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1h

Director, Information Systems Management

ServiceNowSanta Clara, California, Remote
Salesagile10 years of experienceDynamicsDesignqa

ServiceNow is hiring a Remote Director, Information Systems Management

Job Description

What you get to do in this role:

  • IT Service owner for ServiceNow’s CRM (Customer Relationship Management).
  • As we continue to expand the Lead to Order capabilities, this role will scale to support growing systems and ensure the teams both IT and Business are well supported to deliver the best experience.
  • Lead the CRM IT team, comprising of Business System Analysts, Developers and QA to deliver new features and enhancements to a ServiceNow’s MS Dynamics 365 CRM
  • Responsible for managing and optimizing development, requirements, support processes with a mind-set of continuous improvements
  • Visualize the strategy to achieve the long-term roadmap and provide suggestions to the leadership on how we could better achieve the goals.
  • Work cross-functionally across IT to ensure CRM is connected with upstream, downstream and analytics capabilities
  • Building the best user interface and user experience capabilities for the end users.
  • Have a strong understanding of business functionality and problems and ensures that the systems are built with the best design and features that scale and perform well.
  • Help planning projects with effort estimates, timelines, resourcing and also instance planning strategy for applications.
  • Influence the business on CRM trends and directions we should take the Sales organization based on previous CRM experiences
  • Build strong relationship with the business teams to provide them the support and adequate technical direction and guidance.
  • Guide and coach the team on right coding standards and best testing strategies to deliver quality applications.
  • Build career path for the team by working closely with the engineers to understand their personal goals and coaching them on how they can excel in their role. Build a trusted relationship with the team.
  • Working with MS on Roadmap and enhancements

Qualifications

To be successful in this role you have:

  • Should have minimum of 10 years of experience in CRM, Application Development and managing / leading teams.
  • Strong knowledge of SaaS business model
  • Expert in CRM business processes in a SaaS business
  • Knowledge in MS Dynamics CRM.
  • Working expertise in Agile / SAFe
  • Excellent written, presentation and communication skills.
  • Enjoys mentoring and coaching the team to achieve career goals.

 

JV20

For positions in the Bay Area, we offer a base pay of $181,100 - $316,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

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9h

Senior Product Designer

PostscriptRemote, Anywhere in North America
7 years of experience4 years of experience5 years of experience3 years of experience10 years of experiencefigmaDesignqac++

Postscript is hiring a Remote Senior Product Designer

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Overview

Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization. 

Postscript is hiring a Sr. Product Designer with past experience in an early-stage, metric-driven environment to join our Design team. Product Designers at Postscript are equal members of the Product-Design-Engineering (PDE) triad, and are responsible for helping their team ship delightful experiences to customers. You will be deeply integrated on a PDE team and collaborate very closely with fellow engineers and product managers. You will have a high degree of empowerment and ownership over your product area, contribute to our design system, and build customer-centered designs alongside a team of multidisciplinary Product Designers. This position is fully remote across North America, though it is preferred that candidates are located in an Eastern-US time zone (GMT -6, -5, -4).

Primary Duties

  • Design delightful, creative experiences that drive desired outcomes 
  • Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)
  • Collaborate with the product engineering team(s) daily. Brainstorm, design, and iterate with engineering and product teammates
  • Be an active participant in Product and Brand design critiques
  • Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. Iterate quickly and push to effectively increase throughput
  • Regularly lead user interviews. Develop user profiles and accurately define user problems. Use this work to actively guide your design efforts. Share this knowledge with your team
  • Develop a strategic design roadmap for your product area. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making process
  • Utilize Postscript’s Design System and actively contribute to improvements

What We’ll Love About You

  • Multiple years proven SaaS product design experience
  • Strong experience with both early-stage product definition and metric-driven design
  • Strong design skills (including stellar online portfolio)
  • Deep understanding of ecommerce design patterns
  • Expert-level Figma skills
  • Demonstrated cross-functional experience 
  • Experience with HTML/CSS is not required but very nice to have

What You’ll Love About Us

  • Salary range of USD $136,000-$155,000 base plus significant equity (we do not have geo based salaries)
  • High growth startup - plenty of room for you to directly impact the company and grow your career!
  • Work from home (or wherever)
  • Fun - We’re passionate and enjoy what we do
  • Competitive compensation and opportunity for equity
  • Flexible paid time off
  • Health, dental, vision insurance

You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.

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1d

Sr. Software Engineer IV

terraformsqlRabbitMQDesignmobileazurescrumqagitjavac++.netangularAWSfrontend

Signify Health is hiring a Remote Sr. Software Engineer IV

How will this role have an impact?

A Data Engineer develops systems to manage data flow throughout Signify Health’s infrastructure. This involves all elements of data engineering, such as ingestion, transformation, and distribution of data.

What will you do?

  • Train and coach other developers on engineering principles
  • Investigate new tools, libraries, frameworks that exist or might exist for use in designing software
  • Communicate with business leaders to help translate requirements into functional specification
  • Develop broad understanding of business logic and functionality of current systems
  • Analyze and manipulate data by writing and running SQL queries
  • Analyze logs to identify and prevent potential issues from occurring
  • Deliver clean and functional code in accordance with business requirements
  • Consume data from any source, such a flat files, streaming systems, or RESTful APIs
  • Interface with Electronic Health Records
  • Engineer scalable, reliable, and performant systems to manage data
  • Collaborate closely with other Engineers, QA, Scrum master, Product Manager in your team as well as across the organization
  • Build quality systems while expanding offerings to dependent teams
  • Comfortable in multiple roles, from Design and Development to Code Deployment to and monitoring and investigating in production systems.

Requirements

  • Bachelors in Computer Science or equivalent
  • Proven ability to complete projects in a timely manner while clearly measuring progress
  • Strong software engineering fundamentals (data structures, algorithms, async programming patterns, object-oriented design, parallel programming)
  • Strong understanding and demonstrated experience with at least one popular programming language (.NET or Java) and SQL constructs.
  • Strong experience with big data pipelines in cloud and data normalization patterns. Experience with Orchestration tool, Snowflake and DBT is desired
  • Strong experience with cloud-based systems (Azure / AWS / GCP).
  • Strong experience with building big data pipelines (ADF / Data Bricks / Snowflake) and data normalization patterns 
  • Strong communication skills
  • Strong experience with use of RESTful APIs
  • Demonstrated experience with Queuing technologies (Kafka / SNS / RabbitMQ etc)
  • Demonstrated experience with Metrics, Logging, Monitoring and Alerting tools
  • Demonstrated experience with revision control (Git)
  • Demonstrated experience with deployment tasks and technologies. (CI/CD Pipeline, K8s, Terraform).
  • High level understanding of frontend software applications, Angular preferred
  • High level understanding of HL7 V2.x / FHIR based interface messages.
  • High level understanding of more abstract, non-functional requirements (e.g. security, performance, scalability, monitoring) within system elements.
  • Exposure to different types of patterns and can differentiate which patterns might be better for a specific problem.

