principles
  • Deep knowledge in JavaScript and strong expertise in React and Redux or a similar stack
  • High standards for the quality of UI and experience interpreting and executing on the outcomes of UX research and Product Design
  • Sound experience in automated testing, performance monitoring and optimisation
  • Coaching experience. It’s important for you to learn from and teach peers, and to continuously help junior team members appreciate and apply best engineering and UX practices
  • Driven by impact. You are eager to create customer value
  • Teamplayer. You are passionate about working with talented and inspiring people. Your heart beats for receiving and giving feedback, to grow both personally and as an engineer
  • You are business-fluent in English 
  • You are located in a country where we have an office (Spain, Germany, UK, Ireland, Netherlands)
Why Personio

Aside from our people, culture, and mission, there are a variety of additional benefits that help make Personio a great place to work! Work with us and receive:

  • Competitive compensation package that includes salary, benefits, and virtual shares

  • 26 days of paid vacation + 2 days off for Christmas and New Year's Eve (because we love what we do, but we also love vacation!)

  • Annual personal development budget of €1,500 for conferences, courses, books, career coach, etc.

  • Regular company and team events like Oktoberfest, ski trips, Christmas parties, and more! (COVID permitting)

  • Free English and Spanish language classes

  • With PersonioFlex, decide for yourself where you work most effectively. For this, we offer you a flexible 50% in-office & 50% remote working framework. Our remote working policy includes the possibility to work from home or anywhere within the UK or European Economic Area.

  • Parental benefit of 10 extra days off in case your child gets sick 

  • Enjoy training with Gympass with a subsidy of 30€/month from Personio

  • Private Health insurance (company level plan): Access to Sanitas plan at a reduced employee cost (€43 for employees, spouse, or children)

  • Visa and relocation support

  • Food and public transport subsidy of €68 per month

  • Discounts across a range of brands so you can save money while shopping at Adidas, LG, Bosch, Apple, Dia, etc.

  • Mental health support, as we know that mental wellbeing plays a major role in both our personal and professional success. #PersonioCares

  • Two Impact days you can use to have an impact on the environment and society. One day is for an individual project and one for a company-wide initiative! #SocialResponsibility

About us
Being a Personio means being part of something big. It means shaping the future of HR, the future of our company, and at the same time, the future of you. And we’re not just one of the fastest-growing B2B SaaS companies in Europe. In October 2021 we raised $270 million in Series E funding, making Personio the fastest-growing and most valuable HR technology company in Europe. With nearly 5,000 customers and a team that has doubled in size in 2021 alone, now is the perfect time to join! We’re hiring talented, impact-driven individuals who want to be more than just another employee. Will you be one of them?



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Genesis is hiring a Remote Remote Customer Support Specialist with night shifts (Headway, EdTech)

Привіт! Знайомтесь - це Ростик Васюков - Head of Engineering на продукті Headway. Останні 6 років він працює в мобільній розробці і створює продукти з нуля. Тому нашій команді дуже пощастило, коли він доєднався до нас у 2019 і пройнявся ідеєю створити найкращий додаток для навчання.

Разом ми вже два з половиною роки працюємо над Headway — EdTech продуктом в екосистемі Genesis, що допомагає користувачам у всьому світі отримувати знання, читаючи головні ідеї нон-фікш бестселерів за 15 хвилин. За цей час:

  • Додаток скачали понад 8 мільйонів користувачів;
  • Ми стали №1 додатком у ніші самарі;
  • Apple регулярно вводить Headway у свої топи в категоріях "App Of The Day" та "New App We Love" у сторах ста країн.

Зараз Ростик очолює інженерний напрямок на продукті, а разом з тим - нашу Customer Support Team, що мужньо бере на себе відповідальність за всю комунікацію з користувачами. Та ми стрімко ростемо і зараз маємо близько 200 тисяч скачувань додатку щомісяця. Тому шукаємо в команду ще одного Customer Support Hero, що доєднається до нашої віддаленої команди супорту та допомагатиме нам у спілкуванні з користувачами Headway.

Тобі точно до нас, якщо ти хочеш:

  1. Експериментувати. Ми маємо амбітну ціль стати №1 додатком для навчання у світі і єдиного правильного рішення як це зробити ще немає - тому з’являється багато простору для дій. Маєш пропозиції щодо того як удосконалити наш процес взаємодії з користувачами? Супер, давай пробувати. Давно хотів спробувати у своїй роботі інструменти для автоматизації? Ми тільки за!
  2. Не тільки відповідати на звернення клієнтів, але і разом із командою вирішувати проблеми у продукті. В нагоді стануть аналітичний склад розуму та творчий підхід.
  3. Брати участь в тому, що цікаво. Зараз у нас є як мінімум 2 різні напрямки з якими можна працювати - додаток і веб застосунок. Займатися відразу декількома проектами або заглибитися в один - вирішувати тобі.

Що треба буде робити?

— Спілкуватися з нашими користувачами одночасно на 3х платформах (пошта, coц мережі);

— Вести базу з запитами та ідеями від користувачів;

— Комунікувати з командою аналітики та технічними спеціалістами для швидкого розуміння проблем і виявлення багів.

Що треба, щоб до нас доєднатись?

