Job Description

Reports directly to the Software QA Supervisor and responsible for implementing and developing the test automation infrastructure of the Quality Assurance team, involving test automation development, establishing coding standards and best practices for test automation, analysis and discovery of tools, and maintaining the test automation environment where the test scripts will run on. To ensure sufficient overlap with functional and cross-functional team members globally, this position reports on a flexible night shift schedule (usually 8pm to 4am PHT, adjusted to 8pm to 5am PHT when Daylight Saving Time ends) and is eligible for night differential pay.

What you'll be doing:
Implementation of tools, standards and best practices 

1. Implements best practices for test automation and shares it with the team. 
2. Works with the Test architect to design and implement the Automation framework.
3. Develops and implements automation test planning and strategy.

Automation environment maintenance 

1. Maintains and oversees the status of the test environments along its test data.
2. Ensures that the test environments are functional and caters to the needs for test automation.

Test Case Automation 

1. Designs and develops automated test scripts using standard automation tools and frameworks.
2. Conducts code reviews on teammates' pull requests.
3. Maintains and updates automated test scripts.
4. Plans automated suites to support project teams during regression testing.

Software Quality Assurance Exercise

1. Collaborates with teammates to establish internal processes and best practices for Software Quality Assurance.
2. Proposes and implements process improvements that could benefit not just the QA team, but the project team as well.
3. Allocates work, estimation, along with script development, within the automation team.
4. Stays up-to-date with the new testing tools and test strategies.

Cross-Functional Agile Collaboration

1. Participates in agile ceremonies like scrum meetings, sprint planning, project retrospectives and provide personal input and feedback.
2. Attends production or live deployments and monitors deployment status after performing sanity testing.
3. Creates a recording of user documentation of configurable components or any related functionalities for business users or as needed.
4. Collaborates remotely with cross-functional teams in the United States, Philippines, and India, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software.
5. Collaborates with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline.

Software Test Life Cycle Management

1. Executes test cases and/or scripts, including thorough regression tests, white or black box testing of new and existing functionalities, and manual execution of end-to-end scenarios.
2. Assesses scope of testing and create test suites in Zephyr for JIRA.
3. Reviews and collates test cycle metrics, including test progress, test results, defects found, overall testing status and potential risks, and reports to project stakeholders.
4. Investigates and debugs test failures, provides detailed reports and collaborates with the development team to resolve issues promptly.

Other Duties and Responsibilities

1. Performs other duties that maybe assigned from time to time.

What you bring to the table:  

• Bachelor’s degree in computer science, Engineering, or a related field.
• Minimum of four (4) to six (6) years of experience as a Test Automation Engineer or in a similar role.
• Must have experience in test automation tools such as Selenium, Playwright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have a solid understanding of software testing principles, methodologies, and best practices, and be accustomed to Agile Development.
• Must be familiar with CI/CD concepts and tools and performance testing and security testing.
• Must be able to work a flexible night shift schedule (typically 8pm-4am PHT, adjusting to 8pm-5am PHT after Daylight Saving Time ends).

Qualifications

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Job Description

As Junior Engineer, you will be responsible for assisting in the development, testing, and maintenance of software applications, collaborating closely with senior engineers and cross-functional teams to deliver high-quality software solutions.

This full-time position reports to the Test Automation Architect and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks (i.e. Java/JavaScript/Python) 
• Collaborate with senior engineers to integrate software solutions into the continuous integration/continuous deployment (CI/CD) pipeline
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Work with the Test Architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Investigate and debug software issues, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives, and provide feedback
• Execute end-to-end test scenarios manually as needed

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 2 years of experience in software development or in a similar role 
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc. 
• Must have eCommerce retail experience
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving, analytical, communication and collaboration skills 
• Experience in performance testing and security testing
• Accustomed to Agile Development 

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, it is preferred that candidates live within the Mexico City, Guadalajara, or Monterrey metropolitan areas in order to attend occasional team meetings, offsites, or learning and development opportunities that will be planned in a centralized location. Travel to the U.S. may be required for companywide and broader team retreats.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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Job Description

This full-time position reports to the Test Automation Architect and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks
• Ability to develop scripts using Java/JavaScript/ Python
• Collaborate with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline
• Work with the Test architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Communicate test progress, results, and potential risks to project stakeholders
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives and provides feedback
• Attends production or live deployments and monitors deployment status after sanity testing
• Experience using and sharing knowledge of Agile team collaboration and requirements management tools (Jira, Confluence)
• Implements best practices for test automation and shares it with the team
• Execute E2E test scenarios manually

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 3 years of experience as a test automation engineer or in a similar role
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have eCommerce retail experience
• Adaptability in a fast-paced and changing environment
• Solid understanding of software testing principles, methodologies, and best practices
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Accustomed to Agile Development