The base salary hiring range for this position is $108,900 to $189,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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1d

Test Analyst (Guidewire)

Datacommanila,National Capital Region,Philippines, Remote Hybrid
agileDesignqa

Datacom is hiring a Remote Test Analyst (Guidewire)

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

You’ll work with a team of passionate, innovative and dedicated people that focuses on getting the job done whilst delivering the latest solutions to our clients. We are a very fast-paced team who are driven to deliver awesome technology!

About the role

Test Analyst role will be crucial in supporting a project team with a Guidewire Projects.

In this role you will perform the following duties :

  • Technical proficiency, with the ability to understand end-to-end (E2E) functional flows across Guidewire Centers (Policy Center, Billing Center, and Claim Center).
  • Proven experience in Guidewire QA with a focus on end-to-end testing.
  • Hands-on Experience in Agile Testing methodologies and processes.
  • Collaborate with project stakeholders to understand business requirements and develop comprehensive test plans.
  • Design, implement, and execute test cases to ensure the functionality and security of Guidewire applications.

What you'll bring

To be suitable for this opportunity you will possess the following experience :

  • Experience on a Guidewire implementation project as a tester
  • Strong experience in payroll testing.
  • Highly organised, structured approach to your work.
  • Great communication skills, both written and verbal.

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

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1d

Senior Business Analyst - Guidewire (Contract)

DatacomAuckland,New Zealand, Remote Hybrid
7 years of experienceagilejirasqlDesignmobilescrumqa

Datacom is hiring a Remote Senior Business Analyst - Guidewire (Contract)

Our purpose:

Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Role:

Would you like to work for an international company where your opinion matters? Where you will be recognized and involved? If so, read on: Datacom is experiencing expediential growth and looking to expand its already established operations based from Asia. Successful applicants will be part of a dynamic development team spanning across Asia working with one of Australasia’s largest organizations. Founded in 1965 in New Zealand, Datacom has over 6,500 employees, has been delivering services and is now committed to the ongoing development of its international footprint.

Our client list is long ranging across almost every industry including government, finance, transportation, utilities and more. We’ve built an incredible range of applications for these clients from real time banking to pizza ordering, from mobile apps to latest cloud technologies and from online shopping to systems that keep the rivers clean. We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with diverse clients, high paced development using the latest technologies and techniques and delivering high quality applications that make our clients happy. We want people passionate about delivering innovative software. If you’ve already achieved great results in your career and want to extend to new clients, teams, and tools then this is probably the right opportunity for you.

We’re creating a team of motivated, ambitious people that want to show the world what they can do by creating great applications for customers. You’ll have access to great technologies, great people and opportunities and the backing of one of the region’s premier IT companies. Join us to find out how you can take advantage of these opportunities and take your career to the next level.

We are looking for a Senior Business Analyst (Lead) to play a critical role in gathering and analysing business requirements, facilitating communication between stakeholders, and ensuring successful implementation and optimisation of Guidewire PolicyCenter, BillingCenter, and ClaimsCenter. This position requires a deep understanding of the insurance industry, strong analytical skills, and extensive experience with the Guidewire suite.

What you’ll do:

  • Requirements Gathering: Lead the requirements gathering process by conducting interviews, workshops, and document analysis to understand business needs and objectives.
  • Stakeholder Management: Act as the primary liaison between business stakeholders, IT teams, and vendors to ensure clear communication and alignment on project goals.
  • Guidewire Implementation: Oversee the configuration and customisation of Guidewire PolicyCenter, BillingCenter, and ClaimsCenter, ensuring alignment with business requirements.
  • Process Improvement: Analyse existing business processes and workflows to identify areas for improvement and recommend solutions that enhance efficiency and effectiveness.
  • Documentation: Prepare detailed business requirement documents, functional specifications, use cases, and user stories to support project development and testing.
  • Testing and Validation: Collaborate with QA teams to develop test plans, conduct testing, and validate that solutions meet business requirements and quality standards.
  • Training and Support: Provide training and support to end-users and stakeholders to ensure successful adoption and utilization of Guidewire solutions.
  • Risk Management: Identify and mitigate project risks, ensuring issues are resolved promptly and project objectives are met.

Tools Experience:

  • Guidewire platform (PolicyCenter, ClaimsCenter, BillingCenter)
    • Guidewire 8 required
  • Proficiency in business analysis tools and software, such as Microsoft Office Suite, JIRA, Confluence, Visio, Draw.io, Miro and SQL

Professional Qualities and Requirements:

  • Minimum of 7 years of experience in business analysis, with at least 3 years in a lead or senior role
  • Guidewire Expertise: Extensive experience with Guidewire 8 (and ideally, 10) PolicyCenter, BillingCenter, and ClaimsCenter, including implementation and customisation
  • Insurance Knowledge: Strong understanding of insurance industry processes, including policy administration, billing, and claims management
  • Analytical Skills: Exceptional analytical and problem-solving skills with the ability to analyse complex business requirements and translate them into technical solutions
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders
  • Experience with Agile and Scrum ways of working
  • Certification: CBAP (Certified Business Analysis Professional) or similar certification is a plus
  • Agile and Scrum certification useful
  • Excellent communication skills
  • Work well within a team environment and under pressure
  • Proficient in English (verbal and written)

Responsibilities:

As a Business Analyst you’ll be responsible for the following day-to-day activities:

  • Produce drafts of the Requirements documents, lead/manage the review of those documents with the client, achieve approval and signoff of the Requirements documents
  • Lead the Analysis and Design stage, arrange and lead any communication, meetings, and workshops for this stage
  • Work closely with the Technical Leads, ensuring they have sufficient understanding of the functional requirements to design the System Architecture.
  • Work closely with the Test Analysts, ensure they are also kept updated, and especially made aware of scope changes, project issues, and risks
  • Resolve issues raised by developers and testers during the Development and Testing stages, in relation to specification questions and ambiguities, communicating with clients wherever necessary

About Datacom

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

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1d

Test Analyst (Guidewire) - Contract

DatacomAuckland,New Zealand, Remote Hybrid
agileDesignqa

Datacom is hiring a Remote Test Analyst (Guidewire) - Contract

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

You’ll work with a team of passionate, innovative and dedicated people that focuses on getting the job done whilst delivering the latest solutions to our clients. We are a very fast-paced team who are driven to deliver awesome technology!

About the role

Test Analyst role will be crucial in supporting a project team with a Guidewire Projects.