— Мінімум 6 місяців досвіду на позиції Support Specialist в IT компанії;

— Досвід роботи з Zendesk або іншими helpdesk-системами;

— Хороший рівень письмової англійської (Advanced та вище);

— Бажання працювати в команді та бути проактивним;

— Мати можливість працювати інколи в нічні зміни;

— Відповідати цінностям команди (SELECT).

Що ми пропонуємо?

— Роботу в амбітній команді над суспільно важливим продуктом у сфері освіти;

— Можливість розвитку як горизонтального - Senior Customer Support, QA Engineer etg. так і менеджерського - проект зростає дуже швидко - х2 з початку року;

— Великий простір для втілення власних ідей і впливу на продукт.

Зацікавило? Тоді надсилай своє резюме!

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1d

QA Automation Engineer

First FactoryHeredia, Costa Rica, Remote
Designqapython

First Factory is hiring a Remote QA Automation Engineer

First Factory is constantly growing and is looking for QA Automation Engineers eager to work with a client in the commodities area, in a fast-paced, detailed oriented environment with plenty of opportunities to learn and grow.


You will be working alongside a multicultural remote team in the delivering of fully functional, cross platform and well tested applications developed according to quality standards. Part of your job will be to offer support through the entire application testing lifecycle while integrating automation tools and analysis to deliver efficient, high performing and stable code that meets business needs.


First Factory might be the place for you if:

  • You’re enthusiastic about software development and emerging technologies

  • You’re a voracious learner who is always looking to get better and improve your skills for career development and growth

  • You enjoy helping others succeed and helping them identify resources to grow

  • You’re flexible and can adapt to changing needs while still producing quality work

  • You’re highly collaborative in an environment that is more start-up than a big company

  • You demonstrate advanced english proficiency and excellent communication skills

1d

Functional QA Tester

First FactoryHeredia, Costa Rica, Remote
qa

First Factory is hiring a Remote Functional QA Tester

First Factory is constantly growing and is looking for Functional QA Engineers eager to work alongside a multicultural remote team in the delivery of fully functional, cross-platform, and well-tested applications developed according to quality standards. Part of your job will be to offer support through the entire application testing lifecycle.


First Factory might be the place for you if:

  • You’re enthusiastic about software development and emerging technologies.
  • You’re a voracious learner who is always looking to get better and improve your skills.
  • You’re excited by the opportunity for career development and growth.
  • You enjoy helping others succeed and helping them identify resources to grow with you.
  • You’re flexible and can adapt to changing needs while still producing quality work.
  • You’re highly collaborative in an environment that is more start-up than a big company.
1d

Mobile Developer

kotlinDesignswiftmobileapiiosUXqajavac++android

Sectigo, Inc. is hiring a Remote Mobile Developer

JOB SUMMARY:

We are looking for full-time Mobile developers (iOS/Android/Chromebook/Windows) that can help bring Sectigo’s next-generation cybersecurity products into reality while performing according to our high internal standards. Our ideal candidate has a track record of developing and deploying excellent software for the iOS or Android or Windows platform. You’ll be working with cutting edge technologies like Passwordless authentication, Identity Management, Certificate Management and will be a key contributor in bringing innovative cybersecurity technology to market. You will work collaboratively with a team of talented engineers, developers, and designers. This role reports into the Senior Software Manager - Mobile

JOB RESPONSIBILITIES:

The Mobile Developer will work closely with our full-stack development team to deliver a delightful and stunning app experience.

  • Drive new development for our latest product and features
  • Write clean, maintainable code and advocate for best practices
  • Formulate and automate mobile software testing
  • Work with the UX, embedded, cloud, and QA teams to deliver a complete stack solution and the best mobile experience

QUALIFICATIONS:

EDUCATION:

  • Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering or other related field required

EXPERIENCE:

  • 3+ years of hands-on iOS/Android or Windows App Development experience with Swift, Kotlin, Java or Objective-C
  • Extensive experience with iOS Frameworks: UIKit, Auto Layout, Core Data and cross platform tools like React Native and Xamarin.
  • Experience with REST and API integrations.

SKILLS AND ABILITIES:

  • Track record in developing Mobile apps; experience releasing to App Store
  • Knowledge of Apple’s design principles and application interface guidelines
  • Creative problem solving, quality awareness, and driven to have an impact on Sectigo

Bonus Points:

  • Interest in the Cryptography
  • Experience with OAuth and mobile security mechanisms
  • Experience building cross-platform libraries/SDKs
  • Familiarity with UX and accessibility design
  • Personal projects (school projects do not count)

SUPERVISORY RESPONSIBILITIES:

  • None

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1d

Multimedia Designer

KrispRemote, Remote, Armenia, Remote
figmaB2BDesignPhotoshopqa

Krisp is hiring a Remote Multimedia Designer

Company Description

At Krisp, we are developing and launching applications that enhance the professionalism and productivity of employees and contact center agents. Krisp mutes background noise bi-directionally during calls and is the only software available in the market to do so as an application, becoming a virtual microphone and speaker within Windows, Mac OS and VDI. We are out front leading this market, with partners and customers including Chase, Concentrix, Discord, Apple and many others. Our team is defining the future of how remote employees vastly improve their voice and video communications.

Job Description

The Role:

The multimedia designer will work with the Marketing team to produce compelling visual assets, product images, and web designs to visually communicate the value Krisp offers. This position will play a critical role in visually communicating Krisp’s brand, inspiring potential buyers, and differentiating the company as a leader with a vision. You will support our content and product marketing functions to produce consistently on-brand designs, on time.