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, it is preferred that candidates live within the Mexico City, Guadalajara, or Monterrey metropolitan areas in order to attend occasional team meetings, offsites, or learning and development opportunities that will be planned in a centralized location. Travel to the U.S. may be required for companywide and broader team retreats.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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Job Description

In this hands-on role as a Senior Data Engineer, your primary responsibility will be to partner with key business partners, data analysts and software engineers to design and build a robust, scalable, company-wide data infrastructure to move and translate data that will be used to inform strategic business decisions. You will ensure performance, stability, cost-efficiency, security, and accuracy of the data on the centralized data platform. The ideal candidate will possess advanced knowledge and hands-on experience in data integration, building data pipelines, batch processing frameworks, and data modeling techniques to facilitate seamless data movement. You will collaborate with various technology and business stakeholders to define requirements and design and deliver data products that meet user needs. The candidate should demonstrate intellectual acumen, excel in engineering best practices, and have a strong interest in developing enterprise-scale solutions using industry-recognized cloud platforms, data warehouses, data integration and orchestration tools.

This full-time position reports to the Senior Manager, Data Engineering and requires in-office presence twice a week (Tuesdays and Wednesdays) to facilitate effective collaboration with both local and remote team members. Some flexibility in the regular work schedule is necessary, as most teams have overlapping hours in the early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Data Infrastructure Design: Develop and maintain robust, scalable, and high-performance data infrastructure to meet the company-wide data and analytics needs
• Data Lifecycle Management: Manage the entire data lifecycle, including ingestion, modeling, warehousing, transformation, access control, quality, observability, retention, and deletion
• Strategic Data Movement: Define and implement data integration strategies to collect and ingest various data sources. Design, build and launch efficient and reliable data pipelines to process data of different structures and sizes using Python, APIs, SQL, and platforms like Snowflake
• Collaboration and Consultation: Serve as a trusted partner to collaborate with technical and cross-functional teams to support their data needs, address data-related technical issues, and provide expert consultation
• Process Efficiency and Stability: Apply engineering best practices to streamline manual processes, optimize data pipelines, and establish observability capabilities to monitor and alert data quality and infrastructure health and stability
• Innovative Solutions: Stay updated on the latest technologies and lead the evaluation and deployment of cutting-edge tools to enhance data infrastructure and processes
• Coaching and Mentorship: Foster a culture of knowledge sharing by acting as a subject matter expert, leading by example, and mentoring others

What you bring to the table:

• Must be fluent in English, both written and verbal
• 8+ years of professional experience in the data engineering
• Extensive hands-on experience with designing and maintaining scalable, efficient, secure and fault tolerant distributed database on Snowflake Cloud Data Platform. In-depth knowledge on cloud platforms, particularly GCP and Microsoft
• Proficient in designing and implementing data movement pipelines for diverse data sources including databases, external data providers, and streaming sources, for both inbound and outbound data workflows
• Deep understanding of relational database (SQL Server, Oracle, Postgres, and MySQL) with advanced SQL and Python skills for building API integration, ETLs, and data models
• Proven experience in building efficient and reliable data pipelines with comprehensive data quality checks, workflow management, and CI/CD integration
• Excellent analytical thinking skills for performing root cause analysis on external and internal processes and data, resolving data incidents, and identifying opportunities for improvement
• Effective communication skills for articulating complex technical details in simple business terms to non-technical audience from a various business function
• Strong understanding of coding standards, best practices, and data governance

Location and Travel: At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, it is preferred that candidates live within the Mexico City, Guadalajara, or Monterrey metropolitan areas in order to attend occasional team meetings, offsites, or learning and development opportunities that will be planned in a centralized location. Travel to the U.S. may be required for companywide and broader team retreats.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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Job Description

As an eCommerce Operations Supervisor, you will report directly to the Manager of eCommerce Operations and will be responsible for overseeing the day-to-day activities of the eCommerce Operations team, including managing tasks, ensuring process consistency, and facilitating clear communication of goals and priorities. The eCommerce Operations Supervisor will oversee team members, ensuring efficient and accurate execution of business plans and strategies.

Qualifications

What you'll be doing:
Team Management & Development

1. Supervise and mentor eCommerce Operations team members, providing guidance and support as needed.
2. Conduct regular 1:1 meetings with team members to review project status, address challenges, and provide feedback.
3. Set development goals for team members and facilitate their professional growth through training and stretch projects.
4. Ensure effective workload distribution and prioritize tasks to align with overall business objectives.

Process Improvement

1. Identify and address efficiency issues within team processes, proposing and implementing improvements.
2. Standardize workflows across teams and tools to ensure consistency and clarity in task execution.
3. Implement and manage project management tools to enhance task tracking and accountability.

Task and Project Management

1. Guide and mentor team members within the eCommerce operations mini-function, ensuring tasks are delivered in a timely manner.
2. Oversee the implementation of content and campaigns in the Content Management System (CMS), ensuring timely and accurate execution.
3. Guide the team in executing personalization campaigns, including launching AB test campaigns as directed by the eCommerce Merchandising team.
4. Ensure team members maintain accurate and up-to-date product information and assets in the Product Information Management (PIM) and Digital Asset Management (DAM) systems.