In this role you will perform the following duties :

  • Technical proficiency, with the ability to understand end-to-end (E2E) functional flows across Guidewire Centers (Policy Center, Billing Center, and Claim Center).
  • Proven experience in Guidewire QA with a focus on end-to-end testing.
  • Hands-on Experience in Agile Testing methodologies and processes.
  • Collaborate with project stakeholders to understand business requirements and develop comprehensive test plans.
  • Design, implement, and execute test cases to ensure the functionality and security of Guidewire applications.

What you'll bring
To be suitable for this opportunity you will possess the following experience :

  • Experience on a Guidewire implementation project as a tester
  • Strong experience in payroll testing.
  • Highly organised, structured approach to your work.
  • Great communication skills, both written and verbal.

Why Datacom?

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations in a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

If this sounds like the role you’ve been looking for- don’t delay, Apply Now!

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1d

Staff Software Engineer - Password Management

MozillaRemote US
RustDesigniosUXqac++androidjavascript

Mozilla is hiring a Remote Staff Software Engineer - Password Management


Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people. 

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen-sourcesoftware that enables people to enjoy the internet on their terms. 

 What is a Staff Software Engineer at Mozilla?

A Staff Software Engineer is the next level from a Senior Software Engineer. At Mozilla this role can vary but typically a Staff Engineer is a domain expert who leads others within a single team to tackle multi-month projects. They sequence deliverables and manage risks in their team's projects, provide feedback on our strategy and goals affecting the team, and turn our strategy into action for their team members. Staff Software Engineers mentor others by stewarding some responsibilities to more junior and senior engineers so they can take on new ones. They collaborate with management on building team consensus and providing direction. Staff Software Engineers identify gaps and opportunities for improvement to enable a culture of inclusion and allyship, at all levels of the organization.

 About this team and role:

Now more than ever, the Internet is a utility that facilitates modern life. At Mozilla, we take this to heart, striving to build products that keep the Internet open, accessible, and secure for everyone. As a Staff Software Engineer and technical team lead on the Credential Management team, you will lead our engineering team that is responsible for providing an easy, intuitive, reliable, and seamless capture, management and auto-fill experience of passwords, payment methods and addresses within our Firefox browser. You will collaborate with cross-functional partners across Product, UX, Design, Engineering, QA, Localization, Ops, and Support teams to build and maintain core Credential Management features within Firefox. You will coordinate and collaborate with partners across Desktop, Android, iOS and Services teams to deliver a consistent cross-platform Credential Management experience across all devices.

What you’ll do:

  • Design and deliver long term projects that impact multiple cross-functional and cross-platform teams across Mozilla and that support the Credential Management space.
  • Technical ownership over major components of Firefox, taking responsibility for their maintenance and architectural improvement over time.
  • Ensure that the software your team delivers is high quality, measurable, and maintainable.
  • Participate in defining and shaping auto-fill web standards.
  • Responsible for the triaging and resolution of product issues that impact our users – large and small.
  • Mentor others by stewarding some of your responsibilities to more junior engineers
  • Work with cross-functional teams across Mozilla to support, and extend, existing systems to apply innovative ways and technologies in reaching strategic Firefox objectives and goals.
  • Collaborate with management to provide feedback on our strategy and turn that strategy into concrete actions for the team.

What you’ll bring:

  • 7+ years of overall software engineering  experience.
  • Proven ability to successfully lead and ship complex software projects.
  • Experience in working on complex full stack systems at scale
  • Proven experience in JavaScript. C++ and/or Rust is a bonus.
  • Proven knowledge of core web technologies (HTML, DOM, Origins).
  • Working experience with SQL.
  • Ability to take initiative in a loosely structured environment to lead your team to success.
  • An interest and ability to work in a distributed and cross-functional team (which requires good asynchronous written communication skills as well as good verbal communication skills).
  • Creative problem-solving. You like to take initiative to push projects forward but know when to involve others.
  • Commitment to our values:
    • Welcoming differences
    • Being relationship-minded
    • Practicing responsible participation
    • Having grit

Bonus Points for:

  • Experience in data privacy and security.
  • Experience leading scrums and sprint ceremonies.
  • Experience working in open source.

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations,gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R2603

Hiring Ranges:

US Tier 1 Locations
$163,000$237,000 USD
US Tier 2 Locations
$150,000$218,000 USD
US Tier 3 Locations
$138,000$201,000 USD

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2d

QA Specialist

Beyond FinanceRemote
qa

Beyond Finance is hiring a Remote QA Specialist

 

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients on their path to a brighter future.

While we're proud of what we've already accomplished, we're searching for new collaborators to help us get to the next level! If you're looking to join a forward-thinking, rapidly growing organization with helping people as its number one goal, we want to hear from you.

 

 

The Quality Assurance Specialist will apply precise program knowledge by assessing the quality and accuracy of contact center inbound and outbound customer interactions. Aiming for excellence, the Quality Assurance Specialist will be responsible for documenting trending results and identifying room for increased productivity and improvement to meet Compliance and business objectives. This role interfaces with upper management to report findings, and recommend new strategic objectives aligning with Beyond Finance vision and mission. 

What You’ll Do: 

  • Perform quality assurance monitoring for all departments within call center including Operations, Enrollments, Customer Success and Negotiations Teams 
  • Identify areas requiring room for improvement, summarize findings, and present ideas
  • Evaluate customer interactions (via phone, social media, email, chat, etc), then develop metrics for excellence to measure performance
  • Create and track accurate timely quality-monitoring reports
  • Communicate detailed feedback and consistent follow up with all teams
  • Recommend procedure changes based on quality monitoring observations
  • Update relevant departments providing any changes required for all manuals, tools, and other written resources
  • Stay current with contemporary technology trends/concepts and best practices
  • Special projects assigned as necessary, including analysis of business trends through qualitative call reviews

What We Look For:

  • Bachelor’s Degree or equivalent related QA experience
  • 1-3 years QA experience (preferred) 
  • Commitment to excellence and high standards, and understanding of business impact
  • Excellent interpersonal communication skills and ability to interact within all levels or the organization
  • High attention to detail and accuracy 
  • Strong organizational, problem-solving and analytical skills
  • Demonstrated ability in being an effective team player providing proactive solutions in a fast-paced environment
  • Commitment to ensuring integrity and ability to manage highly confidential information with

Why Join Us?

While you make a difference for others, we’ll work to make a difference for you, providing an uplifting, collaborative work environment and benefits that reflect your value to us. For eligible full-time employees, we offer:

  • Considerable employer contributions for health, dental, and vision programs
  • Generous PTO, paid holidays, and paid parental leave
  • 401(k) matching program
  • Merit advancement opportunities
  • Career development & training

And finally, our team spirit and culture! Wecultivate an environment of community, connection, and belonging across our entire organization.

Beyond Finance does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job positions.  No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team.  No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team.