The right candidate will have a keen eye for detail and can balance speed with the quality of work. The Krisp brand continues to evolve and this individual will have an outstanding opportunity to help shape the future brand of a fast-growing SaaS company.

What You'll Do:

  • Visually tell the story of Krisp’s product through thoughtfully designed product images and other visual video and multimedia assets, to be used on the marketing website and across other marketing assets
  • Design marketing and sales materials such as collateral, presentations, email templates, ebooks/guides, infographics, ads, gifs, videos, animations, and banners
  • Support blogs, displays, and social media channels with graphic materials
  • QA final designs for errors and ensure that final versions reflect specifications
  • Manage internal corporate design requests.

Qualifications

What We’re Looking For:

  • 5+ years of design experience, preferably in a B2B SaaS environment
  • Advanced knowledge of Adobe products (Such as Adobe Photoshop, Adobe Illustrator, and Adobe After Effects); Figma knowledge is a plus
  • Ability to quickly iterate, get feedback and produce high-quality work
  • Ability to work within brand guidelines while exploring powerful and creative approaches
  • Insanely high attention to detail, but still able to work quickly and confidently
  • Ability to prioritize multiple tasks in a fast-paced environment and effectively communicate regarding deadlines and deliverables
  • Passion about expanding your skills across different types of design mediums and projects
  • Comprehensive thinking to design so it performs well across all channels
  • A strong action bias combined with a growth mindset
  • Strong teamwork, project management, and time management skills
  • Advanced written and verbal English communication skills.

Additional Information

Benefits at Krisp:

  • Competitive compensation
  • Stock options
  • Learning and development assistance
  • Health, dental and vision insurance
  • Paid Time Off and Sick Time Off
  • Paid Parental Leave
  • Maternity Leave Top-up
  • Gym reimbursement
  • Referral bonus program
  • Work from forest (remote work initiatives)


Krisp is an Equal Opportunity Employer:

All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.

All your information will be kept confidential according to EEO guidelines.

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1d

QA Engineer [Remote]

EventMobiToronto, Ontario, Canada, Remote
remote-firstmobileqapythonAWSjavascript

EventMobi is hiring a Remote QA Engineer [Remote]

QA Engineer


**********************************************************************

EventMobi is a remote-first company and this is a remote role.

Candidates outside of North America are encouraged to apply.

The salary range for this role is between 50k - 60k CAD per annum.

**********************************************************************


EventMobi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment.  Accommodations are available upon request for candidates taking part in all aspects of the selection process.



Why EventMobi?


EventMobi is an award-winning tech startup with offices in Toronto, Berlin and Manila with thousands of clients across the globe. We believe that live events bring people together to enable change, for businesses and society at large. At EventMobi we have a huge impact on enabling success for events and their attendees. We are on a mission to revolutionize how event planners create, market and manage their events and how attendees experience conferences and tradeshows. 


EventMobi is seeking a QA Engineer to help us build a QA function and manage our engineering and customer support functions.   This role will help lead our QA efforts, streamline process across the Product, Engineering and Customer Support teams.



Your Work Will Focus On

  • Partner with the Engineering and Product teams to develop and maintain an efficient QA process
  • Bridge the gap between Customer Success, Support and Engineering teams to identify, clarify and resolve technical issues
  • Owning and refining the bug reporting, triaging and reporting process
  • Comprehensive manual feature testing and documentation as well as leading user acceptance testing coordination
  • Investigating potential product and technical issues as they arise and advising on resolution
  • Test automation using tools such as Cypress, Playwright etc.
  • Raise awareness and promote best practices for testing processes, procedures and methodologies



About You

  • 3+ years of experience in the manual and automated testing 
  • Excellent documentation and communication skills
  • Experience with both functional and non-functional testing (performance, regression etc)
  • Ability to balance work with multiple teams' schedules and priorities
  • Strong sense of ownership and passion for elevating software quality



What Additional Knowledge and Experience Would be Nice to Have?

  • Experience DevOps and AWS 
  • Experience with a programming language like Python or JavaScript
  • Previous experience in client facing / support roles



What will you get from EventMobi?

  • We offer the experience of a lifetime working with a dynamic, open-minded and diverse team, who are excited to come to work every day and passionate about what they do and the clients they help
  • Competitive compensation
  • Company Stock-Options
  • A great culture with much more along the way


Remote Workspace Requirements:

  • You have a safe, comfortable, and ergonomic workspace and working environment - a private and quiet workspace is vital for doing your best work!
  • You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.

About EventMobi


We're focused on building the most comprehensive & extensible event management platform to help planners create incredible event experiences. We believe that live events bring people together to enable change, and we can have a huge impact on enabling success for events and their attendees. We've already changed how 10,000+ events in 70+ countries use technology at their events, and we're looking forward to influencing hundreds of thousands of future events.


If you are interested in seeing EventMobi in action, check out some of the videos below:


  • Top brands and organizations from around the world have used EventMobi’s event app technology to create incredible event experiences -hear directly from our customers.   

 

** No agencies and no recruiters, please.


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1d

Senior iOS Developer (Core)

ProtonMailRemote (Europe), Prague, Skopje, Taipei, Vilnius, London, Barcelona, Geneva, Zürich;, Switzerland, Remote
agileDesignswiftmobilemetaliosqagit

ProtonMail is hiring a Remote Senior iOS Developer (Core)

A better internet is possible, one that empowers people to choose how their personal information is used. This might seem daunting, or even impossible, but at Proton, building this better internet is what we do every day.

ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, ProtonMail, is now the world’s largest encrypted email service. Subsequent Proton products, such as ProtonVPN, Proton Calendar, and Proton Drive, use end-to-end encryption that gives our users full control over how and with whom their data is shared.

Today, Proton is making privacy universally accessible to more than 50 million registered users, including journalists, some of the world’s largest organizations, and people in more than 180 countries. Our diverse and dynamic team is made up of more than 400 members representing over 30 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world.

New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens use our products so they can choose who, if anyone, sees their information. Join us at one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies, we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.


Purpose of the role

Proton's Core team build modules that are used by all Proton's products. Using shared components makes us more productive, improves the consistency between our products and sets us up to achieve our ambitious goals for the future.

As a team we tackle a lot of interesting technical problems related to synchronization, encryption and security of Proton apps.

We collaborate closely with all Proton product teams. We strive to deliver the best possible developer experience for engineers on other teams working with the core modules.


What you will do

  • Design and develop features related related to authentication (login, signup), settings, networking (and many others)
  • Collaborate in an agile way with Project Manager, Designer, QA and developers from other teams.
  • Support other Proton teams in the process of module integration
  • Participate in the team meetings and discussions ( problem solving, planning, estimating )
  • Create technical documentation and architecture suitable for peer reviews
  • Contribute ideas and solutions to improve our technical solutions and processes


Why you will love it

  • You’ll be challenged. You will not be working on a single app. You will be building functionalities that are used by a number of different applications.
  • You will be contributing to a product that you understand well and use yourself ( Mail, Calendar, Drive, VPN).
  • You will have an impact on all Proton's products.
  • You will connect and be inspired by our mission to make privacy be the default on Internet.
  • You will be part of a great team that works closely together, support each other and continuously learns and improves.
  • You will have flexible working time ( focused on results not hours)
  • You will become part of our internal developers community (chapter), where we share knowledge and discuss all things related to the platform.
  • You will have a lot learning opportunities, both formal and informal training

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    1d

    Graduate QA Engineer

    agileremote-firstB2CB2Bmobileqapythonjavascript

    Pitchup.com is hiring a Remote Graduate QA Engineer

    Want to work with an award-winning and quickly expanding company? We’re a travel site making it a doddle to book camping and caravan sites all over the world.

    Pitchup.com receives 30m annual visits and over the last year has booked over 5m bed nights, with revenues up 121% on 2020 and 93% on 2019. The site has been featured in leading global media titles, has been translated into 16 languages, and you will join a nimble team of 70 based in 10 countries, currently all working from home, as we are a remote-first business.

    A member of the Financial Times' FT1000 fastest growing companies in Europe, Pitchup.com receives up to 300,000 visits and 6,500 bookings per day. The company is profitable and was founded in 2009 by former lastminute.com staff with a background in the holiday park sector.

    We are recruiting for a new role for our QA team due to continued growth and expansion. 

    In this role you will plan and implement manual tests, and have the opportunity to learn how to write automated tests. Additionally,  you will play an important part in our product development process. Our Engineering team have some exciting projects on the horizon, including replacing our existing B2C and B2B sites, the inclusion of campervan and motorhome hire in our roster of rental possibilities, a cloud migration and campsite extranet changes, amongst many others. 

    Reporting to the Senior QA Engineer, as part of the engineering team you will:

    • Write & execute manual test plans.
    • Estimate, prioritise, plan and coordinate testing activities.
    • Test cross-browser and cross-device for mobile and desktop sites.
    • Identify, record and track bugs.
    • Learn to fix and run automated tests.
    • Learn to write automated end-to-end tests.
    • Work closely with Product to understand and document user journeys and expected behaviour for test cases. 
    • Contribute to refinement sessions to help the team refine features, advising on test requirements.
    • Help to improve quality working practises, encouraging our move towards the adoption of a shift-left approach to testing.
    • Help foster a culture of technical improvement within the team (e.g. via show-and-tells, demos, proof-of-concepts, pet projects or similar).
    • Curate test data and utilise test environments.
    • Stay up-to-date with new testing tools and test strategies.

    Skills And Experience

    Essential Skills

    • Bachelor’s degree in Computer Science or related discipline.
    • Demonstrable software testing experience as part of a development project.
    • Demonstrable development experience in Python or Javascript (our principal languages).
    • Willingness to write automated tests in Javascript.
    • Able to analyse bugs then document them accurately and in detail.
    • Able to work alone or as part of a team to solve problems.

    Desirable Skills

    • Experience of testing websites across multiple browsers and devices.
    • Familiarity with the testing of APIs.
    • An understanding of BDD, TDD and other testing approaches.
    • Familiarity with cloud environments, preferably Google Cloud Platform.
    • A solid grasp of agile methodologies.