Communication and Coordination

1. Foster open communication within and between teams to ensure alignment and awareness of ongoing projects and goals.
2. Serve as the primary point of contact for resolving roadblocks and ensuring seamless collaboration among team members.
3. Regularly communicate team plans, priorities, and updates to the Manager of eCommerce Operations and other stakeholders.

Performance Monitoring & Reporting

1. Monitor and evaluate team performance, providing constructive feedback to enhance individual and team effectiveness.
2. Report on project progress, challenges, and achievements to the Manager of eCommerce Operations and other relevant stakeholders.

What we're looking for:

• Bachelor’s degree in information technology, computer science, or any related field.
• Minimum three (3) years of work experience in eCommerce or digital operations.
• At least one (1) year of supervisory or team lead experience.
• Experience working with eCommerce tools (e.g., Content Management Systems (CMS), Product Information Management (PIM), and Digital Asset Management (DAM) systems).
• Familiarity with project management tools (e.g., Jira, ClickUp).
• Ability to focus on solutions and actively contribute to achieving team goals.
• Aptitude for coaching and mentoring team members.
• Strong understanding and prioritization of customer-centric strategies.
• Deep knowledge of role-specific tasks and processes.
• Clear and efficient communicator, able to tailor style based on the audience.
• Understanding of cost implications and ROI assessment for initiatives.
• Ability to observe team dynamics and provide/receive feedback proactively.
• Proficient in participating in and planning projects, collaborating effectively with other functions.

Location: The eCommerce Operations Supervisor position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

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Job Description

As a Lead Integration Engineer, you will be reporting to the Director of Strategy & Architecture and will be responsible for developing practical and workable digital solutions for our business and technical teams. You will analyze and evaluate systems and business requirements to craft scalable and adaptable solutions, collaborating with Operations, Enterprise, Growth, and Digital teams. We are seeking individuals with a strong background in developing such systems and a genuine enthusiasm for empowering team members to contribute to their construction and maintenance. The Integration Lead will collaborate closely with both our business users and technical team, serving as the authoritative figure in the domain and subject matter. Ideally, candidates should have experience guiding the planning, creation, and deployment of MuleSoft integration solutions within a corporate setting.

What you'll be doing:
Solution Design & Architecture

• Design and develop MuleSoft integration solutions that align with the organization's business needs and standards
• Build architecture diagrams and workflows to demonstrate steps and describe logical operational steps of the system
• Create accurate work estimates and design solutions for execution

Project Execution & Subject Matter Expertise

• Represent and communicate technical requirements and trade-offs in a business environment to facilitate effective decision making
• Work on complex projects independently and with a team during multiple phases of a project
• Be the subject matter expert who acts as a “consultant” on complex projects/initiatives

Other Duties & Responsibilities

• MuleSoft support during season
• Work on enhancements to CI/CD as required
• Collaborate with technical teams located in different geo locations: North America, Manila and India.
• Provide support during testing various integrations working with cross functional teams (Digital/Enterprise/QA)

What we’re looking for:

• 5+ years in integration development and MuleSoft implementation
• In-depth knowledge and hands-on experience with MuleSoft Anypoint Platform, including Mule Runtime, Anypoint Studio, DataWeave, and API management
• Ability to design, develop, test, deploy, and maintain integration solutions using MuleSoft
• Familiarity with MuleSoft best practices and design patterns
• Experience working with ERP, CRM & Data Warehouse systems
• Experience in designing scalable and high-performance integration solutions
• Expertise in API design and management using MuleSoft's API Manager
• Proficiency in the fundamentals of Java programming, including syntax, data types, control flow, and object-oriented programming (OOP) concepts
• Experience with popular Java frameworks such as Spring Framework, Hibernate, and Apache Struts
• Retail and eCommerce industry experience is desirable
• Bachelor’s degree in computer science or a related technical field

Location: The Lead Integration Engineer position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Status: This is a full-time, permanent position with benefits.

Hardware Provision: Company-issued Laptop will be provided on the first day.

At Balsam International, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, this includes:

• Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
• 13th Month Pay
• Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
• Internet Subsidy. With internet allowance, we are set up for success.
• Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
• Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
• Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
• Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
• Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
• Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
• Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
• Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
• Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.

Qualifications

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Job Description

As the Lead Engineer of B2B Technology at Balsam Brands, you will play a pivotal role in both operational management and strategic development within our B2B Technology team. This role requires deep technical expertise and visionary leadership, with a strong focus on leveraging advanced technologies including Shopify Plus, Gladly, TypeScript, Node.js, AWS, and serverless frameworks. Your primary mission will be to enhance our eCommerce capabilities and support our objective of creating joy together.

