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Sinch

A cloud communications platform company.
Helping you stay connected when you really need to. Businesses are facing unprecedented challenges in communicating efficiently and appropriately with relocated employees and customers, both of whom have seen dramatic changes that affect their well-being and everyday lives.

Headquarter Location:
Stockholm, Sweden
10d

HR People Partner

SinchMelbourne,Victoria,Australia, Remote Hybrid

Sinch is hiring a Remote HR People Partner

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

 

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

 

We are seeking an HR People Partner on a 6 month fixed term contract, who will be responsible for delivering expert HR advice and support to managers and employees across the business. This role also has the responsibility of supporting the Head of HR, APAC to deliver and implement key people initiatives and annual HR activities across Technology & Product functions in APAC. Additionally, the HR People Partner will be the point of contact for all employee relations matters across APAC for Technology & Product.

 

Key Responsibilities include:

  • Support the Senior Leadership team in driving the HR strategy and implementing key people initiatives within the APAC region Product & Technology functions
  • Consult, coach, advise and influence respectfully Senior Leadership, in line with the culture and values of our business
  • Deploy critical annual HR activities, performance management, talent management process, career development planning, supporting delivery of engagement survey
  • Execute on community events such as R U ok Day and NAIDOC week events for ANZ 
  • Drive ANZ annual CSR activities for all office locations
  • Support end to end annual salary review process for all employees in APAC Technology & Product functions
  • Works together with the business to identify and drive improvements in employee engagement
  • Management of global benchmarking of roles using Mercer, WTW and relevant regional market data
  • Provide timely, accurate and expert advice on the management of employee relations matters including assisting with the interpretation and application of employment legislation
  • Manage employee-related investigations and disciplinary matters including employee warnings and dismissals for the R&D business
  • Consult actively and regularly with leaders to ensure that they are informed and aware of progress of matters
  • Work closely with with the Payroll Manager to support any legislative changes and compliance
  • Ensure ANZ remains compliant with all relevant people legislation (OHS, Fair Work, EEO etc.) via appropriate policy, procedure, and training
  • Work with CoP Workplace Experience and People Development as the regional HR representative

 

To be successful, you will possess the following skills and attributes:

  • Tertiary qualifications majoring in human resources, industrial relations, or employment law
  • Proven experience working in a fast-paced environment, with exposure to all aspects of human resources
  • Strong demonstrated working knowledge of employment relations and/or a keen interest in employment law
  • Demonstrated operational HR Generalist experience, with experience partnering with varied stakeholder groups
  • Ability to analyse and interpret detailed information including legislation, awards, and agreements
  • Experience leading and delivering key HR projects
  • Strong stakeholder management skills and being comfortable working autonomously and with little supervision
  • High-level problem-solving skills with the ability to identify issues, think creatively and recommend strategies, ideas, and opportunities for resolution
  • The ability to negotiate, motivate, influence, and build relationships

 

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

 

Our values of Dream BigWin TogetherKeep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

 

We value our team by offering:

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

 

 

*Contract to commence 10th February 2025

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10d

Payroll and Compliance Specialist

SinchNoida,Uttar Pradesh,India, Remote Hybrid

Sinch is hiring a Remote Payroll and Compliance Specialist

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

Sinch India is looking to hire a Payroll & Compliance Specialist for Noida (India) region.

Key Role and Responsibilities: 

·       Manage end-to-end payroll and compliance, including the compilation of accurate monthly payroll and employee reimbursements.

·       Work closely with the external payroll vendor to ensure timely and accurate employee payments.

·       Ensure compliance management on various acts, i.e., TDS/PF/ESIC/PT/LWF/NPS.

·       Ensure submission of employees income tax declarations, including annual tax proof, in accordance with the guidelines and policy.

·       Preparation and calculation of TDS with 12B Section.

·       Ensure the preparation and release of the employees' full and final settlement within the stipulated time frame.

·       Prepare and process sales commission and employee bonus payments with the specified deduction as per the company policy.

·       Handle all audits, such as payroll, statutory, financial, tax, customer, and internal.

·       Handle audit queries regarding ISO and information security.

·       On a case-by-case basis, communicate with the labor department to ensure compliance with labor laws.

·       Administer and ensure payments related to car leases, shift allowances, food coupons, or any new tax-saving reimbursement components.

·       Prepare various analysis reports.