    Salary: £25-30k depending on experience, plus pension match up to 4%, critical illness cover, group income protection and Vitality private medical insurance. 25 days holiday + Bank Holidays

    See more jobs at Pitchup.com

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    1d

    QA Specialist

    DropticaRemote job, Remote
    jiraB2Bqalinux

    Droptica is hiring a Remote QA Specialist

    Dołączenie do Droptica to:

    • praca z klientami z całego świata,
    • praca w jednej z najlepszych firm w skali światowej wdrażających serwisy oparte o Drupala,
    • regularna nauka - firma rośnie i rozwija się bardzo szybko, a z nią pracownicy. Dostęp do licznych materiałów szkoleniowych, treningów, specjalistycznych książek,
    • wpływ na rozwój firmy,
    • bezkompromisowa jakość pracy,
    • elastyczne godziny pracy, możliwość pogodzenia pracy i nauki, hobby i życia osobistego,
    • komfortowe miejsce pracy i wysokiej jakości sprzęt,
    • wsparcie kolegów i koleżanek z zespołu, miła atmosfera i częste spotkania integracyjne,
    • poczucie bezpieczeństwa i stabilności, jasne zasady (Ty wybierasz sposób rozliczeń i ile godzin pracujesz),
    • pomoc w relokacji i praca częściowo zdalna,
    • karta Multisport i możliwość skorzystania z opieki medycznej (PZU),
    • możliwość aktywnego rozwijania i popularyzacji oprogramowania OpenSource.
    • Raz do roku możliwość skorzystania z tygodniowego wyjazdu do wybranego biura, na koszt firmy
    • Dowiedz się więcej o Droptica na stronie https://kariera.droptica.pl

    Miejsce:

    • Wrocław, Gdańsk, Rzeszów, Toruń lub 100% zdalnie

    Nad czym będziesz pracować: 

    • przygotowanie raportów z testów,
    • obsługa oraz wsparcie testów akceptacyjnych (UAT),
    • współpraca z deweloperami i analitykami przy tworzeniu specyfikacji dla nowych funkcjonalności,
    • tworzenie scenariuszy testowych,
    • tworzenie przypadków testowych oraz ich analiza,
    • zapewnianie najlepszej jakości testów,
    • raportowanie błędów,
    • dbanie o odpowiednią jakość projektu.

    Wymagania ogólne:

    • znajomość procesu i metodologii testowania,
    • znajomość procesu tworzenia i rozwijania oprogramowania,
    • doświadczenie w testowaniu serwisów internetowych min. 1 rok
    • umiejętności tworzenia dokumentacji oraz scenariuszy testowych,
    • znajomość zagadnień dotyczących webdevelopmentu w stopniu pozwalającym na skuteczną pracę z zespołem developerskim oraz umiejętność
    • przedstawienia zagadnień technicznych,
    • znajomości programów do śledzenia błędów i zarządzania projektami (np. Jira),
    • znajomość języka angielskiego na poziomie B2

    Wymagania dla testera automatycznego: 

    • znajomość Codeception lub PHPunit

    Mile widziane:

    • doświadczenie w pisaniu testów automatycznych,
    • znajomość systemów operacyjnych rodziny Linux,
    • certyfikat ISTQB Foundation Level
    • znajomość Drupala.

    See more jobs at Droptica

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    Oxfam America is hiring a Remote 10622 - Senior Manager, Digital Engagement and Campaigning (Boston, DC or Remote)

    Company Description

    Oxfam is a global organization working to end the injustice of poverty. We help people build better futures for themselves, hold the powerful accountable, and save lives in disasters.
     

    Job Description

      

    TITLE:                        Senior Manager, Digital Engagement and Campaigning

     

    REPORTS TO:            Director, Digital Engagement

     

    DIRECT REPORTS:      Social Media Specialists (2), Senior Digital Specialist

     

    DEPARTMENT:           Public Engagement (Digital Marketing and Engagement team)

     

    LOCATION:                Boston, MA or Washington, DC preferred (but open to other locations)

     

     

    PURPOSE OF THE POSITION:The Senior Manager, Digital Supporter Engagement and Campaigning will report directly to the Director, Digital Engagement, and will be responsible for developing and implementing digital advocacy strategy to acquire and cultivate digital audiences to convert and retain activists. Manages digital advocacy and social media for Oxfam America and Oxfam America Action Fund. Produces and coordinates narratives and messaging for digital advocacy across digital marketing channels, including writing and producing digital advocacy petitions and emails. Builds supporter journeys and manages list buys. Aligns digital campaigning goals and initiatives with overall supporter engagement strategy and organizational priorities. Provides line-management and oversight of three Digital Specialists and coordinates digital marketing activities in close collaboration with the Digital Marketing and Engagement Manager.

     

    PRIMARY RESPONSIBILITIES:

     

    ·       Develop and implement strategies and create plans for digital-supporter engagement and online advocacy campaigns that align to organizational goals, and lead internal, cross-divisional teams and consultants to meet those goals.

    ·       Write and produce QA digital advocacy emails and petitions with support from the Senior Digital Specialist and in coordination with campaigners and digital consultants. Train others on advocacy production and lead on quality assurance, segmentation, and integration for advocacy efforts. Develop and produce testing for digital advocacy.

    ·       Lead across digital marketing channels and campaigns on best practices for developing digital advocacy and organizing plans and tactics that effectively recruit and mobilize activists.

    ·       Project manage advocacy activities across digital marketing channels including email, SMS, social media, website promos and paid channels.

    ·       Acquire and convert new audiences to activists. Manage advocacy lead generation (list buys and ads development), in coordination with the Digital Marketing and Engagement Manager (fundraising).

    ·       Develop annual digital advocacy metric benchmarks, including email list size, in collaboration with Data Analysts in Public Engagement, Resource Development, and digital consultants, to understand digital audience performance and market trends and make recommendations for testing new avenues for list growth.