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2d

Senior Automation QA Engineer

sliceBelfast or UK Remote
agileapiqarubyjavac++jenkinspython

slice is hiring a Remote Senior Automation QA Engineer

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally-minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Empower local business owners with an incredible app-based ordering experience that both delights their customers and keeps them coming back for more.

The Role

As a member of the QA Automation team, you will create innovative solutions that will challenge your technical skill set. You will create and execute the automation test cases ensuring the quality of our products before they go live.You will be contributing to a repository of automated tests in response to reported bugs or new features. You will participate in strategic decision-making where QA is a stakeholder, e.g. test approach, go/no-go on release, and maintain the internal QA Documentation repository on Confluence. You will follow the lifecycle of a bug, from the initial report to the creation of a regression test. This role would work normal business hours.

The Team

Your day-to-day team includes a collaborative group of QA Engineers, Developers and a Product Manager working across our offices in Skopje, New York City, and Belfast. You will communicate succinctly with a variety of stakeholders in the development cycle and serve as an internal representative, advocate, and expert for QA, contributing that perspective to the company in every way. You will work on your own initiative and provide solutions to technical issues facing the QA team. You will work in a supportive team environment, where initiative and continuous development is encouraged.

The Winning Recipe

 We’re looking for creation, maintenance and execution of automation tests as part of an increasingly agile build. These are the core competencies this role calls for:

  • 5 years experience within software quality assurance.
  • 3 years experience in QA test Automation using Selenium Webdriver/Appium with demonstrable ability to create framework from scratch and integrate with test management systems and external API’s;
  • Experience in test execution including raising/tracking bugs and using test management systems (e.g Test Rail)
  • Work experience related to the quality of software products (troubleshooting, bug investigations, etc) using Agile practices
  • Familiar with tools and approaches for testing Web Services (PAW, SoapUI, Postman) and a good understanding of web technology (HTML, browser-based dev tools)
  • Familiar with QA staging and production environments, the testing infrastructure and deployment mechanisms (Jenkins, GOCD, Gitlab)
  • Understanding of the software development workflow, from developer's keyboard to production servers
  • Working knowledge of a development environment in either - Java, Python, Ruby or C#

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

  • Private healthcare insurance
  • Flexible Work Environment
  • Remote Work
  • Wellbeing Program
  • Learning and Development Program

The Hiring Process

Here’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date.

  • Application
  • 30 minute introductory meeting
  • 30 minute hiring manager meeting
  • Technical interview & General QA Interview
  • 30 minute CTO Meeting
  • Offer!

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member.

Privacy Notice Statement of Acknowledgment
When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorized access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year).Youhave the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.For additional information and/or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com

 

 

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2d

Technical Architect

People Can FlyWarszawa, Poland, Remote
jiraqagitc++

People Can Fly is hiring a Remote Technical Architect

Job Description

Vision and Strategy Development:

  • Effectively communicate with the PCFF Development Director, Global Technical Director to support the Global Technical Director vision and strategy for the department. Offers well-thought-out solutions and recommendations.
  • Support and help with identification of emerging technologies and trends relevant to gaming (and in our case specifically online, self published games) and integrate their adoption into the roadmap.
  • Stay abreast of industry trends and advancements in Unreal Engine technology and help integrating relevant innovations into our development processes, communicate and share with the team.
  • Support the development of common plugins, build systems, and tools to optimize Unreal Engine development workflows.
  • Identify areas for process improvement and optimization within the Central Technology department, implementing solutions to enhance efficiency, quality, and effectiveness.
  • Encourage the organization to use test automation, unit tests, test plans and any other methods that automate the testing and reduce the stress for QA teams.

Values and Collaboration:

  • Promote PCF’s system of values, proficiently assessing individuals' behaviors in alignment with these values and effectively communicating and promoting adherence to them.
  • Foster effective collaboration with other departments to achieve a cohesive effort and enhance overall effectiveness and outcomes.
  • Collaborate with other architects and technical leads on different projects to discuss technologies and align on our practices.
  • Encourage game projects to follow the studio's development methodology and processes, support implementation and following them in the project development.
  • Meet regularly with project managers, technical leads, and programmers to discuss progress and obstacles along the way.

Technical Leadership:

  • Uphold high coding standards, ensure that code is cross-platform, reusable, and maintainable.
  • Provide technical oversight by reviewing technical designs and code as well as performing validations to ensure a high level of optimization.
  • Identify and address risks within the development pipeline.
  • Encourage experimentation with new tech and methodologies, within sane constraints.
  • Set-up middleware requirements, and assist with evaluating middleware suitability.
  • Anticipate and address critical issues, proposing effective solutions.
  • Establish guidelines, workflows, and documentation to facilitate effective collaboration and knowledge sharing among teams.
  • Organize knowledge-sharing sessions or workshops to disseminate technical expertise within the team.

Qualifications

  • 12+ years experience working in console / PC games including prior experience in any leadership capacity.
  • Involved in the full production cycle of at least 2 titles.
  • Extremely strong problem solving and organizational skills.
  • Excellent teamwork, focus on contributing to good working relationships throughout the team.
  • Ability to work effectively with people with different specializations and backgrounds.
  • Excellent primary programming language skills (C++).
  • Proficient with Source Control and Code Review tools (Swarm, Perforce, Git, etc.).
  • Proven project management skills (JIRA, Confluence, etc.).
  • Good Unreal Engine knowledge.

Nice to have: 

  • Experience with other programming languages.

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2d

Nurse Clinical Lead - Product Development

Ability to travelmobileqac++

Signify Health is hiring a Remote Nurse Clinical Lead - Product Development

How will this role have an impact?
The Nurse Clinical Lead - Product Development is a role within the Network Success team responsible for ensuring the clinical success of the provider network, with an emphasis on growing new products through pilot phase to full network implementation.
In this role, you will serve as a lead within Network Success and work with cross functional teams to ensure Diagnostic and Preventive Service products are thoroughly researched, vetted, and implemented with a focus on clinical quality and compliance.

You will also support and coach providers throughout pilot and expansion phases of new products, using feedback obtained to improve the product offerings prior to full network implementation.  You will develop standard operating procedures for new products and QA tools and collaborate regularly with the clinical education team to ensure providers have all necessary resources to perform the test/skill successfully.  You will be expected to manage multiple components of a project simultaneously and to use data to formulate strategies for process improvement.

Logistics:  This is a remote work position with some travel requirements

 

What Will you do?