·       Prepare the Gratuity and Leave Actuarial report.

·       Support HR/TA in designing and updating the compensation annexure in compliance with statutory requirements.

·       Address and resolve employee queries pertaining to compensation and payroll.

·       Support global managers, the global compensation and benefits team, and people partners. Partner with the queries.

·       Process improvement: Continuously review the existing process and streamline the payroll and compliance process.

·       Managing the employee documentation, contract, and legal documents.

·       Collaborate with P&C/HR Operations/Finance/taxation as may be required.

·       Regularly keep abreast of the latest updates on labor law and payroll-related compliance's.

Eligibility Criteria:

In order to contribute to this role, you should have: 

  • 12-15 yrs experience in managing payroll and compliance.
  • Good people management skills.
  • Hands on experience on HRIS and Excel
  • Experience in managing multi state payroll
  • Excellent knowledge of labor law and compliance.
  • Meticulous attention to detail
  • Trustworthy and dependable.·        

Personal Skills:

  • Strong communication skills, both verbal and written.
  • Good collaboration skills to effectively manage internal and external stakeholders.

Being you at Sinch

We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

 

Your life at Sinch

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.

Our expert teams are built from some of the most experienced in the industry. We employ people from all over the world, from all walks of life and from all backgrounds. We work together, feeding on our diversity to make us stronger, and we encourage each other to be the best we can be. Innovation drives us, and we challenge ourselves every day.

Are you ready? Join us on our journey!

Know more about us: www.sinch.com

  • Private Health Insurance
  • Paid Time Off
  • Training & Development
  • A flexible and supportive work environment

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+30d

Senior Software Engineer - Voice

SinchAntwerp,Flanders,Belgium, Remote Hybrid

Sinch is hiring a Remote Senior Software Engineer - Voice

At Sinch, we pioneer the way the world communicates. Our customer communications cloud empowers businesses to reach everyone in world, in seconds or less, through mobile messaging, email, voice and video. We reach every phone on the planet 7 times a year and 8 out of 10 largest US tech companies are our customers.  adds a layer of intentional intelligence on top of that, to build smarter, safer conversational experiences, faster. 

As a Software Engineer on the Conversational AI team, you will play a crucial role in shaping the future of conversational experiences in Sinch Chatlayer, Sinch Engage, and Sinch MessageMedia. You will collaborate with a talented team to design, develop, and deploy cutting-edge conversational AI solutions that empower businesses to communicate more effectively with their customers.

Key Responsibilities:

  • Design and Development: Architect, design, and implement high-performance, scalable software solutions for conversational AI applications.
  • Collaboration: Work closely with cross-functional teams including product managers, designers, and other engineers to deliver robust and reliable software.
  • Innovation: Contribute to the continuous improvement of our technology stack, adopting new technologies and best practices to enhance the capabilities of our products.
  • Maintenance and Support: Participate in code reviews, testing, and troubleshooting to ensure the quality and reliability of the software.
  • Scalability: Ensure the software can scale to meet the demands of our global customer base.
  • Documentation: Write and maintain clear, concise documentation for the software and its interfaces

Tech stack:Golang, Typescript, Node JS, Kafka, Redis, RabbitMQ, MongoDB, Postgres, Click House, Kubernetes, Google Cloud, React.

Requirements

In order to contribute to this role, you have:

  • Experience working across multiple technology stacks using different programming paradigms.
  • Experience working in a customer focused environment, ideally within a SaaS or subscription business.
  • Experience in the High-Level languages Go and Node.JS.
  • Expertise in modern front-end frameworks such as React.
  • Consistent track record working with Typescript in a professional or open-source setting.
  • Ability to work effectively in a collaborative team environment.
  • Strong verbal and written communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
  • Fluency in English.

Big Plus!

  • Experience building analytics solutions using technology like Click House, Timescale DB, or Apache Flink.
  • Experience with Micro-frontend architectures, web components and the latest Web APIs.
  • Experience with test automation. We use Cypress.
  • Solid understanding of Kubernetes and networking
  • Experience with Kafka streaming

 

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+30d

UI/UX Designer

SinchPerth,Western Australia,Australia, Remote Hybrid
agilefigmaDesignUX

Sinch is hiring a Remote UI/UX Designer

ClickSend is a global leader in business communication solutions. Our reputation is built on technical expertise, industry experience, quality support and service reliability. We are a business communications software company that provides companies of all shapes and sizes the ability to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via web, app, or API. From bulk marketing to mission-critical solutions, we provide the telecommunications glue that connects the world.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re creative problem solvers and we get stuff done but in a relaxed environment that’s not big on overly structured hierarchies. We’re part of the MessageMedia Group (based in Melbourne) and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality.  We maintain a spectacular work life balance and try to mix a little fun and music into our days. MessageMedia Group is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base.