This full-time position reports to the Director of Technology for Operations and Growth and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Platform Development: Lead the development and optimization of our B2B commerce platform, focusing on crafting and customizing the Shopify Plus frontend. Utilize the advanced features and APIs of Shopify Plus to ensure seamless integration with our existing Order Management System (OMS), thereby creating a robust and cohesive eCommerce environment
• Software Integration: Oversee the integration and effective deployment of the customer support software, Gladly, to enhance customer interaction and service
• Team Leadership: Mentor and guide a team of developers and IT professionals, ensuring project success and promoting a collaborative work environment
• Cross-functional Collaboration: Collaborate with various teams to align technology solutions with business strategies, improving overall operational efficiency and effectiveness
• Backend Solutions: Develop robust backend solutions using TypeScript, Node.js, and AWS, including the deployment of serverless architectures to ensure scalability and security
• Continuous Improvement: Drive initiatives to adopt new technologies and methodologies to keep the company at the forefront of the industry
• Documentation: Maintain comprehensive documentation of all processes, systems, and configurations
• Compliance: Ensure compliance with data security and privacy regulations

What you bring to the table:

• Fluent in English, both written and verbal
• Over 5 years of professional experience, including more than 5 years in the eCommerce sector
• Bachelor’s degree in computer science, MIS, or related field; or equivalent experience
• You must have a minimum of 2 years of experience in developing and maintaining Liquid themes and front-ends using this technology
• Proven experience leading technology teams and projects in a B2B commerce environment
• Strong technical proficiency with Shopify and Gladly platforms
• Extensive experience in backend development with languages such as TypeScript and Python
• Solid understanding and experience with AWS cloud services
• Excellent leadership and team management skills
• Strong problem-solving capabilities and the ability to manage multiple projects simultaneously
• A Shopify certification is desirable
• Experience in Agile methodologies and project management tools
• Knowledge of data security protocols and GDPR compliance

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

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Job Description

Join our team at Balsam Brands as a Performance Marketing Analyst (Contractual). You will play a crucial role in our digital marketing efforts, focusing on Pay-per-Click, Paid Social, and Programmatic channels. Your day-to-day tasks will support and drive effective campaign execution, helping us reach and engage our audience with precision and impact. If you have a passion for performance marketing and a keen eye for detail, we’d love to hear from you.

What you’ll be doing:

Data Reporting & Analysis

• Compiles data from different sources such as Google AdWords, Facebook Ads Manager, Google Analytics, Google Campaign Manager, and other online interfaces to create a report summary.
• Prepares graphs, tables, or templates for the presentation of data.
• Provides updates on various metrics performance based on analysis.
• Supports in preparing data for internal check-ins.

Account Management, Review & Audit

• Campaign management and audits to identify areas for improvement and optimization.
• Reviews account setup, platform recommendations, product feeds, campaign settings, and other items to ensure that they are properly set up.
• Reports findings and apply fixes where possible.

Ad Creation and Monitoring

• Proposes ad copies for search ads that effectively convey brand messaging.
• Updates ad copy feeds for upload to different marketing platforms as required.
• Conducts sample searches to ensure ads appear as expected and accurately.
• Uploads finalized ads and make sale changes as needed.

Project Coordination and Documentation

• Understands and identifies the different steps of the different processes.
• Creates a structured and systematic documentation of processes.
• Communicates project schedules, milestones, and deadlines to ensure all team members are aligned and informed.

Market Understanding and Audience Research

• Proactively stays up to date on the latest digital marketing trends, competitive landscape, and other market developments and cascades them to the team.
• Propose marketing tests to better understand audience behavior.

Other Duties & Responsibilities

• Performs other duties that may be assigned from time to time.

What we’re looking for:

• At least Second (2nd) Year of a Bachelor’s Degree in Marketing or any related field.
• Fresh graduates are welcome to apply.
• Proficient in MS Office – Outlook, Word, Excel, PowerPoint.
• Strong desire to learn and develop new skills.
• Great attention to detail with a commitment to accuracy.
• Ability to work well in a team environment and collaborate effectively.
• Good organizational skills and the ability to manage multiple tasks.
• Experience in Digital Marketing is not required but is definitely a plus.

Location:The Performance Marketing Analyst (Contractual) position is a work-from-home position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Bataan, Batangas, Bulacan, Cavite, Laguna, Pampanga, Rizal, and Tarlac areas only. Additionally, our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. Company executives visit the Philippines regularly, so team members attend in-person meetings from time to time.

Our must-haves:

• Must be open to joining some face-to-face gatherings, like our monthly functional meetings and quarterly teamwide events.
• Must have a back-up laptop or desktop for use, if primary laptop encounters issues.
• Must have a fast, reliable DSL, Fiber or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10MBPS.
• Must have a back-up internet connection of the same speed, if primary connection becomes spotty.

Note:An online assessment will also be part of the recruitment process.

Status: This is a contractual position with no benefits included.

Duration: This post will run for six (6) months only.

Hardware Provision:Company-issued Laptop will not be provided.