  • Assist interdepartmental teams in building new lab/testing products from the clinical quality and compliance perspective
  • Develop QA tools, standard operating procedures, and education to ensure success of new products within the Diagnostic and Preventive Services department
  • Support and coach provider network performing Diagnostic and Preventive Service labs/testing
  • Point of contact for clinical leadership to the provider network as needed
  • Provide ancillary service training to clinicians as needed
  • Provides general support to the Network Success team as needed
  • Serve as the clinical resource for the Diagnostic and Preventive Services department, supporting providers in completion and quality of lab/testing services performed
  • Support compliance initiatives throughout the organization. 
  • Coach the provider network performance as indicated to ensure quality standards are upheld.
  • Participate in staff meetings, conference calls, and other meetings as needed
  • Attend training sessions to acquire/enhance skills related to programs offered
  • Complete reports/projects/tasks as requested by the Sr. Nurse Clinical Manager
  • Daily troubleshooting of program/processes as indicated
  • Ability to travel 10-20% of the time air/land travel, may include some overnights and weekends


Basic Qualifications:

  • RN state licensure (unencumbered) required with ability to apply for licensure in other states 
  • Bachelor’s degree in nursing, Master’s preferred 
  • RN state licensure (unencumbered) required with ability to apply for licensure in other states
  • Minimum 2 years RN management experience with remote staff
  • Minimum 2 years experience working home health
  • Minimum 2 years clinical experience pertinent to the member population(s) being served
  • Fluently speak, read, and write English
  • Excellent verbal and written communication skills


Some Characteristics We Look For:

  • Strategic thinker
  • Results driven
  • Detail-oriented
  • Self-directed and organized
  • Sound judgment in handling/escalating difficult situations
  • Sense of urgency
  • Good interpersonal and conflict resolution skills
  • Discrete (i.e., ability to maintain confidentiality)
  • Team player
  • Ability to work under pressure
  • Ability to take direction


Working Conditions and Requirements:

  • Fast-paced environment
  • Requires working at a desk with regular use of computer and headset in a dedicated, private work area free from distractions
  • Use office equipment and machinery effectively
  • Work effectively with frequent interruptions
  • Ability to ambulate to various parts of the building
  • Ability to bend, stoop
  • Lifting requirements of 20 pounds occasionally unassisted
  • Available to work Signify Health normal business hours of M-F 8:00 AM - 5:00 PM CST; additional hours may be required to meet project deadlines as needed


The base salary hiring range for this position is $74,700 to $130,200. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan.  We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.  

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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2d

QA Engineer

CAVISTALagos, Nigeria, Remote
agilesqlDesignmobileuiqa

CAVISTA is hiring a Remote QA Engineer

Job Description

Job Description for QA Engineer 

  • Collaborate with Product Owners to review and analyze business and functional requirements and design documents for sound testing strategies. 

  • Responsible for testing of a product, including writing the test plans and test cases, writing automation scripts, and testing the complete application from the UI through to the backend. 

  • Perform detailed cross-browser/cross-device testing, browser-based testing, mobile testing. 

  • Maintain requirements traceability with test case coverage. 

  • Provide expertise in understanding what to test, as well as how it should be tested. 

  • Implement test methodology best practices as defined by departmental standards. 

  • Advocate for testing standards 

  • Must maintain strong relationships with internal customers. 

  • Facilitate testing meetings, summarize results, issue/defect reporting, maintain metrics and provide go/no go recommendation. 

  • Review software and production issues as they occur for a holistic analysis of the impacts and possible causes. 

  • Create, execute, and document test plans and test cases (UAT, Integration, End-to-End, Regression, Beta), ensuring functional coverage and application performance. 

Qualifications

  • 5+ years as a professional Quality Assurance Analyst testing (8+ years if no University degree) applications with high volume and high-reliability requirements 

  • Ability to work effectively with little supervision and strong attention to detail in a team environment. 

  • Aptitude for learning new technologies; supported by solid problem solving and troubleshooting skills. 

  • Ability to work well with a variety of people with varying technical skill sets. 

  • Ability to leverage experience to deliver reliable and repeatable tests. 

  • Broad understanding of quality engineering principles and test methodologies 

  • Ability to contribute to a vision of future state of testing by troubleshooting hardware and software issues. 

  • Basic SQL, Unix/Linux skills 

  • Experience in manual testing, automation testing experience is a plus. 

  • Excellent communication skills (written, verbal and listening) 

  • 5-year experience in functional, integration or system testing web-based applications desired 

  • Experience executing test plans and scripts and verifying expected results. 

  • Strong understanding of common software development life cycles (waterfall, iterative, agile) and contemporary software quality assurance processes and automated tools 

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3d

Global Client Success - Associate Business Analyst

Equus SoftwareDallas,Texas,United States, Remote Hybrid
jirasqlslackqa

Equus Software is hiring a Remote Global Client Success - Associate Business Analyst

Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry.

Our platform interacts with uniquely configured Implementation stacks which are inherently varied and complex. Our customers cover diverse industries and they rely on Equus Software to train them on deploying our Global Mobility software. We are a product and customer-focused company, and that comes across in our A-Player Traits which drive both how we work and who we hire.

ABOUT THE ROLE

As an Associate Business Analyst at Equus Software, you will be part of the Global Client Success team. The focus of the role is to provide innovative solutions and solve problems to meet the client’s technical requirements working as a team. You will do this by supporting a team of business and senior business analysts. You will assist the team in providing solutions through the onboarding of the Equus Workforce Solutions which require ongoing technical configuration, troubleshooting, replication of application issues, testing of system upgrades, as well as keeping current on the most recent application enhancements.

If you're a recent graduate with a strong desire to learn, a keen eye for detail, and a commitment to excellence, we encourage you to apply for this exciting entry-level Associate Business Analyst opportunity.

This position will be on a hybrid work set-up, minimum 2 times/week in the Plano or Lakewood office.

RESPONSIBILITIES

  • Ability to effectively problem-solve issues to resolution, this will require the ability to partner with your team for additional support when needed.
  • Skilled in organizing client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications.
  • Able to perform requirement analysis, configuration, testing and issue resolution.
  • When requested, participate, or assist in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
  • Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results.
  • Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments.
  • Develops strong working relationships with clients and internal teams.
  • May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help.
  • Participate in team standups and meetings.
  • Participate in client working sessions.
  • Participate in other Equus internal initiatives.
  • Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities.

QUALIFICATIONS

  • Bachelor’s degree in computer science or a related discipline from an accredited college/university.
  • Analytical and conceptual thinking skills.
  • Efficiently handle data-intensive and time-sensitive tasks.
  • Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.
  • Ability to quickly understand our client needs and technical expectations both verbally and written.
  • Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills.
  • Strong analytical and detail-oriented skills required.
  • Team player with a positive attitude required.
  • Desired: Technical background with understanding and/or experience in software development and/or web technology.

TECHNICAL SKILLS

  • Required: experience with multiple software and system-based applications; Microsoft Office applications.
  • Advanced excel knowledge, desired but not required.
  • Knowledge and experience using Atlassian products: Confluence and Jira applications, desired but not required.
  • Learned applications: Slack, ClickTime, Kantata, 15five. KnowBe4.
  • Working or basic knowledge: Structured query language writing / SQL Server Management Studio understanding.