    ·       Supervise social media specialists (2) and strategy across Facebook, Instagram, Twitter, LinkedIn platforms, coordinating with Designers, Content Producers, Campaigners, and Humanitarian staff on content creation. Use Meltwater for social listening, reporting, and benchmarking.

     

    ·       Proactively communicate and coordinate digital marketing priorities with Digital Engagement Manager (fundraising) and Digital Marketing and Supporter Engagement Director.

    ·       Develop supporter journeys for new leads and existing activists with Digital Marketing staff and Constituent Product team. Build Digital Marketing team competency in marketing automation software, Hubspot.

    ·       Develop compelling and engaging digital advocacy narratives and content using knowledge of Oxfam’s work around the world and public communications. Ensure all advocacy appeals are compelling, on brand, accurate, and on schedule.

     

     

    EXPECTATIONS FOR THE POSITION:

     

    ·       Will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.

    ·       Will work effectively and collaboratively in support of building a team-based, problem-solving work culture performing all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission, values, and goals.

    ·       Will have an understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity and diversity in our workplace and programs.

    ·       Within key areas of responsibility, will have a commitment to providing a safe environment for staff, partners, and beneficiaries, and a commitment to promoting safeguarding in our workplace, programs, and the communities we serve.

    Qualifications

      

     

    REQUIRED QUALIFICATIONS:

     

     

    EDUCATION:

     

    ·       BA/BS in related discipline or equivalent combination of education, training, and experience.

     

    EXPERIENCE AND CORE COMPETENCIES:

     

    ·       5 or more years of related digital advocacy and campaigning experience, including at least 2 years of social media management experience.

    ·       2+ years of supervisory experience and demonstrated ability to develop and lead a team.

    ·       Proven record of success in developing and leading digital advocacy campaigns that create change and effectively recruit and mobilize supporters across digital marketing channels.

    ·       Proficiency in:

    o    Digital advocacy writing and production for digital marketing channels, particularly writing and production of email and petitions.

    o    Leading email buys with vendors like DailyKos and Care2, and via advertising platforms such as Facebook, and with social media publishing, listening and analytics tools.

    ·       Experience with effective use of SMS in advocacy campaigns.

    ·       Outstanding project management, negotiation, and organizational skills. Ability to plan and execute a program with multiple stakeholders.

    ·       Familiar with managing campaigns and teams using project management tools like Asana.

    ·       Strong marketing writing and editing skills (email, social media, ads, SMS).

    ·       Skilled in digital organizing tactics and familiar with distributed organizing.

    ·       High degree of initiative and commitment to goal attainment and quality standards.

    ·       Good judgment and interpersonal, listening, and motivational skills. High degree of diplomacy.

     

    ·       Proven ability to work as a team member within a cohesive team environment.

     

    PREFERRED QUALIFICATIONS:

     

    ·       Experience with Engaging Networks for eCRM; HubSpot for email, audience management and marketing automation; Mobile Commons for SMS; Twitter, Facebook, Instagram, and LinkedIn for social media management; Meltwater for social monitoring, analytics, and publishing; and Asana for project management.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Oxfam America is a Gender Just organization and an equal opportunity employer. We have a zero tolerance policy for any sexual harassment, exploitation, and/or abuse. We welcome all persons to apply and do not discriminate. We take measures to prevent discrimination against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

    We are an E-Verify employer.

    For more information, please click on the following links:
    E-Verify Participation Poster: English / Spanish
    E-Verify Right to Work Poster: English | Spanish

    See more jobs at Oxfam America

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    Oxfam America is hiring a Remote 10622 - Senior Manager, Digital Engagement and Campaigning (DC, Boston or Remote)

    Company Description

    Oxfam is a global organization working to end the injustice of poverty. We help people build better futures for themselves, hold the powerful accountable, and save lives in disasters.
     

    Job Description

      

    TITLE:                        Senior Manager, Digital Engagement and Campaigning

     

    REPORTS TO:            Director, Digital Engagement

     

    DIRECT REPORTS:      Social Media Specialists (2), Senior Digital Specialist

     

    DEPARTMENT:           Public Engagement (Digital Marketing and Engagement team)

     

    LOCATION:                Boston, MA or Washington, DC preferred (but open to other locations)

     

     

    PURPOSE OF THE POSITION:The Senior Manager, Digital Supporter Engagement and Campaigning will report directly to the Director, Digital Engagement, and will be responsible for developing and implementing digital advocacy strategy to acquire and cultivate digital audiences to convert and retain activists. Manages digital advocacy and social media for Oxfam America and Oxfam America Action Fund. Produces and coordinates narratives and messaging for digital advocacy across digital marketing channels, including writing and producing digital advocacy petitions and emails. Builds supporter journeys and manages list buys. Aligns digital campaigning goals and initiatives with overall supporter engagement strategy and organizational priorities. Provides line-management and oversight of three Digital Specialists and coordinates digital marketing activities in close collaboration with the Digital Marketing and Engagement Manager.

     

    PRIMARY RESPONSIBILITIES:

     

    ·       Develop and implement strategies and create plans for digital-supporter engagement and online advocacy campaigns that align to organizational goals, and lead internal, cross-divisional teams and consultants to meet those goals.