Qualifications

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Job Description

As the Lead Engineer of B2B Technology at Balsam Brands, you will play a pivotal role in both operational management and strategic development within our B2B Technology team. This role requires deep technical expertise and visionary leadership, with a strong focus on leveraging advanced technologies including Shopify Plus, Gladly, TypeScript, Node.js, AWS, and serverless frameworks. Your primary mission will be to enhance our e-commerce capabilities and support our objective of creating joy together.

This full-time position reports to the Director of Enterprise Technology and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Platform Development: Lead the development and optimization of our B2B commerce platform, focusing on crafting and customizing the Shopify Plus frontend. Utilize the advanced features and APIs of Shopify Plus to ensure seamless integration with our existing Order Management System (OMS), thereby creating a robust and cohesive e-commerce environment
• Software Integration: Oversee the integration and effective deployment of the customer support software, Gladly, to enhance customer interaction and service
• Team Leadership: Mentor and guide a team of developers and IT professionals, ensuring project success and promoting a collaborative work environment
• Cross-functional Collaboration: Collaborate with various teams to align technology solutions with business strategies, improving overall operational efficiency and effectiveness
• Backend Solutions: Develop robust backend solutions using TypeScript, Node.js, and AWS, including the deployment of serverless architectures to ensure scalability and security
• Continuous Improvement: Drive initiatives to adopt new technologies and methodologies to keep the company at the forefront of the industry
• Documentation: Maintain comprehensive documentation of all processes, systems, and configurations
• Compliance: Ensure compliance with data security and privacy regulations

What you bring to the table:

• Fluent in English, both written and verbal
• Over 8 years of professional experience, including more than 5 years in the e-commerce sector
• Bachelor’s degree in computer science, MIS, or related field; or equivalent experience
• Proven experience leading technology teams and projects in a B2B commerce environment
• Strong technical proficiency with Shopify and Gladly platforms
• Extensive experience in backend development with languages such as TypeScript and Python
• Solid understanding and experience with AWS cloud services
• Excellent leadership and team management skills
• Strong problem-solving capabilities and the ability to manage multiple projects simultaneously
• A Shopify certification is desirable
• Experience in Agile methodologies and project management tools
• Knowledge of data security protocols and GDPR compliance

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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Job Description

As Data Architect, you will be responsible for designing and developing robust and scalable data warehousing solutions. The Data Architect will be responsible for building data solutions based on the business requirements. Data solutions may involve retrieval, transformation, storage, and delivery of the data. The Data Architect must follow standards and implement best practices while writing code and providing production support for the enterprise data warehouse. Our ideal candidate is a skillful data wrangler who enjoys building data solutions from the ground up and optimizing their performance.

This full-time position reports to the Director of Enterprise Technology and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design and implement robust, scalable, and high-performance data solutions using Snowflake
• Lead the migration of existing data platforms to Snowflake, ensuring minimal disruption to business operations
• Manage the full lifecycle of data within Snowflake, from ingestion and storage to analytics and reporting
• Conduct performance tuning and troubleshooting of the Snowflake environment to ensure optimal efficiency
• Be accountable for building and maintaining the data infrastructure for the organization
• Collaborate with systems analysts and cross functional partners to understand data requirements
• Champion data warehouse, create denormalized data foundation layer and normalized data marts
• Define strategies to capture all data sources and impact of business process changes on data coming from those sources  
• Work on all aspects of the data warehouse/BI environment including architecture, design, development, automation, caching and performance tuning
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources on Cloud leveraging SQL, data cloud platforms like Snowflake
• Identifying, designing and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues
• Continually explore new technologies like Big Data, Artificial Intelligence, Generative AI, Machine Learning, and Predictive Data Modeling

What you bring to the table:

• 8+ years of professional experience in the data engineering field
• Hands-on polyglot programming expertise
• Extensive experience in designing, developing Snowflake Cloud Data Platform
• Proficiency in Multi cloud platform like Azure, AWS and/or GCP
• Experience in Azure Data Factory (ADF) or equivalent ETL tool
• Proficiency in designing and implementing data pipelines using diverse data sources including databases, APIs, external data providers, and streaming sources
• Demonstrated history of designing efficient data models using Medallion Architecture
• Deep understanding and experience with relational (SQL Server, Oracle, Postgres and MySQL) and NoSQL databases
• Experience building and supporting REST APIs for both inbound and outbound data workflows
• Proficiency and solid grasp of distributed system concepts to design scalable and fault tolerant data architectures
• Excellent critical thinking to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions
• Excellent analytic skills associated with working on structured and unstructured datasets
• Ability to build processes that support data transformation, workload management, data structures, dependency and metadata
• Ability to build and optimize data sets, ‘big data’ data pipelines and architectures
• Ability to understand and tell the story embedded in the data at the core of our business
• Ability to communicate with non-technical audience from a variety of business functions
• Strong knowledge of coding standards, best practices and data governance