WHY YOU WANT TO WORK HERE

  • Learn best practices and become a SME with our technology.
  • Great location! Plano office
  • Great people. We only hire the best which means you're working with the best!
  • Nice office, relaxed and collaborative atmosphere with a casual dress code.
  • We’ve been serving clients for over 20 years, and we’re growing fast. You’ll be a part of a team that configures software to deliver quickly and effectively.
  • Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
  • Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
  • Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!

**No sponsorships available.

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3d

Global Client Success - Associate Business Analyst

Equus SoftwareLondon,England,United Kingdom, Remote Hybrid
jirasqlslackqa

Equus Software is hiring a Remote Global Client Success - Associate Business Analyst

Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry.

Our platform interacts with uniquely configured Implementation stacks which are inherently varied and complex. Our customers cover diverse industries and they rely on Equus Software to train them on deploying our Global Mobility software. We are a product and customer-focused company, and that comes across in our A-Player Traits which drive both how we work and who we hire.

ABOUT THE ROLE

As an Associate Business Analyst at Equus Software, you will be part of the Global Client Success team. The focus of the role is to provide innovative solutions and solve problems to meet the client’s technical requirements working as a team. You will do this by supporting a team of business and senior business analysts. You will assist the team in providing solutions through the onboarding of the Equus Workforce Solutions which require ongoing technical configuration, troubleshooting, replication of application issues, testing of system upgrades, as well as keeping current on the most recent application enhancements.

If you're a recent graduate with a strong desire to learn, a keen eye for detail, and a commitment to excellence, we encourage you to apply for this exciting entry-level Associate Business Analyst opportunity.

This position will be on a hybrid work set-up

RESPONSIBILITIES

  • Ability to effectively problem-solve issues to resolution, this will require the ability to partner with your team for additional support when needed.
  • Skilled in organizing client technical information during client meetings by taking meeting minutes/notes, detailing exact technical specifications.
  • Able to perform requirement analysis, configuration, testing and issue resolution.
  • When requested, participate, or assist in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team.
  • Decipher technical client build document requirements by writing test plans and test cases for quality assurance and user acceptance, including conducting QA testing and reporting results.
  • Gain exposure to Equus products and client projects; both technical and functional, with hands-on assignments.
  • Develops strong working relationships with clients and internal teams.
  • May at times participate in a quarterly live chat rotation with other team members to provide exceptional service to our clients who are requesting online help.
  • Participate in team standups and meetings.
  • Participate in client working sessions.
  • Participate in other Equus internal initiatives.
  • Seek out information about the global mobility industry and software industries and apply that knowledge to day-to-day activities.

QUALIFICATIONS

  • Bachelor’s degree in computer science or a related discipline from an accredited college/university.
  • Analytical and conceptual thinking skills.
  • Efficiently handle data-intensive and time-sensitive tasks.
  • Excellent verbal and written communication, as well as organizational skills to effectively communicate and interact with all levels within the Equus organization.
  • Ability to quickly understand our client needs and technical expectations both verbally and written.
  • Ability to manage multiple priorities and deadlines by demonstrated organizational and time management skills.
  • Strong analytical and detail-oriented skills required.
  • Team player with a positive attitude required.
  • Desired: Technical background with understanding and/or experience in software development and/or web technology.

TECHNICAL SKILLS

  • Required: experience with multiple software and system-based applications; Microsoft Office applications.
  • Advanced excel knowledge, desired but not required.
  • Knowledge and experience using Atlassian products: Confluence and Jira applications, desired but not required.
  • Learned applications: Slack, ClickTime, Kantata, 15five. KnowBe4.
  • Working or basic knowledge: Structured query language writing / SQL Server Management Studio understanding.

WHY YOU WANT TO WORK HERE

  • Learn best practices and become a SME with our technology.
  • Great location! Central London
  • Great people. We only hire the best which means you're working with the best!
  • Nice office, relaxed and collaborative atmosphere with a casual dress code.
  • We’ve been serving clients for over 20 years, and we’re growing fast. You’ll be a part of a team that configures software to deliver quickly and effectively.
  • Always learning something new! You will develop a wide variety of skills, and will become a subject matter expert in your first year.
  • Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
  • Take advantage of Innovation Day with every release. Play with whatever technology you want, learn what you want, try out something new! You will get to present it to the company. Many innovations have made it into our products!

**No sponsorships available.

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3d

Software Development Engineer - Health - Remote

Experian., ., Remote
sqloracleDesignqacss

Experian is hiring a Remote Software Development Engineer - Health - Remote

Job Description

At "Experian Health", our employees can shape more than products – they shape the future of U.S. healthcare. Experian Health is a pioneer for innovations leading the way in revenue cycle management, identity management, patient engagement, and care management for hospitals, physician groups, labs, pharmacies and other risk-bearing entities. https://www.experian.com/healthcare/

A Software Developer, you will report to the Technology Organization. You will review and analyze software requirements, design, develop and support software applications, both existing and new, by participating in the entire software development lifecycle, from requirements elicitation, through solution deployment and support.

You'll have opportunity to:

  • Develop software programs
  • Work with QA teams to stabilize and complete project funcitonality
  • Work with infrastructure teams to prepare and deploy software solutions
  • Resolve client issues and provide client support

Qualifications

Qualifications:

  • 2+ years Software Development expertise
  • Knowledge of relevant software platforms (Windows and Unix environments)
  • Software development skills in HTML, CSS, Ajax
  • Development skills with SQL and Oracle

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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3d

Senior QA Automation Engineer

ExperianHeredia, Costa Rica, Remote
DevOPSjiraDesignscrumqapythonAWSjavascript

Experian is hiring a Remote Senior QA Automation Engineer

Job Description

What you'll be doing

The Senior QA Automation Engineer is passionate about evolving from manual testing to automated testing for the customer-facing IVR supporting Experian's Consumer Services contact center, and an agent-facing image processing solution. You will develop, maintain, and execute automation scripts. You have experience building automated test scripts to reduce repetitive manual testing.

Reporting directly to the Technical Leader/Architect for the contact center, you will have 2 main responsibilities:

  • To test the IVR at Experian. Calls are received each day and by people all over the country and our IVR needs to offer relevant information to route a caller quickly to their intended destination.
  • To test the document imaging system at Experian. Documents are scanned, faxed, uploaded into the system, and guarantee each document is routed to the right agent and worked promptly.

