What makes us Qlik  

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 13 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

The Customer Success Organization (CSO)

Delivering Customer Success is an important focus for Qlik and we are committed to delighting our customers at every interaction. Understanding our customer’s needs, and creating the right engagement for the right customer at the right time is key. The Customer Success Organization consists of Global Support, Customer Success Management, and Operations, collaborating as one team to ensure we understand customer needs, consumption, and outcomes, to create,deliver ,and manage a set of offerings that result in highly successful and loyal customers.

We are hiring a Renewal Account Manager  

As a Renewal Account Manager, you will work cross-functionally at Qlik and directly with your customers to drive renewal sales of our Qlik subscription software. You will be responsible for identifying/mitigating risk, accurate forecasting, driving upsell/cross-sell, and creating a consistent and favorable customer experience.

The Renewal Account Manager is a member of the Global Renewal Sales organization.  We are expanding this team because of the increase in volume and revenue for our business!  This truly is a growing organization and is a critical role vital to our corporate strategy for NRR Growth.

What you will do

• Lead the customer-facing renewal sales cycle from 6+ months out of renewal date to close.
• Develop successful relationships with your existing customers and partners
• Drive ARR growth and exceptional renewal rates through Qlik’s value-driven proposition
• Accurately Maintain a rolling 6-12 month forecast for your accounts
• Work cross-functionally with Sales, Customer Success, Onboarding & adoption to create a collaborative and cohesive customer experience.
• Utilize data to drive informed decisions for your customers and your territory. 
• Identify “at risk” customers, and their root cause for risk, and leverage Qlik’s internal and partner resources to drive positive outcomes.

To be considered for the role you must have the following skills and qualifications:

• 2-5 years in renewal sales, account management, inside sales, or field sales experience.
• Strong Track record of achieving & exceeding Quota/KPI based roles
• Experience in negotiating enterprise contracts, leveraging financial & contractual levers, and driving value through solutions.
• You’re Highly analytical and organized.
• You love winning people over and are a negotiator and influencer
• You don’t back down from conflict and are adept at conflict resolution
• You like to learn how things work, and Lout OVE to figure how to improve upon those changes
• You have been described as someone who always can see the big picture and how things are interconnected.
• Proficiency in Microsoft Excel and Salesforce (or other CRM).

Education 

Bachelor's degree or equivalent experience required

Location/Mobility

King of Prussia, PA

Remote- NC

Remote-FL

About Qlik

About Qlik

• Qlik Company Page – Who we are!
• Our Values at Qlik: Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward
• Competitive Benefits package
• Flexible working environment
• Giving back is a part of our culture – we give you a day to change the world. In addition, we encourage our employees to participate in our Corporate Responsibility Employee Programs
• Learn about our Corporate Responsibility Program by visiting Qlik.org
• Check out our careers in R&D here.
• Check out our company page on Linkedin!
• Follow us on Instagram @lifeatqlik and @Qlik @lifeatqliklund
• Check us out on Youtube!

The anticipated base salary range for this role is $71,900.00 MIN – 80,000.00 MAX per year.This position is bonus/commission eligible. Compensation offered will be based on factors such as the candidate’s location,job-relatedskills, education, experience,and other business and organizational needs. The final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs. 

Qlik offers a comprehensive benefits package which includes, but is not limited to, group medical, dental and vision benefits, a 401(k) plan and match, flexible paid vacation, 10 paid annual company holidays, 9 days of annual paid sick leave (prorated upon hire), up to 16 weeks of paid parental leave, and mental and emotional wellbeing benefits.  

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’s Equal Employment Opportunity Posters, including the EEO is The Law notice and the PayTransparencyNondiscriminationProvision.

If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

What makes us Qlik 

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 11 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!  

We are hiring aVoice of the Customer Program Managerto join our CustomerExperienceTeam!

Who are we?

Delivering a seamless Customer Experience is an important focus for Qlik. Therefore we, the Customer Experience team, are committed to delighting our customers at every step of their journey. Understanding our users’ needs, creating the right experience and engagement for the right user at the right time is key for us.

The Customer Experience Management team is a cornerstone to ensure our organization understands user needs and manages a set of different journeys and experiences that result in highly successful and loyal customers, while driving technology adoption and secure a successful renewal.