 

We are looking for a passionate and pragmatic UX/UI Designer who is eager to join a fun, collaborative team in a newly created role. You’ll be working closely with product managers to enhance our flagship messaging platform. This role will suit someone who finds hands-on work really fulfilling. You’ll be experienced in creating user flow diagrams, participating in research and validating ideas, building prototypes and designing intuitive interfaces.  

 

You’ll be required to understand the business and user’s needs and translate these needs into intuitive experiences with a focus on research, interaction design and technical feasibility. Experience working on SaaS products in an agile environment is highly desirable.

 

Key responsibilities:

  • Apply a user centred design approach to create optimised experiences for our web products.
  • Work with key partners across the business to develop solutions through ideation, exploration, and user validation.
  • Participate in research and communicating findings, conceptual ideas, detailed designs, and user flows both verbally and visually.
  • Present design solutions to stakeholders, justify design decisions and incorporate feedback into the design cycle.
  • Articulate the “why” and lead discussions around your process, explorations, and conclusions.

 

The successful candidate will have proven UX, product or interaction design experience in SaaS products. The ability to work collaboratively with product managers and developers to deliver products from ideation through to production. Sound expertise turning complex business problems into intuitive and engaging digital products. You will have a strong command of interaction and visual design and mastery of industry tooling (ideally Figma). Your portfolio will demonstrate a familiarity with user-centered design methods, an eye for detail, the ability to generate intuitive solutions for complex problems and experience with information architecture will be looked upon favorably.

 

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

 

Our values of Dream BigWin TogetherKeep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

 

We value our team by offering:

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

 

 

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+30d

Security Engineer

SinchMelbourne,Victoria,Australia, Remote Hybrid

Sinch is hiring a Remote Security Engineer

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.

 

Providing innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. Sinch is the number one choice for easy and engaging business messaging.

 

We are seeking a Security Engineer to join our global team. In this role you will be responsible for designing, implementing, and maintaining security protocols to safeguard sensitive information, such as customer data and company intellectual property. Must have a deep understanding of networking and system architecture, as well as knowledge of current and emerging threats and technologies. The Security Engineer plays a crucial role in incident response and developing strategies to prevent future attacks. This position requires strong analytical and communication skills, as well as a commitment to staying up to date with the latest trends and best practices in cybersecurity.

 

Key responsibilities:

  • Responsible for assessing and understanding the threat landscape by working with other Cyber functions such as Offensive Security, Digital Forensics etc. and architecting solutions to calibrate risk consistent with risk tolerance.
  • Reviewing security intelligence information and researching emerging threats - to proactively identify and prevent potential threats. 
  • Build and/or tune Sinch security tools, such as EDR, email security, and vulnerability scanning and SIEM solution to ensure that alerts are effective and actionable.
  • Augment Incident Response team to ensure 24/7 coverage and operations. Responsibilities sometimes will require working evenings and weekends, sometimes with little or no advanced notice.
  • Be able to effectively communicate, both written and verbally, complex security and technical concepts to a wide variety of stakeholders and partners and build and leverage and earn the trust of stakeholders at all levels of the organization.
  • Establish and modify runbooks that provide other subject matter experts with a consistent manner of executing the processes.
  • Employing the security technologies to continuously monitor the company’s assets, conduct technical analysis of network traffic to identify anomalies and then taking action to respond to potential vulnerabilities and threats.  

 

The successful candidate will possess the following skills and attributes:

  • Proven experience in working on threat, vuln, fraud or compliance - ideally building or supporting cross-functional mitigation programs.
  • A background that involves creating a layered security perimeter in the context of a cloud- and container-based microservices.
  • Experience supporting (or building) a security operations function in startup environments, ideally serving as incident commander for security incidents.
  • Knowledge of networking fundamentals, including TCP/IP, OSI stack model, L2, L3 and L7 fundamentals and raw packet analysis. Fluency with common cryptographic modalities
  • Experience using tools like LogRhythm, Nessus, CASB manage threat telemetry.
  • One industry-recognized security certification (CEH, CISSP, CCSP, CISA) -- or the willingness to secure one within six months.