Responsibilities include:

  • Independently design, develop, and deliver an automation framework for products with a quality mindset.
  • Develop test automation, create test suites, configure & orchestrate test environments/infrastructure and perform test execution
  • Transform manual processes into automated test plans.
  • Define the test strategy and metrics, develop test plans, and coordinate execution to deliver a high-quality service to our organization.
  • Be the scrum team member who delivers quality automation aligned with each sprint to support DevOps
  • Prepare test scenarios, test cases, QA stories, and acceptance criteria, aligning them with the developing stories for the product increment being delivered in the sprint
  • Understand complex systems and create relevant test plans
  • Coach others on test automation tools and coding practices
  • Collaborate with project teams to understand project architecture and our requirements to design an automation test strategy and test plans
  • Work with product owners and scrum masters to determine acceptance criteria for testing.
  • Ensure the correctness and completeness of voice applications.
  • Coordinate End-to-End testing across different product and domain teams
  • Document and Track test artifacts in appropriate applications – Jira, source-code control (test automation scripts)
  • Maintain tools used in test development, including source control, test management, and release systems
  • Maintain requirements traceability matrices.
  • Communicate any obstacles to raise awareness and avoid project impediments and overall project timeline change
  • Perform manual testing
  • Must be able to participate in an on-call rotation for periodic support as needed

Qualifications

Qualifications

  • 5+ years of software testing experience
  • 3+ years developing/building automation test frameworks and tools.
  • 3+ years of proven experience transforming manual testing to high efficiency automated testing.
  • Prior experience in software quality assurance technical testing in the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and Agent Desktop, and call routing)
  • Cyara for IVR testing is desired
  • Experience verifying the logic of the workflow and our requirements
  • Enjoys working in a faced based collaborative environment.
  • Experience testing APIs
  • Knowledge on automated testing for workflow pipelines
  • AWS or Data Dog experience is a plus
  • Proficiency in JavaScript or Python, GitHub
  • Develop technical documentation on applications and system.
  • Strong knowledge of software QA methodologies and tools
  • Experience in writing clear, concise, and comprehensive test plans and test cases.
  • Knowledge of testing integrations and end-to-end system processes.

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3d

Lead Security Consultant

ExperianHeredia, Costa Rica, Remote
Bachelor's degreeDesignqa

Experian is hiring a Remote Lead Security Consultant

Job Description

Experian is in search of a Lead Security Partner, reporting to the Director-Security Partner, who will play a pivotal role in the organization's information security landscape. As a lead, you will be a trusted advisor to the functional leaders within the assigned business unit (BU). Your mission: to bridge the gap between priorities and security risks, ensuring that the BU operates securely and efficiently.

In this influential position, you will engage with the BU's senior leadership team, gaining insights into their strategic goals and challenges. Your expertise will guide discussions on security matters, emphasizing the importance of safeguarding Experian's assets. But your impact extends beyond the BU—you are the BU's advocate within Experian's Global Security Office (EGSO), ensuring that security decisions align with the BU's unique context and needs.

The candidate will blend deep industry and technical knowledge with. Your leadership and confidence, will shine as you operate with autonomy, relying on influence rather than formal authority. You'll be a beacon of thought leadership, providing clear direction in complex situations and crafting innovative solutions to a wide range of information security challenges.

Responsibilities

  • Lead and strategize project security assessments (PSA) for new enterprise development and changes. Direct the submission, review, and decisions related to business unit-critical issues and exceptions to any security control. Ensure quality assurance efforts for routine PSAs.
  • Develop a comprehensive understanding of all BU information security risks. Predict the needs for risk assessment, review, adjustment or escalation of risk rating, and any other demands within the risk lifecycle. Guide related efforts.
  • Establish executive relationships and act as a trusted advisor to the BU's management team. Integrate into the BU project planning process to ensure that appropriate levels of security oversight exist.
  • Direct, consult, collaborate, and lead to integrate security with BUs goals and initiatives.
  • Represent the BU by sharing its specific threats, requirements, and insights with the EGSO Leadership, other SPs, and members of the Information Technology (EITS) and security organization. Champion resource discussions based on the needs, risks, and priorities of that BU.
  • Provide strategic leadership to support BU-level decision-making, product development, system implementations, and the change management associated with the use of new security processes.
  • Maintain an ongoing partnership to build environments and deploy technologies in a secure manner and mitigating risks beforehand – positioning security as an enabler of business.
  • Analyze information security trends internal and external to the business and keep business-facing leadership informed about information security-related risks and incidents. Provide strategic direction for appropriate response (Threat Informed Defense Approach).
  • Promote corporate cybersecurity awareness activities and help implement security awareness concepts locally to suit the BU.
  • Design and review security metrics to measure security effectiveness at the BU and corporate level. Execute security partner team metrics (e.g., request volumes, SLA adherence, QA-KPIs, etc.).
  • Communicate risk to BU leadership concerning BU-specific goals, projects, and changes (people, process, technology).
  • Interpret how BU-specific risks factor into firmwide risks at senior-level, e.g., Regional Management Committees (RMC), NA Security Review, and Security and Continuity Steering Committee (SCSC).
  • Lead continuous improvements related to the monitoring and measuring of policies, processes, and controls that support compliance with industry and regionally specific mandates, laws, and regulations specific to assigned BU.
  • Collaborate with other governance functions on educating BU leadership on prospective changes to relevant mandates, laws, and regulations. Identify any gaps that may exist and lead remediation efforts.
  • Identify any BU-specific requirements that may exist due to geography, region, data, etc., and how those differ from or overlap with firmwide or departmental mandates.
  • Oversee the completion of internal and external security assessments for the BU.
  • Identify opportunities for process improvements to evolve the team's capabilities. Lead tiger teams-department working groups that target strategic improvement initiatives.

Qualifications

  • Bachelor's Degree in a relevant major or equivalent experience in security, risk, audit, compliance, and management.
  • 10+ years of experience in an IT-security field with evidence of a technical background or security risk assessments - audit field.
  • Relationship management, team building, and facilitation.
  • Interpretation and application of security policies, standards, and procedures.
  • Ability, drive and to research and provide the right guidance and find possible solutions.
  • Skill to counter where the risk outweighs the benefits.
  • Can speak to audiences at varying corporate altitudes and business functions.
  • Skill to shape opinions based on knowledge-experience to align key initiatives with stakeholders.
  • Curiosity to ask questions and challenge status quo.
  • Beneficial certifications: Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM), Certified Information Privacy Professional (CIPP), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Cloud Security Professional (CCSP).

Knowledge

  • Knowledge of major security domains including application security, vulnerability management, incident response, cloud security, etc.
  • Information technology-related frameworks, such as International Standards Organization (ISO) 27001 series, NIST series, Information Technology Infrastructure Library (ITIL), Control Objectives for Information and Related Technologies (COBIT).
  • Experience with privacy-related regulations, such as General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA), and regional breach notification laws.
  • Basic knowledge of vertical-specific frameworks and regulations is beneficial, e.g., FedRAMP, FFIEC, HIPAA, and PCI.