The team is looking for aVoice of the Customer Program Manager

In this role you will be responsible in defining and planning of our VoC Program. The focus on our main projects is to provide a delightful customer experience and requires a high cross collaboration with other team members from Marketing, Product, Customer Success etc. Setting up the team for success requires the VoC program manager to provide any guidelines, mentoring, or coaching as and when needed.

The VOC ProgramManager’s role at Qlik includes a significant amount of planning and execution. A constant communication line on how the overall VoC projectsismoving forward is required, as well as developing an accurate timeline of project completion. Define milestones, dependencies, and early warnings to ensure activities get completed within the assignment's parameters.

The VoC Program Manager is a member of the Customer Support & Experience Organization reporting directly to the Director of Customer Experience, who reports to the SVP WW Customer Support and Experience.

You, as an ideal candidate, should bring besides some strong experiences in project management some desirable experiences in handling User Research, Design Thinking and Business Processes projects in a SaaS software organization.

Desired qualifications for the role:

• 5+ years in program/project management or similar fields as Research
• Bachelor’s or master’s degree in IT, business management, computer science, or a relevant field
• A Project Management Professional certificationwould be a plus.
• Strong business acumen with the ability to understand and translate customer’s needs.
• Strong Leadership and organizational skills as well as an excellent time management
• Qualtrics and Pendo knowledge/experiencesrequired.
• Salesforce, Marketo and other journey mapping tools experiences are more than welcome.
• Excellent communication and presentation skills.
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
• Self-motivated with a curious mindset and a passion for improving the status quo constantly.
• ‘Ready to speak your mind and get things done’ – you held an opinion and backing it up with data and research and while you not only discover a problem you prepare already a path for solution and strive to bring the ideation process into reality sooner than later.

This Location for this role is/are:

Remote– any major city inEMEAor US

About Qlik

• Qlik Company Page – Who we are!
• Our Values at Qlik: Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward
• Competitive Benefits package
• Flexible working environment
• Giving back is a part of our culture – we give you a day to change the world. In addition, we encourage our employees to participate in our numerous Corporate Responsibility Employee Programs
• Learn about our Corporate Responsibility Program by visiting Qlik.org
• Check out our careers in R&D here.
• Check out our company page on Linkedin!
• Follow us on Instagram @lifeatqlik and @Qlik
• Check us out on Youtube! 

The anticipated base salary range for this role is USD 100K – 130K per year. Final compensation offered by Qlik will be based on factors such as the candidate’s location, job-related skills, education, experience, and other business and organizational needs.

Qlik offers a comprehensive benefits package which includes, but is not limited to, group medical, dental and vision benefits, a 401(k) plan and match, flexible paid vacation, 10 paid annual company holidays, 9 days of annual paid sick leave (prorated upon hire), up to 16 weeks of paid parental leave, and mental and emotional wellbeing benefits.

Qlik is an Equal Opportunity/Affirmative Action Employer, and we value the diversity of our workforce.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’sEqual Employment Opportunity Posters, including theEEO is The Lawnotice and thePay TransparencyNondiscrimination Provision.

If you need assistance due to disability during the application and/or recruiting process, please contact us via theAccessibility Request Form.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.

#LI - AMER 

What makes usQlik

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data.A Gartner Magic Quadrant Leader for 13 years in a row!Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone – at any skill level – the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 38,000 customers around the world. If you think we are interesting, please read on – we may be looking for you!

 
Title:Global Sales Enablement Lead, DataAnalyticsContent Strategist & Trainer

Qlik is currently searching for a highlystrategicenablement practitioner to jointheirgrowing Global Sales Enablement team. The Lead’s remit will betocreate engaging and scalable product training as well as train their global sales team on key value-centric messaging, competitive differentiation, use cases, customer discovery, sales plays, pricing and packaging, and cross-selling/upsellingfor the organization.It’s an exciting time to join as we just acquired data integration company Talend which positions us as an even stronger leader in the industry. Sales Enablement is a strategic component to this next phase of growth at Qlik so you will be able to make an impact and play a critical role in our growth journey.

This is an individual contributor role who will work closely with the DataAnalytics(Analytics) Business Unit and will report to theDirector ofSales Enablement. This Leadwillhave a background in B2B sales as a quota-carrying sales professionalor within customer success,with extensive experience creating best-in-class sales-facing content and trainingprogramsto improve sales effectiveness and performance.