 

We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you!

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

 

Our values of Dream BigWin TogetherKeep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

 

We value our team by offering:

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

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+30d

Developer Support Engineer for Data Calling

SinchStockholm,Stockholm County,Sweden, Remote Hybrid
kotlinswiftmobileiosqaandroid

Sinch is hiring a Remote Developer Support Engineer for Data Calling

About Us 

Sinch is a global leader in cloud communications, helping businesses connect with their customers on their mobile phones. We reach every phone on earth, with over 147 billion conversations every year. Our technology powers the world's leading communications platforms.  

Are you passionate about being the go-to resource for developer inquiries? Do you thrive on analysis, optimization, and clear communication? If so, we want you on our team! We're expanding our third-line support for our Voice, Video, and Verification products and are looking for someone who can help us become the best we can be. Are you ready for the challenge?

We're strengthening our engineering team with a Developer Support Engineer who will serve as the bridge between our clients' developers and our internal team.

Role Overview

As a Developer Support Engineer, you will be responsible for enhancing the developer experience by continuously improving our reference implementations, sample apps, and documentation, while providing top-notch support to our clients' developers. You'll troubleshoot customer integrations of our SDKs and APIs, track FAQs, and identify patterns that highlight potential SDK improvements. Our SDKs use WebRTC technology, making it easy to add real-time, in-app voice and video calling to our clients' websites or apps.

Responsibilities

  • Handle and analyse third-line support inquiries to ensure our FAQs remain relevant.
  • Help keep our developer documentation up-to-date and user-friendly.
  • Build reference implementations and sample apps to simplify the integration of our voice, video, and verification SDKs.
  • Collaborate closely with other engineers to stay informed about important updates and new releases.
  • Focus on quality assurance and provide first-class support to developers.
  • Communicate effectively with clients, ensuring their technical issues are resolved promptly and clearly.
  • Conduct QA testing of SDKs on mobile devices to ensure optimal performance and usability.

Requirements

  • Degree in IT, engineering, or a related field, or equivalent work experience.
  • High proficiency in English, particularly in writing.
  • Strong communication skills, with experience in handling customer support.
  • Experience in app development or relevant development roles.
  • Strong understanding of the development process and effective communication with developers.
  • Interest in voice and video calling technologies.

Good to have

  • Familiarity with Android and iOS application development (Kotlin, Swift).
  • Experience of using tools such as Datadog and Kibana for monitoring systems and performing root cause analysis through detailed log and metric exploration.
  • Previous experience in a similar support role.
  • Experience with voice and video calling.
  • Familiarity with WebRTC technology, IP networks or telecom networks.
  • Experience in manual and automated QA testing of SDKs on mobile devices.

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+30d

Senior Full Stack Engineer

SinchStockholm,Stockholm County,Sweden, Remote Hybrid

Sinch is hiring a Remote Senior Full Stack Engineer

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

Role and Responsibilities

Develop, architect and scale the core infrastructure for Sinch's web applications. Be part of in a small cross functional team that sets its own objectives and goals with responsibility for every stage of product development life cycle from planning and design to implementation, testing, deployment, monitoring and maintenance, you build It you run it.

Your work will be focused around the common platform used to that makes up the core of the product line; The code you write will be consumed by used by many different teams and is a key enabler in the product line. You will solve problems across the enterprise, focusing not only on how to deliver a great product today but setting the foundations for the future.

Tech Stack: NodeJS, Java, React, Typescript

Please apply your resume in English!

In order to contribute to this role, you have:

  • A strong software engineering background
  • In-depth knowledge of the web platform and ecosystem
  • Expertise in modern front-end technologies.
  • Solid track record working with Typescript in a professional or open-source setting.
  • Experience building services on the backend
  • Fluency in English

Big Plus!

  • Experience using design systems
  • Experience making architectural decisions that have high impact
  • Experience with Web components and the latest Web APIs
  • Experience with AWS, Kubernetes and other cloud native technologies

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.

Our Hiring Process

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations.