    ·       Write and produce QA digital advocacy emails and petitions with support from the Senior Digital Specialist and in coordination with campaigners and digital consultants. Train others on advocacy production and lead on quality assurance, segmentation, and integration for advocacy efforts. Develop and produce testing for digital advocacy.

    ·       Lead across digital marketing channels and campaigns on best practices for developing digital advocacy and organizing plans and tactics that effectively recruit and mobilize activists.

    ·       Project manage advocacy activities across digital marketing channels including email, SMS, social media, website promos and paid channels.

    ·       Acquire and convert new audiences to activists. Manage advocacy lead generation (list buys and ads development), in coordination with the Digital Marketing and Engagement Manager (fundraising).

    ·       Develop annual digital advocacy metric benchmarks, including email list size, in collaboration with Data Analysts in Public Engagement, Resource Development, and digital consultants, to understand digital audience performance and market trends and make recommendations for testing new avenues for list growth.

    ·       Supervise social media specialists (2) and strategy across Facebook, Instagram, Twitter, LinkedIn platforms, coordinating with Designers, Content Producers, Campaigners, and Humanitarian staff on content creation. Use Meltwater for social listening, reporting, and benchmarking.

     

    ·       Proactively communicate and coordinate digital marketing priorities with Digital Engagement Manager (fundraising) and Digital Marketing and Supporter Engagement Director.

    ·       Develop supporter journeys for new leads and existing activists with Digital Marketing staff and Constituent Product team. Build Digital Marketing team competency in marketing automation software, Hubspot.

    ·       Develop compelling and engaging digital advocacy narratives and content using knowledge of Oxfam’s work around the world and public communications. Ensure all advocacy appeals are compelling, on brand, accurate, and on schedule.

     

     

    EXPECTATIONS FOR THE POSITION:

     

    ·       Will stay abreast of professional standards, trends and issues affecting this set of responsibilities, demonstrating continuous learning of the field.

    ·       Will work effectively and collaboratively in support of building a team-based, problem-solving work culture performing all duties appropriately for a multi-cultural environment, treating all persons with dignity and respect, and will be familiar with and committed to Oxfam America mission, values, and goals.

    ·       Will have an understanding of gender justice and diversity within key areas of responsibility and a commitment to promoting gender justice, racial equity and diversity in our workplace and programs.

    ·       Within key areas of responsibility, will have a commitment to providing a safe environment for staff, partners, and beneficiaries, and a commitment to promoting safeguarding in our workplace, programs, and the communities we serve.

    Qualifications

      

     

    REQUIRED QUALIFICATIONS:

     

     

    EDUCATION:

     

    ·       BA/BS in related discipline or equivalent combination of education, training, and experience.

     

    EXPERIENCE AND CORE COMPETENCIES:

     

    ·       5 or more years of related digital advocacy and campaigning experience, including at least 2 years of social media management experience.

    ·       2+ years of supervisory experience and demonstrated ability to develop and lead a team.

    ·       Proven record of success in developing and leading digital advocacy campaigns that create change and effectively recruit and mobilize supporters across digital marketing channels.

    ·       Proficiency in:

    o    Digital advocacy writing and production for digital marketing channels, particularly writing and production of email and petitions.

    o    Leading email buys with vendors like DailyKos and Care2, and via advertising platforms such as Facebook, and with social media publishing, listening and analytics tools.

    ·       Experience with effective use of SMS in advocacy campaigns.

    ·       Outstanding project management, negotiation, and organizational skills. Ability to plan and execute a program with multiple stakeholders.

    ·       Familiar with managing campaigns and teams using project management tools like Asana.

    ·       Strong marketing writing and editing skills (email, social media, ads, SMS).

    ·       Skilled in digital organizing tactics and familiar with distributed organizing.

    ·       High degree of initiative and commitment to goal attainment and quality standards.

    ·       Good judgment and interpersonal, listening, and motivational skills. High degree of diplomacy.

     

    ·       Proven ability to work as a team member within a cohesive team environment.

     

    PREFERRED QUALIFICATIONS:

     

    ·       Experience with Engaging Networks for eCRM; HubSpot for email, audience management and marketing automation; Mobile Commons for SMS; Twitter, Facebook, Instagram, and LinkedIn for social media management; Meltwater for social monitoring, analytics, and publishing; and Asana for project management.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Oxfam America is a Gender Just organization and an equal opportunity employer. We have a zero tolerance policy for any sexual harassment, exploitation, and/or abuse. We welcome all persons to apply and do not discriminate. We take measures to prevent discrimination against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

    We are an E-Verify employer.

    For more information, please click on the following links:
    E-Verify Participation Poster: English / Spanish
    E-Verify Right to Work Poster: English | Spanish

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    2d

    Senior SDET - Data & Analytics (Remote Option)

    MacroHealth1177 W Hastings St, Vancouver, BC V6E 3T4, Canada, Remote
    DesignazureqajavapythonAWS

    MacroHealth is hiring a Remote Senior SDET - Data & Analytics (Remote Option)

    Company Description

    The U.S. health sector is complex and dynamic - a vast and diverse network of entities that impacts the population and economy like no other industry. At USD$3.3 Trillion, healthcare spending represents nearly 18% of U.S. GDP. It is complex and inefficient. Health service buying, selling, and settlements have seen little change in the past decade despite clear changes in available information, technology, regulation, and market consolidation.