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

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Job Description

This full-time position reports to the Senior QA Manager and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks
• Ability to develop scripts using Java/JavaScript/ Python
• Collaborate with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline
• Automation test planning and strategy
• Work with the Test architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Communicate test progress, results, and potential risks to project stakeholders
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives and provides feedback
• Attends production or live deployments and monitors deployment status after sanity testing
• Experience using and sharing knowledge of Agile team collaboration and requirements management tools (Jira, Confluence)
• Implements best practices for test automation and shares it with the team
• Execute E2E test scenarios manually

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 5 years of experience as a test automation engineer or in a similar role
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have eCommerce retail experience
• Adaptability in a fast-paced and changing environment
• Solid understanding of software testing principles, methodologies, and best practices
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Experience in performance testing and security testing
• Accustomed to Agile Development

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

This full-time position reports to the Senior QA Manager and has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from home. It is required for teleworkers to reside in the metropolitan Mexico City area, as we will require attendance for occasional in-person events. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks
• Ability to develop scripts using Java/JavaScript/ Python
• Collaborate with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline
• Automation test planning and strategy
• Work with the Test architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Communicate test progress, results, and potential risks to project stakeholders
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives and provides feedback
• Attends production or live deployments and monitors deployment status after sanity testing
• Experience using and sharing knowledge of Agile team collaboration and requirements management tools (Jira, Confluence)
• Implements best practices for test automation and shares it with the team
• Execute E2E test scenarios manually

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 5 years of experience as a test automation engineer or in a similar role
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have eCommerce retail experience
• Adaptability in a fast-paced and changing environment
• Solid understanding of software testing principles, methodologies, and best practices
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Experience in performance testing and security testing
• Accustomed to Agile Development

Location and Travel:At Balsam Brands, we believe that time spent together, in-person, collaborating and building relationships is important. To be considered for this role, candidates must live within the metropolitan Mexico City area in order to attend team meetings, offsites, or learning and development opportunities. Please only apply if you are able to live and work full-time within the metropolitan Mexico City area.

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Candidates must be Mexican nationals to be eligible for this position; this screening question will be asked during the application process. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, SAR, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

This full-time position reports to the Senior QA Manager and will work remote in Mexico City. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design, develop, and maintain automated test scripts using standard automation tools and frameworks
• Ability to develop scripts using Java/JavaScript/ Python
• Collaborate with the development team to integrate automated tests into the continuous integration/continuous deployment (CI/CD) pipeline
• Automation test planning and strategy
• Work with the Test architect to design and implement the Automation framework
• Collaborate with cross-functional teams, including developers, product managers, and manual test engineers, to ensure the delivery of high-quality software
• Communicate test progress, results, and potential risks to project stakeholders
• Investigate and debug test failures, providing detailed reports and collaborating with the development team to resolve issues promptly
• Participate in agile ceremonies like scrum meetings, sprint planning, and project retrospectives and provides feedback
• Attends production or live deployments and monitors deployment status after sanity testing
• Experience using and sharing knowledge of Agile team collaboration and requirements management tools (Jira, Confluence)
• Implements best practices for test automation and shares it with the team
• Execute E2E test scenarios manually

What you bring to the table:

• Must be fluent in English, both written and verbal
• Bachelor’s degree in computer science, Engineering, or a related field
• Minimum 5 years of experience as a test automation engineer or in a similar role
• Experience with test automation tools and frameworks such as Selenium, PlayWright, TestComplete, JUnit, TestNG, REST Assured, Cucumber, etc.
• Must have eCommerce retail experience
• Adaptability in a fast-paced and changing environment
• Solid understanding of software testing principles, methodologies, and best practices
• Familiarity with CI/CD concepts and tools
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Experience in performance testing and security testing
• Accustomed to Agile Development

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Benefits Offered:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• 13% employee savings fund, capped to the legal limit
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

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Job Description

As a Lead Integration Engineer (Technical Lead), you will be responsible for developing practical and workable digital solutions for our business and technical teams. You will analyze and evaluate systems and business requirements to craft scalable and adaptable solutions, collaborating with Operations, Enterprise, Growth, and Digital teams. We are seeking individuals with a strong background in developing such systems and a genuine enthusiasm for empowering team members to contribute to their construction and maintenance. The Integration Lead will collaborate closely with both our business users and technical team, serving as the authoritative figure in the domain and subject matter. Ideally, candidates should have experience guiding the planning, creation, and deployment of MuleSoft integration solutions within a corporate setting.

