We're Progress - we offer the best products to develop, deploy and manage high-impact applications. We are bold, forward-thinking innovators who build solutions that work and care about our customers. We invent and reinvent every day, work together as one, value and respect each other, and cheer on our wins. Join us as a  Technical Network Support Engineer in Ireland.

In this role, you will provide world-class technical assistance for Kemp's Load Balancer family of products to our customers and partners. You will be expected to deliver stellar support for various topics, including configuration, troubleshooting, traffic analysis, and application delivery. The job is an excellent opportunity for you to develop your technical skills further and learn top-class techniques by working with modern Global IT Enterprise environments.

Key Responsibilities:

• Provide customer and partner support for our application delivery solutions portfolio and the applications it supports
• Effectively and proactively communicate case statuses, plans of action, and technical information to customers, partners, and internal teams
• Maintain and improve excellent customer support record
• Actively learn and participate in training on application delivery solutions and related technologies
• Perform additional related projects as requested

Requirements:

• Experience in a Technical Support Role, working with relevant technologies
• Technical knowledge of TCP/IP & Networking, including such topics as HTTP headers, OSI layers, and TCP flags/parameters
• Must be able to read, write and speak English , including technical concepts and terminology to support our customers
• Excellent troubleshooting, analysis, and creative problem-solving abilities
• Proficiency with Windows and Linux Operating Systems
• Must be able to relay technical information to customers with varying skill levels
• Demonstrated experience and expert-level knowledge of network devices (routers, switches, etc.)
• Willingness to participate in out-of-hours on-call rota if required. .

Preferred Knowledge (but not required):

• Bachelor's Degree or equivalent experience 
• Knowledge of application protocols, including HTTP/HTTPS, SMTP, DNS, FTP, and SNMP
• Technical Certifications such as CCNA, CCNP, MCSE, or VCP are advantageous but not required
• Experience with VMware, Xen, or Hyper-V virtualization environments
• Experience with Microsoft Exchange, SharePoint, Skype For Business, and MS Teams
• Knowledge in at least one of the following web and application servers (Apache, Tomcat, WebLogic, IIS)
• AWS & Azure Cloud Solutions experience is desirable

• Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
• Benefits: Our benefits package varies depending on the country you are joining us in and is designed to recognize the diverse needs of our people.
• Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
• Well-being: A global well-being program designed with a focus on your physical, mental, and financial health.
• Focus on Employee Experience: We aim to create an environment where people view their time at Progress as the best career chapter by seeking your feedback, partnering with you, and recognizing and celebrating the moments that matter.
• Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!

Description

In this position You will be managing network that process 10 million of http requests per second - hundreds of switches and several data centre locations all around the globe with network based on SONiC and Cumulus Linux.


Must-have skills & competencies:

• Understanding switching and routing (IPv4 + IPv6)
• Understanding BGP
• Linux skills sufficient to feel comfortable in SONiC console
• Ability to quickly learn new tools and skills to automate at scale

• EVPN
• Unnumbered BGP
• JunOS/FRR/Bird/GoBGP
• Understandning GCP Network for hybrid environment purposes

• Friendly, informal atmosphere in a team of professionals
• External training budget
• Fully remote job with possibility of using offices in Warsaw and Krakow
• Flat structure (we cooperate directly with CTO)
• Requirements resulting from real demand, not "from the client"
• The hardware and software that you need

Description

Who is Tenable?

Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey! 

What makes Tenable such a great place to work? 

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

In this role, the Associate Information Security Engineer (Vulnerability Management) will review, coordinate, implement, and maintain vulnerability and configuration scans, policies, and metrics in support of the Vulnerability Management Program. The candidate will work closely with Information Security engineers,analysts, and groups within and outside of Information Security, including business asset owners to help ensure the Confidentiality, Integrity and Availability of Tenable’s assets.

Your Opportunity:

• Monitor and maintain enterprise security scanning tools (Tenable Products, Open-Source Scanning, SAST/DAST, etc.)
•  Provide recommendations on remediating host-based and web application vulnerabilities
•  Conduct manual validation to confirm vulnerability closure
•  Perform analysis to validate justifications for false positives, operational requirements, and risk adjustments
•  Provide recommendations to optimize processes and procedures related to enterprise security scanning tools
•  Serve as a subject matter expert for vulnerability management issue resolution
•  Communicate vulnerabilities, solutions, and enterprise trends to all levels of an enterprise – technical and non-technical resources.
•  Provide periodic reports detailing scan success, remediation efforts, and vulnerability trends

What You'll Need:

• 2+ years of experience
• Demonstrated knowledge in the planning, development, coordination, implementation, and execution of a vulnerability management program
• In depth knowledge of policies, procedures, development, and implementation of vulnerability identification, scanning, analysis, remediation tactics, and reporting within an organization
• Experience creating system inventories, boundary diagrams, and plans of actions and milestones (POA&M)
• Experience with common CI/CD and software deployment automation tools
• Excellent written and verbal communication skills
• Demonstrable teamwork skills and resourcefulness
• Possess self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge
• General understanding of security fundamentals (cryptography, least privilege, segregation of duties) and general security technologies, including operating systems, network security (firewalls, VPNs, etc.), security event management, business continuity, physical security, identity management, directory services, etc.
• Knowledge of Active Directory, DDNS, Group Policy, Microsoft Windows Server and Desktop operating systems, Linux Operating Systems
• Strong sense of ownership, urgency, and drive
• Knowledge of AWS (Amazon Web Services), GPC (Google Private Cloud), Azure, or other cloud platforms and related technologies is desired
• Familiarity with configuration baseline standards such as CIS & STIG
• Ability to perform well with minimal supervision
• Self-motivated while demonstrating a passion for Cybersecurity

And Ideally:

• BS. or above in related Information Technology field or an equivalent combination of education and experience
• Security+, CEH, OSCP, GIAC GCIH or other Infosec certifications is a plus

If you’ve reached this point, and you’re still not sure if you should apply…..Just do it! We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing! If you’re coming from outside of the cyber industry - great! If you’re looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.

The base salary range for this position is $64,000.00 - $84,666.67 USD. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

#LI-Remote