    Enter MacroHealth. MacroHealth is a mission-driven company. We are building the most advanced and trusted market platform for health service payers and providers. The company’s vision is to create Intelligent Health Markets by building technology, knowledge and relationships that enable payers and providers to optimize the buying and selling of health services.

    We are expanding our team of passionate thought leaders as we pursue our goal of disrupting the U.S. health sector with our vision and technology. We are committed to developing leading edge solutions in a supportive environment focused on customer success and employee fulfillment. We provide our engineers an environment in which they can contribute from day one while also providing opportunities for learning and growth.

      Job Description

      Are you interested in being part of an expanding team tasked to build the next-generation industry-leading data platform for healthcare markets? We are looking for smart, passionate, and highly skilled  Senior Software Development Engineer in Test to join the effort to define and build the future of MacroHealth. You will be joining the Data team at MacroHealth. The work you’ll do directly impacts the experience of our customers.

      Responsibilities: 

      You will be an instrumental part of the Data Analytics team at MacroHealth, entrusted with writing automated tests and frameworks to help ensure the quality of our data platform. Because you’re obsessed with quality and delivering rock solid products to our customers, you’ll leverage your prior experience to institute tools and processes that the engineering team can adopt to increase overall productivity. We are looking for smart, creative, and hardworking individuals who know how to write effective code, communicate well, and learn from other engineers.

      This position requires you to be a self-starter, innovative and with the ability to take ownership, work with tight timelines, and handle various tasks simultaneously while continuing to develop a positive work culture. You will join a world-renowned leadership team with a track record of leading the development of multiple successful companies and products.

      Qualifications

      Your background includes: 

      • 5+ years of experience building automated test suites and frameworks to help ensure the quality of enterprise-class software
      • Ability to work in multiple programming languages: Java & Python are currently the major tool of choice within Data Analytics team, but experience with comparable languages is also valuable.
      • Practical experience working in at least one public cloud ecosystem. We currently use Azure, but experience with AWS or Google is equally valuable.
      • Experience with data processing frameworks and tools, such as Spark, Hadoop, Hive, Kafka, etc.
      • Knowledge of performance and security testing concepts
      • Experience with version control systems, CI/CD, and maintenance of test environments
      • Bachelor’s degree in Computer Science or related field, or equivalent work experience
      • Strong communication skills, both verbal and written
      • Thriving in a people-first culture of teamwork and respect.

      Your background may additionally include:

      • Ability to evaluate and select tools to use as part of a larger automation framework
      • Familiarity with BDD/TDD and test automation at the unit, component and system test levels
      • Leadership experience; you may have acted as a QA lead, or technical lead, in an enterprise software company
      • Knowledge of the US Healthcare space including standards such as HIPAA 

      Additional Information

      What you can expect

      The success and engagement of our team members is the top priority for MacroHealth as a company.  We provide a compelling package with competitive compensation and benefits as well as attractive incentive structures.  Our collaborative work environment means each team member can rely on the skills, expertise, and support of one another across the company.  We are open to new perspectives for improving our operations and fueling future growth and are committed to attracting and developing a diverse and engaged team. 

      How we protect team member health and safety 

      At MacroHealth we recognize the impacts of the global pandemic have taken shape differently for each of us based on our role, our location, our family situations, and job transitions. Health, safety and wellbeing are top of mind for us in supporting safe office environments as well as engaging team members working from home. As part of this approach, a vaccination policy has been implemented requiring all eligible employees to be fully vaccinated against COVID-19 in order to work in one of our offices or travel to client locations. 

      Diversity, Equity, and Inclusion 

      We are committed to facilitating constructive team member engagement and promoting a respectful work environment. We design our company processes to surface necessary conversations, engage multiple voices, remove barriers, and recognize contributions made at every level. We actively promote practices to create lasting change and partner with organizations that align with our values.

      This role requires legal authorization to work in Canada.

      MacroHealth is an equal opportunity employer.

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      2d

      Senior Release Manager, DevOps

      InstantServe LLCUS-1, New York, NY, USA, Remote
      agilescrumqagitjenkinsAWS

      InstantServe LLC is hiring a Remote Senior Release Manager, DevOps

      Qualifications

      Qualifications/Requirements:   

      • 5+ years of prior release management experience on cloud-native web portfolio, microservices, and other software components.
      • Strong knowledge in releasing clients via external partners (Apple, Amazon, Roku, Samsung, Google, etc.) on a variety of platforms including legal entity setup and global application deployment
      • Strong understanding of cloud-based application development, agile driven processes that include CI/CD, Security Scans, Branching, and Code versioning
      • Experience working with experimentation, feature flags enablement, A/B testing from an engineering team, or business perspective
      • Strong understanding of development methodologies such as Scrum and Agile
      • Strong problem solving and critical thinking skills along with excellent interpersonal skills, including negotiation and problem resolution in a cross-functional team
      • Participates in change management practices by maintaining a release repository and release notifications
      • Experience and proficiency in CI/CD tools like Jenkins, CircleCI, Fastlane, etc. 
      • Proficient in Git, Git commands, and various Git workflows
      • Experience on cloud computing platforms like AWS and CDN like Akamai amongst others.
      • Experience working on applications and streaming products that support linear video streaming and VOD content
      • Good communication skills with different types of stakeholders such as QA, Project Managers, and Product Owners
      • Ability to learn new development and productivity tools in order to continuously improve the effectiveness   

      Additional Information

      All your information will be kept confidential according to EEO guidelines.

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