We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch!e

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+30d

Chatbot Developer

SinchSão Paulo,State of São Paulo,Brazil, Remote

Sinch is hiring a Remote Chatbot Developer

Nós somos Sinch. Com presença em mais de 50 países, somos uma organização global em crescimento que ajuda empresas incríveis a interagir com os clientes através dos seus telemóveis. E quer você nos conheça ou não, você definitivamente usou nossa tecnologia. Alcançamos todos os telefones do mundo, com mais de 147 bilhões de conversas todos os anos.

Esta é uma oportunidade para você sonhar ainda maior do que nunca. E porque acreditamos que a igualdade de oportunidades é a chave do nosso sucesso, não importa quem você seja, você poderá explorar opções de carreira, enfrentar desafios fascinantes e desenvolver suas habilidades ao lado de especialistas incríveis. Não é fácil chegar a todas as pessoas, em todos os telefones, em todos os canais, em todos os lugares. Crie o software que torna isso possível. Junte-se à nossa equipe como Chatbot Developer, no Brasil em nossa equipe LATAM.

O que você vai fazer?

  • Foco no desenvolvimento de chatbots com ferramentas lowcode e, eventualmente, no desenvolvimento de integrações e ferramentas para plataformas Sinch.
  • Você trabalhará em uma equipe multicultural
  • Trabalhará em estreita colaboração com o cliente para entender os requisitos e propor soluções técnicas para o projeto.
  • Você criará fluxos de conversação em nossa plataforma de IA conversacional
  • Você colaborará com nossa equipe de produtos para construir soluções que atendam às necessidades de nossos clientes.
  • Implementaremos integrações com outros serviços do nosso ecossistema e de terceiros.
  • Você identificará e ajudará na criação de ferramentas e sistemas que contribuam para reduzir o tempo de implementação de projetos futuros.
  • Habilidades de comunicação com clientes e colegas internos e externos
  • Bons conhecimentos de lógica de programação e estrutura de dados (conhecimento e alguma experiência em pelo menos 1 linguagem de programação)
  • Experiência com desenvolvimento de integrações REST API
  • Foco no desenvolvimento de chatbots com ferramentas lowcode e, eventualmente, no desenvolvimento de integrações e ferramentas para plataformas Sinch
  • Interesse em trabalhar com JavaScript/NodeJS
  • Gosto pelo trabalho em equipe, buscando novas soluções e propondo melhorias nos processos existentes
  • Rápida adaptação às mudanças
  • Interesse em novas tecnologias e agilidade de aprendizagem
  • Desejável Ensino Superior Completo em qualquer área
  • Inglês Intermediário

Diferenciais

  • Conhecimento de JavaScript/NodeJS
  • Conhecimento de plataformas conversacionais como Dialog Flow, IBM Watson, etc.
  • Conhecimento de ambientes cloud (Azure, Google, AWS)
  • Inglês Avançado

A Sinch é uma empresa global formada por pessoas de diferentes países e culturas. Nossos benefícios são adaptados regionalmente para apoiar os funcionários e ajudá-los a prosperar em todas as fases da vida.

Oferecemos benefícios e recursos valiosos, incluindo seguro saúde e de vida, um ambiente de trabalho flexível, planos de poupança para aposentadoria e muito mais.

Nosso processo de contratação:

Na Sinch temos o compromisso de seguir um processo de recrutamento justo, objetivo, consistente e não discriminatório. Nossa equipe de Aquisição de Talentos, junto com os gerentes de contratação e o restante da equipe de entrevistas, trabalha persistentemente para identificar os candidatos que melhor se enquadram em cada posição vaga, com base nas necessidades de contratação da Sinch e nas expectativas de carreira dos candidatos. Encorajamos candidaturas de candidatos fortes com experiência profissional relevante para esta posição. Nem todos os candidatos atenderão exatamente a todos os requisitos do trabalho! Mesmo que você não atenda a todos os requisitos do trabalho, não deixe que isso o impeça de considerar Sinch para o próximo passo em sua carreira. Estamos sempre abertos a candidatos que possam trazer novas

ideias e perspectivas para a Sinch!

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+30d

Technical Architect (Full Stack)

SinchNoida,Uttar Pradesh,India, Remote Hybrid
redisDesignmongodbjavaMySQLjavascript

Sinch is hiring a Remote Technical Architect (Full Stack)

Are you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the engineering team’s role to put us into the spotlight.