The Lead will collaborate with their counterpart (Global Sales EnablementLead,Data IntegrationContent Strategist & Trainer) andcontribute to the enablement strategy.

What you’ll do

• Partner with DataAnalytics(Data) Business Unit product marketing, competitive intelligence, and other business partners to create creative blended learning experiences including engaging and impactful eLearning courses, cheat sheets, recorded on demand videos/courses, competitive battle cards, customer success stories, among othercontent
• Work with sales professionals and leadership to identify content gaps and needs across the salesorg
• Design and develop DataAnalyticsproduct-focused enablement strategy and content for Qlik’s global sales team across all salessegments
• Deliver created product training programs to the field in a variety of modalities (on demand recordings, live virtual instructor-led training, in-person training)
• Contributeto additional key enablement priorities in addition to this role’s remit such as obtaining proper certifications and facilitating sales methodology training as part of the globaldeployment
• Create a culture of learning among your stakeholders and inspire people to commit to continuouslearning
• Own the DataAnalyticsenablement content by collaborating with sales enablement colleagues to publish content on Qlik’s content management system to provide assets where they can be easily and quicklyaccessed
• Partner withLeadofField Onboarding & Sales Toolsto provide content and courses to be incorporated into the Qlik Sales Onboarding Program
• Report and measure ongoing enablementcontentservices’ impact through KPIs / metrics as well as provide recommendations for further adoption, reinforcement, and sustainment initiatives to ensure maximum ROI ofcontentinitiatives and achieve key organizational and sales desiredoutcomes

What you’ll bring

• 6+ years of direct sales experience in a quota-carrying roleor customer success
• 3+ years in an enablement and/or sales training role
• Deep understanding of adult learning principles and how to create highly effective and engaging learning content that improves the likelihood of longer-termretention
• Proven ability to design, develop and deliver a product-focused enablement strategy and training content for salesprofessionals
• Experience working for or with a DataAnalyticsor Data Management technologyorganization
• A highly strategic viewpoint ofsalesenablement and the key imperatives of the discipline
• Easily develops partnerships and builds trust and credibility with cross-functional partners and sales professionals / salesleaders
• Data driven decision making byassessing sales performance through quantitative and qualitative analysisand use to that to inform their sales enablementstrategy
• Outcome-driven and strategic thinker who can synthesize complex technical concepts and product capabilities for sales teams that yield valuable and customer-centric engagements throughout sales / customer buyingcycles
• Strong communication and time management skills
• Driven, key attention to detail and has a high standard for the quality of theirwork
• Proven record of driving measurable results across several enablement services that are being managedconcurrently
• Strong project management skills and cross-functional partnership mindset
• Seeking someone who is innovative, brings learning best practices and eager to be a part of a growing strategic enablementteam
• Ability to manage multiple projects with tight deadlines and comfortable in environments with shiftingpriorities
• A think global with an act local mindset with experience working with global teams to meet unique needs whenneeded

The location for this role is/are:

• USA-Remote

About Qlik

• Qlik Company Page – Who we are!
• Our Values at Qlik:Challenge, Take Responsibility, Move Fast, Teamwork for Results, Be Open and Straightforward
• Competitive Benefits package
• Flexible working environment
• Giving back is a part of our culture – we give you a day to change the world. In addition, we encourage our employees to participate in ourCorporate Responsibility Employee Programs
• Learn about our Corporate Responsibility Program by visitingQlik.org
• Check out our company page onLinkedin!
• Follow us on Instagram@lifeatqlikand @Qlik@lifeatqliklund
• Check us out onYouTube!
•  

The base salary range for this role is $116,000.00-145,000.00.

Compensation offered will be based on factors such as the candidate’s location, job related skills, education, experience and other business and organizational needs.

Qlik offers a comprehensive benefits package which includes, but is not limited to, healthcare and dental benefits, a 401(k) plan and match, paid time off, and mental health benefits.

Qlik is an Equal Opportunity/Affirmative ActionEmployer,and we value the diversity of our workforce.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Click here to review the US Department of Labor’sEqual Employment Opportunity Posters, including theEEO is The Lawnotice and thePay TransparencyNondiscrimination Provision.

If you need assistance due to disability during the application and/or recruiting process, please contact us via theAccessibility Request Form.

Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlikas a result ofthe referral or through other means.
#Amer