This full-time position reports to the Director of Strategy & Architecture and will work remote in Mexico City. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design and architect MuleSoft integration solutions that align with the organization's business needs and standards
• Represent and communicate technical requirements and trade-offs in a business environment to facilitate effective decision making
• Build architecture diagrams and workflows to demonstrate steps and describe logical operational steps of the system
• Create accurate work estimates and design solutions for execution
• Work on complex projects independently and with a team during multiple phases of a project
• Be the subject matter expert who acts as a “consultant” on complex projects/initiatives

What you bring to the table:

• 5+ years in integration development and MuleSoft implementation
• Must be fluent in English, both written and verbal
• In-depth knowledge and hands-on experience with MuleSoft Anypoint Platform, including Mule Runtime, Anypoint Studio, DataWeave, and API management
• Ability to design, develop, test, deploy, and maintain integration solutions using MuleSoft
• Familiarity with MuleSoft best practices and design patterns
• Experience working with ERP, CRM & Data Warehouse systems
• Experience in designing scalable and high-performance integration solutions
• Expertise in API design and management using MuleSoft's API Manager
• Proficiency in the fundamentals of Java programming, including syntax, data types, control flow, and object-oriented programming (OOP) concepts
• Experience with popular Java frameworks such as Spring Framework, Hibernate, and Apache Struts
• Retail and eCommerce industry experience is desirable
• Bachelor’s degree in computer science or a related technical field

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

What we offer:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• 13% employee savings fund, capped to the legal limit
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

As Data Engineer, you will be responsible for designing and developing robust and scalable data warehousing solutions. The Data Engineer will be responsible for building data solutions based on the business requirements. Data solutions may involve retrieval, transformation, storage, and delivery of the data. The Data Engineer must follow standards and implement best practices while writing code and provide production support for the enterprise data warehouse. Our ideal candidate is a skillful data wrangler who enjoys building data solutions from the ground up and optimizing their performance.

This full-time position reports to the Manager of Data Engineering and will work remote in Mexico City. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Be accountable for building and maintaining the data infrastructure for the organization
• Collaborate with systems analysts and cross functional partners to understand data requirements
• Champion data warehouse, create denormalized data foundation layer and normalized data marts
• Define strategies to capture all data sources and impact of business process changes on data coming from those sources  
• Work on all aspects of the data warehouse/BI environment including architecture, design, development, automation, caching and performance tuning
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources on Cloud leveraging SQL, data cloud platforms like Snowflake
• Identifying, designing and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues
• Continually explore new technologies like Big Data, Artificial Intelligence, Generative AI, Machine Learning, and Predictive Data Modeling

What you bring to the table:

• Must be fluent in English, both written and verbal
• 5+ years of professional experience in the data engineering field
• Hands-on polyglot programming expertise
• Proficiency in Multi cloud platform like Azure, AWS and/or GCP
• Experience in Azure Data Factory (ADF) or equivalent ETL tool
• Extensive experience in designing, developing Snowflake Cloud Data Platform
• Proficiency in designing and implementing data pipelines using diverse data sources including databases, APIs, external data providers, and streaming sources
• Demonstrated history of designing efficient data models using Medallion Architecture
• Deep understanding and experience with relational (SQL Server, Oracle, Postgres and MySQL) and NoSQL databases
• Experience building and supporting REST APIs for both inbound and outbound data workflow
• Proficiency and solid grasp of distributed system concepts to design scalable and fault tolerant data architectures
• Excellent critical thinking to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions
• Excellent analytic skills associated with working on structured and unstructured datasets.
• Ability to build processes that support data transformation, workload management, data structures, dependency and metadata
• Ability to build and optimize data sets, ‘big data’ data pipelines and architectures
• Ability to understand and tell the story embedded in the data at the core of our business
• Ability to communicate with non-technical audience from a variety of business functions
• Strong knowledge of coding standards, best practices and data governance

Notes: This is a full-time (40 hours/week), indefinite position with benefits. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

What we offer:

• Competitive compensation; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
• Career development and growth opportunities; access to online learning solutions and annual stipend for continuous learning
• Fully remote work and flexible schedule
• Collaborate in a multicultural environment; learn and share best practices around the globe
• Government mandated benefits (IMSS, INFONAVIT, 50% vacation premium)
• Healthcare coverage provided for the employee and dependents
• Life insurance provided for the employee
• 13% employee savings fund, capped to the legal limit
• Monthly grocery coupons
• Monthly non-taxable amount for the electricity and internet services 
• 20 days Christmas bonus
• Paid Time Off: Official Mexican holidays and 12 vacation days (increases with years of service), plus additional wellness days available at start of employment 

Qualifications

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Job Description

About Us:Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin,and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

As Data Engineer, you will be responsible for designing and developing robust and scalable data warehousing solutions. The Data Engineer will be responsible for building data solutions based on the business requirements. Data solutions may involve retrieval, transformation, storage, and delivery of the data. The Data Engineer must follow standards and implement best practices while writing code and provide production support for the enterprise data warehouse. Our ideal candidate is a skillful data wrangler who enjoys building data solutions from the ground up and optimizing their performance.