The essence of the role

As our new ROLE you will:

  • Collaborate with team members to determine best practices and evaluate product specifications to decide on architecture, design and software technology stack for the given project
  • Be responsible for code review of all programs before approving them for checking into master branch
  • Follow a proactive approach to resolve common challenges and continually research best practices in coding to make live easier for developers.
  • Work on refactoring and aggressive optimizations of existing application code, wherever need arises
  • Be a coach and mentor in the team on Implementation / Design Patterns, Refactoring and Unit Testing to ensure that developers are able to quickly catch up
  • Troubleshoot coding problems quickly, without shying from contributing individually and efficiently to ensure a productive workplace
  • Ensure developed software follows company’s defined Information security practices

Who are you?

In order to contribute in this role you have:

  • Educational Qualification : B.Tech/B.E./MCA
  • 10-14 years of experience designing and implementing software applications using JavaScript (Nodejs)  and react
  • Knowledge of React, Nodejs,J2EE, Rest APIs and Microservices Architecture
  • Solid understanding of overall system performance and efficiencies of a java enterprise application deployed in Tomcat including interactions between database and application servers
  • Ability to fine tune different layers of the system for scalability
  • Experience with Databases such as Cassandra, MySQL MongoDB and message brokers such as Redis and Rabbit MQ
  • Experience overseeing development of multiple projects simultaneously
  • Demonstrated knowledge of web applications, cybersecurity and open source technologies
  • Have worked as an individual contributor role without any team management

Big plus!

You’ll stand out from the crowd if you have:

Have excellent working knowledge of Web Servers such as express Tomcat or software load balancers such as Nginx or tools such as Grafana /Prometheus Kubernetes.

 Being you at Sinch:

  • We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
  • We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

Your life at Sinch:

  • Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.
  • It’s time to chase the answers, chase the challenges and chase the dream.

Are you ready? Join us on our journey!

 

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Sinch is hiring a Remote Site Reliability Engineer III

We’re seeking a Site Reliability Engineer to join our Site Reliability Engineering team. This fully remote role is based in France.

Be a part of the team that builds and operates the infrastructure at the heart of every Sinch Mailjet service. You’ll be instrumental for the day-to-day management of our global infrastructure. This includes monitoring and tracking key performance indicators (KPIs), collaborating with engineers to ensure our products and services are appropriately resourced, automating processes, and planning for future growth and scalability.

As our Site Reliability Engineer, you will:

  • Partner with product engineering teams to identity systems requirements.
  • Build and support our cloud-based microservices infrastructure.
  • Automate routine processes and remediation tasks.
  • Develop, monitor and track Service Level Objectives (SLOs) for the systems under management.
  • Proactively troubleshoot, resolve, and plan for issues that typically come from support staff, other engineering teams, and our automated monitoring system.
  • Ensure our datastores are healthy and operate at optimal performance levels.
  • Contribute to the growth and culture of our engineering team

To contribute to this role, we believe you have:

  • Background in infrastructure, operations, or software engineering.
  • Expertise with containers and orchestration systems like Nomad.
  • Experience with cloud providers such as AWS and GCP.
  • Proficiency in configuration management tools such as Terraform and Ansible.
  • Hands-on proficiency with modern monitoring tools like Prometheus and Grafana.
  • Experience with distributed data stores such as Cassandra, MongoDB, and ElasticSearch.
  • Strong technical skills across various infrastructure technologies.
  • Proven ability to break down complex tasks into manageable ones.
  • Strong communication skills and a history of building solid relationships with peers and leadership.
  • Experience operating and maintaining production systems in a Linux and public cloud environment.
  • Demonstrated ability to mento and guide team members.

Are you ready? Join us on our journey! 

We review applications continuously and may un-post the job posting earlier based on candidate inflow. Submit your application in English to join us in making seamless and impactful connections worldwide.

At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not able to support relocation outside EU at the moment and therefore we will take into consideration only applicants that:

  • Hold French citizenship.
  • Hold EU/EEA citizenship.
  • Have a valid work permit for working in France.

Our Hiring Process

At Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. We use pre-employment assessment to create an inclusive application experience to help foster diverse and high performing teams.

Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always looking for people that could help us pioneer the way the world communicates.

If this role isn't what you're looking for, please consider other open roles on our career page: https://www.sinch.com/careers/

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