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3d

Senior Software QA Engineer - Manila, PH

Balsam BrandsManila, Philippines, Remote
agileDesignscrumqa

Balsam Brands is hiring a Remote Senior Software QA Engineer - Manila, PH

Job Description

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices
 

  1. Implements best practices for test automation and shares it with the team. 
  2. Works with the Test architect to design and implement the Automation framework.
  3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

  1. Maintains and oversees the status of the test environments along its test data.
  2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

  1. Designs and develops automated test scripts using standard automation tools and frameworks.
  2. Conducts code reviews on teammates' pull requests.
  3. Maintains and updates automated test scripts.
  4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

  1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
  2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
  3. Allocates work, estimation, along with script development, within the automation team.
  4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

  1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
  2. Attends production or live deployments and monitors deployment status after performing sanity testing.
  3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
  4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
  5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

  1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
  2. Assesses scope of testing and create test suites in Zephyr for JIRA.
  3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
  4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

  1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

  • Bachelor’s degree in computer science, Engineering, or a related field.
  • Minimum of four (4) to six (6) years of experience as a Test Automation Engineer or in a similar role.
  • Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
  • Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
  • Must be familiar with CI/CD concepts and tools and performance testing and security testing.
  • Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

Qualifications

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3d

Freelance (Remote) Martech Specialist

Media CauseBoston, MA - Remote
salesforceDesignfreelanceslackqa

Media Cause is hiring a Remote Freelance (Remote) Martech Specialist

Media Cause is an award winning, mission-driven marketing and creative agency that helps nonprofits grow and accelerate their impact. We take a people-first approach to developing powerful creative, scalable growth strategies, and targeted communications that connect with individuals across their entire supporter journey: from awareness and recruitment to fundraising and advocacy, and every touchpoint in-between.

As of 2024, Media Cause consists of 50+ full-time employees along with a network of talented consultants. We have offices in Boston, Washington DC, Atlanta, and San Francisco, as well as many team members who work remotely on a permanent basis. Our agency has grown in size every year since our founding, landing on the Inc. 5000 list for the fastest growing private companies in America three times. We have built a strong business, although impact will always be our North Star. In addition to winning 24 creative and effectiveness awards for our client work in 2023, Media Cause was also honored by Inc. Magazine with a Best In Business Gold Award for our positive impact on our community, our industry, and society as a whole.

Media Cause is looking for a (remote) freelance Martech specialist to help accelerate the growth and impact of organizations doing good in the world.

Who You Are:

The ideal candidate has 4 years of digital marketing experience across non-profits and digital marketing industries. Bonus points for prior agency experience.

We’re looking for people with a passion for driving meaningful results for clients, a hunger to continue learning in the ever changing digital world, the ability to problem solve to overcome any challenge, a passion for helping teammates succeed, and a strong desire to change the world.

Skills & Experience Required

  • Deep CRM experience (ideally Hubspot or Salesforce, but other CRM's a plus)
  • Other tools: fundraising platforms (Classy, Fundraise Up) and/or integration tools (Zapier)
  • Ability to learn new platforms and processes quickly and self-teach when needed.
  • Coding experience a plus, but not required
  • You delight in troubleshooting unfamiliar problems and can articulate your solutions in a language that coworkers and clients can understand.
  • You’re able to teach others what you’ve learned and answer questions patiently and without judgment.
  • Mastery of Excel/Google Sheets and ability to slice, dice, and pivot-table to your heart’s content.
  • Ability to build out marketing emails and set up automation workflows using WYSIWYG design editors and, when required, basic HTML and CSS.
  • You find joy in setting up a new platform from scratch and using a system of integrations to connect the chosen solution to the rest of the client’s existing technology stack.
  • You have a keen eye for problem spots and are confident in your ability to conduct Quality Assurance (QA) reviews prior to important publishing dates and campaign sends.
  • You have a working knowledge of conversion tracking as a general practice and are able to set up Custom Events and Goals in Google Analytics using first party integrations and Google Tag Manager, with the correct guidance and/or support documentation.
  • You are comfortable working in G Suite tools, including Gmail, Google Docs, Google Slides, Google Sheets, and Google Forms, and workplace productivity tools such as Slack and Asana.

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3d

DevOps/ QA Engineer

MirantisKyiv, Ukraine, Remote
DevOPSagileterraformansibleapiqakubernetesjenkinspython

Mirantis is hiring a Remote DevOps/ QA Engineer

Job Description

We are seeking an exceptional DevOps / QA Engineer to join our Open Source Program Office (OSPO) team.  This role focuses on creating, maintaining, and extending tests, ensuring robust code coverage, and developing testing pipelines. You will use infrastructure-as-code to effectively mimic production deployments for comprehensive testing. Your technical expertise in CI/CD pipelines, automation, Python, Kubernetes, and related technologies will be instrumental in shaping our testing and deployment strategies.

Responsibilities:

  • Testing Frameworks: Develop, maintain, and extend automated test frameworks and scripts to ensure comprehensive code coverage and high-quality software releases.
  • Pipeline Development: Build and enhance continuous integration/continuous deployment (CI/CD) pipelines to streamline the testing and deployment process.
  • Infrastructure-as-Code: Utilize infrastructure-as-code (IaC) tools to create and manage environments that mimic production deployments for accurate and reliable testing.
  • Test Environments: Set up, maintain, and monitor test environments to ensure stability and reliability throughout the testing cycle.
  • Code Quality: Ensure all code contributions meet high standards of quality, following best practices for testing, documentation, and maintainability.
  • Collaboration: Work closely with development, product management, and operations teams to ensure seamless integration of testing and deployment processes.
  • Monitoring and Reporting: Implement monitoring solutions to track performance and reliability metrics, generating reports to communicate findings and recommendations.
  • Continuous Improvement: Continuously improve testing strategies and methodologies to keep pace with industry best practices and emerging technologies.
     

Qualifications

  • 5+ years in DevOps, Quality Assurance, or related fields with significant experience in testing, DevOps tooling, and CI/CD pipeline creation.
  • Proficiency in developing and maintaining automated test frameworks and scripts.
  • Experience with CI/CD tools such as Jenkins, GitHub Ops, GitLab CI, or similar.
  • Strong understanding of IaC tools like Helm, Terraform, Ansible, or similar.
  • Experience with Kubernetes, including: Cluster API, CNI, CSI, Telemetry (Prometheus and Grafana)
  • Experience with microservices architecture and related technologies.
  • Excellent problem-solving skills and ability to troubleshoot complex issues.
  • Strong interpersonal, communication and collaboration skills.
  • Passion to thrive in a fast-paced, fluid environment.

Highly Desirable:

  • Participation in open source projects.
  • Experience with Agile development methodologies and version control systems like Git.
  • Polyglot with little or no bias for specific programming languages or frameworks.
     

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