This full-time position reports to the Manager of Data Engineering and will work remote in Mexico City. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Be accountable for building and maintaining the data infrastructure for the organization
• Collaborate with systems analysts and cross functional partners to understand data requirements
• Champion data warehouse, create denormalized data foundation layer and normalized data marts
• Define strategies to capture all data sources and impact of business process changes on data coming from those sources  
• Work on all aspects of the data warehouse/BI environment including architecture, design, development, automation, caching and performance tuning
• Build required infrastructure for optimal extraction, transformation and loading of data from various data sources on Cloud leveraging SQL, data cloud platforms like Snowflake
• Identifying, designing and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes
• Working with stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues
• Continually explore new technologies like Big Data, Artificial Intelligence, Generative AI, Machine Learning, and Predictive Data Modeling

What you bring to the table:

• Must be fluent in English, both written and verbal
• 5+ years of professional experience in the data engineering field
• Hands-on polyglot programming expertise
• Proficiency in Multi cloud platform like Azure, AWS and/or GCP
• Experience in Azure Data Factory (ADF) or equivalent ETL tool
• Extensive experience in designing, developing Snowflake Cloud Data Platform
• Proficiency in designing and implementing data pipelines using diverse data sources including databases, APIs, external data providers, and streaming sources
• Demonstrated history of designing efficient data models using Medallion Architecture
• Deep understanding and experience with relational (SQL Server, Oracle, Postgres and MySQL) and NoSQL databases
• Experience building and supporting REST APIs for both inbound and outbound data workflow
• Proficiency and solid grasp of distributed system concepts to design scalable and fault tolerant data architectures
• Excellent critical thinking to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions
• Excellent analytic skills associated with working on structured and unstructured datasets.
• Ability to build processes that support data transformation, workload management, data structures, dependency and metadata
• Ability to build and optimize data sets, ‘big data’ data pipelines and architectures
• Ability to understand and tell the story embedded in the data at the core of our business
• Ability to communicate with non-technical audience from a variety of business functions
• Strong knowledge of coding standards, best practices and data governance

Notes:  This is a full-time, permanent position with benefits. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Qualifications

See more jobs at Balsam Brands

Apply for this job

Job Description

About Us:Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

As a Lead Integration Engineer (Technical Lead), you will be responsible for developing practical and workable digital solutions for our business and technical teams. You will analyze and evaluate systems and business requirements to craft scalable and adaptable solutions, collaborating with Operations, Enterprise, Growth, and Digital teams. We are seeking individuals with a strong background in developing such systems and a genuine enthusiasm for empowering team members to contribute to their construction and maintenance. The Integration Lead will collaborate closely with both our business users and technical team, serving as the authoritative figure in the domain and subject matter. Ideally, candidates should have experience guiding the planning, creation, and deployment of MuleSoft integration solutions within a corporate setting.

This full-time position reports to the Director of Strategy & Architecture and will work remote in Mexico City. To ensure sufficient overlap with functional and cross-functional team members globally, some flexibility with this role's regular work schedule will be required. Most of our teams have overlap with early morning and/or early evening PST. Specific scheduling needs for this role will be discussed in the initial interview.

What you’ll do:

• Design and architect MuleSoft integration solutions that align with the organization's business needs and standards
• Represent and communicate technical requirements and trade-offs in a business environment to facilitate effective decision making
• Build architecture diagrams and workflows to demonstrate steps and describe logical operational steps of the system
• Create accurate work estimates and design solutions for execution
• Work on complex projects independently and with a team during multiple phases of a project
• Be the subject matter expert who acts as a “consultant” on complex projects/initiatives

What you bring to the table:

• 5+ years in integration development and MuleSoft implementation
• Must be fluent in English, both written and verbal
• In-depth knowledge and hands-on experience with MuleSoft Anypoint Platform, including Mule Runtime, Anypoint Studio, DataWeave, and API management
• Ability to design, develop, test, deploy, and maintain integration solutions using MuleSoft
• Familiarity with MuleSoft best practices and design patterns
• Experience working with ERP, CRM & Data Warehouse systems
• Experience in designing scalable and high-performance integration solutions
• Expertise in API design and management using MuleSoft's API Manager
• Proficiency in the fundamentals of Java programming, including syntax, data types, control flow, and object-oriented programming (OOP) concepts
• Experience with popular Java frameworks such as Spring Framework, Hibernate, and Apache Struts
• Retail and eCommerce industry experience is desirable
• Bachelor’s degree in computer science or a related technical field

Notes: This is a full-time, permanent position with benefits. Velocity Global is the Employer of Record for Balsam Brands' Mexico City location, and you will be employed and provided benefits under their payroll. Balsam Brands has partnered with Velocity Global to act as your Employer of Record to ensure your employment will comply with all local laws and regulations and you will receive an exceptional employment experience.

• Check out our flagship brand, Balsam Hill: www.balsamhill.com
• Balsam Brands in Forbes: https://bit.ly/balsambrandsforbes2023 
• Balsam Brands on LinkedIn: http://www.linkedin.com/company/balsam-brands/
• Glassdoor: https://bit.ly/balsambrands-glassdoor

Qualifications

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